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April 2017

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THE PASSION<br />

REMAINS.<br />

TEN YEARS ON…<br />

In early 2007, our original Port Melbourne lens laboratory and fledgling support office<br />

opened for business, igniting the first sparks of the Specsavers optical revolution.<br />

One year later, we unveiled our very first stores, heralding the opening of an<br />

incredible 150 Australian stores in just nine months and our first six New Zealand<br />

stores. Consumers in both countries were quick to embrace our simple offer of<br />

high quality eye care and affordable, stylish eyewear – allowing our stores not just<br />

to grow but to thrive.<br />

Fast forward to <strong>2017</strong> and we now have 370 Specsavers stores operating across the<br />

two countries with annual sales approaching $800 million in Australia and over<br />

$100 million in New Zealand. Our customer database has grown to over six million<br />

individuals and we dispensed more than 4 million pairs of glasses over the past 12<br />

months alone, at an average of 80,000 pairs every week.<br />

Partnership – underpinning our success<br />

At the very beginning, we set out our stall to optometrists and dispensers<br />

under the banner ‘A Passion for Partnership’. We presented a new, inclusive<br />

business model that was open to all those with ambition and a passion for<br />

service excellence.<br />

Ten years on our passion for partnership remains undimmed. The Partnership<br />

model that pairs an optometrist and an optical dispenser as partners in their own<br />

store has propelled hundreds of optical professionals into business ownership,<br />

creating hundreds of successful, profitable, community practices and thousands<br />

of current jobs. And the Partnership between the Store Partners and Specsavers<br />

grows ever-stronger, underpinned by an unrivalled business support structure.<br />

Back in 2007, we talked to optometrists and dispensers the length and breadth<br />

of Australia and New Zealand about the Specsavers Partnership – and we are still<br />

doing so today. To gain an insight into our plans for the years ahead and to find out<br />

if you are ready for Partnership in a store of your own, talk to us now in confidence<br />

– and spark your very own optical revolution.<br />

To get the conversation started, contact Sinead Convery on<br />

+61 427 754 076 or sinead.convery@specsavers.com<br />

Millward Brown<br />

Research<br />

No.1 for eye tests<br />

2016<br />

Excellence in<br />

Marketing<br />

Award<br />

2016<br />

Retail<br />

Store Design<br />

Award<br />

2016<br />

Retail<br />

Employer<br />

of the Year<br />

2015<br />

Overall<br />

National<br />

Supreme Winner<br />

2015<br />

Franchise<br />

Innovation<br />

Award<br />

2015<br />

NZ Franchise<br />

System of<br />

the Year<br />

2014<br />

Retail<br />

Innovator<br />

of the Year<br />

2014<br />

Roy Morgan<br />

Research<br />

No. 1 for eye tests<br />

2014<br />

FCA Social<br />

Responsibility<br />

Award<br />

2014<br />

2 NEW ZEALAND OPTICS <strong>April</strong> <strong>2017</strong>

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