The Recycler Issue 314

www.therecycler.com Issue 314 l JANUARY 2019 l £10
YOUR GUIDE TO HALL 5.1
THE HOME OF REMANEXPO
Paperworld 2019, including Remanexpo, is nearly upon us! We bring you everything you need to
know to get the most from this unparalleled opportunity, including speakers, exhibitors, seminars,
and more! Starts Page 24
MPS for the SOHO
market
The Owner’s
Dilemma
INSIDE:
OCP’S FUTURE SECURED
A new beginning after a
turbulent time
p6
ECS AND COPYCLIC
New partnerships in France
p7
E-COMMERCE WEBSITE
New webshop for Tonerpak
p14
DEFRAUDERS CAUGHT
Latest crime news from
the industry
p19
How local dealers can take
advantage. Starts Page 22
Continue growing or finally
retire? Starts Page 56
REINVENTION FOR JET TEC
New look and services from
the UK remanufacturer
p21

EDITORIAL
Welcome to 2019 and
Welcome to Frankfurt
We hope you all had a wonderful Christmas and New Year and you are
refreshed and recharged to face four days at Remanexpo and the year ahead.
Stefanie Unland Managing Editor
What can we expect in 2019? I would
like to say the decline in office printing
will stop and reverse and we will have
twenty percent growth this year. I would
also like to win the lottery, but the reality
is I probably won’t. You can expect office
printing to shrink a further one percent
this year. That’s not me saying that, it is
a fact that A4 paper sales have been
shrinking, Canon and the other OEMs
will continue to fund lawyers retirement
plans… But it is not all doom and gloom,
there are some good trends emerging.
The market share for remanufactured
products is stable at between nineteen
and twenty-two percent. The big
change is that there is an increase in
short cycle (products in very high
demand) remanufacturing and a
significant increase in niche product
remanufacturing, especially in the
copier segment. This is winning
business from OEMs.
Talking of OEMs last year, we took a
tongue in cheek look at the OEM brands
and asked which ones we expect to
survive or demise. Over the last year we
have put a little time and resources into
developing an algorithm to measure
brand value, not just OEMs but some of
the larger industry brands. The
algorithm factors in brand values, social
media presence, accreditations, and a
whole lot more. I think you will be
surprised by some of the results. Look
out for the Brand Leaders presentation
at the show.
Millennials rule
So what else is new for 2019? The
audience, or the industry community is
changing rapidly. We have all heard that
the baby boomers are leaving the work
place and that by 2020 half the working
population will be under 40. In the
office imaging market we are already
there. Some house research shows that
over half of the audience signing up to
our newsletters in 2018 were under 40.
Turbon
Last month I got a call from the new
team at Turbon Products and an
invitation to visit them, which is not a
normal thing as they have historically
been very private about their business. I
have to say that driving down the
autobahn it did feel a bit like a visit to the
bank manager. But actually, it was a very
good visit and we learned a lot about
Turbon Products and their future plans
that we will put into an article in an
upcoming issue. It is definitely a good
story and if you have ten minutes at the
show, drop by their booth to hear the
message. It’s a good one.
Printers
IDC and CONTEXT report that
European printer sales are on the wane.
It’s not surprising really, if office
printing is contracting, you need less
printers and we all have at least one, so
sales shrink. It’s probably why all the
OEM brands are reinventing themselves
and some brands will exit the office
printer market. Meanwhile HP reported
better sales from printers and
consumables. The cynic in me says they
are charging too much and ripping
off the consumer. But then the more
they charge, the better the value
proposition for the aftermarket. Then
there is the pension fund which has
some HP shares…
SOHO revolution
Have you ever seen a product that is so
effective and so simple that you wonder
why nobody thought of it before? Well
Nubeprint has developed an amazing
strategy to reach into the SOHO market
and win business directly from the
OEMs and the monolithic Amazon
platform. It is simple and effective, but
don’t take my word for it, read Antonio’s
article on page 22 and drop in on his
presentation on Sunday at the show. I
think you will be impressed.
What would you do?
Duane and Annette Seibert started their
toner refill kits business over thirty years
ago and have built up a good business
with over forty-five thousand online
customers. But they now want to retire
and faced the “how do we do that”
dilemma. Do they find someone to buy
the business and then tell the world, or
do they tell the world and attract
someone to buy their business? Most
people sell and tell, but tell and sell is
just as good an option. Read their story
on page 56.
Have a successful 2019 and I hope to
see you at the show. It is the biggest in
several years with more exhibitors, more
space and, if all the visitors who have
ordered tickets attend, more visitors as
well. Make sure you drop by our booth
and say hello.
R
THE RECYCLER • ISSUE 314 • JANUARY 2019
3

In this Issue
Around the industry
YOUR GUIDE TO HALL 5.1
THE HOME OF REMANEXPO
The lowdown on the industry’s premier trade show,
including exhibitor profiles, speakers, floorplan and the
seminar schedule. Starts Page 24
MPS for the SOHO
market
The Owner’s
Dilemma
16: Katun: Celebrations and circularity; Sales up,
profits down at DCI
18: Historic university hosts cartridge convention;
Gifts and good news as Perihard turns 30
19: Xerox defrauders and Seattle recyclers face
jus tice
20: Western European printer sales on the wane
21: Direct-tec finds Southampton foothold;
Reinvention for Jet Tec
Feature
22: Answering the call of the small customers
Remanexpo
24: Your guide to hall 5.1 the home of Remanexpo
35: Remanexpo Seminars & Floorplan
50: Remanexpo Speakers
Feature
56: The Owner’s Dilemma
How local dealers can take
advantage. Starts Page 22
Continue growing or finally
retire? Starts Page 56
Wide-Format Column
58: Small business Wide-Format users seek
versatility
Editorial
Products & Technology
3: Welcome to 2019 and Welcome to Frankfurt
World Focus
6: OCP’s future secured; Static Control celebrates
new successes
7: ECS announces Copyclic as French distributor;
CiT anticipates a productive Paperworld
8: Adveo goes bankrupt; Nine month rises for
Ninestar
10: Armor embraces new responsibilities; Prepped
for Paperworld Middle East?
12: Further removals as Canon legal fight continues
14: ICCE cautions against counterfeits; New online
shop for Tonerpak
62: Apex releases new replacement chips; New
replacement parts from CET; New compatible
cartridges from IR Italiana Riprografia
63: The latest Aster product news; Ninestar releases
replacement toner cartridges; CiT unveils new
products
64: The latest unveilings from Utec; Static Control
reveals HP replacements
65: New products from UniNet; Raven offers new
compatible toner cartridges; New
remanufactured drum unit from Gikar; CIG
releases plethora of remanufactured cartridges
66: New replacement chips from Chipjet; Armor’s
inkanto utilised by Chinese company; Multiple
new cartridges from KMP
4
THE RECYCLER • ISSUE 312 • NOVEMBER 2018

WORLD FOCUS
Search for The Recycler on Facebook for more news and industry coverage
EUROPE OCP, Business, Future
OCP’s future secured
Following a turbulent period where the company stood on the brink of
insolvency, the German ink manufacturer has announced a new beginning.
In a letter to its customers, the company
revealed that thanks to asset acquisition and
investment from the Senior team at
Environmental Business Products Ltd.,
OCP’s future has been secured, following
speculation earlier that it was set to exit
administration.
As a result, OCP GmbH will cease to
operate, succeeded by OCP Ink Ltd. The
production facility, as well as the team, its
technical know-how, R&D laboratory, New
Product Development, and Sales &
Marketing departments will remain in
Lage, Germany, OCP’s headquarters for
nearly a quarter of a century.
General Manager Werner Rüegger
wrote in the letter that “OCP Ink Ltd.’s
first priority is to reinstate supply while
also working to re-establish customer
confidence, as we fully recognise that this is
critical in achieving a win-win partnership
under the new ownership. In line with this,
we will be in contact within the next week
to discuss timelines, your customer
specific operational considerations and our
immediate next steps together.”
Rüegger will continue as General
Manager, in order to ensure “consistency in
relationship and communication,” working
closely alongside Finance Director Andrew
Clarke and Purchasing Director Nazar
Juma, “both long-standing senior members
of EBP.”
EBP was described by Rüegger as “one
of Europe’s most significant and wellrespected
inkjet cartridge remanufacturers,”
which for more than 25 years
has supplied private label inkjets to “the
most reputable market leaders,”
including Office Depot, Q-Connect, and
InkClub. EBP also supplies inkjets and
toners under the “globally renowned
household brand” Polaroid.
“As you will appreciate, we are all
extremely energised about this new
platform and are very much looking
forward to reigniting what is recognised
as market-leading, highest quality ink
supplies for both the Inkjet and Textiles
Industries,” Rüegger continued. “Your
continued loyalty and patience is greatly
appreciated. Please rest assured that we
will do everything humanly possible to
speedily and proficiently regain confidence
in the ongoing supply of OCP’s iconic
branded products.”
GLOBAL Static Control, Partnership, Awards
Static Control celebrates new successes
Not only has the company gained a new Baltic partner, but its General Counsel has been awarded a Diamond accolade at a
recent industry event.
The transition to November was a positive
one for Static Control, with the company
announcing at the end of October that it
had acquired a new authorised reseller,
UAB Daily Print, to distribute its products
across Lithuania, Estonia, and Latvia.
The deal with UAB Daily Print will allow
Static Control to support remanufacturers
and imaging professionals across the Baltic
states. UAB Daily Print is expanding its
printing and office supplies by offering both
cartridges and components from Static
Control.
“UAB Daily Print has a reputation for
providing excellence in customer service,
and we are happy to have them represent us
throughout the Baltic States,” said Paul
Needham, General Sales Manager for Static
Control. “They have valuable experience in
both the imaging industry and the
marketplace and we know they will best
represent our product portfolio in the
region.”
General Manager of UAB Daily Print
Vilius Klimaitis added: “Becoming an
authorised reseller of Static Control will
help us strengthen our leader position in
printer cartridges and components sales in
the Baltic States. With the addition of Static
Control products, we can now offer our
customers a one-stop solution for all their
office needs. We see our customers growing
together with us and Static Control.”
Following on the heels of this new
partnership, Static Control was also able to
announce that its long-time General
Counsel William “Skip” London had
received the Diamond Pioneering Award at
a recent industry awards ceremony held in
Zhuhai, China.
“For almost thirty years, Skip has worked
tirelessly as an advocate for the imaging
industry aftermarket. His work, under the
auspices of Static Control and on behalf of
the Int’l ITC and its members, went
unheralded. He was the unsung hero of the
aftermarket, and that never slowed him
down,” said Tricia Judge, Executive Director
of the International ITC and one of the
judges of the award.
“Skip’s command of the industry’s many
complicated legal issues has led to so many
industry successes. When they established
the Diamond Pioneering Award for an
industry leader, I immediately thought of
Skip, and I nominated him. Apparently,
many other smart people in the industry
knew about Skip’s dedication, and he won
this very special award. Skip deserves all the
accolades but would be the first one to defer
them to someone else. He is an industry
pioneer and has always been there when the
industry needed him and his razor-sharp
legal mind. Art Diamond would
wholeheartedly agree that Skip deserves
this award.”
“I first entered the aftermarket in 1991
representing Static Control. In those years,
Static Control has been involved in cases
that mattered not just to Static Control
but to the aftermarket as whole. I’m
proud of the aftermarket’s right to exist,”
said London in his acceptance speech.
“While the people and cases change
through the years, one thing has remained
constant – the aftermarket’s ability to adapt
and change.”
6 THE RECYCLER • ISSUE 314 • JANUARY 2019

visit www.therecycler.com for all the breaking news
WORLD FOCUS
EUROPE ECS, Copyclic, France
ECS announces Copyclic as French distributor
The UK-based remanufacturer has revealed that Copyclic will be its sole distribution partner in France.
Copyclic is said to be the largest distributor
of remanufactured toner consumables and
parts in France, and under the terms of the
new agreement, it will gain complete access
to ECS’s entire range of remanufactured,
original and compatible consumables
across all manufacturers.
Effective Consumable Solutions
explained that Copyclic are “the ideal
company” to enter into a distributor
agreement with, “not only because they are
respected as the number one independent
distributor in France, but because they
share similar values and the drive to be
successful.”
In a further parallel, Copyclic has
recently expanded its warehousing and
distribution capacities, while ECS has
introduced an entirely new production
site. ECS states that “both companies’
intentions for the future are clear,” with
the agreement solidifying “the successful
relationship that has brought both
companies to where they are now.”
ECS Director Chris Fink added: “We
are pleased to add an internationally
recognised supplier such as Copyclic to
our portfolio of distributors. Copyclic has
grown successfully year on year, having
been a long-term Partner of ECS, to the
point where they are now the most
respected distributor in France, therefore
we are delighted to have come to this
agreement which will be hugely beneficial
to both companies.”
EUROPE CiT, Partnerships, Events
CiT anticipates a productive Paperworld
Creative Imaging Technologies BV (CiT) is eagerly awaiting Paperworld 2019, as
not only will the show give CiT the opportunity to network and present new
products, but it will serve as the backdrop to the signing of a crucial partnership.
2019’s edition of the annual trade show
takes place at Messe Frankfurt, Germany,
from the 26th to the 29th of January, and
with three months still to go, excitement
and anticipation are beginning to build.
Over 100 exhibitors from across the globe
are already confirmed, and they will be
joined at the show by many hundreds of
visitors from every corner of both the
industry and the planet.
Among the exhibitors in Frankfurt will
be The Netherlands-based CiT, which will
be exhibiting in Booth C68, in
Remanexpo’s new location of Hall 5.1.
“Remanexpo brings together the whole
cross section of people and companies
that are actively involved in the re-use or
remanufacturing of laser printer and
copier consumables,” said CEO and
Owner of CiT, Thijs Tuinstra. “Always a
busy four days, we get to meet our
customers and connect up with new ones
and present our new products and
technology.”
Tuinstra explained “that they have seen
Intelet grow in the past couple of years, as
a result of intense cooperation with CiT,”
whilst Intelet’s International Sales
Director, Ivan Zhang, said that “working
with Thijs his team has been a great
privilege, his know-how about the market
and strategy to grow, it has been a
learning experience for us.”
Tuinstra also stated that the technical
know-how at Intelet on the development
of chips was initially focussed on Kyocera
and OKI, CiT’s main markets. “Then we
moved on to more niches like UTAX and
Olivetti.”
“The past years, Intelet invested a lot in
main brands like HP, Samsung and
Lexmark and with CiT we have been able
to penetrate the market a lot,” said
Zhang. “Recently we are focussed on
more copier chips products for Sharp,
Konica Minolta and Ricoh.”
“Effectively,” Tuinstra added, “CiT
offers more than 3,000 different models
of chips in laser and copier, and in
Holland permanently stocks 150,000
pieces of chips for distribution to
basically anywhere in the world.”
Discussing the products which the
company will be exhibiting at Paperworld
2019, Tuinstra added: “Visitors will be
able to see our latest products and we will
be showcasing our full range of printer
and copier toners and OPCs, including
our new range that we have been
developing in with our manufacturing
partner.”
Visitors will also be able to find out
“first hand” about the 3000 plus pieces of
copier and laser chips they carry.
“It is an ever-changing market at the
moment so the show is the best place to
meet, network and engage with the
industry, especially as we are seeing many
new people in the industry from existing
and new companies,” Tuinstra continued.
“This is good news and everyone is
welcome to connect up with us now to
make an appointment or just drop by at
the show.”
THE RECYCLER • ISSUE 314 • JANUARY 2019
7

WORLD FOCUS
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EUROPE Adveo, Bankruptcy, Business
Adveo goes bankrupt
The European office supplier has declared bankruptcy, following the collapse of
various takeover attempts, whilst its German subsidiary has cited pre-insolvency.
According to El Confidencial, the company
presented its declaration of insolvency
to the National Securities Market
Commission (CNMV).
The most recent takeover talks were with
Netherlands-based Staples Solutions, but
these collapsed in October. Therefore, in
order to clear the debt that the company has
with various other parties, such as BBVA,
Banco Sabadell, CaixaBank, Banco
Santander, Bankia, and Kutxabank, Adveo
announced its protection mechanism,
under the Bankruptcy Law, allowing it to
“seek alternatives to avoid the bankruptcy of
creditors within a period of four months.”
Shares in the company fell by 27 percent
in the Continuous Market following this
announcement. Yet the mechanism “has
not paid off,” El Confidencial stated,
quoting Adveo’s statement in which it
explained: “Despite the maintenance of
negotiations with investors in order to
achieve a refinancing alternative, the
banking entities holding the entire
financial debt of the company [...] have
formally informed the company of the
anticipated expiration of the amounts
pending under the aforementioned
Restructuring Agreement, proceeding also
to its liquidation.”
“As a result of the foregoing, the Board of
Directors, in order to preserve the business
continuity of Adveo and protect the interests
affected, has agreed to voluntarily request,
before the competent Commercial Court,
the declaration of bankruptcy creditors, with
the aim of continuing to seek within it a
satisfactory agreement that ensures the
safeguarding of the rights and interests of its
workers, creditors and shareholders, as well
as the continued management of Adveo.”
In response to this news, the CNMV
suspended the price of Adveo, following its
declaration, Expansión reported. The
German division of Adveo Group,
meanwhile, Adveo Deutschland, announced
in the same week that it was invoking a preinsolvency
protection mechanism, which
falls under German law.
As Reuters reported, by invoking preinsolvency
protection, the company “can’t
be claimed by its creditors during
negotiations related to refinancing.”
Companies can adopt this mechanism for
a period of up to 3 months; invoking preinsolvency
protection “does not imply any
changes in [the] current activity of the
company.” Adveo says it is still exploring
alternatives for its refinancing.
At the end of November, however, there
was a resurgence of cheer for the company,
as it staged a social and business event at
Disneyland Paris.
The event brought together employees
and partners of the supplier from across the
world, replacing the previous nationallyfocussed
events. According to KBM,
separate Benelux awards were also
presented, with Maul receiving the prize for
biggest growth based on a new product
range, Double A Paper winning for largest
growth in an existing range, and 3M taking
the strategic partnership prize. Ann
Biebuyck, Purchasing and Merchandising
Director for Adveo Benelux, said: “The
company received the prize because they
share all the tools with us. All our media
were involved.” Alongside the awards
ceremony, the event brought plentiful
opportunity for suppliers and retailers to
meet, network, and do business, including a
Speed-Dating With Dealers event.
“The advantage was that you could speak
to each other in your mother tongue,”
explained Adveo’s Country Director for The
Netherlands, Erwin Snoeker.
Biebuyck added: “This set-up works well,
as we already saw at the Meet Adveo event in
Scheveningen in June.”
Dealers could also attend an exhibition
hosted by Adveo Europe, which saw small
groups given guided tours of the exhibition
floor. Proceedings culminated in a
“spectacular” party at Walt Disney Studios.
Despite the ongoing troubles for the
company, Biebuyck and Snoeker were
upbeat: “There is plenty of confidence in the
Benelux,” the pair declared. “We received a
lot of positive feedback and we are happy
with that. The suppliers also need us. And
the customers want a strong Adveo. We will
continue to take care of this in the future.”
ASIA Ninestar, Financials, Business
Nine month rises for Ninestar
The Chinese company has announced its financial results for both the third quarter and the first half of the current fiscal year.
A In Q3, Ninestar recorded an operating
income of ¥5.47 billion ($789.7
million/€694.4 million), a 6.71 percent
increase on Q3 of the previous year.
However, there was a fall in the
company’s net profit, which fell to ¥183.4
million ($26.48 million/€23.28 million),
a decrease of 63.91 percent.
Net cash flow from operating activities
hit ¥514 billion ($74.21 billion/€65.25
billion), a substantial increase of 784.64
percent compared to last year.
For the nine months from the
beginning of the current financial year,
there was a slight dip of 2.21 percent in
operating income, compared to the first
nine months of 2017; this brought
operating income to ¥15.89 billion
($2.29 billion/€2.01 billion). This still
represents a continuous increase on the
figure after the first six months of this
year, which stood at ¥10.4 billion ($1.52
billion/€1.31 billion.)
Net profit (attributable to shareholders)
went the other way, rising by 197.82
percent to ¥495.9 million ($71.59
million/€62.96 million) – building on the
six-month figure of ¥31.5 million ($4.6
million/€3.9 million), whilst net cash
flow went up even further, climbing to
¥1.05 billion ($151.59 million/€133.34
million), a rise of 543.41 percent. This
followed a half-year total of ¥555.2 million
($81.2 million/€69.9 million), which
points to a resurgent year for Ninestar
Corporation.
8 THE RECYCLER • ISSUE 314 • JANUARY 2019

WORLD FOCUS
visit www.therecycler.com for all the breaking news
EUROPE Armor, Business, Partnerships
Armor embraces new
responsibilities
As well as marking International Safety Week with its workforce, the French
company has also joined the World Alliance for Efficient Solutions.
The World Alliance for Efficient Solutions,
which brings together operators in the field
of clean technologies, was established by
Bertrand Piccard’s Solar Impulse
Foundation, and is seeking 1,000 efficient
solutions to “protect the environment in a
profitable manner.” Among the members
of the alliance are innovators, investors,
prospective users, public institutions and
other large groups committed to a
sustainable future; the members are
working together to create synergies, share
knowledge, and establish links which, in
due course, will “accelerate the
implementation of clean and profitable
solutions capable of meeting our current
environmental challenges.”
Armor Group CEO Hubert de Boisredon
said: “By becoming a member of the World
Alliance for Efficient Solutions, the Group
is reinforcing its position as a socially
responsible French manufacturer,
demonstrating its ongoing commitment to
sustainable innovation.”
“Yes, we are concerned about the
environment and the impact we can have
on it. We have even turned these very
concerns into the catalyst of our industrial
creativity,” de Boisredon continued. “We
have joined the World Alliance for Efficient
Solutions, set up by the Solar Impulse
Foundation in November 2017. This will
enable us to exploit the strength offered by
partnerships. Armor has therefore teamed
up with ADEME under the umbrella of the
FIL’REC project.”
He added: “At the same time, Armor is
not forgetting its objective to remain a
successful market leader in its historic
sectors. The Group has just signed an
agreement to acquire the thermal transfer
ribbon business of the US firm Iconex,
making Armor a market leader in the US,
the world’s biggest market for thermal
transfer technology. Lastly, Armor Office
Printing is extending its offering by adding
a new range of remanufactured copier
consumables.”
Armor’s social responsibilities were
further publicised this month as the
company and its staff celebrated
International Safety Week, focussing
particularly on health and safety and the
environment.
Held every year, the week is designed to
raise employee awareness of subjects
relating to occupational health and safety,
and to draw attention to particularly
pressing environmental concerns.
It is the second successive year that
Armor has dedicated its week to the
initiative, and this year, more than 200
employees from across Brazil, Mexico,
Colombia, Canada, and the USA mobilised
to do their bit.
The week provided the opportunity to
raise environmental awareness among
employees through training modules, with
combatting climate change and recycling
being the two main issues covered.
Other activities included workshops,
entertainments, events, conferences, and
the exchange of good practices. Employees
were also offered consultations with
doctors, dentists, and opticians, whilst
dieticians and nutritionists led presentations,
discussing healthy eating and the
benefits of regular physical activity. A
special awareness session focussing on
musculo-skeletal disorders (MSDs) also
took place. Also this month, the Nantesbased
company announced it was searching
for a new e-commerce marketplace
Development Manager.
The chosen candidate will be in charge of
the development of AOP Retail activity,
“developing, retaining and monitoring the
partnership portfolio.”
In more detail, the duties of the new
Development Manager will encompass
ensuring a competitive watch of
marketplace players and their strategies,
knowing and mastering the market,
establishing communication to lead
prospects, and ensuring the development of
brand awareness and attractiveness, among
other tasks.
Armor says that the appropriate candidate
will have over 3 years’ experience as a
Business Developer in e-commerce or
marketplace, a “good capacity of adaptation,”
and “a very good relational sense.”
EMEA Paperworld Middle East, Remanexpo Middle East, Events
Prepped for Paperworld Middle East?
Visitor registration is now open for Paperworld Middle East, which will be held from 18 – 10 March 2019 at the Dubai
International Convention and Exhibition Centre.
This event is the foremost international
trade exhibition for stationery, paper,
gifts and office supplies in the region and
is organised by Messe Frankfurt, which
also hosts the same trade show in its
home city.
This year’s edition of the event was a
resounding success, attracting over 300
exhibitors and thousands of visitors, with
highlights including the new Green
Room and “industry focused seminars”.
Next year’s event is pipped to be just as
fruitful, with the list of companies
confirmed to exhibit at Paperworld
Middle East 2019 growing steadily
lengthier as the days go by.
To find out more about the event you
can visit its “new and improved” website -
and to register to visit, go to www.
paperworld-middle-east.ae.messefrankfurt.
com/dubai/en.html.
10 THE RECYCLER • ISSUE 314 • JANUARY 2019

WORLD FOCUS
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GLOBAL Canon, IP, Amazon
Further removals as Canon legal fight continues
The OEM’s crusade against patent infringement and IP violation continues, with several more companies being reported
to Amazon, despite a partial termination of its previous USITC investigation.
Canon filed Report Infringement Forms
this month with Amazon Italy, regarding
alleged violations of the Italian portion of
Canon’s European Patent EP 2 087 407.
The companies named were SOS
Promoting di Anastasio Gianfranco and
Lemy S.r.l.s, which were both accused of
violating Canon’s IP via cartridge models
CE505A (which is compatible with the
OEM HP cartridge model CE505A) and
CF280A (which is compatible with the
OEM HP cartridge model CF280A)
respectively.
Later in the month, further removal
requests came, for alleged violation of the
same patent – on this occasion, the
companies accused were Internet Brand
Development (HK) Ltd. and Punto
Rigenera S.r.l.
As well as these, the OEM also filed
similar reports with both the British and
Spanish divisions of the e-commerce
giant. For Amazon.co.uk, Canon requested
the removal of cartridge model CF280X,
offered by Zhuhaishi Runxindayin Haocai
Youxiangongsi, as well as similar models
offered by both Ink N Toner UK Retail Ltd
and Officetec (UK). In Spain, Canon
requested the removal of cartridges offered
for sale by GOLDAN COLOR S.L.U.,
DRUCK QUALITY SL and CARLOS
MARTINEZ GONZALEZ, once again for
alleged infringement of the patent EP 2
087 407.
In all cases, Amazon removed the
offending items, which consisted of a non-
OEM coupling member, a non-OEM drum
as well as a non-OEM housing.
The Italian portion of the aforementioned
European Patent was also at
the centre of legal proceedings launched
by Canon this month, as it opened a suit in
the Court of Milan (IP Specialised
Division) against Idem Rebuilding di
Carbonara Giuseppe.
The defendant, trading as Universocartuccia,
is accused of violating the
patent through its sale of certain laser
toner cartridges.
The OEM has sought a Court Order
enjoining Universocartuccia from offering
for sale or distributing online (including
through Amazon Italy) the allegedly
infringing cartridges.
Idem Rebuilding di Carbonara Giuseppe
can file an answer brief with the Court and
an oral hearing is scheduled in order to
discuss Canon’s claims.
As the OEM continued on its path of
legal domination, there was also a
conclusion to a previously-launched battle,
with Biggest Discount Limited.
This month, Canon and Biggest
Discount Limited agreed to “resolve their
pending patent dispute by signing a
settlement agreement.” Biggest Discount
Limited accepted a preliminary injunction
handed down by the District Court of
Dusseldorf, based on the infringement of
the German portion of Canon’s European
patent EP 2 087 407 B1.
Biggest Discount has also agreed to
“refrain from making, offering, putting
into circulation and/or importing and/or
owning laser toner cartridges comprising a
drum unit with a certain coupling member
sold for use in various models of HP
and/or Canon laser beam printers in the
UK. The company has also agreed to pay
damages for past infringements to Canon.
Elsewhere, the OEM revealed that it was
partially terminating its well-documented
USITC investigation, which was initially
launched in March this year. The
investigation centred around the alleged
violation “of section 337 of the Tariff Act of
1930 in the importation into the United
States and sale of certain toner cartridges
and components thereof that infringe
patents asserted by the complainants.” 50
companies were involved in the
investigation, including some prominent
aftermarket figures.
The first set of documents, filed on
16 November 2018, consists of a
Memorandum in support of Canon’s
“Unopposed Motion for Partial
Termination of the Investigation”
regarding some of its patent claims, which
was also viewed by The Recycler.
Canon moved for the Issuance of an
Initial Determination partially terminating
the investigation “without prejudice as to
claim 2 of U.S. Patent No. 9,746,826 (“the
‘826 patent”), claims 10, 13, 18, and 20 of
U.S. Patent No. 9,836,021 (“the ‘021
patent”), claims 3, 8, 9, 11, 16-18, 20, and
26 of U.S. Patent No. 9,841,729 (“the ‘729
patent”), claim 9 of U.S. Patent No.
9,857,764 (“the ‘764 patent”), and claims
4 and 6 of U.S. Patent No. 9,857,765 (“the
‘765 patent”).”
According to the documents, Canon’s
withdrawal of these claims “will simplify
the investigation, streamline the hearing,
and conserve judicial, Staff, and privateparty
resources.”
Along with these two sets of documents,
Canon and its respondents (consisting of
Ninestar Corporation, Ninestar Image
Tech Limited, Ninestar Technology
Company, Ltd., Static Control
Components, Inc., Aster Graphics, Inc.,
Aster Graphics Company Ltd., Jiangxi Yibo
E-Tech Co., Ltd., Print-Rite Holdings Ltd.,
Print-Rite N.A., Inc., Union Technology
Int’l (M.C.O.) Co. Ltd., Print-Rite Unicorn
Image Products Co. Ltd., LD Products,
Inc., and The Supplies Guys, Inc.) filed an
Unopposed Joint Motion for Leave to
Exempt Certain Uncontested Portions of
Witness Statements from the Ground Rule
9.3.1.3. Page Limits.
In the simplest terms, this means that
all parties concerned were requesting “that
any witness statement pages devoted to the
issues of infringement, noninfringement,
and satisfaction of the domestic industry
technical prong that the parties mutually
agree are not contested not count towards
the page limits”, which in this case is 500
pages per side.
This Joint Motion also includes the
information that all of the parties “intend
to move for summary determination of
infringement or noninfringement under
their proposed claim constructions” and
it is expected that “the issues of
infringement, noninfringement” and the
technical prong will be resolved by a
hearing on 28 January 2019.
12 THE RECYCLER • ISSUE 314 • JANUARY 2019

WORLD FOCUS
EUROPE FM Supplies, Online Shop,
Airbags
New online
shop for
Tonerpak
Slovakian-based FM Supplies,
Germania s.r.o reveals it has
launched a new online store targeting
“skilled remanufacturing companies
and professionals across the
remanufacturing sector in the
European market.”
This new online portal can be found at
www.tonerpak.com.
Via this site, remanufacturers can avail
themselves of the Tonerpak range of
innovative multi-chamber black shockproof
airbags. These airbags are made
from recyclable plastics that protect
cartridges from transport damage, dust,
moisture and light.
They are specially designed for
adjustable length so that remanufacturers
will need fewer bag sizes to flexibly
accommodate a wide variety of form
factors to fit all toner models and existing
box sizes, resulting in significant savings
of both stock and transportation costs.
The new Tonerpak online store has a
straight forward user interface and
responsive design that is user-friendly
when accessed with a desktop,
smartphone or tablet. The online store
enables 24/7 ordering and free deliveries
from the companies’ European
warehouse are typically made within
three working days to any address in the
European Union.
Felix Gibson, CEO of FM Supplies,
Germania s.r.o explains, “The online
store is a highly convenient 24/7 online
store for professionals from across the
remanufacturing sector as it takes a
variety of individual needs into
consideration: the modern online store
offers an efficient ordering process, 24-
hour availability, a low minimum order of
just 1000 bags, free EU wide delivery,
prompt payment discounts and, subject
to credit status, thirty day terms are
available.”
NORTH AMERICA ICCE, Counterfeit, Warning
ICCE cautions against counterfeits
The Imaging Consumables Coalition of Europe, Middle East and Africa, which was
formed over 20 years ago, has been issuing warnings and advice on counterfeits
and how to avoid them.
As Dealer Support reveals, there are a
number of significant reasons why
counterfeit imaging consumables are bad
news, among them the fact that they “often
contain dangerous chemicals which can
damage printers, as well as causing serious
health issues for consumers”. In addition,
their sale can be used to fund human
trafficking, drugs “and even terrorism”.
Despite this, counterfeit imaging
supplies are thought to be worth over half a
billion Euros.
In order to combat the use of these fake
products, the ICCE has been offering
“advice and support to dealers, distributors
and consumers in the identification and
authentication of ink consumable
products”. Members of the organisation
adhere to a stringent code of conduct and
also “provides training to law enforcement
agencies.”
Valerie Whitelaw, Brand Protection
Manager for Corporate Security at Xerox,
and ICCE member, says, “Counterfeiting is
a multi-million dollar business,”. She adds,
“Having worked with law enforcement
agencies around the world, I have seen firsthand
the human cost of allowing these
illegal supply chains to continue.
“The best way to protect consumers is for
businesses to alert the relevant authorities
when they suspect they are being offered
fake goods; it’s through co-operation that
can we can protect consumers and jobs.”
Counterfeits can also be detrimental to
OEMs as well as consumers. Nicola
Consterdine, IP protection manager at
Epson Europe, and ICCE member,
explains.
“At Epson we invest heavily into research
and development – approximately six per
cent of our annual turnover, or $1.3m (€1.1
million) every day – and a significant
proportion of this goes towards ink
development to ensure the printer and ink
will deliver the premium results our
customers expect,” she says.
“When customers see the Epson brand,
they are assured the product meets the
highest quality and safety standards in the
industry. Counterfeits can diminish
consumer confidence in our brand and are
misleading for our customers who may be
duped into paying premium prices for what
they believe to be genuine Epson supplies.”
visit www.therecycler.com for all the breaking news
Despite the fact that counterfeiters can
receive considerable prison sentences
and fines, the scale of the problem is
“enormous”, with law enforcement in the
UAE alone having discovered caches of fake
toner cartridges worth approximately $40
million (€35.2 million). In a bid to stop
counterfeiters in their tracks, OEMs have
been collaborating with police.
“Consumers don’t expect [to find] fake
shampoo or a fake ink cartridge for sale on
the internet or in the shops,” Chris
Vansteenkiste, a cluster manager with
Europol’s Anti-Counterfeiting Unit, IPC3,
said during an interview last year.
“Counterfeiters are becoming smarter.
They’re not just focusing on luxury brands
like they did in the beginning – they’re
focusing on day-to-day consumer goods.”
The new head of Britain’s City of London
Police Intellectual Property Crime Unit
(PIPCU), Detective Chief Inspector Teresa
Russell, commented, “Why would anyone
subject their family and friends to
something that could cause severe physical
harm to themselves or their property, for
the sake of saving a couple of pounds?
“If it sounds too good to be true, then it
probably is – and help is available to
consumers.”
Part of this help comes in the form of
advice from ICCE, which warns customers
to look out for three “key things” when
purchasing imaging supplies: source,
quality and price.
In terms of source, buying “from a
trusted dealer, or straight from a
manufacturer, ensures that a reseller can
have full confidence that the product they
are receiving is genuine.”
As for price, “if it seems too good to be
true, then it probably is.”
As for quality, if customers report issues
with the item, such as “leaking, poor quality
printing or strange odours”, dealers must
take “immediate action” and recall the
product to review it. Selling such items can
be harmful to a dealer’s reputation.
For more information, consumers and
resellers can visit the ICCE website.
14 THE RECYCLER • ISSUE 314 • JANUARY 2019

AROUND THE INDUSTRY
EUROPE DCI, Financials, Business
Sales up, profits
down at DCI
Brexit impacts on exchange rates
and drives profits down, says DCI in
its 2017 filings.
Search for The Recycler on Facebook for more news and industry coverage
EUROPE Katun, Celebrations, Circular Economy
DCI sales for 2017 were £21.47 million
($27.34 million/€24.12 million), up 5.9
percent on 2016’s £20.72 million
($26.39 million/€23.28 million).
However, the cost of sales was £16.39
million ($20.87 million/€18.41 million),
up 18.6 percent on 2016. The company
reported an operating loss of £176,402
($224,682/€198,189), against an
operating profit of £1.3 million ($1.65
million/€1.46 million) in 2016. The
company attributes this to the negative
effect that Brexit has had on exchange
rates.
In February 2017 the UK remanufacturer
entered a partnership with
Kodak to produce a range of Kodaklicenced
products from their 32,000 m2
purpose-built production facility in the
UK, where all inkjet and toner cartridges
are produced under one roof.
The range of Kodak-branded ink and
toner cartridges are for use in HP Inc,
Epson, Canon, Samsung and Brother
printers, and “as with all Kodak licenced
products where the recommended retail
prices (RRPs) of the remanufactured
Kodak cartridges will sit in a range of 20
and 40 percent below the equivalent
branded cartridge.
The United Kingdom will exit the EU
on 29 March 2019. However, Brexit
negotiations are ongoing, and the
uncertainty of is having an impact.
According to the Confederation of British
Industry (CBI) “…negotiations are
impacting business and that ongoing
uncertainty is having a negative impact
on investment decisions for eight out of
ten firms. And almost one in five firms
say the point of no return for triggering
their plans has already passed.
Contingency plans include cutting jobs,
adjusting supply chains outside the UK,
stockpiling goods and relocating
production and services overseas.”
Katun: Celebrations and
circularity
In recent weeks, Katun Corporation has been demonstrating its commitment both
to the circular economy and to customers, as well as helping its CEO celebrate a
significant milestone.
At the end of October, the company’s
dedication to providing good-quality, valuefor-money
products was demonstrated in an
amusing and light-hearted fashion, with the
release of a Halloween video which tackled
the question of OEM costs.
The video queried whether the “scary cost”
of OEM colour supplies is sneaking up on
consumers, and featured a creepy clown,
representing the costs, and an adorable
canine in the place of the consumer.
The video’s key message was “Don’t clown
around with your colour profitability” and to
opt for Katun colour supplies, which offer
OEM equivalent performance, reliable
performance, and “significant cost savings”.
In a more solemn fashion, the company
also reiterated its dedication to the circular
economy. The Corporation revealed that it
has been re-affirming its active participation
in the circular economy by offering office
equipment dealers and distributors an everexpanding
range of remanufactured toner
and drum cartridges for use in MFDs and
MFPs.
Katun explains that the company has
made a conscious choice to use long lasting
designs and the re-use of and/or
remanufacturing of as many products as
possible to support one of its core values: “in
order for people and organisations to
prosper,” states Katun, “we must protect the
environment first, as a healthy planet and a
healthy community go hand-in-hand.”
“At Katun, we take pride in being able
to help companies become more
environmentally friendly, by supporting
product re-use and material recycling to
reduce waste and environmental impact,”
said Heidi Boller, Katun EAME General
Manager. “It’s even more satisfying when
our products enable our customers to
improve their bottom line profitability. By
choosing a Katun remanufactured product,
office equipment dealers and distributors are
making the choice to actively support
environmentally friendly products and
policies. We appreciate our customers’
support – a remanufactured product often
costs a little more than a new build – reusing
/ remanufacturing products helps our
economies and our communities in many
different ways. We take our environmental
responsibility very seriously – so do many of
our customers – thank you!”
Katun also states that “our customers can
use the expanding network of recycling
partners in Europe to join the effort.”
Most recently, the success of Katun’s
business practices was highlighted by its
CEO, Robert Moore, being featured on the
Minnesota 500 list, compiled by Minnesota
Monthly magazine.
Minnesota 500 is a list which celebrates
the “most powerful and influential business
leaders” across over 60 industries in the
state. As Minnesota Monthly explains, it
includes “the best and brightest individuals
in our state in business, government, nonprofits
and additional sectors.”
2018 is a special year for Moore all around,
as not only has he been featured on this list
of influential leaders, but he has also
celebrated three decades at Katun, with the
company thanking him for thirty years of
“outstanding leadership”.
16 THE RECYCLER • ISSUE 314 • JANUARY 2019

AROUND THE INDUSTRY
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EUROPE ARTI-Italia, Event, Circular Economy
Historic university hosts cartridge convention
The University of Urbino recently played host to a convention on cartridge remanufacturing, attended by industry insiders
and academics, with the central theme of the event being the circular economy and sustainable development.
As Giovanni Ravelli, Key Account
Manager at Turbon and ARTI-Italia
President revealed, “In many industrial
sectors, as well as in the printing
consumables sector, OEMs pursue
economic policies that are almost
exclusively concerned with planning
the obsolescence of products in order
to move monetary resources to the
advantage of a few and to the detriment
of many. It is a pity that in doing so we
often forget the complementary factors
that concern Ecology, Labour and
Social Policy.”
The convention, held on 17 October 2018,
covered these issues and more, and enjoyed
an illustrious location at the University of
Urbino, which was founded in 1506 and is
one of the oldest universities in Europe.
Professors Fabio Musso, pro-rector of the
university and Professor Alessandro
Dragoni, organiser of the event and author
of the book published by ARTI-Italia on
the regeneration of print consumables,
conducted the presentations.
Among the speakers was Consip, Lidia
Capparelli, who have a talk on the
commitment of the public administration
to GPP (green procurement). It was
indicated during the presentation that
“good practices following the introduction
of CAM (minimum environmental criteria)
for printing cartridges would require
greater competence on the part of the
contracting authorities.”
Mats Björkman (Department of
Management and Engineering, Linköping
University, Sweden) also spoke at the
convention, presenting the topic of
resource efficiency through circular
economy and regeneration. Björkman
effectively illustrated how SAAB’s hunting
reconstruction is as economical and
environmentally friendly as the
regeneration of OEM toners, explained
Ravelli.
Finally, Javier Martinez of Embatex
Iberia revealed the lack of regulation in
an anomalous market such as that of
printing consumables, where, in the
presence of only 4 manufacturers of
printers for the domestic market, there
are 23,000 SKUs that make their
preparation for reuse extremely
difficult.
Therefore, explains Ravelli, there is a
call for a European ECO Label that defends
consumers in their rights to freely and
consciously choose the products to buy.
ARTI-Italia has already been underlining
the risks that are being taken when using
clone compatible NBC cartridges, which
Ravelli says “overcome most quality and
health legal standards, as recent studies
have revealed, and for example, are made
of harmful plastics containing brominated
bromides banned by European standards
on health and health protection.”
Ravelli concluded by offering “a big thank
you” to the convention’s hosts at the
University of Urbino, which he described as
“one of the most beautiful cities in Italy”.
EUROPE Perihard, Anniversary, Business
Gifts and good news as Perihard turns 30
Perihard is celebrating three decades of successful business by breaking some good news, making a heart-warming
philanthropic gesture, and giving consumers a birthday gift of their own.
Founded in Zagreb in 1988 by Danilo and
Bogdanka Pesic, Perihard started off by
creating “peripheral equipment” for
printers and computers and produced
its first remanufactured toner cartridges
just one year after the very first
remanufactured cartridges were
pioneered by Chicago’s Steven Michelin.
In the 1990’s, the company opened
Perihard Engineering in Belgrade,
focusing more on the production of
remanufactured toner cartridges, in line
with the company’s developing ethos of
protecting the planet.
Over the years, Perihard slowly but
surely accrued more success and gained
a firmer foothold in the industry,
becoming a full member of ETIRA, and in
2012 the company was able to name
Canon and Lexmark as its partners.
Now, as a way of celebrating its 30th
birthday, Perihard has announced the
news that the company has been
upgraded to Canon’s Gold Partner for
Managed Print and Document Services
Output Management; in addition,
Perihard is now an HP Business
Silver Partner, and Perihard has been
awarded the ISO 27001:2013 certificate.
The company has also announced the
addition of three new services to its
portfolio: Document Management
Software; application for mass signature,
sending and secure delivery of e-invoices;
and the sales and maintenance of
computers.
If that wasn’t enough, Perihard has
been spreading the birthday good cheer
around, by donating to Čika Boca, a
charity which helps children diagnosed
with cancer.
Last but not least, the company is also
giving consumers the chance to opt for a
30-day trial of one of its solutions, as well
as offering a 30 percent discount and 30
gifts. To find out more, visit
www.perihard.com.
18 THE RECYCLER • ISSUE 314 • JANUARY 2019

visit www.therecycler.com for all the breaking news
AROUND THE INDUSTRY
ASIA Xerox, Fraud, Crime
Xerox defrauders and Seattle recyclers face justice
In the latest crime news from the industry, three men have been found guilty of defrauding Xerox, and a Seattle recycling
company has been found guilty of deception and improper waste management.
Xerox has fallen victim to more than one
toner scheme in the last few years, but the
perpetrators continue to be brought to justice.
In April this year, five men were charged
with 63 counts of fraud and attempted fraud
against the OEM; now two of the defendants
have pleaded guilty, with two more still
facing charges.
The Democrat & Chronicle revealed that
Kyle Haynes and Bryan Day have both
pleaded guilty to conspiracy to commit mail
and wire fraud against Xerox, as well as
admitting to filing false tax returns, in a
scheme which prosecutors allege cost Xerox
over $21 million (€18.4 million).
As part of the scheme, Haynes and Day
created a company called HDH Graphics
(also trading under the name Aldar
Securities), both of which were “sham
printing companies”. Equipment was
bought or leased from Xerox by a ‘middle
man’, Robert Lee Fisher, who resold or
leased it to the sham companies which were
“expected to pay Xerox based on the number
of prints they sold”.
From 2008 to mid-2013, the defendants
lied about the amount of toner being used
by their companies and sold the toner they
received from Xerox to others.
Both Haynes and Day have agreed to
pay the government over $20,000
(€17,571) each.
The sentence they could receive for the
crime of conspiracy could be between 63
and 78 months imprisonment.
Another of the men involved in the
scheme, David Haynes, also admitted to the
filing of false tax returns, and is to pay the
government around $17,000 (€14,939). He
could also face six months jail time.
In addition to Haynes and Day, a
Michigan man named Carlos Garza was also
found guilty of defrauding Xerox by way of a
toner scheme and has been ordered to pay
the OEM a restitution sum of $1.3 million
(€1.1 million).
As the Democrat & Chronicle reported,
Garza was “convicted of conspiracy to
transfer stolen property in interstate
commerce” and was ordered to repay Xerox
over a million dollars, as well as being
sentenced to five years’ probation.
Explaining how Xerox’s toner contracts
work, US Attorney Richard A. Resnick said,
“At all times, unused toner remains the
property of Xerox, and customers cannot sell
the toner”.
Garza’s scheme was perpetrated between
2010 and 2015, when he bought toner from
truck drivers working for shipping
companies, which were returning the toner
to Xerox, as well as from “Xerox agentowners
who should not have had toner to
sell,” according to Resnick.
During the course of those five years,
Garza stole $1.3 million (€1.1 million) worth
of toner from the OEM, a sum he has been
ordered to pay back.
However, it is not only Xerox that has
been wronged by defrauders this year;
consumers and the environment have also
fallen victim to unscrupulous practices, with
Seattle recycling company, Total Reclaim
Inc., being charged by federal prosecutors
with lying to customers about the
destination of its e-waste.
According to The Stranger, the company’s
customers, which include the City of Seattle,
have paid millions of dollars to Total
Reclaim for it to recycle e-waste including
printers, computers, and other electronic
appliances.
Total Reclaim, owned by Craig Lorch
and Jeffrey Zirkle, markets itself as
“environmentally responsible,” prosecutors
asserted, and claimed that it did not export
potentially hazardous materials to countries
without the regulations in place to safely
dispose of it.
However, in 2016 the environmental
watchdog Basel Action Network (BAN)
placed GPS devices in waste being
processed by the company; these were
then tracked to unregulated facilities in
Hong Kong.
Total Reclaim initially refuted the claims,
but later publicly admitted to the fraud, and
was fined $444,000 by the Washington
state Department of Ecology in 2016. A
further fine of $67,000 followed in 2017,
after regulators discovered thousands of flatscreen
televisions improperly stored on
Harbor Island.
BAN’s Executive Director, Jim Puckett,
said: “The impacts of these toxic e-waste
exports are difficult to quantify in terms of
occupational disease, but the workers we
observed at the junkyard operations [in
Hong Kong] were unprotected and unaware
of the acute and chronic poisoning from
constant mercury inhalation.”
THE RECYCLER • ISSUE 314 • JANUARY 2019
19

AROUND THE INDUSTRY
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EUROPE IDC, CONTEXT, HCP Shipments
Western European printer sales on the wane
The latest distribution data provided by both IDC and CONTEXT reveals a decline in sales of printer hardware in Western
Europe in Q3 2018.
The new data released by IDC reveals that
in the Western European HCP market,
MFP shipments have continued to fall, but
revenues are “more stable”.
The Western European MFP market
declined by 6.7 percent, IDC reports,
compared with the same period in 2017.
However, “on a more positive note the
market values declined at a much lower
rate of 2.1 percent as the market continued
to transition to higher-speed devices and
colour A3 devices.”
The laser market performed better than
predicted, dropping by only 1.2 percent,
while the colour and monochrome
shipments “remained relatively stable”,
colour shipments rising marginally and
monochrome shipments falling just a little
in terms of units.
The inkjet sector performed most
poorly in terms of unit growth, “with 3Q
shipments registering a 9 percent decline
even though revenues declined at a slower
rate.” The majority of OEMs producing
inkjet devices demonstrated “lower sales”,
due to a fall in demand from home users
and business consumers alike. However,
the business inkjet market “is showing
signs of transition as higher-priced and
higher-specification devices are shipping
in place of entry-level models”.
“The HCP market will show an overall
decline in 2018 as the market transitions
away from the printed page to the digital
page, but the Western Europe market
remains a sizeable opportunity for many,”
said Phil Sargeant, Program Director in
IDC’s Western European Imaging,
Hardware Devices, and Document
Solutions group. “Print remains an
important attribute for many companies
and it’s clear that there are many
transitions and opportunities that remain
in areas such as colour, ink, and even
monochrome. Those suppliers utilising
their IT services, security, and environmental
policies are seeing some success as
a result.”
The main highlights of IDC’s findings
are as follows:
• The overall Western European hardcopy
market “contracted by 6.7 percent year
on year in 3Q18, recording a shipment
figure of 4.8 million units.”
• The main area of growth was in A3
business inkjets, which IDC states is
“an area that many OEMs are now
beginning to focus more on.”
• In the laser markets “overall colour
showed slight growth and though
monochrome overall declined there was
strong demand for A4 MFP products.”
• 85 percent of all hardcopy shipments are
now from MFP products, which IDC
says is an increase from the same period
a year ago and from the previous quarter
of 2Q18.
As CONTEXT noted, the decline in sales
of Western European printer hardware is a
reversal of the “positive trend recorded in
Q2 2018”.
The IT market intelligence company
pointed out that both the second and third
quarters tend to be the “weakest” in the
year, with sales in Q3 2017 reported as
“particularly low”, at -8.4 percent
compared to the same period in 2016.
As well as the decrease in Q3 sales,
CONTEXT’s findings echoed those of IDC,
indicating that overall revenues were
slightly down by a figure of -5 percent, with
sales of inkjet MFPs being the only bright
spot.
CONTEXT explains, “This is primarily
because the ASPs of laser devices,
especially laser MFPs, are continuing to
decrease and sales of these generate more
than 41 percent of all imaging revenue.”
In terms of country highlights, IDC
examined the “big 3 markets of Germany,
France and the UK” and illuminated the
differences among them.
In Germany the market declined by
5.6 percent in Q3, with shipments
“in line with the European averages.”
Both ink and laser markets “contracted”,
with the sole area of growth being
the consumer inkjet market. However,
“colour printer markets increased
slightly and in the production sphere
there were increases in the amount
of hardcopy shipments that were
installed.”
In France, shipments registered a
“strong decline” of 15.2 percent, causing
it to drop below the level of the UK
despite France having had a good market
in the second quarter. There were “few
areas of growth” apart from the doubledigit
growth reported by the A4 colour
MFP market.
Finally, in the UK, overall shipments
fell by 1.4 percent, meaning the UK
market “performed better than most
other countries and saw some strong
growth in the laser markets where both
colour and monochrome shipments
increased in 3Q18.” While inkjet
shipments dropped, business inkjets
registered double-digit growth.
20 THE RECYCLER • ISSUE 314 • JANUARY 2019

visit www.therecycler.com for all the breaking news
AROUND THE INDUSTRY
EUROPE Direct-tec, Expansion, Business
Direct-tec finds Southampton
foothold
Direct-tec, a provider of print, document, IT and photocopy solutions for
business and public-sector organisations, has announced the opening of a new
office in the Hampshire area.
The purpose of this office is to further
enhance its presence in the South of
England. The new office comes in addition
to Direct-tec’s existing list of office locations
in the UK, including offices in Kent,
London, Swindon, Bristol, Dundee and
many more.
The new branch in Southampton,
Hampshire will be managed by Justin
Evans. Justin brings with him over 20
years’ experience in the technology
market and is looking forward to
showcasing the innovation, customer
service excellence and level of expertise
Direct-tec are renowned for.
The expansion comes amidst a successful
few months for Direct-tec. Direct-tec
recently announced the acquisition of Select
Business Equipment who provide a range
of Sharp office products, which will now fall
under the Direct-tec portfolio.
Managing Director John Maryan says,
“We are thrilled about the opening of our
new office and look forward to the
opportunities that await us in
Southampton. We have many existing
clients in the area whose needs will be
better serviced by the opening of a new and
accessible office on their doorstep.”
Direct-tec’s partnerships with leading
software and technology providers
including Sharp, Toshiba, Epson and
Develop, give their customers access to the
latest office equipment on the market.
Customers can take advantage of their
leasing packages, with photocopiers or
multi-function devices and their innovative,
bespoke document solutions.
EUROPE Jet Tec, Website, Business
Reinvention for Jet Tec
Not only has Lincolnshire-based Jet Tec just unveiled its brand-new website,
it has also instituted a new dealer order system.
Embracing change and all things new, Jet
Tec has announced the launch of a sleek,
newly designed website, which is now live
for customers to peruse.
In addition, the company has revealed
that it will soon be implementing a new
dealer order system, which will be
“launching soon”.
Jet Tec is a major European remanufacturer
of inkjet and toner cartridges,
producing all of its products under one
roof at its Boston headquarters. The
company has a dedicated environmental
protection ethos, and is a sister company
to The Recycling Factory, which has been
collecting used inkjet and toner cartridges
since 2005.
Jet Tec’s new website can be viewed on
www.jettec.com.
THE RECYCLER • ISSUE 314 • JANUARY 2019
21

FEATURE
Answering the
call of the small
customers
Between the grip of OEMs and Amazon, automatic replenishment is
becoming the latest battlefield for the industry as it seeks to protect
the interests of the aftermarket. Nubeprint’s President Antonio
Sanchez explores this issue, focusing particularly on the unclaimed
territory of replenishment for the SOHO market, and how local dealers
could take advantage.
The printing industry is quickly
contracting. Not because customers
print less (which seems to be true,
though the reduction rate is very
small), but because sales became
prisoners of service contracts such as
Cost Per Page or Automatic Supplies
Replenishment. Indeed, according to
IDC, free float sales to large companies
are as little as 5 percent of total.
For medium size companies, the
opportunity for transactional sales has
diminished very quickly and is
calculated to be 18 percent according to
the same source. This means that the
dealers who did not implement MPS
service contracts a few years ago, have
mostly lost their chances to sell to any
medium to large company.
The situation is very different in small
customers, including professionals,
home office and even domestic. Indeed,
they remain the only market niche for
small or local dealers. This market is
unexplored to MPS contracts of any
kind, where 96 percent of companies
with less than 10 employees have no
contract. The reason is technological:
The technology used to monitor printer
fleets is useless when talking about 1 to
5 printer contract. Those who are
familiar with MPS know that the cost of
setting up a data collector in the
customer, and keeping it up and
running, finds a positive ROI only when
the number of printers is high enough.
Smallest customers also face
difficulties finding the cartridge their
printer needs. Too often they have to
visit multiple stores and wait for days to
Antonio Sanchez
get it. Complying with environmental
regulations such as disposing of the
empty cartridge is not easy for
them. Regarding this, the European
Commission estimates that of a total
yearly sale of 505 million cartridges,
only 20 percent are collected at endof-life.
Despite the technological barrier to
deploying contracts with the small
customers, giants such as Amazon and
HP have their eye on this market
segment. The opportunity is so big that
they invest millions of dollars in
technology to reach these customers
and secure their consumptions. This
means that the only market niche
where local dealers still remain is
already contracting dramatically. Do
the local dealers have any chance
yet? The answer is yes. But let’s
first understand how their giant
competitors are “taking their cheese” or
stealing their customers.
Strategy of the printer
manufacturers is to get control of
the smaller customer’s
consumption.
The manufacturers of printers and
copiers have the privilege to decide
what goes in their printers. Years ago,
they started to embed software(Data
Collection Agent or DCA) in the printer
to collect the data they need for
monitoring and shipping their toner
automatically to the customer. While
this was limited to the biggest copiers,
more recently we see it in the smallest
devices. The only requirement is that
the printer has access to the internet,
meaning it is network connected.
This is not a problem anymore: All
printers sold for the last two years are
network connected, either via WiFi or
using a cord.
Programmes such as HP InstantInk
make it extremely easy for the endcustomer
to activate the service, by
activating the embedded DCA. The
action is performed during the normal
installation of the printer. Other
manufacturers, such as Canon and
Brother, follow the steps of the industry
leader, and have recently launched
their own programme.
What all these programmes have in
common is that the delivery of supplies
is controlled by the manufacturer.
The distribution channel is not needed.
As a result, little by little we will see
the manufacturer conquering the
distribution of cartridges direct to the
smallest end-customers.
Will manufacturers be successful in
getting the business of small endcustomers?
There is no doubt about it.
So the question would rather be ‘Why?’
Small customers have always valued
the proximity of their suppliers, and noone
is closer to a customer than the
dealer or the store. But unfortunately,
the local dealer has not been able to
solve the most important problem for
the user of the printer: Keeping the
printer up and running with enough
toner or ink. The reasons are two: First
is that the dealer acts reactively to a call
from the customer. He does not know
when the customer will have a need
because he is not monitoring. Second,
which is a consequence of the previous
one, is that it is very unlikely that the
dealer will have that cartridge reference
on stock to deliver immediately. There
are tens of thousands of cartridge
references, and each printer model uses
its own.
22 THE RECYCLER • ISSUE 314 • JANUARY 2019

FEATURE
But the manufacturer who is
monitoring the printer at the
customers, has easily solved these two
problems and, as a consequence,
provides the service to auto-replenish
the cartridges. When the customer buys
this printer, he is indeed acquiring the
printer free of any maintenance.
This approach has a weakness: The
manufacturer can only monitor those
printers that have their own DCA
embedded, and only theirs. But 86
percent of customers with more than
one printer have printers from more
than one manufacturer. This obliges the
customer to sign multiple autoreplenishment
service agreements, one
for each printer and each vendor, which
is in fact an big obstacle.
In summary: The manufacturers’
strategy is to use their technology,
embedded in their printer, to identify
when a user will need toner, and to ship
the cartridge under an autoreplenishment
contract.
How web stores are fishing the
orders of printer cartridges.
The strategy of giant webstore
Amazon differs from the manufacturers
and is based on its
unquestionable strength: Its logistics
and its multi-brand capacity (Amazon
has the largest catalog of SKUs ever).
Amazon has also put an eye on the
small company segment. It wants to
reach the degree of loyalty it already
has from consumers by attending the
cartridge needs for all printer models.
Unlike the manufacturers, Amazon
does not have access to the printer
directly. Indeed, if he wishes he would
have the same difficulties than any
other dealer: Installing a DCA in a PC
of a small organisation is a pain and
very inefficient. Instead, Amazon has
found a way to “semi-automate” the
replenishment of cartridges: The Dash.
This looks like a remote controller with
a single button. When the customer
needs to order something, he presses
the button of the corresponding Dash.
Even though the customer must still
identify when he needs a cartridge,
placing the order is as simple as
pressing a button. The confidence of
the customers in Amazon’s capacity to
deliver quicker than anybody else
makes the rest. The Amazon Dash
makes it extremely easy to order a
cartridge, no matter how old the
printer is or who the manufacturer is.
The weakness of this solution is that
Amazon depends on the user to trigger
THE RECYCLER • ISSUE 314 • JANUARY 2019
the delivery. The user must physically
initiate the ordering process. This
weakness is indeed an opportunity for
the dealer and he must take advantage
very quickly. Amazon is one of the
largest investors in technology, and they
will close that door as soon as the
technology lets them.
The opportunity for dealers.
The situation of the dealer is therefore
not easy. The progress in technology
has removed the geographical barriers,
and makes the dealer now compete with
giant players. The dealer competes with
the manufacturers that not only control
the price of the cartridges, but also,
control the usage patterns, meaning
they monitor the printers. In addition,
the dealer competes with extremely
efficient delivery organisations that,
thanks to their volumes, can work with
tight margins.
But both the manufacturers’ and the
Amazon auto-replenishment models
have weaknesses which a dealer can bypass,
as long as he invests in technology
and implements it.
Currently the manufacturers can
only do cartridge auto-replenishment
with a very limited number of their
printers. Only the newer models let
them do so. On the other hand, Amazon
can supply cartridges for all kinds of
printer models, but they cannot
monitor the printers, so they must
remain reactive to the “finger” of the
customer placing the order.
On the opposite side we have most
dealers that are multi-brand. They work
with multiple suppliers from where they
can order all existing SKUs. So what the
dealer is missing in order to have a
better sales proposition than Amazon
and the manufacturers is the ability to
monitor the printers of their smallest
customers.
There is technology to monitor the
printers of smallest customers
(including domestic) that requires no
installation or maintenance effort. An
app called Nubeprint is downloaded and
installed by the customer in his own
smartphone. It automatically discovers
the printers and connects with the
Dealer’s Dashboard, from where the
dealer gets the alerts of supplies and
more. No need to install a DCA in the
customer. The solution gives the
customer visibility over the actual
performance of the cartridges they use,
and incentives a true environmental
approach to reduce waste.
The solution is so disruptive that
some industry leaders are building
a whole universe of services around
it. This is the case with Turbon, whose
programme, named Cart-E, helps
their dealers expand into autoreplenishment
and other value
added services. Other companies of
all sizes are working counter-clock
in implementing this new technology
to enrich their existing value
proposition. This is the race to control
the sales of supplies to companies
with less than 10 employees, which
global volume in terms of cartridges is
huge. This disruptive technology has
removed the last barrier that was
protecting the transactional sale of
printer supplies.
R
*Nubeprint, Amazon, Turbon, Cart-E,
Print360, HP, IDC are trademarks
property of their respective owners
23

EXHIBITOR PROFILES
YOUR GUIDE TO HALL 5.1
THE HOME OF REMANEXPO
This year’s Paperworld trade show, featuring the Remanexpo product group, takes place between the 26th and 29th
of January. With hundreds of exhibitors and thousands of visitors expected, the show is an unparalleled chance to do
business, make connections, and discuss the future of the industry.
`
A&G Corporation, Ltd.
Booth C20 – www.agopc.cn
A&G Co. (Hong Kong) Ltd. was founded
in 2005, and has long-standing
experience, and extensive research and development history, in
China; Guangzhou A&G Photoelectric Technology Co., Ltd. was
founded in 2011, and has comprehensive know-how in the field of
photoconductor technology for OPC drums.
Guangzhou A&G Photoelectric Technology Co., Ltd has a
20,000 square metres production facility, and a total of 8 fully
automated OPC drum production lines, 5 of which for printer OPC
drum, and 3 for copier OPC drum. The production facility has an
annual production capacity of 48 million units. In addition, we
have our own in-house state-of-the-art manufacturing capability in
high precision special aluminium extrusion, processing, and
production of high purity/quality OPC drums. We also mould
Amoli Enterprises Ltd
our own OPC drum gear as part of
our one-step service solution to our
global customers.
In order to further increase A&G’s leading position in the
OPC drum market, we decided to step up our investment
in the field of photoconductor technology. In 2015, we
were able to arrange with German company Hologic Hitec-
Imaging GmbH for the transfer of photoconductor technology
know-how for OPC drums. Today, we are proud to be the
leading developer and manufacturer of special A&Gformulated
photoconductor drums, for high-output production
printing machines and large-format printers.
You are welcome to visit us at Hall 5.1, Booth C34!
Booth C91 – www.amoli.com
Amoli Enterprises Limited is one of Asia’s
leading manufacturers and independent distributors for IT and
Office Automation products. Our mission is to provide our
customers with products and solutions that offer “True Value for
Money” and position ourselves to be the Vendor of Choice to our
Customers.
Our global network of offices in 7 countries, over 1,200
employees, and warehouses in several strategic locations
worldwide enables us in effectively servicing our customers. Our
logistics network ensures the right mix of products is available at
our warehouses, and also provides customers with cost-effective
logistic solutions.
Amoli Enterprises Ltd. distributes a wide array of awardwinning
IT products such as printers, notebooks and desktops,
servers and options, and visual display products of leading
brands. Some of the brands that we are associated with include
HP, Canon, Dell, Toshiba, Samsung, Panasonic, and Konica
Minolta, amongst others.
We also specialise in a range of OEM/ODM services and
other comprehensive product solutions. Our manufacturing
facilities are located in Mainland China and Taiwan, where we
produce excellent quality digital lifestyle products such as
tablets, smartphones, Bluetooth speakers and headsets, ower
packs, UPS Systems, etc. All our
production facilities meet with international quality standards and
are certified with ISO, and our products meet with requirements
such as CE, TCO, and UL, amongst others.
With a group turnover of $350 million, our resellers and
distributors, spread in 65 countries across various continents,
stand testimony to our success. Our international presence and
experience spanning over 3 decades make us an ideal business
partner for customers across the globe.
The benefit that our partners achieve in associating with us:
• Quality products at competitive pricing helping in improving
profitability.
• On-time delivery of goods and efficient logistics ensuring quick
turnaround to market reducing storage costs.
• Knowledge of regulatory and compliance requirements in
various countries, ensuring proper documentation and secure
passage of goods.
We are keen to work with reliable partners like you to reap longterm
mutual benefits.
Talk to us to find out more about being part of this winning
team, or contact us at sales@amoli.com.
24 THE RECYCLER • ISSUE 314 • JANUARY 2019

2019
EXHIBITOR PROFILES
AOS Bulgaria Ltd.
Booth B34 - www.aos.bg
AOS Bulgaria Ltd. is a company trading with
original, compatible and remanufactured supplies for printers and
copiers. Our company is offering supplies of every brand on the
market, and our mission is to offer our clients the opportunity to
earn without any investment. We are giving our clients the option
to manufacture their own brand. Our company is offering
personalisation and styling based on our
customers’ specific needs.
AOS Bulgaria’s goal is to provide our customers with the best
quality of products, packaging and service by meeting the
customer’s needs more effectively and efficiently, making
interactions faster and easier.
Apex Microelectronics
Booth C48 – www.apexmic.com
Apex Microelectronics is the largest
manufacturer and provider of printer
cartridge chips, and chip resetting solutions,
in the aftermarket. As a leading global
supplier of printer cartridge chip solutions, the Apex team is
always on the look-out for new and exciting innovations that will
help us better serve our customers.
Over the years, Apex has provided hundreds of global first-tomarket
products, and the number is continually growing. As the
acknowledged leader in chip technology, Apex pioneered
System-on-Chip technology for the imaging aftermarket, allowing
for faster processing, more cost-effective production, and no
external components on the chip. In chip resetting, Apex has a
patented and unique solution that covers the industry’s largest
range of major OEM chips, and its own new replacement chips.
Apex’s latest generation chip resetter, the Unismart 3, is fully
updated by employing a 5-inch capacitive touchscreen and
embedding the customised Android system, which makes for an
easier operation compared with the former ones. It is able to reset
over 4,000 models, which effectively
reduces waste of single-use chips
and encourages people to choose
environmentally-friendly cartridges.
IP safety is a huge concern in this industry, and Apex is deeply
committed to providing safe solutions. Apex provides customised
patent designs that avoid infringement, and is the proud holder of
more than 400 worldwide patents. Apex understands the huge
investments made in research, development, and technology by
the OEMs and fully respects the OEMs’ intellectual property.
Apex Microelectronics is committed to bringing the industry the
highest level of product performance and will never stop
researching and innovating to provide the most comprehensive
and safe chip solutions to the cartridge remanufacturing
community.
Customers wishing to contact Apex Microelectronics are asked
to contact their sales representative. For further information, call
+86 (0)756 333 3768 or email info@apexmic.com.
Aster
Booth C40 – www.goaster.com
As the European branch of Aster Graphics
Company Limited, the leading toner
cartridge manufacturer, Aster Technology
Holland B.V. is one of the largest distributors
of imaging supplies in the European region. Located in Venlo, the
Netherlands, with its quality products, large stock and fast
delivery, Aster Technology Holland B.V. is your ideal and reliable
local supplier of high quality toner cartridge products.
At Aster, quality always comes first. We only offer premium
quality cartridges designed to meet or exceed OEM printing
performance. Our state-of-the-art factory is STMC, CE, ISO 9001
and ISO 14001 certified.
Aster Holland, as Aster’s distribution hub in Europe, owns a
6000-square metre warehouse that keeps a stock of over 500,000
toner cartridges, covering 700 different models from today’s main
printer brands. Meanwhile, Aster has set up local logistic centres
and sales offices in the UK, Germany and Italy. Aster UK’s 1000-
square metre warehouse keeps an inventory of 50,000 toner
cartridges, and Aster Italy keeps a regular stock of 30,000 toner
cartridges. Thanks to our large stock and local network of
distribution warehouses, most of the orders received before
12:00 pm can be shipped on the same day and delivered next
day to Germany, Benelux, the UK and Italy, and in 2-4 days to
other EU countries.
We always provide our customers with exceptional real-time
customer service. Personalised marketing cooperation and
packaging are also available upon request.
We expect your inquiries and we are sure you will find yourself
more competitive when you start getting support from us.
THE RECYCLER • ISSUE 314 • JANUARY 2019
25

EXHIBITOR PROFILES 2019
Biuromax Sp. z.o.o.
Booth C42 – www.biuromax.com.pl
Biuromax is a Polish company, which
supplies original and alternative
consumables for copiers, printers and multifunctional devices,
as well as components for remanufactured laser and ink
cartridges.
At the 2018 show, Biuromax intends to exhibit some new
products in the range of components for remanufacture,
including new HP monochrome toner specially designed for HP
CF237 (M608). The company states that “the toner ID and fusing
properties are just perfect.” Biuromax will also introduce visitors
to its colour toner for multiple HP devices, compatible with the
HP M252/M254/M452/M180/M553.
In addition, new drums, toner chips, end caps and fixing kits
for laser colour HP and monochrome M402 (M426), as well as
Sharp MX60, are now also available.
We have expanded our range of Ricoh’s drum unit parts; we
already offer all parts to complete rebuild. In the copier field, we
will introduce drums and toners for use in Bizhub TN323.
Commenting on attending the event, Biuromax said: “The
show saves time and costs as it is covering business trips that
you would otherwise have to arrange
separately, whereas at the show you can
meet your customers and suppliers within 4 days at the same
place. We always focus on personal meetings. That is why our
team of Export and Product Managers are there to have an
opportunity to meet customers and suppliers face to face.
Moreover, you can get inspired when listening to people from
different regions but also you can verify which direction the
competition is heading. We listen to our vendors and try to give
them an idea of our vision of doing business - therefore, taking
part in exhibition has a lot of value. We can hear what’s new in
terms of products and market trends.”
Exhibiting at booth C42, Biuromax said that it invests in a “big
and comfortable” stand, not a two-storey stand any longer.
Additionally, “with the Polish snacks and beverages we would
like to guarantee our visitors a pleasant atmosphere.” Anyone
interested in making an appointment with Biuromax’s
purchasing staff can email import@biuromax.com.pl, or if you
would like to find out more about the company and its products,
email export@biuromax.com.pl.
CET Group Co., Ltd.
Booth B81 – www.cetgroupco.com
CET Group Co., Ltd. (hereinafter to be
referred as CET or CET Group) is a
diversified enterprise which was registered
in Beijing, China in 1996 with the name “China Eternal Copiers
Technology Co., Ltd”. In 2016, increasing registered capital by 20
million RMB, CET Group changed into group management
through restructure and became CET Group Co., Ltd.
For 20 years, CET has continually persisted in the
development and manufacture of CET’s own brand universal
spare parts and consumables, and is now the leader of the
compatible consumable industry. CET products include fusers,
drum units, toner, upper and lower fuser rollers, cleaning blades
and other accessories, with over 7,000 types in all.
Since 2003, CET has successfully opened five domestic
branch offices in Beijing, Shanghai, Guangzhou, Xi’an and
Chengdu. Meanwhile, CET products have covered over 85
percent of the Chinese market. In addition, the first overseas
CET Group Branch was founded in 2006 and up to now, there
are overseas branches in the USA, Singapore, Russia, Spain,
Brazil, Dubai and Japan, and sales outlets in nearly 20
countries.
In 2018, CET Imaging Technology Co., Ltd., the new CET
technology centre, was completed and grandly opened on
October the 16th. The new facility is located
in Cao Feidian, Tangshan City, Hebei
Province, and covers an area of 980,000-
plus square feet. It adopts the world’s leading inventory system
and advanced automatic production lines to further improve
production capacity and product quality, and provide more
reliable and high-quality products and services to customers
around the world.
In addition to the establishment of a new R&D and testing
centre, CET has also expanded the production area, so that
capacity is now 1.3 times that of the previous facility. The new
warehouses cover an area of more than 86,160 square feet
and use the WMS intelligent warehouse and picking system
that will greatly improve shipping efficiency. In the next 10
years, with the establishment of advanced information
systems, industrial automation and the state-of-the-art new
technology centre, CET will have the ability to do business in
diverse industries
With a new start, CET Group will continue to insist on the
development strategy of “continual improvement, constant
innovation.” Taking market demand as the core and product
innovation as the guidance, CET will continue challenging new
technologies and developing the best compatible products for
Creative Imaging Technologies
Booth C68 – www.citbv.com
Creative Imaging Technologies BV (CiT) is a
Dutch-based technology-driven solutions provider
of parts, solutions, technical know-how, R&D,
and exclusive products, with a strong focus on
bringing chip technology for clients active in
re-use or remanufacturing of laser printer and
copier consumables.
Operating from a modern and sustainable facility,
the CiT business team is a strong, well-trained,
multilingual, customer-focused team who have been
supporting their customers across the EMEA region
since 2005.
If you want to discover profitable niche products and R&D
driven solutions, come and talk to one of our team.
26 THE RECYCLER • ISSUE 314 • JANUARY 2019

2019
EXHIBITOR PROFILES
Cross Imaging Supplies GmbH
Booth C51 – www.cross-imaging.com
Being in business for more than 10 years,
Cross Imaging Supplies specialises in
premium compatible toner in cartridges and
in bulk for copiers/MFPs and laser printers,
to distributors in Europe, the Middle-East, Africa, and the CIS
states, becoming one of the leading European suppliers in that
field. Since the beginning we have partnered very closely with
one of the leading Japanese manufacturers, for whom we are
acting as their partner for marketing, and for shipping their
premium compatible toner to a wide network of professional
national distributors and large recyclers. Patent-free compatible
waste toner containers and chips are complementary products to
support our distributors. Our warehouses in Rotterdam, the
Netherlands, and Singen, Germany, allow fast delivery, and by
drop-shipping directly from the production sites in Japan, USA,
and China, the total product cost can be further reduced.
We are looking forward to the Paperworld show in Frankfurt
where we will meet again with our distributors, share the latest
information and find new distributors in markets where we are
not, or not sufficiently, represented yet. On our booth, we will
showcase some of the latest premium
compatible toner, such as toner for use in
Canon’s iR-C7055 (C-EXV31) and iR-
C3320 (C-EXV49), Konica Minolta’s
Bizhub C3350 (TPN-48), Kyocera Mita’s M6030cdn (TK-5140)
and P6035cdn (TK-5150), Ricoh’s MP-2554SP, MP-C2003,
C2503 and MP-C4503, as well as various new bulk toner for use
in major OEM brands.
Together with our manufacturing partner we closely follow the
OEMs, and are committed to continuously releasing, and
providing our customers with, new competitively-priced premium
compatible toner of very high and stable quality; toner that
respects the intellectual property rights of the respective OEMs,
and allows our customers to improve their competitiveness and
profit without compromising on image-quality or performance of
the toner. All our premium compatible toners are available as
finished products and in bulk. For further information about us
please visit our website, www.cross-imaging.com. We are looking
forward to meeting you soon at our booth C51 in Hall 5.1 at
Paperworld in Frankfurt.
Data Direct Ltd.
Booth D50 – www.data-direct.co.uk
Data Direct is the UK’s largest dealer-only
distributor of OEM and remanufactured
toners and parts for the copier/print industry. Now entering our
27th year of business and turning over some £25 million in
2017, we operate from a purpose-built warehouse in
Finchampstead, England, where the company was founded by
our Managing Director Patrick Winterbotham in 1992.
We have achieved this leading position by understanding the
network and delivering world class solutions for today’s
challenging business environment. We continue to build on the
acceptance by the dealer community of our industry-leading
programmes, including PIXPAX, PIPS, RECYCLE and the DD
App, designed to reduce the cost of servicing copier/print fleets
whilst minimising duplication, increasing productivity, and, very
importantly, reducing working capital.
We work with over 600 dealers in the
UK, and many throughout Europe and
beyond. Because we have no other sales operation we
will never be competing against our customers, and they
can have full confidence when sharing sensitive
information with us.
Our people are our greatest strength; with over 200
years of combined experience in service, support, and
distribution of our products, their level of knowledge and
expertise of the industry is unrivalled in supporting our
customers.
We look forward to seeing old friends and meeting new ones.
Come and see us in Hall 5.1 at Stand D50, have a coffee and
share a story at Paperworld this year.
THE RECYCLER • ISSUE 314 • JANUARY 2019
27

EXHIBITOR PROFILES 2019
Dongguan LinkWin Electronics Co. Ltd.
Founded in 2010, Dongguan LinkWin Electronics Co.,
Ltd. has been dedicated to the researching and
manufacturing of printer and copier chips.
We have our own engineers team and chip technology, which
assures an innovative design, strict quality control system, and
efficient working service.
LinkWin sales team has served more than 9,000 customers
Booth B40 – www.link-ego.com
from all over the world. All of the chips
are 100 percent tested before shipment.
Choose us, and you will obtain qualified and guaranteed
products at a very reasonable price, as we are the factory, we
are the source.
LinkWin will continue to stand here as an reliable supplier to
provide the best print experience to all of our customers!
E-Print
At E-Print, we comprise a team of passionate and
committed core members, and focus on our offer of
remanufactured mid- to high-volume niche printer and copier
toner and drum units for the imaging supplies industry.
We have a well experienced and innovative R&D and QC
team, with full sets of printers and copiers in full gear to develop
high-quality finished products and to provide marketability,
Booth D10 – www.eprinttec.com
reliability and affordability for the after-market segment,
for OKI, Samsung, Ricoh, Xerox and Lexmark.
Backed up by a good procurement team for imported premium
raw materials and empties, we assure our customer with
Continuous Products Innovation Development, High Product
Quality and Value, Full Customer Satisfaction Guarantee and
After Sales Support.
Eco Service Sp. z.o.o.
Eco Service is one of the largest empty
cartridge brokers in the world. It achieves its
greatest sales successes in the European,
Asian and American markets and handles
on average 450,000 empty cartridges every month. Eco Service
is part of Black Point Group, a leading remanufacturer in
Eastern Europe.
Eco Service China is the Asian branch of the global empty
cartridge broker Eco Service. It was opened in Hong Kong in June
2010. The company is receiving shipments on an ongoing basis,
Booth D69 – www.ecos.com.pl
and the target stock is to reach 100,000
units. The launch of Eco Service China is
another step on Eco Service’s path to
strengthening the company’s position in the
global aftermarket.
TBG is an empty cartridge broker, in operation since 1993. Its
activities are concentrated on collaboration with firms in Western
Europe. Staff employed at the enterprise are salespeople
specialising in the circulation of empty cartridges, as well as fluent
users of German and English.
Ecoservice di Santarelli Paolo
Ecoservice is an Italian leader in the
production of printer toner and ink
cartridges. Totally independent from other printer manufacturers
active on the market, the company has specialised in the refilling
and remanufacturing of toner empties since its foundation in 1996.
We commit to providing a valid alternative to the OEM
cartridges, ensuring high performances and quality whilst at the
same time limiting the environmental impact and saving money.
The investment in research and innovation; the reliance on
premium quality raw materials; and the high qualitative standards
of our production processes – all in compliance with the European
environmental standards - was what made Ecoservice able
to carve out a relevant niche in the printer cartridges market.
What we offer
Ecoservice does not only offer an extended catalogue of more
than 6,000 consumables, but also tailored products based on its
customers’ needs.
Green product line
For those who are looking for a reliable product at a competitive
price, with a high environmental awareness, Ecoservice proposes
its own product line of remanufactured standard consumables,
branded “Green”. The original empties and cartridge components
are, whenever possible, recovered to limit the environmental
impact of the whole manufacturing process.
Booth C41 – www.es-ecoservice.it
Ecopremium product line
Ecoservice has developed a toner line of
high quality, named “Ecopremium”, suitable in both quality and
performance for those who want to offer an alternative product to
the OEM. The toner is completely refurbished, always using
original virgin empties, renewing the internal components and
choosing the best raw materials.
Compatible selection as a distributor
For those who are looking for a product with a competitive price,
Ecoservice offers its experience and the possibility to test the
“compatible” consumable using one of the available printers, or
the ones of selected partners. This enables Ecoservice to offer the
best price for the compatibles, in terms of quality and price.
Brands availability
The product catalogue of Ecoservice covers a wide range of
products of the main brands: Brother, Canon, Dell, Epson, Fujitsu,
Genicom, HP, IBM, Infotec, Kyocera, Lanier, Lexmark, Minolta,
Nashuatec, Nec, Oki, Olivetti, Panasonic, Philips, Ricoh, Sagem,
Samsung, Sharp, TexasInst., Toshiba, Utax, and Xerox.
Certifications
Ecoservice has obtained several company and environmental
certifications (ISO 9001:2015; ISO 14001:2015) in addition to
numerous product certifications, such as the Nordic Swan Ecolabel,
on more than 500 models of the Ecopremium product line.
28 THE RECYCLER • ISSUE 314 • JANUARY 2019

EXHIBITOR PROFILES 2019
Effective Consumable Solutions
Booth C66 - www.ecs-uk-ltd.co.uk
Effective Consumable Solutions is the
preferred provider for distributors,
remanufacturers and office equipment
suppliers throughout the world. Operating two dedicated ISO
9001 manufacturing plants, ECS is one of only a few remaining
toner-remanufacturing companies in the UK, and is dedicated to
remanufacturing only the highest quality OEM alternative toners
and parts. Through its Tinto branch, ECS is also wholesale
suppliers of components, including toner, drums, cartridges,
developer & chips to remanufacturers throughout the world. As a
fully independent company ECS procures only the finest
components from the leading manufacturers in the world;
producing a vast, high quality, product range with leading edge
development.
As a leading competitor in their field, ECS has developed and
implemented some of the highest quality control measures and
latest technical screening procedures to ensure components not
only meet the industry’s technical specifications, but also,
externally verified benchmark data. ECS is able to reliably
analyse products using the most up to date test indicators and
machine environment settings. Never compromising on the
quality of products, the ECS technical
team guarantees 100% quality and longterm
reliability as a result of extensive,
ongoing testing of all reprographic supplies.
Prior to release all products and parts pass through quality
control and are approved by our Technical Director; complying
with mandatory environmental legislation (REACH, COSHH and
RoHS). We ensure all materials and chemical substances are not
detrimental to the environment and are supported by Material
Safety Data Sheets (MSDS).
This attention to precision quality manufacturing is what allows
ECS to develop its own range of leading edge OEM alternative
products that match the OEM counterpart in copy quality, page
yield and product reliability.
The ECS range of remanufactured copier and laser toner
cartridges include all major manufacturers: Ricoh, Kyocera,
Konica Minolta, Canon, Sharp, Utax, Samsung, Brother, HP,
Olivetti, Toshiba and OKI.
For more information or to register for our online portal please
visit www.ecs-uk-ltd.co.uk
ETIRA
ETIRA is the European Toner and Inkjet
Remanufacturers’ Association, and represents the
interests of remanufacturers and related serviceproviders
across the EU. Created in 2003, it is a nonprofit
organisation in accordance with Belgian law.
ETIRA’s statutory seat is Brussels with a Secretary
General’s office in Breda, The Netherlands.
ETIRA is the recognised industry body for all topics affecting
this industry, and provides many services to its members and the
industry at large: We work on topics like quality and
standardisation, provide legal and regulatory advice, public
relations, member contact platforms, and more.
ETIRA also effectively manages a Code of Conduct for its
Members. They can use the ETIRA logo, the ticked-R collective
mark, giving them a competitive advantage in the industry. ETIRA
Booth D62 – www.etira.org
has also produced a Guide to Clones in a
wide range of different languages; the
guide educates our customers on the risks
they run when buying non-OEM newbuilt
cartridges.
General Plastic Industrial Co., Ltd.
Booth C10 – www.cartridgeweb.com
General Plastic Industrial Co., Ltd., established in
1978 in a central part of Taiwan, has been
devoted to the imaging industry for 40 years.
GPI is the unique company specialising in the
design and manufacturing of copier laser cartridges, laser
printer cartridges and OPC drum gears in Taiwan.
Cartridge Web (CW) is a brand created by GPI, and is a
publicly traded company in Taiwan stock market.
Cartridge Web brand was created in early 2008 for the
aftermarket worldwide. Our plant is ISO9001 and ISO14001
certified, and we have 61 engineers in house, focussing on R&D
and quality control.
We devote ourselves to in-depth research in product function
engineering, patent avoidance, and quality control study before
we bring products into the market.
The missions of GPI are to offer the best
alternative products to the OEM supplies.
30 THE RECYCLER • ISSUE 314 • JANUARY 2019

EXHIBITOR PROFILES 2019
Gikar Industrial Co., Ltd.
Booth C27 - www.gikar.com.cn
“Quick response”, “fast delivery”, “excellent
service and quality” – these are our
business principles. Any products or
services must reach “premium” level before
switching to customers’ hands. Gikar is committed to supplying
the latest products and remanufactured colour toner and
remanufactured inkjet cartridges that match or surpass
customers’ expectations.
We led the market, for instance, to launch the HP CF217,
CF510 series, Kyocera TK6115, TK1200 series; as well as
remanufactured HP300/301/302//304/61/62/63/65 series. Every
time these models are sent to customers, they are always
beyond customers’ expectations. Nowadays, the new products
mean more opportunities. We take these as “Gikar’s speed”:
That’s one of the core advantages to our customers, so we may
have more cooperation with new customers.
In Gikar, our production team normally spend 10 working
days to finish an order. That’s much faster than many other
industrial colleagues. For some very popular models, we
keep plenty of semi-finished products, as it can help us ship
finished products
in 3 days, like
HP61/63/901 inkjet
cartridges. As well
as CF217, CF400,
CF530 series. We believe a fast delivery will enhance customers’
capacity of supply-chain-management and accelerate the flow
of capital. That’s an unseen profit.
We offer value added-services, and deal with any reasonable
requests from customers so they are satisfied. For some smallscale
customers, we can also design their private-label boxes
for them as support, and we try to understand every different
customer’s demand and then match it. No business is too small
to deal with Gikar; we provide some uncommon models, and we
help customers outsource some products which are difficult to
find or which we don’t manufacture.
Hubei Dinglong Co., Ltd. (HDL)
Booth C45 - www.dl-kg.com
Hubei Dinglong Co., Ltd. are pleased to be
exhibiting at Remanexpo@Paperworld
2019.
Hubei Dinglong Co., Ltd. was
established in 2000 and publicly listed on Shenzhen Exchange
in 2010. Today, HDL represents a group of 12 Companies, with
5 manufacturing and R&D sites across China. HDL generated
annual turnover of $250 million (2017) across all companies, with
more than 2,000 employees.
The core business is imaging industry products, toner
powder, carrier, CCA, pigments, chips, D-rollers and
remanufactured toner cartridges.
Annually, HDL produces and sells 2,500
tonnes of chemical colour toner powder
produced at the Wuhan, China facility.
HDL is the proud holders of 272
invention patents and 75 registered trademarks.
In recent years, significant investment has been made into
new emerging businesses outside of the imaging sector; these
include photoelectric display materials and IC Process
materials.
For further information on Hubei Dinglong Co., Ltd. please
contact Ian Copsey (ianc@dl-kg.com) or Rose Yu (yxd@dlkg.com),
or call +44 771 5352578.
Impro Group
Booth D98 – www.improgroup.com
Impro, for more than 20 years, has focused
on trading OEM printing supplies around
the world. We operate from 2 warehouses:
One in the USA and one in Belgium.
We want to buy your OEM copier, printer, and fax
consumables for distribution into Europe and North America.
Impro buys: Surplus, overstock, expired date codes,
damaged/missing packages and other discounted types of
product.
We sell your OEM supplies into distribution at reduced prices.
Hard to find, obsolete, and older products are our specialty.
Impro can help to improve your profitability by turning trapped
cash into working capital.
Toner, inkjets, print heads, developers, fusers, rollers, staples
and more for all major brands. Brands we deal with include:
Brother, Canon, Dell, HP, Konica Minolta, Kyocera Mita, Ricoh,
Xerox, and more.
• 20+ years of experience in the printing supplies market
• 150 employees in Belgium, India, Moldova,
Philippines, Switzerland and the USA
• “Zero Tolerance Policy” for counterfeit
merchandise
• No deal too big
• We buy for stock, we do not just “broker deals”
• We welcome working with brokers - your profit is protected
because we take a partnership philosophy for the long term
• Simply email your list of product inventory you want to sell or
buy
• Impro will promptly provide a written offer to buy or sell the
surplus supplies
• Shipping options available
• Select your payment method
For more information please don’t hesitate to visit our website:
www.improgroup.com or contact us at sales@improgroup.com
or buying@improgroup.com
32 THE RECYCLER • ISSUE 314 • JANUARY 2019

2019
EXHIBITOR PROFILES
Ink Monster
Booth A11 – www.inkmonster.co.kr
Ink Monster is located in South Korea and
Mexico. Our company consists of 300 staff
members who are printer experts and
provide excellent customer service. Our
businesses are printer rental, printers and printer consumables
wholesale. We have 30,000 printer rental accounts in Korea and
15,000 in Mexico; additionally we have our CISS, Ink and Chip
OEM Factories in Korea.
Printer rental business is unusual in many
countries but it has a great potential and
profitability. Through our network of dealers,
customers, trade partners, and OEM
factories in Korea, USA, Mexico, China, and Australia, we have
been making a remarkable progress throughout the printer rental
and aftermarket industry. We can provide the best offers and
solutions in the printing industry.
Integral GmbH
Booth B98 - www.integral-toner.de
Integral has been developing and manufacturing
toner since 1973. With over 40
years of manufacturing experience and
state-of-the-art production facilities, Integral is among today’s top
manufacturers of quality copier and printer toners for laser printer
cartridge remanufacturing.
Integral printer toners are available in cartridges as well as bulk.
Toners from Integral, known as “The Toner for Better Images”,
have a long history of reliability and quality. Integral is the partner
for professionals who require a quality toner manufacturing source
with sufficient capacity to meet their needs.
Quality without compromise, and full customer satisfaction, are
the essential factors of our mission. Integral makes sure that all
products launched to the market are at a
100 percent quality and performance level.
Extensive testing of products is carried out before their
release to the market. Comprehensive technical support is
given to the worldwide customer and distributor network
through the knowledge and competence of our research
centre.
Integral toners are fully compatible with the OEM product, as
well as with all equipment components. The page yield is high.
Integral toner fulfils the requirements of the EU chemical law
REACH, and is made from high level REACH-approved specialty
raw materials.
IPA PrintService – Tech Intertrading GmbH
Booth B89 – www.ipa-printservice.com
The Amstetten-based distributor, founded in
2014, offers around 1,500 products from the
OEMs. It is founded on the belief that
everything should be immediately available,
and its large range of products prevents
waiting times, delivery delays, or delivery problems of any kind.
The many different suppliers to the printing industry are struggling
with delivery times, too few empties, production overload, and much
more. IPA is confident it has found the solution, by filtering out the
strengths and weaknesses of most European manufacturers to unite
the best of the best in our assortment.
IPA offers remanufactured products for both laser and inkjet
printers, as well as copiers and large format printers; this range
includes ink cartridges, toner cartridges, drums, and ribbons. All
products are sourced from suppliers
across Europe, and then packed and
despatched from the distributor’s Austria
headquarters.
The company prides itself on being first in remanufactured
distribution: Each and every one of IPA’s products is available in the
quantities the customer needs it in. It delivers in neutral cardboard
as standard, but also offers a bespoke service whereby it produces
branded packaging for your company – whether it’s an SMB or a
larger enterprise.
IPA also offers the opportunity for small and medium trade
customers to build their own brand: The company stores the
compatibles, which the SMB customers order as and when needed,
and IPA then delivers to them, or to their clients directly.
THE RECYCLER • ISSUE 314 • JANUARY 2019
33

EXHIBITOR PROFILES 2019
I.R. Italiana Riprografia S.R.L
Booth A64 – www.itrip.it
IR Group is one of the European leaders in
the production and distribution of original,
compatible, and remanufactured
consumables for copiers, faxes and
printers. IR fills many toners for copy machines and
remanufactures laser cartridges in its plant near Reggio Emilia
(Italy).
IR’s products are very well known by the specialists in the
market for quality, variety, and competitive prices. In addition to
this, the company distributes original consumables for all major
brands, and also original and compatible
spare parts for copiers and MFPs.
Furthermore, IR offer a wide range of
printers, multifunction devices, fax
machines and calculators.
Moreover, the company also distributes a MPS (Managed Print
Services) management software and a wide range of stationery
items. Thanks to 40 years’ experience, the company can grant
the customers great knowledge of the products and a high level
of technical and commercial services.
Indian Toners and Developers (ITDL)
Booth A93 – www.indiantoners.com
Indian Toners and Developers Limited was
incorporated in 1990 as a Public Limited Company
with more than 18,000 shareholders. Indian Toners
formed a subsidiary by the name of ITDL Imagetec
Limited, which became operational at the beginning
of 2009. While the manufacturing plant of the parent
company is located in Rampur, UP, the manufacturing facility of its
subsidiary, ITDL Imagetec, is located at Sitarganj, Uttarakhand.
ITDL is India’s largest manufacturer and exporter of
compatible toners for use in laser printers, the new age digital
machines, multi-function printers, analogue copiers and wideformat
printers and copiers. Indian Toners also offers premium
quality chemical colour toners for use in laser printers and
copiers. ITDL was founded by Chairman and Managing Director
Sushil Jain, a technocrat with an innovative vision. Quality
consciousness, dedication to technological progress, and
determination for satisfaction of its customers, shareholders, and
employees underline the values set forth by its founder.
ITDL is a pioneer in this highly technical field, and has
established itself firmly as the largest toner manufacturer and
toner supplier in the domestic market, with the single largest
market share. ITDL has a widespread distribution network, with
around 70 distributors present in every nook and corner of the
country. ITDL caters to around 600 dealers, approximately 1,500
refillers and 44,000 jobbers present in all parts of the country.
The Head Office of ITDL is based in New Delhi, and the sales
team comprises of around 100 people stationed in various parts
of India, with the total workforce numbering over 400. The
company boasts two production facilities in India, along with six
production lines and an R&D pilot production line, with a total
production capacity of 3,600 metric tonnes a year. ITDL also has
a wholly-owned subsidiary in Florida, USA.
ITDL exports toners to more than 20
countries, and over the years has become
one of the leading toner manufacturers and
toner suppliers in South East Asia. The
Government of India has been awarding
ITDL for its “Excellence in Export
Performance” consecutively in the past several years. The
company also has sole distributors in UAE and Singapore and a
warehousing facility in Singapore as well, and exports have been
growing at a rate of 25 percent in the past five years.
Research and development has been the cornerstone of
ITDL’s success. Great emphasis is given to the experience and
expertise of all the dedicated professionals in every department,
in order to maintain our privileged standing with our valued
customers.
We are committed to the development of the latest toners, to
help our customers have the advantage in the market. In a
nutshell, ITDL researches, develops, formulates and
manufactures world-class toners for the analogue/digital
photocopiers, laser printers and multifunction reprographic
machines. It is a feather in our cap that the Government of India
recognises our state-of-the-art in-house R&D facility.
ITDL is an ISO 9001:2015 and 14001:2015 certified company,
providing consistently high-quality products and services that
meet expectations of our domestic and worldwide customers.
Strictly following ISO 9000 certified procedures, employing a
state-of-the-art highly-automated plant and machinery from
Germany and Switzerland, and using environmentally-friendly
raw materials sourced from advanced countries like Japan,
Germany, Korea and the USA, ITDL develops, manufactures and
markets newer products in terms of quality and performance.
Katun EDC B.V.
Booth A60 & B48 – www.katun.com
One of the world’s leading providers of
OEM-alternative imaging supplies and parts for copiers,
printers, multi-functional devices and other multi-function
imaging equipment.
Katun pioneered and legitimised the imaging supplies and
parts aftermarket starting in 1979, at a time when office
equipment dealers had little choice with regard to copier
supplies.
Our mission is to continue to be the world’s best and mosttrusted
OEM-alternative source for imaging
supplies, parts and value-added services.
Katun offers the programmes, products and solutions you
need to increase your profitability and meet tomorrow’s
challenges.
Serving 11,300 dealer and distributor customers in 123
countries from our headquarters in Minneapolis, Minnesota, and
locations around the world.
Swing by our booth or visit us at: www.katun.com
34 THE RECYCLER • ISSUE 314 • JANUARY 2019

Trade magazine for the toner and inkjet remanufacturing industry ~ making waste work
FRANKFURT SEMINARS
& FLOORPLAN
Stand
D54
All seminars will take place in the seminar
theatre located in the centre of the Hall 5.1
exhibition floor.
Alle Seminare finden im Seminar
Theater in der Mitte der Halle 5.1 statt.
Stand
D54
Day 1: Saturday 26 January
09:00 Show opens / öffnet
13:40 - 14:00 Welcome to the show
Speaker: David Connett, President, ETIRA
14:00 - 14:30 Inside Remanufacturing
Speaker: TBC
14:30 - 15:30 Getting Social
Speaker: Zoltan Matyas, Business Development
Manager, wta Carsten Weser GmbH
15:30 - 16:00 Beat the editor
Speaker: Owen Collins, The Recycler News Team
16:00 - 16:45 Desktop Market Research: Sharpening
your Search Skills
Moderator: Peter Mayhew, Director,
Lightwords Imaging
16:45 - 17:15 Today at the show
Speaker: TBC
18:00 Show closes / geschlossen
Day 2: Sunday 27 January
09:00 Show opens / öffnet
11:00 - 11:20 Welcome to the show
Speaker: Zoltan Matyas, Business Development
Manager, wta Carsten Weser GmbH
11:20 - 12:10 White toner printing: a business
opportunity or nice hobby for
creative people
Speaker: Thijs Tuinstra, CEO, CiT BV
12:10 - 13:00 Beyond MPS - The SOHO market
Speaker: Antonio Sanchez, CEO, Nubeprint S.L.
13:00 - 13:50 The Brussels Beat
Speaker: Vincent van Dijk, Secretary General, Etira
13:50 - 14:40 Toner technology is far from being dead
Speaker: Volker Kappius, COO, Delacamp AG
14:40 - 15:30 Prospering evolvement of inkjet
technology
Speaker: Hasan Bagli, Senior Account Manager
Inks, IIMAK
15:30 - 16:30 Reuse: the future
Speaker: David Connett, President, ETIRA
16:30 - 17:00 Today at the show
Speaker: TBC
17:00 - 17:30 Break while we set up for the ETIRA
reception and The Recycler Awards.
SAVE THE DATE
JUNE 2019
17.30 - Late The ETIRA Drinks Reception and
The Recycler Awards
The reception has been kindly sponsored by
Messe Frankfurt.
18:00 Show closes / geschlossen
THE RECYCLER • ISSUE 314 • JANUARY 2019
35

A99
D98
Hall 5.1 2019 floorplan
D96 D88 D84 D80
D70
D68
D62
D60
Recycler
Seminars
D54
D87
D91
D69
C98 C90 C80 C70 C68 C66 C60 C50
C86
C68A
STAIRS
D
C
B
A
B98
B99
C91
B89
C87 C85
B86
B83
A88
C81
B81
A80
C73
B71
A70
B70
A97 A95 A93 A91 A89 A83 A81 A65 A63 A61 RE
C69
A66
D
C
C57
B
A64
A
C55
B60
C61
A60
B50
D52
C51
B48
A50
STAIRS
EXHIBITOR LIST
Exhibitor Booth #
3T Supplies AG, Peach Division B99
A&G Corporation Limited C20
AIMO Graphics Company Limited C37
Alpha-Chem Europe GmbH A91
Altoinfor SA
C85
Amoli Enterprises Ltd
C91
Anycolor Computer Consumables A26
Co. Ltd
AOS Bulgariya OOD
B34
Apex Microelectronics Co., Ltd. C48
Argo Trading OU
D96
AXRO Bürokommunikation C70
Distribution Import Export GmbH
Beijing Xintron Office Equipment B81
Co., Ltd
Biuromax Sp. z o.o
C42
Chinamate Technology Co.,Ltd C01
Clover Germany GmbH
A66
Exhibitor Booth #
CM Technology GmbH
D87
Corte Technology Co.,Ltd C02
Creative Imaging Technologies BV C68
CROSS Imaging Supplies GmbH C51
Daisytek Computer LLC D07
DATA CARE LLC
A88
Data Direct (Thames Valley) Ltd. D50
DKS Sp. z o.o.
B86
Dongguan Jinchi Digital C04
Technology Co., Ltd
Dongguan LinkWin Electronics B40
Co., Ltd
Eco Service Sp.z.o.o
D69
ECOSERVICE di Santarelli Paolo C41
Effective Consumable Solutions C66
(UK) Ltd
ePARTS’ Electronic Parts SAS D91
ETIRA
D62
Exhibitor Booth # Exhibitor Booth #
Eve International (HK) Ltd B24
Everlight Europe B.V.
D42
Experts Computer LLC
C38
Foshan Hyson Office Equipment A07
Co Ltd
General Plastic Industrial Co., Ltd C10
Gradum International Limited A10
Guangzhou ZHONO Electronic
Technology Co. Ltd
B60
Hangzhou Chipjet Technology B44
Co., Ltd
Hangzhou New Huike Import D36
and Export Co., Ltd
Hill Sound Digital Products A95
Limited
Hubei Dinglong Co., Ltd C45
Huiatech Printing Technology A65
Co., Ltd
I.R. Italiana Riprografia S.R. L A64
Imcopex GmbH
A50
Impro Group Sàrl
D98
Indian Toners & Developers Ltd. A93
Integral GmbH
B98
IPA Printservice - Tech
B89
Intertrading GmbH
ITEM INTERNATIONAL Handel D52
GmbH
Jiangxi Kilider Technology Co., Ltd B21
Jiangxi Yibo E-tech Co., Ltd. C40
Jiaxing Asconn Print Technology D31
Katun EDC B.V.
A60 & B48
KMP AG
C81
Knb Lojistik Dis Tic. Ltd. Sti. D46
Matmond Sarl
C69
Microjet Technology Co., Ltd. A83
Mipo Group (Holding) Limited B29
Monster b Inc.
A11
Nanjing Oracle Digital
C21
Technology Co., Ltd
Ninestar Corporation
C60
Pavlin d.o.o., Ljubljana
A89
Pedro Schöller PRINTSERVICE C98
GmbH
Polytech & Net GmbH
D03
36 THE RECYCLER • ISSUE 314 • JANUARY 2019

FLOORPLAN
D50
STAIRS
D46
D42
D40
D36 D32 D28 D10 D08 D06 D04
D
D
D45
D37
C48 C42 C40 C36
C46
C38
D31
C30
D25 D21
C20
C10
D07
C04
D03
C02
C
C
C49
B46
C45
B44
B42
C41
B40 B34
C37
C31 C27 C21
B28 B24 B20
C11
C09
B10
C07
B04
C01
B
B
STAIRS
A44
B41
A42
B37 B35
A34
A32
A30
B29
A26
B21
A20
A10
B05
A04
A
A
STAURANT
A41 A37 A31 A25 A21 A11 A07 A03
STAIRS
Exhibitor Booth # Exhibitor Booth # Exhibitor Booth # Exhibitor Booth #
Procopier Consumable Company
Limited
Prolaser SAS
Prospect Image Products Limited
PRP Solutions GmbH
Puty Technology Co., Ltd.
Retech Technology International
Limited
SAS ARMOR SOC
Shanghai Baiyingmei Printer
Consumables Co., Ltd.
Shanghai Orink Co., Ltd.
Shanghai Sinocopy International
Co., Ltd
Shanghai Yesion Industrial
Co., Ltd
Shao & Partner
Shenzhen First Office
Technology Corp., Ltd.
SovaMax Trading GmbH
Speed Infotech (Beihai)
Company Ltd
C09
C57
C11
A99
A37
A61
C86
D40
A20
B04
A21
C55
B46
B83
A70
Static Control Components C50
(Europe) Ltd
Sunking Technology Inc. A81
Supplytek International LLC D70
Suzhou Goldengreen
A34
Technologies Ltd.
Team Hell & Schulte GmbH B50
& Co.KG
The Jolly Savage Limited D80
The Recycler
D60
TN Core Co.,Ltd
D28
Toei Technology Corporation (TTC) C87
Tomoegawa Europe B.V. D37
Tonermatik Büro Mak. Sarf Malz. D68
Top Color (Hong Kong) Image C49
Products Co., Ltd
Topjet Technology Co., Ltd. C36
TOPUS Sp. z.o.o. Sp.k
C73
Trade Copiers LTD
C61
Trendvision Technology (Zhuhai) A42
Co.,Ltd
Turbon Products GmbH
UAB Biurteksa
Uni-1 Technology Ltd.
UniNet Imaging Europe SL
Union Computer Supplies Ltd.
Union Technology International
(MCO) Co. Ltd
Uniplus Technology Corp.
Winterholt & Hering GmbH
wta Carsten Weser GmbH
Xiamen Glory Bright Star
Electronics Co.,Ltd
Zhongshan E-Print Electronic
Technology
Zhongshan Evergreen Tech Ltd.
Zhongshan Limei Office
Equipment Co., Ltd
Zhongshan Sanzang Electronic
Technology Co., Ltd.
Zhongshan Teamsung New
material Co., Ltd
B70
B28
A97
A32
A41
C80
D88
C90
A44
A63
D10
A03
C68A
A81
A31
Zhuhai Aicon Image Co., Ltd. C31
Zhuhai Aowei Electronics Co., Ltd. C07
Zhuhai Dior International A30
Trading Co., Ltd
Zhuhai Fast Image Products B41
Co., Ltd
Zhuhai Gikar Industrial Co.,Limited C27
Zhuhai Haiping Office Equipment B20
Co., Ltd.
Zhuhai Hotsun Electronic Co., Ltd B71
Zhuhai Kingtech Print Co., Ltd. B35
Zhuhai Megain Technology Co.,Ltd C30
Zhuhai Mito Color Imaging Co., Ltd B42
Zhuhai National Resources & A04
Jingjie Printing Technology
Co., Ltd.
Zhuhai Prime Color Image Co., Ltd A80
Zhuhai Warmth Electronic Co., Ltd C46
Zhuhai Weemay Print Imaging Ltd D21
Zhuhai ZhongKai Imaging B05
Products Ltd
Zixingshi Heshun Technology Prin B10
THE RECYCLER • ISSUE 314 • JANUARY 2019
37

FRANKFURT SEMINARS CONTINUED
Day 3: Monday 28 January
09:00 Show opens / öffnet
11:40 - 12:00 Welcome to the show
Speaker: Peter Mayhew, Director, Lightwords
12:00 - 13:30 Market trends - A specially extended
session
Speaker: Andrew Carroll, Associate Director for
Keypoint Intelligence – Infotrends
13:30 - 14:20 Trusting a Supplier – How Safe is Your
Supplier?
Speaker: Paul Needham, General Sales Manager,
Static Control Components (Europe) Ltd.
14:20 - 15:10 Squeezing resources
Speaker: Javier Martinez, Turbon Products GmbH
15:10 - 16:00 Apps and the MFP: Threat or
Opportunity?
Speaker: Peter Mayhew, Director, Lightwords
Imaging
Day 4: Tuesday 30 January
09:00 Show opens / öffnet
10:40 - 11:00 Welcome to the show
Speaker: To be confirmed
11:00 - 13:30 Personal Perspective
The Analysts add names
Speaker: Infotrends Andrew Carroll and Lightwords
Imagings Peter Mayhew
The Reseller
Speaker: To be confirmed
The Remanufacturer
Speaker: To be confirmed
Brexit
Speaker: To be confirmed
13:30 - 14:00 Show review and closing remarks
Speaker: Stefanie Unland, Editor & Publisher, The
Recycler
17:00 Show closes / geschlossen
16:00 - 16:45 Brand report
Speaker: TBC
16:45 - 17:15 Today at the show
Speaker: TBC
18:00 Show closes / geschlossen
SAVE THE DATE JUNE 2019
JOIN US AT THE
RECYCLER AWARDS 2019
• REMANUFACTURER OF THE YEAR
• MARKETING CAMPAIGN OF THE YEAR
• CUSTOMER SERVICE OF THE YEAR
• SUPPLIER OF THE YEAR
• RESELLER OF THE YEAR
• COLLECTOR OF THE YEAR
• RISING STAR OF THE YEAR
• INNOVATION OF THE YEAR
Join us at 5:30pm
at stand D54 on
Sunday 27 January
38 THE RECYCLER • ISSUE 314 • JANUARY 2019

EXHIBITOR PROFILES 2019
KMP
Booth C81 – www.kmp.com
KMP has been developing, manufacturing
and distributing high-quality, compatible
printer supplies for more than 30 years. As Europe’s largest family
business in our line we are among the market leaders. There are
three reasons why we have grown to our current position: Firstly, it
is the result of our unwavering quality strategy, secondly, we have
never lost sight of the needs of our customers, and only then, in
third place is price a consideration.
The company stands out in the market due to its exceptionally
high level of vertical manufacturing. By convergence of nearly all
development and production stages under one roof we achieve
production security and an increased independence from
suppliers. With subsidiaries all over Europe and a more than
competent sales team, we serve customers all around the world.
Inks and toners from KMP work perfectly in your printer, their
colours are at least as intense and glossy as inks and toners
from the original manufacturer, and come with an unbeatable
price advantage. In matters of quality and performance, we are
uncompromising. Whether relating to a recycled cartridge or a
clever innovation, the aim we have for our products does not
change: 100 percent compatibility and supreme quality tested to
international standards DIN 33870 and 33871.
We provide ink and toner engineered in Germany. The original
is our reference. This is why the individual colours for practically
every new inkjet cartridge type are developed afresh in our
German KMP laboratories. Strict quality standards apply when
we select raw materials.
Recycling is a central tenet of our
company philosophy. Toner modules are
very sturdy and lend themselves perfectly to this purpose. We
clean them, replace wearing parts with new good quality
components, and fil them with top quality toner - for results just
like the original.
Our requirements relating to the quality and availability of KMP
products are exceedingly stringent. We manufacture only in
Europe and our plant in the Czech Republic is equipped with
one of the most modern ink filling lines. This enables us to
respond to the market demands very rapidly.
Comparability with the original is particularly important to us.
Page yields for all standard colours (black, cyan, magenta and
yellow) are determined according to ISO/IEC 24711 and
19752/19798. Our products offer the same page yields as the
original, and in some cases even exceed them.
Our objective is that our customers should be able to decide
for KMP without concerns of any kind. If they have questions, we
will assist them in word and deed, and any complaints will be
handled as simply as possible. We offer the KMP guarantee of
quality for 36 months on our inkjet and toner product lines.
KMP users should benefit from favourable prices per printed
page, low processing costs and a positive environmental
balance. Our XXL toner cartridges print at least twice as many
pages as our standard cartridges. This saves printing costs and
conserves resources.
Lasertone Corporation /
Supplytek International
Booth D70 – www.supplytek.com
Lasertone / Supplytek are wholesale distributors offering a
complete lineup of OEM original supplies for copiers, faxes,
and printers. Founded in 1998, both companies have
shown steady sales growth rates which has enabled the
expansion of distribution channels worldwide. Both
companies are recognised distributors in the imaging
supplies market and serve both domestic and international
markets.
We offer brands including: Brother, Canon, Copystar Epson,
Dell, Gestetner, HP, Konica-Minolta, Kyocera-Mita, Lanier,
Lexmark, Oce, OKI, Panasonic, Ricoh, Riso, Samsung, Savin,
Sharp, Tektronix, Toshiba, and Xerox.
We offer competitive pricing, same day shipping, drop ship
programme, EDI order processing, and outstanding customer
service. For more information or inquiries, please contact us at
(800) 222-4911 or via email at sales@supplytek.com.
JOIN US AT THE
RECYCLER AWARDS 2019
• REMANUFACTURER OF THE YEAR
• MARKETING CAMPAIGN OF THE YEAR
• CUSTOMER SERVICE OF THE YEAR
• SUPPLIER OF THE YEAR
• RESELLER OF THE YEAR
• COLLECTOR OF THE YEAR
• RISING STAR OF THE YEAR
• INNOVATION OF THE YEAR
Join us at 5:30pm
at stand D54 on
Sunday 27 January
40 THE RECYCLER • ISSUE 314 • JANUARY 2019

2019
EXHIBITOR PROFILES
Mipo Group Ltd.
Booth B29 – www.mipo.com.cn
Mipo Science & Technology Co., Ltd. was
established in Guangzhou in 1999. MIPO
Brand is globally distributed and the
company is supported by a strong
operating team, including R&D, Manufacturing, Sales and After
Sales services for corporate printing solutions. The company’s
HQ is in Hong Kong, with a 100,000 sq. metre highly automated
and efficient production facility in Guangzhou. Our range of
products caters for the high-quality printing solution market, and
our product range covers laser printer/copier toner cartridges,
toner, inkjet printer cartridges and ink solution, perfectly
optimised for major printer brands, such as HP, Canon, Epson,
Samsung, Brother, Lexmark, Xerox, Ricoh, Konica Minolta,
Kyocera, and others.
Mipo’s range of printing solution products
uses the best-in-class manufacturing
technology, with a full set of automated
production lines, and selected high-quality
imported materials with strict quality control. Our range of
printing solution products meets international standard, but also
has both ISO 9001 and China Environmental certifications.
MIPO has for 18 years distributed in 160 countries globally,
providing our customers with high-clarity and high-quality
products. We go beyond just providing compatible printer
cartridges: We manufacture high-quality laser printer toner
cartridges, toner, inkjet printer cartridges and ink solutions that
enhance the high-clarity printing experience for our global
customers and consumers.
Mito Color Imaging Co., Ltd.
Booth B42 – www.mito.com.cn
Established in 2003, Mito
Color Imaging Co., Ltd.
is a high-tech enterprise
specialising in the manufacturing,
researching and
sales of laser toner cartridges.
Mito has dedicated itself to the
manufacturing of toner
cartridges over the last
15 years.
As a subsidiary company
of Hubei Dinglong Company
Limited, Mito became the
first Chinese public company
producing compatible laser
toner cartridges in the
printing consumable
industry. Mito became a significant part of Dinglong Group’s
integrated supply chain, and fully takes advantage of these
upstream resources.
Mito has more than 2,000 alternative models of laser toner
cartridges, drums and copier toner cartridges for the global
customers, which are compatible with various well-known OEM
printers. Mito’s commitment
to quality has been
recognised via industry
quality certifications,
including ISO:9001,
ISO:14001, QC080000,
STMC, DIN and CE.
Nowadays, Mito’s products
are popular in more than 120
countries and areas. Its
global offices ensure instant
responses to all the
customers, at all times.
There are nearly 100
professionals in its R&D
team. These professionals
are dedicated in pioneering
-remanufacturing techniques and IP solutions.
Mito will continue its effort in offering the customers the best
choices available with the best value. It will continue its
commitment in remanufacturing the best toner cartridges with
uniform quality and stable performance.
THE RECYCLER • ISSUE 314 • JANUARY 2019
41

EXHIBITOR PROFILES 2019
Ninestar Corporation
Booth C60 – www.ninestarimage.com, www.ggimage.com
Founded in 2000, Ninestar has been
focusing on the development,
manufacture, and sales of inkjet
cartridges, toner cartridges and ribbons
for more than seventeen years.
Headquartered in Zhuhai, Ninestar has
established branches, warehouses and
logistic platforms in Holland, the USA,
Italy, Malaysia, and Japan to offer a quick
local response. Quality products and services are distributed to
over 100 countries and reach over 200 million end users. In
2014, Ninestar publicly traded on the Shenzhen Stock
Exchange under stock code 002180. One year later, the
purchase of Static Control Components (SCC) gave Ninestar
access to SCC’s vast production centre as well as more assets
to expand its innovative R&D efforts. In 2016, the merger of
Lexmark International with Ninestar fundamentally changed
Ninestar’s place in the industry. Ninestar
has become the only compatible
consumable manufacturer with OEM
background in aftermarket. So far,
Ninestar holds a total of 3,650 patents
worldwide, far more than any other
company marketing third-party supplies.
G&G, a global brand of professional
printing solutions supported by Ninestar, has set the industry’s
gold standard in terms of performance. Today, Ninestar’s G&Gbranded
products are recognised around the world for their
superior performance and reliability.
Ninestar regards loyalty, perseverance, innovation and winwin
as the enterprise’s core values. Just as it has done since
2000, Ninestar will continue innovating to ensure its customers’
future success.
Print-Rite
Booth C80 - www.union-tec.com
Print-Rite is a pioneer in the aftermarket
consumables industry, with over 37 years
of manufacturing and selling experience.
Offering over 4,000 models for inkjet, laser
and ribbon printers and copiers, Print-Rite
has recently diversified further into new
product lines like 3D printers and filaments
in late 2014.
Print-Rite believes that 3D technology is an aid to realising
human potential, and that belief is
powered by a comprehensive product
range of 3D printers, filaments and
accessories for the 3D world. Print-Rite
also takes pride in the registration of over
2,800 patents worldwide, made possible
via substantial investment in R&D. For
more information, please visit www.union-tec.com – the Global
Master Distributor of Print-Rite Imaging Products.
PRP Solutions GmbH
PRP Solutions GmbH, holder of the
Pelikan license for print consumables, has
established itself as a key player
in the European market for compatible and
remanufactured consumables. Supported
by Print Rite, one of the biggest and most
respected names in the sector, PRP
Solutions GmbH is set to continue its growth in the market
by highlighting its principal brand - Pelikan - but also diversifying
its offering.
Our company offers businesses and private users highquality,
competitively-priced consumables for many inkjet and
laser printers. By investing heavily in research and development,
we ensure the development of a wide-range of products all with
complete respect for patents and intellectual property.
Our state-of-the-art manufacturing facilities guarantee quality
that is unrivalled in the sector and ensure our customers remain
loyal to one of the great names in printer consumables.
Our printer cartridges are researched, produced and tested
according to the highest standards in the industry. All products
are fully accredited in accordance with ISO 9001, ISO 14001,
ISO 19798, ISO 19752 and IECQ HSPM QC 080000 standards.
Our remanufactured inkjet and laser cartridges are produced
according to DIN 33870-1/33870-2/33871-1 and carry the
Nordic Swan certificate.
Booth A99 – www.prp-printing.com
Our certifications show that we are
committed to ensuring the sustainability of
the environment and users’ personal
health.
The PRP Solutions team consists of
dedicated professionals who care about
getting things done and the relationships
they build with our partners. We are continually improving our
products and services, seeking out partnerships and creating
new solutions that are smarter, safer, and offer you even greater
value for money.
Let’s talk together about your needs and projects during
Paperworld. You will find us in Hall 5.1, Stand A99.
42 THE RECYCLER • ISSUE 314 • JANUARY 2019

2019
EXHIBITOR PROFILES
SAS Armor Soc
Armor was founded in 1922 in France, and
is an international industrial group expert in
printing technologies and ink chemistry,
counting seven activities, including five new technologies: ARMOR
Industrial Coding & Printing; ARMOR Office Printing; ARMOR
Beautiful Light; ARMOR Films for Batteries; ARMOR Industrial Ink;
ARMOR 3D; and ARMOR Advanced Coating.
Independent from the printer manufacturers, Armor Office Printing
designs and produces print cartridges as alternatives to OEM
products. Our largest high-quality product range covers over 95
percent of printers on the European market. ARMOR has always
invested in R&D and in its production facilities in order to guarantee,
certify and prove the performance of its print solutions. As an expert,
ARMOR has carved a market-leading position in Europe.
With its OWA brand, ARMOR offers a durable and innovative
print solution which markedly reduces the environmental footprint
of its laser print cartridges: A unique solution on the market which
combines premium remanufactured print cartridges with original
services guaranteeing 100% ecological end-of-life processing.
ARMOR has a presence throughout Western Europe, with sales
offices in all major countries. From the industrial point of view,
ARMOR has established a global strategy of co-development in
the inkjet sector by establishing a partnership with the Japanese
market leader, in order to gain responsiveness when faced with a
constantly changing market.
OWA is a unique, fully closed-loop printer cartridge solution from
ARMOR that uses circular 100% committed principles applied to
printer cartridges. Going the OWA way means waking up to the
need to act and to set an example. OWA is about remanufactured
printer cartridges enhanced by a range of services that ensure they
receive proper end-of-life processing, with a reduced
environmental impact. Used cartridges are collected and enjoy a
Booth C86 – www.armor-owa.com
genuine second life, either as remanufactured
cartridges or useful new products made from
recovering dismantled materials.
Thanks to perfect industrial management and the effectiveness
of the system, OWA is able to guarantee its customers high print
quality, optimised print costs per page and a reduced
environmental footprint.
Unique in its market, the OWA solution offers a huge range of
latest generation remanufactured cartridges for professional use,
compatible with over 95 percent of the printer installed base,
whether laser or “business inkjet” cartridges. Everything has been
designed responsibly, from the eco-designed, recyclable
packaging to the recovery of cartridges in the form of
remanufactured cartridges or secondary raw materials.
Cartridges are manufactured at ISO 9001-14001 and OSHAS
18001 certified production sites.
ARMOR combined the expertise and experience of its historical
brands to launch a new premium European brand: WECARE.
WECARE offers the most comprehensive range on the market,
covering more than 90 percent of installed printers. In choosing
WECARE Inkjet cartridges, both you and your customers will enjoy
the services of a major European brand, able to deliver Care,
Technical Support, Constant Innovation, and Excellent value for
money. WECARE Inkjet range benefits from partnership with the
major worldwide manufacturer, and from ARMOR full control of
inks development and manufacture, and are submitted to our
strict Quality Specifications to guarantees optimum quality. We
have launched the new brand in order to further strengthen the
connection with our customers and society. Thus the message on
our new packaging: Connected.by Armor. This is how we connect
with you: We keep the range up-to-date, guarantee its quality and
take care of the environment.
THE RECYCLER • ISSUE 314 • JANUARY 2019
43

EXHIBITOR PROFILES 2019
Speed InfoTech Ltd.
Booth A70 – www.speed-china.com
Set up in 2001, Speed Infotech has focused
on remanufacturing inkjet cartridges for 18
years. The factory is located in Behai,
China, with more than 400 staff, producing a full range of HP,
Canon, Epson, and Brother remanufactured inkjet cartridges.
Speed is certified of ISO 9001/14001/18001, along with TÜV &
other EU inspection standards.
Based on 18 years’ production experience and over 70 million
items worth of delivery know-how, Speed Infotech is very
confident to deliver to customers supreme quality products with
stable supplies.
We are willing to set up and keep long-term partner
relationships with clients, as we believe cooperation is the best
way to develop the win-win situation. Speed is the First Licensed
factory in China which can import used inkjet empties.
We have a vision of Speed Infotech becoming the world’s
leading remanufacturer of aftermarket print consumables: As we
strive towards our goal, you can be assured of our continued
commitment to outstanding quality,
competitive pricing, timely deliveries and
excellent service.
Static Control
Booth C50 – www.scc-inc.com
Static Control is the industry leader in
providing high quality imaging
solutions. Be it components, chips,
toner or cartridges – we have you covered. Our
deep knowledge and understanding of the interior
workings of a cartridge have been developed
through more than 30 years of research and
development, paired with our unmatched customer
service.
Research, development, and engineering, as
well as global distribution, are located at Static
Control’s world headquarters in Sanford, North
Carolina, USA. Its European Headquarters is
located in Reading, UK. Static Control provides
unique imaging products and offers a product
catalogue of more than 15,000 imaging products to
the aftermarket industry.
For European customers, our warehouse located
in Reading, UK ensures excellent product
availability and quick response times throughout the continent.
With additional strategically-located distribution warehouses,
Static Control distributes its products quickly and efficiently to
its customers anywhere in the world, while providing the best in
customer support, in multiple languages..
JOIN US AT THE
RECYCLER AWARDS 2019
Join us at 5:30pm
at stand D54 on
Sunday 27 January
44 THE RECYCLER • ISSUE 314 • JANUARY 2019

EXHIBITOR PROFILES 2019
Sunking Technology Inc.
Booth A81 – www.sunkingtech.com
Established in 2003, Sunking is a highly
respected leader in the research,
development, manufacturing, selling
and distributing of LaserJet/copier
cartridge chips.
Sunking has become a national high-tech enterprise, with years
of cooperation with top high-tech industries and colleges. Sunking
has laid a solid foundation for chips, R&D,
and quality control, and also for many firstclass
technologies in the industry as
solutions with Asic and SOC.
Besides this, Sunking has established
worldwide sales network over 60 countries and provide more
than 5000 different compatible chips.
Team Hell & Schulte
Booth B50 – www.ths-hemer.de
THS supports the office system specialist
trade with solutions for consumables,
spare parts, and software for
photocopiers, printers, and MFPs. Started
by Ingolf Hell as a one-man operation in
1995, today we have 80 employees at our location in Hemer-
Ihmert, Germany, and possess a Europe-wide sales and
distribution network. In addition to our headquarters in Hemer,
Germany, we are also located in Italy, France, Benelux, and the
UK, and are selling to many other destinations in Europe.
We are proud to offer over 3,000 products from a large variety
of several manufacturers, of which we keep 95 percent in stock
permanently. Due to this storage, we are able to deliver within
24 hours. We aim to provide both high-quality products
and optimal customer service. Our company philosophy is
based on a dynamic adjustment to market trends, and the
delivery of flexible, individual solutions for
our customers.
Since 2009 we have our own toner filling
department in Germany, where we
produce a wide range of toner for use in Kyocera, Utax, Olivetti,
Konica-Minolta, Develop, Canon and Ricoh.
With the integration of MHS GmbH & Co. KG, we have turned
our attention to the requirements of a rapidly developing sector,
and are able to offer this sector a complete package of solutions
that cover all the processes arising in print management. In
addition to providing high product availability and short delivery
times, we are characterised by individually-developed solutions
at attractive prices.
We are looking forward to expanding our network of
customers further at Paperworld 2019.
The Jolly Savage Limited
Booth D80 – www.thejollysavage.co.uk
Founded in 2009 by Leon Jolly and Oliver
Savage, The Jolly Savage has rapidly established itself as one of
the UK’s leading surplus toner companies, specialising in the
purchase and sale of unused toners from a range of businesses
and industries nationwide.
Operating from its office, warehouse and distribution facilities in
Hitchin, Hertfordshire, the company services a vast array of customers,
from private individuals and small
businesses to large public and private sector organisations.
The Jolly Savage prides itself on its ability to consistently
deliver excellence in customer service, in line with the company’s
core values of honesty, reliability and expertise, all of which have
contributed to the successful establishment of long-term
business partnerships.
46 THE RECYCLER • ISSUE 314 • JANUARY 2019

2019
EXHIBITOR PROFILES
The Recycler Trade Magazine
Booth D60 - www.therecycler.com
The Recycler was founded in 1992, with its
first issue published in December of that
year. Editorially, The Recycler focuses on the latest
developments in the independent imaging market, from what the
OEMs are doing to the latest in the dealer channel, but the core
of our editorial thinking is the independent imaging
remanufacturer and producer.
At the helm is Stefanie Unland, the magazine’s Managing
Editor and Publisher, with a small writing and editorial team
working across the UK and Europe. Throughout the year, our
editors provide our audience with up-to-date news and
information content through a variety of means including The
Recycler magazine and website, eNewsletters, white papers,
eBooks, face-to-face events, and more.
Today, the magazine has subscribers and readers worldwide,
and is looking forward to another quarter-century as the
remanufacturing industry’s foremost source of news and
information.
Trade Copiers Ltd.
Booth C61 – www.tradecopiers.co.uk
Founded by Stephen Armistead in 2002,
Trade Copiers is an established broker
of end-of-life products including
photocopiers, printers, wide format devices, and production
machines. A nationwide company with 30+ staff, our fleet of
modern trucks collect thousands of used machines from across
the UK and Europe every month, returning them to our
processing depot in Penrith, Cumbria, on the doorstep of the
Lake District, a UNESCO World Heritage Site.
We have a highly experienced export department who coordinate
and ship over 2,000 units every month to worldwide
markets, including the Middle East, Far East and Africa. To help
cope with our ever-increasing export market we are always
looking for new suppliers of used equipment.
In 2010 Trade Copiers diversified and we are now one of the
leading suppliers of genuine consumable
products to UK and European markets with
a team of highly experienced account
managers. We stock a wide range of consumable products from
all leading brands and offer a reliable and efficient delivery
service, ensuring that our customers are kept supplied at highly
competitive prices.
The company has seen year-on-year growth, doubling in size
during the last 3 years, and we have aggressive expansion
targets leading up to 2020 and beyond.
Stephen Armistead, Founder and Director of Trade Copiers
said: “We are very excited to be exhibiting at PaperWorld 2019;
we’ve grown our toner and consumables business from nothing
in 2010 and are now looking to build new relationships with
customers all across Europe”.
THE RECYCLER • ISSUE 314 • JANUARY 2019
47

EXHIBITOR PROFILES 2019
Turbon Products GmbH
Booth B70 – www.turbon.eu
Turbon Products GmbH is a European
manufacturer of sustainably recycled toner
cartridges for monochrome and colour
laser printers. As part of the Turbon Group – the leading player
in the sector worldwide – Turbon Products GmbH has extensive
experience and know-how. We manufacture to the highest
quality standards at our own certified plant in Romania. Our
products and services are distinguished by professionalism,
quality, innovation and a fresh spirit.
Thanks to our quality and environmental management
systems, we guarantee high-grade, sustainable printer
accessory products. We are constantly responding to highly
diverse market conditions with innovative developments. Our
highly flexible logistics guarantee the availability of our products
throughout the world. Our top priority is focussing on you, the
customer: We respond to your requirements efficiently and on an
individual basis, offering service that is both flexible and of the
highest standard. Here are some brands that ensure your
printed matter will be future-proof:
IBM: A well-known name and quality you can rely on, IBM is
one of the biggest corporations in the world for hardware,
software and IT services – a company synonymous with topquality
products, and that includes IBM Replacement Toner
Cartridges. Sustainable printing with one of the most prestigious
brands in the world. Replacement Toner Cartridges are available
for HP laser printers exclusively from the Turbon Group.
AgfaPhoto: Back in 1867, AgfaPhoto was already among the
pioneers of modern photography – and in the area of ‘photo
finishing’, one of the leading brands worldwide. This tradition
continues with modern printer products.
AgfaPhoto toner and ink cartridges
epitomize long-standing professionalism
and comprise a comprehensive range of recycled toner and ink
cartridges for current models of laser and inkjet printers. They
conform to the highest quality standards and achieve
outstanding print results.
Emstar: Good quality at a good price – and top-certifications
into the bargain? With Emstar you have made the right choice.
Not only are Emstar toner and ink cartridges outstanding value
for money, they have also been awarded all the environmental
quality labels in Europe. They are thereby perfectly suitable for
tendering. Emstar is also an excellent choice for those planning
something big: The ‘Marathon’ high-performance cartridge
contains 330 per cent more toner than standard cartridges.
Your own brand: Are you looking for quality and sustainability
at competitive prices – and your own individual touch? Turbon
Products GmbH is also the perfect partner for personalized
solutions: We can supply you with high-quality toner cartridges
that correspond to your corporate image. You benefit from
product features that have been tried and tested over many
years, while we ensure that your business is shown off to
optimal effect.
Our vision is to be the best. As the European market leader in
our sector, our primary objective is to keep on impressing you –
with excellent products, exemplary innovations and a pioneering
approach to sustainability and recycling. And last but not least,
with our top-notch customer service. Turbon Products GmbH:
Your partner for sustainable excellence in printing.
Uninet Imaging Europe, S.L.
Booth A32 – www.uninetimaging.com
UniNet is a worldwide Original Equipment
Manufacturer with over 25 years of
experience in the imaging industry.
Our product capabilities and technologies have evolved over
the years allowing us to leverage our experience, market
leadership, and R&D capabilities. Our continued commitment is
to offer the highest value products, flexible full colour, and multiuse
solutions with durable and reliable results.
With sales, service and distribution networks on every
continent, we have earned a global
reputation for high-quality products and
stellar customer service delivering quality worldwide.
We are a technology-driven company inspired and committed
to inventing and reinventing environmentally conscious
transformative technologies that have the power to unlock new
opportunities for businesses and to reduce traditional barriers.
At UniNet, we choose to raise the bar by creating solutions that
have a positive, lasting and sustainable global impact.
wta Carsten Weser GmbH
Booth A44 – www.wta-suhl.de
We are an owner-managed corporation
with more than 130 employees. The
manager is owner Carsten Weser. Our headquarters is based in
the independent city of Suhl, which is right in Thüringer Wald
and thus in the direct neighbourhood of the popular Rennsteig
hiking trail.
We are very much tied to our roots and put importance on the
fact that our products are produced here. Therefore, “Made in
Germany” is not just a slogan for us, but a promise. Founded as a
two-person-start-up-company in 1997, wta has developed into
one of Germany’s leading corporations in the branch of recyclable
cartridge production within only some years.
In 2004, the annual production was as
high as 15,000 cartridges. Currently we
produce approximately 500,000 cartridges per year. Our portfolio
meanwhile includes more than 1,400 different toner cartridges
and over 200 inks, of nearly every supplier on the European
market.
We guarantee short development periods for all new products
and are also very keen on improving our products’ quality. We
don’t operate directly with end-consumers, but cooperate on
assignment of retail traders! That means for us the realisation of
our corporation’s conceptual philosophy, as well as the
commitment to be, and to stay, loyal to our customers.
48 THE RECYCLER • ISSUE 314 • JANUARY 2019

Parts distributor and solutions provider laser & copier
remanufacturing industry.
Meet us in
HALL 5.1
26.–29.1.2019, Frankfurt am Main
paperworld.messefrankfurt.com
Booth C68
Contact us now for our great show deals
or to arrange an appointment
info@citbv.com or call +31-514581400
www.citbv.com

Trade magazine for the toner and inkjet remanufacturing industry ~ making waste work
FRANKFURT SPEAKERS
Hasan Bagli
Hasan Bagli joined IIMAK’s
European Team as Senior
Account Manager Inks
EMEA in November 2018.
He previously worked at
German ink manufacturer
OCP, where he held various positions including
Global Vice Sales Manager Desktop Inks and
Sales Manager for Special Applications. Bagli has
over 15 years of experience in the printing
industry, including aftermarket as well as
commercial and industrial sectors.
Andrew Carroll
Andrew Carroll is a
Director for InfoTrends’
Data Platform Services.
His responsibilities include
conducting research,
analysis, and forecasting of
the supplies market, as well as responding to
client inquiries.
Prior to joining InfoTrends, Carroll was
employed at Understanding & Solutions as a
consultant in the Digital Imaging and Consumer
Electronics Sector. In this position, he was
responsible for market research, analysis, and
forecasting. Before working at Understanding &
Solutions, Carroll served in a variety of
marketing positions at Eastman Kodak over a
period of seven years.
His most recent role at this company was
Manager of Business Research Forecasting &
Analysis for the Consumer Digital Group and
Film Products Group in the Europe, Middle East,
and Africa region. Carroll has significant
experience in the area of office and home inkjet
printers and supplies, and holds a BSc degree in
Management Studies from Brunel University,
London, where he graduated with honours.
Owen Collins
Owen Collins has been
Editorial Assistant at The
Recycler since October
2017, where responsibilities
include not only covering
news and product releases
but also writing many of the magazine’s
acclaimed and popular features.
Collins holds a degree in English and Creative
Writing from Royal Holloway, University of
London, and away from The Recycler is carving
out a career as a playwright and performance
poet. As a poet, he has performed with everyone
from pop legends Madness to members of the
House of Lords, and his poetry has been taught
in schools from Chichester to Hamburg.
David Connett
David Connett’s early
career was as an engineer
(M, IEEE) in the defence and
aerospace industry, and
he was an active (Toner
Everywhere) remanufacturer
for seven years before taking over
The Recycler in 1997. During his time as Editor,
both he and the magazine were part of the
lobbying effort to raise the profile of the
industry, and he regularly briefs academics
and parliamentarians. Connett was the
founder of ETIRA (the European Toner and
Inkjet Remanufacturers’ Association) and in
June 2018, he was elected President of ETIRA.
He has spoken at many industry conferences
and events, and he regularly briefs the
international press and lobby groups on
industry issues.
Today, Connett is a Fellow of The Institute of
Direct and Digital Marketing and a partner at
Connett & Unland GbR, a Media, Marketing, and
Public Relations team based in Germany,
providing expertise to office imaging business
owners and companies around the world.
Antonio Sánchez
Navarro
Antonio Sánchez Navarro is
Founder and President
of Nubeprint. Antonio’s
experience in managed
print services started in 1998: First working for
a global OEM with worldwide responsibilities,
then as a dealer providing MPS, he finally
set up his own software technology company.
This expertise is the base of Antonio’s 360-
degree view that he has applied to the MPS
industry.
Antonio’s expertise in BPM and lean
management provides a unique view to address
and solve the issues around the complexity of
the delivery of MPS services. This includes taking
advantage of the collateral benefits of MPS into
multiple areas of a dealer, a system integrator or
an IT service providers, such as the automatic
order fulfilment of cartridges both OEM and
remanufactured. As a result, Nubeprint has
developed the only software application in the
market designed to ensure that the dealers run
a profitable MPS business.
Antonio actively contributes to the
development of the MPS industry, with multiple
articles that are regularly published worldwide,
and as a speaker in industry events.
Vincent van Dijk
Vincent van Dijk is
Secretary General of
ETIRA, the European trade
association of remanufacturers
of toner and inkjet
cartridges.
Since the creation of ETIRA in 2003 by its 15
founding members, the association has grown
to more than 55 members across 15 countries,
and is now recognised as the official European
industry representation.
ETIRA serves its members by promoting
global quality remanufacturing, by telling
the world about our products, by lobbying
for industry-friendly laws, and by bringing
remanufacturers together through regular
network meetings.
Vincent is a seasoned expert in multinational
industry representation, having
managed several trade associations in both
Brussels and The Hague for more than 12 years.
During his tenure in Brussels, he acquired major
experience in EU affairs, providing strategic
counsel to multinational clients in the US and
Europe.
Vincent holds a law degree, specialising in
corporate law, from the University of Leiden.
Born in 1962, he is of Dutch nationality and
fluent in Dutch, English, German and French,
and has basic knowledge of Spanish. He is a
regular speaker at international seminars and
congresses. is a regular speaker at international
seminars and congresses.
Volker Kappius
Volker Kappius is CEO
of Delacamp AG, the
leading distributor for
components, spare parts
and consumables for the
laser imaging remanufacturing
industry in the EMEA region. He
holds a university degree in International
Management, Marketing and Organisational
Psychology from the University of Hamburg, as
well as a postgraduate degree in Business Ethics
from the Fernuniversität Hagen, Germany.
Before joining Delacamp in 2005, Kappius
worked as a key account manager for Dell
Computers, and as a consultant and later
partner for a German-based consultancy firm
specialising in the Telecom and Banking sectors.
Delacamp, with its main office located in
Hamburg, Germany is the quality leading
supplier of components and consumables to the
genuine remanufacturing industry and market
leader in chemical colour toners in the EMEA. In
50 THE RECYCLER • ISSUE 314 • JANUARY 2019

2019
S P E A K E R S
order to provide superior service to its
customers, Delacamp holds a large selection
and inventory of matched quality components
at competitive prices for immediate delivery.
Delacamp is the exclusive distributor of MK
Imaging, DC SELECT, BioBlack, CPT and
Kaleidochrome branded products in the EMEA.
Delacamp: Serving customers since 1879.
For more information on Delacamp, visit their
website at www.delacamp.com.
Javier Martinez
Javier Martinez has a
Masters in Environmental
Impacts, and has achieved
a PDG in Business
Management. His early
career was as an Engineer at
UPC, before entering the remanufacturing
sector in 2001 with his company Consuprint,
which specialises in MPS. In 2017 Consuprint
and Embatex GmbH came together to create
Embatex Iberia, now part of Turbon Products
GmbH. In November 2018 Martinez was
appointed European Environmental Defender at
Turbon Products, and he actively campaigns on
environmental issues. Martinez is an active
member of the Board of Directors of ETIRA.
Zoltan Matyas
Zoltan Matyas joined wta
Carsten Weser in January
2018, having spent the
past 15 years building a
successful sales career in
the international printer consumable market,
becoming the European Sales Director of a
market-leading global distribution company. He
has a wide range of “C” level business contacts
in Europe as well as Asia and USA, and holds a
Master’s degree in Social Media & Digital
Marketing from Pompeu Fabra University in
Catalonia.
Matyas is also an expert in developing digital
marketing and social media strategies, both
for B2B and B2C operations. He is familiar
with concepts such as online engagement,
community management, digital lead
generation, and inbound and content marketing.
Peter Mayhew
Peter Mayhew has over 35
years’ experience of photo
and digital image capture,
desktop and wide-format
hardware, supplies, and
software, systems and
markets. He is Managing Director of Lightwords
Imaging, a market research, analysis, and
consulting firm, and their lead industry analyst.
Most recently, he developed Lightwords’
proprietary methodology for analysing wideformat
markets by application.
For Lightwords, he has established
partnerships with the Photizo Group, focusing
on European managed print service markets,
and the PNI Group, who analyse and forecast
consumer-imaging market trends. PNI Group
also publishes Photofinishing News.
Previously Mayhew was Senior European
Analyst and Director of Lyra Research Europe.
At Ilford Imaging, he achieved the position of
Head of Worldwide Commercial Marketing and
was a member of Ilford’s core team, charged
with introducing digital imaging technology.
Mayhew has also established a photo-lab, an
industrial photo studio, and a trade-show
display business.
Paul Needham
Paul Needham joined Static
Control in July 2017 as a
General Sales Manager. A
skilled negotiator with
experience in strategic
planning and business
development, Needham previously worked as
the Operations Manager at DCI Limited.
Thijs Tuinstra
Thijs Tuinstra, CEO of Creative
Imaging Technologies BV
(CiT), joined the industry in
2000 at Tonerfill in
Leeuwarden, later Turbon.
He holds a Master’s
degree in Chemistry, and had a previous carrier
in Quality & Environ-mental consultancy before
joining the industry.
His skills on remanufacturing and imaging
technologies were shaped during four and a half
years with Turbon. He founded CiT in 2005, with
a focus on developing niches for the
remanufacturing market, that was dominated by
HP and Canon at that time.
Today, CiT still focuses on parts for recyclers,
with a focus on strong technical support. His
team supports 400 clients, mainly in Europe,
with over 8,000 parts in the programme. CiT’s
know-how on Kyocera and OKI still belong to
one of the strongest portfolios in the industry.
Tuinstra is married and has three children. In
his private life, he is a fanatical runner and
triathlete.
Stefanie Unland
Stefanie Unland joined The
Recycler in 2006 after
graduating from Reading
University. Unland has
worked across all aspects
of the business and gained
valuable insight into the office imaging
industry. In 2012, she was appointed Deputy
Publisher of the magazine, and in 2015 was
appointed Editor and Publisher.
THE RECYCLER • ISSUE 314 • JANUARY 2019
51

S E M I N A R S
Trade magazine for the toner and inkjet remanufacturing industry ~ making waste work
FRANKFURT SEMINARS
Stand
D54
All seminars will take place in the
seminar theatre located in the centre of
the Hall 5.1 exhibition floor.
Alle Seminare finden im Seminar
Theater in der Mitte der Halle5.1 statt.
Stand
D54
The seminars are dedicated to remanufacturing and
companies and experts engaged in remanufacturing,
distribution, manufacturing, research and development,
collection systems, manufacturing processes, sales and
marketing, trade associations, academics and legislators.
Day 1 - Saturday 26th January 2019
09:00 Show opens / öffnet
13:40 - 14:00 Welcome to the show
Welcome to Day 1 of the show and today’s seminar
theme is entitled Business Perspectives and today’s
host is David Connett who will host today’s
eminar programme and guide you through our great
range of exhibitors and all that is happening
throughout the show.
14:00 - 14:30 Inside Remanufacturing
A look at the European remanufacturing industry today.
A quick overview of 2018 and a look into where the
sector is today: How big, the players, the challenges
and the opportunities.
Speaker: TBC
14:30 - 15:30 Getting Social
Using social media and digital marketing to deliver
our industries green credentials and marketing
green remanufactured products.
Speaker: Zoltan Matyas, Business Development
Manager, wta Carsten Weser GmbH
15:30 - 16:00 Beat the editor
How to put together a successful press release and use
it for the trade press, your website, eNewsletters and
your social media streams. The Recycler’s Owen Collins
shares some insights to get you noticed.
Speaker: Owen Collins, The Recycler News Team
16:00 - 16:45 Desktop Market Research: Sharpening
your Search Skills
Have you ever been put off by the high cost of market
research? With the right techniques, tips and tricks, a
little time and Dr Google, you can undertake your own
research and get lots of information for free. Find out how.
Speaker: Peter Mayhew, Managing Director,
Lightwords Imaging
16:45 - 17:15 Today at the show
Today’s host presents a roundup of the day’s seminar
presentations and news from around the show.
18:00 Show closes / geschlossen
Day 2 - Sunday 27th January 2019
09:00 Show opens / öffnet
11:00 - 11:20 Welcome to the show
Welcome to Day 2 of the show and today’s seminar
theme is entitled Channel Perspectives and today’s host
is Zoltan Matyas who will host today’s seminar
programme and guide you through our great range of
exhibitors and all that is happening throughout the show.
11:20 - 12:10 White toner printing: a business opportunity or
nice hobby for creative people
Many applications are emerging for white and speciality
toner applications. Discover the practicalities and
opportunities providing mainstream and hobbyist
applications.
Speaker: Thijs Tuinstra, CEO, CiT BV
12:10 - 13:00 Beyond MPS - The SOHO market
Fifty per cent of European businesses employ less than
ten people and have between less than three printers and
are typically beyond the scope of most MPS
programmes. This market segment is the most profitable
as they place small orders and the majority buy OEM
products. Learn how you can successfully connect and
with and retain this valuable market segment.
Speaker: Antonio Sanchez, CEO, Nubeprint S.L.
13:00 - 13:50 The Brussels Beat
An update on what’s current in the EU agenda and the
challenges for the European market.
Speaker: Vincent van Dijk, Secretary General, Etira
13:50 - 14:40 Toner technology is far from being dead
Around 700 patents are applied for on toner technology
each year. We will have a quick look at the current
developments on and trends in toner technology.
Speaker: Volker Kappius, COO, Delacamp AG
52 THE RECYCLER • ISSUE 314 • JANUARY 2019

2019
S E M I N A R S
14:40 - 15:30 Prospering evolvement of inkjet technology
Inkjet is becoming a dominant technology when it
comes to printing. Everything can be printed with inkjet
today, from paper to textiles, from wood to glass, from
joints to solar panels.
Speaker: Hasan Bagli, Senior Account Manager
Inks, IIMAK
15:30 - 16:30 Reuse: the future
In Europe the climate and the sustainability of our
planet are important. The internal combustion engine
will be phased out with 25 years. Single-use plastics
will be eliminated across Europe. In fact, it is fast
becoming socially unacceptable to buy products where
single-use plastics, especially those that cannot be
recycled. The circular economy is moving beyond a
concept to being an everyday reality. Conscious
consumerism is on the rise and millennials are happy to
pay more for an environmentally sound option. Is this
the beginning of the end of single-use in the office
imaging space?
Speaker: David Connett, President, ETIRA
16:30 - 17:00 Today at the show
Today’s host presents a roundup of the day’s seminar
presentations and news from around the show.
17.00 - 17:30 Break while we set up for the ETIRA reception and The
Recycler Awards.
17:30 - Late The ETIRA Drinks Reception and The
Recycler Awards
ETIRA invites you to come and enjoy a glass of wine, a
cold beverage and some hors d’oeuvres’ as we network,
and celebrate the 2019 winners of The Recycler Awards
that will be announced and presented during the
reception.
The reception has been kindly sponsored by
Messe Frankfurt.
18:00 Show closes / geschlossen
Day 3 - Monday 28th January 2019
09:00 Show opens / öffnet
11:40 - 12:00 Welcome to the show
Welcome to Day 3 of the show and today’s seminar
theme is entitled Market Perspectives and today’s host
is Peter Mayhew who will host today’s seminar
programme and guide you through our great range of
exhibitors and all that is happening throughout the
show.
THE RECYCLER • ISSUE 314 • JANUARY 2019
53

S E M I N A R S 2019
12:00 - 13:30 Market trends - A specially extended
session
Since our last trends update three years ago the market
is changing, but there are still opportunities and niches
in the office imaging channel. Get the latest OEM
perspective, discover the current market trends and
signpost the new opportunities and take a look at the
next 18 months and what you can expect to see in the
office imaging market.
Speaker: Andrew Carroll, Associate Director, Keypoint
Intelligence – Infotrends
13:30 - 14:20 Trusting a Supplier – How Safe is Your
Supplier?
Static Control’s General Sales Manager Paul Needham
will discuss the importance of working with a trusted
and reliable supplier in today’s market.
Speaker: Paul Needham, General Sales Manager,
Static Control Components (Europe) Ltd.
14:20 - 15:10 Squeezing resources
A look at true MPS vs Contract sales and the impact on
resources, margin and service.
Speaker: Javier Martinez, Turbon Products GmbH
15:10 - 16:00 Apps and the MFP: Threat or Opportunity?
MFP’s can now do so much more than just print pages.
Just like your smartphone, the MFP is host to a wide
range of Apps. But is there an unexploited business
opportunity or revenue stream here for you? We’ll
explore the more popular and powerful Apps residing
on MFP’s today and look at how your own app could
open new markets for you.
Speaker: Peter Mayhew, Managing Director
Lightwords Imaging
16:00 - 16:45 Brand report
Last year we took a quick look at the OEM brands to see
which brands would survive and which brands would exit.
This year we have been tracking the OEM brands and
some of the leading aftermarket brands. You will be
surprised by some of the results as The Recycler launches
its 2019 top brands list!
Speakers: TBC
16:45 - 17:15 Today at the show
Today’s host presents a roundup of the day’s seminar
presentations and news from around the show.
18:00 Show closes / geschlossen
Day 4 - Tuesday 29th January 2019
09:00 Show opens / öffnet
10:40 - 11:00 Welcome to the show
Welcome to last day of the show. Today’s seminar
theme is entitled Personal Perspectives – A series of
informal Q&A style interviews with key people from
across the sector who will share their perspectives with
the visitor and exhibitor business community.
11:00 - 13:30 Personal Perspectives
Today’s seminar theme is entitled Personal Perspectives
– A series of informal Q&A style interviews with key
people from across the sector who will share their
perspectives with the visitor and exhibitor business
community.
The Analysts
Infotrends Andrew Carroll and Lightwords Imagings
Peter Mayhew are here to take your questions and
share their perspectives on the year ahead.
The Reseller
Talk to a leader from the reseller channel and share
their perspectives on the year ahead.
The Remanufacturer
Talk to a leading remanufacturer who will share their
perspectives on the year ahead.
Brexit
Brexit will impact on UK businesses trading with the EU
and vice versa. By the end of January, the talking will,
hopefully, be over the deal will be done. You will have
just TWO months until the 29th March to learn,
understand and implement any changes that Brexit will
bring. Our speakers will be on hand to share the
changes with you and will be on hand to answer your
questions.
(Please note: This presentation is dependant on Brexit being
finalised before the show so our speakers can confirm travel
details etc. However, the politics can change.)
13:30 - 14:00 Show review and closing remarks
How big, how many, what was new, what did the others
say? the Recycler’s Stefanie Unland and today’s host
run through the show and gives you the highlights.
Speaker: Stefanie Unland, Editor & Publisher,
The Recycler
17:00 Show closes / geschlossen
JOIN US AT THE
RECYCLER AWARDS 2019
Join us at 5:30pm at stand D54
on Sunday 27 January
54 THE RECYCLER • ISSUE 314 • JANUARY 2019

FEATURE
The Owner’s
Dilemma
After thirty-one years of
running their business
Duane and Annette
Siebert face every
owner’s dilemma:
Continue growing their
‘baby’ or finally retire…
Their choice? Retire.
Florida-based TonerRefillKits.com is
their ‘baby’, ‘conceived’ over thirtyone
years ago (started as The Laser
Group, then going online as
TonerRefillKits.com in 1999). Since
going online, its primary focus has been
what the name conveys - supplying their
ReChargX-brand toner refill kits (and
compatible cartridges for non-”DIYers”)
to customers ranging from individuals,
to government agencies, to schools, to
Fortune 100 companies and everything
in-between in 157 countries around
the world.
Many know basic refilling is the way
our industry started, but few appreciate
that refilling the original cartridge with a
toner refill kit has the greatest positive
environmental impact in the “reduce,
reuse, recycle” equation we all support.
Duane and Annette have been
advocating the ‘reuse’ aspect, “forever”,
as their ReChargX toner refill kit
products have been designed entirely
around the concept of reuse.
Their commitment to reuse spawned a
massive “family” of more than 45,000
A business of 30+ years, the Number 1
toner refill kit brand, 100,000+
customers in 157 countries around the
world... All started, how?
I loved the thought of helping people
be “green” and making some “green” in
return. One day my boss walked over
and said, “You need to replace the toner
cartridge in the printer.” I couldn’t
believe the only option was dumping 4
customers (on their current
customer/email list and almost the same
number of earlier customers, as well, in
their data “vault”).
At today’s prevailing pay-per-click
rates, you’ll pay $2 (€1.76) - $10
(€8.80) just to get a visit to your website.
That means at a 5 percent conversion
rate, it costs 20 times that to land a
paying customer. Even at a super-low
$25 (€22) cost per customer you’d
spend well over $1 million (€880,550)
to add 45,000+ customers to your
business (they spent an average of $65
(€57)/customer to build their family).
Beyond a customer family the size of a
major city, what’s the jewel in their
crown they’re most proud of? They have
customer satisfaction scores you would
kill for. While many people in our
industry scoff and look down their noses
at the thought of merely refilling
cartridges with a DIY toner refill kit,
their customers rate their toner refill kits
are the best in the world and have given
them more than 5,400 nearly perfect
5/5 and 10/10-star reviews doing
TonerRefillKits.com – the inside story
Duane Siebert tells The Recycler about his company’s beginnings,
progression, and three decades of forward-thinking innovation…
pounds of plastic and metal into the
garbage (costing $3,000 annually to
create that 100+ pounds of “garbage”).
There had to be another option. Maybe
refilling it?
Always having a love for taking stuff
apart and putting it back together, I
knew with 100 percent certainty
that giant plastic toner cartridge wasn’t
“garbage”.
exactly that, refilling OEM toner
cartridges (Duane points out that “even
the OEMs whose cartridges are being
refilled don’t get those sorts of stellar
reviews on their brand new cartridges!”)
Though they never imagined the
Supreme Court would “bless” their
business, last year’s Supreme Court’s
“en banc” decision on a user’s right to
do whatever they please with a
cartridge after buying it and using it
until empty, did exactly that - gave their
products the ultimate seal of approval
for people who want to refill their own
toner cartridges (which Duane
frequently refers to as “performing your
own oil change”) - “You bought it, you
own it, you can refill it!”
When asked what accounts for their
31+ years of success, Duane said, “It’s
really simple: We love what we do, we
love working hard, we love our
customer family and make business
decisions looking through their eyes,
so we answer our phones live, offer live
chat and give our customers what no
other company in our industry offers,
our amazing six word “No Time Limit -
No ‘Fine Print’ Guarantee” and it
means exactly what it says!”
But, every owner comes to a point
where they want to exit the business and
enjoy the fruits of their labours and that
is exactly where Duane and Annette are.
“We’d love for someone to take over what
we created and keep it going for another
31 years.” Annette adds, “…’cause
“mom” and “dad” want to retire and it’s
time for “baby” to move out!”
If you are interested in “adopting”
their family of 45,000+ happy
customers, contact Duane and
Annette’s agent, Frank Frisaura at: +1
321 276 2727, or email: ffrisaura@
gmail.com for the business prospectus.
When I heard the cost of a bottle of
toner was $30 (€26.40) and knowing
the HP Series II cartridge sold for $125
(€110), I was thrilled. I figured if I
could refill that cartridge for $30
(€26.40) and resell it at a huge 50
percent discount, I would make $30+
every time I did that.
From the very start I knew that
if/when my remanufactured toner
cartridges and those of my competitors
worked as well as the name-brand OEM
originals, the only differentiation I
56 THE RECYCLER • ISSUE 314 • JANUARY 2019

FEATURE
would have between our company and
the other guys was our price.
By solely cold-calling local businesses
in our Chicagoland area I was able to
quit my job. I realized if I could ship a
cartridge across northern Illinois and
the Chicagoland area (where we
started our business) the entire United
States was now my oyster! That
thought lead to the massive increases
in our business when I convinced my
wife (who was still working in the
brokerage industry) we needed to run
an ad in a national magazine.
From that really cheesy looking ad,
the first phone call we received was
from a guy in Deer Island, Maine. He
was our very first mail-order customer!
In the blink of an eye, we just went
nationwide.
The minute we started advertising in
PC Magazine ads we started receiving
inquiries from people who wanted to
start their own toner cartridge
remanufacturing business.
The thought of creating a series of
training videotapes, manuals and a
starter “Business In A Box” with
supplies was quite appealing. Ultimately
we trained over 3,500 people
around the world how to participate in
the booming toner cartridge
remanufacturing industry.
In late 1998, I happened to be
looking through a “Tiger Direct”
“magalog” (combination magazine/
catalogue) and saw a “story” (ad) about
a “toner refill kit” from some small
THE RECYCLER • ISSUE 314 • JANUARY 2019
company I had never heard of. Once
again I set out on a mission to create the
best toner refill kit in the world.
I realised that with all of our
photography and video equipment that
we used to create our toner cartridge
remanufacturing training, along with
the tools we used to create our
instructions and intimate knowledge of
the best suppliers, we could create the
best toner refill kits on the market, in
the same way we had done with our
remanufactured toner cartridges and
our toner cartridge remanufacturing
training.
Since e-commerce on the internet
was just getting started, it came to me
and TonerRefillKits.com was born.
Since we already had pictures and
instructions for dozens of toner
cartridge types already in house for our
training products, we were able to add
100 varieties of ReChargX-brand (our
brand name) toner refill kits in a matter
of months.
Basically from day one, my thinking
about our company’s environmental
impact was “reducing” is good,
“recycling” is good, but, “reusing” is
KING! Unlike recycling (where the
cartridge and the box have to be
shipped somewhere for processing and
the shipping requires an energy
expenditure) the cartridge stays in place
and a tiny fraction of the original
natural resources used to create a
complete cartridge are used to refill the
cartridge with toner.
Little did we know on that fateful day
in 1987 that changing my first toner
cartridge in an HP Laserjet Series II
would take us all the way to our
retirement years. It has been one
heckuva journey and we would gladly
do it all over again (assuming we were
in our early 30s all over again!)
As Annette and I have said in just
about every single communication we
have ever sent out to our customers,
“Without all of you, there wouldn’t be a
TonerRefillKits.com.”
R
57

WIDE FORMAT COLUMN
Small business Wide-Format
users seek versatility
Everyone doing Wide-Format printing wants a printer with versatility, and
companies doing such printing in-house want the printers to be capable of
printing on a wide range of media. While blazing fast single-pass
technology is approaching the reach of many print service providers, it is a
few generations of printers away from most small businesses.
Neal McChristy
Wide-Format printing, overall, is
growing at a rate of three to six percent
per year, according to IT Strategies, a
Boston, Massachusetts, consultant
firm. And, according to Graphic Arts
magazine, print providers want soft
signage and the ability to print on
fabrics. The good news is that latex
printers are now venturing into this
capability and some reconditioned
latex printers are below $10,000
(€8,853). Newer dye-sublimation
printing is financially out of reach of
most small businesses, (in the tens of
thousands of dollars or Euros) and
while desirable for some purposes,
would be used only occasionally. (Note:
Some of these printers will be included in
the next article about used printers). UVcuring
printers are likewise pricey now,
until they are remarketed as used.
This article will explore some of
newer aqueous printers on the market
– mostly within financial reach of most
small businesses.
New printers are full-featured,
easier to use
New Wide-Format printers have touch
screens, roll threading, effortless ink
changing (including “hot swap”
capability in many) and other features
that ease printing. Many don’t even
need a computer to send the order.
Our first one has that capability, in
addition to WiFi.
Canon imagePROGRAF TX-3000
printer - Canon has made a 36 inch
(91.44 cm.) color inkjet with Wi-Fi
capability, part of the TX series. The
Canon imagePROGRAF TX-3000
aqueous inkjet printer includes a
touch-screen with a 15.6-inch display
A 36-inch (91.44 cm) aqueous printer, the Canon imagePROGRAF TX-3000 includes a large-sized
control panel display
(39.4 cm). Two-roll media spindles are
easy-loading. Five LUCIA inks in
individual tanks, and a 500-gigabyte
hard drive.
The printer prints two feet (61 cm) in
colour at maximum width in 24.5
seconds, or about five linear feet (1.54
square metres) a minute, and is
capable of up to 2,400 x 1,200 dpi in
colour. Its cost is about $6,000
(€5,312). Its TX-4000 44-inch
(111.76 cm) big brother is similarly
featured with wider media capability
and a cost at about $9,500 (€8,410).
HP DesignJet Z6 Postscript printer
– The new DesignJet Z series printers
are available in a 24-inch (61 cm and
112 cm) format, with the Z6 24-inch
well below $3,000 (€2,656) and the
larger Z9 printer at over $8,000
(€7,083), either one is within range of
most doing in-house Wide-Format
printing. With dual-roll capability - one
option – the price on the Z6 increases
by about $1,000 (€885).
The printers have a 500 gigabyte
hard drive. The aqueous PostScript
printer prints in six colours. The Z6 has
a print speed of 96.3 square feet an
hour or 80.5 square metres per hour at
2,400 x 1,200 dpi. It has capability for
papers, fine art, self-adhesive, banner,
sign, bond, coated and backlit printing.
Media is inserted from the top.
58 THE RECYCLER • ISSUE 314 • JANUARY 2019

WIDE FORMAT COLUMN
There are several security options for
documents and data on the hard disk,
including encryption. Standard connectivity is
either Ethernet, Fast Ethernet or Gigabit
Ethernet.
Epson SureColor T5470 36-inch printer
(91.44 cm) – A wireless printer using a
wireless LAN, Superspeed or 3.0 USB port or
wired Ethernet cable, the 36-inch printer, like
the other two printers, is either Mac or
Microsoft Windows-capable (32 or 64 bit from
Windows 10 back to Windows XP). This
One of the new Z series 24-inch from Hewlett-Packard, the HP DesignJet
Z6 PostScript printer is versatile enough to print on everything from paper
to backlit
The Epson SureColor T4570 can print using a wireless LAN and prints to
a maximum width of 36 inches (91.44 cm)
colour printer uses an UltraChrome (OEM) CMYK pigment
ink in a series of cartridges and loads one roll. It has a
touchscreen panel with a 4.3-inch screen (11 cm).
The printer has a top-loading media feed on its single
roll-to-roll printing. Print speed is 22 seconds for a
“D”-size print (22 × 34 inches or 559 × 864 millimetres) in
colour at 2,400 x 1,200 dpi. Cost is $2,334-$2,500
(€2,066- €2,213).
R
Wide-Format news in brief
Recycling 3D printer launched to International Space Station
A zero-gravity 3D printer, as
reported in The Recycler, by Made
In Space, Mountain View,
California, USA, first launched in
2014. Now another version that
recovers plastic material for
making 3D objects launched 17
November 2018.
The name of the machine is the
“Refabricator.” The machine is an
“all-in-one” 3D printer and
recycler, according to CNN. With
the technology, CNN quoted the
USA’s NASA spokesman saying
the device will considerably
reduce the need for launching
“large supplies of new material
and parts for repairs and
maintenance.”
3DPrint, a publication that follows
benchmarks in 3D printing, says one of
the goals is to have models that will
The “Refabricator” 3D printer launched to the
International Space Station in November has
the ability to recycle plastic parts and make
new parts from the recycled plastic
work on Mars and the Moon,
although that is a different
model.
“The Refabricator will
demonstrate the ability to
recycle plastic parts and waste
to make new parts and tools
on-demand,” Jesse Cushing,
principal investigator for the
Refabricator project, was
quoted as saying to 3DPrint:
“This capability will enable the
astronauts to use material that
would otherwise be waste to
maintain their spacecraft and
adapt to unforeseen challenges
on the Martian surface.”
NASA gave the contract to
Firmamentum for the Refabricator.
Firmamentum is a division of Tethers
Unlimited, Inc., located near Seattle,
Washington, USA.
THE RECYCLER • ISSUE 314 • JANUARY 2019
59

WIDE FORMAT COLUMN
Wide-Format news in brief
Printed lithium-ion batteries non-traditional shapes
Lithium-ion batteries will come in
interesting shapes now, according to a
publication of the American Chemical
Society. Duke University, Durham,
North Carolina, USA has been
enhancing conductivity of polymers
used in 3D printing to allow printed
batteries in various shapes.
To get technical, ionic conductivity
of the PLA was infused with a
solution with an electrolyte base.
And graphene, a derivative of
graphite now available for 3D
printing enhanced the conductivity,
incorporating it into the tiny cathode
and anode nanotubes.
Now lithium-ion batteries can be
printed with 3D printers to any size,
Germany turning coal mine into huge battery
Power from a huge battery from a
coal mine is also part of an
experimental vision. In this era of
climate-change consciousness, so
why not turn a coal mine into a
battery?
Germany is doing just that, making
a coal mine into a power source in
the German state of North-Rhine
Westphalia in west central Germany.
The coal mine is scheduled to close
this year.
The coal mine will store surplus
wind and solar energy and release it
when there is a supply shortage. The
coal mine will be powered by a
hydroelectric reservoir that acts as a
200-megawatt battery
It has been estimated that up to
400,000 homes can be powered with
this resource. And that when
Germany already has achieved
energy independence and even
exports energy to places such as
Norway.
The pumped-storage facilities
aren’t new, but the Prosper-Haniel
Coal Mine is the first to use a coal
mine for the infrastructure.
Hydroelectric power is generated by
alternative energy, backed up on the
surface by releasing water from one
reservoir to another. The lower
reservoir, made of 16 miles of mine
shafts up to 4,000 feet (1,200 meters)
deep, retains the water until
alternative energy can move the
water back to the top reservoir. The
shafts work as batteries to store the
alternative energy power.
The backup is necessary because
wind turbines and solar panels
have storage problems. Electricity
produced by, for example, wind
enhancing the range of devices that
could be powered by these printed
batteries.
The 3D-printed batteries are still in
the experimental stage, but an LED in
a bracelet was powered by the
printed battery, and research is
ongoing to replace polymer with 3D
printable pastes.
turbines or solar panels must be used
or else it’s lost. On the flip side,
renewables might not be able to
meet demand on cloudy days with
no wind.
Batteries, working as pumpedstorage
facilities, are a promising
solution to this problem, since they
store excess renewable energy on
productive days and discharge it
during energy shortfalls.
The reservoir on the surface works
as a place to store potential energy
that can be distributed to places that
need it.
Governor Hannelore Kraft
envisions more mines converted to
industrial-scale storage facilities as
North-Rhine Westphalia government
is trying to double renewables for
power to 30 percent of the mix by
2025, she said.
Memjet displays package-printing solutions at PackExpo
Speed and quality of Memjet printers
in the packaging industry were part
of the display in various booths at the
Chicago PackExpo October 2018,
conference, according to Kevin
Shimamoto, chief marketing officer
of Memjet, San Diego, at the Chicago
conference.
Memjet licenses its lightning-speed
printing through a multitude of
nozzles to various manufacturers of
printing products. In packaging,
those licensed products at PackExpo
included printers from Afinia
Label, AstroNova, Rena, VIPColor
and Xanté.
Heat-sealable, food-friendly flexible
packaging through the digital
AstroNova packaging printers was
demonstrated at the show. The
company is headquartered in the
USA in West Warwick, Rhode Island.
To meet the demand that comes
with the production of this type of
packaging, printers, manufacturers
and packaging suppliers are
increasingly using Memjet inkjet
solutions, according to Shimamoto.
These solutions print extremely
fast and can produce exceptional
print quality at a low cost. With
these digital solutions, packaging can
be printed on-demand for any
run length, eliminating set-up,
inventory, waste, scrap and other
costly expenses associated with
analog printing.
Editor’s Note: Neal McChristy is a
freelance writer with over 35 years
journalism experience in magazine,
newspaper and Web-based work. He has
been contributing editor for magazine
columns in the wide-format industry for
18 years. He also has over 20 years’
experience as reporter and editor in the
printing and imaging area. He likes to
correspond with readers and can be reached
at freelance9@cox.net.
60 THE RECYCLER • ISSUE 314 • JANUARY 2019

PRODUCTS & TECHNOLOGY
Search for The Recycler on Facebook for more news and industry coverage
EUROPE IR Italiana Riprografia,
Cartridges, New Products
New
compatible
cartridges from
IR Italiana
Riprografia
The Italian company has released
a series of new compatible toner
cartridges for use in various
Kyocera machines.
The compatible toner cartridges are
available in all four CMYK colours,
and are for use in the Kyocera
TASKalfa 306ci. The compatible black
toner cartridge offers a page yield of
15,000 pages, with the compatible
CMY toner cartridges offering a yield
of 7,000 pages.
According to the company, the
compatible toner cartridges provide
not only “OEM equivalent print
quality,” but also “100 percent
compatibility” with OEM products, as
well as “significant savings” over
the OEM. The compatible toner
cartridgess also offer MSDS in
compliance with REACH.
Additionally, the cartridges were
produced “in a certificated environment”
including the ISO 9001:2015
quality management system
certificate; the ISO 14001:2015
environmental management system
certificate; and the BS OHSAS
18001:2007 occupational health and
safety management system certificate.
The “product performances of several
items distributed” by IR follow the
standards set by STMC and ISO 19752
and ISO 19798.
For more information, please visit
www.itrip.it.
ASIA Apex, Chips, Remanufacturing
Apex releases new
replacement chips
The company has released a range of new replacement chips, for use in both
Canon and HP devices.
First to be released were chips for use with
devices in the Canon BCI-381XL series.
The replacement chips are ASIC design
and offer a “consistent performance,” whilst
being “compatible with a recycled cartridge,”
according to Apex.
Available in all four CMYK colours, as well
as in Grey, the chips are for use with
cartridges for the Canon PIXUS
TS8130/TS6130/TR8530/TR7530/TS8230/
TS6230/TR9530.
After the first-to-market solution for
Canon PGI-580/PGI-280 series released in
August, Apex says the company “helps you
seize the first-to-market opportunities and
introduces the replacement chip solution for
BCI-381XL series”. Apex added that “the new
solution has passed the verification on newly
released printers in September.”
Most recently, Apex also unveiled
replacement chips for use with cartridges
The new releases comprise a paper
pickup roller w/tool, a paper
separation roller, fuser fixing film,
and a pickup/separation roller
kit-tray2.
All of the above are for use in the
HP LaserJet Enterprise M607dn/
607n/608dn/608n/608x/
M609dh/609dn/609x, MFP
M631dn/M631z/M632fht/ M632h/
M633fh, and Flow MFP M631h/
M632z/M633z.
CET declares that all products
“have successfully passed rigourous
quality testing,” and offer “OEM
equivalent performance at a
fraction of the cost.”
compatible with various HP machines.
The replacement chips are for use in black
cartridges which work with HP’s LaserJet
Pro M118dw and LaserJet Pro MFP
M148dw/148fdw.
These printers were released by the OEM
earlier this month, in the USA, Canada, New
Zealand and Singapore, and boast a print
speed of up to 29ppm.
The Apex chips are available in two
variations, and offer a page yield of either
1,200 or 2,800 pages. They boast a SoC
design with “consistent performance”, and
are described by Apex as being “easy to
install in recycled cartridges.”
The company has also released a
replacement chip for use with a drum unit,
which also works with the above printers,
and which offers a page yield of 23,000.
For more information, visit www.
apexmic.com
ASIA CET Group, New Products, Parts
New replacement parts from CET
The Chinese company has announced the release of multiple replacement parts
for use in various HP machines.
For more information, visit www.
cetgroupco.com.
62 THE RECYCLER • ISSUE 314 • JANUARY 2019

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PRODUCTS & TECHNOLOGY
EUROPE Aster, Cartridges, Firmware
The latest Aster product news
Over the last month, Aster has been offering reassurance about firmware and
introducing new Auto Reset toner cartridges.
Regarding firmware, in October this year
Aster Graphics has announced that a recent
firmware update released by Brother will
not affect its replacement toner cartridges.
Breaking the news, Aster Graphics’
Business Development Manager stated that
Brother had released a new firmware
update for Brother HL-L2350DW (TN-
2410/2420/2411/2421) series printers.
However, he went on to explain that, as
Aster has been “monitoring the firmware
update”, its replacement toner cartridges
designed for use in Brother HL-L2350DW
printers will not be affected and will
continue to function as required.
In the last few weeks the company has
also unveiled an innovative new product,
with Aster Technology Holland B.V.
launching upgrade Auto Reset toner
cartridges to make life easier for Brother
printer owners whose cartridges have
reached the end of their life.
These new upgrade Auto Reset toner
cartridges have been designed for use
ASIA Ninestar, Cartridges, New Products
THE RECYCLER • ISSUE 314 • JANUARY 2019
with Brother TN-2220 and Brother
TN-2320 printer models, and offer a 5,200
page yield.
Aster’s Business Development Manager
explains that they are “easy to use as you
don’t need to reset the counting gears”
which “will bring you a whole new
experience.”
In other words, whereas before users
would have had to remove the end-of-life
toner cartridge and reset the counting gear,
now all they have to do is use one of these
Auto Reset toner cartridges, which can be
removed when they reach the end of their
life and then “simply reinstalled”.
For more information go to www.
goaster.com.
Ninestar releases replacement
toner cartridges
The company’s new releases are for use in a variety of HP machines.
The replacement toner cartridges are for Last month, Ninestar released a range
use in the HP LaserJet Pro M118dw and the of replacement toner cartridges and drum
HP LaserJet Pro MFP M148dw/M148fdw/ units for use in the Canon LBP-913W
M149fdw, and promise a page yield series of printers, which had itself been
equivalent to the OEM, of either 1,200 or released the month before, whilst in
2,800 pages.
September, the Chinese company
The HP LaserJet M118 series was unveiled a slate of replacement toner
launched by the OEM this month, targeted cartridges for Canon’s LBP-110/MF110
at the SOHO market, and Ninestar’s “first printer series. It has also recently
to market” release boasts both Ninestar’s launched its new workaround solution for
“self-developed patented technology,” and Canon dongle gear patents.
an “outstanding and stable printing For more information, visit www.
performance.”
ninestarimage.com or www.ggimage.com.
EUROPE CiT BV, New Products, Parts
CiT unveils
new products
CiT has announced the release of a
wide range of new products.
Among the new releases is a package
of 4 components for use in the
remanufacturing of a drum unit for
Kyocera TaskAlfa 1800/1801/2200/
2201 models.
As part of this package, the company
has released a long-life OPC, a cleaning
blade, a new replacement drum chip
and a PCR.
Using these components, CiT says
your drum unit will have the chance of
“a second life”.
CiT also has other products available
for use in Kyocera printers, such as
“a full line of components” for
remanufacturing a Kyocera M4125idn/
4132 printer cartridge. These
components consist of toner, a
replacement chip, an empty cartridge
and a waste bottle.
CiT has also cited its wide range of
remanufacturing products for Brother
devices, including new OPCs for use in
various Brother printers, such as the
Brother HL1110, HL3040 and HL6050.
Replacement chips are also available
for use in Brother HL L2310 models.
Anyone interested in remanufacturing
toner and drum cartridges for
use in Brother devices will also find
“full ranges” of toner, developer rollers,
fill caps and much more.
For more information go to
www.citbv.com.
63

PRODUCTS & TECHNOLOGY
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ASIA Utec, New Products, Cartridges
The latest unveilings from Utec
The company has announced a slew of new product releases over the last month or so, including new compatible toner
cartridges, compatible toner kits and a handheld label printer.
The handheld label printer comes in a full
set, complete with an AC adaptor, 6 AAA
batteries and label tape.
As Print-Rite explains, the device offers
multifunctional printing, including vertical
printing, mirror printing, barcode printing,
and series number printing, not to mention
customised length and multiple printing.
Described as ‘compact and sturdy’, Print-
Rite says the printer’s keys are “reassuringly
solid and feel good to the touch.”
The handheld label printer, which cuts
manually, does not require a USB or
software, has a resolution of 180 dpi, a
maximum printing width of 12mm, and
label storage of 9 labels.
Utec also launched a series of compatible
cartridges for use in multiple Brother
machines.
The compatible cartridges are described
as “IP safe” and in an “innovative design,”
possessing Utec’s “self-developed chip
technology” and providing “vivid colour
performance.”
Available in all four CMYK colours, the
compatible cartridges are for use with the
Brother HL-L3210CW/HL-L3230CDW/HL-
L3270CDW; the Brother DCP-L3510CDW/
DCP-L3517CDW/DCP-L3550CDW; and the
Brother MFC-L3750CDW/MFC-L3770CDW.
Also released by Utec are compatible
cartridges, once again in CMYK, for use in
all of the above printers as well as the
Brother HL-L3230CDN/HL-L3290CDW;
the Brother DCP-L3510/DCP-L3551CDW;
and the Brother MFC-L3710CW/MFC-
L3730CDN.
Among Utec’s new releases was a
compatible monochrome toner kit for use
in various Lexmark machines.
The compatible monochrome toner kit
features what Utec describes as an
“innovative design,” providing “stable sharp
black printing during the whole duty cycle.”
The kit is for use with the Lexmark
are now available.
The replacement cartridges replace HP’s
CF500A/X and CF540A/X cartridges, and
are for use with the OEM’s Colour LaserJet
Pro M254dw/M254nw/MFP M280nw/
MFP M281fdn and MFP M281fdw.
MX812/MX811/MX810/MX711/MX710
Series and the Lexmark MS812/
MS811/MS810/ MS711/MS710 Series.
Utec similarly unveiled a range of
compatible copier kits for use with various
Canon models, as well as a range of
compatible toner cartridges for use in
multiple HP and Canon printers; these
followed the release of compatible colour
toner cartridges for use in several Konica
Minolta machines, in October.
The company has also released
compatible copier kits for use with various
Canon machines, as well as compatible
colour toner cartridges.
The compatible copier kits are described
by Utec as “IP safe,” and featuring an
“innovative design,” which provides an
“outstanding printing performance.”
The kits are compatible with Canon’s
imageRUNNER Advance C2020/2025/
C2030/C2220/C2225/C2230/C2220L, and
is available in all four CMYK colours.
Utec has also unveiled compatible copier
kits for use in the Canon imageRUNNER
ADVANCE C5045/C5045i/C5051/C5051i/
C5250/C5250i/C5255/C5255i, again
available in all four CMYK colours.
The company has also released
compatible copier kits in black, for use with
the Canon imageRUNNER 1730/ 1730i/
1730iF/1740/ 1740i/1740 iF/1750/ 1750i/
1750 iF/ ADVANCE 400I/ ADVANCE500I.
Furthermore, Utec has released “IP safe”
replacement colour laser toner cartridges,
in all four CMYK colours, for use in the HP
LaserJet Pro M452dn/M452dw/M452nw
and LaserJet Pro MFP M477fdw/MFP
M477fdn/MFP M477fnw/MFP M377; the
Colour LaserJet Pro M252dw/M252n and
Pro MFP M277dw/M277n/M274n; the
Colour Laserjet CP3525/3525x; the HP
LaserJet Enterprise 500 Colour M551n/
M551dn/M551xh, Colour MFP M575dn/
M575f, and Colour FLOW MFP M575C;
and the Canon laser Shot LBP7780Cx/
imageclass LBP7780Cx/imageclass
LBP7780Cdn/i-SENSYS LBP7780Cx.
In addition, Utec released a black
replacement laser cartridge for use with the
HP Colour LaserJet CP4025n/4025dn/
4525n/4525dn/4525xh/CM4540/CM4540f/
CM4540fskm MFP.
Last but certainly not least, Utec launched
compatible toner kits for use with various
Canon machines.
The toner kits are described by Utec as
“IP safe,” and featuring an “innovative
design,” which provides an “outstanding
printing performance.”
The toner is compatible with Canon’s
imageRUNNER Advance C2020/2025/
C2030/C2220/C2225/C2230/C2220L, and
is available in all four CMYK colours.
Utec has also released compatible toner
for use in the Canon imageRUNNER
ADVANCE C5045/C5045i/C5051/C5051i/
C5250/C5250i/C5255/C5255i, again
available in all four CMYK colours.
Finally, the company has also released
Black compatible toner, for use with the
Canon imageRUNNER 1730/1730i/ 1730iF/
1740/1740i/1740 iF/1750/1750i/ 1750
iF/ADVANCE 400I/ADVANCE500I.
For more information go to www.uniontec.com.
EUROPE Static, Products, Cartridges
Static Control reveals HP replacements
The company took to its LinkedIn page to confirm that replacement cartridges for use in various models of HP printer
The original cartridges came in Black,
and provided a page yield of 1,400 pages.
For more information, visit www.sccinc.com.
64 THE RECYCLER • ISSUE 314 • JANUARY 2019

visit www.therecycler.com for all the breaking news
EUROPE UniNet, New Products, Parts
New products from UniNet
The company has released a slate of products, for use in various OEM machines.
The first release by the company was of an
Absolute Black toner, components, and a
replacement toner cartridge for use in the
Xerox WorkCentre 5790/5775/5765/
5687/5675/5665/5638/5632/M 175/165
monochrome printer series.
UniNet has also released Absolute Black
toner, components, and a replacement
toner cartridge for use in Kyocera’s
TASKalfa 5501/5500/4501/4500/3501/3500
monochrome printer series, and for the
Ricoh Aficio SP 4520/4510/3610/3600/MP
401 monochrome printer series.
The Absolute Black toner is described by
UniNet as “a high-quality and superior
NORTH AMERICA Raven, New Products, Toner
Raven has launched new compatible toner
cartridges for use in Ricoh MP C306, MP
C307, MP C406 and MP C407 devices.
The toner is available in both high and
standard yield and is available in bulk and
1kg refill bags.
The high yield black toner cartridge
provides a page yield of 17,500 pages while
the high yield CMY toner cartridges provide
a page yield of 8,000 pages.
The standard yield black toner cartridge
provides a page yield of 17,000 pages while
the standard yield CMY toner cartridges
provide a page yield of 6,000 pages.
Raven has also launched new
compatible toner cartridges for use in
Kyocera TaskAlfa 306ci, 406ci, 456ci
Multifunctional A4 models.
high-density formula that creates sharp and
crisp black text for professional-looking
documents.”
The company adds that it offers “a
complete product solution, to serve
the needs of MPS providers and
remanufacturers” of cartridges for the
above models.
For more information, visit
www.uninetimaging.com.
Raven offers new compatible
toner cartridges
The company has announced the release of new compatible toner cartridges for
use in Ricoh and Kyocera colour MFPs.
ASIA Gikar, New Products
New remanufactured
drum unit from Gikar
The Chinese company has announced the release of the
new remanufactured DR310 drum unit.
This new remanufactured drum unit is
designed for use with Brother HL-
4150CDN, HL-4570CDW HL-4570CDWT,
MFC-9460CDN, MFC-9560CDW and
MFC-9970CDW devices.
According to Gikar, the page yield is an
OEM-equivalent 25,000 pages.
THE RECYCLER • ISSUE 314 • JANUARY 2019
Raven says, “These new generation low
melt toners are formulated to provide
enhanced colour saturation. The toner is
available in cartridges, bulk and 1 kilo
refill bags.”
For more information visit www.
ravenindustries.com.
The company also states that the
corresponding cartridges for use with this
drum unit are Gikar’s TN325BK
CMY series.
For more information go to
www.gikar.com.cn.
PRODUCTS & TECHNOLOGY
ASIA Teleportivity, Business,
CIG releases
plethora of
remanufactured
cartridges
The company has unveiled a range
of new remanufactured cartridges,
for use in various OEM machines.
The remanufactured cartridges “present
true value,” according to the company,
which describes the products as “a
genuine OEM alternative that helps
customers to reduce printing costs
without sacrificing quality and
reliability.”
The first batch remanufactured
cartridges are for use in the Samsung
MultiXpress X 4420 RX, MultiXpress X
4250 LX, and MultiXpress X 4300 LX;
these machines are, according to CIG,
“most commonly associated with MPS.”
Available in all four CMYK colours,
the remanufactured cartridges boast a
page yield of 23,000 pages in black, or
20,000 in CMY. “Furthermore,” says
CIG, “100 percent product compliance
is guaranteed, together with environmentally
sustainable remanufacturing
operations zero landfill processes.”
The company has also released a
remanufactured cartridge for use in
several HP machines.
The black remanufactured laser
cartridge, which offers a page yield
of 11,000 pages at 5 percent coverage,
is for use with the HP LaserJet
Enterprise flow MFP M631h/M632z/
M633z, as well as the Enterprise
M607dn/M607n/M608dn/M608n/
M608x/M609dn/M609x.
Furthermore, it is also for use with
the HP LaserJet Enterprise MFP
M631dn/M631z/M632fht/M632h/
M633fh.
For more information, visit
www.cloverimaging.com.
65

PRODUCTS & TECHNOLOGY
EUROPE KMP, Cartridges, Remanufacturing
Multiple new
cartridges from
KMP
The company’s latest releases comprise
a range of remanufactured cartridges for
use with various OEM machines.
The first new release from the company is a
replacement cartridge, for use in HP’s
OfficeJet Pro 6860 Series and the OfficeJet
Pro 6868/6960/6968/6970/ 6978/6975.
The replacement cartridge is available in
black, and boasts a page yield of 1,500 pages.
KMP has also released a replacement
cartridge, for use in all of the above printers
as well as the OfficeJet 6900 Series, the
OfficeJet 6950, and the OfficeJet Pro 6950.
These cartridges are available in all four
CMYK colours, and have a page yield of
1,300 pages in black or 900 in CMY.
They are available as either a CMY triplepack
or a CMYK multi-pack.
KMP has also released replacement toner
cartridges for use with the Samsung CLP
360, 365, 3300, 3305 printers the Samsung
Xpress 410, 460 467, printers the
replacement cartridges are available in all
four CMYK colours, either individually or as
a multipack of four.
In addition, KMP has also released a
replacement drum unit, for use in all of the
above Samsung printers, as well as in the
Samsung Xpress C 430, 480 printers
Furthermore, KMP has unveiled a replacement
black toner cartridge, with a page yield
of 10,000 pages, for use in the Samsung
ProXpress M 4030 ND/M 4080 FX.
The company has also released a range of
replacement cartridges for various Brother
machines. The replacement cartridges are
again available in all four CMYK colours,
individually or as a multipack, and also come
in either standard (550 pages) or high yield
(3,000 black, 1,500 CMY) variants. The black
variations are also available as either
standard or high yield double packs.
The replacement cartridges are for use in
the Brother MFC-J 5330, 5335, 5730, 5830, 6530,
6535, 6730, 6930, 6935, 6935, 5930 printers
For more information, visit www.kmp.com.
Search for The Recycler on Facebook for more news and industry coverage
ASIA Chipjet, Chips, Remanufacturing
New replacement chips from Chipjet
The company has unveiled its new replacement chips, for use in cartridges for
various Brother machines.
The new replacement chips are for use
in Brother’s TN223 and TN227 series
cartridges, which are compatible with the
HL-L3230 series of laser printers, released
by the OEM earlier this year.
Chipjet’s “first-to-market” replacement
chips are described by the company as
offering “consistent performance,” and
having passed “a series of rigorous overall
tests.”
The replacement chips are available for
use with cartridges in all four CMYK
colours, and are for use with cartridges for
use in the HL-L3210CW/HL-L3230CDW/
The Chinese multinational company,
which specialises in consumer electronics
has four R&D and production facilities in
China, according to Armor, and is one of
the country’s major corporations. Due to
highly automated production processes
and a complex supply chain, the company
decided to produce a “reliable traceability
system for all parts, products and parcels.”
This new thermal transfer solution uses
3 inkanto ribbons, thereby offering a range
of specifications, including: Compatibility
with multiple label materials; the ability to
work seamlessly in different thermal
printer brands and models; perfect barcode
scanning and data readability; high
durability to guarantee traceability despite
aggressive production processes or usage
conditions; and compliance with several
stringent electronics regulations.
Armor revealed that the AXR 7+
standard resin and AXR EL electronics
specialty resin ribbon, which can print
200,000 various product labels a day, and
the APX FH+ wax-resin ribbon, which is
also used for printing storage and logistics
labels, had been tested and approved.
The inkanto range of Thermal
Transfer ribbons is perfectly sized to
answer 99 percent of labelling needs, the
company added.
This month also saw the release of a
short video in which Armor’s Pierre Lefort
HL-L3270CDW/HL-L3290CDW/MFCL3710
CW/MFC-L3750CDW/MFCL3770CDW/
MFC-L3730CDN/DCP-L3510CDW/MFC-
L3745CDW.
For more information, visit
www.chipjet.com.cn.
EUROPE Armor, Services, Products
Armor’s inkanto utilised by
Chinese company
The Chinese company revealed a new thermal transfer solution which makes
use of Armor’s inkanto ribbons, whilst Armor itself unveiled a new video
introduction to its latest print services offering.
explains the benefits of the latest OWA
Print Services offering, which is designed
for resellers of IT solutions, IT specialists
and companies offering solutions for SME
customers.
With 65 percent of SMEs saying
they want to increase the size of their
equipment under contract from 2018,
Lefort explains that a 30 percent
market growth is predicted between 2017
and 2020.
He then elaborates on how businesses
can most easily plumb this market without
worrying about head-to-head competition –
namely, by using OWA Print Services.
This service allows companies to take
control of their client’s equipment by
contractualising it. Lefort describes OPS as
a single contract that provides automatic
delivery and “just-in-time consumables”, in
addition to a maintenance service,
simplified quarterly billing and proven
savings of 20 percent on average.
OPS is multi-branded and multitechnology,
providing the management
benefits of delegated equipment, Lefort
says, without “the constraints.”
Armor will provide interested companies
with training and support as well as “a
simple and secured contract”, installation
assistance and daily performance.
For more information go to www.armorowa.com.
66 THE RECYCLER • ISSUE 314 • JANUARY 2019

26.–29.1.2019, Frankfurt am Main
paperworld.messefrankfurt.com
The Recycler
Awards 2019
Join us at 5:30pm at stand D54
on Sunday 27 January
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marketplace or
To advertise here
Call: 01993 899800
email: info@therecycler.com
The
TONER MANUFACTURER
COLLECTOR
COLLECTOR
CBC (Europe) GmbH
toner@cbc-europe.com
Tel: +49 211 530670
www.cbc-europe.com
FBO Organisation, S.L.
fbo@fbo-org.com
Tel: +34 936724863
www.fbo-org.com
LVL
bp.sales@lvlcartridge.com
Tel: +33 251709249
www.lvl.fr
REMANUFACTURER
RESELLER
TONER MANUFACTURER
wta Carsten Weser GmbH
info@wta-suhl.de
Tel: +49 3681 4529710
www.wta-suhl.de
Copyclic
info@copyclic.com
Tel: +33 01 60 78 78 78
www.copyclic.com
Integral GmbH
info@integral-international.de
TEL: + 49 (0) 28 33 60 60
www.integral-international.de
MARKET INTELLIGENCE
COLLECTOR/SUPPLIER – EMPTIES
SUPPLIER
LightWords Imaging
admin@lightwords.co.uk
Tel: +44 1270 878850
www.lightwordsimaging.com
Eco Wave Trade Pvt. Ltd.
info@ecowavetrade.com
Tel: +919971533209,
+919810899501
www.ecowavetrade.com
TOKO Srl
toko@toko.ro
Tel: +40212327270
www.toko.ro
SUPPLIER
BROKER AND RECYCLER
TONER MANUFACTURER
Freckles Ltd
info@freckles.bg
Tel: +359 2 955 5560
www.freckles.bg
The Greener Side
info@greener-side.co.uk
Tel: +44 1427 700 700
www.greener-side.co.uk
Primedia Products
tmiller@primediamicr.com
Tel: +1 304-277-2050
www.primediamicr.com
68 THE RECYCLER • ISSUE 314 • JANUARY 2019

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marketplace
Airbags for Toner
Cartridges
Ideal for
packing
and repacking
toner cartridges
•Universal and reusable
•Fast, free delivery throughout the EU
•European stocks at affordable prices
•Terms available
Visit our new webstore now!
www.tonerpak.com
ETIRA: WORKING FOR ALL REMANUFACTURERS AND PARTNERS
ETIRA membership
benefits include:
Email d.connett@candugbr.com
to find out about an EU based
solution to handle 10,000 tons
per year.
THE RECYCLER • ISSUE 314 • JANUARY 2019
Meeting new clients and partners at our
network meetings!
A strong fight against clever chips, unfair
patents,waste transport rules etc.!
PR-work to tell the world about
remanufactured cartridges and why they are
good for both consumers and the environment!
Promotion of top-quality remanufacturing
(standardisation)!
Join our business Code of
Conduct, and sell more
cartridges thanks to our logo!
Meeting 60 top
remanufacturers already
member of ETIRA...........
ETIRA brings the remanufacturing
Industry together. Be part of the family!
Grieglaan 7 • 4837 CB Breda • The Netherlands
Tel: + 31 6 414 614 63 • Fax: + 31 76 564 04 51
info@etira.org
www.etira.org
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