08.07.2018 Views

Configure IMAP and POP Servers with Our Telstra Bigpond Webmail Experts

Configuring your Webmail to the new updates of Telstra Bigpond is lot more easier then you may think. Here we have provided some useful tips and tricks to manually carry out this process without any difficulty. Indeed you cannot understand or need some help at any point, give us a call on 1-800-021-482. We welcome all our customers who are seeking for help.

Configuring your Webmail to the new updates of Telstra Bigpond is lot more easier then you may think. Here we have provided some useful tips and tricks to manually carry out this process without any difficulty. Indeed you cannot understand or need some help at any point, give us a call on 1-800-021-482. We welcome all our customers who are seeking for help.

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Configure IMAP and POP Servers with Our

Telstra Bigpond Webmail Experts

IMAP, POP and SMTP information for manual email setup-

Telstra Webmail & Email Setting - IMAP

Hello! Friends that is Telstra Bigpond and here tell about how to setup or configure Bigpond

Webmail and Email Setting with IMAP and POP? So read this article till end and follow the step

which I give below.

If you are a new customer whose take broadband service with Telstra on after 21st April 2016,

or you have received a mail by Telstra Bigpond that your email has updated into newly Telstra

Mail TM , so you need to update your Bigpond Email Settings for manually, so we provide some

steps for apply these settings below.

Telstra Mail suggested to use IMAP yet POP is substitute for IMAP and existing to use to IMAP.

Before changing or updating you’re Bigpond Email Settings you need to back up your email data.

What is the difference between IMAP & POP?

If we talk about Internet Protocols then here two types of protocols IMAP and POP which are

different with each other in working progress. These protocols used to access emails. If you want

check or open your email on multiple devices then IMAP is best choice. IMAP always syncs with

Telstra Bigpond Webmail services.

Please note, IMAP is only available for customers using the new Telstra Bigpond Mail platform

Let’s understand it with a suitable example of differences between IMAP and POP when you read

your emails. If you are using IMAP and marked a mail as “read” mode, it also appeared read

marked in all of your other inboxes. Other hand in POP nothing changes when emails or mail are

downloaded to your particular system or devices and you not see any changes reflected on your

Bigpond Email and across other devices or computer.

If you are thinking about switching POP to IMAP, then your decision will be right. So you will need

to be attentive that any file or folder set up with POP will be lost when you replace with POP to

IMAP. For keep and secure these files or folder, we suggested to logging into Webmail Bigpond

and re-creating then before transferring.


IMAP settings for Telstra Bigpond email

IMAP is the recommended setting for Telstra Bigpond webmail login for customers, so need you

set up your account setting with following steps

Account type


Account type: IMAP

Incoming server details

Incoming server address: imap.telstra.com

Incoming server port: 993

Encrypted connection: SSL

Outgoing server details


Outgoing server address: smtp.telstra.com


Outgoing server port: 465 (recommended) or 587

SMTP authentication: On

Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

Username & Password



Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or

‘@telstra.com’)

Enter your Telstra Bigpond email account password (case sensitive)

Other settings to check


Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.

POP settings for Telstra Bigpond Mail

Account type


Account type: POP3

Incoming server details

Incoming server address: pop.telstra.com

Incoming server port: 995

Encrypted connection: SSL

Outgoing server details

Outgoing server address: smtp.telstra.com

Outgoing server port: 465 (recommended) or 587

Authentication: Yes

Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

Username & Password



Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or

‘@telstra.com’)

Enter your Telstra email account password (case sensitive)

Other settings to check


Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.


Telstra Bigpond Email settings

Settings for older Bigpond Email accounts

Account type


Account type: POP3

Incoming server details

Incoming server address: mail.bigpond.com

Incoming server port: 995

Encrypted connection: SSL

Outgoing server details

Outgoing server address: mail.bigpond.com

Outgoing server port: 465 (recommended) or 587

Authentication: Yes

Encrypted connection: With SSL encryption

Username & Password



Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or

‘@telstra.com’)

Enter your Telstra email account password (case sensitive)

Other settings to check


Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.


Following these steps and setup your Telstra Bigpond webmail. After follow these steps you

can check sending a test message. If you get message then your Bigpond email settings

configured with IMAP and POP otherwise you have some mistake doing follow steps. Recheck

and troubleshoot again for solving these issues.

If you have any query and question regarding to troubleshoot and configure IMAP, POP and

SMTP servers then you can take technical support with Bigpond Support team. Bigpond

Technical Support team highly talented and well trained expertise which are provide solutions

for all Bigpond email issues or errors on the spot with secure accessing remotely. You can touch

with us with Bigpond Tech Support Number at 1-800-021-482 toll-free number and get help for

your issues.

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