TypeWell Brochure: An Overview for Disability Service Professionals

An Overview for Disability
Service Professionals

What is TypeWell?
TypeWell is a widely used, affordable system
providing speech-to-text accommodations for
people with hearing loss or other differences
related to learning and communication.
Using advanced abbreviation software, a
trained TypeWell transcriber synthesizes
the essence of the discussion in clear
English text, in real time.

Technology that can be adapted to
any setting and any device.
A TypeWell transcript provides access to realtime
communication, whether the transcriber is
located in the same room or in a remote location.
Transcribers typically use a laptop on a small,
portable table, and some may use a wireless
microphone to access the audible discussion.
The consumer can sit or work anywhere in the
room and immediately view the transcript on a
computer or any mobile device.

Communication access for highly technical
classes and workplace settings.
TypeWell’s ever-expanding 500,000-word
dictionary includes specialized vocabulary
encountered in advanced sciences, engineering,
and mathematics. A qualified TypeWell transcriber
can also use a special keyboard setting to access
an extensive dictionary of math/science symbols
and notation.

We’re thinking ahead.
With the shift to online learning and flipped
classrooms, TypeWell transcribers are adapting
to new technology and are
integrating their text output with
captioning software and e-learning
platforms. Many transcribers use
their skills outside of the classroom
to produce transcripts of videos to
help institutions comply with new
captioned media regulations.
TypeWell transcribers are thoroughly
vetted, rigorously trained, and have ongoing
opportunities to improve their skills.
TypeWell provides online and in-person training
for transcribers’ continuing education and
professional development, along with online peer
networking to respond to immediate challenges
and fluctuating demands. Successful transcribers
have a career that is portable and rewarding.

Experience it for
yourself!
TypeWell offers free on-site and
remote demos.
A consumer who is new to speech-to-text
accommodations may not know how a meaningfor-meaning
system like TypeWell differs from
verbatim captioning (also known as “CART”),
traditional note taking, or sign language
interpreting. Let us show you.
All you need is the speakerphone setting on
your office or cell phone, and a computer with
Internet access. An experienced provider will
transcribe your conversation live, so you and the
consumer can decide whether TypeWell is the
right accommodation.
For an on-site demo, contact us to locate a service
provider in your area.

If you train new
service providers...
We can help you screen and recruit new
transcribers who are committed to a high
quality user’s experience.
Unlike other meaning-for-meaning systems,
TypeWell has a screening process to ensure that
candidates for training have the necessary speed
and language skills to succeed in the course.
TypeWell uses a team of experienced teachers
who provide personalized feedback and who
are committed to maintaining TypeWell’s quality
standards for communication access.

Consider dually-trained service providers.
Do you have contract or staff interpreters who
happen to have excellent typing and grammar
skills? We have extensive experience crosstraining
sign language interpreters in TypeWell’s
speech-to-text system. It is a natural extension of
their skills, and the additional training makes them
more versatile and more marketable.

TypeWell transcribers begin their careers
by gaining on-site experience, and can later
work off-site.
We believe that it is crucial for transcribers to
experience the professional and interpersonal
aspects of working in classrooms and meeting
rooms. That is why we require all TypeWell
transcribers to gain on-site experience before
doing any remote or post-production work.
If you contract with
existing providers...

TypeWell can refer you to a local freelancer
or agency for on-site or remote services.
If you have a last-minute request for speechto-text
services or if the required hours vary by
semester, the most cost-effective solution is to
contract with an outside provider. We can help you
with common budget and cost questions, scan our
database to find a local freelancer in your area, or
recommend an agency that is best suited to your
particular needs.

Kate Ervin
Executive Director
P.O. Box 221
Patagonia, AZ 85624
844-TYPEWELL
844-897-3935
Web:
typewell.com/about
E-mail:
support@typewell.com