Welcome to your
FOR YOU; FOR YOUR TEAM; FOR BUSINESS
Who is CICM?
For you; For your team; For business
The CICM is the largest recognised professional body in the world
for the credit community. When you join us, our network of
members across the world becomes your professional family.
We have been promoting the importance of credit management,
influencing government policy and regulation and supporting credit
professionals through their careers since 1939. It is our reason for being,
and our passion for expertise in the credit and collections profession is
second to none.
Your CICM membership
Whether you are just starting out in your credit career,
or are a leader with 25 years’ experience, there is a CICM
membership tailored to your needs. Join us and let us
give you the recognition you deserve and the support
Affiliate (open to all)
Member (MCICM, MCICM(Grad))
To find out more about our membership levels, and which one
is for you, go to our website cicm.com/membership-types or
call us on 01780 722900
Enhance your knowledge, credibility, earning potential
for every stage
of your career
The CICM Credit Academy delivers internationally
recognised qualifications and training in no
fewer than 17 countries, from the UK to the US.
Our vast expertise and experience in credit and collections is
underpinned by extensive research with key partners in the
wider business community to ensure that our qualifications
are up-to-date, progressive, and industry-relevant. While our
qualifications will give you the business understanding needed
as a whole, we focus on the unique set of knowledge and practical
skills that set you apart as a credit professional.
learning to fit your
needs. With a selection
of awards in each area
and each level, you
can choose to study the
areas that fit your role,
business or career
CHOOSE YOUR LEVEL
Entry Level: for those starting out
Intermediate: for those looking to progress
Advanced: suitable for those in senior roles
CHOOSE YOUR AREA
Credit management and collections
Money and debt advice
Study in groups, at home or online.
START YOUR QUALIFICATION JOURNEY
Visit qualifications.cicm.com for more
information or call us for a chat on 01780 722900
What our Studying Members say
I have enjoyed studying
CICM qualifications so far
and will continue to do
so to reach Level 5. The
communication with CICM
has been perfect; if I have
any questions or queries,
they are always answered
professionally & promptly.
I have found CICM studying
to be very accessible, with
several options available
which allow students to
tailor their studying to fit
nicely around work and
It really is a worthwhile
course and it has really
helped develop myself
personally, and I can bring
the knowledge I’ve learnt
into my day-to-day role.
Apprenticeships in Credit Collections
There are specifically designed apprenticeship courses over three levels for
those wishing to build a career in credit and collections. The courses are open to
everyone between the ages of 16 and 65, even those already part-qualified.
At each level of apprenticeship you will be able to gain professional CICM
qualifications. Alternative qualifications are available.
Reasons to train a credit apprentice:
1. Benefit from Government funding
4. Build a qualified team
2. Train new and existing employees
5. Increase productivity
3. Motivate your employees and boost loyalty 6. Be fully supported by CICM
The CICM Credit Academy:
for your organisation
Designed specifically for credit teams, our training covers all levels and functions
of credit management and collections.
Credit Control & Collections
Our experienced trainers tailor or bespoke programmes to ensure our training is
relevant to your current requirements and support your business objectives.
Expert delivery meets the needs of all sectors, trade or consumer, using current
best practice tools and techniques.
Inspirational trainers, who are specialists in their field, motivate and improve the
effectiveness of your team by sharing their knowledge and experiences, tips, tools
CICM assignments are available for a select number of training programmes to
support achievement of a qualification.
CICM and your organisation:
The support you need and the recognition you deserve
Covering all credit topics,
delivered by experts, linked
to CICM qualifications and
tailored to your needs.
Whatever your organisation
size, we have a partnership
offer to develop your credit
capability and effectiveness.
We will find the best
development solutions for
you, and tailor our offer
the right mix of informal
and formal development for
teams and individuals.
How we can
work with you
Formal recognition of your
to quality, continuous
improvement and best
practice in all things credit.
Gain the award, certificate, a
report and access to the
exclusive ‘CICM Best
Practice Network’ of CICMQ
Centre of Excellence
Our highest accolade, we
award this accreditation
to organisations who
meet criteria based on
best practice, continuous
improvement, a continuing
culture and your contribution
to the credit community.
Work with CICM at organisation
level to benefit from:
CICM education specialists to recommend pathways,
and review progress
Significant savings on CICM programmes and
Opportunities to set/reinforce quality standards
Access to online learning, resources and workshops
Boosts to morale and higher staff retention
Make the most of CICM
and your membership
Chartered Institute of Credit Management
The Water Mill, Station Road, South Luffenham
OAKHAM, LE15 8NB