Business Action | February / March 2019


Independent North Devon-based business magazine covering news about business and enterprise in Barnstaple, Bideford, Braunton, Chulmleigh, Combe Martin, Holsworthy, Ilfracombe, Lynmouth, Lynton, South Molton, Torrington, Woolacombe and more.

It’s been a year of change

at infrared heating specialist

Multiheat and Energy

Systems, with a change of

ownership and a new office

and showroom. Long-term

team member Heather

Edwards acquired the business

in 2018 and opened its

new premises on Caddsdown

Industrial Park in Bideford.

The change from employee

to owner has been a leap for

Heather, who enjoys the flexibility

of working for herself.

“When you’re employed,

you don’t think about the

whole of the business,” says

Heather. “I had a reasonable

understanding, but didn’t

have to think about it. When

you run the business, you’ve

got to be able to understand

profit and loss, see what sales

are each month and know

exactly how you’re doing.”

To support the transition,

Heather took advantage of

the Heart of the South West

Growth Hub business support

programme, which offered 20

hours’ free support including

three hours with a business

adviser, two workshops and

help with web site and search

engine optimisation.

Multiheat’s new premises

make it easier for customers to

visit Heather and see infrared

heating panels on display.

“It’s nice to be available


All change at Bideford

infrared heating firm

Heather Edwards, owner of Multiheat and Energy Systems of Bideford

so people can call in and it’s

very accessible with its own

car park,” adds Heather, who

also enjoys contact with other

businesses in the building.

Multiheat has expanded

its range of products considerably

since 2007 when

it started selling infrared


Paul Holder

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South Molton

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heating panels from just one

manufacturer. Infrared differs

from other forms of heating

by heating people, objects and

rooms directly, working very

efficiently to create a warm

and comfortable environment.

Used extensively in

continental Europe, the UK

has been slower to appreciate

the benefits that infrared

heating brings.

Now Multiheat supplies

products from a number of

different manufacturers. All

products are selected for their

high quality and reliability,

including some produced

in the UK or manufactured

using British steel.

Heather says infrared

panels provide a very effective

heating solution for offices,

factories and warehouses, as

well as in homes and home

offices. As each building is

unique, Multiheat designs a

system that will provide the

best heating coverage while

working most efficiently.

■■Contact 01237 451759 or

Network over lunch

Meet the Business Action

team over a friendly lunch

at monthly North Devon

networking lunches in 2019.

The next lunches are at

midday on Thursdays 7

March and 4 April at Riverbank

Bar & Bistro, Bideford.

There is no fee – just pay

for your food and drinks

and enjoy good conversation

and networking with likeminded

business people.

No selling – no elevator

pitches – everyone is

welcome whether you run an

established business or are

thinking of starting one up.

■■Reserve your place(s) at

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minimum three issues.

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of five’ offer.

Choose to include:

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■■Call Alan Williams on

07970 671192 or email

16 business action | February / March 2019 |

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