Hello and Welcome
Thank you for choosing The Bournemouth and Poole College as your preferred
place of study.
You may be a newly enrolled student, or a returning student, either way our
Student Handbook is designed to bring together lots of useful information
about college life, and signpost you to the people and services you can call
upon for help and support during your time here.
This guide has been put together with input from our current students. Being
part of our college community and understanding your responsibilities are
very important. The ‘student voice’ is your opportunity to give us your
views and feedback on how we can continuously improve. You can also get
involved in other ways such as becoming a student rep or student
ambassador, and don't forget to join our Students' Union (offering you many
benefits and discounts).
Whatever your chosen course, I am confident you will do your best and I
know that staff at The College, through inspiring teaching and learning, will
help you to develop work skills, life skills and knowledge and so help to build
a thriving local economy and community.
Equality and Diversity/What’s
on When/Safeguarding &
Here you will find all the important
dates over the year and a list of contact
details for local and national helping
The Student Voice
It is really important to us at The College
to listen to students and involve them in
the decision making process. This
section will show how we do this and
how you can get involved.
Support for Students
There is a vast network of help and
support for students, which is included
in this segment of the handbook.
Should you need any assistance, advice
or guidance please refer to this section.
How to get your NUS Card and how you
can get involved.
If you want to be involved in a College
Team, or just want to try something
new, then read this section.
On your course
All the information you need to know
about what to expect on a course at The
Policies and Procedures
This section will tell you everything you
need to know about the policies and
procedures used in The College. This
includes Equality and Diversity, Health
and Safety, Fire and Emergency
Procedure and Shaping Behaviour and
We have a very active Students’ Union
at The College. Find out what they do.
EQUALITY AND DIVERSITY
At Bournemouth and Poole College we
champion equality and diversity. For us,
equality and diversity are about being
pro-active, practical and positive.
We celebrate the fact that our students
and staff, partners and friends, are from
a variety of different social and ethnic
We promote equality
Equality is about being valued for who
and what we are. This helps us to
achieve our best without unfair
obstacles, stigma or stereotyping, or
being restricted by anyone’s
expectations of our ability.
In practice, equality means three things
for all of us:
Being able to get, in and around the
College, and complete the learning
journey, with equal ease and dignity
Having a sense of belonging and being
well looked after
Feeling the place, the programmes and
the policies have been designed with us
We value diversity
In practice, diversity mean:
Being surrounded by a variety of people –
as students and staff – so that the College
mirrors the diversity of society.
Considering everyone’s point of view –
Nothing about us without us 1
Considering everyone’s point of view –
Nothing about us without us 1
Valuing our differences as well as the
things we have in common
Slogan of the International Disability Rights
WHAT’S ON WHEN
AUTUMN TERM 2018
AUTUMN TERM 2017
th START OF TERM
11th th Freshers’
Road 10am –
12 th Nominations begin for Students’
posts and Student Reps
12 th SV Online Mandatory Training
th Freshers’ – Lansdowne 10 am –
12 th Fresher Fayre – Lansdowne
14 th Fresher th Mental
21st Open Event 4 – 8pm
W/C th Open
25 th SU
4 – 8pm
- th Lansdowne
Week – Lansdowne
2 nd SU Engagement/Promotional Week
nd SU Engagement/Promotional
9 th – Fulcrum
SU Engagement/Promotional Week
– North th SU Engagement/Promotional
13 th – North Road
Deadline for Ambassador/SU Exec
and th Community
& Social Action Day
16 th th Deadline
17 th Community & Social
20 th th Online
20 th Thorpe Park Trip
W/C 22 23 nd rd HALF October TERM - HALF TERM
W/C 29 th - Student Voice Week
30 TH th Voting SU Elections opens Ambassador
for SU Elections
Ambassador Interviews starts Interviews open
st First SV Social Zone 3 – 5pm Aimed at
1 st First SV Social Zone 3-5pm for all
7reps/Ambassadors th – 10 th Student Voice and Week Execs 10 th
Election 7- 10 th Student and Ambassadors Voice Meetings
deadline 10 th Election and Ambassadors deadline
13 14 th th Open Event 4 – 8pm
W/C 19 20 th th Student Voice Additional
Skills/Training Skills/training Week
W/C 4 th th Charity of the Year
Promotional events Event
78 th th Harry HE TERM Potter ENDS World Trip
10-14 th Relationships Awareness Week
14 th HE TERM ENDS
19 th FE TERM ENDS
Please note that these dates are believed
to be correct at the time of printing but
may be subject to change.
SPRING TERM 2019
7 th - START OF TERM
W/C 7 th Refreshers Week
£5K Question launched
W/C 14 th Refreshers Week
Senior Elections launched
W/C 21 st - Student Voice Week
30 th Jan – 2 nd Feb Student Voice Meetings
1 st Senior Exec Nominations Close
11-15 th Drug & Alcohol Awareness Week
W/C 18 th HALF TERM
W/C 19 th SU Engagement Week Event –
SU Manifesto start
W/C 26 th SU Engagement Week Event –
2 nd Senior Exec Manifesto 18/19 deadline
4 th Senior Exec Nominations 17/18 close
13 th Student Voice Conference
14 th Open Event 4 – 8pm
15 th Brighton Shopping Trip
W/C 19 th Student Volunteering Week
22 nd Community & Social Action day
23 SU Voting closed
29 th £5K Question End
SUMMER TERM 2019
1-5 th Equality & Diversity Awareness Week
5 th FE/HE TERM ENDS
23 rd FE TERM STARTS
25 th Student Voice Trip
29 th HE TERM STARTS
W/C 7 th – Student Voice Week
16 th Community and Social Action Day
23 rd Water Sports Trip
W/C 27 h HALF TERM
13 th Open Event 4-8pm
21 st HE TERM ENDS
4 th FE TERM ENDS
What is Student Support?
We want you to have a positive college experience.
It is important to us that you are comfortable, healthy, happy and safe. However, if something goes
wrong, we will support you.
Our comprehensive support team provide a range of services to encourage and develop personal
wellbeing, enabling you to fulfil your potential. These services include:
Support for Looked After Children and Care leavers
Sexual Health Promotion including the CCard Scheme, providing free condoms for all students
19 plus and under
Workshops related to Wellbeing issues
Promotion of Equality and Diversity values
Support with outside agencies such as the Police or Social services
STUDENT SUPPORT MENTORS (SSM)
The Student Support Mentors are a first point of contact for any student who is experiencing problems.
They can often help directly or can signpost to internal and external support services. The Student
Support Mentors work closely with curriculum staff to ensure any problems are dealt with as quickly as
STUDENT WELFARE TEAM
The Student Welfare Coaches are a team who specialise in safeguarding and can support students
directly with some of the more complex issues that may arise. They are specialists in providing support
for those experiencing things like:
Domestic abuse and violence
Physical or emotional abuse, or neglect
Concerns around radicalisation
Discrimination and hate crime
When other external agencies are also involved in a student’s support plan
STUDENT HEALTH TEAM
The Student Health Coordinator oversees medical and mental health support provision across
The College. They also promote health and wellbeing to enable students to make positive,
The Mental Health Coaches provide support for students who have a mental health diagnosis.
They provide individual appointments to address any issues related to mental health.
The Counsellors provide a professional service to support students in tackling personal and/or
STUDENT SAFEGUARDING TEAM
Our trained Safeguarding team support students who are at risk of harm. They are
experienced at dealing with complex, challenging and sensitive issues.
Confidentiality: We have a duty of care to take further action when we feel a person is at risk
of harm. Sometimes we will need to share information in order to safeguard effectively.
HOW TO ACCESS STUDENT SUPPORT
Visit our drop-in service. This operates at the Lansdowne, North Road and Fulcrum sites.
You will recognise the Student Support team by their rainbow coloured lanyards.
Ask a member of staff to make a referral for support.
Call 01202 205242 and ask for to speak to a member of the Student Support team.
Email email@example.com and let us know your concern.
We are currently developing exciting new ways to stay in contact with our students. Ask your
Personal Tutor for more information.
Text us on 07950081388 and start your message with ‘HELP’
Find out more about this and get involved in helping us to promote
these values – by contacting the Quality Department
THE STUDENT VOICE
At The College we are very keen on
listening to the views of the students
and involving them in the decision
There are lots of ways in which you
can get involved, here are some of
Student Voice System
Every class elects a Student Rep. These
Reps will act as the voice for the class.
Reps will all receive training in October
to learn valuable skills in representing
the Student voice and developing your
you can set up or take part in a Club or
Society. It really is the place to go so
take a look at www.studentfirst.org.uk
Student Reps will be given the
opportunity to talk to their class to get
views, issues and ideas from their class
Student Voice Weeks
(See calendar for dates)
Reps will then take the information
from the group Tutorial Session to their
Forum Meetings, where all the other
Reps from the same area will get
together with their Learning Managers.
Student First Website
This is the website where you can get
all the latest information on how your
views and opinions have changed the
way The College works. We are a
College that wants to put you first in
everything we do. Also you can find out
all about the Students’ Union, look at
up and coming events and find out how
Student Voice Conference
13 March 2019
Held annually, all Student Reps are
invited to this Conference. It is an allday
event (including lunch!) and
involves looking at ways in which we
can improve The College and the
The Principal runs drop-in sessions every
week, these are open to all students and
staff to attend.
Fulcrum 8.30-9.00 (Rm M6 E Block)
First working Monday of every month
8.30am – 9am
Lansdowne (Rm 111) alternate Tuesdays
8.30am – 9am and alternate Fridays 12pm-
North Road (Rm 1203) alternate Tuesdays
8.30 – 9.30am and alternate Fridays 12pm-
If you have an idea on how to
improve The College or have an
issue about something you can
send your comments to this
email address or
Txt FEEDBACK + your message
If you have an idea on how to
improve The College or have an
issue about something you can
text your comments to this
Students who are related to
members of staff
From time to time it may be possible
that a student could be placed in a class
that is taught by a family member. A
family may be a parent (including step
parent or foster parent), uncle, aunt, or
grandparent although this list is not
This may place a student in a difficult
situation as this could be deemed as a
conflict of interest for the family
member as there may be accusations of
favouritism and difficulties when
dealing with behaviour issues.
Students are advised that they should:
Inform their Tutor or Learning Manager
as soon as they become aware they
have been placed in a relative’s class.
Treat yourself to Hair and Beauty treatments at a
fraction of the salon cost.
Flaunt hair & beauty price lists and offers can be
found on our college website. Facebook – Flaunt
Hair and Beauty and Twitter – Flaunthandb.
Follow us online for our latest offers
Learning Resources Centre
Lansdowne 01202 205803
North Road 01202 205633
Text us on 07950081388 and
start your message with LRC
The LRCs offer a wide range of resources to
help with your course. These include:
• Books - search the library catalogue to
discover what we have in stock
• eBooks - access to key texts via your
computer anytime, any place
• Internet access
• Laptops for study purposes, available to
use in the LRC
• Online resources including access to reports,
journal articles, video documentaries, study
tools, newspaper and magazines
• DVDs and fiction books for relaxation
• Quiet study and group work areas
Printers, scanners and photocopiers LRC
staff offer workshops and can help you with:
• finding information for your
• using IT and electronic resources
• navigating Moodle
• writing bibliographies and referencing
To find out more about the help on offer,
either drop in, phone, text or email the LRC.
All Enquiries 01202 205317
The Student Accommodation Team organise
Homestay accommodation for students who are
new to the UK or who will be studying away from
their family home. Homestay accommodation
involves living with a local family and includes
breakfast and dinner Monday to Friday and three
meals at the weekend.
If you have become homeless please contact
the Safeguarding Team on 07774974781
(Lansdowne), 07714851103 (North Road) or
07528364120 (Fulcrum). If you think that you
may be about to become homeless or have
other concerns about your housing situation,
please contact the Welfare Coaches on 01202
205764 or attend the Wellbeing Drop-in at The
Link/The Hub between 11.30am – 1.30pm
Monday – Friday.
The College cares about sustainability and
wants to reduce unnecessary printing.
If you want to print from a college
computer you will need go to the LRC to
collect it. If you are a new student you will
have £1 of credit pre-loaded to your account,
returning students will have their remaining
credit from last year. You can top up your
credit by browsing to thecollege.co.uk. The
minimum top up is £5 and will be available for
you to use within 24 hours. You will need to
enter your username and password at the
printer to receive your print. Black only
printing is charged at 4p per side and colour at
11p for both A4 and A3 paper.
Careers - Advice
Enquiries 01202 205312 (Poole) or 01202
Do you need help choosing your next
Not sure your course is the right one
Not sure about your career path and
what to do next?
Need help applying to University?
The professionally qualified Advice and
Guidance Team are here to help you.
one to one career information, advice
and guidance appointments to help you
decide on your next steps
Guidance over the phone and via email
Drop in Advice and Guidance sessions
Links to other support services, courses
or training providers.
The services we provide are impartial and
confidential. If you would like to book an
appointment or want any information
or advice, contact the team by:
coming to the Link at North Road,
(Poole) or Lansdowne, (Bournemouth)
Phone on 01202 205312 (Poole)
Phone on 01202 205896
Email us at
Like us on Facebook: @BPC
Follow us on Twitter:
Take a look at Career Planning on
Moodle, where you will find career
resources to help you plan and manage
Ask about the Shadowing Scheme
(currently for 16-18 year olds)
Health and Safety
All enquiries Tel: 01202 205231
At The College everybody is responsible for
health and safety. As a part of your induction
and on-going training you will be made aware
of the specific health and safety
considerations for your area of learning.
Additional health and safety information is
available on MyBPC or by contacting the
Health and Safety Department.
What you must know:
Fire and Emergencies - make sure you know
the exit routes from College buildings and the
locations of the Fire Assembly Points. In all
classrooms there are signs displayed which
detail the Fire Assembly Point locations.
Bournemouth 01202 205763
Poole 01202 205627
Please take care not to leave any valuable or
personal items unattended. It is your
responsibility to ensure that you look after
personal possessions. Some areas do provide
lockers, so where possible you are advised to use
If you do find any items, then please hand them
into the nearest reception or security office. If
you have lost anything then please report it to
the Security Office.
Machinery and Equipment - Can only be used
once you have received the correct
information, instruction and training. If you are
ever in doubt about the correct use or
operation of machinery or equipment, stop and
ask a member of staff for help.
Slips, trips and falls - These are the most
common types of accidents. You need to be
aware of your learning environment and help
us by reporting any issues.
(All Centres) 01202 205566
A team of staff provide maintenance, repair,
installation and upgrade services to all college IT
systems and networks. They are responsible for:
Advice on use of applications
Repair of all faults on college IT equipment
Maintenance of data security and integrity.
However, students must take responsibility
for back up of all their own coursework data
Monitoring all IT usage
Please note that any student abusing the
network or Internet will be subject to disciplinary
All Enquiries 01202 205676
The Cafeterias at North Road, Fulcrum
Centre and Lansdowne are the ideal place
to meet up with friends and enjoy a wide
range of refreshments. Hot food, snacks,
salads and sandwiches are available at all
The North Road site has the main cafeteria and
three outlet options which cater for quick snack
service, with a great range of Coffee, Tea and cold
drink selection. We also have a branded Lounge
Barista Coffee bar for your grab and go options.
The Lansdowne site also has a main Cafeteria
and Crofts a deli style outlet, which delivers
a range of hot and cold food with Bean to
Cup Coffee options and an assortment of
teas and cold drinks. This site also has The
Cage which is a branded grab and go coffee
and snack options.
The Lansdowne, North Road and Fulcrum
sites are open 5 days a week. There is an
early evening service at North Road and the
Lansdowne site. We also provide on all
sites in the main cafeteria a free
breakfast snack and drink option to
all students between 8am and
8.45am.Options details can be found
on the counters during the morning
service. For students who access the
college meal support entitlement you can
access this at all the cafeteria outlets. The
cafeteria also operates a loyalty card system
for hot drinks on the counters during
the morning service. For students who
access the college meal support entitlement
you can access this at all the cafeteria outlets.
The cafeteria also operates a loyalty card
system for hot drinks.
College Meal Support
A free college meal up to the value of £3.30
is available for students who are 16-18 years
old who meet the published criteria. For
more information, go to The Link.
01202 205627 (North Road, Poole)
01202 205763 (Lansdowne, Bournemouth)
Emergency No: 222
(NR and Lansdowne only from internal
Whilst we do our best to ensure that The
College is a safe place for you to be, we
need you to assist us in this. If you have
any concerns about any of the following
then please tell the nearest member of
staff or report it to the Security Office.
Violent or threatening behaviour
Suspicious people on site
Deliberate damage to college or
Are things going well?
Is something not quite right?
I’d love to know what you think ……
Fulcrum: (Rm M6, E Block) first working Monday of
every month 8.30-9.00am
Lansdowne: (Rm 111) alternate Tuesdays 8.30-9.00am
and alternate Fridays 12-12.30pm
North Road (Rm 1203) alternate Tuesdays 8.30-9.00am
and alternate Fridays 12.00-12.30pm.
079500 81388 and start your text with
Bournemouth and Poole
College Students’ Union
Students’ Union (BPCSU)
Tel: 01202 205737
Text: ‘BPCSU’ to 07950081388
The Students’ Union is run by students, for
students! We are here to look after your
needs by representing you, organising
events and activities, running clubs and
societies and offering support.
Totum – powered by NUS Extra
One of the most important things you will
need as a student is an NUS Extra Card! For
just £12 you can get hundreds of discounts
in shops and services around the world, now
with ISIC for Free! Get some great discounts
with brands including; Amazon, McDonalds.
Odeon and Co-operative to name a few. You
can get your NUS Extra Card online at
nus.org.uk or from the SU team on site. Find
us at the Hub.
Throughout the year there are loads of
volunteering opportunities from the SU for
you to get involved in. From workshops,
conservation work and much more, join us
during Student volunteering Week and our
Community and Social Action days.
Students Union Activities
Don’t forget that The Students’
Union organise loads of
activities over the year. Check
out the dates for these on the
calendar and at
If there is any activity you want
to do that is not being arranged
by The College talk to the
Students’ Union and they’ll do
what they can to make it
Students have access to common rooms
where you can chill out and relax. They
each have loads of great facilities! These are
located at Lansdowne and North Road sites.
The SU arrange tons of events and trips
each year at great, subsidised prices. When
we are not going to places like Thorpe Park,
we’ll be arranging on site events that are
completely free. With an even bigger
discount for NUS Extra Card holders.
The SU is affiliated to The National Union of
Students (NUS), which represents students
nationally and lobbies Parliament on
Clubs and Societies
Clubs and Societies have something for all
tastes, meet new people who share your
interests or you can start a club or society
with our help. A full list of current clubs, as
well as all the info you need for starting
your own, can be found on the website
BPCSU Exec Committee Elections
Do you have what it takes to be president?
Your Students’ Union needs you! If you think that you’ve got what it takes to organise a massive
party or maybe you’re passionate for welfare or fundraising get involved! Whatever your reason,
step up and be a part of the Students’ Union Exec team. The requirements are simple – Be
passionate! Be reliable! But most importantly be prepared to represent students and Get
Being part of the exec team earns you UCAS points and looks
brilliant on your CV, you will gain so many valuable skills along with
training throughout the year.
Interested? All you have to do is look at the Exec roles for
each Election and think about which one would suits you
best! When you have chosen the role you would like to
apply for pick up a nomination form from The Hub
or online at www.studentfirst.org.uk where you will also be
able to find out more information about each role.
Do you want to get more involved in college life?
Could you represent our College and help at all sorts of events?
Do you want the power to improve the course?
Would you recommend The College?
Could you be the figurehead of your curriculum area?
If that sounds like YOU …. then why not apply to become a Student
Ambassador! We are looking for Ambassadors, in return you will receive:
A great training programme
Benefits and rewards throughout the year
Meet lots of people
Promote our College (SU events, Open events and more)
Use your influence to make college life event better
Help with staff interviews and recruitment
Get involved with lesson observations
….. plus tons more opportunities to improve your skills and CV!
For details on how to get involved, pop in to talk to the SU team at
The Hub either Lansdowne or North Road, or visit the website:
And lots more …
All Enquiries 01202 205572
The musical life of The
College is incredibly varied and
exciting ranging from the
production of CD recordings in our
very own recording studios to
concerts with full-sized orchestras.
How Can I be Involved?
There are lots of ways in which you
can get involved in the musical
side of college. If you play an
instrument, if you can sing, if you
play in a band and want to get
more involved contact us. For
more information on all
performing opportunities available
contact Music on 01202 205572.
Do you play in a band?
Did you know that you can book
rehearsal rooms and recording
studios at a special student
discount rate? These are located
at our fabulous new music centre
at North Road.
Enquiries to 01202 205383
Including Dance and
In our renowned Jellicoe Theatre
we produce 25+ shows per year
ranging from Contemporary Dance,
Variety, Musical Theatre and
Contemporary and Classical plays.
As a student at The College you are
entitled to discount rates on all
If you wish to hire the Jellicoe or
Dance studio for your own
rehearsals please enquire about
our student rate!
If you have an interest in the
Performing Arts or for more
information on working in the
Performing Arts Industry, or about
any of our courses call one of the
team on 01202 205468 or to see
any of our amazing shows (and ask
about our reduced rates) call the
box office on 01202 205720.
All enquiries please contact
Want to take part in Sport
Competitively, socially or keep fit?
HUGE DISCOUNTS FOR STAFF AND STUDENTS!!
Only £30 full membership!
Also open to the public.
Brand new facilities! New spin studio, changing rooms including new showers, and lots of new equipment!
The Fit Rooms offer a range of different activities: PT sessions, group PT sessions, nutritional advice, circuits, spinning,
yoga, boot camps!
For further information email Sam Brown, Sports Development Officer firstname.lastname@example.org
Want to play or compete in another sport not
Want to start up a team?
Want to become a sports coach?
Are you a qualified official?
Opportunities to represent the college in the following sports as listed below:
Football, female and male
Interested in competing in any of these sports, or you play another sport and
want to represent the college contact Sam Brown, Sports Development
There are also FREE sports sessions put on for students that are not aimed at
competing, classed as alternative, these are listed below.
For more info on these alternative sports, contact Sam Brown, Sports
Development Officer email@example.com
Information on College sport is also posted on Facebook and Twitter.
Like Bournemouth Poole college sports
On your course …
Under 18s - At College we value the
support and input of parents and
carers. We know that a majority of
students will have no objection to
parents being involved but recognise
that for a few this may not be
appropriate or against their wishes. If
you do not wish The College to contact
your parents or carers then you need to
inform your Learning Manager in
writing. Unless we are advised
otherwise we will keep your parents
and carers informed as to your
progress in college. This will include
parents’ evenings and notification of
This policy will apply to all students
under the age of 18 at the start of their
programme and will continue until
their programme ends even if they
attain their 18 th birthday before this
date; unless of course you informed us
otherwise, in writing as outlined
Drugs and Alcohol
It is unacceptable for any student to
bring onto college premises any
alcohol or illegal substance, drugs of
associated paraphernalia. If you are
found in possession of any of these
you will be dealt with in accordance
with The College Disciplinary Policy
and the police informed where
appropriate. If you appear to be
under the influence of drugs or
alcohol you will be asked to leave the
college premises, as you may pose a
health and safety risk to yourself or
Information that you share with
college staff will be treated as
confidential and will normally only be
shared with other people with your
permission. Where The College
believes it is in your best interests you
will always be encouraged to give this
permission. There are some
exceptions to the confidentiality rule
and these are contained within the full
policy. Any information shared with
College Counsellors cannot be shared
with any other staff without your
The Wellbeing team will share
information to support learning as
Mybpc is the college intranet that allows you to access myMoodle, emails, college
information, events and myPortal. Features includes an events calendar, easy access to
documents, LRC information and forums. This is a key resource to keep you up to date with
what’s going on at The College. Make sure you use it or you may find that you missed out!
Your myMoodle account is accessed from the icon on mybpc (college intranet). This gives
you access to the Moodle VLE (virtual learning environment).
This is where all the course information, learning materials, assignments and learning
activities can be found. Your tutor will provide an induction into mybpc and myMoodle at
the beginning of your course. User guidances are available on mybpc or from your tutor.
Your myPortal account is accessed from the icon on mybpc (college intranet). This area gives
you access to your ILP (Individual Learning Plan) and Markbook.
This is where you will find records from your one to one Progress Reviews, Subject Reviews
from your Lecturers and academic feedback.
Student logins and Email
As a student enrolled at college you are
entitled to a login to The College
network which gives you access to
applications including: Microsoft Office,
on-line learning materials, the Internet
and printing. Your email address will be:
You can get your login details from your
tutor or at Learning Resource Centres
provided you have your College ID card.
All Enquiries 01202 205340 or 01202
205485 or firstname.lastname@example.org
Your tutor is responsible for ensuring
that you are entered for the right
examinations. If, however, you have
any queries and your tutor is unable to
help, then please call Exams
on 01202 205340 (Lansdowne) or
01202 205485 (North Road) or email
us on email@example.com.
If in the past you have had special
exam arrangements – eg. extra time,
reader or scribe – please make sure
you tell your tutor and contact the
Learning Support team at the earliest
opportunity. You can find Learning
Support at Lansdowne (Room 94) and
at North Road (within the LRC),
alternatively you can email
firstname.lastname@example.org or call
01202 205956. If you do not let us
know about your additional needs you
may risk having to sit your exams
without special arrangements.
Appeals concerning assessment
decisions and examinations must
firstly be discussed with your assessor,
Course tutor, or Learning Manager,
who will advise you of the correct
procedure to follow. If they are unable
to help or you have problems getting
in touch with them, please contact
Quality Department on 205650 or
email the Quality Assurance Manager
You are expected to attend all lectures
and tutorials detailed on your timetable
unless you have an authorised absence.
If your attendance becomes
unsatisfactory your Personal Tutor will
need to speak to you and also let your
parents know. Please ensure that if you
are off sick you phone (01202 205444)
to let us know.
An authorised absence would include:
(these should be the
exception not the rule)
University open day or
(unwaged) as an integral
part of the course
activity e.g. Drama, Music,
Sport or Volunteering -
normally for regional or
national level and only as an
Severe disruption to transport
e.g. rail strike
Driving test (not lesson)
Some absence may not reasonably be
expected to be known about in
advance. In these cases you should
contact us to let us know as soon as
possible as you can. Examples may
Transport problems that could
not have been foreseen in
advance (it is reasonable to
expect a student to walk 3 miles)
The following examples are not
acceptable reasons to miss
Part or full-time work that
is not part of the course of
Birthdays or similar activities
As a student at The College you will
have plenty of opportunity to pursue
your interests, extend your studies and
try out new experiences. We call this
‘enrichment’. This will include various
activities undertaken in your tutor
group, as part of your course, through
the Students’ Union and various cross-
College activities and events.
The College is committed to make your
time with us as full and interesting as
possible and through the enrichment
program we hope you discover some
things about yourself that you never
The Enrichment Programme includes:
College events covering themes
such as Diversity, Health and
Visiting speakers to talk about a
wide variety of topics
Visits and trips, day trips and
some longer trips in the UK and
Work experience, many courses
offer work experience as part of
the learning process
Team Building to help you bond
and work successfully together
Other activities including events
organised by the Students’ Union.
The Use of Mobile Phones
in the College
Students are reminded that mobile
phones must be switched off during
classroom activities – including the
LRC’s, IT Centres, laboratories,
workshops, salon etc and under no
circumstances can they be taken into
Mobile phones with cameras must not
be used to take any photographic or
video image of any students or
members of staff without their express
permission. Where permission is
given, images must not be published in
any form, unless permission is also
given for that purpose.
Any breach of the above regulations
will be dealt with under the Student
Referral and Disciplinary Procedure
and the appropriate action will be
Poole 01202 205601
Bournemouth 01202 205769
There is no parking available at The
Lansdowne site and parking on the
roads is severely restricted in the
surrounding areas and there can be a
charge. For information on student
travel please visit our website
Students at North Road will be
required to register their car to park in
the student car park. Application forms
will be available from Reception and
access to the car park will be issued to
students meeting the criteria.
Welcome to The BASE
How can you use it?
The BASE is here to help you find an Apprenticeship, become more
employable, secure useful work experience and generally help you into your
Here’s how the BASE works:
The BASE has centres at North Road and Lansdowne and is open
throughout the College day
BASE staff will be around to help with any queries
We can take a look at your CV, or book you in for a session with our
Employability Coach to get you interview ready
You can come in and browse the jobs boards with our latest
Apprenticeship vacancies as well as full and part time work
Register with great websites to help your search for an apprenticeship
Find an Apprenticeship – www.findanapprenticeship.gov.uk
Sometimes, we may be closed because we are interviewing candidates for
If so, you can contact us via email@example.com
or call us on 01202 205500
Alternatively you can connect with us on social media.
So, if you want an Apprenticeship, or just want to be as well prepared as you
can for work, drop in, get in touch or connect with the BASE team now.
Bournemouth & Poole College
Policies and Procedures
Stuff to know … and to make your time here
inclusive and enjoyable
Student Guide to Equality &
The College promotes equality and
We are proud of the diversity of our
College community. This diversity
makes the College more interesting,
varied and creative. We are all
entitled to the same respect, dignity
At Bournemouth & Poole College the
Being able to get to, into and
around the College and
complete the learning journey
with equal ease and dignity
Having a sense of belonging and
being well looked after
Feeling the place, the
programme and the policies
have been designed with
everyone in mind.
Hints on respect, dignity and
We don’t believe in stereotypes
We do not bully or
We have zero tolerance on
racism and homophobia
We respect each other’s dignity
We listen to other people’s
points of view
We stand up for each other
Remember – if in doubt, check
The College does not tolerate any behaviour which makes another person or group of
people feel unhappy, uncomfortable or unsafe. Every full-time and part-time student is
responsible for making sure they or their friends, do not behave in ways that cause
others to feel unhappy, uncomfortable or unsafe.
This means that we do not tolerate:
Physical assault or any unwanted physical contact – eg kicking, biting, hitting,
suggestive touching etc.
Verbal assault – insults, swearing, disrespectful language
Pornographic or other offensive pin-ups displayed publicly
Racist, sexist; homophobic or diablist jokes, looks or gestures
Racist, sexist; homophobic or diablist graffiti or other written or computer
Intimidation, including over the internet or by text
Racist clothing eg swastikas on jackets or caps
Any allegations of any of the above will be thoroughly investigated and, where
appropriate, will lead to disciplinary action:
- This also includes students on work placements. Bullying is gross misconduct and, if
proven, can lead to suspension and/or expulsion – which means that you will be
asked to leave The College.
Any student who experiences discrimination, racism, bullying or harassment outside the
College premises is strongly advised to report the incident(s) to Dorset Police.
Students who experience any incidents of discrimination, racism, sexism, disablism,
bullying and harassment within The College should report it as soon as possible to their
personal tutor or any member of Student Services who will treat the matter in strict
confidence until an investigation has begun. (Please see the Students Complaints
If you are not sure about any of the above and need advice, please contact the
Wellbeing Team at Student Services or the Students’ Union.
College Emergency Procedure
First Aid – Tel: 222
Qualified first aiders are available on all College Sites
First aiders for Lansdowne and North Road Campuses are contacted by calling Ext
222 on the internal telephone system or at Reception
For the Fulcrum Site, please report to the Office.
Please only call First Aiders for genuine situations. We are unable to provide any
First aid boxes are available throughout College premises and are all clearly signed.
Any accident and incidents must be reported. Accident/Incident report forms are
available from Reception or from the administration office of your Curriculum area.
What we value
At Bournemouth and Poole College we pride ourselves on treating everyone with equal dignity
and respect, but if we get it wrong or fall below the high standard we set ourselves, we want you
to tell us so we can put things right. Complaints can be made by telephoning Quality Dept on
01202 205471 or email: firstname.lastname@example.org OR in person at the main reception at either North
Road or Lansdowne.
Our full Complaints Policy can be found at the following link:
The College Code
Our expectations of behaviour: your responsibilities and rights
The aim of the College Code is to give our students the opportunity to develop the behaviours and attitudes
that will hold you in good stead in your future workplace. Putting them into practice from day one will give
you the best possible chance of success both while you are here and later in your career and life. For this
reason, at the College we behave and treat others as we would in a professional environment and we
expect high standards of behaviour from all our students and staff.
These expectations of behaviour are clearly set out from the moment you join the College and are there so
that everyone has the opportunity to learn, to do the best they can and to feel safe and supported. The
expectations apply to all students – not just in classrooms but in all areas of the College. Any member of
College staff can challenge your behaviour and ask you to identify yourself by showing them your ID card.
We expect you to take personal responsibility for your own success.
This means that you:
• Attend all your classes on time
Wear your College ID at all times
• Arrive ready to learn and with the right uniform and equipment
• Meet your deadlines
• Take an active part in lessons and do your fair share of group work
• Cooperate and communicate with staff and other students
• Act as if you are in a professional working environment
• Keep a healthy balance between your work, study and social commitments
We expect you to take responsibility for your impact on others’ success.
This means that you:
Help to create a positive and supportive learning environment
• Keep the College building and grounds clean and tidy: use the bins; don’t spit; clean up after
• Look after the College property and equipment
• Smoke only in designated areas (this includes e-cigarettes)
• Keep noise and disturbances in and around classrooms to a minimum
• Turn your mobile phone off (or to silent) and put it away during class
• Don’t eat food in class and consume drinks in IT rooms
• Be polite and don’t use language that can offend others
• Never bully or discriminate against others
• Never be violent, aggressive or intimidate others
Act responsibly: never putting yourself or others at risk
• Act safely and sensibly
• Follow instructions from staff regarding health and safety procedures
• Keep walkways, doorways and stairwells clear from obstruction
• Drive safely in and around the College grounds
Your rights: you can expect that:
• You learn
• You will receive useful and regular feedback about your progress and be set challenging
targets to improve
• You will be treated politely, with respect and in a way that recognises and values your
differences and achievements
• Any poor behaviour, in or out of the classroom, that affects your learning will be
consistently challenged and dealt with
• You will receive positive encouragement and support to achieve your best
• You will be listened to and the College will act on what you tell us
• You will have a wide range of opportunities to try new experiences and learn new skills
It is important to be aware that we operate a zero tolerance policy to the following behaviours. We
will take immediate action should any student be found to have engaged in any of these actions and in
serious cases this could lead to temporary or permanent exclusion:
• Bullying or harassment whether this is in person or using any form of communication
• Any form of discrimination, including making racist, sexist, homophobic or other
• Putting young people or vulnerable adults at risk, whether this is physically, sexually or
• Plagiarising, copying others’ work or cheating
• Bringing illegal drugs or alcohol onto the premises or coming into College under the
influence of either
• Being violent, vandalising or engaging in any criminal activity
Be aware of and follow all the College policies and procedures
There are a number of policies and procedures for you to be aware of, understand and follow. These
cover things like drug and alcohol use, bullying and harassment. The College Code links closely to the
disciplinary process and it is important you are aware of how it works. In many cases the College is
required by law to uphold these policies. It is your responsibility to read and follow them. The policies
and procedures are available on MyBPC.
With your help we can make sure our College is a place where everyone can aspire, achieve and
• If you have any questions about the College Code or policies, you should talk to your
• If you are concerned about the behaviour of another student or a member of staff, talk to
• In particular, if you are harassed or intimidated by anyone you must report it to a
member of staff as soon as possible
The College takes the safeguarding agenda very seriously and will follow the appropriate procedures for
identifying and reporting abuse and for dealing with allegations against staff.
• To promote effective liaison with other agencies in order to work together for the protection of all
• To support students' learning in ways which will ensure they feel safe and confident.
• To take account of and inform policy in related areas such as bullying, behaviour and e-safety.
• All students and parents / carers will be made aware of what the college policy is on bullying and
harassment and what they should do if this occurs. Students and parents / carers should be assured
that they will be supported and listened to when bullying and harassment is reported.
• All staff will have an understanding of what bullying and harassment is, and what The College’s Antibullying
and Harassment Policy states. Staff need to know how to deal promptly and effectively
with incidents and allegations of bullying or harassment.
• No-one deserves to be a victim of bullying. Individuals who are bullying others need to learn
different ways of behaving. Everyone has the right to be treated with respect. This college
recognises its responsibility to respond to these issues to ensure a positive learning environment
• All staff when applying this policy must ensure that students are not discriminated against or
disadvantaged as a result of their race, religion, gender or disability. Any such circumstances that
may arise must be brought to the attention of the College Equality and Diversity Officer.
Guidelines for Students
1 If you feel you are being bullied or harassed, TELL SOMEONE. This may be, in the first instance, your tutor
or lecturer, your personal advisor, someone in Student Services or any other member of staff.
2 Oncea member of staff has been alerted they will inform a senior member of staff who will talk to you
about the incident. The alleged bully / harasser will be interviewed separately by their Personal Tutor.
You will be listened to sympathetically and your concerns taken seriously and all allegations will be
3 If there is a case to answer, the next step may be the College Disciplinary Procedure.
4 In certain circumstances The College may feel it necessary to involve your parents / carers.
5 At all stages in the above procedure you may bring along someone of your choice for support.
6 Confidential counselling sessions are available for both the bullied and the bully to help individuals to
move forward in a more positive and confident way
Health & Safety
ALL ENQUIRIES: 01202 205231
At The College everybody is responsible for health and safety. As a part of your induction and ongoing
training you will be made aware of the specific health and safety considerations for your
area of learning. Additional health and safety information is available on MyBPC or by contacting
the Health and Safety Department.
What you must know:
Fire and Emergencies - make sure you know the exit routes from College buildings and the
locations of the Fire Assembly Points. In all classrooms there are signs displayed which detail the
Fire Assembly Point locations.
Machinery and Equipment - Can only be used once you have received the correct information,
instruction and training. If you are ever in doubt about the correct use or operation of machinery
or equipment, stop and ask a member of staff for help.
Slips, trips and falls - These are the most common types of accidents. You need to be aware of
your learning environment and help us by reporting any issues.
Site rules and awareness
Please be respectful to your fellow students and The College staff. Help us maintained a safe
environment, please note that the following activities are not permitted on College premises:
* All types of balls games
* Use of skate boards or hover boards
* Unacceptable behaviour
* Spitting and bad language
Be aware that smoking is permitted in designated areas only and this includes the use of electronic
Bicycle Safety - There are a number of bicycle sheds provided for students. To help keep your
bicycle safe make sure you have a high quality lock and always lock the frame and one wheel.
Please be respectful to pedestrians and other road users.