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www.<strong>cicm</strong>.com<br />

Welcome to your<br />

credit community<br />

FOR YOU; FOR YOUR TEAM; FOR BUSINESS


Who is CICM?<br />

For you; For your team; For business<br />

The CICM is the largest recognised professional body in the world<br />

for the credit community. When you join us, our network of<br />

members across the world becomes your professional family.<br />

We have been promoting the importance of credit management,<br />

influencing government policy and regulation and supporting credit<br />

professionals through their careers since 1939. It is our reason for being,<br />

and our passion for expertise in the credit and collections profession is<br />

second to none.<br />

02


Why join?<br />

Your CICM membership<br />

Whether you are just starting out in your credit career,<br />

or are a leader with 25 years’ experience, there is a CICM<br />

membership tailored to your needs. Join us and let us<br />

give you the recognition you deserve and the support<br />

you need.<br />

Member levels:<br />

Studying Member<br />

Affiliate (open to all)<br />

Associate (ACICM)<br />

Member (MCICM, MCICM(Grad))<br />

Fellow (FCICM)<br />

To find out more about our membership levels, and which one<br />

is for you, go to our website <strong>cicm</strong>.com/membership-types or<br />

call us on 01780 722900<br />

Join today<br />

Enhance your knowledge, credibility, earning potential<br />

03


The CICM<br />

Credit Academy:<br />

for every stage<br />

of your career<br />

The CICM Credit Academy delivers internationally<br />

recognised qualifications and training in no<br />

fewer than 17 countries, from the UK to the US.<br />

Our vast expertise and experience in credit and collections is<br />

underpinned by extensive research with key partners in the<br />

wider business community to ensure that our qualifications<br />

are up-to-date, progressive, and industry-relevant. While our<br />

qualifications will give you the business understanding needed<br />

as a whole, we focus on the unique set of knowledge and practical<br />

skills that set you apart as a credit professional.<br />

CICM Professional<br />

Qualifications:<br />

Tailor your<br />

qualification and<br />

learning to fit your<br />

needs. With a selection<br />

of awards in each area<br />

and each level, you<br />

can choose to study the<br />

areas that fit your role,<br />

business or career<br />

aspirations.<br />

CHOOSE YOUR LEVEL<br />

Entry Level: for those starting out<br />

Intermediate: for those looking to progress<br />

Advanced: suitable for those in senior roles<br />

CHOOSE YOUR AREA<br />

Credit management and collections<br />

Money and debt advice<br />

Enforcement<br />

OFQUAL REGULATED<br />

Study in groups, at home or online.<br />

START YOUR QUALIFICATION JOURNEY<br />

Visit qualifications.<strong>cicm</strong>.com for more<br />

information or call us for a chat on 01780 722900<br />

04


What our Studying Members say<br />

Elizabeth Lack<br />

I have enjoyed studying<br />

CICM qualifications so far<br />

and will continue to do<br />

so to reach Level 5. The<br />

communication with CICM<br />

has been perfect; if I have<br />

any questions or queries,<br />

they are always answered<br />

professionally & promptly.<br />

Dan Clinton<br />

I have found CICM studying<br />

to be very accessible, with<br />

several options available<br />

which allow students to<br />

tailor their studying to fit<br />

nicely around work and<br />

personal commitments.<br />

Peter Haigh<br />

It really is a worthwhile<br />

course and it has really<br />

helped develop myself<br />

personally, and I can bring<br />

the knowledge I’ve learnt<br />

into my day-to-day role.<br />

Apprenticeships in Credit Collections<br />

There are specifically designed apprenticeship courses over three levels for<br />

those wishing to build a career in credit and collections. The courses are open to<br />

everyone between the ages of 16 and 65, even those already part-qualified.<br />

At each level of apprenticeship you will be able to gain professional CICM<br />

qualifications. Alternative qualifications are available.<br />

Reasons to train a credit apprentice:<br />

1. Benefit from Government funding<br />

4. Build a qualified team<br />

2. Train new and existing employees<br />

5. Increase productivity<br />

3. Motivate your employees and boost loyalty 6. Be fully supported by CICM<br />

05


The CICM Credit Academy:<br />

for your organisation<br />

CICM Training<br />

Designed specifically for credit teams, our training covers all levels and functions<br />

of credit management and collections.<br />

Credit Control & Collections<br />

Credit Risk<br />

Litigation<br />

Financial<br />

Export<br />

Management<br />

General Business<br />

Industry Specific<br />

Our experienced trainers tailor or bespoke programmes to ensure our training is<br />

relevant to your current requirements and support your business objectives.<br />

Expert delivery meets the needs of all sectors, trade or consumer, using current<br />

best practice tools and techniques.<br />

Inspirational trainers, who are specialists in their field, motivate and improve the<br />

effectiveness of your team by sharing their knowledge and experiences, tips, tools<br />

and techniques.<br />

CICM assignments are available for a select number of training programmes to<br />

support achievement of a qualification.<br />

06


CICM and your organisation:<br />

The support you need and the recognition you deserve<br />

CICM Training<br />

Covering all credit topics,<br />

delivered by experts, linked<br />

to CICM qualifications and<br />

tailored to your needs.<br />

Learning Partnerships<br />

Whatever your organisation<br />

size, we have a partnership<br />

offer to develop your credit<br />

capability and effectiveness.<br />

We will find the best<br />

development solutions for<br />

you, and tailor our offer<br />

accordingly, recommending<br />

the right mix of informal<br />

and formal development for<br />

teams and individuals.<br />

-<br />

B<br />

CICM Training<br />

Learning<br />

Partnerships<br />

CICMQ<br />

Centre of<br />

Excellence<br />

How we can<br />

work with you<br />

and your<br />

organisation<br />

CICMQ<br />

Formal recognition of your<br />

organisation’s commitment<br />

to quality, continuous<br />

improvement and best<br />

practice in all things credit.<br />

Gain the award, certificate, a<br />

comprehensive consultation<br />

report and access to the<br />

exclusive ‘CICM Best<br />

Practice Network’ of CICMQ<br />

organisations.<br />

Centre of Excellence<br />

Our highest accolade, we<br />

award this accreditation<br />

to organisations who<br />

meet criteria based on<br />

best practice, continuous<br />

improvement, a continuing<br />

professional development<br />

culture and your contribution<br />

to the credit community.<br />

Work with CICM at organisation<br />

level to benefit from:<br />

CICM education specialists to recommend pathways,<br />

and review progress<br />

Significant savings on CICM programmes and<br />

individual membership<br />

Opportunities to set/reinforce quality standards<br />

Access to online learning, resources and workshops<br />

Boosts to morale and higher staff retention<br />

07


Make the most of CICM<br />

and your membership<br />

.<br />

ó<br />

Qualifications<br />

Business news<br />

and industry<br />

updates<br />

Credit<br />

Management<br />

magazine<br />

Webinars<br />

!<br />

,<br />

M<br />

$<br />

Advice line<br />

Apprenticeships<br />

Mentor<br />

service<br />

Case<br />

studies<br />

-<br />

B<br />

Tailored<br />

training<br />

elearning<br />

CICMQ<br />

Knowledge<br />

Hub<br />

K<br />

P<br />

s<br />

Benevolent<br />

fund<br />

Local<br />

events<br />

Workshops<br />

Thought<br />

leadership<br />

Chartered Institute of Credit Management<br />

The Water Mill, Station Road, South Luffenham<br />

OAKHAM, LE15 8NB<br />

info@<strong>cicm</strong>.com<br />

www.<strong>cicm</strong>.com<br />

01780 722900

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