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www.<strong>cicm</strong>.com<br />
Welcome to your<br />
credit community<br />
FOR YOU; FOR YOUR TEAM; FOR BUSINESS
Who is CICM?<br />
For you; For your team; For business<br />
The CICM is the largest recognised professional body in the world<br />
for the credit community. When you join us, our network of<br />
members across the world becomes your professional family.<br />
We have been promoting the importance of credit management,<br />
influencing government policy and regulation and supporting credit<br />
professionals through their careers since 1939. It is our reason for being,<br />
and our passion for expertise in the credit and collections profession is<br />
second to none.<br />
02
Why join?<br />
Your CICM membership<br />
Whether you are just starting out in your credit career,<br />
or are a leader with 25 years’ experience, there is a CICM<br />
membership tailored to your needs. Join us and let us<br />
give you the recognition you deserve and the support<br />
you need.<br />
Member levels:<br />
Studying Member<br />
Affiliate (open to all)<br />
Associate (ACICM)<br />
Member (MCICM, MCICM(Grad))<br />
Fellow (FCICM)<br />
To find out more about our membership levels, and which one<br />
is for you, go to our website <strong>cicm</strong>.com/membership-types or<br />
call us on 01780 722900<br />
Join today<br />
Enhance your knowledge, credibility, earning potential<br />
03
The CICM<br />
Credit Academy:<br />
for every stage<br />
of your career<br />
The CICM Credit Academy delivers internationally<br />
recognised qualifications and training in no<br />
fewer than 17 countries, from the UK to the US.<br />
Our vast expertise and experience in credit and collections is<br />
underpinned by extensive research with key partners in the<br />
wider business community to ensure that our qualifications<br />
are up-to-date, progressive, and industry-relevant. While our<br />
qualifications will give you the business understanding needed<br />
as a whole, we focus on the unique set of knowledge and practical<br />
skills that set you apart as a credit professional.<br />
CICM Professional<br />
Qualifications:<br />
Tailor your<br />
qualification and<br />
learning to fit your<br />
needs. With a selection<br />
of awards in each area<br />
and each level, you<br />
can choose to study the<br />
areas that fit your role,<br />
business or career<br />
aspirations.<br />
CHOOSE YOUR LEVEL<br />
Entry Level: for those starting out<br />
Intermediate: for those looking to progress<br />
Advanced: suitable for those in senior roles<br />
CHOOSE YOUR AREA<br />
Credit management and collections<br />
Money and debt advice<br />
Enforcement<br />
OFQUAL REGULATED<br />
Study in groups, at home or online.<br />
START YOUR QUALIFICATION JOURNEY<br />
Visit qualifications.<strong>cicm</strong>.com for more<br />
information or call us for a chat on 01780 722900<br />
04
What our Studying Members say<br />
Elizabeth Lack<br />
I have enjoyed studying<br />
CICM qualifications so far<br />
and will continue to do<br />
so to reach Level 5. The<br />
communication with CICM<br />
has been perfect; if I have<br />
any questions or queries,<br />
they are always answered<br />
professionally & promptly.<br />
Dan Clinton<br />
I have found CICM studying<br />
to be very accessible, with<br />
several options available<br />
which allow students to<br />
tailor their studying to fit<br />
nicely around work and<br />
personal commitments.<br />
Peter Haigh<br />
It really is a worthwhile<br />
course and it has really<br />
helped develop myself<br />
personally, and I can bring<br />
the knowledge I’ve learnt<br />
into my day-to-day role.<br />
Apprenticeships in Credit Collections<br />
There are specifically designed apprenticeship courses over three levels for<br />
those wishing to build a career in credit and collections. The courses are open to<br />
everyone between the ages of 16 and 65, even those already part-qualified.<br />
At each level of apprenticeship you will be able to gain professional CICM<br />
qualifications. Alternative qualifications are available.<br />
Reasons to train a credit apprentice:<br />
1. Benefit from Government funding<br />
4. Build a qualified team<br />
2. Train new and existing employees<br />
5. Increase productivity<br />
3. Motivate your employees and boost loyalty 6. Be fully supported by CICM<br />
05
The CICM Credit Academy:<br />
for your organisation<br />
CICM Training<br />
Designed specifically for credit teams, our training covers all levels and functions<br />
of credit management and collections.<br />
Credit Control & Collections<br />
Credit Risk<br />
Litigation<br />
Financial<br />
Export<br />
Management<br />
General Business<br />
Industry Specific<br />
Our experienced trainers tailor or bespoke programmes to ensure our training is<br />
relevant to your current requirements and support your business objectives.<br />
Expert delivery meets the needs of all sectors, trade or consumer, using current<br />
best practice tools and techniques.<br />
Inspirational trainers, who are specialists in their field, motivate and improve the<br />
effectiveness of your team by sharing their knowledge and experiences, tips, tools<br />
and techniques.<br />
CICM assignments are available for a select number of training programmes to<br />
support achievement of a qualification.<br />
06
CICM and your organisation:<br />
The support you need and the recognition you deserve<br />
CICM Training<br />
Covering all credit topics,<br />
delivered by experts, linked<br />
to CICM qualifications and<br />
tailored to your needs.<br />
Learning Partnerships<br />
Whatever your organisation<br />
size, we have a partnership<br />
offer to develop your credit<br />
capability and effectiveness.<br />
We will find the best<br />
development solutions for<br />
you, and tailor our offer<br />
accordingly, recommending<br />
the right mix of informal<br />
and formal development for<br />
teams and individuals.<br />
-<br />
B<br />
CICM Training<br />
Learning<br />
Partnerships<br />
CICMQ<br />
Centre of<br />
Excellence<br />
How we can<br />
work with you<br />
and your<br />
organisation<br />
CICMQ<br />
Formal recognition of your<br />
organisation’s commitment<br />
to quality, continuous<br />
improvement and best<br />
practice in all things credit.<br />
Gain the award, certificate, a<br />
comprehensive consultation<br />
report and access to the<br />
exclusive ‘CICM Best<br />
Practice Network’ of CICMQ<br />
organisations.<br />
Centre of Excellence<br />
Our highest accolade, we<br />
award this accreditation<br />
to organisations who<br />
meet criteria based on<br />
best practice, continuous<br />
improvement, a continuing<br />
professional development<br />
culture and your contribution<br />
to the credit community.<br />
Work with CICM at organisation<br />
level to benefit from:<br />
CICM education specialists to recommend pathways,<br />
and review progress<br />
Significant savings on CICM programmes and<br />
individual membership<br />
Opportunities to set/reinforce quality standards<br />
Access to online learning, resources and workshops<br />
Boosts to morale and higher staff retention<br />
07
Make the most of CICM<br />
and your membership<br />
.<br />
ó<br />
Qualifications<br />
Business news<br />
and industry<br />
updates<br />
Credit<br />
Management<br />
magazine<br />
Webinars<br />
!<br />
,<br />
M<br />
$<br />
Advice line<br />
Apprenticeships<br />
Mentor<br />
service<br />
Case<br />
studies<br />
-<br />
B<br />
Tailored<br />
training<br />
elearning<br />
CICMQ<br />
Knowledge<br />
Hub<br />
K<br />
P<br />
s<br />
Benevolent<br />
fund<br />
Local<br />
events<br />
Workshops<br />
Thought<br />
leadership<br />
Chartered Institute of Credit Management<br />
The Water Mill, Station Road, South Luffenham<br />
OAKHAM, LE15 8NB<br />
info@<strong>cicm</strong>.com<br />
www.<strong>cicm</strong>.com<br />
01780 722900