and Shine Awards 2011 - People 1st

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Barbara Kolosinska, Sales Director, C&M Travel Recruitment C&M has won numerous industry awards including the Travel Weekly Globe Awards for Best Recruitment Agency, Travel Trade Gazette Best Services Supplier, Travel Bulletin Best Recruitment Agency, Travelmole Best Website and The British Travel Awards Best Recruitment Agency over the years. She has played an integral part in helping C&M achieve its Sunday Times ‘Best Businesses to work for’ accreditation. In 2009, Barbara was voted onto the board of the Institute of Travel and Tourism. Brigid Simmonds, Chief Executive, British Beer, Pubs and Bars Association The BBPBA is the drinks and hospitality industry’s largest and most influential trade association representing 98% of UK brewing (by volume) and the ownership of over half of the nation’s 54,000 pubs. Having previously worked as chief executive for Business in Sport and Leisure for 17 years, Brigid has an excellent track record of influencing policy and partnership working within the industry. Carol Marlow, Managing Director, P&O Cruises Carol became president and managing director of Cunard Line in 2005 and joined P&O Cruises, Britain’s largest cruise line, in 2009. She became chairman of the cruise section of the Passenger Shipping Association in 2002 and for two years, to July 2008, was chair of the Passenger Shipping Association in total, both cruise and ferry. Having completed the usual period of office, Carol is now vice chairman. Caroline Fry, Managing Director, CH&Co Caroline is managing director of CH&Co, a leading independent catering group with five specialist brands. She is also managing director of the staff catering brand, Charlton House, representing the largest core of contracts within the group. She was the company’s first full-time operational employee in 1994, becoming operations director in 1997, and client resources director and a board director in 1998. Carrie Wicks, Director of Operations, Firmdale Carrie has overseen the transition of a four star boutique hotel company to a world-class, multi award-winning, luxury hotel company whilst at the same time running one of the most successful hotels in London, the Soho Hotel. A winner of the Catey Manager of the Year, Carrie has championed the cause of women managers and, as a result of her tutelage and mentoring, there are now a total of 5 out of 7 general managers that are female in the company. Chris Browne, Managing Director, Thomson Airways and Board Member, TUI Travel PLC Thomson Airways has grown to become the third largest airline in the UK with Chris playing a key role in its development since joining in 2007. Chris’ earlier career was with Carlson Worldchoice, the travel agent, before moving to First Choice. Prior to joining Thomson Airways, Chris was managing director of First Choice Airways in Manchester. Clare Tobin, Managing Director, Specialist Holiday and Board Member, TUI Travel PLC After taking on her first managing director role in 2002 at Meon Villas, Clare became managing director of TUI Travel UK Special Longhaul and Flights division in 2009 and was then appointed to head up TUI’s specialist UK business. With this promotion she added short haul brands Sovereign, Citalia and Meon Villas to her existing long haul responsibilities for Hayes & Jarvis, Thomson Tailormade, Austravel and Jetsave. Clare Smyth, Head Chef, Restaurant Gordon Ramsay Clare’s credentials are exemplary and her steep rise to head chef at the three Michelin starred Restaurant Gordon Ramsay is not surprising. Clare’s devotion to her craft and her uncompromising standards and meticulous work ethic are just two of the reasons why she remains the first and only female chef to run a restaurant with this accolade in the UK. Debbee Dale, Managing Director, Debbee Dale Development Debbee is a mentor for businesses and various universities as well as being a board member of the Association of Women Travel Executives, and vice chair of education and training at the Institute of Travel and Tourism. Debbee runs AA Graduate in partnership with AA Appointments which is a free service to employers offering positions to travel and tourism graduates. Debbie Hindle, Managing Director, BGB Debbie was a founder of BGB in 1991 and has specialised in travel communications for the past two decades. She is a strong advocate of sustainable tourism. She is a judge of the Telegraph annual Responsible Tourism Awards, helped to launch the Travel Foundation charity and also supports Friends of Conservation. Debbie is also a judge of the VisitEngland Enjoy England Awards for Excellence and the new Travel Press Awards. Debbie Taylor, Chairman, BHA Scotland Debbie previously held the role of general manager at Sir Rocco Forte’s five-star Balmoral in Edinburgh, the first woman to manage the hotel in its 101-year history, and was managing director of the Old Course Hotel at St Andrew’s from 2007 until her recent appointment as president of the hospitality and real estate group and a member of the corporate operating committee of Kohler Co. She is chairman of BHA Scotland and is one of only nine women in the world to hold the title Master Innholder. She was named RAC Manager of the Year in 2006 and received a Catey Manager of the Year award in 2007. Deborah Harvey, Chairman, Pabulum Deborah is an inspiring role model and has worked hard to develop a company that stands apart from industry norms and supports the ‘case for change’. Far from merely replicating her own early experiences in the industry (where advancing her role was particularly challenging), Deborah has shaped Pabulum into one that embraces its female employees’ development and growth, helping to change traditional industry patterns. Delia Smith CBE, Cook, Author and TV Presenter The most tried and trusted of British TV cooks, Delia has been teaching the nation for over 30 years. She is the UK’s best-selling cookery author with more than 21 million copies sold. In 1969 Delia became the cookery writer for the Daily Mirror’s new magazine, and three years later began columns for the Evening Standard and the Radio Times. Her TV career began in 1973 with BBC series Family Fare and was followed by Delia’s Cookery Course. Delia’s other great passion is football and in 1996 she became director of Norwich City FC. Doreen McKenzie, Owner, Knock Travel Doreen has worked in the travel industry for nearly 40 years building Knock Travel into a leading business in Northern Ireland. She was awarded the Northern Ireland Travel and Tourism Personality accolade in 1998 in recognition of her work and achievements. More recently she was a finalist in the CBI First Women Awards 2009, won a BT Business Woman of the Year award in 2008 and the company was awarded a TTG Award for Excellence in 2007.
Emma Woods, Marketing Director, Pizza Express From a background of healthcare marketing as marketing director at Unilever for 17 years, Emma joined Pizza Express in 2008 and was instrumental in developing the Leggara pizza. Launched in 2009, Leggara is a food range designed for those who want to enjoy eating out without putting on weight. The Leggara pizza has around 500 calories, and is approved by leading diet brand WeightWatchers. Flo Powell, Director, ACE Flo joined ACE (Association of Cruise Experts) in 2009. Prior to that she was executive director of the Tourism Society, a membership association for individual tourism professionals. ACE is the award-winning training and support organisation dedicated to providing expert cruise training and support for travel agents. ACE is supported by 36 of the world’s leading cruise lines and in turn supports over 20,000 individual travel agents. Francesca Ecsery, Global Sales Director, Cheapflights Media Francesca has more than 18 years’ experience in the travel industry. Prior to Cheapflights Media, she was managing director, international division, of STA Travel whose business then extended over 76 countries, 32 of which were secured under her leadership. Francesca also holds an executive position in WACL (Women in Advertising and Communication in London) and is a non-executive board member of Travolution, owned by the TW Group. Gill Benwell, Director, Bourne Leisure (Butlins) Gill’s first challenge at Butlins was to instil a sense of teamwork into an uncommitted and largely seasonal staff. She develped a training programme to deliver a sense of belonging and pride, especially in the concept of customer care, throughout the business. Instigating the ‘First 30 minute experience’ programme, Gill slashed complaints to well below industry norms. Gill has been with Bourne Leisure for over 30 years, working her way up through the ranks from PA to operations director for Haven, and then director. Hélène Darroze, Chef Patron, The Connaught (London) and Hélène Darroze (Paris) French chef Hélène Darroze launched her second eponymous site (the first being in Paris), in the refurbished Connaught Hotel in spring 2008, which went on to win its first Michelin star in 2009. Hailing from a long line of chefs, Darroze started out in hospitality as administrative manager to Alain Ducasse. She took over her family restaurant in 1995, before moving to Paris four years later and launching her own restaurant on the Left Bank, which also has a Michelin star. She now splits her time between the UK and French capitals. Jane Ashton, Group Head of Sustainable Development, TUI Travel PLC At each stage of First Choice’s and now TUI Travel PLC’s sustainable development journey, Jane has been at the forefront, influencing and encouraging key people in the company – from the board to customerfacing employees – to incorporate sustainability considerations into their work. Jane works tirelessly with industry peers and bodies both in the UK and internationally to develop a more sustainable tourism industry. Jane Bristow, Director of Corporate Services and Education, Sodexo UK and Ireland Jane admits that one of her most challenging, yet fulfilling roles, was heading up the logistics division at Whitbread PLC, where she was the first female to take up the post. As a board managing director for Sodexo UK and Ireland, the training and development of her team is a top priority and she has mentored many team members into promotional roles including Michael Godfrey, executive chef at Eton College, who has won many industry awards. Jane Sunley, Chief Executive, learnpurple Jane founded learnpurple in 2001 and its sister company, talent toolbox, in 2005. She invented the award-winning online talent management system which was successfully launched in 2005 and is now utilised in over 22 countries worldwide by organisations including Malmaison and Hotel du Vin. Jane is also president of HR in Hospitality, a member of The Talent Foundation and a visiting fellow at both Oxford Brookes and Sheffield Hallam Universities. Janice Gault, Chief Executive, Northern Ireland Hotels Federation The NI Hotels Federation is a not-for-profit limited company representing the hotel and guesthouse sectors in Northern Ireland. Its main roles are identifying and reviewing issues affecting the hospitality industry and lobbying governments and the NI Assembly on the economic and employment opportunities of tourism. Jemima Bird, Marketing Director, Tragus Holdings Jemima joined Tragus in 2010 and is responsible for their high street brands – Café Rouge, Strada and Bella Italia – as well as the brasseries division including Belgo, Huxleys, Ortega and Amalfi. She previously worked for Musgrave Retail Partners with responsibility for the brand strategies for Budgens and Londis and, prior to that, the Co-operative Group as director of brand. She is a member of the Women 1st leadership council. Jill McDonald, Chief Executive and President, McDonald’s UK and President, Northern Division, McDonald’s Europe Jill joined McDonald’s in 2006 as chief marketing officer UK & Northern Division responsible for marketing, product development, customer innovation, business strategy and leadership of McDonald’s Olympic 2012 sponsorship. She was promoted to chief executive of the UK business in 2010. She joined McDonald’s from British Airways where she spent 16 years. In 2008 Jill was voted “Marketeer of the Year” by the Marketing Society. Jill Stein, Director, The Seafood Restaurant While Rick’s name is known worldwide, Jill has been instrumental in running and inspiring the growth of the company which includes four restaurants, accommodation, a cookery school and three shops. The business has continued to grow over the past 36 years and now employs an average of 350 staff, 90% of whom are local to Cornwall, with an annual turnover of £14 million. The company has won numerous awards including Egon Ronay’s Restaurant of the Year (1996), Hotel & Restaurant magazine’s Restaurant of the year (1998-2004) and an AA Award for English Seafood Restaurant of the Year (2002). Jillian MacLean, Managing Director, Drake & Morgan Despite having launched Drake & Morgan little more than two years ago, it already operates four bars, employs 175 employees, has sales of £3.4m and last year turned profitable. Jillian has been wholly responsible for the concept, development, launch and running of all the venues. She has reaped a plethora of awards including a Catey, Rising Star from the Retailer of the Year Awards 2010 and Caterer & Hotelkeeper’s 2010 Pub and Bar Award. Jillian has just been shortlisted for the Veuve Clicquot Business Woman of the Year award 2011.
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