Newsletter - March2019

2019 March Issue
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Contents
External Articles
Panalpina launches ‘industry-leading’
customer portal………………………..3,4
Panalpina introduces new
digital portal………..…………………..5,6
Delta Cargo reports customer
shift to digital booking……………….7,8
Charles Kendall Freight won
Specialist Services Award
at the BIFA awards…………………….9
Are you aware of the new security
measures to export air cargo
from Australia?………………………….10,11
Contech offering direct console
service from Shanghai to
Pune………………………………………….12
Centrolene AGM 2019……............13
New Members…………..................14,15,16,17
Membership Renewal.................18
Welcome Referrals…………………….19
Centrolene Global Coverage……...20,21

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Panalpina launches ‘industry-leading’
customer portal
Source: Lloyd’s Loading List
Date: 20 th February 2019
‘Game changer’ allows logistics group’s customers to get quotes, book and
track shipments, and manage their supply chains ‘in a seamless digital flow’
Freight forwarding and logistics group Panalpina has unveiled its “game
changer” new state-of-the-art digital customer portal that it claims enables
customers to benefit from a wide range of instant and real-time services,
including getting quotes, booking and tracking shipments, and managing their
supply chains “in a seamless digital flow”.
The company said the portal takes it a step closer to creating “a truly digital
end-to-end enterprise” that will enable it to drive down costs, shorten
response times and offer multiple communication channels to its customers
and partners.
Currently available to selected customers by invitation only, it said the
“industry-leading” portal would be launched globally this summer, enabling
customers “to manage their entire supply chain end-to-end with all partners
in one digital place”, adding: “They can request an instant quote, as well as
book and track their shipments in an intuitive, integrated and thus seamless
flow. Self-service reporting will complement the user experience.”
As features are added, the portal will not only offer interaction capabilities
with Panalpina’s customers, but also suppliers, “and enable: system-based

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procurement of services; web and electronic channels that offer Panalpina’s
services and lead to contract closure; electronic channels to exchange service
orders; applications supporting shipment execution and settlement process; a
wide range of integration, visibility and reporting services for suppliers and
customers”, the logistics group said.
Stefan Karlen, Panalpina’s CEO, said: “Digitalization is the number one trend in
logistics and our new customer portal is an industry game changer. Customers,
partners and suppliers will increasingly expect to quote, buy, sell and deliver
online using dedicated platforms and my priority is that Panalpina offers our
customers an engaging, seamless digital experience.”
“There is still significant paperwork coupled with inefficient processes in the
industry. With our customer portal, we are one step closer to creating a truly
digital end-to-end enterprise which will enable us to drive down costs,
shorten response time and offer multiple communication channels to our
customers and trading partners.”
Ralf Morawietz, CIO at Panalpina, commented: “In the past two years, we
have invested significant time and resources in developing different elements
of the portal to establish the best digital experience for our customers. In
particular, the quoting and shipment-visibility capabilities of the new portal
are hitting the core of today’s demands.”

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Panalpina introduces new
digital portal
Source: Aircargo News
Date: 20 th February 2019
Panalpina has developed a new digital portal offering a wide range of instant
and real-time services that it describes as “state-of-the-art”.
Currently available to select customers by invitation only, it will be launched
globally this summer.
Customers will be able to manage their entire supply chain end-to-end with all
their partners through one digital portal.
Users can request an instant quote, as well as book and track their shipments
in what Panalpina said is “an intuitive, integrated and thus seamless flow”.
As further features are added, the portal will not only offer interaction
capabilities with Panalpina’s customers, but also suppliers, and enable:
• System-based procurement of services
• Web and electronic channels that offer Panalpina services and lead to
contract closure
• Electronic channels to exchange service orders
• Applications supporting shipment execution and settlement process
• A wide range of integration, visibility and reporting services for
suppliers and customers

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• “In the past two years, we have invested significant time and resources
in developing different elements of the portal to establish the best digital
experience for our customers,” Ralf Morawietz, chief information officer at
Panalpina, said.
“In particular, the quoting and shipment-visibility capabilities of the new
portal are hitting the core of today’s demands,” he noted.
“Digitalisation is the number one trend in logistics and our new customer
portal is an industry game changer,” added Panalpina chief executive Stefan
Karlen.
“Customers, partners and suppliers will increasingly expect to quote, buy, sell
and deliver online using dedicated platforms and my priority is that Panalpina
offers our customers an engaging, seamless digital experience.”
“There is still significant paperwork coupled with inefficient processes in the
industry,” Karlen continued.
“With our customer portal, we are one step closer to creating a truly digital
end-to-end enterprise which will enable us to drive down costs, shorten
response time and offer multiple communication channels to our customers
and trading partners.”

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Delta Cargo reports customer shift to
digital booking
Source: Aircargo News
Date: 25 th February 2019

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Delta Cargo has noted a “significant shift” in the number of online bookings
since it launched its new website in 2017.
The airline said it had noted a 15 percentage point increase in the global
online bookings since 2017, making it the number one way customers like to
book their shipments.
Lindsey Jalil, Delta Cargo’s managing director – commercial, said: “Our
customers have welcomed the improved functionality of the website with the
online booking volumes and registered user site visits reflecting that. We are
focused on continuing to invest in technology and innovating the shipping
process, making it easier to do business with Delta.”
Delta said the improved functionality allows for shipments to be booked,
managed, tracked, or checked-in from any device. There has also been a
substantial increase in the use of e-AWBs, shipment track-and-trace visits, and
online portal registrations.
This year, additional functionality will be added with enhanced tracking to
include real-time visibility if a shipment is within one of the Bluetooth
equipped Unit Load Devices (ULD), as well as live text (SMS) notifications for
booking changes and tracking notifications.
In addition, a dangerous goods enhancement will be launched so customers
can have their shipments, at the piece level, checked against aircraft limits,
station capabilities and Delta policies during the booking process.
The airline was also recently named checked in its report into carriers’ digital
performance. The report said that in terms of online experience, Delta Cargo
was the best in the business.

Charles Kendall Freight is known as
a name to trust.
Charles Kendall Freight was delighted to win the Specialist Services
Award at the BIFA awards. It was a category which attracted the
most number of entrants so was an especially tough category to
compete in.
Held at The Brewery in East London, it was hosted by double
Olympic champion Col Dame Kelly Holmes, Sir Peter Bottomley MP
and BIFA Director General Robert Keen.
CKF Managing Director, Peter Sunderland collected the award on
stage from Dame Kelly. CKF won the award for their Product Logistics
service operated from the new Alpha Park facility in the UK and
JAFZA facility in the Middle East.
It provides a range of freight and logistics services to the FMCG (Fast
Moving Consumer Goods) sector allowing them to become brand
partners for clients. CKF staff were joined by guests from Ella's
Kitchen, Amazon and Standard Brands to hear the winners finally
announced.

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Are you aware of the new security measures
to export air cargo from Australia?
We consult. We Plan. We Deliver.

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From 1st March 2019, the Australian Government introduced increased security measures
around export air cargo from Australia. As a result, before outbound international air cargo
is uplifted onto an aircraft, it must be examined at piece-level.
Due to the measure, potential delays with air cargo movements and additional costs are
expected over the coming months.
In order to avoid any unforeseen costs and delays, we highly recommend following our
guide online and engaging with your ICE representative to find out more.
Our export guide is available now.
Please click https://www.icecargo.com.au/air-cargo-security-changes/ to access.
We consult. We Plan. We Deliver.

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SEABRA TRANS INTERNATION CO., LTD. is an international freight forwarding company based in
Bangkok, Thailand offering a complete range of services in the transportation, freight forwarding
and logistics industry since 1992.
They can provide "Total Logistics Solution" with great quality of services, including sea freight, air
freight, custom clearance and related services, warehousing and related services, trucking and
distribution; in order to solve logistics problems and facilitate their customers.

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Lead Young Logistics INT’L LTD.. was established in 1993.
Since then, they have extended all kinds of transportation services, consolidation, CY management,
freight forwarding, customs clearance, Tri-Trade coordination, trucking service, and warehouse/
logistic service. They want to satisfy all customers requirement and provide more competitive
service. Lead Young Logistics believe strongly in maintaining high quality of service.
Currently, they have developed service line between Taiwan, Hong Kong, China & USA. They can
provide Material Management in South China, Hong Kong & Taiwan.
Their LOGISTICS SERVICE, which is in the leading position, with their own truck transportation from
Hong Kong to mainland China, can reduce your cost and time. In addition, they provide a fast and
safe delivery.
They will always do their best and be responsible for every single shipment they handled.

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Blue Bell Logistics are proud to introduce themselves as one of the leading and reliable shipping
companies in India. Blue Bell Logistics also provides numerous extra services such as customs
clearance, track n trace and transportation of goods.
Blue Bell Logistics has a network of agents spread all over the world and operations are backed by
modern technology, tools and equipment to support the demands of physical operations.
Hard work and determination are two of the most important factors that define a successful
businessman. At Blue Bell Logistics, they successfully manage the delivery and timely distributions of
your shipment to consignee.
Blue Bell Logistics is a company built on commitment and reliability, where our customers can place
their trust. They have a unique shipping system and workings that easily identify the consumers
need as only experienced shipping service providers can. They provide our customers with timely
and cost effective service and provide up to the minute information for all aspects of shipment
status.

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T B C Transportation & Trading (Pte) Ltd. was incorporated in the Republic of Singapore in 1992.
The company started with only 7 staff and 4 prime movers, operating from a small office. It has
since became one of the fastest growing companies in the industry, employing more than 50 staffs,
operating more than 20 prime movers and a heavy lifter among its multi-million dollar operation
equipment. It has been constantly upgrading with better trained and qualified staff and utilizing
latest equipment to serve its customers.
In October 1998, the company was awarded the Internationally recognized ISO 9001 quality
management system certification.
With their well-established quality management system in hand, they look forward in serving their
customers even better.

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• Lead Young Logistics in Taiwan Republic of China
• Genesis Forwarding & Logistics LTD in Israel
• DMC Universal Logistics WLL in Kuwait
• DMC Global Logistics Co. in Qatar
• Grace Global Logistics Pvt Ltd in India
• Vertex Express in Egypt
• SHS Schiffahrt Handel Spedition GmbH in Germany
• Interfracht Logistics International GmbH in Germany
• Interfracht Air-Sea-Land Service GmbH in Japan
• CNT Worldwide Transport Inc in Philippines
• Empire Logistics Pte Ltd in Singapore

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al Coverage

2019 March Issue
Centrolene
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