Weissenhäuser Strand Karriere Personalmarketing EN
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More than just a job
Become a part of<br />
the WHS family!
Our international<br />
crew<br />
Nations our crew<br />
members are from<br />
4
Table of contents<br />
Facts and figures p. 6<br />
Our guest accommodations p. 8<br />
Our ****<strong>Strand</strong>hotel p. 9<br />
Our attractions p. 10<br />
Our restaurants p. 11<br />
Company philosophy p. 12<br />
Your apprenticeship opportunities p. 14<br />
Your apprenticeship benefits p. 15<br />
Work Life Balance p. 16<br />
Your career opportunities p. 18<br />
Your career benefits p. 20<br />
Your employee benefits p. 22<br />
Our standards p. 27<br />
The faces behind WHS p. 34<br />
Your site map p. 36<br />
Your checklist p. 38<br />
Our region and tips for trips p. 39<br />
Your apprenticeship opportunities p. 14<br />
Our standards p. 27<br />
Your site map p. 36<br />
Your employee benefits p. 22<br />
5
6<br />
Who we are<br />
anyway?<br />
Facts and figures<br />
• Holiday and Resort Park<br />
• Opened in 1973<br />
• Over 100 acres of grounds<br />
• Over 1.170 housing units, consisting of holiday homes,<br />
apartments, penthouses and the ****<strong>Strand</strong>hotel<br />
• A holiday location for about 4.000 guests<br />
• Numerous indoor and outdoor attractions (Subtropical Aqua<br />
Park, Adventure Jungle Land, Waterpark and lots more)<br />
• Over 500 crew members<br />
• Diverse restaurants and catering<br />
• In Schleswig-Holstein on the Baltic Sea<br />
• Located directly along a 3-km-long stretch of white<br />
sandy beach<br />
• Guests come from all parts of Germany and<br />
abroad, mainly from Scandinavia<br />
• Hops und Hasi<br />
(mascots and brand ambassadors)
• ****<strong>Strand</strong>hotel at the Holiday and Resort Park<br />
• Expanded in1992<br />
• 182 rooms<br />
• Dünenbad with spacious sauna and fitness area<br />
• Spa and beauty<br />
• Boutique “Düt un Dat”<br />
• Restaurant Sonnenrose<br />
• Hotel bar<br />
• Conference centre<br />
• And lots more<br />
7
8<br />
Our guest accommodations
Our ****<strong>Strand</strong>hotel<br />
9
Our attractions<br />
Footgolf<br />
Adventure Golf<br />
Falkonry Walter<br />
Game Center<br />
10<br />
Abenteuer Dschungelland<br />
Subtropisches Badeparadies<br />
Waterpark<br />
Bike rental
Our restaurants<br />
Grandmas<br />
Waterpark Bistro<br />
Sonnenrose<br />
Hapa Hapa<br />
Möwenbräu<br />
Bröker Beach Bistro<br />
American Diner<br />
Dschungelrestaurant<br />
Osteria<br />
Bierkate<br />
11
Company philosophy<br />
We are more<br />
The favourite anchorage at the Baltic Sea<br />
We are home<br />
We are appreciative<br />
We are future-oriented<br />
We are diverse<br />
12<br />
<br />
We are eco-friendly<br />
and sustainable
We are home<br />
We create memories and moments of happiness in a<br />
place where you can feel comfortable and develop.<br />
We are appreciative<br />
Empathy, mutual support, trust and transparent communication<br />
are at the centre of our actions. We see mistakes<br />
as opportunities.<br />
<br />
We are future-oriented<br />
<br />
We are diverse<br />
We see potentials, train according to excellent standards<br />
and provide individual support. We recognise trends and<br />
the needs of our guests and invest in the future of our<br />
favourite anchorage.<br />
We treat all people with respect and tolerance. No matter<br />
what religion, sexuality, skin colour, appearance, age<br />
and so on.<br />
We are eco-friendly and sustainable<br />
Waste avoidance, energy-efficient renovations, regional<br />
service providers and sustainable, ecological management<br />
are the basis of our work, so that the generations<br />
after us will still be able to enjoy life.<br />
13
Find the job of your dreams<br />
Your apprenticeship and study opportunities<br />
Specialist for restaurant and<br />
event catering<br />
Hotel specialist<br />
Dual studies<br />
in business administration, tourism management<br />
or sports business management<br />
Animalkeeper<br />
Kitchen specialist<br />
Specialist for bathing facilities<br />
Cook<br />
Office management<br />
14
Your apprenticeship according to excellent standards<br />
Your benefits<br />
• Highest level of quality workplace in the hotel<br />
industry and regular external controls<br />
• Certification as per prescribed standards<br />
• A high-quality and well-structured apprenticeship in<br />
line with the IHK requirements<br />
• Well-trained vocational trainers and members of the<br />
audit committee<br />
• Trusted representative within the organisation as a<br />
contact person<br />
• Apprentice spokesperson as a contact person<br />
• Regularly scheduled and constructive evaluation and<br />
orientation meetings<br />
• Close exchange between the company providing<br />
training and the vocational school<br />
• Apprenticeship in various outlets<br />
• Regular practice-oriented training<br />
• Possible to shorten the length from 3 years to 2<br />
• Up to €100 extra each month for good grades/<br />
annually up to €1.200 more<br />
• Fair compensation<br />
• Provisioning of uniforms and work equipment<br />
• Permanent employment possible at any time<br />
• Promoting participation in competitions and<br />
apprentice exchange programmes<br />
• Appreciation for every minute of your working<br />
time (electr. time recording)<br />
• Excellent career opportunities<br />
• 5-day work week<br />
• 39-hour work week<br />
• Accomodation on request<br />
Internship at anytime!<br />
Dual Studies<br />
Salary (net) / month:<br />
1st year beg. from €990.00<br />
2nd year beg. from €1,100.00<br />
3rd year beg. from €1,250.00<br />
Apprenticeship<br />
Salary (net) / month:<br />
1st Apprenticeship year<br />
beg. from €830.00<br />
2nd Apprenticeship year<br />
beg. from €930.00<br />
3rd Apprenticeship year<br />
beg. from €1,130.00<br />
15
Work Life Balance<br />
Example image bedroom<br />
Language lessons<br />
Example image kitchen<br />
Electr. time recording<br />
Crew accomodation<br />
16<br />
Crew-Shuttle<br />
Waterpark
Crew-restaurant<br />
Free entrance into our attractions*<br />
*Exceptions see page 20<br />
17
Your career opportunities with us<br />
Everyone will find something here! Launch your career in one of the following departments.<br />
Administration Catering and housekeeping Attractions<br />
• Reservations/Reception/Information<br />
• Sales<br />
• Accounting<br />
• Human resources management<br />
• Marketing<br />
• IT<br />
• Technical services & maintenance<br />
• Service<br />
• Kitchen<br />
• Purchasing<br />
• Housekeeping<br />
• Guest services<br />
• Subtropical Aqua Park<br />
• Adventure Jungle Land<br />
• Waterpark<br />
• Soccer golf<br />
• Dünenbad (Spa, Fitness, Beauty)<br />
• Guest care<br />
• Adventure golf<br />
• Other recreational activities<br />
18
19
Only the best for our crew<br />
Partner of<br />
Our values<br />
• We are home<br />
• We are future-oriented<br />
• We are eco-friendly and sustainable<br />
• We are appreciative<br />
• We are diverse<br />
In-house gym<br />
Free Parking<br />
Full year operation<br />
5 day week<br />
Company pension by<br />
arrangement<br />
Shuttle service<br />
Workplace at the Baltic Sea<br />
Holiday and Christmas bonus<br />
Social commitment<br />
Crew restaurant<br />
Education and training<br />
opportunities<br />
Diversity<br />
Electronic time recording<br />
system<br />
Working clothes<br />
...and much more<br />
20
21
Your additional value as a WHS crew member<br />
Internal discounts<br />
Given the fact that our paying customers always take precedence, the Holiday and Resort Park <strong>Weissenhäuser</strong> <strong>Strand</strong> offers its employees, their<br />
spouse or partner, as well as their children various benefits. At the respective outlets, the following discounts are available to our employees upon<br />
presentation of their employee ID card. The employee ID card is not be passed on to third parties.<br />
Admission is free of charge<br />
(with the exception of CW 7, 8, 42, 43 and the<br />
main season).<br />
Admission is free of charge<br />
(with the exception of CW 7, 8, 42, 43 and the<br />
main season).<br />
The use of bicycles is free of charge, an<br />
advance reservation is not possible. During the<br />
main season, priority for bicycle rental is given<br />
to our guests.<br />
Admission is free of charge<br />
The use of our water ski lift is free of charge<br />
in season B from Monday to Thursday (excluding<br />
public holidays). During the rest of the<br />
time, a 50 % discount is granted. In all other<br />
attractions in the Waterpark (Aqua Park, Bungee,<br />
Slide & Jump and The Wave) we offer a<br />
discount of 50 % in season B, depending on<br />
the number of guests.<br />
Bowling and candlepins free of charge<br />
(1 lane per employee), an advance reservation<br />
is not possible.<br />
Merchandise Shops:<br />
20 % discount on selected articles in the Hops<br />
Shop, in the Treasure Chest, and in the Jungle<br />
Shop. Please enquire in the shop.<br />
22
Free use of our fitness trail.<br />
Free admission<br />
to our fallow deer enclo sure.<br />
Dünenbad membership for €19.00 per month<br />
(except ****<strong>Strand</strong>hotel employees).<br />
Accommodations:<br />
50 % discount during Season A for accommodations<br />
for members of the immediate family.<br />
20 % discount during Season B for accommodations<br />
for members of the immediate family.<br />
The Alm can be booked for a one-time payment.<br />
The reservations of paying customers<br />
have priority.<br />
Gastronomy:<br />
50 % Discount on food (except ice cream,<br />
snacks, sweets and theme cakes) and beverage<br />
(beer, wine, soft drinks).<br />
Fleet of vehicles:<br />
We have a small fleet of vehicles, which our<br />
employees can use for business as well as for<br />
private purposes. However this is offer is subject<br />
to availability and prior booking.<br />
23
Your additional value as a WHS crew member<br />
Discounts with external partners<br />
The Holiday and Resort Park <strong>Weissenhäuser</strong> <strong>Strand</strong> cooperates with various external business partners who offer the following advantages upon<br />
presentation of your company ID card. Not to be passed on to third parties.<br />
5 % discount on your purchases at<br />
EDEKA Jens at <strong>Weissenhäuser</strong> <strong>Strand</strong><br />
(tobacco products not included).<br />
Fixed price of €60.00 per double room/<br />
night, including breakfast. Fixed price of<br />
€45.00 per single room/night, including<br />
breakfast.<br />
3 % discount for purchases of €10.00<br />
or more (with the exception of books,<br />
services, promotional items and reduced<br />
prices).<br />
Up to 60 % discount with the travel<br />
portal mitarbeiterreisevorteile.d with<br />
incredibly reduced prices on travel<br />
packages for your personal holidays.<br />
3 % discount on your purchases (special<br />
deals excluded).<br />
Festivals<br />
Individual arrangements with the event<br />
organisers, who are announced on short<br />
notice through the reservation.<br />
24
Discounted overnight rates at participating<br />
FairJob hotels. For a list of<br />
participating hotels and request form,<br />
please contact the management assistance.<br />
Wagrien Apotheke<br />
(Oldenburg in Holstein<br />
and Lensahn)<br />
Nord Apotheke<br />
10 % dscount on your purchase with<br />
an existing customer account (excluded<br />
our pharmaceuticals requiring a<br />
prescription, all discount products,<br />
special orders and some direct orders).<br />
50 % discount on the regular price of<br />
admission.<br />
10 % discount on your purchases.<br />
The employees are aware that – through the use of the company<br />
ID card – cash value benefits in excess of €50.00 per month are<br />
subject to tax and must be reported to the employer.<br />
Unfortunately, these employee advantages do not apply to<br />
part-time workers. These would exceed the tax exemption<br />
limit and would contradict marginal (part-time) employment.<br />
5 % discount at Blumen Otto for all<br />
cash orders.<br />
#WHS<br />
Last update: 07/2023 | All information is without guarantee.<br />
25
26
Our Standards<br />
We are extremely excited to welcome you to the staff at <strong>Weissenhäuser</strong> <strong>Strand</strong>. Finding the best employees and retaining them is one of our most important corporate<br />
goals. In the following, we would like to share the most important information about WHS and Schleswig-Holstein with you. This information will help make our collaboration<br />
successful. We are looking forward to a successful and trustful cooperation.<br />
A<br />
Accident avoidance<br />
Not only are we responsible for the safety and wellbeing<br />
of our guests, but we also have to look after<br />
our own safety at work. Fatigue, anger, ignoring<br />
dangers, dissatisfaction, „being in a bad mood“, as<br />
well as other grounds are some of the main reasons<br />
for the occurrence of accidents. Furthermore, the<br />
following examples demonstrate some sources of<br />
errors and accidents:<br />
• Inform your supervisor immediately regarding<br />
dangerous working conditions or malfunctioning<br />
devices that, in your opinion, can lead to injuries.<br />
• Even if you are in a rush, please do not run. In<br />
particular on stairs – hold the handrail.<br />
• Use ladders.<br />
• Never leave doors or cabinet drawers open<br />
around your workstation.<br />
• Do not leave any equipment or devices lying<br />
around unattended.<br />
• Never carry more than you can manage and<br />
oversee.<br />
• Always ensure that water, grease, or other<br />
objects are never on the floor. Please ensure<br />
that these types of potential accident sources<br />
are removed immediately.<br />
Accidents at work<br />
All workplace accidents must be immediately reported<br />
to the HR department.<br />
Alcohol and drugs<br />
The consumption of alcohol and use of drugs during<br />
working hours is strictly prohibited. Furthermore,<br />
alcohol should not be consumed prior to beginning<br />
your shift. If you notice that a colleague may have a<br />
major problem with alcohol (which may constitute an<br />
illness), then please inform a member of management.<br />
Announcements<br />
Information and notices made by the general and<br />
operational management staff are posted on the notice<br />
board. They are deemed to be a legally effective<br />
declaration. No member of the staff can appeal to<br />
that fact that they did not see or read the posted<br />
information unless this person was prevented from<br />
learning about it through no fault of their own.<br />
Appearance<br />
Please consider that as an employee in the hospitality<br />
industry, you reflect our hotel and resort. Our<br />
guests pay in order to have an enjoyable time at our<br />
hotel. Your personal conduct will have a significant<br />
influence on ensuring that our guests enjoy their<br />
stay. Therefore, please avoid the following:<br />
• Talking loudly<br />
• Arguing<br />
• Standing around in groups<br />
27
• Making personal phone calls<br />
• Consuming alcoholic beverages during your shift<br />
• Eating, drinking or smoking in the guest area<br />
• Letting your bad mood be felt by a guest or<br />
colleague<br />
Furthermore, we assume that you value your appearance<br />
and that you will come to work each day<br />
clean and well-kept. Please always ensure that you:<br />
• Dress properly<br />
• Shine your shoes – males, please always wear<br />
black socks<br />
• Have a neat haircut<br />
• Do not emit any inappropriate body odour<br />
• Have clean fingernails<br />
• Are not wearing audacious jewellery or too<br />
much make-up<br />
• Do not use any obtrusive perfume or aftershave.<br />
Appreciation<br />
Mutual appreciation of all colleagues is our top<br />
priority. We also respect others when they have different<br />
opinions and beliefs from our own. Particularly<br />
important is also the respect of colleagues from<br />
different cultural backgrounds and religious beliefs.<br />
B<br />
Bank account<br />
If you do not have a German bank account, please<br />
open one at any bank in Germany. Please inform the<br />
HR department of your bank account to ensure<br />
that you receive on-time salary payments.<br />
Bicycles<br />
You can rent a bicycle from us. Please contact the<br />
bicycle rental office.<br />
Bus routes<br />
The bus stop “<strong>Weissenhäuser</strong> <strong>Strand</strong> Ferienpark” is<br />
located near the Information building. All public buses<br />
depart from this stop. Please check the current<br />
timetable for times. In addition to the bus service,<br />
either an on-call bus or taxi (see: Employee Advantages)<br />
can be used.<br />
C<br />
Change of address/ residence notification<br />
As soon as you have moved into your new apartment,<br />
you have 14 days to register with the registry office<br />
(“Einwohnermeldeamt”). Please bring your ID card,<br />
your birth certificate or certificate of identification,<br />
as well as the certificate of residence. Please register<br />
at the following address:<br />
Stadtverwaltung Oldenburg i.H.<br />
Markt 1<br />
23758 Oldenburg in Holstein<br />
Changing your contact information<br />
Please report any change of address – as well as<br />
changes in your bank details, tax bracket (class),<br />
mobile phone number, e-mail address, etc. – to the<br />
HR department as soon as possible.<br />
Complaints<br />
Complaint management has a particularly important<br />
standing in our company. We view every complaint<br />
as an opportunity. Only in this way can we improve<br />
and grow.<br />
Of course, occasionally a guest will depart our hotel<br />
unsatisfied and not inform us. Unfortunately, that<br />
does not help us. A study shows that people more<br />
often communicate a poor experience than a positive<br />
one. So if a guest departs our hotel and is not<br />
satisfied with their experience, the absolute loss in<br />
many new potential guests may be much higher.<br />
Here are a few initial rules of conduct when handling<br />
complaints:<br />
28
• Always allow the guest to air their grievance<br />
without interrupting them<br />
• Remain calm and friendly<br />
• Never feel personally responsible or verbally<br />
attacked<br />
• Tell the guest you are sorry<br />
• If appropriate, offer the guest a beverage (tee,<br />
coffee, etc.)<br />
• If necessary, get your manager to solve the<br />
problem<br />
Computers<br />
The personal use of the hotel‘s computers is not<br />
allowed.<br />
Confidentiality<br />
As we have formulated in your employment contract,<br />
we expect you not to talk about internal<br />
matters outside the company. All internal company<br />
documents must not be taken home and no personal<br />
copies of digital files can be made.<br />
Crew-Restaurant<br />
Open daily from 12:00 to 14:00.<br />
(Back entrance Möwenbräu).<br />
D<br />
Duty of care towards equipment<br />
Please exercise care when handling fixtures and<br />
equipment.<br />
E<br />
Eating and drinking<br />
Only in areas to which guests have no physical or<br />
visual access.<br />
Emergency<br />
In Germany, the following phone numbers are emergency<br />
numbers:<br />
• 110 for police emergencies<br />
• 112 for fire/medical emergencies<br />
Employees recruit employees<br />
Are you well-networked in the industry? If you have<br />
a good recommendation for a new employee, then<br />
let us know! This is particularly relevant and helpful<br />
if you know that a position is currently vacant. In this<br />
case, our “employees recruit employees” model will<br />
also provide you with a financial reward.<br />
F<br />
First aid<br />
First aid training is provided on the premises.<br />
G<br />
German-language classes<br />
Learning German is an important first step for a<br />
successful stay in Germany. We offer our employees<br />
German classes at no extra charge. Please ask your<br />
manager and participate regularly.<br />
H<br />
Holidays<br />
Every employee has a right to a paid holiday. Please<br />
use the holiday request forms to submit your holiday<br />
request. Please be aware that holidays are not permitted<br />
during certain times in the year. If you are<br />
newly employed, plan your remaining annual leave<br />
within 14 days and submit it to your supervisor or<br />
manager.<br />
29
I<br />
Illness<br />
Should you become ill, then we expect you to submit<br />
a doctor’s note beginning on the first day of your<br />
illness.Call your department manager or the HR<br />
department immediately and inform them how long<br />
you will be on sick leave. Send the certificate docmenting<br />
your illness and incapacity to work to the<br />
company (HR office) within three days.<br />
K<br />
Keys<br />
Keys are a touchy subject. These “small things” are<br />
often misplaced, lost, or forgotten. Please take care<br />
and be responsible with the keys provided to you. It<br />
can be expensive when locks have to be replaced.<br />
All keys issued for a day must be properly recorded<br />
in the issue list and returned to the designated place<br />
at the end of the day.<br />
Knowledge about the company<br />
It is really important that you know about the company<br />
and that you can provide information to our<br />
guests. The more you know about <strong>Weissenhäuser</strong><br />
<strong>Strand</strong>, the better you are able to help our guests.<br />
L<br />
Locker<br />
Always keep your locker closed and locked. Please<br />
do not keep items of significant value in your locker.<br />
Please do not leave anything in front of, or on top of,<br />
your locker. Regular checks of the changing rooms<br />
are carried out and „abandoned“ items are disposed<br />
of. Always keep your locker key in a safe place – you<br />
willbe charged €10.00 in case of loss.<br />
Lost and found<br />
It sometimes happens that guests leave something<br />
behind. Should you find something, please return it<br />
to the Service Point immediately and include:<br />
• The finder’s name<br />
• Location where the item was found<br />
• Time and date<br />
• Description of the item<br />
M<br />
Moving<br />
If you move, please inform the HR office of your new<br />
address immediately.<br />
P<br />
Parking<br />
Employee parking is free of charge. Employees receive<br />
a parking card that is valid in the marked employee<br />
parking areas. The parking areas P1, P2 and<br />
A outside of our main grounds are available to our<br />
employees free of charge. All other parking spaces<br />
are for the exclusive use of our guests. Please inform<br />
the HR department of your vehicle registration<br />
number.<br />
It is strictly prohibited to give your employee parking<br />
card to others. It is intended solely for your own personal<br />
use. In case of violation, the parking card will<br />
be confiscated and no new one will be issued.<br />
Post<br />
If your mail is being sent to <strong>Weissenhäuser</strong> <strong>Strand</strong>,<br />
then it will be kept in the mail distribution room<br />
30
ehind the information area. If you move, please arrange<br />
for mail forwarding and inform important contacts<br />
such as banks, GEZ, health insurance pr viders,<br />
etc. about your current place of residence.<br />
R<br />
Relationships between colleagues<br />
Every employee has the right to enjoy a happy and<br />
fulfilling love life. In the event that a relationship<br />
begins between two colleagues, however, this relationship<br />
must not negatively influence their work.<br />
Openly displaying feelings for one another is neither<br />
desired nor professional. Please refrain from holding<br />
hands,kissing, or doing other things that may potentially<br />
irritate either our guests or other staff members.<br />
S<br />
Satisfaction<br />
Your satisfaction and happiness is near and dear to<br />
us. If there ever is a reason for you to be unhappy,<br />
please consult your supervisor or contact the HR department.<br />
We will strive to reach a mutual solution.<br />
Secondary employment<br />
Based on your employment contract with us, you are<br />
not permitted to accept any secondary employment<br />
elsewhere. In principle, secondary employment<br />
must be authorised. If you are planning on working<br />
for another employer on your days off (even if only<br />
for a few hours), then please speak with your department<br />
manager or supervisor. Your manager will<br />
discuss this with you and approve, if possible. However,<br />
please note that as your main employer we<br />
have to make sure that you rest on your days off and<br />
thereby strengthen your working capacity for us. We<br />
will only approve your secondary employment if this<br />
principal is not violated. This must not result in all of<br />
your scheduling wishes. Being related to having time<br />
for your secondary employment.<br />
Service attire/uniform<br />
In different service areas, employees must wear<br />
service attire. The attire is provided to the respective<br />
department by the employer at no charge. The<br />
service attire must be handled properly and worn<br />
completely at all times. Each person shall change<br />
their clothes in such a way that they start their shift<br />
in a clean and tidy condition. All employees who<br />
have direct contact to our guests are obligated to<br />
wear a name tag that must be well visible and positioned<br />
on the left lapel. All kitchen employees must<br />
wear a head covering. Wearing trainers/sneakers<br />
(except in the sports or animation areas) or open<br />
shoes is strictly prohibited.<br />
Service schedule<br />
Service schedules are provided by your manager.<br />
Only service/shift schedules signed by your manager<br />
are valid. Please always remember when your<br />
shift begins and arrive on time and wearing your<br />
service attire. If there are important grounds that<br />
make you unable to begin your shift on time, please<br />
inform your manager as soon as possible. If you have<br />
any special scheduling wishes, please submit these<br />
in due time. If you want to swap a shift with your<br />
colleague, please inform your department manager/<br />
shift supervisor.<br />
Service quality<br />
What does service quality or customer satisfactionmean?<br />
Here are some key points:<br />
• Welcome each guest with hospitality and<br />
friendliness.<br />
• Be flexible in responding to their wishes.<br />
• Be open and honest with all guests and<br />
colleagues.<br />
• Always put yourself in your guest’s shoes and<br />
try seeing things from their perspective.<br />
• Offer the guest a clean restaurant and a welcoming<br />
atmosphere.<br />
31
• Also be well-informed regarding the hotel, our<br />
range of services, and the surrounding area.<br />
Sexual harassment<br />
We would like to make it clear that there is ZERO<br />
tolerance for sexual harassment in our company.<br />
Sexual harassment, regardless of what form it takes,<br />
must be expressly refrained from. Any employee<br />
whois either personally affected or witnesses such<br />
an act must immediately inform the head of department<br />
or the management. We point out that sexual<br />
harassment will have employment consequences.<br />
This can include termination. In addition, there will<br />
be criminal prosecution.<br />
Shuttle bus<br />
<strong>Weissenhäuser</strong> <strong>Strand</strong> has its own free shuttle bus<br />
service for employees. This service is available to<br />
every employee who does not have their own means<br />
of transportation. Use of the shuttle bus must be registered<br />
in advance.<br />
Smoking<br />
Smoking is strictly prohibited in all guest areas. If<br />
you would like to take a smoking break, then let your<br />
colleagues know and do not just go when you want to.<br />
Logging in and out for your smoking breaks is mandatory.<br />
After having a cigarette, please take a mint or<br />
use a mouth spray before going back to the guest.<br />
Staff flat<br />
If required, we will provide you with a staff flat for<br />
which a fee will be charged. These flats are mainly<br />
located in Oldenburg i.H. People live here in shared<br />
flats (2-4 persons). You will receive a rental contract,<br />
a list of house rules/ conduct, and a residence permit.<br />
You will be provided with bed linens and towels. We<br />
would like to point out that the furniture and inventory<br />
must be treated with care and must not be<br />
moved about arbitrarily. No furniture is permitted on<br />
the balcony. No structural changes may be made to<br />
the flat. Walls and doors may not be painted, coloured,<br />
or pasted with stickers and the like. Please recycle<br />
your empty bottles and cans and do not leave<br />
these in the flat or on the balcony. Please do not<br />
smoke in the flat and please be considerate of your<br />
neighbours and flatmates. Please remove your rubbish<br />
on a regular basis. If something breaks in your<br />
flat, please notify guest services. The staff flats are<br />
inspected on a regular basis. You will be notified of<br />
a visit in advance.<br />
Suggestions for improvement<br />
We are particularly dependent on your help. You<br />
know best where improvements need to be made,<br />
where processes need to be optimised, where cost<br />
savings can be achieved, or where we can offer<br />
our guests an even better service. At our company,<br />
suggestions for improvement have a special significance.<br />
If you have a good idea, please contact your<br />
manager or supervisor.<br />
T<br />
Tax identification number (tax ID)<br />
If you do not have a German tax ID yet, then you<br />
must personally request one from the Finanzamt (tax<br />
offices). Once you have received your tax ID, please<br />
notify the HR department. Please register at the following<br />
address:<br />
Finanzamt Ostholstein<br />
Lankenstr. 1<br />
23758 Oldenburg<br />
Termination<br />
If you intend to resign for a business-related reason,<br />
talk to your supervisor about this issue beforehand.<br />
Perhaps you will be able to find a mutual solution.<br />
Moreover, please consider the contractually agreed<br />
(or statutory) notice period for your termination. On<br />
your last work day, all items given to you by the company<br />
must be returned – this includes: e.g., keys,<br />
documents, service attire. For this case, we have a<br />
“checklist” which is available from your department<br />
32
manager.<br />
Time recording<br />
Your daily working hours are recorded via a time<br />
recording system. For the correct recording of your<br />
hours, it is important that you sign-in prior to beginning<br />
your workday and that you sign-out during your<br />
breaks and after your workday ends. Please scan<br />
your finger at the terminal. Abusing the time recording<br />
system (signing in or out too early or too late)<br />
is strictly prohibited and will lead to disciplinary<br />
consequences.<br />
W<br />
Waste<br />
In Germany, waste is separated. There is a blackcontainer<br />
for all of your residual and non-recyclable<br />
waste. The yellow plastic bag (“Gelber Sack”) is for<br />
metal packaging/cans, aluminium packaging, plastic<br />
packaging, and composites. Cardboard and paper,<br />
such as newspapers, envelopes, and magazines,<br />
are placed in the paper waste container (blue container).<br />
Glass bottles must be placed in the publicly<br />
accessible glass containers. You can find the waste<br />
collection calendar for your address at:<br />
www.zvo.com/abfuhrkalender.<br />
Work instructions<br />
Work instructions are legally binding instructions of<br />
the employer or a manager. Work instructions must be<br />
noted and followed by each individual crew member.<br />
#oneteam<br />
33
The Faces behind WHS<br />
Management board<br />
Human Resources Department<br />
Apprenticeship & Advisory board<br />
Your contact person for<br />
questions & applications<br />
David Depenau<br />
Speaker of the Management Board<br />
Christine Hartmann<br />
Recruitment Manager/Career Developer<br />
04361 55 28 69<br />
c.hartmann@weissenhaeuserstrand.de<br />
Karsten Teschke<br />
Apprenticeship Coordinator<br />
34<br />
Hagen Dreischhoff<br />
Managing Director & CFO<br />
Verena Butler<br />
Crew Manager<br />
Christien Baum<br />
Chairwoman works council
Heads of department<br />
Malte Otten<br />
F&B Manager<br />
Sabrina Ollmann<br />
Head of Marketing &<br />
Corporate communication<br />
Birgitt Soost<br />
Director <strong>Strand</strong>hotel<br />
Britta Wehrle<br />
Manager leisure facilities &<br />
Animation<br />
Marco Schultz<br />
Accounting manager<br />
Lennart Kohlhaus<br />
Head of Technical Management &<br />
Commercial Manager<br />
Subtropical Aqua Park<br />
Martina Lorenzen<br />
Head of Reservation, Reception &<br />
Sales<br />
Markus Strunge<br />
IT manager<br />
Sandra Gehrt<br />
Head of Housekeeping<br />
Service Point<br />
Andreas Doose<br />
Manager Subtropical Aqua Park<br />
35
Your site map<br />
Legend General Gastronomy Attractions Offices of Department Heads<br />
Parking lots<br />
Handicap-accessible<br />
WCs<br />
Container for used<br />
batteries<br />
Playground<br />
Geheimrat Ladisch<br />
boat<br />
WC<br />
Public WCs<br />
Barriers A-G<br />
H<br />
Bus stop<br />
EC<br />
ATM<br />
Waste containers<br />
C3/4<br />
C2<br />
C2<br />
C2/3<br />
C2<br />
C2<br />
C2<br />
C5<br />
C4<br />
C4<br />
C2<br />
C4<br />
D6<br />
C4<br />
E1<br />
C/D5<br />
C4<br />
E1<br />
E2<br />
C3/4<br />
D6<br />
1<br />
2<br />
3<br />
4<br />
5<br />
Info building<br />
Managing Director<br />
Sabrina Ollmann<br />
Stephan Schober<br />
Lennart Kohlhaus<br />
Marco Schulz<br />
Verena Butler<br />
Adventure<br />
Jungle Land<br />
Britta Wehrle<br />
Möwenbräu<br />
Malte Otten<br />
Subtropical<br />
Aqua Park<br />
Andreas Doose<br />
Service Point<br />
Sandra Gehrt<br />
Tourist information<br />
Registration Holiday<br />
homes<br />
Tesla charging<br />
station<br />
Wicker beach bed<br />
(seasonal)<br />
36<br />
Shower<br />
Low-traffic area<br />
C2<br />
B5/6<br />
C3<br />
C4<br />
Holiday home<br />
“Am Wald”<br />
Holiday home<br />
„Am Park“<br />
Holiday home<br />
„An der Düne“<br />
Holiday home”<br />
„Am Dorfplatz“<br />
C4<br />
B3<br />
C2<br />
D1<br />
C5<br />
C5<br />
Sven’s Surf School<br />
6<br />
7<br />
8<br />
9<br />
10<br />
Works council<br />
House „An der Düne“,<br />
Entrance B, 3rd floor<br />
****<strong>Strand</strong>hotel<br />
Birgitt Soost<br />
Dünenbad<br />
Technical service &<br />
maintenance<br />
IT<br />
Markus Strunge
A<br />
1 Lagerhalle 100<br />
2 Crew-restaurant<br />
3<br />
4 Laundromat<br />
5 HR office &<br />
payroll accounting<br />
6 Post office<br />
7<br />
EDEKA – Supermarket<br />
8 Service Point<br />
Gastronomie<br />
Your points of contact<br />
9<br />
10<br />
B5<br />
Osteria<br />
A<br />
B4<br />
Möwenbräu<br />
D6<br />
Dschungel Restaurant<br />
B<br />
C4<br />
American Diner<br />
B2<br />
Sonnenrose<br />
C<br />
B4<br />
Heimisch<br />
B4<br />
DIE BAR D<br />
C4<br />
Grandmas Cafe<br />
B2<br />
Hotelbar E<br />
Office Apprenticeship<br />
Coordinator & Language<br />
Courses<br />
Free crew parking<br />
Bus stop Crew Shuttle<br />
<br />
Weissenhaus ca. 2 km<br />
<br />
Lütjenburg 15 km<br />
Kiel 50 km<br />
<br />
ca. 1 km Richtung B202<br />
Waterpark<br />
Bistro<br />
Wakeboard- und<br />
Wasserskianlage<br />
<br />
Falknerei<br />
Legende<br />
1 2 3 4 5 6<br />
<br />
Damwildgehege<br />
Little Bro<br />
Sport + Spiel-Park<br />
Streetball<br />
Bogenschießen<br />
Beach-Volleyball<br />
Streichelzoo<br />
wc<br />
Spielwiese<br />
G<br />
Eingang<br />
Waterpark<br />
DLRG<br />
wc<br />
Hotelparkplatz<br />
9<br />
Hotelzufahrt<br />
Kiebitzweg<br />
1<br />
Meisenweg<br />
2<br />
<br />
Ferienwohnungen<br />
„Am Wald“<br />
Wellness, Beauty,<br />
B Fitness<br />
<br />
A<br />
F<br />
Busparkplatz<br />
h<br />
Rotkehlchenweg<br />
N<br />
C<br />
Ferienhäuseri<br />
h<br />
<strong>Strand</strong>reitschule<br />
8<br />
Dünenbad<br />
Lerchenweg<br />
Sonnenrose<br />
Hotelbar<br />
Lerchenweg<br />
<br />
X<br />
M<br />
W<br />
F<br />
V<br />
P<br />
Q<br />
Sperlingsgasse<br />
Kleiberstieg<br />
Seestraße<br />
7<br />
Im Vogelsang<br />
Check In<br />
Dünenpromenade<br />
<strong>Strand</strong>hotel<br />
Tagungszentrum<br />
R<br />
O<br />
E<br />
Drösselweg<br />
<br />
U<br />
S<br />
Taubenstieg<br />
D<br />
Hoteleingang<br />
Kiebitzweg<br />
T<br />
G<br />
<br />
Zeisigweg<br />
LUV<br />
Kuckucksweg<br />
F<br />
D<br />
9<br />
Naturschutzgebiet<br />
E<br />
A<br />
2<br />
I<br />
L<br />
K<br />
C<br />
<br />
Ferienwohnungen<br />
„An der Düne“<br />
Im Vogelsang<br />
H<br />
Bröker Beach Bistro<br />
<strong>Strand</strong>korbvermietung<br />
J<br />
B<br />
<br />
Amselstieg<br />
B<br />
C<br />
<strong>Strand</strong>weg<br />
O<br />
<br />
6<br />
Fischerweg<br />
P<br />
A<br />
wc<br />
Möwenbräu<br />
KidzClub<br />
Heimisch<br />
Gästeatelier Bierkate<br />
8<br />
DIE<br />
3BAR<br />
wc<br />
D 5 E F Bühne<br />
7<br />
Feedback<br />
4<br />
Dorfplatz Grandmas<br />
ec<br />
Point<br />
Lounge<br />
3 EDEKA Jens<br />
American Diner<br />
Service Point<br />
4<br />
Wasch-salon<br />
Boutique Grandmas<br />
N<br />
E<br />
M<br />
Muschelstieg<br />
L<br />
Distelweg<br />
2<br />
I<br />
K<br />
Q<br />
R<br />
Bootsverleih<br />
DLRG/Erste Hilfe<br />
Wickelraum<br />
wc <br />
<strong>Strand</strong>weg<br />
Fischerweg<br />
S<br />
Subtropisches<br />
Badeparadies<br />
Allgemein<br />
J<br />
Sprottengasse<br />
T<br />
LEE<br />
U<br />
<br />
Ferienwohnungen<br />
„Am Dorfplatz“<br />
F<br />
E<br />
Svens Surfschule<br />
Kiosk<br />
<strong>Strand</strong>korbvermietung<br />
Surfen<br />
Segeln<br />
<strong>Weissenhäuser</strong> Brök<br />
Heimspiel<br />
Möwenbräu<br />
Baltic B l i<br />
Festsaal<br />
Landweg<br />
G<br />
H<br />
Osteria<br />
Dünengalerie<br />
D<br />
2<br />
Am Rapsschlag<br />
Gärtnergasse<br />
Hops<br />
Shop<br />
10<br />
B<br />
C<br />
Gärtnergasse<br />
A<br />
Seestraße<br />
<br />
DLRG/Erste Hilfe<br />
Wickelraum<br />
wc<br />
C<br />
<br />
A<br />
B<br />
<br />
Dünenpromenade<br />
Geheimrat<br />
Ladisch<br />
<br />
Adventure Golf<br />
Fahrradverleih<br />
Parkstraße<br />
Ferienwohnungen<br />
„Am Park“<br />
Alm<br />
wc<br />
B<br />
C<br />
DLRG<br />
wc<br />
<br />
Autoscooter<br />
Tennis<br />
5<br />
6<br />
wc<br />
<br />
1<br />
2<br />
Hundestrand ca. 300 m <br />
Abenteuer Dschungelland<br />
& Restaurant<br />
Check In<br />
Ferienpark<br />
10<br />
<br />
h<br />
1<br />
<br />
1<br />
9<br />
wc<br />
A<br />
N<br />
Campingplatz<br />
„Triangel“<br />
<br />
B 207/E 47/A1<br />
Oldenburg in Holstein 5 km<br />
Puttgarden 40 km<br />
Autobahn Lübeck/Hamburg 5 km<br />
Attrak<br />
Water<br />
Adventur<br />
Subtropi<br />
Badepar<br />
Falknerei<br />
<strong>Strand</strong>rei<br />
KidzC<br />
Abent<br />
Dschun<br />
Fußba<br />
Heims<br />
Hops S<br />
Sven<br />
Surfsc<br />
Spielplatz<br />
<br />
Schiff Geheimrat<br />
Ladisch<br />
<br />
Behindertenfreundliche<br />
WCs<br />
<br />
Ladestationen<br />
Parkplätze<br />
Schlafstrandkorb<br />
(saisonal)<br />
wc<br />
Öffentl. WCs<br />
ec<br />
Geldautomat<br />
<br />
Dusche<br />
<br />
Müllstationen<br />
C4<br />
B2<br />
B/C2<br />
Service Point Dünenbad Fitness<br />
<strong>Strand</strong>hotel<br />
B2<br />
Wellness<br />
B2<br />
C2<br />
Ferienwohnungen<br />
„Am Wald“<br />
C3<br />
C4<br />
Ferienwohnungen<br />
„An der Düne“<br />
37<br />
Ferienwohnungen<br />
„Am Dorfplatz“
Life in Germany: Miscellaneous: We’ll support you:<br />
To work here, you will need:<br />
• A valid ID card or passport<br />
• Valid work permit for Germany<br />
• Residence permit issued by the<br />
competent foreigners authority<br />
Always up to date<br />
• You do not necessarily need a driver’s license.<br />
However, if you want to drive and would<br />
like to get your license, you will find numerous<br />
driving schools in the vicinity.<br />
• You may also use or company shuttle bus.<br />
Registration through the information office<br />
or use the QR code for access to the WhatsApp<br />
group.<br />
• In order to fully prepare for and enjoy the<br />
wide variety of life at the beach, we recommend<br />
you purchase a mobile phone. You can<br />
select a service with one of many providers<br />
in the city.<br />
• We will help you look for a flat.<br />
• We will provide you with service attire – at<br />
no additional cost.<br />
• We will provide meals for you in our employee<br />
canteen.<br />
• If required, you can sign up for a German<br />
language course.<br />
• And lots more – if you have any questions,<br />
please contact Christine Hartmann.<br />
Weissenhaeuser<strong>Strand</strong><strong>Karriere</strong><br />
weissenhaeuserstrand<br />
<strong>Weissenhäuser</strong> <strong>Strand</strong> GmbH & Co KG<br />
weissenhaeuserstrand.de/karriere<br />
Scan QR-Code<br />
and learn more<br />
weissenhaeuser_strand_karriere<br />
weissenhaeuser_strand_ostsee<br />
<strong>Weissenhäuser</strong> <strong>Strand</strong> GmbH & Co KG<br />
38<br />
Last update: 07/2023 | All information is without guarantee. No liability is assumed for possible erroneous statements. We reserve the right to make subsequent changes.
120 m Gesamthöhe · 103 m Fallhöhe · 120 km/h<br />
Laboe<br />
50 km<br />
Fehmarn<br />
35 km<br />
Heiligenhafen<br />
Hohwachter<br />
Bucht<br />
16 km<br />
18 km<br />
Kiel<br />
59 km<br />
Oldenburg in<br />
Holstein<br />
11 km<br />
Plön<br />
16 km<br />
Eutin<br />
32 km<br />
Grömitz<br />
31 km<br />
Die Achterbahnsensation: First Drop aus 73 m Höhe,<br />
rund 128 km/h schnell, weltweit einzigartiger Rückwärtsfreifall<br />
Happiness region No. 1 =<br />
State of Schleswig-Holstein<br />
Timmendorfer<br />
Stramd<br />
49 km<br />
Erlebniseinkauf in der KÄRNAN-BUTIK<strong>EN</strong><br />
Spaß für die ganze Familie<br />
Did you know that the state of Schleswig-Holstein is the<br />
No. 1 happiness region in Germany? Life satisfaction<br />
among people who live in Schleswig-Holstein is the highest<br />
in the whole of Germany.<br />
Lübeck<br />
65 km<br />
Themenwelt „Hanse in Europa“!<br />
1,4 Sekunden,<br />
90 und 97 Grad!<br />
www.Kataplektor.de<br />
39<br />
„Beste