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BACKGROUND<br />
OUR PROPOSAL.<br />
THE OPPORTUNITY.<br />
Gebr. Heinemann is<br />
delighted by having been<br />
invited by Carnival Cruise<br />
Lines to participate in this<br />
exciting Retail and Duty Free<br />
opportunity. <br />
Heinemann has a longstanding<br />
philosophy of<br />
becoming involved in<br />
business options only where<br />
we genuinely believe that we<br />
can make a real difference.<br />
Over the past 15 years,<br />
Heinemann was able to take<br />
over more than 40 new<br />
concession contracts at<br />
international airports and<br />
cruise lines worldwide.<br />
All these contracts have<br />
been awarded as a result of<br />
competitive bidding<br />
processes and in every case<br />
Heinemann increased sales<br />
and revenues. <br />
We are proud to say that our<br />
unsurpassed growth has<br />
been largely organic. This is<br />
part of our family company<br />
philosophy: of generating<br />
organic and sustainable<br />
growth.<br />
With our extensive<br />
experience and wide range<br />
of partnerships we are firmly<br />
convinced that we can<br />
positively impact the<br />
performance and also its<br />
operational excellence of<br />
Carnival Cruise Lines. <br />
Though highly experienced<br />
in international travel retail,<br />
the involvement and further<br />
investment in the global<br />
Cruise Retail market<br />
represents a significant step<br />
to our company. A step<br />
thought out carefully prior to<br />
this tender. <br />
The level of quality in our<br />
existing Cruise Retail<br />
environments is proof of the<br />
full commitment and<br />
determination of Heinemann<br />
to deliver an exceptional<br />
shopping experience that<br />
benefits cruise line<br />
passengers. We are<br />
confident you will find the<br />
Heinemann Experience<br />
becoming a hallmark of your<br />
fleet’s commercial offer.<br />
5<br />
THE FIRST CHOICE IN CRUISE TRAVEL RETAIL