Business Chief April 2019

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TECHNOLOGY “Our role is not a showstopper to business, but is an enabler and can help us win more business” — Suzie Smibert, <strong>Chief</strong> Information Security Officer and require ourselves to meet the most stringent requirements everywhere, and by transforming our behavior, thought process and policies, we will be able to tell our users the same story wherever they work in the world,” states Smibert. “I travel to our operating regions frequently, and many of my coworkers are also nomads, working from every one of our facilities, different regions, different countries. We can’t expect them to know which behavior to adopt wherever they travel. If we tell them one set of behaviors, one set of policies to meet, it makes our job easier in the back end, and makes it much easier on our workforce.” By harmonizing, centralizing and simplifying Finning’s digital infrastructure, Smibert has looked to promote cross-collaboration and rework in-region management teams. Hiring “tremendous talent” predominately from Calgary, she has been leading the transformation of Finning’s security and enterprise architecture services and embedded next generation multi-tool sets, allowing the business to improve its response, detection and management capabilities. “We have security individuals assigned to squads in the DevOps team. While they don’t sit in DevOps, they do report into the management team and exist as a service provider to that group, and continue to report into my organization. “We do security as code. A lot of our tasks and requests are automated, when they are deemed low risk, it goes straight into code.” PROMOTING COLLABORATION As the business continually evaluates emerging products and technologies which could drive greater value, Smibert explains that the business undertakes whole-market evaluations in advance of a product’s shelf life in order to remain resilient, and looks not only to longstanding players in the market, but also 21 www.businesschief.com
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Page 9 and 10: 150 Cirque du Soleil 190 T-Mobile 1
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Page 54 and 55: PEOPLE 54 Equality, diversity and r
Page 56 and 57: PEOPLE 56 Marian Salzman, Senior Vi
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Page 60 and 61: PEOPLE 60 $29.6bn Approximate reven
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SUSTAINABILITY “The impact of cre
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April 29-30, 2019 The Ritz Carlton,
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CITY FOCUS 74 City Focus HAMIL Busi
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CITY FOCUS | HAMILTON 76 ocated at
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CITY FOCUS | HAMILTON 1846 Official
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OPTIMIZE FIELD WORKERS, SERVICE & A
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TOP 10 86 APRIL 2019
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TOP 10 88 10 Baskin-Robbins Est. 19
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TOP 10 90 08 Subway Est. 1965 The C
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TOP 10 92 06 Dunkin’ Donuts Est.
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TOP 10 98 01 McDonald’s Est. 1940
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100 DIGITALLY DISRUPTING THE CANADI
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GORE MUTUAL INSURANCE Gore Mutual I
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Impacting Business Results For almo
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GORE MUTUAL INSURANCE 1839 Year fou
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TRANSFORMING THE INSURANCE WORLD Vi
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GORE MUTUAL INSURANCE 110 CLICK TO
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“More than just another pretty da
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GORE MUTUAL INSURANCE Gore Mutual -
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GORE MUTUAL INSURANCE 116 at Gore M
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118 APRIL 2019
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ARDENE Canadian fashion retailer Ar
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REAL ESTATE POTENTIAL. REALIZED. Re
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ARDENE ARDENE FOUNDATION The Ardene
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ARDENE ‘In areas of empowerment,
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ARDENE ‘Because of our footprint
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ARDENE 4,500+ Approximate number of
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132 Results-oriented leaders embrac
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CITY OF RICHMOND 134 Mayor Malcolm
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CITY OF RICHMOND EXECUTIVE PROFILE
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CITY OF RICHMOND 138 “The Olympic
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District Energy Solutions We explor
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CITY OF RICHMOND 142 Richmond Olymp
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CITY OF RICHMOND 144 EXECUTIVE PROF
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CITY OF RICHMOND $541mn Approximate
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CITY OF RICHMOND 148 FUTURE PLANS W
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150 CIRQUE DU SOLEIL: BREAKING THE
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CIRQUE DU SOLEIL With her team of c
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CIRQUE DU SOLEIL “Operationally w
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CIRQUE DU SOLEIL 156 ations, the te
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Integrated Print At PDI, we are pas
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CIRQUE DU SOLEIL 160 “As a citize
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CIRQUE DU SOLEIL 162 CLICK TO WATCH
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164 RAGINGWIRE MISSION-CRITICAL DAT
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RAGINGWIRE DATA CENTERS 166 As part
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YORK ® YVFA FREE-COOLING CHILLERS:
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A simpler approach to a future-proo
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Delivering mission critical service
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RAGINGWIRE DATA CENTERS 178 RagingW
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Picking a Diamond In The Rough Take
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BUILDING BETTER MODULAR ELECTRICAL
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RAGINGWIRE DATA CENTERS 184 biggest
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RAGINGWIRE DATA CENTERS “Unlike a
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190 Customer centricity at the hear
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T-MOBILE T-Mobile, the Uncarrier ne
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The feeling you get following your
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Drive digital strategies. Deliver c
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Reimagine the impossible Bring toge
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Rewiring the T-Mobile Supply Chain
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IN TODAY’S HYPERCONNECTED WORLD,
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T-MOBILE 204 ended it. Now with T-M
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206 INTELLIGENT DIGITAL TRANSFORMAT
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SAP A comparatively recent strategy
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JOIN THE BEST. Discover your path t
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CLICK TO WATCH: ‘SAP BUSINESS WOM
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Bring intelligent experiences to yo
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Ecosystems in May, 2017. His job, h
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219 ter THE INTELLIGENT ENTERPRISE
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canada.businesschief.com 221
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223 you?” It is hard to have a ho
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its global presence and the global
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The breadth of the SAP portfolio is
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229 canada.businesschief.com
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233 SPEARHEADING DIGITAL TRANSFORMA
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EXECUTIVE PROFILE Sy Foguel As Chie
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“Our retail agents are a key part
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239 its customers. “GUARD itself
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canada.businesschief.com usa.busine
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CLICK TO WATCH: ‘PLYMOUTH ROCK AS
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it forms, and it is adept at listen
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“What sets Plymouth Rock apart fr
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ventures and solutions to be pilote
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253 the Plymouth Rock Direct Respon
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hardware engineering, CAD/CAM softw
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GLIDEWELL DENTAL 262 place! By elim
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GLIDEWELL DENTAL 264 experience mor
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GLIDEWELL DENTAL 266 was born. When
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LOGO HERE 268 SGK: optimising brand
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SGK The need for omnichannel soluti
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“The AWS platform enables the fle
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CLICK TO WATCH: ‘SGK CONTENT SOLU
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to what has come before. This is on
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EXECUTIVE PROFILE Francois Estellon
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transform its service offerings. Re
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SGK “We collaborate with great gl
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SGK 286 gain access to the platform
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REGISTER TODAY! 1.888.482.6012 •
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