VOL. 4, NO. 3 SUMMER 2019
Two year guaranteed protection
Improves gloss up to 10%
What is Diamond Plate?
A: Diamond Plate is a nano ceramic polymer coating that reacts with your vehicle’s
clear coat finish to form a second layer and thicker coating for added protection.
These highly cross-linked coatings are extremely weather resistant, provides UV
protection, wear and acid rain resistance. These coatings are so durable they are
used widely in the aerospace industry.
Our Warranty Protects Against
• ACID RAIN
• BIRD DROPPINGS
• TREE SAP
• AEROSOL SPRAY PAINT
• ROAD DE-ICING MATERIALS
• HARD WATER SPOTS
• UV DAMAGE
• PAINT OVER SPRAY
(from newly painted road lines.)
The Diamond Plate 2 Year Warranty
Is backed by an A+ insurance carrier.
Therefore, if a claim is filed, both consumers
will never have to pay
for the price of repair.
Diamond Plate Kit Includes:
• 1 Vile of the Patent Pending Diamond Plate
• VisionBlade Hydrophobic Windshield Protector
• Microfiber Finishing Towel
• P.O.S. Customer Hand Outs
• The Diamond Plate Warranty
Desk Topper Pop Up Sign
Simoniz USA, Inc, 201 Boston Turnpike, Bolton CT, 06043, 800-227-5536
Porsche or Pinto. ......... 4
All the Detail . ............ 5
The Shining Shop Auto Detailing
Business of Detailing . .... 8
Avoiding The Burn
Nitty Gritty ............. 10
Getting to Know
Robert “Bob” Wrasman
Innovations . ............ 14
OSHA News . ............ 16
Oh No! It’s OSHA News
Industry Dirt . ........... 18
IDA Column . ............ 25
A Tale of New Chapters
Detail Doctor . ........... 24
What do you know about mold?
Cover Story . ............ 28
Got the Right Buff?
Vol. 4, No. 3, Summer 2019
Publisher: Jackson Vahaly
Editor: Debra Gorgos
Design: Katy Barrett-Alley
Auto Detailing News is published 4 times per year
and is independently owned by Jackson Vahaly.
Web address is www.autodetailingnews.com
All inquiries should be directed to:
Auto Detailing News
110 Childs Ln. Franklin, TN 37067
Copyright © 2018
2 Dollar Enterprises/Auto Detailing News
All Rights Reserved.
One More Thing ...
As I am writing this, and while words like “tariffs,” “Trump,” “trade,” “economy,” and
“commerce” are splattered across my television, computer and Sunday paper, and I wonder how it
all is affecting my friends in the auto detailing industry, I am relieved to learn that Mother Nature
is doing her part to make sure those in the auto appearance industry have plenty of customers.
Thanks to the massive season invasions of lovebugs, detailers, especially those in Florida, Texas,
the Carolinas, Georgia and Mississippi, are presenting with vehicles encrusted with lovebug goop.
Carcasses, and whatever else is left behind after a bug on bun lovefest, are a car owner’s nightmare,
but detailers are left with a marketable and profitable opportunity. And, now, in Ohio, a colossal
It is with great regret that I admit to a mistake appearing in the Spring 2019 issue of Auto Detailing News.
The cover story on boat detailing, showed the before and after photos reversed. We know all of you are
smart, so we are hoping you noticed, but didn’t mind the mistake:
As I hold my head in shame, I hope something
like this will not happen again. Ben Thompson,
founder of Mavinate, LLC, did an amazing job
with providing the content and I hope it everyone
enjoyed it and all of the other material in
invasion of mayflies is wreaking havoc on vehicles.
The mayflies apparently started out in Lake
Erie, burying their eggs in the sediment. The invasion
was so giant that it even showed up on weather
radar reports. In other auto-infiltration news that
only an auto detailer would appreciate, a 16-foot
long cobra was found in the engine of a car in
Thailand. Special rescuers had to be called in to
remove the venomous reptile. And, snakes aren’t
just hitching a ride in Asia, a woman in Santa Fe,
New Mexico, was shocked to find a red racer snake
in her glove compartment on June 30, 2019. The
snake didn’t hurt the woman, but her own car did after she jumped out upon finding the snake and
forgot the car was in drive… you can probably guess how that story turned out.
And in Cleveland County, Oklahoma, a 5-foot-long, black
rat snake was found in a car engine on June 17.
Sandy Moore-Furneaux, a rescue liaison for the Oklahoma
City Herpetological and Invertebrate Society, told KOCO News
5 the snake probably followed a mouse or rat up into the engine.
So, the bottom line here is all detailers need to proceed with
caution, or at least invest in a good snake charming how-to book.
And, one more thing before I sign off, I had a fantastic time
at the recent Car Wash Show in Nashville. Booths were bustling,
detailers were connecting and music was in the air. I even got
to sing some karaoke with some detailing industry altos and
sopranos at the famous Ms. Kelli’s karaoke bar on Printer’s Aly.
San Antonio is the next stop for the Car Wash Show in 2020 and
I see there are about 10 karaoke bars near the convention center.
Who’s with me?
Until next time,
VOL. 4, NO. 3 • SUMMER 2019 | AUTO DETAILING NEWS | 3
It’s no secret that
detailers know their
cars. But, let’s put
the skills to the test.
___ 2009 Toyota Tacoma
___ 2016 Mazda 6
___ 2015 Volkswager Passat
___ 2006 Subaru Impreza
___ 2013 Ford F-150
___ 2017 Subaru Forester
But, let’s put the skills to the test.
Can you tell the make, model and
year of each vehicle posted below?
Answers are on the bottom of the
page. Good luck!
a. 2015 Volkswagen Passat
b. 2006 Subaru Impreza
c. 2009 Toyota Tacoma
d. 2017 Subaru Forester
e. 2013 Ford F-150
f. 2016 Mazda 6
4 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
The Shine Shop
910 Shirley Manor Road, Reisterstown, Maryland
Name of Owner:
Types of Services Offered:
We offer paint correction and Modesta Glass Coatings
September 23-25, 2019
See Clearly. Drive Safely. ®
Automotive Glass Care
& Protection Kit
• Repels Water, Snow, Ice, Dirt, & Road Salt
• Will Last Up To Two Years On Windshields.
• Lab Tested
• Inorganic, UV Resistant
Coating For Glass.
Atlantic City Convention Center
Host Hotel: The Borgata Hotel Casino & Spa
Host Association: NYSCWA
Serving the Professional
Market since 2009
• Long Lasting, Durable Finish
• Lab Tested For Longevity
• Quick Aerosol Application
with One Sanding Step.
Call 1-800-868-8590 or online at nrccshow.com
6/13/19 8:32 PM
VOL. 4, NO. 3 • SUMMER 2019 | AUTO DETAILING NEWS | 5
Number of Employees
(not including the owner): Zero
Year it Opened: We opened the
shop full time in 1999
Hours/Days of Operation:
We were booked 7 days per week
for the first 13 years or so, then cut
down to 6 days per week and now
we are strictly 5 per week.
Methods of Advertising:
We have never advertised — never
even listed the business in the
phone book (when there was such
a thing). Our business was strictly
grown by word-of-mouth of satisfied
customers. We did eventually
start a website. This was mainly
to educate our clients on what a
ceramic coating is vs. wax, and we
recently started Facebook and Instagram
pages. We also do a weekly
call in to a talk radio show called,
“You Auto Know.” The show belongs
to a good friend and client.
Most Popular Service:
Our most popular service is the
complete package of paint correction
and perfection topped with
a Modesta Glass Coating for the
paint, Modesta BC06 Rim Coating
for the wheels and Modesta
EGC Glass Coating -— total protection
for your investment.
Busiest Season: We are busy
year round, and we are generally
booked 3 to 4 months in advance.
What are your Business Goals?
Our business goals are to continue
to offer personalized service and
complete satisfaction of our clients’
expectations as we have for
the last 20 years.
Favorite Detailing Tool:
My most important detailing tool
is my knowledge and skills, as well
as my continual education in the
latest processes — without those
all the fancy tools and products in
the world would not give the results
6 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
VOL. 4, NO. 3 • SUMMER 2019 | AUTO DETAILING NEWS | 7
THE BUSINESS OF
How to keep from getting burned out due to
the physical and mental demands of detailing
By Rob Schruefer
Rob Schruefer is the owner of On The
Spot Detailing out of Columbia, Maryland.
He proudly serves on the board of the
International Detailing Association and works
tirelessly to ensure that detailing business
owners receive business development
support to help them achieve their goals.
As a successful businessperson it can
be difficult to keep a work/life balance
in line. You are successful because you
can keep your head down, and work to
complete tasks or goals and keep your
business moving forward. But, just as
important as it is for your business to
progress, it is just as vital to make sure
your home and family life do not suffer
because of it. Working too hard and for
too many hours on end creates burn out,
and a home life ultimately pays the price.
Irreplaceable at work, and at home
I have struggled with finding a proper
work and life balance in the time I have
owned my own detailing business. When
I was in my 20s, it didn’t really matter as
much. I had no children, and as long as
I had a little time left for my social life, I
had no complaints. As I grew older, and
my life changed, it became clear that it
would be difficult to raise a family and put
in the number of hours I was working.
I had my first child, and started to cut
back by only working 6 days a week. I
would promise my wife that I would take
off at least Saturdays also, but something
always came up, and I felt as though I
HAD to be there to solve any problems
that arose. Then, our second child came
along, and I was still putting in 6 long
days of work each week. I wanted to be
at home, but I felt as though I NEEDED
to be at work. It would cause fights at
home, and a feeling of burn out at work.
A turning point
It was not until my oldest started to
play sports and all of his games were
scheduled on Saturday mornings that
I realized this was going to be a major
problem. My dad had always been at
all of my games and practices, and I
intended to do the same thing. Like
most things in life, that wass easier said
than done and I had a lot of questions,
“Who was going to do it if I was not
there?”, “What would happen if there
is a problem?” and, “Will this be to the
detriment to the success of my business?”
The work/life balanced had reached
a tipping point, and if I wanted my
business to truly be successful, I needed
to find a way for it to operate without me
being there constantly. I also knew if I
wanted to be happy, I needed to be there
for my family.
How I made positive changes
If you are also sitting on the cusp of
burn out or you are experiencing an outof-whack
work/life balance, here are a
few things that I implemented that have
worked for me.
1. Hiring quality management.
I discovered a while ago that a great detailer
does not always make for a great
manager. Proper management involves
a skillset that not many detailers have,
such as, communication, problem solving,
and customer service skills. I hired
managers from outside of the detailing
world, with real life management experience.
They were equipped and trained to
understand the management aspects of
the business, and were easily taught what
they needed to know about detailing. Being
able to delegate the work to someone
else freed up an enormous amount of
my time, and greatly lightened my load.
2. Creating procedures
My company now as an order and chain
that problems and issues follow. Now, if
something escalates and it gets back to
me, it is a pretty serious situation. Lesser
things can be taken care of by the detailers
or the managers. By empowering
people to solve their own problems,
they not only took on the responsibility
of solving the problems themselves, but
it eventually got to a point that they felt
bad bringing me things they could not
take care of themselves.
3. Letting go of the reins.
This is always one of the most difficult
things for someone who is used to always
being in control. No one will ever
care about the business as much as you
do, but you can trust people to do their
jobs in the best interest of the company.
I found that once I started to back off,
things ran smoother without me sometimes.
I was no longer there as a fall back
or crutch for people to use, they were
forced to figure it out themselves. It did
not take long before my presence was not
necessary, and when I was there, I was
able to really get to work ON the business
and get things completed.
Remember, there is no perfect
formula to ensure that your business
will run smoothly without you, but there
is a 100 percent chance you will burn
yourself out if you work long days, and/
or 7 days a week, without a vacation.
8 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
EXPERIENCE THE EVOLUTION OF EXCELLENCE
RUPES USA, Inc.
531 South Taylor Ave
Louisville, CO 80027
T +1- 877-224-5750
Available now at
authorized RUPES distributors nationwide
Getting to Know...
By Debra Gorgos, Editor
Robert Wrasman is a determined
man. But, determined for a good reason.
Wrasman is intent on sharing his
wealth of knowledge on the history of
automotive paints with every detailer to
better their adroitness. With a head of
John F. Kennedy hair and a childlike enthusiasm,
I had the pleasure of meeting
him at the 2018 Mobile Tech Expo. He
sat down next to me at the International
Detailing Awards dinner and spoke poetically
about his MTE educational seminar.
Hello, Debra, he started out. My
name is Bob Wrasman and I think your
readers could really benefit from the talk
I just gave. I want them to know as much
as me, he added, noting that he has been
a part of the detailing industry for a long
time. He then spoke with as much fervor
about his kids and his wife. They are
my whole life, he said. My wife and I are
a team. In fact, he had to take off after
the final IDA speech. “I have to call my
son,” he said, “He works in Orlando and
I want to meet up with him tomorrow.”
And, before he left, he made sure to tell
me that he really wants our readers to
hear about paint finishes and types of
car paints. Wrasman then handed me his
card and asked for mine and assured and
said he would be in touch. A few days
later, after the MTE was in the rearview
mirror, Wrasman kept his promise and
sent me a slideshow on the history of
car paints. And, yes, we will be sharing
his car paint knowledge in the next issue
of Auto Detailing News, but for now, I
wanted to introduce Wrasman to all of
you and hopefully properly represent his
passion for the industry and its people in
the following interview.
What is your full name?
Robert Joseph Wrasman. I go by Bob
Wrasman and my family calls me Bobby.
Where did you grow up?
I grew up in Lima, Ohio, on the east
side near Westminster, Ohio.
When and how did you
get involved in the
1978. I started painting and restoring
old cars to drive at 16 years old and started
painting and cleaning cars at Kaiser’s
Custom Body Shop and at Ziebart I was
rustproofing and detailing cars.
What jobs have you
held over the years?
My first job was being a farmer at
10 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
home. Then I worked in the body shop
and then started working at Ziebart. I did
a lot of different jobs at Ziebart (sunroofs,
window tinting, bed liners…) and worked
my way up to manager during this time. I
painted cars and restored cars at night also.
What is your current position?
I am Senior International Trainer of
CAR BRITE NITEO products.
What is it you like
about your job?
The people I get to meet and help and
teach. And, also, giving back.
What are some of the
facing detailers today?
All of the laws and regulations and
that there are so many different surfaces to
clean and there are so many polishes out
VOL. 4, NO. 3 • SUMMER 2019 | AUTO DETAILING NEWS | 11
What advice do you have
for detailers who are facing
Don’t give up and learn from your
setbacks. I made many mistakes over the
years that cost me money by over promising
things to customers. Also, my advice is
to: Under promise and over deliver.
What is the biggest mistake
you see detailers making in
terms of detailing a vehicle?
They don’t charge enough, and they
let the customers control the conversation.
It could be due to a lack of confidence.
But, when a customer is coming
to you for advice, be the pro they are
looking for. Also, all detailers need to
keep learning and get to know the top
owners and trainers.
What is it you like
about the detailing industry?
The people. I like traveling all over
and all the companies I have worked
with and the fellowship. I also like seeing
the finished product the way people
look at their vehicle when we do “our
magic” to it.
You spoke at the recent
Mobile Tech Expo.
What was the topic you spoke
about and why was it an
important session for detailers?
Speaking at Mobile Tech was my way
of “giving back” and thanking the International
Detailing Association (IDA)
and the [organizers and attendees] of
the MTE which are both so close to my
heart. I wanted [to offer up] something
different. My topic was on the history of
car paints and understanding them and
their hardness from a body shop background.
I went back to 1900 to present
day. My point was that if you had the
chance to detail a museum full of cars —
some of which have single stage paints,
or nitrocellulose lacquer, or linseed oil —
you better know how to go about it . Also,
I shared a list of hard and soft paint building
data for an app or database to help
detailers make the right choices and help
new detailers who are just starting out.
What keeps you motivated?
Family. Doing my best. Giving back
life to cars.
What do you
like to do on your day off?
I have a big garden. I golf with my
family and enjoy fishing in my pond.
Is there anything about
you (talents, hobbies,
famous relatives) that
might surprise our readers?
I pride myself on learning more every
day. Working on my farmhouse (pictured
above), I have learned brick-laying,
block-laying, and have been digging my
farm pond. I also installed my own metal
roof on my house, installed my gas
furnace. An interesting story to share:
My mom, when she was a kid, would go
roller skating and one of the boys that
would come and skate with her and my
aunts was Neil Armstrong, the first man
on the moon. I would kid my mom and
ask, “Did he promise you the moon?”
and she would just laugh.
12 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
MORE CHOICES. BETTER RESULTS.
The most comprehensive line of professional detailing products in the industry.
Delivered to your door by pros that know.
C E R A M I C S i O 2
S P E E D S P R A Y
The fastest way to ceramic protection
Enhances Performance of Black Pearl
Ceramic Si02 Coating
Ceramic SiO2 Coating Kit
LASTS UP TO 1 YEAR
To Find A Distributor: www.carbrite.com
Introducing new & improved products for professional auto, boat & motorcycle detailers.
New website from Belanger
Belanger has introduced a completely redesigned
and improved website that’s located at belangerinc.
com. The new mobile-responsive site was developed to
provide customers with a more user-friendly design that
allows easy access to critical technical resources, as well
as helpful educational materials. The new site also aligns
the Belanger brand with the image standards of the newly
formed OPW Vehicle Wash Solutions business unit.
“Creating one effective eco-system for car wash
solutions is a contributing factor to the success of our
new vehicle wash brand,” said Gary Campbell, General
Manager for OPW Vehicle Wash
Solutions, which includes Belanger and
PDQ. “A new Belanger site that provides
the same intuitive experience as our other OPW business
unit pages is a major step in improving purchasing,
service and education for our vehicle wash customers.”
Aside from new branding and an updated design, the
Belanger website houses an expansive resource library of
technical guides, product literature and helpful videos for
distributors to deepen their knowledge of the products
and enhance customer support. To expedite and simplify
the user journey, the site also features these user experience
• Improved navigation featuring a more intuitive
• Improved search functionality to make narrowing
down and finding relevant results easier
• Cleaner layout that puts key content first and
guides users to their desired destination in
Leather wipes and interior detailer
from Griot’s Garage
Griot’s Garage now offers a leather wipe
called Leather 3-in-1 Wipes. The wipes condition
and protect newer leather in one quick, easy
step. Its rich conditioners penetrate leather grain to moisturize,
soften, and keep leather looking, feeling, and smelling factory
fresh. Advanced polymers create a stain-resistant barrier to
protect against UV damage, premature aging, and cracking.
Griot’s Garage is also offering a new Interior Detailer.
Powered by aerosol, this product makes quick work of dust, dirt,
G&G Industrial Lighting announces the release of the
new VPX Industrial Vaporsealed LED Linear, a low-profile,
waterproof solution for harsh environments. The VPX is driverless,
seamless and IP68 rated. Its compact 1” round housing is
permanently sealed and requires no assembly. This vaportight
reduces the risk of failure by more than 80% in comparison to
The VPX was derived from a need for a high efficiency
vaportight that is able to withstand prolonged exposure to harsh
environments without the need for assembly or maintenance.
A seamless extruded housing provides IP68 ingress protection
along with excellent chemical and UV resistance without the
use of clips, gaskets or seals. By creating a completely sealed
housing, the VPX prevents any risk of water intrusion and will
and fingerprints imparting a natural look and protection from
harmful UV rays on all surfaces, including audio/navigation
screens. Interior Detailer’s anti-static technology resists dust build
up on interior surfaces. Interior Detailer’s aerosol delivery is especially
beneficial for nav screens because it is a dryer application
which protects sensitive electronics from moisture accumulation.
It delivers a natural, crisp, streak-free, original OEM finish with
no greasy feel or residue. It is also silicone free and leaves a cabin
smelling citrus fresh and clean.
Lighting for harsh environments from G&G
not collect debris. By also eliminating the need for
a traditional LED driver, VPX is able to connect
directly to AC line voltage to drive the LEDs,
resulting in higher efficiency, smaller size, longer
life and greater reliability. By removing the power
source, the overall size of the fixture is significantly
decreased, resulting in a much smaller
footprint with a lumen density of 150 lumens per
cubic inch. The VPX incorporates the highest
quality components and the latest LED technology to achieve an
efficiency of over 120 lumens per watt and 1250 lumens per foot.
G&G’s lighting products are proudly Made in America, all
of which are engineered, tested, manufactured, assembled and
shipped from one facility in Clifton Park, New York.
ColorBond is offering a new
website to provide customers with
the best online experience. The new
website was designed to improve the
customer experience and is now more
convenient for people to shop with
their phone. The navigation is now
easier, it’s easier to find a paint color
and the website uploads faster. The
visual appeal is improved as well.
According to ColorBond web
developer, Dennis Miller, “We
constantly review what our customers
need and found the user-friendliness
of the website was becoming an issue
when viewed on mobile devices. It has
been designed to be primarily viewed
on desktop or laptop computers.
Now, with over fifty percent of our
customers viewing the website on a
mobile device we needed a responsive
website that was mobile as well as
desktop friendly. As well, the graphics
and layout of the website in general
had become dated.”
14 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
gets new look, features
The popular website, AutoCareForum, managed by Self Serve
Car Wash News Publisher Jackson Vahaly, has been updated and
features a new website address, features and look. The online
forum, which has been around since 1996, has about 14,000
threads and over 121,000 posts.
The forum’s new address is carwashforum.com. It is now a lot
more modern, and user-friendly, especially when used through a
CSI ® Introduces Ultra Presoak UF224,
an Ultra concentrated high
foaming presoak designed for high
Cleaning Systems, Inc. (CSI) of De Pere,
Wisconsin is pleased to introduce a new product,
Ultra Presoak UF224. This is an ultra-concentrated
high performance All-In-One liquid
alkaline presoak for all types of car washes.
UF224 was developed with unique surfactant
matrix, organic builder, and powerful solvent for
the best performance in car wash cleaning. The
ideal ratio of surfactant / builder / solvent in the
product assures the best cleaning performance,
in multiple car wash cleaning situations, with
attractive foam presentation for customer appeal
This product has great compatibility to
other alkaline products, surfactant blends, and
extenders utilizing it in various environments.
It has proven to be very effective in overcoming
some water hardness and continuing to perform
at a high level. It is perfect for Touchless
Automatics, Presoak Arches, Prep Guns in Tunnel
Applications, and Presoak and High-Pressure
Soap in self-serve car washes.
Ultra Presoak UF224 is a presoak that delivers
optimum coverage to the surface and ensures
safety and great cleaning effectiveness to the
vehicle. Learn more at https://www.cleaningsystemsinc.com/product/ultra-presoak-224/.
Please contact your Regional Sales Manager
or Customer Service at 920-337-2175 or
October 17 th - 20 th , 2019
Charleston, South Carolina
CETA and PWNA will co-locate their trade show again this year.
The two associations coming together will bring incredible
opportunities for attendees. While both associations will
remain independent and have events on their own, CETA and
PWNA share one goal:
Two Teams. One Vision.
Advancing the industry forward.
CETA Host Hotel
The Embassy Suites by HILTON
Charleston Airport Hotel & Convention Center
5055 International Boulevard
North Charleston, South Carolina 29418
Just 2 miles from the Charleston International Airport (CHS)
Visit www.ceta.org for a Registration form
or email email@example.com
Business Meeting, Opening Reception,Seminars,
Trade Show, Women of CETA, and celebrating all in
Not a member? Contact CETA today!
Humorous Motivational Speaker
If You’re Going to Lead, You Need to COACH
Strengthening Your Influence, Effectiveness,
and Impact as a Leader
“Take Two Chuckles and Call Me in the Morning”
Relieving Stress Through the Power of Laughter
Friday, Oct 18th, 2019
8:00am Shot Gun Start
Great Prizes | Wonderful Atmosphere
& Includes Lunch!
Limited Exhibit Space Available!
Your Industry Trade Show | Working for you all year long
The ONLY Trade Show with the Top Manufacturers,
Suppliers, and Distributors in the Industry.
• Member only event-(all attendees are members of the Industry)
• Awesome Give-Aways
• Outdoor Demos
• Technical Updates for the Industry
• Opportunities to Network with members of the
• Best Opening Reception in the Industry -
Sponsored in part by
Women of CETA
11th Annual Meeting & Luncheon
Date: Friday, October 18th, 2019
Time: 11am - 1pm
Location: Embassey Suites Meeting Rm 4
Come join the Women of CETA to celebrate its
11th Annual Meeting. It’s a forum where we
can visit, enjoy fellowship, and have fun!
IT’S A PROFITABLE INVESTMENT
For complete show details visit firstname.lastname@example.org
VOL. 4, NO. 3 • SUMMER 2019 | AUTO DETAILING NEWS | 15
OH NO …
It’s OSHA News!
It’s not all bad, but if you don’t already know, the Occupational Safety and Health Administration
of the United States Department of Labor (OSHA) has announced the following…
Businesses honored for hiring veterans
When hiring, ADN believes a good pool
of applicants to consider are veterans.
Not only do they most likely understand
the value of hard work, they also put
their lives on the line to protect us. And,
OSHA, and President Donald Trump
agree. And, wherever your party affiliations
lie, or if you loathe or love our
current leader of the free world, it should
be noted that in 2017 he signed into law
the Honoring Investments in Recruiting
and Employing (HIRE) American Military
Veterans Act, creating the HIRE
Vets Medallion Program. Last year was a
trial-run of the program and in 2019 in
went into full implementation.
Back in November 2018, the U.S.
Department of Labor announced recipients
of the 2018 HIRE Vets Medallion
Program Demonstration Award, “recognizing
job creators for their leadership
in recruiting, employing, and retaining
America’s veterans.” Honorees include
small businesses, community-based nonprofits,
and national companies.
“America’s veterans are proven leaders
who bring skills, dedication, and determination
to our nation’s workforce,”
said U.S. Secretary of Labor Alexander
Acosta. “To earn a HIRE Vets Medallion
Award, job creators must demonstrate
a solid commitment to providing
veterans with the opportunity to build
a meaningful career. This program recognizes
a standard for excellence in veterans
hiring, and helps veterans identify
employers who are committed to advancing
veterans in the workplace.”
Recipients of the 2018 HIRE Vets
Medallion Program Demonstration
Award were evaluated based on a range
of criteria, including:
✔ Veteran hiring and retention
✔ Availability of veteran-specific resources
✔ Leadership programming for veterans
✔ Dedicated human resources
✔ Compensation and tuition assistance
programs for veterans
Applications for the 2019 HIRE Vets
Medallion Program became available to
employers on January 31, 2019.
Businesses cited for exposer to hazardous chemicals, improper ladder safety
As detailers continuously work with
chemicals, and are also often on foot in
slippery conditions, it is important to make
sure each and every employee is safe, otherwise
OSHA will hand out stiff penalties.
In San Angelo, Texas, OSHA cited 7 S
Packing LLC – operating as Texas Packing
Company for exposing workers to releases
of hazardous chemicals. The company
faces $615,640 in penalties.
OSHA determined that the meat-packing
facility failed to implement a required
Process Safety Management (PSM) program
for operating an ammonia refrigeration
unit containing over 10,000 pounds of
anhydrous ammonia. The employer also
failed to provide fall protection, guard machines
and equipment, control hazardous
energy, and implement a respiratory protection
The PSM Covered Chemical Facilities
National Emphasis Program focuses on reducing
or eliminating workplace hazards at
chemical facilities to protect workers from
catastrophic releases of highly hazardous
chemicals. PSM standards emphasize the
management of hazards associated with
highly hazardous chemicals, and establishes
a comprehensive management program
that integrates technologies, procedures,
and management practices to prevent an
The company has 15 business days from
receipt of the citations and penalties to comply,
request an informal conference with
OSHA’s area director, or contest the findings
before the independent Occupational
Safety and Health Review Commission.
And in Tumwater, Washington,
OSHA fined the Dollar Tree for repeated
safety violations, including blocked emergency
exit routes, unsafe ladder use and
improper stacking of merchandise . A recent
inspection resulted in several “repeat
willful” and other violations for unsafe
merchandise storage and handling, and
obstructed exit routes.
The $503,200 fine is also related in
part to L&I finding the same safety hazards
at the store during multiple visits.
The violations continued even after the
company was informed by an L&I inspector
of the safety hazards during earlier
visits and was provided specific instruction
on how to improve employee safety
at the store and avoid further violations.
“Even after multiple large fines, it appears
this company has not gotten the
16 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
message to ensure their safety and health
system is working in every Washington
store location,” said L&I Assistant Director
Anne Soiza. “This fine is one of the
largest we’ve issued, and we will apply
pressure to Dollar Tree until its leadership
takes sustained, comprehensive steps to
prevent serious hazards.”
This is the third substantial L&I citation
and fine involving Dollar Tree in just
over a year. Since the beginning of 2017,
L&I has completed 15 inspections at Dollar
Tree stores after complaints and referrals
about unsafe working conditions.
The Virginia-based company has dozens
of stores throughout Washington. Prior
to this most recent citation, Dollar Tree has
been fined nearly $593,000 since 2013. Last
year, a store in Bonney Lake was fined
$166,000 for three willful violations, and a
Kelso Dollar Tree was fined $140,000 for
violations similar to the ones found at the
Vancouver store in this recent inspection.
Dollar Tree’s corporate office controls
inventory for local stores, and shipments
arrive frequently. Challenges with too
much inventory and not enough storage
space lead to high stacks of boxes, often
leaning over, which cause blocked and impeded
pathways and other hazards.
Improperly stored merchandise can
fall, resulting in serious injuries or death
if the boxes strike employees or cause
employees to fall, or if exits are blocked
during an emergency. Lifting heavy boxes
onto over-the-head stacks is also likely to
cause strains and sprains or serious back
injuries. In the Vancouver store, workers
were also climbing on shelving units,
which can result in falls.
The violations are not unique to Washington.
Dollar Tree locations around the
country have been cited for improper
stacking of merchandise boxes, mostly in
their storerooms, and for blocking exits or
The company has now been placed in
L&I’s Severe Violator Enforcement Program,
which means its stores are now subject to inspections
at any time, among other things.
Dollar Tree has appealed this citation,
and it could take several months for the
appeals process to be completed.
Penalty money paid as a result of a citation
is placed in the workers’ compensation
supplemental pension fund, helping
injured workers and families of those who
have died on the job.
Summer’s here! Do you know the warning signs of heat exposure?
According to OSHA, the following are common heat-related
• Heat stroke: The most serious form of heat-related illness, happens
when the body becomes unable to regulate its core temperature.
Sweating stops and the body can no longer rid itself of excess
heat. Signs include confusion, loss of consciousness, and seizures.
Heat stroke is a medical emergency that may result in death! Call
• Heat exhaustion: This is the body’s response to loss of water
and salt from heavy sweating. Signs include headache, nausea,
dizziness, weakness, irritability, thirst, and heavy sweating.
• Heat cramps: These are caused by the loss of body salts and
fluid during sweating. Low salt levels in muscles cause painful
cramps. Tired muscles—those used for performing the work—
are usually the ones most affected by cramps. Cramps may occur
during or after working hours.
• Heat rash: This is also known as prickly heat, is skin irritation
caused by sweat that does not evaporate from the skin. Heat rash
is the most common problem in hot work environments.
The chart below shows symptoms and first aid measures to take
if a worker shows signs of a heat-related illness.
ILLNESS SYMPTOMS FIRST AID*
• Excessive sweating
or red, hot, dry skin
• Very high body temperature
• Cool, moist skin
• Heavy sweating
• Muscle spasms
• Usually in abdomen,
arms, or legs
• Fast heartbeat
• Clusters of red bumps on skin
• Often appears on neck,
upper chest, folds of skin
• Call 911
• While waiting for help:
• Place worker in shady, cool area
• Loosen clothing, remove outer clothing
• Fan air on worker; cold packs in armpits
• Wet worker with cool water; apply ice packs, cool
compresses, or ice if available
• Provide fluids (preferably water) as soon as possible
• Stay with worker until help arrives
• Have worker sit or lie down in a cool, shady area
• Give worker plenty of water or other cool beverages to drink
• Cool worker with cold compresses/ice packs
• Take to clinic or emergency room for medical evaluation or
treatment if signs or symptoms worsen or do not improve
within 60 minutes.
• Do not return to work that day
• Have worker rest in shady, cool area
• Worker should drink water or other cool beverages
• Wait a few hours before allowing worker to return to
• Have worker seek medical attention if cramps don’t go away
• Try to work in a cooler,
less humid environment when possible
• Keep the affected area dry
* Remember, if you are not a medical professional, use this information as a guide only to help workers in need.
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VOL. 4, NO. 3 • SUMMER 2019 | AUTO DETAILING NEWS | 17
Tech Expo –
South Point Hotel
Atlantic City Convention Center
Atlantic City, New Jersey
Mirage Hotel, Las Vegas
Las Vegas Convention Center
FEB 1, 2020
The Rosen Shingle Creek
According to the International Carwash
Association, The Car Wash Show
2019 drew more than 9,500 attendees and
400 exhibiting companies to Nashville for
its largest show ever. There were about 45
exhibitors listed under the detailing category.
The keynote was given by TED Talks
speaker and author Shawn Achor. Some
highlights of his talk, according to the ICA
were his notes on happiness. “We can pick
In the News
ICA announced Emerging Leaders,
forms TN chapter
The International Carwash Association
announced the following 2019
Emerging Leaders Scholarship winners:
✔ Tim Ehmann, Site Manager -
Bethel Park Rapid Wash, Bethel Park, Penn.
✔ Daniel Haynes, Operations Manager -
Waves Carwash Cafe, Australia
✔ Daniel Petrelle, Jr., General Manager -
Splash Car Wash, Bethany, Conn.
✔ Kyle Pezoldt, Facility Manager -
Kuhnsville Car Wash, Allentown, Penn.
✔ Travis Rogers, Location Manager -
Marc 1 Car Wash, Pelham, Ala.
For the 5th year, the ICA has awarded
its Emerging Leaders Scholarship
to up-and-coming car wash industry
leaders, under the age of 45.
Recipients are selected based on their leadership,
dedication and commitment to their
company and the car wash industry. Each of
our five winners will receive a Premium Pass
to The Car Wash Show and accommodations
for three nights.
In other ICA news, the Association has
formed a chapter in Tennessee in light of the
recent sales tax legislation. According to the
ICA, last October, a car wash operator with
10+ express washes was assessed by the Tennessee
Department of Revenue (TDOR) for
retroactive tax liability with an impact of
more than $3.5 million dollars, which could
have potentially put him out of business.
“The issue focused around the sudden
interpretation of Tennessee Code 67-6-
205(c). The statute, written almost 50 years
ago, did not address the modern express
car wash. In today’s express wash environment,
operators ensure safety and quality
by providing assistance to vehicles entering
a building, such as guiding on to conveyors,
protecting wiper arms, hydrating bugs, or
removing dangerous objects from open bed
pickups. These safety and courtesy measures
had been interpreted by TDOR as
the trigger by which sales tax was applicable.
Consequently, current or previous operators
who were providing one or more of
the above complimentary services would be
subject to prior sales tax liabilities, penalty
and interest and would be responsible for
collecting sales tax in the future.”
The operator then turned to the ICA for
help. Soon, a group of car wash operators
banned together on back in November to
discuss the issue at hand. The ICA sent in
a lobbyist who had first-hand experience in
dealing with similar issues.
“Coming out of that initial meeting
there was strong agreement that the operators
needed to work together to engage a
lobbyist to help clarify the language in the
legislation and ensure that they would not
face a future tax liability. The Tennessee
2019 Car Wash Show is harmonious success,
2020 and 2021 Show dates announced
(negativity and nervousness) up like second-hand
smoke,” said Achor. “The entire
system can become cancerous… Luckily,
Happiness can become viral too.”
That is the most important piece of the
data, he added. “Our brains are designed
to be wireless connected. …We co-process
the world….Happiness is not an individual
sport.” This is part of the reason that
obstacles seem easier to overcome if you
Chapter of ICA was formed at the meeting,
comprised of nine operators. The chapter
began a fundraising campaign in December
for the lobbying effort,” stated the ICA.
The ICA gave $10,000 to the campaign
and provided all administrative support for
the fundraising effort, coordination of the
chapter and the executive committee. In
the end, the chapter raised nearly $200,000
and brought in the firm Waller Lansden
Dortch & Davis.
“We couldn’t have done this without
the support of ICA,” said Executive Committee
Member David Wild of Ultimate
Shine Car Wash. “They were there when
we needed them, and they eagerly engaged
to make a real difference in the outcome.
On behalf of all operators in Tennessee,
we want to thank them for their support.”
According to the ICA, the initiative
led to the passing of a brand new bill that
clarifies the language used for express car
wash models. Under the bill, and provided
that the customer remains in custody, control
and care of the vehicle, the car wash
does not need to charge sales tax. This
would NOT, however, apply to full-service
or flex-service car wash models where the
customer exits the vehicle. These models,
though, have been charging sales tax.
have help. If you look at a hill by yourself,
your brain sees a hill 10-20% higher than
if someone is standing next to you, he said.
As for the 2021 Show, it will be back in
Nashville and held from March 24-26.
The Car Wash Show 2020 will take place
April 6-8, 2020, in San Antonio, Texas, at
the Henry B. Gonzales Convention Center.
18 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
New app designed
for mobile detailers
Pro & Local Mobile Detailing Wins BBB
Marketplace Excellence Award
Go Go Wash, designed by female tech-entrepreneur
and IT Business Analyst Guirlene Auguste, is now available
for mobile detailers and customers. According to a press
release, the app creates a marketplace for users to connect
to a network of insured, professional auto detailers that are
ready and available to work wherever the user’s vehicle is
The Go Go Wash app enables users to have a detailer
arrive at their location in minutes or to schedule a wash
for later. All detailers have been vetted and approved by
Go Go Wash and offer a full complement of washing and
detailing services. The company’s goal is to engineer the
most efficient and user-friendly mobile car wash and detailing
system on the market.
“Regular car washes and detailing should be as basic as
part of your auto maintenance as oil changes. Go Go Wash
offers the convenience of a five-minute wash with the skill
of expert auto detailers,” Auguste stated in the press release.
“Bringing services to the customer is of increasing demand
in today’s world. You can order anything online at any time,
so why not let one those things be your car wash? Car wash
services that arrive at the push of a button allow you to concentrate
on work, play and important family time.”
Paul Frasco and Chris Vella, owners of Pro and Local
Mobile Detailing of Springfield, Massachusettes,
were awarded a Marketplace Excellence Award for
Sustained Excellence from the Better Business Bureau
of Central & Western Massachusetts and Northeastern
Connecticut. The Marketplace Excellence Awards
for the Western Massachusetts region are held in the
spring to recognize local businesses who promote the
importance of high ethical standards in terms of business
practices, and who work to ensure the local marketplace
is fair and ethical. Frasco and Vella were presented
with the award at a ceremony held at the Castle
of Knights Meeting & Banquet House in Chicopee on
Wednesday, April 24.
Awards for Marketplace Excellence are nominated
locally and selected according to a rigorous judging
process by an independent panel of judges based on
commitment to customers, commitment to employees,
their reputation in their business’ industry, and commitment
to the communities where they do business.
“I have always heard that integrity is how you act
when no one is watching,” says Paul Frasco. “Chris
and I see business integrity and ethics like an internal
compass that directs and guides our business decisions,”
Frasco continues. “I think Pro & Local exemplifies
BBB standards for trust, and we are honored
to have been chosen for an award that recognizes our
company as illustrative of that high standard.”
The awards presentation also recognized businesses
who were celebrating milestones of 5, 10, 15, 20, 25
years and 30+ years of BBB Accreditation.
VOL. 4, NO. 3 • SUMMER 2019 | AUTO DETAILING NEWS | 19
G&G Industrial Lighting expands
in upstate New York, hires new VP
Less than a year after relocating
from Albany, New York, to Clifton
Park, G&G Industrial Lighting has already
outgrown the newly purchased
12,000-square-foot space and has just
finalized an expansion to the production
facility, a press release states. This
renovation provides additional square
footage for matnufacturing and warehousing
“As our business continues to evolve
and broaden into new markets, we have
had to invest in order to accommodate the
continuous growth,” says Erin Noonan,
Director of Marketing. “This new space
allows us to maintain our dedication to
providing high-quality, innovative lighting
solutions backed by unmatched customer
service, all under one roof.”
G&G prides themselves on their
coined ‘Fully Integrated Guarantee’. This
term refers to their ability to engineer, test,
manufacture, assemble and ship every
product all from one facility. All of G&G’s
LED lighting products are Made in the
USA at their New York location.
The move from Albany to Clifton
Park has served G&G well since January
2018 and the recent completion of the
expansion positions them well for future
On the road to UNITI expo 2020
UNITI expo 2020, the leading European
trade fair for the retail petroleum
and car wash industries, will celebrate its
fourth event on May 26 – 28, 2020. The
tradeshow will return to Stuttgart (Germany)
to showcase the latest products
and services for petrol stations, professional
car washes and convenience stores.
A press release states: Following the
successful model from the previous editions,
UNITI expo 2020 will spread across
40,000 square meters of exhibition
space, taking over Halls 1, 3 and 5 of
the state-of-the-art Landesmesse Stuttgart.
The exhibition is divided into four
themed areas: Technology, Payment
& Logistics; Carwash & Carcare; Oil
Companies & Fuel Retailers; and Shop
& Convenience – allowing visitors and
exhibitors to plan their visit efficiently.
“Thirteen months before the event,
around 80% of the stand space has already
been booked. We are way ahead
of schedule,” says Ben Boroewitsch,
Sales Executive at com-a-tec and responsible
for exhibitor sales at UNITI
expo. “If you want to exhibit at UNITI
expo 2020, you should hurry up.” With
467 exhibitors from 37 countries and
17,000 attendees from 120 countries,
in 2018 UNITI expo solidified its place
as the biggest European trade fair for
In addition to inviting all major European
brands to the show, there will be
a themed pavilion titled ‘Franchise &
Co-Branding’ – a space tailor-made for
franchises to interact with oil companies
and retailers from across the globe.
The diverse approaches of retailers in
Europe make the platform incredibly
useful and interesting to learn about
different business models.
DRB Systems is helping
Tennessee car wash operators
with sales tax assessment
Recent actions by the Tennessee Department
of Revenue (TDOR) are presenting
a significant financial threat to
Tennessee car wash operators. A DRB
Systems press release states that the company
has contributed $39,500 to efforts
aimed at rectifying the situation.
“We believe it is important to get out
in front of this issue quickly to protect not
only Tennessee operators but the industry
at-large,” Dan Pittman, CEO of DRB
Systems, stated in a press release.
The TDOR auditors have held that
providing assistance to vehicles entering a
building (guiding vehicles onto conveyors,
folding over side mirrors, etc.) is subject to
sales tax. This is not how most Tennessee
car wash operators have interpreted the
law, which was written almost 50 years ago
and does not address the modern express
A recent audit of one Tennessee car
wash resulted in a tax assessment that could
exceed $3.5 million by the year-end 2018.
The operator has filed an administrative
appeal. If the TDOR decision stands, it
could open all Tennessee car wash operators
up to similar assessments and potentially
have a domino effect in other states.
“We’re proud to stand by our customers
and fight for the best interests of the
industry,” Pittman said in the press release.
LSI Industries hires new VP
LSI Industries, Inc. of Cincinnati,
Ohio, announced the
appointment of Nelson Wesley
as Vice President Strategic
Initiatives. Nelson will oversee
initiatives focused on improving
sales, driving operational
efficiency and ultimately improving
of the company, according to a
As a senior level leader, he will report
to the CMO, Scott Coleman.
“What I found compelling about LSI
is its rich history in the industry and the
team’s dedication to growth through new
product development and focusing on
the customer,” said Wesley. “It’s an exciting
opportunity to add value!”
Wesley joins LSI Industries with over
20 years of marketing, sales and product
management experience. He
started his career at Ingersoll
Rand and most recently he
served as Vice President of
Sales, Marketing, & Aftermarket,
involving direct management
of sales, marketing,
aftermarket and bid teams at
Ellis & Watts in Batavia, OH.
Wesley holds two bachelor’s
degrees, a Bachelor of
Science in Civil Engineering and a Bachelor
of Arts in Physical Science, from
University of Kentucky and Asbury University,
“We are excited to find a person of
this caliber and background for this new
position. Nelson will be a strong asset
to the team here at LSI Industries.” remarked
Registration now open
for the NRCC
Attendees and exhibitors can now register
for the Northeast Regional Carwash
Convention, which will return to Atlantic
City, New Jersey, from September 23 - 25,
2019. “Early Bird” pricing will only be
available until September 18, 2019.
This year’s convention will feature:
✔ Keynoter Moo Moo’s John Roush:
Learn how to think out of the box and
create a brand like no other!
✔ The “Virtual Carwash Tour” is Back!
We’ll get inside some innovative
washes—virtually: This event
was standing room only last year!
✔ 320+ Exhibits
✔ Welcome Reception at
The Water Club sponsored by ICS
✔ Exceptional Educational
✔ Limitless Networking
✔ Opportunities to win big at the Borgata
NRCC organizers warn
of email scam
In other NRCC news, an email sent to
attendees and exhibitors of the Northeast
Regional Carwash Convention, recipients
were warned of a scam regarding hotel
venues for the 2019 show. The email states:
We were notified that a company has sent an
email to some of our past exhibitors claiming that
the NRCC Room Block is open and it also provides
links to other hotels. DO NOT USE THESE
LINKS! It is a SCAM! The email looks like the
email below and comes from the email address:
We are NOT working with this group. If
you would like to book your room at the Borgata,
you can do so using this link:
We apologize for any inconvenience and look
forward to seeing you at the 2019 NRCC!
20 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
Lake Country Manufacturing delivers premium polishing & buffing pads and accessories.
Our products help you get the job done perfectly. Every time.
Lake Country Manufacturing, Inc. | Oconomowoc, Wisconsin
Sonny’s Car Wash College
announces 2018 Instructor of the Year
Victor Alonso is the
2018 CarWash College
Instructor of the Year.
Victor was presented
the Shawn R. Brown
Award for Instructional
Excellence by Paul
Fazio, CEO of Sonny’s
Enterprises LLC at a
“Victor has been
with us less than two
years, but he made an
impact on CarWash College immediately”,
Bob Fox, CarWash College Manager,
stated in a press release. “From day one,
Vic has gone above and beyond. He is always
looking for ways to better his teaching
methods and make the College as a whole,
a better learning instrument. We are truly
fortunate to have him in our ranks!”
Previous winners include: Bryan
Hage, Jorge Jaramillo, and Richard
The Shawn R.
Brown Award for Instructional
is given each year in
memory of Shawn
Brown, a former Car
Wash College instructor
whose life was cut
The Car Wash
College “Rookie of
the Year” award was
also presented to Mark Barthelmass.
“I don’t know what we would have
done without Mark out west last year”,
added Fox. “Mark brings a lifetime of
real world washing experience to the students.
That’s invaluable! He’s also one
of the nicest guys you’ll ever meet and a
pleasure to work with!”
Kleen-Rite acquires Kim Supply,
adds sales team member
Kleen-Rite Corporation of Columbia,
Pennsylvania, is pleased to
announce it is acquiring the assets of
Based in Kansas City, Missouri,
Kim Supply has been a staple carwash
distributor for generations. Its strategic
location and knowledgeable staff combined
with Kleen-Rite’s inventory and
pricing power is sure to be a winning
combination for car wash operators
in the Midwest region of the United
States, a press release states.
Kleen-Rite aims to offer fasting
shipping times to the majority of its existing
“It’s all about providing exceptional
customer service,” says Jeff
Detz, Kleen-Rite Chief Operating
Officer. “We can service a greater
customer base and offer 1-2-day ship
points to most of the lower 48 continental
The deal is expected to close in
the second quarter of 2019.
Kleen-Rite Corp. also announced
the addition of Jay Cogley
to the sales team. Cogley joins
Kleen-Rite Corp. after spending 15
years as National Sales Manager for
Trans-Mate Inc. He brings years of
experience in distribution and automotive
care to the team.
“I am pleased
to join the Kleen-
Rite Corp. team,”
Cogley said in a
looking forward to
sharing my personal
and small business.”
Join Today & Get Involved!
Education | Certification | Social Media Discussions | Awards Programs | Technical Expertise | Newsletters | And more!
22 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
A Tale of New Chapters
The IDA’s story is just beginning.
By Erin Reyes,
IDA Communications Coordinator
To paraphrase Charles Dickens, it
was the best of times…to form a new
Accordingly, the International
Detailing Association (IDA) has recently
welcomed two new chapters to its fold:
India and France. The introduction
of these chapters follows a significant
revamp to the IDA Chapter program.
When the program was first established
in March 2016, three chapters
were quickly formed by May of the
following year: United Kingdom,
Norway, and New Zealand. However, it
would be nearly another two years before
the next chapter came to be in India.
Historically, it has proven to be more
difficult to engage with members globally
due to language barriers, technological
roadblocks, or just the lack of face-to-face
communication. With the international
growth of the association showing no
signs of slowing down (the IDA now has
members in 56 countries – and almost
one-third of the membership is employed
outside of the United States), the organization
realized it needed to make some
changes to the chapter program to fully
support its members worldwide.
Enter the IDA Chapter Development
Committee, which was officially formed
in January 2019 with Board Member
Jason Rose, CD-SV, RT, at the helm. The
committee’s purpose is two-fold. First, the
committee will work to promote the international
Chapter program by facilitating
the formation of new chapters. Second,
the committee will focus on optimizing
the engagement and results of existing
chapters, through efforts such as quarterly
progress meetings and a mentorship
program. The committee also set goals for
its inaugural year, including an objective
to establish four new chapters.
With the addition of India and
France, the committee is right on
pace to reach its goal by the end
of the year.
India, the first new chapter,
received IDA Board approval in
April 2019. The chapter’s formation
comes not only at a good
time for the IDA, but also at an
important time for the detailing
industry in India, which has
begun increasing exponentially.
To set themselves apart from
the burgeoning competition
within the rapidly growing yet
highly unregulated market, professional
detailers in India are looking for a
support system to help establish standards
and advanced skills. The structure
and assistance provided by the IDA’s
updated chapter program can help with
“By establishing a local chapter, we
[will be able to] promote the success and
growth of the detailing industry in India,”
said Anckur Sama, CD-SV, the founding
president of the IDA India Chapter.
Along with Sama, the Chapter Board
is rounded out by members Saurjya
Mitra (Vice President); Mohit Agrawal;
Narendra Gulavani, CD; and Krishna
Kumar. Although they are not currently
serving on the Board, members John
Kumar, CD; Mohsin Khan; and Prateek
Singh Chauhan, CD, were also instrumental
in the chapter’s formation.
Now that it has been successfully
established, a top priority for the India
Chapter is to bring awareness of its
formation to the greater detailing
community in India. Using a combination
of digital communications and
word of mouth, the chapter is aiming to
get the news out to the many detailing
professionals in India who may not yet
be aware of the chapter – or even the
Though only a few months old, the
chapter is already working on organizing
an IDA Meet and Greet. This event is
meant to spread awareness of the organization
and provide a chance for members
to meet face to face, and for non-members
to learn about the benefits of joining the
association and what it could mean for the
success of their businesses and the industry
in general. It is this level of proactiveness
and enthusiasm from the India Chapter
that will aid in its long-term success.
Speaking of face-to-face meetings,
IDA President Jonathan Munsell, CD,
will be traveling abroad in July 2019
to continue strengthening bonds with
our existing chapters in Europe. He is
planning to visit the UK, Norway, and
the IDA’s newest chapter in France “to
show support and help build awareness
of chapters and the IDA.”
“My goal for this trip, in each country,
is to interact and meet as many members
and potential new members as possible,”
Munsell explained. ““I will be looking to
bolster membership […] and meeting with
[operator and supplier] representatives.”
Munsell will also be facilitating Meet
and Greets and IDA certification,
as he will be in the UK the weekend
of Waxstock, Europe’s largest car
care event. After a brief hiatus in
2018, the IDA will once again be
represented at the show with a
Certification Event – Phase I (CD),
coordinated by the UK Chapter.
This tradeshow presence fits nicely
into the Chapter Development
Committee’s goal of supporting
the chapters’ efforts to maximize
participation in the larger detailing
industry in their area.
Munsell’s trip is also perfectly
timed to help inaugurate the new
French chapter. After initially expressing
interest in March 2019, and subsequent
correspondence with Rose and Munsell,
the chapter came together quickly and was
approved by the Board in June 2019. The
effort was championed by now-President
Erwan Gouriou, CD, who is “interested in
developing the right detailing state of mind
to help colleagues keep working in the right
direction in [France].”
The chapter will be led by Gouriou
along with Sebastien Baudouin (Vice
President). Rounding out the chapter
board are members Michael Nowak,
CD; Robert Gomes, CD; and Alexandre
Vieira. The IDA is excited to welcome
another chapter into the community and
looks forward to supporting its success in
the years to come.
The IDA currently has five active
chapters, with members in 56 countries
and territories across the globe. If you’re
interested in setting up a chapter in your
country or region, please email info@
the-ida.com to request a copy of the
“How to Form a New IDA Chapter”
packet. You can also find out more about
the requirements and the process of
forming a chapter by visiting our website
VOL. 4, NO. 3 • SUMMER 2019 | AUTO DETAILING NEWS | 23
What do you
know about mold?
Bud Abraham is Founder and President Emeritus of DETAIL PLUS Car Appearance Systems, with more than 40 years of
experience in the car care industry as a manufacturer, operator, distributor and consultant. He writes articles and gives
seminars on the subject of auto detailing throughout the automotive industry. He can be reached at email@example.com.
By Bud Abraham
Or better the question should be,
“Do you know anything about mold?”
And, what about mold in motor vehicles?
Black mold is dangerous. We heard a
lot about mold after Hurricane Katrina
nearly destroyed New Orleans and,
in the aftermath, we read about how
many houses had to be torn down or
stripped down to the studs to eliminate
the danger of mold.
I’m sure many detailers in the area
detailed many of the water-damaged vehicles
from the results of the flooding, etc. I
wonder how much they knew about mold?
Know this about mold, “People can
get very sick from mold.”
Did you know that a literal “air-tight”
vehicle compartment creates an environment
where mold and bacteria will proliferate?
Remember: Trapped air is toxic air.
Whether people realize it or not the
mold that can build up in air conditioning
systems and in carpets that have gotten
wet from leaks, or even from a detailer
who saturates the carpet with water/
shampoo and leaves far too much moisture
therein, all these situations create a
breeding ground for mold.
As mentioned, people get sick from
Most states are licensing mold remediation
professionals to insure they are
following best practices for eliminating
mold. I will bet that these same states
have no idea of the mold that can builds
up inside motor vehicles.
Those studying mold recognize there
are three groups of people that are particularly
susceptible to mold:
The Very Young
All of these groups either drive or
ride in motor vehicles that may have a
great deal of mold in the vehicle, either
in the air conditioning system or in the
carpets or trunk.
As a professional detailer you need to
Editor’s Note: While we here at Auto Detailing News admire and appreciate Bud
Abraham, please note that his opinions expressed in his Detail Doctor columns do not
necessarily reflect the opinions of Auto Detailing News. If you have a strong opinion
about Bud’s article, feel free to write a Letter to the Editor and send it to Debra Gorgos
very knowledgeable in mold and mold
remediation and how to eliminate it
from vehicle interiors and protect yourself
and your employees from contamination
There is a trade association,
NORMI(the National Organization
of Remediators and Mold Inspector) that
has been formed to educate professional
in dealing with mold. As a “professional”
it is your responsibility to know all you
can about mold and how to eliminate it
from vehicle interiors,
Not to mention, it can be a great
source in revenue for your business if
you can knowledgeably talk to customers
about mold that might be in their vehicle
and how you can get rid of it.
For some of you who are conscientious
you’ve have taken to heart what I
have said and started looking for mold in
a customer’s vehicle and so advising them
of its dangers.
You might have even purchased an
ozone generator to kill mold in place, right?
Many cleaners in other industries
claim that killing mold in place is sufficient
and believe that they mold debris
does not need to be removed. WRONG!
Most of these companies, including
some detail businesses, ozone generators,
fogging machines or airless spraying that
Mold isn’t just green and back, it
comes in an array of colors. Other
colors of include:
Also, “black” mold, which is
considered the most toxic, is not
just black. It can also be more
of a greenish color. According to
Healthline.com, “Black mold”
refers to several species of mold
(which is a type of fungus) that
have a dark green or black appearance.
The most common species is
deliver chemicals to the surface claiming
this approach will access the mold wherever
it is and kill it. This implies that once
the mold is “killed” it does not need to be
removed. This is not true. Let’s investigate
24 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
MORE ON NORMI
According to NORMI.org, The National Organization of Remediators and Mold Inspectors operates as a not-for profit 501 (6c)
and serves as a cooperative network of first responders in the war against indoor air quality and mold problems. “Toxic mold
(stachybotrys) is not the only contaminant for which clients should be concerned and NORMI is dedicated to the proposition
that the absence of ANY indoor contaminant (particulates, odors, VOCs, or biologicals) is the true definition of ‘clean air’.”
WHAT IS DEAD MOLD?
It can be defined in two ways: (a)
Deactivated or (b) Dormant. So, in simple
terms the mold is not actively growing.
Mold grows when it has a moisture source.
So, if the moisture source is removed the
mold stops growing. But it becomes active
again if moisture is reintroduced.
You can deactivate mold by using
a biocide which prevents mold from
growing. This may or may not be reversible,
depending on the biocide used.
IN THE FIRST PLACE?
As stated above, mold is caused by:
In a vehicle, moisture can come from
a leak from around windshields, the rear
windows, from faulty weather stripping
on doors, etc.
Also, carpets and upholstery in vehicles
can be over-wetted and then they are not
properly dried. Once moisture penetrates
into the carpet backing you have to remove
the carpets and dry them in the open air
to get rid of the moisture source. If you do
not do this, you will allow mold to grow. So,
the traditional methods of shampooing or
misuse of an extractor are certainly major
causes of mold in vehicles.
As well, extreme humidity can results in
mold growing on the interior of the vehicle.
ONCE YOU HAVE
FOUND THE MOLD,
WHAT DO YOU DO?
Any discoloration identified as mold
must be removed whether it is found to
be dead or actively growing. If you do
not remove the mold, dead or alive, an
unhealthy interior is created.
But what if the mold is in the air conditioning
vents? Traditionally detailers have
used foggers or ozone generators to “kill
the mold.” This method is ok, but it moisture
is reintroduced into the vents again
you will have active mold. What really
should be done to a vehicle that has a
serious mold problem emitting from the
air conditioning system is that the system
has to be disassembled and the dead mold
has to be removed.
SO, LET’S REVIEW
Evidence is irrefutable, to kill mold in
place is not a final solution at all unless it
includes the removal of the mold debris.
So as a true professional detailer you need
to know how to remove mold debris.
Mold can exist everywhere in a vehicle
interior. But there are some areas that are
more prone to mold than others and these
are areas you should focus on, while letting
the customer know about the dangers of
breathing mold in the vehicle, to them,
their children and friends.
Mold is “ubiquitous,” that is, it is
found everywhere, or better, it hides
everywhere, sometimes in plain sight, but
at the same time unseen.
You open the door of a motor
vehicle and mold spores follow. Open the
window for a breath of “fresh air” and
mold spores float right in.
With the right temperature, moisture,
humidity level, and food source, these
spores can begin to grow, causing a musty
smell on the interior of the vehicle. If you
smell it you can be sure that it is growing
somewhere in the vehicle, even if you do
not know where.
Most people are allergic to mold, so
it is important for you to know how to
reduce contamination levels. Knowing
where mold “hides” in vehicle interiors
is the first step to a healthier interior
SO WHERE TO
LOOK FOR MOLD?
There are many areas in which mold exists:
• Mold hides in places you cannot
reach: Every horizontal surface in
the vehicle interior with cracks and
crevices, has mold spores that have
settled in. Dust has mold spores, but
regular dusting can eliminate the
possibility of mold growth. Also, focus
on areas like door jambs.
• Mold hides in places you cannot
see: Glove boxes, counsel boxes, under
seats, air conditioning vents, etc.
• Mold hides where there is
wetness: As mentioned in previous
posts, leaks in the windshield or other
glass can allow water to soak into
the carpet and backing and if not
taken care of immediately the mold
will start to grow. Condensation in
air conditioning ducts, or worse,
leaks are a common area for mold to
grow spewing out smelly mold spores
throughout the entire interior of the
vehicle. Leaks in rubber molding on
door and trunk jambs will allow water
to seep into the vehicle wetting the
interior carpets as well as the padding
in the trunk.
• Mold hides where there is poor
air circulation: Trunks and the
vehicle interiors have poor air circulation
if they are not driven much.
As mentioned, mold is so “ubiquitous”
that its presence in vehicle interiors
is inevitable. If you focus on these areas
mentioned above, you will find the mold
where is “hides.” It should be cleaned up
immediately to provide a safe interior
environment for your customers.
Of course, if cleaning out both live
and dead mold will take more time
than a normal interior or trunk detail
requires, then by all means let the
customer know this. They should and
hopefully will gladly pay for the removal,
once they understand the dangers.
MOLD MAKES YOU SICK
If you’re working on a vehicle that
has mold, or if you’re working with a
customer who has mold and needs
convincing that your services are
needed, you need to be aware of the
exact dangers that come from exposure
to mold. According to Centers
for Disease Control and Prevention,
the common health concerns from
molds include hay fever-like allergic
symptoms. “Certain individuals with
chronic respiratory disease (chronic
obstructive pulmonary disorder,
asthma) may experience difficulty
breathing. Individuals with immune
suppression may be at increased
risk for infection from molds. If you
or your family members have these
conditions, a qualified medical
clinician should be consulted for
diagnosis and treatment.”
26 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
By Clint Hintz,
IDA CD-SV-RT - Certified Trainer
There seems to be little to no
decrease of momentum for innovation
in the detailing industry lately, which is
quite exciting. It can however become
a long and cumbersome process to stay
educated on these changes in innovation,
as well as choosing which option(s)
works best with your preferences. When
choosing a complete exterior system, 3
major components would be-
1. Polisher/Tool Type
2. Liquid Abrasives/Protectants
(compound, polish, AIO, Sealants)
3. Buffing Pads
This article is to help define the
differences in newer innovative buffing
pad types for newer polishing tools. This
article is NOT to steer you towards a
particular pad type, but rather to provide
enough data and education to help you
choose what type of pad type will work
best for you and your service options.
When selecting a buffing pad type for
your preferred DA tool, there are two
basic categories to look at:
• Foam or Fiber
This article will be discussing foam,
which have been around for many
years now. There have been many new
technological advances in the foam pad
industry and foam pads work much
differently than wool and microfiber pads
as far as cut, feel and performance. PPI is
a general way of distinguishing foam, but
there are easier and more accurate ways
to identifying foam types. The best way
to generally measure foam is with a basic
understanding of whether it is OPEN
CELL or CLOSED CELL technology.
There are pros and cons to each of
these foam types, and each type will
work differently with all paint systems.
Many open cell foams actually begin
as closed cell and are “reticulated” to
produce the open cell. “Reticulation” is a
process used in processing foam where a
bun of foam is placed in a concrete and
controlled room, the room then filled
with hydrogen for the foam to absorb,
and finally the foam is actually ignited.
This process causes the membrane (or
window) of the foam to wrap around
the branches. The window/membrane
on foam is the transparent thin layer in
between the branches and is what you
28 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
feel when you touch it. If you would look
at foam under a microscope, you would
see those branches and windows. Foam
that has been reticulated is open cell, and
foam that is not reticulated would be
considered closed cell. Once you reticulate
a foam, it may become stronger in its
tearing characteristics. Reticulated or
“open cell” foams run much cooler on the
surface as compared to closed cell foams.
The reason for this is with the cells being
open, they will dissipate heat while in
use. With this happening, there may be a
chance that the chemical you are working
with may dry faster and possibly dust
since the lubricant in it is getting dried
with the air passing thru the foam. Open
Cell foam pads are designed for, and
typically recommended for long-throw
or long-stroke dual action polishers.
Un-reticulated or Closed Cell foam
pads are designed for a wide variety of
polishers and buffers, including standard
dual action and random orbital machines,
gear-driven DAs, and rotary (high-speed)
polishers. Closed Cell pads are generally
not recommended for use with a longthrow
or long-stroke dual action polisher
(Open Cell technology foam is recommended for
these machine types). One strong benefit of
closed cell foam is chemical savings, as
polishing or compounding chemical does
not readily soak up into the foam, which
means less product is required to do the
same amount of work. Less saturation
of chemical into the foam pad results in
less wasted product. Buffing technicians
may find that because the product is not
soaking into the pad, the performance
of the pad and chemical is consistent
for a longer work time, basically taking
it longer for the dollop of product to
“wear out”. Technicians may also notice
quicker cutting time due to the denseness
of a Closed Cell pad. These types of pads
also tend to work very well with newer
water-borne, VOC compliant, or “high
water content” detailing chemicals. The
pads bring out the best performance from
these products, providing even dispersion
across the pad and surface of the vehicle.
Even yet another benefit to Closed Cell
foam is that with chemicals not being
soaked into the pad at the same rate of an
open cell foam, cleaning becomes much
easier and quicker.
Always keep in mind that not all foam
types work the same with all polishing
systems. In fact, in many instances, it
can still be trial and error. There are still
numerous ways that foams are measured,
but the information in this article was put
together as a starting point to help pick
the best foam for your particular project.
Stay tuned for the next issue of Auto
Detailing News for more information on
selecting the right pad regarding fiberbased
pads – Microfiber and Wool types.
Clint Hintz, IDA CD-SV-RT - Certified
Trainer, is the Eastern Regional Manager of
Buff and Shine Mfg. of Rancho Dominguez,
The Ultimate Guide
to Cleaning and
Maintaining Buffing Pads
By David Patterson,
IDA - CD, SV
Cleaning your buffing and polishing
pads is an important step in creating
the perfect finish that all detailers (and
their customers) want. Smart detailers
know that you need four key elements
to get the job done right -- the proper
chemicals, quality pads, appropriate
tools and a trained technician. If your
pads are dirty or clogged, even the best
detailer is doomed to fail. So, what’s
the best way to clean your buffing and
Ask a group of detailers for their
preferred pad cleaning method, and
you’ll probably get a wide variety of
answers. You’ll see many different
techniques in shops and even in social
media posts. A word of warning: Be
careful how you proceed. Your pads are
an investment, and while they don’t last
forever, there are a number of cleaning
techniques that can extend their life
and get great results.
In this article, I will answer some of
the most frequently asked questions I
get regarding buffing pad care, as well
as share my recommendations, tips and
tricks for keeping your pads in great
shape to produce great results.
How Often Should You
Clean Your Pads?
Ideally, we suggest cleaning your
pads on the fly after completing each
panel. You can do this with a pad brush,
spur, air gun/blow gun or pad washer.
This removes the polish residue, along
with the built up paint or clearcoat that
can clog the pad. At the end of the day
or the project, you’ll want to do a full
cleaning of all of the pads you’ve used.
I recommend keeping a bucket of
water, ideally with a cleaning solution
like Snappy Clean, in your work area.
When you’re ready to change pads,
place the soiled pads in the bucket to
soften the residue and make the cleaning
process easier at the end of the day.
However, don’t let your pads sit in
the water for more than 48 hours. The
moisture or the cleaning chemicals may
lead to mold or pad deterioration. The
best practice is to make pad cleaning a
part of your daily work routine.
What Tools Do You Need
to Effectively Clean Pads?
A pad brush that’s specially designed
for cleaning buffing pads. It should
have stiff nylon bristles that will work
better than a standard kitchen brush or
Metal spur for wool pads
A pad washing solution
Water. However, we do not recommend
using a pressure washer, as it can
destroy the pad
Pad washing system or buffer-powered
Respirator or dust mask
A Tornador or blow gun can be used to
clean microfiber and wool pads on the
fly - a respirator is required when using
them for this purpose.
Can You Use a Washing
Machine to Clean Pads?
If you have a lot of pads to clean,
or don’t have a dedicated pad washing
system, you can use your home washing
machine to get the job done. All types
of pads can be cleaned in the washer,
provided you follow a few best practices:
Only wash 10 or fewer pads at a time
in a standard washing machine and
make sure you put them through the
WASH cycle only.
Remove the pads from the machine
VOL. 4, NO. 3 • SUMMER 2019 | AUTO DETAILING NEWS | 29
quickly after the spin cycle or process is
Pads can be damaged or ruined if left in
the washing machine for any period of
time after wash cycle is complete, or if
more than 10 pads are cleaned at once.
Use Snappy Clean Boost pad cleaner in
Set to Gentle Cycle.
Use cold and warm water only. Hot water
can shrink the loop backing.
Do You have to Change
the Cleaning Method for
Different Types of Pads?
The short answer is: Yes. Today’s
buffing pads are designed to perform
specific functions, and the materials used
in each have unique properties and care
instructions. Each type of pad (foam,
microfiber, wool) requires a different
cleaning technique, as listed below:
Cleaning Foam Pads
We don’t recommend using a pressure
washer or high pressure compressed air
to clean foam pads, as these methods
can damage the foam pad or reduce its
Pad brushes work well for quick cleaning
of built up debris.
Use a dedicated pad washer, washing
machine or wash by hand.
Cleaning Microfiber Pads
Microfiber pads need to be cleaned
frequently to keep the material fluffy and
Due to the unique construction of
microfiber pads, this is the one type
of pad that can be cleaned with
Tornador or blow/air gun can be used to
clean wool pads on the fly. Always use a
respirator when choosing this method.
You can also use a pad brush, pad
washer or washing machine.
Pre Washing Wool Pads
I recommend washing lambswool or
low lint wool pads before using them for
the first time to remove any wool lint left
from the manufacturing process. By prewashing
a lambswool pad, it will increase
the pad’s performance and keep the wool
from matting or clogging when used on a
random orbital DA polisher.
Cleaning Knitted Wool Pads
Use a standard pad brush to break up
Use pad washer or washing machine
(using the method described above)
Tornador or blow/air gun can be used to
clean wool pads on the fly. Always use a
respirator when during this process.
Cleaning Tufted Wool Pads
Use a metal spur made for use on
buffing pads to break up compound and
You can clean tufted wool with cold
water, but do so at your own discretion.
Adding even cold water to wool
can change the surface and impact
Hot or warm water will likely cause a
wool pad to shrink (think of how a wool
sweater can shrink in the wash). While
this doesn’t damage the pad, it may alter
the feel or user experience
Tornador or blow/air gun can be used to
clean wool pads on the fly. Always use a
respirator when choosing this method.
Designate Pads for
Specific Detailing Steps?
Just as you choose different pads
depending on if you’re cutting, finishing
or sealing, you may want to designate
specific pads for the chemicals you’ll be
using. Even after cleaning, some products
can impact ongoing pad performance.
For polish and compounds, buffing pads
can be cleaned and used with different
chemicals. A thorough cleaning will
keep these chemicals from clogging or
hardening on the pad.
However, if pads are used for a wax,
sealant or other LSP (last step product),
they tend to be very hydrophobic and it
won’t be easy to remove all the chemicals.
In this case, I do recommend cleaning
them, but also recommend designating
that pad to that specific type of chemical.
Do’s and Don’ts
of Pad Cleaning
Don’t let compounds dry on the surface
of the pad.
Always dry pads completely before
storing in a bin or bag. If moisture
remains in a pad when stored, mold can
form and deteriorate the pad.
Do not use heat to dry your pads.
Squeeze out the water or blot with a
towel, and allow to air dry. Heat can
damage the pad surface or shrink the
hook and loop backing.
Don’t be tempted to use a screwdriver
or other hard objects to loosen build-up,
even on wool pads. Always use a proper
pad spur when cleaning wool pads.
Screwdrivers can cut or damage yarn in
the pad and contaminate the pad with
any residue or material on the tool.
Don’t overuse polishing compounds or
other chemicals on the pad. Adding too
much polish can clog the pad and impact
performance. The additional weight of
excess polish in the pad increases the
risk of damaging or destroying the pad
Do protect yourself while cleaning pads
- use eye protection and a respirator or
dust mask when removing chemicals
Why Does Pad
Cleaning Matter So Much?
Some may assume that properly
cleaning a pad is not that important and
the same method can be used for each
type. This is simply not true as cleaning
your pads after each use helps to extend
the life of the pad and give you better
performance on the work surface. Built
up residue in the pad can reduces or
hinders the ability to cut effectively or
finish well. In short, clean pads work the
best, and make life easier, so take the
time to clean each one properly as it will
not only save you money and time, but
will also help you to deliver a top-notch
detailing job for each customer.
David Patterson, IDA - CD, SV,
is the Product Manager of
Lake Country Manufacturing of
30 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER 2019
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