How to Fix the Error If “HP Printer is in Error State”? When a printer is in error state, it won’t let you to even if you have already struggled with steps like uninstallation and reinstallation of it, unplugged it, turned it off and then on again, checked for driver updates and the Wireless Settings, etc. You may have received different messages earlier such as “Printer is Offline”, but “Printer is an error state” is the current one users are getting. For your help, there are few solutions given that you can try and see if it works. Solution 1: Run troubleshooter It may prove a good solution for you to run printer troubleshooter to fix printer problems. Troubleshooting If you’re unable to connect to your printer in Windows 10 or print any document, follow the below described steps in order to try to fix the problem: 1. Verify that your printer is plugged into the power supply and it is turned on. 2. For Wired printers, check the USB connection and for wireless printers, check the wireless connection. 3. If none of the above steps seem working, download and run the printing troubleshooter. 4. If the problem still persists, it may be possible that your printer needs a new driver. Right-click (or press and hold) the Start button, and select Device Manager, Expand Printers option for finding your printer in the list. On your listed printer name, right-click (or press and hold) and select Update Driver. Advanced If the previous troubleshooting process is not working for you, its spooler files may need to be cleared and spooler services may need for being started. 1. Type Services in the search box on the taskbar, then choose the search result of the same name. 2. In the Services list, double-click or double-tap Print Spooler. Select Stop > OK. 3. Type %WINDIR%\system32\spool\printers in the search box on the taskbar, select the file folder in the search results and delete all files in the folder.