13.09.2018 Views

Hosted VOIP Seamlessly Overpowering the Traditional PBX

Owing to the fast-paced growth of communication technology, VOIP has been denoted as the next big revolution in business telecommunication. VOIP has taken over the corporate communication infrastructure by amalgamating traditional telephony with upgraded internet protocol.

Owing to the fast-paced growth of communication technology, VOIP has been denoted as the next big revolution in business telecommunication. VOIP has taken over the corporate communication infrastructure by amalgamating traditional telephony with upgraded internet protocol.

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>Hosted</strong> <strong>VOIP</strong> <strong>Seamlessly</strong> <strong>Overpowering</strong> <strong>the</strong> <strong>Traditional</strong> <strong>PBX</strong><br />

Owing to <strong>the</strong> fast paced growth of communication technology, <strong>VOIP</strong> has been denoted as <strong>the</strong><br />

next big revolution in business telecommunication. <strong>VOIP</strong> has taken over <strong>the</strong> corporate<br />

communication infrastructure by amalgamating traditional telephony with upgraded internet<br />

protocol. The traditional <strong>PBX</strong> (Private Branch Exchange) system has been efficiently replaced<br />

by <strong>the</strong> more productive version of communication technology that has also minimised IT<br />

infrastructure. This internet dependent cloud-based voice over system offers <strong>the</strong> perks of<br />

low-cost calls, reduced overheads, virtual documentation, effortless integration, and ease of<br />

installation and maintenance.<br />

Irrespective of <strong>the</strong> size and structure, businesses can avail <strong>the</strong> multi-dimensional<br />

communication facilities provided by <strong>VOIP</strong> service providers, such as system hosting,<br />

handling, updating, troubleshooting, etc.


<strong>Hosted</strong> <strong>VOIP</strong>: Taking over <strong>the</strong> <strong>Traditional</strong><br />

<strong>Hosted</strong> <strong>VOIP</strong> is one such <strong>VOIP</strong> service where organizations seek assistance from <strong>VOIP</strong> service<br />

providers as <strong>the</strong>y host all <strong>the</strong> equipment, manage calls and route <strong>the</strong>m to <strong>the</strong> subscriber’s<br />

prevailing telephony system. <strong>Hosted</strong> <strong>VOIP</strong>, which is frequently referred to as <strong>Hosted</strong> <strong>PBX</strong> is<br />

turning out to be a necessary fragment for an organisation’s communication infrastructure,<br />

as it potentially decreases <strong>the</strong> expensive costs incurred on managing voice over system. Apart<br />

from <strong>the</strong> regular <strong>VOIP</strong> service providers, hosted <strong>VOIP</strong> services can also be availed through a<br />

third party integration in a business environment.<br />

Such a revolutionary communication infrastructure has substituted <strong>the</strong> traditional <strong>PBX</strong> system<br />

where internal phone lines were connected via external cables to establish connectivity.<br />

There are several pointers that practically distinguishes <strong>the</strong> traditional <strong>PBX</strong> system that is<br />

almost banished from <strong>the</strong> business world, from <strong>the</strong> <strong>Hosted</strong> <strong>VOIP</strong>, which is continuously<br />

benefitting <strong>the</strong> communication infrastructure by endowing its multi-faceted services to<br />

businesses worldwide. Following are some separators that assert <strong>the</strong> dominance of hosted<br />

<strong>VOIP</strong> over traditional <strong>PBX</strong>.<br />

Data Packets<br />

The significant difference between <strong>VOIP</strong> and <strong>PBX</strong> technology is <strong>the</strong> process of transmitting<br />

<strong>the</strong> information. Both <strong>the</strong> phone systems convert sound waves into signals. A traditional <strong>PBX</strong><br />

system ei<strong>the</strong>r transmits <strong>the</strong>m into analogue or digital, whereas, <strong>VOIP</strong> uses data packets that<br />

are encoded and transmitted through Internet Protocol. Analogue signals altered by <strong>the</strong><br />

traditional <strong>PBX</strong> often created hindrances between <strong>the</strong> connectivity, while digital signals came<br />

with <strong>the</strong> risk of privacy breach. <strong>Hosted</strong> <strong>VOIP</strong> on <strong>the</strong> o<strong>the</strong>r hand, offers a seamless and secure<br />

connection assuring <strong>the</strong> end user an encoded and IP based information transmission.<br />

Cost<br />

The most celebrated advantage of <strong>Hosted</strong> <strong>VOIP</strong> over <strong>the</strong> traditional <strong>PBX</strong> system is its minimal<br />

initial investment and low monthly maintenance cost. <strong>Hosted</strong> <strong>VOIP</strong> comes with reduced call<br />

cost, minor investment on installation and setup, and minimal charges to activate <strong>the</strong><br />

services. On <strong>the</strong> o<strong>the</strong>r hand, traditional <strong>PBX</strong> system requires a separate cabinet to<br />

accommodate electronic equipment used to establish <strong>the</strong> connectivity. This comes with a<br />

chain of enduring expenses including costs of purchase, installation, monthly maintenance,<br />

etc. Cost <strong>the</strong>refore, is one of <strong>the</strong> major contributors for companies to ditch <strong>the</strong> traditional<br />

<strong>PBX</strong> system and adopt <strong>the</strong> hosted <strong>VOIP</strong> system.<br />

Reliability<br />

Business productivity is somewhere dependent on <strong>the</strong> internal connectivity of <strong>the</strong><br />

organization and an efficient communication channel that connects each department.<br />

Organizations always thrive to settle for a medium that can offer <strong>the</strong>m a reliable connectivity.<br />

Ano<strong>the</strong>r major advantage of hosted <strong>VOIP</strong> is its Internet-based connectivity that ensures a<br />

dependable and persistent connection. <strong>Traditional</strong> <strong>PBX</strong> system receives its power through <strong>the</strong>


telephone lines, which is subject to malfunctions during power failures. With <strong>the</strong> integration<br />

of hosted <strong>VOIP</strong>, businesses can store real-time data and avail a seamless connectivity,<br />

irrespective of <strong>the</strong> signal strength, as it can build an intranet network within <strong>the</strong> premises.<br />

Voice Quality<br />

One of <strong>the</strong> most significant obstacles that were faced during <strong>the</strong> era of traditional <strong>PBX</strong> was<br />

<strong>the</strong> unsatisfactory voice quality encountered due to <strong>the</strong> fluctuating power supplies. While<br />

hosted <strong>VOIP</strong> is completely dependent on <strong>the</strong> internet connection, it can easily offer a steady<br />

connectivity with enhanced call quality. Although <strong>the</strong> call quality is proportional to <strong>the</strong><br />

internet connectivity, with a high-bandwidth, hosted <strong>VOIP</strong> offers a much superior calling<br />

experience.<br />

<strong>Hosted</strong> <strong>PBX</strong>: What it Means For Business?<br />

The shift from traditional <strong>PBX</strong> to <strong>Hosted</strong> <strong>VOIP</strong> has modernized <strong>the</strong> way of business<br />

communication for <strong>the</strong> better. It was more than just a transition of service provider, system<br />

model, and facilities; it was a revolution towards enhanced technology. Capable to offer voice<br />

services with <strong>the</strong> assistance of <strong>PBX</strong> service providers and proficient in providing necessary call<br />

facilities, <strong>the</strong> advantages of <strong>Hosted</strong> <strong>VOIP</strong> are far more productive and dependable than <strong>the</strong><br />

traditional <strong>PBX</strong> system. Thus, organizations are increasingly adopting this technology into<br />

<strong>the</strong>ir businesses to avail its unparalleled benefits.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!