Waikato Business News April/May 2018
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
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SPECIAL ADVERTISING WRAP<br />
Introducing the new home of<br />
EBBETT TOYOTA AND LEXUS OF HAMILTON<br />
Double boost for Ebbett Toyota customers<br />
THE LAUNCH OF TOYOTA’S NEW DRIVE HAPPY<br />
PROJECT – ONE OF THE MOST FUNDAMENTAL<br />
CHANGES TO THE WAY NEW CARS ARE SOLD IN<br />
NEW ZEALAND – HAS COINCIDED PERFECTLY<br />
WITH THE OPENING OF A NEW EBBETT TOYOTA<br />
SHOWROOM IN THE WAIKATO.<br />
The Drive Happy Project is all<br />
about putting the customer<br />
first: in essence it means all<br />
Toyota new cars models are now<br />
sold for the same price around<br />
New Zealand, dealerships are<br />
now known as stores and the<br />
commission sales model for<br />
paying staff is gone, replaced by<br />
salary focused around rewarding<br />
customer experience.<br />
The launch of the Drive<br />
Happy Project in early <strong>April</strong> came<br />
just days after Ebbett Toyota<br />
moved from a cramped site in<br />
the Hamilton CBD to a spacious<br />
showroom in Te Rapa – a move<br />
Ebbett Toyota chief executive<br />
James Harvey says “put Toyota<br />
back on the map in the <strong>Waikato</strong>”.<br />
The extra impact of the Drive<br />
Happy Project is a huge bonus.<br />
“The alignment is great,” says<br />
James.<br />
“We couldn’t have written a<br />
better script. For us to open the<br />
new Ebbett Toyota site less than<br />
a week before the Drive Happy<br />
project was launched is perfect.”<br />
Lexus arrival<br />
James is also excited at the<br />
long-awaited return of the<br />
distinguished Lexus brand to<br />
Hamilton with the addition of a<br />
standalone Lexus showroom at<br />
the site. He says the response<br />
from <strong>Waikato</strong> people to having<br />
Lexus in the city has been<br />
immediate.<br />
The Japanese philosophy of<br />
hospitality affects everything we<br />
do, including five-star treatment.<br />
Lexus strive to transform<br />
technology into exceptional<br />
experiences. Beyond vehicles,<br />
their pursuits in imagination and<br />
innovation seek to anticipate the<br />
future - so that we can keep doing<br />
better for people and society.<br />
Lexus already build great<br />
vehicles as per the JD Power<br />
Vehicle Dependability Study<br />
taking out the number one spot in<br />
the premium segment.<br />
“I look forward to the growth<br />
of Lexus in Hamilton and having<br />
another option for customers<br />
to consider when purchasing a<br />
vehicle,” says James.<br />
Customers first<br />
The Drive Happy Project –<br />
developed from years of research<br />
on what customers want – takes<br />
the negotiation around price<br />
out of the buying process and<br />
replaces it with a focus on<br />
ensuring customers find the<br />
car that’s best for them. When<br />
a customer buys a new Toyota<br />
model, they can be sure it costs<br />
the same at every store around<br />
the country.<br />
The new vision takes the<br />
“hard sell” and stress out of the<br />
car purchasing process. Also<br />
each Toyota store has a far wider<br />
range of demonstration models<br />
available to ensure the customers<br />
can test drive vehicles on their<br />
own terms and get the vehicle<br />
they really want. For example<br />
the new Ebbett Toyota site in Te<br />
Rapa has over 20 demonstration<br />
models ready to be driven. Once<br />
the customer has selected their<br />
new vehicle it can be easily<br />
ordered.<br />
Toyota’s online presence is<br />
being radically improved to allow<br />
potential customers to build and<br />
price their own vehicles, selecting<br />
colours, options and accessories.<br />
Toyota is also introducing<br />
Toyota Care Service Advantage,<br />
which gives the customer<br />
certainty about their servicing<br />
costs in the first four years of<br />
ownership and a reward for loyal<br />
customers extending the term of<br />
the vehicle warranty.<br />
For peace of mind if a<br />
customer makes the wrong choice<br />
of vehicle, they have a seven day<br />
money back guarantee.<br />
Continues next page<br />
www.ebbett.toyota.co.nz
SPECIAL ADVERTISING WRAP<br />
From previous page<br />
Successful move<br />
The Drive Happy Project has been<br />
welcomed around the country<br />
but nowhere more so than in<br />
Hamilton where the new vision is<br />
being rolled out at the spacious<br />
new eye catching store. Toyota’s<br />
move to the site at Kahu St, off<br />
The Boulevard, in late March went<br />
so well that staff were selling cars<br />
throughout the shift.<br />
“By the end of Friday which was<br />
the move day, we had everything<br />
that was customer facing set up on<br />
the site so it looked as though we<br />
were all organised even though out<br />
the back it was still a bit of a mess.<br />
And amongst all that we sold two<br />
cars,” says James.<br />
“All of the team did an amazing<br />
job getting here and setting up and<br />
dealing with everything that was<br />
chucked at them. Moving is always<br />
a bit like that.”<br />
James says the terrific response<br />
from customers was partly down<br />
to Foster Construction who not<br />
only completed the new store<br />
ahead of schedule but also had<br />
sealed the site and placed signage<br />
up weeks before opening.<br />
“From the outside the site<br />
The team<br />
looked like we were mostly open,”<br />
says James.<br />
“There are a lot of people<br />
who come out this way anyway<br />
and they all would have seen the<br />
Ebbett Toyota signs.”<br />
Ebbett Toyota’s new site within<br />
view of The Base shopping centre<br />
is nearly double the size of the<br />
past site – 11,000 square metres<br />
compared with 5700 square<br />
metres – and also features a<br />
streamlined customer experience,<br />
an extended workshop, a fabulous<br />
cafe and plenty of space for car<br />
parking. There were 28 customer<br />
car parks in the city site whereas<br />
the new Ebbett Toyota site has<br />
110.<br />
James says architects Chow Hill<br />
worked closely with him and put a<br />
lot of time into the design and flow<br />
of the building.<br />
“We were trying to understand<br />
what it is like for the customer<br />
when they drive in,” says James.<br />
“Where do you park and how do<br />
you find your way through the<br />
building?”<br />
“People in this day and age<br />
are so busy so it’s all about ease<br />
of use and accessibility. The new<br />
showroom provides a great flow<br />
for customer experience.”<br />
When Toyota customers<br />
drive in they look straight at the<br />
main drop-off point. Every new<br />
Toyota model sits on the front<br />
yard available for customers<br />
to test drive. The showroom<br />
features three delivery bays and<br />
the complex features an 18-bay<br />
workshop including two “express<br />
bays” which can throughput 25<br />
vehicles a day each. The entire<br />
complex including the workshop<br />
is air conditioned and heated in<br />
winter.<br />
Customers will also notice a<br />
different look and a warmer feel<br />
to the Toyota showroom, moving<br />
slightly away from the usual Toyota<br />
Corporate Identity of white walls<br />
and grey tiles. Chow Hill’s design<br />
has incorporated a touch of green<br />
to the carpets and a warmer<br />
looking colour of tiles.<br />
James says Ebbett Toyota’s<br />
additions to the Corporate<br />
Identity are now available to other<br />
showrooms to introduce.<br />
Drive Happy a great philosophy<br />
James says he loves the philosophy<br />
behind the Drive Happy Project.<br />
“It’s a really upfront, honest<br />
and transparent approach. The<br />
price is the price. No longer do<br />
you have to worry about whether<br />
your neighbour can buy a car for<br />
a better price or is he a better<br />
negotiator than me?<br />
“If you have just bought a new<br />
Hilux and you paid $54,000 for<br />
it and you go to a barbecue and<br />
your mate says he paid $52,000<br />
at another dealer that annoys you<br />
and you lose trust in that dealer.<br />
Those days are gone.”<br />
James thinks not having to<br />
haggle over the price suits both<br />
the customer and the salesperson,<br />
neither of whom enjoyed the<br />
process.<br />
“All the research says that<br />
customers don’t really enjoy the<br />
negotiations. They don’t like the<br />
uncertainty.<br />
“When you’d go through the<br />
negotiation to a stage where the<br />
customer was happy to buy the<br />
car, that was often a horrible<br />
experience for the customer but<br />
also it wasn’t a pleasant experience<br />
for the salesperson or the<br />
dealership. Now that experience<br />
is gone and instead of worrying<br />
about what the price is going to be,<br />
Popular cafe<br />
we can make sure we are helping<br />
people into the right vehicle for<br />
them.”<br />
“Now the customers can<br />
make most of the decisions at<br />
home. They already know what<br />
the price is so there is no guess<br />
work anymore. They are no longer<br />
thinking ‘the car is advertised for<br />
$50,000, can I get it for $40,000<br />
and make it fit my budget?’<br />
“This process just takes price<br />
out of the equation so we can both<br />
go on a journey together to find<br />
the right car.”<br />
James says the Drive Happy<br />
Project is all about simplifying<br />
life for customers, from being<br />
able to view and test drive a wide<br />
range, not having to haggle over<br />
price, and enjoying certainty<br />
about after sales service, and<br />
evolving a sustainable business<br />
for future customers, staff and the<br />
community.<br />
“We want our customers to be<br />
able to come into our stores and<br />
basically walk away knowing that<br />
they’ve had a great choice and<br />
there’s been no hidden agenda.”<br />
JAMES HARVEY<br />
Toyota, Lexus<br />
CEO<br />
PAUL FISHER<br />
Used Vehicle Sales<br />
Manager<br />
NICO TOME<br />
Workshop<br />
Manager<br />
ALISTAIR SILCOCK<br />
Hamilton General<br />
Manager<br />
CINDY WARD<br />
Finance and Insurance<br />
Manager<br />
COURTNEY<br />
KEATING<br />
Café Manager<br />
ADAM JOHNSON<br />
New Vehicle Sales<br />
Manager<br />
LOANA JENNER<br />
Customer Life Cycle<br />
Manager<br />
LENNON SINGH<br />
Lexus Brand<br />
Manager<br />
James is thrilled with the impact of<br />
the café which employs two fulltime<br />
barista’s. The cafe is open to<br />
the public and has already begun<br />
to attract workers from businesses<br />
in the area.<br />
“Yesterday I was told that at<br />
one stage there were only two<br />
seats left in the café and we’d<br />
thought 18 seats was going to<br />
be easily enough. So that is very<br />
promising.”<br />
James said it’s also great to be<br />
working with a customer and to<br />
be able to offer them a real coffee.<br />
The café uses organic beans from<br />
Kokako Organic Coffee Roasters<br />
and James says the alignment<br />
with fair trade and a sustainable<br />
business is a great fit for Toyota.<br />
He wonders how Ebbett Toyota<br />
managed before without a café.<br />
“Often customers come in<br />
with kids and who are unsettled<br />
or hungry and if they are talking<br />
about buying a car or how to<br />
finance it, it’s not much fun for<br />
them if the kids are unsettled.<br />
Now the kids can grab some food<br />
and be entertained for a while. It<br />
brings another dimension to the<br />
store.”<br />
“Overall, the new store has<br />
been great,” says James.<br />
“I’ve turned up to work with a<br />
smile on my face every day.”<br />
James says he’s enjoyed the<br />
opportunity to refocus even<br />
more of his attention on how the<br />
customer should be treated.<br />
“I’ve always been focused<br />
on doing the best we can for a<br />
customer and now with the new<br />
store it’s given me a chance to<br />
actively be around, working with<br />
the team and concentrating on<br />
what it all looks like here for the<br />
customer.<br />
“This is all new for them, most<br />
people are coming to the site for<br />
the first time so I’ve been out<br />
on the service lane welcoming<br />
customers and guiding them into<br />
car parks. It’s also been really cool<br />
to see members of our staff step<br />
up into leadership roles.”
APRIL/MAY <strong>2018</strong> VOLUME 26: ISSUE 4 WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS<br />
There is still far from<br />
universal acceptance<br />
of the Victoria St site<br />
from many Hamilton<br />
residents who would<br />
still prefer a rebuilt<br />
or upgraded theatre<br />
at the Founders<br />
Theatre site.<br />
Latest plans of how the new<br />
<strong>Waikato</strong> Regional Theatre would<br />
look from Victoria Street.<br />
Theatre may bring<br />
long awaited<br />
footbridge<br />
A long-awaited central city pedestrian<br />
bridge could be a reality within just three<br />
years alongside Hamilton’s <strong>Waikato</strong><br />
Regional Theatre project.<br />
By GEOFF TAYLOR<br />
Momentum <strong>Waikato</strong><br />
which is leading the<br />
$73 million theatre<br />
project, has released new concept<br />
designs for the theatre<br />
complex following a round of<br />
public submissions.<br />
Momentum <strong>Waikato</strong>’s new<br />
chief executive Kelvyn Eglinton<br />
has also suggested for the<br />
first time that a walking and<br />
cycling bridge could be built<br />
“in tandem” with the theatre<br />
which it plans to have constructed<br />
by 2021.<br />
<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong><br />
understands there are some<br />
<strong>Waikato</strong> organisations contemplating<br />
raising funds for<br />
the bridge, removing the need<br />
for ratepayers to contribute.<br />
However the bridge is still<br />
a long way from being a certainty.<br />
Some form of central city<br />
pedestrian bridge has been<br />
talked about for more than 20<br />
years with former restaurateur<br />
Brian Anderson proposing a<br />
bridge similar to Florence’s<br />
Ponte Vecchio in 1993. In the<br />
late 1990s to commemorate<br />
the Year 2000, a group led by<br />
former Hamilton <strong>May</strong>or Margaret<br />
Evans proposed a bridge<br />
as part of the Millennium<br />
Esplanade in the Ferrybank<br />
area.<br />
A pedestrian bridge was<br />
also proposed in 2014 as part<br />
of Hamilton City Council’s<br />
Ferrybank plan.<br />
The pedestrian bridge<br />
wasn’t highlighted as something<br />
that would be part of<br />
the original theatre project<br />
construction, with the original<br />
intent being that a bridge could<br />
come later.<br />
But that thinking appears to<br />
have changed as other organisations<br />
have shown interest in<br />
getting involved.<br />
Asked specifically about<br />
the pedestrian bridge, Kelvyn<br />
Eglinton said the success<br />
An artist’s impression of a possible pedestrian<br />
and cycling bridge across to Memorial Park.<br />
of the Perry Cycle Bridge at<br />
Horotiu is evidence of how<br />
central government is looking<br />
for more pedestrian/cycleways.<br />
“A number of different<br />
groups – and I can’t say who<br />
they are – are looking at the<br />
bridge’s potential. That is<br />
off the back of the theatre<br />
plan where council and other<br />
funders have come to the<br />
table, some of the elements in<br />
the Ferrybank Plan and Donny<br />
Trust’s generous $1 million<br />
donation. It’s a good example<br />
of how three or four projects<br />
time-lined in sequence can<br />
bring a greater benefit.”<br />
He posed the bridge as a<br />
part solution to public concerns<br />
about a lack of parking at<br />
the theatre’s proposed location<br />
at the old Hamilton Hotel.<br />
Kelvyn says while parking<br />
is a city-wide issue, there<br />
are several hundred carparks<br />
available within 400 metres<br />
which are just a few minutes’<br />
walk from the theatre. A count<br />
of carparks shows a total of<br />
2200 in buildings or streets<br />
nearby. Disabled access will<br />
obviously be accommodated,<br />
he says.<br />
The Ferrybank development<br />
and potential for a walking<br />
and cycle bridge from<br />
Memorial Park, would also<br />
increase access when leveraged<br />
as projects in tandem<br />
with the theatre, he says.<br />
Continued on page 5<br />
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naiharcourts.co.nz | P 07 850 5252 | Cnr Victoria & London Streets, Hamilton<br />
Monarch Commercial Limited MREINZ<br />
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2 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
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WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
3<br />
Momentum grows fund for wider role<br />
Leading transformational projects such as<br />
the <strong>Waikato</strong> Regional Theatre is just one<br />
of Momentum <strong>Waikato</strong>’s major objectives,<br />
according to new chief executive Kelvyn<br />
Eglinton.<br />
By GEOFF TAYLOR<br />
Kelvyn says Momentum<br />
<strong>Waikato</strong>’s even more<br />
important role is to<br />
grow its Endowment Fund to<br />
$25 million by 2020 at which<br />
point the Foundation will<br />
begin a grants system giving<br />
Parkhaven<br />
takes shape<br />
Hamilton first purpose-built multi-use<br />
apartment building is taking shape<br />
before thousands of curious eyes as<br />
motorists drive past it daily on Tristram St.<br />
The five-storey Parkhaven building will<br />
house a cafe and retail on the ground floor,<br />
and office space and 21 apartments above.<br />
The building opposite Founders Theatre and<br />
close to Seddon Park is due for completion in<br />
December. The $14.5 million development<br />
by BCD Group meshes with a Hamilton City<br />
Council plan to make the area north of London<br />
Street high density. Mixed-use development<br />
is starting to gain traction in cities like<br />
Auckland and Tauranga and Parkhaven now<br />
brings the concept to Hamilton.<br />
(Full story, page 28)<br />
away between $1.5 million and<br />
$2 million a year. That money<br />
is likely to go to two or three<br />
major causes a year rather than<br />
many smaller grants as other<br />
<strong>Waikato</strong> philanthropic trusts<br />
do.<br />
Kelvyn says Momentum’s<br />
aim is to create transformational<br />
change through<br />
large “one-off hits” to causes<br />
it identifies will bring big<br />
returns to the community. The<br />
causes will be those that are<br />
best placed to effect change<br />
on <strong>Waikato</strong>’s aspirations and<br />
issues as identified through<br />
the evidence based Vital Signs<br />
report prepared in 2016.<br />
Momentum Foundation’s<br />
endowment fund currently sits<br />
at about $14 million.<br />
Kelvyn says more <strong>Waikato</strong><br />
people are getting involved in<br />
philanthropy through Momentum,<br />
either through bequests<br />
to a certain cause or a straight<br />
donation into the Endowment<br />
Fund.<br />
“We are seeing a huge<br />
increase in philanthropic<br />
bequests. People are realising<br />
that they’ve done well out<br />
of living in <strong>Waikato</strong> and they<br />
want to give back.<br />
“We have fantastic generous<br />
organisations and people in<br />
<strong>Waikato</strong> who have made huge<br />
contributions but there’s just as<br />
much opportunity for everyday<br />
people to become involved in<br />
philanthropy. If enough people<br />
give $10 out of their pay every<br />
month collectively we make a<br />
big difference.”<br />
Meanwhile, Kelvyn says<br />
Momentum’s role in supporting<br />
regional projects is based<br />
around how one investment<br />
from Momentum can leverage<br />
investment from other partners<br />
to do something greater.<br />
“The regional theatre is<br />
an example as it leveraged<br />
off Hamilton City Council’s<br />
Ferrybank Plan and the<br />
River Plan. The discussion at<br />
Momentum was ‘so how do<br />
we leverage those plans and<br />
the need to build a theatre<br />
along with the determination<br />
to transform the CBD?’<br />
“If the council makes an<br />
investment as it has with the<br />
theatre, we can add to it but at<br />
no more cost to the ratepayers<br />
and the outcome for the city<br />
is truly transformational - it<br />
happens faster and at a greater<br />
level than would otherwise<br />
happen.”<br />
The new theatre at the former<br />
Hamilton Hotel site on<br />
Victoria St is now proposed to<br />
be complemented with a boutique<br />
hotel, a public art gallery,<br />
retail space and a walking<br />
and cycling bridge across to<br />
Momentum <strong>Waikato</strong> chief executive Kelvyn Eglinton.<br />
Memorial Park.<br />
“That’s the bit that people<br />
miss when they focus on just<br />
the theatre,” says Kelvyn.<br />
“From Momentum’s perspective<br />
the theatre is the catalyst<br />
to do a whole lot of other<br />
things, a series of projects<br />
which when all linked up gives<br />
a greater benefit.”<br />
When buying or selling a business in the <strong>Waikato</strong><br />
Talk to the people who get results.<br />
Jono Kennedy<br />
021 045 3871<br />
Otago<br />
Greg Dunn<br />
027 293 0377<br />
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029 200 6515<br />
Scott Laurence<br />
027 473 5425<br />
Graeme Finch<br />
027 495 3413<br />
Craig Paul<br />
021 786 496<br />
Being in business for yourself is one of the most<br />
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4 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
Chamber<br />
celebrates Operatic<br />
Society’s shows<br />
Hot on the heels of the sell-out season of Les Miserables<br />
and the magical Mary Poppins, Hamilton Operatic Society<br />
is preparing to set the stage alight in <strong>2018</strong> with Sister Act<br />
and My Fair Lady.<br />
On <strong>April</strong> 10, <strong>Waikato</strong> Chamber of Commerce held a Ba5 at<br />
the Clarence St Theatre to give guests a sneak preview of<br />
the upcoming shows.<br />
Low housing<br />
stocks help sellers<br />
Low stocks means Hamilton’s residential<br />
housing market is shifting in favour of<br />
sellers, according to some of the city’s real<br />
estate firms.<br />
By GEOFF TAYLOR<br />
Lodge Real Estate’s managing<br />
director Jeremy<br />
O’Rourke says Real<br />
Estate Institute of NZ statistics<br />
show March was a very<br />
strong month for home sales<br />
in Hamilton with 344 homes<br />
sold in Hamilton, compared<br />
with just 291 in February and<br />
336 in March 2017.<br />
“However, home listings<br />
have not kept up with those<br />
sales. On March 1, there were<br />
792 homes available for sale<br />
in Hamilton and on <strong>April</strong> 1<br />
the number listed was still<br />
the same at 793. This supply-demand<br />
imbalance means<br />
the power has shifted slightly<br />
toward sellers in the Hamilton<br />
market,” says Jeremy.<br />
Ray White agent Mark<br />
Keesom agrees supply is low.<br />
“We are seeing that sales<br />
are exceeding the listings<br />
coming in at the moment.”<br />
Mark says first home buyers<br />
are definitely still out in<br />
force and notes a lot of Auckland<br />
buyers looking for houses<br />
beneath $500,000.<br />
“That $400 to $500 thousand<br />
price band is running hot<br />
at the moment.”<br />
Real Estate Institute of NZ<br />
(REINZ) figures show Hamilton’s<br />
median home price<br />
increased during March to<br />
$535,000 which compares<br />
with $522,000 in February<br />
and $540,750 in March 2017.<br />
Lugton Real Estate director<br />
Simon Lugton says <strong>April</strong> was<br />
in a bit of a “lull” but things<br />
normally pick up in <strong>May</strong>.<br />
“There are probably just<br />
under 800 houses on the<br />
market in Hamilton at the<br />
moment and that’s about 10<br />
weeks’ supply which is not a<br />
huge amount to choose from.<br />
Simon says a “constrained<br />
market” is normally good for<br />
sellers because with more<br />
competition buyers have to act<br />
decisively.<br />
Harcourts managing director<br />
Brian King says housing<br />
stock is lower than at the same<br />
time last year with lifestyle<br />
listings noticeably down.<br />
He says he is noticing<br />
strong demand from buyers<br />
both for first homes and at the<br />
top of the market.<br />
“Investors have definitely<br />
left the market and that’s<br />
giving some comfort to first<br />
home buyers who are getting<br />
a chance to have a good look<br />
around and then buy,” he says.<br />
Brian is confident the market<br />
is still in good shape.<br />
“I don’t see any reason for<br />
it to stop. There’s a lot of confidence<br />
still out there.”<br />
Lodge Real Estae managing<br />
director Jeremy O’Rourke.<br />
Ray White agent<br />
Mark Keesom.<br />
Harcourts managing<br />
director Brian King.<br />
<strong>Waikato</strong> Chamber of Commerce<br />
<strong>Business</strong> Floor, Wintec House<br />
Cnr Nisbet and Anglesea Street, HAMILTON<br />
07 839 5895 | help@waikatochamber.co.nz<br />
www.waikatochamber.co.nz<br />
CBD cafe relaunches<br />
as tapas bar<br />
Hamilton foodies and<br />
inner-city workers<br />
have a new place<br />
to wine and dine with the<br />
relaunch of Prof’s on Alexandra<br />
recent;ly.<br />
The Alexandra St eatery,<br />
a short work from Garden<br />
Place, is owned and run by<br />
well-known <strong>Waikato</strong> foodies,<br />
Kate and Allan Wilson, who<br />
are also behind the successful<br />
café, Prof’s at Woodlands in<br />
Gordonton.<br />
Prof’s on Alexandra has<br />
recently been awarded an<br />
on-licence and is changing its<br />
focus to a café/restaurant serving<br />
tapas, fine wine and funky<br />
cocktails.<br />
“It’s in the heart of the<br />
Hamilton’s central business<br />
district, and we want to be<br />
part of revitalising the CBD,”<br />
says Kate Wilson, co-owner<br />
of Prof’s on Alexandra. “We<br />
will be serving small plates<br />
of food, ideal for sharing, and<br />
have many unique and delicious<br />
items on both our food<br />
and drinks menus.”<br />
Kate says she hopes “Alex<br />
will become a place that businesspeople<br />
will be proud to<br />
take clients for coffee or a light<br />
meal, for friends and co-workers<br />
to meet-up after-work or<br />
inner-city dwellers to grab a<br />
bite before the movies”.<br />
Those on the run can still<br />
take away coffee, muffins,<br />
slices and salads.<br />
The café/restaurant will<br />
initially be open weekdays,<br />
for daytime and early evening<br />
dining and drinks, from 10am<br />
until 7pm.<br />
“We have something for<br />
everyone,” says Kate. “Allan<br />
and I have spent a lot of time<br />
creating a range of delicious<br />
taste sensations and flavours<br />
we hope people will enjoy.”<br />
Crowd pleasers include<br />
chicken parmigiana nibbles<br />
with sriracha mayo and ciabatta<br />
bombs, which are particularly<br />
moreish, says Kate.<br />
“We’ve taste-tasted the lot,<br />
and can’t wait to share the<br />
menu with Hamilton foodies<br />
and business people.”<br />
Also on the menu is black<br />
pudding served on rye with red<br />
cabbage sauerkraut. “You have<br />
to try it, the colour and flavour<br />
combinations are fantastic,”<br />
says Kate.<br />
Alex’s speciality cocktails<br />
will include a range of infused<br />
spirits created by the Wilsons,<br />
including chilli vodka,<br />
kaffir lime gin and a spiced<br />
rum. They also have their own<br />
range of Prof’s branded products,<br />
including dukkha, chilli<br />
jam and preserved lemons,<br />
some of which will also appear<br />
on platters.<br />
Kate’s food legacy goes<br />
back many years. In 2007 she<br />
wrote and published a book<br />
called Platter Chatter, on the<br />
art of creating the plates of<br />
food to share, and with a range<br />
of delicious recipes she and<br />
Allan developed in their home<br />
kitchen in Hamilton.<br />
Kate has served as a board<br />
member of <strong>Waikato</strong> Food<br />
Inc., a non-profit group which<br />
works to develop and promote<br />
the <strong>Waikato</strong> food and beverage<br />
industry, and has appeared as<br />
a contestant on TVNZ’s MasterChef.<br />
An on-site deli will also sell<br />
some menu items, so people<br />
can take home quality cheeses<br />
(including vegan cheeses) and<br />
condiments to make platters at<br />
home.<br />
The Wilsons hope that their<br />
location near Garden Place will<br />
appeal to tourists, inner-city<br />
residents and businesspeople,<br />
and bring another great eatery<br />
to Hamilton’s foodie scene.<br />
A catering arm is part of<br />
the business growth plan, says<br />
Kate. “As the café takes off we<br />
plan to offer platters for meetings,<br />
functions and events in<br />
the CBD.”
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
5<br />
Latest plans of how the new<br />
<strong>Waikato</strong> Regional Theatre would<br />
look from Victoria Street.<br />
Theatre may bring long awaited footbridge<br />
From page 1<br />
Draft council plans put up<br />
before a recent briefing portray<br />
a pedestrian bridge (pictured)<br />
adjacent to the <strong>Waikato</strong><br />
Museum although an exact<br />
location has yet to be decided.<br />
Momentum <strong>Waikato</strong>’s<br />
new theatre design comes as<br />
a result of a huge public submission<br />
process on the initial<br />
designs released last year by<br />
theatre consultants Charcoalblue.<br />
Hamilton City Council<br />
and other <strong>Waikato</strong> councils<br />
will consider funding for the<br />
theatre project in their Long<br />
Term Plan debates in June.<br />
There is still far from universal<br />
acceptance of the Victoria<br />
St site from many Hamilton<br />
residents who would prefer a<br />
rebuilt or upgraded theatre at<br />
the Founders Theatre site.<br />
Kelvyn says the submission<br />
process for the theatre revealed<br />
a lot of support for the project,<br />
but also flushed out worries<br />
about the size of the theatre<br />
auditorium.<br />
“We were really pleased<br />
with the feedback we received<br />
from all around the <strong>Waikato</strong><br />
region and from user groups.<br />
We have listened to that feedback<br />
and we’ve increased the<br />
seat numbers in the theatre<br />
from 1100 to 1300 on the back<br />
of this.”<br />
Many submitters were also<br />
concerned about accessibility<br />
at the river-facing theatre<br />
which will have dual access<br />
from Embassy Park (home of<br />
the Riff-Raff statue) on one<br />
side and Sapper Moore-Jones<br />
Place (formerly Marlborough<br />
Place) on the other. Equipment<br />
vehicles will use the Sapper<br />
Moore-Jones Place access.<br />
“Charcoalblue has worked<br />
with the National Symphony<br />
Orchestra, taken their largest<br />
truck and mapped out turning<br />
circles and the parameters<br />
they’ll work within when they<br />
use the new theatre.”<br />
The <strong>Waikato</strong> Regional Theatre<br />
project has been costed<br />
at $73 million, including a<br />
20 percent contingency. He<br />
says the required geotechnical<br />
work has been done on the riverbank<br />
site and shows the land<br />
is appropriate and safe for the<br />
theatre building foundations.<br />
Funding of $30 million for<br />
the theatre is planned to come<br />
from local councils, Trust<br />
<strong>Waikato</strong> has committed $15<br />
million, $16 million will be<br />
sought from central government,<br />
sponsorship or Lotteries<br />
funding, and the balance is<br />
expected to come from generous<br />
families and organisations<br />
in the <strong>Waikato</strong> region.<br />
In 2016, Hamilton City<br />
Council agreed in principle<br />
to spend up to $30 million<br />
towards a theatre, and Momentum<br />
<strong>Waikato</strong> commissioned<br />
Charcoalblue to run the process.<br />
Kelvyn says residents in the<br />
<strong>Waikato</strong> region will get excellent<br />
value for their councils’<br />
contributions.<br />
“For Hamilton City Council’s<br />
$25 million contribution,<br />
the people of Hamilton will be<br />
getting a world-class theatre<br />
that puts us firmly on the culture<br />
map. Momentum <strong>Waikato</strong><br />
is capping the cost to ratepayers<br />
in the region at $30 million<br />
and we are carrying any risk<br />
on this project.”<br />
The design of the new theatre<br />
has shared public spaces,<br />
a public art gallery and retail<br />
space, and also a lifestyle<br />
hotel. The areas to be shared<br />
between the theatre and the<br />
privately developed lifestyle<br />
art hotel will allow for cost<br />
savings and provide shared<br />
spaces for meetings, conferences<br />
and events.<br />
The cost of incorporating<br />
the hotel, gallery and retail<br />
spaces are not included in the<br />
Momentum <strong>Waikato</strong> recommendation,<br />
as these will be<br />
developed privately, but the<br />
sharing of these facilities is<br />
expected to provide many synergies<br />
and economies of scale.<br />
Kelvyn says calculations<br />
show it will not be cheaper<br />
to build anywhere else. “The<br />
shared costings with the proposed<br />
hotel mean we have<br />
been able to keep costs for the<br />
theatre lower while still delivering<br />
what will be an international-level<br />
theatre.”<br />
The hotel would restore the<br />
original façade and some internal<br />
elements of the old Hamilton<br />
Hotel, which is recognised<br />
as a heritage building.<br />
The next phase of the project<br />
is the “preliminary design”<br />
which gives greater visibility<br />
of and confidence in technical<br />
and budget requirements. This<br />
is due in September, followed<br />
by the “detailed design and<br />
documentation” phase in February<br />
2019 and calling for tenders<br />
in March 2019. The new<br />
<strong>Waikato</strong> Regional Theatre has<br />
a planned opening date of June<br />
2021.<br />
(See Monthly Poll page 8)<br />
Should the <strong>Waikato</strong> Regional<br />
Theatre be based by the<br />
<strong>Waikato</strong> River or at the Founders<br />
Theatre site?<br />
Note for readers: Geoff Taylor<br />
is also a Hamilton city councillor.<br />
<strong>May</strong>ors say medical<br />
school a ‘no-brainer’<br />
Two <strong>Waikato</strong> mayors say<br />
a proposal for a <strong>Waikato</strong><br />
medical school will be<br />
a “game-changer” for smaller<br />
<strong>Waikato</strong> towns and the government<br />
must support it.<br />
The proposal to build<br />
a Hamilton-based medical<br />
school has come from the<br />
University of <strong>Waikato</strong> and the<br />
<strong>Waikato</strong> District Health Board<br />
and would bolster the number<br />
of GPs working in rural<br />
and provincial centres. Many<br />
<strong>Waikato</strong> towns are reliant on<br />
short-term, overseas-trained<br />
doctors or have GPs heading<br />
towards retirement age with<br />
no replacements in sight.<br />
Otorohonga district mayor<br />
Max Baxter said in terms of<br />
regional economic development,<br />
the medical school proposal<br />
was a “total no-brainer”.<br />
He wants the government to<br />
get behind it for the sake of<br />
regional New Zealand.<br />
“This government says<br />
they’re all about regional economic<br />
development so let’s<br />
South <strong>Waikato</strong> mayor<br />
Jenny Shattock.<br />
Otorohanga mayor<br />
Max Baxter.<br />
see what they can do,” he said.<br />
“Anyone who lifts their<br />
head out of the sand knows<br />
how challenging it is for<br />
smaller towns to get GPs and<br />
what the knock-on effects of<br />
that are, both socially and economically.<br />
It means we can’t<br />
attract other health professionals<br />
even though we have highhealth<br />
needs.”<br />
“The way Otago and Auckland<br />
train doctors has left<br />
small rural communities like<br />
mine in the lurch and this is a<br />
chance to do something about<br />
it.”<br />
South <strong>Waikato</strong> District<br />
mayor Jenny Shattock agreed<br />
saying South <strong>Waikato</strong> struggled<br />
to attract long-term GPs.<br />
She said local doctors were<br />
already over-stretched and<br />
their books were full.<br />
“To have a medical school<br />
in <strong>Waikato</strong> that has rural health<br />
needs as its primary focus will<br />
be of huge benefit to South<br />
<strong>Waikato</strong> and rural communities.<br />
Good, local health services<br />
are one of the important<br />
things people look for when<br />
they are looking to relocate.”<br />
Both rural mayors are<br />
backed by Hamilton mayor<br />
Andrew King who said the<br />
initiative would take the pressure<br />
off Hamilton-based hospital<br />
services which are buckling<br />
under growing regional<br />
demand. He said “without<br />
exception” all community<br />
leaders he spoke to supported<br />
the medical school proposal.<br />
“Yes, there would be benefits<br />
to the city but I think the<br />
greatest benefit will be in the<br />
wider social and economic<br />
health of our region.”<br />
In <strong>April</strong> last year, the<br />
<strong>Waikato</strong> <strong>May</strong>oral Forum<br />
which includes all the region’s<br />
mayors and regional council<br />
chair, resolved to unanimously<br />
support the proposal, asking<br />
the government to approve it<br />
“with urgency”.
6 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
From the editor<br />
This month we focus on<br />
an exciting, yet controversial<br />
project – the<br />
<strong>Waikato</strong> Regional Theatre<br />
in Victoria St, Hamilton.<br />
Momentum <strong>Waikato</strong> which<br />
is running the project has<br />
released its latest concept plans<br />
for the theatre/boutique complex<br />
which it hopes to open in<br />
2021.<br />
The possibility of a walking<br />
and cycling bridge has been<br />
brought forward in the calculations,<br />
a development which<br />
will excite many Hamiltonians<br />
who have followed various<br />
incarnations of a footbridge in<br />
the central city over the last 20<br />
years. At last it may be a possibility<br />
– and without ratepayers<br />
having to contribute.<br />
The main thrust of the story<br />
is how the role of an apolitical<br />
community foundation like<br />
Momentum <strong>Waikato</strong> can act<br />
as a multiplier for a project by<br />
leveraging funding from other<br />
sources and in the process, add<br />
on inter-related projects: Projects<br />
such as a hotel, an art gallery,<br />
retail space and a walking<br />
and cycle bridge.<br />
There is still no guarantee<br />
for the theatre project.<br />
Momentum <strong>Waikato</strong>’s latest<br />
plan addresses issues such as<br />
parking and whether the size<br />
of the complex is sufficient but<br />
there are still many Hamiltonians<br />
convinced that re-building<br />
on the Founders Theatre site is<br />
a better option. The Founders<br />
has a special place in Hamilton<br />
hearts and Momentum<br />
<strong>Waikato</strong> still has work to do to<br />
sell the riverside location.<br />
Meanwhile, an exciting<br />
project already underway and<br />
attracting attention is construction<br />
of Parkhaven in Tristram<br />
Street, touted as the city’s<br />
first purpose-built mixed use<br />
apartment building. We tell the<br />
story of Hamilton engineering<br />
and planning firm BCD Group<br />
who in developing Parkhaven<br />
is keen to do its bit for urban<br />
design and embrace the vison<br />
of revitalising the CBD.<br />
On a sad note we acknowledge<br />
the imminent departure<br />
of <strong>Waikato</strong> Chamber of Commerce<br />
chief executive William<br />
During who after four<br />
energetic, passionate years<br />
in the job has announced his<br />
resignation. He will leave the<br />
organisation once a successor<br />
is found. The chamber,<br />
the business community and<br />
wider community will miss<br />
William’s unique effervescent<br />
style.<br />
Geoff Taylor<br />
Editor<br />
MONTHLY POLL<br />
Vote and win<br />
Sponsored by the Helm<br />
Bar and Kitchen<br />
This month’s poll<br />
Momentum <strong>Waikato</strong> has released latest plans for its <strong>Waikato</strong> Regional<br />
Theatre by the riverside in Hamilton. The proposed complex which is<br />
attracting a significant amount of philanthropic funding along with $30 million<br />
required from <strong>Waikato</strong> councils will also incorporate a privately-owned<br />
and run boutique hotel, a small art gallery and retail space, while a pedestrian<br />
and cycle bridge may be built nearby. Despite the new plan some <strong>Waikato</strong><br />
residents would rather see a new theatre built on the Founders Theatre site.<br />
What do you think?<br />
Vote on the WBN website (www.wbn.co.nz) and fill in the entry form to be<br />
in to win a meal voucher for two at The Helm Bar & Kitchen. Voting closes<br />
Monday <strong>April</strong> 28.<br />
Last month’s results<br />
Should Hamilton City Council become<br />
involved in helping a new hotel get started?<br />
Hamilton badly needs two top hotels according to tourism experts but that<br />
doesn’t make it Hamilton City Council’s business. That’s according to last<br />
month’s poll which showed that 62 percent of readers don’t want to see<br />
the council get involved in trying to bring more hotels to Hamilton. Thirtytwo<br />
percent supported some involvement but the result is a pretty clear<br />
indication that ratepayers’ money shouldn’t be risked on such a venture.<br />
38%<br />
62%<br />
42%<br />
62%<br />
Should the <strong>Waikato</strong> Regional<br />
Theatre be based by the river or<br />
at the Founders Theatre site?<br />
A. The river site<br />
B. The Founders Theatre site<br />
Cast your vote at:<br />
www.wbn.co.nz<br />
WINNER OF THE HELM DINNER VOUCHER IS:<br />
Nick McConnell<br />
Yes<br />
No<br />
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on Sunday 8th October. The event<br />
families CEO through and counselling, Nurse childbased<br />
therapies, Ward education is excited and $450,000 a year to run its service.<br />
www.hamiltonhalfmarathon.org.nz.<br />
funded and needs raise around<br />
$5000. This gave them something<br />
tangible to work towards. supported the cause.<br />
nursing.<br />
To register for the event visit<br />
Morrinsville Lions Club all<br />
Specialist Cynthia<br />
As the fundraising progressed,<br />
he realised that goal that they all bought into the<br />
Hamilton event.<br />
The common element was<br />
to be aligned to such an iconic Colours at www.truecolours.org.nz<br />
True Colours CEO and Nurse www.hamiltonhalfmarathon.org.nz.<br />
Specialist<br />
“It<br />
Cynthia<br />
is a great<br />
Ward is excited<br />
was too low, it then moved fundraiser and wanted to help.<br />
family event, to and be aligned we are to such looking an iconic Colours at www.truecolours.org.nz<br />
to $10,000, $15,000 and then Takeaway: Get people on<br />
forward to being Hamilton involved event. “It in is a the great<br />
$20,000. The ride ended up your side, tell them your story,<br />
family event, and we are looking<br />
raising over $22,000.<br />
get them believing in what you<br />
day. The kids we support face so<br />
forward to being involved in the<br />
Takeaway: Don’t be afraid are trying to achieve.<br />
many incredibly day. The hard kids challenges<br />
we support face so<br />
to set big goals, you don’t<br />
every day with many such incredibly bravery hard challenges<br />
know what you can achieve Celebrate your success<br />
every day with such bravery<br />
and determination. This event<br />
with positive action.<br />
Dave’s 10 day cycle tour<br />
and determination. This event<br />
ended with a shared lunch and<br />
will also challenge will also challenge many and many and<br />
Have a good team dinner out with family, friends<br />
we would love we would entrants love entrants to set to set<br />
around you<br />
and sponsors. The whole team<br />
themselves a challenge to RUN<br />
themselves a challenge to RUN<br />
While Dave did the hard yards celebrated the tour and felt part<br />
FOR THE KIDS and help raise Proudly supported by<br />
on the bike, he had a team of its success.<br />
FOR THE KIDS funds and for True help Colours.” raise Proudly <strong>Waikato</strong> supported <strong>Business</strong> <strong>News</strong>by<br />
around him helping realise Takeaway: Don’t be afraid to<br />
funds for True A Colours.”<br />
Give A Little Page has been <strong>Waikato</strong> and INSPO-Fitness <strong>Business</strong> Journal <strong>News</strong><br />
the goal.<br />
celebrate your success, to share<br />
A Give A Little Page has been and INSPO-Fitness Journal<br />
Wife Louise did the planning<br />
and organising, local that helped you get<br />
it with others. Thank the people<br />
there.
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
Collaboration with clients keeps company on track<br />
Software specialist works with clients,<br />
rather than for clients.<br />
7<br />
Company-X teams up<br />
with clients to deliver<br />
award winning software.<br />
“We include clients so that<br />
they are involved in decisions<br />
as we go along,” says professional<br />
services manager<br />
Michael Hamid.<br />
“We break the work down<br />
in to two-week chunks so that<br />
it is easy to measure progress<br />
and change focus or direction<br />
relatively easy and quickly.”<br />
Before works begins on<br />
the software solution, directors<br />
David Hallett and Jeremy<br />
Hughes discover the problem<br />
by meeting with the client.<br />
Then Michael and a project<br />
manager assemble a team<br />
including subject matter<br />
experts, solution architects,<br />
business analysts, developers<br />
and testers.<br />
The team dives deep into<br />
the problem to ascertain how<br />
much effort the solution will<br />
require to develop.<br />
Then it is time to begin<br />
work.<br />
The first two-week chunk<br />
of work might involve graphical<br />
designs of how the software<br />
solution will work and<br />
operate.<br />
“We want to ensure that the<br />
client is involved as much as<br />
possible about the functionality,”<br />
Michael says.<br />
“We attempt to get to anything<br />
that we think is risky<br />
or unknown as soon as possible.<br />
We embrace the fail fast<br />
philosophy which looks to<br />
identify and expose potential<br />
problems early.”<br />
Jeremy remembers an<br />
incomplete software development<br />
project that Company-X<br />
inherited. All the easy work<br />
had been done by other software<br />
developers first and there<br />
was little to show the client.<br />
“We said we would not<br />
continue on that path and<br />
wanted to work on the dashboard<br />
screen that someone was<br />
going to use,” Jeremy says.<br />
We resist the idea<br />
of just getting the<br />
job done. If you do it<br />
properly the first time<br />
you save yourself a<br />
lot of extra work later<br />
on. We have our eyes<br />
on the big picture at<br />
Company-X.<br />
“We came in and turned<br />
that around. Within a month<br />
the client could see what they<br />
were dealing with.”<br />
Most projects start with<br />
Company-X designers mocking<br />
up wireframes of how the<br />
Company-X analyst developer Ryan O’Connor works on software after a team meeting with a client.<br />
solution could look. “We don’t<br />
necessarily jump into hacking<br />
code together,” Jeremy says.<br />
“We then have a blueprint<br />
of how to go forward,”<br />
Michael adds.<br />
Company-X prefers to form<br />
software development teams<br />
that include members from the<br />
client’s organisation.<br />
“We like projects where<br />
the client is brought inside the<br />
team,” Jeremy says.<br />
“We want somebody that<br />
we can work with who really<br />
knows what they want,”<br />
Michael adds.<br />
“We want someone who<br />
can take five-minute phones<br />
calls. It can sometimes take<br />
15 to 20 minutes a day with a<br />
longer discussion at the end of<br />
every second week.”<br />
Jeremy says such discussions<br />
are vital for the process.<br />
“If you are laying a train<br />
track and each track you lay<br />
is three degrees out after 30<br />
tracks have been laid you are<br />
90 degrees off your original<br />
target. It’s a very expensive<br />
process to re-lay a track which<br />
is now pointing 90 degrees<br />
off course. These conversations<br />
make sure we are bang<br />
on track.”<br />
The software development<br />
team, with the client front and<br />
centre, is focussed on delivering<br />
a sustainable and maintainable<br />
software solution.<br />
“We resist the idea of<br />
just getting the job done,”<br />
Michael says. “If you do it<br />
properly the first time you save<br />
yourself a lot of extra work<br />
later on. We have our eyes on<br />
the big picture at Company-X.”
8 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
Conversations<br />
with Mike Neale<br />
Mike Neale -<br />
Managing Director, NAI Harcourts Hamilton<br />
Recently I was invited by the <strong>Waikato</strong><br />
Branch of the Property Council<br />
of New Zealand to present at the<br />
Market Outlook <strong>2018</strong> event held at Sky<br />
City. My fears were not allayed after a<br />
restless night’s sleep prior, as it turned out<br />
to be a well-attended event.<br />
The key note speaker was BNZ chief<br />
economist Tony Alexander who largely<br />
confirmed our generally positive sentiment<br />
for the year ahead. He did make the wonderful<br />
comment that there was no bad news<br />
on the horizon or imminent risks, until it<br />
happens and then it will have been quite<br />
obvious (in hindsight). This reinforced<br />
what the commercial and industrial property<br />
sector appears to be seeing in the greater<br />
Hamilton area.<br />
Hamilton city has seen a number of<br />
relatively recent ‘Game Changers”, which<br />
have come together on a broad scale to provide<br />
growth, confidence and opportunity<br />
to the residential, commercial and government<br />
related sectors. These include:<br />
• Industrial land - 5 years ago it was<br />
purported that we had 20 years of industrial<br />
land supply to be released, but<br />
in actual fact demand in this sector has<br />
been far beyond exceptions, with potentially<br />
less than a 5 year supply remaining.<br />
• Development south of the city -<br />
Previously the majority of the residential<br />
and industrial development<br />
has been north of the city, but with the<br />
proposed opening of Peacockes, take<br />
up of land at Titanium Park and the development<br />
of Tainui Group Holdings’s<br />
Inland Port in Ruakura, this is providing<br />
much needed balance to the growth<br />
of the city.<br />
• City Living Precinct in the CBD - The<br />
new Hamilton City Council Operative<br />
District Plan has allowed for the<br />
intensive development of residential<br />
developments through the demolition<br />
of poor performing commercial properties,<br />
to be replaced by (in general)<br />
quality purpose built residential complexes,<br />
that have all of the CBD amenities<br />
on their door step.<br />
This is evidenced by developers such<br />
as CBD Developments on Vialou Street,<br />
Anglesea Street and one under construction<br />
on the corner of Vialou and Rostrevor<br />
Streets, Cornerstone Developments on<br />
Tisdall Street and a proposed development<br />
on Clarence Street, plus the new Parkhaven<br />
apartment complex on Tristram Street<br />
opposite the Founders Theatre. There are<br />
a number of other smaller developments<br />
that have also taken place.<br />
• Continuing trend and demand for refurbishment<br />
or demolition of older<br />
buildings to better and higher uses -<br />
Mike Neale - Managing Director,<br />
NAI Harcourts Hamilton.<br />
A very recent example is the former<br />
<strong>Waikato</strong> Mowers & Cycles store at<br />
900 Victoria Street, being repurposed<br />
into high quality office and showroom<br />
space, incorporating Sharp and Bruce<br />
Sparrow Accounts as tenants.<br />
• Major Roading / Transport Projects<br />
- It’s probably very fortunate with a<br />
new government in place, that many of<br />
these projects are already under way.<br />
This includes the Hamilton Ring Road,<br />
Huntly Bypass, proposed Fast Rail<br />
Link to Auckland etc.<br />
Where is Hamilton heading?<br />
There has always been talk of the Golden<br />
Triangle, but it would be fair to say that<br />
Hamilton has traditionally been the poor<br />
performing cousin in this relationship. The<br />
tides are certainly turning and we are now<br />
starting to experience our day in the sun.<br />
In fact I would go so far as to say, that you<br />
would not want to be anywhere else at the<br />
moment.<br />
Increased migration, both from overseas<br />
and from within New Zealand, especially<br />
Auckland, has seen over 4,000 people<br />
a year now moving to Hamilton. The<br />
attraction to Hamilton reflects a lifestyle<br />
change, housing affordability, a place to<br />
bring up young families and lack of road<br />
rage causing traffic congestion.<br />
It will only be in the years ahead that<br />
we look back at the scale of the continued<br />
capital investment we currently have, with<br />
the development and redevelopment across<br />
all areas of the economy - residential, commercial,<br />
industrial, local government and<br />
central government – and fully appreciate<br />
what has happened. We are extremely fortunate<br />
with what we have seen over the last<br />
few years, to see a lot of good people and<br />
businesses doing good things and many<br />
more now wanting to be a part of where we<br />
are going – so, full steam ahead.<br />
WHERE SUCCESS DOES HAVE AN ADDRESS<br />
NEXT AUCTION DATE : 31st <strong>May</strong> <strong>2018</strong><br />
Thinking of selling or leasing your commercial or industrial property?<br />
NAI Harcourts would welcome the opportunity on a no obligation basis to discuss<br />
confidentially what you would like to achieve through the leasing or sale of your<br />
commercial property.<br />
INTRODUCING 3 NEW AGENTS<br />
Due to the buoyant real estate market, NAI Harcourts have 3 new agents to assist<br />
our existing team - catering for the growing client and customer needs:<br />
Aaron Donaldson Te Rapa 027 755 7522<br />
Brad Martin Frankton 027 889 3018<br />
Lynn Lee Suburban 021 083 25007<br />
NAI Harcourts Hamilton<br />
Monarch Commercial Ltd MREINZ Licensed<br />
Agent REAA 2008<br />
Cnr Victoria & London Streets, HAMILTON<br />
07 850 5252 | hamilton@naiharcourts.co.nz<br />
www.naiharcourts.co.nz<br />
Durning leaves<br />
Chamber on a high<br />
William Durning has<br />
decided to move<br />
on as the chief<br />
executive of the<br />
Chamber after four<br />
years in the job.<br />
William joined the<br />
Chamber in October<br />
2014 following<br />
the board’s decision to focus<br />
on a path of revitalisation<br />
and change. He will leave the<br />
Chamber once a new chief<br />
executive has been appointed.<br />
Recruitment is underway and is<br />
expected to be completed over<br />
the coming months.<br />
<strong>Waikato</strong> Chamber of Commerce<br />
chairman Terry Wilson<br />
said: “When we appointed<br />
William we agreed on a two<br />
to three-year tenure and we are<br />
pleased that we have been able<br />
to hold him for a little bit longer.<br />
William leaves the Chamber<br />
in great shape following a<br />
strong period of refocusing and<br />
connecting with our business<br />
community. William’s passion,<br />
professionalism and dedication<br />
continues as he works with us<br />
in transitioning in a new chief<br />
executive. “<br />
William said it had been a<br />
Outgoing <strong>Waikato</strong> Chamber of Commerce<br />
chief executive William Durning.<br />
privilege and a pleasure to lead<br />
the Chamber’s transformation<br />
and it now has a strong platform<br />
ready for the next significant<br />
stage of growth.<br />
“I particularly want to<br />
acknowledge the efforts of my<br />
dynamic team, the growth that<br />
the Chamber has seen is a direct<br />
result of their engagement and<br />
focus on the people that make<br />
up our business community.”<br />
He aha te mea nui o te ao?<br />
He Tāngata, He Tāngata, He<br />
Tāngata.<br />
What is the most important<br />
thing in the world? It is people,<br />
it is people, it is people.”<br />
Hamilton East gets first<br />
Special Housing Area<br />
Hamilton’s first Special<br />
Housing Area has<br />
received the green light<br />
from the Government.<br />
A Jebson Place development<br />
by Housing New Zealand<br />
and <strong>Waikato</strong> Tainui is planned<br />
to bring 80 homes to the currently<br />
vacant site in Hamilton<br />
East.<br />
Special Housing Areas are<br />
a way to bring housing to the<br />
market more quickly, through<br />
an accelerated resource consenting<br />
process once they are<br />
gazetted. They are areas of<br />
land in the city (including sites<br />
not currently zoned for housing)<br />
that can be put forward for<br />
housing development by landowners<br />
or developers for consideration<br />
by the Council.<br />
Hamilton <strong>May</strong>or Andrew<br />
King is looking forward to seeing<br />
the plans come to life.<br />
“The Government’s support<br />
is critical for helping us<br />
deliver more homes and this is<br />
a great first step. This project<br />
will bring more social housing<br />
as part of the Housing NZ<br />
scheme which is exactly what<br />
we need,” says <strong>May</strong>or King.<br />
“Special Housing Areas are<br />
an important tool for the city<br />
to bring more housing to the<br />
market.”<br />
The Jebson Pl development<br />
will now be able to apply for<br />
their resource consent under<br />
the new fast-track system<br />
available only to Special Housing<br />
Areas.<br />
The council meets on <strong>May</strong><br />
10 to consider a number of new<br />
SHA proposals for presentation<br />
to government.<br />
Defining Special Housing<br />
Areas (through the policy) is a<br />
way for Council to deliver on<br />
its commitments for increased<br />
housing supply and affordability<br />
outlined in the Housing<br />
Accord.<br />
Hamilton City Council<br />
and the Government signed a<br />
Housing Accord in December<br />
2016 as a way to increase housing<br />
supply and improve housing<br />
affordability in Hamilton.<br />
Troublesome intersection<br />
becomes roundabout<br />
The busy Queens Ave<br />
and Killarney Rd intersection<br />
will be replaced<br />
with a roundabout, following<br />
community feedback from<br />
people seeking a simpler road<br />
layout.<br />
Work will start at the end<br />
of <strong>April</strong> to replace the current<br />
intersection layout with<br />
a small roundabout which<br />
is expected to reduce driver<br />
confusion, while maintaining<br />
safety benefits.<br />
The current intersection<br />
layout was installed in 2015<br />
to address road safety issues<br />
following a number of crashes<br />
in which people were injured.<br />
Under the existing layout<br />
there have been no injury<br />
crashes at the busy intersection<br />
which is used by around<br />
14,500 vehicles a day.<br />
Hamilton City Council<br />
City transportation network<br />
operations manager Robyn<br />
Denton says the council has<br />
listened to feedback about<br />
driver confusion with the<br />
existing layout.<br />
“We’ve received ongoing<br />
community feedback both<br />
negative and positive, but on<br />
balance comments around<br />
driver confusion, particularly<br />
around who has ‘right of<br />
way’, supports our decision to<br />
upgrade the intersection to a<br />
small roundabout.<br />
“Single lane roundabouts<br />
are generally low speed and<br />
low conflict so we expect the<br />
current road safety benefits to<br />
continue. However because<br />
the new roundabout is a small<br />
single lane roundabout road<br />
users can’t expect to see any<br />
improvement in traffic flow.”<br />
The new roundabout<br />
is expected to cost around<br />
$400,000 and construction<br />
is expected to take four<br />
weeks. Traffic will be managed<br />
closely while the work<br />
is done, and road users are<br />
encouraged to use other routes<br />
during construction, or expect<br />
some delays.<br />
Once complete, road users<br />
are encouraged to continue<br />
using Queens Ave when travelling<br />
to and from the central<br />
city, rather than Lake Domain<br />
Dr which is unsuitable for<br />
large volumes of traffic.
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
9<br />
Employers should prepare for law changes<br />
As the Labour government moves towards<br />
its proposed changes to the Employment<br />
Relations Act, employers will need to adjust<br />
their sails to keep on course.<br />
Submissions closed on<br />
March 30 and in <strong>April</strong><br />
numerous parties were<br />
given the ability to speak in<br />
front of the Education and<br />
Workforce Select Committee<br />
which is considering the Government’s,<br />
Employment Relations<br />
Amendment Bill.<br />
Depending on who you listen<br />
to, the proposed changes<br />
will restore power to workers<br />
or disrupt business and damage<br />
important industries such as<br />
tourism.<br />
Irrespective of the outcomes<br />
that will eventually<br />
become public during this year,<br />
employers will need to make<br />
changes to their business to be<br />
compliant. What is the likely<br />
change that might impact your<br />
business?<br />
1. Trial Periods – signals suggest<br />
that there will be some<br />
capping of who can use the<br />
trial period in future – businesses<br />
with less than 20 staff<br />
or potentially even less than<br />
50 staff. Whatever the number<br />
in the end you may want<br />
to take this opportunity to<br />
review your hiring practices.<br />
Rather than using the<br />
trial period to make hasty<br />
hiring decisions – consider<br />
training all your recruiting<br />
leaders on best practice<br />
techniques. Yes, there is a<br />
talent shortage but at the<br />
end of the day it’s better to<br />
hire the right person every<br />
single time – trial period or<br />
not. Upskilling your decision-makers<br />
on the best way<br />
to attract and retain the right<br />
people for your team will<br />
always pay off in the end.<br />
You don’t need a full HR<br />
department to hire the best<br />
people, you just need great<br />
skills in the team you have.<br />
2. Union Memberships and<br />
Relationships – love ‘em<br />
or loathe them, proposed<br />
changes under the Act will<br />
require a more collaborative<br />
approach with Unions.<br />
From a hiring perspective,<br />
if you have a collective<br />
employment agreement<br />
in place, you will need to<br />
roll-back your previous<br />
administration processes to<br />
bring new staff on board.<br />
Among other things this<br />
will mean offering the collective<br />
agreement for the<br />
first 30 days of employment<br />
– whether they are a union<br />
member or not. Our view<br />
has always been to build a<br />
mutual relationship of trust<br />
with Unions – so rather than<br />
immediately thinking combative,<br />
perhaps this ERA<br />
Amendment is an opportunity<br />
to refresh your thinking?<br />
3. Rest and Meal Breaks –<br />
should the changes proceed,<br />
the amendment will<br />
look towards employers to<br />
reinstate set rest and meals<br />
breaks (with some limited<br />
exceptions). Many of our<br />
clients tell us they haven’t<br />
made many changes<br />
to how they allow staff to<br />
rest and recover in break<br />
times so it’s likely this<br />
change may not require a<br />
lot of energy. However, if<br />
you are an employer who<br />
requires complete flexibility<br />
and planning rest and meals<br />
breaks is difficult – start<br />
thinking now how you can<br />
work with your employees<br />
to make appropriate<br />
accommodations in the day.<br />
Try not to think of rest and<br />
meal break as an interruption<br />
to productivity – but<br />
opportunities for your staff<br />
to breathe, rest and become<br />
more productive. From a<br />
wellbeing point of view, it’s<br />
very difficult for any human<br />
being to work tirelessly<br />
without good breaks during<br />
the day.<br />
Lastly, our advice through<br />
any change in legislation that<br />
impacts on your business is<br />
the same. Legislation is the<br />
minimum you are required<br />
to abide by as an employer in<br />
PEOPLE AND CULTURE<br />
> BY SENGA ALLEN<br />
Managing Director, Everest – All about people TM<br />
www.everestpeople.co.nz<br />
New Zealand. But here’s the<br />
trick – ask yourself “what is the<br />
culture that I truly want to create<br />
in my business?” What will<br />
make employees want to come<br />
and work for you? What sort of<br />
business climate will engage<br />
and retain a great team? High<br />
Braemar Hospital<br />
taking good care of you<br />
performing teams and businesses<br />
don’t just happen by<br />
chance and they certainly don’t<br />
happen by the enforcement of<br />
legislation. It requires a deeper<br />
connection with your employees<br />
and a vision of what looks<br />
great in your business.<br />
Engineering conference<br />
comes to Hamilton<br />
Engineering is one of<br />
<strong>Waikato</strong>’s most robust<br />
industries so it’s apt that<br />
the region’s two largest education<br />
providers have joined<br />
forces to host the Australasian<br />
Association for Engineering<br />
Education’s (AAEE) annual<br />
conference in December this<br />
year.<br />
Wintec and the University<br />
of <strong>Waikato</strong> will host AAEE’s<br />
29th annual conference from<br />
December 9 to 12. This is the<br />
first time the conference has<br />
been held in <strong>Waikato</strong>.<br />
Team manager for Wintec’s<br />
Centre for Engineering<br />
and Industrial Design (CEID)<br />
and AAEE executive committee<br />
member, Dr Trudy Harris<br />
is thrilled that the joint bid to<br />
host the conference in Hamilton<br />
was successful.<br />
“It’s really exciting to bring<br />
this international conference<br />
to New Zealand and Hamilton.<br />
It is an important arena<br />
to share teaching practice and<br />
research in engineering education<br />
within Australasia. The<br />
changes we make today in our<br />
teaching will ultimately produce<br />
the engineering graduates<br />
of the future.”<br />
The conference will be<br />
attended by around 250 engineering<br />
educators from universities,<br />
institutes of technology,<br />
Industry training organisations,<br />
industry, engineering professional<br />
bodies and secondary<br />
schools from throughout New<br />
Zealand and Australia.<br />
The conference theme is<br />
‘Future Engineer: Accounting<br />
for Diversity’ and the association<br />
is now welcoming conference<br />
submissions from those<br />
interested in presenting at the<br />
conference.<br />
The closing date for abstract<br />
submissions is 5pm on Friday,<br />
<strong>May</strong> 4.<br />
Conference presentations<br />
and workshops will focus on<br />
teaching methods, theory,<br />
philosophy and application;<br />
student, academic and industry<br />
needs; cultural perspectives;<br />
and current issues such<br />
as catering to diverse needs<br />
and preparing students for the<br />
workplace.<br />
Wintec will begin the conference<br />
with registration and<br />
a traditional Māori welcome<br />
at its Rotokauri campus on<br />
December 9.<br />
•<br />
•<br />
•<br />
•<br />
•<br />
Ask for Braemar<br />
J7018P<br />
<strong>Waikato</strong> Branch – Upcoming events/courses<br />
At the Institute of Directors<br />
we’re on the pulse of governance.<br />
Connecting, equipping and<br />
inspiring directors through thought<br />
leadership and our extensive<br />
network, professional governance<br />
courses, events and resources.<br />
8 <strong>May</strong> and 29 <strong>May</strong> <strong>2018</strong> CPD: 2 points<br />
Emerging Director Award Dinner Series<br />
5.00pm - 7.00pm, Gothenburg Restaurant<br />
For more information, please contact Megan Beveridge<br />
16 <strong>May</strong> <strong>2018</strong> CPD: 2 points<br />
Governance in a private investment context<br />
Speaker: Peter Tinholt, Oriens Capital<br />
12.00pm - 2.00pm, FMG Stadium <strong>Waikato</strong><br />
To register, please contact:<br />
Megan Beveridge,<br />
Branch Manager<br />
<strong>Waikato</strong>.branch@iod.org.nz,<br />
021 358772 or www.iod.org.nz<br />
<strong>Waikato</strong> branch is kindly sponsored by:
10 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
Let’s put the respect back into disagreement<br />
Some of the best things in business – and<br />
life – can come out of an ethos of curiosity,<br />
questioning and disagreement. You can’t<br />
have progress, innovation or positive<br />
change if you’re not willing to challenge<br />
conventional thinking and stir up the<br />
occasional healthy debate.<br />
What doesn’t work is<br />
when you couple<br />
disagreement with<br />
disrespect. And don’t we see a<br />
lot of that lately?<br />
Trump is modelling this<br />
communication style for all<br />
the world to see. But you don’t<br />
have to turn on Fox <strong>News</strong> to<br />
experience the phenomenon.<br />
Go onto a community Facebook<br />
page and it won’t take<br />
long to find an example.<br />
I think we – as a society in<br />
general – have lost the art of<br />
disagreement. So many people<br />
can’t seem to agree to disagree,<br />
have a respectful exchange<br />
and walk away friends. And<br />
it really goes pear-shaped<br />
when debate goes online and<br />
becomes impersonal.<br />
I say, let’s put respect back<br />
into disagreement and dispose<br />
of disrespect: #disthedis.<br />
But – wait - why is a PR<br />
consultant talking about the<br />
art of disagreement? Because<br />
it’s at the heart of so much of<br />
our work, particularly when it<br />
comes to helping clients navigate<br />
tricky issues.<br />
And while my human nature<br />
wants to shout a loud, “What<br />
the?” when irrational, disrespectful<br />
comments are hurled,<br />
I’m mandated to do the oppo-<br />
site. I’ve signed up to the PR<br />
Institute of NZ’s Code of Ethics<br />
which states that I will “respect<br />
the rights of others to have their<br />
say.” And my advice to clients<br />
helps them to live this out.<br />
So, where do we start? How<br />
do you respectfully agree to<br />
disagree, especially when you<br />
are fervently opposed to someone’s<br />
views? Here are seven<br />
communications courtesies to<br />
remember:<br />
- Use your ears more than<br />
your lips. It’s a 2:1 organ<br />
ratio for a reason - use them<br />
twice as much.<br />
- Ask yourself if you’d kiss<br />
your mum with that mouth.<br />
If you wouldn’t say it to her,<br />
find better words.<br />
- Can your partner or kids<br />
hear your keyboard keys<br />
from the other room (as<br />
smoke drifts upward out of<br />
your ears)? You might want<br />
to walk away and cool down<br />
before you hit the send button.<br />
- Is your incongruous reply<br />
targeting the person or the<br />
viewpoint? Resist the temptation<br />
to call someone an<br />
idiot (or imply it). In the<br />
words of Thumper, “If you<br />
can’t say something nice,<br />
say nothing at all.”<br />
- Acknowledge before you<br />
blurt. This is a great technique<br />
that takes the sting<br />
out of a retort: “That’s a<br />
different point of view, and<br />
perhaps another angle to<br />
consider might be...”<br />
- Remember EQ is more<br />
important than IQ. Just<br />
because you know a lot<br />
about a subject, doesn’t<br />
mean you’ve earned a pass<br />
on politeness.<br />
Celebrate difference. Thank<br />
goodness there are people in<br />
this world who have completely<br />
different views from<br />
you. It makes life interesting.<br />
PR AND COMMUNICATIONS<br />
> BY HEATHER CLAYCOMB<br />
Heather Claycomb is director of HMC Communications, a<br />
Hamilton-based, award-winning public relations agencys.<br />
So, remember, #disthedis.<br />
Welcome debate. Enjoy some<br />
robust repartee. And all the<br />
while, be mindful to communicate<br />
in a way that keeps respect<br />
at the forefront.<br />
Another milestone for Snapshot<br />
One of Hamilton CBD’s most successful<br />
ventures, Snapshot, celebrated 90 years in<br />
business with a function on <strong>April</strong> 13.<br />
The specialist camera<br />
store has been supplying<br />
amateur and professional<br />
photographers in <strong>Waikato</strong><br />
since 1928 and has been in the<br />
Boswell family since 1946.<br />
Hamilton West MP Tim Macindoe<br />
and former <strong>May</strong>or of<br />
Hamilton, Margaret Evans<br />
celebrated the milestone along<br />
with Graham and Jill Boswell<br />
and son Sam, family members,<br />
current and former staff, customers<br />
and supporters and cut a<br />
ribbon to open the shop’s new<br />
Museum of Photography.<br />
Snapshot supporters at the 90th birthday event.<br />
Hamilton West MP Tim Macindoe and former Hamilton <strong>May</strong>or<br />
Margaret Evans open the new Museum of Photography. Snapshot co-owner Graham Boswell. Hamilton West MP Tim Macindoe.
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
11<br />
Nobody clicks on banner ads<br />
… or so I thought<br />
THE DIGITAL WORLD<br />
> BY JOSH MOORE<br />
Josh Moore is the managing director at digital marketing agency,<br />
Duoplus. josh@duoplus.nz www.duoplus.nz<br />
The internet is full of advertising. If you're<br />
reading the latest news online, there are<br />
adverts. Reading a tech blog? Adverts.<br />
Cooking dinner while following an online<br />
recipe? More adverts.<br />
Showing advertising is<br />
how many free websites<br />
and apps earn their revenue.<br />
Banner ads - also known<br />
as “image ads” or “display<br />
ads” - come in all shapes and<br />
sizes. But there was one thing I<br />
used to believe about them that<br />
was completely wrong: They<br />
weren't effective.<br />
“Nobody actually clicks on<br />
banner ads," I thought.<br />
If you'd asked me a couple<br />
of years ago if display ads<br />
were useful, I would have said<br />
something like: “Display ads<br />
are good for reminding people<br />
of your brand, but you’re<br />
unlikely to get leads from<br />
them.” But data proved me<br />
wrong.<br />
Would you believe me if I<br />
told you that display ads could<br />
actually be the most efficient<br />
source of leads you might be<br />
overlooking?<br />
Now, I'm a big fan of search<br />
ads in AdWords. They are<br />
incredibly targeted because<br />
they enable us to text show ads<br />
to people based on their exact<br />
search phrase.<br />
But display ads are different.<br />
Display ads don't appear in<br />
search engine results. Instead<br />
they are the image-based ads<br />
that show on millions of other<br />
sites and mobile apps, including<br />
news sites, blog sites,<br />
forums, and thousands of apps.<br />
This means that people seeing<br />
the ads aren't in search mode -<br />
instead they're in reading mode<br />
or entertainment mode, and<br />
your display advert sits alongside<br />
that content.<br />
This contributes to "banner<br />
blindness" - a phrase that<br />
refers to our mind automatically<br />
ignoring banner ads.<br />
The result is that display ads<br />
have a far lower rate of being<br />
clicked (Click Through Rate)<br />
than search ads, and leads to<br />
the impression that "Nobody<br />
clicks on banner ads".<br />
But a lower click through<br />
rate doesn't mean these ads<br />
can't be effective. Alongside a<br />
lower click through rate, display<br />
ads also have a very low<br />
cost per click, meaning you<br />
can get far more clicks to your<br />
website for the same cost when<br />
compared with search ads.<br />
One electrician client we work<br />
with has an average cost per<br />
click of $3.25 on search ads,<br />
but just $0.12 on display ads!<br />
To help combat "banner<br />
blindness", instead of showing<br />
ads to random people<br />
we implement remarketing.<br />
Remarketing means ads are<br />
shown specifically to people<br />
who have previously been on<br />
your website. And thanks to<br />
something called the Baader-Meinhof<br />
Phenomenon this<br />
decreases banner blindness.<br />
The Baader-Meinhof Phenomenon<br />
is best explained like<br />
this: Have you ever found that<br />
after purchasing something<br />
- maybe a new car - you start<br />
seeing that model of car everywhere?<br />
Those cars have always<br />
been there, but you haven't<br />
been aware of them before.<br />
Your subconscious mind filtered<br />
out that information.<br />
However, because you have<br />
recently been interested in that<br />
model of car, your mind now<br />
recognises that as a piece of<br />
information to be consciously<br />
aware of, so you start to see<br />
those cars everywhere. That’s<br />
the Baader-Meinhof Phenomenon<br />
and it’s what makes remarketing<br />
so powerful.<br />
For people who have previously<br />
been on your site, your<br />
ad is going to trigger familiarity<br />
and they're far more likely<br />
to notice it on the page. As they<br />
see you ads over time, this will<br />
help them be more likely to<br />
remember your business and<br />
also more likely to click the ad.<br />
But do these cheap ad clicks<br />
actually turn into inquiries?<br />
The short answer is “Yes”,<br />
however it’s important to<br />
understand the numbers. Just<br />
like display ads have very low<br />
click through rates, they also<br />
have low conversion rates -<br />
which is measured by people<br />
either phoning or filling in an<br />
inquiry form after clicking an<br />
ad. With the electrician example<br />
above, some of the highest<br />
performing keywords had conversion<br />
rates of 18 percent and<br />
even 23 percent. Whereas the<br />
display ads had a conversion<br />
rate of just 0.81 percent. But<br />
that's not actually the important<br />
part. The most important<br />
part is how much it costs per<br />
conversion from the display<br />
ads. With such cheap ad clicks<br />
each inquiry from the display<br />
ads only cost $14.66 on average,<br />
which was very nearly the<br />
same cost per conversion as<br />
the best performing keyword<br />
that had a 23 percent conversion<br />
rate.<br />
What’s more, for this client,<br />
nearly 30 percent of all<br />
their leads come from the display<br />
ad campaigns. So the data<br />
proved me wrong. People may<br />
not click on display ads very<br />
often, but display ads can still<br />
produce exceptionally good<br />
results, bringing in real leads<br />
at a low cost.
12 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
Five conditions to include in your<br />
Sale and Purchase Agreement<br />
In the scheme of things, buying and selling<br />
property is relatively easy in New Zealand.<br />
Offers are made, negotiated and accepted.<br />
Done deal!<br />
Well…almost, there<br />
are a few key things<br />
to bear in mind when entering<br />
into a sale and purchase agreement<br />
for property.<br />
Elsewhere in the world,<br />
property chains can be found<br />
where the sale of one house is<br />
dependent on the sale and purchase<br />
of another up the line.<br />
All it takes is for one deal<br />
to fall through and yours is in<br />
jeopardy.<br />
I estimate that 95 percent<br />
of all Sale and Purchase<br />
Agreements I receive have<br />
been signed before myself<br />
or another lawyer having the<br />
opportunity to review them.<br />
This means people are<br />
signing a legal document, that<br />
has significant legal clauses<br />
and obligations for all parties<br />
involved, before it has been<br />
reviewed by a legal professional.<br />
Top 5 special conditions<br />
to include in your Sale and<br />
Purchase Agreement<br />
If you’re in the market to buy<br />
or sell a property – or both<br />
– there are some important<br />
things to note about your sale<br />
and purchase agreement.<br />
I’ve outlined them here.<br />
But please take heed and,<br />
before signing on any dotted<br />
line, seek the advice and<br />
review of a property lawyer.<br />
Solicitor approval clause:<br />
Within these agreements, there<br />
is often a Solicitor Approval<br />
clause, but a word of warning<br />
about this. A solicitor’s<br />
approval clause cannot be<br />
relied on to cancel an agreement<br />
without proper (legal)<br />
justification and, of course, is<br />
highly dependent on how well<br />
it is worded. A poorly drafted<br />
solicitor approval clause may<br />
leave little options to cancel<br />
the agreement should my client(s)<br />
wish to do so.<br />
Conditional Sale and Purchase<br />
Agreements: Before<br />
signing on the dotted line, you<br />
must ensure your Sale and<br />
ASK A LAWYER<br />
> BY KARIN THOMAS<br />
Karin Thomas, runs her own practice, Karin Thomas Lawyer.<br />
Contact Karin at karin@karinthomas.co.nz or 07 974 4808,<br />
or visit www.karinthomas.co.nz<br />
Purchase Agreement accurately<br />
reflects both the vendor<br />
and the purchaser’s intentions<br />
relating to the sale and/or purchase<br />
of property. This means<br />
all intentions have been adequately<br />
captured in the drafting<br />
of conditions being relied<br />
upon in the Agreement for sale<br />
and purchase of Real Estate.<br />
What is crucial is the particular<br />
wording of the particular<br />
clause. It must be interpreted in<br />
the context of the relevant sale<br />
and purchase agreement. And<br />
as we all know, not all wording<br />
is equal.<br />
Finance: Another trap for<br />
young players is agreements<br />
that are dependent on the purchaser<br />
obtaining finance. This<br />
obligation is not to be taken<br />
lightly. Approaching one<br />
lending institution and being<br />
rejected is not considered to<br />
be taking the reasonable necessary<br />
steps to obtain finance.<br />
Building report: It is also very<br />
usual for Sale and Purchase<br />
Agreements to be conditional<br />
upon the purchaser obtaining a<br />
suitable building report. This<br />
should be done by a registered<br />
builder. A brief inspection by<br />
a builder mate with or without<br />
any written report will not be<br />
sufficient to cancel the agreement<br />
should the purchaser not<br />
like what their building mate<br />
has conveyed to them.<br />
Due diligence clauses: Due<br />
diligence clauses are a minefield<br />
for vendors. They tend<br />
to give an unfettered right to<br />
potential purchasers to cancel<br />
or avoid a sale and purchase<br />
agreement. This is usually<br />
because the clause is written<br />
in favour of the purchaser.<br />
Phrases in a due diligence<br />
clause, such as “entirely to its<br />
satisfaction” usually refers to<br />
the purchaser’s satisfaction.<br />
These can be very hard to rebut<br />
should the purchaser subsequently<br />
chose to cancel the<br />
agreement.<br />
Sandra Braithwaite<br />
Partner<br />
Harkness Henry is pleased to announce that Sandra Braithwaite<br />
has been appointed as a partner of the firm.<br />
Sandra has expertise in commercial contracts, business<br />
transactions and structures, business financing, residential<br />
property, commercial property, trusts, wills and estate planning.<br />
Sandra holds a first class honours degree in law. She previously<br />
practiced as a chartered accountant for eighteen years,<br />
specialising in tax consultancy, before joining Harkness Henry in<br />
2004.<br />
She is a trustee and Treasurer of True Colours Children’s Health<br />
Trust, a trustee of the Clarence Street Theatre Trust and is the<br />
honorary solicitor for the Hamilton Operatic Society.<br />
New record for<br />
Cambridge pedestrian<br />
numbers<br />
Cambridge came alive on<br />
Autumn Festival Carnival<br />
Sunday, cracking<br />
the record for foot traffic in the<br />
main street.<br />
Held on <strong>April</strong> 15, the Festival<br />
saw almost 5000 people<br />
traversing town – wandering<br />
in to see the street entertainers,<br />
music and dance of local performers<br />
and to visit the open<br />
shops.<br />
Autumn Festival Trustee<br />
Alana MacKay said they were<br />
delighted with the turnout.<br />
“We are thrilled that so<br />
many people from Cambridge,<br />
and further afield, came to<br />
enjoy the Carnival Day in our<br />
beautiful and talented town,”<br />
she said.<br />
Autumn Festival Trustee<br />
David McCathie said the carnival<br />
now has support from<br />
beyond the region.<br />
“This year we welcomed<br />
more from outside Cambridge,<br />
predominantly from Hamilton,<br />
Auckland, Tauranga<br />
and Rotorua. The Cambridge<br />
Autumn Festival was promoted<br />
in the NZ Herald as an<br />
event to attend and with large<br />
coverage from our local papers<br />
we are confident this assisted<br />
such an influx.”<br />
With the pedestrian count<br />
being recorded by a digital<br />
counter in central Victoria<br />
Street, the previous record<br />
was held by Friday, December<br />
22, 2017 – a big day of bustle<br />
before Christmas, and also a<br />
Love Cambridge day of promotion.<br />
Cambridge Chamber of<br />
Commerce CEO and Love<br />
Cambridge director Tania<br />
Witheford said after a relatively<br />
steady six months in the<br />
later part of 2017, <strong>2018</strong> has<br />
started strong.<br />
“So far this year we have<br />
seen a steady rise in the number<br />
of people walking the main<br />
street,” she said. “And this<br />
is without the big influx of<br />
Maadi, as it is not our year of<br />
hosting.<br />
“It has us wondering what<br />
will topple this new record.<br />
The Cycling Festival? Mother’s<br />
Day? Both are set to be<br />
big.”<br />
And anticipation is already<br />
building for beyond, with a<br />
massive January and eventful<br />
2019 on the calendar.<br />
Love Cambridge is a group<br />
of likeminded retail businesses<br />
who are members of the Cambridge<br />
Chamber of Commerce,<br />
committed to the active promotion<br />
of Cambridge’s unique<br />
shopping experience.
Exciting times for new<br />
growth boss at HCC<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
13<br />
To say Hamilton City Council’s new general<br />
manager city growth has taken up the<br />
job at an interesting time would be an<br />
understatement.<br />
By RICHARD WALKER<br />
The city centre, which<br />
has been achingly slow<br />
to fill with life, is set to<br />
gain more than 1100 workers<br />
from commercial developments<br />
already complete or on<br />
the books, while 300 more residents<br />
are predicted to be living<br />
in the CBD over the next<br />
five years.<br />
Longer term, Hamilton’s<br />
population is picked to grow<br />
by 1.4 percent annually, with<br />
one forecast putting its population<br />
at 225,000 by the year<br />
2043.<br />
Traffic flows in Hamilton<br />
climbed 3.6 percent in 2016,<br />
while commercial consents in<br />
2017 were through the roof at<br />
$144m, significantly higher<br />
than any other recent year.<br />
You get the idea?<br />
Then there’s the politics.<br />
The expensive Peacocke<br />
development is firmly at the<br />
heart of the debate over housing<br />
pressure, thanks to potential<br />
upfront funding of $300<br />
million from central government<br />
in a mix of subsidies and<br />
interest-free loan.<br />
The 10 year plan is out for<br />
consultation, including Garden<br />
Place yet again being eyed for<br />
an upgrade at a potential cost<br />
to council of $3 million, and a<br />
proposed rates rise of 9.5 percent<br />
for each of the next two<br />
years.<br />
It’s hardly a storm, but it<br />
certainly makes for an intriguing<br />
weather formation.<br />
Welcome to the job, Jen<br />
Baird.<br />
Of course, challenges posed<br />
by growth are more attractive<br />
than the opposite. So you<br />
could equally argue these are<br />
exciting times. That appears<br />
to be Jen’s view, based on her<br />
levels of positivity.<br />
It can’t hurt that she is back<br />
in her home town after a couple<br />
of decades away, nor that<br />
she left Auckland’s clogged<br />
streets to do so.<br />
“It’s fantastic coming back<br />
to Hamilton. I love this place.<br />
Hamilton’s got a hell of a lot<br />
going for it, It's got great jobs<br />
and educational opportunities,<br />
it's got fantastic amenities,<br />
there are trees everywhere,<br />
it's got the river which is<br />
amazing, it has great bars and<br />
restaurants, really great retail<br />
now. It's affordable, relatively<br />
speaking.”<br />
And: “there’s no congestion”.<br />
As she takes up the reins,<br />
where does she see the pressure<br />
points?<br />
“I think it is the scale of the<br />
need for more houses in Hamilton,<br />
the fact that so many<br />
people are choosing to move<br />
here, and how we make sure<br />
that we are delivering what<br />
we need to, in an integrated,<br />
cost-effective way.”<br />
With about half the development<br />
in Hamilton being<br />
infill, she says the growth and<br />
infrastructure teams are working<br />
closely together including<br />
cross-functional teams to help<br />
deal with future development.<br />
She says central government’s<br />
imperatives around<br />
housing affordability and special<br />
housing areas have taken<br />
up a lot of her early time in the<br />
role and describes Peacocke as<br />
an “enormous project” for the<br />
city if the councillors choose to<br />
go ahead.<br />
Jen has actually been back<br />
since July last year, when she<br />
started as the council communications<br />
and marketing<br />
manager. Now she has a second<br />
floor corner office with<br />
glimpses of the city she grew<br />
up in and returned to after<br />
gaining a management degree<br />
at <strong>Waikato</strong> University and then<br />
building her career in the UK<br />
and Auckland, most recently as<br />
chief marketing officer for real<br />
estate heavyweight Barfoot &<br />
Thompson.<br />
From here she manages a<br />
staff of 180, who look after<br />
Hamilton City Council’s new general<br />
manager city growth, Jen Baird.<br />
everything from dog registration<br />
to residents wanting to<br />
subdivide or put in a swimming<br />
pool, from city safety to<br />
city planning.<br />
That suggests her new role<br />
will have variety in spades and<br />
Jen couldn’t be more enthusiastic<br />
about it.<br />
As she says, her team<br />
touches an enormous number<br />
of residents across the city,<br />
along with developers, iwi and<br />
elected members.<br />
So, not yet two weeks into<br />
the job at the time of the interview,<br />
her meetings calendar is<br />
chokka and she’s doing a lot of<br />
listening.<br />
“I want to make sure that I<br />
am really tapped in to what the<br />
people of the town need from<br />
my team,” she says.<br />
“There are many diverse<br />
opinions out there about where<br />
Hamilton should be going and<br />
what we should be doing and<br />
how we should be changing<br />
and developing and growing as<br />
a city, and I want to hear all of<br />
those.<br />
“My role really is about<br />
strategy and leadership, and<br />
making sure that we're all<br />
joined up, that we've got all the<br />
right people involved to enable<br />
us to serve our councillors and<br />
our city as best we can.”<br />
On that front, she pays<br />
tribute to her “really high performing”<br />
city growth team as<br />
well as to her predecessors for<br />
the way in which they worked<br />
to enable residents and stakeholders.<br />
It’s about sitting down<br />
with people and looking for<br />
solutions. “It's not just slapping<br />
down the rules and saying,<br />
these are the rules, figure<br />
out a way.”<br />
The customer focus she<br />
brings from her commercial<br />
background will help, as will<br />
her understanding of the property<br />
market.<br />
Long-term, she sees a lot<br />
of people like her arriving in<br />
Hamilton from all over, bringing<br />
more life, spending money<br />
in the stores, and creating<br />
demand for more events.<br />
In that sense, growth is<br />
good, though the flipside is the<br />
pressure it puts on infrastructure.<br />
“So there's a real balancing<br />
act to be made. These people<br />
are coming, and how do we<br />
make sure that we can provide<br />
them with the things they need,<br />
like houses, but maintain the<br />
character and specialness of<br />
this place as well,” she says.<br />
“I think it’s a really exciting<br />
time for the city, it’s come a<br />
long way. If we look 20 or 30<br />
years into the future it will be<br />
vastly different again.”<br />
CKL celebrates 30 years in the <strong>Waikato</strong><br />
and adds top talent to the local team<br />
CKL has proudly served the people of Hamilton and the<br />
<strong>Waikato</strong> since 1988. Initially established as a surveying and land<br />
development business, CKL has continued to grow and diversify<br />
to support the region’s population growth and urban expansion.<br />
Bob Peacocke<br />
Project Director<br />
Now a fully integrated land<br />
development consultancy, with<br />
offices in Hamilton, Te Awamutu,<br />
and Auckland, CKL is intricately involved<br />
in shaping New Zealand’s development.<br />
CKL is considered one of New Zealand’s<br />
most innovative and forward thinking<br />
planning, surveying and engineering<br />
companies.<br />
CKL is at the forefront of the land<br />
development industry, incorporating<br />
sustainable design and environmental<br />
engineering strategies into development<br />
projects.<br />
The 100+ team of planners, surveyors,<br />
and engineers provide expert advice, design<br />
counsel, and innovative engineering and<br />
stormwater solutions to help build new<br />
communities and environments where<br />
people love to live.<br />
This approach delivers outstanding<br />
results for developers and creates<br />
sustainable communities for the future.<br />
As part of a strategic growth strategy<br />
to support current and future land<br />
development projects across the <strong>Waikato</strong>,<br />
CKL has welcomed three senior engineers<br />
to the Hamilton team - Bob Peacocke, Andy<br />
Johnson, and Martin Gould.<br />
Bob, Andy, and Martin bring a wealth<br />
of professional engineering experience<br />
and project management expertise to<br />
CKL. Combining local and international<br />
experience across numerous engineering<br />
disciplines, they are able to assess a project<br />
from all perspectives to deliver a solution<br />
that exceeds expectations. They also share a<br />
passion for innovation and a commitment<br />
to quality client relationships.<br />
Bob, Andy and Martin are dedicated to<br />
continued professional development and<br />
will play a strong role in mentoring other<br />
surveyors and engineers as CKL continues<br />
to expand to meet local demand for<br />
specialist engineers.<br />
The appointment of these three wellrespected<br />
senior leaders, and the continued<br />
growth of the CKL Hamilton team, reflects<br />
CKL’s investment in their people and in the<br />
<strong>Waikato</strong> region.<br />
CKL is well positioned to provide expert<br />
advice on <strong>Waikato</strong> land development<br />
projects well into the future.<br />
Andy Johnson<br />
Senior Engineer<br />
Martin Gould<br />
Project Manager<br />
hamilton@ckl.co.nz<br />
Tel 07 849 9921<br />
teawamutu@ckl.co.nz<br />
Tel 07 871 6144<br />
auckland@ckl.co.nz<br />
Tel 09 524 7029<br />
J8621P
14 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
Proudly Sponsored By<br />
Hamilton Operatic Society<br />
hosted a <strong>Waikato</strong> Chamber<br />
of Commerce BA5 with a<br />
difference in <strong>April</strong>. Guests were<br />
treated to a sneak preview<br />
of the society’s upcoming<br />
productions of Sister Act and<br />
My Fair Lady.<br />
We used Montana for<br />
a birthday party in<br />
our home last year.<br />
We had 80 guests<br />
celebrating the event<br />
and nearly everyone<br />
commented on how<br />
good the food was<br />
– it was exactly what<br />
we had wanted.<br />
Satisfied Tamahere<br />
residents.<br />
1<br />
3<br />
2<br />
4<br />
1. Katie Houchen; Hannah<br />
Mooney, The Meteor.<br />
2. Heather Moore and Lorraine<br />
Hooper, Volunteering<br />
<strong>Waikato</strong>.<br />
3. Cherie Meecham, Dan<br />
Silverton, Hamilton City<br />
Council.<br />
4. K-M Adams and Ray Powell.<br />
5. Andy Pryde; Graeme Nelson,<br />
Elite <strong>Business</strong> Systems.<br />
6. Angela O’Leary, Hamilton<br />
City Council; Fiona Bradley,<br />
Hamilton Operatic Society.<br />
5 6<br />
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<strong>Waikato</strong>, Montana Catering has created and<br />
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especially, those you welcome into your home.<br />
Montana Catering, Claudelands<br />
Service Entry, Gate 6, Brooklyn Road, Hamilton<br />
07 839 3459 | info@montanacatering.co.nz | montanacatering.co.nz
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
15<br />
Changing an employee’s terms and conditions<br />
<strong>Business</strong>es are organic, and just like<br />
animals, need to readily adapt to changes<br />
in their environment or face extinction.<br />
One need only look at<br />
the way online shopping<br />
has changed the<br />
face of retail, to recognise<br />
that no matter how tried and<br />
true your business model may<br />
be, it is unlikely to continue<br />
unchanged, for long. In the<br />
age we live in, technological<br />
disruptors can just about be<br />
added to death and taxes, as<br />
one of life’s certainties.<br />
Uber, has been a major disruptor<br />
to the taxi industry, and<br />
launched in Hamilton earlier<br />
this year. Their pick-up times<br />
are quicker and more reliable<br />
and the charges cheaper<br />
(although we have been<br />
charged a “wait time” when<br />
there wasn’t one on three out<br />
of three bookings, so check<br />
your online invoice). It will be<br />
difficult to see how taxis plan<br />
to out-perform Uber.<br />
The pressure on the taxi<br />
industry was at the heart of<br />
an Employment Relations<br />
Authority (‘Authority’) determination,<br />
Anderson v Blue<br />
Star Taxis (Christchurch)<br />
Society, that came out earlier<br />
this month.<br />
Linda Anderson worked as<br />
a call centre operator for Blue<br />
Star Taxis, Monday to Friday,<br />
7am to 3pm. On March 8,<br />
2017 she was called to a meeting,<br />
and once in there, was<br />
informed that due to competitive<br />
pressure the company was<br />
facing, they now needed her to<br />
work the 3pm to 11pm shift,<br />
and that this change would<br />
take effect on March 27, 2017.<br />
This was not a small ask,<br />
involving as it did, a significant<br />
change in lifestyle. Blue<br />
Star also referred to the recent<br />
death of her father, saying she<br />
no longer had care issues, and<br />
could do the evening shift.<br />
Ms Anderson’s individual<br />
employment agreement<br />
(IEA), expressly stated her<br />
hours were 7am to 3pm, and<br />
given she had not been forewarned<br />
about the purpose of<br />
the meeting in advance, she<br />
was confused as to what her<br />
legal rights were and whether<br />
she could simply refuse to<br />
change.<br />
Blue Star was adamant<br />
that she agreed to the changes<br />
during the March 8, 2017<br />
meeting, and Ms Anderson<br />
was equally adamant that she<br />
had not.<br />
Several days after this<br />
meeting, Ms Anderson<br />
attended work and correctly<br />
EMPLOYMENT LAW<br />
> BY ERIN BURKE<br />
Employment lawyer and director at Practica Legal<br />
Email: erin@practicalegal.co.nz phone: 027 459 3375<br />
insisted that Blue Star had no<br />
right to unilaterally change the<br />
hours set out in her IEA without<br />
her consent.<br />
Blue Star stated that she<br />
had consented, they would<br />
not allow her to withdraw her<br />
consent and that the changes<br />
would go ahead.<br />
On March 31, 2017, at the<br />
end of her shift, Ms Anderson<br />
was informed that the roster<br />
changes would commence<br />
from <strong>April</strong> 3, 2017. Ms Anderson<br />
became very distressed,<br />
and was signed off medically<br />
unfit for work for two weeks.<br />
When Ms Anderson<br />
returned to her first day at<br />
work, she found that the roster<br />
now had her on the 3pm to<br />
11pm shift, which she flatly<br />
refused to do. She stopped<br />
going to work and raised a personal<br />
grievance for unjustified<br />
disadvantage, and pursued<br />
reinstatement to her previous<br />
hours, along with a claim for<br />
compensation and lost remuneration<br />
for the period she had<br />
remained away from work.<br />
The Authority held that<br />
Blue Star’s process was significantly<br />
flawed, appearing<br />
as it did, to just inform Ms<br />
Anderson what would be happening,<br />
rather than getting her<br />
agreement to the changes. The<br />
Authority ordered she be reinstated<br />
to her original hours,<br />
that she receive $15,000 compensation<br />
for hurt and humiliation,<br />
but declined her claims<br />
for lost remuneration.<br />
The latter was on the basis<br />
that Ms Anderson could have<br />
worked the evening shift,<br />
albeit under protest, while<br />
pursuing her grievances, and<br />
had therefore failed to mitigate<br />
her losses.<br />
The Authority must always<br />
consider whether an employee<br />
has attempted to mitigate their<br />
loss (by, for example, showing<br />
rejected applications for other<br />
employment) when deciding<br />
on lost remuneration as a remedy.<br />
So how does a business go<br />
about changing an employee’s<br />
terms and conditions,<br />
when the business is under<br />
pressure and changes need to<br />
be made? Firstly, employers<br />
need to understand the difference<br />
between consultation and<br />
agreement.<br />
Consultation is used to<br />
make changes outside an individual<br />
employee’s IEA, such<br />
as when the business decides<br />
to restructure or when introducing<br />
a new policy, such as<br />
random drug testing or personal<br />
internet use.<br />
The process involves proposing<br />
a course of action<br />
and obtaining feedback from<br />
employees, before deciding<br />
how to proceed. The feedback<br />
must be considered with<br />
an open mind and employers<br />
need to be prepared to modify<br />
a proposal, based on the<br />
feedback, before deciding<br />
how to proceed. Provided the<br />
consultation process has been<br />
genuine, an employer can still<br />
continue with the proposed<br />
plan of action, with or without<br />
an employee’s agreement.<br />
Consultation does not imply<br />
agreement.<br />
Making changes to the<br />
individual terms and conditions<br />
in an employee’s IEA,<br />
however, is an entirely different<br />
matter. The terms and<br />
conditions that the parties<br />
sign up to in an IEA, are set<br />
out in writing and can only be<br />
changed by mutual agreement,<br />
usually evidenced in writing.<br />
It is a rare IEA that does not<br />
expressly state this. Whether<br />
an employer is able to change<br />
the terms in an IEA, largely<br />
comes down to whether they<br />
can secure an employee’s<br />
agreement, and if they can’t,<br />
then their options are limited.<br />
Blue Star would have been<br />
on safer ground to propose a<br />
restructure, disestablishing<br />
one of the day shifts and creating<br />
an additional night shift.<br />
If, after consultation, the<br />
position had been disestablished<br />
and Ms Anderson had<br />
fairly been chosen as the person<br />
being made redundant,<br />
they could then have offered<br />
her redeployment to the newly<br />
created evening position,<br />
which she would have been<br />
free to accept or decline.<br />
Even better, there would<br />
have been built-in flexibility<br />
in the IEA, particularly<br />
around clauses such as hours,<br />
location and duties, that could<br />
be changed in future, following<br />
consultation with the<br />
employee.
16 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
DESIGN<br />
BUILD LEASE<br />
The developer has brought these opportunities to<br />
the market with affordability in mind<br />
HAMILTON CITY<br />
HCC PARK & RIDE<br />
SOLD<br />
DESIGN BUILD<br />
DEVELOPMENT OPPORTUNITY<br />
TOOL SHED<br />
SOLD<br />
FOSTERS<br />
HYDES<br />
DESIGN<br />
BUILD<br />
VIRIDIAN<br />
<strong>Waikato</strong> Expressway<br />
DESIGN<br />
BUILD<br />
O’BRIEN PLUMBING<br />
SOLD<br />
BIDFOOD<br />
SOLD<br />
JUMP FLEX<br />
LELY<br />
EBBETT WAIKATO<br />
Te Rapa Gateway<br />
Te Rapa Gateway’s success is proving a sought after<br />
address, by both national and international occupiers.<br />
Stage 1 and 2 land development is completed and<br />
sold out. With over 70% of land committed, occupiers<br />
of 1,500sqm and larger are invited to enquire.<br />
Opportunity<br />
Prime land is now available for Design & Build lease<br />
options tailored to meet your expanding requirements.<br />
Advantages of this location<br />
Industrial<br />
growth<br />
area<br />
State<br />
Highway<br />
1<br />
Inland<br />
Port<br />
The Base<br />
Retail<br />
Hamilton<br />
CBD 8km<br />
Two<br />
Sea Ports<br />
Work<br />
Force<br />
Interchange close by<br />
north/south<br />
5km<br />
2km<br />
Theo de Leeuw 027 490 3248<br />
Sean Stephens 027 478 1669<br />
Aaron Donaldson 027 755 7522<br />
naiharcourts.co.nz | P 07 850 5252 | Cnr Victoria & London Streets, Hamilton<br />
Monarch Commercial Limited MREINZ<br />
Licensed Agent REAA 2008
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
Industrial Warehouses<br />
520 & 560 Arthur Porter Drive<br />
FOR<br />
LEASE<br />
17<br />
• 9 metre stud industrial<br />
warehouse plus ancillary offices<br />
and secure yard<br />
• Generaous on-site car parks<br />
• Landlord offers attractive incentives to<br />
qualified occupiers<br />
• Advantageous site layout for B-train<br />
movements<br />
No. 520 No. 560<br />
Warehouse: 1,051sqm 1,094sqm<br />
Office: 258sqm 261sqm<br />
Canopy: 149sqm 149sqm<br />
Total: 1,458sqm 1,504sqm<br />
690, 700 & 740 Arthur Porter Drive<br />
No. 690 No. 700 No. 740<br />
Warehouse: 408sqm 409sqm 408sqm<br />
Office/Facilities: 87sqm 87sqm 87sqm<br />
Canopy: 38sqm 38sqm 38sqm<br />
Total Area: 533sqm 534sqm 533sqm<br />
• New industrial complex<br />
• Floor areas 530sqm approximately<br />
• On-site car parking, truck manoeuvring area<br />
• Strategically located close to <strong>Waikato</strong><br />
Expressway<br />
YOUR NEXT STEP...<br />
is to contact Theo, Sean<br />
or Aaron at NAI Harcourts<br />
AVAILABILITY: READY NOW!<br />
Theo de Leeuw 027 490 3248<br />
Sean Stephens 027 478 1669<br />
Aaron Donaldson 027 755 7522<br />
naiharcourts.co.nz | P 07 850 5252 | Cnr Victoria & London Streets, Hamilton<br />
Monarch Commercial Limited MREINZ<br />
Licensed Agent REAA 2008
18 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
EBBETT TOYOTA<br />
Foster Construction<br />
‘professionalism’<br />
acknowledged<br />
Foster Construction played a starring role<br />
in the creation of Ebbett Toyota’s new<br />
showroom in Te Rapa.<br />
<strong>Waikato</strong> Toyota chief<br />
executive James<br />
Harvey acknowledges<br />
Foster Construction’s<br />
professionalism in bringing the<br />
project in ahead of the deadline.<br />
Foster’s staff worked around<br />
difficult weather at times to<br />
ensure the project never fell<br />
behind schedule and James say<br />
the communication was always<br />
superb.<br />
He says the terrific response<br />
from customers to the new store<br />
is partly down to Foster’s who<br />
not only completed the new<br />
store ahead of schedule but also<br />
had sealed the site and placed<br />
signage up weeks before opening.<br />
“From the outside the site<br />
looked like we were mostly<br />
open,” says James.<br />
Weeks before the new<br />
Ebbett Toyota store opened in<br />
Te Rapa, Hamilton, builders<br />
noted that visitors were already<br />
pulling into the massive site to<br />
see if the latest Toyota or Lexus<br />
was available. Construction at<br />
the Kahu Crescent property was<br />
obviously still underway but the<br />
visibility of the Ebbett Toyota<br />
branding was already generating<br />
excitement.<br />
“There are a lot of people<br />
who come out this way anyway<br />
and they all would have seen<br />
the Ebbett Toyota signs.”<br />
“I often look at Foster’s tag<br />
line ‘We begin with the end<br />
in mind’ and for me that rings<br />
so true. I can’t speak highly<br />
enough of them. The whole<br />
time they never wavered about<br />
when it was going to be delivered.<br />
And they delivered it<br />
early.”<br />
Starts from $35,990 Toyota Driveaway Price<br />
(on road costs and GST included)*<br />
*Prices and specifications are subject to change without notice. Camry Hybrid ZR model shown.<br />
Hamilton – Morrinsville – Te Awamutu<br />
www.ebbett.toyota.co.nz | 0800 828 696<br />
J2222P
EBBETT TOYOTA<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong> 19<br />
The team at Flow Consulting is proud to<br />
be associated with Foster Construction<br />
with the Toyota New Build.<br />
Flow consulting Ltd provides Plumbing Design and Compliance service<br />
to both the construction and facilities maintenance sector. We aim<br />
to ensure a seamless “flow” for our clients projects from our initial<br />
consulting through the design and solution process.<br />
www.flowconsulting.co.nz<br />
J8107P<br />
0800 FLOW CON | 0800 3569 266<br />
“Congratulations<br />
to the team at<br />
Ebbett Toyota<br />
and Lexus of<br />
Hamilton on<br />
the successful<br />
completion<br />
of their new<br />
development.”<br />
- BRIAN RASTRICK, DIRECTOR<br />
CHOW:HILL ARCHITECTS<br />
phone: +64 7 834 0348<br />
email: hmlstudio@chowhill.co.nz<br />
website: chowhill.co.nz
20 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
EBBETT TOYOTA<br />
The Team at Hartley Tiling are proud to be<br />
associated with Ebbett Toyota on their recent build.<br />
Contact<br />
HARTLEY TILING LTD<br />
www.tiles4u2.co.nz<br />
abby@hartleytiling.co.nz<br />
Richard@hartleytiling.co.nz<br />
www.lashlandscaping.co.nz<br />
LASH LANDSCAPING<br />
Ltd<br />
J3867P<br />
Introducing<br />
the Prius ZR<br />
Prius’ sleek exterior has been designed to<br />
evoke an athletic shape that is inspired by<br />
a runner in the starting blocks, the sporty<br />
design conveys a feeling of forward motion.<br />
J6672P<br />
Lash Landscaping and team are proud to<br />
be associated with the Toyota new build<br />
design install residential commercial<br />
021 727 142<br />
info@lashlandscaping.co.nz<br />
Cutting Edge Dash<br />
The stylish wrap-around dashboard,<br />
centrally housed instrumentation,<br />
colour Head-Up<br />
Display information system<br />
and supportive seats all serve<br />
to improve visibility, ease-ofuse<br />
and driver and passenger<br />
comfort.<br />
The Prius features multiple<br />
driving modes to suit the driving<br />
environment. Power mode<br />
increases accelerator responsiveness,<br />
ECO mode helps to<br />
maximise fuel economy, while<br />
EV mode gives you clean<br />
emissions-free motoring utilising<br />
electric power only.<br />
Technological Prowess<br />
The 7” touchscreen at the<br />
centre of the Prius’ console is<br />
your information and entertainment<br />
hub and also displays<br />
the reversing camera.<br />
This system includes dynamic<br />
guidelines to help you reverse<br />
the Prius perfectly.<br />
Driving in traffic is made<br />
easier in Prius with Blind<br />
Spot Monitor that alerts when<br />
vehicles are approaching from<br />
the rear. Rear Cross Traffic<br />
Alert (RCTA) uses radar when<br />
reversing to detect cross-traffic<br />
that may intersect with<br />
your vehicle’s path. When<br />
an approaching object (either<br />
a vehicle or pedestrian) is<br />
detected, RCTA sounds a<br />
Proud to be Planning<br />
Consultants for Toyota Lexus.<br />
Another successful project<br />
– congratulations.<br />
Congratulations to Ebbett Toyota.<br />
Lyndon and his team are proud to be associated<br />
with Ebbett Toyota’s new build.<br />
RESOURCE CONSENTS PLANNING SUBDIVISION<br />
The Mezzanine at Riverbank Lane, 286 Victoria Street, Hamilton<br />
P 07 282 1042 • M 022 444 4082 • www.feathersplanning.co.nz<br />
lou@louisefeathers.co.nz<br />
172 Ellis St, Hamilton<br />
P 07 847 9428 M 027 495 0284<br />
E lyndon.jones@xtra.co.nz<br />
www.lyndonjoneselectrical.co.nz<br />
Qualified, reputable and local – Happy clients and proven success<br />
resource consent specialists<br />
A1282T<br />
J9085P
EBBETT TOYOTA<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong> 21<br />
and start the vehicle using the<br />
front doors or rear hatch<br />
Under the Bonnet<br />
With over 20 years in<br />
advanced hybrid technology<br />
development around<br />
the world, Toyota’s Hybrid<br />
Synergy Drive continuous to<br />
deliver fuel efficiency without<br />
compromising performance.<br />
Seamlessly combining petrol<br />
and electric power, Prius<br />
Hybrid technology delivers<br />
fuel economy and a smooth<br />
and pleasurable driving experience.<br />
By ensuring high-level<br />
fuel efficiency, Prius helps<br />
minimise the output of CO2<br />
and other harmful emissions.<br />
It’s rated at 3.4L/100km* for<br />
combined fuel consumption<br />
and 80kg/km for combined<br />
CO2.<br />
*Fuel Consumption figures<br />
are tested under controlled<br />
conditions and are<br />
provided for comparison purposes,<br />
actual results will vary<br />
according to vehicle usage<br />
and operating conditions.<br />
J9272P<br />
We are proud to be associated the successful<br />
design, build and launch of Ebbett Toyota.<br />
The civil and structural design team at Gray Consulting<br />
Engineers Ltd congratulate you on the completion of this<br />
project<br />
P 07 839 5225 | F 07 839 5249<br />
W www.gcel.co.nz<br />
52 Church Road, Te Rapa,<br />
Hamilton<br />
Safety at Every Turn<br />
warning and flashes the outer<br />
rear view mirror indicator<br />
lights.<br />
Modern Interior Looks<br />
Prius has been designed with<br />
ultimate driver and passenger<br />
comforts in mind. From steering<br />
wheel switches, to audio<br />
screens, front leather heated<br />
seats, Prius Hatch ZR has you<br />
covered.<br />
Making sure the driver can<br />
access all aspects of the vehicle’s<br />
comfort, convenience<br />
and trip information while<br />
maintaining concentration on<br />
the road ahead is a complex<br />
task, but the Prius can handle<br />
it. Furthermore Prius features<br />
a Smart Key System, meaning<br />
you can keep the key conveniently<br />
in your pocket or bag<br />
as you approach, unlock, enter<br />
The 5-star ANCAP rated Prius<br />
gives you peace of mind while<br />
you’re out and about getting<br />
on with your day.<br />
There is a full complement<br />
of seven airbags on-board<br />
every Prius to protect in multiple<br />
directions. Child seats can<br />
be secured in the rear seat with<br />
2 ISOFIX mounting points<br />
and 3 tether anchors.<br />
Also standard across the<br />
Prius range is the comprehensive<br />
Toyota Safety Sense system.<br />
This suite of advanced<br />
technologies is designed to<br />
help support the driver’s<br />
awareness and decision-making<br />
while out on the road.<br />
J2832P<br />
Proud to support Ebbett Toyota with the opening of their new site.<br />
Congratulations from the team at The Roofing Specialists!<br />
From residential re-roofs and new builds to large scale commercial<br />
roofing projects we have the solution for you<br />
The Roofing Specialists Ltd<br />
Phone 07 849 4160 • Fax 07 849 7392<br />
roofingspecialists@xtra.co.nz • www.roofingspecialists.co.nz<br />
18A Sunshine Avenue, P.O Box 10117, Te Rapa, Hamilton
22 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
EBBETT TOYOTA<br />
Solutions for every surface<br />
Solutions for every surface<br />
Hilux 4WD Double Cab<br />
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Hilux’s diesel engine holds<br />
the torque, which is why it<br />
thrives when towing trailers,<br />
boats or horse floats. Even<br />
in town the Hilux’s 450Nm<br />
of torque means it’s easier to<br />
accelerate away from traffic<br />
lights and sustain posted road<br />
speeds while carrying heavy<br />
loads in the tray.<br />
Impressive gains to engine<br />
performance<br />
The 2.8-litre four-cylinder diesel<br />
engine has been developed<br />
from the ground up to provide<br />
more power and torque,<br />
unquestionable reliability,<br />
robust operation and a smooth<br />
drive, all while maintaining the<br />
proven carrying and towing<br />
capability. The diesel engine<br />
adds remarkable fuel efficiency<br />
and a host of dynamic<br />
on and off-road technologies<br />
to an already stand out vehicle.<br />
Huge audio with Bluetooth<br />
Every Hilux features a 7”<br />
touchscreen, providing access<br />
to all your audio, including<br />
Bluetooth streamed files from<br />
your smartphone or device.<br />
You can also easily scroll to<br />
the next song using the audio<br />
controls on the steering wheel.<br />
Once in reverse, the large<br />
colour tablet-like screen<br />
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camera display, helping you<br />
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Safety is top priority<br />
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EBBETT TOYOTA<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong> 23<br />
of mind that comes with a<br />
robust suite of safety measures<br />
onboard.<br />
The 5 Star ANCAP safety-rated<br />
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shield airbags and rear curtain<br />
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24 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
Are you using the right bait?<br />
Marketing without an appropriate brand<br />
identity is like fishing with the wrong type<br />
of bait.<br />
You could try to catch a<br />
marlin with an earthworm,<br />
but you’d probably<br />
have more luck with<br />
something a marlin would find<br />
more attractive.<br />
In the same way, you<br />
could try to market to millennials<br />
with a brand identity<br />
that screams 1990s, but you’d<br />
probably have better luck<br />
using a brand identity that<br />
screams millennials.<br />
Last <strong>May</strong> in this column I<br />
touched on the importance of<br />
consistency, quality, and repetition<br />
and how these things,<br />
when combined, can increase<br />
the effectiveness of your mar-<br />
keting. Now I’ll expand on this<br />
as we continue seeing SMBs<br />
spending time and effort on<br />
marketing, without developing<br />
their brand identity.<br />
Consumers are likely to<br />
buy a brand they recognise or<br />
relate to. This recognisability<br />
is called brand identity, branding<br />
or brand. They are often all<br />
treated as the same concept.<br />
But brand is a representation<br />
of what the world thinks the<br />
company is; branding is the<br />
marketing that businesses do<br />
to manipulate the way a brand<br />
is perceived; and brand identity<br />
is what is used to communicate<br />
the message, attitude,<br />
and values that they want their<br />
brand to portray.<br />
Developing your brand<br />
identity is not difficult. It is<br />
a thought exercise requiring<br />
reflection. Ask yourself some<br />
difficult questions and truly<br />
understand your business.<br />
Why are you doing what you<br />
do? What drives you? What<br />
kind of attitude does your<br />
business have? Does it walk<br />
with a strut or glide? Does it<br />
talk posh, or like a street child?<br />
Then, once you have these<br />
answers, you can lay the foundation<br />
for a brand identity<br />
that truly represents you and<br />
targets customers you really<br />
want.<br />
First step, find a great<br />
designer because your design<br />
assets – i.e. logo, business<br />
cards, websites, uniforms,<br />
etc. – represent your brand. A<br />
designer will take information<br />
MARKETING MATTERS<br />
> BY MEHRDAD BEHROOZI<br />
Mehrdad (Merv) Behroozi is general manager of Hamilton graphic<br />
design and web development company E9. Phone: 07 838 1188<br />
Email: merv@e9.nz<br />
you provide and identify the<br />
correct colours, typography,<br />
form and shape for your brand.<br />
By making use of extensive<br />
research on colour psychology<br />
a designer can select<br />
the correct colour pallet for<br />
your brand. Blue for stability,<br />
red for passion, green for<br />
nature, and yellow for happiness<br />
are just some examples<br />
of how colours impact<br />
the way a brand is perceived.<br />
Adding the appropriate font<br />
type strengthens brand perception.<br />
For example, a script<br />
font could be used to send the<br />
message of luxury or femininity,<br />
a serif font to communicate<br />
traditional, or a san-serif<br />
font to communicate modern.<br />
The colour and typography are<br />
combined with shape and form<br />
to further strengthen the brand.<br />
Curves could be used to send a<br />
message of friendliness, while<br />
straight edges would portray<br />
a more formal or trustworthy<br />
image. These are the foundations<br />
of brand identity.<br />
Third bridge in Cambridge ‘not needed yet’<br />
An independent study<br />
says Cambridge will<br />
not need another traffic<br />
bridge across the <strong>Waikato</strong><br />
River for another 20 or so<br />
years.<br />
The Beca study was commissioned<br />
by Waipa District<br />
Council to determine when a<br />
third bridge might be needed.<br />
A report discussed at the<br />
council’s Service Delivery<br />
Committee meeting notes traffic<br />
volumes crossing the river in<br />
Cambridge have grown 17 percent<br />
in the last 10 years. Most<br />
growth has occurred in the last<br />
three.<br />
Based on a regional traffic<br />
model and taking projected<br />
town growth into account, the<br />
Beca report found there was<br />
“no short or medium term need<br />
for an additional bridge in Cambridge”.<br />
A third bridge would<br />
not be needed until around 2048<br />
or so and would likely come<br />
with a “rough order” price tag<br />
of $60-$65 million, the report<br />
said.<br />
Council’s road corridor manager<br />
Bryan Hudson said around<br />
27,000 vehicles a day use either<br />
the high level Victoria St bridge<br />
or the wider Shakespeare St<br />
structure to cross the river.<br />
While Shakespeare St had more<br />
capacity than the Victoria St<br />
bridge, it was used by 26 percent<br />
fewer vehicles in 2016.<br />
The Beca report noted that at<br />
peak hours, Cambridge drivers<br />
might encounter an average 1-2<br />
minute delay in crossing the<br />
river.<br />
“The spare capacity on the<br />
Shakespeare St bridge offers an<br />
opportunity to encourage drivers<br />
to use that route instead,”<br />
Mr Hudson said.<br />
“Minor improvements to the<br />
road network and a change in<br />
driver behaviour could move<br />
that balance and see traffic<br />
spread more evenly. We’d also<br />
like to see a greater emphasis on<br />
walking, cycling and ride-sharing<br />
and that’s something we’ll<br />
be discussing with the community.”<br />
Mr Hudson acknowledged<br />
there was huge interest in a third<br />
bridge for Cambridge but given<br />
traffic volumes, growth projections<br />
and costs the “numbers<br />
just don’t stack up for now”.<br />
“For council to get a substantial<br />
government subsidy to<br />
build the bridge, we’d need to<br />
provide a strong business case<br />
outlining how the project would<br />
support the government’s transport<br />
goals,” he said.<br />
“Right now given measured<br />
wait times, cost, projected<br />
growth and anticipated benefits,<br />
that business case simply<br />
wouldn’t stack up. Without a<br />
subsidy, the total cost of a new<br />
bridge would have to be wholly<br />
funded by Waipa ratepayers.<br />
That would be a huge burden<br />
on the community.”<br />
As part of its report, Beca<br />
did a high-level assessment<br />
A designer uses the foundations<br />
to create design assets<br />
such as the logo, business<br />
cards, product packaging, and<br />
website. To ensure the identity<br />
of the brand is accurately represented<br />
everywhere, a brand<br />
style guide is created which<br />
sets out the rules for future<br />
brand design work.<br />
A well-designed brand<br />
identity combined with consistency<br />
improves recognisability,<br />
which improves trust, and<br />
the bottom line. Happy fishing.<br />
of four potential locations for<br />
a new bridge. They included<br />
extending Vogel Street south<br />
to the river; building a new<br />
bridge west of the town belt;<br />
extending Hanlin Road near the<br />
Avantidrome and constructing a<br />
bridge from the southern end of<br />
Hall Street.<br />
A fifth option was building<br />
a new bridge beside the 110-<br />
year old Victoria Street bridge.<br />
The existing bridge could then<br />
potentially be closed to traffic<br />
and used only by walkers and<br />
cyclists.<br />
Beca has now been commissioned<br />
by the Council to investigate<br />
the resilience of the Victoria<br />
St bridge and estimate its<br />
long-term maintenance costs.<br />
Recognise the achievements of your business.<br />
Gain profile, tell your story and continue<br />
your journey in becoming bigger
Braun Bond & Lomas<br />
The newest law firm in town has familiar<br />
faces and a new name: Braun Bond &<br />
Lomas. Braun Bond & Lomas is a specialist<br />
litigation and dispute resolution law firm<br />
with clients throughout New Zealand and<br />
off-shore, ranging from individuals to large<br />
corporate entities.<br />
Formerly Whitfield Braun;<br />
the new law firm Braun<br />
Bond & Lomas is headed<br />
by directors Toby Braun, Kevin<br />
Bond, and Kieran Lomas.<br />
Despite the youthful visages,<br />
the directors have a combined<br />
35 plus years of experience in<br />
civil litigation at all levels of<br />
the New Zealand Court system<br />
from the District Court through<br />
to the Supreme Court, as well as<br />
in other jurisdictions such as the<br />
Employment Relations Authority<br />
and Employment Court, and<br />
the Family Court.<br />
Braun Bond & Lomas has<br />
an outstanding team of ten<br />
lawyers with extensive local,<br />
national, and overseas experience<br />
and five hardworking<br />
support staff to ensure that they<br />
produce excellent work for all<br />
their clients.<br />
Practicing in all areas of<br />
general civil litigation, the<br />
solicitors at Braun Bond &<br />
Lomas provide advice on a<br />
wide on a range of areas including<br />
contractual issues, company<br />
issues including shareholder<br />
disputes, property disputes,<br />
unit title development matters<br />
where they advise body<br />
corporates, relationship property,<br />
trust and estate matters,<br />
employment issues (acting for<br />
employers and employees),<br />
landlord-tenant disputes, neighbour<br />
issues, disputes with banking<br />
organisations, and insolvency<br />
matters.<br />
Several solicitors have a particular<br />
interest in construction<br />
law which enables Braun Bond<br />
& Lomas to provide timely and<br />
dependable advice to clients<br />
with construction law issues.<br />
Having undertaken numerous<br />
leaky home and building defect<br />
cases for both home owners and<br />
contractors, their solicitors have<br />
an in-depth understanding of<br />
the steps and processes required<br />
to achieve successful outcomes<br />
for their clients.<br />
They respond quickly and<br />
effectively to the high demand<br />
from both public and private<br />
organisations needing to outsource<br />
legal work, including<br />
acting for large national and<br />
international corporates.<br />
Hamilton and the surrounding<br />
greater <strong>Waikato</strong> is rapidly<br />
becoming a critical hub for<br />
commercial activity in New<br />
Zealand and Braun Bond &<br />
Lomas are well-placed to offer<br />
reliable advice with a proven<br />
track record in litigation and<br />
the delivery of the expert, high<br />
quality services expected from<br />
a modern, dynamic, and forward-looking<br />
law firm.<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
<strong>Waikato</strong><br />
Agri<strong>Business</strong> <strong>News</strong><br />
MAY ISSUE OUT FOR<br />
NATIONAL AGRICULTURAL FIELDAYS<br />
BOOK NOW<br />
Call the team on 07 838 1333<br />
25
26 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
How to work with graphic<br />
designers and live to tell the tale<br />
Poor design in marketing and advertising<br />
comes as much from poor briefing and<br />
client decision-making as is it does shoddy<br />
design work.<br />
Graphic designers, as<br />
clever as they may be,<br />
are not psychic. Well,<br />
there might be one somewhere,<br />
but designers can’t read your<br />
mind. You need to give them<br />
some clues.<br />
Picture this. You’re on a<br />
date with your new beau (or<br />
belle) and it’s your birthday. He<br />
asks what you’d like to drink.<br />
“Surprise me,” you say, some-<br />
what cruelly. It’s fine, you’ve<br />
been out a few times, he knows<br />
you’re not a beer drinker, he<br />
can tick that off the list. He’s<br />
seen you drink wine, but that’s<br />
a bit safe for a special occasion.<br />
Better be generous on such a<br />
big day, he stresses. Mojito?<br />
Cosmopolitan?<br />
He plumps for a margarita,<br />
not knowing your embarrassing<br />
history with tequila and<br />
that your ultimate treat is a<br />
shimmering glass of birthday<br />
bubbles. Poor fella. But how<br />
was he to know?<br />
You may think that giving<br />
a designer a relatively free rein<br />
will result in a creative solution<br />
that your target audience will<br />
relish. But leaving too much to<br />
assumption and guess work can<br />
also lead you along the totally<br />
wrong path.<br />
If you’re running your business<br />
and you’re not used to this<br />
kind of process, get help. It can<br />
be one of the most exciting<br />
things you do in your business,<br />
bringing your messages to life<br />
in a way that will win you customers,<br />
followers or supporters.<br />
But, when you’re too close<br />
to the detail, you need some<br />
objectivity.<br />
In agencies, they often<br />
refer to graphic designers as<br />
‘creatives’, for very good reason.<br />
They take a brief, use that<br />
incredible creatively-wired<br />
brain and turn it in to something<br />
magical. My absolute<br />
favourite part of the process is<br />
when designers first share their<br />
ideas with you and you see<br />
how they’ve turned words on a<br />
page - facts, goals, parameters,<br />
themes - into something that<br />
you just know that your audience<br />
will relate to and love.<br />
It can be a totally uplifting<br />
moment. I’ve been known to<br />
skip around a meeting room or<br />
even wipe away a tear.<br />
Another agency term for<br />
design folk is ‘fruits’. Not<br />
just because they’re often the<br />
vibrant and colourful people,<br />
but because they’re frequently<br />
sensitive, tender souls. But<br />
that’s a good thing. It’s what<br />
gives them those amazing<br />
human insights that we mere<br />
mortals can sometimes be lacking.<br />
It’s because they have that<br />
extra inch of understanding and<br />
empathy that they can more<br />
easily transport themselves in<br />
to the hearts and minds of the<br />
person your design needs to<br />
TELLING YOUR STORY<br />
> BY VICKI JONES<br />
Vicki Jones is director of Dugmore Jones, Hamilton-based brand<br />
management consultancy. Email vicki@dugmorejones.co.nz<br />
resonate with.<br />
Let them make the most of<br />
these skills and let them challenge<br />
you. Allow yourself to be<br />
wowed. Equally, make it clear<br />
to them when the brief sits in<br />
a place that, for indisputable<br />
reasons, the solution needs to<br />
be achieved a certain way and<br />
when they have to play it safe.<br />
There’s nothing worse for a<br />
designer than getting fired up<br />
about a project that feels like<br />
a Ferrari, only to be told it is a<br />
Honda Civic. There’s nothing<br />
wrong with a Civic, so long as<br />
that’s what will appeal to your<br />
customers, and your designer<br />
should respect the difference.<br />
If they’ve been working with<br />
you a long time, it’s only natural<br />
that your designers start to<br />
think a little bit like you, or the<br />
decision-makers in your organisation.<br />
Sometimes this is a real<br />
advantage - you don’t have to<br />
go through hoops to explain<br />
everything from scratch every<br />
time. But it can also risk complacency.<br />
If a designer tries to<br />
push exciting new approaches<br />
but they are constantly pushed<br />
back, you’ll get the same old<br />
same old. And that responsibility,<br />
I’m afraid, sits with you.<br />
Keep them enthused.<br />
Sometimes I look at an<br />
advert or marketing piece and<br />
can tell where the client has had<br />
too strong a hand in the process.<br />
“Let’s just add this piece<br />
of extra info here”, or “use this<br />
photo because it reflects an<br />
important project for us even<br />
if it doesn’t really fit the original<br />
brief”. Or, the ultimate sin,<br />
something like “how about a<br />
splash of my favourite green”.<br />
Designers should debate these<br />
decisions but, let’s face it,<br />
when push comes to shove,<br />
you pay the bills. But the client<br />
isn’t always right. Sometimes<br />
you’re too close to it and need<br />
to look at life through their<br />
lens.<br />
So, to sum up, make it<br />
clear what your design needs<br />
to achieve and the parameters<br />
within which it needs to work.<br />
But allow yourself to be challenged.<br />
Creative approaches<br />
that resonate with your clients<br />
will ultimately have you cracking<br />
open the champagne, and<br />
not just on your birthday.<br />
BOOK NOW<br />
for <strong>Waikato</strong>’s newest event<br />
for women in business<br />
WOMEN OF WAIKATO will celebrate inspirational<br />
<strong>Waikato</strong> women whose stories will encourage and<br />
motivate others. Opportunities to connect with other<br />
women in business.<br />
Six fabulous speakers!<br />
• Raglan Coconut Yoghurt co-founder<br />
Latesha Randall<br />
• Rockstar plain language writing trainer<br />
Shelly Davies<br />
• Long-time comedian Jan-Maree Franicevic<br />
• REALiving coach and mentor Tracey Hancock<br />
• Yogi, photographer & leather artisan Kay Buchanan<br />
• Techweek ‘18 <strong>Waikato</strong> coordinator Jannat Maqbool<br />
Tickets are $225 (incl GST).<br />
Discount available for multiple ticket purchases.<br />
Each ticket includes tea, coffee, orange juice, morning tea, lunch,<br />
afternoon tea and an alcoholic/non-alcoholic beverage and nibbles<br />
during the drinks-and-networking session at the end of the day.<br />
Spot prizes galore!<br />
Thursday, <strong>May</strong> 17, <strong>2018</strong> at<br />
Woodlands Estate, Whitikahu<br />
Registration from 8.15am<br />
Seminar from 9am followed by networking<br />
event on site from 4.30-6pm<br />
Please note: there are no ticket sales on the day.<br />
To pre-purchase tickets email Candice at<br />
Dynamic Media candice@dynamicmedia.co.nz<br />
or phone 021 0867 4460<br />
To keep up to date search ‘Dynamic Media’<br />
or ‘Women of <strong>Waikato</strong>’ on Facebook<br />
A3608T
Ring-fencing rental losses<br />
Labour’s pre-election manifesto proposed<br />
a commitment to increase the fairness<br />
of the tax system and improve housing<br />
affordability.<br />
In the six months since<br />
the Labour-led coalition<br />
entered Parliament, we<br />
have started to see changes<br />
filtering through. For example,<br />
the bright-line test which<br />
taxes profit derived on the sale<br />
of residential property has<br />
already been extended from<br />
two to five years, and the Tax<br />
Working Group has begun to<br />
seek views on a wide variety<br />
of tax issues.<br />
Inland Revenue has now<br />
released an Issues Paper proposing<br />
to ring fence rental<br />
losses, which is currently open<br />
for consultation until <strong>May</strong> 11.<br />
Draft legislation is likely to<br />
follow once Inland Revenue<br />
has considered the responses it<br />
receives from the public.<br />
Taxpayers commonly<br />
derive income from multiple<br />
sources, such as salary/<br />
wages, business income,<br />
interest, dividends and rental<br />
income, to name a few. It has<br />
been a fundamental part of the<br />
New Zealand tax system that<br />
the total amount from each<br />
source, whether a profit or<br />
loss, is combined and a person<br />
is taxed on the net result.<br />
This aggregation allows<br />
losses incurred from rental<br />
properties to be offset against<br />
other income, reducing the<br />
total taxable income and the<br />
corresponding tax liability.<br />
Government’s concern is<br />
that this mechanism allows<br />
property investors to take on<br />
high levels of debt to finance<br />
their property investments,<br />
which gives rise to tax losses,<br />
effectively subsidising the<br />
rental portfolio through a<br />
reduced tax liability. The<br />
high-gearing offers an advantage<br />
over owner-occupiers<br />
because their equivalent interest<br />
cost is not tax deductible.<br />
The proposed ring-fencing<br />
rules contained within the<br />
Issues Paper seek to eliminate<br />
this advantage by preventing<br />
rental losses from being offset<br />
against other income. Instead,<br />
the rental losses will be<br />
‘ring-fenced’ for use against<br />
future rental profits or any tax<br />
incurred on the future sale of<br />
the property. Excess losses<br />
remaining after a property is<br />
sold remain ring-fenced until<br />
rental income is derived in the<br />
future.<br />
Labour originally indicated<br />
that ring-fencing may<br />
be introduced on an individual<br />
property basis. Thankfully, the<br />
proposed ‘portfolio approach’<br />
is more logical, enabling<br />
investors to pool their profits<br />
and losses from all residential<br />
properties, including overseas<br />
properties, with ring-fencing<br />
applicable to any overall loss<br />
from the portfolio. If enacted,<br />
the rules will apply to all rental<br />
properties irrespective of how<br />
they are held, e.g. the rules<br />
will apply to individuals, companies<br />
and trusts.<br />
There is complexity in the<br />
new rules because they can<br />
also impact people that don’t<br />
actually hold the rental properties.<br />
For example, if a person<br />
has borrowed to purchase<br />
shares in a company and that<br />
company uses the funds to<br />
purchase a rental property, the<br />
shareholder will normally be<br />
entitled to deduct the interest.<br />
In this situation, if 50 percent<br />
or more of the entity’s asset<br />
value is derived from residential<br />
properties the company<br />
will be classified as ‘residential<br />
property land-rich’.<br />
Amounts paid to the shareholder<br />
(eg dividends) will be<br />
classified as “rental property<br />
income” and their interest<br />
expense will be classified as<br />
“rental property loan interest”.<br />
The rental interest can only be<br />
deducted against rental property<br />
income derived from the<br />
company, or the individual’s<br />
other rental properties. Any<br />
excess loss will be ring-fenced<br />
to the person.<br />
The proposed 50 percent<br />
asset test is an arbitrary threshold.<br />
The paper does not specifically<br />
address whether the<br />
asset values will be based on<br />
the original cost of property,<br />
or market value. While we<br />
welcome the inclusion of a<br />
minimum threshold to ensure<br />
entities with minor residential<br />
property interests are not hit<br />
with excessive compliance<br />
costs, the way in which assets<br />
are valued will need to be further<br />
considered throughout the<br />
course of the consultation.<br />
The proposed rules rely<br />
on the existing definition of<br />
‘residential land’, used for the<br />
purpose of the bright-line test.<br />
Thus, the rules will not apply<br />
to commercial property or<br />
property subject to the mixeduse<br />
asset rules.<br />
The paper recognises there<br />
is a concern that taxpayers<br />
may seek to reorganise their<br />
funding arrangements to get<br />
around the loss ring-fencing<br />
rules, for example re-arranging<br />
debts against their other<br />
business interests instead of<br />
TAXATION AND THE LAW<br />
> BY HAYDEN D FARROW<br />
Hayden D Farrow is a PwC partner based in the <strong>Waikato</strong><br />
office. Email: hayden.d.farrow@nz.pwc.com<br />
rental properties. While there<br />
is discussion of introducing<br />
a specific interest allocation<br />
rule to combat this, the paper<br />
notes that the legislation is<br />
unlikely to include a provision<br />
of this nature, as it would<br />
lead to increased complexity<br />
and compliance costs that<br />
would be particularly harsh on<br />
smaller taxpayers.<br />
If enacted, the proposed<br />
rules are likely to apply from<br />
the start of the 2019 – 2020<br />
income year and in a rare<br />
move, may be phased in over<br />
a two to three-year period,<br />
something not normally seen<br />
with tax law changes. For<br />
example, only 50 percent of<br />
a person’s loss might ringfenced<br />
in the first year. This<br />
will allow investors time to<br />
adjust to the new rules and<br />
have the opportunity to rearrange<br />
their affairs before they<br />
are adopted in full.<br />
The comments in this article<br />
of a general nature and<br />
should not be relied on for specific<br />
cases. Taxpayers should<br />
seek specific advice.
28 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
BCD GROUP - PARKHAVEN<br />
Landmark apartment building<br />
taking shape in central city<br />
An ambitious plan to develop what may be<br />
central Hamilton’s first purpose-built multiuse<br />
apartment building is taking shape on<br />
Tristram Street.<br />
By RICHARD WALKER<br />
The five-storey Parkhaven<br />
building will house a<br />
cafe and retail on the<br />
ground floor, and office space<br />
and 21 apartments above.<br />
The building opposite<br />
Founders Theatre and close to<br />
Seddon Park is due for com-<br />
pletion in December, with<br />
the developers keen to play<br />
their part in enhancing urban<br />
design in Hamilton.<br />
“We are really passionate<br />
about density and revitalising<br />
the city,” says BCD Group<br />
commercial manager and<br />
CFO Mitch Mace.<br />
“We were keen to do something<br />
pretty cool, something<br />
different for Hamilton and use<br />
the skills at our disposal by<br />
going up.”<br />
The development came<br />
about because BCD, a Hamilton-based<br />
engineering and<br />
planning firm, was outgrowing<br />
its current office, a few<br />
metres from where the new<br />
building is going up. The<br />
Department of Corrections,<br />
which had been based on the<br />
site, moved out, and BCD<br />
could see the potential.<br />
The $14.5 million development<br />
meshes with a council<br />
plan to make the area north of<br />
London Street high density,<br />
and gives BCD the chance to<br />
become the anchor tenant in<br />
an office space of their own<br />
design. Mixed use development<br />
has long been successful<br />
in the likes of Toronto, New<br />
York & Melbourne by providing<br />
facility to “live, work,<br />
and play”. It is starting to gain<br />
traction in cities like Auckland<br />
and Tauranga and the<br />
development team were of the<br />
view that now is the time for<br />
Hamilton to embrace the concept<br />
also.<br />
The process for Parkhaven<br />
started in 2016. They were<br />
able to build on the experience<br />
particularly of their founding<br />
director Blair Currie who has<br />
worked with the likes of Stark<br />
Construction, CBD Developments<br />
and Foster Develop on<br />
buildings around the city. The<br />
developers’ approach was to<br />
get the building fully documented<br />
and the design team<br />
around the table before getting<br />
it priced up.<br />
Hamilton architect Brian<br />
White says that approach<br />
made the project “fantastic”<br />
to work on.<br />
“Part of it for us is working<br />
with BCD. It was a bit of<br />
a model project in terms of<br />
process.<br />
“They had everyone<br />
around the table really early,<br />
there was good communication.<br />
All the consultant team<br />
were on board right at the<br />
outset, so we had quite good<br />
information from everyone to<br />
coordinate with our [design]<br />
package. It sounds pretty<br />
basic but it often doesn’t happen<br />
that way.”<br />
Mitch mentions that there<br />
are a lot of talented consultants<br />
in Hamilton and it was<br />
important to the development<br />
team that all the consultants<br />
were locally based so the<br />
result could be a showcase for<br />
what talent in the region could<br />
achieve.<br />
“The efficient design that<br />
resulted was achieved by<br />
the Edwards White team and<br />
engineers working closely<br />
together early in the process,<br />
which allowed sensible structural<br />
design while not compromising<br />
the overall architectural<br />
vision.”<br />
“Often in developments<br />
compromises are made along<br />
the way. From our concept we<br />
pretty much made none, only<br />
minor tweaks.”<br />
Brian White says it was
BCD GROUP - PARKHAVEN<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong> 29<br />
clear they wanted to build<br />
something of value. “Blair<br />
gave us all a bit of a pep talk<br />
at the start and he was really<br />
clear about his aspirations for<br />
the project, that he wanted to<br />
do something good, something<br />
that was perhaps a little<br />
bit more than what else was<br />
being offered.”<br />
That means, for instance,<br />
air conditioning is individually<br />
ducted from the<br />
roof, rather than units being<br />
placed on balconies, and also<br />
involves taking care with the<br />
acoustics to minimise noise<br />
from neighbours. On the top<br />
floor apartments, high windows<br />
allow light to come in<br />
from above<br />
The architects worked with<br />
modules to help build the<br />
plan. “The bathrooms worked<br />
to a typical module, the kitchens<br />
have a bit of a module as<br />
well, and I guess from our<br />
perspective we can put a little<br />
bit more effort and energy into<br />
really refining those elements,<br />
rather than spreading yourself<br />
thin over 20 different varieties<br />
of kitchen,” Brian says.<br />
“We were interested in<br />
creating something that interacted<br />
with the street so it’s got<br />
a reasonably generous entry<br />
that sets the stage for what’s<br />
to come.<br />
“There are no units that<br />
face directly south. They<br />
extend right to the west and<br />
right to the east - it means<br />
everyone has good access to<br />
the sun.”<br />
Apartments are one, two<br />
or three bedrooms, and Brian<br />
hopes that mix will lead to a<br />
diversity of residents.<br />
Twelve apartments are<br />
under contract with nine<br />
remaining, more than half a<br />
year out from completion.<br />
That came after a slow<br />
beginning. “We were not con-<br />
Continued on page 30
30 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
BCD GROUP - PARKHAVEN<br />
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Landmark apartment<br />
building taking shape<br />
in central city<br />
From page 29<br />
cerned at the start, but things<br />
were slow,” Mitch says. “But<br />
ever since the construction<br />
started the inquiries just been<br />
outstanding. As soon as they<br />
had a visual and could see<br />
it, we started to get pen on<br />
paper.”<br />
Real estate agent James<br />
Walsh says most of the interest<br />
is from Hamiltonians,<br />
with one buyer from Australia.<br />
The top floor is tending to<br />
draw people looking to downsize<br />
and the lower levels are<br />
drawing interest from a mix<br />
of young professionals and<br />
semi-retired people.<br />
He says other mixed-use<br />
buildings tend to be conversions,<br />
while typical central<br />
city new building has involved<br />
townhouses, apart from the<br />
Thackeray St apartments.<br />
“This should have happened<br />
a long time ago, this<br />
type of apartment building<br />
for Hamilton, because as the<br />
city’s sprawled out we’re<br />
going to need to bring people<br />
back into the city.<br />
“I really feel like this is<br />
going to be a flagship for central<br />
city living in Hamilton.”<br />
Brian White says he likes<br />
the mixed-use concept.<br />
“To us it’s a really sensible<br />
way of doing things.<br />
Ground level’s not necessarily<br />
where you want to be placing<br />
stand-alone apartments. At<br />
the higher levels you’ve got<br />
access to better light, you’ve<br />
got much better views. And<br />
then the lower levels when<br />
you’re interacting with the<br />
street you’ve got hospitality,<br />
which enriches the street from<br />
our perspective.<br />
“When you think about the<br />
planning of our cities a lot of<br />
it stems back to the industrial<br />
era when you didn’t want to<br />
have the blacksmith next door<br />
to where you live, whereas<br />
offices are a pretty benign<br />
activity and they actually<br />
make quite good neighbours.<br />
Typically no one’s there when<br />
you’re at home and vice versa,<br />
so that works quite well.”<br />
Blair Currie pays tribute to<br />
Hamilton City Council for its<br />
enabling role in the process,<br />
given the five-storey mixeduse<br />
building didn’t fit neatly<br />
in the planning box.<br />
“We are keen on urban<br />
design being high quality.<br />
Going up like this enabled a<br />
whole lot of urban benefits,<br />
and it required a pragmatic<br />
council to work with us, to see<br />
those benefits,” he says.<br />
“Our experience with the<br />
council through this whole<br />
process was a very positive<br />
one. They could see the endgame<br />
of what we were trying<br />
to achieve and they wanted to<br />
see what they could do to help<br />
us achieve it because they<br />
could see it was going to be<br />
very good for the city.<br />
“They're good to deal with<br />
and there's a lot of transparency<br />
there.”<br />
That supportiveness, which<br />
Blair says makes Hamilton far<br />
better to deal with than a lot<br />
of other territorial authorities,<br />
saw pragmatic solutions<br />
offered and efficiently worked<br />
through the resource consent<br />
application.<br />
Blair thinks there is a generational<br />
change happening,<br />
with a move away from the<br />
traditional house on its own<br />
section.<br />
Pre-family, younger people<br />
are more likely to be keen on<br />
a “lock and leave” apartment<br />
without the section and gardening<br />
hassles, he says - as<br />
are some older people whose<br />
children have left home.<br />
“In Hamilton you get traditional-style<br />
houses, but all<br />
on top of each other, and away<br />
from the amenities. From our<br />
point of view the CBD has got<br />
all these amenities around it<br />
already.<br />
“Bringing people back in<br />
will help encourage a different<br />
way to live,” Blair says.<br />
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WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong> 31<br />
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32 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
Great crowd for Waipa<br />
Networks <strong>Business</strong><br />
Awards launch<br />
The <strong>2018</strong> Waipa Networks <strong>Business</strong><br />
Awards launched on <strong>April</strong> 5 at Mystery<br />
Creek Events Centre headquarters and<br />
saw record attendance from the Waipa and<br />
Raglan business communities.<br />
The event, hosted by<br />
the Cambridge, Te<br />
Awamutu and Raglan<br />
Chambers of Commerce<br />
marked the opening of entries<br />
for the <strong>2018</strong> Awards of which<br />
<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> is one<br />
of the sponsors.<br />
Just shy of 100 people<br />
attended the event, with a<br />
record number of 26 local<br />
businesses committing to<br />
National Agricultual Fieldays Society commercial manager<br />
Nick Dromgool speaks to the audience at Mystery Creek.<br />
enter this year’s awards on the<br />
night, with more subsequently<br />
expressing interest.<br />
Attendees at the launch<br />
heard from sponsors, the head<br />
judge and a number of previous<br />
winners. The message<br />
was clear – there is much to be<br />
gained by entering the Awards<br />
and businesses are guaranteed<br />
to come out of it with tangible<br />
benefits whether they finish as<br />
winners or not.<br />
Waipa District Council was<br />
in attendance as a sponsor of<br />
two awards categories and<br />
Steve Tritt, business development<br />
manager commented,<br />
“The Waipa Network Busi-<br />
Attendees enjoy launch of the Waipa Networks<br />
<strong>Business</strong> Awards at Mystery Creek headquarters.<br />
ness Awards are a launching<br />
pad not only for finalists and<br />
winners, but for any business<br />
that makes the effort to enter.<br />
Cambridge Chamber of<br />
Commerce chief executive<br />
Tania Witheford said the<br />
Awards encourage businesses<br />
to review, reflect and<br />
acknowledge achievements<br />
and milestones and gives an<br />
opportunity to celebrate the<br />
journey.<br />
“Everyone who has entered<br />
the Awards, been a finalist<br />
or a winner, speaks of the<br />
incredible learnings they have<br />
taken from the experience<br />
and can articulate how this<br />
added value to their business,<br />
not to mention the fun and<br />
enjoyment on the night of the<br />
Awards”.<br />
There are categories to suit<br />
all businesses and for-purpose<br />
organisations, as well<br />
as opportunities to nominate<br />
individuals for their contribution<br />
to a business and/or the<br />
local business community.<br />
“It’s an opportunity to sit<br />
on the verandah for a moment<br />
and take stock of your business<br />
and reflect,” said Howard<br />
Davey, head judge, University<br />
of <strong>Waikato</strong> Management<br />
School.<br />
Head judge Howard Davey<br />
speaks to Cambridge<br />
Chamber of Commerce<br />
president, Phil MacKay.
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
33<br />
<strong>Waikato</strong> fastest growing tech region<br />
<strong>Waikato</strong> is the fastest growing technology<br />
region in New Zealand.<br />
Revenue earned by the<br />
technology sector in<br />
Hamilton alone grew<br />
by $109 million in 2017, or<br />
21.7 percent, the 2017 Technology<br />
Investment Network<br />
(TIN) report said.<br />
At Company-X in Hamilton<br />
we weren’t surprised by<br />
the numbers one little bit. The<br />
TIN report confirms what we<br />
have been saying for many<br />
years. The <strong>Waikato</strong> is the Silicon<br />
Valley of New Zealand. If<br />
anything, if our experience is<br />
anything to go by, the figures<br />
are on the conservative side.<br />
Company-X is constantly<br />
growing. We add to our capa-<br />
bilities every month with new<br />
project managers, business<br />
analysts, system architects,<br />
designers, developers and testers.<br />
We grew 138 percent in<br />
the three years ending 2017,<br />
earning a ranking on the<br />
Deloitte Technology Fast 500<br />
index for Asia Pacific.<br />
Company-X is far from<br />
alone in growth. I could<br />
name a long list of technology<br />
related businesses that<br />
are doing extremely well in<br />
Hamilton. For example, Ultrafast<br />
Fibre in Te Rapa achieved<br />
227 percent growth in the last<br />
three financial years. They<br />
appeared on the Deloitte Technology<br />
Fast 500 index with us.<br />
The phenomenal growth<br />
of the <strong>Waikato</strong>’s technology<br />
sector will be celebrated next<br />
month in a week-long technology<br />
symposium. It will be<br />
organised by NZTech with<br />
the support of the Ministry<br />
of <strong>Business</strong>, Innovation and<br />
Employment (MBIE). I’ll be<br />
getting involved on Thursday,<br />
<strong>May</strong> 24, when I will be a<br />
panellist in the charity Techie<br />
Brekkie event staged at the<br />
symposium.<br />
The event is designed<br />
to connect technologists<br />
and encourage collaboration,<br />
capability building and<br />
innovation in the region’s<br />
technology sector. One of<br />
the highlights of the packed<br />
programme is the Internet of<br />
Things Tour curated by the<br />
good folk at <strong>Waikato</strong> Innovation<br />
Park. The internet of<br />
things is the interconnection<br />
through the internet of computing<br />
devices embedded in<br />
everyday objects, enabling<br />
them to send and receive data.<br />
The Internet of Things<br />
Tour will showcase transformational<br />
technology used<br />
across the region in areas of<br />
TECH TALK<br />
> BY DAVID HALLETT<br />
David Hallett is a director of Hamilton software specialist Company-X,<br />
design house E9 and chief nerd at <strong>Waikato</strong> Need a Nerd.<br />
the environment, health and<br />
wellbeing, primary industries,<br />
smart cities and tourism. The<br />
tour takes in Hamilton, Raglan,<br />
Paeroa and Waitomo.<br />
Speakers include University<br />
of <strong>Waikato</strong> Department<br />
of Computing and Mathematical<br />
Sciences Associate<br />
Professor Dr Annika Hinze.<br />
Her research interests in information<br />
systems, event notification/alerting,<br />
database systems<br />
and women in Computer<br />
Science.<br />
It’s great to see the region<br />
recognised further for its<br />
capabilities. Events like this<br />
remind the business community<br />
just what we are capable<br />
of in <strong>Waikato</strong>, and only helps<br />
as we build capacity in our<br />
own businesses and across the<br />
region.<br />
Shaking up your office space<br />
So you have plans afoot to<br />
refresh the office work<br />
environment – but do<br />
you have the buy-in from your<br />
team?<br />
Knock down walls, open<br />
up the floor plan, add in some<br />
hot desks, maybe throw in<br />
some stand-up work stations,<br />
push for collaborative spaces<br />
or do away with managerial<br />
offices – whatever you have in<br />
mind, there are ways to manage<br />
staff expectations and the<br />
inevitable resistance that will<br />
come from some quarters.<br />
It’s human nature for most<br />
of us to dwell in our comfort<br />
zones – particularly at work<br />
where we like to know what to<br />
expect on the daily and where<br />
work-day habits determine the<br />
rhythm of how space is used,<br />
how people interact and where<br />
these interactions take place.<br />
Change up the environment<br />
and the perceived “ownership”<br />
of space – and the<br />
whole workplace dynamic<br />
changes, too.<br />
Leading global facility<br />
service company ISS Group,<br />
which was founded in Copenhagen<br />
in 1901 and now operates<br />
in major markets around<br />
the world, has released a<br />
workplace management report<br />
on how to lower resistance to<br />
workplace change.<br />
It begins with the premise<br />
that workspaces should never<br />
be stable, saying the strategic<br />
organisational use of workspaces<br />
constantly requires<br />
degrees of spatial change<br />
due to shifts in technology,<br />
customers’ preferences, new<br />
ways of working and changes<br />
in the number of employees,<br />
for example.<br />
The report’s five top<br />
strategies for office<br />
business owners<br />
transitioning to new working<br />
environments are:<br />
1: Senior management needs<br />
to be clear on success criteria<br />
and outcome demands<br />
– how will success be measured,<br />
why is better performance<br />
expected from a<br />
change in workplace layout?<br />
2: Based on outcome<br />
demands, it is necessary<br />
to clearly define future<br />
needs and look at what<br />
resources are actually<br />
available – what areas of<br />
the workplace hold real<br />
value to employees and<br />
what does management<br />
perceive is missing? You<br />
need to be able to look at<br />
human behaviours and<br />
demonstrate how and why<br />
changes to the space are<br />
necessary<br />
3: Define where and how new<br />
work behaviours will fit<br />
into the workplace – how<br />
are these directly linked to<br />
the physical space<br />
4: Engage middle management<br />
to convey why the<br />
changes will happen as<br />
well as what opportunities<br />
and outcomes the change<br />
will bring – everyone<br />
needs to be onboard<br />
5: Involve the employees as<br />
the process unfolds – they<br />
need to appreciate how and<br />
why workplace behaviours<br />
are expected to change as<br />
a result of changes to the<br />
physical environment.<br />
Having an engaged, settled<br />
and productive work team<br />
is the goal of every officebased<br />
business so ensuring<br />
that employees take pride and<br />
“ownership” of their work<br />
environment is a step in the<br />
right direction.<br />
Change to physical office<br />
space can be confronting but<br />
with smart management, great<br />
things can happen.<br />
www.bayleys.co.nz/workplace/articles/insights<br />
Commercial<br />
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At Bayleys, we believe relationships are<br />
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P 07 579 0609 M 027 408 9339<br />
jan.cooney@bayleys.co.nz<br />
Brodie Thomas<br />
Commercial Property Manager<br />
P 07 579 0608 M 027 746 9218<br />
brodie.thomas@bayleys.co.nz
34 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
THE <strong>2018</strong><br />
JEEP GRAND CHEROKEE<br />
LEASE SPECIAL<br />
NEW SAFETY & SECURITY FEATURES | STANDARD ON ALL MODELS<br />
Grand Cherokee Limited 3.6 litre V6 Petrol $1,199.00 per month*<br />
• Blind Spot Monitoring System<br />
Grand Cherokee Limited 3.0 litre V6 Diesel $1,245.00 per month*<br />
• Adaptive Cruise Control with Stop (Safe Distance)<br />
• LaneSense® Lane Departure Warning with Lane Keep Assist<br />
*Terms and conditions apply. This offer is based on 48 months/80,000km non maintained operating lease. On road costs and initial 12 month registration are included along with<br />
1,000 RUC, plus a tank of fuel. Lease offer is only available to GST registered customers. Normal lending criteria and conditions apply. Other terms and kms are available on request.<br />
• Forward<br />
Offer is valid until<br />
Collision<br />
30 June <strong>2018</strong>. Winger<br />
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with<br />
reserves the<br />
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right to vary, withdraw<br />
Braking<br />
or extended this offer at anytime.<br />
• Apple Carplay® & Android Auto support<br />
1 The Boulevard, Te Rapa, Hamilton<br />
WWW.WINGER.CO.NZ<br />
(07) 838 1249<br />
• Parallel and Perpendicular Park Assist<br />
• 5 Star ANCAP safety rating
SOUTHWELL SCHOOL<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
35<br />
Bright new learning environment<br />
for Southwell students<br />
A bright and airy new Southwell building,<br />
featuring six classrooms and a large central<br />
shared space, is providing junior students<br />
with cutting-edge, personalised learning<br />
spaces.<br />
The Murray and Ann Day<br />
building has been in use<br />
since late March, with<br />
a formal opening on <strong>April</strong> 4<br />
attended by Southwell old boy<br />
Te Arikinui Kingi Tūheitia<br />
among others from Hamilton’s<br />
business, arts and sporting<br />
communities.<br />
Designed to blend in with<br />
the surrounding buildings, it<br />
has six classrooms for years 2<br />
to 4, and a central hall space<br />
for the children to use for art,<br />
music and other activities.<br />
“Southwell prides itself in<br />
offering an educational experience<br />
designed to inspire individual<br />
achievement, strong<br />
personal values and confidence<br />
for life,” headmaster<br />
Jason Speedy says.<br />
“This is a multimillion<br />
dollar build that is probably<br />
the best learning space in the<br />
country.”<br />
The new teaching block is<br />
a state of the art replacement<br />
for the 1968 Lowers Block. It<br />
covers more than 900 square<br />
metres, and is designed with<br />
the flexibility to be used by<br />
children of any age.<br />
Each of the six classrooms<br />
has breakaway and multipurpose<br />
areas.<br />
“These epitomise Southwell’s<br />
commitment to small<br />
class sizes and a personalised<br />
education which caters for<br />
Continued on page 36<br />
Creating learning spaces inside & out<br />
Enrolments open, call for your personalised tour, years 0-8, day & boarding<br />
200 Peachgrove Road, Claudelands,<br />
Hamilton 3214 | Ph 07 855 2089<br />
www.southwell.school.nz
36 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
SOUTHWELL SCHOOL<br />
Celebrating the new building with students are<br />
Murray and Anne Day with Te Arikinui Kingi Tuheitia.<br />
Bright new learning<br />
environment for<br />
Southwell students<br />
From page 35<br />
individual and small group<br />
learning,” Jason says.<br />
“It creates learning spaces<br />
that are cutting edge in terms<br />
of creating learning moments<br />
and relationships.”<br />
Each year 2 class will have<br />
a maximum of around 22 students,<br />
and year 4 a maximum<br />
of around 25. Those numbers<br />
often go lower, as the children<br />
join smaller groups for different<br />
subjects.<br />
The natural light comes<br />
courtesy of large windows<br />
in each classroom and also<br />
the airy design of the central<br />
atrium, which the classrooms<br />
open on to. The atrium has<br />
another feature: embedded in<br />
its wall are five bricks taken<br />
from the original building<br />
before it was demolished - a<br />
reminder of the past for those<br />
in the present.<br />
The central space itself<br />
opens out onto hockey fields<br />
and is already proving its<br />
worth, being well used for the<br />
likes of drama, music and kapa<br />
haka.<br />
It also gives the children<br />
and teachers in the nearby<br />
classrooms an easily accessible<br />
space for art lessons and<br />
other activities.<br />
It's fair to say the teachers<br />
in the new block love the<br />
changes.<br />
Year 4 teacher Keryn Cameron,<br />
who also taught in the<br />
old building, relishes the light<br />
and feeling of space. She is<br />
pleased about her breakout<br />
room, which is used for independent<br />
working or children<br />
who need to be in a quiet<br />
space, and for group work.<br />
She says they had to work<br />
hard in the old building to create<br />
display spaces.<br />
Teachers had input into the<br />
building design, and one of<br />
the things Keryn wanted was<br />
a communal wet area “so we<br />
could use messy stuff”. The<br />
space immediately across the<br />
atrium from her classroom<br />
delivers just that.<br />
“There's room for the children<br />
to be creative. I can send<br />
them off to make a play, and<br />
I can work over here and see<br />
them.”<br />
She’s not alone in her<br />
enthusiasm. Along the atrium,<br />
in the year 2 area, Bridget is<br />
similarly positive a few days<br />
after moving into the new<br />
classroom with her 18 students.<br />
“I'm on cloud nine. This is<br />
amazing.”<br />
Like Keryn she relishes<br />
the space and light, as well<br />
as the improved acoustics,<br />
which come partly courtesy of<br />
the textured walls. “It's quiet.<br />
Spreading out in groups, it's<br />
really quiet,” she says.<br />
“It’s just a really good flow,<br />
a really good layout, it works<br />
incredibly well. All the rooms<br />
have their own cloak bay<br />
which is part of this space. So<br />
the transition isn't a big deal.<br />
You need that, especially for<br />
6-year-olds.”<br />
Some things take a child’s<br />
eye to notice. A couple of days<br />
in to using the new classroom,<br />
she was talking with her students<br />
about the things they<br />
were feeling grateful for, and<br />
what they were noticing about<br />
the space. “One of them looked<br />
up at the ceiling and said, ‘I'm<br />
so grateful that the lights are in<br />
the shape of books’. I thought,<br />
oh my goodness, yes they are.”<br />
Just outside her classroom,<br />
through the cloak bay,<br />
is a playground which, on a<br />
Wednesday afternoon, has<br />
youngsters playing on its<br />
equipment.<br />
Watts & Hughes congratulates Southwell<br />
School on their magnificent new<br />
classrooms and we hope the students<br />
enjoy them.<br />
We were pleased to be selected as the<br />
main contractor for these classrooms for<br />
Year 2-4 students.<br />
Rototuna retail development<br />
Thank you to all the sub-contractors and<br />
suppliers who worked alongside us on<br />
another great local project.<br />
For a professional, no obligation<br />
discussion please contact Mark Gutry<br />
Cancer Society<br />
07 849 0097<br />
markg@wattsgroup.co.nz<br />
1B Maui Street, Hamilton<br />
www.whconstruction.co.nz<br />
Trevellyn Care Aged facilities<br />
under construction
SOUTHWELL SCHOOL<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong> 37<br />
Proud to support<br />
Southwell School and<br />
Watts and Hughes<br />
www.selectalarms.co.nz<br />
J1040P<br />
Rebecca Stark is there to<br />
pick up her son, who attends<br />
the school. She taught in the<br />
former building, which she<br />
says was freezing in winter.<br />
Fortunately, the helpful caretakers<br />
would come and turn on<br />
her heater at about 7am.<br />
Needless to say, she is<br />
impressed by the new block.<br />
“I'm so jealous, it's amazing.”<br />
She comes in to help out in<br />
the mornings with reading and<br />
writing in the year 2 literacy<br />
programme. “I've been using<br />
that little breakout room and<br />
it's perfect.”<br />
Rebecca’s connection with<br />
the school is strong. Her father<br />
and uncles attended, and her<br />
father was a pupil in the very<br />
room that she later taught in.<br />
“All my cousins and my<br />
husband came here and then I<br />
started teaching here in 2008.”<br />
As Jason remarks: “People<br />
like Rebecca are the glue<br />
in the community because<br />
they've got a passion and a<br />
relationship with the school.”<br />
That sense of relationships<br />
extends to the building being<br />
designed by architects de Lisle<br />
Jenkins, who also designed the<br />
school’s Centre of Performing<br />
Arts. And the new building<br />
is named after a couple with<br />
decades of association with<br />
the school.<br />
Murray Day attended the<br />
school himself from 1939-44,<br />
and went on to become a well<br />
known accountant and member<br />
of the <strong>Waikato</strong> business<br />
community.<br />
“He's a huge contributor to<br />
<strong>Waikato</strong> business and society.<br />
Continued on page 38<br />
Congratulations Southwell School on your new building.<br />
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The team at <strong>Waikato</strong> & BOP Suspended ceiling<br />
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<strong>Waikato</strong> & BOP Suspended Ceiling Services Ltd<br />
86 The Boulevard, Hamilton<br />
unit 3, 90 Whakakake St, Tauranga<br />
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38 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
SOUTHWELL SCHOOL<br />
Bright new learning<br />
environment for<br />
Southwell students<br />
WEDDINGS AT<br />
From page 37<br />
He’s very well networked and<br />
a great relationship builder,”<br />
Jason says.<br />
He has been chairman of<br />
the Hamilton Golf Club, a<br />
member of the MacKenzie<br />
Trust and is a Rotarian. He is<br />
a life member of the World<br />
Squash Association.<br />
He was chair of the Southwell<br />
Trust Board through the<br />
90s.<br />
His wife Ann has similarly<br />
been involved with the school<br />
over many years, and the couple<br />
sent their two sons there.<br />
Both Murray and Ann are<br />
fellows of the school.<br />
During the construction,<br />
existing buildings were used<br />
to accommodate the pupils,<br />
including a historic homestead<br />
on the grounds, which was<br />
modified to create learning<br />
spaces.<br />
A timelapse on the Southwell<br />
website shows the construction<br />
of the new building,<br />
from July last year to the<br />
beginning of March this year.<br />
“We have a world-leading<br />
campus, and the new building<br />
enhances that,” says Jason.<br />
Southwell is a <strong>Waikato</strong> independent<br />
co-educational Anglican<br />
boarding and day school,<br />
for children aged 5-13 years,<br />
set in 13 hectares of park-like<br />
grounds. It opened in 1911 and<br />
is New Zealand’s only co-educational<br />
primary and boarding<br />
school.<br />
We are proud to be the exclusive distributor of<br />
Proud to be associated with Watts and Hughes<br />
Construction on the new Lowers building<br />
· MOE approved contractor specialising in schools<br />
· Special low maintenance rates for schools<br />
· LED lighting Staged conversion’s<br />
· Loyalty rewards program<br />
· Exit and emergency lighting designs and installations<br />
· Commercial installations and maintenance<br />
· Client based minor electrical works projects<br />
· Thermal imaging checks (Check for hot spots in switchboards)<br />
· SineTamer ® Agent NZ (surge and transient protection)<br />
Mickor Electrical Contractors | 21 Bristol Place, Te Rapa<br />
Mike 021 125 0551 | Ryan 021 232 6203 | miker@mickor.co.nz<br />
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ASPHALT SHINGLE ROOFING<br />
Freephone: 0800 261 116<br />
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28-30 Miami Parade, Onehunga, Auckland<br />
J6170P
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
Developing soft skills for a successful future<br />
Four essential skills for doing well in today’s fast-paced, highly<br />
social, ultra-competitive and globally connected world are creativity,<br />
critical thinking, communication and collaboration, as identified by<br />
the ‘Assessment and Teaching of 21st Century Skills’ (ATC21S) –<br />
an organisation at the University of Melbourne that includes more<br />
than 250 researchers from sixty different institutions worldwide.<br />
THOUGHTS FROM AN EDUCATOR<br />
> BY GRANT LANDER<br />
Grant Lander is the Headmaster at St Paul’s Collegiate School<br />
in Hamilton. Email: stpauls@stpauls.school.nz<br />
39<br />
Dr George Vaillant completed<br />
a famous study<br />
of adult development<br />
that followed 268 male Harvard<br />
undergraduates throughout<br />
the course of their lives.<br />
Adaptability was determined<br />
as the key determinant of success.<br />
Dr Vaillant described the<br />
mature adaptive style in the<br />
men studied as being able to<br />
“make a lemon into lemonade”,<br />
meaning to adapt creatively<br />
and positively to any<br />
situation. He also states that<br />
a sense of altruism – the willingness<br />
to give of yourself for<br />
others – and a sense of humour<br />
in handling conflict and stress<br />
were key features of this adaptive<br />
style.<br />
The St Paul’s senior students<br />
who were awarded tertiary<br />
scholarships for <strong>2018</strong><br />
didn’t just have high Grade<br />
Point Averages; they had<br />
shown collaboration skills<br />
in their leadership of teams<br />
and groups and through their<br />
involvement in the school’s<br />
‘Over the Fence Ministry’ service<br />
initiative; were able to<br />
effectively communicate and<br />
get along with others; illustrated<br />
initiative and flexibility<br />
in their thinking; were often<br />
described as ‘being their own<br />
man/woman’ and were able to<br />
be independent and stand apart<br />
when needed.<br />
So if we know what we need<br />
to be striving for in our young<br />
people, how do we make those<br />
first correct steps in that direction?<br />
An address by Dr Shimi<br />
Kang at an International Boys’<br />
Schools Coalition (IBSC) conference<br />
identified the potentially<br />
toxic culture often surrounding<br />
young people and<br />
stressed the importance of the<br />
following things: basic sleep,<br />
nutrition and exercise to enable<br />
the brain to function; mindfulness<br />
– the ability to pay close<br />
attention to the world around<br />
us; creating a community for<br />
children to grow up in – based<br />
on the quality of relationships,<br />
not the quantity of people;<br />
teaching and modelling the values<br />
we want our teenagers to<br />
develop; encouraging a sense<br />
of gratitude and appreciation<br />
about what we should be thankful<br />
for; letting our children try<br />
first before stepping in to provide<br />
feedback and advice.<br />
Creativity, critical thinking,<br />
communication and collaboration<br />
are often referred to as<br />
‘soft skills’. The 21st century<br />
workplace is increasingly complex,<br />
diverse, interdependent<br />
and connected. People with<br />
Booming tourism sector drives<br />
growth in hospitality<br />
Monthly consumer<br />
spending across the<br />
restaurant, cafe, bar<br />
and nightclub sector grew by<br />
15 percent in the past two years,<br />
according to ANZ transactional<br />
data.<br />
But with the number of food<br />
and beverage providers in New<br />
Zealand continuing to grow it<br />
will mean businesses need to be<br />
creative about managing costs,<br />
including wage pressures, to<br />
stay profitable, says a new ANZ<br />
Bank New Zealand report.<br />
ANZ commercial and agri<br />
general manager Penny Ford<br />
said the report showed the<br />
tourism market, coupled with<br />
a strong domestic dining out<br />
scene, had helped contribute to<br />
the sector’s growth.<br />
“<strong>Business</strong>es are really<br />
responding to the demand<br />
for a different dining experience,<br />
whether that is through<br />
a sustainably grown paddockto-plate<br />
story, catering to the<br />
increasing number of people<br />
moving out of major cities into<br />
the regions, or growth in centres<br />
like Christchurch and Auckland.”<br />
Key findings of the report are:<br />
• international spending<br />
peaks at around 24 percent<br />
of total credit card expenditure<br />
in the summer months,<br />
dropping to around 9 percent<br />
in winter;<br />
• domestic spending averaged<br />
around 75 percent – 85<br />
percent of total spending in<br />
the sector over the two year<br />
period;<br />
• the number of food and<br />
beverage providers grew by<br />
7.4 percent; and<br />
• New Zealand’s main destinations<br />
recorded growth<br />
in food and beverage providers,<br />
with Christchurch<br />
leading the way with 11.6<br />
percent growth, likely due<br />
to progress of the earthquake<br />
rebuild, followed by<br />
Auckland with 10 percent,<br />
<strong>Waikato</strong> 8.6 percent, Otago<br />
4.6 percent and Wellington<br />
3.3 percent.<br />
“All this points to the hospitality<br />
sector being in good<br />
shape, but despite this strong<br />
backdrop we know businesses<br />
are facing some challenges,”<br />
Ford said.<br />
ANZ benchmarking of 43<br />
businesses shows revenue<br />
growth is only marginally up<br />
and the median results for<br />
wages and salaries as a proportion<br />
of revenue was around 35<br />
percent.<br />
With the Government indicating<br />
the minimum wage<br />
will increase to $20 per hour<br />
by <strong>April</strong> 2021, a 27 percent<br />
increase from $15.75 per hour<br />
in March this year, she said<br />
businesses would need to be<br />
proactive around managing<br />
costs.<br />
“While forecasting wage<br />
growth is difficult, and a 27<br />
percent increase would apply<br />
only to employees on the minimum<br />
rate, any increase would<br />
have an impact on the bottom<br />
line.<br />
“Finding a point of difference,<br />
structuring service offerings<br />
and looking at different<br />
ways to manage supply chains<br />
are ways businesses can deal<br />
with this cost increase.<br />
“If businesses are relying<br />
on one input being cheap – like<br />
wages – the reality is that business<br />
will be vulnerable.”<br />
‘soft skills’ typically have<br />
strong social skills and are<br />
often associated with leadership.<br />
Strong successful lives<br />
thrive with these characteristics;<br />
trustworthiness in the job,<br />
home and community; respect<br />
for family, friends, colleagues<br />
and neighbours; responsibility<br />
for the task at hand; and fairness<br />
towards others.<br />
These are the things we<br />
need to be fostering in our children.<br />
As a society, we value<br />
those who think of others first<br />
and ideally we want our teens<br />
to become adults who strive for<br />
a win-win solution and are confident,<br />
caring social beings.<br />
Publisher<br />
Alan Neben<br />
Ph: (07) 838 1333<br />
Mob: 021 733 536<br />
Email: alan@nmmedia.co.nz<br />
Sales director<br />
Deidre Morris<br />
Ph: (07) 838 1333<br />
Mob: 027 228 8442<br />
Email: deidre@nmmedia.co.nz<br />
Editor<br />
Geoff Taylor<br />
Ph: (07) 838 1333<br />
Mob: 027 808 5170<br />
Email: geoff@nmmedia.co.nz<br />
Production manager<br />
Tania Hogg<br />
Ph: (07) 838 1333<br />
Email: production@nmmedia.co.nz<br />
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LIQUIDATE IT<br />
Corporate undertakers<br />
Company liquidations and restructures<br />
Kelera Nayacakalou<br />
BMS, LLM (Honours)<br />
021 0577198 www.liquidateit.co.nz<br />
Contemporary NZ art works for hire<br />
in workplaces & private homes.<br />
FrEE consultation & installation<br />
Consultancy services available.<br />
“We don’t just<br />
“We<br />
manage<br />
don’t<br />
your<br />
just<br />
manage<br />
property,<br />
your<br />
we protect<br />
property,<br />
your investment.”<br />
we protect<br />
your - David Kneebone, investment.”<br />
General Manager,<br />
Lodge City Rentals<br />
- David Kneebone, General Manager,<br />
Lodge City Rentals<br />
Portfolio Art Hire<br />
Janet Knighton<br />
P 021 059 0028 E art.hire@xtra.co.nz
Ang<br />
An<br />
40 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
CHILD FOCUS<br />
New <strong>Waikato</strong> childcare<br />
centres offer more<br />
Morning commuters<br />
on Bankwood Road<br />
will have seen rapid<br />
progress at the new Fairfield<br />
on Bankwood Early Education<br />
Centre as the new site takes<br />
shape.<br />
Scheduled to open in a few<br />
short months, the new centre<br />
offers a bright and airy environment<br />
for <strong>Waikato</strong> youngsters in<br />
a purpose-built facility.<br />
The available space has<br />
been maximised to provide the<br />
best mix of indoor and outdoor<br />
activities and offers a real homeaway-from-home<br />
in a warm and<br />
welcoming environment.<br />
The new building has already<br />
attracted significant interest<br />
from parents keen to be first<br />
through the doors when it opens<br />
in June.<br />
Across the river, and in<br />
behind The Base, development<br />
is also underway on the new<br />
Rotokauri centre in Arthur Porter<br />
Drive, scheduled to open in<br />
Spring this year.<br />
This will be an ideal childcare<br />
environment for working<br />
parents whose commute takes<br />
them on the <strong>Waikato</strong> Expressway,<br />
or those who work in the<br />
ever-expanding retail developments<br />
in and around The Base.<br />
The new Rotokauri centre will<br />
have five large rooms to offer<br />
learning at each level including<br />
a dedicated room for transition<br />
to school.<br />
The Association is the only<br />
Early Childhood Education provider<br />
in the <strong>Waikato</strong> to be an<br />
Enviroschools partner, a unique<br />
initiative to educate our littlest<br />
Kiwis about sustainability, reuse<br />
and recycling.<br />
Parents looking to enrol their<br />
children are encouraged to get<br />
in touch soon to confirm their<br />
place. Enrolments can be made<br />
and more information available<br />
for Fairfield and Rotokauri by<br />
phoning 0800 CHILDREN<br />
(0800 244 537) or via the website<br />
www.kindergarten.org.nz.<br />
Limelight Dance Academy, Hamilton’s premier<br />
dance school offering specialist training in RAD<br />
Ballet, NZAMD Jazz, Contemporary, Hip Hop,<br />
Tap and Lyrical.<br />
Offering classes from Pre-School to Adults.<br />
At Limelight Dance Academy we hope to<br />
create and nurture a love of dance and help<br />
to develop healthy, happy, well rounded<br />
individuals.<br />
Does your child want to be a part of a fantastic<br />
end of year production?<br />
Enrolments now being taken for Term 3.<br />
New Term 3 Classes starting in Pre-school<br />
Ballet, Beginner Ballet, Beginner Jazz and<br />
Introductory Contemporary.<br />
For more information<br />
please contact Kerry Mills<br />
phone 855 3021 | mobile 021 2343930<br />
email admin@limelightdanceacademy.co.nz<br />
www.limelightdanceacademy.co.nz<br />
A7651T<br />
Jazz Unlimited<br />
Dance Studio<br />
American Jazz, American Tap, Classical Ballet,<br />
Hip Hop, Contemporary, Theatre Arts. Ages: 3 years to adult.<br />
Two locally owned centres,<br />
Hillcrest and Hamilton<br />
CENTRAL CITY LOCATION Central<br />
OPENING 2017<br />
OPENING EARLY 2017<br />
Jazz Unlimited has the biggest range of top-quality syllabi,<br />
four new upmarket studios, with the latest safety features and<br />
a joyful, caring, inclusive culture with outstanding teachers.<br />
Class sizes are limited to ensure effective learning.<br />
There are also Saturday classes.<br />
Dance exams are held in Term 3, with a fabulous recital<br />
each December in a professional theatre. We now have a<br />
high-perfomance academy in the studio for ages 9 and up.<br />
Entry is via successful audition.<br />
We’re at 188 Kent Street, Frankton. Visitors are welcome.<br />
Enrol now for Term 2 to ensure a place.<br />
For more information - term dates, timetable, etc.<br />
visit www.jazzunlimited.co.nz, phone 07 838 0096<br />
or email jazzunlimited@xtra.co.nz<br />
Founders<br />
Theatre<br />
Founders<br />
Theatre<br />
Transport<br />
Centre<br />
Centre Place<br />
Locally owned New Save and operated<br />
Seddon Park<br />
Register your Locally interest owned and online operated<br />
Asian Fresh<br />
Licensed for 80 children in three rooms<br />
at www.curiouscubs.co.nz Licensed Supermarket for 80 children or in<br />
High-quality with The phone three rooms<br />
Warehouse or<br />
High-quality ratios with qualifi ed teachers<br />
teachers<br />
visit our Hillcrest High-quality centre ratios with 07 qualifi 856 ed 4424 teachers<br />
Nutritious meals provided<br />
109 Cambridge<br />
Nutritious<br />
meals Road,<br />
meals<br />
Kmart<br />
Hillcrest<br />
provided<br />
Register your interest Register online your interest online<br />
at curiouscubs.co.nz<br />
Curious Founders Cubs City Founders Early Learning City Centre: 150 at 07 curiouscubs.co.nz<br />
Tristram 839 4130 Street, Hamilton Central, Hamilton<br />
Theatre<br />
Theatre facebook.com/curiouscubscity<br />
Located up the driveway email jenni@curiouscubs.co.nz<br />
behind facebook.com/curiouscubscity<br />
150 Tristram Street, New Hamilton Save Asian Central Fresh Supermarket.<br />
Register your email jenni@curiouscubs.co.nz<br />
interest online<br />
or phone 07 839 or 4130 phone 07 839 4130<br />
Seddon Road<br />
Norton Road<br />
CENTRAL<br />
Locally owned and operated<br />
OPENING Licensed for 80 children<br />
OPENI<br />
EARLY in three rooms 2017<br />
High-quality ratios with qualifi ed teachers<br />
Nutritious meals provided<br />
Register your interest online<br />
CENTRAL CENTRAL CITY CITY LOCATION LOCATION<br />
OPENING EARLY 2017<br />
Tristram Street<br />
London Street<br />
at curiouscubs.co.nz<br />
facebook.com/curiouscubscity<br />
email jenni@curiouscubs.co.nz<br />
or phone 07 839 4130<br />
Bryce Street<br />
Barton Street<br />
OUR NEW LOCATION<br />
Locally Nutritious owned meals and provided. operated<br />
London Street<br />
Anglesea Street<br />
Licensed for 80 children in three rooms<br />
Norton Road<br />
Both Centre’s feature:<br />
Stimulating environments inside and out that<br />
encourage children’s curiosity and hunger to learn.<br />
Qualified enthusiastic teachers with good teacher to child ratios.<br />
London Street<br />
Barton Street<br />
at curiouscubs.co.nz<br />
OUR NEW LOCATION OUR NEW LOCATION<br />
facebook.com/curiouscubscity<br />
Norton Road<br />
London Street<br />
Barton Street<br />
Ward Street<br />
Barton Street<br />
Victoria Street<br />
Victoria Street<br />
Victoria Street<br />
B5525H
CHILD FOCUS<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong> 41<br />
Creators - nurturing<br />
each child’s talents<br />
Here at Creators, we are passionate about seeing every child’s<br />
unique talents being recognised and nurtured. We believe that<br />
a child, being nurtured in an environment filled with a positive<br />
presence, surrounded by passionate adults, will be filled with the<br />
sense of wonder and joy that will help them flourish through life!<br />
We believe that children<br />
feel loved, have<br />
a sense of belonging<br />
and feel valued when their<br />
identity is securely fixed in<br />
love and encouragement. From<br />
this foundation, children feel<br />
confident to explore, learn<br />
and discover. Every child is<br />
a genius in their particular<br />
gifting and talent. Our role as<br />
Kaiako is to discover and nurture<br />
this in order for the child<br />
to reach their full potential.<br />
We create a culture of innovative<br />
learning in our centres<br />
through pedagogical research<br />
and implementation of the Reggio<br />
Emilia inspired approach<br />
to early childhood education.<br />
The Reggio Emilia preschools<br />
have been recognised as some<br />
of the greatest preschools in<br />
the world, and we are excited<br />
to support this approach in our<br />
centres, setting a new standard<br />
in the industry.<br />
Our three centres- Creators<br />
Forest Lake, Creators Grandview<br />
and Creators Waipa lay<br />
in the heart of their communities,<br />
with Forest Lake being<br />
situated at the top of a hill<br />
overlooking the city. All of<br />
our centres use natural materials<br />
to complement our classroom<br />
environment and create<br />
authentic experiences for the<br />
tāmariki in our spaces.<br />
Our team are inspired by<br />
our tāmariki and their whānau<br />
which helps them to develop<br />
genuine love for anyone who<br />
comes through our doors. We<br />
thrive to provide environments<br />
that are rich in learning opportunities<br />
through exploring<br />
nature. We have a passion for<br />
the outdoors and for helping<br />
to raise a generation of children<br />
who are empathetic to the<br />
needs of the earth.<br />
Our Kaiako strive to partner<br />
with each child and their<br />
whānau and embark on learning<br />
journeys that support their<br />
individual passions and aspirations.<br />
With strong links into<br />
our community, we believe it<br />
takes a village to raise a child<br />
and consider it an honour to be<br />
part of the village.<br />
Need Childcare?<br />
Discover a place where your<br />
child's security is firmly<br />
secured in love and encouragement.<br />
Discover a place where<br />
your child's unique talents are<br />
recognised & fostered.<br />
Discover a place where you<br />
child is nurtured in an environment<br />
filled with a sense of pure<br />
wonder, curiosity & joy.<br />
Discover Creators today.<br />
WWW.CREATORS.ORG.NZ<br />
0800 CREATORS<br />
because<br />
best<br />
CHILDREN<br />
DESERVE OUR<br />
WWW.CREATORS.ORG.NZ | 0800 CREATORS<br />
FOREST LAKE<br />
85 FOREST LAKE ROAD,<br />
HAMILTON<br />
GRANDVIEW<br />
162 GRANDVIEW ROAD,<br />
HAMILTON<br />
WAIPA<br />
91 CHAPEL DRIVE,<br />
TE AWAMUTU
42 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
Tourism continues billion-dollar<br />
super-charge of regional economy<br />
The Hamilton and <strong>Waikato</strong> region reached<br />
another significant milestone recently when<br />
it smashed its record for annual visitor<br />
expenditure.<br />
Leisure and business tourism<br />
is now contributing<br />
$1.5 billion into the<br />
regional economy annually,<br />
and Hamilton and <strong>Waikato</strong><br />
continue to be the fifth largest<br />
visitor expenditure in New<br />
Zealand, behind Auckland,<br />
Wellington, Christchurch and<br />
Queenstown.<br />
Domestic visitors are our<br />
number one asset as they contribute<br />
$1.143 billion into the<br />
regional economy, with international<br />
visitors bringing in<br />
$357 million. These are significant<br />
figures and it’s not just<br />
tourism which benefits from<br />
the growth in visitor expenditure.<br />
The latest monthly regional<br />
tourism estimates for the year<br />
ending February <strong>2018</strong>, show<br />
that visitors love to shop (retail<br />
spend $783 million), experience<br />
our fine <strong>Waikato</strong> hospitality<br />
(food and beverage spend<br />
$239 million), get around our<br />
region (transport $101 million)<br />
and stay in quality commercial<br />
accommodation ($80 million).<br />
Other beneficiaries include<br />
the arts and recreation sector<br />
where visitors spend on average<br />
$198 million. And it’s not<br />
just leisure travellers spending<br />
up large either.<br />
Our business travellers who<br />
visit Hamilton and <strong>Waikato</strong> for<br />
meetings and conferences are<br />
also contributing to our stellar<br />
figures. The latest Convention<br />
Delegate Survey results show<br />
that international business<br />
delegates spend on average<br />
$299 per night when visiting<br />
<strong>Waikato</strong>, spending around<br />
seven nights in New Zealand.<br />
Domestic business event delegates<br />
spend more with an<br />
average of $461 per night and<br />
stay around three nights in the<br />
region.<br />
Our business event and<br />
convention market are key to<br />
the continued success of our<br />
region. Not only do conference<br />
delegates spend more<br />
than the leisure traveller, they<br />
also have a favourable experience<br />
and return for a holiday<br />
with family and friends.<br />
Increased visitor numbers<br />
and tourism expenditure into<br />
our region contribute to a sustainable<br />
regional economy. We<br />
are seeing an increase in student<br />
numbers on tourism-related<br />
training programmes,<br />
hospitality providers moving<br />
into larger premises and retailers<br />
extending opening hours<br />
to meet demand. We are also<br />
seeing suppliers to the tourism<br />
industry flourishing as well.<br />
Employment numbers are<br />
growing in the sector with<br />
increased opportunities for<br />
graduates and those more<br />
experienced. Lifting the pay<br />
of workers within the sector<br />
is also a key focus to ensure<br />
everyone benefits from the<br />
growth. Initiatives such as<br />
SKYCITY Hamilton adopting<br />
a ‘$20ph minimum wage by<br />
2020’ for its staff should be<br />
commended.<br />
We recently hosted our<br />
bi-annual Industry Symposium<br />
which attracted more than<br />
100 tourism operators. The<br />
vibe has changed in the sector<br />
with more products and new<br />
operators being showcased<br />
across a range of markets –<br />
from Maaori tourism products<br />
and speciality guided food<br />
and craft beer tours, through<br />
to luxury and agri-tourism<br />
accommodation offerings. One<br />
of our experienced operators<br />
said it felt like “<strong>Waikato</strong> has<br />
woken up to tourism” and felt<br />
inspired by all the new people<br />
and employment opportunities<br />
in the region.<br />
This is the time for our<br />
region to shine and I want<br />
to thank each one of you for<br />
contributing to our success as<br />
a visitor destination. Whether<br />
you helped someone who was<br />
lost with directions, recommended<br />
a place to stay or visit<br />
in our region, or provided a<br />
TELLING WAIKATO’S STORY<br />
> BY JASON DAWSON<br />
Chief Executive,<br />
Hamilton & <strong>Waikato</strong> Tourism<br />
service or product to our sector,<br />
we couldn’t have achieved this<br />
growth without your support.<br />
Hamilton & <strong>Waikato</strong> Tourism<br />
is the regional tourism organisation<br />
charged with increasing<br />
international and domestic<br />
visitor numbers, expenditure<br />
and stay. The organisation is<br />
funded through a public/private<br />
partnership and covers<br />
the heartland <strong>Waikato</strong> areas<br />
of Hamilton City, Matamata-Piako,<br />
Otorohanga, South<br />
<strong>Waikato</strong>, Waipa, South <strong>Waikato</strong><br />
and Waitomo Districts. Find<br />
out more: www.hamiltonwaikato.com<br />
NEW CLOTHING RANGE<br />
COMING SOON<br />
Have a happy Holden Mother’s Day<br />
51-57 Alexandra Street. Hamilton, New Zealand<br />
email: parts@ebbett.co.nz<br />
Ph 07 839 4832<br />
www.ebbett.co.nz<br />
J4052P
MOTHERS DAY<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong> 43<br />
DAY<br />
Treat Mum this Mother’s Day<br />
1226A Victoria Street, Hamilton<br />
Ph 07 838 2202<br />
www.watersdayspa.co.nz<br />
facebook.com/WatersDaySpa<br />
Treat<br />
your Mum<br />
A divine progression of treatments designed to gently transport<br />
mum into a state of total relaxation is exquisitely presented in each<br />
Waters Day Spa Mother’s Day Package.<br />
Now In Two Locations<br />
:: 441 Victoria Street, Hamilton :: P (07) 838 3418<br />
:: Ground Floor, Chartwell Shopping Centre :: P (07) 852 5341<br />
:: www.goldsmithsgallery.co.nz ::<br />
B7299H<br />
Instantly evoking a sense of wellness and pure indulgence, Waters<br />
special Mother’s Day offers utilise the best in skin care to craft<br />
inspired body and beauty rituals.<br />
Aromatouch technique is perfect for<br />
post sport events of any kind.<br />
Absolute bliss<br />
Ultimate luxury<br />
This massage treatment has been designed by Dr<br />
D.Hill of Doterra.com. Come in and try this treatment<br />
for yourself with tension reduction benefits.<br />
60 minutes - $99pp<br />
The experience commences<br />
with a gentle Detox fiz bomb<br />
foot bath, warm oil hair treatment<br />
massage, followed by<br />
an Environ facial.<br />
1. Stress Reduction<br />
2. Immune<br />
Enhancement<br />
After the treatment, we invite your<br />
mum to visit The Lost Boys at 45<br />
Waterloo Street Frankton, Hamilton<br />
for a free Espresso.<br />
105 minutes - $209pp<br />
Your mum will delight in<br />
a therapeutic head, neck<br />
and upper back massage<br />
before enjoying a Circadia<br />
Advanced Facial.<br />
3. Inflammation<br />
Response Reduction<br />
4. Homeostasis<br />
All Aromatouch treatments start with an Infrared Sauna to<br />
detoxify and helps to relieve muscle tension.<br />
Allow for 70 minutes - Aromatouch $90<br />
Gift voucher<br />
is valid until<br />
October <strong>2018</strong>.<br />
B9979H<br />
K4588R<br />
Mother’s Day Special<br />
G&M<br />
Indulgence<br />
Facial $45<br />
(45 minutes)<br />
Treatments:<br />
• Facials<br />
• Spray Tanning<br />
• Manicures & Pedicures<br />
• Dermablading<br />
• Eye Enhancements - Eye Lash<br />
Perm & Tint, Brow Shape & Tint<br />
• Eye Lash Extensions<br />
• Massages<br />
B5536H<br />
NV Beauty<br />
147 Ohaupo Road, Urlich Shopping Centre<br />
Glenview, Hamilton<br />
07 843 6363 | www.nvbeauty.co.nz
44 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
WORKPLACE HEALTH AND SAFETY<br />
Corporate eye care programme pays off<br />
The responsibility for employee safety<br />
and care has long been a priority for<br />
many <strong>Waikato</strong> employers, even before the<br />
changes in health and safety regulations.<br />
Independent local optometrist<br />
group, Paterson Burn,<br />
has been inside workplaces<br />
around the region for many<br />
years, offering vision screening,<br />
discounts and safety frame<br />
packages to corporate and<br />
industrial employers.<br />
The ability to offer eye<br />
examinations and onsite<br />
screening to staff has a clear<br />
advantage for many employers<br />
in terms of ensuring staff safety<br />
as well as productivity.<br />
Paterson Burn’s marketing<br />
manager Martine Wong,<br />
observes that the motivation<br />
for many of their customers<br />
in the Corporate Eyecare programme<br />
is to achieve the highest<br />
level of care for their teams<br />
which means higher productivity<br />
for the company, and a safe<br />
and comfortable environment<br />
for working.<br />
“We hear stories of staff<br />
who have not realised they<br />
required any vision correction<br />
until they were offered this<br />
free onsite screening, and that<br />
their working life has changed<br />
no end now they have the correct<br />
lenses.”<br />
Paterson Burn staff visit<br />
locations, particularly in<br />
Hamilton, where there are<br />
teams spending all day looking<br />
at screens, with digital eye<br />
strain or dry eye becoming<br />
increasingly common conditions.<br />
The Paterson Burn group<br />
is part of a select list of optometrists<br />
who can now offer<br />
Eyezen lenses that are specifically<br />
designed to improve<br />
vision and reduce the impact<br />
of eye strain and harmful blue<br />
light. This is a breakthrough<br />
for many office-based workers.<br />
With practices in Te<br />
Awamutu, Cambridge,<br />
Tokoroa and Thames, the team<br />
also visits many industrial and<br />
agri-sector businesses with a<br />
diverse range of requirements<br />
for protecting and correcting<br />
vision issues in their teams.<br />
“Prescription safety glasses<br />
are definitely something we<br />
are seeing a lot of interest<br />
in”, says Martine. “Not only<br />
is it cumbersome to put safety<br />
glasses on over the top of<br />
prescription glasses, it can also<br />
distort the vision. We’ve had<br />
lots of great stories from staff<br />
in industrial environments who<br />
have raved about how much<br />
easier life is now with just<br />
the one pair of glasses. And<br />
believe me, they’re far from<br />
ugly and clunky too.”<br />
As well as safety glasses,<br />
the corporate eye care programme<br />
includes free workplace<br />
screens, discounts on<br />
frames, lenses, contact lenses<br />
and follow-up comprehensive<br />
eye exams.<br />
Contact details:<br />
Trish Tate<br />
corporate@patersonburn.co.nz<br />
07 959 0085<br />
patersonburn.co.nz/corporate<br />
WORK<br />
FOCUSED?<br />
Ensure your employees are<br />
focused on the job with free<br />
onsite vision screening from<br />
Paterson Burn.<br />
The Corporate Eyecare Programme includes:<br />
• Free onsite workplace screenings<br />
• Discounted comprehensive eye exams<br />
• Discounted frames, lenses and contact lenses<br />
Safety frames packages are also available<br />
corporate@patersonburn.co.nz<br />
07 959 0085<br />
patersonburn.co.nz/corporate<br />
HAMILTON | CAMBRIDGE | TE AWAMUTU | THAMES | TOKOROA | AUCKLAND
BAY NEWS<br />
Tourists up amid calls<br />
for more funding<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong> 45<br />
The good news for the Coastal Bay of<br />
Plenty is that tourists spent a record $1<br />
billion last year. The less good news - at<br />
least for some business ratepayers - is that<br />
Tourism Bay of Plenty is seeking increased<br />
annual council funding of around $620,000<br />
to help support a new and better targeted<br />
approach.<br />
By DAVID PORTER<br />
Tourism BOP says<br />
the increase would<br />
make its funding more<br />
aligned with other similar-sized<br />
Regional Tourism<br />
Organisations (RTOs).<br />
And it would underpin its<br />
efforts to drill down and gain a<br />
better understanding of exactly<br />
who comes to the region and<br />
why, and to transition from<br />
largely promotional activities<br />
to what the industry describes<br />
as destination management.<br />
“It would be reckless to<br />
allow this level of growth<br />
without a considered management<br />
plan. We are aiming to<br />
grow the visitor economy on<br />
our terms, with the right visitors<br />
at the right time, for the<br />
benefit of the region,” said<br />
Tourism BOP chief executive<br />
Kristin Dunne.<br />
“Destination management<br />
Ovation of the Seas: At Tauranga.<br />
Photo/Katie Cox, Tourism BOP<br />
Kristin Dunne:<br />
Photo/Tourism BOP<br />
is the coordinated management<br />
of all the elements that make<br />
up a region. It is the key to<br />
controlling tourism’s environmental<br />
impacts and preserving<br />
the region’s unique identity.”<br />
Dunne told Bay of Plenty<br />
<strong>Business</strong> <strong>News</strong> the move was<br />
part of a long-term strategy<br />
that was attempting to balance<br />
growth with a solid management<br />
plan. As part of this<br />
process, the tourism body has<br />
put together a 10-year Visitor<br />
Economy Strategy. This has<br />
forecast that the visitor economy<br />
will grow by more than 50<br />
percent by 2028, positioning<br />
tourism as one of the larger<br />
economic contributors to the<br />
region.<br />
“The additional funding<br />
will allow us to do a lot more<br />
research so that we can better<br />
understand the visitors and we<br />
could be making insight-led<br />
decisions. That’s really at the<br />
heart of destination management<br />
- it’s making sure we<br />
understand who the visitors<br />
are, where they’re coming<br />
from, and what they need.”<br />
The reality was that currently<br />
the research data was<br />
very poor, Dunne said. The<br />
BOP is a region with many<br />
entry and exit points, making<br />
measurement of visitors<br />
difficult.<br />
But she emphasized that<br />
this wasn’t just a BOP problem,<br />
but a national one.<br />
Regional Tourism New<br />
Zealand says current ways of<br />
thinking about tourism development<br />
are “not fit for purpose”<br />
and tourism needs to be<br />
on the agenda of every council<br />
around the country.<br />
Executive officer Charles<br />
Ives says increased growth in<br />
tourism will place pressure on<br />
the regions, which has to be<br />
Gloworm kayak tours: Photo/Waimarino<br />
anticipated before it has a negative<br />
effect on communities.<br />
“Tourism – perhaps more<br />
than any other industry – touches<br />
the whole community and<br />
while most New Zealanders<br />
overall are still comfortable<br />
with the industry, we are<br />
already seeing early indicators<br />
of pressure such as overcrowding<br />
and negative reactions to<br />
Freedom Campers,” he says.<br />
“These are warnings of the<br />
impact tourism can have on<br />
us, if we don’t have a planned,<br />
developed and managed<br />
approach.”<br />
A core facet of destination<br />
management is solid visitor<br />
insights to best understand a<br />
visitor economy and its visitors,<br />
said Dunne.<br />
If the additional funding<br />
it has applied for through<br />
Tauranga City Council’s Long<br />
Term Plan is approved, significant<br />
insights work into visitor<br />
numbers and visitors themselves<br />
would be undertaken,<br />
enabling it to best utilise its<br />
marketing dollar in targeting<br />
the right visitors to visit at the<br />
right time.<br />
“All we really know with<br />
confidence is how much visitors<br />
are spending - we don’t<br />
know where they’re coming<br />
from or who they are, with any<br />
confidence,” said Dunne.<br />
“We are working with<br />
all the stakeholders who are<br />
involved in tourism, of which<br />
there are many, and we’re<br />
looking out the next 10 years<br />
to say, of what visitors have<br />
told us they want, what is it we<br />
need to deliver in the next decade<br />
to give them a good visitor<br />
experience.”<br />
Dunne said the industry was<br />
currently very demand-oriented.<br />
“We just get people here<br />
in as many numbers as we<br />
can. The other side is the supply<br />
side - what experiences do<br />
we deliver, what products are<br />
there, what products should<br />
there be?”<br />
Some observers are critical<br />
of the limited range of<br />
activities available to visitors<br />
to Tauranga - beyond visiting<br />
the beaches and Mount<br />
Maunganui - especially in<br />
contrast to Rotorua’s range of<br />
well-developed activities and<br />
events programme.<br />
Rotorua Economic<br />
Development chief executive<br />
Michelle Templer says<br />
Rotorua has continued to add<br />
new products to ensure they<br />
keep pace with the changing<br />
wants and needs of visitors.<br />
(see pages 21 and 22)<br />
Max Mason, chair of the<br />
TCC’s economic development<br />
committee, says the council is<br />
well aware the tourism body<br />
wants to change its role from<br />
not only promoting, but managing<br />
the region. There are<br />
a number of negative aspects<br />
to tourism, including increased<br />
freedom camping and traffic<br />
issues.<br />
“They want to base their<br />
future development on<br />
insights, so a lot of visitor<br />
research needs to occur,” said<br />
Mason.<br />
“At the moment, most of<br />
their insights about where<br />
people come from and their<br />
impact is done in those overseas<br />
markets. One of the really<br />
important bits of information<br />
that we don’t have, for exam-<br />
ple, is how many people visit<br />
Tauranga to see friends and<br />
relatives. We know it’s a massive<br />
amount, but we don’t really<br />
know how much.”<br />
Tauranga Chamber of<br />
Commerce Chief executive<br />
Stan Gregec said he was in<br />
principle supportive of something<br />
that at least reflected<br />
a more targeted approach to<br />
council funding.<br />
“We are a membership-based<br />
organisation that is<br />
a proxy for the business community,”<br />
he said.<br />
“Tourism BOP is 100-per<br />
cent funded by councils and<br />
we have been asked to support<br />
them getting another $620,000<br />
a year. Clearly it’s the general<br />
business community that is<br />
going to have to pay for this<br />
eventually through rates. But<br />
at least it would be an example<br />
of a targeted rate so we would<br />
know in theory where those<br />
funds were going to be spent.”<br />
He was speaking in the context<br />
of the current opposition<br />
by many in the business community<br />
to the proposed shift to<br />
businesses paying higher rates.<br />
“We do understand there<br />
is a national formula for tourist<br />
organisations and Tourism<br />
BOP has a bit of catchup to do.<br />
I support the destination management<br />
approach. But their<br />
focus till now has been on<br />
promoting, and they’ve done<br />
very little to coordinate what<br />
happens at this end. I would<br />
have thought, given the money<br />
they have been getting for<br />
external promotion for years,<br />
that it would have been a good<br />
idea to have done some of that<br />
analysis already.”<br />
Zespri gets tick from growers for share changes<br />
By RICHARD RENNIE<br />
Major changes to<br />
Zespri’s share structure<br />
have been welcomed<br />
by the sector’s grower<br />
body as the export marketer<br />
moves to more closely align its<br />
ownership with those responsible<br />
for producing the fruit.<br />
The changes resolve the<br />
longstanding problem of<br />
so-called “dry” shareholders<br />
- those who have shares<br />
in Zespri, but are no longer<br />
actively growing kiwifruit. The<br />
changes are Zespri’s attempt to<br />
deal with what chairman Peter<br />
McBride described as a concerning<br />
mis-alignment of ownership<br />
between growers and<br />
non-growers.<br />
Almost 30 percent of shareholders<br />
are currently below<br />
the 1 share:1 tray ratio, while<br />
eight percent of growers are<br />
over the 4:1 share cap Zespri<br />
proposed in the constitutional<br />
NZKGI’s Nikki Johnson:<br />
Growers supportive of<br />
changes to address<br />
dry shareholding issue.<br />
Photo/Supplied.<br />
changes. Meanwhile, 15 percent<br />
of Zespri’s 120 million<br />
shares are held by people who<br />
are no longer connected with<br />
the industry.<br />
A special general meeting<br />
held in mid-March drew<br />
the required 75 percent-plus<br />
grower support for the changes.<br />
After almost five years and a<br />
major industry strategy review,<br />
kiwifruit growers have agreed<br />
to the proposed changes to<br />
Zespri’s constitution.<br />
There are now caps on the<br />
ability of non-producing shareholders<br />
to continue owning<br />
shares, as well as a focus on<br />
getting new growers to own<br />
shares representing the volume<br />
of crop they contribute.<br />
Growers who are overshared,<br />
with more than four<br />
shares per tray of production,<br />
will face a cap on their ability<br />
to buy more shares.<br />
And those over-shared at<br />
the time of the new rules will<br />
have seven years to sell the surplus<br />
shares, and three years for<br />
those who become overshared<br />
after the rules are introduced.<br />
In an effort to better align<br />
the 18 million shares attached<br />
to non-growing owners, Zespri<br />
has set a dividend cap on<br />
non-producing shareholders,<br />
who now face a fade out period<br />
of seven years on their dividend<br />
payment.<br />
“We are at a critical junction<br />
with a unique opportunity<br />
to formalise what the majority<br />
of owners have asked for,” said<br />
McBride.<br />
The changes have been<br />
welcomed by Nikki Johnson,<br />
chief executive of grower body<br />
New Zealand Kiwifruit Growers<br />
Incorporated (NZKGI).<br />
“On behalf of NZ’s kiwifruit<br />
growers, NZKGI is<br />
pleased with the outcome of<br />
Zespri’s Special Meeting,” she<br />
said.<br />
“The passing of the resolutions<br />
at the Special Meeting<br />
was the final step in achieving<br />
what growers indicated they<br />
wanted in the Kiwifruit Industry<br />
Strategy Project.<br />
“In 2015, around 90 percent<br />
of growers voted in the KISP<br />
referendum to support proposals<br />
to change Zespri’s constitution<br />
to allow for alignment<br />
between growers and shareholders.”<br />
McBride gave a brief history<br />
lesson on Zespri’s creation<br />
back in 2000, when growers<br />
had sought government<br />
approval to make the marketer<br />
a full co-operative.<br />
“Treasury would not allow<br />
it – but that is where we are<br />
wanting to head back to today.”<br />
McBride said dealing with<br />
the share allocation was also<br />
a significant succession issue<br />
that needed to be addressed,<br />
just as in any farm or orchard<br />
operation’s ownership.<br />
“The outcome will be<br />
important for the next generation<br />
of kiwifruit growers.”<br />
To facilitate the entry of<br />
newer growers as shareholding<br />
operators, the changes have<br />
included an allowance for new<br />
entrants to have the entitlement<br />
to buy shares up to one share<br />
per tray. This is if they own or<br />
lease a site on which there is<br />
no history of production in the<br />
past three years. Those shares<br />
cannot be voted with until the<br />
orchard begins production.<br />
A share buy-back programme<br />
will also target those<br />
growers who are over-shared<br />
and non- producing share holders,<br />
purchasing their shares at<br />
fair market value, and targeting<br />
a share issue to unshared and<br />
under-shared growers.<br />
“This support for change<br />
reflects the cohesiveness of our<br />
industry and a common interest<br />
among growers and former<br />
growers in seeing it prosper,”<br />
said McBride.<br />
“The measures require a<br />
huge amount of goodwill,<br />
but ultimately they will support<br />
Zespri’s ability to deliver<br />
strong, sustainable value to<br />
kiwifruit growers and shareholders<br />
over the long term. It’s<br />
a fantastic legacy for the next<br />
generation of people in our<br />
industry.”
46 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
Digital game developed to help<br />
with sign language learning<br />
Hamilton woman Adele Hauwai is the<br />
innovator behind SeeCom (Reo-a-Karu),<br />
a social enterprise which provides sign<br />
language classes and products, and is<br />
developing an interactive, digital sign<br />
language game to help people communicate.<br />
“Sign language is one of<br />
the easiest languages to<br />
learn and it can be fun for<br />
children, parents and whanau,”<br />
says Adele. “There are so many<br />
benefits to learning sign language.<br />
It’s not just for deaf people.<br />
We educate parents how to<br />
communicate with all children<br />
using reo rotarota (sign language),<br />
even parents of children<br />
with autism or with slow<br />
<strong>Waikato</strong> Innovation Park business advisor Kahurangi Taylor.<br />
speech development or learning<br />
challenges.”<br />
Adele established SeeCom<br />
in November 2016 and she has<br />
grown her company into one<br />
that employs 12.<br />
Initially set up to teach basic<br />
sign language to parents and<br />
caregivers of babies, the company<br />
has become much more<br />
than that.<br />
In the past year SeeCom has<br />
been recognised with multiple<br />
awards for its products and<br />
services, which also includes<br />
sign language posters and flash<br />
cards in te reo Māori.<br />
Adele says one of the challenges<br />
of her business is the<br />
misconception that sign language<br />
is only for deaf people.<br />
She says sign language “is for<br />
everyone” and can be used as a<br />
“support language” for everyone<br />
from babies, toddlers and<br />
children to those with communication<br />
barriers.<br />
“Sign language is empowering,”<br />
she says. “I struggled with<br />
learning, and sign language<br />
helped me. I’ve been communicating<br />
in sign language for<br />
more than 25 years. For a toddler<br />
or child who struggles to<br />
communicate it reduces frustration<br />
and tantrums, helps with<br />
bonding and relationships and<br />
boosts confidence.”<br />
She says the value of sign<br />
language in an education setting<br />
is immense, and there is a<br />
lot of interest from ECE teachers<br />
and educators in learning it.<br />
SeeCom offers professional<br />
development sign language<br />
classes for schools and organisations.<br />
They are particularly<br />
focused on training people who<br />
are fluent in te reo Māori to be<br />
sign language tutors, and have<br />
been inundated with interest<br />
from Māori organisations and<br />
schools, including kura kaupapa<br />
and kōhanga reo.<br />
Of <strong>Waikato</strong>-Tainui, Ngāti<br />
Kahungunu and Tūhoe descent,<br />
Adele juggles family life and a<br />
six-year-old son with entrepreneurship.<br />
She is keen to share her<br />
passion for sign language.<br />
“There are more than 200 sign<br />
languages around the world,<br />
so there is huge potential to<br />
develop sign language products,<br />
services and apps.”<br />
The SeeCom team are in the<br />
process of developing an interactive<br />
digital game that uses<br />
sign language. Their innovative<br />
sign language game traces<br />
the gamer’s body movements<br />
and signs to make the character<br />
do something in the game. “If<br />
you sign JUMP, the character<br />
jumps, sign SWIM, the character<br />
swims,” says Adele.<br />
The game has past the prototype<br />
stage, and SeeCom is<br />
currently doing research to produce<br />
the full game version. “We<br />
are testing it in different markets<br />
to see how different users<br />
interact with the game, and we<br />
are looking for investors and<br />
funding to get it to market,” she<br />
says.<br />
Kahurangi Taylor, a<br />
<strong>Waikato</strong> Innovation Park business<br />
growth advisor, said that<br />
SeeCom’s new product is innovative<br />
with a lot of potential.<br />
“It’s a really cool game and<br />
something that everyone will<br />
enjoy.”<br />
Kahurangi has been working<br />
with Adele since last year.<br />
The <strong>Waikato</strong> Innovation Park<br />
business growth team, funded<br />
by the Regional <strong>Business</strong> Partner<br />
Network (RBPN) which<br />
is supported by New Zealand<br />
Trade & Enterprise (NZTE)<br />
and Callaghan Innovation, has<br />
helped with advice and funding<br />
to grow.<br />
Adele was encouraged to<br />
apply for a Callaghan Innovation<br />
Getting Started grant,<br />
which covers 40 percent<br />
towards the total cost for game<br />
developers to work on developing<br />
a prototype for the game<br />
last year. <strong>Waikato</strong> Innovation<br />
Park <strong>Business</strong> Growth Advisors<br />
mentored Adele through<br />
the application process.<br />
The <strong>Waikato</strong> Innovation<br />
Park team also helped her<br />
access mentoring and networking<br />
events with other entrepreneurs.<br />
“I’ve attended a lot of<br />
the Māori business hui and it’s<br />
been powerful hearing other<br />
people’s success stories and<br />
experiences,” she says.<br />
Adele is currently a participant<br />
on the Kōkiri Māori business<br />
accelerator programme,<br />
run by Te Wānanga o Aotearoa,<br />
Ministry of <strong>Business</strong>, Innovation<br />
and Employment and Callaghan<br />
Innovation.<br />
In the past year SeeCom<br />
has won four awards. These<br />
included Launching Leaders<br />
(LDS-BPA) 2016, the Dig My<br />
Idea - Māori Innovation Awards<br />
(Open Category) in 2017, Innovate<br />
NZ Competition Finalist<br />
2017 and the Kōkiri awards<br />
<strong>2018</strong>. Ms Hauwai also received<br />
a Māori entrepreneur bursary<br />
to attend the Social World<br />
Enterprise Forum in September<br />
2017.<br />
Adele hopes that her business<br />
will have a positive effect<br />
on people lives.<br />
“With educating more<br />
communities about how sign<br />
language can benefit them as<br />
a support language, we have<br />
done away with the myth that<br />
sign language is just for deaf<br />
people,” she says. “What we<br />
are doing is trying to develop<br />
hands-on learning that is fun,<br />
educational and will help people<br />
to communicate through<br />
sign language.”<br />
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48 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
FROM THE GROUND UP<br />
A1homes Cambridge<br />
show home a stunner<br />
A1homes <strong>Waikato</strong> has recently opened<br />
their brand new show home in the Landon<br />
Park subdivision on Norfolk Drive in<br />
Cambridge. Owner, Dan Jensen took the<br />
opportunity to showcase flexibility with<br />
this architecturally designed, bespoke<br />
home which will set a new standard of<br />
comparison for A1homes <strong>Waikato</strong>, making<br />
a bold statement that it is a credible player<br />
in the design and build market.<br />
Proudly building Kiwi homes<br />
for Kiwis for 15 years<br />
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are looking to build your first home, a beach bach, or a large spacious<br />
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you would like to manage the build yourself.<br />
As Registered Master Builders, all our ‘Built Homes’ come with a<br />
10 Year Master Build guarantee giving you that extra peace of mind.<br />
From the initial concept and design stage, right the way through to<br />
council consents, and encompassing the build itself, A1 Homes <strong>Waikato</strong><br />
is here to help you from start to finish.<br />
Call into our Showhome 53 Norfolk Drive, Cambridge or call us today to<br />
discuss getting your building project underway.<br />
A1homes <strong>Waikato</strong>’s<br />
branch manager, Gary<br />
Labao says the home<br />
is by the far the biggest show<br />
home the company has built<br />
and without doubt, the most<br />
highly specified, brimming<br />
with many exciting features<br />
and innovations. The home<br />
makes good use of technological<br />
advances including a<br />
fully automated heating and<br />
cooling ducting system, a gas<br />
fire that can be remotely activated<br />
by an app of your phone,<br />
and of course the very latest<br />
in kitchen appliances and<br />
equipment. “The kitchen itself<br />
is outstanding,” says Gary.<br />
“We’ve used a lot of natural<br />
materials - timber, stainless<br />
steel, stone bench tops, custom<br />
made splash backs - and we’ve<br />
included a wet bar too.”<br />
The building work is done<br />
and the time has come to open<br />
the doors to our brand new<br />
show home! Whether you've<br />
built with us, you’re thinking<br />
about building or you’re generally<br />
interested in the latest<br />
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along to our brand new show<br />
home at 53 Norfolk Drive,<br />
Cambridge, between 10am and<br />
3pm.<br />
Showhome:<br />
53 Norfolk Drive, Cambridge<br />
Contact: Gary Labao<br />
m: 027 559 1821<br />
e: gary.labao@a1homes.co.nz<br />
p: 0800 A1homes<br />
www.A1homes.co.nz<br />
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A1056T
FROM THE GROUND UP<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong> 49
50 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
FROM THE GROUND UP<br />
Service and quality the key<br />
at Reinforcing Steel Supplies<br />
Importing steel is a far cheaper option than<br />
buying New Zealand made steel but, as<br />
several major infrastructure projects have<br />
recently learned, you get what you pay for.<br />
And what you get<br />
when you deal with<br />
Hamilton-based company<br />
Reinforcing Steel<br />
Supplies is quality New<br />
Zealand-made steel which<br />
has been rigorously tested and<br />
is fit for whatever purpose<br />
required.<br />
The company, which has<br />
been operating since 1999, is<br />
one of New Zealand’s leading<br />
suppliers of reinforcing<br />
steel and company head Sam<br />
Sherborne says they pride<br />
themselves on stocking only<br />
Kiwi-made steel.<br />
While this makes it hard<br />
to compete with imported<br />
products on price alone, the<br />
company succeeds by looking<br />
after its customers, she says.<br />
“It’s our service and our<br />
quick turnaround time that<br />
makes us different.<br />
“You’ve got to be fast in<br />
this game. Because of this<br />
we’ve become the supplier<br />
of choice for many clients in<br />
the industrial, residential and<br />
commercial areas.”<br />
Sam says Reinforcing<br />
Steel Supplies’ customers<br />
appreciate the honest and<br />
transparent service the company<br />
provides and with more<br />
than 20 years in the industry,<br />
staff have the knowledge and<br />
experience to provide effective<br />
solutions for projects of<br />
any size.<br />
“We get people come in<br />
off the street looking to do a<br />
driveway or something like<br />
that, all sorts of people buy<br />
our products. We understand<br />
the challenges of choosing the<br />
right reinforcing steel products<br />
for your projects, which<br />
is why we want to save you<br />
the hassle.”<br />
She says staff are always<br />
available to discuss project<br />
needs with customers and<br />
provide practical advice.<br />
“We’re a friendly bunch<br />
and happy to go over your<br />
needs to ensure you get the<br />
correct product for the job.”<br />
All the steel supplied by<br />
Reinforcing Steel Supplies is<br />
made in New Zealand from<br />
recycled steel and undergoes<br />
a rigorous testing regime<br />
before being allowed into the<br />
market, Sam says.<br />
That involves stretching<br />
the steel to its breaking point<br />
and in recent times imported<br />
steel being used on major<br />
projects throughout New<br />
Zealand has proved to be far<br />
weaker than initially claimed.<br />
This has led to concerns<br />
about the ongoing safety of<br />
the projects, which include<br />
important bridges and tunnels.<br />
Those concerns don’t<br />
apply to projects using our<br />
products, Sam says.<br />
With consumers placing<br />
an increasing focus on the<br />
environment and recycling,<br />
Reinforcing Steel Supplies’<br />
products are well placed to<br />
take advantage of any moves<br />
towards locally made and<br />
recycled steel products.<br />
While based in Hamilton,<br />
Reinforcing Steel Supplies<br />
delivers its products throughout<br />
the central North Island,<br />
although as Sam says: “If<br />
someone wants steel in<br />
Napier, we’ll take it to them.<br />
“You can count on us to<br />
deliver to your location at a<br />
time that is best for you.”<br />
The company offers a wide<br />
range of multipurpose metal<br />
products and services, including<br />
steel rods, mesh, wire and<br />
accessories, and can provide<br />
either ready-made or madeto-order<br />
products to suit any<br />
project specifications.<br />
Reinforcing Steel Supplies<br />
is at 28b Foreman Rd, Te<br />
Rapa, Hamilton, 3200. Call<br />
07-849-8196, email reosupplies@xtra.co.nz<br />
or visit<br />
www.reinforcingsteel.co.nz<br />
Limited<br />
We specialise in reinforcing<br />
steel and mesh with all<br />
recycled NZ supplied steel.<br />
Family owned and operated.<br />
Contact us for free,<br />
no obligation quotes.<br />
ReinfoRcing<br />
Steel SupplieS<br />
28B Foreman Road<br />
07 849 8196<br />
reosupplies@xtra.co.nz
FROM THE GROUND UP<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong> 51<br />
Crestline - the latest<br />
in office design<br />
Crestline is a family owned commercial<br />
furniture company who've been in business<br />
for more than thirty years. Their products<br />
encompass the latest developments in<br />
workplace thinking at price points within<br />
reach of every progressive New Zealand<br />
business.<br />
“The office, and the way<br />
people work has changed<br />
dramatically over the<br />
30 years we’ve been in business.<br />
These days, more and<br />
more companies understand<br />
the benefits of well-designed<br />
workplaces - from increased<br />
productivity, to attracting and<br />
retaining talent, to impressing<br />
customers” says Richard<br />
Renton, Crestline’s managing<br />
director.<br />
And because of that understanding,<br />
furniture for the<br />
modern workplace has moved<br />
beyond desks and chairs.<br />
Today you’ll find comfy<br />
armchairs and sofas, booths,<br />
benches, stools, leaners and<br />
more. People don’t just sit at<br />
their desk to work anymore,<br />
they work in the way that suits<br />
them best.<br />
That’s what drives the team<br />
at Crestline. Staying ahead of<br />
the major trends in workplace<br />
thinking and providing the<br />
furniture to fit. That, and making<br />
the office transformation<br />
an enjoyable and hassle-free<br />
experience for their clients.<br />
Working with architects<br />
and designers, or directly with<br />
end customers, the team at<br />
Crestline is passionate about<br />
supporting people at work.<br />
With showrooms in Hamilton<br />
and Auckland, they supply<br />
furniture for office fit-outs<br />
throughout NZ. This is a company<br />
that is dedicated to doing<br />
the best for their customers.<br />
Their mantra - all projects<br />
‘delivered in full, on time, to<br />
spec, every time’.<br />
According to Jon Renton,<br />
Crestline’s national sales<br />
manager, businesses all want<br />
one thing - to get the best out<br />
of their staff. And a well-designed<br />
office space can help<br />
with that.<br />
“It’s awesome to go back<br />
into a fit-out we’ve furnished<br />
and see it in action. To hear<br />
directly from staff what a difference<br />
the environment has<br />
made to their work. That’s the<br />
reward.”<br />
Jon is full of praise for the<br />
architects and designers they<br />
work with. He humbly says<br />
“We supply the furniture to<br />
the designer’s brief. So it’s<br />
the skill of the designer that<br />
dictates how good a space will<br />
be.”<br />
But, Jon says, it’s the skill<br />
of Crestline’s in-house design<br />
team to stay ahead of the curve<br />
and have the right products for<br />
the office designers to specify.<br />
“We’re always thinking,<br />
what’s next?”<br />
For the team at Crestline,<br />
it’s all about delivering vibrant<br />
and effective workspaces<br />
where people love to work.<br />
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52 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
EDUCATION = OPPORTUNITY<br />
<strong>Waikato</strong> MBA team wins most innovative<br />
business award<br />
Four University of <strong>Waikato</strong> MBA students<br />
have secured second place in New<br />
Zealand’s biggest startup competition,<br />
walking away with the <strong>2018</strong> Most Innovative<br />
<strong>Business</strong> Idea Award for a recreational<br />
fishing share-economy platform.<br />
Winning team Casually<br />
Yes consisted of<br />
advanced dryer operator<br />
Benji Henwood, freelance<br />
interpreter and designer Hiyam<br />
O’Donnell, learning and development<br />
consultant Paul Commins,<br />
and innovation project<br />
manager Natalia Moyano.<br />
Despite the team’s name,<br />
there was nothing casual about<br />
the foursome entering the Soda<br />
Inc. Innes48 <strong>Business</strong> Startup<br />
competition in March. Developing<br />
a viable business start-up<br />
within 48 hours is not for the<br />
faint-hearted, but it's possible<br />
when you’re at the business-end<br />
of the <strong>Waikato</strong> MBA<br />
programme.<br />
The theme for this year’s<br />
competition was ‘Better<br />
Team Casually Yes – (L to R) Paul Commins, Natalia<br />
Moyano, Hiyam O’Donnell and Benji Henwood<br />
Together’ and challenged<br />
teams to respond through taking<br />
a collaborative, community<br />
approach with their startup<br />
business.<br />
“Meeting through the<br />
<strong>Waikato</strong> Master of <strong>Business</strong><br />
Administration programme<br />
in Hamilton and travelling<br />
together last year during the<br />
international study tour to London<br />
strengthened the bonds we<br />
had made during class,” says<br />
team captain Benji Henwood.<br />
The business idea was born<br />
when Mr Commins received<br />
a phone call from a friend to<br />
spend a day fishing on his boat.<br />
Hooking a once-in-a-lifetime<br />
gamefish spurred him on to<br />
consider how he could recreate<br />
this experience for anglers<br />
chasing their next big catch.<br />
Hook Me Up aims to bring<br />
the New Zealand fishing community<br />
together through a webbased<br />
platform to hook anglers<br />
up with boat owners and create<br />
a more valuable fishing experience.<br />
“The competition gave us<br />
the opportunity to show off<br />
the skills and knowledge we<br />
have learnt at the University of<br />
<strong>Waikato</strong>’s Management School<br />
in the last few years,” Ms<br />
O’Donnell says.<br />
“I definitely could not have<br />
done it two years ago,” says Mr<br />
John Wilkinson, commercial manager at ASB Bank, Team Casually Yes, judges for this years<br />
competition (Roanne Parker, founder and managing director Calibrate Digital Marketing,<br />
Robert Stone, founder New Zealand The Innovation Nation, Chip Dawson, executive board<br />
Member NZ US Council and Campbell Gower, chief cook and bottle washer Phil & Teds) and<br />
Erin Wansbrough CEO at Soda Inc.<br />
Commins. “The <strong>Waikato</strong> MBA<br />
has provided us with a comprehensive<br />
range of tools that<br />
proved invaluable for the task<br />
at hand.”<br />
Academic Director of Executive<br />
Education Dr Heather<br />
Connolly is proud of the team’s<br />
achievement in the competition.<br />
“Our Global <strong>Business</strong> paper<br />
provides a practical platform<br />
for generating innovative business<br />
solutions and pitching the<br />
ideas to potential investors,”<br />
she says. As part of the international<br />
study tour, participants<br />
are tasked with developing an<br />
Industry events are the new<br />
classroom for Media Arts students<br />
Wintec’s Media Arts<br />
students are storytellers,<br />
communicators,<br />
thinkers and problem solvers.<br />
But first and foremost, they are<br />
creatives – and creatives need<br />
inspired ways of learning.<br />
When students enrol in<br />
Wintec’s School of Media Arts<br />
suite of creative degrees, they<br />
know that one thing is certain:<br />
they will walk across the stage<br />
after three years and into their<br />
field of choice, backed by the<br />
networks they have forged for<br />
themselves during their time<br />
there.<br />
These networks are created<br />
through opportunities to<br />
not only showcase their talent<br />
but learn directly from on-site<br />
industry professionals through<br />
a series of events, seminars and<br />
workshops held throughout the<br />
year.<br />
“Ensuring our students are<br />
work ready is about involving<br />
them in an ongoing relationship<br />
with industry, not just the<br />
internship in their final year,”<br />
says Sam Cunnane, Head of the<br />
School of Media Arts.<br />
“To this end we make sure<br />
that they have multiple points<br />
of engagement, from workplace<br />
visits, guest lectures and<br />
learning about business models<br />
relevant to their domain,<br />
through to whole-class projects<br />
working directly for community<br />
and industry sponsors.”<br />
Spark International Festival<br />
of Music, Media, Arts<br />
and Design is one such point<br />
of engagement that generates<br />
industry learning for students.<br />
An annual celebration of the<br />
creative industries, Spark Festival<br />
brings together creative<br />
trailblazers from New York,<br />
Australia, New Zealand and<br />
around the globe, colliding<br />
industry leaders and award<br />
winners with students in a week<br />
of face-to-face exploration and<br />
guidance.<br />
Spark Festival is driven by<br />
the belief that sharing critical<br />
conversations with a line-up of<br />
experienced voices in industry<br />
helps students to grow, learn<br />
and discover, and drives creative<br />
new ways of thinking and<br />
working.<br />
“The whole purpose of<br />
Spark is to provide an opportunity<br />
for our students and members<br />
of the public to learn from<br />
some creative professionals.<br />
Events like the Design Industry<br />
Breakfast provide a forum for<br />
students and members of industry<br />
to hear from outstanding<br />
practitioners, while at the same<br />
time building their connections<br />
and understanding of who’s<br />
doing what in the local scene,”<br />
says Sam.<br />
At Spark Festival, speakers<br />
share their wisdom on<br />
everything from being a social<br />
influencer to working as a freelancer,<br />
sustainable practices in<br />
design and building collaborative<br />
and inclusive communities<br />
in a connected world.<br />
Students are encouraged to<br />
listen to a variety of industry<br />
speakers chosen for their work<br />
in multidisciplinary areas, ask<br />
questions and put learning into<br />
practice with a series of practical<br />
and hands-on workshops.<br />
This model is a step up from<br />
the traditional classroom environment,<br />
and a move towards<br />
hosting Spark Festival workshops<br />
and events throughout<br />
the year shows the benefit these<br />
events have on students and<br />
innovative concept for a new<br />
business. “We inspire participants<br />
to ideate and generate<br />
novel but viable solutions to<br />
unsolved problems, combining<br />
our School’s strategic areas of<br />
expertise – sustainable management<br />
and leading through innovation,”<br />
says Dr Connolly.<br />
Ms Moyano credits the<br />
team’s success to the dedication<br />
of the <strong>Waikato</strong> MBA teaching<br />
staff. “It’s due to the amazing<br />
team of lecturers and professionals<br />
we had the privilege to<br />
learn from in the last few years<br />
that we were able to do it,”<br />
their learning.<br />
Spark International Festival<br />
of Music, Media Arts<br />
and Design is moving into its<br />
she says.<br />
The team is back to their<br />
professional roles, alongside<br />
completing assignments and<br />
finalising their major research<br />
projects. They intend to keep<br />
developing the Hook Me Up<br />
business concept and seek<br />
investment for the start-up venture<br />
later in the year.<br />
Learn more about the<br />
<strong>Waikato</strong> MBA programme –<br />
waikato.ac.nz/go/mba<br />
To find out more about Hook<br />
Me Up and how to get involved<br />
please contact Benji Henwood<br />
on benjihenwood@gmail.com.<br />
20th year and will be held 6-9<br />
August at Wintec’s City Campus.<br />
For more information visit<br />
spark.net.nz<br />
MORE INFORMATION<br />
<strong>2018</strong> LEADERSHIP TOMORROW PROGRAMME!<br />
Leadership Tomorrow Programme is a comprehensive business leadership and management<br />
programme that provides leading-edge business skills, coaching and leadership training to<br />
update your skills and stay abreast of current trends in business.<br />
The Leadership Tomorrow Programme offers a concise and dynamic approach which covers<br />
an extensive range of topics including; critical thinking, judgment and sensemaking, to personal<br />
leadership, future thinking, strategy development, foresighting, scenario planning, management,<br />
sustainability, digital marketing, public relations and business acumen. The programme<br />
is designed to expand your business knowledge skills and confidence as you learn how to<br />
approach key management and leadership challenges of the near future.<br />
The programme will be led by four experienced presenters, plus a guest speaker.<br />
GO ONLINE: www.rutherfordbusiness.nz<br />
EMAIL: wendy@rutherfordbusiness.nz<br />
PHONE: 021 389 937<br />
DATES:<br />
Three full days<br />
8 June <strong>2018</strong>, 13 July <strong>2018</strong><br />
and 17 August <strong>2018</strong><br />
www.rutherfordbusiness.nz/leadership-tomorrow-programme<br />
A5224T
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong> 53<br />
Study Communications, Design,<br />
Music and Art at Wintec with<br />
our suite of creative degrees.<br />
Our degrees, designed with industry professionals,<br />
will teach you the practical and soft skills you’ll need<br />
to hit the ground running in your ideal creative career.<br />
All you need to do is trust your talent. New Zealand's<br />
most forward-thinking degrees are here.<br />
We’re always looking to explore new areas.<br />
Keep updated with what we’re offering at<br />
wintec.ac.nz/creative!<br />
wintec.ac.nz/creative
54 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
EDUCATION = OPPORTUNITY<br />
Wintec disrupts the norms to help<br />
industry respond to the pace of change<br />
In rapidly changing markets with increasing compliance<br />
obligations, industries are constantly re-shaping their workforce<br />
and striving to develop new competencies. But traditional tertiary<br />
education hasn’t been flexible or convenient enough to respond.<br />
Since launching in 2017,<br />
Wintec Professional Programmes<br />
is making it easy<br />
for employers to find solutions<br />
that meet the changing needs of<br />
businesses, organisations and<br />
individuals.<br />
Wintec’s Director of Products<br />
and Planning, Warwick<br />
Pitts says “we’ve drawn on<br />
our expertise as a tertiary educator<br />
and our strong industry<br />
connections to respond with<br />
flexible short courses and tailored<br />
in-house training. Our<br />
programmes are facilitated<br />
by industry experts with realworld<br />
experience and valuable<br />
professional networks.”<br />
Tailored courses and<br />
bespoke solutions suit teams<br />
with specific needs, and bring<br />
fresh thinking and ideas into<br />
the workplace through Wintec’s<br />
network of industry experts.<br />
Wintec’s consultants specialise<br />
in industries and work<br />
with organisations to analyse<br />
their specific business problems<br />
and opportunities. They create<br />
tailor-made solutions which<br />
could involve a mix of training,<br />
mentoring, research and use of<br />
Wintec’s facilities and equipment.<br />
“This creates real opportunities<br />
for agile organisations and<br />
individuals who want to stay<br />
competitive in a rapidly changing<br />
world,” says Mr Pitts<br />
Developing an innovative,<br />
responsive workforce will<br />
future-proof New Zealand<br />
businesses and Industries, and<br />
ensure the <strong>Waikato</strong> region stays<br />
globally competitive. Wintec’s<br />
industry consultants provide<br />
FREE consults for all <strong>Waikato</strong><br />
businesses to scope their specific<br />
needs and connect them to<br />
the relevant industry specialist.<br />
Visit www.wintec.ac.nz/<br />
industry to book your free consult.<br />
DEVELOPING<br />
YOUR<br />
INDUSTRY<br />
Disrupt the norms and future-proof your business<br />
through critical thinking and innovative solutions.<br />
Free<br />
Coffee Consult<br />
BOOK NOW!<br />
Wintec Professional Programmes offer you and your team, tailored development specific<br />
to your business goals. Creating adaptable, responsive businesses of the future.<br />
Are you ready to stand out from the crowd and develop your business’s innovation?<br />
See www.wintec.ac.nz/industry to book a consult with your Wintec industry specialist.
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
55<br />
Entrée<br />
Organic chicken liver parfait,<br />
buttermilk crumpets, candied<br />
mandarins, chioggia beetroot<br />
Trevally ceviche, shallots,<br />
coriander, lime, creme fraiche,<br />
pickled daikon<br />
Cured beef tartare, capers,<br />
croutons, watercress<br />
$12<br />
Mains<br />
Grilled courgette, romesco, goats<br />
cheese, rocket, almonds<br />
Spiced organic chicken breast,<br />
anushka potatoes, corn, bitter<br />
greens<br />
Braised lamb shank, soft polenta,<br />
porcini sausage, rocket<br />
$18<br />
Dessert<br />
Salted caramel ice cream<br />
affogato with frangelico liqueur<br />
Doughnuts, chocolate sauce,<br />
vanilla ice cream<br />
Mahoe very old edam,<br />
handmade crackers, quince paste<br />
$12<br />
two courses $25<br />
*note express lunch menu<br />
changes daily<br />
Book your next lunch<br />
at the award winning<br />
restaurant<br />
Now offering<br />
two course lunches<br />
for $25<br />
The perfect venue for:<br />
Small gatherings<br />
<strong>Business</strong> meetings<br />
Corporate events tailored<br />
for your business<br />
Opening hours<br />
Lunch: Tuesday to Friday<br />
11:30 am to 2pm<br />
Closed: Sunday & Monday<br />
07 834 2921<br />
20 Alma Street Hamilton<br />
www.palaterestaurant.co.nz<br />
SPECIAL EDITION<br />
CAPTIVA<br />
EQUIPE<br />
$41,990\NOW<br />
ONLY $29,990<br />
PERFECT FOR THE<br />
WHOLE FAMILY.<br />
The new Captiva Equipe boasts 7 leather<br />
appointed seats, an electric sunroof, roof<br />
rails, front fog lamps and special edition<br />
18-inch alloy wheels, on top of already great<br />
standard features like phone projection<br />
technology with Apple CarPlay. ® It’s perfectly<br />
equipped for the whole family and an<br />
outstanding value seven seater.<br />
And with 3 years or 100,000 km free<br />
scheduled servicing included as part of the<br />
deal, you could say the Captiva Equipe<br />
comes with all the trimmings.<br />
*Excludes on road costs<br />
Save Save thousands on on Barina, Trax, Captiva and and Trailblazer vehicles<br />
vehicles<br />
Sunroof Leather appointed seats 8 way power driver seats 18” Alloy wheels Roof rails<br />
Phone projection<br />
technology<br />
Front fog lamps<br />
204-208 Anglesea Street Hamilton | P. | 0800 07 P. 282 07 280 282 0987<br />
888 0987<br />
www.ebbettholdenhamilton.co.nz<br />
J3943P<br />
J5237P
SPECIAL ADVERTISING WRAP<br />
Camry redefined<br />
A NEW EMOTIONALLY-CHARGED DESIGN AND<br />
PERFORMANCE EXPERIENCE WITH AGGRESSIVE<br />
EXTERIOR CHARACTER LINES DEFINES THE <strong>2018</strong><br />
TOYOTA CAMRY.<br />
Power in every respect<br />
Thanks to no less than three<br />
powertrain options, the<br />
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For a start, the surefootedness<br />
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Dual Variable Valve Timingintelligent<br />
(VVT-i) remains a firm<br />
part of the Camry line-up.<br />
Sharp-suited<br />
Camry has evolved into a model<br />
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best characteristics of both the<br />
elegant tourer and the sporty<br />
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across its broad specification<br />
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Whether your preference is<br />
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ZR, the Camry has a look<br />
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front-end styling across the<br />
entire range gives the GL and GX<br />
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Also, the latest Camry sees<br />
the trusted efficiency of Toyota's<br />
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technology receive a significant<br />
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compared with the previous<br />
Camry Hybrid.<br />
Meanwhile, the sporty and<br />
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receives both more power and<br />
torque for this iteration - is<br />
paired with a new 8-speed direct<br />
shift automatic transmission,<br />
for the ultimate in driver<br />
involvement.<br />
THE NX SERIES<br />
MAKE EVERY DRIVE AN ADVENTURE<br />
SHARP-EDGED EXTERIOR AND FUN-TO-DRIVE<br />
EXPERIENCE. THE ALL-NEW NX SERIES STRIKES THE<br />
RIGHT BALANCE BETWEEN THE ROAD AND YOU.<br />
Bolder, sharper, better. The new<br />
NX pushes the limits of compact<br />
SUVs to redefine city driving.<br />
NX 300h LIMITED AWD<br />
The iconic L-shaped Daytime<br />
Running Lights complement<br />
the headlights, so your vehicle<br />
is immediately recognizable as a<br />
Lexus.<br />
A vibrant 10.3-inch multiinformation<br />
screen offers<br />
convenient access to numerous<br />
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climate and navigation systems.<br />
Quickly check your vehicle’s<br />
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thanks to a full-color HUD that<br />
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your windshield.<br />
Lexus Hybrid Drive draws<br />
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petrol motors, resulting in instant<br />
torque and surprising acceleration.<br />
Fuel consumption is greatly<br />
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The All-speed Dynamic Radar<br />
Cruise Control helps your Lexus<br />
maintain a safe distance from the<br />
vehicle in front of you.<br />
When you drift into another<br />
lane without a turn signal, the LDA<br />
system alerts you via a steering<br />
wheel vibration and an indicator<br />
on the multi-information display.
SPECIAL ADVERTISING WRAP