Waikato Business News February/March 2019


Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.



backing for

sector overhaul

There may yet be devil in the detail, but

Education Minister Chris Hipkins’ vision

for the vocational training sector has the

thumbs-up from Wintec’s acting chief


By RICHARD WALKER missions are due by March 27

ahead of legislative change

and the possibility of the new

“If it's done well it could be

great,” David Christiansen

said of the plan to establish

a national vocational training

organisation, the New Zealand

Institute of Skills & Technology.

Hipkins in February

announced the radical plan that

will bring together industry

training organisations (ITOs)

and institutes of technology and

polytechnics (ITPs).

Making the announcement,

Hipkins said “too many” polytechnics

and institutes of technology

were going broke at a

time when the strong labour

market was encouraging young

people to move directly into the

workforce rather than continue

in formal education.

“And our system isn’t geared

up for the future economy,

where retraining and upskilling

will be a regular feature of

everyone’s working life.”

The timeframe is tight: sub-

organisation operating by the

start of next year.

Wintec will be making

a submission, and has been

talking to Waikato businesses

to encourage participation in

the process.

Some ITOs, faced with

losing their workplace-based

training function to the new

organisation, greeted the

announcement with dismay,

and Southern Institute of Technology

chief executive Penny

Simmonds described the

change as a “high risk” solution

to a problem which, at core,

was around underfunding of the

polytech sector.

But Christiansen sees value

in having a national overview

role given the “massive”

amount of retraining likely to

be needed over the coming

years in the face of workplace

disruption and automation.

He says the focus should

be around what will work for

employers, industry and learners,

and he is looking for “seamlessness”

of learners moving in

and out of what are currently

two different systems.

“I think that's one of the

biggest gains, a new funding

model that actually can cope

with variations of whether a

learner's in work, studying part

time, distance, online, face to

face, and moving from one to

the other over time. A funding

model that can do that and give

a better stability to the sector -

that's one of the single biggest

things we could actually gain

from it.”

Smart Waikato chief executive

Mary Jensen also welcomed

the overhaul, saying if it

is handled well it will result in

better streamlining of courses

and training, as well as making

it easier for students to navigate

the skills and technology

education sector. A charitable

trust, Smart Waikato's purpose

is to empower youth through

real education to employment


“The current interrupted

funding model of trade training

between ITOs and polytechnics,

and limitations of

the apprenticeship system, has

been hindering skill training in

institutions,” Jensen said. “This

has not served the employer or

aspiring young tradespeople

well. This is a good chance to

David Christiansen sees value in

having a national overview role.

shake things up and do better,”

Christiansen said while the

switch to a national organisation

had been part of discussions

held in a consultative process,

the far-reaching nature of

the announcement still came as

something of a surprise.

“Some of this had been

talked about but this hadn't

been the model that was originally

chosen,” he said.”The

ITO component of it was


“The bit that's least visible

to me at the moment and one

of the really crucial ones is the

Inside this issue

What Grant Robertson told a

Waikato audience. P3

ITO role that comes into the

new entity,” he said.

Continued on page 4


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Finance Minister

addresses growth,


New Zealand has had up to four percent

growth over the past few years but during

the same time, according to the OECD, it

also had the world's worst homelessness.


That stark fact was a key

part of Finance Minister

Grant Robertson’s talk

to the Waikato Business Summit

as he outlined the government’s

approach to the upcoming

wellness Budget.

Tax changes, infrastructure

challenges and global headwinds

were also part of the

wide-ranging talk on February


Robertson was the keynote

speaker at the summit, held

at Hamilton Gardens with all

proceeds going to the Hamilton

Gardens Arts Festival. He

was followed by Michael Bassett-Foss

from Te Waka, ANZ

chief economist Sharon Zollner

and a panel at the well attended

event which drew about 230

people to the Spiegeltent on the

Governor’s Lawn.

Robertson said a big focus

of the past year had been

addressing what he described

as a “decades-long infrastructure

deficit”, including “near

to a couple of billion dollars

going into transport over the

next few years in this region”.

He referred to work establishing

special purpose vehicles

to fund large infrastructure

projects. “To back that

up we've established a New

Zealand Infrastructure Commission

which for the first time

will plan 30 and 50 years ahead

for New Zealand's infrastructure.

That will bring together

all of the players, private and

public sector, to talk about

those plans and make sure

we've got the best brains in the

country working on that.”

Globally, Robertson

referred to slowing growth, and

three key factors including the

China-US dispute.

“There is nobody in the

world, in my opinion, that benefits

from the two largest economies

in the world scrapping

with one another in the way

they are,” he said.

The other two factors are

China’s slowing growth, with

its implications for the New

Zealand economy, and the

situation in Europe. “We’ve

seen some data in recent times,

particularly manufacturing

data out of Germany that does

represent a little bit of a slowdown

there too, partly related

to China of course.”

Nevertheless, he said he has

picked up “strong enthusiasm”

from the European Union to

conclude a free trade deal this


“Alongside that we remain

ready and waiting for the

United Kingdom - whenever

they're ready for a free

trade deal negotiation we'll be

there!” he said.

Despite the headwinds, he

said there was good reason to

be positive about New Zealand’s

growth prospects.

“We're projecting still to

have growth rates a little bit

under three percent. The IMF

is saying to us that the growth

rate for advanced economies

around the world this year will

be two percent so New Zealand

is still ahead of the game.

“We will keep our debt levels

lower than other countries

around the world because we

are that small economy that

sits slightly at the mercy of the

world and part of our resilience

relates to that.”

When it came to the tax

working group recommendations,

Robertson reiterated no

decisions had yet been made.

“The working group told

us that the New Zealand tax

system is by and large operating

relatively well, but they

did identify some gaps and in

Grant Robertson and summit

organiser Bernard Lamusse.

particular around fairness in

terms of how we treat different

sources of income.

“The proposals they have

made around capital income

are prospective, so it's not

about any of the gains that

have accrued up to now, it's

about what would happen in

the future if we were to take up

their proposals.

“The easy thing to do here

would have been to ignore

these issues because they're

politically challenging and

politically difficult. But if

we’re really committed to

making sure our economy is in

a state to be able to withstand

the challenges - but also take

up the opportunities - of the

21st Century then we had to

take a look at these issues.”

He said he supported Prime

Minister Jacinda Ardern’s comment

earlier in the week that

small businesses and farming

communities were at the top

of her mind as the government

worked through the proposals.

“I agree with that sentiment.

Because we've had a lot of

conversations in New Zealand

over the years about property

and housing and the impact

of tax on that - we haven't had

so many conversations about

what it will mean for small

businesses and for farms, and

so we are acutely aware of the

issues that are being raised.”

In response to a question

from the audience, Robertson

said he thought political will

was “definitely” part of the reason

a capital gains tax had languished

despite being debated

for decades. “My view is it's

our responsibility to bring these

issues out. We haven't decided

what we're going to do yet and

we'll see where we get to but

not having the conversation to

me isn't an option because I do

see a degree of unfairness in

the system.

“I suspect it has a little bit

to do with the origins of New

Zealand and the way that property

in particular has played

such a big role in wealth in

New Zealand, and so anything

that touches on that becomes

problematic for people.

“You know what, I talk a

lot about inequality because it

matters to me, I don't like seeing

New Zealand society being


“We've got a level of income

inequality in New Zealand

that's high but been relatively

stable over a number of years.

Asset inequality or wealth

inequality, however, has grown

significantly, and that's largely

driven by home ownership

rates having plummeted. So I

think that now is a good time

to be talking about this even if

we haven't in the past, if we are

serious about trying to address

that issue around wealth and

asset inequality.”

Addressing inequality was

also at the heart of Robertson’s

approach to this year’s

upcoming inaugural wellbeing


“For many many years we

focused on pretty much one

Continued on page 10

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4 WAIKATO BUSINESS NEWS February/March 2019

“Tell them they’re dreamin,’ a capital

gains tax won’t help the provinces!”

This Government seems hell-bent on

killing off regional business aspirations

through the introduction of a

capital gains tax.

Did they learn nothing from the 2001

Tax Working Group, ironically formed by

Michael Cullen and which kicked out any

notion of a capital gains tax in 2001!

It’s one of our competitive advantages

of not having a capital gains tax compared

to other countries and it appears it

could be chucked out with the bath water

– dumb!

Let’s be honest, business

is already taxed, with the

reality of the value of a

business a simple net

present value of expected

income – meaning the value

of a business has already

been taxed.

Where’s the focus on reining in government

spending? There isn’t any. Where’s

the focus on driving better efficiencies in

local government? Yep, nadda! Why isn’t

the Government spending at 26 percent of

GDP and not the current 32 percent?

Where’s the reduction in corporate tax

to 21 percent (which is the OECD average)

from the current 28 percent?

And the family home is exempt – seriously,

that’s what’s been causing all the

issues, so we’ve been told.

Chris Simpson

Exempting parts of the economy just

adds to the compliance issues.

Let’s be honest, business is already

taxed, with the reality of the value of a

business a simple net present value of expected

income – meaning the value of a

business has already been taxed.

So, the reality is that any capital gain is

after tax anyway – so, why double tax it?

And it seems some business members

on the Tax Working Group don’t like the

capital gains aspect of the Cullen Tax Review

just released.

Robin Oliver, an ex deputy commissioner

of policy at the IRD, Joanne Hodge

and Kirk Hope’s minority statement distancing

themselves from the working

group’s conclusion backs us up.

The risks involved in extending capital

gains tax beyond residential properties


• Fiscal risks to the government

• Compliance costs

• Damage to equity markets

• Inconsistency in the tax treatment

of investors

Our current tax system is relatively

simple and efficient. It does not overly

stand in the way of the type of experimental

behaviour we shall need to see more of

in the future.

In our view we would be better off

amending some current rules (residential

rental homes) and enforcing existing rules


These are smart people who sat on the

taskforce and are disagreeing with it.

So, if an ex IRD Commissioner is

against the tax, then it’s obviously not a


Straight to the pool room with the

paper we say!

International students contribute to the buzz on the city campus.

Wintec backing

for sector overhaul

From page 1

He is keen that the change

is seen not as the ITOs being

folded into a bigger organisation,

but as the two systems

coming together.

“For me it's really important

that the vision is on what

can be achieved by merging

these two functions together in

a new entity, not winners and

losers, making sure we protect

the really important work that

both do. We've got to have more

apprentices and more in-work

training. We need more of all

of it.

“You don't want to have

good people leaving either

sector because of the turmoil.

Actually what we need is to

keep all the capability we can.”

While one of the issues has

been separate funding systems

for ITOs and ITPs, Christiansen

also sees problems with the way

polytechs and institutes of technology

themselves have been


“Our sector funding model

is broken in that it is too sensitive

to volume - a $100 million

a year organisation and we

can lose our entire bottom line

if 150 students don't show up.

That's crazy, you can't run a

place like that.”

That sensitivity can see ITPs

retrench and lose capability in

the short term and then strive to

regain it when student numbers

rebound, sometimes within a


Christiansen hopes for a

decent component of base funding

so the sector is less susceptible

to volume.

“I mean changes in some

of the funding requirements

so that people don't have to

be engaged in whole qualifications,

small bits of learning

can be funded and that mix of

on-job and off-job and in-work

can all be funded appropriately.

And let's just have a model

that means we're not having to

look over our shoulder at every

100 students, we actually get

on maintaining capability and

building quality.”

He says he also hopes

for efficiencies over time in

back-office costs, and see benefits

for smaller regional providers

who are potentially freed up

from having to run as entirely

stand-alone operations that the

current funding model barely

supports at their scale.

Christiansen recognises,

however, the “obvious tension”

between having a national body

and retaining regional responsiveness

that recognises the

needs of employers.

“Standardisation across the

country is great for standardising

quality assurance but it's

not necessarily the way to build

innovation and dynamism. You

don't have to be 100 percent

autonomous as organisations to

do that, but where’s the balance

point between being autonomous

and being heavily nationalised

that allows that regional

responsiveness? So what are the

Regional Leadership [Groups]

going to be? How do they build

in that voice for employers and


“I think there's plenty of

scope if they do it sensitively

enough to allow a bit of regional

innovation, a bit of regional


While every region will

cover the basics, there may also

be some scope for specialisation

under the model.

“Clearly there's an idea that

when you have a national body

overlooking the sector and then

regions, you can start to say

well someone might start to do

more of something than others,

especially at the higher levels.

You know, you could see that

happening with wine or agriculture

or a whole range of industries.

And again that makes a bit

of sense. We're a small country:

do we need 16 completely

standalone ITPs?”

Christiansen also sees

benefit in the new system for

employers such as Fonterra

who operate across the country

and who, until now, may have

had to talk to up to 16 ITPs.

For smaller employers, he

believes the new system may

be able to offer more flex so that

people can upskill once they've

finished an apprenticeship, or

take a variety of short, tailored

pre-trade courses and get full

recognition for that into their

apprenticeship. “Hopefully it

means there's a real positive

spinoff for them in the longer


In the short term, Christiansen

says while the national

What do the changes mean for you?

organisation will start “nominally

or notionally” early next

year the pace of change on the

ground will be slower, with

little likely to change over the

next couple of years in terms of

teaching staff and student programmes.

For Wintec itself, the

changes are likely to mean an

expanded role because of the

extra function performed until

now by ITOs and Christiansen

expects it to expand further

again with micro-credential

training, working with employers

and upskilling work staff

and retraining. That is likely

to be magnified as the pace of

change in the workplace accelerates

and employers require an

ever-shifting set of skills.

Whether Wintec retains

its name and brand is an open

question at this stage. “Why add

even more change to this would

be my view,” Christiansen said.

But he also says ITPs have been

trying to “lift the brand” of what

they do for years, and it will be

easier having a national body

doing it.

When it comes to international

students, who have

become an important component

of the tertiary sector,

Christiansen says Hipkins has

pledged that nothing anybody

is doing assumes a downturn

in international. “You just have

to go in our Hub here during

lunchtime, to just see how

amazingly diverse it is and the

buzz that brings, to see some

of the benefits. And of course

we've still got shortages in a lot

of skill areas for those international

students that stay. And

nationally it's still a massive

export industry.”

Is Christiansen optimistic

about the rollout?

“Reasonably, knowing that

it's complicated stuff,” he said.

“The starting point surely

should be, let's not break anything

that's working, let's build

on the good foundations we've

got in each sector and work on

it from there.

“The vision I think is good.

In three, four or five years’ time

it should be moving towards,

I think, something that could

really start to be quite transformative

in terms of how we

can get vocational and applied

training and education done.”

Business Floor, Wintec House Cnr Nisbet and Anglesea Street, HAMILTON

07 839 5895 | help@waikatochamber.co.nz


The Tertiary Education Commission will be

consulting at Wintec, on the city campus, on

Tuesday, 12 March. A working party from

the TEC will be presenting on the Reform of

Vocational Education. Waikato employers,

industry representatives and business people

are welcome to attend a special session

from 1.30pm to 2.45pm, followed by a

question and answer session from 3-4pm.

Held in Events Room 1, at the Gallagher

Events Centre, in the hub on the city

campus, it is the perfect opportunity for any

employers to hear more about the proposal,

find out about the submission process and

understand what changes are proposed.

The reform is one of the most significant

changes in tertiary education in recent times.

It is important that employers, industry, business

and community leaders get engaged

in the process to understand how their

needs for a skilled future-focused workforce

can be enabled and enhanced.

No booking is required. Campus parking

is limited so visitors to the campus are

encouraged to use the car parking buildings

or car parks close to the city centre.



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6 WAIKATO BUSINESS NEWS February/March 2019

From the editor

The announcements came

thick and fast in February,

from Education

Minister Chris Hipkins’ bombshell

about the formation of a

new national training organisation,

the New Zealand Institute

of Skills & Technology, to the

more predictable Tax Working

Group recommendations

including a comprehensive

capital gains tax.

Wintec’s acting chief

executive proved highly

positive about the first of

those, seeing the potential

for it to play an important

role as ongoing retraining

and upskilling become a feature

of our rapidly changing

workplace. It will all come

down to the implementation,

with Wintec keen to engage


A key opportunity for

Waikato businesses comes on

March 12 when the Tertiary

Education Commission presents

at Wintec’s city campus.

It’s an open event, and

a chance for Waikato firms to

learn more about the process

and hopefully add their voice.

Meanwhile, Finance Minister

Grant Robertson gave

the keynote speech at the

Waikato Business Summit

following the release of the

Tax Working Group’s proposals.

He fielded questions from

the audience about the tax

reforms but possibly just as

interesting were the questions

- and his answers - about this

year’s wellbeing Budget.

Robertson was at pains to

point out it would be built

on solid evidence, and that it

would be part of addressing

the country’s broader social,

economic and environmental

needs. It’s an interesting new

approach, and the Budget

will be fascinating. Given the

way in which child poverty

became an election issue, and

our shocking performance as

a country when it comes to

the issue, it’s also possibly a

long overdue approach.

Elsewhere in this issue,

the Productivity Commission

paid a visit to Hamilton as it

investigates the funding and

financing of councils. Is the

model broken? Maybe not,

but it certainly looks like it

could do with some help.

I also interviewed Meleane

Burgess, the very determined

and able founder of

the Waikato Pacific Business

Network, an organisation that

has the potential to do a great

deal of good for our Pasifika

community, which numbered

17,300 in 2013 and is growing


It’s a varied offering this

month, and I hope you find

plenty to interest you.

Ngā mihi nui




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The Tax Working Group’s recommendation of a capital gains tax

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Taking the first

hydrofoil e-bike

to the world

Manta5 asked Company-X to design

and develop four e-commerce

websites simultaneously.

When you’re launching

the world's first

hydrofoil e-bike you

need multiple websites internationally

that can withstand

hundreds of thousands of hits

per month.

Hamilton-based Manta5

designed and developed the

$7490 Hydrofoiler XE-1 in

New Zealand for riding over

lakes, rivers and oceans.

“We had developed a minimum

viable website,” says

Manta5 chief executive Greg


“We chose Company-X to

take it to the next level in preparation

for international sales

because we knew they had the

knowhow for building e-commerce

websites that could sell

the Hydrofoiler XE-1 in multiple

regions across the world.”

Manta5 approached

Company-X professional services

manager Michael Hamid

for help.

“We have worked with

Michael on multiple projects,”

says Greg. “He ran the software

development team that

supported Torpedo7 and 1-day

for Manta5 founder and director

Guy Howard-Willis and his

son Luke.

“Manta5 marketing manager

Louis Wilks and I came in

and spoke to Michael, and he

was able to bring in designer

and developer Pete Stewart

who had skills in the Shopify

front end.”

The Shopify e-commerce

platform was designed with

online stores and retail pointof-sale

systems in mind.

“We got a lot of value out

of talking to Pete,” Greg says.


Company-X's Pete Stewart.

“We understood what he was

really good at. Pete was up

front about what he could do

and was quite happy to collaborate

with another developer

on it.”

Manta5 appreciated

Company-X’s honesty and


Pete did a really

good job of getting

a good balance

between what we

wanted and what we


Company-X gave Manta5

direct access to its systems

for planning, tracking and

launching the websites in

New Zealand, the European

Union, United Kingdom and

the United States.

It was equally valuable

for Pete to have quick and

easy access to the Hydrofoiler

XE-1 subject matter experts at


“Manta5 provided a

style guide and photos and I

designed some mockups based

on their existing website,” Pete

says. “I worked directly with

Louis, which meant I could

gather their requirements, and

also implement any changes

they required quickly.”

It took about six weeks from

the start of design to launch

the New Zealand website and

about another month to launch

EU, UK and US websites.

“Michael did a great job

making sure that everything

worked beautifully,” Louis

says. “Pete was understanding

of our needs and great to

work with. If we had a question

he was straight there with an

answer no matter what time of

day or night we asked. It was

very reassuring to have someone

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job of getting a good balance

between what we wanted and

what we needed.”

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8 WAIKATO BUSINESS NEWS February/March 2019




To set the record straight

Exuberant city

businessman left

his mark

For whatever reason every morning,

I get out of bed and walk with cautious

optimism to the letterbox to get the

Waikato Times. The security light goes

on and I walk back inside to see what

news is about to unfold (in actual fact

the newspaper is one of the most versatile

purchases you can make – updates

covering national / international / business

and sports news, Public Notices and

Births, Deaths, Marriages – it is then an

excellent absorbent material for putting

in your shoes after going for a run in

the rain, allows you to light the fire in

winter, wraps up broken glass when one

of your kids has missed the basketball

hoop and hit the glasshouse – and there

are many more).

One Tuesday morning in mid-February

I saw the frontpage headline

Developers go cold on CBD

It look me a good five minutes to allow

my heartrate to get down to a level where

I could risk reading the article itself. Having

read the article, I was certainly mystified

as to the relationship between the article

itself and the sensationalist negative

headline, but at least the reporter hadn’t

misquoted me, as I know can happen on

occasions – one word added or left out

can completely change the interpretation.

The issue I have is that it was completely

taken out of context, as it was part of a

wider and more robust discussion about

the CBD and the largely positive activity

we are seeing.

The media tell us that this sells papers

and that they need to report the news, but

more and more people I talk to seem to be

of a view that they would rather hear more

of the good news in our communities. My

issue is that rightly or wrongly, what they

report becomes gospel and there often

needs to be more balance in the reporting.

This all came about from the

six-monthly HCBA (Hamilton Central

Business Association) report that I was

assisting Vanessa Williams with, in presenting

to the Growth and Infrastructure

7-9 Vialou Street Completed 2017

127 Tristram Street Completed 2017

521 Anglesea Street Completed 2018

Cnr Rostrevor and Vialou Streets Completed 2019

220 Tristram Street Nearing completion

15-17 Vialou Street Under construction

1 Vialou Street Under construction

Cnr London and Tristram Streets

Mike Neale - Managing Director,

NAI Harcourts Hamilton.

Committee of Hamilton City Council.

We were asked an array of questions

from the elected members, including

this one around CBD development. It

was clear that the removal of the remission

on development contributions in the

CBD is an issue and risk going forward

– as is the increase in land costs over the

last 2-3 years, along with the steady rise

in construction costs (which obviously

includes compliance costs and the ever

increase of cost in consenting), both of

which were also discussed openly in the

same forum.

As was stated at the time, until we see

the actual building consent and resource

consent numbers over the next 12 months

or so, we cannot say anything with absolute

certainty – but anecdotally, from what

we are seeing in the marketplace, there

has been a decline in the last six months

of CBD land sales for residential apartment

developments. Could this mean that

developers may need to review the market

segment that they have been focussed on

and look more towards the higher end of

the market where cost may not be such a

critical factor? That is possible.

Development contributions are the one

lever that Hamilton City Council has control

over - and with the new district plan

allowing for more inner-city living, along

with the remission on CBD development

contributions, this has had a significant effect

with new build residential multi-units

developments at:

Under construction

29-33 Clarence Street Soon to start construction

To be clear, there is a fantastic amount

of construction and redevelopment taking

place in the CBD and there is a confidence

and momentum in the market that I have

not seen before, certainly not in my 15

years in the industry. We are fortunate to

have an existing pipeline of both residential

and commercial projects under way,

which will finally accommodate more

people living and working in the CBD

than ever before.

NAI Harcourts submitted on the new

district plan to Hamilton City Council in

2018, on behalf of a number of mainly

residential developers, and the risks that

were associated with the removal of the

remission on CBD development contributions

– we thought it was too early to

remove them then and we think it’s still

too early now.

Our CBD Office and Retail Occupancy

Surveys will be released over the next

few weeks, so along with our Industrial

Occupancy Survey, let’s see what that

data shows – again I remain quietly optimistic.

Little known fact:

There are 16 cities around the world

called Hamilton – 10 of these are in the

United States of America and only one in

the United Kingdom (Scotland).

Source: GeoDatos 2019

NAI Harcourts Hamilton

Monarch Commercial Ltd MREINZ Licensed

Agent REAA 2008

Cnr Victoria & London Streets, HAMILTON

07 850 5252 | hamilton@naiharcourts.co.nz


Joe di Maio was one of Hamilton’s best

known – and most loved – businessmen,

and a pioneer of the city’s dining scene.



MARCH 12, 1933 –

FEBRUARY 16, 2019

Hamilton has two things

to thank Joe di Maio for:

20 years of mouth-watering

pizza and excellent coffee

and a giant Christmas tree

towering over the CBD every


For years even the dampest

wintry day in Garden Place had

one thing going for it: a burst of

music – usually Italian – carried

on the chill wind.

Opened in 1981 and situated

next to the library – pre-dating

it by at least a decade – the crisp

red-and-white decor of Joe’s

Gelato Arlecchino, replete with

large Italian copper-and-brass

espresso machine, boosted the

spirits and energy levels of


Deputy mayor Martin Gallagher

described Joe, who served

two terms as a city councillor,

as a larger-than-life character,

an extroverted and boisterous


“Joe’s spot in Garden Place

was an iconic Hamilton eatery.

It was Joe’s dream to open a

place like that, and he took great

pride in serving up authentic

Italian pizza and gelato, and

espresso from a tremendous

golden machine which caught

the attention as much as Joe’s

trademark lively conversation.

“He was an absolute legend

of the central city.”

Such was his mana that

when Joe retired 21 years later,

the Italian ambassador Roberto

Palmieri flew in to honour the


When Joe pulled into town,

Hamilton was a vastly different

place. In the wider city, milk

bars, huge booze bars, nightclubs,

and restaurants such as

Cobb & Co were about all that

was on offer.

Joe’s gelato, pastries, pizza,

and coffee dragged the city's

entertainment scene from its


It was Joe, supposedly, who

was the first to put a table outside,

beginning the city's love

affair with alfresco dining.

Joe came to New Zealand

as a raw teenager with little

English in 1951.

As he told it, his typical

“Italian mama”, Letizia,

encouraged him to emigrate

when he was just 17.

She packed his bags, even

including precious cheeses and

salamis (which were, of course,

confiscated by Sydney customs)

and sent him on his way.

Said Joe: “It was after the

war, there wasn't much of a

choice in Italy.”

His mother remained a daily

presence in the form of a large

photo in his gelateria.

New Zealand perfectly

suited Joe’s work ethic and

versatility. He was met off the

flying boat from Sydney by his

uncle, who took him to Nelson,

where he worked growing

tomatoes for three years.

In some ways I feel

as if I have served 20

years in jail because

I've been fixed to

the one venue for so

long. But I have had

wonderful inmates.

I've met so many

good people, they've

been my soul,”

he said at the time.

He then went back to his

original profession as a cabinetmaker,

working for a time on

a dam being built in the Cobb

Valley. Also, while in the Nelson

area, he learnt ballroom

dancing and became a professional


In 1953 he applied for a

carpenter's job in Murupara

and stayed in the small Bay

of Plenty timber town for 25

years. While there he decided

to change his profession, and as

Murupara had no hairdresser,

he went to Wellington to train,

and then opened a salon.

He also had other businesses

at times: an auctioneers,

a menswear shop, a coffee bar,

and even a taxi. Most nights he

worked the midnight shift.

Joe served the Murupara

community in the St John

ambulance, the fire brigade,

and on the borough council for

nine years.

When he had a spare

moment, he exported rugs to


In Hamilton, Joe developed

a circle of Italian friends including

Pino Grille, who helped

him set up Gelatos, Hugo Gini,

Paolo Spadoni, and cricketer

Daniel Vettori's father, Diego.

Joe admitted just before

he retired from the gelatoria

in 2002 that, at times, he had

found it hard to stick out the

two decades in Garden Place.

“In some ways I feel as if

I have served 20 years in jail

because I've been fixed to the

one venue for so long. But I

have had wonderful inmates.

I've met so many good people,

they've been my soul,” he said

at the time.

His tolerance and acceptance

of children was legendary,

with one customer telling

the Times’ that Joe did not get

“all uptight” and insist on high

chairs and peace and quiet.

Pinned to the wall when he

shut up shop for good was a

card from a Melville Primary

School pupil following a class


“Dear Joe, Thank you for

taking as (sic) from (sic) your

shop and giving us an ice cream

too. And thanks for the hot dog.

The ice cream was the best.

From Shane”.

Joe successfully stood for

Hamilton City Council in 2004

and was re-elected in 2007.

Councillor Dave Macpherson

says he was noted for

his friendliness to colleagues

around the council table.

In 2007 Joe initiated an Italian

migrant exhibition at the

Waikato Museum after being

part of the planning process for

a larger exhibition at Te Papa

in Wellington called “Qui tutto

bene”. His tremendous golden

espresso machine featured

prominently in both.

Former deputy mayor Gordon

Chesterman said Joe was

influential in securing Hamilton’s

giant Christmas tree,

placed in Garden Place – just

metres from the old Gelato

Arlecchino site – every festive


The flag above the council

building flew at half-mast when

Joe was farewelled at St Peter’s

Church in Cambridge.

Joe was father and father-inlaw

of Carina and Hugo, Angelina

and David, Giovanni and

Harriet, Mario and Hope, and

Antonia and Steve; Nonno of

Beccy, Jess, Bella, Luca, Matteo,

Valentina, Lorenzo, Edie,

Evita, and Nina; and the former

husband of Jan Kissane.



Pacific business network builds for

Waikato future

The Waikato Pacific Business Network

is looking to build on momentum gained

since its launch last year.


It has several event plans for

2019 and is building on alliances

with tertiary providers

in the region.

Network founder and board

chair Meleane Burgess has also

been recently appointed to the

Pacific Steering Group for the

Ministry of Social Development,

and says central government’s

focus on the regions is


Burgess, an accountant

who is managing director of

Dynamic Advisory Ltd, is the

sole Waikato member of the

steering group, in recognition

of her work advocating for the


“The Ministry for Pacific

Peoples is now focusing on

enhancing growth for Pacific

peoples in the region through

the Pacific Employment Support

Services,” she said.

“This is very positive for

Waikato given the recent government

focus on regional economic

development for Maori

and Pacific.

“The appointment of the

new Assistant Vice Chancellor

Pacific for the University of

Waikato, Dr Keakaokawai Varner

Hemi, earlier this year after

the launch of its Pasifika Plan

in 2018 is a strong indication

of the great strides and progress

that the Waikato Pacific

community has made over the

past five years,” Burgess says.

“This is an exciting time for our

Pacific people in Waikato.”

Since the official launch in

May last year at Innovation

Park, attended by Minister for

Pacific Peoples Aupito Tofae

Su’a William Sio, the organisation

has been building its

membership while continuing

to make connections.

Burgess says the network

has identified almost 60 businesses

in Hamilton alone that

are owned by Pacific Island

people, from one-person bands

to a recruitment company that

also has branches in Auckland

and Tauranga.

“In the 2013 census it as

identified that the Pacific population

in Waikato is 17,300 and

Meleane Burgess is

looking ahead to an

interesting year.

this number is predicted to double

in 2018.”

She says the network’s

vision is to grow more sustainable,

more profitable and well

connected Pacific-owned businesses

in Waikato. She says

they hope the businesses can

grow to the point where they

can look to their own community

when hiring.

It's a really interesting

journey and I think

we're in at the right

time given the hype

about Waikato and

economic growth.

“We are trying to get those

businesses and business owners

to say, what are the challenges

they are going through as a

business owner in Waikato?

Because they're just running

their own business blind sometimes.

For us it's more saying to

them, it's okay to ask questions.

“We see ourselves as a

platform to connect, share and

empower our members. We

leverage to the local business

community, collaborate and

create partnerships with organisations

that have the right tools

and resources to assist our businesses.”

Their networking events

give Pacific businesses an

opportunity to share their journey

and tell their story as this

is an integral part of their heritage.

Many Pacific people in

Waikato are young, in the

14-35 age group, and Burgess

says creating role models in

the community is important.

“Some of these businesses have

gone through a lot of trials and

failures but are resilient and

pick themselves up. Those are

some of the stories our youth

needs to hear. It's not going to

be easy for them, the world is

changing so much.”

For Burgess, the network

represents more than six years’

planning and work.

“Back in 2012 the work

started when a need was identified

for adequate support for

Pacific business owners and

professionals in Waikato. The

need arose as the Waikato

economy continued to grow

and there was no apparent support

for Pacific businesses in

the region.”

She saw the gap and started

networking events in 2012.

That led to the formation of the

Waikato Samoa Business Network,

but those involved realised

there was a wider interest

and wider need.

“Every event we had more

and more people started coming

out. A lot of other Pacific

people started to come.”

They changed to Waikato

Pacific Business Network and

incorporated in December

2017, bringing in a high-powered

executive committee to

lead the organisation to the next


That committee includes

Richard Coventry from the

Perry Group, Doug Wilson

from Deloitte, Aidan Warren

from McCaw Lewis Lawyers,

Lale Ieremia from PCM Consulting

Ltd, Rachel Afeaki-Taumoepeau

from FaceNorth Promotions

Ltd and Alana Tyrell

from Alignz Recruitment, with

Pasifika making up more than

half of its executive membership.

“Through the Waikato

Pacific Business Network we

believe that we can grow our

Pacific community to create

wealth for our Pacific people

and provide stability not only

in the community but most

importantly our families,” Burgess


“It's a really interesting

journey and I think we're in at

the right time given the hype

about Waikato and economic


Minister for Pacific Peoples Aupito Tofae Su’a William

Sio, centre, was at the official launch last May.

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Waikato Branch – Upcoming events/courses

At the Institute of Directors

we’re on the pulse of governance.

Connecting, equipping and

inspiring directors through thought

leadership and our extensive

network, professional governance

courses, events and resources.

12 March 2019

'Governance of a professional service firm in the modern era'

Speaker: Jon Calder and Phil Taylor, Tompkins Wake

Time: 12.00pm – 2.00pm, FMG Stadium Waikato

18 April 2019

'Future of Work'

Speaker: Laurie Sharp, ASB

Time: 12.00pm – 2.00pm, FMG Stadium Waikato

CPD: 2 points

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To register, please contact:

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2 - 3 April 2019

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CPD: 14 points

Waikato branch is kindly sponsored by:


10 WAIKATO BUSINESS NEWS February/March 2019

Wide-ranging inquiry focuses

on council funding

The Productivity Commission has pointed

to variable performance between councils

when it comes to efficiency.


Speaking in Hamilton,

commissioner Murray

Sherwin said driving efficiency

in the use of resources

in local government is a challenge.

The commission was in

Waikato as part of its inquiry

into funding and financing of

local authorities.

“It's pretty clear as we look

across local government that

there's quite a wide range of

performance, if you like, on

efficiency ground,” Sherwin

told an audience of about 30 at

an engagement meeting organised

in February by Waikato

Chamber of Commerce.

“You get the councils with

highly efficient and competent

mayor and chief executive particularly

and they can do some

pretty interesting stuff and do

it well, and others which on

the face of it look to be rather

better resourced are much less

functional in terms of their performance.”

He said he thought mechanisms

such as the Council-

MARK scheme are “pretty

effective” as a way of measuring


The scheme, set up by Local

Government NZ, rates councils

against key performance indicators.

But few Waikato councils

have signed up to the Council-

MARKscheme, which is voluntary

and rates councils on

categories including investing

money well and leading locally.

There's some pretty

serious technical

issues with how you

deal with water and

getting it right matters

a lot, and there are

opportunities clearly

to do that in more

professional ways.

Waikato Regional Council,

Matamata-Piako and Hauraki

are among those who are on

board, with the regional council

heading the field with an A rating.

Also on board are Ruapehu

and Taupō.

That leaves Hamilton City


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Murray Sherwin and Waikato Chamber of Commerce chief executive Chris Simpson.

Council, Waipā and Waikato as

notable absentees, along with

other smaller councils from the


Sherwin also referred to

long term and district plans as

opportunities for local communities

to get involved in telling

councils what they want. “But

they tend to be pretty unwieldy

and actually very expensive

and for all sorts of reasons don't

necessarily draw in the widest

range of citizens,” he said.

“It tends to be heavily biased

towards male, pale and stale


The commission is set to

take a year to 15 months to

complete its inquiry, which will

look at what is driving the cost

of services provided by local

government, whether the funding

and financing arrangements

are adequate, and, if not, what

could be changed.

“The cost of providing services

runs ahead of CPI consistently,”

Sherwin said. “Is that

coming out of increased compliance

from central government,

is it coming from the cost

of providing infrastructure, is it

because councils are extending

their mandates?”

The commission will look

at current funding frameworks,

most of which are “heavily

dependent” on rates, but under

its terms of reference will not

look at local body boundaries,

at rating Crown or iwi land and

has also been told it should not

recommend significant privatisation.

As well as looking at the

challenges that come with

growth, the commission will

also look at those areas with

stagnating populations.

Sherwin said about half to

two thirds of New Zealand’s

72 local authorities have flat

to declining populations, often

with ageing populations. In

many cases they face replacing

or upgrading expensive infrastructure,

while struggling to

find a rating base to do it.

“Capability and capacity

definitely in a lot of the smaller

rural councils is a real battle,”

Sherwin said. “Provision of

those sorts of services to the

standards that are safe for the

community is increasingly

problematic. We hear stories of

goal and that's GDP growth,”

Robertson said. “GDP growth

matters because it's a good

measure of activity in the


“It shows that things are

happening. But it doesn't

measure everything and if we

become totally fixated on it,

we run the risk of people being

left out or left behind.

“So we had three and a half,

even up to four percent growth

in New Zealand over the last

few years, but at the same time

the OECD told us we had the

world's worst homelessness.

“We know that child wellbeing

has reduced and child

poverty has increased, we

know that our rivers are more

polluted than they ever were,

we know that people feel less

secure in their communities.

“So you can have economic

growth but if it doesn't balance

up in the rest of society then

we ask ourselves, is that success

for our country?”

He said the wellbeing Budget

was based on work Treasury

was doing, pre-dating his

Government, on the Living

Standards Framework, which

looks at the four capitals:

financial, human, environment

and communities.

Treasury has developed

about 60 indicators to measure

progress against.

“So we'll be doing that

and an example is in the child

wellbeing area, where as Minister

of Finance we changed

the law so that I'm obliged to

communities with two or three

hundred people and there's half

a million tourists going through.

“We've been asked to look at

these slower-growing, smaller

and more challenged communities

as well - what sort of

options and possibilities do we

have have to get them into a

better place?”

Sherwin referred to the

model of Wellington and Hutt

Valley, where the councils

retain ownership of their water

infrastructure but share their


“There's some pretty serious

technical issues with how you

deal with water and getting it

right matters a lot, and there are

opportunities clearly to do that

in more professional ways.”

Sherwin said the commis-

sion would probably comment

on the coordination and leadership

that could be provided in

large, complex areas, particularly

those that cross multiple


He also said they would

look at the distribution of rates,

where they fall and how they

are allocated between residential,

commercial and rural, and

the basis on which that occurs.

The deadline for submissions

has closed but Sherwin

said in response to a question

from the audience that the commission

has never yet turned

down a late submission.

Its issues paper, published

in November last year, can be

found at here: https://www.


Finance Minister addresses

growth, inequality

From page 3

report on how we're going and

improving child wellbeing

against specific indicators in

each Budget, and we're looking

to do that across a number

of areas.”

He said the Budget would

have five priorities based on

the information about what

matters to New Zealand’s

overall wellbeing.

“Two of them are broadly

in the economic wellbeing

sphere. The first of those is

around the just transition to

a lower carbon economy, and

the second is around, how do

we grasp the opportunities

and meet the challenges of

the future of work in a rapidly

changing technology? How

do we help businesses get on

board with that, how do we get

communities connected?

“The third, fourth and fifth

priorities are all more in the

social area and they are based

on evidence, and on what

we've concluded from that

Treasury work, from talking

to experts and our science

advisors, [and] will make the

difference to long-term intergenerational


“And those three are in the

area of child wellbeing, and in

particular with a focus on the

impact of domestic and sexual

violence; secondly around

closing some of the gaps, and

disparities that have emerged

in Māori and Pasifika economic

and social opportunities,

the evidence tells us we

have to address that; and then

finally the one that I think most

people will associate with

wellbeing, which is mental

health, making sure that mental

health and wellbeing of our

people is primary in the way

that we do our work.

“You might say, every government

says that. The difference

with this Budget is now

every minister is responsible

for each of those priorities.

“So in terms of mental

health it's not just the Minister

of Health who's responsible

for that - it's what the Minister

of Education can do, what does

the Minister of Corrections do

to support mental health, housing,

social development.

“All of that is now much

more integrated, we're trying

to break the silos of government

down and we're trying

to look beyond this generation

to what will have the biggest

long-term impact.”

He said the Budget documents

would also look different

this year, likening them

to business annual reports,

with the front two thirds about

“what you do, why you do it”,

and the final third the accounts.

“The accounts matter, and

they will continue to matter to

us, we have to be fiscally disciplined,

we have to have the

economy growing well, but

we've also got to talk about the

why and the what of government,

what are the outcomes

that we're trying to achieve.

“So it's a big change, it's

one that I hope people will

appreciate, that it gives us a

much better picture of where

the government is heading

through these challenging and

interesting times.”



Foster Group enters an exciting new era

Foster Group proudly opened their new

head office in Arthur Porter Drive. The office

has been created as a showhome for the

Foster Group, and represents a significant

investment for the Group in providing a

place for their team to be proud of.

“We were grateful for the

support of our community

at the opening of our new

offices, commented Leonard

Gardner, Foster Group’s commercial

manager. “As a company

our purpose is to create a

great community, and an event

like opening a new office is a

chance to bring your community

together to celebrate.”

The building was officially

opened by Graham Mallett

and Minister of Finance Grant


Graham spoke of Foster

Construction’s history in the

Waikato, commenting on the

connection with Arthur Porter

Drive, and the longstanding

relationship between Fosters

and Porters that started with

Arthur Porter. Graham noted

that while the current company

Foster Construction was

46 years old, L G Foster set up

and ran business since 1948.

The new office has been

designed to accommodate the

Foster Group businesses which

are Foster Develop, Foster

Construction, Foster Maintain,

Foster Engineering and

Foster Transport. Investments

into new technologies and

resources in the building are

already bringing efficiencies

into the business.

“The new office has been

designed to create a modern

workplace with an open plan

office environment, and as

much flexibility as possible,”

says Gardner. “This includes

investment in items like gantry

cranes in the engineering

workshop, video conferencing

facilities in the office and

a new cloud IT system that

enables the Fosters BIM modelling

team to grow.”

Foster Construction has a

number of prominent projects

in the Waikato, and last year

completed the first stage of the

Bayfair development in Mount

Maunganui. The commercial

construction market is growing

quickly as business in the

Waikato continues to develop

and expand, and the new head

office provides Fosters’ 175

staff with a base to operate

from and deliver projects.

One of the Foster Group’s

key strategic objectives is to

become a preferred employer

in the Waikato and construction

market. ‘We are looking

to build a team that supports

the purpose and contributes to

the culture we are trying to create.

An important part of this

is the physical environment

that we provide for our staff to

work in. At the end of the day

we want to employ the best

people so that we can deliver

the best projects.”

An important aspect of the

building is how it engages

with the community. With the

open foyer, café and accessible

meeting rooms available for

use, a number of companies

that are a part of Fosters community

have used this space to

have meetings offsite.

Foster Group Directors - Ross Pacey & Leonard Gardner

Fosters Grant Robertson

and Jan Barnes.

Andrew King, Leonard

Gardner and Grant Robertson.

Grant Robertson and

Leonard Gardner.

Brad Wade, Adam Findlay, Alan Wade and Colin Wade.

Blair Williams, Graeme Giles and Wayne Giles.

Brad Wade, Alan Wade

and Ross Pacey.


GO ONLINE: www.rutherfordbusiness.nz

EMAIL: wendy@rutherfordbusiness.nz

PHONE: 021 389 937


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Friday 10 May 2019

Friday 24 May 2019

Friday 7 June 2019



The name’s been well

known as the leading

producer of high

quality conferences,

functions and major

events for over

50 years,

Digital system for exporters

The Waikato branch of ExportNZ organised

a well-attended breakfast in February,

where exporters learned about blockchain

technology, a digitised, decentralised,

distributed ledger of events or transactions.

Attendees were told about its successful use

by Waikato company, Greenlea Premier Meats.



In our sixth decade we

continue to evolve and

develop but the key

difference is still

always on the plate,

our creative and



We’re also very good

at managing all the

details that can turn

one-off functions or

complex conferences

into world class,




1. Albertus Smith, Jack Vollebregt, Melina Lisignoli and Mike Atkins.

2. Gareth Nuzum, Chris Musgrave and Brynn McKenzie.

3. Hiyam O’Donnell and Fei Goo.

4. Sharon Robertson and Michael Bassett-Foss.

3. 4.

Celebrating the first year of Wintec’s physiotherapy school

Wintec celebrated the launch of its

Physiotherapy School on Thursday, February

21 with a gathering of staff, students, regional

physiotherapy providers and representatives

from the Physiotherapy Board of New Zealand.

Wintec receives its Certificate of Accreditation from the Physiotherapy Board.

From left to right: Dr Jon Warren and Jeanette Woltman-Black, Physiotherapy

Board of New Zealand: Dr Angela Beaton and Julie Thorburn, Wintec Centre

for Health and Social Practice; Janice Mueller, Physiotherapy Board of New

Zealand; and Wintec acting chief executive David Christiansen.


1. Paul Holloway, Timi Tapara, Sean

Mathieson and Eti Televave.

2. Dawn Birrell and Claire Tahu.

3. Jeanette Woltman-Black, Lianne

Kohere and Bev Hoskins.

2. 3.

In 2018 we evolved our name to Montana Food and Events to

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difference, plus highlighting our expertise at Event Management.

In an instant age, with a multitude of demands the pre, during and

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Whether your event is a one off function, complex conference

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our Event Management will guarantee its success.

Gate 6, Claudelands Events Centre, Brooklyn Rd, Hamilton 3214

07 839 3459 | info@montanafoodandevents.co.nz | montanafoodandevents.co.nz



Tips for giving the speech of your life



Heather Claycomb is director of HMC Communications, a

Hamilton-based, award-winning public relations agencys.

This month my team is helping a client put

together a “make or break” presentation

that will either see him get one of the

biggest contracts of his life or send him

packing to regroup and start again.

No pressure, eh?

So, while we’re in

the thick of it, I thought

I would share a few tips on giving

an incredible presentation.

Follow these six rules and

you’ll increase your chances of

success exponentially.

Do your research

Your talk needs to relate to the

sphere in which your audience

operates every day. If you’re

presenting to a company, you

need to understand their strategy,

their business goals, their

purpose. This will help you

demonstrate how your product,

service, idea or partnership can

help them achieve their goals.

Use your networks to find

out information about the people

you’re talking to. What’s

their style, what excites them,

what are their pet hates, what

sort of attention spans do they

have, are they creative or analytical?

Being well-researched will

help you engage and relate to

your audience.

Know who’s in the room

Whether you are selling your

services, giving a conference

speech or delivering a motivational

talk, you need to understand

who is going to be listening.

Who’s going to be in the

room? What are their job titles,

what are their interests, what

are their motivations?

And don’t ever make

assumptions. For the speech

we’re working on, we originally

thought it was a presentation

to two people, but a

quick query led us to discover

it’s going to be 14. If we hadn’t

asked this simple question,

can you imagine the “oh crap”

moment our client would have

had when he walked into the


Know who’s in the room

and you’ll be one step closer to

understanding how to connect.

Earn the right to be there

When giving an important

speech, sales pitch or presentation,

you can’t simply launch

into your own, selfish reason

for being there. This is especially

true if you are asking

for something significant from

your audience. The first thing

you need to do is make a great

connection with the individuals

in your audience and earn

the right to take up their valuable


By launching into the crux

of your talk too soon, you’ll

leave the audience thinking,

“Who is this person and why

should I care?” You don’t want

to risk them turning off and


So, start your talk by giving

some information about yourself.

Talk about what led you

to being in front of your audience

today. Be authentic, real,

personable and work to make a


Developing a bond with

your audience first helps you

earn respect, gain attention and

will increase your chances of


Keep it all about them

When putting together a sales

pitch or persuasive speech,

it’s only human nature to have

selfish objectives regarding

the outcome you want for

yourself. Of course you want

to sell your product or sign a

partnership agreement or convince

people of your way of


But the key thing to remember

is that you will get what

you want by keeping your key

points focused on your audience

and what is in it for them.

What benefits will they

realise, how can you help them

reach their goals faster, how

will you make them look good

to their boss, how can you satisfy

their selfish ambitions?

Check your language and

your key points and make sure

it’s focused on your audience,

not you.

Don’t forget to ask

How do you end your talk?

Don’t forget to ask for what

you want.

The biggest mistake I’ve

seen people make in presentations

is leaving their audience

with lots of information

but failing to “close the deal”.

You’ve only got one chance –

make it count. Tell your audience

exactly what you want

and pause to hear the answer.

If you’ve followed the steps

above, then it’ll be hard for

them to say no.

By asking for what you

want and getting an answer,

you’ll be able to move to the

next step or move on.

Practise out loud

With any speech, it is imperative

to practise out loud.

Words on paper often sound

incredibly different when spoken.

Words that make sense in

a written document can sometimes

trip you up, but you’ll

never know until you talk it


It’s also impossible to tell

how long a written speech will

take until you do a real live

practice session. If you can

find a friendly person or two

to listen and give you honest

feedback, that’s even better.

But at the very least, speak it

out loud to yourself several

times before the big day.

Stumbling over your words

and running over time is a huge

mistake that’s avoidable with a

little bit of practice.


“What’s my business really worth?”

In my experience, everyone is

going to have a different opinion

on the value of your business.

Your spouse, business partner,

business peers, accountant,

banker, and friends. However, as

legendary investor Warren Buffet

says ‘Mr Market’ is the ultimate

judge of value.

Whatever your reason for selling

(succession, investment,

or sale), you want to determine

an accurate assessment of the

value of your business and there

are really only two credible options.

1. Accounting professionals who

specialise in completing valuations

for SMEs and MEs

2. Licensed REAA 2008 Business

Brokers, like myself and the

ABC Team, who can provide an


My colleagues and I have both

the skills and experience, plus

availability of current and relevant

market sales evidence, to base

our analysis on.

Any business can be made up of

these components:

• Stock (as cost value)

• Tangible Assets (usually at

depreciated value)

• Intangible Value (common

terminology, goodwill)

Stock and Tangible Assets are

usually easily determined, the mix

of ‘science and art’ is in determining

the Intangible Asset component,

therefore the total business


The main business valuation

methodologies are:

• Earnings based (determining

future income and capitalising,

or discounting)

• Asset based (used less frequently

and only for specific


• Market based (market data

comparison and sector norms)

Let’s briefly cover the market

based approach, more

commonly used by myself,

and the ABC Team.

The primary step is normalising

any business’s recent financial

results, by determining EBPIDT

(Earnings before Proprietor, Interest,

Depreciation and Tax), which

removes any non-trading income,

non-cash expenses, personal

expenses, and one offs, thus reflecting

the owner’s actual return

from the business. Secondly the

key financial ratios, trends, and

composition (Tangible Assets

and Stock) of the particular business

are determined.

Then the above is compared

to sales evidence, for that type

of business/sector (nationally

from the BizStats database), and

against local Waikato business

sales. Typically considered are;

gross revenue multiplier, Intangible

Assets as % EBPIDT, Selling


The numbers aren’t the whole

story. From here the thinking, and

often workshopping within the

ABC Office, about all the other

aspects of, and factors affecting

that business begin includes

things like:

• How long has the business

been operating

• Market position and competitors

• Brand and marketing

• Stability of staffing

• Suppliers and clients

Business systems

• Compliance

• Premises and location

• Dependence on existing


• The sector (growing, declining,

or disrupted)

• Saleability (number and type of

potential purchasers)

The outcome of the above process,

for yourself as the business

owner, is receiving a realistic market

value (or range) to assist your

decision making.

The appraisals currently on my

desk; professional services, automotive,

franchise gym, investment

services, transport, import

and distribution, are all very

different businesses, but can be

assessed using the same proven

methodology and thinking.

If you’d like to confidentially

discuss the future options for your

business, please give me a call.

Licensed REAA 2008

Tony Begbie | Business Broker | 029 200 6515 | www.tonybegbie.co.nz

14 WAIKATO BUSINESS NEWS February/March 2019

Multi-million makeover for airport hotel

A multi-million dollar top-to-toe makeover

of the Hamilton Airport Hotel will deliver

a destination restaurant plus 4-star

conference and accommodation facilities

for the region.

The revamped 62-room

hotel will be completed

by Christmas under the

management of family-owned

Jet Park Hotel Hamilton from

May 2019.

Ownership of the hotel will

remain with Waikato Regional

Airport, which bought the hotel

in January 2018 as part of its

strategy to grow non-aeronautical

revenue streams.

Airport chief executive

Mark Morgan acknowledged

the role of Bruce Parker and his

team who have leased the hotel

since the airport bought it. Jet

Park, which already operates

hotels in both Rotorua and

Auckland, had a proven track

record in outstanding hotel

management and shared the

airport’s vision, he said.

“This will not be a budget-style

facility. We want a

high standard of accommodation

with a range of other

quality offerings including

a restaurant, bar and extensive

conferencing facilities at

the hotel and terminal. Our

growing regional visitor market,

along with the increase in

flights coming in and out of

Hamilton shows the demand is

there and growing.”

The existing hotel will

remain open during the refurbishment

programme which

will be project managed by the

airport and Jet Park. Jet Park

owner Liz Herrmann said the

hotel, to be rebranded as part

of the Jet Park group, would

offer an “exceptional gateway

to Hamilton and the Waikato”.

“The location and facility

has absolutely enormous potential

and we will be refurbishing

it from top to bottom. Nothing

will be the same. We’ll be starting

with bed linen and ending

with a brand new commercial

kitchen and destination restaurant

plus outstanding conferencing

facilities,” she said.

“We want to create something

really vibrant and take

advantage of the beautiful gardens

and the wonderful green

space which is something you

just don’t get everywhere. In

that respect, we think there is

also potential for weddings and

other functions so there is a lot

of opportunity on the site.”

As well as a Qualmark 4-star

hotel rating, Jet Park would aim

to secure silver status for environmental

responsibility and

sustainable management. The

hotel would showcase original

New Zealand artwork and

Jet Park would look for works

from Waikato-based artists,

Herrmann said.

“The hotel will be a showcase

and gateway to the region,

so let’s celebrate that.”

Hamilton & Waikato Tourism

chief executive Jason

Dawson said Jet Park was an

experienced operator he predicted

would do “very well”

Jet Park owner Liz

Herrmann and airport chief

executive Mark Morgan.

in Waikato.

“Based on what Jet Park has

done in Rotorua and Auckland,

they will do a great job and the

refurbished 4-star hotel will be

a very good asset to our tourism


Morgan said the appointment

of Jet Park to operate

the hotel would secure the

airport’s investment in the

facility. He expected the hotel

would strengthen the long-term

earnings of the WRAL Group

which includes Hamilton Airport,

Hamilton & Waikato

Tourism and Titanium Park


•WRAL is a council-controlled

organisation owned by Hamilton

City, Otorohanga, Waipā,

Waikato and Matamata-Piako

District Councils.

NZ Startup Bootcamp provides

platform for entrepreneurs

NZ Startup Bootcamp will be an intensive

weekend of brainstorming, testing and mentoring.

Soda Inc wants to attract

national participation as

it launches NZ Startup

Bootcamp, a new name for


The weekend-long business

bootcamp will provide

a platform for participants

to test their entrepreneurial

skills, test and validate an

idea they’ve had or get feedback

and exposure on a startup

they’re building from talented

mentors and business legends.

The bootcamp will be

held at the Wintec Atrium in

Central Hamilton from May


Soda Inc head of operations

Rachel Adams is encouraging

people with innovative business

ideas or a startup to register

their interest for a place

Mighty Waikato tea attracts

visitors from around the world

The recent rebranding of

destination Hamilton/

Waikato as ‘The Mighty

Waikato’ has been warmly

welcomed by Zealong Tea

Estate, which champions the

Waikato region on its tea packaging

around the world.

The country’s only commercial

estate, which welcomed

more than 50,000 visitors

through its gates during the

2018 calendar year, is proud to

call Waikato home. Their story

started when founder Vincent

Chen noticed the abundance

of garden camellias, a relative

of the tea plant, thriving

effortlessly in Hamilton. The

rest, as they say, is history, and

now boxes of Zealong tea destined

for overseas boast a New

Zealand map with the words

Waikato, New Zealand”

alongside its organic certification

and Fernmark logos.

The majority of these packages

are headed to tea stores

across Germany, UK, Switzerland,

and Czechia; China and

Japan; and the United States;

and general manager Gigi

Crawford says it’s no coincidence

that these countries are

reflected in their visitor numbers.

“After we signed our

agreement with [German tea

retailer] TeeGschwendner in

2016, we noticed a lot more

German visitors.

“When we talk to them,

very often we find they are a

TeeGschwendner employee or

customer, or maybe they have

a friend who works there.”

Aside from New Zealand,

the top countries of origin for

Zealong’s guided tour last year

were US and UK, followed by

Australia, Canada, and Germany;

they are countries which

also happen to be home to a

growing market of consumers

who are interested in the craft

behind their food.

Many know the stereotype

of the tea-loving Brit – the UK

and colony countries do have

strong tea cultures (despite

being overshadowed by coffee

in recent years), but beyond

drinking tea, there is simply

not a huge amount of knowledge

about tea history, what

tea is and the process it goes

through before it ends up in the


Zealong tea’s origin information,

organic and traceability

certifications all provide

credibility of a genuine paddock

to cup story. However,

being able to visit the tea

estate and have a hands-on

experience with the process

creates a new level of connection

to that story, and to existing

tea rituals.

“When people try our tea,

or find out that New Zealand

grows tea, they want to learn

more – they visit our website

in the 20 available team spots

to participate in the weekend.

There are two categories: Best

Startup and Best Idea. Both

have a cash prize of $10,000

and services for the winning


Registrations of Interest

are open now and applications

for a team spot will open on

March 18.

“We wanted to open the

event up to both people with

ideas and to people who are

already in business and want

to use this platform as an

opportunity to get feedback

and test their business model

over an intensive weekend,”

she said.

“We want to attract

national participation and we

are currently looking for flight

sponsors so participants can

get to Hamilton.”

There are other sponsorship

opportunities still available.

But the Best Idea and

Best Startup category sponsorships

have already been

and find out they can even visit

our estate in person,” Crawford


“Word of mouth is still our

number one referrer, and it’s

not just from people who have

already visited, it’s people who

drink our tea who say ‘Hey, on

your trip to New Zealand you

should stop at this tea farm’.”

Crawford tells the story of

some European visitors who

had spared half an hour to stop

snapped up by Gallagher and

ASB, with other key sponsors

such as Xero, Deloitte and

Wintec also coming on board.

The bootcamp will start on

Friday afternoon and end on

Sunday evening. The teams

will first hear from inspirational

speakers about their

successes, failures and learnings

as an entrepreneur. Up

to 20 teams will then have 48

hours to participate in workshops,

build business models,

get feedback from mentors

and validate their ideas and

business models.

At the end of the weekend

the teams will pitch their new

ideas or existing startups to a

panel of high profile judges

and an audience of 300 people.

These judges will select a

winner for each category.

The opening and closing

ceremonies are packed

to capacity with contestants,

investors, sponsors, mentors,

judges and national business


by on the recommendation of a


“They ended up cancelling

their plans and staying four

hours, because our passion for

producing excellent tea using

traditional methods really resonated

with them.

“At the end of the day, it’s

not just about selling our tea

to the world, but bringing the

world to visit the fantastic

‘Mighty Waikato’.”




Do you want to lift your game?

Do you think you know everything about yourself?

How much more effective

do you think

you could be if you

tweaked, changed or eliminated

behaviours to become a

better manager, leader or team


Unless you’re regularly

asking for feedback from others,

how do you know what

you need to change, improve

or do differently?

We all have a “blind spot”

- an area in our behaviour that

is unknown or unnoticed by us,

but which others are aware of.

Some examples:

Jean Schoultz, coach/trainer at Everest.

• jumping to solutions before

fully exploring or understanding

an issue

• interrupting others while

they are speaking

• arriving late to meetings

• giving unclear instructions

The only way that you can

get insight into your blind spot

is to solicit feedback from

those best qualified to provide

it, people you work with and

live with.

So are you interested in

how others view your work?

Do you want to know how

to improve your own performance?

If you do, then make it easy

for others to give you feedback.

Here’s how:

• Manage your defensiveness

- Instead of instantly

becoming defensive when

others want to give you

feedback, be mindful that

fear of hurting you or

having to deal with your

defensive or aggressive

behaviour will make them

hesitant to do so.

• Listen to understand - Practise

all the skills of an effective

listener including using

body language and facial

expressions that encourage

the other person to talk.

• Suspend judgment - Remind

yourself that you are learning

more about yourself

and how your actions are

interpreted by, and impact


• Ask questions to clarify -

Focus on fully understanding

the feedback.

• Ask for specifics - To help

you get clear on what,

when, where and how.

• Be approachable - Respect

that the person giving you

feedback is taking time to

give it to you, and that they

are possibly nervous about

doing so.

• Do not justify your

behaviour - Be prepared

to consider how you could

have done it differently.

It is up to you to decide

what to do with the feedback

you receive; after all, feedback

is simply information and is

not necessarily right or wrong.


1. Thank the person providing

the feedback. You want

them to feel encouraged so

that they continue to give

you feedback.

2. Learn self-awareness and

self-management techniques

to help you maintain

your emotions.

3. If you disagree, are angry

or upset, and want to discuss

the feedback, wait

until your emotions are

under control to reopen

the discussion.

Now that you have read this

article, how will you use this

information to ensure you ask

for, and receive feedback differently?

Want to learn more?

Join our Leadership Development

Programme, six half

day modules, next programme

starts 13 June. Give us a call

to find out more: 0800 383 737.

16 WAIKATO BUSINESS NEWS February/March 2019


Conflict in the Work Environment

As we have more open plan offices, more

freedom to express our feelings, walking

out of a job when things go wrong or

using social media to communicate our

disagreement with someone else’s views

or actions, dealing with conflict in any

environment becomes more and more


All the above can escalate the conflict to new levels

and before we know it, it seems that the situation

is out of control and no longer manageable. As

Managers, or Business Owners, managing conflict between

staff can be the most difficult aspect of our role that we face.

One Particularly useful model - Richard Walton (1969)

- distinguishes two stages of conflict management. The first

being that the parties are able to express their positions and

emotions, and if handled well, parties come to understand the

other sides position, although they may not agree with them.

From here they can move to the second stage, where parties

feel motivated to resolve the conflict and find solutions that

meets the needs of all and work out a means to implement

the resolution.

Moving from one stage to the other is not so easy,

personalising conflict in the first stage brings out intense

and often negative emotions which can infuriate the people

involved and prevent the group moving towards a resolution.

Behaviours such as avoidance, knee jerk reactions,

and inflexibility will determine the outcome of the first

stage. The transition is easier where there is an understanding

and a safe environment for everyone in the group to

have the opportunity to express their positions fully, and

that neither party can force the other or avoid the conflict

altogether, they must work together to achieve a successful


Conflict does not exist because of the differences between

parties, it is a direct result of the actions, and continued

actions, people take in response to those differences. Actions

are determined by personal and relational history, expectations

about and reactions to one another, the environment

and generalized beliefs along with how safe a person feels


It can often feel like a mine field when managing conflict

in any area of our lives and often a third party is helpful to

help the parties navigate through the process and provide an

objective and controlling influence on the behaviours of all


Linda-Maree Drake is a Director of Russell Drake

Consulting and has an MBA in Business from Waikato




Practical Compliant Employment Solutions




www.russelldrakeconsulting.co.nz | Call 07 838 0018


Here at NEXTMOVE Recruitment

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Retaining top talent

Is the retention of top talent as simple

as a salary increase in today’s jobseekers’

market? Carmel Strange, Asset

Recruitment’s manager and temporary

recruitment specialist, discusses what

today’s workers are looking for.

It’s the age-old question -

how do I retain an exceptional

employee once I’ve

hired them? I think we can all

agree when I say that it’s not

always just about the money

and a company car (but it does

help). In today’s workplace,

company culture has become

more important than ever. No

matter what the remuneration

package looks like, when it

comes to the ideal workplace

employees want to feel valued,

want career progression and

want flexibility.

Communicating that you

value your employee’s efforts,

as well as praising them when

their efforts produce the right

results, is key. “I don’t like

being recognised for my hard

work” said no human, ever.

Employees who know their

contribution is valued are more

likely to stay with an organisation.

Giving your employees a

sense of where their career

could take them, a sense of

direction, is incredibly important.

Seeking opportunities for

your staff to grow, whether it be

attending conferences or providing

ongoing training. Providing

an environment where

your employees can upskill

and grow with the support of

the company behind them is a

key factor in retention.

And lastly, something that

we’re hearing more and more

is flexibility. A workplace that

allows for flexibility around

finding the ideal work/life balance

is a tool that can be utilised

to retain your employees.

Working long, tenuous hours

only leads to one thing – a

burnout. Tempting the loss of

experienced and well-trained

staff. The acknowledgement

Carmel Strange

that employees have hobbies,

homes to run and families to

spend time with is all part of

creating a company culture

that is flexible and therefore

desirable to remain a part of.

At Asset Recruitment we

know the importance of company

culture. We don’t just

look for the right skill set, we

look for the right fit and work

with you to attract the highest

calibre of candidates for your

role. If you’re looking to hire

– do get in touch.

• Carmel Strange is Asset

Recruitment’s Manager and

Temporary Recruitment

Specialist. Asset Recruitment

is Waikato’s leading

recruitment company for

temporary, permanent,

executive and industrial


Temporary | Permanent | Executive | Industrial

07 839 3685 | www.assetrec.co.nz




Paula Jorgensen

Paula has come on board as a permanent recruitment

consultant . “I’ve always enjoyed the variety and busy nature

of the recruitment industry. For me recruitment is all about

connecting people.”

Looking to hire? Asset Recruitment is Waikato’s

number one recruitment company for employers and

job seekers.

At Asset Recruitment, we strive for excellence and quality in all we

do. As specialists in temporary, permanent, executive and industrial

recruitment, our team know the Waikato market. As part of our

commitment to excellence, we align great candidates with great

opportunities – finding the right fit for your role.

Recruit with excellence. Recruit with Asset.

Hamilton 07 855 2743

Auckland 09 279 9984

Tauranga 07 925 2688


We have experienced Consultants in all regions who have worked in

Industrial, Warehouse, Administration, Trades and Constructions for

many years and have supplied temporary, contracting and permanent

staff to many companies with excellent results.


For many positions, we have an intensive passive network

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Result Based Fee

You only pay for our service if, and when, you appoint a



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Hamilton Office

Level 1, Unit 1C Cnr Peachgrove

Rd & Fifth Ave, Five Cross Roads


Tauranga Office

1314 - 1318 Cameron Road, Greerton

Shopping Centre


Auckland Office

21 East Tamaki Road, Papatoetoe




18 WAIKATO BUSINESS NEWS February/March 2019


Hamilton Beer and Wine Co shifts

to bright new city premises

A bright new central city location for Hamilton

Beer and Wine Co is paying off, with

increased visibility and boosted foot traffic.

The Anglesea Street

building, which opened

for business on February

19, has a generous glass frontage

with plenty of natural light,

and well set-out floor space for

its extensive range of wines

and beers.

The move has brought them

from their north Victoria Street

location closer to the centre of

town, and has enabled them to

bring the warehouse on site,

making life easier for store

manager Chris Barclay and the

team of about a dozen, including

owner Geoff Henderson.

“I do think that we are far

more visible here,” says Barclay.

“We have bigger signage,

we’re closer to the street, we

see a lot more cars going past

and we see foot traffic here,

whereas at the old store we

were a bit more isolated.

“We've had a few new faces

come through. They’ve been

walking past and come in and

said, ‘oh, I've never seen you

guys before,’ which is pretty

exciting for us.”

It is the latest step in an

impressive Hamilton journey

that started in 1991, when

Nick and Pauline Yeoman

bought the Alma St Cellars

before shifting five years later

to Hood Street and then eight

years ago to Victoria Street.

Barclay joined them soon

after that shift, and Henderson

bought the business a couple of

years later.

Their continued growth

saw them look around for new

premises and Henderson was

quick to see the possibilities of

the former Collins Auto Electrical

building near the central

bus centre during a walkthrough

late in 2017.

Thrilled with their new premises at The Hamilton Beer & Wine Co, from left,

Geoff Henderson, Allan Bremner, Agnieszka Plszewska, J.P Silva, Chris Barclay.

The company works with

a lot of Hamilton restaurants

and being able to bring the

warehouse under the same roof

saves considerable time.

At the old store, they would

have to be constantly on the

phone to the warehouse in

Frankton whereas now Barclay

can just pop his head out the

door to talk to the warehouse

staff and sort a restaurant’s

order on the spot or replenish

their shelves.

The restaurant supply business

includes smaller operators

being able to drop in and top

up on their way to work. “We

love being able to offer that.

The whole idea is we're trying

to help each other out.”

The new store features

a large photograph running

alongside much of one wall

depicting a vineyard and an

impressive array of craft beers

on tap to fill not only bottles

but also cans. They are one of

only four New Zealand places

that Barclay knows of with

the equipment to fill a one litre

can and then cap and seal it for

customers so the beer keeps for


The store also has a mezzanine

level at the front, with floor

to ceiling windows and a large

television screen and camera,

meaning the monthly tasting

sessions can include growers

from around the world Skyped

in to talk about their product.

A separate whisky lounge is

also being created. They hold

monthly Beer Clubs as well

as wine tastings, and their Friday

Night Highlights involves

opening half a dozen wine

bottles to share with whoever

walks in.

The shift was made by the

hard-working staff themselves

- in just two days, and with the

loss of only two bottles.

“As soon as we started getting

bottles on shelves, it started

to feel like a wine store again,”

Barclay says. “That was really

one of those times where you

just feel excited about what's


The fruits of their labour are

now displayed around the generous

store floor, including an

increasing range of bottles from

smaller producers.

“The trend seems to be getting

into more artisanal products,”

Barclay says. “Craft beer

and smaller boutique vineyards,

rather than big names, seems to

be an interest.”

He says natural wines are

also finding favour. “People are

going back to the roots - that

whole idea of, don't add anything

and don't take anything

away. An expression of place

seems to be quite a big thing.”

He says in the past when

they set up an alternative white

wine section in the old store it

was almost forgotten about.

“Now I'm seeing more and

more people open to it. It's quite

exciting for us.

“For me the most exciting

thing is to see that it's getting

more varied.”

When it comes to craft

beers, he says hazy IPAs still





413 Anglesea St, Hamilton

07 839 1190





One of the more intriguing features of Hamilton

Beer and Wine Co’s new store is some large

lettering on an inside wall, which reads: “Est!

Est!! Est!!!”

That touch comes from a story that owner

Geoff Henderson’s mother heard while on a trip

through Italy.

hold sway in a trend that started

last year.

Whatever the next trends

are, the Hamilton Beer and

Wine Co will be there to meet


“That's something we've

worked hard on. Geoff and I

love the idea of being staunchly

independent. We really try to

react to what our customers


As for Barclay, his tipple of

the moment at the end of a long

hot summer is gin and tonic. “A

hot sunny day, a crisp G&T.”

Specifically, and appropriately

for a former chef who believes

in quality over quantity, that

means Juno gin from New

Plymouth, served with a slice

of orange and some Thai basil

from the garden.

It’s a good story, worth retelling in store

manager Chris Barclay’s words: “Back in

Roman times there was a bishop who was

travelling through Italy, planning a trip for the

Pope. He would go around all the different

wineries and check that it was going to be good

enough for the Pope coming through. If it was

good enough he would write an "est" on the

front of their door in chalk and that meant the

guys from the Pope's party knew to go there. if

it was really good they would get two ests and

if they were life-changing they would get three

ests, and apparently there was one particular

area in italy which has such a massive amount

of these three est wineries that this bishop

basically decided to give up his journey and he

just stayed living there for the rest of his life.”

• Hamilton Beer and Wine Co is open 10am-7pm Monday

to Thursday, 10am-8pm Friday, 10am-7pm Saturday and

10am-6pm Sunday.

Proud to be

associated with the

new construction for

The Hamilton Beer &

Wine Co

Commerical Construction Limited

PO Box 15310, Dinsdale Hamilton 3243,

Suite 7, 3rd Floor Seddon Park,

50 Seddon Road Hamilton

P/ 07 834 0955

M/ 027 247 2016

E/ wayne@commercialconstruction.co.nz

22 WAIKATO BUSINESS NEWS February/March 2019

DIY garage sale diverts 15

tonnes from landfill

A giant DIY garage sale in Cambridge has

saved nearly 15 tonnes – around 13 skip

bins - of construction waste from landfill.

In the process, it has raised

$11,000 for a local primary

school and has kicked off an

idea that could roll out across

the country.

The idea of turning products

destined for landfill into

bargains for DIY enthusiasts

came from Cambridge-based

Rob May Builders and was

supported by Waipā District

Council. Others involved in

the construction industry, also

struggling with construction

“leftovers”, were quick to jump

on board.

Around 15 local firms got

involved donating products

ranging from kitchen sinks to

paint, Gib board and boxes of

small goods like door knobs.

Some were brand new and others

were end-of line or simply

no longer needed.

All were put up for sale

during a giant “DIY Garage

Sale” hosted by Shaw’s Wire

Ropes at its undercover premises.

The sale was promoted

by Waipā District Council and

managed by volunteers from

Cambridge East School. When

the doors closed, the volunteers

banked $11,000 into the

school’s fundraising account

and Rob May Builders director

Jono McCullough was left


“We try not to be wasteful

but there are always some leftover

products at the end of each

build. These materials are either

thrown out or stored to be used

at a later date,” McCullough


“We’ve been looking at

better ways to manage this but

there are always some products

that slip through the cracks.

This event was great because

we’re finding new uses for our

waste, keeping material out of

landfill and supporting a local

school in the process. It was a

win-win all round.”

You need an

organisation that is

genuinely interested

in minimising waste;

this isn’t about just

getting rid of stuff. You

need volunteers who

are happy to manage

the event on the day.

More than 500 bargain-hunters

poured through the sale. Any

products left over were donated

Angela Stockley and Gord Thomas were two of those grabbing bargains.

to Habitat for Humanity.

Waipā District Council’s

waste minimisation officer

Sally Fraser was thrilled by the

success of the event which saw

everything “including a couple

of kitchen sinks” taken away

and reused.

“There’s truth to the saying

that one person’s trash is

another person’s treasure and

we really saw that at this event.”

Nor did the event blow

Fraser’s modest budget which

comes from the government’s

waste minimisation fund.

Council spent $6200 on the

event, only just surpassing the

estimated $5000 it would have

cost for local companies to

dump the goods at a land-fill.

McCullough said the event

identified a community need

and opportunity that could easily

be replicated in towns across

the country.

Fraser has been helping

spread the word so councils

nationwide can help stimulate

local interest in doing something


“Construction and demolition

waste makes up an estimated

11.5 percent of all waste

in the greater Waikato region

– around 26,000 tonnes of

product each year.”

Along with McCullough,

she has identified the “factors

for success” to make similar

events hum.

“You need a well-known

and well-respected local from

within the building or construction

industry to lead it and that

company should choose where

the money goes because it gives

them a personal stake in the

event going well,” she said.

“You need an organisation

that is genuinely interested in

minimising waste; this isn’t

about just getting rid of stuff.

You need volunteers who are

happy to manage the event on

the day. And it’s a good idea to

get the local council involved

because they use their channels

to help promote the event and

spread the word.”

You also need to be realistic,

she said.

“We priced everything the

night before and we weren’t

greedy. On the day, we reassessed

how things were going

and at one point, dropped everything

to half-price. Then, as the

morning moved on, we changed

again to ‘make-an-offer’. This

was about moving stuff on so it

could be useful elsewhere.”

Commercial Property

Management & Valuation

At Bayleys, we believe relationships are what businesses are built on and how they succeed.

We understand that to maximise the return on your property you need:

Professional property management

Expert valuation advice

A business partner that understands your views and goals

Mike Gascoigne

Branch Manager

P 07 834 6690 M 027 430 8311


Curtis Bones

Senior Commercial Property Manager

P 07 834 3826 M 027 231 3401


James Harvey

Commercial Facilities Manager

P 07 839 0700 M 027 425 4231


Matt Straka

Registered Valuer

P 07 834 3232 M 021 112 4778




Residential / Commercial / Rural / Property Services


PropertY &





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Phone: 07 839 6757

Mon - Fri: 9am - 5pm

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Mixed-use urban design and development

changing Hamilton residential landscape

In the centre of

Hamilton’s central

business district, a

quiet revolution is


With the demand for

residential housing

high, smart developers

are creating innovative

inner-city apartment options

that are luring home owners

out of the suburbs.

Parkhaven Luxury Apartments,

at 220 Tristram Street,

is one such development leading

the way in changing the

residential landscape for the

Waikato region.

The complex was designed

by Edward White Architects

who are behind the design of

Victoria on the River and the

Genesis building on Bryce

Street in Hamilton.

It is the first purpose-built,

mixed-use complex of its kind

in Hamilton – combining residential

living and commercial

space in one five-storey


The first residents moved

into the complex in February.

The first two floors of

Parkhaven contain retail and

office space, while the upper

three levels include 16 premium

apartments and five

penthouse apartments.

The 21 apartments range in

size from a one-bedroom to a

three-bedroom, two bathroom

203-square-metre space.

Seven of the 21 apartments

were sold off the plans before

construction and 19 of the

21 had sold prior to the code

compliance certificate being


The apartments sold for

$439,000 for a single-room

apartment with a deck to

$1,020,000 for the largest

penthouse suite.

Lodge Real Estate’s managing

director Jeremy O’Rourke

says the receptivity of

the community to this new

living concept is a sign of a

maturing city.

“Parkhaven is one example

that shows there is a

trend towards urban living in


“This is something that has

been commonplace in many

larger cities, but is now taking

off in regional centres,” says


“We’ve noticed the demand

for homes near the Hamilton

CBD has increased over the

past year and we predict this

will continue as Hamilton’s

population grows and developers

build more innovative residential


“Parkhaven was the first

mixed-use apartment complex

built in Hamilton and it’s been

exciting to work alongside

developers and city officials to

offer something new.

“There has been a lot of

investment in revitalising

Hamilton’s CBD and this

is another great example of

vibrant inner-city growth.”

O’Rourke says Lodge Real

Estate initially met with hesitation

towards the complex.

“With less than 20 existing

apartment options available in

Hamilton, all clustered around

the CBD, unfamiliarity with

apartment living meant some

potential buyers were initially


However, the convenient

location and focus on

high-quality features drew in

forward-thinking buyers.

Lodge Real Estate works

in partnership with residential

property developers to handle

all aspects of marketing and

sales from the time plans are

ready through to development


Developers wanting more

information can phone Lodge

Real Estate, 07 838 0044.


North City is destined to become the thriving commercial and community hub of Rototuna.

Substantial housing growth has provided a large existing and increasing, high-socio economic

customer base. While walkable and pedestrian friendly there is abundant car parking. Integration of

road access and public transport ensures the precinct is well connected for all modes of transport.

There are multiple street frontages including Borman and North City road. Additionally there is easy

access from the State Highway via the Resolution drive interchange that is being built, providing a

significant further catchment. The new Countdown supermarket, several Schools, retirement villages

and care facilities along with recreation fields and civic areas are all within close proximity. North City

is comprehensively master planned to offer high levels of amenity and quality environments. Designed

and built by local owners with long term perspectives. Spaces are available from 40m2-400m2.

Contact the exclusive marketing agent Vaughan Heslop to find

out how your business may be a part of this.

Vaughan Heslop 021 400 515

E vaughanh@lodge.co.nz





SINCE 1972












0800 800 003




Waikato’s Leader in Industrial Park

& Cold Storage Facilities

InduStrIaL Land

There are a number of lots available for long-term lease

or design build scenarios.

Lot 1 7,878m 2 Lot 5*

Lot 2 6,727m 2 Lot 6 4,670m 2

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* existing site with land & building areas available for lease and development

The lots available at Aotearoa Park have the potential to house

large industrial buildings for a variety of industrial uses but are

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Electricity - 11kv underground ring main

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Water - Watermain supply with a

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Fibre - Ultra fast fibre to each Lot

Cold Storage & Blast Freezing - Access

to 3PL cold storage and blast freezing

Waste Water - Front lots connected

to Waipa District Council’s reticulated

wastewater system. Rear lots connect to

site trade waste pipes to Council ponds

at rear of site.

Gas - Rear lots serviced with a MP4

50mm PE gas main. Front sites have the

ability to connect to the First Gas MP4

80mm PE gas main.

Call us for further information: 021 773 609 - libby@cochranesgroup.co.nz - www.aotearoapark.co.nz



Parkhaven apartments

100% SOLD prior to completion.

Call us as early in the process so our team of

experts can get on with selling your vision.


Breaking the common mould

Julia Vahry owns

and operates one

of Waikato’s fastest

growing and trusted

risk insurance

advisory companies,

Vahry Insurance.

Her role is to research

the best insurance policies

and give impartial

advice to clients.

Most importantly, she is a

full-time advocate to ensure

claims are paid and helps

directly with this process.

“When you purchase direct

from insurers or the bank, you

receive no support when making

a claim, which is the most

important part of having an

insurance policy.’’

Vahry Insurance is not your

typical insurance advice company.

Julia is a 33 year old

mother of two with a wealth of

life experience and prides herself

on ethical decisions with a

strong client first approach.

Julia had nearly 10 years

service as a sworn Police Officer

for the New Zealand police,

and subsequently her company

is built on community-based


Julia teaches basic financial

literacy skills with KiwiSaver and

tips around getting Wills up to

date to avoid issues with estates

ending up in the court system.

Julia has received numerous

commendations with her

time in the Police, with work

within the community and serious

national events.

Her company now has more

Julia Vahry

than 140 clients and business

which was built in the last two

years. All you need to do is read

her testimonial page on her

website to see the extent of her

high-quality work and results.

“It is interesting to see how

many millennials like me are

getting on-board with being

financially smart and want to

learn how being clever with their

KiwiSaver, I can help them get

in to their first home faster.’’

Julia has an award-winning

niche market, of young

families aged 25-45 years and

entrepreneurs who have their

own businesses and need financial

security if they fall sick

or pass away unexpectedly to

keep their business afloat.

Insurance for key business

owners and their partners can

be very complex and she specialises

putting proposals and

solutions together based upon

their financials and employment


Local and national companies

also utilise Julia by

putting together employee

insurance which is part of their

employment package, such as

free healthcare and life cover

from the best insurers in New


“I am so impressed with

the shift in ethical focus from

employers wanting to provide

such amazing free benefits to

their staff, they have had great

results with improved performance

and staff retention, just

through a simple offering of

healthcare for them and their


“What people don’t realise

is that by buying insurance in

numbers, staff and their families

can have all their pre-existing

medical conditions covered

for the future, which is absolutely

life changing for people.”

Within minutes of meeting

Julia she can help you make

well-informed decisions of

how best to protect your business,

your family and yourself

and is with you every step of

the way.

“Insurance has typically

had an unfavorable reputation,

and I am devoted to changing

that by showing that there are

fantastic like-minded Advisers

throughout New Zealand who

do the right thing.’’

Julia Vahry

Registered Financial Adviser

027 256 4081


85B Church Road, Pukete,

Hamilton 3200

Which investment will

deliver better yield?

Get the inside knowledge

with Lodge Rentals.



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Choices Flooring by Charteris

7 Devon Road, Hamilton

(07) 847 6430


It’s a privilege to be part of the Greenhill Park

Community and to work alongside our client,

Chedworth Properties and many other incredible

contractors and suppliers from around the region.

Visit our showroom or order your

free copy at choicesflooring.co.nz

For further information please call

07 577 6069 or visit sltga.co.nz


The changing face of Hamilton’s housing

environment is nothing new

Tackling the challenge

of growth, residential

sprawl, and the introduction

of more practical medium-density

homes is Classic

Builders, one of New Zealand’s

largest and most well-established

building companies.

Their involvement with

Chedworth development

Greenhill Park has seen the

construction of 35 medium-density

homes so far, some

falling within the first home

buyer’s affordability bracket.

Rowan McKeany, Classic

Builders national operations

manager, believes the typical

quarter acre dream is changing.

“We’re seeing more medium-density

communities, like

Greenhill Park, across the

Waikato, and we’re noticing

a real change in how Kiwis

approach home-ownership.

There are more choices

available today than they’ve

ever had before – from apartment

living to medium density

housing along with the larger

more traditional homes you see

on the outskirts of town.”

Greenhill Park is a fantastic

example of medium density

done right, and it allows those

priced out of the market to not

only get on the property ladder

but get something that’s brand


Tal Weizman and Trudi

Gower, both building consultants

for Classic Builders see

first-hand the opportunity it

provides for a range of property


“People are still waking up

to the planning and effort that

went into Greenhill Park to

make it an attractive and comfortable

place to live” says Tal.

“Shared living spaces,

parks and recreational areas set

the foundation for this community

years before the earth was


Our house and land packages

here are designed to suit

the neighbourhood, with the

vision of creating a real sense

of community for those who

choose to live here.”

Trudi agrees. “Residents

who are now living here will

attest to that. Building houses

doesn’t guarantee the community

will come naturally,

you have to consider privacy,

shared open spaces, and opportunities

for residents to connect

and come together.”

Building more affordable,

quality homes is not a new

concept for Classic Builders.

In fact, it was the reason for

their inception more than 20

years ago. Today the company

is the third largest residential

builder in New Zealand.

It sits within the Classic

Group, a collective of companies

that has the resource

and capability to manage civil

works, planning, property

development, and commercial

and residential construction.

For more information, pop

in and see Tal or Trudi at the

Classic Builders Showhome in

Greenhill Park. Or visit www.

classicbuilders.co.nz .

Builder values strong sense of community

G.J. Gardner Homes

Waikato is building

on its long-term relationship

with Chedworth by

constructing homes in the

developer’s latest high-profile

subdivision in Hamilton.

General Manager Glen

Archer has a 30-year history

with Chedworth and he values

Jon Webb’s commitment to

community which is central to

Greenhill Park.

“Greenhill Park is unique

because it’s a new type of

development,” he says. “It

presents differently than what

we’ve seen traditionally in

Hamilton. It’s a little bit more

compact. You don’t need a

big section if you’ve got good

community amenity - and

Greenhill has got a great sense

of amenity.

“When you talk to owners

who live there it delivers a

strong sense of community.”

Glen Archer says it is

attracting probably a bigger

cross section than expected,

with early retirees part of the

mix along with first and second

home buyers.

“It’s got a restaurant down

the road and a medical centre

and a dairy for all those useful

services that matter to people.”

G.J. Gardner is in Greenhill

for the long term; it has built

30 - 35 houses so far, with a

similar number to be built, followed

by more in future stages.

“We offer solutions in both

three bedroom and four bedroom-plus

offerings, and single

garaging through to double

garaging, so there’s solutions

for first home buyers and families

and early retirees,” Glen

Archer says.

“We’ve got home and land

packages and pre-designed

houses that have been architecturally

designed with modern

colour schemes.

“Clients can come in and

they can either select packages

as they are or they can modify

them to suit, so there’s a real


“We have been a supporter

of Chedworth for nearly 30

years and Greenhill Park is a

great development because of

Jon’s passion. It’s a great relationship.

Greenhill has broken

new ground and it’s setting

the standard and challenging

thinking. That’s a real longterm

objective and we’ve partnered

up for that long term.”





Homes for living Display home Greenhill

Open 10am-5pm Thursday to Monday


‘Greenhill provides a

unique way of living’



Venture Developments

says it is excited to

be a build partner at

Greenhill Park and in turn able

to help bring medium density

living to the Waikato.

Director Mark Fraser-Jones

says the company sees these

high quality subdivisions with

comprehensive design being

the way of the future.

“Better use of space both

inside and outside the home

means that the house and

land packages are of high

quality but still in a realistic

price bracket that people can

afford,” he says.

“Greenhill provides a

unique way of living for the

people of Hamilton. A high

level of both architectural

design and landscape design

ensure a high quality subdivision

that is also in close proximity

to the CBD.”

Venture has built around

30 houses in Greenhill Park so

far in stages 1 and 2, and has

20 house and land packages

for sale in the next stage, ranging

in price from $550,000 to


Fraser-Jones says Venture

differs from other building

companies in that everything

it showcases in its show homes

forms part of its standard


“This means that all of our

clients can rest easy knowing

exactly what type of fittings

and fixtures they are going

to get in their own Venture


“While we offer a huge

range of choice within

our standard specification,

it doesn’t end up costing our

clients more.

“For example, they can

choose from F&P, Westinghouse

and Bosch appliances

– all part of our standard spec

and all the same price.

“We also include such features

as stone bench tops, LED

lights, roller blinds and roll-out

ready lawn as standard.

“Depending on size and

complexity, a house build will

take anywhere from 14 weeks

to around 20 weeks.”

Fraser-Jones says they

are getting interest across all

demographics, including firsthome

buyers, families and people

looking to downsize.

He says the design guidelines

ensure consistent excellent

quality of architecture

across all build partners.

“Everyone buying at Greenhill

is assured of having high

quality housing around them

regardless of the build partner

they choose to use.”

Venture Developments was

started in 2008 and since then

has completed more than 1000

houses throughout Waikato,

Bay of Plenty and Pukekohe.

Boutique company

offers turnkey packages

Homes for Living Construction

Limited is

proud to be contributing

to the exciting Greenhill

Park development in Hamilton

as a preferred building partner.

It has a long-standing relationship

with the developer,

Chedworth, which it is building

on to offer turnkey solutions

in the quality subdivision.

“We are a boutique building

company offering turnkey

quality finished home

and land packages ready for

clients to move into directly

on completion,” says director

Barry Livingston.

“We offer our clients

more, and invite home buyers

to visit our Greenhill Park

display home to find out how

and why we offer more.”

Livingston has had 25

years’ experience in the

building industry and in

building new homes. He

has a wide knowledge of all

aspects of construction and

he and fellow director Marc

Davidson personally oversee

all building work undertaken

by Homes for Living, which

has been in existence for

many years.

Its home and land packages

at Greenhill range from

$590,000 to $899,000, and

the company offers a 10 year

structural guarantee.

“We offer a personal

approach,” Livingston says.

“Clients deal directly with the

directors of Homes for Living,

ensuring clients expectations

and queries are met with

accuracy and honesty.

“New Zealand conditions

can be tough but we know

what it takes for a home to

last the ages and ensure every

house we build has that.”

Livingston says Greenhill

is already becoming a

fantastic community featuring

architecturally designed

homes, walkways, reserves

and public spaces, providing

a new way of living for lifestyles

of all ages.




3 Hatric Rd, Chartwell, Hamilton

Mon - Thurs: 10am - 4pm | Sunday: 12 noon - 4pm

Contact Richard Wright - 021 143 4448

www.venturedevelopments.co.nz | 0508 2 VENTURE


from $625,000





Thinking of Buying or Selling?



Harcourts clients rate our

service an average of

4.7 out of 5 stars.

Winners of the Reader’s Digest Quality Service

Award in Real Estate Sales 2018 and 2019

Monarch Real Estate Limited Licensed Agent REAA 2008

Central City 07 839 5085 | Chartwell 07 855 2144 | Dinsdale 07 847 2750 | Glenview 07 843 3099

Hillcrest 07 856 9095 | Rototuna 07 853 0055 | www.hamilton.harcourts.co.nz

Rodney Stirling




design marks out

architecture firm

PAUA offers a clear,

creative design partnership


PAUA Architects is a design-focused Waikato practice with a


recognised portfolio of residential, commercial, one-off specialist

architecture, and urban design commissions.


PAUA Architects brings

a reputation of effective

collaborative design with

clients, and works with a smart,

sustainable approach underpinning

each and every project.

PAUA’s design mission is

to make great places, improve

lives, enhance business culture,

foster community, and to create

identity and ’sense of place.’

The testimonial below follows

the successful completion

of the Griggs’ residence by

PAUA Architects, and offers a

unique insight into the benefit

of architectural collaboration.

“In a world where most

items are ‘pre-made’ for us to

first touch, view and choose

from, to instead start with nothing

and develop something that

is entirely bespoke is a very rare


“To work with an architect

is a special opportunity to create

a home that is totally customised

to its purpose and surrounding


The design process - from

the initial concept sketches

through to final construction

drawings and interiors - saw

some significant refinements

as we converged on a detailed

design and fitout that reflected

the site’s special character.

While our confidence in that

final outcome grew through the

process, there was always that

little bit of uncertainty that

when finished our house would

look how we imagined.

Until we stepped inside the

completed house, those feelings

were never fully eliminated.

Then those feelings were

superseded by that sense of satisfaction,

knowing that there is

no other house anywhere in the

world that looks and feels quite

like this.”

For PAUA principal architect,

Antanas Procuta, architecture

is ultimately about the

people for whom the spaces and

places are created. PAUA keeps

this top of the agenda throughout

the design process, whether their

project is a commercial building,

a school facility, a public space

or a family home.


At PAUA Architects, we listen, explore and partner with you to bring your

new home or working environment to life. Our downloadable booklet

Imagine details our design and build process, guiding you through the

decisions and delights of creating your new environment.

Visit the PAUA website to download Imagine Certified Contractor now.

Professional &


Our team

is Consistent, Reliable,

PAUA Architects Ltd

Ph +64 7 839 6521





Our team

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is Consistent, Our team


is Consistent,

is Consistent, Our teamReliable,

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6 Years at

23 albert street

it must be time to

introduce the team


We specialise in large alterations/renovations

We have been in the Building Industry for 19 Years

23 Albert Street, Cambridge 07 823 4212 www.harrisconstruction.co.nz




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Kerry is a dedicated real

estate professional who has

been involved in the Hamilton

residential property arena

since 1993. He was also

active in the marketing of the

exclusive beach and canal front

properties at Pauanui on the

Coromandel Peninsula.

Buyers Guide

1) Look with your head and your

heart, logic alone or pure emotion is not


2) Do your research, follow the 5 P’s

principle. “Prior Preparation Prevents

Poor Performance”

3) Be flexible with your “must have” list,

know your priorities and what you will

compromise on.

4) Ask Kerry how to get maximum

exposure to the market so you don’t miss

any opportunities.

5) Don’t hold back your feelings, don’t

be afraid to express your interest in a

property to Kerry, you need to know as

much as possible.

6) Think of the future when buying; resale,

renovation or rental potential should

your circumstances change.

Lugtons have been and still are industry leaders

in the marketing of both residential and lifestyle

property in the Hamilton regions since 1955.

Hence, with Lugtons heritage in the development

of this City and together with the commitment

of Kerry, are extremely proud of their role in the

important buying and selling decisions of their

valued clients.

Kerry Hopper

DDI: (07) 838 5870

Mobile: (021) 984 173


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Cosgrave makes

Harcourts Hall of Fame

Harcourts Quarterly Awards

October - December 2018

• Top Harcourts National Auction

Lister for the Quarter Oct-Dec 2018

#1 - Shaun Cosgrave

• Top Harcourts National Sales Consultant

November 2018

#1 - Shaun Cosgrave

• Top Harcourts National Residential sales

consultant November 2018

#1 Shaun Cosgrave

• Top Harcourts Residential Sales consultant

in the Central Region for the Quarter Oct-

Dec 2018

#1 - Shaun Cosgrave

• Top Harcourts Auction Lister in the central

region for the Quarter Oct-Dec 2018

#1 - Shaun Cosgrave

• Top Harcourts Residential Sales consultant

in the central Region October 2018

#1 - Shaun Cosgrave

• Top Harcourts Sales consultant in the

central region Ocrober 2018

#1 - Shaun Cosgrave

• Top Harcourts Residential Sales consultant

in the central region November 2018

#1 - Shaun Cosgrave

• Top Harcourts Sales Consultant in the

central region November 2018

#1 - Shaun Cosgrave

• Top Harcourts Sales Consultant in the

central region December 2018

#3 - Shaun Cosgrave

• Platinum Achievement award for the

quarter Oct-Dec 2018

Shaun Cosgrave

Secrets to Success

A listening ear and top notch professionalism

are some secrets to Shaun’s success. Another

is having excellent systems in the office.

“I have a wonderful team of professionals

working with me at the office here in

Glenview and our excellent systems mean we

know the right time to contact our clients.

Communication is key in this business both

with clients and with each other.” Harcourts

offers a full range of real estate services,

specialising in residential, commercial and

rural property sales, as well as property


Harcourts International Ltd is the largest real

estate group in New Zealand and the fastest

growing real estate group in Australasia.

With more than 850 offices in 10 countries,

including 194 in New Zealand and 403 in

Australia, there are almost 2500 Harcourts

sales consultants in New Zealand and 6800 in

total throughout the world.

“He works incredibly hard

and he knows his market,

and his clients, better than


Shaun Cosgrave – Licensed Sales Consultant

DD 07 843 3122 M 027 475 5021

E shaun.cosgrave@harcourts.co.nz W www.harcourts.co.nz

Monarch Real Estate Limited

Licenced Agent REAA 2008

Urlich Shopping Centre

143 Ohaupo Rd

Melville, Hamilton

You could be

with your pas




Game on for young man of many parts

Eliot Jessep has been a lot of things - a

radio worker, a real estate salesperson

and even a stage lighting designer

among others.


What he says he definitely

isn’t is a

gamer, but somehow

Jessep found himself creating

and running a successful board

game store and becoming a

board game producer.

It started in 2013 when the

Hamilton 23-year-old noticed

the party game Cards Against

Humanity was the top trending

product on Amazon in America.

What he also discovered

was that the game wasn’t available

in New Zealand.

He started to buy the game

off the shelf from America

and make it available to New

Zealanders by selling it on

TradeMe. At that point, working

out of his bedroom, Jessep

never thought he’d end up

where he is today.

“I thought it was just a

hobby to make a little bit of

extra money on the side but

within six months I was making

more money from it than I

did in normal life,” said Jessep.

After three years of selling

games on TradeMe, Jessep

decided to set up his own store.

In early 2017 he officially

launched his own company

called Game Kings and it has

Eliot Jessep has big

plans for his board game


since become one of New Zealand’s

fastest-growing online


He brought on two partners

to help set up and run the store.

Jan Sosinko, a family friend,

has been a massive support to

Jessep and is also an investor of

the company. He also brought

on Ben Hawkin, who is Game

Kings co-creator and looks

after day-to-day operations.

Last year they went on to

design and produce their own

party game, Kiwis Against

Morality, which made the

company $250,000. This year

they plan to continue producing

party and family-friendly

games with two new releases

through the year.

“Just retailing other people’s

games wasn’t exciting

enough for me and I wanted to

be creative,” said Jessep.

His focus these days is figuring

out how to keep growing,

partnering and selling. He travelled

to Germany early in the

year where he attended a toy

fair and met with toy and game

manufacturers. Next month he

will be back on a plane to meet

with more manufacturers in


“I make the effort to travel

so I can make friends and form

relationships with my suppliers

and manufacturers. I love to

take them out for a drink and a

party,” said Jessep.

He is also set to partner with

a Canadian board game company

which is keen to license

their games and then turn them

into Canadian versions.

In the works at the moment

is a family-friendly Te Reo

Māori board game that will be

released in June and they are

currently looking for investors

to help with funding and manufacturing

that game.

They will also be releasing

another game in November.

Jessep has bigger ambitions

for Game Kings than just producing

board games in New

Zealand - in five years he hopes

to be a giant board game publisher

and distributing Game

Kings products globally.

“I think the traditional board

game companies are behind the

times and we want to come

through and create new and

unique board games that will

have a global reach. We have

really big ambitions,” said


Rogue employers

harm employees and

competing businesses


recent case in the

Employment Relations

Authority saw

an employer ordered to pay

$12,000 in penalties to an

employee stiffed out of annual

leave and payment for public

holidays, putting other

employers on notice that these

practices will not be tolerated.

The question remains, however,

whether even higher penalties

are necessary to act as a

real deterrent.

In the February 2019 case

of May v Solidbuilt Construction

2017 Limited, the

employer was ordered by

Authority Member Anna

Fitzgibbon to pay $12,000 in

penalties to an employee for

breaches of the Employment

Relations Act 2000 and the

Holidays Act 2003, in addition

to $5000 net in unpaid minimum


While some may consider

this a stiff penalty, the maximum

penalties for the 11

breaches in this case totaled

$220,000. It is arguable, therefore,

that the penalties ordered

may be insufficient to disincentivise

unscrupulous employers

from denying employees minimum

entitlements (such as

holiday pay and pay for public

holidays) or that it is unlikely

to dissuade rogue employers

from employing people “under

the table” given the comparative

savings may be far greater.

In Solidbuilt, the employer’s

sole director and shareholder,

Mark Robertson,

employed a builder to work

on his house in August 2017.

Unbeknown to the employee,

the PAYE that was being

deducted from his pay was

retained by Robertson, and not

paid to IRD. The employee

only discovered this after

the employment relationship

ended in February 2018.

Where an employer deducts

PAYE but fails to pay it to

IRD, the employee is put in

a very difficult position, as

the IRD records show that the

employee has not been paying

tax at all during the period of

employment (despite the fact

that the employee has already

paid tax via the deductions

from his/her pay). Employers

need to be aware that deducting

PAYE from an employee

and not paying it to IRD is a

breach of the Tax Administration

Act 1994, which could

see an employer fined up to

$50,000 and sentenced to a

term of imprisonment up to

five years. Employees concerned

about whether their

employer is paying PAYE to

IRD, can go online to myIR

and create a login to check.

The authority, like most

other forums classified as tribunals

in New Zealand, is not

a court of record. This means

that evidence is not recorded.

There is no transcript to refer

back to and no access to notes

taken by the authority member

during an investigation meeting.

Further, section 174E of

the Employment Relations Act

(referred to in virtually every

authority determination) does

not require a determination to

set out all of the evidence and

submissions received. This

means, the only parties who

hear and see all the evidence

are those involved (including

representatives) and any members

of the public or media

who choose to attend (which

is rare).

At times, it can be confusing

for those who do hear all

the evidence to understand

why some evidence is included

in a determination, while other

evidence is omitted. For example,

it seems incongruous that

Mark Robertson’s failure to

register as an employer and

register his employee with

IRD, was held to be due a

three to four-week delay in the

registration process, attributed

to IRD industrial action. However,

the evidence filed by

Robertson (but omitted from

the determination) shows that

he did not even attempt to

register the employee with

IRD until July 2018. This

was nearly one year after the

employment relationship commenced

and some five months

after it had already ended. It

is arguable that this was done

only when litigation seemed

increasingly likely.

Likewise, in relation to the

employer’s failure to pay minimum

entitlements, Robertson

was credited with the fact

that he had paid an amount of

money into his solicitor’s trust

account to cover this, indicating

an intention to pay. It is

difficult to reconcile this, however,

given the evidence filed

by Robertson clearly showed



Employment lawyer and director at Practica Legal

Email: erin@practicalegal.co.nz phone: 027 459 3375

he did not take this step until

seven months following the

termination of employment,

and three weeks after the

employee had already filed

proceedings with the authority.

This action was taken due to

Robertson’s ongoing refusal to

pay these long-overdue entitlements.

As this case progressed,

what became increasingly

apparent is the risk that such

practices create for unwary

employees and other businesses.

When, in a case such

as this, an employee is not registered

with IRD, it is highly

likely that the employer is

not paying ACC levies either,

so potentially any accident (a

distinct possibility in construction)

may not be covered.

For legitimate businesses,

who comply with the law (by

paying minimum entitlements,

PAYE and ACC levies), this

comes at a cost. Yet those legitimate

businesses may be forced

to compete when quoting for

work with rogue non-compliant

businesses, which creates

a very unfair playing field for

those employers who elect to

do the right thing. The system

should reward and encourage

compliance, rather than


It was unclear from the evidence

why the employee in this

case was the only employee,

and all other workers engaged

on any of Robertson’s 27 properties

were described as “contractors”.

Even then, Robertson

acknowledged under oath

that there were no written contracts,

no invoicing and everyone

was paid in cash. Such

practices must make it very

difficult for IRD to establish

whether the correct amount of

tax and GST are being paid, or

indeed, if it is being paid at all.

Businesses operating outside

the law harm both employees

and competing legitimate

Life is t

your cl

businesses who comply with

the law. We can all help to

stamp out these practices by

only accepting quotes from

companies that are playing

fair, only paying invoices that

clearly show a GST registration/component

and dobbing

in those we suspect of operating

in the “black economy”.

(Note: the author represented

the employee in this


Let us ha

Want to stand out with your customers? Email Marketing Works. Call Lara 0274 442 886


40 WAIKATO BUSINESS NEWS February/March 2019

Townies, cockies need to work

together, says sustainability champion

We’re all in this together. That’s the view

of a Waikato sustainability champion

who wants to see urban and rural people

working together on New Zealand’s

environmental challenges, particularly

around water.

Matamata dairy farmer

Tracy Brown also

says taking the long

view, and a balanced approach

to business, are important.

Brown won the sustainability

superstar award at November’s

Sustainable Business

Network Awards for her work

in the dairy industry.

She and husband Wynn also

won the inaugural responsible

dairying award at last year’s

Dairy Industry Awards, and in

2010 were supreme winners

of the 2010 Waikato Ballance

Farm Environment Awards.

If we really want to

make a difference to

our waterways we've

all got to do it.

- Wynn

The long view is knitted

into the name of their farm,

Tiroroa, which can be translated

as “extensive view” or

“view to the future”. That

ethos has seen the couple farming

sustainably from the start,

including extensive planting,

fencing off waterways in the

early days and upgrading their

effluent pond despite already

being compliant.

They have a herd of up to

700 cows on 350ha, which

includes 20ha retired by the

couple into trees and wetlands.

Farming responsibly for

them means looking after not

only the land, but also the welfare

of animals and staff, while

giving back to community.

Wynn says best practice

includes making sure staff

are well trained and understand

why they are doing tasks

around the farm and the importance

of treating stock well.

Tracy is chair of the Dairy

Environment Leaders Forum,

and was involved in writing

the Dairy Strategy. “When we

were doing the Dairy Strategy,

the line was we will not produce

any more milk that will

cause further degradation to

the environment.”

We’ve got to stop

blaming each other,

accept there’s an

issue and try and

figure out how we

can all work


- Tracy

She says winning the

superstar award has enabled

“massive opportunities” to

have conversations with urban

people about what farmers

are doing, including a recent

trip to Auckland to talk on a

city council panel and sharing

knowledge with a group

of young Asia-Pacific leaders

concerned about waste and climate


“It's not about the award,

it's about the opportunity to

have a conversation about the

change that's happening in the

industry,” she says.

“It's a sign that we're making

progress, to be able to be

acknowledged in that way.”

She says a Dairy NZ initiative

launched in November,

called The Vision is Clear,

came partly from the Dairy

Environment Leaders.

“The aim is to bring all New

Zealanders together, urban and

rural, and encourage people

to take small actions that will

have a big impact - things like

washing your car on the lawn

instead of the concrete. There's

a whole campaign that's going

to go for about three years

connecting rural and urban

and trying to get everyone to

understand that we're all in this

together, and the job is too big

for dairy to do alone.”

Wynn: “If we really want to

make a difference to our waterways

we've all got to do it.”

Tracy: “We've got to stop

blaming each other, accept

there's an issue and try and figure

out how we can all work


• Nominations are open now

for the Fonterra Responsible

Dairying Award, and close on

March 20. Go to https://www.



Tracy and Wynn Brown take the long view

when it comes to farming and sustainability.

Medicinal cannabis company gains fresh licences


Waikato medicinal cannabis

company has been

granted further licences

allowing it to import cultivars

for research.

The Health Ministry granted

new licences to Cannasouth to

import and cultivate a wide

range of cannabis cultivars.

The licences are in addition

to Cannasouth’s other ministry-approved

licence to possess

controlled drugs, which

allows the company to extract,

process, and manufacture cannabis

products for scientific


One of the new licences

allows Cannasouth to import

an approved pharmaceutical

ingredient (API, dried cannabis

flower) from the Netherlands.

The company announced in

October last year its intention

to list its shares on the NZX

Main Board through an initial

public offering (IPO) in the

second quarter of 2019, the

first medicinal cannabis company

in New Zealand to do so.

CEO Mark Lucas says

having all three licences is a

significant step forward for

Cannasouth’s medicinal cannabis

research and will enable

the company to speed up its

research programmes ahead of

proposed legislation changes

that will allow the manufacture

and sale of medicinal cannabis

in New Zealand.

“By importing a wide variety

of cultivars, along with the

dried flower from the Netherlands,

we can further investigate

the potential of both high

CBD and THC varieties,”

says Lucas.

He says CBD and THC are

the most well-known compounds

in medicinal cannabis,

with both shown to relieve

suffering from a wide range of

medical conditions.

“What is less known is how

both compounds can work

together in different compositions

to alleviate suffering and

how other rarer compounds

present in medicinal cannabis

can also be used in treating

medical conditions.

“We’re now in a position

where we can use the imported

dried flower to get going with

our research programmes

while we wait for our own

flower production to come

through from our research cultivation


Lucas says they have also

added two new members to

Cannasouth CEO Mark Lucas

says the new licences are a

significant step forward.

their advisory board - University

of Waikato neuroscience

researcher Associate Professor

Brett Langley and Colorado

-based medicinal cannabis

company expert Zach Sufrin.

“We’re very excited to have

Brett and Zach join our advisory

board, both of whom have

a wealth of experience and

kudos in their fields of expertise,

and we’re looking forward

to working alongside them as

we progress our research.”


There’s no shortage of great ideas in New Zealand.

But for an innovative bunch, we’re not the best at

realising the full potential of our innovations, particularly

when exporting them.

At James & Wells, we can identify your competitive

edge, offer business strategies for specific markets and

help you own and leverage your intellectual property to

ensure no one steals the fruit of your labour.

www.jaws.co.nz | +64 7 957 5660



REP ID: T429 LAST RUN: 01/11/19


Bold predictions



of the future

In my lifetime it will become irresponsible

to drive yourself. That is one of my

predictions of the future.


expect to hear one friend

scold another: “I can’t

believe you drove yourself!

That is so dangerous!”

I also predict that driverless

cars combined with Uber

(or whatever new app replaces

it) will decrease congestion on

the roads. Instead of rush hour

being filled with single-person

cars, Uber will offer a discount

for ride-sharing and will be able

to coordinate driverless cars to

pick up people who live near

each other and have destinations

close to each other.

Digital advertising is

the most powerful

and measurable way

to reach your target


There won’t be any fear getting

stuck in a car with someone

you can’t stand – you’ll simply

rate your passengers at the end

of the ride and tell Uber if you

don’t want to ride with a specific

person again.

What is more, cars will be

able to travel faster and closer

together. At this stage driverless

cars rely on sensors to measure

their surrounding environment

and make decisions based

on those readings. But in the

future, I expect a standardised

protocol will be developed for

cars to communicate with each

other. When the light turns

green the cars won’t have to

wait for the car in front of them

to start moving; instead, the

cars will communicate together

and all cars could start moving

almost at once.

The two-second rule will be

forgotten because human reaction

time will no longer need to

be accounted for. This will lead

to trains of cars, driving close

together at higher speeds, all

communicating together. While

this may sound unsafe with

our current technology, it will

actually be very safe, because

if the front car senses an event

that requires it to brake that

signal will be instantaneously

sent to all the other cars in the

line, enabling them to all brake

at the same time, just like a

train. We’re certainly many

years away from seeing this,

but I expect that within my lifetime

we’ll see dedicated lanes

for self-driving cars that will

enable these developments.

A less stretching prediction

for the future is that Hamilton

will become the centre

of e-commerce for New Zealand.

Just like Torpedo7 and

1-Day are phenomenal Hamilton-grown

successes, the development

of the inland port, combined

with our central location,

will enable Hamilton to become

the ideal location for growing

large e-commerce businesses in

New Zealand.

Logistics will see some

enormous changes too. Many

people have predicted drones

to be used for delivering goods.

I think the hurdles for delivery

to residential addresses will

take many years to solve, but in

the much shorter term I expect

drones will first become common

use for business internal

deliveries between locations,

such as moving smaller goods

quickly around the inland port.

Other predictions I have for

the future are that the Yellow

Pages book will finally stop

being printed due to the world

moving predominantly to digital

advertising; Matt Stark will

own almost the entire Hamilton

CBD! He will be personally

responsible for turning

Hamilton into the most stylish

CBD in Australasia. And digital

advertising will become more


Digital advertising is the

most powerful and measurable

way to reach your target market.

However, it is becoming

more expensive, and will continue

to do so. Reports last year

found that Facebook’s advertising

costs increased by 122 percent

for the same reach.

What the increase means

is that your digital ads and

campaign structure need to be

highly optimised to be able to

achieve strong returns. If you’re



Josh Moore is the managing director at digital marketing agency,

Duoplus. josh@duoplus.nz www.duoplus.nz

not yet investing heavily in digital

marketing, you should be.

Even though costs have already

increased, it’s still cheaper than

it will be in the future. So, invest

in excellent digital campaigns

now and get the business growth

you’re aiming for.

42 WAIKATO BUSINESS NEWS February/March 2019

Taking the long view in India

Five years ago, Binsar Farms in India’s first

sale of milk was just six litres. It is now

selling 6000 litres each day and expects

that number to double within two years.


The farm, a New Zealand-India


venture in the state of

Haryana, is well positioned

to ride the enormous, rapid

changes taking place in India.

The key, according to Binsar

Farms chairperson Earl Rattray,

is starting small and taking

the long view.

Rattray, who is a leading

figure in the New Zealand dairy

industry, told an Institute of

Directors meeting in Hamilton

he sees the farm, on the edge of

Delhi National Capital region,

as an inter-generational project.

He presented on the

challenges and opportunities

of operating in India

alongside Binsar

Farms chief executive Pankaj

Navani, a computer engineer

turned farmer who has

worked for IT multinationals

including Dell, as well as consulting.

“From my perspective,

India is an emerging superpower,”

Rattray told their

audience. “It's a country that's

full of young educated people,

a fifth of the world's consumers

are going to live there, but

patience is definitely needed.”

The numbers are, as he said,

seductive: half the population

is under 25 years old, and it

is the world’s seventh largest


“All countries go through

an evolutionary process and

India is going through it at

Courtney Mill, Rebecca Jackson, Megan Beveridge and Craig Rowlandson.

The Institute of Directors February lunch at which Earl

Rattray and Pankaj Navani presented was held at Waikato

Stadium. Pictured: Vikrant Sharma, Dave Malcolm, Pankaj

Navani, Earl Rattray and Steve Cranefield.

Linda Rademaker and Stuart Anderson.

pace,” he said.

“Over the next 25 years it

will become the world's largest

population, the third largest

economy in nominal GDP,

there will be 300 million more

people in cities.

“This economy is transitioning

very, very quickly from

informal to formal.

“The dairy sector is also

transitioning from informal to

formal, and that's the basis of

our strategy.”

He said India is the world's

biggest dairy producing nation,

producing about 180 billion

litres of milk to New Zealand’s

21 billion, Europe’s 160 billion,

and the US’s 100 billion.

“This is the epicentre of the

global dairy industry.”

Rattray said there were useful

similarities between the two

countries when it came to doing

business, including the use of

English and a very similar legal

system. “You've got those universal

values of civil society,

a free press, a very developed

democratic process, an independent

judiciary, respect for

property rights.”

And cricket. “They love

beating Australia in cricket.”

But there are also barriers.

Indian enterprises are overwhelmingly


which struggle to grow, with

factors including tightness of

liquidity thanks to a banking

system more intent on gaining

deposits than on lending.

“For companies like ours,

because we're a small company,

a growing one but

small, exceptional cashflow

planning is very, very important,

and financing a business

with equity rather than debt is


Other barriers include a

complex bureaucracy and the

prevalence of founding owners’

reluctant to give up any


In response, Binsar Farms

started modestly. “I feel very

comfortable our approach

has been to think small and to

act small,” Rattray said. “We

deliberately put developing

culture before strategy because

it's no use having a strategy if

you can't execute it. Building

that capability to execute it has

been our priority.”

They were initially going to

deliver to a dairy factory, but,

as Navani remarked, when the

factory took holidays, the cows

didn’t understand. That led to

them supplying neighbourhoods

directly, and then also

selling in nearby New Delhi.

Each morning, trucks take milk

to five hubs in the city, from

where milk boys - often students

- deliver it to households,

picking up empties for recycling

as they do.

“My partners, in particular,

really embraced the concept of

welfare of the people that work

for us and that supply the services

to us,” Rattray said.

“This is a small venture

but helping so many people,”

Navani said.

That includes a nearby government-run

school for children

from poor backgrounds,

which had a high truancy rate.

Binsar Farms had a surplus one

Monday and decided to take

it to the school for the pupils.

It was well received, so they

started repeating it on Mondays

and then rolling it out every

day, with attendance rates rocketing.

“It’s hugely satisfying,”

Rattray said.

In the early days, they also

ran regular medical clinics

attached to the farm. “That's

been quite helpful as well. We

started to build trust between

our business and the community,

and I think we've got a

very, very supportive local


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Peter Wood and Craig Young.

Parmindar Singh, John Wilkinson

and Rachel Afeaki-Taumoepeau.

Satellite service proves popular


new satellite service provided by

a major player in Waikato’s agribusiness

sector is seeing healthy

uptake from its target users.

The service provides readings of farm

pasture cover, available the next day, as

technology change becomes increasingly

important to dairying development.

LIC’s SPACE service is based on

daily satellite imaging of individual

farms, with visualisations and data

emailed to the farmer the next day.

Since it was rolled out, starting in

March-April, one in three farmers has

taken up the six-week trial offer, and one

in three of those has then migrated to the

subscription service.

That equates to one in nine Waikato

dairy farmers using the service to measure

their pasture cover, either on its own

or in conjunction with other methods.

“We're really pleased with how it's

gone in its first year and the response

from farmers has been really positive,”

SPACE business unit manager Rebecca

Dalrymple said.

“If you look at other technologies

when they're released, uptake normally

isn't quite as fantastic in the first year, so

it has gone really well for us.”

The satellite’s technology allows

sections as small as 3m by 3m to be

scanned, though images cannot be

obtained through cloud cover.

“If there is a cloud in the way we

can't get useful data but the beauty of

satellites going across every day is we're

not permanently cloudy, so you can get

images relatively regularly,” Dalrymple


The service has about 1200 users

across six regions so far, with the rest of

the country to be added in stages.

She points to three major benefits:

the time that a farmer can save, the fact

that entire paddocks are captured, not

Rebecca Dalrymple says the response has been “really positive”.

just samples, and that there is no human


“The benefit of using SPACE as

opposed to some of those other alternative

tools is that it takes up very limited

amounts of a farmer's time, it gives them

an opportunity to do something else with

their time.”

Because consistency is important

to pasture measurement, some farmers

continue using their original method,

while adding SPACE.

“It's really fascinating to see how

many people are willing to give this a go

and then find a way to incorporate it into

their system.”

The focus now is on rolling it out

throughout the country. LIC’s target is

market is dairy, but beef and sheep farmers

could also use the technology.

“We haven't had any major hiccups,

we are learning about it as we go and I

fully expect we'll continue to learn about

it because it is quite cutting edge technology.

It is quite genuinely at the forefront

and that means we don't know it

all,” Dalrymple said.

“The thing with SPACE is it’s new

technology and 10 years ago it wasn’t

available in New Zealand.

“The way the industry is going it

is leveraging technology increasingly

every day, and this is one technology

available to farmers.”

She said the potential is there for it to

measure more than pasture cover.

“It's exciting technology and the

applications for it are quite extensive.

Nothing you

wear is more




For more information contact the team today

at info@wbn.co.nz or 07 838 1333

Mark Ewing & Andrew Quick

07 839 5870 / 17 Pembroke St / hamiltonorthodontics.co.nz

very tough economic conditions

for dairying, Fieldays

Many of the 1100 exhibitors

have begun the often significant

job of erecting sites and

New Zealand National Fieldays

Society chief executive Peter

Nation says staff have inducted

more than 7000 tradespeople

to work on the 114 hectare

property. Meanwhile volunteer

numbers have been expanded

Fieldays’ theme this year

is “Leading Change” and one

United Kingdom delegation

which has extra significance

in the post-Brexit era, while

the many other delegations

include teams from Mexican

and Vietnam.

“Meanwhile China is bringing

out two or three large trade

missions and the Koreans are

“Trade missions are looking

at either distribution in or distribution

out so the platform of

Fieldays enables willing buyers

and sellers to come together

and form trade relationships.

That is why we have the

International Business Centre.”

The theme “Leading

Change” relates to Fieldays’

44 WAIKATO BUSINESS NEWS February/March 2019

The power of philanthropy

The fresh start of a new year is the time

to recalibrate our focus, for the next 12

months and beyond.


Momentum Waikato

chief executive

As your Community

Foundation, Momentum

Waikato exists to

facilitate the future wellbeing

of the region. We are channelling

the philanthropic generosity

of the people of Waikato

towards effectively and efficiently

addressing their local

concerns, to create “a better

Waikato for everyone, forever”.

We are doing this by:

• Building Waikato’s own

endowment fund

• Making giving and generosity

simpler and more


• Undertaking transformational

projects – our

Kelvyn Eglinton

current mission being the

Waikato Regional Theatre

• Connecting and convening

projects and people to provide

greater outcomes than

they can achieve alone

The endowment, known as

The Waikato Future Fund, has

reached $14 million to date,

with plans to build this to $25

million by the end of 2020.

Our goal is to grow a nest-egg

of $300 million in 30 years.

Imagine a Waikato region

with the ability to design, support

and fund positive impact

within its communities, by

filling the gaps in the social,

environmental, economic and

cultural services and infrastructure

that local and central

government increasingly

struggle to deliver.

Imagine a Waikato that can

use its own wealth to partner

with other long-term largescale

investors committed to

improving its environment,

dealing with its social issues,

and strengthening its small

towns and city neighbourhoods.

In the last 12 months

Momentum Waikato has been

focused on making it simpler

for Waikato people to contribute

towards making this

vision a reality.

We are working with

groups to establish specific

funds for the long-term benefit

of their local areas, and

are well advanced in developing

corporate gifting and

payroll giving programmes.

And, of course, we continue

to connect with individuals

and families considering leaving

bequests and legacy gifts

to the Waikato Future Fund

for the causes close to their


Meanwhile, a number of

established trusts are considering

transferring their funds

to Momentum Waikato’s


This provides an exit

strategy for trustees and/or

enables them to focus on the

disbursement of proceeds,

while Momentum Waikato

take the responsibility for the

investment management and

reporting accountability – all

for no fees.

For organisations or families

considering new philanthropic

projects, choosing

Momentum Waikato allows

them to create dedicated

funds for specific causes,

without having to develop

their own trust structures, fees

and administration.

Momentum Waikato is

passionately Waikato. We

believe in this region and

the people that live here. We

believe in the power of generosity

and philanthropy, and

that by working together we

can meet the challenges and

take the opportunities to build

a better Waikato for everyone,




Book your

spot in the

May issue


a focus for



Delegations from nearly 20 countries are

coming to June’s National Agricultural

Fieldays as the Southern Hemisphere’s

largest agricultural event underlines its

reputation as an essential tool in the

country’s trade relationships.



he 49th Fieldays at

Mystery Creek is gearing

up to be another

massive event following on

from last year when despite

AgriBusiness News


M A Y 2 0 1 7 W W W . W B N . C O . N Z F A C E B O O K . C O M / W A I K AT O B U S I N E S S N E W S

attracted its second highest

attendance ever.

putting two entries into the

Innovation Centre.”

this year to nearly 300 for the

June 14 event.

two underling goals which are

growing agriculture through

vital element of that is leveraging

off Fieldays’ international

innovation, internationalisation

and education and bringing

town and country closer


Call the team

on 07 838 1333 or

email info@wbn.co.nz

representation, says Peter.

“We have nearly 20 countries

coming to exhibit or


He says this includes a

The “pillars” of internationalisation,


and education are represented

at the event through the

Continued on page 4

Peter Nation.



Names have power, so

choose yours wisely



Ben Cain is a Senior Associate at James & Wells and a Resolution

Institute-accredited mediator. He can be contacted at 07 928 4470

(Tauranga), 07 957 5660 (Hamilton), and benc@jaws.co.nz.

In his book The Lightning Thief, Rick

Riordan wrote that “names have power.”

Never was a truer word written. You only

need look at Google, Apple and Amazon to

see commercial proof of this.

According to

BrandZ*, as at

March 2018 Google,

Apple and Amazon were the

three most valuable brands in

the world, each respectively

worth US$3.02 billion, US$3

billion and US$2.07 billion.

When it comes then to

choosing a name for your

business, product or service, it

makes sense to choose wisely.

Not least because you

don’t want to infringe someone

else’s rights and consequently

have to re-brand

(which Telecom/Spark had to

do in 2014, replacing its proposed

ShowmeTV brand with


And you also don’t want to

offend anyone, as Birkenhead

Brewery Company did in

2016 when it featured Māori

ancestral legends on its beer


Choosing wisely means

conducting a trade mark

search before you settle on a

name. A name search isn’t just

a search of the New Zealand

Companies Register, though:

it includes searching the trade

mark registers of each country

of potential interest and

the Internet for trademarks

that are not registered, but are

being used and which could be


Searching might sound

like a simple job, but it isn’t:

it is a multi-levelled and technical

task, best undertaken by

a trade mark professional.

By conducting such a trade

mark search, you are giving

your business, product or service

the best chance of avoiding

conflict and a re-brand

(and the associated costs).

A search then should be

an integral part of the name

choosing process.

Unfortunately, it often

isn’t. And because it isn’t,

I regularly encounter businesses

having difficulties with

the name they have chosen.

For example, I was

recently told of a start-up

that had to change its name

just before launch because it

didn’t undertake a search.

It didn’t only have to

change its name however – it

had to change its signage and

all its promotional materials

and also had to tell everyone

its intended name had


Had it conducted a search

it would have saved itself both

cost and inconvenience.

Start-ups and SMEs

often don’t conduct searches

because of cost – searching

is seen as an expense instead

of an investment. But this is

a mistake.

Searching is an investment

in the ability to use your chosen

name now and into the


Moreover, the cost of a

search is significantly less

than the cost of re-branding

or of defending trade mark

infringement allegations.

The failure to undertake

a trade mark search is not an

issue exclusive to start-ups or

SMEs – that would be unfair

and untrue.

I know of one international

consumer products company,

for example, who is currently

facing a re-brand for the New

Zealand market because it

seemingly did not conduct

a search here before trying

to launch.

The cost and inconvenience

to this business will be


When it comes then to

selecting a name – your trade

mark, your badge of origin –

I repeat, choose wisely. You

never know how much that

name will be worth one day.


NZ facing unprecedented fintech changes this year

January home sales slow in

Hamilton – blame the baddies

The risk of money laundering and terrorism

crime has prompted many

changes around the world. But who

would have thought that, in a roundabout

way, it would affect house sales in Hamilton?

Lodge Real Estate managing director Jeremy

O’Rourke says that’s exactly what happened

in January.

“From January 1, all New Zealand agents

began complying with the AML - the Anti-

Money Laundering and Countering Financing

of Terrorism Act.

“The additional paperwork now required

has slightly lengthened the period of time

between when people choose to sell a home

through an agent and when the home is officially

listed on the market.

“Statistics show a slower-than-usual start

to the year because listings that would have

normally come to market in January rolled

over into February.” However, it should then

normalise, he said.

Tracking of realestate.co.nz showed

227 homes were listed for sale in Hamilton

during January. This is down seven percent

on listings during January 2018.

Additionally, statistics released by Real

New Zealanders will

experience more

unprecedented changes

in financial technology in 2019

like never before, FintechNZ

general manager James Brown


Brown says Kiwis will see

some amazing new developing

trends this year, such as

financial unbundling gaining

momentum which will drive

more competition and more

transparency as New Zealand

has witnessed in the life insurance


“It’s all happening this

year. We will see new investment

platforms will emerge

like Sharesies and now Hatch,

which now offers customers

the opportunity to buy shares

in the US Wall St stock market,

Brown says.

“Wearable technology will

advance and the younger generation

likely to be the early

adopters. They are aware

of more adoption of smart

watches while Visa is looking

Open banking is just focused on the financial

services sector where as open data is about

the end user and the experience they have with

their data from buying online to sharing health


at payment options in sunglasses.

“Regtech will help speed

Estate Institute of NZ (REINZ) show the

number of homes sold in the city during

January – at 151 – was down on 216 sold

in December 2018 and 159 sold in January


The median for January was up from

$559,000 in December to $579,000.

Mr O’Rourke says despite the hiccup it’s

been an optimistic start to the new year.

“There are a lot of quality homes for sale

in Hamilton at the moment. And there’s a

lot of variety – from lifestyle properties on

the outskirts of the city to new apartments on

offer in the CBD.

“There have been a high number of inquiries

from buyers, too. There are a lot of

investors looking to buy homes in Hamilton

at the moment, while a high number of first

home buyers are also looking for suitable

properties in the city.”

O’Rourke predicts the median sale price

for Hamilton homes will rise during 2019.

“Hamilton’s housing market is buoyant

and there’s a huge amount of optimism

around the city. This should translate into

a continual, gradual increase in the median

over the course of the year.”

up the anti-money laundering/know

your customer process

which will lead to more

partnering between the large

incumbents and fintechs.

Using machine learning and

better technology will not

only speed up the process

but make it more secure thus

reducing fraud.

“Traditional markets like

estate agencies will become

targets to new disruptive tech

entrants, similar to Purple

Bricks in the UK which is presenting

a fixed fee offer. Old

established markets are open

for disruption.

“Buying and selling a

property is a long, costly process

but with new providers

not having lots of branches,

they can offer the same service,

with an app that allows

the seller, agent and potential

buyer to be in contact to

answer any questions. It provides

more information about

the area, police stats etc and

saves thousands of dollars.

“Intangible assets will be

more openly discussed, and

we could see banks consider

lending against it. The best

examples of this are Uber and

Airbnb. They don’t own taxis

or hotels but deliver a service

better than the more traditional

taxi or hotel chains.

Intangible assets now account

James Brown

for 87 percent of companies’


The insurance sector will

continue to be under scrutiny

with the government taking a

hard stance around sales techniques

and commission-based

products being eliminated,

Brown says.

Consumers will be given

even more choice about how

and when to pay such as

instalments or even borrowing

against future earnings as we

have seen in the US.

NZ will move away from

open banking to open data

with the chief executive of

one of the big banks already

announcing the likely impact

to their bottom line.

“Open banking is just

focused on the financial services

sector where as open

data is about the end user and

the experience they have with

their data from buying online

to sharing health information.

Customer experience will

be pushed more into the limelight.

New fintechs don’t have

the legacy systems to deal

with so can offer a better and

more personalised outcome.

46 WAIKATO BUSINESS NEWS February/March 2019

Roll out welcome mat for

electric scooters in Hamilton



Step 1: Use the Lime app to unlock the Lime-S




David Hallett is a director of Hamilton software specialist Company-X.

Lime-S electric

scooters wants to

put Hamilton on

equal footing with

Silicon Valley.

Lime has had preliminary

discussions with

Hamilton City Council

and advertised for an operations

manager in Hamilton.

The council is developing a

code of practice for all electric

scooter operators and a permit


My business partner Jeremy

Hughes and I recently

used Lime-S electric scooters

on a business trip in the major

US technology hub.

We came down from the

Silicon Valley Capital Club,

scanned the Lime-S and went

off in search of an American


Lime-S was a brilliant,

funky and cost-effective way

of getting around.

It’s great to see the California-based

business expanding

its operations here in Waikato.

If there was a row of scooters

outside our Wintec House

office, in the CBD, I would

ride them into the CBD and

neighbouring suburbs like

Frankton and Hamilton East.

On a nice day I would ride

them up to the University of


Step 2: Follow local helmet regulations.

The New Zealand Transport Agency says a

helmet is not legally required to be worn when

using an e-scooter in New Zealand, but it is


Step 3: Step on the scooter, and kick forward.

Step 4: Press down throttle to accelerate.

Maximum range is 60km (37 miles).

Step 5: Squeeze hand brake to stop. Use

caution going downhill. Always follow the

official New Zealand Road Code. https://www.

nzta.govt.nz/resources/roadcode/ Watch for


Step 6: Park your Lime-S safely.

Step 7: Use the Lime app to lock up the

Lime-S scooter and end your ride.

Step 8: Smile!

I hope to see you out there.

Lime's scooters were

pulled from the streets of

Auckland and Dunedin in

February following a number

of recent incidents, some

resulting in injuries, caused by

wheels unexpectedly locking.

Hopefully this situation

can be rectified before Lime

comes to Hamilton.

Lime says all communities

deserve access to smart,

affordable mobility, and I

couldn’t agree more.

“Through the equitable distribution

of shared scooters,

bikes and transit vehicles, we

aim to reduce dependence on

personal automobiles for short

distance transportation and

leave future generations with

a cleaner, healthier planet.”

How to Lime? That is the

question on urban commuters’

lips. Commuters use the

Lime app to find the closest

Lime-S to them and unlock

the scooter.

Student launches costing

programme to help builders


University of Waikato

computer science project

has led to the development

of a software programme

that could be a boon

for builders.

Fifth-year Waikato computer

science and law student

Taylor Wilton, in conjunction

with Waikato Homes, has

launched Encompass, a programme

to make the process

known as back-costing much

quicker and more straightforward.

It started with a group of

third-year computer science

students made up of Wilton,

Tyler Burbage, Andrew

Adamson, Jackest Gong and

Luke Lovegrove.

Lovegrove’s sister Jade

and her husband Mark, owners

of Waikato Homes, wanted

to improve their tracking systems

and get more detail about

the cost of materials used in

their builds.

“There was no software

that tracked their expenses at

a granular level, so we were

tasked with creating a prototype,”

Wilton said.

“Typically at the end of a

build, admin staff sit down

with an Excel spreadsheet for

a couple of days and try to

come up with a number for

how much they’ve spent and

to find out the areas where

they under or overspent compared

with the original quote.

We worked to develop a more

accurate program to reduce

the time taken to come up with

We looked around for

similar products and

couldn’t find any that

get down to the lineitem-level


Ours is filling a muchneeded


the actual spend,” he said.

“At the end of the build

you might have 30 different

bills from the same supplier.

Our system generates

a unique order number for the

builders and they’ll open up

their website or their phone,

they’ll press a button and get

a number and give that to the

supplier, so when the building

office staff come to tabulate

everything at the end it’s

all nice and neat and easy to


Once the group’s project

had finished, Wilton worked

with Waikato Homes to finalise

the product, fix bugs, and

then went through the legal

aspects of setting up an incorporated


Jade Lovegrove says

Waikato Homes has been

working with Encompass

as development partners for

more than a year. “Our business

has grown in that time,”

Taylor Wilton has launched Encompass, a program

to help builders track the cost of materials.

she says. “And because of that

growth it would now be much

harder to run the business

without Encompass.”

Wilton says the beauty

is in the detail. “We looked

around for similar products

and couldn’t find any that get

down to the line-item-level

tracking. Ours is filling a

much-needed niche.”

There have been challenges

in development; the

biggest technical one was

to create a bespoke piece of

software for every supplier

Waikato Homes uses. The

programme currently supports

more than 60 suppliers in the

Hamilton-Waikato region and

they’re looking to expand

that. “And whenever a supplier

changes their invoicing

system, we have to accommodate


The non-technical challenges

are often harder, Wilton

says. “I’m not a natural salesperson,

so I find it very difficult

to cold call people, but

it’s got to be done. It may be

tricky to write code, but you

know there’s a right answer.

Selling isn’t like that.”

The Encompass program

meis currently being trialled

by another Waikato building









48 WAIKATO BUSINESS NEWS February/March 2019

Flexible working part of modern life

Advances in technology have paved

the way for flexible working, with such

arrangements now epitomising the modern

workplace – allowing employees to work

from home and change their days of work

or hours of work to best suit them.

Despite these developments,

many New Zealand

workplaces are

reluctant to make the change,

perhaps misunderstanding

the benefits that come with

embracing flexible working.

When done correctly, flexible

working practices can benefit

all parties involved. Flexible

arrangements allow employees

to have a much better worklife

balance, and recognise that

each employee has a different

lifestyle and different priorities.

For example, these arrangements

may make it easier

for employees with families

to drop off or pick up their

children from school, or for

employees to make cultural,

sporting or volunteering commitments

in the mornings or


Consequently, employees

are given more control

and freedom to work around

their responsibilities and take

the opportunity to do what is

important to them. Employees

may also schedule physical

exercise into their day,

which has a number of flow-on

benefits that assist both the

employee and the wider workplace.

Physical activity can

improve health, the mood,

brain function and energy and

reduce stress – resulting in

potentially higher quality of

work and a more positive work

environment. There are other

benefits that employees may

enjoy as a result of working

flexibly, such as reducing the

amount of time spent commuting

during peak-hour traffic,

and providing an environment

with fewer distractions.

While the benefits to

employees are well known,

firms who embrace flexible

working will also be able to

reap the benefits as a whole.

Allowing employees to work

flexibly means that the organisation

will have employees at

their peak. For example, if an

employee prefers to work early

because they are a morning

person, the organisation may

benefit from that employee

being more productive in those

hours – rather than being distracted

or engaging in non-productive

tasks from 3pm to 5pm.

Being a flexible workplace also

improves morale, engagement

and retention, as employees are

able to find the right fit for them

individually and participate in

opportunities that are important

to them. Flexible working can

also result in reduced absenteeism

and sick leave usage,

which leads to financial cost

savings for the organisation.

Flexible working can also



Tracey Clark is a PwC director based in the Waikato office.

Email: tracey.e.clark@nz.pwc.com

benefit clients due to an organisation’s

increased responsiveness.

By incorporating flexibility

and being ready to adapt

to changes to what is perceived

as a “normal business day”,

the business can be ready to

meet the changing needs of

clients in a digitised world. For

example, clients may actually

be busy during the traditional

8.30am-5pm working day, and

would prefer to be contacted

outside of those hours. Flexible

working practices allow

employees to be available

beyond the traditional hours,

which improves the service

delivered to clients.

However, certain infrastructure

has to be in place

in order for flexible working

arrangements to be successful.

The conditions of the arrangement

need to work for both the

organisation and the employee,

and must be supported by the

right technology. For example,

if flexible working arrangements

consist of working from

home for some period of time,

then the employee will need to

be able to access servers from

their home. This can usually be

achieved by using a work computer

with a cellular connection

to the server and the appropriate

level of security. Further,

from a professional services

firm perspective, it is imperative

to still be able to look after

their clients’ needs, as client

service should not be compromised.

However, for a professional

services firm, employees

should also be treated as professional.

They should be trusted

and empowered to reach the

level of output required - even

if it isn’t achieved during the

traditional working day.

Ultimately, whether an

organisation will be able to

implement flexible working

practices will depend on the

circumstances of each given

situation. Some organisations

may not realistically be able

to grant such requests, for reasons

such as negative impact

on quality or performance,

an inability to meet customer

demand, a lack of work available,

or the burden of additional

costs. Nonetheless, every

organisation should explore

every opportunity to make flexible

working a reality, as it can

keep the employees, employer

and clients all happy.

The comments in this article

of a general nature and should

not be relied on for specific

cases. Taxpayers should seek

specific advice.

Floating relieves stress, anxiety and pain

Enhancing sleep and your creative & physical potential

24 Grey Street, Hamilton East | 07 856 2227 | www.float.clinic



1 The Boulevard, Te Rapa, Hamilton



(07) 838 1249

50 WAIKATO BUSINESS NEWS February/March 2019


Are you organising

a meeting, business

event or conference?

Contact your local Convention Bureau

Amanda Graham

Business Events

Waikato manager

Scott Gernhoefer

Business Events

Waikato administrator

Multiday megafamil 19-22 November 2018.

If you organise business

meetings, functions or

conferences (business

events), then the Convention

Bureau can save you time and

help you find the best venues

and services for your event

and budget.

Most regions in New Zealand

have a convention bureau

which offers free, impartial

advice and professional assistance

to help conference,

incentive and meeting organisers

to hold successful events

in their region.

In Waikato, the convention

bureau Business Events

Waikato is a division of the

regional tourism organisation,

Hamilton & Waikato


There is some confusion

about the term “business

event”. A number of convention

bureaus in New Zealand

now use the term “Business

Events” in their name (instead

of “Convention Bureau”)

to align with Tourism New

Zealand and what is being

used internationally. The term

“business events” more accurately

reflects the scope of

work which is wider than just


The term “business event”

includes conferences, meetings,

seminars, social events,

incentives, product launches,

trade shows, exhibitions

and associated activity programmes.

How can Business Events

Waikato (Convention

Bureau) help you?

Our free services include:

• Advice about venues, suppliers

and activities best

suited for your event and


• Obtaining quotes from

venues, accommodation

providers, transport providers,

activities and support

services to best suit

your requirements.

• Facilitating hosted site

inspections and familiarisations

so you can experience

first-hand what the

mighty Waikato has to


• Production of professional

bid/proposal documents

when bidding to host international

and national conferences,

including destination

information and

supporting letters.

• The provision of information

and assistance with

the development of partner

and activity programmes,

pre-or-post conference

tours, or incentive activities.

• The supply of marketing

material such as regional

content, brochures, imagery

and videos.

• International conference

bid support. We work

closely with Tourism New

Zealand to support organisations

who would like

to bid to hold their international

conference in

Waikato. Funding is available

from Tourism New

Zealand’s Conference

Assistance Programme. To

find out more, please contact


Contact Amanda or Scott

at Business Events Waikato

for assistance finding a venue

or supplier for your next business

event in Hamilton and

the Waikato region. We can

suggest venues and suppliers,

obtain quotes and check availability,

prepare a professional

list of recommendations and


Email businessevents@

waikatonz.com or visit


Amanda Graham is manager

of Business Events

Waikato, chair of NZ Convention

Bureaux committee, and

board member of CINZ (Conventions

& Incentives NZ)

We realise visions and create sustainable events

Multiday megafamil 19-22 November 2018.




The early bird gets

the work-do venue

to remember

Just like that, summer is almost over -

most people are now well settled back

into work and looking forward to the year

ahead. However, if last year is anything

to go by, in the blink of an eye we’ll be

wondering where 2019 went.

To avoid getting caught

out in the holiday madness,

it’s a good idea to

start thinking about your staff’s

Christmas function now, lest

you miss out on a memorable

venue for your end-of-year celebrations.

Zealong Tea Estate has

quickly become a firm favourite

with function organisers

in search of a stunning indoor/

outdoor venue. Their venues

offer uninterrupted views of the

breathtaking Waikato heartland,

while situated only three minutes

from Hamilton.

The Vista

The Vista’s flexible floor plan

offers a variety of room configurations

to cater for a range of

events. The wall-to-wall sliding

doors open out onto an expansive

garden area perfect for

networking, team-building or

simply mingling in the summer


The Executive Suite

A class above all others: this is

one of Waikato’s most elegant

and unique venues.

The tranquil boardroom is

the perfect setting for business

meetings or private dinners,

with its own library and kitchen.

Located on the top level of

The Vista, the boardroom opens

onto a private deck for the perfect

unobstructed view of the

entire estate while retaining


The Pavilion

Opened in 2010, The Pavilion

is an award-winning standalone

private function facility nestled

adjacent to the Zealong Tea


Sliding doors open The

Pavilion onto a terrace with

spectacular views, offering a

secluded setting for any celebration

or corporate event.

The Experience

Arrive in style by helicopter,

take in the unparalleled views,

and enjoy authentic tea-infused

cuisine beautifully crafted by

our team of experienced chefs.

Why not add a guided tour

of the estate to your event for

a unique team activity, and

sample the Global Championship-winning,

certified organic

tea produced on-site?

Contact Zealong’s events

team to secure your spot for

Christmas 2019, or to discuss

your corporate event needs for

the coming year. events@zealong.co.nz

| 07 854 0988 ext 215

| www.zealong.com

Nestled along the river banks of the

Waikato River we have the ideal

setting for all functions.

Bar Facilities • Buffet Package to suit.

BBQ Facilities • Club and Cart Hire • Corporate days

Team building • Client hosting

Full Membership Special $740

Matte Black Caterers are here for all your catering requirements.

Weddings, Corporate Days, Birthday functions etc

Phone – Michele 0272454652

New membership deals

now available

Contact Details

5925 Gt South Road, Ngaruawahia

PO Box 145, Ngaruawahia

ph +64 7 824 8006 • fax +64 7 824 8401

email nga@golfwaikato.co.nz • website www.golfwaikato.co.nz


Zealong Tea Estate Ltd • 495 Gordonton Road, Hamilton 3281 • Ph 07 854 0988 • events@zealong.co.nz • www.zealong.com

52 WAIKATO BUSINESS NEWS February/March 2019


Central venue with friendly

touch ideal for conference

Aaron Court Motor Inn makes the ideal

venue for your next conference.

It is centrally and easily

located on Ulster Street,

close to Hamilton’s CBD

where you can find shops,

restaurants, conduct business,

and a range of entertainment

and activities.

The team at Aaron Court

offers a friendly business with

a range of accommodation to

suit your group. They have

combined industry experience

of more than 40 years with

10-13 years’ experience at

Aaron Court Motor Inn.

The complex features three

conference venues to go with

a fully licensed restaurant and

bar, lovely pool, free off-street

parking and a dedicated team

to take care of all guests.

For those looking to

unwind at the end of a conference,

Aaron Court is close

to Waikato Stadium, Te Rapa

Racing Club, Prodrive Golf

Range and within walking distance

of a Pak ‘n Save and the

Waikato River walkway.

The very experienced team

understand your requirements

and will strive to assist

to ensure your event is a


The team will strive to

transform the motel into a welcoming

destination so that you

can feel at home even when on

holiday, working or attending a


Conference support

Your event will have the support

of an experienced and

flexible conferencing team

to ensure your function is a


Conference facilities include:

· Air-conditioning and heating

· Complimentary mints and

chilled water

· Full range of audio-visual

equipment for hire

· Stationery can be supplied if


· Selection of catering menus,

flexible to your requirements


The boardroom is a functional

small room for up to 12 people

whether u-shape, classroom

style or theatre style.

Conference room

This is a well-appointed and

spacious room for up to 28

people u-shape or classroom

style and up to 50 people theatre


Conservatory room

This is a particularly light and

warm room for up to 20 people

u-shape, classroom style and

theatre style.

Catering options

Menus can be personally

designed to suit individual

group needs, with flexibility

certainly an option at Aaron

Court Motor Inn.

The experienced conferencing

team at Aaron Court would

love to host your event and will

ensure it is a success.


Come and see our new cafe

Open 6.30am-9.30pm

The perfect venue for:

Business and networking meetings

• Coffee groups • Friday after work drinks

• Small private functions we can cater

up to 80 people • Sport groups

Our catering and cafe menus are is

prepared by our resident chefs.

Menus can be personally designed to suit

your individual group needs. Flexibility is

certainly an option at Aaron Court Motor Inn.

We would love to host your next event.

Enquire now. Free off street parking

250 Ulster Street,

Whitiora, Hamilton 3200

Phone 07 838 2599



54 WAIKATO BUSINESS NEWS February/March 2019


Looking to break out of the office?

Business meetings, events and

celebrations are more effective when held

in a completely different environment than

in the office.

The Woodlands Estate

board has listened to

the business community

and is rapidly evolving to

meet business needs including

a revamp of the Estate’s

function centre. To showcase

the Estate’s offerings they

are opening their doors on 26

March to give businesses the

opportunity to explore what

the Estate has to offer.

Just 15 minutes north of

Rototuna, the Estate boasts

a newly refurbished bar and

reception lounge, a beautiful

Victorian homestead available

for hosting small business

meetings and celebrations,

and the fully licensed Prof’s

@ Woodlands Cafe beside the

English-styled cricket oval.

The Estate has been hosting

corporate events, meetings

and special occasions such as

weddings, birthdays, anniversaries,

reunions, funerals and

cricket matches for 20+ years

starting with a temporary marquee

and then opening of the

current purpose built facility

in 1999.

Over the past two years the

Woodlands Trust Board has

progressively modernised the

function centre. It now boasts

exquisite grey panelling, elegant

lighting and a high arched

ceiling, making it perfect for

large and small scale presentations

and celebrations. Woodlands

Estate manager, Kirstie

Alley, says the new look with

its neutral palate and modern

facilities has stepped into the

modern day whilst upholding

its elegance.

She says the Estate is a

prime pick for businesses and

corporates, with an abundance

of free parking for the venue,

cafe and cricket oval, offering

of tranquility and its close

proximity to Hamilton:

• The Function centre,

catered by respected Hamilton

catering firm Kerr &

Ladbrook, opens up onto a

secluded lawn that offers

customers a private sanctuary.

• The Homesteads Kauri

room offers a more intimate

setting for smaller groups.

• Prof’s @ Woodlands Café,

positioned beside the

Cricket Oval, offers express

menus for morning, afternoon

teas and lunches to

fuel the creative processes.

Our venue is suitable for

all types of events including

meetings, special occasions,

seminars or team building

days and can hold from 40 to

200 people comfortably. Utilising

parts of the idyllic 15

acre grounds will allow for

more people and opportunities;

for example, many businesses

have hired the Cricket

Oval for team building events,

says Kirstie.

Talk to the team about

organising your function, the

staff can help co-ordinate your

event completely as they are

partnered with various events

companies that can provide

help with tech and decorations.

Book your personal tour on

26 March 2019 by emailing

Estelle, events@woodlands.

co.nz, or phone 07 824 3687










Email Estelle at events@woodlands.co.nz to book your tour appointment.

• The Estate’s newly refurbished bar &

reception lounge, only a short distance from

Hamilton provides the perfect venue for

corporate events and special occasions.

• Options available for small to large groups.

• Ample parking for cars, vans and buses.

• Tranquil setting surrounded by beautiful

gardens and open spaces ideal for outdoor


• Excellent catering, AV and decorating

services available to assist with co-ordinating

your event.


P 07 824 3687 W woodlands.co.nz E info@woodlands.co.nz






Modern, relaxed, spacious...

Perched on the outskirts of Te Rapa,

the Lookout is the perfect spot to enjoy a

relaxed meal or toast a special occasion.


Our Happy Hour is everyday from

4-6pm. Come on in and enjoy $7 tap

beer and $6 house wine.

$10 Mussel Pots and Skewers

Saturday and Sunday until 6pm.


Chill out to our in-house musicians

Joe McNamara, Simon Hirst and

Roy Chou-Lee. Every Thur-Sun early

evening (times vary)



Ask us about our private function

space ‘the terrace,’ perfect for all

occasions big or small

LOCATION: 60 Church Road,

Pukete, Hamilton 3200

CALL: (07) 974 5540

EMAIL: info@thelookoutbar.co.nz

HOURS: Mon-Sun 11am - late*

56 WAIKATO BUSINESS NEWS February/March 2019


Hamilton Gardens setting

for your next conference

The Hamilton Gardens Café & the HCC

Gardens Team have a highly competitive

“Day Delegates” package for conferences

held in your choice of room in the Gardens

Pavilions. Catering all day, venue hire,

audio visual etc from $52 per person per

day. Enhanced catering packages are

available. The Gardens can make your

event a showcase occasion for attendee

numbers starting at 20 to 300. Or for a

breakfast meeting try the superb setting

of the business lounge overlooking Turtle

Lake, 7am to 9am, full breakfast and hire

from $22 pp.

The Unique Hamilton Gardens

Breakfast meetings

Turtle lake 7.00am to 9.00am,

Includes venue hire, cooked breakfast

From $22 per person

Groups of 20 to 80 attendees

Craig, Hamilton Gardens Cafe ph 027 339 3335

Day Delegates package

Includes venue hire,

audio-visual, day catering

$52 per person

Groups of 20 to 250 attendees

Robert Wickham Hamilton City Council ph 07 838 6493

Breakfast meetings Seminars Conferences

*pricing excludes GST - Terms and Conditions apply







The Helm is and always will be

Hamiltons Hospitality destination

07 839 2545

22 Ulster Street, Hamilton

Email Us info@thehelm.co.nz


Monday - Friday, 12pm - Late

Saturday - Sunday, 11am - Late

58 WAIKATO BUSINESS NEWS February/March 2019

First impressions count

As much as we say we like to be fair, as

consumers we can make judgements

based on even the slightest negatives. Is

your brand consistently making the right

first impressions?

You’re allowed an offday,

but you have to

build up an awful lot

of good impressions for customers

to allow you a bad

one. Whether it be a grumpy

interaction, a typo in an email,

or an ad that takes you brand

message off piste, we’re none


Alan Neben

Ph: (07) 838 1333

Mob: 021 733 536

Email: alan@nmmedia.co.nz

Sales director

Deidre Morris

Ph: (07) 838 1333

Mob: 027 228 8442

Email: deidre@nmmedia.co.nz


Richard Walker

Ph: (07) 838 1333

Mob: 027 814 2914

Email: richard@nmmedia.co.nz

Production manager

Tania Hogg

Ph: (07) 838 1333

Email: production@nmmedia.co.nz

Graphic designer

Kelly Milne

Ph: (07) 838 1333

Email: kelly@nmmedia.co.nz


Please contact:

Advertising account managers

Joanne Poole

Ph: (07) 838 1333

Mob: (021) 507 991

Email: joanne@nmmedia.co.nz

Anne Terry

Ph: (07) 838 1333

Mob: (027) 493 9494

Email: anne@nmmedia.co.nz

Barb Hambling

Ph: (07) 838 1333

Mob: (029) 422 7227

Email: barb@nmmedia.co.nz

Carolyn Jonson

Ph: (07) 838 1333

Mob: (027) 821 5777

Email: carolyn@nmmedia.co.nz



News releases/Photos/Letters:







12 Mill Street, Hamilton PO Box 1425,

Hamilton, 3240. Ph: (07) 838 1333

Fax: (07) 838 2807 | www.nmmedia.co.nz

Contemporary NZ art works for hire

in workplaces & private homes.

FrEE consultation & installation

Consultancy services available.

Portfolio Art Hire

Janet Knighton

P 021 059 0028 E art.hire@xtra.co.nz


Corporate undertakers

Company liquidations and restructures

Kelera Nayacakalou

BMS, LLM (Honours)

021 0577198 www.liquidateit.co.nz



Choosing the right recruiter

With the battle for

talent raging more

than ever, it is

important to make sure you

choose a recruiter who not

only finds you the best people,

but actually cares that

they are they best people

for you. Why is that, I hear

you ask?

We have all heard the stories

of recruiters using some

pretty underhanded techniques

to make a quick buck;

I recently heard of an agency

posting duplicates of job ads

to field applications to then

sell back to the company, and

another bad-mouthing other

agencies and consultants to

all that would listen. Now we

all know that New Zealand is

far too small for that kind of

behaviour, but how do you

make sure the recruiter you

choose will uphold your reputation,

and ensure the perfect

fit for your team?

Asking your network is

a great start. What companies

do you know who have

recently hired an awesome

new *insert job title here*? Do

you know any companies who

have an amazing team culture

that you’d love to replicate?

Ask which recruiter/company

they used, and absolutely ask

how they went about the process

of filling the roles.

While it may take a bit of

time, I would really recommend

meeting a few recruiters

and choosing one who you

feel you can trust. Finding the

Vicki Jones is director of Dugmore Jones, Hamilton-based brand

management consultancy. Email vicki@dugmorejones.co.nz

of us perfect.

We all work continuously to

make sure that our product, service

or advice is strong enough

to maintain a customer’s longterm

trust and loyalty, but we

have but an instant to make a

bad impression.

After battling unruly hair

all my life, I recently decided

to embrace the curls. I sensibly

started this new crusade in

the Christmas holidays, when

few clients would see me. I’m

gradually getting to grips with

an armoury of products to marshal

the random chaos on top

of my head (as opposed to in


As I meet with new potential

clients, I wonder if they

judge the craziness of frizz as

representative of a troubled

soul, of having just fallen out

of bed, or of not caring. (One

of these may be true, but never

the not caring one.)

Will I fail to win the contract

because of my hair? I

doubt it very much. But there

are niggles that consciously

or sub-consciously stick in

our minds when we decide on

our future relationship with a


Sometimes, New Zealand,

you surprise and disappoint me

with an ever-so-slightly casual

attitude. As endearing as it is to

be laid back and chilled, there

are times to sit up, straighten

your collar, polish your shoes

and show how much it matters.

Retail environments in particular

are often overloaded

with my pet hates in terms of

slack first impressions. Staff

paying more attention to their

phone than the customers. Vacuuming

while the store is open.

Months of old scraps of Sellotape

around posters on windows.

Dusty shelves. Crooked

signs. Signs with bad spelling

or grammar. (Sign printers,

how dare you let these things

out of your studios.) You get

the picture.

Does a pristine and high

spec fit-out mean that your

products are better? Not necessarily,

of course. But if

the experience is more pleasurable

at your competition,

either your products, prices or

customer service have got to

knock it out of the park to keep

the customers coming back.

I accidentally caught five

minutes of Fair Go last year,

with a segment offering advice

on how to spot a cowboy

tradesman. The boss of a successful

plumbing company, I

think it was, pointed out that

if a tradie comes to your door

to price up a job in a beat-up

old van, looking scruffy and

writing your quote on the back

of an envelope, it should ring

obvious alarm bells.

The guy with the tidy and

branded vehicle, clean branded

shirt and who sends you a formal

quote, as the spokesman

said, is not 100 percent guaranteed

to do a better job but,

given that he cares about the

impression he’s making, it’s

probably safe to say he cares

about his reputation and is less

likely to let you down.

Today, a poor first impression

can be shared in seconds

with others online, with people

predisposed to jump to a

conclusion based on the brave

words of an angry keyboard


Look at your business

through the literal and metaphorical

lens of your customers’

smartphones. Can you picture

a potential snapshot that

could go viral on Snapchat, or

could a visitor’s post on Instagram

make you instantly infamous?

You don’t even need

your own social media pages to

get bad reviews or comments,

the damage can be done quite


I know. Sad but true, isn’t it.

You don’t have to go overboard

to unnecessarily elevate

the first impression you think

customers would appreciate.

Depending on the business, of

course, it can be a risky strategy

to create an impression



Recruitment Advisor, Everest – All about people TM


right recruiter is a very personal

thing and it’s important

that you know the person filling

your role isn’t just doing

it to make a few dollars, but

is actually passionate about

understanding how your business

works and what is going

to work for you. You don’t

want to end up with someone

either damaging your

reputation, or trying to sell

you candidates who aren’t

right. The reason I suggest

using just one recruiter is that

when multiple consultants are

looking to fill the same role,

it becomes a race to get CVs

to you the fastest, rather than

getting you the perfect person

in good time. When you have

a recruiter who you know and

trust, they become a valuable

extension of your business

and a fountain of knowledge

on what’s going on in the


so high spec and luxurious, or

with a smothering-style customer

service, that your clients

feel like they’re paying disproportionately

for the experience.

Sometimes it’s those nice

touches that keep customers

coming back but beware of the

trap of all design and no delivery.

In reality, we should treat

every interaction as if it is

the first. Define a position for

your brand that will not only

impress your customers, but

that is genuine and sustainable

for you.

Finally, we come to the

cost - a tough subject for a lot

of companies! As with most

things, in recruitment you get

what you pay for (as a rule),

and cheaper doesn’t tend to be

best. A large portion of recruitment

companies will charge a

“contingency” fee, whereby

you only pay if they are successful

in filling the role.

While this may look attractive

at first glance, I would tend to

steer more towards companies

who charge a “retained” fee,

with a portion being paid on

engagement. This upfront

cost ensures that the company

is fully committed to working

until that perfect person is


Despite what you may

have heard, recruiters aren’t

all bad (we promise), and

finding the right consultant

will ultimately be a huge benefit

to you and your team.





How to enter.

Spend $100 on Holden Genuine or ACDelco Parts

From your Holden Dealer.

Complete form with photo of receipt.

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51-57 Alexandra Street. Hamilton, New Zealand

email: parts@ebbett.co.nz

Ph 07 839 4832



191kw 2.0 L Turbo engine

18’’ Alloy Wheels

9 speed Auto

Apple car play

Balance of 3 years free servicing


2018 EQUINOX LTZ 188kw 2.0L,

All wheel drive

Full leather 19’’ Alloys Bose audio system

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204-208 Anglesea Street Hamilton

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Renske van Geffen, NZMA Campus Manager & Derek Martin General Manager of Operations

“I’ve worked on plenty of construction projects in the past and none have come close

to the Foster experience!”

In just 28 weeks, Foster Construction delivered

the brand new NZMA Waikato building to ACG

Education. Situated in Hamilton’s CBD, the new

architecturally designed, state of the art building

was complete on time and on budget, fitted out

and fully operational for the 2019 student intake.

ACG Education Property Project Manager

Donavin Wick says “This project was so

ambitious that many doubted we’d pull it off, but

we did! And that’s thanks to the incredible team

we had in Foster Develop, Foster Construction

and Chibnell Buckell Team Architects.”

“This team went above and beyond to see our

vision, visiting our Auckland campus to see what

we were trying to achieve, how we operated,

what worked and what didn’t.”

The initial plan was to demolish the existing

building and construct the 1600m 2 base building,

allowing provision for a 400m 2 mezzanine floor

to be added in the future.

The fitout designed by Chibnell Buckell Team

Architects comprised a fully operational

commercial kitchen, restaurant and café, 13

classrooms, tutor offices, student services offices

and a reception area.

12 weeks into the project a change in legislation

and additional student intake meant that Fosters

had to proceed with the mezzanine floor too.

The additional fitout included two large cookery

classrooms containing 22 commercial ovens,

2 dry stores, 2 commercial cool rooms and

industrial extract hoods.

“The complex fitout created quite a few logistical

problems for Fosters” notes NZMA Campus

Manager Renske van Geffen, “but they were 100

per cent accommodating, ensuring they met with

every one of our needs throughout the project.

“The project management was fantastic,

communications were excellent, and every

meeting ran on time. The quality of finish and

attention to detail that went into everything was

so impressive too.

“I’ve worked on plenty of construction projects in

the past and none have come close to the Foster


FOSTERS.CO.NZ . 07 849 3849

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