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3 months ago

Hotel & Tourism SMARTreport #40

Richard Barnes

Richard Barnes Editor-in-chief richard.barnes@cleverdis.com Tel: +33 (0) 4 42 77 46 00 Hotel & Tourism SMARTreport #40 2018 Autumn Edition 3 FOREWORD THE SMARTreport - 40 EDITIONS, AND NEVER LOOKED YOUNGER! There’s nothing like a round number as cause for celebration, and this edition is our lucky number 40. In this edition, we are honoured to have the participation of Alex Sharpe – President and CEO, of the Signature Travel Network – who explains the “raison d’être” of his organisation and how it adds value in the marketplace. Our thanks also go to Laura Turner Seydel of Ted Turner Expeditions for her valuable time and contribution. We attended the Signature Owners’ Meeting in Florida, as well as yet again being invited to Virtuoso Travel Week in Las Vegas, this time also as contributing editor to Virtuoso’s newsletter. Another major piece of news this year is that while we have, for some years, been publishers of ITB Berlin News, in 2018 we are also official publishers of ITB China News and ITB Asia News… not forgetting IFTM Daily in Paris. This gives our staff an unparalleled vision of the industry at large – enabling us to “put things in perspective”. We are also proud to have some exceptional new contributors, in the shape of luxury travel “legend” Mary Gostelow, and the very savvy and proficient Virtuoso member Yuriy Horovyy of London’s Almont Travel, added to our long time contributing “tech guru” David Esseryk. We trust it will all lead to an even more interesting read for you. Don’t hesitate to give us your feedback and comments. CONTENTS 5 EXCLUSIVE INTERVIEW 5 WHEN AN AGENCY BRAND IS PARAMOUNT Alex Sharpe, President and CEO, Signature Travel Network 8 EVENTS 8 WTM LONDON 2018 10 SIGNATURE GETS UP CLOSE AND PERSONAL 11 ITB CHINA – FROM STRENGTH TO STRENGTH 13 EVENTS CALENDAR 15 ELITE TRAVEL TRENDS 15 WHEN GOOD ADVICE IS ESSENTIAL 17 IN THE FIELD WITH YURIY HOROVYY THE LUXURY SPA EXPERIENCE EVOLVES… WHAT ARE THE LATEST TRENDS? 18 TRENDING SPAS WELLNESS TRAVEL: THE GROWING TREND 21 AS UNIQUE AS YOU 22 EGYPT TOPS SIGNATURE DESTINATIONS 23 TAKING RIVER CRUISES “OUT OF THE BOX” 25 WHEN ONLY THE BEST WILL DO… 26 WHAT’S IN A NAME? 26 7132 HOTEL – A NEW COMBINATION FOR DESIGN AND LUXURY 27 “START WHERE YOU ARE” 28 RE-WILDING THE PLANET 30 THE ACCORHOTELS LUXURY PIPELINE: + 32% BY 2021 31 THE GRANDES DAMES OF CAMBODIA SET TO HAVE A FACELIFT 32 NEW BRANCHES GROWING ON OLD ROOTS 33 AMERICAS & THE CARIBBEAN 33 THE AMERICAS – CONTINUING GROWTH IN A DYNAMIC SECTOR 34 IN THE FIELD WITH MARY GOSTELOW MARY GOES WEST 35 FACTS & FIGURES ASOUTH AMERICA LEADS THE CHARGE IN REGIONAL TOURISM 36 TRANSPORT AMERICAS 9% RISE IN INTERNATIONAL AIR TRAVEL IN 2019 37 TRENDING DESTINATIONS SPORTS DRIVE NEW TOURISM CONCEPTS FOR LAS VEGAS 37 LIP SMACKING VEGAS 38 TRENDING HOTELS PARK MGM - A FRENCH TOUCH IN VEGAS 38 MIAMI INTRODUCES FIRST WALDORF ASTORIA 39 CHAMPIONS OF THE INDEPENDENT HOTELIER 40 EL SILENCIO LODGE & SPA 40 BAHIA VIK JOSÉ IGNACIO & PLAYA VIK JOSÉ IGNACIO, URUGUAY 41 INNOVATIONS & TECHNOLOGIES 41 WE UNDERSTAND YOU 43 IN THE FIELD WITH DAVID ESSERYK CLOSE-UP ON ARTIFICIAL INTELLIGENCE – PART II 44 DRIVING THE TRANSFORMATION OF THE HOTEL OPERATIONS: BALANCING HUMAN TOUCH WITH TECHNOLOGY