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Australian Corporate Lawyer - Summer 2018

Australian Corporate Lawyer is the official publication of the Association of Corporate Counsel (ACC) Australia. The Summer 2018 issue focuses on technology and features a range of articles covering topics including: The opportunity for legal innovation; digitalisation, technology and innovation are changing in-house legal teams; and six steps to overcome resistance to technology change.

Australian Corporate Lawyer is the official publication of the Association of Corporate Counsel (ACC) Australia. The Summer 2018 issue focuses on technology and features a range of articles covering topics including: The opportunity for legal innovation; digitalisation, technology and innovation are changing in-house legal teams; and six steps to overcome resistance to technology change.

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the<strong>Australian</strong>corporatelawyer<br />

acla.acc.com<br />

LEGAL TEAM OF THE YEAR - LARGE<br />

EnergyAustralia<br />

LEGAL TEAM OF THE YEAR - SMALL<br />

Special Broadcasting Service (SBS)<br />

“<br />

Each member of the legal team is an expert in their<br />

profession, totally reliable, skilled at adapting their<br />

knowledge for application to new contexts, products<br />

and services and unfailingly capable of delivering<br />

under pressure. They are prepared to have the<br />

difficult conversations, if need be, to ensure that<br />

EnergyAustralia not only complies with the<br />

law, but also furthers our company’s purpose<br />

and values. All of this in the context of a<br />

transforming energy company in a dynamic<br />

and rapidly changing external environment.<br />

Chris Ryan, General Counsel and<br />

Company Secretary<br />

“<br />

SBS legal is an intrinsic<br />

part of the SBS fabric.<br />

They are approachable,<br />

innovative and importantly,<br />

understands and practices<br />

the SBS culture and values<br />

which aims to inspire all<br />

<strong>Australian</strong>s.<br />

Michael Ebeid AO, Former<br />

Managing Director & CEO<br />

2011-<strong>2018</strong><br />

A<br />

bold, supportive approach<br />

characterises the EnergyAustralia<br />

legal team as true business partners<br />

of the wider business and one that is at the<br />

forefront of energy law. Now comprising<br />

fourteen lawyers (having recently welcomed<br />

one new lawyer and the team’s first lawyer<br />

under supervised legal practice) sitting<br />

within a broader Legal & Governance<br />

function that includes Company Secretary,<br />

Regulatory Compliance and support staff, the<br />

legal team advises and influences all levels of<br />

EnergyAustralia: from the Board of Directors<br />

and Executive Management Team (EMT), to<br />

the customer-facing staff and those working<br />

behind the scenes in power generation.<br />

During a time of unprecedented change<br />

and innovation in the energy industry,<br />

the EnergyAustralia legal team is regularly<br />

required to quickly adapt by identifying<br />

new ways to support increasing demand<br />

for legal services. This involves advising on<br />

new business activities and technologies<br />

and preparing for current and anticipated<br />

changes in a highly regulated business<br />

environment.<br />

In championing the term risk-based decision<br />

making, the EnergyAustralia legal team prides<br />

itself on providing commercial and risk-aware<br />

advice to help the organisation achieve its<br />

goals and advance its values. Two examples<br />

of this approach include firstly, the delivery of<br />

a two-day workshop with the top leadership<br />

of EnergyAustralia that sought to develop<br />

a framework for improved decision making<br />

across EnergyAustralia, known as ‘Breakfree.’<br />

Secondly, the development of a number<br />

of tools that assist in identifying high-risk<br />

matters requiring early legal engagement.<br />

tools have resulted in sustained year-onyear<br />

savings in total legal spend. Through<br />

a consolidated panel of external law firms<br />

using an innovative engagement approach,<br />

EnergyAustralia’s total annual legal spend is<br />

now just 0.13% of turnover.<br />

Importantly the EnergyAustralia legal team<br />

practices an internal culture of engagement<br />

and support. Team members are encouraged<br />

and empowered to look after themselves,<br />

look out for each other and recognise<br />

each other’s achievements. This approach<br />

encompasses a number of continuing<br />

initiatives including supporting flexible work<br />

practices, celebrating better ways of working<br />

and offering training and development<br />

opportunities, including leadership programs<br />

for emerging and senior leaders. The team<br />

also actively participates in volunteering,<br />

wellbeing and social activities, and has<br />

leadership roles in key diversity and inclusion<br />

initiatives, including EnergyAustralia’s<br />

Women’s Network, Reconciliation Action Plan<br />

and LGBTIQ+ “Prism” Network.<br />

In accepting the award, General Counsel and<br />

Company Secretary of Energy Australia, Chris<br />

Ryan said, “it is a great honour to receive<br />

this prestigious award, which recognises<br />

the team’s capabilities, commercial acumen<br />

and backbone. Above all I am proud of the<br />

remarkable culture in our team.”<br />

Also recognised on the night were the<br />

Large Legal Team of the Year finalists:<br />

Department of Foreign Affairs and Trade<br />

the downing of Malaysian Airlines Flight MH17.<br />

The team engenders a culture that consistently<br />

balances legal obligations with strategic<br />

objectives to deliver solutions-focused advice.<br />

LGD demonstrated this when leading whole-ofgovernment<br />

negotiations with Timor-Leste in the<br />

first ever conciliation under the United Nations<br />

Convention on the Law of the Sea.<br />

The LGD legal team is committed to fostering a<br />

collegiate environment that engenders support<br />

for all staff. LGD is a departmental leader in<br />

facilitating flexible work practices with more than<br />

one quarter of LGD’s staff utilising a variety of<br />

flexible work arrangements.<br />

HydroElectric Corporation (Hydro<br />

Tasmania)<br />

Eighteen months ago, the Hydro Tasmania<br />

Legal Services team embarked on a growth<br />

strategy that was focussed on building<br />

internal knowledge capital, reducing<br />

reliance on external legal resources and<br />

improving the efficiency and quality of legal<br />

service delivery. This growth strategy drove a<br />

number of business improvement initiatives,<br />

has significantly improved efficiency and has<br />

freed up legal resources to focus on more<br />

complex and strategic legal work.<br />

All members of the Hydro Tasmania<br />

Legal Services team have a documented<br />

development plan which captures learning<br />

goals, and a plan for achieving those<br />

goals. Development is undertaken in a variety<br />

of different ways, including practical, ‘on the job’<br />

training where appropriate. One recent example<br />

was when the General Counsel spent time<br />

working alongside the energy traders in the<br />

As a multicultural broadcaster in a rapidly<br />

changing media environment, the<br />

SBS legal team has demonstrated an<br />

innovative and agile approach to navigating<br />

the complex legal and commercial challenges<br />

befitting a public service broadcaster receiving<br />

both public and commercial income. Led<br />

by General Counsel Lesley Power, a member<br />

of the SBS executive team, the legal team<br />

consists of nine lawyers and legal operational<br />

Rights, archives and information management<br />

teams who proudly collaborate across seven<br />

separate organisational divisions within the<br />

organisation.<br />

The SBS legal team pride themselves on the<br />

provision of a supportive and agile legal<br />

service to the wider organisation. Over the<br />

past year the team has demonstrated this<br />

approach through the delivery of a range of<br />

initiatives that have provided fundamental<br />

value and increased awareness of legal<br />

considerations within the wider organisation.<br />

The team pioneered what they’ve termed<br />

the ‘legal pod structure, where small ‘pods’ of<br />

lawyers led by a pod ‘ambassador’ proactively<br />

engage with specific divisions to anticipate<br />

legal needs and ensure the pod is abreast of<br />

relevant legal and industry developments. The<br />

SBS Media Law Minute (MLM) was developed<br />

as an avenue to keeping divisions informed<br />

and represents bite-sized summaries of<br />

current issues, including practical ‘takeaways.’<br />

The team have also created bespoke face-toface<br />

training courses for the team on relevant<br />

legal matters, while in keeping the fast delivery<br />

and increasing volume of cross-platform<br />

news content, SBS Legal offers practical prepublication<br />

advice 24/7 for the production<br />

teams.<br />

on a range of major projects that have been<br />

fundamental to meeting the organisations’<br />

strategic objectives.<br />

••<br />

FIFA World Cup <strong>2018</strong>: Embarking on a<br />

new partnership with Optus, SBS Legal<br />

was an integral part of the negotiation<br />

team working with key executives to<br />

ensure this deal met SBS’s strategic<br />

objectives and satisfied audience<br />

expectations. When broadcast plans<br />

significantly changed mid-World Cup, the<br />

legal team was called upon to provide<br />

quick and commercially sound advice,<br />

to ensure the continued coverage of this<br />

global event to an <strong>Australian</strong> audience.<br />

••<br />

Digital Acceleration Strategy: SBS<br />

Legal has led the development and<br />

implementation of the SBS privacy<br />

framework, which is essential with the<br />

growth of SBS OnDemand.<br />

••<br />

Governance: as a public service<br />

broadcaster established by statute, SBS<br />

Legal carefully balances legal obligations<br />

under relevant legislation with<br />

commercial opportunities.<br />

As a visible and critical part of the organisation,<br />

SBS Legal play an active role in contributing<br />

to SBS’s culture of active inclusion. The legal<br />

netball team is a regular participant in the<br />

organisation-wide competition; the team is<br />

also an active participant in the SBS Mardi<br />

Gras float and the SBS volunteer program<br />

supporting local charities. Furthermore, as a<br />

team, SBS Legal is committed to continuous<br />

development and skill-building and team<br />

members are encouraged to actively pursue<br />

opportunities to give back to the industry<br />

and legal community. The team are regular<br />

participants in the SBS/Macquarie University<br />

Media Mentorship Program; has led and<br />

driven SBS’s Reconciliation Action Plan and are<br />

regularly invited to present at legal/industry<br />

ACC Australia also recognises the Small<br />

legal team of the year finalists:<br />

L’Oréal Australia & New Zealand<br />

L’Oreal’s legal team consists of three forward<br />

thinking lawyers, who work across two<br />

jurisdictions on legal strategy, leading legal<br />

innovation and championing privacy and data.<br />

Known amongst the business as offering efficient,<br />

timely and proactive legal advice, 93% of L’Oreal’s<br />

matters are managed in-house rather than by an<br />

external law firm. The L'Oréal ANZ Legal Team has<br />

also inspired the Global L’Oréal Legal Executive<br />

Committee and several other L’Oréal legal teams<br />

to embrace legal innovation and legal technology.<br />

Melbourne Water Corporation<br />

The MW Legal team has a customer orientated<br />

approach to providing a positive experience for<br />

their internal customers. Taking their innovation<br />

cue from Melbourne Water’s focus on Continuous<br />

Improvement and Innovation, the team has<br />

transformed itself from being a legal help desk<br />

to providing targeted legal advice that has the<br />

most impact. One example of this approach to<br />

continuous improvement and innovation was<br />

the implementation of a system to control the<br />

manner and flow of work (no more briefs by<br />

chain emails) which provides internal clients<br />

with downloadable legal products to enable and<br />

empower them to get on with the job. a<br />

Through its <strong>Corporate</strong> Law and International business to develop relationships and learn more<br />

Law Practice Groups, DFAT’s Legal Division (LGD) about energy trading. a<br />

Further to these ongoing business<br />

These and other initiatives including the provides advice that is vital to DFAT and whole-ofgovernment<br />

improvements, over the past year, SBS legal<br />

implementation of efficiency and automation<br />

decision-making on a range of issues<br />

has been tasked with providing critical advice<br />

ranging from Australia’s foreign aid program, to<br />

conferences and present to law students.<br />

24 | VOLUME 28, ISSUE 4 – SUMMER <strong>2018</strong> VOLUME 28, ISSUE 4 – SUMMER <strong>2018</strong> | 25

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