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How to fix a paper jam in a printer
How to fix a paper jam in a printer
When working with any it is inevitable that you will
encounter a The following is a general guide for removing
paper that has become stuck in a number of locations.
Although most modern printers are similar in design, you
may have to make slight adjustments to the following
steps, depending on the model of your Epson printer.
• Warning: You'll want to avoid pulling stuck paper out
from under the front cover if possible, as it may cause
damage to the printer. Instead, pull it from the back of
the printer or paper tray.
• Note: It is important that you go through the all of
following sections to avoid damage to your printer.
Locate and remove any paper stuck in the loading tray
• Remove any loose paper in the loading tray.
• Press the Resume button on the front of the printer.
• Note: If the paper jam is cleared, skip to
the Otherwise, continue with the steps below.
• Remove stuck paper one sheet at a time, starting in
the middle.
• Check for any remaining bits of paper jam in a printer.
• Note: If the paper jam is cleared, skip to the
Otherwise, continue on to the next section below.
Clearing the jam from rear of the printer
If you can't get to the paper jam from the loading tray,
follow the instructions to clear the paper from the rear
of the printer. Usually, the back of the printer has either
a rear access door or a two-sided printing accessory.
Removing a rear access panel
• Locate the knob or access tab on the back of the printer
by or on the panel itself. If it's a knob, move it to
the Unlocked position.
• Remove the panel and carefully pull out the jammed paper.
• Locate and clear away any small bits of paper that remain.
• Replace and secure the rear panel.
Remove the two-sided printing accessory to
clear the paper jam
• Press both RELEASE buttons on either end of the at the
same time and remove it.
• Remove the panel and carefully pull out the jammed
paper.
• Locate and clear away any small bits of paper that
remain.
• Push the module back on and snap it into place.
• Note: If the paper jam is cleared, skip to the
Otherwise, continue with the steps below.
Remove the two-sided printing accessory to
clear the paper jam
• Press the button on top of the module and open the
door.
• Remove the panel and carefully pull out the jammed
paper.
• Locate and clear away any small bits of paper that
remain.
• Close the rear module door.
• Note: If the paper jam is cleared, skip to
the Otherwise, continue on to the next section below.
Pulling paper out from under the front cover
• If all of the previous steps have failed, you may
attempt to remove the jammed paper by pulling it out
from under the front cover CAREFULLY and SLOWLY.
Remember, as stated above, this step is generally not
recommended and should only be a last resort.
• Tip: If you have a laser printer, you may need to
remove the toner cartidge before you can get full
access to the paper.
Ensure the print carriage can move freely.
• Disconnect the printer from power by unplugging the
power cord from the power outlet.
• Watch the carriage to see if it moves all the way to
the right-hand side of the printer and out of sight. Do
not force the carriage to move if it's stuck, as this may
damage your printer.
• Note: If the paper jam is cleared, skip to
Reloading and testing the printer
• Once you've removed the jam, cleared away any
remaining bits of paper, and ensured that the print
carriage can move without issue, test your printer.
• Put some inkjet paper into the loading tray and slide it
into place.
• Print a test page by performing a self-test. Usually a
self-test can be initiated by pressing and holding the
Resume button until your machine starts printing.
Continued problems? Possible printer
hardware problems
• If the printer claims there is still a paper jam after
going through the steps above, your printer may have a
hardware problem that is causing the issues. A
malfunctioning roller or parts in the paper feed
mechanism can make a printer think it has a paper jam.
• In the case of a hardware problem, it may be possible
to have the printer repaired. However, due to the low
costs of printers today, it is often cheaper to buy a new
printer instead of having a printer repaired.
Preventing a printer paper jam
As mentioned earlier, paper jams are an inevitability over
the life of your printer. However, if you're encountering
frequent paper jams, the following steps may help
prevent them.
• If your printer has a paper tray, do not fill the tray to
capacity. Overfilling the paper tray is frequently the
cause of paper jams.
• Many printers have sliding mechanisms that allow
different types and sizes of paper to be fed into the
printer. If the slider is not properly positioned, it can
cause a paper jam.
You can contact us for Epson Printer Repair. We provide
reliable Epson Printer Repair Services at an affordable rate.
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