Heartbeat July 2018

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<strong>July</strong> <strong>2018</strong><br />

Sandwell and West Birmingham Hospitals<br />

NHS Trust<br />

The pulse of community health, Leasowes, Rowley Regis, City and Sandwell Hospitals Issue 106<br />

NHS celebrates 70 years Page 3-4<br />

2<br />

1<br />

3 4<br />

7<br />

6<br />

5<br />

Celebrations for the 70th birthday of the NHS took place across the whole of our organisation - find out more about<br />

these pictures on page 2<br />

R&D in national<br />

Star Awards <strong>2018</strong>:<br />

Volunteers raise<br />

Hay fever<br />

lupus study<br />

The nominees<br />

almost £500,000<br />

machine UK first<br />

are...<br />

in paediatrics<br />

Page 8<br />

Page 14-15<br />

Page 17<br />

Page 20

Contact us<br />

Communications Team<br />

Ext 5303<br />

swbh.comms@nhs.net<br />

Communications Department<br />

Ground Floor, Trinity House<br />

Sandwell Hospital<br />

Published by<br />

Communications Team<br />

Sandwell and West Birmingham<br />

Hospitals NHS Trust<br />

Designed by<br />

Medical Illustration,<br />

Graphics Team<br />

Sandwell and West Birmingham<br />

Hospitals NHS Trust<br />

Submit an idea<br />

If you’d like to submit an idea<br />

for an article, contact the Editor,<br />

Emily Smith<br />

Ext 5877<br />

emily.smith46@nhs.net<br />

HELLO<br />

In this month’s <strong>Heartbeat</strong> we have<br />

two pages full of our wonderful<br />

NHS 70 celebrations, whilst in the<br />

centre spread you will find the<br />

shortlist for this year’s Star Awards<br />

- after what was a very challenging<br />

judging process.<br />

Elsewhere, there is a heartwarming<br />

article about staff from HSBC donating<br />

their time to transform some of our<br />

clinical areas and an article on a UK<br />

first treatment that is being offered by<br />

our paediatric allergy service.<br />

Stay updated<br />

We send out a Communications<br />

Bulletin via email every day and you<br />

can now read <strong>Heartbeat</strong> articles<br />

throughout the month on Connect.<br />

Don't forget you can follow us on:<br />


Marking 70 years of the<br />

NHS<br />

It has been fantastic this month to see<br />

and take part in so many activities and<br />

events to celebrate the 70th anniversary<br />

of the National Health Service. Thank<br />

you to everyone who put on tea parties,<br />

gave out cards to patients and took<br />

time to share in the celebrations with<br />

colleagues, visitors and patients. You<br />

can read more about the activities in<br />

this edition of <strong>Heartbeat</strong>. As well as a<br />

time for celebration it was also a time<br />

of reflection about the incredible value<br />

of a universal health care service, free<br />

at the point of need, something that on<br />

occasion we can take for granted.<br />

I was also struck by the photographs<br />

unearthed at our Trust that are now on<br />

display in local libraries that show how much<br />

health care has changed and developed<br />

over the last few decades. Our re-staging of<br />

the nurse leader photograph outside Trust<br />

HQ at Sandwell caught the attention of the<br />

national and local media too! (See page 24<br />

for more information). Change is something<br />

we feel is endless in the health service and I<br />

often hear of “change fatigue” or of people<br />

feeling that some changes are needless. That<br />

is, no doubt, the case in some situations.<br />

However, I know in our organisation, that<br />

continuous improvement is what drives so<br />

many of us forward in continuing to enhance<br />

our care for the benefit of our patients<br />

and communities – who are all of course<br />

changing in terms of their backgrounds,<br />

circumstances, lifestyles and health needs<br />

- not least in their increasing access to<br />

information about their condition and their<br />

expectations of service quality.<br />

The innovations I see in different services as<br />

I visit teams and departments are sometimes<br />

small changes or ways of working that are<br />

making a big difference to patient outcomes<br />

or patient experience, and sometimes they<br />

are large-scale changes that are necessary<br />

to keep our services safe, high quality and<br />

sustainable for the future.<br />

Front Cover Pictures<br />

1 Staff Side Convener, Chris Rickards and Porter,<br />

Simon Morley with the NHS 70 birthday card<br />

which was signed by over 500 people<br />

2 Margaret Evitts, a patient at Rowley Regis<br />

Hospital is handed her card by Ward Sister,<br />

Rebecca Challis<br />

3 Yvonne Daly, HCA on McCarthy Ward in a<br />

vintage ambulance which visited Rowley<br />

4 Some of our FY1 and FY2 doctors who spoke<br />

Midland Met is one of those big changes<br />

that we have been anticipating for well<br />

over 10 years and we will have to wait a<br />

bit longer for. But in the interim we remain<br />

determined not to stand still and we are<br />

working with local GPs and others to see<br />

what will need to change on our sites as<br />

a result of this further delay – this is not<br />

change for the sake of change but what our<br />

patients (and you, our colleagues) deserve<br />

recognising the pressures of continuing to<br />

stretch our acute services across two sites.<br />

The NHS has changed dramatically in its<br />

70 year history - its strength is its enduring<br />

values of fairness and compassion. In our<br />

celebrations, we must remember that<br />

promoting these in all we do, despite<br />

demand and funding pressures, is what<br />

motivates our colleagues and delivers for our<br />

patients.<br />

Richard Samuda – Trust Chairman<br />

Chairman, Richard Samuda<br />

to BBC Asian Network who broadcast live from<br />

Sandwell Hospital<br />

5 Our Trust Board also joined in the celebrations<br />

at their meeting in the heart of the community<br />

at the Yemeni Community Association in<br />

Sandwell<br />

6 Staff Side Convener, Chris Rickards delivers the<br />

NHS 70 birthday cake to colleagues at Leasowes<br />

7 Colleagues enjoy the garden party at Sandwell<br />

Hospital<br />


Colleagues celebrate NHS 70 in style<br />

Earlier this month, the NHS celebrated<br />

its 70th birthday and hundreds of<br />

colleagues, patients and visitors came<br />

together to help mark the milestone.<br />

A huge event was held at City Hospital,<br />

which was funded by Unison and Unite,<br />

whilst at Sandwell, there was a smaller tea<br />

party within the Courtyard Garden. Both<br />

had entertainment, food and stalls from<br />

specialties across the groups.<br />

GMB Trade Union arranged for a vintage<br />

ambulance to visit Rowley Regis Hospital<br />

and they also took along 200 donuts as a<br />

treat for the team and visitors.<br />

Sandwell party-goer Claire Roach popped in<br />

during her break and told <strong>Heartbeat</strong>:<br />

“There’s a wonderful atmosphere and<br />

everyone is really enjoying themselves.<br />

Our team really wanted to be part of the<br />

celebrations and we’re so glad we could<br />

come along.”<br />

As part of the Sandwell event there was<br />

an exhibition of old photographs and<br />

artefacts organised by Jenny Porter, who is<br />

a research nurse and also runs a hospital<br />

histories group. Jenny said: “There was a<br />

tremendous amount of interest in the old<br />

pictures which dated back to the 1920s. It<br />

led to many people wanting to share their<br />

memories of working here and also being<br />

a patient. The hospital histories group is<br />

currently collating memories for a book<br />

that we are producing and would welcome<br />

people to come forward with any other old<br />

photos or memorabilia they may have.”<br />

Chris Rickards, Staff Side Convenor had<br />

organised the City Hospital party, supported<br />

by Unison. She said: “There were more than<br />

1,000 visitors coming along throughout<br />

the day. The atmosphere was electric and<br />

everyone thoroughly enjoyed themselves.<br />

“We had a wide variety of food from<br />

various cultures which went down really<br />

well. Whilst the bucking broncho was a<br />

complete hit with not just our community,<br />

but even with some of our senior leaders<br />

who came along after their Trust Board<br />

meeting.<br />

“A magician provided some great<br />

entertainment, whilst local MP Shabana<br />

Mahmood came along to soak up the<br />

atmosphere.”<br />

After the party Chris took the specially<br />

made 70th birthday cake to Leasowes<br />

Intermediate Care Centre, to donate it to<br />

colleagues and patients.<br />

Theatre Practitioner, Colleen Stirling visited<br />

the City Hospital party along with her<br />

colleague Kamla Devi.<br />

Colleen said: “We’ve really enjoyed the<br />

party, the food is lovely and it’s nice to be<br />

recognised. The event is a great occasion<br />

to bring our colleagues and the community<br />

together.”<br />

Staff Side Convenor, Chris Rickards delivers<br />

the NHS 70 birthday cake to colleagues at<br />

Leasowes<br />

Staff Nurses, Schemeil Welcome and Juilet<br />

Jackson enjoyed the party at Sandwell<br />

Hospital<br />


Principal Clinical Scientist, Claire Lingard, signs<br />

the NHS 70 birthday card<br />

The Mayor of Sandwell, Councillor Joy Edis<br />

looks at the old photos on display at Sandwell<br />

Hospital<br />

Over 1,000 people attended the celebrations at City Hospital<br />


Patients join in the NHS 70 festivities<br />


It wasn’t just colleagues who were<br />

celebrating – patients joined in too,<br />

with wards and departments hosting<br />

their own small parties, whilst each<br />

inpatient received a birthday card<br />

which contained a special message<br />

from Chief Executive, Toby Lewis and<br />

Chief Nurse, Paula Gardner – who<br />

both also hand delivered cards to<br />

patients on Lyndon 4 and D26.<br />

As they received their cards, patients<br />

were full of praise for the NHS and for<br />

the treatment they were experiencing at<br />

our Trust.<br />

Patient, Glynn Davies told <strong>Heartbeat</strong>:<br />

“I had a total hip replacement two<br />

days ago and I should be going home<br />

tomorrow. I cannot fault the service at all<br />

– I already feel so much better.”<br />

Meanwhile, Mary Rowland, a patient<br />

at Leasowes said: “The team here is<br />

wonderful and look after me brilliantly.<br />

I can remember the NHS starting when<br />

I was 13 and it was amazing to start<br />

receiving free healthcare.”<br />

Many people won’t remember what they<br />

were doing when the NHS turned 70,<br />

but Nicola Dunn and Andrew Palmer will<br />

have a clear memory of 5 <strong>July</strong> <strong>2018</strong>, as<br />

at 12.06am, their daughter Anastasia<br />

Palmer was born was City Hospital –<br />

becoming of one of the first NHS 70<br />

babies.<br />

<strong>Heartbeat</strong> visited the new parents<br />

and Nicola said: “The midwives were<br />

fantastic and we were certainly surprised<br />

to learn that our daughter shares the<br />

same birthday with the NHS. It’s a special<br />

day and we just want to say thank you<br />

to the NHS for looking after us when we<br />

need it.<br />

“We also received a birthday card from the<br />

Trust and we think it’s a very nice gesture.<br />

We are sure Anastasia will be so happy to<br />

read the card when she is a bit older.”<br />

We didn’t just celebrate the past - we also<br />

celebrated the future of the NHS. Pupils<br />

from Ryders Green Primary School visited<br />

our children’s wards to hand out get well<br />

soon cards which they had made for<br />

Chief Executive, Toby Lewis delivers a card to<br />

patient, Sheila Bate<br />

patients. They also told us that they were<br />

hoping to work in the NHS when they are<br />

older.<br />

Eight year old, Lilly Price said: “I think<br />

nurses and doctors are amazing – they are<br />

always helping to make people feel better<br />

and they always seem to be smiling.<br />

“I really want to be a nurse when I grow up<br />

and hopefully I will be able to celebrate the<br />

NHS’s birthday too.”<br />

Pupils from Ryders Green Primary School told us they are looking forward to joining the NHS when<br />

they are older<br />

Mary Rowland is handed a card from the<br />

team at Leasowes – she was full of praise for<br />

the care she was having<br />

Staff Nurse, Mary Cox hands a card to patient,<br />

Sahir Khan<br />

Glynn Davies was looking forward to<br />

going home just two days after a full hip<br />

replacement. He was handed his card by Gary<br />

Stewart from African Caribbean Heritage<br />

Group, Recognize<br />

Baby Anastasia Palmer was born at 12.06am<br />

on 5 <strong>July</strong> – she is pictured with her parents<br />

Nicola Dunn and Andrew Palmer<br />


Unity end user training – are you<br />

booked?<br />

When Unity launches later this year<br />

over 5,000 of us will use the electronic<br />

patient record as part of our daily<br />

work.<br />

To ensure we are ready for this significant<br />

change in the way we work, colleagues will<br />

receive end user training which starts from<br />

13 August until 26 October.<br />

Andy Page is the Unity Training Manager,<br />

he said: “Managers have a huge role to<br />

play in making sure colleagues book and<br />

attend training. We have sent all managers<br />

a training schedule for their team which<br />

they are supposed to verify as accurate. The<br />

team is here to support managers through<br />

the process, so please contact us if you are<br />

unsure of anything.”<br />

Chief Nurse, Paula Gardner is the Unity<br />

executive lead for training, she added:<br />

“I would urge managers to put in place<br />

processes to ensure colleagues attend and<br />

complete the training.<br />

Some of the Unity trainers who will be<br />

delivering end user training starting in August<br />

“As someone who has been part of the<br />

launch of an electronic patient record, I<br />

cannot stress enough how important it<br />

is for all of us to attend the appropriate<br />

training. I would also encourage you to<br />

engage with the support already available<br />

to you via the Unity digital champions, the<br />

implementers, work stream leads and the<br />

clinical informatics team.”<br />

Unity end user training will be delivered<br />

by role, in 24 different courses across our<br />

three hospital sites.<br />

If you would like a member of the Unity<br />

team to come to your area to assist with<br />

the booking of your staff, please contact<br />

swbh.informaticsbookings@nhs.net giving<br />

availability and a contact number, and<br />

arrangements will be made at a suitable<br />

time for you. The team will also help with<br />

any queries regarding the training and the<br />

booking system.<br />

Once training is completed, colleagues will<br />

receive access to the Unity Play System – a<br />

dummy version of the electronic patient<br />

record which allows colleagues to practice<br />

using Unity in a safe environment as we<br />

approach go-live.<br />

To find out more about Unity end user<br />

training and to book, visit Connect.<br />

Full dress rehearsal of Unity coming in<br />

September<br />

A run through of all activities that will<br />

take place during go-live of Unity will<br />

start on Monday 10 September.<br />

This will be the full dress rehearsal (FDR) of<br />

Unity which will identify any issues ahead<br />

of go- live. <strong>Heartbeat</strong> caught up with<br />

Shafiq Ullah, Unity Cutover Manager who<br />

explained more.<br />

“My role as cutover manager is to make<br />

sure that we have everything in place ready<br />

for when we cut over from the old systems<br />

to Unity. The full dress rehearsal will review,<br />

assess and measure both the cutover plan<br />

and the electronic patient record both<br />

technically and operationally prior to golive.”<br />

A selection of operational areas across<br />

our sites will take part in FDR activities,<br />

replicating the steps that will be carried out<br />

during cutover. These will include activities<br />

like:<br />

• Logging into Unity<br />

• Entering patient alerts<br />

• Allocating patients into beds<br />

• Managing patient movements<br />

• Entering clinical information.<br />

Shafiq said: “FDR is an opportunity for our<br />

operational teams supported by our digital<br />

champions and the Unity project team,<br />

to use Unity and prepare for the cutover.<br />

Additionally any issues identified during<br />

FDR will be escalated for resolution and the<br />

plan and logistics updated and documented<br />

for the cutover and go-live.”<br />

The Unity dress rehearsal will ensure that<br />

colleagues will be able to provide patient<br />

care in their respective roles. The first<br />

dress rehearsal of Unity took place in April<br />

and was well received by colleagues who<br />

commented that they appreciated the<br />

opportunity to use Unity in a live setting.<br />

Emma Hibbs, Team Lead, Rapid Response<br />

Therapy Service said: “Going through the<br />

first dress rehearsal was a good opportunity<br />

to see Unity in action. As part of the rapid<br />

response team, I work in the emergency<br />

department and AMU and currently have to<br />

access different systems to look at patient<br />

information. It’s great to see that this will<br />

all change when we go-live with Unity as<br />

we will have a single point of access for all<br />

patient records. This means the information<br />

will be timely and accurate which is a<br />

positive thing for our patients.”<br />

Lis Hesk, Gynaecology Matron added:<br />

“Having taken part in the first dress<br />

rehearsal of Unity it made so much sense<br />

to me and the team to follow a real patient<br />

through the pathway from admission to<br />

discharge. Unity ensures patient records<br />

are maintained in a standardised way and<br />

allows the whole team to be involved in the<br />

care of patients.”<br />

During FDR a number of users including<br />

nurses/midwives, healthcare assistants and<br />

ward clerks will work on Unity while their<br />

colleagues will be carrying out their usual<br />

processes on our current systems.<br />

Those taking part in FDR will be fully briefed<br />

beforehand. If you are taking part in FDR<br />

it is advised that you attend Unity end user<br />

training before 17 September. FDR will take<br />

place on the following dates:<br />

• 10 September – for technical activities,<br />

with operational activities from;<br />

- 17 September – Sandwell ED, Sandwell<br />

inpatient wards<br />

- 18 September – City Hospital ED, City<br />

Hospital inpatient wards, Community<br />

inpatient areas<br />

- 19 September – Outpatient areas<br />

- 20-21 September - wrap up<br />

For more information email<br />

swbh.trustindigital@nhs.net<br />


Birmingham bank creates better<br />

environment for patients<br />


@SWBHCharity To donate<br />

to the Your Trust Charity text<br />

“SWBH16 £5” to 70070<br />

A team of bankers were on hand to<br />

transform three wards at Sandwell<br />

Hospital – thanks to Your Trust<br />

Charity.<br />

Sixteen members of the audit team, from<br />

HSBC UK in Birmingham, volunteered<br />

their time to spruce up the play areas in<br />

Lyndon Ground and Lyndon 1 and create<br />

a memory wall in the reminiscence room<br />

for dementia patients in Lyndon 4.<br />

They spent two days revamping the<br />

areas which will lead to enhancing the<br />

patient experience.<br />

Amanda Winwood, Fundraising Manager for<br />

Your Trust Charity, said: “The charity and our<br />

colleagues on the wards are very grateful to<br />

HSBC for giving their time and transforming<br />

the areas for our patients, creating a nicer<br />

environment.<br />

“These projects are very important for our<br />

patients, because if they have a better<br />

environment it helps with their rehabilitation<br />

and their patient journey as a whole. The<br />

finished areas are bright and colourful, whilst<br />

also relaxing for the patients.”<br />

On Lyndon Ground, an underwater-themed<br />

play area was created, which boasted a<br />

submarine, fish, dolphin and sea mural.<br />

Whilst Lyndon 1 was given a jungle theme,<br />

featuring pictures of monkeys, giraffes and<br />

the ‘animal alphabet’.<br />

Amanda added: “On Lyndon 4, we created<br />

a reminiscence room for our older patients.<br />

We’ve been in touch with Sandwell Council,<br />

Sandwell Archives, and the West Bromwich<br />

History Group who have kindly donated old<br />

photographs of how the area used to look.<br />

We have put these up onto the wall and<br />

hope that they will encourage the patients to<br />

talk about their memories.”<br />

Sue Vanja, Administrator Manager from<br />

HSBC, said: “We regularly have volunteering<br />

days where we carry out work like this on<br />

important projects. It is really great that we<br />

get to do this as it means going into our<br />

community and giving something back.”<br />

Some of the audit team from HSBC who have<br />

been transforming patient areas<br />

The play area on Lyndon Ground has been<br />

completely transformed<br />

A reminiscence room has been created on<br />

Lyndon 4 to help patients talk about their<br />

memories<br />

Chan gets the chop for charity<br />

In <strong>Heartbeat</strong> last month we brought you<br />

the story of Chan, one of our audiologists<br />

who was raising money for our neonatal<br />

unit through Your Trust Charity, by<br />

cutting his hair and beard which he had<br />

been growing for over 15 months.<br />

On 11 <strong>July</strong>, Chan was welcomed in The<br />

Gentleman Barbers in Brindley Place where<br />

his friend and barber, Damian Wasniak was<br />

waiting with clippers and cut throat razors at<br />

the ready to tackle the growing beard and<br />

barnet to complete Chan’s makeover.<br />

Chan initially aimed to raise £1,000 but with<br />

the support of family and friends managed to<br />

double this to an amazing £2,295.<br />

Chan’s first child, Chayten was born<br />

prematurely and spent the first four months<br />

of his life in the care of the neonatal team at<br />

City hospital.<br />

Chan said: “When Chayten was born, it was<br />

the most stressful and worrying time of our<br />

lives and it was our faith in God that kept us<br />

going. It was during this time that I began<br />

growing my hair and beard in honour of my<br />

son.<br />

“Now that Chayten is 15 months, I thought<br />

what better way to mark the occasion than by<br />

having it a shaved off for charity and donate<br />

all of the money raised to the neonatal<br />

department”<br />

Since losing the locks and regaining his<br />

youthful looks Chan continues to raise<br />

money for Your Trust Charity and would like<br />

to encourage colleagues who would like to<br />

donate or help raise further funds to get in<br />

touch.<br />

If you would like to take on a challenge<br />

to help raise some much needed funds<br />

for a worthy cause, get in touch with<br />

Your Trust Charity on ext. 4847 or email<br />

Amanda.winwood@nhs.net.<br />

Before and after – Chan’s haircut raised over<br />

£2,000 for Your Trust Charity<br />


Diversity and inclusion – the golden<br />

thread of our organisation<br />

Diversity and inclusion have naturally<br />

become the cornerstones of our<br />

organisation, bringing together<br />

colleagues from every nationality,<br />

ethnicity, sexual orientation and<br />

disability.<br />

Our dedication to diversity and inclusion is<br />

now being recognised nationally – we have<br />

recently been awarded a silver rating by the<br />

Employers Network for Equality & Inclusion<br />

(ENEI) in the inaugural TIDE awards.<br />

Only 35 awards were given out throughout<br />

the UK with our organisation being<br />

highlighted for how we embraced diversity,<br />

including staff members marching in<br />

Birmingham PRIDE, celebrations around<br />

the Muslim religious events Iftar and Eid,<br />

changing the recruitment process, and<br />

launching a new transgender policy to<br />

support patients and colleagues.<br />

It’s the first time ENEI, which works with<br />

the Government, has introduced the<br />

benchmark status.<br />

Raffaela Goodby, Director of People and<br />

Organisation Development said: “We<br />

are privileged to receive this national<br />

benchmarking award, and it is testament<br />

to the progress we have made to become<br />

a more inclusive organisation. I would like<br />

to thank everyone involved for their hard<br />

work, commitment and dedication.”<br />

Our work has also been recognised at the<br />

Back Row: L-R: Head of Diversity and Inclusion,<br />

Stuart Young; Charge Nurse, David Powell;<br />

Charge Nurse, Mick Beech. Front Row L-R:<br />

Assistant Primary Care Manager, Donna Mighty<br />

and Trust Convener, Chris Rickards<br />

National Diversity Awards, where we have<br />

four nominations in the final selection process.<br />

We are shortlisted for Diverse Company of<br />

the Year award, whilst our LGBT and BME<br />

staff networks, along with our Muslim<br />

liaison group are in the staff engagement<br />

network of the year category with Stuart<br />

Young shortlisted in the Head of Diversity and<br />

Inclusion category.<br />

Stuart told <strong>Heartbeat</strong>: “We have worked<br />

really hard to develop our culture into one<br />

of inclusion, diversity and acceptance of<br />

everyone, allowing each and every person to<br />

be an individual and feel able to bring their<br />

whole selves to work – allowing them to focus<br />

more on the patients in our care and the<br />

needs of our teams and departments.<br />

“We have moved forward in leaps and<br />

bounds in the last couple of years with<br />

the change being led by our Board and<br />

executive team. We have established<br />

three staff networks, with a fourth<br />

coming soon, who work as critical<br />

friends to the organisation, celebrating<br />

the positives and encouraging changes<br />

to be made when opportunities arise.<br />

“In the last 12 months we have<br />

celebrated and commemorated religious<br />

holidays, LGBT History Month, Windrush<br />

70, Fiesta, NHS 70, Disability Awareness<br />

Month, Black History Month and the<br />

100 year anniversary of women getting<br />

the vote.<br />

“As well as our staff networks, we<br />

have a dedicated team of Freedom to<br />

Speak Up Guardians who encourage<br />

colleagues to have their say and there is<br />

our Local Interest Group that is made up<br />

of members of the local community who<br />

look at our equality and diversity work<br />

streams in all of our work from a service<br />

users perspective.”<br />

“This is the best nursing recruitment<br />

event I have ever been to!”<br />

A recruitment event held at Sandwell<br />

Hospital has been hailed a success after<br />

more than 40 conditional job offers<br />

were handed out on the day.<br />

An estimated 100 visitors came to the<br />

jobs fair, held at the education centre<br />

on 23 June, and were left overwhelmed<br />

with the warm welcome from our<br />

nursing teams.<br />

Qualified nurse Shelly Hubbard, who was<br />

offered a job on the spot following her<br />

successful interview, said: “When I saw the<br />

advert for the recruitment event, I did not<br />

hesitate in applying.<br />

“The Trust has a great reputation, especially<br />

when it comes to the extensive support it<br />

offers for nurses.<br />

“So when I came to the event, I knew<br />

instantly that I had made the right decision.<br />

"Everyone was so welcoming, friendly<br />

and cheerful. I felt like I was already part<br />

of the organisation. I think the event was<br />

well organised and from my experience of<br />

visiting other trusts’ recruitment events, this<br />

is the best one.<br />

“I’m really glad that I was able to secure<br />

the offer and I can’t wait to join the<br />

organisation.”<br />

Paul Hooton, Deputy Chief Nurse, said:<br />

“The recruitment event was very successful.<br />

The majority of people who came on the<br />

day were appointable and we are very<br />

pleased they will be joining our nursing<br />

team.<br />

“In September, we will be welcoming<br />

more than 50 newly qualified nurses to our<br />

organisation.<br />

“With the success from recent recruitment<br />


activities, we expect to fill up all vacancies<br />

soon, ensuring safe staffing levels and the<br />

best patient care possible.<br />

“I would like to express my gratitude to<br />

all the teams involved in making the event<br />

successful. Every one of them went the<br />

extra mile to make sure we recruited the<br />

best nurses for our organisation. This is truly<br />

a team effort.”<br />

Some of the team involved in the recruitment<br />

fayre<br />


SWBH teams up to ‘BEAT-lupus’ with<br />

research study<br />

FOCUS ON R & D<br />

Our organisation is one of 16 lupus<br />

specialist centres in the UK which is<br />

participating in a study called BEATlupus<br />

with Consultant, Caroline<br />

Gordon the principal investigator<br />

overseeing all the patients enrolled<br />

in the study at City Hospital.<br />

The BEAT-lupus study is funded by<br />

Arthritis Research UK and the sponsor<br />

is University College London. The study<br />

aims to recruit 50 patients from across<br />

the sixteen lupus specialist centers across<br />

the UK.<br />

Systemic Lupus Erythematosus also<br />

known as SLE is an autoimmune disease<br />

that occurs when a person’s antibodies,<br />

produced by immune B cells, attacks<br />

the body’s own cells by mistake. This<br />

attack then causes inflammation, with<br />

numerous issues such as fatigue, rashes,<br />

hair loss, arthritis, kidney involvement<br />

and blood disorders.<br />

Long-term complications can include<br />

early onset heart attacks, strokes and<br />

kidney failure.<br />

Unfortunately, there is currently still no cure<br />

for SLE with existing treatment options<br />

only able to help manage symptoms.<br />

Rituximab is one of these treatments and<br />

is used to treat patients with refractory<br />

disease that has not responded to standard<br />

immunosuppressants. Rituximab is a<br />

biological therapy that is used to reduce<br />

inflammation and improve the symptoms<br />

of SLE. However, this treatment can<br />

result in an increase in B-cell activating<br />

factor (BAFF), which is believed to cause<br />

L-R: Consultant, Caroline Gordon and<br />

Research Nurse, Irene Echavez-Naguicnic are<br />

conducting the BEAT-lupus study<br />

inflammation after the treatment cycle is<br />

complete.<br />

The Beat-lupus study recruits SLE patients<br />

that are going to be treated with<br />

rituximab and randomises them to receive<br />

the BAFF-inhibiting drug, belimumab,<br />

or placebo after rituximab in order to<br />

attain preliminary results about whether<br />

this combination of drugs prevents the<br />

development of anti-DNA antibodies<br />

that will promote inflammation and to<br />

determine if this improves the outcome<br />

of patients compared with rituximab<br />

treatment alone.<br />

Irene Echavez-Naguicnic, Research Nurse<br />

plays a vital role in the BEAT-lupus study.<br />

She said: “As part of my role, I see<br />

and assess the patients alongside the<br />

investigator Caroline Gordon and help with<br />

organising blood sample collection. The<br />

first three treatments are every two weeks<br />

then it is every four weeks. In addition to<br />

this, I’m the first point of contact regarding<br />

any patient queries they may have about<br />

the study.”<br />

She added: “I believe the study is a step in<br />

the right direction in terms of research and<br />

development and I’m quietly confident it<br />

will be a success.”<br />

Nurse Joy represents the West Midlands<br />

in prestigious national award<br />


Senior Ward Sister, Joy Walker is<br />

the only finalist from the West<br />

Midlands to be competing for the<br />

Nurse Leader of the Year title, in the<br />

coveted Nursing Times Awards.<br />

She was selected from hundreds of<br />

nominations and is one of 10 finalists.<br />

Joy, who manages D26 said: “I just<br />

couldn’t believe my ears when I was told<br />

about the news.<br />

“To be shortlisted for this prestigious<br />

award is like a dream to me. This is<br />

definitely one of the best highlights in<br />

my career, which I will treasure for the<br />

rest of my life.<br />

“This is also an important recognition for<br />

my team. I truly believe that I wouldn’t<br />

be able to be here without the support<br />

of my team and the organisation. I do<br />

often say to my colleagues that I’m only the<br />

engine, but my colleagues are the wheels<br />

that make the whole system work.”<br />

Organisers of the awards have named this<br />

year as one of the most competitive after<br />

receiving an influx of nominations. Judges<br />

were impressed with how Joy led her team<br />

to become a high achieving ward, ensuring<br />

patients consistently receive the highest<br />

standard of care.<br />

Joy added: “Since the news was<br />

announced, I have been showered with<br />

praise from colleagues, friends, and family.<br />

Everyone has been wishing me good luck<br />

and I just feel speechless.”<br />

She has been recently praised for her<br />

excellent work in implementing the<br />

consistency of care programme which has<br />

led to the ward winning three awards for<br />

their outstanding performance. Joy has<br />

also ensured that the safety plan has been<br />

properly implemented, which ensures all<br />

patients receive the correct checks within a<br />

certain time from when they are admitted<br />

to the ward. The initiative has helped<br />

our organisation to be shortlisted for the<br />

Patient Safety Awards <strong>2018</strong>.<br />

The winners will be announced at a<br />

glittering ceremony in London on 31<br />

October.<br />

Ward Manager, Joy Walker has been<br />

shortlisted for a Nursing Times award<br />


Colleagues come together to<br />

celebrate Eid<br />

Last month, colleagues from across the<br />

organisation joined together for our<br />

annual Eid celebration at City Hospital<br />

to mark the end of Ramadan.<br />

During the month of Ramadan, Muslims<br />

observe a strict fast every day from sunrise<br />

to sunset and participate in spiritual<br />

reflection, charitable giving and peace<br />

making. At the end of Ramadan Muslims<br />

across the globe observe a joyous three day<br />

celebration known as Eid.<br />

The celebration, which took place in the<br />

Anne Gibson Board Room, was organised<br />

by our Muslim liaison group in association<br />

with the BME network and the our<br />

chaplaincy team.<br />

Hundreds of colleagues, both clinical and<br />

non-clinical were in attendance to enjoy the<br />

festivities with an array of Asian cuisines,<br />

salads and fruit platters available for all.<br />

Guests were welcomed by Chairman,<br />

Richard Samuda and Muslim Chaplain,<br />

AkmKamruzzaman, who conducted a short<br />

prayer for our patients currently in the<br />

hospital and thanked God for good health.<br />

Dr Ali Akbar, Chair of Muslim liaison group<br />

L-R: Akm Kamruzzaman, Chaplain; Donna<br />

Mighty, Assistant Primary Care Manager;<br />

Amir Ali, Head of Employee Benefits and Ann<br />

Stevenson, Chaplain<br />

was grateful to everyone for attending.<br />

He said: “It was fantastic to have lots of<br />

different people from a variety of different<br />

cultures, backgrounds and religions unite as<br />

one and celebrate Eid with us.<br />

“It’s not often I get to see so many of my<br />

colleagues from both Sandwell and City sites<br />

together in one setting, so to be able to come<br />

together for such a fitting occasion like Eid<br />

was truly special.”<br />

This is the 14th year that the Eid celebrations<br />

have taken place and it is now an annual<br />


event alternated across City and<br />

Sandwell Hospitals. Masood Hussain,<br />

Finance Manager, who helped with the<br />

planning was thankful to work in an<br />

organisation that supports people from<br />

all backgrounds and beliefs.<br />

He said: “I would like to say a massive<br />

thank you to the Trust for allowing us to<br />

celebrate Eid as well as all the volunteers<br />

on the day as without them, the event<br />

wouldn’t have been a success.<br />

“While Eid is a celebration, it is also<br />

a time for reflection as it allows us to<br />

remember how fortunate and privileged<br />

we are, compared to others across the<br />

world.”<br />

Anser Khan, Security Officer and Cochair<br />

of the BME Staff Network said:<br />

“The purpose of the Eid event is to share<br />

our happiness, peace and harmony<br />

and celebrate equality and diversity<br />

with colleagues from all the faiths and<br />

beliefs.”<br />

Board story: learning from our patients’<br />

experiences<br />

Each month at the Board meeting,<br />

members hear from a patient or<br />

relative who have had either a positive<br />

or negative experience of our care.<br />

This is sometimes in the form of a<br />

pre-recorded video or quite often the<br />

patient or carer attends the meeting to<br />

share their story in person.<br />

This month, Sue Collins attended the<br />

meeting to share her experience as an<br />

inpatient on Lyndon 5 during May this year<br />

after she was diagnosed with pneumonia.<br />

Sue told the Board: “I have nothing but<br />

praise for the care and treatment I received<br />

from both the doctors and the nursing staff,<br />

however I did have a negative experience of<br />

the ward environment.”<br />

Sue explained that the ward was almost full<br />

of patients, who due to their condition were<br />

noisy and unsettled throughout the day and<br />

night. Due to this environment, she was<br />

unable to rest during the day and didn’t get<br />

any sleep for four days and nights.<br />

Sue said: “It wasn’t until the fourth day<br />

that I was offered a comfort pack, which<br />

included an eye mask and ear plugs. Whilst<br />

I left the hospital medically well, I was<br />

mentally exhausted and traumatised. I have<br />

even found it difficult to step back onto the<br />

hospital premises since my discharge.”<br />

During the meeting, Chief Nurse, Paula<br />

Gardner provided Sue and others in<br />

attendance with an insight into how bed<br />

allocation works, and the medical wards we<br />

have in Sandwell Hospital and what their<br />

specialities are.<br />

Paula said: “We are not able to simply have<br />

a ward for dementia patients as they are<br />

placed on the ward which is most suitable<br />

for the reason they have been admitted,<br />

which very often is separate to their<br />

dementia.”<br />

Although we are unable to act on Sue’s<br />

recommendation for dementia patients to<br />

be within a single ward, Paula did state that<br />

she thought there were aspects of Sue’s<br />

experience that we could learn from.<br />

She said: “It is important that we are<br />

communicating with patients about the<br />

type of ward they are being admitted to<br />

and the reasons why it’s the best place<br />

for them and I think we need to be<br />

communicating more about the comfort<br />

packs that are on offer to patients who may<br />

be struggling to rest.<br />

“I will also be talking to nurse leaders about<br />

the importance of asking how patients are,<br />

not just medically, but emotionally too. I<br />

will be encouraging them ask their teams<br />

to speak to patients about how they slept<br />

and if there is anything we can do to help<br />

them.”<br />

Pictured at the <strong>July</strong> Board meeting are patient,<br />

Sue Collins and Chief Nurse, Paula Gardner<br />


NHS Trust<br />

NHS Trust<br />

Apprentices whip up some good results<br />

in catering survey<br />


A survey into catering facilities, led<br />

by Level 3 apprentices has revealed<br />

that colleagues and visitors are<br />

impressed with the service.<br />

A group of five apprentices, who<br />

are studying for a Business and<br />

Administration qualification, spoke to<br />

people visiting Hallam Restaurant at<br />

Sandwell, and Arches at City over a<br />

10-day period to find out what they<br />

thought about the food and customer<br />

service.<br />

They surveyed more than 100 people<br />

and the results showed that people<br />

were pleased with the new-look Hallam<br />

Restaurant and with the food that is<br />

served on a daily basis. Many however,<br />

complained about the long queues<br />

experienced at the Arches.<br />

Stella Powell, Assessor/Coach from the<br />

Learning and Development team, said:<br />

“The project was a good way for our<br />

apprentices to use their skills and it was<br />

very realistic. It took place over a six<br />

week period, which included time to<br />

analyse the results.<br />

“The overall results showed that users<br />

of the facilities found it generally good.<br />

These findings have been passed onto<br />

the catering team so that they can work<br />

on the feedback.”<br />

She added: “The apprentices<br />

demonstrated that they carried out<br />

the task effectively. They found it very<br />

interesting and they took ownership of<br />

it.”<br />

The results were presented to the<br />

catering department by the apprentices,<br />

Joe Quinlan, Hayley Johnstone, Amina<br />

Safeer, Terri Montford and Isabella<br />

Gianfreda.<br />

Level 3 apprentices in business and administration, (l-r) Joe Quinlan, Hayley Johnstone, Amina<br />

Safeer, Terri Montford and Isabella Gianfreda<br />

Terri, who also works as an acting team<br />

Leader in antenatal, said: “I found this<br />

project very enjoyable and interesting,<br />

gauging a wide variety of feedback from<br />

staff and visitors.<br />

“We discovered that people found the<br />

overall service good but have pinpointed<br />

some negatives which were brought to<br />

the attention of the catering managers. I<br />

definitely think that future apprentices who<br />

will be doing their Level 3 in Business and<br />

Administration would benefit from doing<br />

another project like this as this has helped<br />

me build my confidence and team working<br />

skills.<br />

“Hopefully we will be seeing some positive<br />

changes within the catering department.”<br />

David Calder, Catering Manager, said:<br />

“The information we received from the<br />

apprentices was brilliant and really valuable<br />

– especially about where we needed to<br />

improve.<br />

“Generally, diners thought the food was of<br />

good quality and they were impressed with<br />

the refurbished Hallam Restaurant.<br />

“However, as a result of the feedback<br />

regarding long queues at the Arches, we<br />

are now looking at ways to solve this issue<br />

by extending the serving hatch, so that we<br />

can place another till inside.<br />

“This will mean more people can be served,<br />

but also we will be able to offer a wider<br />

range of food. The proposal is still in its<br />

early stages, but it just shows that we are<br />

working on those issues that were flagged<br />

up by this important project.”<br />

Brand new meal deals now available<br />

Sandwell and West<br />

Birmingham Hospitals<br />

Sandwell and West<br />

Birmingham Hospitals<br />

EAT WELL<br />

• Dine In • Takeaway • Relax<br />

EAT WELL<br />

• Dine In • Takeaway • Relax<br />


5* BREAKFAST<br />


Protein Staff Special<br />

Creamed Potato and 1 Vegetable Selection<br />

£2.95<br />

or swap to Oven Baked Chips or Roast Potatoes<br />

£3.50<br />

Monday – Beef Curry £2.95<br />

Diced Beef cooked in a sauce of onions, tomatoes<br />

and peppers to a traditional recipe<br />



Choose from any<br />

5 Breakfast Items<br />

£2.50 – staff<br />

£2.80 – visitor<br />

Any additional item 50p<br />

Available in<br />

Sandwell - Hallam Restaurant<br />

City - Boaters Café, Arches & BTC<br />

Rowley – Coffee Pot<br />

Vegetarian Staff Special<br />

Creamed Potato and 1 Vegetable Selection<br />

£2.65<br />

or swap to Oven Baked Chips or Roast Potatoes<br />

£3.25<br />

Meal of the Day will be advertised daily<br />

Available in<br />

Sandwell - Hallam Restaurant<br />

City - Boaters Café, Arches<br />

Rowley – Coffee Pot<br />

Wednesday – Lamb & Potato Curry<br />

£2.95<br />

Boneless lamb and potatoes cooked in a sauce of<br />

onions, tomatoes, peppers and authentic herbs<br />

and spices to a traditional recipe<br />

Friday - Chicken Tikka Masala Curry<br />

£2.95<br />

Chicken Marinated in Tikka Spices, cooked in a<br />

Cream Tikka Sauce to traditional recipe<br />

Staff will receive a 15% discounts on a selection of items<br />

Jacket Potato, Side Salad, 1 Filling and a piece of fresh fruit<br />

£2.75<br />

OR<br />

Jacket Potato, Side Salad, 2 Fillings and a piece of fresh fruit<br />

£3.25<br />

Choose from: Baked Beans, Tuna Mayonnaise,<br />

Grated Cheese or Coleslaw<br />

Available in<br />

Sandwell - Hallam Restaurant & Costa Outpatients<br />

City - Boaters Café, Arches, BTC Costa & Maternity Costa<br />

Rowley – Coffee Pot<br />

Upgrade the purchase of one of our delicious Sandwiches, Baguettes or Rolls to a<br />


For just a £1.00 extra<br />

Choose a Bottle of Pop or water and a Piece of Fresh Fruit<br />

OR<br />

For just £1.30 extra<br />

Choose a Bottle of Pop or Water and a Bag of Baked Crisps<br />


To: Joanne Wright<br />

For doing so well in her new role<br />

as acting ward manager on Lyndon<br />

1, boosting staff moral and further<br />

enhancing the best team work amongst<br />

staff.<br />

From: Jennifer Taylor<br />


Shout out is a way for colleagues to<br />

be recognised for their excellent work,<br />

delivering first class healthcare to our<br />

patients.<br />

If you believe a member of your team,<br />

or someone from elsewhere in the<br />

organisation deserves a mention please<br />

visit Connect to give them a shout out.<br />

They may have gone out of their way to<br />

help you with something or you may have<br />

witnessed them make a difference to a<br />

patient or colleague.<br />

To: Carleen Smith<br />

Carleen is part of the catering team<br />

in the Hallam Restaurant who are<br />

providing a first class service to all<br />

customers, ensuring they are not<br />

only looked after, but advising on<br />

all the new product range and meal<br />

deals as well as keeping a very busy<br />

environment clean, tidy and welcoming.<br />

From: Steve Clarke<br />

To: Lynda McHugh<br />

Lynda has been a pivotal member of the<br />

out of hours district nursing team and is<br />

about to embark on a career change to<br />

join the palliative care team. We would<br />

like to thank Lynda for her help and<br />

support and wish our friend the best in<br />

her new role.<br />

From: Denise Williams<br />

To: Ward clerks on cardiology<br />

Thank you to all our amazing ward<br />

clerks within cardiology for all their<br />

hard work. Never a job too small and<br />

keep the efficient flow within our area.<br />

From: Laura Taylor<br />

To: Belinda Regan<br />

I'm giving a shout out to Belinda<br />

because she is a kind a generous person<br />

and she will help anybody who she<br />

thinks needs help. She is a kind and<br />

caring colleague and just looks after<br />

all the patients. I'm grateful to have a<br />

wonderful colleague and friend.<br />

From: Rachel Humphreys<br />

To: Carole Robinson<br />

Carol is a HCA on D47, she is hard<br />

working, passionate, caring and kind.<br />

She has a brilliant rapport with both<br />

patients and staff. She is a very valued<br />

member of the D47 nursing team.<br />

From: Natalie Whitton<br />

To: Lynn Etchells<br />

Lynn helped me when one of my<br />

patients had a problem. She was so<br />

lovely to talk to on the phone. She<br />

was helpful and definitely went the<br />

extra mile. Given the pressures within<br />

her department, SWBH should be<br />

proud of her for unfailing kindness<br />

and willingness to work out a solution.<br />

Thank you so much.<br />

From: Jane Mills<br />

To: Farooq Mohammed<br />

Just wanted to say how brilliant senior<br />

information analyst Mohammed is. He is<br />

always willing to help, spends the time<br />

to understand what is required, treats<br />

you with respect and delivers. Well<br />

done and thank you so much.<br />

From: Fiona Rotherham<br />

To: The amazing infant feeding team<br />

Well done for passing the baby<br />

friendly accreditation with 'flying<br />

colours'! Well done and very much<br />

deserved!<br />

From: City paediatric assessment unit<br />

To: Handsworth and Ladywood<br />

Community Midwifery Team<br />

As their team manager I would like<br />

to give a big shout out to this team<br />

who over the last 10 months have<br />

worked so hard to keep the service<br />

going. Due to staff shortages and<br />

IT systems they have gone above<br />

and beyond to ensure the antenatal<br />

and postnatal women are cared for.<br />

They have had to work well beyond<br />

their assigned hours to ensure all<br />

essential visits have been covered.<br />

They have worked with admiration,<br />

determination, dedication and<br />

patience during this difficult time.<br />

Thank you all.<br />

From: Dionne Mullings<br />

To: Eileen Bonnell<br />

Eileen and her team deal with all<br />

the Trust mobile phones. As much as<br />

modern technology is great when<br />

it works, when it doesn't it can be a<br />

nightmare. My mobile phone turned<br />

itself off and then everything was<br />

wiped - all my contacts- in the middle<br />

of a weekend shift.<br />

Eileen came to the rescue and<br />

somehow managed to get all my<br />

contacts and info back on my phone.<br />

It was such a relief as you build up<br />

your contacts over the years. She is<br />

a star!<br />

From: Rebecca Vivian<br />

TTo: Gurprit Galsinh<br />

Constantly giving 110% every day<br />

at work, helping wards and staff of<br />

all levels with any queries they have.<br />

Helping the team out with queries and<br />

just generally being a good support at<br />

Sandwell.<br />

From: Rebecca Vanes<br />

To: Priory 4 Team<br />

Thank you for making this last year such<br />

an enjoyable placement and making me<br />

feel so welcome.<br />

From: Jack Rogan<br />

To: Labour ward and neonatal team<br />

Really accommodating and helpful<br />

about a little baby coming from ED.<br />

Enabled infant to spend minimum<br />

time in ED and reunite with mother<br />

as soon as possible. Thank you.<br />

From: Lorna Bagshaw<br />


Improving our IT infrastructure<br />


The last few months have been very<br />

challenging for those of us who have<br />

to use IT to work and access patient<br />

information.<br />

<strong>Heartbeat</strong> caught up with Chief<br />

Informatics Officer, Mark Reynolds who<br />

explained more about the issues being<br />

faced by his team.<br />

“Our IT infrastructure is very complicated<br />

and runs on a network that needs<br />

significant work to bring it up to date<br />

so it is able to cope with the volumes<br />

of work on the system. Over the past<br />

few weeks we have been working with<br />

external advisors who have given us a<br />

clear set of actions we need to take to<br />

improve the performance of the network<br />

and create resilience.<br />

“It is encouraging as the expert<br />

recommendations already build on the<br />

plans we have had in place internally to<br />

help us resolve the issues. This is positive<br />

news as it allows us the opportunity to<br />

focus our work on getting things right<br />

before Unity is launched later this year.<br />

“I am confident we will start to see<br />

an improvement in our day to day use<br />

of IT. My team and I are very aware<br />

that colleagues require a modern<br />

infrastructure that works, with reliable<br />

Wi-Fi and equipment that works.<br />

And we are working hard to ensure<br />

this becomes the norm across the<br />

organisation.”<br />

Building confidence after the<br />

major IT incident in May<br />

The major incident in May was caused<br />

by a change to the system which led to a<br />

significant breakdown to the network.<br />

“As a result we are working more closely<br />

with clinical colleagues and operational<br />

teams to ensure this does not happen<br />

again,” said Mark.<br />

“A change process panel has been<br />

created to ensure checks and balances<br />

are in place for all updates and requests<br />

for a change to our IT network. To make<br />

it clear we are not stopping what we<br />

were doing previously, we now just need<br />

colleagues to follow a process in order<br />

for their request to be considered and<br />

acted upon.”<br />

The change panel meets every Tuesday<br />

and is chaired by Rachel Barlow, Chief<br />

IT Deployment Engineers, Leon James (left) and John Marks (right) assist Healthcare Assistant, Karen<br />

Mowatt-Shirley<br />

Operating Officer. Decisions are taken<br />

very quickly and outside of the meeting<br />

there is an opportunity to have urgent<br />

requests submitted through the informatics<br />

duty manager, who is able to request<br />

an emergency change to the panel (if<br />

appropriate).<br />

Following the May incident, the informatics<br />

team supported by operational colleagues<br />

carried out some walkthroughs across<br />

Sandwell to find out what the issues were.<br />

Informatics Service Manager, Suki Heer<br />

explained: “Doing the walkthroughs was<br />

very beneficial for us and the teams we<br />

visited. Colleagues were pleased to see<br />

us out and about and it is something we<br />

would definitely like to continue to do in<br />

future.<br />

“We were quite surprised to find that<br />

colleagues generally don’t report incidents<br />

with the help desk so the majority of issues<br />

we logged during the walkthroughs were<br />

completely new incidents for us. I would<br />

urge everyone to raise a ticket for all IT<br />

issues no matter how small - it is the only<br />

way we can help and resolve the issues<br />

colleagues are having.”<br />

The walkthroughs at Sandwell saw 136<br />

initial tickets logged, of these 128 have<br />

been resolved and the team are working<br />

through the eight still outstanding. The<br />

majority of the tickets were related to not<br />

being able to connect to the network,<br />

wireless application (WAP) and iPad issues.<br />

Walkthroughs at City and Rowley Hospitals<br />

followed in June and <strong>July</strong> and have just<br />

been completed. The team are now<br />

working through the issues raised.<br />

Colleagues are urged to raise a ticket for all<br />

IT incidents on Connect or call the helpdesk<br />

on ext. 4050. Tickets are allocated a priority<br />

and response time as detailed in the table<br />

below.<br />

Priority Response time Resolution<br />

Critical 30 mins 4 hours<br />

Important 1 hour 8 hours<br />

Normal 4 hours 3 working<br />

days<br />

Low 5 hours 6 working<br />

days<br />

Service request<br />

!<br />

Informatics Data – Date: 20 <strong>July</strong> <strong>2018</strong><br />

875<br />



ALERTS<br />

52<br />

6 hours 20 working<br />

days<br />

The graphic below shows the latest IT<br />

performance overview at the time of<br />

printing <strong>Heartbeat</strong>.<br />


2<br />

Sandwell and West Birmingham Hospitals<br />



December 2016<br />


TIME TO<br />


AVERAGE: 1m 11s<br />

LONGEST: 17m<br />

NHS Trust<br />


Unity – how ready are you?<br />

Later this year, a number of our clinical<br />

systems will change to Unity – our new<br />

electronic patient record that will unify<br />

clinical records enabling consistency of<br />

care.<br />

It has been calculated that 5,500 of us and<br />

counting will use Unity on a daily basis. If<br />

you are identified as a user of Unity, it will<br />

not be possible for you to conduct your role<br />

without it.<br />

Colleagues are being urged to take it upon<br />

themselves to learn how to use Unity and<br />

attend the training available.<br />

All teams have access to the Unity<br />

Readiness Checklist - a guide for you and<br />

your department to get yourselves ready for<br />

the new electronic patient record. This is<br />

an exciting time for us all, and we want to<br />

make sure we’re ready.<br />

The checklist has different sections, which<br />

contain a number of checks. The aim of the<br />

checklist is for you to work through each<br />

section, collect the checks, and show that<br />

you are ready for Unity.<br />

Sharon Reynolds, Informatics Matron leads<br />

the clinical informatics team which will<br />

play a huge role in supporting our teams in<br />

readiness for Unity.<br />

She said: “We are now in the readiness<br />

stage of Unity and colleagues who took<br />

part in the first dress rehearsal will know<br />

that it’s a great opportunity to get us all set<br />

for go-live. It’s important that teams use the<br />

readiness checklist and to also seek support<br />

from the clinical informatics team, work<br />

stream leads and Unity implementers who<br />

will regularly visit departments to provide<br />

the support necessary to help teams get<br />

ready.<br />

“I’ve been visiting ward teams and it is<br />

encouraging to see that many are seeing<br />

the value of Unity and are eager to start<br />

using it. Colleagues are looking forward<br />

to using real time information to make<br />

clinical decisions about the people in our<br />

care. Unity will certainly help to facilitate<br />

multidisciplinary working and improve<br />

patient experience and flow.”<br />

Getting ready for Unity should be a team<br />

effort – the checklist is an excellent way of<br />

engaging colleagues, stimulating discussion<br />

about Unity and starting to address<br />

people’s questions and concerns. It may not<br />

be possible to complete each check straight<br />

away – many are tied to particular phases<br />

of the project so may not be available<br />

immediately.<br />

The readiness checklist is available on<br />

Connect and teams also have a hard<br />

copy to keep. The checklist belongs to<br />

your department, store it somewhere<br />

safe.<br />

You may ask different team members<br />

to focus on a particular area or set up<br />

a small group to work through the<br />

checklist. Accountability for progress<br />

with readiness preparation and<br />

associated reporting sits with the ward/<br />

department manager.<br />

Support is also available from the<br />

Unity implementation team, a group<br />

of colleagues assigned to each clinical<br />

area with the purpose of supporting<br />

the readiness effort. Working closely<br />

with the work stream leads and the<br />

clinical informatics team, their role is to<br />

inform and update, as well as act as a<br />

conduit for colleagues to raise issues of<br />

concern.<br />


Unity<br />

will be used by<br />

over<br />

5,500<br />

colleagues<br />

Keep an eye out for activities<br />

and events to help you get<br />

ready<br />

Coming soon to your area -<br />

Unity corners. Digital champions<br />

with support from ward sisters<br />

and matrons will be developing<br />

Unity corners – a new space to<br />

learn all about Unity and have an<br />

opportunity to use the Unity Play<br />

System (a dummy copy of the<br />

electronic patient record that you<br />

can safely practice on).<br />

Look out for Unity pop up<br />

demonstrations to learn more.<br />

Visit the Unity favourite fairs in<br />

September for a chance to log on<br />

and set up your favourite areas<br />

on the system.<br />

Further information about Unity<br />

or if you’d like to find out more<br />

about training visit Connect or<br />

email swbh.trustindigital@nhs.net.<br />

Information is also available from<br />

your group Unity implementer,<br />

clinical sponsor or digital champions<br />

in your area. The communications<br />

bulletin has news and updates on a<br />

regular basis.<br />


AND THE<br />


ARE<br />

The Star Awards<br />

wouldn’t be<br />

possible without<br />

the generosity<br />

of our sponsors.<br />

We need you to choose the winners in four of our categories:<br />

• Employee of the Year<br />

• Clinical Team of the Year (Adults)<br />

• Clinical Team of the Year (Children)<br />

• Non Clinical Team of the Year<br />

<strong>Heartbeat</strong> is proud to introduce you to<br />

the shortlisted nominees for the <strong>2018</strong><br />

Star Awards.<br />

We had over 500 nominations this year – making<br />

the judging process more challenging than ever<br />

before!<br />

Ruth Wilkin, Director of Communications oversaw the<br />

shortlisting panel, she said: “We had 545 nominations<br />

for the Star Awards this year, which is the most amount of<br />

nominations to date. Shortlisting is never an easy task, especially<br />

when the nominations are of such high quality. Whilst challenging,<br />

it was also a heart-warming task – we have lots of amazing colleagues,<br />

doing some fantastic work and whilst congratulations go to those who<br />

have made the shortlist, I would like to say well done to all of those who<br />

were nominated this year, who have all received a letter from our Chief<br />

Executive, Toby Lewis.”<br />

Now it’s over to you!<br />

Voting will be opening on Monday 30 <strong>July</strong> and will remain open until<br />

Friday 31 August. You can cast your vote online by visiting Connect and via<br />

the MyConnect smartphone app.<br />

Vote by<br />

Friday 31<br />

August<br />

r e c o g n i s i n g<br />

o u t s ta n d i n g<br />

c o m m i t m e n t<br />

<strong>2018</strong> STAR<br />

AWARDS<br />

n o m i n e e s<br />

Employee of the Year<br />

- Debbie Fretwell<br />

matron<br />

- Kalbinder Chohan<br />

ward clerk<br />

- Trish Kehoe<br />

directorate general manager,<br />

outpatient services<br />

- Amreen Rehman<br />

anticoagulant services<br />

administrator<br />

Clinical Team of the Year<br />

– Adults<br />

- Occupational Health<br />

- Out of Hours District Nurses<br />

- Theatres<br />

Clinical Team of the Year<br />

– Children<br />

- Infant Feeding Team<br />

- Young Parents Maternity Service<br />

- Advanced Neonatal Nurse<br />

Practitioners<br />

Non-Clinical Team of<br />

the Year<br />

- Medical Records<br />

- Booked Admissions Surgery<br />

- Recruitment Campaign Team<br />

v o t e d f o r b y y o u<br />

Digital Leader of the Year<br />

- Dominic LeGros<br />

informatics nurse<br />

- Joe O’Brien<br />

senior clinical scientist<br />

- Dr Nick Sherwood<br />

clinical lead – critical care<br />

Excellence in<br />

Education Prize<br />

- Apprenticeship Leadership Team<br />

- Dr Bishwajeet Elangbam<br />

consultant<br />

- Sarah Murphy<br />

head of newborn hearing screening<br />

Excellence in Research<br />

Prize<br />

- Dr Kanthan Theivendran<br />

consultant<br />

- Physics and Nuclear Medicine Team<br />

- Dr Sissi Ispoglou<br />

consultant<br />

2020 Vision Prize for<br />

Integrated Care Pioneer<br />

of the Year<br />

- Alcohol Team<br />

- Sandwell Sexual Health Services<br />

- Lawrence Kelly<br />

learning works centre co-ordinator<br />

New Leader of the Year<br />

- Heather Matthews<br />

directorate manager for the medical<br />

director’s office<br />

- Natalie Whitton<br />

matron<br />

- Sam Beck<br />

matron<br />

Learner of the Year<br />

- Ethan Motterham<br />

apprentice<br />

- Muhammed Qureshi<br />

investigating manager, casework<br />

investigations unit<br />

- Stephanie Craig<br />

orthopaedic practitioner<br />

Volunteer of the Year<br />

- Amrit Varma<br />

- Janet Dearne<br />

- Sapphire Service<br />

Patient Safety Award<br />

- Alan Dickens<br />

advanced theatre practitioner<br />

and Kay Stokes<br />

speciality theatre manager<br />

- Joanne Byrne<br />

macmillan occupational therapist<br />

- Safety Plan Project Team<br />

Prize for Innovation<br />

- Bladder Scanning Team<br />

- Colorectal Fast Track Team<br />

- Louise Thompson<br />

infant feeding coordinator<br />

Distinguished<br />

Service Award<br />

- Ann Stevenson<br />

lead chaplin<br />

- Audrey Forbes<br />

ward service officer<br />

- Julie Prior<br />

staff nurse<br />

Award for Equality and<br />

Diversity Champion<br />

- Donna Mighty<br />

deputy primary care manager<br />

- Khalil Miller<br />

security officer<br />

- Richard Burnell<br />

conflict resolution trainer<br />

Fundraiser of the Year<br />

- Flo Burgundy-Benders<br />

ward clerk<br />

- Gemma Dyer<br />

- Stroke and Neurology Therapy<br />

Team<br />

Quality of Care Award<br />

- Lisa McFarlane<br />

hca<br />

- Warley District Nurses<br />

- Paediatric Allergy Service<br />

Local Primary Care Award<br />

for the Most Valued<br />

Service in the Trust –<br />

nominated by GPs<br />

- Bereavement Care Team<br />

- Respiratory Consultants<br />

- TB Screening Team

Putting our waste to good use<br />

waste stock have even gone to help projects<br />

abroad in Sri Lanka, Syria and Yemen.<br />


Eighteen months ago, Justin<br />

Mitchell, Assistant Director of<br />

Procurement, was looking for ways<br />

to recycle products that pile up<br />

across our Trust in tonnes. Rather<br />

than pay for a company to collect<br />

it and dump it in landfill, the aim<br />

was to process the waste in an<br />

environmentally friendly manner at<br />

zero cost.<br />

Justin was then introduced to Tom<br />

O’Brien, from Trust-Reclaim Ltd who<br />

specialises in reducing NHS disposal<br />

costs through recycling and giving<br />

to communities. Justin liked the idea<br />

of squeezing out residue value from<br />

condemned stock and adding to<br />

people’s lives. This started an agreement<br />

with Trust-Reclaim Ltd initially just<br />

dealing with stock from scrap items held<br />

in the old laundry, but since then has<br />

grown into other projects.<br />

Over the past year, Trust-Reclaim Ltd has<br />

collected over 200 tonnes of waste from<br />

our sites. By carrying out an up-cycling<br />

Some examples of the waste recycled through<br />

Trust-Reclaim Ltd<br />

process which is sustainable and ethical -<br />

the Trust has made an income of £8k in the<br />

process.<br />

“The process of working with a social<br />

enterprise to recycle our waste is a no<br />

brainer,” said Justin. “Not only are we<br />

helping the environment, the proceeds are<br />

going to good causes and we are also able<br />

to make this process as an income stream<br />

for the groups just by recycling in an ethical<br />

way.”<br />

Good causes that have benefitted from<br />

our work with Trust-Reclaim Ltd include<br />

providing furniture to homeless people<br />

that are in the process of being rehoused,<br />

through charities such as the ‘Ladywood<br />

Furniture Project’ and ‘Langar Aid’. Proving<br />

this way of working is really adding social<br />

value at street level. Some containers, full of<br />

Justin said: “Recycling our scrap is just the<br />

tip of iceberg. As a large organisation we<br />

generate 1,000s of tonnes of waste every<br />

year. The procurement team are now working<br />

with teams across the Trust to help them<br />

realise the benefits that could be had by<br />

recycling ethically.”<br />

Tom added: “We are able to provide<br />

recycling at zero cost as Sandwell and<br />

West Birmingham Hospitals has given us<br />

the opportunity to carry out a variety of<br />

recycling work. It’s great that the Trust is<br />

really beginning to embrace ethical recycling.<br />

There are so many opportunities that could<br />

help save the environment and help provide<br />

potential employment for local communities.<br />

Partnerships can be developed to help grow<br />

the Trust with other social enterprises that<br />

will help meet the organisation’s goal of<br />

becoming truly sustainable.”<br />

The procurement team manages the<br />

governance and has an audit trail of all the<br />

waste that is taken off site by Trust-Reclaim<br />

Ltd including indemnity. Any profit made is<br />

paid directly to the cost centre code for that<br />

particular area.<br />

To find out how your area can<br />

get involved please email Justin<br />

justin.mitchell@nhs.net<br />

Deprivation of Liberty Safeguards –<br />

know how to follow the process<br />

From time to time we come across<br />

patients who may not have the<br />

capacity to make decisions about<br />

their care.<br />

In order to find out if a patient has<br />

capacity, we are required to carry out a<br />

Deprivation of Liberty Standards (DoLS)<br />

assessment. DoLS are an amendment to<br />

the Mental Capacity Act 2005 (MCA)<br />

and were put in place as an extra<br />

safeguard.<br />

The MCA states that we can use<br />

restrictions on patients if it is in their<br />

best interest to do so because they lack<br />

capacity to make informed decisions.<br />

Sabina Price-Hckman is the adult<br />

safeguarding nurse, she explained more.<br />

“If a patient does not have capacity<br />

we then need to ask ourselves the acid<br />

test questions. Is the patient subject to<br />

constant control and supervision and are<br />

they free to leave?”<br />

Sabina continued: “If the patient<br />

does not have capacity, is subject to<br />

supervision and restraints and is not free<br />

to leave then it is likely you are depriving<br />

them of their liberty.”<br />

A poster with questions and answers<br />

to assist you in the process of making<br />

a decision has been designed by the<br />

safeguarding team.<br />

Always send the referral to the local<br />

authority based on the patient’s post<br />

code. Also send a copy to the adult<br />

safeguarding team<br />

SWBH-Alert-AdultSafeguarding<br />

Ensure the dates are correct - a DoLS<br />

starts on the day you are referring.<br />

Complete ALL sections of the form.<br />

A Form 10 should be completed for any<br />

patient who is discharged, transferred or<br />

regains capacity. The form must be sent<br />

to the relevant local authority and to the<br />

adult safeguarding team. If a patient<br />

“The poster which includes a list of<br />

restraints and restrictions that would<br />

require a DoLS, have been delivered to<br />

all wards,” said Sabina. “I would urge<br />

colleagues to ensure they follow the<br />

process carefully as mistakes on the<br />

referral forms lead to delays in the local<br />

authority sending out a best interest<br />

assessor.”<br />

Top tips to ensure the DoLS referral is processed quickly<br />

dies whilst under a DoLS, a Form 12<br />

must be completed following the above<br />

process.<br />

All forms can be found on Connect.<br />

For further information contact the<br />

adult safeguarding team:<br />

• Sabina Price-Hickman<br />

sabina.price@nhs.net<br />

Tel: 07966625176<br />

• Clare Cotterill<br />

clarecotterill@nhs.net<br />

Tel:07970244138<br />


Volunteers in a league of their own<br />

Nearly half a million pounds has been<br />

raised by the dedicated volunteers<br />

group League of Friends over the past<br />

13 years, it was revealed at its recent<br />

annual general meeting (AGM).<br />

Chairwoman, Janet Dearn commended the<br />

volunteers within the service for their efforts<br />

in raising a staggering £485,994.54, before<br />

announcing that she would be stepping<br />

down from her position after 13 years in<br />

the role.<br />

Paying tribute to her colleagues, she said:<br />

“This is my last AGM as chair as I think<br />

someone else should take over the reins.<br />

I want to thank everyone for all their time<br />

and hard work as well as their friendship.<br />

There is nothing in this world as big as the<br />

heart of a volunteer.”<br />

She added: “It gives me great satisfaction<br />

to give something back to society and that<br />

applies to most of our volunteers.<br />

“Even though I’m stepping down as chair, I<br />

will still continue my shift at the League of<br />

Friends shop every Tuesday and Friday.”<br />

Mrs Dearn started as a volunteer around 20<br />

years ago, and became vice chair in 1998.<br />

She took over the main job seven years<br />

later. “It was then that we started keeping<br />

tally of how much money we were raising,”<br />

she explained.<br />

Chairwoman, Janet Dearn receives flowers<br />

from Johnny Shah, Head of Your Trust Charity<br />

“We used to get requests for very basic<br />

things back then, like razors, hairdryers and<br />

TVs. But now that has certainly changed<br />

and we are buying much bigger pieces of<br />

equipment.”<br />

At the start of the meeting Mrs Dearn<br />

revealed how the League of Friends had<br />

raised just over £45,000 in 2017/18,<br />

funding 15 projects in total.<br />

Equipment purchased includes reminisce<br />

therapy software for patients treated on<br />

the Eliza Tinsley ward at Rowley Regis<br />

Hospital, voice amplifiers for the speech and<br />

language therapy department and arts and<br />

crafts material for the children’s ward.<br />


“We provide such a wide range of<br />

equipment and it is a great achievement<br />

- none of this could have been possible<br />

without the time and dedication from<br />

our volunteers,” added Mrs Dearn.<br />

“We still receive lots of thanks from the<br />

departments, and every single penny<br />

raised must be used for the benefit of<br />

the patients.”<br />

During the AGM, Johnny Shah, Head<br />

of Your Trust Charity, presented Mrs<br />

Dearn with a bunch of flowers and a<br />

certificate of appreciation for the League<br />

of Friends’ fundraising efforts over the<br />

past year.<br />

He said: “It’s the hard work of<br />

volunteers, their time and sacrifice,<br />

that helps the League of Friends fund<br />

essential equipment needs for our<br />

departments.<br />

“I also want to say a personal thank you<br />

to Janet for her own dedication and<br />

commitment over the past 40 years,<br />

during her time as a volunteer and as<br />

chair.”<br />

Seeking your views about LGBT<br />

equality in our workplace<br />

Colleagues are being urged to take a<br />

few minutes to complete a survey to<br />

gain a snap shot of how we all feel<br />

about LGBT equality and help our<br />

organisation make changes to improve<br />

our inclusive culture.<br />

The Trust became a member of Stonewall<br />

(an organisation that campaigns for the<br />

equality of LGBT people) almost two years<br />

ago. As part of our membership we take<br />

part in the Workplace Equality Index.<br />

<strong>Heartbeat</strong> caught up with Stuart Young,<br />

Head of Equality and Inclusion and Chair<br />

of the LGBT Staff Network who explained<br />

more.<br />

“I would encourage everyone to take part<br />

in this survey as it reflects the views of<br />

all colleagues regardless of whether they<br />

identify as LGBT or not. As members of<br />

Stonewall, our aim is to rank highly on the<br />

Stonewall Equality Index and the survey<br />

responses will go to our overall score.<br />

“We joined Stonewall to demonstrate our<br />

commitment to LGBT issues. It provides a<br />

platform to benchmark ourselves against<br />

other organisations. We want to become<br />

the employer of choice for people who<br />

want to work and thrive in an inclusive<br />

organisation.<br />

“It is really important to the Board that all<br />

colleagues are able to bring their whole<br />

selves to work and feel comfortable and<br />

confident to speak up and raise concerns.”<br />

So what have been the benefits of being a<br />

member of Stonewall?<br />

“There have been many,” says Stuart.<br />

“We have access to a dedicated advisor<br />

who has helped us develop a transsexual<br />

policy for colleagues and patients. We<br />

have also had support to review the<br />

equal opportunities policy.<br />

“And some LGBT colleagues have<br />

benefitted from role model training<br />

which encourages them to be<br />

empowered and put themselves forward<br />

as champions for LGBT issues.”<br />

The survey is completely anonymous<br />

and is available online until Friday<br />

2 November. Please take a few<br />

minutes to give your feedback www.<br />

stonewall.org.uk/index-survey-2019<br />

our unique four digit code for survey<br />

is 2089.<br />


AMU team present at Birmingham<br />

Medical Education Conference<br />


CARE<br />

The acute medical unit (AMU) team<br />

were invited present a piece of their<br />

work at the Birmingham Medical<br />

Education Conference.<br />

The conference, which is an annual<br />

meeting held at the school of education<br />

at University of Birmingham is one of the<br />

biggest events of its kind in the United<br />

Kingdom. It is hosted jointly by Health<br />

Education West Midlands, the Medical<br />

School and the Professional Education<br />

and Research Unit at the University.<br />

The team’s presentation focussed on<br />

the introduction of a hub nurse role to<br />

empower the medical specialist registrar<br />

(SpR) and was presented by Dr Dom<br />

Goold, Cheryl Shepherd, AMU Sister and<br />

Dr Donna Best.<br />

Acute Medical Consultant, Dr Sarb<br />

Clare, explained more to <strong>Heartbeat</strong>. She<br />

said: “Essentially the medical SpR is the<br />

workhorse of the hospital 24/7 and we<br />

need to reprieve them of as much duties<br />

as possible in order to maintain good<br />

Some of the AMU nursing team who have<br />

been implementing the hub nurse role – L-R:<br />

Sisters, Sophia Panton, Cheryl Shepherd and<br />

Rachel Wiles and AMU Ward Manager, Mike<br />

Beech<br />

patient flow.<br />

“Due to the pressures they are under, there<br />

is a decline in doctors wanting to get into<br />

general and acute Medicine and it is a top<br />

priority for the Royal College of Physicians<br />

to address this matter.<br />

“To address it locally, Senior Charge Nurse,<br />

Terry Byrne created the hub nurse role who<br />

works alongside the AMU coordinator. After<br />

training and education, this nurse takes on<br />

the role of taking medical referrals from<br />

various sources, including A&E, GP surgeries<br />

and clinics.<br />

“This role was traditionally done by the<br />

SpRs, which would take them away from<br />

the frontline and see them spending hours<br />

on the phone. The hub nurse role, has not<br />

only alleviated this and allowed them to<br />

spend more time with patients, but has also<br />

empowered our nurses and created more<br />

development opportunities for them.”<br />

Sarb added: “It sets an example for other<br />

units of better ways of working and we<br />

are aiming to deploy this to Sandwell AMU<br />

shortly.<br />

“Credit for this must to go our amazing<br />

Terry for leading and delivering this<br />

project and to our nursing team who have<br />

taken on this role with real tenacity and<br />

professionalism.”<br />

Cardiology quality improvement event<br />

enhances working with GPs<br />

Following a pilot to expand<br />

integrated working with our GP<br />

colleagues across a number of<br />

specialities, and provide care closer<br />

to home for many more patients,<br />

we recently held a joint cardiology<br />

quality improvement event with a<br />

local GP provider organisation. The<br />

resulting discussions surpassed our<br />

expectations so much so that we<br />

are now committed to looking at a<br />

range of services, and not just focus<br />

on cardiology. We will be integrating<br />

the following teams:<br />

Dermatology<br />

We already have the largest community<br />

dermatology service in the UK serving<br />

1.5m patients across 3 CCGs – delivering<br />

11,000 consultations per year across 11<br />

locations in the GP provider organisation,<br />

but we will work to integrate with<br />

specialist services in the trust.<br />

ENT<br />

Aiming to provide joint GP and<br />

Consultant multi-disciplinary team clinics<br />

within the community setting.<br />

Gynaecology<br />

We already have an integrated service but,<br />

we are aiming to be the first communitybased<br />

gynaecology service offering day case<br />

procedures such as hysteroscopies.<br />

Urology<br />

To provide the first community-based<br />

urology service offering day case procedures<br />

such as flexible cystoscopy.<br />

Rheumatology<br />

Already delivering more than 5,000<br />

consultations per year across 13 locations,<br />

and is the only primary care-led service<br />

in the UK to recruit patients into clinical<br />

research, our consultants support this<br />

service with collocated clinics.<br />

And of course:<br />

Cardiology<br />

The reason for the event. Our aim is to<br />

provide the first technologically integrated<br />

community service, all tests/investigations<br />

and results are accessible across both<br />

community and secondary care.<br />

What this means is that consultants<br />

will work in teams with GPs to offer an<br />

improved service for patients with reduced<br />

waiting times and seamless IT. Patients will<br />

be seen quickly, with their first appointment<br />

offered within fewer weeks of referral in<br />

many cases, and they will be seen locally<br />

too, as appointments will be offered<br />

for community based locations across<br />

Birmingham. We’re aiming for a more<br />

efficient service delivery, as patients will<br />

receive their consultation and investigations<br />

within a single appointment with consultant<br />

support and direct listing for patients<br />

needing further care.<br />

For more information please contact<br />

Dottie Tipton, Primary Care Liaison<br />

Manager on extension 4309 or by<br />

email: dottie.tipton@nhs.net<br />


Sickle cell team are first to recruit to<br />

ground breaking study<br />

One of our patients has become one<br />

of the first in the world to take part in<br />

ground breaking research into a new<br />

wonder drug to treat sickle cell.<br />

Currently, many patients take<br />

hydroxycarbamide, and can experience<br />

a number of side effects, including<br />

discolouring of the nails and neutropenia<br />

which means they are more vulnerable to<br />

infections.<br />

Liz Green, Sickle Cell and Thalassemia<br />

(SCAT) Manager said: “This is the first<br />

time that we have taken part in a research<br />

project and we are extremely proud to have<br />

become the first centre to recruit to this<br />

worldwide study.<br />

“We held an engagement event to speak<br />

to our patients about the trial and the<br />

feedback from this was very positive with<br />

around 40 people attending.<br />

“Our first recruit came forward in January,<br />

with Marie-Claire coming forward soon<br />

afterwards. We are one of four centres<br />

involved in the UK, and the only Trust<br />

outside of London.<br />

“Research trials into sickle cell are quite<br />

uncommon, so its fantastic news for our<br />

patients that research is now being done<br />

into this condition which is looking at<br />

alternative treatment.”<br />

Marie-Claire, who was born with the<br />

condition but diagnosed when she was<br />

aged 10, said: “I’m extremely proud to be<br />

the second person in the world to take<br />

part in this research and I would encourage<br />

more people to be involved in clinical trials<br />

as they make such a difference.<br />

“Sickle cell is a chronic condition which<br />

affects your day-to-day life. I feel tired most<br />

of the time and having a social life can<br />

sometimes be challenging.<br />

“Over the years there have been various<br />

treatments for patients like me, but nothing<br />

really works effectively. That’s why when the<br />

sickle cell team at City Hospital asked me if I<br />

would like to take part in this study; I didn’t<br />

hesitate in saying yes. Fortunately, I met the<br />

criteria and was able to start it this year.”<br />

Marie-Claire added: “My condition affects<br />

many different aspects of my life and<br />

sometimes even the people you live with.<br />

My husband Cly Kofi is my strength and<br />

support from the moment we met.<br />

“One of the most difficult decisions we<br />

had to make was whether we should<br />

have a baby. We decided to go ahead and<br />

I was closely monitored at City Hospital<br />

throughout. I was able to deliver my baby<br />

safely even though I had several health<br />

complications following his birth. My son,<br />

Jayson, is nearly two years old now and<br />

brings so much joy to my life.”<br />

Marie-Clare has always been a strong<br />

advocator for clinical trials and providing<br />

support to patients who have similar<br />

conditions like her. She explained: “Sickle<br />

cell is a very common condition among the<br />

Black and Asian communities. The condition<br />

itself prevents the body from producing<br />

enough oxygen for the red blood cells<br />

and people can develop crises, which can<br />

sometimes be life threatening.”<br />


CARE<br />

How the trial will work:<br />

The trial is split into two groups.<br />

Group A will be made up of patients<br />

who do not take hydroxycarbamide.<br />

Half will be given the new drug to<br />

take whilst the others will take a<br />

dummy medication, known as a<br />

placebo.<br />

Group B will involve patients who<br />

take hydroxycarbamide.<br />

Again half will be given the new<br />

drug which they will take alongside<br />

hydroxycarbamide.<br />

The other half will take a placebo.<br />

The aim will be to find out how<br />

safe the study drug is for treating<br />

patients and whether it has any<br />

unwanted effects. It will also look<br />

at how long it takes IMR-687 to<br />

get into the patient’s bloodstream,<br />

the length of time it stays there<br />

and how it is broken down and<br />

processed by the body. They will<br />

be monitored on a regular basis to<br />

check any adverse reactions they<br />

may have. Both SWBH patients are<br />

included in this group.<br />

Marie-Claire with her husband Cly Kofi with their son Jason<br />


20<br />

Trust allergy service is first to use hay<br />

fever busting machine<br />


We have become the first NHS<br />

Trust in the UK to introduce a new<br />

device which can help combat the<br />

symptoms allergic rhinitis – more<br />

commonly known as hay fever.<br />

The Rhinolight machine, has been<br />

loaned to our paediatric allergy service<br />

by the Hungarian company that first<br />

developed it.<br />

Dr Nick Makwana first heard of the<br />

device during a conference and was<br />

interested to hear that it was used in<br />

many European countries as well as<br />

Australia, and closer to home, in Ireland<br />

but had not been used in the UK yet.<br />

The device is used to direct controlled<br />

doses of uVA, uVB and visible light up<br />

each nostril with the aim of reducing the<br />

symptoms. It zaps the cells that cause<br />

hay fever and reduces the chemicals that<br />

lead to the inflammation.<br />

It is usually administered during the<br />

hay fever season when symptoms have<br />

begun. The patient would undergo six<br />

sessions over a two week period which<br />

should lead to symptom reduction for<br />

the rest of the summer.<br />

Play Specialist, Beena Parmar helped<br />

Beena Parmar, Play Specialist, with Dr Nick<br />

Makwana and the Rhinolight Machine<br />

raise £1,100 towards the final purchase<br />

of the device through organising events<br />

through her Gujarati community.<br />

Dr Nick Makwana, Consultant Paediatrician,<br />

said: “We are very grateful to Beena for her<br />

fundraising efforts.<br />

“It means that if we can demonstrate that<br />

the device works in our young population<br />

then we will be leading the way in treating<br />

young patients who suffer from hay fever<br />

and the money raised will go towards the<br />

purchase of the Rhinolight.<br />

“This year in particular has seen a rise in<br />

the number of people showing symptoms<br />

because of the heatwave across the country,<br />

but studies have shown that this treatment<br />

works very well in tackling hay fever, and<br />

the patient will most likely be cured for the<br />

rest of the season.”<br />

Delight as we are named a birth<br />

centre beacon site<br />

Earlier this month, our organisation<br />

was named as one of three beacon<br />

sites for midwife-led birth centres<br />

by the Midwifery Unity Network,<br />

a leading UK initiative committed<br />

to women having positive birth<br />

experiences and an optimal start in<br />

life for babies.<br />

We have been named as a beacon site,<br />

alongside Lancashire Teaching Hospitals<br />

Foundation NHS Trust and Lewisham<br />

and Greenwich NHS Trust, with the<br />

announcement taking place at a national<br />

conference at City University of London.<br />

Helen Giles, Team Leader for Serenity<br />

and Halcyon Birth Centres attended the<br />

conference and was presented with a<br />

certificate by the president of the Royal<br />

College of Midwives, our very own<br />

Consultant Midwife, Kathryn Gutteridge.<br />

<strong>Heartbeat</strong> caught up with Helen to find<br />

out more about this prestigious title.<br />

Helen said: “We are privileged to care for<br />

around 1,500 women and families for their<br />

births in our midwife – led centres each<br />

year which is around 28 per cent of babies<br />

born at SWBH – the national average for<br />

England is 14 per cent so that figure is great<br />

for us, and our women and reflects the<br />

commitment of our teams.<br />

“Our facilities are some of the best in the<br />

country. We often have visitors from all over<br />

the country and indeed from abroad who<br />

visit our centres and ask for guidance to<br />

replicate our model within their own Trust.<br />

“Our motto is your birth in our home – we<br />

want to make it as inviting as possible<br />

for women and create a calm, homely<br />

environment and as less hospitalised as we<br />

can.<br />

“It was particularly pleasing to talk to a few<br />

people at the event who had visited us five<br />

years ago who came and thanked me for<br />

helping them to increase the amount of<br />

midwife led births they have.”<br />

He went on to explain how the machine<br />

works: “The probe has a special ultra-violet<br />

light mix which is inserted into the end<br />

of the nose and then changes the cells in<br />

the nose which usually trigger the allergic<br />

reaction.<br />

“There is no pain involved which is why it is<br />

a great treatment for children. This will also<br />

save money for the NHS as, if the symptoms<br />

become controlled, then there will be less<br />

visits to the GP and less prescriptions for<br />

medicines to help battle the symptoms of<br />

hay fever.”<br />

Beena, who has worked at our organisation<br />

for 21 years, said: “Every year my temple,<br />

BPM Krishna Mandir in Sparkbrook, has a<br />

chosen charity which it fundraises for.<br />

“There are many children within the<br />

Gujarati community who suffer from<br />

allergies and I wanted to raise more<br />

awareness around it, so they agreed to hold<br />

a dinner and dance in aid of our paediatrics<br />

department.<br />

“Dr Makwana visited the temple and told<br />

them that the money would go towards the<br />

Rhinolight machine.<br />

“We raised a total of £1,100 and I am so<br />

pleased that we were able to fund the<br />

purchase of this machine.<br />

“It is going to help a lot of children coming<br />

to use our service.”<br />

Birth centres share a number of important<br />

characteristics. The midwives running<br />

them want women to feel empowered<br />

and supported to give birth using their<br />

own resources. They also have an in-depth<br />

knowledge of pregnant women’s physiology<br />

and clear understanding about identifying<br />

what is a change from normal requiring<br />

intervention or involvement of our obstetric<br />

team.<br />

Kathryn, who the Midwifery Unity Network<br />

describe as a birth centre pioneer, said:<br />

“Birth centre midwives have confidence in<br />

a woman’s ability to give birth. We develop<br />

the skills and experience of midwives to<br />

build that confidence, to listen to women<br />

and to work closely with medical colleagues<br />

to ensure optimal and safe care.<br />

“I am particularly proud of our midwifeled<br />

care within this Trust and to be able<br />

to present Helen with the Beacon site<br />

certificate was a real honour for me.”

Siten Roy appointed as new group<br />

director<br />

Orthopaedic Consultant, Siten Roy<br />

has been appointed as the new group<br />

director of surgical services. <strong>Heartbeat</strong><br />

caught up with Siten to find out more<br />

about his new role.<br />

“My role as group director is to deliver<br />

our clinical and strategic aims, objectives,<br />

obligations and the long-term vision in a<br />

timely manner,” said Siten.<br />

“I will be supporting frontline colleagues<br />

and management teams to fully utilise<br />

their expertise, experiences and enthusiasm<br />

to further improve patient safety, quality<br />

of care, productivity and resource<br />

management.”<br />

Siten has been part of surgical services for<br />

16 years after joining as an orthopaedic<br />

consultant in 2002. He completed a masters<br />

in healthcare leadership at Birmingham<br />

University and has been theatres clinical<br />

director since 2015, whilst he is also a board<br />

member the West Midlands Leadership<br />

Academy.<br />

After working with surgery staff and<br />

managers for a few years in his role as<br />

orthopaedic clinical director and then<br />

Siten Roy is the new group director of surgical<br />

services<br />


theatres clinical director, Siten feels<br />

privileged to now work with the executive<br />

team. He said: “I consider this an<br />

excellent opportunity to develop a feeling<br />

of camaraderie and teamwork within<br />

surgical services and also to work closely<br />

with other divisions to support each other<br />

in delivering safe and timely patient care.<br />

“I would also like to put extra emphasis<br />

on training and research and clinical trials.<br />

“Externally I would like to work with<br />

Sandwell and West Birmingham Clinical<br />

Commissioning Group and the primary<br />

care sector to increase collaborative<br />

working.<br />

“I will also do my best to encourage,<br />

facilitate and talent manage leadership<br />

qualities of all the team, both internally<br />

through the established leadership<br />

programme and externally through the<br />

national and West Midlands Leadership<br />

Academy.”<br />


Fiona says goodbye after 20 years as<br />

part of the SWBH family<br />



Fiona Shorney retired from full<br />

time work at the end of last month,<br />

after serving in the combined role<br />

as group director, group director of<br />

operations and director of therapies<br />

over the last few years.<br />

Fiona, who is a physiotherapist by trade,<br />

graduated 40 years ago in 1978 and her<br />

first role was in Poole, Dorset, before<br />

she moved to the midlands in 1980.<br />

She worked for University Hospitals<br />

Birmingham and Dudley Group NHS<br />

Trusts before she arrived at Dudley Road<br />

Hospital in 1998.<br />

Fiona told <strong>Heartbeat</strong>: “I initially joined<br />

the Trust as a short term locum, but I<br />

have just never left!<br />

“I started as a physio in acute medicine<br />

on the City site and I worked my way<br />

up the ladder to become associate<br />

director of therapies, which then sat<br />

within corporate nursing. Shortly after<br />

Toby Lewis arrived as chief executive,<br />

Sandwell community services formally<br />

transferred in to the Trust and that’s<br />

when the community and therapies<br />

clinical group was first established in<br />

October 2013.”<br />

Fiona took on a hybrid role as clinical<br />

group director incorporating the therapy<br />

lead, group director of operations and<br />

group director.<br />

She said: “Since then, the group<br />

has grown considerably with the<br />

introduction of palliative care services and<br />

in April 2017 the group’s name changed<br />

to primary care, community and therapies<br />

to reflect a number of community facing<br />

medical specialties joining us. These services<br />

included dermatology, rheumatology,<br />

diabetes and endocrinology and the medical<br />

infusion unit.<br />

“We now have just under 1,000 members<br />

of the PCCT, which is double the size of<br />

what we had when we started!”<br />

After so many years at our organisation,<br />

Fiona has many memories and proud<br />

moments, but what are the ones that really<br />

stick in her mind?<br />

“What a hard question!” she said.<br />

“It has been fantastic to be involved in such<br />

an amazing journey with the successful<br />

integration of so many diverse community<br />

services with acute and the creation of a<br />

high performing clinical group which has<br />

continued to grow and develop colleagues.<br />

There is still much to do but I think we’ve<br />

made a great start and I have been<br />

fortunate to have an amazing senior team<br />

and worked with some incredibly talented<br />

and committed people across the whole of<br />

PCCT and the wider organisation.<br />

“Like most jobs, it’s not what you know but<br />

who you know and I have been fortunate to<br />

have built a valuable network of friends and<br />

contacts across lots of teams and services,<br />

it’s these people that I will miss the most!<br />

“I think my stand-out highlights are being<br />

involved with the outstanding rating the<br />

CQC being awarded for end of life care in<br />

2017 – although it is the team itself that<br />

deserves the real credit, and being awarded<br />

the Chairman’s award at the Star Awards<br />

last year, it was a real honour!<br />

So what are Fiona’s plans for her<br />

retirement?<br />

She said: “Well, initially I am carrying<br />

on for two days a week in the group<br />

director capacity until the group director of<br />

operations post is recruited to. I will be less<br />

operational but offer some support to the<br />

wider leadership team and locally to Lydia<br />

Jones (Director of Therapies) and Nicola<br />

Taylor (Interim Group Director of Nursing)<br />

who are both new to their roles.<br />

“I won’t be staying long term, but I’d like<br />

to handover to my successor properly and<br />

support the team until it’s the right time to<br />

step away.”<br />

Fiona does however have a few things on<br />

the horizon for the time she isn’t at work.<br />

She told <strong>Heartbeat</strong>: “My husband and<br />

I need to find a new home so I’m sure<br />

house hunting will take up a lot of my time<br />

initially. I’m also investigating becoming<br />

a puppy-walker for hearing dogs so I’m<br />

looking forward to that becoming a reality.<br />

“It will also be really great to spend more<br />

time with my family. I couldn’t have done<br />

my job without their support - these jobs<br />

are big and busy and you work some<br />

long hours, but they have been incredibly<br />

tolerant with me for a long time so I’m<br />

looking forward to spending some quality<br />

time with them.<br />

“After that who knows?<br />

“I plan to just take a step back for a while<br />

and see what comes my way.”<br />

22<br />

Fiona is presented with flowers by Chief Operating Officer, Rachel Barlow (left) and Group Director of Nursing, Nicola Taylor (right)

Compassion in Care Award –<br />

Debbie Watts<br />

A senior assistant technical officer<br />

working within the anticoagulant<br />

service has scooped the Compassion<br />

in Care Award for June after judges<br />

received a glowing nomination from a<br />

colleague.<br />

Debbie Watts, the worthy recipient of<br />

the award was nominated by her service<br />

manager who was not only in awe of the<br />

compassion Debbie has shown, but also of<br />

the growing list of patients who are keen to<br />

see her.<br />

Nominating Debbie for the Award, Joanne<br />

Malpass, Anticoagulant Service Manager<br />

wrote: “Debbie has worked within<br />

anticoagulant services since 1998, prior to<br />

this she was a phlebotomist. She is a firm<br />

favourite with patients and always has time<br />

for them and has over the years built up a<br />

rapport with them.<br />

“There is not a clinic I don't go to that<br />

patients don't ask after her. She will go out<br />

of her way to ensure that she delivers the<br />

best service she can for patients.”<br />

Not only has Debbie become renowned<br />

amongst colleagues and patients alike, she<br />

never fails to keep the care of patients as<br />

her absolute priority, Joanne added: “Debbie<br />

is always the first to volunteer should a<br />

patient need an urgent home visit or a<br />

colleague needs support. Her sickness record<br />

is exemplary and even after undergoing<br />

treatment for cancer a few years ago she<br />

couldn't wait to get back to work.<br />

“She also has a fantastic relationship with<br />

colleagues across the organisation. She has<br />

worked for the Trust a long time and I am the<br />

first to admit that I sometimes forget to thank<br />

her for all the hard work she does. Thank you<br />

Debs!”<br />

If you know someone who has excelled at<br />

consistently upholding our nine care promises,<br />

nominate them for a Compassion in Care<br />

Award. You can nominate colleagues from<br />

any department who you feel have provided<br />

compassionate care; this includes colleagues<br />

from non-clinical services.<br />


You can nominate online on Connect:<br />

https://connect2.swbh.nhs.uk/<br />

communications/compassion-in-careawards/<br />

Debbie Watts, Senior Assistant Technical<br />

Officer<br />

Advances in technology improving<br />

service in imaging<br />

The spotlight was turned on our<br />

imaging group at the annual general<br />

meeting in May.<br />

Group Director of Imaging, Dr Sarah<br />

Yusuf, along with Dr Bill Thomson,<br />

Head of Physics and Nuclear Medicine,<br />

demonstrated to guests at the AGM how<br />

they had been able to excel thanks to<br />

advances in technology over the years.<br />

During their presentation, a film was<br />

shown demonstrating how the cardiac CT<br />

imaging service benefits patients through<br />

a non-invasive procedure which produces<br />

results within minutes of the scan.<br />

Consultant Radiologist, Anthony D’Sa<br />

spoke to <strong>Heartbeat</strong> about the treatment,<br />

and also revealed how we will be one<br />

of the first in the UK to use specialist<br />

diagnostic technology which will transform<br />

the way heart diseases are managed.<br />

The company HeartFlow has produced the<br />

Fractional Flow Reserve (FFR) CT Analysis<br />

and it is the first non-invasive technology to<br />

track coronary artery disease.<br />

It offers an in depth look inside the<br />

narrowing of an artery and whether it is<br />

impacting blood flow, and provides this<br />

information, based on a standard CT scan.<br />

Anthony said: “Our cardiac CT service<br />

continues to grow in term of patient<br />

numbers and we are about to implement<br />

HeartFlow technology.<br />

“We are one of the first in the UK to do<br />

this. It will enable us to do something<br />

different that is essential in making pressure<br />

measurements within the coronary vessels.”<br />

From the CT images, HeartFlow creates a<br />

complete geometric and physiological model<br />

of a patient’s unique coronary anatomy. It<br />

also analyses the fluid flow closely.<br />

The end result is a colour-coded map of<br />

the coronary arteries showing the extent of<br />

Group Director of Imaging, Sarah Yusuf presents at the AGM<br />


any “narrowings” which are disrupting<br />

blood flow. The doctor can use this to<br />

plan treatment.<br />

Previously, to determine blood flow, an<br />

invasive procedure called an angiogram<br />

had to be carried out.<br />

The Cardiac CT Service has grown<br />

rapidly since it first started, and now<br />

sees around 1,500 patients a year.<br />


24<br />

News in brief from around our organisation<br />

Pulse<br />

24<br />

If you have a story you would like to appear<br />

on the Pulse page, please email a photo and a<br />

short explanation to emily.smith46@nhs.net<br />

This amazing photograph of “Matron<br />

Ashworth” and her team outside Trust<br />

Headquarters in 1927 received nationwide<br />

coverage when we re-enacted the snap<br />

with nurses of today.<br />

Stories featured in the Daily Mail, the<br />

Metro, and even the Aberdeen Evening<br />

Express, as well as the local papers, the<br />

Birmingham Mail and the Birmingham Post.<br />

The old photograph, along with others, was<br />

unearthed by two domestic colleagues who<br />

handed them to Electronic Patients Records<br />

Trainer, Sue Woodcock.<br />

Quick-thinking Sue, who has a keen interest<br />

in the history of the hospital, gave them to<br />

the communications team for safe-keeping<br />

and the idea to re-enact the photograph<br />

was born.<br />

Matrons, ward managers and<br />

sisters posed for the snap in<br />

exactly the same place where<br />

the 1927 picture had been<br />

taken – but the two photographs<br />

showed the differences the health<br />

care service had changed over 91<br />

years.<br />

The building had originally been the<br />

Nurses’ home based at Hallam Hospital,<br />

but is now Trust Headquarters, at Sandwell<br />

Hospital.<br />

The photo was recreated with then Chief Nurse, Elaine Newell and<br />

matrons, ward managers and sisters<br />

Marton Ashworth is pictured outside with other nurses outside the<br />

nurses home in 1927<br />

28 SUNDAY MERCURY SUNDAY, JULY 8, <strong>2018</strong><br />

We need stricter<br />

guidelines for TV<br />

I FIND it incredible that for years and<br />

years comedians entertained vast<br />

audiences without u tering a single<br />

swear word or indulging in dirty talk.<br />

By comparison today these<br />

so-called fu ny men and women do<br />

not know how to make people laugh,<br />

other than by pe dling filth and<br />

getting paid quite a lot of money for<br />

their lack of talent.<br />

Audiences, for their part, a plaud<br />

because it is expected of them or<br />

because they are aware of the<br />

presence of television cameras.<br />

If these people laugh and applaud<br />

because they rea ly are enjoying what<br />

they are hearing, then perhaps greater<br />

concern should be shown.<br />

To say that such filth offered up in<br />

the guise of entertainment does no<br />

harm is nonsense. Even the soaps that<br />

are shown before the watershed on<br />

television are now concentrating t o<br />

much on bed-hopping.<br />

Many of these comics have<br />

relatives, including children, who at<br />

some point are going to view these<br />

performances.<br />

If they are not disgusted and<br />

humiliated and actually enjoy what<br />

they s e, then surely alarm bells<br />

should ring, because if the so-called<br />

comics do not respect their audiences,<br />

then you would presume that<br />

they would respect their family, most<br />

certainly their children.<br />

I am aware that there is an off switch<br />

on the television but many viewers<br />

are elderly, disabled and housebound.<br />

Their televisions are their main<br />

source of entertainment.<br />

Peddling filth is not g od entertainment,<br />

and if there is the slightest<br />

evidence that it has a co rupting<br />

influence on people’s attitudes, then I<br />

would go as far as to say that there<br />

should be far stricter guidelines.<br />

Barbara Dunn, Moseley<br />

Sometimes you have<br />

to be cruel to be kind<br />

IN My previous le ters I have twice<br />

said do not wo ry about today’s crime<br />

as it is going to get worse, and with<br />

recent events I don’t think that<br />

anyone wi l argue with my thoughts,<br />

but I wi l say it again anyway, do not<br />

wo ry about today’s crime it is going<br />

to get much worse as there is nothing<br />

to stop it.<br />

We will never get a government<br />

with the guts to ignore the do-gooders<br />

and take the drastic steps to stop it.<br />

I cannot agree with the death<br />

penalty because, despite the introduction<br />

of DNA, mistakes are still<br />

being made. There are some cases<br />

that do not involve DNA, evidence<br />

being wit held in order to get a<br />

conviction.<br />

Before shouting “hang em high”,<br />

take a realistic l ok at what caused<br />

crime to get worse year after year.<br />

Back in the 30s and 40s you could<br />

walk the streets in safety, leave your<br />

d ors and windows open, even leave<br />

your milk money on the doorstep for<br />

the milkman to collect.<br />

So what is the difference today?<br />

Children in the old days were<br />

taught discipline and respect by<br />

whatever means nece sary.<br />

What ha pened then? The dog<br />

oders and MPs got corporal<br />

punishment abolished, t ok away<br />

authority from the police and<br />

teachers, even parents are no longer<br />

a lowed to co rec their child’s<br />

behaviour, resulting in them running<br />

riot and being uncontro lable, which<br />

leads to more and more of them<br />

turning into yobs.<br />

I believe that there is a cure,<br />

although I doub that it wi l ever<br />

ha pen, but for the sake of future generations,<br />

bring back corporal<br />

punishment and give authority back<br />

to the police and teachers. Teach<br />

children respect and discipline from a<br />

young age, a slap on the arm for<br />

young ones and the cane for the older.<br />

I think tha to cure today’s yobs and<br />

criminals, prisons should go back to<br />

being punishment and not rehabilitation,<br />

with hard work and little play, no<br />

choice of meals where, if you don’t<br />

like i then you can go without, and I<br />

think tha the birch should be part of<br />

the punishment for any crime<br />

involving violence.<br />

yobs who a tack firemen and<br />

medics know when they are caught<br />

that they will be told they are naughty<br />

and do not do it again.<br />

Would they still do it if the birch<br />

was waiting for them? Is there any<br />

reader out there who thinks tha the<br />

person who a tacked the defenceless<br />

90-year-old woman in her bed should<br />

not ge three strokes of the birch?<br />

As a young lad I was naughty and I<br />

had the cane time and time again at<br />


VIEWS<br />

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H<br />

EALTH workers have<br />

marked the NHS’s 70th<br />

a niversary this w ek by<br />

recreating a remarkable<br />

1920 staff photograph<br />

discovered in a broom cupboard.<br />

The original image, showing a<br />

matron, her a sistant and nurses<br />

wearing traditional nursing caps, was<br />

taken at Sandwell Hospital’s headquarters<br />

in West Bromwich in 1927.<br />

That was back in the days when it<br />

was known as Hallam Hospital.<br />

Fourteen staff members at Sandwe l<br />

and West Birmingham Hospitals NHS<br />

Trust posed in a similar line-up outside<br />

what was once the site’s nurses’ home.<br />

Avnash Nanra, ward manager for<br />

the paediatric/adolescent a se sment<br />

unit a the trust, which runs the<br />

hospital, featured in the re-enactment.<br />

“The old picture is truly amazing<br />

and shows a completely different<br />

NOSTALGIA: the NHS at 70 .<br />

mA THEW cOOpER<br />

Staff Reporter<br />

■ Matron Ashworth and Assistant Matron Harding with other staff sisters at Sandwe l Hospital’s headquarters in West Bromwich in 1927, when it was known as Ha lam Hospital, and (right) the recreated photograph showing cu rent staff members<br />

SUNDAY MERCURY SUNDAY, JULY 8, <strong>2018</strong> 29<br />

Golden Hi lock sch ol and I thank<br />

them for it as I have never b en in a<br />

speck of trouble since I lef there.<br />

I think you have to be cruel to be<br />

kind.<br />

Ray Rushton, Ha l Green<br />

Rubbish at reservoir<br />

getting out of hand<br />

I WOULD like to make a<br />

complaint abou the<br />

ru bish that is left in<br />

the countryside at<br />

Bartley Green<br />

Reservoir.<br />

It is an eyesore!<br />

Why don’t people<br />

ca l the council<br />

about it and hopefu<br />

ly then they will<br />

take it away.<br />

Sometimes the ru bish<br />

is left on the side of the road.<br />

Is there a chance of the police<br />

coming to check it out before it gets<br />

out of hand?<br />

D Knight, Halesowen<br />

Too easy to blame<br />

working-cla s families<br />

REGARDING the ongoing debate<br />

about overweight children. Is it partly<br />

mi dle-cla s, privileged profe sionals<br />

who are having a go at working-class<br />

families I wonder?<br />

To realists England is one of the<br />

most class-ridden countries in Europe<br />

and anyone who has not noticed that, I<br />

think, needs to get out more.<br />

I do not deny that we have a serious<br />

weight problem. Perhaps the Government<br />

wi l now star taking it seriously?<br />

Max No tingham, Lincoln<br />

‘Stop and search’<br />

appeared to work<br />

WEST Midlands Police previously had<br />

a robust “stop and search” policy<br />

which a peared to work, but a<br />

self-a pointed community<br />

adviser forced the police<br />

officers to scale back<br />

the scheme.<br />

Since then gun and<br />

knife crime has<br />

exploded in the city<br />

and this coupled<br />

with the drug use has<br />

made Birmingham<br />

like a wild wes town.<br />

Fred Copley, Hodge Hi l<br />

I want to<br />

watch good<br />

footba l at Vi la<br />

I AM disa pointed that Aston Vi la<br />

did not go back up into the Premier<br />

League and I think that it is abou time<br />

that they got some players in now<br />

before the season starts.<br />

I think tha the players le the<br />

manager, Steve Bruce down. It is a<br />

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and I pay my money to go down to<br />

the Vill and I wan to see g od<br />

players. They le the best goalkeeper<br />

go, Sam Johnstone. I think that Steve<br />

Bruce is a g od manager.<br />

Mr John Rouse, Erdington<br />


Inmates from the EU make up<br />

just 5pc of the jail population<br />

REGARDING the letter<br />

from J Cross in the Sunday<br />

Mercury on <strong>July</strong> 1, the<br />

wording of the le ter as<br />

published gives the<br />

impre sion tha the 4,6 0<br />

prisoners from the EU in UK<br />

jails make up nearly 50 per<br />

cent of the total prisoners.<br />

That i simply no true. At<br />

th end of 2017 there were<br />

4, 0 prisoners from the<br />

EU in British prisons, and<br />

that is only about five per<br />

cent of the total prison<br />

population of 83,6 0.<br />

To pu that into perspective,<br />

the number of<br />

prisoners from the EU in<br />

British jails is only half as<br />

many as ex-forces prisoners<br />

cu rently in prison<br />

(8,5 0), surely a greater<br />

cause for concern.<br />

If after Brexit we deport<br />

a l the EU prisoners on their<br />

release it wi l not be long<br />

before the remaining 27<br />

states of the EU start<br />

deporting British prisoners<br />

back here, including those<br />

from the Costa del Crime<br />

and the many British<br />

prisoners in the Irish<br />

Republic.<br />

J De l, Northfield<br />

This w ek we have received a<br />

donation of £10 from Mrs D Ha ris<br />

with “birthday memories of a dear<br />

mom, <strong>July</strong> 4, never forgo ten”.<br />

A gift of £5 comes “birthday<br />

memories of my dear mother<br />

May. Also remembering my<br />

sister Daphne who suffered from<br />

asthma. Both are sti l mi sed and loved very much from<br />

Joan, Alan and family”.<br />

Please sen donations to Give A Child Health Fund,<br />

Sunday Mercury, Editorial Department, 8th Fl or, 60 Church<br />

Street, Birmingham, B3 2DJ. Donations can also be made via<br />

Virgin Money Giving. Go to w.virginmoneygiving.com<br />

and search for The Give A Child Health Charitable Trust. To<br />

keep updated about the fund go to www.birminghammail.<br />

co.uk/a l-about/give-a-child-health.<br />

W ek’s total . . .. ... . .... . . .. .£15<br />

Year’s total .. .. .. . .. .. . £2,538.70<br />


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■ Bartley Green Reservoir<br />

NOSTALGIA: the NhS at 70 .<br />

side to the healthcare service,”<br />

she says.<br />

“You can clearly s e how things<br />

have changed over the years.<br />

“I was privileged to be part of<br />

this project and I hope that the<br />

re-enactment wi l be l oked at in<br />

years to come.”<br />

Electronic patient records<br />

systems trainer Sue W odcock<br />

was given the picture and other<br />

images covering the period from<br />

1927 to 19 6 by two ward service<br />

officers.<br />

“I was cha ting to them about<br />

history, and they told me about<br />

how they had found these old<br />

pictures in one of the br om<br />

cupboards,” sh explains. “I was<br />

k en to s e them and so went<br />

along with them to have a l ok.<br />

“I was astonished to find these<br />

very old and interesting<br />

photographs. I have kep them<br />

saf ever since. When I heard that<br />

there was going to be a huge<br />

celebration for NHS70, I thought<br />

these pictures would be perfect.<br />

“It would be a great o portunity<br />

to share them with our co leagues<br />

and visitors.”<br />

■ The hospital i s eking<br />

information abou the staff shown<br />

in the 1927 image. Anyone related<br />

is asked to contact Anuji.evans@<br />

nhs.net<br />

■ Matron Ashworth and A sistant Matron Harding with other staff sisters at Sandwell Hospital’s headquarters in West Bromwich in 1927, when it was known as Ha lam Hospital, and (right) the recreated photograph showing cu rent staff members<br />

Thursday, <strong>July</strong> 5, <strong>2018</strong> | METRO | <br />

IN BRIEF<br />

Minister apologises for<br />

Universal Credit ga fe<br />

AN EMBARRA SING apology has<br />

b en i sued by the work and<br />

pensions secretary after she was<br />

publicly rebuked by Whitehall’s<br />

spending watchdog.<br />

Esther McVey said she had<br />

‘inadvertently misled’ MPs by<br />

claiming the National Audit<br />

Office had ca led for the<br />

Universal Credit benefi to be<br />

ro led out more quickly.<br />

It came after NAO bo s Sir Amyas<br />

Morse criticised her interpretation<br />

of a report it had produced.<br />

The report said UC – a<br />

replacement for other benefits –<br />

should not be ro led out further<br />

until it was clear the system could<br />

cope with no delays for payments.<br />

Tube ads ‘a powerful<br />

way to deter gropers’<br />

ADVERTS warning against sexual<br />

hara sment on the Tube would be<br />

a ‘powerful’ way to tackle the<br />

problem, minister for women<br />

Victoria Atkins has said.<br />

She told the Women and<br />

Equalities commi t e that<br />

targeted ads in packed ca riages<br />

saying ‘Please don’ think this<br />

gives you the right to grab<br />

someone’, would be effective.<br />

Police recorded more than 2, 0<br />

sexual offences on the London<br />

Underground in the past year.<br />

Ms Atkins also hit out at the<br />

‘offensive’ portrayal of women in<br />

music videos and said she was<br />

researching the impact of online<br />

porn on a titudes to women.<br />

Paedophile footba l<br />

coach gets 20 years<br />

A PAEDOPHILE footba l coach<br />

who worked with Newcastle<br />

United’s youth players and<br />

sexua ly abused boys for<br />

three decades was jailed for<br />

20 years yesterday.<br />

George Ormond, 62, coached a<br />

Newcastle youth team in the ’70s<br />

and ’80s before moving to United<br />

in the ’90s. On Tuesday he was<br />

convicted of 35 indecent a saults<br />

and one of indecency.<br />

Judge Edward Bindlo s told<br />

Newcastle crown cour that<br />

Ormond used his position as<br />

coach to ‘target boys and young<br />

men in his care’. Some never<br />

kicked a ba l again after being<br />

abused, the court heard.<br />

Ca l for bus website like<br />

National Rail Enquiries<br />

A WEBSITE and a p giving bus<br />

pa sengers real-time travel<br />

information could be available<br />

under plans to force a l firms to<br />

share data.<br />

The Department for Transport<br />

(DfT) wants bus firms to provide<br />

information on routes, fares and<br />

timetables, developing a site<br />

equivalen to National Rail<br />

Enquiries. Bus data sharing has<br />

mostly b en limited to bi ger<br />

cities such as London,<br />

Birmingham and Manchester,<br />

where the Cityma per a p helps<br />

passengers find the best routes.<br />

The DfT may also ca l for audio<br />

and visual prompts on buses to<br />

a sis the disabled and elderly.<br />

a PERfECT PiCTURE of hEalTh... whaT a diffERENCE 90 yEaRs MakE<br />

HEALTH workers have marked the NHS’s 70th birthday by recreating a 1920s staff photo found in a br om cupboard. The image showing a matron, her assistant<br />

and nurses in traditional nursing caps, was taken at Sandwe l Hospital’s headquarters in West Bromwich in 1927, when it was Hallam Hospital. Ward manager<br />

Avnash Nanra, one of 14 staff in the new picture, said: ‘The old picture is truly amazing and shows a completely different side to the health care service.’<br />

With a little help . a song for NHS heroes<br />

Vocal su porter: Seal on the mic<br />

World Cup Joy: Jones and<br />


STARS including Nile Rodgers, Seal,<br />

Myl ene Kla s and Louisa Johnson<br />

are proving they’re real friends to<br />

the NHS, with a song for its 70th<br />

a niversary.<br />

The singers have teamed up with<br />

health workers to record With A<br />

Little Help From My Friends a the<br />

legendary A bey Road studios.<br />

Also a sisting with vocals were<br />

Danny Jones, Beverley Knight,<br />

Engelbert Humperdinck, R ef,<br />

Marina and The Diamonds, Una<br />

Healy, Alexandra Burke, Rick Astley,<br />

Tony Hadley and UB40.<br />

Proceeds go to NHS Charities<br />

Together, a group of 130 g od causes.<br />

Ge ting behind the mic for the<br />

tribute, cla sical star Kla s said: ‘For<br />

me the NHS is so important. My mum<br />

came over from the Phili pines in the<br />

’60s to be a nurse for the NHS. When<br />

you’re brought up in that environment<br />

you realise the power of it.’<br />

The 40-year-old a ded: ‘I don’t<br />

know anyone that hasn’t used the<br />

NHS, or n eded the support of it.’<br />

Dame Vera Ly n, 101, said: ‘I<br />

remember my mother taking me to<br />

the doctor and having to pay for it.<br />

You wouldn’t go unle s you were<br />

very i l. And those without money<br />

couldn’t go at a l. We are so<br />

fortunate to have the NHS.’<br />

Meanwhile, amid the serious work,<br />

The Voice UK’s Da ny Jones and<br />

Louisa Johnson sti l found time to<br />

fo low the World Cup and were<br />

jumping for joy after England’s<br />

victory over Colombia.<br />

Emilia: Nurses who<br />

cared for my dad<br />

need our help now<br />

by laura harding<br />

MORE than four in five people (84 per cent) said they would be<br />

ha py to pay more tax if it mean the NHS ‘improved a great deal’,<br />

a cording to a survey. The NHS Confederation po l found that 75 per<br />

cent would be willing to stump up to s e slight improvements. And<br />

61 per cent said they would do so jus to ensure services remained<br />

at cu rent levels.<br />

■<br />

GAME OF THRONES star Emilia<br />

Clarke has spoken abou the devastating<br />

experience of losing her ‘darling<br />

dad’ as she praised the care he<br />

received from nurses and ca led for<br />

cuts to their funding to stop.<br />

The 31-year-old, who is a Royal<br />

College of Nursing amba sador,<br />

detailed the expertise and compa<br />

sion of the people caring for<br />

her father in his last days.<br />

Speaking at an awards ceremony<br />

in London, she said nurses were<br />

‘begi ning to smash the old stereotypes<br />

and, for the firs time, performing<br />

operations and running<br />

doctors’ surgeries’, but they had<br />

become ‘an easy target for cuts,<br />

no the priority for investment’.<br />

Clarke a ded: ‘This reality breaks<br />

my heart, as two years ago on<br />

<strong>July</strong> 10 I lost my darling dad. Our<br />

experience was shaped by the care<br />

he received. I was given the o portunity<br />

to be involved in the intricacies<br />

that made up a day of trying<br />

to save his life and it showed<br />

me with such clarity, not only the<br />

awe-inspiring skill tha the nurses<br />

clearly had, but the emotional intelligence<br />

that came along with it.<br />

‘After a panic at hearing be ls and<br />

bu zers I didn’t understand; the<br />

hug that came my way and the<br />

words that accompanied it both<br />

rea sured and comforted me.<br />

‘I know my dad received the best<br />

care and medical su port from our<br />

nurses that dealt with every second<br />

of those dark days.’<br />

Clarke said: ‘The money the NHS<br />

has to keep our nurses trained and<br />

a the forefront of healthcare has<br />

b en cut in half this year in England.<br />

This has to stop, we have to<br />

make a change.’<br />

She a ded: ‘Nursing is about<br />

more than just medicine; it’s about<br />

engaging with another person on a<br />

human level. Like hugging a daughter<br />

who knows she is abou to lose<br />

her dad.’<br />

Pa sionate<br />

plea: Emilia<br />

Clarke at<br />

the Nurse of<br />

the Year<br />

awards in<br />

London<br />

last night<br />

GE TY<br />

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Two major engin ering groups<br />

have announced they are joining<br />

forces in a bid to land a multibillion-pound<br />

contract to built new<br />

trains for HS2.<br />

Bombardier Transportation and<br />

Hitachi Rail, which collectively<br />

employ 5,000 people in the UK,<br />

have launched a new joint venture<br />

to submit a bid to design, build<br />

and deliver a fl et of trains for the<br />

high-speed line.<br />

The £2.75bi lion contract on<br />

offer is for a minimum fl et of 54<br />

units that wi l run on phase one of<br />

HS2 betw en London Euston, Solihu<br />

l and Birmingham.<br />

The newly designed ro ling stock<br />

wi l also be able to travel on the<br />

current rail network.<br />

The formal tendering proce s is<br />

due to start later this year, with<br />

contract award in late 2019.<br />

The two companies said the joint<br />

bid would support the Government’s<br />

aims of boosting UK jobs,<br />

ski ls and the British supply chain,<br />

as we l as support its own plants<br />

including Bombardier’s factory in<br />

Derby.<br />

They added that they were<br />

already developing a new generation<br />

of engin ers and mechanical<br />

ski ls and the joint venture would<br />

provide a launch pad for new<br />

investment into education.<br />

Hitachi and Bombardier have<br />

previously delivered one of<br />

Europe’s fastes trains in Italy – the<br />

ETR 1 0 for Trenitalia.<br />

In the UK, Hitachi maintains the<br />

country’s only domestic high<br />

sp ed fl et, the Cla s 395 Javelins,<br />

which it built and introduced<br />

ahead of the London 2012 Games.<br />

Karen Boswe l, managing director<br />

of Hitachi Rail, said: “HS2 will<br />

form the backbone of Britain’s<br />

future rail network and is a major<br />

investment in our future prosperity.<br />

“By joining together in partnership<br />

with Bombardier, we wi l draw<br />

on a huge wealth of UK experience<br />

and the best in modern technology,<br />

including our pion ering bu let<br />

train experience.<br />

“our aim is to deliver a new British<br />

icon that wi l be recognised<br />

around the world – a Spitfire for<br />

the British railway.”<br />

Richard Hunter, managing director<br />

UK of Bombardier Transportation,<br />

added: “HS2 is a once-in-alifetime<br />

opportunity to transform<br />

the nation’s transport network and<br />

we are very excited by the chance<br />

to play a key part in delivering it.<br />

“By joining together in partnership<br />

with Hitachi, we wi l combine<br />

both company’s global high sp ed<br />

expertise with unriva led British<br />

experience and help generate ski ls<br />

and prosperity acro s a number of<br />

UK regions.”<br />

»HS2 “green co ridor” plan, P7<br />

Major firms in<br />

joint bid to build<br />

‘a Spitfire for the<br />

British railway’<br />

Tamlyn Jones<br />

Political Reporter<br />

Bombardier and Hitachi Rail aim to win<br />

£2.75bn contract for fleet of HS2 trains<br />

NHS staff recreate old photograph<br />

HEALTH workers have marked the<br />

NHS’s 70th anniversary today by<br />

recreating a remarkable 1920s staff<br />

photograph which was found in a<br />

broom cupboard.<br />

The original image, showing a<br />

matron, her a sistant and nurses<br />

wearing traditional nursing caps,<br />

was taken at Sandwe l Hospital’s<br />

headquarters in west Bromwich in<br />

1927.<br />

That was back in the days when it<br />

was known as Hallam Hospital.<br />

Fourt en staff members at<br />

Sandwe l and west Birmingham<br />

Hospitals NHS Trust posed in a<br />

similar line-up outside what was once<br />

the site’s nurses’ home.<br />

Avnash Nanra, ward manager for<br />

the paediatric/adolescent a sessment<br />

unit at the trust, which runs the<br />

hospital, featured in the re-enactment.<br />

“The old picture is truly amazing<br />

and shows a completely different side<br />

to the healthcare service,” she says.<br />

“You can clearly s e how things have<br />

changed over the years.<br />

The hospital is seeking information<br />

about the staff shown in the 1927<br />

image. Anyone related is asked to<br />

contact Anuji.evans@nhs.net<br />

> Matron Ashworth and assistant matron Harding with other staff<br />

sisters at Sandwe l Hospital’s headquarters in West Bromwich in<br />

1927, when it was known as Ha lam Hospital, and (below) the<br />

line-up of cu rent staff<br />

4 BIRMINGHAM MAIL THURSDAY, JULY 5, <strong>2018</strong> @birmingham_live<br />

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HEALTH workers have marked the<br />

NHS’s 70th anniversary today by<br />

recreating a remarkable 1920s staff<br />

photograph which was discovered<br />

in a broom cupboard.<br />

The original image, showing a<br />

matron, her a sistant and nurses<br />

wearing traditional nursing caps,<br />

was taken at Sandwe l Hospital’s<br />

headquarters in West Bromwich in<br />

1927.<br />

That was back in the days when it<br />

was known as Ha lam Hospital.<br />

Fourt en sta f members at<br />

Sandwe l and West Birmingham<br />

Hospitals NHS Trust posed in a similar<br />

line-up outside what was once<br />

the site’s nurses’ home.<br />

Avnash Nanra, ward manager for<br />

the paediatric/adolescent a se s-<br />

ment unit at the trust, which runs<br />

the hospital, featured in the reenactment.<br />

“The old picture is truly amazing<br />

and shows a completely di ferent<br />

side to the healthcare service,” she<br />

says.<br />

“You can clearly s e how things<br />

have changed over the years.<br />

“I was privileged to be part of this<br />

project and I hope tha the re-enactment<br />

wi l be looked at in years to<br />

come.”<br />

Electronic patient records systems<br />

trainer Sue Woodcock was<br />

given the picture and other images<br />

covering the period from 1927 to<br />

1966 by two ward service o ficers.<br />

“I was cha ting to them about history,<br />

and they told me about how<br />

they had found these old pictures in<br />

one of the broom cupboards,” she<br />

explains.<br />

“I was k en to s e them and so<br />

went along with them to have a<br />

look.<br />

“I was astonished to find these<br />

very old and interesting photographs.<br />

I have kept them saf ever<br />

since. When I heard that there was<br />

going to be a huge celebration for<br />

NHS70, I thought these pictures<br />

would be perfect.<br />

“It would be a great opportunity<br />

to share them with our co leagues<br />

and visitors.”<br />

A l the pictures, which were found<br />

earlier this year, wi l be on show at<br />

Sandwe l Hospital betw en 10am<br />

and 2pm today, during a tea party to<br />

mark the NHS anniversary.<br />

The hospital i s eking information<br />

about the sta f shown in the<br />

1927 image. Anyone related is asked<br />

to contact Anuji.evans@nhs.net<br />


News Reporter<br />

THEY’RE the NHS angels.<br />

This photo from the Birmingham<br />

Mail archives shows nurses<br />

mode ling new NHS uniforms in<br />

1958.<br />

Ten years after the NHS was<br />

born, 20-year-old student nurse<br />

Gene Wi liams takes centre stage.<br />

And in another historic photo,<br />

below, Health Minister Aneurin<br />

Bevan tours a hospital on the day<br />

the health service was launched in<br />

1948.<br />

News<br />

The NhS aT 70<br />

staff recreate old photo to mark milestone<br />

Matron Ashworth and A sistant Matron<br />

Harding with with other staff sisters<br />

which was taken at Sandwell Hospital’s<br />

headquarters in West Bromwich in 1927,<br />

when it was known as Ha lam Hospital<br />

Page 35<br />

Daily Mail, Thursday, <strong>July</strong> 5, <strong>2018</strong><br />

West Bromwich in 1927, when it<br />

was known as Ha lam Hospital.<br />

Back then it specialised in the<br />

treatment of infectious disease.<br />

The nurses from yesteryear were<br />

lined up outside the nurses’ home,<br />

which had just b en added to the<br />

hospital that year. Typica ly, after<br />

a long day’s work they had to be<br />

back in the nurses’ home by 10pm.<br />

Matron was in ‘loco parentis’.<br />

Back in 1927, George V was on<br />

the throne, Stanley Baldwin was<br />

Prime Minister and it was a time of<br />

great medical advances, with new<br />

va cines for diphtheria, wh oping<br />

cough and tuberculosis.<br />

But nursing wa sti l in its early<br />

years of profe sionalism. Throughou<br />

the 19th century and into the<br />

20th, teaching schools for nurses<br />

were responsible for se ting their<br />

own standards for training.<br />

It was only after the Co lege of<br />

Nursing (now the Royal Co lege of<br />

Nursing) was founded in 1916 that<br />

parliament was persuaded to<br />

bring in regulation. Now, it is an<br />

a l-degr e profe sion – a l student<br />

nurses are educated at university.<br />

Since the 1960s and 70s, the<br />

boundary betw en the work of<br />

doctors and nurses ha shifted,<br />

too. Nurses began to undertake<br />

complex clinical a se sments,<br />

diagnosed i lne s, prescribed<br />

treatment and designed plans of<br />

care, which would have been<br />

unheard of in the 1920s.<br />

Another di ference over the last<br />

seven decades is that health care<br />

workers from abroad have become<br />

increasingly vital to Britain, with<br />

targeted overseas recruitment<br />

starting in the 1930s. In 1949, the<br />

RCN worked with the government<br />

to launch campaigns to recruit<br />

hospital sta from the Caribbean<br />

and Europe, particularly Ireland.<br />

It is estimated that by 1965, 35 per<br />

cent per cent of nursing sta f in<br />

Britain were born overseas.<br />

Fourt en sta f at Sandwe l and<br />

West Birmingham Hospitals NHS<br />

Trust recently posed in a similar<br />

line-up to that from 1927 to re-<br />

create the photo. Among them was<br />

ward manager Avnash Nanra. She<br />

said: ‘The old picture is truly amazing.<br />

You can clearly s e how things<br />

have changed over the years.’<br />

IN their traditional starched<br />

caps and aprons, a group of<br />

nurses pose with their formidable<br />

looking matron in 1927.<br />

Now, after the old photograph<br />

taken at Sandwe l Hospital was discovered<br />

in a broom cupboard, health<br />

workers have recreated i to mark<br />

the NHS’s 70th anniversary today.<br />

The changing face of their profe sion is<br />

plain to s e. Gone, for example, are the<br />

nurses’ caps for k eping hair neatly in<br />

place and like those used by Florence<br />

Nightingale in the 19th century.<br />

The caps went out of fashion in the<br />

1 90s over fears they would a tract bacteria.<br />

Another di ference is the present<br />

day nurses mainly wear trousers.<br />

And while those pictured 91 years ago<br />

were a l women, reflecting the then<br />

prevailing view of nursing as a ‘woman’s<br />

job’, a man is among the ranks of their<br />

21st century su ce sors.<br />

The original photograph was taken at<br />

Sandwe l Hospital’s headquarters in<br />

Matron and her sta f before the NHS<br />

was born but in an era of progre s<br />

1927<br />

today<br />

By david Wilkes<br />

Much more has changed than the outward appearance with nursing now a multicultural and degree-educated profe sion<br />

DOCTORS and nurses wi l be asked for<br />

ideas to slash waste and red tape in the<br />

NHS, Theresa May said last night.<br />

In a me sage to celebrate the 70th anniversary<br />

of the health service, the Prime<br />

Minister warned that NHS bureaucracy too<br />

often ‘gets in the way of care’.<br />

And she said radical reform was n eded to<br />

cope with the twin threats of childhood<br />

obesity and dementia among the elderly.<br />

Mrs May spoke a she invited healthcare<br />

profe sionals to Downing Str e to celebrate<br />

the anniversary just w eks after she<br />

announced plans to boost NHS spending,<br />

funded in part by the ‘Brexit dividend’.<br />

The Prime Minister said the health service<br />

was working on a new ten-year plan to<br />

ensure the money i spent wisely – and<br />

ca led on frontline workers to submit ideas.<br />

‘I have asked the NHS itself to draw up a<br />

ten-year plan to make sur every penny of<br />

the new funding is we l-spent and that leaders<br />

are a countable for delivery,’ she said.<br />

‘Frontline sta f like you wi l be involved in<br />

the plan’s development, so it delivers for<br />

patients and for the health service.<br />

‘I know that you got into medicine and<br />

healthcare because you want to make a difference,<br />

you wan to help people get be ter<br />

or manage their conditions.<br />

‘Ye too often we see bureaucracy ge ting<br />

in the way of care, with proce s being put<br />

before patients. So the plan wi l highlight<br />

what changes we could make so that you<br />

can concentrate on pu ting patients first.’<br />

Mrs May stre sed her support for an NHS<br />

fr e at the point of n ed but insisted reform<br />

was vital, adding the plan wi l also embrace<br />

technology so the health service is fi to<br />

face the cha lenges of the future.<br />

Help us cut waste and boost care, PM<br />

tells medics on NHS’s 70th birthday<br />

By daniel Martin<br />

Policy Editor<br />

From starched caps to scrubs,<br />

the changing face of nursing<br />

Staff recreate picture from 91 years ago – at the same hospital<br />

Denise wins a red letter day<br />

Denise Williams, Out of Hours District<br />

Nurses Team Leader was the lucky winner<br />

of our Star Awards nominations prize draw.<br />

She won a red letter day experience worth<br />

£200, curtesy of Tusker, which she has used<br />

to have a two night break in Liverpool.<br />

Have a fab time Denise!<br />

Denise pictured with her red letter day<br />

experience gift<br />

Colleagues attend special NHS<br />

70 services<br />

Four colleagues attended special NSH 70<br />

services, which were held at Westminster<br />

Abbey and York Minster on 5 <strong>July</strong>.<br />

Alochol Lead Nurse, Arlene Copland,<br />

Clinical Director for Emergency Care,<br />

Dr Nuhu Usman, Head of Operations,<br />

Caroline Rennals and Clinical Team Leader,<br />

Integrated Care Service, Sandra Kennelly<br />

were amongst the 3,000 NHS staff from<br />

across the country who attended the<br />

services along with representatives of<br />

charities, councils and other key NHS<br />

partners.<br />

Head of Operations, Caroline Rennals<br />

pictured outside Westminster Abbey<br />

Pam wins take a break<br />

Last month we featured our take a break<br />

competition in <strong>Heartbeat</strong> for the first time.<br />

All correct entries were put into a draw<br />

and Community Gynae Admin Clerk, Pam<br />

Bailey was the named selected at random.<br />

She was delighted as we presented her<br />

with her Love2Shop Vouchers.<br />

Pam said: “I will be sharing these with my<br />

colleague, Claire Francis as we did the quiz<br />

together – we really enjoyed it and will<br />

enjoy spending our prize!”<br />

You can find another take a break<br />

competition on the back page of this<br />

month’s edition.<br />

Pam was delighted with her prize

Angharad Macgregor, Head of Clinical Effectiveness<br />

This month we welcome Angharad<br />

Macgregor to the SWBH family as our<br />

new head of clinical effectiveness, who<br />

joins us with 17 years’ NHS experience.<br />

Angharad studied psychology at Aston<br />

University before joining the research<br />

department at North Birmingham Mental<br />

Health Trust. She later moved to South<br />

Birmingham Mental Health Trust in a<br />

governance role and has remained in the<br />

field ever since. She spent 14 months as a<br />

governance coordinator at University Hospitals<br />

Birmingham before returning to the newly<br />

formed Birmingham and Solihull Mental<br />

Health Trust as head of governance.<br />

So what does the head of clinical effectiveness<br />

role entail?<br />

Angharad said: “I oversee a team of five, and<br />

we are mainly responsible for managing all of<br />

the nationally mandated clinical audits for the<br />

trust – of which there are currently 79.<br />

“Most bodies have a national audit for their<br />

area, for example stroke. We coordinate the<br />

data collection for the audit and ensure its<br />

submitted by the deadline. Once we receive<br />

the results, we see what we can improve<br />

upon to make a difference to our patients’<br />

experience.<br />

“The audits use a mixture of information,<br />

which includes colleagues opinions, reported<br />

patient outcomes and clinical practice, such as<br />

a count of how many procedures we carried<br />

out and if they were carried out on time<br />

following an agreed standard.<br />

“My role also involves overseeing mortality<br />

and our library services.”<br />

So what attracted Angharad to our<br />

organisation?<br />

“I really liked the feel of the hospitals,” she<br />

told <strong>Heartbeat</strong>.<br />

“Everyone is intent on delivering good quality<br />

care, even though the infrastructure isn’t quite<br />

what it should be.<br />

“I am delighted to be here and I am looking<br />

forward to seeing how we can move forward<br />

to be dynamic and diverse within the<br />

emerging quality improvement landscape.<br />

“I am also looking forward to working with<br />

the library services team. We have a fantastic<br />

library at Sandwell Hospital and a slightly<br />

underused one at City Hospital.<br />

"Both are open to students and colleagues,<br />

whilst we are also now looking to expand our<br />

reach to patients too.<br />

“We have a number of resources on<br />

improving your health, such as well-being and<br />

the team can also assist patients to search for<br />

literature which will help them to understand<br />

their illness more and in some cases help them<br />

to manage it better.”<br />

Angharad Macgregor has joined as our new<br />

head of clinical effectiveness<br />

Wave goodbye to…<br />

Dave Purvis,<br />

Theatre Orderlies Team Leader<br />

Theatre Orderlies Team Leader, Dave<br />

Purvis has waved goodbye to our<br />

organisation after an incredible 37 years<br />

of service.<br />

His colleagues in theatres arranged a surprise<br />

leaving party for him, which took place at<br />

Sandwell Hospital at the end of June. The<br />

turnout at his party showed how much he<br />

was appreciated by his colleagues and Dave<br />

was gobsmacked at the gifts he received<br />

from the team.<br />

Dave’s duties included fetching patients from<br />

the ward to bring them to theatre for their<br />

operations, with the patients often arriving<br />

with a smile on their face after being in<br />

Dave’s company.<br />

Terry January, Deputy Lead Practitioner in<br />

Theatres told <strong>Heartbeat</strong> more about<br />

Dave: “He would always chat to patients as<br />

he accompanied them to theatre; he was<br />

really good at putting them at ease.<br />

“He treated everyone as if they were his<br />

family and he always had time to listen to<br />

other people’s problems.”<br />

After 37 years of pushing patients to and<br />

from theatre on trolleys, you can be forgiven<br />

for thinking Dave might be putting his feet<br />

up during his retirement, however, he is<br />

planning to spend more time pursuing his<br />

two great loves, cricket and rugby.<br />

Good luck Dave – we wish you a happy and<br />

healthy retirement.<br />

Colleagues arranged a surprise leaving party for Theatre Orderlies Team Leader, Dave Purvis<br />


Letters, of less than 200 words please, can be sent to the Communications Department,<br />

Trust Headquarters, Sandwell Hospital or by email to swb-tr.SWBH-GM-<strong>Heartbeat</strong>@nhs.net<br />


Dear <strong>Heartbeat</strong>,<br />

We have been suffering the prolonged heat<br />

conditions on AMU A over many months as<br />

we have no opening windows and rely on<br />

a ‘trickle’ vent system. The vents are thick<br />

with dust probably riddled with bacteria.<br />

At any point of the 24hr day 32 patients<br />

being cared for and excess of 25 staff,<br />

working in a stuffy uncomfortable<br />

environment, the fans blowing around the<br />

same recycled air, bays and G of 10 patient<br />

beds are no better as that ventilation is<br />

turned off completely!<br />

The problem is nobody will clean the vents<br />

whilst there are patients in the area the<br />

deep clean requires closing a bay. In honesty<br />

it is a job that involves estates and ward<br />

services in addition to their daily schedules.<br />

Can I ask what is the solution? Do we need<br />

to swab for bacterial growth to get action?<br />

Environment audits persistently picking<br />

up the problem yet there is no workable<br />

solution and certainly not comfortable<br />

viewing when you see the large clumps of<br />

dust falling.<br />

I look forward to working towards a<br />

solution that makes the environment better<br />

for patients/ staff and visitors.<br />

Dear colleague,<br />

The emergency services building at<br />

Sandwell uses an air conditioning<br />

system to provide cool air without<br />

needing to open windows. I recognise<br />

that these vents need regular<br />

maintenance to ensure they work<br />

effectively and my team are planning,<br />

in conjunction with the senior sister,<br />

the best time to do this and other<br />

maintenance required to improve the<br />

environment for staff and patients.<br />

Kind regards,<br />

Alan Kenny, Director of Estates and<br />

New Hospital Project<br />

Dear <strong>Heartbeat</strong>,<br />

Why is it that people can apply for jobs<br />

without the qualifications and get it over<br />

those who have the qualification and don’t<br />

get the chance to gain experience in the job<br />

they’ve applied for due to the department<br />

wanting to keep their current (bank/agency<br />

staff)?<br />

How are we meant to develop in this trust?<br />

Dear colleague,<br />

I was disappointed to read about how<br />

you feel in relation to job offers in<br />

this Trust. We have made considerable<br />

progress with our staffside colleagues<br />

on improving the equality and inclusion<br />

of our recruitment in the past 18<br />

months. I would encourage you to raise<br />

your concerns with your line manager<br />

and have an open conversation with<br />

them about your desire to progress and<br />

gain experience and build your career.<br />

I hope that your recent performance<br />

development review (PDR) allowed you<br />

the opportunity to do this and you were<br />

able to build a development plan that<br />

recognises your career ambitions and<br />

potential.<br />

If this has not been the case please<br />

feel free to talk to me directly, the<br />

HR business partner for your group<br />

or someone else within your group<br />

management team.<br />

Best wishes<br />

Raffaela Goodby, Director of People and<br />

OD<br />

Dear <strong>Heartbeat</strong>,<br />

I have worked for the NHS long enough to<br />

come to the realisation that there are no<br />

new ideas, only snazzy rebrands of things<br />

that have been tried before.<br />

The proposed smoking ban that the Trust’s<br />

current despotic leader has put forward<br />

is yet another one of those rehashed<br />

proposals, our previous chief exec tried to<br />

do this and it ended with a shame faced<br />

climb down – why?<br />

It’s because you cannot legally stop staff<br />

going off site when they are on an unpaid<br />

break.<br />

Staff just ended up lighting up on the<br />

footpath just outside trust property (this<br />

included many managers) and there was<br />

nothing the trust could actually do about<br />

it, we ended up with furious residents that<br />

were inundated with discarded cigarette<br />

butts all over the place.<br />

I understand and totally agree with the<br />

push to encourage a healthy life style and<br />

as a tax payer I loathe smoking for the<br />

burden it places on the NHS.<br />

As a lifelong non-smoker, I find it kind of<br />

ironic that I feel compelled to argue for<br />

a person’s right to smoke as I personally<br />

find it a pointless disgusting habit, and I<br />

have spent years badgering my friends and<br />

relatives to quit.<br />

At one point I was the only one in my<br />

whole extended family that didn’t smoke<br />

now none of them do.<br />

But this has to be done through<br />

encouragement and support and not blunt<br />

force or threats and fines.<br />

In reality it is income inequality that is<br />

widely believed to the THE single biggest<br />

cause of health disparity around the country<br />

as a whole.<br />

Within the Sandwell and West Birmingham<br />

area considered to be one of the most<br />

deprived areas of the country maybe our<br />

highly paid CEO should be putting his<br />

efforts into helping to solve this underlying<br />

root cause.<br />

But hey – what do I know, I’m just a lowly<br />

minion buried by the ever expanding<br />

mountain of managers riding the NHS gravy<br />

train.<br />

Dear colleague,<br />

Thanks for the abuse and slight self-pity<br />

– we have fewer managers then five<br />

years ago and they do a decent job.<br />

If we get past all that and move onto<br />

the substantive points you raise, which<br />

are important, I would suggest that<br />

the Trust has gone beyond many, but<br />

not yet done enough, to try and tackle<br />

inequality. You are right that that drives<br />

the health impact, and work like our<br />

apprentice programmes, and Healthcare<br />

Overseas Professionals, is testimony<br />

to a commitment to try and do more.<br />

Our Integrated Care System across SWB<br />

aims to invest more in housing and<br />

employment, if necessary investing less<br />

in sickness services.<br />

On smoking you are completely right<br />

that many attempts have been made.<br />

After consulting widely, including<br />

through Hot Topics as was, and our<br />

public health committees, the full<br />

Board reached the conclusion I reported<br />

on NHS 70 day. On <strong>July</strong> 5 2019 we<br />

will move to our new no smoking, or<br />

perhaps put better, our anti-smoking<br />

position. This will include lots of support<br />

offers around NRT, revised policies on<br />

issues like breaks and uniform, and<br />

a clear arrangement for the fines we<br />

will regretfully levy for breaches. At<br />

the same time the local authority are<br />

thinking through what by laws might<br />

be applied in local roads. I agree with<br />

you that this has to be real. It will take<br />

action by many and in many ways to<br />

make it so. But the case to do so is very<br />

clear.<br />

Best wishes<br />

Toby Lewis, Chief Executive<br />


Toby writes about…going for Good<br />

TobyLewis_SWBH<br />


In 2017 the CQC visited some Trust services.<br />

That, combined with their bigger 2014 visit,<br />

produced a situation where about 70 per<br />

cent of our services are rated as good or<br />

outstanding. And the whole Trust is rated<br />

Outstanding for the caring domain. The<br />

exceptions lie in the emergency pathway<br />

from A&E, through our medical wards, and<br />

into our community wards. Whatever we<br />

think about the CQC method, or specific parts<br />

of the inspection process, that feels right. I do<br />

not agree that wards at Rowley Regis were<br />

inadequate last year, and for sure they are<br />

not today, but as a Board we share the view,<br />

and colleagues share the view, that acute<br />

adult care is our biggest pressure point – in<br />

2017 our services were not good. But this is<br />

not a last word about the need for one site<br />

at Midland Met, nor about rising demand as<br />

our patients age. In fact, it’s an article about<br />

uplifting success. In <strong>2018</strong> we are getting close<br />

to, or perhaps even are at Good. Working<br />

in emergency medicine is not easy, but our<br />

teams’ success is making it worthwhile.<br />

As <strong>Heartbeat</strong> goes to print almost 100 colleagues,<br />

from all professions and grades, took shelter<br />

from the heat in the education centre – our £2m<br />

investment in learning and teamwork – to review<br />

progress with consistency of care. After almost<br />

eighteen months hard work, imagined before the<br />

CQC inspection, but very much on the button<br />

for the findings it gave us, work across our teams<br />

is showing sustained results. How do I know?<br />

Read on: Each Wednesday I am reviewing data<br />

that shows shift by shift (typically three shifts a<br />

day) how we look after our patients. In medicine<br />

and community services not only do we have the<br />

Trust-wide Safety Plan data, we also have the peer<br />

challenge data from nursing handover. That shows<br />

measures for care issues like fluid balance, care<br />

rounding, falls assessments and so on. And the<br />

data is encouraging. Every single area is above 98<br />

per cent with most now regularly at 100 per cent.<br />

The auditors are in, at our request, to check the<br />

data is real and consistent. That there is no risk of<br />

gaming.<br />

But data only takes us so far. The voices of those<br />

providing the services confirm the message. So<br />

we are doing surveys and focus groups, like the<br />

listening into action event, and there is a clear<br />

theme. IT resilience is still a problem. Joint working<br />

into social care is not yet right. Staffing is much,<br />

much better but not yet always right. But care<br />

documentation is transformed. Multi professional<br />

working too. This week we specifically reviewed<br />

the “push-pull” and consultant of the week<br />

(COW) project. These aim to get senior clinical<br />

time onto our wards every day, giving our patients<br />

and nursing teams, consistency of view. This is not<br />

NHS-routine. This is a specific investment to drive<br />

up quality, not just quality of care but the quality<br />

of how we support carers with advice. And the<br />

quality of training we can offer all professions<br />

based on the expertise of our consultant staff in<br />

elderly care, gastroenterology, respiratory medicine<br />

and cardiology. Soon we will bring neurology<br />

into the fold. Let’s be clear some patients we<br />

admit or retain to hospital should be looked after<br />

elsewhere. But most need our care and are the<br />

most acutely unwell patients. COW is all about<br />

getting them the very best care. If you couple that<br />

with our big investment this year in critical care<br />

and our overwhelming focus on Sepsis, it should<br />

be crystal clear that this Trust is absolutely focused<br />

on safety and on quality. New hospitals and IT<br />

systems are enablers, balancing the books oils<br />

the engine, but this is what matter motivates and<br />

matters.<br />

Listening into action has a deep tradition at<br />

the Trust and it is one we are building on. Over<br />

recent years we have given rise to projects like the<br />

casework investigations unit. Improvement work<br />

now in patient transport relies on this involvement.<br />

But consistency of care is a shining example of<br />

us using this approach over a long term period<br />

to develop, implement, adapt and evaluate real<br />

change. If you read this and wonder whether<br />

it is true, go and have a look. Volunteer for our<br />

Almost 100 colleagues from medicine and<br />

emergency care and primary care, communities<br />

and therapies attended the latest listening into<br />

action event<br />

The MDT team from Lyndon 4<br />

internal inspections team. Get in touch with<br />

a matron in PCCT or in medicine. My point is<br />

that the change must be real and sustained.<br />

But what was immensely encouraging, what<br />

should be a cause for pride, I believe, is the<br />

way in which colleagues across medicine have<br />

risen to the challenge set down by the CQC,<br />

set down by the Board which itself alerted<br />

the CQC to our concerns, and which is now<br />

being met shift by shift. The session in the<br />

sunshine which started this article ended with<br />

a big list of “more to dos.” Inspiring ideas and<br />

commitments from teams in every ward and<br />

area – and when we meet again at Christmas,<br />

I am expecting confidently that the teams<br />

that are making consistency of care a reality in<br />

our medical and community wards will have<br />

delivered the next stage in their journey –<br />

beyond good and towards outstanding.<br />

Five big changes through<br />

Consistency of Care:<br />

1 We are working to get the right<br />

patient into the right bed and<br />

stop outlying. In <strong>July</strong> <strong>2018</strong> we are<br />

“inside” our bed base for the first<br />

time since 2015.<br />

2 Care documentation has to pass ten<br />

safety checks made on every single<br />

shift, with corrections made at the<br />

time.<br />

3 Falls and infection rates, already<br />

better than elsewhere, are getting<br />

even better.<br />

4 Every single discharge from hospital<br />

to community is rated by receiving<br />

staff for safety – and over 95 per<br />

cent are green rated.<br />

5 Each general medical ward has a<br />

consultant working on that ward<br />

five days a week, in-reaching<br />

into acute medicine, providing<br />

continuity of care.<br />

We believe that changes 4 and 5 are<br />

unique to SWBH<br />

L-R: Group Director, Chetan Varma; Director of Operations, Michelle Harris; Group Director of<br />

Nursing, Claire Hubbard; Craig Simpson, Deputy DGM Admitted Care, Craig Simpson and Chief<br />

Executive, Toby Lewis<br />


Events Diary August <strong>2018</strong><br />


Public Trust Board 2 9.30am–12.30pm<br />

SWB TeamTalk 29<br />

11am<br />

1pm<br />

1pm<br />

Conference Room, Education Centre,<br />

Sandwell Hospital<br />

Committee Room, Rowley Regis Hospital<br />

Education Centre, Sandwell Hospital<br />

Hayward Lecture, City Hospital<br />

<strong>July</strong> <strong>2018</strong> staff lottery results<br />

1st £187.25<br />

Tracy Sullivan<br />

2nd £112.30<br />

Julie Evans<br />

3rd £74.90<br />

Lawrence Barker<br />

Don’t forget that the Trust Charity lottery costs just £1<br />

a month and anyone who works for the Trust can join.<br />

Payment is deducted from your wages each month. To<br />

take part email amanda.winwood@nhs.net.<br />

In this month's He<br />

1<br />

3<br />

In this month's <strong>Heartbeat</strong><br />

8<br />

5 6<br />

8<br />

11<br />

13<br />

1<br />

Take a break:<br />

2<br />

3 4<br />

11<br />

5 6<br />

In this month's <strong>Heartbeat</strong><br />

In this month's <strong>Heartbeat</strong><br />

1<br />

10<br />

14<br />

Test your knowledge of the news in this month's <strong>Heartbeat</strong> by completing the<br />

crossword below. You can e-mail 8 your answers to swbh.comms@nhs.net and all<br />

13<br />

correct answers will be put into a draw to win vouchers - good luck!<br />

3 4<br />

11<br />

9<br />

5 6<br />

10 Who was 12 the matron in our 1927 photo?<br />

7<br />

Across<br />

4 Which bank helped to transform areas in our hospitals this<br />

month?<br />

8 Who has been appointed as the new clinical director of<br />

surgical services?<br />

11 Who delivered a NHS 70 birthday card to Sheila Bate?<br />

12 What was the name of our first NHS 70 baby?<br />

13 When will the full dress rehersal of Unity start?<br />

14 Who is leading the BEAT-lupus study?<br />

13<br />

2<br />

10<br />

14<br />

9<br />

12<br />

7<br />

Across<br />

4 Which bank helped to transform areas in our hospitals this<br />

month?<br />

8 Who has been appointed as the new clinical director of<br />

surgical services?<br />

10 Who was the matron in our 1927 photo?<br />

11 Who delivered a NHS 70 birthday card to Sheila Bate?<br />

12 What was the name of our first NHS 70 baby?<br />

13 When will the full dress rehersal of Unity start?<br />

14 Who is leading the BEAT-lupus study?<br />

Down<br />

1 What was the name of the patient who spoke at this month's<br />

Board meeting?<br />

2 What is the name of the new treatment offered in<br />

paediatrics?<br />

3 Which school visited Sandwell Hospital on 5 <strong>July</strong>?<br />

5 What is the name of the new role introduced in AMU?<br />

6 Who is the winner of this month's compassion in care<br />

award?<br />

7 What is the name of the company helping us to recyle?<br />

9 We have been awarded a silver rating by who?<br />

10<br />

14<br />

9<br />

12<br />

Down<br />

1 What was<br />

Board meetin<br />

2 What is the<br />

paediatrics?<br />

3 Which sch<br />

5 What is the<br />

6 Who is the<br />

award?<br />

7 What is the<br />

9 We have b<br />

nk helped to transform areas in our hospitals this<br />

been appointed as the new clinical director of<br />

vices?<br />

s the matron in our 1927 photo?<br />

Down<br />

1 What was the name of the patient who spoke at this month's<br />

Board meeting?<br />

2 What is the name of the new treatment offered in<br />

paediatrics?<br />

3 Which school visited Sandwell Hospital on 5 <strong>July</strong>?

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