Syrinx Brochure
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Flexible Operations<br />
Perfect for hire businesses<br />
looking to optimise<br />
complex operations<br />
Advanced Operations<br />
World-Class Operations<br />
Straightforward Operations
Flexible Operations<br />
<strong>Syrinx</strong> is Point of Rental’s UK-based solution<br />
developed by hire experts, for hire experts. A longtime<br />
leader within the hire industry, <strong>Syrinx</strong> joined Point<br />
of Rental’s product family in 2016. Since then, we’ve<br />
added mobile apps and continued to enhance what<br />
was already hire industry-leading software.<br />
So why choose <strong>Syrinx</strong>?<br />
• Powerful Mobile Applications<br />
• Easy-to-Use and Feature-Rich<br />
• Robust CRM<br />
• Frequent, Easy-to-install Updates<br />
• Friendly, Fast Support<br />
We have <strong>Syrinx</strong> users in the plant, crane, operator,<br />
access, scaffolding, tool, general and many other hire<br />
industries – they know Point of Rental is constantly<br />
working to provide software that’s going to help<br />
them outperform the competition.<br />
FINALIST<br />
FINALIST<br />
Hire Awards of<br />
Excellence<br />
2018<br />
FINALIST<br />
Hire Awards of<br />
Excellence<br />
2015<br />
FINALIST<br />
Construction Equipment
Features<br />
Hire<br />
Quick contract entries, including flexible<br />
charging, weekend hire, dated rate changes,<br />
and crosshire options. User alerts can highlight<br />
things like contracts with missing order<br />
numbers or customers placed on hold.<br />
Workshop<br />
Workshop management to schedule and process<br />
the servicing and inspection testing of hire items,<br />
including work done, parts used and hours spent.<br />
Sales<br />
Sales items and spare parts monitoring,<br />
including stock level management by depot,<br />
re-order alerts, preferred suppliers, fast sales<br />
processing and individual sale item numbering<br />
with post sale tracking.<br />
Purchasing<br />
Complete purchase order system for new hire<br />
equipment, sales stock, service parts, cross hires,<br />
and external transport. With full multi-currency<br />
support.<br />
Fleet Management<br />
Comprehensive hire fleet management for<br />
recording equipment details: from full history<br />
of previous hires and maintenance through to<br />
hire utilisation, income, costs, and depreciation.<br />
Invoicing and Accounts<br />
Automated invoicing with seamless and direct<br />
integration into Sage, Access Accounts, Pegasus<br />
Opera, QuickBooks, and other accounts packages.<br />
Customer Servicing<br />
Outside servicing for detailed management of<br />
customer equipment servicing and repair. This<br />
lets you book new jobs in, record the work<br />
required, and monitor progress through to<br />
invoicing.<br />
Reporting<br />
Detailed analysis reports for greater transparency,<br />
including the ability to schedule emailed reports<br />
to customers.<br />
Operator<br />
Operated hire functionality to ensure that all<br />
hours worked are billed correctly. Invoices are<br />
generated automatically from submitted timesheets<br />
and missing timesheets are identified.<br />
Stock and Asset Management<br />
Multi-depot visibility for locating equipment<br />
across the company, and easy transfers between<br />
depots.
Gas & Oil<br />
After a disastrous three months with our initial<br />
supplier, we switched to <strong>Syrinx</strong> and within one<br />
day we were up and running with all our plant<br />
information on the system. I would recommend<br />
<strong>Syrinx</strong> again and again; it’s easy to use and the<br />
reporting is excellent.<br />
Ben James<br />
1Up Access Ltd.<br />
Event Hire<br />
Apps &<br />
Integrations<br />
Maximise your <strong>Syrinx</strong> applications by adding <strong>Syrinx</strong> mobile<br />
apps to your software. The apps work with your <strong>Syrinx</strong> system<br />
to increase functionality and efficiency, helping you get even<br />
more out of your business.<br />
<strong>Syrinx</strong> Driver App<br />
Avoid the challenges of paperwork on the road<br />
or mix-ups at the depot when drivers return to<br />
collect more equipment to deliver. <strong>Syrinx</strong>’s Driver<br />
App runs on a mobile Android device and allows<br />
jobs to be downloaded from <strong>Syrinx</strong> to be carried<br />
out by your drivers. The program collects photos,<br />
vehicle checks, signatures and geographical<br />
information, which is then uploaded into your<br />
system when each job is completed. Now your<br />
transport operations can run better than before!
<strong>Syrinx</strong> Operator App<br />
<strong>Syrinx</strong> Operator App and Operator Scheduler<br />
work together to help enable hire businesses to<br />
manage their machine operators more efficiently.<br />
The app allows machine operators to view their<br />
upcoming schedule and enter time sheet hours<br />
against their contracts. Completed timesheets<br />
are automatically uploaded to <strong>Syrinx</strong> for users to<br />
review. The Scheduler allows you to see at a<br />
glance which operators are available and are<br />
allocated by shift or by contract.<br />
<strong>Syrinx</strong> Sales App<br />
Empower your sales team by allowing<br />
them to access <strong>Syrinx</strong> customer data<br />
and create quotes on any tablet or laptop. They<br />
will be able to review customer history, transaction<br />
history: and see up-to-the-minute stock<br />
availability, which will enable them to provide<br />
accurate pricing for detailed, on-the-spot<br />
quotations. This cuts down on data entry errors<br />
and time spent entering that data.<br />
Dashboard<br />
Put your data to use with Dashboard. It brings<br />
together the hire and sales, customer, fleet,<br />
turnover, and operational data you need to make<br />
informed decisions by presenting it in an easyto-understand<br />
dashboard, tailored to your role.<br />
Visual and intuitive, it lets you perform<br />
sophisticated analysis without specialist skills.<br />
Dashboard links into <strong>Syrinx</strong>, Sage, and Access<br />
dimensions’ databases to get fast answers to<br />
your most pressing questions.<br />
AEMP/Telematics<br />
Your equipment is one of the most valuable<br />
aspects of your business. During transportation or<br />
even while on a customer site, it’s at risk from<br />
theft or damage. <strong>Syrinx</strong> now supports TSO Mobile<br />
tracking, putting you back in control of your fleet.<br />
You’ll see real-time and historical location data,<br />
be able to create geofences, track speeds and<br />
usage history, all of which will help optimise your<br />
fleet’s use.<br />
Online Ordering<br />
Allow your customers to place orders or request<br />
quotations even when your business is closed.<br />
Online Ordering allows your customers to browse<br />
your hire and sales products: view key product<br />
information and images, download specification<br />
documents, and check availability and pricing.<br />
They can also search within your catalogue using<br />
the Search box at the top. All this information is<br />
synced with your <strong>Syrinx</strong> database, ensuring<br />
availability is accurate and up-to-date.<br />
Report Scheduler<br />
Report Scheduler runs each evening to produce<br />
sets of reports, automatically emailing them to<br />
designated customers and employees. If the<br />
information is stored in <strong>Syrinx</strong> (and basically, it all<br />
can be), it can be included in a scheduled report.<br />
<strong>Syrinx</strong> Workshop App<br />
Equipment maintenance can be a lengthy<br />
process. Users print out jobs required each day,<br />
manually distributing them among engineers, who<br />
fill out MORE paperwork upon completing each<br />
task before it’s entered into the computer system.<br />
But with <strong>Syrinx</strong> Workshop, services, inspections,<br />
breakdowns, off-hire inspections, or customer<br />
repairs have information stored electronically.<br />
Syncing between the app and <strong>Syrinx</strong> ensures<br />
users and engineers stay up-to-date.<br />
Document Scanning<br />
<strong>Syrinx</strong> Document Scanning saves your company<br />
hours of time spent filing or retrieving documents,<br />
giving your staff more time to spend with<br />
customers or on other important duties. It gives<br />
you the security of knowing you can quickly and<br />
accurately find documents in your <strong>Syrinx</strong> system.<br />
You can even scan documents individually or in<br />
bulk for easier processing.
BOA<br />
& CRANE HIRE<br />
Overview<br />
Formed as a division of Barretts of Aspley Limited in 2014, BoA Plant draws on a wealth of<br />
knowledge and experience gained from over 25 years within the construction industry to<br />
supply a safe, fast, and efficient service. With contract lift cranes and driver-only crane hire,<br />
as well as a growing fleet of plant to hire including diggers, dumpers and rollers from the<br />
world’s leading suppliers such as Kubota and Thwaites, BoA has a lot of inventory to<br />
manage. That’s why they chose <strong>Syrinx</strong> by Point of Rental Software to manage their<br />
processes of setting priorities, distributing, and controlling jobs.<br />
With a large, diverse (and growing) fleet, however, comes new obstacles – especially on the<br />
maintenance side. Improper or lost documentation meant more equipment down and<br />
wasted staff time. BoA needed a solution to streamline their maintenance processes.<br />
Solution<br />
<strong>Syrinx</strong> Workshop App was introduced in 2016, and BoA adopted the software early. BoA<br />
could use the same software they depended on in the other aspects of their business and<br />
extend it into the maintenance bay.<br />
With the <strong>Syrinx</strong> Workshop App, availability and returns processes were quickly simplified.<br />
With real-time updates, the app gives BoA’s <strong>Syrinx</strong> users a clear picture of the exact status<br />
of their inventory at any given time.<br />
When a machine on a client site has been damaged, photos can be taken directly within<br />
the app along with any other details required. The subsequent communication with a client<br />
is faster and more accurate, enabling BoA to control costs.<br />
Tracking when machinery is due for service is automated, saving large amounts of time<br />
that would have been spent on administration. <strong>Syrinx</strong> Workshop can also track trends,<br />
enabling BoA to spot recurring issues within a machine. Although rare, they value this as a<br />
key feature from a safety and cost -saving point of view.<br />
The <strong>Syrinx</strong> Workshop App also helps prioritise urgently needed machinery by allowing it to<br />
instantly be moved to the top of an engineer’s task list without the need for a phone call.<br />
Results<br />
The <strong>Syrinx</strong> Workshop App has enabled BoA to be even more proactive for their customers:<br />
prevent recurring issues, save time and increase their service capabilities. As far as BoA<br />
are concerned, the <strong>Syrinx</strong> Workshop App has significantly contributed to the success of<br />
their growth.<br />
“We would highly recommend it to all companies looking for a simple but powerful way to<br />
control their machinery maintenance and repair processes,” said Tom Crussell, Hire<br />
Negotiator and Systems Administrator at BoA Plant and Crane Hire.<br />
“<br />
We would highly recommend it to<br />
all companies looking for a simple<br />
but powerful way to control their<br />
machinery maintenance and repair<br />
process.<br />
”<br />
Find out how <strong>Syrinx</strong> can<br />
Tom Crussell<br />
BoA Plant and Crane Hire<br />
benefit you today. Contact us!<br />
P: +44 (0) 118 956 9577<br />
E: sales@point-of-rental.co.uk
Our History<br />
Why is Point of Rental different than other hire software? Well, literal rocketscientists-turned-hire-business-owners<br />
built the original product in 1983. And<br />
it’s only become smarter since, as experts who have worked every position in<br />
a hire business continued to build the software. Now we have more than 5,000<br />
businesses worldwide suggesting improvements, providing feedback, and<br />
guiding us towards solutions that will benefit the industry.<br />
In 2016, Higher Concept Software’s owners were ready to retire. Having<br />
built their own award-winning hire software company in the U.K. dedicated<br />
to innovation and exemplary customer service, they wanted to ensure their<br />
company and their customers would be in good hands. They approached<br />
our CEO, Wayne, and Point of Rental added <strong>Syrinx</strong> and the staff behind it to<br />
our hire family. We’re proud to continue to develop <strong>Syrinx</strong> and work with<br />
the people that have fallen in love with it over the years.<br />
Point of Rental now has offices in the U.S., U.K., and Australia, supports<br />
businesses in 80+ countries, and we continue to lead the industry as the<br />
premier provider of hire management software.<br />
We know hire. So, if you ever want to know what Point of Rental can do for<br />
your business, just give us a call. We speak your language.<br />
UK Office:<br />
Unit 1 Pennant House Napier Court<br />
Napier Road<br />
Reading, Berkshire RG1 8BW<br />
Phone: +44 (0) 118 956 9577<br />
Email: sales@pointofrental.co.uk<br />
Web: www.PointofRental.co.uk<br />
AU Office:<br />
4/23 Gipps St<br />
Collingwood, VIC 3066<br />
Phone: +61 (3) 8518 4296<br />
Email: sales@pointofrental.com.au<br />
Web: www.PointofRental.com.au<br />
USA Headquarters:<br />
1901 North State Hwy 360<br />
Ste. 340<br />
Grand Prairie, Texas 75050<br />
Phone: 800-944-7368/972-602-9819<br />
E-mail: sales@pointofrental.com<br />
Web: www.PointofRental.com