One can use the Scan doctor to resolve the job-stuck issues, this could be done as same as method mentioned above for Printer Offline issue. HP Printer Support can also serve you with effective solutions for your issues.
Though the HP has tremendous features and high-end
mechanism, at several occasions users complain of the
issues which meddle in the printing process and influence
Being a user-friendly platform, HP offers its “scan doctor
“to combat the issues which occur without any intimation.
HP Printer Job Stuck Issues:
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Magazine: Fix HP Printer Offline and Jon-Stuck Issues in an Easy Manner