6 months ago

Service catalog

4.1 - Operations

4.1 - Operations tracking and piloting committee Status: Service type: Description: IN PRODUCTION Package Ensure actions tracking and a reporting on the actions realized and to come. Standard service: Through piloting, Smarthys commits to communicate an operational reporting, allowing to control and potentially adjust processes. If validated by the client, Smarthys will propose a planned workload on the months to come. Cost of service: 6 working unit(s) by Committee Service level: (processing time) White period Not applicable Red period Not applicable Working hours: Not applicable Application perimeter: User Scope: Prerequisite: Not applicable Define committee period and planning Implementation procedures: Deliverables: Piloting committee report Request process: Not applicable Monitoring Indicators: Not applicable Exclusions:

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