RiskXtraJune2019
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
x<br />
www.riskxtra.com<br />
RISKXtra<br />
Security and Risk Management June 2019<br />
The Gold Standard<br />
Chartered Security Professionals in the Spotlight<br />
><br />
News Special: IFSEC and FIREX International 2019 Preview<br />
The Centre of Attention: Converged Security Solutions<br />
Best Practice Casebook: Intelligent and Predictive Security<br />
Fire Safety Management and Installation Supplement
Inner Range’s Integriti<br />
High Security System is<br />
a complete Hardware/<br />
Software solution designed<br />
specifically for High Security<br />
installations.<br />
Our range includes:<br />
All Software<br />
Hardware Controllers<br />
End of Line Modules<br />
Power Supplies<br />
Keypads<br />
Enclosures<br />
Communications Devices<br />
Access Control Readers<br />
Credentials<br />
WHY TAKE CHANCES?<br />
FULL END TO END DATA ENCRYPTION EXTERNALLY CERTIFIED<br />
T: +44 845 470 5000 | E: ireurope@innerrange.co.uk innerrange.com
x<br />
RISKXtra<br />
June 2019<br />
Contents<br />
44 The Security Institute’ s View<br />
The post-nominals CSyP are now accepted as ‘The Gold<br />
Standard’ for strategic leaders operating in the security<br />
business sector. Rick Mounfield pinpoints precisely why<br />
Training and Career Development (pp54-55)<br />
5 Editorial Comment<br />
6 News Update<br />
Inaugural Surveillance Camera Day, Securitas Q1 financial<br />
results, IRM and IOR partnership, 1E study on cyber breaches<br />
8 News Special: IFSEC and FIREX International<br />
Brian Sims previews the 2019 editions of IFSEC International and<br />
FIREX International which run at ExCeL in the heart of London’s<br />
Docklands from 18-20 June<br />
12 Opinion: Fatal Accidents in the Workplace<br />
Fatal accidents in the workplace inevitably realise questions<br />
around responsibility and criminal liability. Guy Bastable and<br />
Tom McNeill examine in detail those occasions when<br />
organisations and individuals will be found criminally liable, for<br />
which offences and with what sanction<br />
15 BSIA Briefing<br />
This month, the British Security Industry Association focuses its<br />
attentions on the very heart of security as Carl Gibbard assesses<br />
the crime deterrents developed by numerous member<br />
companies and what they achieve in practice<br />
18 The Centre of Attention<br />
In today’s high-risk and high-threat environment, there’s a very<br />
real and immediate need for a converged security approach that<br />
unifies the monitoring of both physical and cyber security<br />
events through a single platform. With this in mind, James<br />
Willison and Sarb Sembhi outline what’s in store for visitors to<br />
the Converged Security Centre at IFSEC International 2019<br />
46 In The Spotlight: ASIS International UK Chapter<br />
Most security business sector professionals fit a certain<br />
demographic. This is particularly true when we consider senior<br />
leaders across the industry, but it’s fair to state that the times<br />
are slowly changing. James Morris focuses on the subjects of<br />
diversity and inclusion in the security world<br />
48 FIA Technical Briefing<br />
As Bernard Laluvein points out, errors in the selection of fire<br />
detectors for business premises can easily be avoided by<br />
following the standards set out in BS 5839-1:2017<br />
50 Security Services: Best Practice Casebook<br />
Omar Abu-Rish details that, as threats continue to grow and<br />
evolve, today’s organisations need intelligence on all of the<br />
risks which might impact their operations<br />
52 Cyber Security: Professional Services<br />
In the UK, we’re now predominantly a services-based economy.<br />
That means a vast and complex supply chain of professional<br />
services companies. Azeem Aleem duly observes and addresses<br />
the cyber security implications of this truism<br />
54 Training and Career Development<br />
Lawrence Fennelly and Marianna Perry evaluate professional<br />
development for security managers and supervisors<br />
56 Risk in Action<br />
57 Technology in Focus<br />
59 Appointments<br />
62 The Risk Xtra Directory<br />
21 Fire Safety Management and Installation<br />
The FIA, Klaxon, Hochiki, Vimpex and Kentec all feature in our<br />
regular Fire Safety Management and Installation Supplement<br />
32 The Changing Face of Security Services<br />
Risk Xtra’s ever-popular quarterly Security Guarding<br />
Supplement contains thought-provoking contributions from Axis<br />
Security, CIS Security, Securitas and Webeye<br />
40 Meet The Security Company<br />
In association with the NSI, Risk Xtra continues its ‘Meet The<br />
Security Company’ series by shining the spotlight on Sodexo<br />
ISSN 1740-3480<br />
Risk Xtra is published quarterly by Pro-Activ Publications<br />
Ltd and specifically aimed at security and risk<br />
management, loss prevention, business continuity and<br />
fire safety professionals operating within the UK’s largest<br />
commercial organisations<br />
© Pro-Activ Publications Ltd 2019<br />
All rights reserved. No part of this publication may be<br />
reproduced or transmitted in any form or by any means<br />
electronic or mechanical (including photocopying, recording<br />
or any information storage and retrieval system) without the<br />
prior written permission of the publisher<br />
The views expressed in Risk Xtra are not necessarily those of<br />
the publisher<br />
Risk Xtra is currently available for an annual subscription rate<br />
(UK only). Telephone 0208 295 8307 for more details<br />
www.riskxtra.com<br />
Risk Xtra<br />
PO Box 332<br />
Dartford DA1 9FF<br />
Editor Brian Sims BA (Hons) Hon FSyI<br />
Tel: 0208 295 8304 Mob: 07500 606013<br />
e-mail: brian.sims@risk-uk.com<br />
Design and Production Matt Jarvis<br />
Tel: 0208 295 8310 Fax: 0870 429 2015<br />
e-mail: matt.jarvis@proactivpubs.co.uk<br />
Advertisement Director Paul Amura<br />
Tel: 0208 295 8307 Fax: 01322 292295<br />
e-mail: paul.amura@proactivpubs.co.uk<br />
Administration Tracey Beale<br />
Tel: 0208 295 8306 Fax: 01322 292295<br />
e-mail: tracey.beale@proactivpubs.co.uk<br />
Managing Director Mark Quittenton<br />
Chairman Larry O’Leary<br />
Editorial: 0208 295 8304<br />
Advertising: 0208 295 8307<br />
3<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
Editorial<br />
House in Order<br />
Businesses will be better protected from fraud under new<br />
Companies House reforms initiated by the Government that<br />
will “do more” to safeguard the personal data of owners<br />
and ensure the ongoing accuracy of the register itself.<br />
Business Minister Kelly Tolhurst has unveiled a substantial<br />
package of reforms with the clear aim of minimising the burden<br />
on law abiding companies. The reforms will contribute towards<br />
the UK’s efforts to tackle economic crime by increasing the<br />
traceability of company ownership and management, while also<br />
offering owners and businesses greater protection from fraud.<br />
The proposed reforms will assist when it comes to increasing<br />
the accuracy and usefulness of the information available on the<br />
companies register, which last year alone was accessed no fewer<br />
than 6.5 billion times and, as of March 2018, included the details<br />
of over four million limited companies.<br />
In the last three years there have been almost 10,000<br />
complaints to Companies House from people concerned about<br />
their personal details, with worries including the potential for<br />
fraud and the illegal use of such information topping the list.<br />
Going forward, better information sharing by Companies<br />
House, other Government bodies and financial institutions will<br />
more adequately protect businesses and ensure the faster and<br />
more sophisticated identification of possible criminal activity, in<br />
turn benefiting businesses and consumers alike.<br />
Sometimes, the register can be misused to identify personal<br />
information, which may then be used for criminal purposes.<br />
Under the new proposals, directors will be given additional<br />
rights over their information (such as personal home addresses),<br />
while ensuring this information is still available in a transparent<br />
manner to public authorities where and when appropriate.<br />
Importantly, the UK has one of the highest ratings for cracking<br />
down on anonymous companies, with the Government’s latest<br />
proposed measures designed to build on Britain’s world-leading<br />
and wide-ranging anti-corruption activity.<br />
Speaking about the Government’s move, Edwin Morgan<br />
(interim director general at the Institute of Directors) said: “We<br />
welcome the thrust of these proposals. The IoD receives regular<br />
complaints from its members concerning the misuse of data<br />
published by Companies House. Transparency is a key feature of<br />
UK-registered companies, but if that transparency can be<br />
exploited by criminals or fraudsters then trust in the legal<br />
framework of business is undermined. We look forward to<br />
working with Companies House on new powers to monitor and<br />
control company information on its register. This will help to<br />
provide a more secure and reliable repository of corporate data.”<br />
If brought forward, this new package of proposals from<br />
Westminster would represent the most sweeping changes to the<br />
Companies House system of setting up and operating companies<br />
since the register was first created way back in 1844.<br />
Reliable company information is critical to the financial and<br />
banking sector in meeting know-your-customer requirements<br />
and helping to protect customers from fraud. That being so, the<br />
new proposals are smart, timely and very much to be welcomed.<br />
Brian Sims BA (Hons) Hon FSyI<br />
Editor<br />
5<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
Surveillance Camera Commissioner unveils<br />
detail of inaugural Surveillance Camera Day<br />
As part of the National Surveillance Camera<br />
Strategy for England and Wales, Tony Porter<br />
QPM LLB – the Surveillance Camera<br />
Commissioner – is holding the world’s first<br />
Surveillance Camera Day as part of IFSEC<br />
International in London on Thursday 20 June.<br />
The purpose of the day is to raise public<br />
awareness about the provision and operation of<br />
surveillance cameras and to enhance public<br />
debate. In doing so, the event will encourage<br />
conversations that will help inform policymakers<br />
and service providers regarding<br />
acceptable surveillance practices and legitimacy<br />
for surveillance camera systems that are<br />
delivered in line with society’s needs.<br />
There will be a number of different elements<br />
to the day. The Commissioner is encouraging<br />
surveillance camera Control Centres to ‘throw<br />
their doors open’ so that the public can see,<br />
first hand, how they operate. To complement<br />
the ‘doors open’ initiative, a number of<br />
surveillance camera operators will be<br />
publishing a surveillance camera fact sheet<br />
setting out the basic facts of their system(s),<br />
including what they’re designed to do.<br />
The Commissioner will also be launching a<br />
‘secure by default’ standard for manufacturers<br />
at the IFSEC International Conference at<br />
London’s ExCeL. Where surveillance<br />
manufacturers meet the new standard, it will<br />
ensure that the default settings of a product are<br />
the most secure settings possible. This means<br />
that given cameras are much less likely to be<br />
vulnerable to cyber attacks.<br />
Tony Porter informed Risk Xtra: “Surveillance<br />
Camera Day is a world-first. The UK is<br />
sometimes referred to as ‘the most surveilled<br />
country on the planet’. I want to start a<br />
conversation about how surveillance cameras<br />
are used, why they’re used and who’s using<br />
them. Cameras are used to keep people safe,<br />
but new and emerging technology can lead to<br />
greater infringements on our civil liberties. Civil<br />
engagement is a key strand of the National<br />
Surveillance Camera Strategy and I want people<br />
who use cameras to shine a light on what they<br />
do and show how they’re using cameras to<br />
protect communities, not spy on them.”<br />
Porter added: “Overt surveillance is now<br />
arguably becoming as intrusive as covert<br />
surveillance techniques. As a society, it’s vitally<br />
important that we talk about whether we want<br />
to be surveilled in this way and, if we do, what<br />
safeguards do we need to wrap around it?<br />
Surveillance Camera Day is essentially all about<br />
the start of that conversation.”<br />
Interim Report for Q1 2019 shows 7% organic sales growth at Securitas<br />
Securitas has issued its Interim Report detailing the company’s financial results for the period<br />
January to March this year. Total sales stand at MSEK 26 744 with an organic sales growth of 7%.<br />
Operating income before amortisation is MSEK 1 290. The operating margin is 4.8%. Earnings per<br />
share are SEK 2.08, while free cash flow/net debt is 0.14.<br />
Speaking about the results, Magnus Ahlqvist (president and CEO) stated: “We had a strong start<br />
to the year. All business segments contributed to the improvement. Our comprehensive offer of<br />
protective services in combination with strong commercial activities allows us to grow faster than<br />
the security market in general. The operating conditions are similar to 2018 and we have good<br />
momentum. Security solutions and electronic security sales also developed well and grew by 17%<br />
compared with 2018. They now represent 21% of total Group sales.”<br />
Adjusted for changes in exchange rates, the operating result grew by a figure of 11%. As stated,<br />
the operating margin was 4.8% in the first quarter, with a solid performance in North America as<br />
well as in Ibero-America where Spain continued to show strong performance. The operating margin<br />
in Europe also improved and was supported by the cost savings programme initiated last year. “We<br />
have a continuous focus on managing the price and wage balance and did so in the first quarter of<br />
2019,” observed Ahlqvist.<br />
Earnings per share, adjusted for changes in exchange rates and items affecting comparability,<br />
improved by 3%. The earnings per share growth was negatively impacted by a higher effective tax<br />
rate in the US and a negative net effect from IFRS 16. Operating and free cash flow has improved<br />
when compared with the same quarter last year, but Ahlqvist is quick to point out that cash<br />
management remains an area of keen focus across all business segments.<br />
Ahlqvist (pictured) concluded: “We’re progressing according to plan with our programmes. The<br />
business is very excited about the long-term impact they will have on our method of operation.”<br />
6<br />
News Update<br />
IRM brings Institute of Operational<br />
Risk into growing global risk<br />
management community<br />
The Institute of Risk Management (IRM) has<br />
announced that the Institute of Operational<br />
Risk (IOR) will be joining the IRM group. This<br />
news follows in the wake of a vote at the IOR’s<br />
Annual General Meeting held on Wednesday<br />
22 May in central London.<br />
The IRM’s objective is to provide education<br />
and training for the global risk management<br />
community and support the profession with<br />
cutting-edge thought leadership. The IOR has<br />
the same and complementary purpose focused<br />
on operational risk. Both organisations fully<br />
recognise that strong benefits and synergies<br />
can be achieved by coming together.<br />
The IRM will, in particular, provide full<br />
support for the promotion of the IOR<br />
Certificate in Operational Risk. This will<br />
become part of the IRM’s global portfolio of<br />
qualifications, complementing the<br />
International Certificate and Diploma in<br />
Enterprise Risk Management (ERM) as well as<br />
the new Digital Risk Management Certificate.<br />
In addition, the IRM will be funding a major<br />
joint research project to advance thinking in<br />
operational risk management and contribute<br />
towards further qualifications development.<br />
The IRM and the IOR are jointly committed to<br />
advancing the professional practice of<br />
operational risk management.<br />
The development of a global network of risk<br />
practitioners and professionals delivering<br />
value and service at a local and regional level<br />
is a key strategy of both the IRM and the IOR.<br />
The chapters and groups of the two<br />
organisations will co-operate at a regional<br />
level to provide global support for members<br />
and the wider risk management community.<br />
Importantly, the IOR brand is going to be<br />
retained and will continue to represent<br />
excellence in the practice and profession of<br />
operational risk management.<br />
Socrates Coudounaris CFIRM, chairman of<br />
the IRM, said: “The IRM has a long and<br />
productive association with the Institute of<br />
Operational Risk. We have built our<br />
partnership on the common ground between<br />
us and the joint interest we have in providing<br />
excellent education and training to the wider<br />
global risk community in ERM and in<br />
operational risk. Our groups and chapters<br />
complement one another. We believe it’s in<br />
the best interests of both organisations to<br />
further deepen and extend our strategic<br />
relationship. The exact form of the future<br />
strategy is currently under discussion, but<br />
we’re confident that whatever the direction<br />
taken the outcome will be a hugely positive<br />
one for the risk management profession.”<br />
Businesses “woefully unprepared”<br />
for cyber breaches due to lack of IT<br />
security and ops basics<br />
1E, the endpoint management and security<br />
company, has published ‘Getting Your House<br />
in Order’. The document contains research<br />
findings that showcase the considerable scale<br />
of security breaches and the challenges<br />
businesses still face surrounding cyber<br />
attacks. The detailed report concludes with a<br />
ten-point Action Plan for businesses compiled<br />
by cyber security expert Michael Daniel.<br />
With digital transformation on the rise and<br />
technology outpacing policy, companies must<br />
take the lead when it comes to securing their<br />
estates. While cyber security has received<br />
much fanfare – with global spend predicted to<br />
exceed $1 trillion through 2021 – the biggest<br />
gaps continue to endure in plain sight.<br />
Commissioned in partnership with Vanson<br />
Bourne, 1E’s independent study polled 600 IT<br />
decision-makers (300 from IT operations and<br />
300 specialists in IT security) from across the<br />
UK and the US. The research discovered that<br />
over three-quarters (77%) believe that they’re<br />
not extremely well prepared to react to a<br />
serious data breach. Over half (60%) have<br />
experienced a serious security breach in the<br />
last two years (31% more than once), while<br />
eight-in-ten claim that digital transformation<br />
increases cyber risk.<br />
Fewer than a quarter (23%) believe that<br />
their IT operations and IT security teams work<br />
together extremely well to secure the<br />
business. Nearly all (97%) believe that their<br />
organisation would benefit from better<br />
collaboration between these teams.<br />
On average, respondents to the survey have<br />
visibility of 64% of their organisation’s total<br />
software estate. Only 66% of this software is<br />
said to be current.<br />
Over three-quarters (77%) cite the belief<br />
that remote working will continue to be a<br />
security concern until organisations can find a<br />
way to effectively reach, patch and secure<br />
remote workers. The majority of respondents<br />
demand an investment increase in areas such<br />
as software migration automation (80%),<br />
breach response and remediation (67%)<br />
and/or software patching (65%).<br />
Sumir Karayi, CEO at 1E, told Risk Xtra:<br />
“Businesses are losing control of their estates<br />
because of fundamental issues such as the<br />
widening gap between IT operations and IT<br />
security and deferred responsibility.”<br />
7<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
IFSEC International welcomes return of<br />
Converged Security Centre to London’s ExCeL<br />
security systems can be aligned with<br />
supplementary information sources such as<br />
social media to provide operational security<br />
and risk managers with the developing picture.<br />
IFSEC International is<br />
Europe’s leading<br />
security event and the<br />
only global stage<br />
committed to cocreating<br />
the future of<br />
integrated security.<br />
The show represents<br />
the critical and<br />
measured response to<br />
a world of everevolving<br />
threats,<br />
inviting every vertical<br />
of the security<br />
industry to forge the<br />
global agenda. Here,<br />
Brian Sims previews<br />
the 2019 edition of the<br />
hugely popular event,<br />
which runs at ExCeL in<br />
London’s Docklands<br />
from 18-20 June<br />
alongside the colocated<br />
FIREX<br />
International<br />
In 2019, IFSEC International’s magnetism will<br />
again reach far beyond its status as a worldclass<br />
security exhibition and conference<br />
programme. Whatever your role in the industry,<br />
you have a part to play in global security and<br />
IFSEC International affords you the perfect<br />
platform to share ideas, discover Best Practice<br />
and be hands-on with the latest physical and<br />
integrated security products and solutions.<br />
Security is the world’s most critical<br />
challenge. In parallel, IFSEC International is all<br />
about driving global safety. The show and its<br />
parallel education programme is designed to<br />
focus on innovation, inspiring and transforming<br />
today’s security professionals and products.<br />
One of the outstanding highlights from IFSEC<br />
International 2018, the Converged Security<br />
Centre returns to this year’s show on an even<br />
bigger and better platform to showcase the<br />
very latest in integrated security management<br />
technology. Conceived and delivered by Vidsys,<br />
the Converged Security Centre is a state-of-theart<br />
demonstration area which expertly<br />
highlights the advancement of Converged<br />
Security and Information Management and how<br />
software, hardware and all forms of information<br />
media can be expertly used to gain a complete<br />
overview of a developing security situation.<br />
On each day at IFSEC International 2019,<br />
professionals in the Converged Security Centre<br />
will present a wide range of simulated security<br />
scenarios. These will relate to situations such<br />
as transport, the utilities, open spaces and<br />
infrastructure and reveal how integrated<br />
Situation management<br />
As a practising security professional, if your<br />
role is to manage the security of a large-scale<br />
asset then the Converged Security Centre is an<br />
absolute must-attend feature. It will expertly<br />
show you how this technology provides a vital<br />
and integrated approach towards situation<br />
management and how, with a fully converged<br />
security system, end users can correlate<br />
multiple events into one situation, track major<br />
assets, execute efficient building management<br />
operations, mitigate cyber threats, monitor<br />
social networks and enable high-level<br />
information security resilience.<br />
The Converged Security Centre is a<br />
cornerstone feature of IFSEC International’s<br />
role as a platform designed to show security<br />
professionals today’s technologies and<br />
capabilities in real-time, all of them delivered<br />
by world-leading experts with solutions they<br />
can trust. It’s also a key part of the IFSEC ‘Show<br />
Me How’ programme, providing direct access to<br />
learning and insights that today’s professionals<br />
might otherwise struggle to see.<br />
James Chong, CEO of Vidsys, commented:<br />
“We’re thrilled to be part of the Converged<br />
Security Centre’s return at IFSEC International<br />
2019 and to be working with our global<br />
partners and experts to showcase what a truly<br />
converged security solution can provide for<br />
organisations worldwide. Today, there’s a<br />
rapidly growing requirement for a converged<br />
security solution that monitors both physical<br />
and cyber security events under one unified<br />
software platform, especially due to the everincreasing<br />
amount of data created in the world<br />
of the Internet of Things and Smart Cities.”<br />
For more in-depth detail on the Converged<br />
Security Centre programme take a look at pp18-<br />
19 of this month’s edition of Risk Xtra.<br />
On the show floor<br />
Important advances in video technology,<br />
including a range of exciting new cameras and<br />
smarter deep learning analytics, will be<br />
showcased by IDIS on Stand IF1110. The<br />
selection of advanced cameras to be unveiled<br />
by the firm includes an easy-to-install 2 MP<br />
8<br />
News Special: IFSEC and FIREX International 2019 Show Preview<br />
micro-dome. This camera features in-built IR<br />
illumination with a range of 15 metres. The<br />
camera’s neat appearance makes it ideal for<br />
locations where aesthetics are important, such<br />
as high-end retail outlets.<br />
Also on display will be the IDIS LightMaster<br />
PTZ featuring a powerful 36x optical zoom, an<br />
auto-iris and a Hall sensor for optimum image<br />
quality. In operation, the camera benefits from<br />
“highly accurate” auto-return positioning that<br />
ensures the positioning index is never lost even<br />
if the camera has been forced to change angle.<br />
IDIS will also unveil a new range of 5 MP IP<br />
cameras meeting the demand from end users<br />
for a wider range of HD options. The range<br />
includes a choice of fixed and motorised focus<br />
domes for indoor and outdoor use as well as<br />
outdoor motorised bullet cameras.<br />
Partitioned systems and a new evidence vault<br />
with cryptographic fingerprinting are among a<br />
cluster of improvements included within Inner<br />
Range’s intelligent access control and intruder<br />
detection system Integriti, which will be on<br />
display at Stand IF1030.<br />
The Version 19 system update is expected to<br />
be available to all new and existing Integriti<br />
customers this month. The update introduces<br />
‘partitioned sites’, which allows security<br />
managers to create users and other global<br />
entities that only exist within the partition in<br />
which they were created. This is particularly<br />
useful for multi-tenanted buildings because the<br />
partitions are completely isolated and invisible<br />
to users in other partitions.<br />
The Inner Range stand will house eight large<br />
screens for demonstrating the manufacturer’s<br />
access control systems and software in action.<br />
Inner Range will also be taking part in the<br />
event’s aforementioned ‘Show Me How’ series<br />
of practical security demonstrations.<br />
The company’s award-winning Entry-level<br />
access control system Inception has also been<br />
upgraded with a new dedicated app and the<br />
ability to integrate with the Milestone Systems<br />
Access platform. New and existing customers<br />
can now use the Sky Command App to control<br />
access remotely. It allows interactive control<br />
and live status of areas, inputs, doors and<br />
outputs as well as simple or multimode area<br />
arming options. Push notifications can be sent<br />
to smart phones, in turn alerting security<br />
managers to any changes on site.<br />
HID Global, the specialist in trusted identity<br />
solutions, will showcase new offerings and<br />
integrations on Stand IF2130. The company has<br />
launched a fingerprint reader that merges<br />
credential excellence with globally-patented<br />
multispectral imaging technology to fuel broad<br />
adoption of biometrics at the door. The iCLASS<br />
SE RB25F fingerprint reader provides an<br />
“unrivalled experience” by dramatically<br />
increasing image capture performance and<br />
fingerprint matching in under a second.<br />
In tandem, the new integration of HID SAFE<br />
Enterprise – a centralised platform for identity<br />
management – with the cloud-based card<br />
issuance solution HID FARGO Connect “takes<br />
seamless on-boarding and credential issuance<br />
to a new level”.<br />
FIREX International in 2019<br />
Hochiki Europe, the manufacturer of life safety<br />
systems, is returning to FIREX at ExCeL in order<br />
to showcase its most recent technological<br />
advancements and discuss Best Practice when<br />
it comes to safety in specialist environments.<br />
A comprehensive array of Hochiki Europe’s<br />
fire safety technology, including its CDX<br />
Conventional and ESP Intelligent ranges, will be<br />
displayed on Stand FX840 at this year’s event.<br />
The manufacturer’s SIL-approved products<br />
will also be on show. Designed to meet the<br />
demands of various hazardous environments,<br />
this renders them ideal for specialist<br />
applications in the marine, transport and<br />
petrochemical sectors.<br />
Alongside fellow fire safety brands Apollo,<br />
Argus, FFE and Klaxon, Advanced will be<br />
helping to form the FIREX Solutions Sector at<br />
FIREX International. Visitors to Stand FX610 can<br />
expect to learn more about Advanced’s<br />
multiprotocol MxPro 5 fire alarm panel. Axis AX<br />
(the manufacturer’s UL 864 system) includes<br />
synchronised fire audio and the DynamixSmoke<br />
smoke control solution.<br />
TOA Corporation UK, the manufacturer of<br />
commercial audio and voice alarm equipment,<br />
is exhibiting its latest innovations on Stand<br />
FX915, among them the VX-3000 combining all<br />
of the important functions for public address<br />
and voice alarm (PA/VA) in one unit.<br />
Cost-effective, robust, reliable and energy<br />
efficient, the VX-3000’s limited number of<br />
components makes design and installation<br />
easier, saves space, reduces cable complexity<br />
and enables rapid system configuration.<br />
Also on display will be the wall-mounted<br />
version of this system – the VX-3308WM. As<br />
well as being ideal as a standalone unit in<br />
reception and building entrance areas, its<br />
compact size means that it takes up less space<br />
than a standard 19-inch equipment rack,<br />
making it perfect for decentralised installations<br />
where equipment is located in electrical risers.<br />
*For further information on IFSEC International<br />
2019 visit www.ifsec.co.uk<br />
**Additional detail about FIREX International<br />
2019 may be accessed at www.firex.co.uk<br />
9<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
Advertisement Feature<br />
In 2019, Forum Events<br />
is once again running<br />
its focused flagship<br />
events for the security<br />
business sector,<br />
namely the Total<br />
Security Summit and<br />
the Security IT<br />
Summit. Risk Xtra is<br />
serving as the Official<br />
Media Partner for<br />
both. Selected VIP<br />
delegates will be able<br />
to meet with several of<br />
the sector’s foremost<br />
solution suppliers in a<br />
structured<br />
environment and learn<br />
from the advice<br />
offered in detailed<br />
Best Practice seminars<br />
Meet, Learn and Connect at the<br />
Total Security Summit and the<br />
Security IT Summit 2019<br />
The Total Security Summit is designed to<br />
allow senior security professionals to meet<br />
with innovative and competitive suppliers<br />
to the industry. This two-day event takes place<br />
on 14-15 October at the Midland Hotel in<br />
Manchester. As a VIP guest of Forum Events,<br />
attending security and risk-focused<br />
professionals can engage with chosen suppliers<br />
based on their own requirements and upcoming<br />
projects. All meetings are pre-arranged. There’s<br />
no time wasted and absolutely no ‘hard sell’.<br />
You’ll also have the opportunity to network<br />
with like-minded peers who share your ongoing<br />
security and risk management challenges.<br />
Security professionals with the following job<br />
titles are invited to attend the Summit for free:<br />
Security Director, Loss Prevention<br />
Director/Manager, Procurement<br />
Director/Manager, Business Continuity<br />
Director, Head of Security, Buildings Manager,<br />
Security Advisor or Head of Corporate Security.<br />
Forum Events will take care of all hospitality<br />
throughout, including lunches, refreshments,<br />
overnight accommodation and an invitation to<br />
the Total Security Summit networking dinner<br />
complete with entertainment.<br />
Delegates at previous Summits have included<br />
representatives from the likes of Allen & Overy,<br />
Barnet Council, Buro Happold Engineering,<br />
Canary Wharf Group, David McBrayne HR, DHL<br />
Supply Chain, HSBC, Johnson Matthey,<br />
Ladbrokes Coral Group, Loopel, Nottingham<br />
College, NHS Dorset County Hospital,<br />
Portmeirion, Sodexo, Thames Water, Token Inc,<br />
Travelodge, The Babraham Institute, The<br />
Football Association, Travelex and the Victoria<br />
& Albert Museum.<br />
Seminar sessions will also be hosted<br />
throughout the two days, with speakers<br />
including Darren Stanton (TV’s ‘Human Lie<br />
Detector’). His session is entitled ‘Seeing Is Not<br />
Always Believing’. From ensuring someone’s<br />
insurance claim is real, or that a job candidate<br />
is being truthful, through to preventing<br />
terrorism, Stanton will evidence how his subtle<br />
techniques are being used to keep us all safe<br />
from those who would seek to do harm.<br />
Security solutions on show<br />
Suppliers attending the Total Security Summit<br />
cover the whole spectrum of security, including<br />
access control, biometrics, business continuity,<br />
risk management, CCTV, fire safety, IP/IT<br />
security, lone worker security, loss prevention,<br />
perimiter security, SIA-focused training, Cashin-Transit,<br />
screening and security scanning.<br />
The Total Security Summit could be the best<br />
two days you spend out of the office this year.<br />
Here’s what delegates at previous Summit’s<br />
have had to say about the event:<br />
• “I found the Total Security Summit a very<br />
useful opportunity to develop my<br />
understanding of a range of new and<br />
occasionally cutting-edge physical security<br />
capabilities. Well attended by a range of very<br />
credible suppliers. It was the ideal opportunity<br />
to broaden my network of expert contacts”<br />
(Allen & Overy LLP)<br />
• “Always a pleasure to attend this event.<br />
Informative, well organised and productive”<br />
(Luton & Dunstable Hospital)<br />
• “This event provides an excellent opportunity<br />
to have meaningful conversations with key<br />
suppliers. The atmosphere is totally relaxed,<br />
with suppliers happy to explore your ‘best fit’<br />
solution with no ‘hard sell’ pressure. A<br />
worthwhile and productive event” (Vodafone)<br />
*To find out more about attending the Total<br />
Security Summit contact Lucia Gulisano on (tel)<br />
01992 374094 or send an e-mail to:<br />
l.gulisano@forumevents.co.uk<br />
**If you’re a supplier to the sector and would<br />
like to take part contact Charlotte Doniger<br />
(01992 374070/c.doniger@forumevents.co.uk)<br />
for details of available packages and costs
Advertisement Feature<br />
The Security IT Summit follows a similar<br />
format to the Total Security Summit, but is<br />
aimed specifically at senior cyber security<br />
professionals. In addition, all of the<br />
networking, learning and business-building<br />
activity happens in one day. It takes place on 2<br />
July at the Hilton London Hotel, Canary Wharf.<br />
As our VIP guest, you’ll be able to meet with<br />
suppliers to the sector based on your specific<br />
cyber security requirements and upcoming<br />
projects. As is the case with the Total Security<br />
Summit, all meetings are pre-arranged. No time<br />
will be wasted and there’s no ‘hard sell’ at all.<br />
Delegates can network with like-minded<br />
peers who share similar day-to-day challenges.<br />
Seminar sessions will be hosted throughout<br />
the day. One of the presentations this time<br />
around is entitled ‘Weaponising Data: The Dark<br />
Nexus of Hacking, Leaking, Journalism and<br />
Information Warfare’. Over the last two<br />
decades, hacking has become a cash-cow for<br />
organised crime operations. This hasn’t gone<br />
unnoticed by rich and powerful forces who’ve<br />
begun to harness hackers’ tactics in order to<br />
fight wars, control financial markets, skew<br />
elections and seize the news agenda.<br />
Without understanding the hackers’<br />
dynamics, we all risk being drawn into a world<br />
created to serve their interests alone.<br />
Journalist Geoff White will examine the<br />
growth of hacking as an organised crime<br />
machine, the emergence of hacktivism as an<br />
information warfare tool, the use of these<br />
tactics in the hacking of the last US Presidential<br />
Election and the nexus of journalists,<br />
whistleblowers, hackers and thieves actively<br />
fostered by Dark Web technology.<br />
Registered delegates<br />
The Security IT Summit is entirely free for you<br />
to attend, with Forum Events providing<br />
luncheon and all refreshments on the day.<br />
You’ll be joining 60-plus senior cyber<br />
security professionals, with the registered<br />
delegate list to date including representatives<br />
from the ABF Soldiers Charity, Ageas<br />
Insurance, Arcadia Group, Artemis Fund<br />
Management, Associated British Foods,<br />
Birketts LLP, the Bloomsbury Institute, the<br />
Department of Work & Pensions, Derwentside<br />
College, Drivetech UK, EDF Energy, Elysium<br />
Healthcare, EPR Architects, ExCeL London,<br />
Fabulous Fan Fayre, the Federation of Royal<br />
Colleges of Physicians of the UK, Girls’ Day<br />
School Trust, Glenny LLP, Heathrow Airport,<br />
Hesley Group, Hireright, Homebase, HS1, HS2,<br />
International Alert, Marshall Motor Group, the<br />
Natural History Museum, the North London<br />
Forensic Service BEH NHS Trust, Pickering<br />
Interfaces, the Royal Mail Group, the RPS<br />
Group, Save the Children International, Sequel,<br />
SNA Europe, St Andrew’s Healthcare, TES<br />
Global, Tesco Mobile, Tesco Underwriting, TGI<br />
Fridays UK, The Salvation Army UK Territory,<br />
Tructyre ATS, Twentieth Century Fox Film Co,<br />
United International Pictures, United Utilities,<br />
Wales & West Utilities and XP Power.<br />
Suppliers attending the Security IT Summit<br />
cover the whole spectrum of cyber security,<br />
including advanced threat dashboards, antivirus,<br />
application control, blockchain, botnets,<br />
browser security, cloud security, data theft/loss,<br />
DDoS protection, encryption, firewalls, gateway<br />
threat analysis, ID/privacy protection, malicious<br />
software removal, malware, mobile security,<br />
network security management, phishing<br />
detection and social media security, etc.<br />
Here’s what some of the delegates at<br />
previous Security IT Summits have had to say<br />
about the event:<br />
• “A great event. Very well organised and an<br />
excellent venue. Well looked after throughout<br />
the day and a good experience. Kudos to the<br />
staff behind the scenes for putting this<br />
together. Attendance thoroughly<br />
recommended” (Global Switch)<br />
• “Well organised event. Great communications<br />
leading up to the day. Would definitely attend<br />
again” (Catalyst Housing)<br />
• “Works very well for all parties. There’s<br />
enough time to cover the basics of the products<br />
without prolonging conversations. Overall, it’s a<br />
fast and intense, but ultimately valuable source<br />
of vendor contact” (Nomura)<br />
*To attend the Security IT Summit, telephone<br />
Emily Gallagher on 01992 374085 or send an e-<br />
mail to: e.gallagher@forumevents.co.uk<br />
**If you’re a supplier to the sector and would<br />
like to take part contact Chris Cannon (01992<br />
374096/c.cannon@forumevents.co.uk) for<br />
details of available packages and costs
x<br />
RISKXtra<br />
Fatal Accidents and Criminal Liability:<br />
Examining the Legal Landscape<br />
Fatal accidents in the<br />
workplace are usually<br />
preventable, which<br />
leads to questions of<br />
responsibility and<br />
criminal liability. Here,<br />
Guy Bastable and Tom<br />
McNeill seek to<br />
explain those<br />
occasions when<br />
organisations and<br />
individuals will be<br />
found criminally liable,<br />
for which offences and<br />
with what sanction<br />
12<br />
Opinion: Fatal Accidents in the Workplace<br />
This is well demonstrated by the<br />
misconceived attempted prosecution of the<br />
Maidstone and Tunbridge Wells NHS Trust, the<br />
largest organisation to date prosecuted for<br />
corporate manslaughter under the Act. A<br />
mother died following a Caesarean section<br />
while under the care of two qualified and<br />
experienced anaesthetists. The Crown alleged<br />
manslaughter against both anaesthetists. Its<br />
case against the Trust, at its highest, was that<br />
there were failings in its system of appointment<br />
and appraisal of the anaesthetists.<br />
In dismissing the case, the Judge found that<br />
any such failings by the Trust – even if proven –<br />
were “nowhere near the sufficient gravity<br />
required to categorise their failure as criminal”.<br />
The Act specifically doesn’t apply to<br />
individuals and expressly states that an<br />
individual cannot be guilty of aiding, abetting,<br />
counselling or procuring corporate<br />
manslaughter. However, although the Act<br />
abolishes the common law offence of gross<br />
negligence manslaughter so far as it applies to<br />
organisations, an individual can still be<br />
prosecuted and imprisoned on conviction for<br />
gross negligence manslaughter, as well as a<br />
number of Health and Safety offences.<br />
Breaches of the Act<br />
Irrespective of the applicability of corporate<br />
manslaughter, fatal accidents ordinarily involve<br />
the potential breach of the Health and Safety at<br />
Work etc Act 1974. Indeed, the Health and<br />
Safety at Work etc Act 1974 places a number of<br />
general duties on employers and others, the<br />
breach of which constitutes a criminal offence.<br />
So far as organisations are concerned, the<br />
most significant duties are those contained in<br />
Sections 2 and 3 of the Health and Safety at<br />
Work etc Act 1974. Broadly speaking, Section 2<br />
sets out the duty on employer organisations to<br />
ensure, so far as is reasonably practicable, the<br />
health, safety and welfare at work of all<br />
employees. Similarly, Section 3 sets out the<br />
duty to ensure – again, so far as is reasonably<br />
practicable – that non-employees are not<br />
exposed to risks to their health or safety arising<br />
from its undertaking.<br />
It’s important to note here that the<br />
employer’s duties are personal and nondelegable,<br />
meaning that employers can<br />
delegate the performance of the duty to others,<br />
whether employees or contractors, but not the<br />
responsibility for its non-performance.<br />
Failing to discharge either of these duties is a<br />
criminal offence of ‘strict liability’ (ie requiring<br />
no mental element such as intention,<br />
knowledge or negligence). In addition,<br />
following the decision of the House of Lords in<br />
R versus Chargot (2008) 2 All ER 1077, a<br />
person’s death is strong evidence that there<br />
was exposure to risk such that the burden of<br />
proof effectively shifts to the defence. The<br />
defendant organisation has to prove that it took<br />
all reasonably practicable steps to ensure the<br />
Health and Safety of the deceased.<br />
The extent of these duties is important to<br />
emphasise. Even if an organisation has devised<br />
a safe system of work, any failure to operate<br />
that system, whether by an employee<br />
(including the deceased) or a contractor, may<br />
place the employer in breach of its duty.<br />
Reasonably practicable steps will include not<br />
only instructing employees on safety<br />
procedures, but also ensuring that they’re<br />
followed, such as by reasonable supervision<br />
and monitoring.<br />
In addition, Section 37 of the Health and<br />
Safety at Work etc Act 1974 creates secondary<br />
liability for senior officers arising out of the<br />
organisation’s conduct. If either of the above<br />
Health and Safety offences is committed by an<br />
organisation with the consent or connivance of<br />
(or is attributable to any neglect on the part of)<br />
a senior officer of the organisation, that person<br />
can also be prosecuted for the offence.<br />
Finally, Section 7 places a duty on employees<br />
to take reasonable care for the Health and<br />
Safety of others who may be affected by their<br />
acts or omissions. Again, by virtue of Section<br />
33, any failure to do so is a criminal offence.<br />
Effective from 1 February 2016, the<br />
Sentencing Council’s definitive guidelines on<br />
Health and Safety Offences, Corporate<br />
Manslaughter and Food Safety and Hygiene<br />
Offences have brought about a sea change in<br />
penalties for corporate manslaughter and<br />
Health and Safety offences with significantly<br />
increased fines.<br />
The guidelines set out a sentencing decision<br />
sequence beginning with an assessment of<br />
culpability and harm and proceed to consider<br />
the financial means of the defendant and other<br />
relevant factors. Significantly, and unlike<br />
previous guidance, it introduces turnoverlinked<br />
sentencing bands for fines. For example,<br />
the bands for large organisations for corporate<br />
manslaughter range from £4.8 million to £20<br />
million. The bands for large organisations that<br />
commit the most serious Health and Safety<br />
offences range from £2.6 million to £10 million.<br />
Guy Bastable: Head of the<br />
Corporate Crime and Regulation<br />
Team at BCL Solicitors LLP<br />
Tom McNeill: Senior Associate<br />
at BCL Solicitors LLP<br />
“Corporate manslaughter, gross negligence manslaughter<br />
and Health and Safety offences are all criminal offences<br />
prosecuted in the criminal courts and which attract<br />
significant penalties”<br />
13<br />
www.riskxtra.com>
WORLD CLASS.<br />
BRITISH MADE.<br />
Chris.E<br />
Chris Elliot has been managing our textiles factory<br />
for 4 years, where all textiles elements are<br />
manufactured for the Evac+Chair.<br />
Textiles Manager - 4 years
x<br />
RISKXtra<br />
BSIA Briefing<br />
What with standards being constantly<br />
updated and the national media often<br />
focusing on very few aspects of what is<br />
demonstrably an important and complex<br />
industry, it’s all-too-easy to overlook the<br />
fundamentals of security and its ultimate goal –<br />
to protect people from harm and their assets<br />
from being damaged or stolen.<br />
When it comes to security systems, smoke<br />
screens can be deemed the ultimate deterrent<br />
because they take away criminals’ ability to<br />
grab and steal. Criminals know that they can<br />
evade CCTV by wearing a baseball cap, for<br />
example, to hide their face. They also know<br />
that shutters and grilles can be broken through<br />
force, but they have no defence whatsoever<br />
against the blinding and disorientating effects<br />
of a smoke screen.<br />
The initial burst of security fog stops<br />
criminals in their tracks, preventing them from<br />
committing a grab-and-go attack. The fog will<br />
hang in the air for around 45 minutes,<br />
protecting the property that’s under attack until<br />
the police or private security staff arrive on<br />
scene. Such smoke screens can be triggered<br />
either automatically or manually.<br />
Non-toxic, non-contaminating and extremely<br />
effective, security fog currently provides<br />
protection where all other forms of<br />
conventional security have failed.<br />
The key takeaway of this particular deterrent<br />
is its non-harmful, but nevertheless striking<br />
impact on the senses – in this case visibility –<br />
that triggers a fight-or-flight response. A<br />
criminal may expect an intruder alarm or CCTV<br />
cameras to confront them, but not necessarily<br />
thick and dense fog.<br />
Preventing an intrusion<br />
Visibility can play a vital role in deterring<br />
criminals in other ways, and especially so if<br />
they’re pre-warned that a given premises is<br />
protected. Simon Banks, founder and Group<br />
managing director at CSL and current chairman<br />
of the BSIA, stated: “One of the two main<br />
deterrents aligned with intruder alarm systems<br />
is the window sticker and the bell or siren on<br />
the commercial property. Research has shown<br />
that the sight of a siren box with a logo on the<br />
exterior of the property will prevent an<br />
intrusion. It’s about credibility, though. If it’s a<br />
respected security company with a good<br />
reputation and credentials such as an<br />
Inspectorate and/or Trade Associationapproved<br />
‘badging’ then this will carry more<br />
clout. Brands associated with DIY alarms will<br />
likely not meet with the same response.”<br />
Tim Raynor, video surveillance product<br />
manager at ADT, suggests that visibility alone<br />
Deterring The Criminals<br />
Recently, a story appeared in the national media about how a<br />
robbery was thwarted due to the in situ security measures<br />
which scared the criminals away. Situations like this make us<br />
reflect on the fundamental roots of security and the reasons<br />
why it exists in the first place. This month we head to the<br />
very heart of security as Carl Gibbard assesses the various<br />
crime deterrents developed by BSIA member companies<br />
will not always deter crime. It depends on the<br />
type of criminal. “The visibility of a security<br />
system is enough to deter an opportunist<br />
criminal, but a career criminal who has planned<br />
ahead probably wouldn’t be put off,” asserted<br />
Raynor. “It’s now a sad fact that most people<br />
ignore a ringing alarm, so it’s the responsibility<br />
of security industry leaders to develop<br />
innovations that help to reduce crime.”<br />
Raynor continued: “When it comes to<br />
monitored systems, these functionalities have<br />
evolved significantly over the last decade. An<br />
audio challenge feature, which enables an<br />
operator to remotely challenge an intruder on a<br />
property, adds an extra protective layer to any<br />
physical security system. In fact, statistics<br />
issued last year by Johnson Controls state that<br />
98.5% of intruders are deterred in this way.”<br />
In addition, Raynor went on to assert:<br />
“Community groups such as Neighbourhood<br />
Watch are still prevalent to this day. As crime<br />
levels around the UK continue to be an issue,<br />
we’re seeing both businesses and consumers<br />
using platforms such as Facebook and<br />
WhatsApp to share information in real-time,<br />
allowing them to quickly take steps to protect<br />
Carl Gibbard:<br />
Chairman of the BSIA’s Export<br />
Council and Chairman of<br />
Concept Smoke Screen<br />
15<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
BSIA Briefing<br />
their property. For its part, the security industry<br />
is now starting to talk about the use of Artificial<br />
Intelligence as the solution for improving<br />
security and reducing false alarms. As this<br />
technology develops, there could be significant<br />
improvements in terms of operatives only<br />
needing to respond to genuine alarm<br />
activations, making these systems even more of<br />
a deterrent and helping to reduce crime.”<br />
What about larger venues?<br />
How do the management teams for larger<br />
venues and open spaces deter crime? James<br />
Walker, managing director of Dallmeier UK, has<br />
mentioned the use of a sophisticated<br />
surveillance system for larger venues and<br />
stadiums to ensure the safety of fans at all<br />
times. Unchecked crowds or brawls between<br />
spectators seem to be the most feared<br />
scenarios for on-duty security personnel.<br />
“With today’s multifocal sensor systems, a<br />
huge area can be monitored from a single<br />
location extremely efficiently,” observed<br />
Walker. “The most impressive aspect of these<br />
systems is that they combine the overall view<br />
with simultaneous top detail resolution. Even<br />
more distant objects are displayed with the<br />
same resolution as objects in the foreground of<br />
the picture.”<br />
Walker went on to add: “Further, these<br />
systems solve the well-known problem with<br />
PTZ cameras whereby the operator has to<br />
choose between an overview image and a<br />
detailed view. It doesn’t matter which section<br />
of a surveillance area an operator focuses on at<br />
any time as the system always records the<br />
entire scene. Therefore, it’s possible to<br />
reconstruct any event for later use as evidence<br />
in court, regardless of where that occurrence<br />
took place, and to recognise all individuals<br />
involved thanks to frame-by-frame playback.”<br />
Gideon Reichental (commercial sales<br />
manager at Clearway Services, the specialist in<br />
site security, and current chairman of the<br />
Vacant Property Section of the BSIA) explained:<br />
“Open spaces such as construction sites, car<br />
parks, sports grounds or leisure areas are a real<br />
temptation for criminal or anti-social behaviour.<br />
Statistics show that at least one-in-five building<br />
sites are hit as frequently as once every week,<br />
and possibly even more than that as minor<br />
incidents are often not reported.”<br />
However, Reichental is swift to point out that<br />
it isn’t difficult to secure such locations.<br />
“Where appropriate, proper secure fencing is a<br />
‘must’. Temporary concrete blocks can be<br />
installed at site access points if it’s a vacant<br />
property. This will prevent unauthorised ingress<br />
and theft or fly-tipping, which is now a major<br />
menace. A wireless alarm system can be fitted<br />
to the fencing and advanced temporary CCTV<br />
camera towers located at key points.”<br />
Running off mains or solar power and<br />
engineered to remain outside in all conditions,<br />
CCTV camera towers communicate via the<br />
mobile network. These installations are the end<br />
user’s remote eyes, surveying an entire site<br />
thanks to movement-activated HD cameras.<br />
When triggered, they issue voice warnings to<br />
trespassers so they know they’ve been spotted<br />
if they’ve managed to break in or are simply<br />
causing mischief. They’re a great deterrent.<br />
Activation and live video can be beamed back<br />
to an Alarm Receiving Centre whose trained<br />
operators will, in turn, raise an alarm, send a<br />
security guarding patrol and/or contact the<br />
police to apprehend the intruders if the audio<br />
warnings should be ignored.<br />
In the real world<br />
A final scenario relating to this subject involves<br />
a real-life Case Study. One of the fastestgrowing<br />
districts in the upper Midwest of the<br />
United States, Harrisburg in South Dakota is<br />
home to an educational system that serves<br />
almost 4,000 students across eight schools.<br />
Gallagher Security was selected to meet the<br />
district’s security requirements and, in October<br />
2015, those security measures were put to the<br />
test when the local High School became the<br />
target of a shooting incident.<br />
Although one staff member was injured in the<br />
episode, it was prevented from escalating<br />
further due to Gallagher’s lockdown procedure<br />
being activated by members of staff. From the<br />
time the emergency button was pressed, it took<br />
just four seconds for Command Centre to lock<br />
all outside doors, notify the district authorities<br />
and limit building access to emergency<br />
responders only. “Command Centre was directly<br />
involved with placing physical barriers between<br />
an active gunman and hundreds of High School<br />
students,” explained James Straatmeyer, CEO of<br />
Integrated Technology & Security.<br />
“The security industry is now starting to talk about the use of AI as the<br />
solution for improving security and reducing false alarms. As this<br />
technology develops, there could be significant improvements in terms<br />
of operatives only needing to respond to genuine alarm activations”<br />
16<br />
Video – analyse that!<br />
Facit Data Systems is a leading data and video analytics specialist. Facit’s development<br />
team has created a suite of products that help organisations to monitor, count, analyse<br />
and manage customers, visitors and staff in high footfall locations.<br />
Install Facit Analytics over your current CCTV system. Make more of your analytics in<br />
retail, banking, transport, healthcare and the public sector<br />
PeopleCounter QueueManager HeatMap<br />
Capture intelligence for efficiency savings,<br />
competitive advantage and risk management.<br />
Call or book a demo info@facitdatasystems.com<br />
Or visit us at IfSec Stand IF1310, 18-20 June<br />
OBSERVE I ANALYSE I ACT<br />
t: +44 (0)3700 424217 w: facitdatasystems.com
x<br />
RISKXtra<br />
The Centre of Attention<br />
In today’s high-risk<br />
and high-threat<br />
environment, there’s a<br />
very real and<br />
immediate need for a<br />
converged security<br />
approach that unifies<br />
the monitoring of both<br />
physical and cyber<br />
security events<br />
through a single<br />
platform. Here, James<br />
Willison and Sarb<br />
Sembhi outline in<br />
detail what’s in store<br />
for visitors to the<br />
Converged Security<br />
Centre at IFSEC<br />
International 2019<br />
While some organisations choose to<br />
develop Security Control Rooms focused<br />
specifically on physical security and<br />
Network Operations Centres targeting cyber<br />
security, others are building Converged<br />
Security Centres orchestrated to provide a<br />
unified approach towards all security risks, in<br />
turn giving operators the ability to identify<br />
cyber-physical attacks on Internet of Things<br />
(IoT) systems and devices in near real-time.<br />
These Converged Security Centres use a<br />
single platform to bring many systems together<br />
such that the security team can prioritise<br />
critical risks quickly and respond appropriately.<br />
Teams can communicate more effectively as<br />
they share the same technologies and<br />
determine how the risk is managed. This might<br />
mean investigating an identified threat on<br />
social media that has a direct impact on the<br />
safety of a building’s systems or preventing<br />
fraud through robust physical-logical access<br />
control and the automated lock-out of an<br />
account attacked by anomalous behaviour.<br />
For the last decade, we’ve actively promoted<br />
cross-functional teaming and collaboration<br />
between the physical and cyber security<br />
arenas. In June 2017, Gerry Dunphy (strategy<br />
director for security and fire at IFSEC<br />
International) shared with us his vision for a<br />
new feature at the annual London show. We<br />
were delighted to note that his own thoughts<br />
were very much in tune with what we had been<br />
recommending to organisations.<br />
What we agreed should fill the gap other<br />
shows didn’t appear to be bridging was to<br />
make IFSEC International even more visual and<br />
a far more immersive experience such that<br />
visitors could see something like a cyber attack<br />
on a CCTV system actually taking place. We<br />
knew that a few leading organisations and<br />
Governments had the capability to do just that,<br />
but it wasn’t/isn’t something familiar to most.<br />
We were then subsequently delighted to gain<br />
the interest of Vidsys. In the last couple of<br />
years, the company has formed partnerships<br />
with Micro Focus and others which enable the<br />
business to provide a converged technological<br />
response to the cyber and physical incidents<br />
confronting today’s security teams. Indeed,<br />
we’ve been working closely with Vidsys and the<br />
team at UBM since last September to develop<br />
the newly expanded Converged Security Centre<br />
as you will see it at ExCeL this month.<br />
From comprehensive event security<br />
management through to converged cyber<br />
security solutions and on again to advanced<br />
critical infrastructure protection, the Converged<br />
Security Centre (located at Stand IF820) will<br />
have something for everyone. Visitors will bear<br />
witness to much converged technology using<br />
Artificial Intelligence (AI) and the latest cyber<br />
security solutions.<br />
In addition, leading physical and cyber<br />
security professionals will give their<br />
independent analyses such that security and<br />
risk specialists in attendance will have an idea<br />
of what a Converged Security Centre might look<br />
like in practice and can then fully understand<br />
how to protect their host organisation from<br />
complex attacks going forward.<br />
Converged education<br />
On each day of IFSEC International 2019 we will<br />
chair sessions on three different topics, with<br />
each of those sessions lasting around 45<br />
minutes. We’ll introduce the concept of<br />
converged security as well as the teams from<br />
Vidsys, Micro Focus and Axis Communications.<br />
From Vidsys, we’ll be welcoming Phil<br />
Stockham (vice-president of operations for<br />
EMEA) and Kris Heath (global solutions<br />
architect for product management). Micro<br />
Focus is to be represented by David Humphrey<br />
(CTO responsible for rich media). The Axis<br />
Communications team comprises Daren Lang<br />
(regional manager for business development<br />
across Northern Europe), Steven Kenny<br />
(industry liaison for architecture and<br />
18<br />
Converged Security Centre at IFSEC International 2019<br />
engineering) and John Allen (business<br />
development manager for access control, again<br />
across Northern Europe).<br />
These professionals will present a variety of<br />
scenarios on two 75-inch screens and show<br />
how combined security technologies identify<br />
incidents and automate a fast response. By<br />
leveraging disparate sources of data,<br />
organisations can manage a situation in realtime<br />
without having to go to multiple individual<br />
sub-systems in order to ‘get the job done’.<br />
There will be much informed discussion<br />
around the concept, reality and evolution of<br />
having both physical and cyber security teams<br />
managing and collaborating in the same<br />
Security Operations Centre, with Micro Focus’<br />
IDOL providing the AI capability to make sense<br />
of all the volumes of data.<br />
The technological advancements in<br />
Converged Security and Information<br />
Management (CSIM) mean that Vidsys readily<br />
connects an organisation’s vital security<br />
systems, such as IT security information and<br />
event management (SIEM), video surveillance<br />
and management systems, security analysis,<br />
investigative tools and reporting platforms, in<br />
turn allowing operators to base their decisions<br />
on an holistic view of the entire ecosystem. The<br />
software alerts operators of potential security<br />
risks to the host company’s IT infrastructure,<br />
buildings, assets and/or employees.<br />
Together, Vidsys and Micro Focus’ IDOL<br />
enable the real-time processing of data (eg<br />
video, images, audio, text, logs and<br />
transactions) that’s diverse in format and in<br />
origin (eg CCTV corporate databases, e-mail,<br />
sensors, social media and broadcast media), as<br />
well as automated analysis to identify issues or<br />
potential threats, streamlined workflow for<br />
alerts and responses and, last but by no means<br />
least, open standards connectivity to third<br />
party systems for easy integration.<br />
Smarter and safer<br />
Axis Communications will demonstrate how<br />
cyber secure CCTV solutions can integrate with<br />
the Vidsys platform such that physical and IoT<br />
systems are protected.<br />
The company stated: “We’re pleased to be<br />
participating in the Converged Security Centre.<br />
As the premier event for the physical security<br />
industry, it’s vital that IFSEC educates its<br />
visitors on the threat posed by cyber security<br />
and the urgent requirement for physical<br />
security and information security to converge.<br />
The issues surrounding converged security are<br />
critical in terms of helping to ensure that the<br />
security industry works together to offer the<br />
smartest and safest future possible.”<br />
“What’s so good to see is the collaboration across the cyber<br />
and physical security space that can be enabled by the<br />
technologies on display at IFSEC International”<br />
Our fourth partner, Ipsotek, specialises in<br />
scenario-based video analytics. Its patented<br />
approach allows multiple behaviour<br />
descriptions to be applied simultaneously or in<br />
predefined sequences. Indeed, it’s these<br />
scenario combinations that create an exact<br />
description of the target behaviour, thereby<br />
affording dependable real alerts and<br />
dramatically reduced false alarms.<br />
In addition, Salam Technology will join us to<br />
share its in-depth insights into how all of these<br />
systems can integrate within myriad host<br />
organisations’ own business environments.<br />
What’s so good to see is the collaboration<br />
across the cyber and physical security space<br />
that can be enabled by the technologies on<br />
display at IFSEC International. We’ll ask all of<br />
the invited guest speakers to comment on what<br />
has been shown and conclude each session<br />
with all-important Q&A time involving the<br />
audience. The Converged Security Centre has<br />
space for around 50 attendees. We hope some<br />
passers-by will stop and listen in, too.<br />
Interested parties are advised to arrive early as<br />
there has been a great deal of interest in the<br />
Centre on social media, with thousands of<br />
views of our Twitter posts.<br />
Guest speakers include Professor Martin Gill<br />
CSyP FSyI (director of Perpetuity Research and<br />
Consultancy International), Alan Jenkins (head<br />
of advisory services at 2|SEC Consulting) and<br />
David Clark (CSO and head of logistics at The<br />
Francis Crick Institute and also chair of ASIS<br />
International’s UK Chapter 208), all of whom<br />
will provide highly knowledgeable and practical<br />
responses to security convergence based on<br />
their own research and experiences.<br />
The first session on Tuesday 18 June focuses<br />
on how Converged Security Centres respond in<br />
real-time to physical and online threats.<br />
One of the scenarios to be presented focuses<br />
on a large sporting event. Tweets start pouring<br />
in about an upcoming protest at a stadium<br />
aimed at disrupting the event at a certain time.<br />
Some protestors threaten to march inside and<br />
attempt to halt the game. All Tweets are from<br />
anonymous sources whose identities cannot be<br />
confirmed. Vidsys’ CSIM automatically allows<br />
security officers to view live video feeds from<br />
stationary cameras, drones and the incoming<br />
Tweets all under one common operating<br />
picture, monitor the situation and respond<br />
swiftly to any developing scenarios.<br />
James Willison BA MA MSyI:<br />
Founder of Unified Security<br />
Sarb Sembhi CISM:<br />
CISO at Virtually Informed<br />
19<br />
www.riskxtra.com>
D E S I G N I M A N U F A C T U R E I I N S T A L L<br />
PERIMETER SECURITY<br />
SOLUTIONS<br />
OUR PASSION<br />
IS YOUR SECURITY<br />
High security perimeter and<br />
access solutions, including fence<br />
and gate systems, designed and<br />
built in the UK to answer the needs<br />
of your project, from security<br />
rating of LPS 1175 SR1 to SR5.<br />
Call 0800 408 47 49 or visit<br />
www.jacksons-fencing.co.uk/security
FIRE SAFETY<br />
Management & Installation<br />
Fire Protection and Prevention<br />
with Technology and Innovation<br />
Special Supplement in association with:
FIRE SAFETY<br />
Andrew Speake: National<br />
Technical Manager at Aico, a Fire<br />
Industry Association member<br />
company. Andrew works closely<br />
with a number of leading industry<br />
organisations and assists with<br />
R&D on new products<br />
Improved Protection<br />
and Clarification<br />
Andrew Speake examines the<br />
revised British Standard focused<br />
on domestic fire alarms<br />
BS 5839-6 is the Code of Practice for the<br />
design, installation, commissioning and<br />
maintenance of fire detection and fire<br />
alarm systems in domestic premises. When it<br />
was first introduced back in 1995, BS 5839-6<br />
changed everything. Whether you were a<br />
landlord, a specifier or an installer, here at last<br />
was a clear and detailed set of standards to be<br />
observed. The contents of BS 5839-6 were<br />
quickly adopted and have been standard<br />
practice since then in both existing dwellings<br />
and new builds. The Building Regulations and<br />
other guidance documents reference this British<br />
Standard, so its importance cannot be over<br />
emphasised.<br />
BS 5839-6 was revised in 2004 and then<br />
again in 2013, both times taking into<br />
consideration technological developments and<br />
addressing Best Practice accordingly. Its been<br />
around a decade between each set of revisions<br />
so why, just six years since the last set of<br />
revisions, was a new version released this year<br />
on Tuesday 30 April?<br />
The answer isn’t to be found in new<br />
technology, but rather in the will of<br />
professionals in housing, fire and safety to<br />
improve the level of fire protection in domestic<br />
dwellings, which ultimately provides residents<br />
with a greater chance of escape unharmed from<br />
a fire in their home.<br />
While there have been a number of minor<br />
revisions within BS 5839-6:2019, plus multiple<br />
definitions that have been updated throughout,<br />
the biggest changes by far apply to the grades<br />
of alarms and the type/level of protection for<br />
each identified dwelling. The ‘Grade’ determines<br />
the type of alarm to be used and the ‘Category’<br />
the level of protection required.<br />
Changes to Fire Alarm Grades<br />
Under BS 5839-6, fire alarms are classified into<br />
grades from A to F. Grades B and E have been<br />
removed in 2019, with Grade D being the common<br />
for domestic properties that will form the focus of<br />
this particular discourse.<br />
Under the previous standard, Grade D required<br />
one or more interlinked mains powered smoke<br />
alarms (and heat alarms if required), each with an<br />
integral back-up supply, with the back-up supply to<br />
be delivered in the form of a rechargeable lithium<br />
or alkaline battery.<br />
Under the revised BS 5839-6, Grade D has been<br />
replaced with Grades D1 and D2 which differ in<br />
terms of the back-up power supply:<br />
• Grade D1 calls for a tamper-proof standby supply<br />
consisting of a battery or batteries, with lithium<br />
being the standard battery type. These are long-life<br />
battery cells lasting the recommended lifespan of<br />
the alarm and are designed such that they cannot<br />
easily be removed by the user. Grade D1 alarms are<br />
the preferred option for social housing as they<br />
remove the risk factor<br />
• Grade D2, on the other hand, requires an integral<br />
standby supply consisting of a battery or batteries<br />
(usually 9 V PP3) which need to be replaced at<br />
regular intervals by the end user throughout the<br />
life of the alarm by<br />
Changes to these grades provide greater clarity<br />
for alarm specifiers and installers, which is very<br />
much to be welcomed.<br />
While Grade D alarms feature most heavily in<br />
BS 5839-6:2019, Grade F systems also warrant<br />
mention here due to changes in Scottish legislation<br />
earlier this year which permits their use. Grade F<br />
systems use only battery-powered alarms. As with<br />
Grade D, Grade F has now been divided into F1 and<br />
F2 in the same fashion as that noted above.<br />
Minimum levels of protection<br />
Under BS 5839-6, different classes of premises<br />
are identified and the minimum grade of fire<br />
alarm system and category of fire protection<br />
provided for that specific type of property are<br />
22<br />
www.riskxtra.com
listed. It’s here, in the 2019 revisions, that we’ve<br />
seen the biggest changes that will have a major<br />
impact on what type of fire alarms are fitted and<br />
where. In the main, this is due to an increase in<br />
the category of fire protection from LD3 where<br />
previously listed, which requires one mainspowered<br />
optical alarm in the hallway and<br />
another upstairs on the landing, interconnected<br />
together, to Category LD2. LD2 involves<br />
additional alarm coverage, with a heat alarm in<br />
the kitchen and a further smoke alarm in the<br />
main living area, once again all interconnected.<br />
This upgrade in fire protection is most<br />
notable in existing rental properties and Houses<br />
in Multiple Occupation (HMOs):<br />
• Existing two and three-storey maisonettes<br />
and houses in the rental sector have now been<br />
upgraded from the low category of fire<br />
protection (LD3) to the medium category LD2<br />
and graded D1 (ie mains-powered alarm with<br />
tamper-proof battery back-up power). New build<br />
properties of this nature remain LD3 (unless a<br />
risk assessment indicates otherwise)<br />
• Existing HMOs have been set as the category<br />
of LD2 whereas before it was a mixture of LD2<br />
and LD3 depending on the nature of the property<br />
and inhabitants. Grade D1 is now the requirement<br />
Other property types that have made an<br />
appearance in the BS 5839-6 property<br />
classification are supported housing and shortterm<br />
holiday lets. Both are allocated the highest<br />
category of protection (ie Grade D1, LD1).<br />
Other changes of note<br />
Weekly alarm testing was previously<br />
recommended in BS 5839-6, but this has now<br />
been changed to monthly (apart from Grade A<br />
“BS 5839-6:2019 is a Code of Practice for fire detection and<br />
fire alarm systems in domestic premises, not a set of legal<br />
requirements. There’s no penalty if an organisation or<br />
individual chooses to ignore it and no date for ‘compliance’”<br />
systems). Although weekly testing of alarms<br />
remains ideal, it’s not a realistic expectation,<br />
whereas monthly is far more manageable and<br />
therefore likely. The important message to note<br />
here is that end users should continue to test<br />
their alarms at regular intervals.<br />
Recommendations contained within the NFCC<br />
Specialised Housing Guide regarding all fire<br />
detection, alarm and transmission/signalling to<br />
an Alarm Receiving Centre has been<br />
incorporated into BS 5839-6:2019, which is<br />
useful and recognises that valuable document.<br />
Carbon Monoxide alarms have been<br />
acknowledged for the first time in BS 5839-6<br />
2019 as they’re increasingly been installed<br />
alongside fire alarm systems or incorporated<br />
within them. BS 5839-6 states that mainspowered<br />
Carbon Monoxide alarms conforming<br />
to BS EN 50291 and installed in compliance with<br />
BS EN 50292 may also be interlinked with the<br />
fire detection and alarm system if the<br />
manufacturer of all the components makes such<br />
a recommendation.<br />
Implications for the future<br />
BS 5839-6:2019 is a Code of Practice for fire<br />
detection and fire alarm systems in domestic<br />
premises, not a set of legal requirements.<br />
There’s no penalty if an organisation or<br />
individual chooses to ignore it and no date for<br />
About the Fire Industry Association<br />
The Fire Industry Association (FIA) is a not-for-profit<br />
organisation. We’re the leading Trade Association for the fire<br />
industry in the UK. The education and training that we offer<br />
through our qualifications and industry-recognised courses<br />
exists to provide you with a high level of knowledge and<br />
understanding that will help in terms of developing your career<br />
and building your business.<br />
Our courses are delivered by experienced professionals from the industry who can not only<br />
deliver the courses, but also answer questions and provide real-life examples, in turn enabling<br />
all delegates to deliver excellent results for their organisations.<br />
Combined with our website (fia.uk.com), we aim to provide a service that contributes towards<br />
and promotes technical developments in the industry. Standards are constantly being revised<br />
and updated and it’s vital to stay up-to-date with the changes. By taking our qualifications and<br />
courses and using our extensive Resource Library on the website, you can be sure that you’ll be<br />
well informed of any recent changes as and when they happen.<br />
Our range of professional qualifications and training programmes – along with our extensive<br />
membership benefits – are all designed to support learners and their organisations to grow,<br />
develop technical knowledge and increase their professional networks.<br />
www.riskxtra.com<br />
23
FIRE SAFETY<br />
“We’ve lived by BS 5839-6 for almost a quarter of a century<br />
now and the standard has served us well. There’s no doubt<br />
that it has helped to save lives. BS 5839-6:2019 builds on the<br />
success of the original document”<br />
‘compliance’. However, the standard is<br />
considered Best Practice and those who choose<br />
to ignore it do so at their own risk. Certainly,<br />
social housing organisations place great<br />
emphasis on it and complying with it is<br />
regarded as being essential.<br />
Many RSLs have been moving towards LD2<br />
systems over the past year in the anticipation of<br />
the revisions and we’re now witnessing a large<br />
number rewriting their alarm specifications<br />
accordingly and planning upgrade programmes<br />
as part of their overall process.<br />
With the 2019 revisions, we’ve benefited<br />
from greater clarity and, in a number of cases,<br />
an increase in the level of fire protection. Of<br />
course, with this comes a need for additional<br />
alarms per property which has an associated<br />
cost, not just in alarm units, but also in terms of<br />
installation. Some of this cost can be mitigated<br />
by using wireless alarm interconnection<br />
technology and by employing alarms that have<br />
been designed to be quick and easy to install.<br />
Control and maintenance<br />
With larger fire alarm systems come issues over<br />
control and maintenance as more alarms will<br />
need to be tested. It’s important to be able to<br />
locate the precise alarm which originally<br />
triggered. In these cases, an alarm controller<br />
should be considered (especially important if a<br />
Carbon Monoxide alarm is included in the<br />
system). These wall-mounted devices feature<br />
test, silence and locate features, subsequently<br />
adding an extremely valuable extra measure of<br />
controllability to an LD2 system.<br />
We’ve lived by BS 5839-6 for almost a quarter<br />
of a century now and there’s no doubt that the<br />
standard has served us well. There’s also no<br />
doubt that it has helped to save lives. BS 5839-<br />
6:2019 builds on the success of the original<br />
document and, if adhered to in the correct<br />
manner, should always ensure greater safety and<br />
even better practice across the industry.<br />
www.fia.uk.com
Gas Suppression<br />
Voice Evacuation<br />
UPGRADING<br />
TO VOICE<br />
UPGRADING TO VOICE<br />
is simple with the Fire-Cryer® Solo<br />
Come and find us<br />
at FIREX on stand FX940<br />
It’s a bold new approach for<br />
evacuation and<br />
alarms products.<br />
FAIR AND<br />
SQUARE<br />
Voice enhanced alarm sounders are proven to<br />
improve response rates in evacuation times. The<br />
Fire-Cryer solo delivers excellent intelligibility with<br />
a clear, unambiguous message.<br />
Manufactured in the UK by Vimpex<br />
Single message 24v voice sounder<br />
Ideal for alarm upgrades or new installs<br />
Use with any conventional sounder/notification<br />
alarm circuit<br />
Fully synchronised<br />
Optional integrated VID strobe<br />
The exciting new range of Identifire<br />
products provides over 50 variations of<br />
beautifully designed fire evacuation and<br />
alarm accessories.<br />
EN 54-3<br />
MADE IN<br />
THE UK<br />
Manufactured in the UK by Vimpex<br />
Surface or flush mountings across range<br />
EN 54 & CPR compliant<br />
PAD printing for own-labelling<br />
Customised OEM solutions<br />
“Fire emergency. Please remain<br />
calm and evacuate the building<br />
immediately”
FIRE SAFETY<br />
Pulse Alert Visual<br />
Alarm Devices (VADs)<br />
from Klaxon lower<br />
installation costs,<br />
making the latest fire<br />
evacuation<br />
technology affordable<br />
without compromising<br />
on system<br />
performance<br />
Klaxon achieves<br />
ISO 9001:2015<br />
ahead of deadline<br />
To ensure thet the business<br />
adheres to the high standards<br />
its customers and partners<br />
have come to expect, Klaxon<br />
Signals transitioned to the<br />
new ISO 9001:2015 standard<br />
ahead of the deadline of<br />
Friday 15 March 2019.<br />
The new standard focuses<br />
on quality management,<br />
ensuring that customers<br />
receive consistently good<br />
quality products, while at the<br />
same time suppliers are<br />
always strongly customerfocused.<br />
It reflects the new<br />
and different challenges that<br />
businesses now face.<br />
Klaxon Signals is the fire<br />
safety brand of Texecom,<br />
which has itself been ISOaccredited<br />
with the BSI since<br />
1996.<br />
To view the certificate<br />
access the QR code here:<br />
Pulse Alert Technology<br />
Fire alarm systems should be able to assist in<br />
evacuating everyone from a given building.<br />
Relying on audible fire alarm notification<br />
alone, however, disadvantages those with<br />
hearing impairments or individuals working or<br />
living in a sound-reducing environment. Even<br />
something as simple as wearing a pair of<br />
headphones could prevent someone from hearing<br />
an audible fire evacuation warning. To<br />
successfully evacuate everyone from a building,<br />
fire alarms should signal effectively using light as<br />
well as sound.<br />
Klaxon Signals’ Pulse Alert Technology is a<br />
beacon warning system which produces a light<br />
output that can protect most rooms with just a<br />
single device. Using new LED lighting technology<br />
derived from automotive applications, it<br />
disperses light evenly and efficiently, in turn<br />
maximising its effectiveness. Its patented<br />
electronic design also maximises electrical<br />
efficiency and reduces current<br />
consumption, minimising the cost<br />
of ownership and allowing more<br />
devices to be installed on a<br />
single alarm system.<br />
Pulse Alert Technology<br />
provides all the benefits that<br />
an EN54-23-compliant<br />
system can bring, while<br />
answering all of the design<br />
challenges in doing so. This<br />
means a greater coverage area<br />
with lower current consumption in<br />
tandem with greater flexibility for system<br />
designers. There’s also the benefit of reduced<br />
cost of ownership for end users with no<br />
compromise on evacuation notification<br />
performance.<br />
Pulse Alert: how it works<br />
Pulse Alert is able to provide EN54-23-compliant<br />
visual alarm signalling without any increase in<br />
power consumption because of three essential<br />
technological breakthroughs:<br />
• Intelligent Power Management Pulse Alert<br />
converts power intelligently, minimising power<br />
usage and presenting a near-perfect current<br />
source to fire alarm panels. This means the Sonos<br />
Pulse and Nexus Pulse VADs require less power<br />
than previous models, while also exceeding<br />
EN54-23 light output requirements<br />
• LED Drive Pulse Alert features the latest highpower<br />
LED technology and advanced LED Drive<br />
circuitry, further improving efficiency, light output<br />
performance and long-term device reliability.<br />
Sonos Pulse and Nexus Pulse LED circuits are<br />
both designed to provide over five years of<br />
continual operation without any degradation of<br />
light output<br />
• Lens Technology The optics for both ceilingmount<br />
and wall-mount versions are optimised to<br />
produce an even light dispersion over the covered<br />
area. This minimises ‘hot spots’ and ensures that<br />
all of the available light is contributing towards<br />
alerting people of any active fire emergency<br />
Extent of coverage<br />
The simpler an evacuation system is, the more<br />
effective it’s likely to be. Sonos Pulse and Nexus<br />
Pulse fulfil evacuation requirements with just a<br />
single device for most rooms. Ceiling-mounted<br />
devices are rated at 15 metre-diameter coverage,<br />
while wall-mounted devices can cover an 11.5 x<br />
11.5 metre square room. System design<br />
requirements are therefore made easier,<br />
evacuation messages are<br />
clearer and more people<br />
are protected than ever<br />
before.<br />
Energy efficiency<br />
Pulse Alert technology<br />
ensures that Klaxon<br />
Signals’ VADs notify all<br />
personnel of a fire<br />
emergency, while also<br />
reducing the power consumption<br />
of each device.<br />
Ultimately, this means that systems can be<br />
upgraded without imposing any restrictions on<br />
the number of devices used or otherwise<br />
compromising system performance in any way.<br />
Low power consumption is vital to fire system<br />
designers and installers – Sonos Pulse and Nexus<br />
Pulse ensure that all buildings can provide the<br />
very best standards of fire evacuation.<br />
Low installation costs<br />
Pulse Alert VADs lower installation costs, making<br />
the latest fire evacuation technology affordable.<br />
A wider coverage area per device reduces both<br />
the number of devices needed and expensive<br />
cabling requirements, while low current<br />
consumption removes the need for additional<br />
power supplies.<br />
With a greater coverage pattern, fewer devices<br />
are required to cover open areas. Sonos Pulse<br />
ceiling-mount units have a 15-metre coverage<br />
diameter capable of covering a 10 x 10-metre<br />
room with a single device.<br />
26<br />
www.riskxtra.com
Marine<br />
www.hochikieurope.com<br />
18 - 20<br />
June 2019<br />
ExCeL London UK<br />
Find us<br />
in the South Hall<br />
on stand #FX840
FIRE SAFETY<br />
Roland Martin-Bessey<br />
(operations director at<br />
Hochiki Europe) looks<br />
at the global<br />
component shortage<br />
and what this means<br />
for manufacturers<br />
and installers alike<br />
To find out more about<br />
Hochiki Europe visit<br />
www.hochikieurope.com<br />
Downsizing Technology to Mitigate<br />
Bigger Security Risks<br />
The key issue affecting all industries today is<br />
a simple, but important one. Over the last<br />
decade, there has been a huge rise in<br />
demand for micro electrical components.<br />
Manufacturers are having to find new ways in<br />
which to build devices without increasing unit<br />
size so the producers of electronic components<br />
are meeting demand by downsizing everything<br />
they create.<br />
Much of the technology we use today<br />
incorporates similar components all fitted to a<br />
printed circuit board (PCB) which determines<br />
the function of the product. To correctly fit each<br />
component and keep production moving,<br />
manufacturing lines need to be equipped with<br />
the right machinery.<br />
As the miniaturisation of mainstream<br />
technology continues, manufacturers in all<br />
industries must follow suit. This is especially<br />
true in the life safety sector. Life safety<br />
solutions are not as space-hungry as products<br />
like mobile phones. This means there’s no great<br />
need for them to become smaller. However,<br />
when these new, smaller components are<br />
manufactured, the predecessors are usually<br />
phased out, leaving a shortage for the rest of<br />
the industry. It’s a process known as component<br />
obsolescence.<br />
To keep production going in the face of this,<br />
life safety manufacturers need to adopt a<br />
strategy that’s built with the future in mind.<br />
That must be a key focus for any R&D team.<br />
Regardless of sector, R&D divisions should<br />
understand how technology might change, or is<br />
changing, and how their business may need to<br />
adapt to suit.<br />
Manufacturing for the Future<br />
There are a number of relatively straightforward measures manufacturers can<br />
take to combat the risks posed by the component shortage. We’ve recently<br />
invested hundreds of thousands of pounds in our production capabilities and<br />
equipment to ensure we can handle the smallest of components. By being aware<br />
that such an investment will be required for long-term success, we can plan our<br />
operations more effectively, factoring-in any costs as part of business planning.<br />
We must always be looking for new ways in which to increase productivity,<br />
outputs and everything in-between despite challenges like the global<br />
component shortage. Being ahead of the curve is key and, by maintaining close<br />
relationships with suppliers and customers and investing in capabilities, our<br />
industry will be able to continue to operate efficiently now and into the future.<br />
At Hochiki, we use various software tools to<br />
ensure our R&D teams can track such changes<br />
and use the data to develop plans that will<br />
ensure the business can continue to operate.<br />
Manufacturers will have a quota of the<br />
number of products they need to be able to<br />
produce to keep up with customer demand and<br />
maintain a suitable level of stock, meaning<br />
there should never be a product shortage.<br />
Meeting this quota requires a certain number of<br />
components. If these are not available then<br />
manufacturing processes can be very quickly<br />
thrown out of sync, causing issues for the<br />
manufacturer, customers and end users alike.<br />
To address this risk, we need to be forwardthinking<br />
and more collaborative. This is why we<br />
work closely with suppliers to ensure they’re at<br />
the top of the list for product deliveries.<br />
Simultaneously, we’re also planning well in<br />
advance to ensure that our component stock is<br />
continually maintained. We’re ensuring we have<br />
enough components to maintain a steady and<br />
constant stream of production.<br />
As with any product, an increase in demand<br />
drives costs upwards. When the cost of<br />
individual components rises, so too does the<br />
cost of the final product. Manufacturers then<br />
have to make a difficult decision – how much of<br />
the cost do they pass on to their customers and<br />
how do they communicate the increase?<br />
Essentially, there’s no right or wrong way to<br />
do this. It very much depends on the<br />
manufacturer. One thing that’s constant,<br />
however, is the need for excellent relationships<br />
and stakeholder management processes.<br />
Another reason why manufacturers must<br />
manage the risks of the global component<br />
shortage effectively is the installer. If a company<br />
is unable to produce solutions, installers could<br />
find themselves without the products they need<br />
to fulfil a project. Being in such a position could<br />
mean that installers then have to turn down<br />
work, which is bad from a reputation and<br />
business perspective. There’s also the risk that<br />
customers could re-specify projects to<br />
incorporate less advanced systems. It’s<br />
essential, then, to manage, mitigate and<br />
communicate risk throughout the supply chain.<br />
28<br />
www.riskxtra.com
Evacuate everyone<br />
EN54-23 Approved Fire Beacons<br />
Sonos Pulse and Nexus Pulse devices contain Pulse Alert Technology,<br />
Klaxon’s EN54-23 compliant visual notification for wall and ceiling<br />
mount devices. Pulse Alert Technology provides visual notifications that<br />
are unmissable and unmistakable, ensuring that everyone is notified of<br />
a fire evacuation emergency.<br />
Seminars<br />
Klaxon currently run a certified EN54-23 CPD seminar for Consultants, Integrators and End Users.<br />
Please contact us now to book a ‘lunch and learn’ EN54-23 CPD Seminar.<br />
Phone +44 (0)1706 212524 or visit www.klaxonsignals.com/fire<br />
EN54-3 Sonders & Beacons<br />
Nexus 105/110/120 Sounders<br />
High output sounders certified to EN54-3.<br />
Sonos Sounder Beacon<br />
Electronic sounder beacon certified to EN54-3.<br />
VISIT US: STAND FX415
FIRE SAFETY<br />
Voice is Choice for Emergency Response<br />
www.vimpex.co.uk<br />
In modern buildings there may be literally<br />
dozens of different types of audible warning<br />
specified (fire alarm systems, emergency exit<br />
alarms, lifts/elevators, intrusion alarm systems)<br />
and each can have its own audible warning<br />
device. In industrial settings, there may also be<br />
audible warning devices on production<br />
equipment, assembly lines and forklifts, etc.<br />
With so many different types of audible<br />
warning devices, it can be confusing for building<br />
occupants when an alarm sounds. Is it the fire<br />
alarm? Perhaps an emergency exit alarm? Or<br />
has a unit of production equipment jammed? To<br />
counter these conflicting responses, voice<br />
sounders are now making an established and<br />
effective contribution to voice evacuation<br />
systems in public and commercial buildings,<br />
and can be a viable alternative to more complex<br />
voice alarm) systems.<br />
The concept of voice commands to instruct<br />
and direct people on how to leave a building or<br />
other area during an emergency is widely<br />
recognised as the most efficient and sensible<br />
way to fulfil an important safety-critical job.<br />
Models in the Vimpex Fire-Cryer range of<br />
voice sounders are a good example of how voice<br />
technology is working to reduce delays and<br />
increase response rates in evacuation scenarios.<br />
Fire-Cryer can be used as a single message 24 V<br />
conventional voice sounder on any<br />
sounder/notification alarm circuit or,<br />
alternatively, as part of a sophisticated multimessage,<br />
multilingual evacuation system.<br />
Alongside Fire-Cryer, Vimpex has developed<br />
an exciting new range of Identifire products to<br />
provide the fire, detection and alarms sector<br />
with a variety of sleek, aesthetically-pleasing<br />
evacuation and alarm accessories that offer a<br />
consistent look and feel across the entire range.<br />
Vimpex brings ‘dynamic duo’ to FIREX 2019<br />
As one of the industry’s<br />
leading independent<br />
manufacturers and<br />
distributors of fire alarm<br />
evacuation and building<br />
infrastructure products<br />
and accessories, Vimpex will be bringing its Identifire and Fire-<br />
Cryer ‘dynamic duo’ ranges of evacuation and alarm sounders,<br />
beacons and system accessories together at this year’s FIREX<br />
International (to be held at ExCeL in London on 18-20 June).<br />
The company’s industry-leading, state-of-the-art Identifire<br />
range of 50-plus evacuation and alarm sounders, beacons and<br />
system accessories is manufactured here in the UK. Flawless<br />
functionality combined with sleek design ensures easy<br />
installation on any project and products that are easy on the<br />
eye. Identifire products can be customised and supplied with<br />
flush or surface-mounted options.<br />
The company’s Fire-Cryer voice enhanced sounders are<br />
proven to reduce delay and response rates in evacuation times<br />
and are as simple to install as electronic sounders. Fire-Cryer<br />
Solo provides the clearest and most unambiguous voice<br />
messaging for communication at critical times.<br />
*Visit Vimpex on Stand FX940 at FIREX International 2019<br />
Vimpex’s bold vision becoming a reality<br />
Vimpex’s Identifire TriTone sounder has recently been certified<br />
by UL Laboratories, an important move that marks a<br />
strategically important development for Vimpex. It’s the first<br />
stage of a strategy that will use UL for all future strategically<br />
important products since the UL brand is recognised worldwide<br />
as a mark of quality, safety and reliability.<br />
Vimpex’s managing director James Jones (pictured) told Risk<br />
Xtra: “Following the opening of the company’s new UK<br />
manufacturing production facility, this first certification by UL<br />
Laboratories is yet another step in our ambitious plans that will<br />
allow Vimpex to innovate and increase its product ranges,<br />
markets and territories, as well as significantly increase our<br />
export activity in specifically targeted markets.”<br />
30<br />
www.riskxtra.com
FIRE SAFETY<br />
Innovation Award for Taktis<br />
Kentec won the Fire Innovation of<br />
the Year Award at the National<br />
Safety and Health Excellence<br />
Awards for its 16L Taktis analogue<br />
addressable fire panel<br />
The Fire Innovation of the Year award<br />
celebrates products or services that<br />
demonstrate genuine innovation and<br />
differentiation to other products in the<br />
marketplace. Beating ten other nominated fire<br />
products and services, the Taktis 16L extends<br />
the standard Taktis fire panel to 16 detection<br />
loops to provide up to 144 zone indications.<br />
This scalability impressed the Judges. “It<br />
supports more than 2,000 detection devices and<br />
can network up to 128 panels, making it ideal<br />
for the largest sites such as schools, hospitals<br />
and retail,” said a spokesperson for the awards.<br />
Kevin Swann, managing director at Kentec,<br />
says the fact that the awards were judged by<br />
peers within the fire industry is very gratifying:<br />
“We’re thrilled Taktis has been recognised with<br />
this prestigious award that’s considered to be<br />
an important industry accolade.”<br />
Swann continued: “The Taktis 16L has been<br />
built with both the end user and installer in<br />
mind. As a truly open protocol panel, it offers<br />
installers and their end user customers<br />
maximum flexibility in terms of system design<br />
and site customisation as well as in terms of the<br />
third party devices that they specify. Taktis 16L<br />
also protects legacy installations, enabling the<br />
extension and replacement of Syncro network<br />
systems using the Taktis bridge functionality. It<br />
protects future investment, too, since the panel<br />
is future-proofed with a highly impressive road<br />
map of additional functions, features and<br />
integration possibilities.”<br />
This latest award win follows on from the<br />
company’s Manufacturing Innovation Award at<br />
the 2018 Made in the South East Awards.<br />
Kentec’ s Liz Millward and Peter<br />
Bone collect the latest award for<br />
the Taktis 16L fire panel<br />
www.kentec.co.uk<br />
BE SMART!<br />
Read Risk Xtra<br />
Magazine on your tablet<br />
or smartphone using<br />
the FREE app<br />
x<br />
RISKXtra
x<br />
RISKXtra<br />
The Changing Face of Security Services<br />
Naomi Austen<br />
considers the often<br />
vital role that security<br />
officers play in helping<br />
vulnerable people who<br />
find themselves in the<br />
worst of times and<br />
goes on to evaluate<br />
how those officers<br />
might be better<br />
supported on site<br />
when doing so<br />
• • • ••• •• • •• • • •• • ••<br />
• • • • • •• • •<br />
INTELLIGENCE UNIT<br />
In a world where businesses constantly<br />
face an ever-increasing array of risks and<br />
threats, how confident are you that your<br />
business is safe?<br />
Securitas has a global network of security<br />
risk experts ready to evaluate your current<br />
security service.<br />
Whether you need 24/7 support from our<br />
Securitas Intelligence Unit, or access to<br />
intelligence services for specific events<br />
or live incidents, our analysts provide<br />
actionable intelligence based on specific<br />
threat assessments and investigations.<br />
Get in touch today to find out how we can<br />
keep your business safe.<br />
soc.intelligence@securitas.uk.com<br />
@SecuritasUK<br />
www<br />
securitas.uk.com<br />
••••••••••••••
x<br />
RISKXtra<br />
The Changing Face of Security Services<br />
Many pressing issues<br />
weigh heavily as they<br />
escalate in our society.<br />
Counter-narratives are<br />
unfolding all the while,<br />
among them<br />
compassionate<br />
responses,<br />
constructive voices<br />
and practical<br />
solutions. Neill Catton<br />
sheds some light on<br />
the bigger security<br />
industry picture<br />
Neill Catton:<br />
Managing Director of CIS<br />
Security<br />
All-Inclusive Security<br />
The shift towards a compassionate,<br />
competency-driven law enforcement culture<br />
is essential for efficient and sustainable<br />
policing. Notwithstanding the need to be there<br />
if a more robust approach is required<br />
(something about which I was recently<br />
reminded by a former senior police officer).<br />
This combined approach can result in improved<br />
performances, fewer incidents, decreased<br />
stress levels and enhanced public support.<br />
Compassion-based conflict management<br />
training is certainly becoming more and more<br />
widespread in the industry.<br />
In a social scenario that allows endless and<br />
chaotic connections between organisations and<br />
people, along with a rise in empathy and<br />
human trust, we witness an increase in mental<br />
health illnesses. In the face of this, diversity is<br />
proving key to innovation, thus attracting a<br />
broader range of emotionally intuitive<br />
individuals with different backgrounds and<br />
skills to the security world.<br />
It’s no coincidence that there has been a rise<br />
in the female presence across the policing<br />
ranks over the last few years, with female<br />
officers now accounting for 30% of the total<br />
headcount in the UK.<br />
Though public security has seen this growth,<br />
the gender evolution is moving much more<br />
slowly in the private sector. In this digital age,<br />
we look into how technology is opening up<br />
routes for people to better influence how<br />
society is governed. Bridging the gender gap<br />
does matter. We can never change things by<br />
crushing the existing. To change something, we<br />
should build a new model that makes the<br />
current one obsolete. Thus, as security<br />
professionals we need to encourage inclusion<br />
and diversity to help strengthen our nation’s<br />
security posture and that of the world itself.<br />
Behind both private and public security,<br />
there is after all the same vocation to be a force<br />
for good. The private sector has shown no signs<br />
of dwelling on what it used to be. Private<br />
security now operates in the realm of what was<br />
once part of public functions. Today, the public<br />
interacts with and depends upon a private<br />
sector model which branches out to touch every<br />
aspect of communal living, from<br />
neighbourhoods through to education and from<br />
hospitals to open spaces.<br />
Greater responsibility<br />
Increasing public demands call for professional<br />
planning and a renewed dedication to the<br />
advancement of our industry. Whether it be<br />
executive protection, community intelligence,<br />
consultancy or patrolling security officers, we<br />
witness the overlapping of a private model in<br />
public sector functions.<br />
However, despite this positive transition from<br />
its early stages, we still need to do more in<br />
order to deconstruct the common view of the<br />
security officer as being nothing more than an<br />
ordinary employee wearing a uniform. To raise<br />
the profile of this profession and turn it into a<br />
solid and reputable career of choice, not only<br />
do we constantly need to keep calling for a<br />
skilled workforce and highly-regulated<br />
standards, but also for respect and thorough<br />
co-operation with the police.<br />
As the security industry assumes greater<br />
levels of responsibility in crime prevention, the<br />
enforcement of law and the maintenance of<br />
communities’ well-being, we need to advocate<br />
the integration of private sector security<br />
companies working in conjunction with public<br />
law enforcement.<br />
It’s time to acknowledge the security industry<br />
for the vital role it plays in protecting the<br />
nation. There are twice as many licensed<br />
security officers than police officers and, when<br />
you add to this the thousands of security<br />
systems technicians, consultants and physical<br />
security professionals, the weight of the<br />
security business sector is significant.<br />
The industry needs to be more balanced in<br />
terms of gender, race, religion and orientation.<br />
The changing face of the security services<br />
sector is not a person or a group of people,<br />
though. Rather, it’s an overarching feeling of<br />
professionalism, acknowledgement and pride.<br />
34<br />
for a safer world 0115 714 9990<br />
CALL FOR A<br />
FREE DEMO<br />
COST EFFECTIVE<br />
PAY-AS-YOU-GO<br />
SERVICE.<br />
CANCEL AT ANY TIME.<br />
LOW-COST - ADVANCED CLOUD-BASED ALARM PLATFORM<br />
Use the management function<br />
of webeyeCMS to easily control<br />
and monitor all your alarms<br />
PATENTED SYSTEM<br />
FOR RELIABLE<br />
ALARM DELIVERY<br />
FULL<br />
AUDIT<br />
TRAIL<br />
VIDEO<br />
CLIPS TO<br />
PHONE/BROWSER<br />
FREE<br />
TRAINING<br />
PROVIDED*<br />
FREE UK BASED<br />
TECH SUPPORT*<br />
8.00AM-10.30PM<br />
GIVING INSTALLERS THE POWER TO IMPROVE EFFICIENCY & SAFETY<br />
Part of webeyeCMS is a web-based portal operating on any internet-connected device and is<br />
<br />
<br />
<br />
Delivery in seconds for immediate response<br />
<br />
worker safety<br />
Won many awards for reliable alarm delivery<br />
<br />
Browser version can be white labelled with<br />
your own logo<br />
<br />
Call 0115 714 9990 for a FREE demonstration<br />
*Availavle on products and services supplied by Webeye Limited.
x<br />
RISKXtra<br />
The Changing Face of Security Services<br />
Redefining the Role of the Security Officer<br />
In a world where<br />
businesses constantly<br />
face an everincreasing<br />
array of<br />
new threats, Craig<br />
Robb explains why the<br />
role of the security<br />
officer now carries<br />
even greater<br />
responsibility in what<br />
are often complex and<br />
challenging<br />
environments<br />
STRENGTH IN<br />
DIVERSITY.<br />
We build a culture of engagement and<br />
inclusivity that enhances our services<br />
and commitment to excellence for better<br />
security.<br />
Our wide range of services, from<br />
corporate security to car park<br />
management, innovative training<br />
programmes and future-proofed<br />
technologies make us stand out as one of<br />
the leading security specialists in the UK,<br />
50 years on.<br />
CIS_Facing the future copy.indd 1 23/05/2019 16:1
x<br />
RISKXtra<br />
The Changing Face of Security Services<br />
Given the background<br />
of increasing violence<br />
(both real and<br />
perceived) in today’s<br />
society, are you doing<br />
enough to protect<br />
your members of<br />
staff? Trevor Lee<br />
evaluates how<br />
technology can be<br />
used to reduce the<br />
risk of violence and<br />
aggression faced by<br />
security officers and<br />
lone workers<br />
We go to greater lengths.<br />
Axis Security – setting new standards in customer service.<br />
• Our employees – are highly trained, valued and rewarded<br />
• Our proactive management approach – ensures service is continually improving<br />
• Our intelligent technology – ensures open lines of communication and transparency<br />
• Our prestigious industry recognition – includes 4 Security Guarding Company of the Year awards<br />
T. 020 7520 2100 | E. info@axis-security.co.uk | axis-security.co.uk
x<br />
RISKXtra<br />
Meet The Security Company<br />
on customer service and risk management. Our<br />
security services are managed by a central<br />
team from our Security Control Room in<br />
Salford. The members of the team work closely<br />
with those of local teams based at client sites.<br />
Sodexo’s global subject matter experts and<br />
partner organisations enable us to operate<br />
security services across the world in a diverse<br />
range of environments.<br />
This is the eighteenth<br />
instalment in a series<br />
of articles for the<br />
readers of Risk Xtra<br />
where we shine the<br />
spotlight on NSIapproved<br />
businesses<br />
for the benefit of risk<br />
and security managers<br />
who purchase security<br />
guarding as well as<br />
systems-focused<br />
solutions. Answering<br />
our questions this<br />
time around is Jane<br />
Farrell, head of<br />
security for the UK and<br />
Ireland at Sodexo<br />
About the National Security Inspectorate<br />
Risk Xtra: Can you briefly describe your<br />
business’ activities and what you consider to<br />
be your USP as an organisation?<br />
Jane Farrell: In the UK and Ireland, Sodexo<br />
delivers services that improve the quality of life<br />
for its clients at some 2,100 locations in the<br />
corporate, healthcare, education, leisure,<br />
justice and defence sectors.<br />
Sodexo provides a complete security offer<br />
aimed at client organisations seeking a<br />
customised response to their on-site security<br />
needs. We work in strategic partnership with all<br />
of our clients, combining high-quality electronic<br />
and physical security solutions to deliver<br />
results that are at once visible and measurable.<br />
Sodexo has taken a leading position in the<br />
security industry by providing our clients with a<br />
next generation service that’s focused on<br />
implementing prevention strategies instead of<br />
over-corrective measures.<br />
Our approach to security is based on systems<br />
and processes that have proven effective in<br />
providing a consistently high-quality service,<br />
using a resourcing model based on our<br />
practical experience in deploying an<br />
appropriate number of officers who perform<br />
their duties with diligence and a constant focus<br />
The National Security Inspectorate (NSI) is a wholly-independent, not-for-profit<br />
company limited by guarantee and operates as a UKAS-accredited certification<br />
body specialising in the security and fire safety sectors.<br />
For over 40 years, the NSI has served to protect businesses, homeowners<br />
and the general public alike, raising standards by providing robust and high<br />
quality audits of both security and fire safety service providers.<br />
Risk Xtra: What do your clients value most<br />
about the services you deliver?<br />
Jane Farrell: Our people are critical to the<br />
success of our business, ensuring that our<br />
clients’ expectations are understood and met.<br />
Through their hard work and commitment, we<br />
are viewed as a trusted security partner by our<br />
clients rather than just a supplier of manpower.<br />
Our robust processes and deliverables, along<br />
with the company’s accredited standards and<br />
extensive industry knowledge, enable our<br />
clients to put their trust in our ability to deliver<br />
the standard of security they expect. We’re<br />
often credited during periods of transition –<br />
such as the mobilisation of new contracts – for<br />
maintaining a high level of service throughout<br />
the change process.<br />
We give our clients the confidence that the<br />
resources and competences are in place to<br />
manage staffing issues if a risk was presented.<br />
It’s particularly important to us and our<br />
clients that we work closely on strategic forums<br />
with the Security Industry Authority (SIA),<br />
ensuring that we’re at the very forefront of<br />
industry standards.<br />
Risk Xtra: How do you feel accreditations<br />
have assisted your company?<br />
Jane Farrell: Sodexo has a number of security<br />
accreditations which involve disciplined<br />
processes and good communications with our<br />
operators in order that they’re maintained. We<br />
can never underestimate the amount of work<br />
and co-ordination that this proof of competency<br />
takes to maintain.<br />
We’re accredited in our standards to provide<br />
security services in terms of both security<br />
guarding and electronic security in the UK and<br />
Ireland, train our employees and provide an<br />
40<br />
Meet The Security Company: Sodexo<br />
In association with the<br />
accredited Security Control Room. We’re also<br />
an ACS Pacesetters company.<br />
Having accreditations not only generates<br />
trust and assurance for our clients, but also<br />
supports our business development teams as<br />
we’re able to prove that we’re a trusted security<br />
provider that has been offering a high-quality<br />
and accredited security service since 2007.<br />
From an operational point of view, as we’re<br />
audited several times a year by each<br />
professional body, we’re able to create a<br />
framework which readily enables us to check<br />
our own standards and continually look for<br />
further improvement when it comes to the<br />
services we deliver.<br />
Risk Xtra: Specifically, what value does ACS<br />
registration and NSI Guarding Gold approval<br />
bring to your business and its clients?<br />
Jane Farrell: Industry accreditations and<br />
approval schemes can only add value to the<br />
security services we realise for our clients and<br />
prospective clients by providing assurance that<br />
our service is of the highest standard and<br />
regularly audited and monitored by<br />
independent industry bodies.<br />
As an Approved Contractor Scheme (ACS)-<br />
registered security provider, we have to adhere<br />
to a system of inspection which satisfactorily<br />
meets the agreed standards under the Private<br />
Security Industry Act 2001. This ensures that<br />
we’re not only compliant, but that we provide a<br />
Best-in-Class security service whereby we<br />
continually seek improvements. It’s a service<br />
underpinned by training courses to suit the<br />
current security threat level and which seeks<br />
innovation in technology for our clients.<br />
The NSI is widely recognised as the leading<br />
certification body for the security sector in the<br />
UK and, as such, the organisation audits and<br />
closely monitors its approved companies like<br />
Sodexo to ensure that all of them are<br />
maintaining the high standards required to<br />
achieve certification.<br />
Sodexo is proud to have achieved NSI Gold.<br />
It’s a voluntary and very thorough process<br />
which provides current and prospective clients<br />
alike with the knowledge that Sodexo’s<br />
Security Control Room has achieved all of the<br />
NSI’s requirements to be awarded Gold status.<br />
Risk Xtra: In practice, what are the main<br />
differences between ACS registration and NSI<br />
Guarding Gold approval?<br />
Jane Farrell: Both the SIA and the NSI aim to<br />
raise the standard in the security industry. The<br />
ACS and Guarding Gold cross-over in certain<br />
areas, with the latter requiring compliance with<br />
BS 7858 which focuses on screening.<br />
The main difference rests with who carries<br />
out the audits. The ACS is not audited directly<br />
by the SIA. The Regulator has four core<br />
assessing bodies who conduct assessments on<br />
its behalf. The results are then submitted to the<br />
SIA for review and compliance to ensure that<br />
we’ve met the required standard.<br />
The NSI runs the scheme for Guarding Gold<br />
which is audited by its own internal auditors.<br />
Once audited, a company’s results are then<br />
passed across to a team of NSI auditors who<br />
validate the audit to ensure that the business<br />
under scrutiny has met the required standard.<br />
All accreditations require auditing to ensure<br />
that we meet the required standard. The initial<br />
stage of the ACS is a desktop exercise. There’s<br />
also a workbook that needs to be completed.<br />
Once the desktop exercise has been tackled,<br />
this is then followed up by site visits across the<br />
business and requires the auditors to meet with<br />
up to 30 of the firm’s security officers.<br />
NSI Gold is based around the requirements of<br />
ISO 9001:2015 looking at BS 7858 and BS 7499.<br />
We need to meet certain requirements along<br />
with the standards mentioned previously. It’s a<br />
one-day audit looking in detail at all of the<br />
processes and procedures we operate within<br />
our dedicated Security Control Room.<br />
Risk Xtra: How do you feel technology has<br />
changed the industry over the last couple of<br />
years and what do you believe will be the<br />
direction of travel in the future?<br />
Jane Farrell: Clients continually seek more<br />
efficient cost-saving solutions for providing<br />
security services, often at the expense of<br />
security guarding provision. It seems that<br />
almost every week a new technology emerges<br />
whether it‘s new cameras, access control,<br />
reporting mechanisms or robots.<br />
There’s no question that technology has<br />
improved efficiencies in managing security and<br />
enables providers to think outside the box<br />
when it comes to providing solutions.<br />
As we operate our own NSI Gold-accredited<br />
Security Control Room we understand the<br />
requirements and complexities of the electronic<br />
security market and are well placed to guide<br />
clients in this area. If chosen correctly,<br />
electronic security can be a valuable addition to<br />
current on-site security arrangements. We can<br />
not only design and recommend security<br />
systems, but also ensure that they’re installed<br />
and maintained to the right specification, giving<br />
clients the reassurance that their valuable<br />
investment is well protected.<br />
There are still a number of clients who are<br />
not confident that remotely monitoring access<br />
control is the complete answer. They continue<br />
Jane Farrell:<br />
Head of Security for the UK<br />
and Ireland at Sodexo<br />
41<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
Meet The Security Company: Sodexo<br />
Name<br />
Jane Farrell<br />
Job title<br />
Head of Security for the UK<br />
and Ireland<br />
Time in security business<br />
sector<br />
Over 11 years of security<br />
experience applying expertise<br />
and leadership to develop<br />
Sodexo’s professional<br />
security services as part of an<br />
integrated service offer for<br />
myriad clients. 37 years with<br />
Sodexo in management roles<br />
across hospitality, project<br />
management and FM. Chair of<br />
the International Professional<br />
Security Association (IPSA)<br />
and a Board director of IPSA<br />
since 2015<br />
Location of the business<br />
Sodexo’s UK head office is<br />
based at Southampton Row in<br />
central London. The Ireland<br />
head office resides in Dublin<br />
Areas of expertise<br />
Security guarding, electronic<br />
security, Control Room<br />
services, service maintenance<br />
and fire detection/fire safety<br />
Accreditations<br />
NSI Gold, SIA Approved<br />
Contractor, ACS Pacesetters,<br />
Licensed by the Private<br />
Security Authority (Ireland),<br />
Qualsec Platinum, NOCN<br />
Approved Training Centre,<br />
IQ Approved Training Centre,<br />
ISO 27001<br />
to prefer a physical security presence. To help<br />
these clients overcome their concerns, we need<br />
to have strong Case Studies which demonstrate<br />
the benefits of these systems including the<br />
savings and efficiencies that have been made<br />
along with the standard of service delivered.<br />
Risk Xtra: When it comes to negotiating<br />
contracts and responding to tender requests,<br />
what aspects are of most value to customers<br />
and how are these changing?<br />
Jane Farrell: Understanding clients’<br />
requirements, values and culture is key as they<br />
are looking for a professional security solution<br />
which suits their approach to providing a safe<br />
place in which their employees can work in an<br />
efficient and effective manner.<br />
Awareness and understanding of current<br />
threats and how adaptable we are to respond<br />
accordingly are high on the list of expectations<br />
along with greater awareness of using cloudbased<br />
security solutions and the next<br />
generation of video management systems and<br />
associated technology.<br />
The development of our team members as<br />
the security professionals of tomorrow is<br />
featuring in more and more conversations,<br />
encompassing the stability of the team,<br />
individual career development and training<br />
programmes as well as our approach in terms<br />
of creating diverse teams.<br />
It’s important that our solutions for providing<br />
security services show innovation through<br />
blending traditional security guarding with<br />
technology and that any solutions we present<br />
emphasise the management of risk with clear<br />
and proven processes in place.<br />
Risk Xtra: How has Government legislation<br />
(eg the National Minimum Wage, the<br />
National Living Wage and changes to holiday<br />
pay) affected your business? Do you believe<br />
such legislation is a good thing?<br />
Jane Farrell: Labour costs have increased.<br />
Higher employment costs impact the bottom<br />
line and erode margins which many companies<br />
cannot afford to do, so invariably the cost to<br />
provide services will increase unless labour<br />
saving technologies are used.<br />
Front line security officers should be paid a<br />
fair wage, especially as we see crime statistics<br />
rise and our teams are increasingly placed in<br />
vulnerable situations. Many security officers<br />
risk their own lives while on duty and should<br />
be paid a decent wage for doing so.<br />
We absolutely need to think about the value<br />
of the assets and the lives that our teams are<br />
protecting and ensure that clients invest in an<br />
appropriate level of security service and<br />
account for the necessary protective equipment<br />
needed to support individuals and property.<br />
Risk Xtra: What are the most important<br />
attributes you look for in your security<br />
officers and staff members in general?<br />
Jane Farrell: Successful security officers have<br />
to be capable of doing a difficult and<br />
demanding job. They need integrity to manage<br />
change and deal with problems effectively. We<br />
aim to attract and recruit people with the<br />
ability, passion and commitment to be effective<br />
officers. We look for people who communicate<br />
well in all situations given that they’re often<br />
going to be the first point of contact.<br />
We expect our teams to be aware of their<br />
own behaviour and how it can determine the<br />
outcome of events. We want our security<br />
officers to be achievers. Individuals who are<br />
able to work on their own to achieve their<br />
objectives and ones that continually look for<br />
personal progression.<br />
We recognise the positive contribution<br />
women are making as security professionals<br />
and we’re taking steps to attract them to the<br />
industry to achieve their full potential. We’re<br />
proud that almost 20% of our workforce is<br />
female and that they’ve demonstrated career<br />
progression within our security teams.<br />
With the right attitude and commitment, a<br />
career in the security industry can be a<br />
satisfying and rewarding experience for many.<br />
Risk Xtra: How can the SIA, the NSI and<br />
industry standards best serve the sector in<br />
addition to the needs of your company’ s<br />
clients and the wider public interest? Will<br />
the planned introduction of business<br />
licensing be a positive step?<br />
Jane Farrell: Both the SIA and the NSI set high<br />
standards for companies to provide a highlevel<br />
security service and maintain standards<br />
for their clients’ premises and people.<br />
The annual audits allow security companies<br />
to improve their standards particularly towards<br />
employee development, but there isn’t much<br />
focus on new innovation which our clients<br />
continually require.<br />
Our clients are aware of both schemes, but<br />
as highlighted by the recent and extensive ACS<br />
Review, it’s arguably the case that the ACS<br />
isn’t being marketed well enough and it’s<br />
sometimes difficult for clients to understand<br />
the value it provides. Support in this area from<br />
both schemes would be beneficial.<br />
Business licensing would be a positive step,<br />
but would need revisiting to reflect how crime<br />
has changed since the idea was first<br />
introduced back in 2014.<br />
42<br />
thepaper<br />
Business News for Security Professionals<br />
Pro-Activ Publications is embarking on a revolutionary<br />
launch: a FORTNIGHTLY NEWSPAPER dedicated to the<br />
latest financial and business information for<br />
professionals operating in the security sector<br />
The Paper will bring subscribers (including CEOs,<br />
managing directors and finance directors within the<br />
UK’s major security businesses) all the latest company<br />
and sector financials, details of business re-brands,<br />
market research and trends and M&A activity<br />
FOR FURTHER INFORMATION<br />
ON THE PAPER CONTACT:<br />
Brian Sims BA (Hons) Hon FSyI<br />
(Editor, The Paper and Risk UK)<br />
Telephone: 020 8295 8304<br />
e-mail: brian.sims@risk-uk.com<br />
www.thepaper.uk.com
x<br />
RISKXtra<br />
CSyP: The Gold Standard for Leaders<br />
Back in 2011, The<br />
Worshipful Company<br />
of Security<br />
Professionals used its<br />
Royal Charter and the<br />
collective knowledge<br />
of The Security<br />
Institute to create a<br />
comparative standard<br />
for security. Eight<br />
years on, the postnominals<br />
CSyP are<br />
now accepted as The<br />
Gold Standard for<br />
strategic leaders in the<br />
security business<br />
sector. Rick Mounfield<br />
outlines precisely why<br />
44<br />
The Security Institute’s View<br />
in physical security and close protection is<br />
accepted, but I cannot rest on my laurels. I’m<br />
obliged to maintain a regime of Continuing<br />
Professional Development, something which I<br />
take very seriously indeed.<br />
CSyP: What it’s all about<br />
The Privy Council sets the standards for<br />
Chartered accreditation and the highest levels<br />
of professionalism in given business spheres.<br />
Security is no exception. Attaining Chartered<br />
status doesn’t mean you’re an expert in all<br />
areas of security, though. That’s virtually<br />
impossible. Like Chartered Engineering, Adam<br />
may be a civil engineer building motorways and<br />
Eve could well be an electrical engineer<br />
constructing computers. They’re not the same,<br />
but both are Chartered.<br />
In CSyP terms, Mahbubul Islam is a CSyP<br />
with the highest cyber security skills and Julia<br />
McClelland is a CSyP due to her specialism in<br />
nuclear security.<br />
Reaching this level in security means that an<br />
applicant can often be in the later years of a<br />
successful career, holding a position of<br />
leadership that means they may soon retire and<br />
thereafter have no professional use whatsoever<br />
for the accreditation. That said, our business<br />
sector is now promoting younger thought<br />
leaders into these positions. It’s essential that<br />
such leaders demonstrate their capability so<br />
that our industry is recognised as a profession<br />
with career goals at every stage of<br />
development. My challenge, then, to those<br />
security leaders who hold applicable positions<br />
and knowledge is to step forward and be<br />
recognised by attaining CSyP status.<br />
Our sector employs specialists with<br />
comprehensive experience and academic<br />
qualifications. That being so, the Chartered<br />
Security Professionals Registration Authority<br />
(CSPRA) accepts the fact that some leaders may<br />
not have degrees, but still accrue vast strategic<br />
experience and are therefore capable of<br />
attaining the CSyP designation.<br />
Routes to attainment<br />
There are two routes to attaining CSyP status:<br />
the direct route for those with degrees in<br />
security and an individual pathway for those<br />
without. While the individual pathway requires<br />
a written assessment (a research project, if you<br />
like), it’s still achievable. Accreditation is equal<br />
whichever route is taken.<br />
The Security Institute manages the Register<br />
and its application process. We do not own it.<br />
That’s the preserve of The Worshipful Company.<br />
The CSPRA is presided over by Baroness Ruth<br />
Henig CBE DL, with the competency framework<br />
and admittance overseen by the Registrar,<br />
namely David Gill CSyP. The Board consists of<br />
senior Board members from The Worshipful<br />
Company and the two licensees: The Security<br />
Institute and ASIS UK Chapter 208. Either<br />
organisation can offer strategic security<br />
professionals personal one-to-one guidance and<br />
mentoring to help them achieve their goal.<br />
Indeed, The Security Institute hosts monthly<br />
application workshops across the UK to assist<br />
applicants in navigating the evidence-based<br />
process which is arduous (as you would<br />
expect). The common mistake on application is<br />
that the candidate doesn’t sell their personal<br />
strategic influence as much as they do that of<br />
their parent company or team.<br />
Isn’t that just typical of security professionals<br />
and our tendency to downplay our personal<br />
achievements, instead accrediting our teams<br />
with the success of a project?<br />
Candidates should see past that desire and<br />
provide evidence of what they deliver on a<br />
personal level within the team. It’s their own<br />
knowledge and leadership that’s assessed.<br />
Five competencies<br />
There are five competencies that must be<br />
demonstrated, with evidence of work included<br />
to support a claim of strategic leadership.<br />
These are Security Knowledge, Practical<br />
Application, Communication, Leadership and<br />
Personal Commitment.<br />
The CSyP standard is recognised by both the<br />
Security Industry Authority (SIA) and the Centre<br />
for the Protection of National Infrastructure.<br />
The latter holds registrants in the highest<br />
regard and, as such, lists CSyPs alongside<br />
Chartered Engineers on the Register of Security<br />
Engineering Specialists.<br />
Further, CSyPs are invited to work with the<br />
CPNI on the security of Critical National<br />
Infrastructure, permitting attendance on CPNI<br />
courses (not available to anyone outside the<br />
realms of CNI security) and affording access to<br />
its Extranet where incredible resources and<br />
cutting-edge advice (that will, no doubt, benefit<br />
any security leader) is to be found.<br />
With Government and the wider industry<br />
collaborating to create comparative career<br />
pathways and professional development, The<br />
Security Institute and the CSPRA are aligning to<br />
support this initiative. Chartered status is the<br />
pinnacle to which all should aspire.<br />
The Security Institute’s View<br />
is compiled and edited by Dr<br />
Alison Wakefield FSyI<br />
(Chairman of The Security<br />
Institute) and Brian Sims BA<br />
(Hons) Hon FSyI (Editor of<br />
Risk Xtra)<br />
*If you believe that you can<br />
demonstrate strategic<br />
influence in security, feel free<br />
to explore an application for<br />
CSyP by sending an e-mail to<br />
di@security-institute.org<br />
Further details on the Royal<br />
Charter and application<br />
process can be found on the<br />
CSyP website at<br />
www.charteredsecurity<br />
professional.org<br />
Rick Mounfield CSyP FSyI:<br />
CEO of The Security Institute<br />
“The CSPRA accepts the fact that some leaders may not have<br />
degrees, but still accrue vast strategic experience and are<br />
therefore capable of attaining the CSyP designation”<br />
45<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
Most security<br />
business sector<br />
professionals fit a<br />
certain demographic<br />
as the industry<br />
remains for the most<br />
part male, with many<br />
residents emanating<br />
from backgrounds in<br />
the military or the<br />
police service. This is<br />
particularly true when<br />
we consider senior<br />
leaders across the<br />
industry, but it’s fair<br />
to state that the times<br />
are slowly changing.<br />
James Morris focuses<br />
on the subjects of<br />
diversity and inclusion<br />
in the security world<br />
James Morris CPP MSyI:<br />
Director of ASIS UK’s Young<br />
Professionals Group and<br />
Regional Security Manager<br />
(EMEA) at Aon Business<br />
Services<br />
Diversity and Inclusion<br />
Driven by the ever-evolving business and<br />
threat environment, and fuelled by the<br />
growth in risk management degree<br />
courses, professionals from diverse<br />
backgrounds are now open to a range of career<br />
opportunities that the security business sector<br />
can offer, while companies in general are<br />
increasingly appreciating the value that diverse<br />
teams bring to the table. This is a good thing<br />
both for the security industry and the<br />
businesses whom it serves. However, there still<br />
remains much work to be done.<br />
There’s extensive research providing a<br />
wealth of evidence on the range of tangible<br />
benefits of diverse and inclusive organisational<br />
cultures. These encompass higher returns on<br />
equity and investment, better financial<br />
performance, improved corporate governance<br />
and increased innovation, creativity and<br />
competitiveness.<br />
A truly diverse workplace is one in which the<br />
best employees are welcomed and where all<br />
members of staff feel supported in their career<br />
development and empowered when it comes to<br />
achieving their goals. Such environments offer<br />
the best way forward for attracting quality<br />
employees and, importantly, keeping them.<br />
Hiring is one thing, but retention of good<br />
quality security staff is every bit as important.<br />
With high-performing employees come<br />
higher productivity and improved morale. When<br />
employees feel and see that diversity is<br />
appreciated and promoted in the workplace,<br />
they’re generally more satisfied with their jobs.<br />
Often, a diverse workforce will provide the<br />
opportunity to have many different points of<br />
view impacting the decision-making process,<br />
which then enables leaders to make better<br />
choices that are often more innovative.<br />
Diverse workforces are valuable to the<br />
security industry, but also to the clients and<br />
companies that employ security professionals.<br />
For all the technological advancements that the<br />
security industry enjoys, we are at our core a<br />
people industry. We employ people. We protect<br />
people. People are our most important asset<br />
and can be our best deterrent against<br />
adversaries. People can also be our biggest<br />
threat and our biggest weakness, of course, so<br />
it’s important that we employ the best possible<br />
individuals we can.<br />
Focusing on diversity<br />
On Tuesday 16 April, the ASIS UK Chapter’s<br />
Women in Security, Young Professionals and<br />
Education (WiSYPED) Group organised an event<br />
entitled ‘Diversity and Inclusion in the Security<br />
Arena’. The event was hosted by asset<br />
management specialist Schroders plc at its<br />
London Wall offices in the City of London and<br />
was particularly well attended.<br />
The event saw many attendees from across<br />
the security business sector hear a fantastic<br />
Keynote from Emma Cusdin, people director at<br />
Aviva. Cusdin is also the director of Global<br />
Butterflies which helps companies to create<br />
trans-inclusive working environments for both<br />
their employees and customers.<br />
On the day, Cusdin shared her own<br />
experiences – both positive and negative – while<br />
challenging attendees and companies to review<br />
their diversity and inclusion programmes and<br />
identify what it is they’re doing, but also what<br />
they could be doing better. Cusdin also<br />
discussed the difference between diversity and<br />
inclusion, noting that companies can be the<br />
diverse organisation, but if they don’t allow all<br />
employees equal career and development<br />
opportunities and the opportunity to contribute<br />
then they’re not truly inclusive.<br />
This presentation was followed by an<br />
informative panel discussion. Cusdin joined<br />
Ruben van Schalkwyk from Aon Business<br />
Services, Carolyn Pearson (of Maiden Voyage)<br />
and Houdah Al-Hakim from QuickClick Security.<br />
Each of these panel members are experts in<br />
diversity and inclusion in their own right. The<br />
ensuing discussion was enlightening.<br />
Cusdin, van Schalkwyk, Pearson and Al-<br />
Hakim shared their experiences from both<br />
within the industry and working alongside it,<br />
imparting useful tips on how to open company<br />
doors for a range of diverse employees from<br />
diverse backgrounds, and also how to ensure<br />
that companies are inclusive and absolutely<br />
making the most of the incredible range of<br />
talent to which the industry has access.<br />
Some of the key points from the discussion<br />
were for companies to:<br />
• Spend time reviewing the strengths and<br />
weaknesses of their teams in order to<br />
understand the gaps that new employees can<br />
bring. Diverse employees bring a range of<br />
backgrounds, experiences and skills that can<br />
enhance those of a team<br />
• Review the process for developing job<br />
descriptions (ie rather than ‘copy’ an existing<br />
member of the group, use the gaps identified to<br />
broaden the hiring process)<br />
• Share job descriptions for open postings<br />
widely in order to encourage a greater range of<br />
applicants and experience<br />
46<br />
In the Spotlight: ASIS International UK Chapter<br />
• Be clear with HR, hiring teams or recruiters<br />
that they’re looking for a range of candidates<br />
and should therefore consider non-traditional<br />
backgrounds while being prepared to review a<br />
greater number of applications<br />
• Create an interview process that targets<br />
talent rather than rewards past performance<br />
(this may require adding others to the interview<br />
panel who can identify different skills)<br />
• Create an open environment for all new<br />
employees to join and to thrive and to feel part<br />
of the team and for experienced professionals<br />
to feel that their experience is valuable<br />
• Focus on developing a culture wherein<br />
opportunities and development are possible for<br />
all based on talent, ability and performance<br />
rather than any personal factors<br />
• Support experienced professionals by<br />
providing them with the tools and knowledge to<br />
work with people of diverse backgrounds<br />
Creating the culture<br />
An important aspect of managing diversity is<br />
demonstrating and encouraging respect for all<br />
employees’ abilities and perspectives. There<br />
are several steps an employer can take, among<br />
them creating a culture of diversity and<br />
inclusion that’s driven from the top down.<br />
That’s a culture wherein the most senior<br />
leaders in the organisation demonstrate that<br />
they truly believe in the value and importance<br />
of a diverse and inclusive workforce.<br />
It’s also important that companies create a<br />
policy on diversity and inclusion and make sure<br />
that all employees have read and understood<br />
that policy. The document should be stored in a<br />
central portal for all to access.<br />
Training should be provided for all<br />
employees on the topics of diversity and<br />
inclusion. Employers must commit to recognise<br />
every employee’s abilities and perspectives,<br />
regardless of their background or beliefs.<br />
Similarly, training should be provided for<br />
supervisors and managers on the diversity<br />
policy and how to handle situations – should<br />
they arise – where differences between<br />
employees are causing conflicts or otherwise<br />
interfering with productivity.<br />
Only diverse professionals?<br />
There are many benefits that arise from hiring<br />
diverse professionals, but does that mean older<br />
professionals, for example, should be ‘put out<br />
to pasture’? The answer must be ‘No’.<br />
A study conducted by the website Undercover<br />
Reporter into the make-up of a great team and a<br />
2015 Forbes Report showed that there are<br />
important factors in successful teams. These<br />
include strong leadership and clear vision,<br />
open and constructive communication and clear<br />
goals and objectives, but also diversity and a<br />
balance among team members. The study<br />
showed that a variety of personalities, age<br />
groups and cultures bring creativity and a broad<br />
range of ideas to the table.<br />
A diverse team is more likely to be successful<br />
if the balance is correct so, rather than simply<br />
saying hire young only, the correct mix of youth<br />
and experience, male and female, culture and<br />
religious backgrounds is likely to create a team<br />
with much to offer to support the business.<br />
There will be a compelling mix of experience<br />
and new approaches to problems, a plethora of<br />
world views to solve challenges and myriad<br />
viewpoints to approach business opportunities.<br />
If the security business sector is to continue<br />
to adapt to support its host businesses then a<br />
shift towards younger and more diverse teams<br />
can only be a good thing, but this must be<br />
balanced with strong leadership, guidance and<br />
relevant experience brought forward by<br />
experienced professionals who understand the<br />
value of working in a diverse environment.<br />
If today’s security professionals truly want to<br />
be business enablers and demonstrate their<br />
value to business leaders then teams need to<br />
be able to offer solutions that are suitable for<br />
the environment in which we’re now<br />
increasingly doing business. Ultimately, our<br />
goal should be to reflect the clients whom we<br />
serve. Only then can we truly say that we are, in<br />
point of fact, a diverse cohort.<br />
“Often, a diverse workforce will provide the opportunity to have<br />
many different points of view impacting the decision-making<br />
process, which then enables leaders to make better choices”<br />
47<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
Detector Selection: Do Your Homework<br />
There can be a<br />
number of issues that<br />
arise from choosing<br />
the wrong type of<br />
detector for the area it<br />
needs to protect from<br />
fire. For those that<br />
perhaps have less<br />
experience in this<br />
practice, it can<br />
become confusing. Do<br />
you use an optical<br />
smoke detector,<br />
ionisation or a multisensor<br />
detector? As<br />
Bernard Laluvein<br />
points out, errors can<br />
easily be avoided by<br />
following the<br />
standards and<br />
directions set out in<br />
BS 5839-1:2017<br />
Commonly, the main problems that people<br />
face when selecting a detector are to do<br />
with ensuring that the detector’s suitable<br />
for the fire risk present and, also, that it doesn’t<br />
respond to sources of non-fire phenomena.<br />
Doing so can give false alarms, which<br />
negatively affects people’s trust and reliance in<br />
the fire detection and fire alarm system (a fact<br />
that may realise some degree of reluctance to<br />
react when the alarm does sound).<br />
Selection of the detector depends on a<br />
number of factors, such as the type of building<br />
and the location of the detector. That said,<br />
these are not the only key factors involved in<br />
the process.<br />
During the design of a fire system,<br />
consideration should be given to the fire risk(s)<br />
and the false alarm risk(s). Fire detectors are<br />
selected depending on the nature of the<br />
protected area and the risks associated with it.<br />
Often, this involves using different fire detector<br />
technologies in order to meet the diverse needs<br />
of both fire detection and false alarm rejection<br />
in each scenario.<br />
Single-sensor detectors (eg optical smoke<br />
detectors and heat detectors) are suited to the<br />
detection of certain fire risks. Selection choices<br />
need to be made carefully in order to optimise<br />
the detection of fire, but also minimise the<br />
occurrence of false alarms. The deployment of<br />
multi-sensor detectors means that the system<br />
could potentially detect fires earlier and yet<br />
avoid troublesome false alarms to a greater<br />
extent as well.<br />
Fire system design<br />
The choices and decisions concerning which<br />
detector types to use are initially made during<br />
fire system design, but are also sometimes<br />
revisited – and even modified – during<br />
commissioning and/or maintenance. They’re<br />
not always well recorded, and neither is the<br />
rationale behind them. At a later juncture, for<br />
example during a maintenance visit, this can<br />
give rise to confusion. A clear understanding of<br />
the original reasons behind the choice of<br />
detector(s) and how they’re configured is<br />
needed in order to verify continued suitability.<br />
Aside from multi-sensor detectors, a visual<br />
inspection of a fire detector can often provide<br />
sufficient information for a maintenance<br />
technician to allow in situ functional testing to<br />
be undertaken (eg in the case of a smoke<br />
detector or a heat detector).<br />
However, in the case of multi-sensors, the<br />
type of detection employed within it and its<br />
settings, modes or specific configuration (which<br />
govern its detection performance) to the risk<br />
are not always apparent from a visual<br />
inspection. This information may not even be<br />
available from the CIE.<br />
In all cases, however, there remains the need<br />
to know the detection principles and to<br />
understand the reason for the choice of a given<br />
detection solution relative to the risks<br />
perceived in the protected area.<br />
Effects on the overall system<br />
Certain types of detector are designed to be<br />
very sensitive to certain products of fires. For<br />
example, optical smoke detectors respond very<br />
quickly to dense smoke that may reduce<br />
visibility in escape routes. Although this can be<br />
seen as a good thing, such detectors might also<br />
respond to non-fire products such as vapours<br />
or steam from kettles or showers. This will be<br />
regarded as undesirable false alarms or, as far<br />
as the Fire and Rescue Service is concerned,<br />
unwanted fire signals (a cost that’s estimated<br />
to be around the £1 million mark per annum).<br />
To avoid false/unwanted alarms, selecting<br />
the right detector can mean all the difference.<br />
For example, a warehouse may be a dusty<br />
environment due to the materials stored or<br />
manufactured within it. Here, an optical smoke<br />
detector is unlikely to be the best type of<br />
solution to use since they’re designed to detect<br />
small particles within smoke. As such, they’re<br />
likely to produce unwanted alarms.<br />
48<br />
FIA Technical Briefing: Selection of Fire Detectors<br />
Designers must therefore consider carefully<br />
the types of false alarm risks present before<br />
selecting a detector.<br />
Process of selection<br />
The process for deciding the right type of<br />
detectors is a two-stage exercise. First, it’s<br />
important to analyse the fire risk and, from<br />
that, select the best detectors for detecting that<br />
type of risk.<br />
Fire risks can be defined as a material,<br />
substance or action that increases the<br />
likelihood of an accidental fire occurring. For<br />
example, electric wiring is a potential fire risk,<br />
which when burning produces smouldering<br />
white smoke. Using multi-sensor detectors or<br />
optical detection would be the best solution in<br />
this type of situation, though it needs to be<br />
considered against the second step.<br />
That second step in the process is to<br />
consider which non-fire phenomena are likely<br />
to arise within the specific areas to be<br />
protected – whether this is steam, smoke, dust,<br />
high ambient air flow or rapid thermal change.<br />
The type of detector selected can then be<br />
refined to ensure the correct balance between<br />
detection and the avoidance of false alarms.<br />
However, if you’re not familiar with the types<br />
of risks and the protection that different<br />
detectors offer, this may be difficult to<br />
evaluate. Thankfully, there’s help available<br />
from the Fire Industry Association (FIA).<br />
Assistance in the process<br />
The FIA has created a document entitled ‘Fire<br />
Alarm Detector Applications and Documentation<br />
of the System’ to assist with the process of<br />
selecting the right type of detector based on<br />
false and unwanted alarm risks.<br />
Initially created as part of the FIA’s input into<br />
the revision of BS 5839-1 (published in 2017),<br />
the organisation subsequently updated the<br />
document to ensure that detection<br />
technologies not included in the original text<br />
were also taken into account. Specifically,<br />
aspirating smoke detection, line type heat<br />
detection and beam detectors were added.<br />
The document is designed to help practising<br />
professionals choose the correct detection<br />
technology for use in specific situations, taking<br />
into account the fire risk present as well as<br />
possible sources of false alarms. This<br />
document is deliberately intended to assist<br />
with the task of selecting and clearly recording<br />
the type, sensitivity and settings chosen for all<br />
detectors (including multi-sensor detectors)<br />
relating to the perceived risks.<br />
The guide begins with a simple, easy-to-use<br />
flowchart to help aid the selection process and<br />
solidify each step since there are other factors<br />
beyond considering the fire risks and the risks<br />
for false alarms mentioned here.<br />
In addition, the document includes a Detector<br />
Selection Table. It’s a template to allow the<br />
documentation of the main risks and all<br />
decisions and reasoning behind the detection<br />
choices made, either during system design or<br />
at the time of any subsequent change to the<br />
fire detection regime. It’s intended to assist<br />
designers, commissioning engineers and<br />
service/maintenance technicians to keep good<br />
records of their detection choice decisions and<br />
the rationale underpinning them.<br />
False alarm risks<br />
Since fire risk matters as well, only detector<br />
types best suited for a particular risk should be<br />
used to detect the potential fire. To help with<br />
the selection, the document also includes a<br />
table focused on false alarm risks (ie steam,<br />
smoke, dust, sparks or naked flames, etc).<br />
The table is included to assist the system<br />
designer in the process of assessing which<br />
types of detectors are most likely to realise<br />
false alarms in given situations. This will enable<br />
the designer to be more aware and, ultimately,<br />
end up with a more informed decision.<br />
By following the guide carefully – and using it<br />
in conjunction with the similar information<br />
given in BS 5839-1 – fire detection and alarm<br />
system designers should be able to provide<br />
buildings and their end user occupants with a<br />
high level of fire protection.<br />
*If you wish to access ‘Fire<br />
Alarm Detector Applications<br />
and Documentation of the<br />
System’, the guide is<br />
available to download free of<br />
charge from the FIA’s<br />
website. Visit www.fia.uk.com<br />
Bernard Laluvein:<br />
Director of BEH Laluvein<br />
Consulting Ltd and Chairman of<br />
the Fire Industry Association’s<br />
Fire Detection and Alarms<br />
Council<br />
“Certain types of detector are designed to be very sensitive<br />
to certain products of fires. For example, optical smoke<br />
detectors respond very quickly to dense smoke”<br />
49<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
The Dawn of Intelligent and<br />
Predictive Security<br />
When did your<br />
business last<br />
undertake a security<br />
risk assessment? How<br />
do you evaluate<br />
threats or<br />
vulnerabilities? Are<br />
there any gaps in your<br />
security measures? Do<br />
you have full<br />
confidence in the<br />
security technologies<br />
that your business<br />
employs? Omar Abu-<br />
Rish explains why, as<br />
threats continue to<br />
grow and evolve,<br />
today’s organisations<br />
need intelligence on<br />
all of the risks which<br />
might impact their<br />
day-to-day operations<br />
In today’s complex security landscape, with<br />
businesses facing an ever-increasing array of<br />
risks and threats, it’s important to step back<br />
and ask yourself some serious questions like<br />
those outlined. From crime and disorder, violent<br />
extremism and activism through to fire risk, data<br />
leakage and cyber theft, understanding the<br />
threat landscape within and outside of your<br />
organisation represents half the battle.<br />
No matter what type of business you run, or<br />
the vertical sector in which you operate, it’s<br />
absolutely true to state that ‘knowledge is<br />
power’ and, indeed, vital when it comes to<br />
protecting the organisation’s people, property<br />
and assets.<br />
As businesses grow, so the risks posed to<br />
them increase still further. That being the case,<br />
it’s essential to regularly take a step back and<br />
review in some degree of detail whether or not<br />
your security solutions on site are pre-empting<br />
these threats and are perfectly ready to<br />
respond should the worst happen.<br />
For genuine and tangible peace of mind,<br />
organisations should be moving away from<br />
purely reactive security – a label often ascribed<br />
to security in UK plc over the years, given its<br />
tendency towards conservatism with a small ‘c’<br />
– and focus more on an integrated and fully<br />
predictive security solution.<br />
The foundation of predictive security stems<br />
from digitisation. There’s now an opportunity to<br />
gather and use large amounts of data from<br />
internal sources and combine these with<br />
external information including crime statistics<br />
and advanced analytics that can ultimately<br />
assist businesses to predict and then prevent<br />
criminal activity before it’s allowed to happen.<br />
This goes right to the very heart of predictive<br />
security – mitigate risks before they become<br />
threats and act in real-time to protect your<br />
organisation when needed.<br />
Accessing the right information and<br />
understanding how it fits into the overall<br />
security landscape is key to successful<br />
corporate risk management.<br />
Effective corporate risk management should<br />
follow a three-step process: evaluate, analyse<br />
and then plan. In the first instance, we need to<br />
use risk-based methodologies, detailed<br />
operational analysis and a Best-in-Class<br />
evaluation platform in order to evaluate the<br />
current security service.<br />
Second, combine on-site equipment – such<br />
as security sensors and surveillance cameras –<br />
with historical and real-time data as well as<br />
external crime and incident data sources with a<br />
view towards analysing and defining the<br />
business’ unique risk profile.<br />
Finally, by actively combining protective<br />
security services with the very best of today’s<br />
intelligence technology, you can then plan and<br />
implement a total security solution purposedesigned<br />
to keep your organisation safe.<br />
Security intelligence services<br />
Billions of people worldwide have access to the<br />
Internet which they use as a platform for<br />
communicating and socialising. From a security<br />
perspective, there has been a greater focus on<br />
online platforms over the last few years in order<br />
to help combat potential new threats.<br />
Law enforcement agencies have used open<br />
source investigation for years, gathering<br />
valuable intelligence from online platforms in a<br />
bid to keep members of the public safe from<br />
harm. Of late, the security business sector has<br />
itself recognised the value of open source<br />
investigation and duly established its own inhouse<br />
intelligence teams.<br />
From a business perspective, understanding<br />
and responding to online data of this nature<br />
can seem daunting, if not impossible. After all,<br />
if we look at social media as just one source of<br />
information, there are millions of posts shared<br />
every second right across the world. Social<br />
media platforms are a primary source of<br />
50<br />
Security Services: Best Practice Casebook<br />
communication for many, meaning that there’s<br />
an enormous amount of information and<br />
intelligence to monitor. Blogs, websites and<br />
community pages can also be valuable sources<br />
of intelligence.<br />
Open source intelligence has made it<br />
possible to access previously unknown or<br />
unmonitored information. That being the case,<br />
we can now be more proactive with advanced,<br />
real-time analysis and plan for more complex<br />
security breaches.<br />
How can organisations looking to protect<br />
themselves keep up-to-date with the sheer<br />
volume of information, though? Few businesses<br />
have the right skills, time or capacity to monitor<br />
the many thousands of data signals with which<br />
we’re all bombarded on a daily basis. What,<br />
then, is the solution?<br />
Specialist intelligence teams can analyse and<br />
interpret this data, as well as other valuable<br />
sources of information, in order to identify any<br />
threats or suspicious activity that may lead to<br />
business disruption. Highly-skilled intelligence<br />
analysts are right at the heart of these teams,<br />
bringing with them a wealth of experience<br />
through similar roles performed with the police<br />
service, the military or Government.<br />
Being readily able to capture and analyse<br />
vast amounts of information in real-time or tap<br />
into services that can provide such intelligence<br />
for you is now critical to the security of your<br />
operation. Cutting-edge technology also plays<br />
an important role.<br />
For example, our own Securitas Intelligence<br />
Unit makes good use of an industry-leading,<br />
cloud-based open source listening platform<br />
with real-time access to multiple Internet data<br />
streams. Using this, we can monitor<br />
occurrences and advise our clients on unusual<br />
or concerning activity.<br />
Intelligence services in action<br />
One high-profile organisation commendably<br />
taking a proactive and preventative approach<br />
towards its security regime is Formula 1 (F1).<br />
Recognised the world over as representing<br />
the pinnacle of motorsport, F1 is a showcase for<br />
automotive engineering excellence, design<br />
innovation and unrivalled driving skill. Up to<br />
195,000 fans attend each race on the annual F1<br />
calendar, with 1.76 billion watching live at<br />
home. F1 enjoys an estimated global fan base<br />
of no less than 500 million-plus.<br />
When it comes to security, each F1 race<br />
venue is unique with the promoter responsible<br />
for arranging on-the-ground operations and<br />
security. In 2017, F1 undertook a<br />
comprehensive review of its event security<br />
operations which involved running a thorough<br />
“Open source intelligence has made it possible to access<br />
previously unknown or unmonitored information. We can<br />
now be more proactive with advanced real-time analysis<br />
and plan for more complex security breaches”<br />
corporate risk management workshop. Then,<br />
early last year, F1 signed a three-year contract<br />
for global corporate risk management services<br />
with a dedicated security advisor.<br />
A bespoke risk management tool and risk<br />
assessments have been specifically created for<br />
F1 to reflect the unique threats faced at each<br />
Grand Prix location. Risk levels are assessed by<br />
combining the likelihood and impact of threats<br />
and hazards observed. This information is then<br />
shared via an online dashboard, which is part<br />
of the risk management tool, such that F1’s<br />
management can log-in at any time to monitor<br />
and review the risks and threats identified.<br />
At the same time, recommendations and Best<br />
Practice solutions are put forward with a view<br />
towards closing gaps in security and fully<br />
mitigating risk.<br />
Given the dynamic and transient nature of<br />
travel to the various race locations, it’s a<br />
priority for F1 to provide its staff with critical<br />
information as they do so, thereby always<br />
ensuring their safety and security. To achieve<br />
this, F1 receives pre-travel threat assessments<br />
on the risks members of staff may face as they<br />
enter each new country and environment.<br />
During live Grand Prix proceedings, a team of<br />
highly-skilled intelligence analysts, all of whom<br />
are experts in investigating open source<br />
intelligence, will continually monitor for any<br />
emerging threats.<br />
As you can imagine, crowd safety and event<br />
security is of paramount importance at each<br />
Grand Prix. F1’s intelligent and preventative<br />
approach towards security helps to mitigate<br />
risks and provides assurances that its own<br />
people, the fans, race venues and the F1 brand<br />
itself are in safe hands.<br />
The security needs of businesses are<br />
evolving. We’re also facing a new reality that<br />
requires an holistic approach to security.<br />
Reassuringly, despite new threats and an everchanging<br />
security landscape, data-driven<br />
insight and innovation means that we’re now<br />
more tuned-in than ever before to both internal<br />
and external threats.<br />
Security solutions can now be designed for<br />
clients which combine corporate risk<br />
management with security intelligence such<br />
that we can proactively mitigate risks before<br />
they become threats and act determinedly in<br />
real-time when and where needed.<br />
Omar Abu-Rish:<br />
Security Operations Centre<br />
Excellence and Insight<br />
Manager at Securitas UK<br />
51<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
Professional Services: A New Breed<br />
of Third Party Cyber Risk to Manage<br />
In the UK, we are now<br />
predominantly a<br />
services-based<br />
economy. That<br />
realises a vast and<br />
complex supply chain<br />
of professional<br />
services companies (ie<br />
businesses that offer<br />
not tangible goods,<br />
but rather knowledgebased<br />
skills that<br />
cannot be sourced inhouse).<br />
Azeem Aleem<br />
observes the cyber<br />
security implications<br />
Professional services companies often have<br />
privileged access to their clients’ IT<br />
systems and store highly sensitive<br />
customer and corporate data. That means they<br />
represent a cyber security risk. A detailed NTT<br />
Security poll conducted only last year found<br />
that an overwhelming number (60%) of global<br />
business decision-makers believe third parties<br />
like these to be the weakest security link in<br />
their organisation.<br />
Fixing this problem will require a rigorous,<br />
risk-based approach focused around security<br />
Best Practice and achieving visibility, control<br />
and continuous improvement.<br />
Professional services are, in many ways, the<br />
lifeblood of the UK’s economy. According to<br />
PwC, firms that carry out auditing, advisory, tax<br />
and similar account for 15% of the UK’s GDP,<br />
14% of employment and 14% of exports. Even<br />
that estimate is likely to be on the conservative<br />
side. In fact, the sector covers a vast swathe of<br />
businesses including law firms, architects,<br />
accountants, advertising and marketing<br />
agencies and many more.<br />
Professional services can include virtually<br />
anything that might be thought of as a<br />
knowledge-based skill. As such, digital<br />
infrastructure is vital to the smooth running of<br />
these services, enabling seamless online<br />
collaboration, reporting, analysis and auditing.<br />
Yet where there’s data, people and money,<br />
there’s always cyber risk. According to NTT<br />
Security’s data, the business and professional<br />
services sector became the most attacked in<br />
the EMEA last year, accounting for just over<br />
20% of all attacks. It was third globally,<br />
comprising 10% of attacks.<br />
Part of the problem stems from the sheer size<br />
and complexity of modern digital supply chains.<br />
Last year, one vendor reported that the average<br />
US or UK company shares sensitive data with<br />
over 580 third parties, with nearly 60% of them<br />
having experienced a breach caused by one of<br />
these firms. Three-quarters suggested they<br />
thought such incidents were increasing.<br />
Visibility appears to be a major challenge,<br />
though. Over a fifth (22%) of respondents to<br />
the study claimed they didn’t even know if they<br />
had suffered a breach episode.<br />
It also appears as if third party risk may still<br />
not be receiving the Board-level attention it<br />
deserves: only a third (37%) of respondents<br />
claimed they have enough resources to manage<br />
supplier relationships, while a similar number<br />
rated their third party risk management<br />
programme as being highly effective.<br />
Supply chains under attack<br />
Attackers are targeting professional services<br />
firms with one of two goals in mind. They’re<br />
either after sensitive client data stored by that<br />
firm or are targeting the supplier in a kind of<br />
‘stepping stone’ or ‘island hopping’ attack<br />
focused on infiltrating the networks of its<br />
customers. Half of all attacks analysed recently<br />
by one vendor used ‘island hopping’ tactics.<br />
Examples of both types of threat are<br />
numerous. Law firms represent a particularly<br />
attractive target given the large volumes of<br />
sensitive information they hold on clients.<br />
Perhaps the best example of the potential<br />
risks involved comes from two infamous data<br />
leaks at separate law firms dubbed ‘The<br />
Panama Papers’ and ‘The Paradise Papers’.<br />
These episodes exposed the offshore tax<br />
avoidance plans of a large number of<br />
businesses, celebrities and even world leaders,<br />
destroying the trust these customers placed in<br />
their legal advisors and putting one of the law<br />
firms in question, Mossack Fonseca, out of<br />
business altogether.<br />
The threat posed to the legal sector is clearly<br />
growing, as both financially motivated cyber<br />
criminals and nation states look for valuable<br />
data on M&A deals, patents and other sensitive<br />
52<br />
Cyber Security: Risk Mitigation for Professional Services<br />
client information. A PwC report from 2017<br />
claimed that 60% of law firms had reported an<br />
information security incident over the previous<br />
year (up from 42% in 2014). That same year,<br />
the UK Solicitors Regulation Authority<br />
estimated that circa £11 million had been lost<br />
to cyber crime in the previous 12 months.<br />
Sometimes, professional services firms are<br />
their own worst enemy when it comes to risk<br />
exposure. A 2018 report found over one million<br />
corporate e-mail addresses belonging to staff<br />
at the UK’s Top 500 law firms for sale on Dark<br />
Web sites. Most were linked to a password,<br />
offering cyber criminals a simple way in which<br />
to crack open corporate accounts. It’s believed<br />
employees had used these corporate<br />
credentials to register accounts with consumer<br />
sites like Facebook and LinkedIn, which were<br />
subsequently breached.<br />
Nation states join the fray<br />
In the other type of attack, professional<br />
services firms are targeted with a view to<br />
compromising their clients. Operation Cloud<br />
Hopper, uncovered in 2017, saw an attack<br />
group (namely APT10) with links to the Chinese<br />
state compromise managed service providers<br />
(MSPs) on an “unprecedented” scale.<br />
“Given the level of client network access<br />
MSPs have once APT10 has gained access to a<br />
MSP, it’s likely to be straightforward to exploit<br />
this and move laterally to the networks of<br />
potentially thousands of other victims,” noted<br />
PwC. “In turn, this would provide access to a<br />
larger amount of Intellectual Property (IP) and<br />
sensitive data. APT10 has been observed to<br />
exfiltrate stolen IP via the MSPs, hence evading<br />
local network defences.”<br />
Other techniques include ‘watering hole’<br />
attacks, whereby the website of a professional<br />
services firm is compromised in order to spread<br />
malware to the computers of partner<br />
organisations whose users are likely to visit it.<br />
One vendor has even warned of a ‘reverse<br />
business e-mail compromise’ attack in which<br />
hackers compromise the mail server of a supply<br />
chain organisation in order to spread fileless<br />
malware to trusted partners.<br />
The cyber risk from third party professional<br />
services firms doesn’t just include data theft,<br />
either. Below par security among suppliers<br />
could also expose organisations to the threat of<br />
ransomware. According to NTT Security’s<br />
findings, business and professional services<br />
firms experienced the second highest rate of<br />
ransomware infection globally last year.<br />
Given the scale of the threats confronting<br />
organisations, it’s time to elevate third party<br />
risk management to the level it deserves. The<br />
“The cyber risk from third party professional services firms<br />
doesn’t just include data theft, either. Below par security<br />
among suppliers could also expose organisations to the<br />
threat of ransomware”<br />
National Cyber Security Centre has developed<br />
some useful guidance setting out four key<br />
principles which should inform any programme.<br />
These are: understand the risks, establish<br />
control, check your arrangements and then<br />
work towards continuous improvement.<br />
Understanding the risks means being clear<br />
about what needs to be protected and why,<br />
knowing who your suppliers are and being<br />
aware of what – if any – security gaps they<br />
have. Establishing control is all about<br />
communicating minimum standards expected<br />
of suppliers, building these considerations into<br />
contracts and providing cyber security support<br />
to suppliers where and when needed.<br />
Assurance requirements – such as pen<br />
testing and/or formal certifications – should<br />
then be built into supply chain management.<br />
Finally, it’s a case of encouraging a culture of<br />
continuous improvement and mutual trust. This<br />
will need to develop through time as supply<br />
chains evolve and change over time.<br />
Risk-based foundation<br />
No organisation can expect to be completely<br />
insulated from cyber risk, but this approach<br />
seems to set a useful risk-based foundation<br />
upon which to build. As for specific steps that<br />
we would recommend, they should include first<br />
conducting data auditing to understand what<br />
needs to be protected and which suppliers<br />
handle which high-risk data.<br />
Best Practice security controls and processes<br />
can include tighter access controls along the<br />
lines of least privilege, enforced with risk-based<br />
multi-factor authentication. Anti-malware<br />
protection and threat detection are also a<br />
‘must’ on endpoints, networks and servers, as<br />
well as for e-mail and web gateways.<br />
Regular patch management should be<br />
another ‘given’, alongside continuous network<br />
monitoring. Incident response and pen testing<br />
plans must be run regularly to ensure IT teams<br />
have an up-to-date view of their risk profile.<br />
Modern techniques like threat hunting can also<br />
provide a more proactive approach towards<br />
security which will help in heading off any<br />
attacks before they impact the organisation.<br />
Finally, don’t forget the role of people in the<br />
security environment. They’re often thought of<br />
as the weakest link, but if properly trained they<br />
can provide a welcome first line of defence.<br />
Azeem Aleem: Vice-President<br />
of Consulting at NTT Security<br />
53<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
Professional Development Paths for<br />
Security Managers and Supervisors<br />
development. This is accomplished – at least in<br />
part – as a direct result of leading by example.<br />
Whether it’s an<br />
aspiring protection<br />
officer or a university<br />
student who’s<br />
interested in a career<br />
in the security<br />
profession, we all<br />
know there’s no<br />
substitute for<br />
experience. It should<br />
be remembered,<br />
though, that security<br />
managers and<br />
supervisors gain reallife<br />
experiences as<br />
well as a formal<br />
education and<br />
industry certifications<br />
to help prepare them<br />
for the journey on the<br />
security career path,<br />
as Lawrence Fennelly<br />
and Marianna Perry<br />
explain in detail<br />
Across the last decade, there have been<br />
many changes both nationally in the US<br />
and on the international stage. The US<br />
Department of Homeland Security was formed<br />
to address the ever-growing threat of terrorism.<br />
Organised retail crime, active shooter incidents,<br />
identity theft and cyber crime along with<br />
natural disasters continue to be major concerns<br />
for today’s protection professionals.<br />
Consequently, the education and training<br />
provided in the security industry must meet<br />
those threats. Supervisors and managers must<br />
be well-versed in these topics and inspire their<br />
subordinates to acquire more education, either<br />
through a formal degree programme or via<br />
industry certifications (or both), on-the-job<br />
training and experience. They must emphasise<br />
professional growth and development of the<br />
individual security operative in order to<br />
promote organisational development.<br />
Organisational development occurs when<br />
substantial numbers of the protection<br />
organisation have undergone professional<br />
development experiences. Programmes offered<br />
by the International Foundation of Protection<br />
Officers (IFPO) and our partner organisations<br />
are examples of professional growth<br />
experiences. Individual employers and colleges<br />
may create their own formal degree<br />
programmes and industry certifications.<br />
Regardless of the career path, the security<br />
supervisor is the conduit for professional<br />
growth. He or she must embrace opportunities<br />
for professional and organisational<br />
Defining the supervisor<br />
A security supervisor is someone who<br />
represents higher authority. The person who<br />
assesses situations and conditions to make onthe-spot<br />
judgements without favour, prejudice<br />
or fear. The person who’s a responder to any<br />
and all situations. The individual who must<br />
galvanise the efforts of many to attain stated<br />
goals. The person who must assign tasks and<br />
ensure compliance and constant quality<br />
performance. The person who’s accountable<br />
and, therefore, first in line to shoulder reaction,<br />
both good and bad. Finally, the supervisor is<br />
the person who must make decisions for<br />
management based on his or her own<br />
professional development.<br />
What does it mean to be a supervisor? First<br />
of all, a security supervisor may be called upon<br />
to handle different types of conflicts in myriad<br />
circumstances. Second, a security supervisor<br />
will be required to meet the expectations of<br />
management and/or the client in the daily<br />
routine of security operations. The security<br />
supervisor is the backbone of the organisation.<br />
His/her scope of responsibility is rather unique.<br />
A security manager designs and develops<br />
security, safety and investigative programmes.<br />
A manager works with budgets and other<br />
resources (equipment, uniforms, technology<br />
and software etc) to ensure that the protective<br />
mission is achieved. A manager oversees<br />
processes (procedures) that accomplish<br />
organisational goals and objectives. A manager<br />
is responsible for staff functions if there’s no<br />
supervisory span of control over line<br />
employees. This includes training, technical<br />
support and auditing, etc.<br />
Further, a manager should co-ordinate<br />
activity rather than supervise it. A manager is<br />
charged with policy formulation. A manager<br />
oversees line supervisors such as shift leaders<br />
and interacts with department heads as well as<br />
members of upper management.<br />
Professional development<br />
Professional development is a critical concept.<br />
It’s the pathway for supervisors to become<br />
managers. By professional development, we’re<br />
referring to the following key areas:<br />
• Leadership and networking skills are critical<br />
54<br />
Training and Career Development<br />
and the supervisor in transition knows the<br />
value of career development<br />
• Communicative abilities need to include oral,<br />
written and computer skills<br />
• Reasoning and logical thinking are very much<br />
must-have abilities<br />
• Formal training, accreditation and/or<br />
certification are needed for professional growth<br />
and personal satisfaction<br />
• A personal and professional Code of Ethics<br />
must be developed along with high standards<br />
by which the individual is guided<br />
• Never underestimate the value of mentoring<br />
and coaching through on-the-job training and<br />
in-house programmes<br />
• Knowledge of risk assessment and security<br />
countermeasures is ultimately important<br />
• Turnover and job rotation can create overall<br />
improvement and present a variety of new<br />
learning environments<br />
• Stay current on industry events by reviewing<br />
news sources such as trade publications<br />
• As the job changes, so must the training and<br />
the level of skill within the Security Department<br />
increase. Professionals develop a ‘discipline of<br />
training’ and continuously seek to improve their<br />
knowledge and abilities<br />
In with the new<br />
The most demanding problem for supervisors<br />
within a Security Department will be the<br />
transition from the position of security officer to<br />
that of supervisor. The supervisor’s role should<br />
be to assist in enabling the manager to provide<br />
a level of support within the organisation.<br />
Supervisors must take responsibility for<br />
corporate regulations and the moral and ethical<br />
tone of the Security Department as well as<br />
provide the required level of security and<br />
customer service.<br />
Similarly, new managers have some<br />
adjusting to do. As a new manager, the<br />
individual has to learn how to develop and<br />
exercise (not abuse) newly-acquired authority,<br />
power and influence effectively. This can be<br />
done by establishing credibility (ie earning the<br />
commitment and support of subordinates).<br />
Management is an art as well as a science. It<br />
is, perhaps, more art than science. New<br />
managers are at the crossroads, looking to<br />
make the right turns. Consider the following:<br />
• A new manager is the person in charge.<br />
His/her elevation to manager through<br />
promotion has given him/her the authority<br />
• A new manager is a person with a level of<br />
power and a decision-maker<br />
• A new manager is knowledgeable in his/her<br />
chosen field<br />
• A new manager uses his/her developed skills,<br />
“Supervisors must take responsibility for corporate<br />
regulations and the moral and ethical tone of the Security<br />
Department as well as provide the required level of<br />
security and customer service”<br />
ideas, education, certifications and experience<br />
• A new manager supervises his/her<br />
subordinates and passes information down the<br />
line as well as up the chain of command<br />
• A new manager has the responsibility to be<br />
aware of employer policy as well as client<br />
requirements and the level of security required<br />
within the organisation<br />
• A new manager develops his/her on-the-job<br />
experience as a new manager and starts to<br />
understand and accept the new responsibilities<br />
as well as what it means to be a manager<br />
A manager who has been promoted to the<br />
rank of supervisor or manager should learn how<br />
to supervise and adjust to the new role,<br />
develop leadership skills and the training of<br />
others, develop interpersonal skills and<br />
become a mentor to others, develop knowledge<br />
of who they are and learn how to cope and deal<br />
with the stress and emotion associated with<br />
management concerns.<br />
As someone progresses in his/her career,<br />
these learning points become ingrained. They<br />
become second nature. They become part of<br />
the individual.<br />
Agents of change<br />
As the last link between senior management<br />
and line employees or customers, it’s the<br />
leader’s job to assist in the implementation of<br />
change. To do this, certain obstacles must be<br />
overcome. There are several strategies for<br />
reducing resistance to change. Much resistance<br />
to change comes from lack of trust or people<br />
having to operate outside of their comfort zone.<br />
Resistance can sometimes be overcome or<br />
the impact lessened if the following actions are<br />
taken by the leader:<br />
• Fully explain the upcoming changes<br />
• Make certain employees or customers fully<br />
understand the change<br />
• When possible, discuss why the change is<br />
required in the first place<br />
• Identify and discuss the possible effects with<br />
employees or customers<br />
• Answer questions or take the information and<br />
then follow-up if you don’t know the answer<br />
• Be honest and consistent<br />
Being on the front line, fully prepared and<br />
always willing to make the tough decisions is<br />
really what being an effective security<br />
supervisor or manager is all about.<br />
Lawrence Fennelly CPOI CSSI:<br />
Secretary of the International<br />
Foundation of Protection<br />
Officers (IFPO)<br />
Marianna Perry MS CPP CPOI:<br />
Board Director of the<br />
International Foundation of<br />
Protection Officers (IFPO)<br />
55<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
Risk in Action<br />
Risk in Action<br />
PAC proves to be<br />
tower of strength at<br />
London’ s mixed use<br />
Sutton Point<br />
development<br />
Located in South West<br />
London on the site of a<br />
former office block, Sutton<br />
Point is a cutting-edge mixed<br />
use development that<br />
features contemporary<br />
apartments surrounded by a<br />
diverse range of amenities. In order to provide residents with the highest level<br />
of security, access control technology from PAC (part of the Stanley Products &<br />
Solutions Group) has been installed in key areas of the complex.<br />
After the full demolition of an existing tower, the space now comprises three<br />
main structures – the East Tower, the Centre Tower and the West Tower. Within<br />
them are 332 one and two-bedroom apartments, a number of three-bedroom<br />
luxury penthouses, 21,000 ft 2 of retail space, 18,000 ft 2 of office space and a<br />
150-bedroom hotel, as well as a health and fitness centre, roof gardens, a<br />
cinema, shops and cafés.<br />
Following on from a thorough tender process, Harrow-based security systems<br />
and building technology integrator Interphone Limited was appointed to<br />
design, specify and install a fully-integrated security system. This included an<br />
optical fibre infrastructure, door entry, networked CCTV, an integrated<br />
reception system and access control.<br />
The access control solution needed to integrate with all other elements of the<br />
security system, so it was essential for Interphone to have highly responsive<br />
working relationships in place with its key technology partners.<br />
Easily configured to operate on a standalone PC or across a corporate<br />
network, SecureNet displays detailed real-time event information from a given<br />
facility. At Sutton Point, it’s configured to enable all management tasks related<br />
to the tenants and staff to be administered from a central computer as and<br />
when required, thereby ensuring the highest levels of security around the site.<br />
Integrated perimeter protection<br />
helps to secure Wales & West<br />
Utilities’ gas distribution<br />
Six Critical National Infrastructure (CNI)<br />
utilities sites across South West England and<br />
Wales have been secured from terrorist<br />
attacks and ongoing criminal threats in a<br />
£3.25 million security project.<br />
Gas distributor Wales & West Utilities<br />
appointed principal contractor Chubb Systems<br />
and Littlewood Fencing to work collaboratively<br />
on a fully-integrated perimeter protection<br />
upgrade. Littlewood Fencing has secured the<br />
perimeters with a Lochrin Bain ‘Combi’ Centre<br />
for the Protection of National Infrastructure<br />
(CPNI)-approved palisade fence system<br />
enhanced with Gallagher monitored pulse<br />
Addressable fire panel from Kentec<br />
actively protects Kent, Surrey and<br />
Sussex Air Ambulance headquarters<br />
Members of staff and the array of air<br />
ambulance helicopters housed at the Kent,<br />
Surrey and Sussex Air Ambulance headquarters<br />
in Chatham are being protected from the risk of<br />
fire outbreak by a fire safety solution that<br />
centres around the new Taktis addressable fire<br />
panel designed and developed by Kentec.<br />
The main office building at the headquarters<br />
is actively monitored by the Taktis panel in<br />
tandem with hard-wired Hochiki detectors, with<br />
wireless versions specified to cover the<br />
helicopter hangar.<br />
Alvin Lewis, operations manager at CSG Fire<br />
and Security (the company that installed the<br />
system) states that the customer has been<br />
impressed by the new panel. “We’ve worked<br />
with Kentec panels exclusively for about 15<br />
years now and the latest version is the best one<br />
we’ve installed. From our point of view, it’s very<br />
easy to install. Our engineers very rarely have<br />
any issues with it. From a customer<br />
perspective, the new touch screen on the panel<br />
has made it even easier to operate.”<br />
Kevin Swann, managing director at Kentec,<br />
feels the addressable panel is providing a new<br />
level of convenience and functionality. “The<br />
evolution of the Taktis family provides the<br />
utmost in flexibility for system designers.”<br />
fencing to a height of four metres. Crime &<br />
Fire Defence Systems’ MAP vault panels, CCTV<br />
towers, security and field marshalling kiosks<br />
have also been added along with associated<br />
concrete and civil works.<br />
In total, more than 2,500 metres of fencing<br />
has been installed along with 12 CPNI BASE<br />
vehicle gates and six Crime & Fire Defence<br />
Systems MAP vaults. With a number of sites<br />
located on the Brecon Beacons, access issues<br />
and inclement weather conditions made<br />
collaborative project management essential.<br />
Gallagher’s business development manager<br />
Jason Hunter said: “A Gallagher MPF delivers<br />
safe and controlled energised pulses. If seeing<br />
the fence and warning signage isn’t enough of<br />
a deterrent for criminals then receiving a short<br />
sharp shock should definitely deter them.”<br />
56<br />
Technology in Focus<br />
Technology in Focus<br />
Heald’s award-winning Matador sliding bollard range excels<br />
in double crash tests<br />
Heald has announced the success of<br />
two recent crash tests for Matador, the<br />
company’s award-winning sliding<br />
bollard system. The firm – which is<br />
based in Hornsea, East Yorkshire –<br />
designs and manufactures a range of<br />
products and solutions to protect highprofile<br />
buildings and pedestrianised<br />
areas from the ongoing threat of<br />
vehicle-borne attacks.<br />
Heald’s HT3-Matador 4, which had<br />
already been crash-tested to PAS 68 standards, has achieved a new record with<br />
an IWA crash test against a 7.2-tonne N2A specification truck travelling at a<br />
recorded speed of 80 kph (50 mph).<br />
The latest configuration, the HT2-Matador 6, consists of four central moving<br />
bollards and two fixed bollards to accommodate access for large vehicles or<br />
tight turning circles and has succeeded in its PAS 68 crash test, halting a 7.5-<br />
tonne truck travelling at a recorded speed of 64 kph (40 mph).<br />
www.heald.uk.com<br />
IDIS introduces DirectIP<br />
Super Fisheye 5 MP Compact<br />
camera as extension to range<br />
IDIS has launched the DirectIP Super<br />
Fisheye 5 MP Compact camera (DC-<br />
Y6513RX), thereby further extending<br />
its popular Super Fisheye range.<br />
Fisheye cameras are some of IDIS’<br />
best-selling models thanks to their<br />
dual-side de-warping and Smart UX<br />
Controls, allowing for smooth and intuitive panning, tracking and zooming with<br />
both ease and accuracy.<br />
The introduction of the DC-Y6513RX reflects IDIS’ continued commitment to<br />
market-responsive innovation and meets installer and end user requests for a<br />
more compact 360° camera that can capture HD images in all lighting<br />
conditions without blind spots. It also allows customers to benefit from heat<br />
mapping without the cost of additional appliances or analytics software.<br />
A broad, high-specification camera available in a compact form, the new<br />
Super Fisheye 5 MP model builds on the success of earlier IDIS Super Fisheye<br />
cameras, including the 12 MP DC-Y3C14WRX. It meets current industry<br />
demands for clear and accurate image capture, long-term performance and<br />
reliability, while also offering end users a low total cost of ownership.<br />
“The Super Fisheye 5 MP Compact camera is a great choice for wide area<br />
surveillance and is already contributing to successful project wins for our<br />
integration partners in retail applications, education, healthcare and other<br />
environments where customers benefit from cost-effective and simple-to-use<br />
analytics,” explained James Min, managing director for IDIS Europe.<br />
The IDIS 5 MP IR Compact Fisheye camera’s features include IDIS Smart UC<br />
Controls to enable very high accuracy and ease-of-use, with intuitive ‘rubber<br />
band’-style control designed to deliver “a new level” of operator experience.<br />
There’s “super smooth de-warping” on the camera as well as on desktop<br />
applications and mobile devices for out-of-hours monitoring for end users.<br />
www.idisglobal.com<br />
EmeRed device assists end users<br />
with emergency lighting tests<br />
Vericon Systems – the provider of innovative<br />
building management systems and<br />
technologies – has launched EmeRed, an<br />
intelligent device that automates the<br />
process of testing emergency lighting to<br />
ensure such lighting is working when<br />
needed, in turn helping facilities and on-site<br />
safety managers to comply with relevant<br />
Health and Safety legislation.<br />
The intelligent device “re-imagines” how<br />
new technology can be created to improve<br />
safety, ensure compliance and reduce costs<br />
for the host organisation.<br />
EmeRed monitors the performance of<br />
every light and automatically transmits the<br />
results to a dedicated portal that can be<br />
accessed online via the cloud.<br />
www.vericonsystems.com<br />
Xellip2’s integration with Milestone<br />
VMS affords “seamless control”<br />
Castel Communication & Security’s open<br />
protocol Xellip2 IP intercom has been<br />
integrated with Milestone’s Xprotect video<br />
management system (VMS) to offer “seamless<br />
interoperability” between systems.<br />
The ONVIF-compatible Xellip2 features a<br />
1200 x 800 wide-angle HD camera. Sporting a<br />
sleek and contemporary design with backlit and<br />
flushed nameplates, the Xellip2 has two output<br />
relays and two inputs for third party<br />
integration. In addition, it features two Ethernet<br />
ports (ie a PoE plus an additional port for<br />
serial/bus architecture type and loopback).<br />
www.castel.co.uk<br />
57<br />
www.riskxtra.com>
BENCHMARK<br />
Smart Solutions<br />
BENCHMARK<br />
Innovative and smart solutions can add value and benefits to<br />
modern systems for customers. With the technological landscape<br />
rapidly evolving, the Benchmark Smart Solutions project assesses<br />
the potential on offer from system integration, advanced<br />
connectivity and intelligent technology. Bringing together field trials<br />
and assessments, proof of concept and real-world experience of<br />
implementing smart solutions, it represents an essential resource<br />
for all involved in innovative system design.<br />
Launched in 2017, Benchmark Smart Solutions is the industry’s only real-world resource for security<br />
professionals who are intent on offering added value through the delivery of smarter solutions.<br />
@Benchmark_Smart<br />
Partner Companies<br />
www.benchmarksmart.com
x<br />
RISKXtra<br />
Appointments<br />
Baroness Ruth Henig<br />
CBE DL<br />
After an eight-year term as<br />
chairman of the Chartered<br />
Security Professionals<br />
Registration Authority<br />
(CSPRA), Lord Alex Carlile<br />
CBE QC has stepped down<br />
from the role and passed<br />
the baton to The Security<br />
Institute’s President Baroness Ruth Henig CBE.<br />
Baroness Henig is non-executive chairman of<br />
SecuriGroup. Her commitment to security and<br />
policing is well documented having held the<br />
post of chair of the Lancashire Police Authority<br />
and chair of the Association of Police<br />
Authorities in England and Wales which led to<br />
the award of a CBE from Her Majesty The Queen<br />
back in 2000 for services to policing.<br />
Baroness Henig was appointed as Deputy<br />
Lieutenant for Lancashire in 2002 and made a<br />
life peer in 2004 as Baroness Henig of<br />
Lancaster. As a Deputy Speaker in the House of<br />
Lords, Baroness Henig takes her place on the<br />
European Security Committee on Foreign Affairs<br />
and is also a member of the Independent<br />
Policing Commission.<br />
The CSPRA is the dedicated Committee which<br />
was established to oversee the management<br />
and maintenance of standards for the Register<br />
of Chartered Security Professionals.<br />
Commenting on her appointment, Baroness<br />
Henig (former chair of the Security Industry<br />
Authority) said: “It’s a great honour to follow<br />
Lord Alex Carlile as chair. I very much look<br />
forward to working with senior security<br />
professionals on the Registration Authority. We<br />
all share a strong commitment to raise<br />
professional standards across the private<br />
security sector and encourage those working in<br />
the industry to gain Chartered status.”<br />
Appointments<br />
Risk Xtra keeps you up-to-date with all the latest people<br />
moves in the security, fire, IT and Government sectors<br />
Paul Lotter<br />
Paul Lotter has been promoted to the role of<br />
managing director for Corps Security’s security<br />
guarding business.<br />
Lotter has served as regional operations<br />
director for Corps Security since June last year.<br />
His focus has been on operations within London<br />
and the South of England, overseeing all<br />
aspects of service delivery to Corps Security’s<br />
myriad customers.<br />
The new appointment comes at a pivotal time<br />
for the business as it develops its suite of<br />
cutting-edge security solutions.<br />
In his new role, Lotter will look to strengthen<br />
Corps Security’s well-established security<br />
guarding offer with the latest sensor and CCTV<br />
surveillance technology as well as hospitalityfocused<br />
concierge services.<br />
Lotter boasts more than 20 years’ experience<br />
in the security industry. Before joining Corps<br />
Security, he worked with various service<br />
providers across a range of high-profile<br />
corporate sites in the South West of England<br />
and around Greater London. Lotter’s expertise<br />
really lies in managing the strategic direction of<br />
all operational security requirements.<br />
Commenting on his promotion, Lotter<br />
informed Risk Xtra: “It has been great working<br />
for a strong brand with such a powerful<br />
heritage. I’m really looking forward to further<br />
developing our services for customers by<br />
looking at the integration of technology through<br />
our Remote Monitoring Centre.”<br />
Billy Horgan<br />
Axis Group, one of the UK’s fastest-growing<br />
security, cleaning, Front of House and support<br />
services organisations, has appointed Billy<br />
Horgan as head of recruitment to further<br />
strengthen its people strategy aimed at<br />
attracting and retaining the very best talent<br />
across all parts of the business.<br />
Horgan joins from Hermes, where he was<br />
tasked with reducing recruitment costs and<br />
bringing processes in-house. Horgan has also<br />
worked for FM and construction recruitment<br />
agencies where he was responsible for setting<br />
team strategies and goals.<br />
Horgan has organised regular recruitment<br />
open days, which have attracted an additional<br />
120 security officers within the first three<br />
months. He has also introduced a new Applicant<br />
Tracking System that has streamlined the<br />
recruitment process, as well as providing further<br />
insight on Axis Group’s myriad stakeholders.<br />
Internally, Horgan is also promoting how<br />
existing staff can apply for new roles in order to<br />
help further employee progression.<br />
Horgan told Risk Xtra: “Attracting a higher<br />
volume of candidates is key to the strategy. By<br />
increasing the number of CVs we’re sent, we<br />
have a higher chance of finding the quality of<br />
employee that the business requires.”<br />
Jonathan Levine, Axis Group’s CEO, stated:<br />
“Billy will undoubtedly assist the Axis Group to<br />
deliver the best talent for its customers.”<br />
59<br />
www.riskxtra.com>
x<br />
RISKXtra<br />
Appointments<br />
David McCann<br />
Cordant Security, part of the Cordant Group, has further<br />
strengthened its senior management team with the<br />
appointment of David McCann to the role of risk and<br />
resilience director. McCann will now oversee the risk<br />
mitigation and resilience requirements for the company<br />
and its myriad clients.<br />
McCann is a specialist in crisis management, counterterrorism,<br />
risk assessment, close protection, operations<br />
management and physical security. He joins Cordant<br />
Security from First Security, where he was head of risk working on the<br />
company’s prestigious contract at the BBC. Responsibilities for that role<br />
included directing all security and risk management processes. This<br />
encompassed the legal governance of risk documents and protocols.<br />
McCann has also served as a counter-terrorism advisor for corporate<br />
contingency planning and was the Centre for the Protection of National<br />
Infrastructure’s lead for company risk.<br />
From 2004 until 2012, McCann was national training manager at The Senate<br />
Group with responsibility for providing security solutions to safeguard public<br />
and private sector organisations alike. He has also served as the lead<br />
security/training consultant for several Government agencies.<br />
Mark Briers<br />
Cranfield University and<br />
The Alan Turing Institute<br />
have jointly appointed<br />
Mark Briers as Professor<br />
of Cyber Security as the<br />
two organisations look to<br />
align their research and<br />
education agendas in<br />
Artificial Intelligence (AI)<br />
for defence, security and cyber security.<br />
Briers is the defence and security programme<br />
director for The Alan Turing Institute and, going<br />
forward, will be based at Cranfield University’s<br />
secure site at Shrivenham as well as The Alan<br />
Turing Institute’s headquarters in London.<br />
As part of this new role, Briers will be<br />
combining Cranfield University’s knowledge<br />
and experience in defence and security with<br />
The Alan Turing Institute’s foundational<br />
research base in data science and AI “in order<br />
to drive operational and societal impact”.<br />
Professor Mark Richardson, pro-vicechancellor<br />
for defence and security at Cranfield<br />
University, said: “It’s widely recognised that<br />
there’s a national and international skills<br />
shortage in data science and AI in all sectors,<br />
including defence and security. With Mark’s<br />
appointment and our evolving partnership with<br />
The Alan Turing Institute, we look forward to<br />
working together to tackle this gap through our<br />
education and research initiatives.”<br />
Professor Mark Briers responded: “It’s an<br />
honour to work at the intersection of two worldleading<br />
research and educational organisations<br />
and drive scientific and real-world impact. I’m<br />
excited by the opportunities ahead.”<br />
John Sephton MSyI<br />
MISRM<br />
John Sephton, an account<br />
director at Axis Security,<br />
has been appointed to<br />
the Board of Directors at<br />
The Security Institute.<br />
Sephton will now<br />
actively support the<br />
Institute in promoting the<br />
highest possible standards of integrity and<br />
professional competence in transacting the<br />
business of security.<br />
In addition to attending the Board’s AGM,<br />
conferences and strategy meetings, Sephton<br />
will have shared responsibility for membership<br />
communications, the Institute’s vitally<br />
important Continuing Professional<br />
Development programme, existing and new<br />
member engagement and the promotion of the<br />
prestigious Chartered Security Professional<br />
(CSyP) qualification.<br />
Having started out as a security officer,<br />
Sephton told Risk Xtra that he’s “honoured” to<br />
have been selected by the Institute for a<br />
prestigious director’s role. He stated: “I believe<br />
in mentoring security officers to help them<br />
realise their potential and achieve their goals.”<br />
Mike Hurst CPP<br />
In an effort to continue<br />
its expansion into<br />
various international<br />
markets, the<br />
International<br />
Foundation for<br />
Protection Officers<br />
(IFPO) has appointed<br />
Mike Hurst CPP to serve<br />
as the organisation’s representative in the<br />
UK. After several discussions with Hurst, the<br />
IFPO’s executive director Sandi Davies feels<br />
confident that he embraces the same goals<br />
and objectives as that of the Foundation.<br />
Hurst has spent over three decades<br />
operating in the security and fire professions<br />
as a specialist recruitment consultant and<br />
strategic advisor with HJA Consult (formerly<br />
HJA Fire and Security) and is also the cofounder<br />
of www.AllSecurityEvents.com (the<br />
dedicated security events listing site).<br />
Hurst is vice-chairman of the UK Chapter of<br />
ASIS International. He has held this role for<br />
nine years and also serves on the<br />
organisation’s Professional Development<br />
Council and its European Advisory Council.<br />
Hirst was a director of The Security<br />
Institute, standing down in 2017 having<br />
served the maximum six-year term of office.<br />
60<br />
Trial the technologies shaping the future of security.<br />
<br />
<br />
<br />
Show Me How<br />
<br />
To register for free visit: ifsec.co.uk/benchmark<br />
Running alongside:
ACCESS CONTROL<br />
ACCESS CONTROL<br />
ACCESS CONTROL<br />
KERI SYSTEMS UK LTD<br />
Tel: + 44 (0) 1763 273 243<br />
Fax: + 44 (0) 1763 274 106<br />
Email: sales@kerisystems.co.uk<br />
www.kerisystems.co.uk<br />
ACCESS CONTROL MANUFACTURER<br />
INTEGRATED DESIGN LIMITED<br />
Integrated Design Limited, Feltham Point,<br />
Air Park Way, Feltham, Middlesex. TW13 7EQ<br />
Tel: +44 (0) 208 890 5550<br />
sales@idl.co.uk<br />
www.fastlane-turnstiles.com<br />
ACCESS CONTROL<br />
NORTECH CONTROL SYSTEMS LTD.<br />
Nortech House, William Brown Close<br />
Llantarnam Park, Cwmbran NP44 3AB<br />
Tel: 01633 485533<br />
Email: sales@nortechcontrol.com<br />
www.nortechcontrol.com<br />
ACCESS CONTROL – SPEED GATES, BI-FOLD GATES<br />
SECURE ACCESS TECHNOLOGY LIMITED<br />
Authorised Dealer<br />
Tel: 0845 1 300 855 Fax: 0845 1 300 866<br />
Email: info@secure-access.co.uk<br />
Website: www.secure-access.co.uk<br />
HVM<br />
HTC PARKING AND SECURITY LIMITED<br />
St. James’ Bus. Centre, Wilderspool Causeway,<br />
Warrington Cheshire WA4 6PS<br />
Tel 01925 552740 M: 07969 650 394<br />
info@htcparkingandsecurity.co.uk<br />
www.htcparkingandsecurity.co.uk<br />
FRONTIER PITTS LTD<br />
+44 (0) 1293 422800<br />
marketing@frontierpitts.com<br />
www.frontierpitts.com
CCTV & IP SECURITY SOLUTIONS<br />
PANASONIC SYSTEM<br />
COMMUNICATIONS COMPANY EUROPE<br />
Panasonic House, Willoughby Road<br />
Bracknell, Berkshire RG12 8FP UK<br />
Tel: 0207 0226530<br />
Email: info@business.panasonic.co.uk<br />
CCTV POLES, COLUMNS, TOWERS AND<br />
MOUNTING PRODUCTS<br />
ALTRON COMMUNICATIONS<br />
EQUIPMENT LTD<br />
Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ<br />
Tel: +44 (0) 1269 831431<br />
cctvsales@altron.co.uk www.altron.co.uk<br />
CCTV<br />
CCTV<br />
MODICAM EUROPE<br />
Rapid Deployment Digital IP High Resolution CCTV40<br />
hour battery, Solar, Wind Turbine and Thermal Imaging<br />
Wired or wireless communication fixed IP. CE Certified.<br />
Modicam Europe, 5 Station Road, Shepreth,<br />
Cambridgeshire SG8 6PZ<br />
www.modicam.com sales@modicameurope.com<br />
CCTV SPECIALISTS<br />
PLETTAC SECURITY LTD<br />
Unit 39 Sir Frank Whittle Business Centre,<br />
Great Central Way, Rugby, Warwickshire CV21 3XH<br />
Tel: 01788 567811 Fax: 01788 544 549<br />
Email: jackie@plettac.co.uk www.plettac.co.uk<br />
CONTROL ROOM & MONITORING<br />
ADVANCED MONITORING SERVICES<br />
CCTV<br />
G-TEC DISTRIBUTION<br />
Gtec House, 35-37 Whitton Dene<br />
Hounslow, Middlesex TW3 2JN<br />
Tel: 0208 898 9500<br />
www.gtecsecurity.co.uk<br />
sales@gtecsecurity.co.uk<br />
EUROTECH MONITORING SERVICES LTD.<br />
Specialist in:- Outsourced Control Room Facilities •<br />
Lone Worker Monitoring • Vehicle Tracking • Message<br />
Handling • Help Desk Facilities • Keyholding/Alarm<br />
Response<br />
Tel: 0208 889 0475 Fax: 0208 889 6679<br />
E-MAIL eurotech@eurotechmonitoring.net<br />
Web: www.eurotechmonitoring.net
DISTRIBUTORS<br />
LEADING DISTRIBUTOR OF CONVERGED IP<br />
SOLUTIONS, INCLUDING CCTV AND ACCESS CONTROL<br />
ONLINE SECURITY PRODUCTS<br />
Security distributors direct to installers, property<br />
maintenance & facilities management companies<br />
MAYFLEX<br />
Our product range not only covers IP security products<br />
but also incorporates the cabling infrastructure and the<br />
Ethernet switching products necessary for a comprehensive<br />
security installation. We have a knowledgeable team<br />
of sales and technical experts that provide advice and<br />
support with system design and product choice. You can<br />
also order online up to 8pm for next day FREE delivery.<br />
Excel House, Junction 6 Industrial Park, Electric Avenue,<br />
Birmingham, B6 7JJ<br />
Tel: 0800 75 75 65 www.mayflex.com<br />
THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP,<br />
CCTV, ACCESS CONTROL AND INTRUDER DETECTION<br />
SOLUTIONS<br />
Phone 0800 880 6123<br />
Phone 0113 850 6123<br />
sales@onlinesecurityproducts.co.uk<br />
www.onlinesecurityproducts.co.uk<br />
AWARD-WINNING, LEADING GLOBAL WHOLESALE<br />
DISTRIBUTOR OF SECURITY AND LOW VOLTAGE<br />
PRODUCTS.<br />
NORBAIN SD LTD<br />
210 Wharfedale Road, IQ Winnersh, Wokingham,<br />
Berkshire, RG41 5TP<br />
Tel: 0118 912 5000 Fax: 0118 912 5001<br />
www.norbain.com<br />
Email: info@norbain.com<br />
IDENTIFICATION<br />
ADI GLOBAL DISTRIBUTION<br />
Distributor of electronic security systems and solutions<br />
for over 250 leading manufacturers, the company also<br />
offers an internal technical support team, dedicated<br />
field support engineers along with a suite of training<br />
courses and services. ADI also offers a variety of fast,<br />
reliable delivery options, including specified time delivery,<br />
next day or collection from any one of 28 branches<br />
nationwide. Plus, with an ADI online account, installers<br />
can order up to 7pm for next day delivery.<br />
Tel: 0161 767 2990 Fax: 0161 767 2999 Email:<br />
sales.uk@adiglobal.com www.adiglobal.com/uk<br />
WWW.IDENTIFICATIONSOLUTIONS.CO.UK<br />
IDENTIFICATION SOLUTIONS<br />
Members • Staff • Visitors • Contractors • Conference<br />
• Clubs • Delegates • Corporate ID<br />
www.identificationsolutions.co.uk
COMPLETE SOLUTIONS FOR IDENTIFICATION<br />
PERIMETER PROTECTION<br />
PERIMETER PROTECTION<br />
DATABAC GROUP LIMITED<br />
1 The Ashway Centre, Elm Crescent,<br />
Kingston upon Thames, Surrey KT2 6HH<br />
Tel: +44 (0)20 8546 9826<br />
Fax:+44 (0)20 8547 1026<br />
enquiries@databac.com<br />
INDUSTRY ORGANISATIONS<br />
TRADE ASSOCIATION FOR THE PRIVATE SECURITY<br />
INDUSTRY<br />
GPS PERIMETER SYSTEMS LTD<br />
14 Low Farm Place, Moulton Park<br />
Northampton, NN3 6HY UK<br />
Tel: +44(0)1604 648344 Fax: +44(0)1604 646097<br />
E-mail: info@gpsperimeter.co.uk<br />
Web site: www.gpsperimeter.co.uk<br />
POWER<br />
UPS - UNINTERRUPTIBLE POWER SUPPLIES<br />
BSIA<br />
Tel: 0845 389 3889 Email: info@bsia.co.uk<br />
Website: www.bsia.co.uk Twitter: @thebsia<br />
INTEGRATED SECURITY SOLUTIONS<br />
SECURITY PRODUCTS AND INTEGRATED SOLUTIONS<br />
HONEYWELL COMMERCIAL SECURITY<br />
Tel: +44 (0) 844 8000 235<br />
E-mail: securitysales@honeywell.com<br />
ADEPT POWER SOLUTIONS LTD<br />
Adept House, 65 South Way, Walworth Business Park<br />
Andover, Hants SP10 5AF<br />
Tel: 01264 351415 Fax: 01264 351217<br />
Web: www.adeptpower.co.uk<br />
E-mail: sales@adeptpower.co.uk<br />
UPS - UNINTERRUPTIBLE POWER SUPPLIES<br />
INTEGRATED SECURITY SOLUTIONS<br />
INNER RANGE LTD<br />
Units 10 - 11, Theale Lakes Business Park, Moulden Way,<br />
Sulhampstead, Reading, Berkshire RG74GB<br />
Tel: +44(0) 845 470 5000<br />
Fax: +44(0) 845 470 5001<br />
Email: ireurope@innerrange.co.uk<br />
www.innerrange.com<br />
UNINTERRUPTIBLE POWER SUPPLIES LTD<br />
Woodgate, Bartley Wood Business Park<br />
Hook, Hampshire RG27 9XA<br />
Tel: 01256 386700 5152 e-mail: sales@upspower.co.uk<br />
www.upspower.co.uk
SECURITY<br />
LIFE SAFETY EQUIPMENT<br />
INTRUSION DETECTION AND PERIMETER PROTECTION<br />
OPTEX (EUROPE) LTD<br />
Redwall® infrared and laser detectors for CCTV applications<br />
and Fiber SenSys® fibre optic perimeter security<br />
solutions are owned by Optex. Platinum House, Unit<br />
32B Clivemont Road, Cordwallis Industrial Estate,<br />
Maidenhead, Berkshire, SL6 7BZ<br />
Tel: 01628 631000 Fax: 01628 636311<br />
sales@optex-europe.com www.optex-europe.com<br />
C-TEC<br />
Challenge Way, Martland Park,<br />
Wigan WN5 OLD United Kingdom<br />
Tel: +44 (0) 1942 322744<br />
Fax: +44 (0) 1942 829867<br />
Website: www.c-tec.com<br />
PERIMETER SECURITY<br />
INTRUDER AND FIRE PRODUCTS<br />
CQR SECURITY<br />
125 Pasture road, Moreton, Wirral UK CH46 4 TH<br />
Tel: 0151 606 1000 Fax: 0151 606 1122<br />
Email: andyw@cqr.co.uk www.cqr.co.uk<br />
TAKEX EUROPE LTD<br />
Aviary Court, Wade Road, Basingstoke<br />
Hampshire RG24 8PE<br />
Tel: +44 (0) 1256 475555<br />
Fax: +44 (0) 1256 466268<br />
Email: sales@takex.com<br />
Web: www.takex.com<br />
SECURE CONNECTIVITY PROVIDERS<br />
SECURITY SYSTEMS<br />
CSL GROUP<br />
T: +44 (0)1895 474 474<br />
sales@csl-group.com<br />
@CSLDualCom<br />
www.csl-group.com<br />
ONLINE SECURITY SUPERMARKET<br />
BOSCH SECURITY SYSTEMS LTD<br />
PO Box 750, Uxbridge, Middlesex UB9 5ZJ<br />
Tel: 0330 1239979<br />
E-mail: uk.securitysystems@bosch.com<br />
Web: uk.boschsecurity.com<br />
EBUYELECTRICAL.COM<br />
Lincoln House, Malcolm Street, Derby DE23 8LT<br />
Tel: 0871 208 1187<br />
www.ebuyelectrical.com
VACANT PROPERTY TO<br />
SECURE?<br />
WE HAVE THE<br />
SOLUTION<br />
Steel Screens, Keyless Security Doors,<br />
Wireless Alarms, Temporary CCTV and<br />
Property Inspections. Our security solutions<br />
protect your vacant property against the<br />
threat of vandalism, theft, arson and<br />
squatters. FAST.<br />
With over 25 years’ experience, we’ll only<br />
install the most suitable and cost-effective<br />
solution for your individual property.<br />
www.clearwaysecurity.com | Tel: 0207 096 7736
Secure operations 24/7 to see all the details,<br />
all the time with Bosch FLEXIDOME IP starlight 8000i.<br />
With quick installation plus wireless and remote commissioning, camera<br />
adjustments can be corrected whenever needed plus up to 4k Ultra HD<br />
resolutions and starlight technology so you can see all the details all the time.<br />
Find out more at boschsecurity.com