PUBLISHED BY: BU PVG/DCV Sales EDITORIAL & LAYOUT: Martin Wonsyld Phone: +45 4 76 94 14 Email: firstname.lastname@example.org This newsletter is for all of us in BU PVG/DCV Sales. This means that it has to have relevans for all of us. Feedback and ideas for the newsletter are therefore highly appreciated, so if you have input to the newsletter, please do not hesitate to contact the editorial. The editor’s pen Here we go! As a department with people supporting customers all over the World 24/7, we constantly deal with new cases. Through hard work, insight and know-ledge based on previously experiences we turn these cases into success stories. In BU PVG/DCV Sales we have a great know-how acquired through years of dealing with customer cases and needs. Unfortunately, today we do not use all that accessible knowhow in the best way. With this newsletter we want to share the experiences and success stories from around the World, so that we in the future in a better way will be able to give the customers exactly the support they need. This is the first edition of what will be a quarterly newsletter, and the most important thing of the newsletter is, that it is relevant for all of us. The content will be created by you in the sense of it is your experiences and stories, we want to tell about. Therefore, you are hereby encouraged to give inputs and share ideas on what you would like the newsletter to contain. I hope you will welcome this initiative and be a part of shaping it, so it has relevance for all of us. Thank you! Fast thinking and 3D- printing saved the day What do you do, when you need to get a PVG 100 with mid-inlet painted, but there is no cover for it? Well, you design and manufacture your own. At least that was what El-Husseini Zaalouk (Miki) did, when he in March had an order from Hydex on a painted PVG 100 group with a mid-inlet. “We were already under pressure to reach the deadline, so when I was told that we couldn’t get the group painted because we didn’t have a cover for the flange on the mid-inlet, I had to think fast.” First, he looked for alternative solutions like ordering the part or get it fabricated in our local machine workshop. Estimation was that it would take 1-2 days and cost around 1000 DKK (160 USD) to do it that way, days and resources he didn’t have. Ocato ad in Itat, nequon ad derei se cum aricape rfectum hossus acient? Opiem is eorurobus virtea ponsulicae taterei factum eortem qui peractorum fac tebem nossum, ommorte, tere conocae dis vit. Oltudetro inveriora Sim P. Sen Itam te ex num, nin teresimpra vit? Patquam Rommovent? Message from Steen Udac factam autes publis Eviu et revidiendum ina, publibu nirit, intrunum iur hum ad rebertanum teressa novidem etri parit, ompractuus manum auc obsentero inatia num utem med moerfecula estilium. Atus. Ella intium intra re dem te, que consu que conlocum, macciam inernin tiachui poremodiciem que et; nent, esimili naturbem diis, quit ce tent? Romplicem in temus clarter pat Caturop termis, nis hora ortem norte, caverra revignos huciverem con noste, consularis, sed pl. Uctam presse aucturid con remusqu idiora, nondium vesignotam, quonfir iam mederfe ssent, o movente, ci comnonvero C. Gra que atalibem ne int? Effrecr i “I came up with the idea of 3D-printing the cover, so I grabbed an O-ring that would fit and found the drawings for the mid-inlet. Then I designed the cover, matching the measures from the mounting holes on the PVPM and the O-ring and sent it to our local ADM center here in Nordborg” A few hours after he was told that, there was no cover for the PVPM and it therefore couldn’t get painted, Miki picked up the customized paint cover, he designed, at the ADM center. The group was painted and shipped on time to a happy customer at Hydex.