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Waikato Business News July/August 2019

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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JULY/AUGUST VOLUME 27: ISSUE 7 <strong>2019</strong> WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS<br />

Let the campaigning begin<br />

By RICHARD WALKER<br />

Hamilton City Council chief<br />

executive Richard Briggs is<br />

asking some big questions as this<br />

year’s local body elections loom.<br />

Questions like, “What role<br />

should Hamilton City<br />

Council have (if any) in<br />

affordable housing?”<br />

And: “What position should<br />

our council have on climate<br />

change?”<br />

And, really pushing it:<br />

“What’s your vision for Hamilton?”<br />

This is just a sample of<br />

posers for potential candidates<br />

included in a pre-election<br />

report called Shape your City,<br />

launched in <strong>July</strong>.<br />

The reports are required by<br />

law; the difference this time<br />

round for Briggs rests in the<br />

focusing of attention through<br />

his questions.<br />

My goal is that<br />

we get as many<br />

individuals with as<br />

many diverse views<br />

as possible standing<br />

so that we can have<br />

the community<br />

engaged.<br />

They are grouped under five<br />

challenges he sees for the city,<br />

including identity and managing<br />

growth.<br />

He talks of an ecosystem, in<br />

which a tweak to one element<br />

will inevitably affect others; the<br />

key for candidates is to understand<br />

that.<br />

“Candidates can have a position<br />

on anything; they can stand<br />

for anything; they can make as<br />

many promises as they like to<br />

the community; that's entirely<br />

on them,” he says.<br />

Briggs says that might, for<br />

example, see a candidate saying<br />

they want to make Hamilton<br />

the tech hub city of New Zealand,<br />

to invest with subsidies for<br />

tech companies, to reduce their<br />

development contributions and<br />

cut their rates. That of course<br />

carries a financial impact.<br />

“All I want them to say is,<br />

well, this is how I think we<br />

can fund it. And that way the<br />

community can understand that<br />

there are compromises.”<br />

Part of the purpose of the<br />

report is to engage, not only<br />

with candidates but with voters.<br />

Hamilton voter turnout during<br />

local body elections has been<br />

poor, and the report is not only<br />

concerned with sharpening<br />

thinking around the election but<br />

is also part of a new approach<br />

to fostering community engagement<br />

more generally.<br />

“My goal is that we get<br />

as many individuals with as<br />

many diverse views as possible<br />

standing so that we can have<br />

the community engaged, have<br />

some opportunity to really test<br />

whether or not these individuals<br />

are going to stand up and actually<br />

shape the city in the way<br />

they are doing it.”<br />

The question about the<br />

vision for Hamilton comes<br />

in the identity section, which<br />

Hamilton City Council chief<br />

executive Richard Briggs has<br />

some questions on his mind.<br />

Briggs says is relevant given the<br />

number of people migrating to<br />

the city - to the tune of about 40<br />

a week. A large chunk of those<br />

come from Auckland, he says,<br />

and another chunk from smaller<br />

towns, while he is seeing a<br />

slight drop in migration from<br />

overseas.<br />

“One of the things that's<br />

interesting though is we have a<br />

population of about 170,000 but<br />

there are a significant number<br />

of people that move in and out<br />

every day as well. They don't<br />

get a chance to vote unless they<br />

live here but we would still like<br />

them to be informed, because<br />

the debate we're trying to create<br />

involves everyone.”<br />

Wherever the people are<br />

coming from, it pushes growth<br />

towards the top of the agenda<br />

for the city.<br />

Growth was a big part of the<br />

10-year plan discussions which<br />

the pre-election report is, by<br />

law, based on. Growth means<br />

cost. That saw the city council<br />

pass a $2 billion capital programme<br />

to support the existing<br />

city as well as growth infrastructure,<br />

Briggs says.<br />

“We know that we’ve got to<br />

build out for the 10 year period,<br />

so that’s quite expensive. It’s<br />

step changes, so we’ve got to<br />

build ahead of the curve.”<br />

To that end, one of the possibly<br />

more provocative questions<br />

in the report is: “Are you<br />

comfortable with annual rate<br />

increases of 3.8 percent through<br />

to 2028?”<br />

Importantly for Briggs, that<br />

is immediately followed by “If<br />

not, what do you propose?”<br />

The 3.8 percent is to ensure<br />

the council has the capacity to<br />

fund growth.<br />

“And the outlook is for longer<br />

than the 10 year plan. We<br />

want to make sure that we don't<br />

end up in a position where we<br />

are constrained in year 11 by the<br />

stuff that we haven't considered,<br />

so we do a 30 year infrastructure<br />

plan to cover that off as well.”<br />

When the 10 year plan was<br />

being finalised last year, there<br />

was some well publicised disgruntlement<br />

on the part of<br />

developers over the contributions<br />

they were facing.<br />

It’s questionable, however,<br />

just how many developers carried<br />

out a threat that was in the<br />

air to quit the city, and Briggs<br />

describes council relations with<br />

developers as good.<br />

None of that is to say solutions<br />

are simple. Even if development<br />

can be taken off a council’s<br />

books via special purpose<br />

vehicles, someone has to pay.<br />

And who should that be?<br />

That is where the conversation<br />

needs to change in the<br />

community, Briggs says. “The<br />

developers are saying the costs<br />

are too high. Well, the costs are<br />

what they are; the challenge is,<br />

Continued on page 3<br />

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2 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

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WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

3<br />

Let the campaigning begin<br />

Hill Laboratories<br />

founder honoured<br />

From page 1<br />

are there are other benefits in<br />

putting that development ahead<br />

that would make sense therefore<br />

for the ratepayer to contribute<br />

towards it?”<br />

Council runs a calculation,<br />

based on who benefits when.<br />

Briggs uses the example of a<br />

bridge.<br />

“Let's say we put a bridge<br />

into a new growth cell and what<br />

we've got to identify, is that<br />

bridge required because of the<br />

growth cell or does it provide<br />

some value to the existing residents<br />

to give them other ways<br />

of alleviating congestion? So<br />

let's say its 50:50 - 50 percent<br />

for growth, 50 percent for congestion.<br />

“Fifty percent for the growth<br />

goes to the developers through<br />

development contributions; the<br />

50 percent for congestion goes<br />

to the existing ratepayers at that<br />

point in time.”<br />

He makes the point that<br />

Hamilton is providing city-standard<br />

services, which comes at a<br />

cost.<br />

That saw, for instance Visy<br />

setting up at Titanium Park by<br />

the airport rather than in Hamilton.<br />

“Titanium Park is on a state<br />

highway so there are no significant<br />

development contributions<br />

for roads because NZTA has<br />

paid for that; the water system<br />

isn't as complex and the wastewater<br />

system isn't piped, it isn't<br />

a reticulated system so they run<br />

septic tanks and so the cost to<br />

them was to introduce water<br />

tanks and septic tanks.”<br />

The upcoming election sees<br />

<strong>August</strong> 16 as the cutoff for can-<br />

didates to enter the race and<br />

October 12 as the final date for<br />

voting.<br />

For those thinking of standing,<br />

Briggs says the opportunity<br />

is to represent their communities<br />

and make a difference.<br />

“There's probably an opportunity<br />

for businesses to get on<br />

board and bring some real life<br />

experience to the table around<br />

what the impacts of council's<br />

decisions are.<br />

“If they're smart, ambitious<br />

and wish to make Hamilton the<br />

greatest city in New Zealand,<br />

then go for it.”<br />

The pre-election report is<br />

available here: https://www.<br />

yourcityelections.co.nz/assets/<br />

Shape-Your-City-Hamilton-<br />

City-Council-Pre-election-Report.pdf<br />

Tackling the construction<br />

sector<br />

Richard Briggs has been<br />

appointed to the National Construction<br />

Sector Accord steering<br />

group as New Zealand<br />

looks for ways to build resilience<br />

in the construction sector<br />

after some high-profile company<br />

failures.<br />

The steering group is made<br />

up of 24 industry and government<br />

leaders with the aim of<br />

developing a transformation<br />

plan by December.<br />

Briggs is the sole council<br />

voice at the table after being<br />

appointed by Local Government<br />

NZ.<br />

The intention is for local<br />

government to get the value<br />

out of a robust construction<br />

sector, but also for Briggs<br />

to feed back into the local<br />

government sector about things<br />

that it needs to change.<br />

“For example, you could<br />

argue that strong local government<br />

procurement processes<br />

have done a great job of pushing<br />

risk away as well as keeping<br />

margins low which is probably<br />

part of the reason why some of<br />

these construction firms have<br />

found it hard to continue to<br />

operate,” he says.<br />

“From a council point of<br />

view, we want a vibrant, successful<br />

construction sector that<br />

gives us the opportunity to have<br />

choice. It’s one of the challenges<br />

we have at the moment - sometimes<br />

we go out for tender and<br />

only one tender comes back.”<br />

The group’s comprehensive<br />

approach will incorporate<br />

innovative ways of procuring,<br />

looking at different ways of<br />

contracting, certification of<br />

products, health and safety, and<br />

risk, with Briggs on the building<br />

regulations workstream.<br />

“It’s definitely exciting and<br />

I’m really pleased to be on it.”<br />

Have your say<br />

Or, if you are a candidate, email a 150<br />

word statement to richard@wbn.co.nz for<br />

We want to play our part in the local body<br />

elections, so we are inviting you to have your<br />

say. We’ve got a question of our own. It’s simple:<br />

if you are a voter, what do you want to see<br />

from your next council? That could be the city<br />

council or your district council, depending on<br />

where you live - we cover the region. Just<br />

make sure you indicate your council. Email<br />

richard@wbn.co.nz or, better still, jump in<br />

and join the conversation on our Facebook<br />

page where you can also be in to win a Helm<br />

voucher. We will publish a selection in next<br />

month’s <strong>Waikato</strong> <strong>Business</strong> <strong>News</strong>.<br />

us to publish in the next <strong>Waikato</strong> <strong>Business</strong><br />

<strong>News</strong>. This is your chance to reach out to<br />

our business community - we go to business<br />

PO boxes throughout greater <strong>Waikato</strong>,<br />

and are also available at some distribution<br />

points. So think about exactly what you<br />

want to say to business owners in your area.<br />

No photos, just words, put “Candidate statement”<br />

in the subject line, and make sure you<br />

indicate which council you are standing for.<br />

Our next <strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> goes<br />

to print on <strong>August</strong> 21, so you will need<br />

to get your candidate statement to us by<br />

<strong>August</strong> 16.<br />

Roger Hill<br />

Dr Roger Hill from analytical<br />

testing lab Hill Laboratories,<br />

has been awarded the J<br />

Benton Jones Jr Award, at the<br />

16th International Symposium<br />

on Soil and Plant Analysis. The<br />

biennial Symposia, held this<br />

year in The Netherlands, are<br />

organised by the US Soil and<br />

Plant Analysis Council. The<br />

award recognises an individual<br />

who has made an outstanding<br />

contribution to the scientific<br />

profession of soil and plant<br />

analysis. “I am extremely honoured<br />

to receive this award,<br />

as it places me in some very<br />

prestigious company,” says<br />

Hill. Dr Hill, with his wife Anne,<br />

established Hill Laboratories<br />

35 years ago.<br />

Bolger steps down<br />

Jim Bolger has finished his<br />

term as Chancellor of <strong>Waikato</strong><br />

University. He has been a<br />

member of the University<br />

Council since 2007 and has<br />

served as Chancellor for all of<br />

his 12 year council term. The<br />

completion of the law building<br />

with the associated additional<br />

space for the <strong>Waikato</strong> Management<br />

School, and the completion<br />

of the first building in the<br />

new Tauranga CBD campus<br />

were highlights of his term. The<br />

new chancellor will be elected<br />

by the University Council at its<br />

meeting in <strong>August</strong>.<br />

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4 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

Join the Chamber<br />

Why?<br />

Simple, basically we are<br />

here to help you do better<br />

in your business, through<br />

networking, education,<br />

advocacy and events.<br />

We probably can’t be more<br />

clear than that.<br />

There’s a whole lot of<br />

member benefits where if you<br />

join you can save through<br />

discounts, and we advocate<br />

on your behalf – basically get<br />

stuck into local and central<br />

government around where they<br />

can do better.<br />

We aren’t government, or<br />

local government funded, so<br />

we aren’t conflicted.<br />

We are just here for you, the<br />

member, to help you grow a<br />

more profitable business in our<br />

local community.<br />

Also, we are a super<br />

friendly bunch of great people<br />

that are here to help you, your<br />

business and our community<br />

grow richer through sharing<br />

ideas, supporting business and<br />

helping with continuing your<br />

education/learning around how<br />

to do your business better.<br />

And, if you are a little shy<br />

when networking, let us know,<br />

we will introduce you to good<br />

people at an event, so you aren’t<br />

feeling stink on your own!<br />

So, without overcomplicating<br />

Chris Simpson<br />

this column, just a very simple<br />

message – join the Chamber of<br />

Commerce and leverage it for<br />

your own business needs.<br />

After all, it’s what we were<br />

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years ago.<br />

Thanks for reading, and yell<br />

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for a coffee.<br />

And, you can join here:<br />

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membership<br />

Cheers<br />

Chris, Paula, Kirstie, Karen<br />

and Imali!<br />

<strong>Business</strong> Floor, Wintec House Cnr Nisbet and Anglesea Street, HAMILTON<br />

07 839 5895 | help@waikatochamber.co.nz<br />

www.waikatochamber.co.nz<br />

<strong>Waikato</strong> firm<br />

poised for medicinal<br />

cannabis wave<br />

By RICHARD WALKER<br />

<strong>Waikato</strong> firm Cannasouth has been<br />

building a big surfboard. That's because<br />

it's got a big wave to catch<br />

The wave is medicinal<br />

cannabis and the analogy<br />

comes from the company's<br />

chief executive, Mark<br />

Lucas.<br />

Cannasouth recently listed<br />

on the NZX, the first company<br />

to do so in two years, and the<br />

first medicinal cannabis company<br />

to take the step.<br />

It recently appointed a new<br />

product development manager,<br />

scientist David Gill, and is well<br />

underway with developing cannabinoid<br />

products using its labs<br />

at Innovation Park and Hamilton<br />

East’s secure growing facility.<br />

Timing is everything, and<br />

the introduction of the Misuse<br />

of Drugs (Medicinal Cannabis)<br />

Amendment Act last year has<br />

been followed by the release for<br />

feedback in <strong>July</strong> of a discussion<br />

document aimed at setting up a<br />

regulatory scheme, with Cannasouth<br />

set to be among those<br />

submitting before the <strong>August</strong> 7<br />

cutoff.<br />

“It's like surfing,” Lucas<br />

says. “The big wave surfers get<br />

on the weather maps and they<br />

know when there's a storm out<br />

there. It might be a week before<br />

the waves arrive. They fly to to<br />

get those waves. But to surf big<br />

waves you need a big board.<br />

“We were out there and we<br />

realised, well this wave’s pretty<br />

big; to compete, or to get on the<br />

wave, we need to build a big<br />

board and that's raising capital.”<br />

The listing in June at 50c a<br />

share was oversubscribed and<br />

saw the company raise $10 million.<br />

We have to start<br />

producing the basic<br />

medicines that you<br />

see in this space<br />

but we also have<br />

to be looking well<br />

beyond that into the<br />

future and looking<br />

at developing these<br />

next generation<br />

medicines.<br />

Lucas is at pains to stress<br />

they are in for the long haul,<br />

after being frustrated by some<br />

negative media commentary<br />

around the listing, which he<br />

says implied the cofounders<br />

and early investors would look<br />

to quickly sell their shares.<br />

The price has since steadied<br />

around 37c at time of writing,<br />

and Lucas says the share<br />

price may have been affected<br />

by the commentary, as well as<br />

potential confusion around the<br />

medicinal cannabis scheme and<br />

the adult recreational debate.<br />

He points out the rigorous<br />

process of listing involves<br />

extensive preparation and documentation.<br />

“We're building quality<br />

systems right throughout the<br />

business, all our policy document,<br />

everything we're doing,<br />

is about long term success,<br />

not just about some short term<br />

flurry,” he says.<br />

“We're focused on building<br />

the business and we're confident<br />

that as we hit our milestones<br />

that we've got lined up,<br />

that market will see that and<br />

see this business is a long term<br />

project.”<br />

He and chief operating<br />

officer Nic Foreman can also<br />

point to long track records after<br />

working in the hemp industry<br />

since the ‘90s, first as importers<br />

and then as growers for fibre<br />

including research partnerships<br />

with <strong>Waikato</strong> University.<br />

The idea for Cannasouth<br />

was born when they could see<br />

the uptake of medicinal cannabis<br />

overseas and calculated it<br />

would probably be only a matter<br />

of time for New Zealand to<br />

catch up.<br />

Cannasouth has been heavily<br />

involved in research, developing<br />

its own IP, but Lucas and<br />

Foreman, with their business<br />

backgrounds, recognise the<br />

commercial realities as well.<br />

“There's going to be a lot of<br />

competition but the space itself<br />

is also looking like it's going to<br />

be rather large.”<br />

The medicinal potential of<br />

cannabinoids has been touted<br />

as potentially helping with a<br />

range of conditions from anxiety,<br />

through inflammation to<br />

epilepsy and crohn’s disease<br />

among others.<br />

Exporting is part of Cannasouth’s<br />

plan and it intends<br />

to take a broad approach in<br />

the market; while its focus has<br />

been on developing medicines,<br />

there is also potential in neutraceuticals<br />

potentially including<br />

fortified waters and sports<br />

recovery drinks.<br />

“[You have] highly refined<br />

medicines at one end and very<br />

basic health and wellness products<br />

at the other end for generic<br />

conditions. We endeavour to<br />

be vertically integrated and<br />

playing in all of those spaces,<br />

so we are exploring all of those<br />

opportunities,” Lucas says.<br />

“The market's going to start<br />

small but there is the potential<br />

that there's a very big market at<br />

the end of it.”<br />

The “holy grail” would<br />

be to come up with their own<br />

medicine that can treat a specific<br />

condition and be “novel<br />

and unique”.<br />

“We have to start producing<br />

the basic medicines that you<br />

see in this space but we also<br />

have to be looking well beyond<br />

that into the future and looking<br />

at developing these next generation<br />

medicines.”<br />

Lucas is broadly happy with<br />

the discussion document that<br />

The growing facility.<br />

has gone out for feedback. “We<br />

have been involved with the<br />

New Zealand Medical Cannabis<br />

Council, which is a group<br />

of licensed companies, and as<br />

part of that we have regular<br />

monthly interactions with the<br />

Ministry of Health, who have<br />

been doing a great job of consulting<br />

with industry.”<br />

He says the biggest concern<br />

they are hearing is around the<br />

need for specialist approval of<br />

prescriptions that include THC.<br />

“What is being implied at the<br />

moment is GPs aren't qualified<br />

to be able to write a prescription<br />

for a medicine that may<br />

produce a narcotic effect - well<br />

they can do that already for a<br />

host of different medicines. I<br />

can understand the arguments;<br />

some doctors will say that we<br />

don't want to be pressured<br />

into writing prescriptions, but<br />

doctors already face that pressure<br />

with a range of medicines<br />

today.”<br />

He says a big challenge will<br />

be education of doctors, most<br />

of whom see the therapeutic<br />

benefit but will want data<br />

around what conditions to prescribe<br />

it for, the dosage level<br />

and drug interactions.<br />

“Doctors will say, show me<br />

the clinical data,” he says. “As<br />

governments around the world<br />

are starting to allow these<br />

medicines to exist, now you're<br />

getting clinical data starting to<br />

catch up.<br />

“I think the thing to remember<br />

is it's going to start off very<br />

slowly. Doctors are not just<br />

going to start writing prescriptions<br />

on day one of the scheme.<br />

It will move slowly but eventually<br />

it will be a common medicine.”<br />

The final regulations are<br />

due out by the end of the year.<br />

That will be followed in Cannasouth’s<br />

case by applications<br />

for licences, which will poten-


WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

5<br />

HMC recruit brings<br />

agribusiness<br />

experience<br />

Kate Robinson<br />

Kate Robinson (nee Webber)<br />

has joined the HMC Communications<br />

team as senior<br />

account manager, bringing<br />

with her sound knowledge<br />

and experience in agriculture<br />

and more than 22 years public<br />

relations experience. Born<br />

and bred on a dairy farm near<br />

Cambridge, Robinson spent<br />

nearly six years with Baldwin<br />

Boyle Group in Hamilton and<br />

Auckland providing public<br />

relations counsel to some<br />

of New Zealand’s largest<br />

agricultural businesses, and<br />

joined the communications<br />

team at DairyNZ in 2007. She<br />

was also part of the team that<br />

coordinated the transition<br />

from Dexcel to DairyNZ, which<br />

included a major rebranding<br />

campaign. Robinson is based<br />

in Kinloch and has two children<br />

aged 6 and 8.<br />

Once widely prescribed before prohibition<br />

in the early 20th century, medicinal<br />

cannabis is experiencing a revival as<br />

the endacannabinoid system becomes a<br />

subject of study.<br />

“The premise of medical cannabis<br />

is everyone's got an endocannabinoid<br />

system,” says Cannasouth chief operating<br />

officer Nic Foreman. “Us and all<br />

the animals have endocannibinoids that<br />

we use for the functioning of a lot of<br />

our physiological subsystems, and it<br />

just turns out that the compounds in the<br />

[cannabis] plant mimic the ones in the<br />

body.”<br />

“It's like you live in a house,” says<br />

chief executive Mark Lucas, who has a<br />

deft way with analogies. “You thought<br />

you had two storeys and then you realise<br />

there's a third floor to the house,<br />

that's how big a deal the endocannibitially<br />

be issued within a month<br />

or two, and then by growing<br />

cultivars, with two or three<br />

months to grow the first crop.<br />

“Then we go into the manufacture<br />

medicine space. You’re<br />

not just doing a simple extract,<br />

there's your product, you're<br />

going into a space where it's<br />

GMP [good manufacturing<br />

processes] quality, you've got<br />

to validate, you've got to have<br />

shelf life.<br />

“It's going to take time, and<br />

we’ve been clear all the way<br />

through, this is a marathon and<br />

not a sprint.”<br />

That said, they are putting<br />

in a burst at the moment.<br />

“We live and breathe it. We<br />

love it. Entrepreneurs just love<br />

this stuff, this is a dream come<br />

true.<br />

“If you can’t make the most<br />

of a once in a lifetime opportunity<br />

by working hard and<br />

surrounding yourself with the<br />

smartest people you can find<br />

then you've made a mistake.”<br />

Research has been a focus for chief executive Mark Lucas and the Cannasouth team.<br />

Plant’s unique qualities<br />

noid system is.<br />

“The fact that the plant has cannibinoids<br />

is interesting but the fact that we<br />

have an endocannibinoid system that<br />

controls so many of our regulatory subsystems,<br />

now that's really interesting.”<br />

That sees Cannasouth using expensive<br />

equipment to research the individual<br />

cannabinoids in the cannabis plant,<br />

but also how they might work together<br />

in different combinations.<br />

The two main cannibinoids are CBD<br />

and THC, the latter producing the high.<br />

Treatment of some conditions may<br />

require an element of THC. “These<br />

things work in unison, if you isolate a<br />

single molecule it's often not as effective,<br />

there seems to be some synergistic<br />

effect that goes on.”<br />

He points out that most people taking<br />

the medicines don’t want to be high,<br />

but just want to feel better, though there<br />

may be a place for the wellbeing effect<br />

for the likes of palliative care.<br />

“We're really just at the beginning<br />

of the journey of discovery as to what<br />

the individual cannabinoids can do and<br />

what in unison with other cannibinoids<br />

you can start to target,” says Lucas.<br />

“I put it this way: it's like notes of<br />

music - there's only a limited number<br />

of notes but you can put them together<br />

in an almost limitless number of ways.”<br />

Ken Webb and Ben<br />

Kershaw, Hunter Campbell<br />

Recruitment<br />

firms merge<br />

Specialist recruitment firms<br />

Hunter Campbell and Numeric<br />

have joined forces. Cambridge-based<br />

Numeric, which<br />

specialises in tax recruitment<br />

as well as accounting and<br />

finance, will now operate as<br />

Hunter Campbell <strong>Waikato</strong><br />

following a merger with Auckland-based<br />

Hunter Campbell.<br />

Hunter Campbell <strong>Waikato</strong> is<br />

led by Ben Kershaw, who has<br />

extensive experience building<br />

and leading teams in professional<br />

services firms and large,<br />

global organisations in New<br />

Zealand and Australia. Hunter<br />

Campbell is a privately-owned<br />

firm specialising in recruiting<br />

accounting and finance as<br />

well as supply chain, procurement<br />

and operations roles.<br />

CRV appoints<br />

AB manager<br />

CRV Ambreed has appointed<br />

Craig Scott as its new national<br />

artificial breeding manager.<br />

Scott joins the CRV team from<br />

pregnancy testing company<br />

Ultrascan Limited, where he<br />

was the national franchise<br />

manager. Scott, who grew<br />

up on a Taumarunui sheep<br />

and beef block, has worked<br />

in the agricultural, sports<br />

and information technology<br />

sectors, including a 10-year<br />

stint as manager for Verusco<br />

Technologies, supplying video<br />

analysis software and statistics<br />

to rugby union teams.


6 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

The Māori economy in <strong>Waikato</strong>:<br />

What is it, and why does it matter?<br />

Guest column by KIM HILL<br />

<strong>Business</strong> strategist and Te Waka board director<br />

When we talk about “the Māori economy”,<br />

we’re generally referring to a collection<br />

of aspects that make up the broader<br />

contribution of Māori to economic<br />

development - both regionally in <strong>Waikato</strong><br />

and in the rest of New Zealand.<br />

At its core, the Māori<br />

economy is made up<br />

of a range of authorities,<br />

businesses and employers<br />

who identify as Māori.<br />

Economic development from<br />

a Māori perspective is diverse<br />

and collaborative, encompassing<br />

contributions from iwi,<br />

Māori businesses, whanau<br />

enterprises, entrepreneurs and<br />

individuals.<br />

In New Zealand, Māori own<br />

a range of significant assets<br />

across the primary sectors<br />

(fishing, forestry, meat production,<br />

and dairy), and there<br />

is growing investment in geothermal,<br />

digital, services, education,<br />

tourism and housing.<br />

Here in <strong>Waikato</strong>, the Māori<br />

economy is very much alive<br />

and well. The most recent figures<br />

indicate that Māori businesses<br />

contribute $1.4 billion<br />

to the GDP of the <strong>Waikato</strong><br />

region (8 percent of total<br />

GDP), and with steady growth<br />

we can expect that figure to be<br />

higher when the next round of<br />

figures is released.<br />

The key areas where the<br />

<strong>Waikato</strong> region’s Māori economy<br />

is strongest are in health<br />

and community services, property<br />

and business services,<br />

manufacturing and agriculture.<br />

Additionally, based on our<br />

research into emerging industries<br />

we know opportunity for<br />

Māori business lies in key sectors,<br />

such as cultural tourism<br />

and education.<br />

However, it’s important to<br />

not view Māori contribution<br />

to these larger industries as<br />

the sole marker of economic<br />

success, as Māori SMEs and<br />

entrepreneurs also play a big<br />

role in developing and growing<br />

the Māori economy.<br />

In measuring economic<br />

development, it’s important<br />

to look at other indicators of<br />

success than simply relying on<br />

GDP and other financial markers,<br />

simply because they don’t<br />

paint a whole picture of wellbeing.<br />

This rings particularly<br />

true for the Māori economy.<br />

Benefits from the Māori<br />

economy should be viewed<br />

holistically. Alongside financial<br />

indicators, we also take<br />

into account the four dimensions<br />

of Hauora (health and<br />

wellbeing): Taha Tinana (physical<br />

wellbeing), Taha Hinengaro<br />

(mental and emotional<br />

wellbeing), Taha Whanau<br />

(social wellbeing), and Taha<br />

Wairua (spiritual wellbeing).<br />

In the work I do with Te<br />

Humeka (<strong>Waikato</strong> Māori<br />

<strong>Business</strong> Network) and Stratigi<br />

within the Māori sector, I<br />

constantly see opportunity for<br />

our Māori economy to grow<br />

into a strong ecosystem. With<br />

support, resources and funding,<br />

Māori business will thrive<br />

and grow, with Hauora at the<br />

forefront of decision making<br />

to ensure we see not only economic<br />

but social impacts as<br />

well.<br />

The desire for more support<br />

was most evident at a recent<br />

MBIE event I facilitated at Te<br />

Wānanga o Aotearoa where<br />

more than 100 people with<br />

economic development interests<br />

came along to learn about<br />

the resources and opportunities<br />

available to them from<br />

the Government. Government<br />

support aims to grow Māori<br />

SMEs, support Māori youth,<br />

maximise the value of iwi and<br />

collectives, and develop our<br />

regions.<br />

As a regional economic<br />

development agency, Te Waka<br />

is tasked with working alongside<br />

other relevant agencies<br />

to ensure this support is readily<br />

available to help grow our<br />

regional Māori economy, and<br />

create the right environment<br />

Kia ora<br />

We have an invitation<br />

and a new feature<br />

this month.<br />

The invitation is to join our<br />

coverage of the upcoming local<br />

body elections. We want to provide<br />

a forum for debate around<br />

the most important democratic<br />

decision you will make this<br />

year.<br />

You can do this either as a<br />

candidate or as a voter. If you<br />

are a voter we want to hear<br />

what you want from your next<br />

council and if you are a candidate<br />

you have an opportunity<br />

to reach out to the greater<br />

<strong>Waikato</strong> business community.<br />

The details of how to do this are<br />

for collaboration to occur –<br />

collaboration that is crucial for<br />

the Māori economy to prosper.<br />

Now, more than ever, is<br />

the time for Māori business<br />

to be supported properly so<br />

they can thrive. That’s why Te<br />

Waka’s priorities are aligned<br />

to economic actions in the<br />

Māori Economic Development<br />

Action Plan, for example, supporting:<br />

• Major Māori economic<br />

development projects<br />

across the <strong>Waikato</strong> region<br />

to gain funding and support<br />

• Development of a <strong>Waikato</strong><br />

regional Māori business<br />

hub to support Māori business<br />

capability, capacity<br />

and success<br />

• Iwi to implement a social<br />

procurement programme to<br />

enable opportunities to be<br />

part of the growing <strong>Waikato</strong><br />

economy<br />

• Māori tourism initiatives<br />

Kim Hill is an independent<br />

business strategist specialising<br />

in working with Māori enterprise<br />

with a focus on encouraging<br />

and promoting Māori<br />

economic participation and<br />

growth. Kim is a director on<br />

the board of Te Waka, <strong>Waikato</strong>’s<br />

regional economic development<br />

agency.<br />

From the editor<br />

on page 3.<br />

And the new feature is all<br />

about bringing you more. Think<br />

of it as your business briefing<br />

- it’s a new way of packaging<br />

the news from around the<br />

Kim Hill<br />

region and giving it to you in<br />

easy-to-read bite-sized pieces.<br />

The snippets run as columns on<br />

the side of the page, and have<br />

been designed to be easily distinguishable<br />

from our usual stories.<br />

We’re pretty pleased with<br />

this first up offering - it means<br />

we are able to give you a whole<br />

bunch more relevant news and<br />

information about things that<br />

are happening around <strong>Waikato</strong>.<br />

If you have a business item to<br />

add in future, feel free to email<br />

it to me for possible inclusion.<br />

It really is a case of the more the<br />

merrier.<br />

My email is richard@wbn.<br />

co.nz<br />

Ngā mihi<br />

Richard Walker<br />

Editor<br />

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WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

7<br />

Company-X becomes New Zealand<br />

partner for RealWear head-mounted tablet<br />

Company-X is the first and only New Zealand and Australia<br />

reseller for head-mounted tablets from established global<br />

innovation leader, RealWear.<br />

The agreement adds<br />

additional capability to<br />

Company-X, which also<br />

recently purchased Augmented<br />

and Virtual Reality (AR/VR)<br />

business Pepper Creative.<br />

RealWear is a leading manufacturer<br />

of head-mounted tablets,<br />

or HMT-1s, as well as the<br />

intrinsically safe HMT-1Z1 for<br />

areas where explosive gasses<br />

are present. The lightweight<br />

headset has a narrow “boom<br />

arm” with a “micro-display”<br />

that appears as though the<br />

worker is viewing a 7” tablet<br />

screen. The screen can be positioned<br />

just below line of sight,<br />

so the user can easily see glance<br />

on the screen like a dashboard.<br />

To keep the experience completely<br />

hands-free all inputs are<br />

entirely voice-activated.<br />

“Essentially, it’s a ruggedized<br />

tablet computer completely<br />

optimised for handsfree<br />

use that clips on a hard hat”<br />

Company-X’s AR/VR specialist<br />

Lance Bauerfeind explains.<br />

“It runs off the Android operating<br />

system and apps, so we can<br />

write customised apps for our<br />

clients, exactly like you can<br />

for a tablet. The core functions<br />

that are built into the headsets<br />

are the voice command functionality<br />

that has been enabled<br />

for all existing apps and navigation.”<br />

Lance and his team first<br />

came across RealWear’s HMT<br />

hands-free wearables when<br />

looking for a device for a client’s<br />

onsite inspections and<br />

audits. They had already tried a<br />

competitor’s device but found<br />

the first option blocked the<br />

user from seeing people, which<br />

was a barrier. The HMT-1 or<br />

HMT-1Z1 is designed specifically<br />

to maintain situational<br />

awareness while improving<br />

productivity.<br />

“We’d heard of RealWear,”<br />

Lance explains, “but were initially<br />

sceptical of the smaller<br />

screen. Our concerns were<br />

unfounded as it is very user<br />

friendly as the screen is mostly<br />

a reference check for the voice<br />

commands.”<br />

“We are pleased to find a<br />

partner that adds a powerful<br />

sales channel in the Australian<br />

and New Zealand market,<br />

with real experience in<br />

the application and use-cases<br />

of wearable technology,” said<br />

Rocky Scales, Executive Vice<br />

President, RealWear. “This<br />

channel will help accelerate<br />

RealWear’s market growth and<br />

expand our userbase and ecosystem<br />

in a country that is well<br />

recognised as an innovation<br />

leader.” Scales continued: “We<br />

carefully select our resellers<br />

who add additional value and<br />

have proven relationships with<br />

their regions and reach. We<br />

have found such a reseller in<br />

Company-X.”<br />

“Being part of Company-X<br />

strengthens our ability<br />

to develop apps for use with<br />

the HMT headsets, including<br />

back-end connectivity and<br />

databases,” explains Lance.<br />

“We can build the apps to<br />

incorporate functions clients<br />

need in one place, rather than<br />

having to step out of the app<br />

and use other tools, such as<br />

taking photos or transcribing<br />

observations that the user can<br />

narrate into the device.<br />

Company-X<br />

developers can<br />

reformat existing<br />

apps, add voice<br />

functionality and<br />

take existing apps<br />

to redesign the User<br />

Interface for the<br />

small screen.<br />

One project using RealWear<br />

HMT is a proof of concept with<br />

off-site monitoring requirements,<br />

as Lance outlines.<br />

“The challenge was to help<br />

technicians onsite at remote<br />

distribution hubs. The technicians<br />

carry out repair and<br />

maintenance on site so using<br />

the HMT needs no computer<br />

or laptop. You can’t take a<br />

laptop into an explosive area,<br />

which was needed here, but<br />

you can the head-mounted<br />

tablet, and the HMT-1Z1<br />

Photo courtesy RealWear.<br />

model is certified as intrinsically<br />

safe.”<br />

Because it’s handsfree,<br />

users can carry on working, so<br />

for testing, inspecting, repairing<br />

functions, troubleshooting<br />

is going to be more efficient.<br />

The device can also be<br />

used just like a smartphone<br />

for remote voice calls. Users<br />

can also share camera feed for<br />

picture-in-picture video calling.<br />

This means a technician<br />

can discuss an issue, record it<br />

and save it. Information stored<br />

in the device is synced back to<br />

their corporate systems.<br />

Anything you can do with<br />

an app on your phone, you can<br />

do through this headset but just<br />

using voice commands instead<br />

of tapping the screen.<br />

The opportunities for companies<br />

like Company-X in the<br />

wearable devices space are significant.<br />

As a result of their initial<br />

projects with RealWear,<br />

Pepper Creative has built up<br />

a good relationship with the<br />

HMT team. When RealWear<br />

was looking for resellers in the<br />

Australasian market, Company-X<br />

jumped at the opportunity.<br />

“They’ve spent over seven<br />

years perfecting the product,<br />

so the usability is excellent,”<br />

says Lance. “We believe in the<br />

product and are excited about<br />

the opportunities.”<br />

“You only have to see<br />

the rise of tools like Siri and<br />

Alexa,” says Lance. “Pepper<br />

Creative’s integration into<br />

Company-X has meant that<br />

there’s now the resources to be<br />

a full reseller here. Being able<br />

to provide the hardware as well<br />

as the software means we can<br />

offer a fully integrated service,<br />

as well as opening up further<br />

business opportunities in Australia.”<br />

Smartphones have sped up<br />

the development of these technologies<br />

by miniaturising components<br />

and developing new<br />

technologies. Now hardware is<br />

catching up to make big ideas<br />

possible, accessible and more<br />

affordable.<br />

“What’s exciting for us,<br />

is that these technologies are<br />

now within reach for local<br />

businesses here,” Lance adds.<br />

TACKLING YOUR<br />

PROBLEMS HANDS-ON<br />

AND HANDS-FREE<br />

Company-X is now a reseller for RealWear<br />

headmounted tablets, using creative software<br />

expertise to bring your ideas to life.<br />

500<br />

Technology<br />

Fast 500<br />

2018 APAC


8 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

CONVERSATIONS WITH<br />

MIKE NEALE OF NAI<br />

HARCOURTS HAMILTON<br />

Thinking of selling? What<br />

to consider in a changing<br />

market<br />

The property market, whether it be<br />

residential, rural or commercial,<br />

is and always will be a cycle. Often<br />

the decision of when to sell is driven<br />

by other factors that relate to personal<br />

circumstance or choice, not necessarily<br />

where we may be in the cycle.<br />

With a changing market and in fact any<br />

market, there are always opportunities for<br />

both sellers and buyers. Everybody has<br />

different reasons for selling and in New<br />

Zealand there are several methods of selling<br />

property which sellers need to consider<br />

- this will often relate to the situation or<br />

specifics of the particular property.<br />

When you are considering selling a<br />

property, it is important to understand the<br />

process and the various methods, whether<br />

it will be marketed widely or not, with<br />

or without a price and if there is a fixed<br />

timeframe.<br />

Auctions:<br />

• No fixed price<br />

• Creates urgency through a fixed timeframe<br />

• Creates open transparent competition<br />

between buyers<br />

• Bidders are purchasing on an unconditional<br />

basis<br />

Tenders:<br />

• No fixed price<br />

• Creates urgency through a fixed time<br />

frame<br />

• Creates an element of competition<br />

• Purchasers are likely to be conditional<br />

i.e. due diligence or finance<br />

Deadline Private Treaty<br />

• No fixed price<br />

• Creates urgency through a fixed time<br />

frame, but can be sold prior to the<br />

deadline date.<br />

• Creates an element of competition<br />

• Purchasers are likely to be conditional,<br />

although the incentive of being unconditional<br />

early can motivate some potential<br />

purchasers to avoid competition<br />

(Tenders or Deadline Private Treaty<br />

sale methods should be considered for<br />

complex properties or where there are<br />

ownership structures that have complex<br />

signoff or approval processes).<br />

Private Treaty<br />

• Usually with a fixed or ‘asking’ price<br />

• No time pressure or urgency for pur-<br />

Mike Neale - Managing Director,<br />

NAI Harcourts Hamilton.<br />

chasers to act<br />

• Will likely either be sold quickly<br />

(therefore potentially undersold) or<br />

remain on the market for an extended<br />

period of time (purchasers may deem<br />

the asking price to be unrealistic and<br />

therefore not enquire)<br />

• Conditional and unconditional offers<br />

can be made<br />

Tips:<br />

1. In a changing market it is more important<br />

than ever to have a robust marketing<br />

programme in place, to leave no<br />

stone unturned in order to find not just<br />

any buyer, but the best buyers.<br />

2. In relation to your particular property,<br />

check the track record and specialist<br />

market knowledge of the agents who<br />

you are selecting from. Interview more<br />

than one agent for the job.<br />

3. Consider incentivising the fee structure<br />

for the sale. With an incentivised<br />

commission structure, sellers and<br />

agents are both rewarded - the harder<br />

the agent works and the higher the<br />

price, the agent then also gets some<br />

added financial benefit. I recall one incentivised<br />

fee structure that started at<br />

2 percent as a base, which increased to<br />

20 percent for an absolute premium –<br />

and you will be glad to know that we<br />

got to that premium level.<br />

4. The element of competition is key to<br />

maximising any sales price.<br />

5. Not all auctioneers are created equal<br />

– and it’s not just about showing confidence<br />

and building rapport with the<br />

room, but most importantly about their<br />

negotiation skills with the potential<br />

purchasers to maximise the price they<br />

will pay, especially if the reserve is not<br />

yet met<br />

Cash is becoming king again, as finance<br />

becomes more difficult to secure,<br />

so you need to be dealing with the most<br />

credible buyers.<br />

Remember you only have one opportunity<br />

to put the property on the market<br />

for the first time – and the longer the property<br />

remains on the market unsold, the<br />

more purchasers ask the question about<br />

the issues with the property and whether<br />

the vendor’s price expectation is realistic<br />

or not.<br />

Little known fact:<br />

<strong>Waikato</strong> hospital has 24 operating theatres<br />

– according to my anaesthetist (due<br />

to my recent misadventure!).<br />

NAI Harcourts Hamilton<br />

Monarch Commercial Ltd MREINZ Licensed<br />

Agent REAA 2008<br />

Cnr Victoria & London Streets, HAMILTON<br />

07 850 5252 | hamilton@naiharcourts.co.nz<br />

www.naiharcourts.co.nz<br />

J5460P<br />

The Instillery’s Mike<br />

Jenkins addresses the<br />

Grow <strong>Waikato</strong> audience.<br />

<strong>Waikato</strong> tech sector<br />

poised for growth<br />

By RICHARD WALKER<br />

<strong>Waikato</strong> is the region of opportunity<br />

when it comes to tech. It has been New<br />

Zealand’s fastest growing tech area for<br />

the past two years, and exporting is a<br />

particular strength.<br />

Company-X co-founder<br />

David Hallett highlighted<br />

the opportunities<br />

during a Grow <strong>Waikato</strong><br />

forum in <strong>July</strong>.<br />

They exist partly because<br />

the sector has ground to make<br />

up. <strong>Waikato</strong>’s tech sector comprises<br />

6 percent of regional<br />

GDP, below the New Zealand<br />

average of 8 percent.<br />

Meanwhile, tech makes up<br />

4 percent of employment in the<br />

region, also lagging the larger<br />

regions.<br />

Matching the national average<br />

would see more than 2000<br />

jobs created and $350 million<br />

added to GDP, currently<br />

around $1.5 billion.<br />

Hallett highlighted exporting,<br />

an area where <strong>Waikato</strong><br />

punches above its weight with<br />

a 7.7 percent share of tech<br />

exports.<br />

“The best way to grow is<br />

to export. Trade surplus is a<br />

really good thing because it<br />

means the market's no longer<br />

constrained,” said Hallett,<br />

one of four speakers on digital<br />

technology at the event.<br />

“When you're exporting<br />

and have great international<br />

vision it means you're paying<br />

your taxes with foreign<br />

dollars. That's a really really<br />

cool place to be, and it helps<br />

us grow our country,” he said.<br />

“That's what the tech industry<br />

enables us to do.”<br />

A government initiative,<br />

Growing Innovative Industries<br />

in New Zealand, released<br />

earlier in the day, earmarked<br />

digital technology as one of its<br />

four industry transformation<br />

plans.<br />

Hallett welcomed its reference<br />

to supporting growth in<br />

the ICT export industry, along<br />

with its mention of a level<br />

playing field for New Zealand<br />

firms to compete for government<br />

business.<br />

“The procurement process<br />

in New Zealand is horribly<br />

broken so obviously they 're<br />

going to have a look at this.”<br />

Hallett was joined by CultivateIT<br />

operations manager<br />

Jannat Maqbool, Instillery<br />

director Mike Jenkins and<br />

South <strong>Waikato</strong> economic<br />

development manager Paul<br />

Bowden at the Grow <strong>Waikato</strong><br />

forum organised by Labour<br />

MP Jamie Strange and held at<br />

Wintec’s Atrium.<br />

Maqbool outlined CultivateIT’s<br />

involvement in<br />

<strong>Waikato</strong> events in its role as<br />

a connector, and Jenkins, who<br />

is on the NZTech board, gave<br />

a background to his company’s<br />

rapid growth as a cloud<br />

enabler.<br />

That was helped by the<br />

“epic young talent” in <strong>Waikato</strong><br />

coming out of the tertiary providers,<br />

he said.<br />

It’s the kind of young talent<br />

Bowden wants to see in his<br />

district, aided by a proposed<br />

digital development hub in<br />

Tokoroa. The hub, which is<br />

likely to require PGF funding,<br />

will include a space for developing<br />

young people’s digital<br />

skills, support for startups and<br />

a co-working space.<br />

“It's designed to be at the<br />

heart of the community, at<br />

the heart of everything we're<br />

trying to do in the South<br />

<strong>Waikato</strong>,” Bowden said.<br />

He described the growth of<br />

IT as central to the district’s<br />

traditional primary industries<br />

base, including dairy farming<br />

and forestry.<br />

“The forestry sector will<br />

be operating remote drones,<br />

it will be operating remote<br />

cutting devices, autonomous<br />

vehicles will be taking the logs<br />

to ports, so they as industries<br />

need IT skills,” he said.<br />

“What we're trying to do is<br />

not just about the future businesses,<br />

startups and entrepreneurs,<br />

it's also about supporting<br />

existing businesses that<br />

we've got to make them even<br />

more successful, and to create<br />

great opportunities to reduce<br />

digital disadvantage and<br />

inequality in South <strong>Waikato</strong>.”<br />

Hallett welcomed the<br />

planned Tokoroa hub as part of<br />

the way forward.<br />

“What they are talking<br />

about in South <strong>Waikato</strong> is<br />

really important to assist people<br />

and help them go through<br />

those formative stages of<br />

building a company.”<br />

In future, he also wanted to<br />

see more companies in the AI<br />

space, “playing with robotics,<br />

virtual reality, augmented reality.<br />

These are the areas where<br />

you can achieve amazing<br />

things.”<br />

The time was ripe for disruption<br />

of existing methods.<br />

“If we look at the way we do<br />

things and apply automation<br />

and some of these ideas we<br />

can achieve some really cool<br />

businesses and have global<br />

potential.”<br />

Startup seed capital was<br />

important, as was a regulatory<br />

environment suited to rapid<br />

growth businesses.<br />

“It would be great to see<br />

a lot more joint ventures<br />

between tech companies or<br />

tech entrepreneurs and existing<br />

companies to leverage<br />

their IP.<br />

“My big one, which is<br />

really important - CultivateIT<br />

is really enabling this - is the<br />

fostering of inter-company<br />

collaboration, businesses that<br />

traditionally compete, fostering<br />

that relationship so they<br />

can work together. If we work<br />

together for the economic benefit<br />

of our regions, of our country,<br />

that's the win for all of us.”<br />

• NZTech chief executive<br />

Graeme Muller says there<br />

are nearly 21,000 firms in<br />

the New Zealand tech sector,<br />

collectively investing<br />

$580 million in research<br />

and development, 35 percent<br />

of all R and D in the<br />

country. Tech employs more<br />

than 108,000 people and<br />

contributes to nine percent<br />

of New Zealand’s total<br />

exports.


WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

9<br />

Support for young Pacific people<br />

Pacific young people living in <strong>Waikato</strong> will<br />

get backing to help access life-changing<br />

learning and earning opportunities.<br />

Five <strong>Waikato</strong> providers<br />

signed up at the <strong>July</strong><br />

launch of the Tupu<br />

Aotearoa initiative in Hamilton.<br />

“Tupu Aotearoa is about<br />

changing young people’s lives<br />

through new opportunities and<br />

pastoral support. Whether it is<br />

help finding the right kind of<br />

job or training, advice on preparing<br />

for interviews, or career<br />

counselling,” says Minister for<br />

Pacific Peoples Aupito William<br />

Sio.<br />

“Tupu Aotearoa will<br />

empower young people aged<br />

15 to 39 years to grow new life<br />

skills, kick-start their career<br />

prospects, and earn a good living,<br />

as well as provide employers<br />

with a skilled, motivated<br />

talent pool they need.<br />

“There are now more Pacific<br />

Te Wānanga o Aotearoa<br />

launches centre of innovation<br />

and entrepreneurship<br />

people born in New Zealand<br />

than ever before. Pacific have<br />

one of the fastest growing<br />

youth populations in Aotearoa,<br />

many proudly bilingual with<br />

bicultural parentage throughout<br />

regional New Zealand. This is a<br />

generation that is fast becoming<br />

the future workforce and consumers,<br />

entrepreneurs, sports,<br />

creative and community leaders<br />

that regional economies will be<br />

reliant on.”<br />

Tupu Aotearoa is the new<br />

name for the Pacific Employment<br />

Support Service (PESS)<br />

which reflects the expansion of<br />

the programme to regional New<br />

Zealand.<br />

The five <strong>Waikato</strong> providers<br />

are:<br />

The launch of Ahikōmako.<br />

Te Wānanga o Aotearoa<br />

has launched Ahikōmako,<br />

the Centre of<br />

Māori Innovation and Entrepreneurship.<br />

Ahikōmako is an entrepreneurial<br />

whare (house) where<br />

Māori innovation and business<br />

ideas can seed and prosper.<br />

Based at the Mangakōtukutuku<br />

campus of Te Wānanga o<br />

Aotearoa in Glenview, Hamilton,<br />

Ahikōmako provides<br />

a modern co-working space,<br />

business support, training,<br />

resources and business connections<br />

to help build sustainable<br />

business success.<br />

Ahikōmako houses an<br />

innovation hub - Te Toiotua<br />

- a vibrant, creative space<br />

that uses modern technology<br />

from 3D printing and movie<br />

production to photography,<br />

robotics and augmented reality<br />

to further advance business<br />

ideas.<br />

Ahikōmako will house<br />

exisiting programmes (kaupapa)<br />

such as Kōkiri, our<br />

Māori business accelerator<br />

programme, and Pakihi, a<br />

series of workshops and mentoring<br />

sessions designed for<br />

Māori business success.<br />

Aisha Ross, director of<br />

the Innovation Development<br />

Group at Te Wānanga<br />

o Aotearoa, said the Ahikōmako<br />

name was inspired by<br />

the ancient Māori legend<br />

when Māui tricked his ancestor<br />

Mahuika into sharing fire<br />

with him.<br />

After realising Māui had<br />

deceived her, Mahuika set<br />

the world alight. The inferno<br />

was eventually doused but the<br />

remnants of fire remained in<br />

the kōmako tree.<br />

“Our tupuna (ancestors)<br />

• K’aute Pasifika Trust - a charitable<br />

trust based in Hamilton<br />

that provides health, education<br />

and social services to<br />

Pasifika communities and all<br />

other ethnicities.<br />

• Solomon Group – the largest<br />

youth services provider in<br />

the country.<br />

• SENZ Charitable Trust – a<br />

charitable trust aimed at<br />

improving economic wellbeing<br />

and living standards and<br />

strengthened Pacific families<br />

and communities. SENZ is<br />

an existing provider of support<br />

services through Tupu<br />

Aotearoa in Auckland.<br />

• In-Work New Zealand Limited<br />

– New Zealand’s largest<br />

provider of government<br />

support services designed<br />

to help people into work.<br />

In-work is an existing provider<br />

of support services<br />

through Tupu Aotearoa in<br />

Auckland.<br />

• Alignz Recruitment - a<br />

Samoan family-owned and<br />

operated New Zealand Company<br />

discovered they could make<br />

fire by rubbing pieces of<br />

kōmako together.”<br />

“Fire evokes us to think, to<br />

be creative and to bring people<br />

together. We see Ahikōmako<br />

as playing a key part in building<br />

and growing sustainable<br />

Māori businesses for regional<br />

economic success.”<br />

Ahikōmako is supported<br />

by foundation partners<br />

<strong>Waikato</strong>-Tainui, Te Humeka,<br />

Te Waka, and Hamilton &<br />

<strong>Waikato</strong> Tourism. Major<br />

funders for this new venture<br />

are the Provincial Growth<br />

Fund and Te Puni Kōkiri.<br />

At the signing of the Tupu Aotearoa Collaboration Agreement were, from left, Laulu Mac<br />

Leauanae, chief executive, Ministry for Pacific Peoples, Meta Tyrell, national relationship<br />

manager, Alignz Recruitment, Adrian Roberts, managing director, In-Work Zealand Ltd,<br />

Nouha Achmar-Tavita, director, Moving Mountains, Barrett Ruakere, director, SENZ Charitable<br />

Trust, Leaupepe Rachel Karalus, chief executive, K’aute Pasifika Trust, Ruanna Tagalosa<br />

Letalu, director community relationships, Solomon Group, Patrick Rennell, chief executive,<br />

Horowhenua Learning Centre Trust.<br />

Experience care as it<br />

should be, experience<br />

the Braemar way.<br />

Braemar Hospital is one of the largest<br />

private surgical hospitals in New Zealand,<br />

and it’s here in Hamilton.<br />

With more than 100 world class specialists,<br />

10 state-of-the-art operating rooms, 84 beds<br />

including 32 private rooms, at Braemar<br />

you’ll receive the highest level of care.<br />

Choose the very best.<br />

Choose Braemar.<br />

braemarhospital.co.nz<br />

<strong>Waikato</strong> Branch – Upcoming events/courses<br />

At the Institute of Directors<br />

we’re on the pulse of governance.<br />

Connecting, equipping and<br />

inspiring directors through thought<br />

leadership and our extensive<br />

network, professional governance<br />

courses, events and resources.<br />

16 <strong>August</strong> <strong>2019</strong><br />

‘Budget <strong>2019</strong>’ with Minister Grant Robertson<br />

Time: 12.00pm – 2.00pm, FMG Stadium <strong>Waikato</strong><br />

Function in partnership with the <strong>Waikato</strong> Chamber of Commerce.<br />

21 <strong>August</strong> <strong>2019</strong><br />

‘Women in <strong>Business</strong> Leadership and Governance’<br />

Time: 12.00pm – 2.00pm, Avantidrome, Cambridge<br />

CPD: 2 points<br />

CPD: 2 points<br />

To register, please contact:<br />

Megan Beveridge,<br />

Branch Manager<br />

<strong>Waikato</strong>.branch@iod.org.nz,<br />

021 358772 or www.iod.org.nz<br />

5 September <strong>2019</strong><br />

‘Lessons from sports governance'<br />

Time: 5.00pm – 7.00pm, Arena Lounge, Claudelands Event Centre<br />

Function in partnership with the <strong>Waikato</strong> Pacific <strong>Business</strong> Network<br />

CPD: 2 points<br />

<strong>Waikato</strong> branch is kindly sponsored by:<br />

J1121P


10 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

Is your shop window gathering dust?<br />

PR AND COMMUNICATIONS<br />

> BY HEATHER CLAYCOMB<br />

Heather Claycomb is director of HMC Communications, a<br />

Hamilton-based, award-winning public relations agencys.<br />

When I was a little girl growing up in<br />

the US, one of the special activities my<br />

grandmother and I would do together is<br />

shopping at the largest department store in<br />

Lancaster, Pennsylvania – Watt & Shand.<br />

One of the most exciting<br />

parts of those regular<br />

shopping excursions<br />

was the anticipation of seeing<br />

the huge shop windows –<br />

some as large as eight to ten<br />

metres long – and the fashion<br />

stories told through the creative<br />

mannequin displays.<br />

Christmas was an especially<br />

exciting time of the<br />

year and driving by the big<br />

downtown department store<br />

windows was, if you can<br />

believe it, on the top of the list<br />

of holiday activities.<br />

Fast forward to <strong>2019</strong> and<br />

most businesses no longer<br />

have a shop window. Even for<br />

those retail shops that do, little<br />

effort is put into telling a<br />

story within them. When’s the<br />

last time you stopped to look<br />

at a creative window display?<br />

What hasn’t changed from<br />

now to then, however, is that<br />

people will visually seek<br />

out information, messages,<br />

imagery and stories before<br />

they purchase your product<br />

or service.<br />

What has changed is that<br />

nowadays your ‘shop window’<br />

is your online presence,<br />

specifically your website.<br />

So, what does your shop<br />

window say? Just like the<br />

purpose of the old department<br />

store display, is it visually<br />

beautiful, easy to interpret at<br />

a glance, positive, rich with<br />

clever content and constantly<br />

changing?<br />

And most importantly,<br />

does your online presence<br />

invite people inside to get<br />

them one step closer to purchase?<br />

For some businesses, their<br />

online shop window is dusty,<br />

covered in cobwebs with a<br />

few dead bugs in the corner,<br />

their mannequins have broken<br />

limbs and are wearing fashions<br />

from 2005.<br />

If you think it might be<br />

time to freshen up your online<br />

shop window, here are a few<br />

things to consider before you<br />

get started:<br />

Build it on the right platform<br />

You would never locate your<br />

exclusive dress shop inside an<br />

industrial building in Te Rapa.<br />

It’s critical to get your<br />

platform right. There are an<br />

incredible number of website<br />

companies and platforms<br />

available. If you need a very<br />

complex website for a major<br />

organisation, that’s going<br />

to require a very different<br />

technology system behind it<br />

than an online brochure for a<br />

start-up SME.<br />

Get the guts right<br />

The experience inside your<br />

store must live up to the hype<br />

promised in the window.<br />

A beautiful home page<br />

can draw your visitor to look<br />

at additional pages on your<br />

website, but if you don’t have<br />

compelling written and visual<br />

content, you’ll lose your shopper<br />

quickly. Find a writer who<br />

understands how to write for<br />

the web, because it’s a special<br />

skill. And ensure every<br />

element on the page works<br />

together to create a logical<br />

flow that’s easy on the eye.<br />

Invest in imagery<br />

No one’s going to inquire<br />

about buying your latest fashions<br />

if your mannequins are<br />

dressed in rags.<br />

The photos, videos and<br />

graphics on your website need<br />

to be suited to an online environment<br />

and they need to be<br />

of the highest quality. Work<br />

with professionals to get it<br />

right and put in place a regular<br />

routine to keep it fresh.<br />

Don’t forget the signposts<br />

A shop won’t survive if it<br />

depends solely on passers-by<br />

and impulse shopping.<br />

Once you’ve got your website<br />

ready, don’t forget to lead<br />

people there with some basic<br />

Google, online and social<br />

ads. It doesn’t always take a<br />

huge budget to ensure your<br />

company is popping up when<br />

people are searching for the<br />

goods or services you provide.<br />

So, ensure your web<br />

investment includes an ongoing<br />

budget for essential online<br />

wayfinding.<br />

Gender diversity and governance<br />

By JULIE HARDAKER<br />

Lawyer and governance<br />

professional and Chair of<br />

Women on Boards NZ<br />

There is no shortage of<br />

female candidates for<br />

board roles in New Zealand.<br />

There are plenty of qualified<br />

and capable women in<br />

this country with the skills and<br />

expertise to fill board positions<br />

in all sectors.<br />

It’s always a cause for celebration<br />

when there is a positive<br />

move in gender diversity at<br />

governance level. Last month<br />

the Minister for Women, Julie-<br />

Anne Genter, announced that<br />

women occupying seats on<br />

state sector boards and committees<br />

had reached a record<br />

level of 47.4 percent for 2018,<br />

up from 45.7 percent in 2017.<br />

The New Zealand government<br />

set a target of 50 percent last<br />

year for the more than 2600<br />

appointments that are made to<br />

state sector boards every year<br />

from large SOEs through to<br />

community trusts and it seems<br />

to be working.<br />

But the results from the<br />

private sector are sobering.<br />

Fewer than one in four directors<br />

of New Zealand’s top 100<br />

companies are women, and 20<br />

of our top 100 corporates have<br />

no female board members at<br />

all. And at senior management<br />

level, only four of the CEOs<br />

running the NZX’s top 100 are<br />

women. Why are women not<br />

getting appointed and are gender<br />

diversity targets required in<br />

the private sector?<br />

Mandatory quota targets<br />

are being used in other countries<br />

to reduce unconscious<br />

bias and closed shop selection<br />

to overcome barriers to gender<br />

equality in governance. A common<br />

example used to illustrate<br />

quotas is Norway where in<br />

2003 it became law for listed<br />

companies to have at least 40<br />

percent female members on<br />

their boards. The results show<br />

good progress.<br />

In New Zealand the argument<br />

put forward for mandatory<br />

quotas is that progress on<br />

gender equality has been painfully<br />

slow and a step change<br />

is needed. Those opposed say<br />

quotas will result in appointing<br />

women without the skills and<br />

experienced needed and that<br />

‘making up the numbers’ is<br />

demeaning for women.<br />

Another approach to<br />

achieving equality was recently<br />

presented by academic Lata<br />

Gangadharan, an experimental<br />

economist at Monash University<br />

who has been undertaking<br />

research about an opt-out<br />

system. Under this system,<br />

women must choose to opt-out<br />

of a selection process which<br />

automatically has everyone<br />

in the running, rather than<br />

women opting in and putting<br />

themselves forward. She told<br />

the New Zealand Association<br />

of Economists conference in<br />

Wellington a few weeks ago<br />

that this system statistically<br />

brings more female candidates<br />

to the selection pool and can be<br />

used to improve gender diversity.<br />

She says this system can<br />

also bring to the surface people<br />

with a far broader range of personality<br />

traits and experiences<br />

and diversity.<br />

The Ministry for Women<br />

has a database of experienced<br />

women that boards can access<br />

to find suitable candidates.<br />

Women on Boards and the<br />

Institute of Directors also have<br />

access to a large database of<br />

women who are experienced<br />

governance professionals.<br />

Board appointments are<br />

about appointing the best candidates<br />

for the job ensuring<br />

that fair consideration is given<br />

to all candidates whatever their<br />

gender.


Julie Hardaker Lawyers<br />

juliehardaker.co.nz<br />

+64 21 284 8618<br />

EMPLOYMENT<br />

LAW<br />

RELATIONSHIP<br />

PROPERTY<br />

PUBLIC<br />

LAW


-<br />

12 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

EU free trade talks close<br />

in on tougher issues<br />

By RICHARD WALKER<br />

A New Zealand free trade agreement with<br />

the European Union by the end of the year<br />

looks unlikely as the EU grapples with<br />

Brexit and other issues.<br />

With the fifth round of<br />

talks just concluded<br />

in Brussels, senior<br />

MFAT official Michelle Slade<br />

told a room of <strong>Waikato</strong> exporters<br />

that the tougher issues are<br />

starting to come to the fore.<br />

That is set to include the<br />

thorny issue of geographical<br />

indications, though the Treaty<br />

of Waitangi exception to safeguard<br />

the interests of Māori -<br />

often dealt with towards the end<br />

of other negotiations - has been<br />

agreed up front.<br />

Along with Brexit, the EU<br />

has been preoccupied with<br />

finishing a deal with the Mercatur<br />

group of Argentina, Brazil,<br />

Uruguay and Paraguay, as<br />

well as going into a change of<br />

administration, Slade said at the<br />

event organised in <strong>July</strong> by the<br />

<strong>Waikato</strong> branch of ExportNZ.<br />

That means concluding<br />

an agreement this year as<br />

originally planned is looking<br />

increasingly unlikely.<br />

Slade described the EU as<br />

the “big missing link” in New<br />

Zealand’s FTA framework, and<br />

the numbers suggest the potential<br />

benefits are large.<br />

The EU is New Zealand’s<br />

third largest trading partner<br />

after China and Australia, with<br />

$23 billion in two way trade in<br />

2018. Minus the UK, two-way<br />

trade with continental EU will<br />

still be $15 billion a year.<br />

When it comes to services<br />

trade, the EU is second largest<br />

for New Zealand, and in 2018<br />

the EU accounted for more than<br />

14 percent of New Zealand's<br />

total trade.<br />

The EU agreement, once<br />

concluded, will mean around<br />

65 percent of New Zealand’s<br />

trade would be covered by preferential<br />

and improved free trade<br />

agreements, Slade said.<br />

She said agricultural market<br />

access was an important objective<br />

for New Zealand, with a lot<br />

of trade currently under quite<br />

restricted quota conditions.<br />

“That is something we are<br />

seeking to address in the negotiations.<br />

It is a very sensitive<br />

area with the EU; they have<br />

long resisted those kinds of<br />

more open provisions.<br />

“So we're not under any illusions<br />

that that area is going to<br />

be an easy one, but New Zealand's<br />

objective remains seeking<br />

comprehensive tariff elimination<br />

for goods and seeking<br />

ways in which we can address<br />

the sensitivities.”<br />

One of the trickier areas is<br />

set to be around geographical<br />

indications, most commonly<br />

used for European wines and<br />

spirits.<br />

“Champagne is a very classic<br />

example, where the geographical<br />

indication, the quality<br />

and reputation of that particular<br />

product, is anchored in where<br />

the goods come from, and is<br />

able to be established as such.<br />

“The EU has a very active<br />

policy on pursuing protections<br />

for its geographical indications.”<br />

The system is elaborate<br />

and not black and white even<br />

for countries within the union.<br />

Slade gave feta as an example,<br />

with debates about whether<br />

Denmark can produce a product<br />

called feta or only Greece<br />

can.<br />

The EU is seeking protection<br />

for around 2100 names in<br />

its negotiations with New Zealand,<br />

most of them for wines.<br />

“We already have legislative<br />

protection for wine and<br />

spirit geographical indications,<br />

but in New Zealand we don't<br />

extend that GI protection at the<br />

moment to food products, and<br />

so this is likely to be a very central<br />

and challenging part of the<br />

negotiations.”<br />

Meanwhile, Slade said both<br />

the UK and New Zealand had<br />

been clear since the Brexit<br />

referendum that they would<br />

look to negotiate an early and<br />

high-quality free trade agreement<br />

once Britain is in a position<br />

to do so.<br />

She said New Zealand had<br />

been quick to establish trade<br />

policy dialogue with the UK, as<br />

one of three priority free trade<br />

agreement partners along with<br />

Australia and the US.<br />

Significant progress has<br />

been made on regulatory continuity<br />

with similar agreements<br />

negotiated to those with the<br />

EU, ready to kick in once Britain<br />

leaves.<br />

There has also been discussion<br />

around market access<br />

arrangements. Slade described<br />

that as a complex area, with<br />

New Zealand’s access into<br />

Britain governed for the past<br />

quarter century by WTO commitments<br />

made by the UK as<br />

part of the EU. “You may have<br />

seen some references in the<br />

media to the way that the UK<br />

would like to propose to deal<br />

Michelle Slade said the EU was the “missing link”<br />

in New Zealand’s free trade agreements.<br />

with those, post-Brexit, that<br />

give rise to very real concerns<br />

for our exporters as to diminished<br />

quality and quantity of<br />

the access.”<br />

MFAT has also been seeking<br />

to raise awareness of potential<br />

practical issues of trade disruption,<br />

including issues like large<br />

queues at customs checkpoints.<br />

“The bulk of these practical<br />

issues won't be New Zealand-specific,<br />

they will be much<br />

more to do with the requirement<br />

in a no-deal Brexit situation for<br />

each side of the Channel to be<br />

doing customs inspections and<br />

things that they haven't been<br />

doing for 40 years. There's a<br />

lot of potential for third parties<br />

like New Zealand traders to be<br />

caught up in that.”<br />

Getting the most from<br />

free trade agreements<br />

Slade urged exporters in her<br />

audience to access the ministry’s<br />

tariff finder (https://www.<br />

tariff-finder.govt.nz/) in order<br />

to maximise benefits from free<br />

trade agreements. It gives comparative<br />

benefits under different<br />

schemes and Slade said it<br />

was worth keeping a watch on<br />

because in some agreements<br />

tariffs are phased over time.<br />

She also said to let the ministry<br />

know if there were concerns<br />

over non-tariff measures.<br />

“As tariffs at border<br />

have come down, regulatory<br />

requirements have become<br />

more significant, and we have<br />

seen in some instances non-tariff<br />

measures have sprung up.<br />

“In some cases, particularly<br />

onerous labelling requirements<br />

or particularly complicated<br />

standards or the way they are<br />

enforced can be more than you<br />

would expect in that circumstance<br />

and therefore something<br />

we can take up. Let us know.”<br />

Complementary is key: local companies partner<br />

for beverage showcase<br />

After a long and stressful<br />

day at work, some may<br />

come home and put<br />

the jug on, while others might<br />

choose to pour themselves a<br />

dram and unwind.<br />

Whether you find yourself<br />

in camp tea or on team whisky,<br />

two <strong>Waikato</strong> businesses have<br />

teamed up to demonstrate how<br />

the two beverages are more<br />

alike than you might think.<br />

Zealong Tea Estate’s blend<br />

master Amy Reason, together<br />

with Ash Parmar from Eight<br />

PM, have pooled their expertise<br />

and created a one-off tasting<br />

menu which pairs select Zealong<br />

teas with rare whiskies.<br />

While each pairing will be<br />

accompanied by a bite-sized<br />

“flavour cue”, the menu is<br />

unique in that the focus is on<br />

two beverages, rather than pairing<br />

one beverage with food.<br />

Amy explains that pairing<br />

the whiskies with the teas is all<br />

about identifying the flavour<br />

notes in both that will work in<br />

harmony with each other.<br />

“You don’t want to just<br />

match up the same flavours,<br />

rather identify flavour notes<br />

that complement each other<br />

and highlight the different complexities<br />

of each.”<br />

And with both kinds of beverage<br />

boasting aroma and tasting<br />

notes spanning from smoky<br />

to floral and everything in<br />

between, it is not a simple task.<br />

Luckily, Amy has 15 years of<br />

tea industry experience behind<br />

her, and Ash has been in the<br />

whisky business for 14 years.<br />

The two will share their<br />

knowledge during an event for<br />

Father’s Day, demonstrating<br />

how to taste, smell, and appreciate<br />

whisky and tea like a connoisseur,<br />

and highlighting the<br />

reasons they have chosen each<br />

pairing.<br />

They will also give insight<br />

into how provenance and production<br />

methods can allow<br />

these different flavours to<br />

develop.<br />

The featured whiskies are<br />

from The Single Cask, an<br />

award-winning label which<br />

Eight PM is importing into<br />

New Zealand for the first time.<br />

“This whisky company has<br />

an interesting concept — they<br />

select just one cask at a time<br />

from an independent Scotch<br />

distillery and allow it to age<br />

before releasing it at cask<br />

strength with no additives, so<br />

it’s whisky presented to you at<br />

its purest form,” Ash says.<br />

This results in rare whisky<br />

expressions, a perfect match for<br />

pure New Zealand-grown tea,<br />

which is itself a prize-winning<br />

rarity in the tea world.<br />

For whisky-lovers or<br />

tea-lovers, those who enjoy<br />

both or those who are new to<br />

either, this upcoming event is<br />

the perfect introduction to how<br />

the worlds of premium tea and<br />

fine whisky intertwine.<br />

Father’s Day Whisky & Tea<br />

Pairing will be held at Zealong<br />

Tea Estate on <strong>August</strong> 31,<br />

6pm-9pm. Tickets include:<br />

• Tasting menu of five Zealong<br />

teas and five The Single Cask<br />

whiskies, each accompanied<br />

by a petite flavour cue<br />

• Tea and whisky expertise<br />

from the menu designers,<br />

guiding you through<br />

each pairing<br />

• A selection of canapés<br />

inspired by the tasting menu<br />

A cash bar will be available<br />

following the tasting, for those<br />

who wish to further indulge in<br />

their favourite whisky or tea.<br />

Tickets are limited and<br />

available now from www.zealong.com/shop<br />

(under Vouchers).<br />

- Supplied copy<br />

-


WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

13<br />

Chamber sets out blueprint for future<br />

<strong>Waikato</strong> Chamber of Commerce chief<br />

executive Chris Simpson is promoting a<br />

blueprint called Pro <strong>Waikato</strong>, charting a path<br />

forward until 2030.<br />

It includes five “cultures”,<br />

with opportunities and<br />

actions for each one. They<br />

are <strong>Business</strong> and Community,<br />

Information, Rates and Development<br />

Contributions, Transport<br />

and Best <strong>Business</strong> Services.<br />

The blueprint describes<br />

the future as fast changing and<br />

dynamic and says: “The real<br />

opportunity for the Chambers<br />

(on behalf of business) is to<br />

make sure that the solutions are<br />

in place so <strong>Waikato</strong> can benefit<br />

from the disruption that is rapidly<br />

becoming the norm.”<br />

Chris Simpson answers<br />

10 questions from <strong>Waikato</strong><br />

<strong>Business</strong> <strong>News</strong>.<br />

Why a blueprint now? It’s<br />

pretty simple – demand and<br />

supply. We are probably going<br />

to see a bigger migration by<br />

business and people to <strong>Waikato</strong><br />

when the expressway opens.<br />

So, with the <strong>Waikato</strong> expressway<br />

about to open fully and the<br />

rapidly changing face of commerce,<br />

the most important thing<br />

that we can as an advocacy body<br />

is to push for what we want. We<br />

are 113 years old, and we must<br />

show leadership about what we,<br />

as business, need. And what we<br />

believe local and central government<br />

must work towards to<br />

deliver the most productive and<br />

profitable business community.<br />

So, we think the time is now,<br />

before the expressway dumps<br />

Auckland on our back doorstep.<br />

Where are you at with the process?<br />

We are currently going out<br />

to our members checking with<br />

them what they see the next 10<br />

years as delivering. We don’t<br />

want to write a blueprint that<br />

is esoteric and ambiguous. The<br />

blueprint must be exactly that,<br />

a blueprint that we will follow<br />

to deliver on a prosperous future<br />

for all <strong>Waikato</strong> business people,<br />

entrepreneurs and people who<br />

have jobs in our industries.<br />

Who do you envisage being<br />

on the proposed action group<br />

to deliver the cultures of<br />

purpose? Leaders from the<br />

IT, property, logistics and HR<br />

world will be key movers on<br />

this. Also, capital in the form of<br />

banks and venture capitalists –<br />

they must be represented. It’s<br />

about getting the balance right<br />

of place, people, and money.<br />

Otherwise if it’s not done in unison,<br />

the blueprint will become<br />

nothing more than a glorified<br />

coffee table magazine. However,<br />

it must have a driver that’s<br />

based on what’s good for ensuring<br />

we can deliver profitable<br />

and sustainable business here in<br />

<strong>Waikato</strong>.<br />

In Culture 1, you refer to a<br />

“reforecasting of councils’<br />

long-term plans to reflect<br />

the issues and opportunities<br />

facing business in <strong>Waikato</strong>”.<br />

This seems to suggest you<br />

think they are not doing that<br />

at the moment. What needs<br />

to change and how will you<br />

work towards that? Yeah,<br />

good question. You only have<br />

to look at Hamilton and the<br />

productivity of the city is going<br />

backwards, something like -0.2<br />

percent in 2018. So, no, we<br />

don’t think they are at all and it’s<br />

important that we in business,<br />

in a collective way, point out<br />

where things can be done better<br />

through planning. Which is why<br />

it’s important that we bring the<br />

right people to the conversation<br />

with councils.<br />

In general, there are a lot of<br />

areas in the blueprint that<br />

involve local government.<br />

How do you intend to work<br />

with councils to achieve your<br />

goals? With about 12 councils<br />

that we have to deal with in the<br />

area, it is all about working with<br />

them. However, we are looking<br />

at taking it a step further. We<br />

will push a conversation about<br />

local body amalgamation. It<br />

seems nuts to have so many<br />

councils and a regional council<br />

for only 500,000 people. There<br />

must be a better way, and it’s a<br />

better way that we want to tease<br />

out through this Blueprint.<br />

You refer to pushing for local<br />

body amalgamation where<br />

appropriate. The government<br />

has ruled out local body amalgamation<br />

and mayors were<br />

not receptive when you raised<br />

this a few months ago. Is it a<br />

dead duck? This government<br />

has ruled it out. But, this government<br />

also will listen to the<br />

will of the people. So, a proper<br />

campaign that is well thought<br />

out and shows them where there<br />

is opportunity for <strong>Waikato</strong> is<br />

something we must push. And,<br />

if this government doesn’t do<br />

anything, well, approx. every<br />

1095 days there’s a new general<br />

election, so we will get a government<br />

in the future to agree<br />

with us! After all, with this one<br />

we have history on our side.<br />

When it comes to Culture 2,<br />

you want “proper analysis,<br />

analytics and an open source<br />

<strong>Waikato</strong> digital platform to<br />

share data with the end user<br />

in real time” as an achievement<br />

for the first year. That’s<br />

a tight timeframe - how will<br />

you achieve this? It is a tight<br />

timeframe, and it’s a timeframe<br />

that needs to be the focus. The<br />

best way to deliver on data like<br />

this is to work with both central<br />

and local government to see<br />

where we can work together<br />

to pull this data through for us<br />

here in <strong>Waikato</strong>. There are also<br />

opportunities to bring our members<br />

into providing relevant data<br />

which will help them make better<br />

investment decisions. Is it<br />

pie in the sky? Well, based on<br />

what we need for tomorrow re<br />

better information and analytics,<br />

the question will be how do we<br />

do it – and that’s something that<br />

must be pushed.<br />

<strong>Waikato</strong> Chamber of Commerce<br />

chief executive Chris Simpson.<br />

You refer to creating a “G3”<br />

Economic Development Zone,<br />

between Auckland, <strong>Waikato</strong><br />

and Tauranga/Bay of Plenty.<br />

Who do you envisage being<br />

part of this group? And how<br />

do you see it being set up?<br />

This is where the Chambers of<br />

<strong>Waikato</strong>, Auckland and Tauranga<br />

have strength combined.<br />

It’s how we leverage our international<br />

connections and our<br />

membership to the International<br />

Chambers of Commerce to<br />

bring good ideas and investment<br />

to all three of our areas. And,<br />

because we aren’t council/government<br />

funded, it’s something<br />

that we can do in a very nimble<br />

and expedient way.<br />

Who do you see being involved<br />

in a <strong>Waikato</strong> infrastructure<br />

and business committee under<br />

Culture 3? And your suggested<br />

<strong>Waikato</strong> infrastructure/rates<br />

committee? If that<br />

includes councils, how will<br />

you encourage their involvement?<br />

This one is the key. By<br />

infrastructure, we don’t just<br />

mean roads, we mean IT. And<br />

the people and organisations<br />

that will be involved here must<br />

be from the logistics and export<br />

sector. A keen focus here is on<br />

how we can help both drive better<br />

productivity in our region, as<br />

well as getting practical advice<br />

from this committee which we<br />

can share and engage with at<br />

an international and local level.<br />

Either with our members/business,<br />

or with government and<br />

local government.<br />

Do you see the <strong>Waikato</strong><br />

Municipal Endowment Fund<br />

working quite differently<br />

from the current Hamilton<br />

Endowment Fund? Great<br />

question – yes, very much. It’s<br />

how we direct local government<br />

and their strategic property arms<br />

to think about where they will<br />

get the best investment return<br />

for their bucks. Again, we need<br />

the right analytics and people<br />

involved to help steer the conversation<br />

as to where the best<br />

investment should happen. And<br />

the current Hamilton endowment<br />

fund, well, a lot of that is<br />

sitting in a bank account offsetting<br />

debt. That’s not what the<br />

Act of Parliament says it should<br />

be doing. So, we must advocate<br />

better investment choices for<br />

councils.<br />

Phone 07 834 6000<br />

Email lawyers@nwm.co.nz<br />

Web www.nwm.co.nz<br />

We’re growing and adding expertise to our firm. Meet our newest team members.<br />

Geraldine Austin<br />

Senior Associate<br />

Private Client<br />

Robert Davies<br />

Associate<br />

Commercial Disputes/Employment<br />

Damandeep Sadhra<br />

Senior Solicitor<br />

Family Disputes<br />

Tia Faiaoga<br />

Solicitor<br />

Private Client<br />

Hannah Mills<br />

Solicitor<br />

Private Client<br />

Alex Fanning<br />

Solicitor<br />

Family Disputes<br />

Jordyn Coxhead<br />

Law Clerk<br />

Corporate & Commercial


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6. Mobility scooter service technician Sean<br />

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7. The organising committee for the Life<br />

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WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

15<br />

All about people, says 40-year stalwart<br />

Long-serving Life Unlimited chair John<br />

Dobson remembers selling roses on<br />

a windswept Victoria Street in the<br />

organisation’s early days, and realising<br />

things needed to change.<br />

Since then the organisation<br />

has become more businesslike<br />

and extended<br />

its reach throughout New Zealand,<br />

providing services for<br />

people with disabilities.<br />

Life Unlimited Charitable<br />

Trust marked its 40th birthday<br />

in <strong>July</strong> with more than two<br />

thirds of its staff attending a<br />

two-day in-service programme<br />

at Hamilton Airport’s Hotel Jet<br />

Park.<br />

Dobson has been a trustee<br />

since the organisation’s inception<br />

as the Disabled Living<br />

Centre (<strong>Waikato</strong>) Trust in<br />

1979, and became chair in<br />

1991.<br />

He told attendees the organisation<br />

was founded when<br />

three charities looking after<br />

various parts of the disability<br />

sector decided they needed to<br />

work more closely together.<br />

That goal proved elusive and<br />

the organisation turned to identifying<br />

gaps.<br />

“It wasn't about repeating<br />

what's been done; as long as<br />

it's being done well by someone<br />

out there and servicing a<br />

need we didn't have to be there.<br />

So we started off, we ran the<br />

total mobility system around<br />

Hamilton with vans as taxis<br />

with ramps on the back, so we<br />

ran that until the taxis took it<br />

over, and we got out of it.<br />

“That to me is one of the<br />

philosophies that has remained<br />

with us: don't do it if you don't<br />

have to, but if there's a need<br />

let's get in there, identify it and<br />

make a good job of it.”<br />

The approach saw them<br />

pick up Hearing Therapy services.<br />

“There was a need there;<br />

the organisation that was running<br />

at the time had got into<br />

a little bit of strife,” he said.<br />

“The beauty of that service is<br />

strategically it gave us a footprint<br />

across New Zealand, and<br />

it's been the springboard for a<br />

number of other services we've<br />

been able to successfully provide.”<br />

That kind of business acumen<br />

has driven the organisation,<br />

with a step shift coming<br />

when they realised street<br />

bucket collections weren’t<br />

going to be sufficient.<br />

“I remember selling roses<br />

in Victoria St every year, and<br />

the wind would be whistling<br />

up bloody Victoria St and<br />

you'd be begging people to put<br />

some money in a bucket. We<br />

soon realised we weren't going<br />

to make a difference if we followed<br />

that philosophy. So we<br />

became more businesslike.”<br />

The organisation made an<br />

important appointment, Adri<br />

Isbister as chief executive.<br />

“Adri was a young woman<br />

who came to us with no experience,<br />

an absolutely amazing<br />

person. We took a punt on her,<br />

and we said, we want to make<br />

this self-sustaining, go away<br />

and get us some income-earning<br />

businesses, which we've<br />

done.”<br />

The name was changed<br />

to Life Unlimited in 1997 to<br />

reflect the wider scope of services<br />

provided.<br />

In 2006, Life Unlimited<br />

won the Westpac <strong>Waikato</strong><br />

<strong>Business</strong> of the Year award.<br />

Dobson remembered looking<br />

at the graph they put in with<br />

their application, showing their<br />

revenue growing over six years<br />

from about $300,000 to $6<br />

million, and profitability also<br />

increasing. “We spent every<br />

damn cent of that money on<br />

good causes, which is great.”<br />

It’s been a long journey<br />

since the organisation got<br />

its start in a house rented off<br />

council for $40 a week. “You<br />

would have a board meeting in<br />

the back and if you dropped a<br />

marble on the floor as you got<br />

up from the table it would beat<br />

you to the front door. it was a<br />

shocking building, but it pulled<br />

us all together and gave us a<br />

home.<br />

“We've got a lot more businesslike<br />

about the way we do<br />

things and I don't think that's<br />

bad. We've got to be careful<br />

that we're still a caring organisation.<br />

it's all very well to be<br />

businesslike but if you forget<br />

about people you've lost your<br />

plot. The people are at all levels,<br />

they are our customers,<br />

they are our funders, and more<br />

importantly our people within<br />

the organisation.”<br />

As a not for profit organisation<br />

Life Unlimited’s responsibility<br />

is to people who access<br />

its services which includes:<br />

· Needs assessment service<br />

coordination in the Hutt<br />

Valley and Gisborne.<br />

· Free and independent<br />

national Hearing Therapy<br />

services.<br />

· Disability and autism information<br />

and advice.<br />

· <strong>Waikato</strong> community programmes<br />

for people with<br />

disabilities.<br />

· An extensive range of products<br />

through its Mobility<br />

Centre stores in Lower<br />

Hutt, Hamilton, Tauranga,<br />

Gisborne and Rotorua.<br />

“What underpins it for me<br />

is the word ‘equality’.” Dobson<br />

said. “I think everyone<br />

should have the same opportunities<br />

in this society and that's<br />

what we've got to work to.”<br />

Chair John Dobson, left, receives a 40th anniversary<br />

certificate from chief executive Mark Brown.<br />

Don’t spend<br />

money on<br />

marketing…<br />

unless you really know where it will take you<br />

It’s easy to be tempted<br />

by the latest gizmos or<br />

by what sounds like a great<br />

media discount. But without<br />

a clear direction, you could<br />

be travelling the wrong path.<br />

A common-sense approach<br />

to building your brand and<br />

telling your story.<br />

Do you need to step back and<br />

reassess if your brand looks and<br />

feels right for your business?<br />

Do your marketing activities<br />

genuinely fit with your goals or<br />

your changing marketplace?<br />

If you have any doubts that your brand or marketing strategies<br />

are right for your business, let’s get you back on track.<br />

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16 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

Retailer plays part in<br />

bringing life back to town<br />

By TE AHUA MAITLAND<br />

It’s a big risk to open a retail store in<br />

a small town, but Nicola Waea loves a<br />

challenge.<br />

Her shop, Ironic, is the<br />

newest retail business<br />

in the South <strong>Waikato</strong><br />

town of Tokoroa. The store<br />

sells homeware, clothing, gifts<br />

and florist and opened in May,<br />

down what was once a thriving<br />

one-lane street. Today, there<br />

are noticeably many empty<br />

shops around the town and<br />

Waea is trying to change that<br />

by bringing back life and faceto-face<br />

interaction.<br />

“I wanted to bring back<br />

communication and interaction,<br />

so people coming into<br />

the store and not ordering<br />

everything online,” she said.<br />

“No one walks around town<br />

any more, and that’s a challenge<br />

that all small-town stores<br />

face.”<br />

Some have said she’s crazy<br />

- but Waea knows if it doesn’t<br />

work out, she’s at least given it<br />

a shot.<br />

“I am a risk taker and I<br />

felt our town deserved something<br />

like this,” she said. “You<br />

see similar stylish shops in<br />

<strong>Waikato</strong>, such as Cambridge,<br />

Te Awamutu, Matamata, and I<br />

thought there was definitely a<br />

market for one here.”<br />

The store sells everything<br />

from fresh flowers to candles,<br />

baby items, artwork and jewellery.<br />

It also has a website.<br />

People no longer have to head<br />

out of town after work to the<br />

nearest Hamilton, Rotorua or<br />

Taupō for last minute gifts.<br />

Waea had heard many people<br />

complain that there was<br />

“nothing” in the town, so she<br />

hopes those people utilise the<br />

shop and choose to support<br />

local businesses.<br />

The town’s main shopping<br />

precinct, which runs alongside<br />

the main highway, SH1,<br />

is undergoing a $4 million<br />

makeover. Construction began<br />

in March on the road, parking<br />

and walkways and there will<br />

be new plaza area for visitors<br />

and locals, public toilets,<br />

Talking Pole artwork and 100<br />

car parks.<br />

Waea sees the CBD development<br />

as only a positive thing<br />

and hopes the makeover will<br />

help promote the town and<br />

Nicola Waea wants to bring back<br />

communication and interaction.<br />

encourage people to support<br />

local.<br />

Waea is no stranger to<br />

owning her own business and<br />

likes to not keep her eggs in<br />

one basket. She owns a painting<br />

business, Y-R’s Painters,<br />

and The Sign Shop, a graphic<br />

design store. She has seen the<br />

ups and downs of small-town<br />

businesses over the years, from<br />

strikes out at Kinleith Mill to<br />

changing seasonal work. But<br />

they’ve always adapted and<br />

made it through.<br />

“It’s hard work with all the<br />

businesses, but I am passionate<br />

about helping out this town. I<br />

would love to see more shops<br />

and more people taking risks.<br />

Even if there were more shops<br />

like Ironic - competition is not<br />

a bad thing, it’s constructive.<br />

There is money in this town<br />

and we just have to change our<br />

mindset.”<br />

Young women experience<br />

infrastructure industry<br />

Hundreds of young<br />

women throughout the<br />

country have experienced<br />

a taste of working in<br />

the infrastructure industry in a<br />

programme designed to showcase<br />

different career options.<br />

The industry is forecast to<br />

require around 44,000 more<br />

people over the next five<br />

years. New recruits are vital<br />

to keep the industry operating<br />

and women are significantly<br />

underrepresented, only<br />

accounting for about 6 percent<br />

of new trainees.<br />

Every year Connexis – the<br />

Industry Training Organisation<br />

(ITO) for infrastructure<br />

–targets young women with<br />

its annual Girls with Hi-Vis<br />

(GWHV) campaign. This year<br />

the campaign was held in May<br />

and June.<br />

The nationwide campaign<br />

sees companies in the civil,<br />

energy, telecommunication<br />

and water industries open<br />

their doors for a day to women<br />

who are interested in knowing<br />

more about what they do and<br />

the career opportunities available.<br />

Getting behind the controls<br />

of a digger was a huge hit at<br />

the GWHV event in Hamilton<br />

at Connell Contractors.<br />

So much of a hit that Connell<br />

Contractors are planning to<br />

help one of the Putaruru College<br />

students who attended the<br />

open day into a job.<br />

Putaruru College careers<br />

adviser Margaret Brunton says<br />

the day was a great success<br />

with the girls, especially the<br />

‘digger school’, which offered<br />

a practical aspect. They also<br />

enjoyed hearing first-hand<br />

about working in the industry<br />

from female staff at Connells.<br />

Connexis chief executive<br />

Toby Beaglehole said<br />

the support from industry<br />

and employers for this year’s<br />

GWHV was “fantastic”.<br />

“We’ve seen our future<br />

apprentices, engineers, and<br />

leaders arrive, cautious and<br />

slightly hesitant, and leave<br />

curious, enthusiastic and<br />

engaged.”<br />

GWHV held 18 events<br />

from Northland through to<br />

Invercargill with a total of 450<br />

attendees.<br />

Digger driving – a huge hit at Connell Contractors’ GWHV event.


WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

17<br />

Te Waka helping to boost<br />

business in <strong>Waikato</strong><br />

This month marks Te Waka’s one year<br />

anniversary. Looking back over this last<br />

year, it’s important for us to reflect on<br />

how far we have come, where we plan to<br />

go, and what our influence has been with<br />

regards to the <strong>Waikato</strong> region’s economic<br />

development.<br />

Though Te Waka has<br />

only been around for 12<br />

months, our <strong>Business</strong><br />

Growth Team has been operating<br />

for a number of years and<br />

has assisted many regional<br />

businesses with their goals of<br />

expansion. Such businesses<br />

include local start-up company<br />

Torutek, who work on a<br />

variety of projects including<br />

facial recognition systems that<br />

help identify problem gamblers.<br />

Like many businesses we<br />

work with, Torutek had excellent<br />

potential and growth aspirations<br />

– they just needed the<br />

right guidance to turn their<br />

business into a reality.<br />

Our business growth<br />

DRIVING DEVELOPMENT<br />

> BY MICHAEL BASSETT-FOSS<br />

Chief executive, Te Waka: <strong>Waikato</strong>’s economic development agency<br />

team manager, Craig Purcell,<br />

worked closely with Torutek<br />

in securing office space at<br />

<strong>Waikato</strong> Innovation Park, and<br />

start-up grants through Callaghan<br />

Innovation. Torutek is<br />

now thriving, have sustainable<br />

cash flow, positive profitability,<br />

and in its own words,<br />

“couldn’t have hoped for<br />

better.” (See Torutek’s story,<br />

page 51.)<br />

Our assistance and influence<br />

with businesses in the<br />

region continues to progress,<br />

and recently Te Waka,<br />

along with the <strong>Waikato</strong> District<br />

Council, has been working<br />

with Australia’s biggest<br />

bed-maker, Comfort Group,<br />

in developing a $1 billion<br />

manufacturing and housing<br />

community.<br />

Despite the challenge<br />

of getting new<br />

businesses underway,<br />

we have contributed<br />

to the region’s<br />

wider economic<br />

development and<br />

I sense this will<br />

become even more<br />

prevalent in the near<br />

future.<br />

Comfort Group, who owns<br />

Sleepyhead, SleepMaker and<br />

Dunlop Foams, has bought<br />

176ha of rural land where it<br />

is intended to build a mixeduse<br />

community with more<br />

than 1000 new homes, while<br />

enhancing its manufacturing<br />

space.<br />

We expect to see more projects<br />

like this on the horizon<br />

given <strong>Waikato</strong> is in a unique<br />

central location, and home to<br />

a high concentration of innovation<br />

and business potential.<br />

This being said, it has become<br />

more evident that new businesses<br />

need support to achieve<br />

their goals and strategic priorities.<br />

Our team here will continue<br />

to work closely with<br />

businesses in finding out what<br />

their challenges and aspirations<br />

are, and how we can<br />

best move forward in terms of<br />

planning and connecting them<br />

to the right people.<br />

A key component for a lot<br />

of businesses, particularly<br />

those getting off the ground,<br />

is funding. What many people<br />

may not know is that Te Waka<br />

can provide access to this.<br />

Our NZTE Capability<br />

Voucher funding assists businesses<br />

with partial funding<br />

towards capability development<br />

and training. We also<br />

provide access to Callaghan<br />

Innovation grants that provide<br />

R&D funding for new<br />

businesses. As we are a strong<br />

supporter of Māori business,<br />

we can also link people with<br />

Māori trusts throughout the<br />

region.<br />

In the last 12 months, Te<br />

Waka has supported $90m in<br />

applications to the Provincial<br />

Growth Fund (PGF) and<br />

approximately $26m in central<br />

government funding has been<br />

secured. Despite the challenge<br />

of getting new businesses<br />

Michelle Hollands has been appointed strategic<br />

partnerships and projects manager.<br />

underway, we have contributed<br />

to the region’s wider<br />

economic development and I<br />

sense this will become even<br />

more prevalent in the near<br />

future.<br />

Our move to increase capability<br />

in the team also continues<br />

to be a key focus going forward.<br />

Recently we appointed<br />

Michelle Hollands to the role<br />

of strategic partnerships and<br />

projects manager – a role that<br />

will involve working alongside<br />

businesses developing<br />

and implementing sector strategies.<br />

Michelle comes to us<br />

from Sport <strong>Waikato</strong>, where she<br />

managed and led the implementation<br />

of the Regional<br />

Sports Facilities Plan.<br />

Before that, she was a<br />

self-employed strategy consultant<br />

and worked with some of<br />

New Zealand’s leading companies<br />

to guide and facilitate<br />

the development of market-led<br />

research plans.<br />

Her expertise adds to our<br />

effort in increasing capacity in<br />

the team, and we look forward<br />

to welcoming her as we continue<br />

to expand and enhance<br />

our impact in <strong>Waikato</strong>.


What’s with the why?<br />

What do you want out of your marketing and communications?<br />

Because if you don’t really know, it won’t really be effective.<br />

Doesn’t sound like rocket science, does it?<br />

As the world celebrates<br />

the 50th anniversary of<br />

the first moon landing,<br />

I keep thinking about the story<br />

of the NASA janitor. You may<br />

have heard it, but here it is just<br />

in case.<br />

The story goes that, before<br />

the Apollo 11 mission, President<br />

John F Kennedy was touring<br />

the NASA facility. As he<br />

was walking around talking to<br />

staff, he came across a janitor.<br />

When the President asked him<br />

what he did for NASA, he got<br />

an unexpected reply.<br />

The janitor could have given<br />

a short-term response. “I’m<br />

sweeping this corridor.” But he<br />

chose to not be blinkered by his<br />

immediate goals and environment.<br />

His answer could have been<br />

driven by his personal KPIs and<br />

the needs of the other NASA<br />

staff, his stakeholders, by saying<br />

“I’m keeping this place<br />

clean for the everyone who<br />

works here”.<br />

But he didn’t. He took the<br />

ultimate big picture view. He<br />

was a living example of what<br />

the organisation was there to<br />

do. He had the understanding<br />

to see beyond his own world –<br />

literally.<br />

“I’m helping put a man on<br />

the moon.”<br />

This is what the current<br />

buzzword lexicon calls the<br />

‘why’. It might also be referred<br />

to as the purpose, the key proposition,<br />

the reason for being or<br />

core objective. Ironically, some<br />

might call it the mission. (See<br />

what we did there.)<br />

But whatever you call it,<br />

and wherever it fits into other<br />

parts of your planning, if you<br />

can’t explain what you want<br />

to achieve, you’re probably<br />

going to be floating aimlessly<br />

in space.<br />

Fifty years on, we could say<br />

that putting a man on the moon<br />

was really one objective on the<br />

way to a broader ‘why’ in terms<br />

of what mankind would achieve<br />

as a result of this incredible feat.<br />

But the example does serve as a<br />

reminder for us to think big and<br />

step away from the detail and<br />

the now.<br />

I was at a networking event<br />

where we had to introduce ourselves<br />

and say what our business<br />

was all about. A standout<br />

answer for me was from the<br />

owner of a restaurant and bar.<br />

He could have said he sold food<br />

and drink. He could have said<br />

he gives customers great dining<br />

experiences in a place for people<br />

to socialise. But no, he said<br />

he “creates memories through<br />

food and friends”.<br />

I have lost track of how<br />

many times over the years I’ve<br />

had to ask clients or potential<br />

clients that ultimate question,<br />

rather than it be one of the first<br />

things they tell me.<br />

We’d regularly have clients<br />

come to us asking for a<br />

brochure, for example, only<br />

to work through the process to<br />

discover that a brochure wasn’t<br />

what they needed at all. Their<br />

problem could be solved by a<br />

smart bit of PR, or their message<br />

could hit home harder through a<br />

well-targeted advertising campaign.<br />

Yes, a brochure might<br />

have been right for some circumstances,<br />

but it shouldn’t<br />

necessarily have been the first<br />

tactic, leapt to purely because it<br />

was what other companies did<br />

or because it was a format they<br />

could relate to themselves.<br />

It wasn’t our job to shake<br />

them out of their comfort zone<br />

or say they were wrong in their<br />

thinking. It was our job to find<br />

out what outcome they wanted<br />

and help them get there.<br />

That’s not a criticism. In<br />

business, we all naturally find<br />

times when we get focused<br />

TELLING YOUR STORY<br />

> BY VICKI JONES<br />

Vicki Jones is director of Dugmore Jones, Hamilton-based brand<br />

management consultancy. Email vicki@dugmorejones.co.nz<br />

on immediate needs, market<br />

demands or reactive responses<br />

to whatever our competitors<br />

are doing. Or we jump on the<br />

bandwagon of a new technological<br />

idea or marketing trend,<br />

or build an approach around<br />

themes that are in vogue.<br />

Yes, all those influences,<br />

and more, should be part of our<br />

marketing and communications<br />

planning, as we have to understand<br />

the people we’re targeting<br />

and the environment in which<br />

they make their decisions.<br />

But we also have to relate<br />

this to what our brand is there<br />

to do and how our marketing<br />

will achieve that. Where does<br />

this campaign or piece of collateral<br />

fit in to the wider story<br />

we want to tell? What problem<br />

are we trying to solve, what are<br />

we trying to change, what need<br />

are we trying to fulfil? Does it<br />

sit comfortably with how we<br />

want to be perceived?<br />

I’m not suggesting every<br />

piece of marketing demands a<br />

soulful weekend retreat of navel<br />

gazing, getting in touch with<br />

your business’s inner feelings.<br />

But take time to put yourselves<br />

in the shoes of NASA’s janitor,<br />

and think beyond the immediate<br />

tangible outcomes of your<br />

marketing to the bigger story<br />

your brand needs to tell.<br />

Commercial Property<br />

Management & Valuation<br />

At Bayleys, we believe relationships are what businesses are built on and how they succeed.<br />

We understand that to maximise the return on your property you need:<br />

Professional property management<br />

Expert valuation advice<br />

A business partner that understands your views and goals<br />

Mike Gascoigne<br />

Branch Manager<br />

P 07 834 6690 M 027 430 8311<br />

mike.gascoigne@bayleys.co.nz<br />

Curtis Bones<br />

Senior Commercial Property Manager<br />

P 07 834 3826 M 027 231 3401<br />

curtis.bones@bayleys.co.nz<br />

James Harvey<br />

Commercial Facilities Manager<br />

P 07 839 0700 M 027 425 4231<br />

james.harvey@bayleys.co.nz<br />

Matt Straka<br />

Registered Valuer<br />

P 07 834 3232 M 021 112 4778<br />

matt.straka@bayleys.co.nz<br />

SUCCESS REALTY LTD, BAYLEYS, LICENSED UNDER THE REA ACT 2008<br />

ALTOGETHER BETTER<br />

Residential / Commercial / Rural / Property Services


TŪ TONU NEW BUILD<br />

New rehabilitation<br />

centre combines<br />

best of both worlds<br />

Tū Tonuis a physical rehabilitation centre with a Māori twist.<br />

It is the first of its kind in the <strong>Waikato</strong>, possibly even New<br />

Zealand, and provides a community of practice where<br />

clinicians and traditional healers work collaboratively. From<br />

physiotherapists to traditional Māori healing, massage therapy,<br />

counselling, yoga, personal training and acupuncture.<br />

Their vision is “to be a<br />

leading rehabilitation<br />

centre that exists to<br />

improve health and well-being<br />

by delivering high quality care<br />

and preventative services.”<br />

Tū Tonu combines clinically-proven<br />

rehabilitation<br />

and preventative methods<br />

with indigenous processes to<br />

improve your health. Through<br />

this unique blended model of<br />

delivery along with their education<br />

programmes, It aims<br />

to address rampant long-term<br />

health conditions that have a<br />

disproportionate impact on<br />

Māori - such as diabetes, lung<br />

disease and chronic pain.<br />

The facility officially<br />

opened on Wednesday 17 <strong>July</strong><br />

in Hamilton. There is a beautiful<br />

feeling when you step<br />

through the doors of Tū Tonu.<br />

There is no judgement and<br />

a real sense of purpose and<br />

connectivity. You are greeted<br />

warmly at reception and then<br />

taken through to the number<br />

of services provided. There’s<br />

consult rooms for massage<br />

therapy, cupping and podiatry,<br />

an indoor basketball court,<br />

large space for group classes,<br />

a gym with all the equipment<br />

for strength and rehabilitation,<br />

a kitchen to help with nutrition<br />

and an artificial running track.<br />

Tu¯ Tonu founder and managing director Timi Tapara.<br />

The layout of the facility<br />

moves in a circle as you make<br />

your way around, starting from<br />

being immobilised and can’t<br />

move well, to playing sport<br />

and completely functioning<br />

and managing your own programme,<br />

balancing in the other<br />

services to maximise your<br />

well-being.<br />

Tū Tonu Founder and Managing<br />

Director Timi Tapara<br />

said it is a place for everyone.<br />

No matter your age, fitness<br />

level, ethnicity, sexuality, you<br />

are all welcome.<br />

“It doesn’t matter who you<br />

are, this is not just a Māori<br />

organisation that only serves<br />

Māori. We’ve worked really<br />

hard to break that stigma. It is<br />

a service that can help uplift<br />

and provide for all that wish to<br />

utilise it.”<br />

The name “Tū Tonu” can be<br />

interpreted in a variety of ways<br />

- the word Tū refers to standing<br />

up and overcoming adversity,<br />

Continued on page 20<br />

TŪ TONU REHABILITATION CENTRE NOW OPEN<br />

Tū Tonu is a New Zealand based health<br />

company dedicated to establishing new<br />

rehabilitation standards that will contribute<br />

to improved health and well-being for all.<br />

OUR VISION<br />

To be a leading rehabilitation centre that<br />

exists to improve health and well-being<br />

by delivering high quality care and<br />

preventative services.<br />

EXPERIENCE TŪ TONU JOURNEY<br />

Step into our world and experience<br />

“hauora” a holistic state of well-being.<br />

Come and experience it for yourself.<br />

ACC Accredited primary treatment<br />

provider – No Referrals needed.<br />

Phone 07 595 0611<br />

20 Karewa Place<br />

Pūkete, Hamilton 3200<br />

GET SOCIAL WITH US<br />

www.tutonu.com


20 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

TŪ TONU NEW BUILD<br />

Locker Bros<br />

CONSTRUCTION<br />

New rehabilitation<br />

centre combines best<br />

of both worlds<br />

• New Housing<br />

• Renovations<br />

• Site Work<br />

• Retaining Walls<br />

• Commerical & Residential<br />

Tim and Andy are proud to be associated<br />

with Kingsbeer Construction on the new build of<br />

Tū Tonu New Zealand Rehabilitation Centre<br />

Andy 0274621176 | Tim 0272969880 | Locker@xtra.co.nz<br />

From page 19<br />

which within its context can<br />

translate to health concerns<br />

through injury or illness.<br />

The word Tonu suggests<br />

an elongated period, which<br />

speaks to their long-term commitment<br />

to help those back to<br />

full health. To connect with<br />

whānau, hapū and iwi, and<br />

to advocate for, educate and<br />

promote sustained lifestyle<br />

changes that will improve<br />

long-term overall health.<br />

Tū Tonu aspires to<br />

contribute to each<br />

kete through the<br />

sharing of knowledge<br />

and practices that<br />

further support<br />

hauora.<br />

The design logo encompasses<br />

a whare made from<br />

two ‘T’ letter forms, which<br />

stand for the ‘Tū Tonu’ name.<br />

The whare symbolises stability,<br />

safe space, kaitiakitanga,<br />

manaakitanga, and shelter.<br />

Inside the whare stands a figure<br />

who represents Tūmatauenga,<br />

“God of War”. Tūmatauenga is<br />

holding a tewhatewha, which<br />

symbolises strength, courage,<br />

and resilience. In Tainui narratives<br />

as the ancestor of humankind.<br />

The woven pattern through<br />

the logo represents interconnectedness<br />

and the confluence<br />

of holistic hauora services in<br />

this space. The harakeke itself,<br />

pays tribute to its wide-ranging<br />

uses including rongoā or<br />

medicinal applications, associated<br />

with traditional Māori<br />

healing practices. Lastly,<br />

through the art of strips of the<br />

harakeke come together to<br />

create a kete, which is a representation<br />

of the repository<br />

of skills, tools and knowledge<br />

that tangata whaiora bring into<br />

this space.<br />

Tū Tonu aspires to contribute<br />

to each kete through<br />

the sharing of knowledge and<br />

practices that further support<br />

hauora.<br />

There is a dedicated professional<br />

team of 28 that work<br />

with their clients and their<br />

whānau to help them with their<br />

general hauora (well-being).<br />

The custom-built facility is<br />

1000 square metres and took<br />

18 months to build by Hokioi<br />

Builders, a Tainui whānau<br />

business established by two<br />

passionate creators, Natasha<br />

and Paddy Willison-Reardon.<br />

Continued on page 22<br />

Another Successful Build<br />

What we do:<br />

• Steel and Timber Framing<br />

• Full or Partial Project Management<br />

• Commercial Builds<br />

• Building Maintenance for residential properties<br />

• Renovations<br />

• Shop fit-outs<br />

• Multi-story commercial building<br />

Project management Residential Commercial<br />

Hokioi is a whanau business established by two passionate creators Natasha and Paddy<br />

Willison-Reardon.<br />

By starting Hokioi they were able to help other people bring their building needs to reality, with<br />

over 25 years in the industry Hokioi has been able to grow and establish a reputable portfolio.<br />

Paddy started his study specialising in Plaster Board fixing and finishing, he then continued<br />

on with a passion for the industry and gained qualifications in Carpentry, Specialist Interiors<br />

(Proprietary partitions and suspended ceilings), Project Management and Apprenticeship<br />

Assessor. He has been involved in many large scale commercial projects of some wellknown<br />

franchise chains Burger King, Burger Fuel, Hardy’s Health Shops, Braemar Private<br />

Hospital. Paddy also has experience with both timber and steel frame residential builds,<br />

completing builds such as duplex builds, large scale 700+ sqm steel frame homes, new<br />

builds, extensions and renovations.<br />

Since starting Hokioi, Paddy and Natasha have brought their children and grand-children<br />

on-board and they now work as a collective to ensure Hokioi is always providing quality,<br />

efficient workmanship.<br />

CONTACTS:<br />

021-024-47450<br />

info@hokioisolutions.com<br />

www.hokioisolutions.com


TŪ TONU NEW BUILD<br />

WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

21<br />

HAVING A CLEAR OUT?<br />

NEED A SKIP?<br />

Skip Bins<br />

NEED A REGULAR WASTE SERVICE?<br />

• Household Waste Service<br />

• Commercial Waste Service<br />

• Organic Waste Service<br />

• Easy payment options<br />

• Competitive Rates<br />

Weekly collections, fortnightly collections and<br />

monthly collections.<br />

240 Litre WHEELIE BINS<br />

Think local - Think Cambridge Hire Bins<br />

Leanne and her team would like to congratulate<br />

Kingsbeer Construction on the new build for<br />

Tū Tonu Rehabilitation Centre<br />

BIG enough to compete SMALL enough to care!<br />

07 827 3375<br />

202569AA<br />

Placemakers are<br />

proud to be a chosen<br />

supplier to Kingsbeer<br />

Construction<br />

Building supplies • timber<br />

• frame and truss • power tools<br />

• hand tools<br />

• bathroom supplies • paint<br />

• Longrun Roofing<br />

CHIEFS!<br />

• Architectural Profiles<br />

• Metal Tiles<br />

• Rainwater Products<br />

• Accessories<br />

Te Rapa / Huntly<br />

Phone 07 846 6700 | Fax 07 849 4402<br />

CONGRATULATIONS<br />

ON YOUR WIN<br />

The Official Community Partner<br />

07 282 0710 | waikato@theroofingstore.co.nz<br />

THE TEAM BEHIND NEW ZEALAND’S INVESTEC THE SUPER TEAM BEHIND RUGBY NEW TEAMS ZEALAND’S<br />

INVESTEC SUPER RUGBY TEAMS<br />

www.theroofingstore.co.nz


22 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

TŪ TONU NEW BUILD<br />

Combine Concrete Cutting (2004) Ltd is proud<br />

to associated with Kingsbeer Construction and<br />

Tu Tonu Rehabilitation in the construction<br />

of the new centre.<br />

New rehabilitation<br />

centre combines best<br />

of both worlds<br />

From page 20<br />

Tapara said the idea to build<br />

something like this came to<br />

him while living in Australia.<br />

He was born and raised there,<br />

and while he was completing<br />

his Masters in Physiotherapy<br />

at Victoria University, they<br />

looked at health strategies for<br />

the Indigenous population.<br />

“Some barriers were they<br />

didn’t like to come to the<br />

‘concrete jungle’, they didn’t<br />

like driving two hours for a<br />

20 minute appointment and<br />

they didn’t like the individual<br />

one on one concept because<br />

they’ve never lived like that,”<br />

Tapara said.<br />

“So we started devising<br />

meaningful times that groups<br />

of 10 could come to places,<br />

and instead of coming in for 20<br />

minutes, they would come for<br />

two hours and work with us in<br />

a meaningful block.”<br />

Tapara is no stranger to the<br />

health and fitness industry. He<br />

was once a promising young<br />

rugby player coming through<br />

the Australian age-group levels,<br />

until he suffered many<br />

injuries including four knee<br />

surgeries by the time he was<br />

21 years old. He had to retire<br />

early, and went on to become a<br />

physiotherapist.<br />

He returned to New Zealand<br />

and opened his eyes to<br />

te reo and Māori tikanga. He<br />

began to understand the interconnection<br />

of emotional, spiritual<br />

and mental wellbeing<br />

when we are physically hurt.<br />

“We’ve always just been<br />

given Western rehabilitation -<br />

you must do this and do that.<br />

We isolate the injury straight<br />

away. So it’s now about understanding<br />

the entire person first<br />

and foremost and planting the<br />

seeds of returning back to what<br />

we were always designed to<br />

be - functioning in a community<br />

and connecting all of our<br />

hauora.”<br />

He said Māori often feel<br />

the Western world makes<br />

them feel isolated, alone and<br />

rejected. He wants to change<br />

that. And while Tū Tonu won’t<br />

magically fix you, it will help<br />

provide the right services to<br />

make you embrace that inner<br />

warrior. You will push the<br />

boundaries of health and wellness<br />

and be a part of meaningful,<br />

holistic health care.<br />

The building space is<br />

owned by property developers<br />

Kingsbeer Properties Ltd. Special<br />

mention to Trent McIntosh<br />

at Macos Builders, CM Glass,<br />

Xtreme Fit for the workout<br />

gear, Jamieson Design, Regal<br />

Joinery, Burgeon Signs, International<br />

Sports Service for the<br />

basketball courts and Unreal<br />

Lawns for the running tracks.<br />

Call us today: 027 495 2793


TŪ TONU NEW BUILD<br />

WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

23<br />

One-stop shop<br />

to help business<br />

people grow<br />

Paul Kingsbeer and Timi Tapara.<br />

Paul Kingsbeer, founder and director<br />

of Kingsbeer Properties Ltd, has more<br />

than 30 years’ experience in the building<br />

industry and commercial property market.<br />

Kingsbeer Properties<br />

was born from business<br />

people approaching<br />

Paul wanting a new<br />

purpose-built commercial<br />

building that would fit the<br />

needs specifically for their<br />

business, but who were leading<br />

busy lives and needed<br />

someone to take care of the<br />

whole project.<br />

“What we found is that<br />

successful business people,<br />

whose companies are in a<br />

time of growth, were wanting<br />

a one-stop shop that will take<br />

care of their physical premises<br />

growth requirements,” Paul<br />

says.<br />

A prime example of this<br />

was finding the right site,<br />

council zoning requirements<br />

and specifications for their two<br />

tenants at 20 Karewa Place,<br />

Tū Tonu and Burnsco. Both<br />

businesses had very individual<br />

and specific requirements, and<br />

they were able to meet both<br />

their needs for future growth.<br />

“As a keen fisherman and<br />

frequent visitor of Burnsco it<br />

was great to be part of their<br />

new flagship retail outlet,”<br />

Paul says.<br />

Both Paul and Sue Kingsbeer<br />

were especially excited<br />

to be part of the Tū Tonu<br />

development with their belief<br />

in integrating modern conventional<br />

medicine with alternative<br />

well-being practices.<br />

“At long last there is a centre<br />

for everyone that combines<br />

traditional ACC recognised<br />

specialists, with alternative<br />

practices” says Sue, whose<br />

professional ballet career was<br />

cut short due to injury.<br />

“I for one, will never go<br />

anywhere else when injured.”<br />

For an injured person to<br />

have the ability to access all<br />

of these resources in one place<br />

is amazing. These facilities<br />

include, physio, specialist<br />

rehab gym trainers, acupuncture,<br />

massage and nutritionists,<br />

to name a few. Each specialist<br />

has full access to the<br />

files and information on where<br />

an individual is at in their<br />

injury recovery which makes<br />

the transition from injury to<br />

full recovery so much easier.<br />

“As a busy and active person,<br />

this is something I have<br />

been searching for, for a long<br />

time” says Sue.<br />

“Paul and I fully support<br />

Timi and his team with their<br />

successful and innovative<br />

healthcare business. We are<br />

proud to have been right there<br />

next to them in assisting them<br />

fulfil their dream of providing<br />

the next level of injury based<br />

and sports professional healthcare<br />

to New Zealanders.”<br />

Paul and Sue believe that<br />

these success stories are<br />

becoming more and more<br />

common in Hamilton and the<br />

greater <strong>Waikato</strong>, as our best<br />

business people mix innovation,<br />

hard work and risk,<br />

which is a formidable formula<br />

for success.<br />

But to enable the growth<br />

required to meet their strategic<br />

plans, they are often in a<br />

position of needing to relocate<br />

their business to a purpose-built,<br />

desirable location.<br />

Understandably many business<br />

people are reluctant to<br />

make the move with fears that<br />

it will interrupt their business<br />

productivity and focus.<br />

This is where Kingsbeer<br />

Properties can be of major<br />

assistance. Paul and Sue<br />

Kingsbeer can source the<br />

land, work with the planners<br />

to meet council planning<br />

restrictions, design buildings<br />

to the client’s specific requirements,<br />

complete the full scope<br />

of works, assist in the interior<br />

design consultations and fitout<br />

the final works.<br />

The Kingsbeers are<br />

co-owners of the 100 percent<br />

New Zealand owned company<br />

Steel Shed Systems NZ Ltd,<br />

which has branches throughout<br />

New Zealand, and having<br />

been award winning Registered<br />

Master Builders for over<br />

25 years in both commercial<br />

and residential builds, clients<br />

can be assured that the quality<br />

will be of the second to none.<br />

So the next question is: ‘to<br />

build - or to lease?’ This is an<br />

important factor that needs<br />

to be discussed with financial<br />

advisors and will depend<br />

largely on growth plan and<br />

financial strategies.<br />

Kingsbeer Properties specialises<br />

in providing either<br />

option to meet business<br />

requirements.<br />

“Whether you are wanting<br />

us to source the land and build<br />

a building to meet your businesses<br />

growing needs, for you<br />

to lease long term, or you own<br />

a piece of land that you would<br />

like us to build on that you<br />

will own, is totally up to you.<br />

“Either way KPL are here<br />

to assist you in providing the<br />

physical building requirements<br />

for you to meet your<br />

long term growth and financial<br />

goals.”<br />

- Supplied copy<br />

SPECIALISING IN RURAL, COMMERCIAL AND INDUSTRIAL BUILDINGS.<br />

We are your nationwide design and build specialists<br />

• Rural • Commercial • Industrial • Warehouses • Fitness centres • School halls • Shed/house combinations • Milking sheds<br />

201854AA<br />

Kingsbeer Construction Ltd 5 Karewa Place, Te Rapa, Hamilton<br />

phone 07 8466442 or mobile 0274 439 136 email paulk@steelshedsystems.co.nz<br />

www.steelshedsystems.co.nz


24 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

ZERO<br />

DEPOSIT<br />

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31st <strong>August</strong> <strong>2019</strong>. The 7.9% interest rate is available with zero deposit and a maximum term of 48 months. IUNZ Unlimited Kilometre<br />

3 year warranty applies to Isuzu D-Max & Isuzu MU-X vehicles distributed by Isuzu Utes New Zealand first registered new in New Zealand<br />

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HAMILTON<br />

1 The Boulevard, Te Rapa, Hamilton<br />

WWW.WINGER.CO.NZ<br />

(07) 838 1249


<strong>Waikato</strong> architecture wows<br />

A minimalist Japanese inspired home and<br />

a refined bush lodge are just two of the<br />

award-winning designs recognised in <strong>July</strong><br />

as winners of <strong>Waikato</strong> Regional ADNZ<br />

Resene Architectural Design Awards.<br />

Every year, the awards<br />

celebrate innovative,<br />

sustainable and exceptionally<br />

designed projects from<br />

around New Zealand. Awarding<br />

designs in multiple categories,<br />

the awards recognise residential,<br />

commercial, alterations,<br />

interiors and multi-use projects<br />

designed by members of Architectural<br />

Designers New Zealand<br />

(ADNZ).<br />

This year, nine awards were<br />

presented to four designers in<br />

the <strong>Waikato</strong> region. The winners<br />

were Kris Wilson of Design<br />

House Architecture Ltd, Tane<br />

Cox of Red Architecture, Noel<br />

Jessop of Noel Jessop Architecture<br />

and Adam Taylor of Adam<br />

Taylor ARCHITECTURE.<br />

Kris Wilson was a major winner<br />

on the night, receiving three<br />

awards for two projects. His<br />

design, EUCALYPT-HAUS,<br />

won the Residential New Home<br />

between 150m2 and 300m2<br />

Architectural Design Award and<br />

the Resene Colour in Design<br />

Award. A Hamilton renovation<br />

project also by Wilson titled<br />

‘Test of Character’ received<br />

the Residential Alterations and<br />

Additions Architectural Design<br />

Award.<br />

EUCALYPT-HAUS sits<br />

on an incredible Raglan site<br />

with a backdrop of eucalyptus<br />

trees and views of mountain<br />

ranges and sea. A relaxed and<br />

refined bush lodge, the design is<br />

intended to be elegantly brutal.<br />

Judges said the home sits<br />

with assurance on its site, carefully<br />

arranging angles, volumes,<br />

and sightlines to choreograph<br />

domestic life. This is demonstrated<br />

from the welcoming<br />

frontage facing the approach up<br />

the long driveway, to the external<br />

room that almost projects<br />

residents out into the view.<br />

Tane Cox of Red Architecture<br />

received two architectural<br />

design awards for Shibui<br />

House in Tamahere. The home<br />

received a Residential New<br />

Home over 300m2 Architectural<br />

Design Award and the Residential<br />

Interiors Architectural<br />

Design Award.<br />

The brief for Shibui House<br />

was for a sophisticated, modern<br />

family home with generous<br />

space and volume. Despite having<br />

a large footprint, the spatial<br />

arrangement needed to facilitate<br />

intimate connections between<br />

the space and people. It also<br />

needed to create a sense of journey<br />

and enhance the experience<br />

of the client’s collection of artworks.<br />

In response to this brief, the<br />

Duncan & Ebbett - Volvo<br />

Japanese discipline of shibui<br />

was adopted for its celebration<br />

of complexity and restraint.<br />

The house has been stripped<br />

of adornment and presents a<br />

strong, minimal composition.<br />

A detached asymmetric timber-shingled<br />

ancillary building,<br />

a gravel garden and a long path<br />

create a minimalist, sculptural<br />

approach to the house. Inside<br />

the house, interiors have been<br />

treated with the same shibui<br />

principles.<br />

Judges said the home tells<br />

a coherent story through the<br />

extraordinary commitment to its<br />

concept.<br />

“The use of colour is subtle,<br />

with the delicate use of pinks<br />

and the rich warm timber central<br />

to the theme. This is a design<br />

that strongly reflects the way the<br />

clients want to live.”<br />

Noel Jessop of Noel Jessop<br />

Architecture received the Commercial/Industrial<br />

Architectural<br />

Design Award for his work on<br />

the first free-standing Volvo<br />

car dealership in New Zealand<br />

called ‘Duncan & Ebbett –<br />

Volvo’.<br />

The design of the building<br />

had to meet the international<br />

corporate identity of the Volvo<br />

brand, as well as creating a<br />

space that would seamlessly<br />

accommodate two other vehicle<br />

brands.<br />

Judges praised Jessop for<br />

his pragmatic and functional<br />

design, saying it expressed the<br />

crisp, cool, precise qualities<br />

associated with the brand.<br />

In addition to the commercial/industrial<br />

award, Noel<br />

Jessop also received a Highly<br />

Commended in the residential<br />

new home between 150m2 and<br />

300m2 category for his work on<br />

Durham, and a Commended in<br />

the residential new home over<br />

300m2 category for his work on<br />

a Hamilton project titled ‘Open<br />

Home’.<br />

Adam Taylor of Adam Taylor<br />

ARCHITECTURE received<br />

a highly commended in the new<br />

home over 300m2 category<br />

for his design, Pauanui Vice.<br />

Sitting on a wide elbow site at<br />

the extreme edge of Pauanui<br />

waterways in the Coromandel,<br />

the home is a refined executive<br />

residence with incredible views<br />

of canals, harbour and ranges<br />

beyond.<br />

Architectural Designers<br />

New Zealand CEO Gregory<br />

Watts said <strong>Waikato</strong> designers<br />

were pushing boundaries and<br />

reaping the rewards.<br />

“In the new home over<br />

300sqm category, three <strong>Waikato</strong><br />

designers received recognition.<br />

This is highly unusual but<br />

demonstrates the talent and<br />

EUCALYPT-HAUS<br />

innovation in the region. From<br />

Japanese inspired minimalist<br />

design, to car dealerships and<br />

elegant homes of distinction,<br />

the <strong>Waikato</strong> has wowed us all,”<br />

says Watts.<br />

Regional ADNZ Resene<br />

Architectural Design Awards<br />

are being held across the country<br />

in the leadup to the national<br />

ADNZ <strong>2019</strong> REGIONAL AWARD WINNER<br />

DESIGNHOUSE.CO.NZ<br />

awards. National award winners<br />

and the Supreme Award winner<br />

will be announced on Friday 18<br />

October <strong>2019</strong> at a gala awards<br />

ceremony in Queenstown.


26 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

EDUCATION = OPPORTUNITY<br />

Could your child’s<br />

confidence do with a<br />

boost this school year?<br />

Is your child anxious about the challenges<br />

ahead in this new school year? Building<br />

their learning confidence is the key to them<br />

succeeding.<br />

NumberWorks’nWords<br />

are English and maths<br />

tuition experts, and<br />

over the past 34 years their<br />

tuition programmes have<br />

proven to be effective, boosting<br />

students’ confidence and<br />

results. We believe it’s the<br />

personalised approach that<br />

really makes a difference.<br />

All our new students are<br />

given a free assessment and<br />

intro lesson where we identify<br />

their specific areas of<br />

need. We then tailor a tuition<br />

programme for each individual,<br />

set goals in consultation<br />

with parents, and provide<br />

regular feedback on progress.<br />

It’s this personalised and targeted<br />

approach that bridges<br />

the gaps and builds up student<br />

confidence and self-belief.<br />

“We cater for students<br />

of all abilities from New<br />

Entrant to Year 11. No matter<br />

whether your child is struggling<br />

to keep up, or racing to<br />

get ahead, we can tailor a tuition<br />

programme to meet their<br />

needs. We use only qualified<br />

tutors and teach to the school<br />

curriculum.”<br />

If your child is struggling,<br />

even just a little, the problem<br />

is likely to magnify as the year<br />

rolls on. For an expert opinion<br />

on how your child is doing,<br />

book a free no-obligation<br />

assessment and intro lesson<br />

at NumberWorks’nWords. At<br />

this appointment your child<br />

can also sample the NumberWorks’nWords<br />

approach<br />

to tutoring. Call Brittany<br />

at Hamilton Central on 07<br />

8470082 or Johanna at Rototuna<br />

on 07 8538323 or visit<br />

www.numberworksnwords.<br />

com/nz/<br />

- Supplied copy<br />

ADVERTORIAL<br />

Trainee teachers help<br />

with te reo and tikanga<br />

A<br />

trainee<br />

teacher<br />

asks a group of<br />

pupils: “who knows<br />

anything about kings and<br />

queens?”<br />

“They wear a crown, they<br />

have lots of money .... and<br />

they speak Māori,” answers<br />

a young boy, who is probably<br />

eight or nine years old.<br />

“Great,” says the teacher<br />

in learning.<br />

“Now, who can tell me<br />

who is the current Māori<br />

king?” she asks.<br />

Another boy puts up his<br />

hand.<br />

“Is it Matariki?” he asks,<br />

hopefully.<br />

The year two and three<br />

students from the St Columbas<br />

Catholic School in Hamilton<br />

are participating in a<br />

micro teaching day hosted by<br />

He Korowai Ākonga (Bachelor<br />

of Education, Primary)<br />

students from Te Wānanga o<br />

Aotearoa (TWoA).<br />

In small groups, the children<br />

move through a series of<br />

short but engaging 20-minute<br />

classes focussing on today’s<br />

kaupapa - the Kīngitanga, or<br />

the Māori King movement -<br />

and not Matariki, the cluster<br />

of stars that signal the Māori<br />

new year.<br />

The micro teaching days<br />

are part of a collaboration<br />

that He Korowai Ākonga<br />

students have with a number<br />

of primary schools around<br />

the <strong>Waikato</strong>.<br />

While similar to practicums<br />

and placements in<br />

schools, the students plan,<br />

co-design and run the micro<br />

teaching days themselves.<br />

“These trainee teachers<br />

set up an entire day of lessons<br />

while the children’s teachers<br />

take a back seat and watch<br />

them,” says He Korowai<br />

Ākonga graduate and now St<br />

Columbas teacher, Charlotte<br />

Manning.<br />

“This is real teaching<br />

experience, it’s also networking<br />

and an opportunity for<br />

these people to shine. They<br />

have a great relationship with<br />

our school and our principal<br />

gets to see these prospective<br />

teachers in action.”<br />

TWoA practicum co-ordinator<br />

Moana Woods, says the<br />

organisation has facilitated<br />

the micro teaching scheme<br />

for the past seven years at a<br />

number of schools throughout<br />

the <strong>Waikato</strong>.<br />

She says the programme<br />

gives practical experience in<br />

a monitored and safe environment<br />

for the children and<br />

He Korowai Akonga’s trainee<br />

teachers, 90 per cent of<br />

whom find employment with<br />

schools upon graduating.<br />

“Our graduates are<br />

getting picked up quite early<br />

because of their cultural<br />

responsiveness and understanding,”<br />

says Ms Woods.<br />

He Korowai Akonga current<br />

tauira leading students<br />

in an activity about the<br />

kingitanga.<br />

She says the scheme is in<br />

demand among other schools<br />

and TWoA was finding it<br />

challenging to prioritise<br />

where its students can go.<br />

St Columbas principal<br />

Gareth Duncan said the<br />

micro teaching days were<br />

culturally enriching for his<br />

staff, some of whom were<br />

able to base lesson plans<br />

from watching the trainee<br />

teachers.<br />

“This arrangement<br />

supports our teachers cultural<br />

awareness particularly with<br />

te reo Māori and tikanga<br />

Māori,” says Mr Duncan.<br />

“The offset of this partnership<br />

is offering them a<br />

school that they can come<br />

back to where they can do<br />

their practicums.”


LIFT OUT<br />

Retirement<br />

PLANNING FOR<br />

A WAIKATO BUSINESS NEWS SUPPLEMENT<br />

WBN.CO.NZ • JULY/AUGUST <strong>2019</strong><br />

Linda Jones Retirement Village<br />

Where community shapes the heart of your retirement<br />

1775 River Road Hamilton | 07 853 3382<br />

rymanhealthcare.co.nz


2 WAIKATO BUSINESS NEWS PLANNING FOR RETIREMENT <strong>July</strong> <strong>2019</strong><br />

ADVERTISEMENT<br />

Lots happening at Linda Jones<br />

As the fi rst group of<br />

townhouse residents<br />

settle into their new<br />

homes at Linda Jones<br />

Retirement Village, the<br />

construction team are<br />

onto getting the next<br />

lot of townhouses and<br />

apartments ready for<br />

move-ins elsewhere<br />

on site.<br />

The very rst residents<br />

moved in at the end of<br />

May and the second<br />

group in late <strong>July</strong>. By the end<br />

of <strong>August</strong> there will be around<br />

60 residents enjoying life in<br />

townhouses at Linda Jones and<br />

by early November, the rst<br />

apartments are set to be ready<br />

for their new owners to move in.<br />

Sales Advisor David de<br />

Veth says the new residents<br />

are already adapting well to<br />

village life and are enjoying<br />

participating.<br />

“We have set up a temporary<br />

village centre in one of the<br />

townhouses and that’s where<br />

everyone goes for the weekly<br />

Happy Hours, Triple A exercise<br />

classes and for morning and<br />

afternoon teas.<br />

“Happy Hour is a blast and<br />

the residents are all loving it,<br />

they’re like old friends now,”<br />

David said.<br />

Adds fellow Sales Advisor<br />

Sharon Tainui, “We have an<br />

awesome new staff member<br />

Ann-Maree who is our<br />

Activities Coordinator.<br />

“She’s been organising lots<br />

of outings and fun activities<br />

and on 16 <strong>July</strong> we had a<br />

very successful event at the<br />

Hamilton Golf Club with<br />

Vicki Lee singing a tribute to<br />

Dame Vera Lynn with songs of<br />

yesteryear.<br />

“There were 94 people<br />

altogether who were a mixture<br />

of residents from the village<br />

and those who will be moving<br />

in soon and they all enjoyed<br />

the great event and lovely<br />

catering,” said Sharon.<br />

There are lots more exciting<br />

events to look forward to,<br />

including a presentation<br />

from fashion designer Annah<br />

Stretton.<br />

A number of showhome<br />

open afternoons are also<br />

scheduled for <strong>August</strong> which<br />

will give members of the public<br />

the chance to have a tour of the<br />

brand new showhome and get<br />

a taste of what’s on offer.<br />

Sharon said there were still<br />

some great homes available to<br />

buy.<br />

“We have apartments for<br />

sale with fantastic outlooks.”<br />

she said.<br />

“It will be great once that<br />

rst apartment block is open as<br />

people will be able to get onto<br />

the site and see the outlook<br />

from the apartments, some of<br />

Village family is growing - first residents Jillian and Clifford moved in to the village in May.<br />

which look over neighbouring<br />

Featherstone Park and some<br />

over the <strong>Waikato</strong> River.<br />

“It is truly going to be a<br />

beautiful village,” she said.<br />

The village will be comprised<br />

of a mixture of townhouses<br />

and apartment blocks on land<br />

which gently slopes down<br />

from River Road towards the<br />

<strong>Waikato</strong> River.<br />

The main village centre,<br />

which will open in 2020, will<br />

house the communal lounge<br />

and dining room along with<br />

a library, beauty and hair<br />

salons, gymnasium, pool and<br />

village café.<br />

David said it had been the<br />

‘coolest thing’ to see residents<br />

move in and get a taste of what<br />

was to come.<br />

“I have got to know them<br />

over quite some time and I feel<br />

very close to them.<br />

“Part of our job is to do what<br />

we can to make their transition<br />

easier and it’s a real privilege to<br />

be able to help people through<br />

the process.”<br />

Many older people can feel<br />

isolated in their communities<br />

as their neighbours are often<br />

out at work all day or leading<br />

such busy lives they don’t have<br />

time to socialise, Sharon says,<br />

but at Linda Jones it’s the<br />

opposite.<br />

“At the village there’s already<br />

that sense of community<br />

growing where you know all<br />

your neighbours and share<br />

experiences with them.<br />

“That has been the best part<br />

of my job, seeing that evolve,”<br />

she said.<br />

For both David and Sharon,<br />

working at Ryman is more<br />

than just a job.<br />

David sums it up: “It’s like<br />

the residents have become a<br />

part of the Linda Jones family,<br />

and I’m part of the Linda<br />

Jones family, so they’re part of<br />

my family.<br />

“It’s a pretty special<br />

experience really.”<br />

LINDA JONES RETIREMENT VILLAGE<br />

Brand new<br />

apartment plans<br />

available now!<br />

For more information or to view our<br />

brand new apartment plans, phone<br />

Sharon or David on 853 3382<br />

1775 River Road, Hamilton


Supporting the<br />

Hamilton Community<br />

for over 50 years<br />

WAIKATO BUSINESS NEWS PLANNING FOR RETIREMENT <strong>July</strong> <strong>2019</strong><br />

3<br />

James R. Hill Funeral Directors has been<br />

part of the Hamilton community for many<br />

years and is proud to be one of the area’s<br />

most established businesses.<br />

At James R Hill Funeral<br />

Directors you can be<br />

assured of a full range<br />

of professional funeral services<br />

including cremations and buri-<br />

als, full headstone and monuments<br />

supplied and a choice of<br />

memorials, caskets and urns are<br />

available during your appointment<br />

with qualified funeral<br />

directors and embalmers.<br />

Our dedicated team is available<br />

at any time to help you<br />

arrange the funeral ceremony of<br />

your choice. Understanding your<br />

wishes and needs at a time of loss<br />

is our priority. You can be assured<br />

of a caring and professional service<br />

with James R. Hill Funeral<br />

Directors.<br />

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email: prodentures@xtra.co.nz | www.prodenturesltd.co.nz<br />

44c Whatawhata Road, Dinsdale, Hamilton<br />

Phone 847 1616 Email prodentures@xtra.co.nz<br />

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Ph: 07 855 5541 | www.jamesrhill.co.nz<br />

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4 WAIKATO BUSINESS NEWS PLANNING FOR RETIREMENT <strong>July</strong> <strong>2019</strong><br />

Major development<br />

for Tamahere Eventide<br />

Advertorial<br />

Tamahere Eventide is making a major investment in the future,<br />

building both a hospital and new resident apartments to add to its<br />

extensive offering on SH1 just south of Hamilton.<br />

The $12 million build<br />

and fitout will see 16<br />

apartments and 24 hospital-level<br />

rooms, along with<br />

reception area, dining room<br />

and lounges.<br />

Progress is good, says Chief<br />

Executive Officer Louis Fick,<br />

with the building on schedule<br />

for completion in December<br />

<strong>2019</strong> and opening in January<br />

2020<br />

Tamahere Eventide already<br />

offers residential care facilities<br />

ranging from rest home<br />

care to independent living,<br />

with its practices seeking to<br />

value its elderly clients and<br />

their families.<br />

There is a Café & Community<br />

Centre on site which<br />

includes a pool table, library<br />

and bowling green.<br />

“Residents also have access<br />

to our gully that is developed<br />

with walkways, ponds and<br />

native trees,” says Fick.<br />

“We are a Christian based<br />

organisation providing service<br />

to all of the community within<br />

our mission of ‘To provide<br />

a quality caring service for<br />

older people, in a Christian<br />

environment’.”<br />

Fick says the hospital start<br />

was delayed by the expressway<br />

build nearby but there is safe,<br />

well signed and defined access<br />

to the site from Bollard Road.<br />

It will provide for aged-care<br />

hospital-level service provision,<br />

with any person assessed<br />

as requiring hospital level care<br />

qualifying for admission.<br />

“The rooms are built as<br />

premium rooms with private<br />

ensuite, telephone, TV, ceiling<br />

track hoists and specialised<br />

bedroom furniture.”<br />

The hospital will see total<br />

staff increase by about 35, with<br />

cleaners, kitchen hands, diversional<br />

therapists, caregivers,<br />

registered nurses, and a physiotherapist.<br />

Meanwhile, the majority<br />

of apartments in stage 1 have<br />

already been selected by interested<br />

purchasers and only a<br />

few are remaining.<br />

Of the 16 apartments, 15<br />

are on first floor level and one<br />

on ground level. There are 15<br />

one-bedroom apartments ranging<br />

in size from 51 sq m to 54<br />

sq m and one two-bedroom<br />

apartment of 80 sq m.<br />

Stage 2, to be completed<br />

in October 2020, includes 18<br />

apartments on ground level<br />

with 14 one-bedroom (50 sq m<br />

to 54sq m) and four two-bedroom<br />

apartments (60 sq m to<br />

70 sq m)<br />

The purchaser of an apartment,<br />

which is done through<br />

an Occupation Rights Agreement,<br />

receives 80 percent of<br />

the capital gain.<br />

“The apartments have a<br />

well-designed modern kitchen<br />

fitted with a fridge freezer,<br />

dishwasher, cooktop and<br />

Bosch oven,” Fick says.<br />

“The laundry is fitted with<br />

a tub and Bosch washer/dryer<br />

with large storage cupboards.<br />

A telephone system, call<br />

bell system, TV connections,<br />

central air conditioning and<br />

residents lounge are just a few<br />

of the items included.”<br />

Village vans are available<br />

for shopping trips and other<br />

outings.<br />

The hospital and apartments<br />

were designed by James<br />

White of Style Designs and<br />

the builder is John MacEwan<br />

Builders with subcontractors<br />

from Hamilton.<br />

For further information<br />

or to contact the Tamahere<br />

Eventide Home Trust, go to<br />

tamahere.co.nz<br />

You may have noticed some building work going on at our<br />

site on State Highway 1 as you drive from Hillcrest on the<br />

way to Cambridge. We are building a ground floor hospital<br />

further expanding our aged care facility. The first stage will<br />

contain 16 apartments that will be sold under occupation rights<br />

agreements as part of our retirement village. (As defined under<br />

the retirement villages act 2003)<br />

We are also currently renovating a number of two bedroom villas<br />

in the village that will be ready for occupation soon.<br />

The facilities are owned and operated by Tamahere Eventide<br />

Home Trust, a registered charitable entity, with Trustees<br />

appointed by the Methodist Church.<br />

Our mission statement: “To provide a quality caring service for<br />

older people, in a Christian environment.”<br />

Accredited member of the Retirement Villages Association of<br />

New Zealand Inc.<br />

Interested in coming in and seeing<br />

what we have to offer?<br />

Telephone David McGeorge on 07 8591581 or<br />

021 0289 1213 for an appointment and viewing.<br />

Telephone Sue Pollock on 07 8591583 for all<br />

hospital care enquiries.<br />

Easy access to the village is currently via Cherry Lane<br />

whilst this building work is taking place.<br />

www.tamahere.co.nz


The Atawhai Assisi rest home<br />

and hospital has been owned by<br />

Tamahere Eventide since early 2018<br />

and has a Catholic Church heritage<br />

and a good local reputation for care.<br />

We run a day programme that allows<br />

those living in the community, time<br />

out of their normal routines to mix<br />

with other people of a similar age.<br />

The Sisters and Chaplin offer<br />

pastoral care regardless of religious<br />

affiliation to residents, their families<br />

and staff.<br />

Our experienced staff<br />

are motivated by Christian<br />

love and compassion for<br />

the people they serve.<br />

07 856 3019<br />

admin@assisi.co.nz


MAHOE<br />

GLENVIEW<br />

HOSPITAL<br />

CBD<br />

THE BASE


WAIKATO BUSINESS NEWS PLANNING FOR RETIREMENT <strong>July</strong> <strong>2019</strong><br />

7<br />

MRI ULTRASOUND X-RAY CT BONE DENSITY<br />

No ACC surcharge for those aged 65 and over<br />

We provide a walk in service for all x-ray<br />

examinations and urgent diagnostic imaging.<br />

Pacific Radiology operates at four convenient,<br />

comfortable and modern locations with<br />

parking at the door.<br />

Call Pacific Radiology on 0800 633 462 for an<br />

appointment today or visit www.pacificradiology.com<br />

Pembroke<br />

Von Tempsky<br />

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Cambridge<br />

35 Pembroke Street, Hamilton Lake<br />

21 Von Tempsky Street, Hamilton East<br />

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202551AA


Local, Independent, Trusted,<br />

Family Hearing Care<br />

Advertorial<br />

Supplied by<br />

Te Awamutu<br />

Courier<br />

“Its been adream come true to move to New Zealand,<br />

life really did begin at 40! Now it’s afurther dream<br />

come true to form Total Hearing Care, in Te Awamutu,<br />

my home town.” Martin Stratton shared.<br />

Martin has worked with hearing aid wearers for nearly<br />

30 years, beginning in the National Health Service<br />

in the UK. He began his career at 20 years old, as<br />

an Audiology student at Manchester Royal Infirmary<br />

in the Ear Nose and Throat department. He worked<br />

his way up to aSenior NHS Grade before moving<br />

into the private hearing health sector. Martin began<br />

specialising in the smallest custom fit devices in the<br />

Harley Street area of London. Martin was very touched<br />

to win the Boots The Chemist Hearing Aid Audiologist<br />

of the Year in 2007.<br />

Martin now lives on the edge of Te Awamutu ona<br />

small life style block near Paterangi with his family.<br />

He has created an Olive grove of 150 Tuscan variety<br />

trees and plans to produce his own olive oil and create<br />

Castille soaps in support of animal rescue charities.<br />

He also provides aloving home for many adopted<br />

pets. He cares for three old rescue dogs, Sadie<br />

agentle golden Labrador, Molly an eccentric but<br />

affectionate golden retriever who likes to sing (howl)<br />

and Luna, aKelpie cross who was aworking farm<br />

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Also in the family are four rescue cats (three of whom<br />

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shortly from birth). Denzyl, Cinderella and Lulu find<br />

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where they love to sunbathe.<br />

“Our cats are always up to mischief, they regularly<br />

turn the TV off just before the big cliff hanger reveal!”<br />

Martin explained.<br />

Martin has worked with Hearing Aid wearers in the<br />

<strong>Waikato</strong> area since arriving in New Zealand in May 2013.<br />

“We have found aperfect Hearing Clinic location,<br />

next to Central Café, 197 Alexandra Street. Many<br />

people will remember that previously, this used to be<br />

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created aclinic with an individual, boutique, friendly<br />

feel. With the latest state of the art sound proofing and<br />

equipment, we perform extremely accurate Hearing<br />

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work for ACC tests and applications.<br />

Martin explained that Total Hearing Care was his baby,<br />

just like his Olive Grove (and his unofficial pet rescue<br />

sanctuary). He has tremendous pride in being able<br />

to bring his considerable hearing aid experience and<br />

deliver it in away that is to the highest standards,<br />

unrushed and tailored for the individual.<br />

The first step could be afast, free hearing check. Total<br />

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about hearing levels. This is designed for people new to<br />

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insight. During these short appointments, often aborder<br />

line hearing loss is discovered, and the plan will be a<br />

yearly check to monitor this.<br />

If aperson knows that there isahearing problem, a<br />

longer assessment would be ideal. Its also free, but far<br />

more detailed. If someone has the TV louder, isneeding<br />

family or colleagues to repeat, it is advisable to have a<br />

hearing test, and get to the bottom of the problem.<br />

“It was absolutely crucial to us that Total Hearing<br />

<strong>Waikato</strong> in Te Awamutu was fully independent” Martin<br />

explained. “You know, this is quite unusual. We are<br />

not owned or funded by any hearing aid manufacturer,<br />

have no agenda. Being fully independent, we are fully<br />

Martin Stratton<br />

able to prescribe hearing aids of any make and design.<br />

Ibelieve people like choice. This means choice of the<br />

look of the Hearing Aids, choice of which features are<br />

inside the hearing aid, and choice over cost. Iwould<br />

say that cost is absolutely vital, and we do our very<br />

best to offer very cost- effective solutions. Iwould<br />

highly recommend comparing our prices. Even avery<br />

simple hearing aid can be better than no hearing aid”<br />

“We look forwards to welcoming you to our clinic”<br />

Martin Stratton<br />

Total Hearing Care <strong>Waikato</strong><br />

197 Alexandra St, Te Awamutu<br />

07 214 2277<br />

NewHearing Centre Just OpenedNear YOU!<br />

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For alimited time only we offer the following:<br />

•Weare currently looking for 20 people to trial our latest hearing device<br />

•Noobligation hearing aid trial for 14 days of our latest hearing devices<br />

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197 Alexandra Street, Te Awamutu<br />

07 214 2277<br />

ta@totalhearingcare.co.nz<br />

*conditions apply


WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

27<br />

The wrong KPI that many<br />

directors are using<br />

THE DIGITAL WORLD<br />

> BY JOSH MOORE<br />

Josh Moore is the head marketing fanatic at Duoplus, a<br />

Hamilton-based digital marketing agency that helps clients<br />

across NZ grow faster. www.duoplus.nz<br />

Last month I had two different clients<br />

call me to say their board of directors<br />

were deeply concerned about the drop in<br />

conversion rate on their website.<br />

Both times I had to<br />

explain that, although<br />

the overall conversion<br />

rate had indeed dropped, the<br />

directors were incorrect in<br />

their conclusion that something<br />

was wrong. They were<br />

actually misunderstanding<br />

the figures – and more importantly,<br />

were focused on the<br />

wrong figure.<br />

It wasn’t their fault. Few<br />

directors have been trained in<br />

understanding digital marketing<br />

analytics, and what figures<br />

they should be comparing.<br />

The truth was, if we fixed<br />

the “problem” that the directors<br />

were concerned about, it<br />

would actually hurt the company’s<br />

sales.<br />

The role of a board of<br />

directors is governance. As<br />

such, they need to review<br />

overall high-level figures that<br />

give them a sense of whether<br />

the company is heading in the<br />

right direction. Their job is not<br />

to get into the nitty-gritty detail<br />

that day-to-day managers need<br />

to take care of. Instead, their<br />

reports should be high level,<br />

but with enough detail for<br />

them to either be confident<br />

things are working well, or be<br />

able to raise concerns in areas<br />

where things appear to be<br />

going off track.<br />

In both cases, the board of<br />

directors were doing their job<br />

– they were looking at some<br />

overall KPIs and were raising<br />

genuine concerns where the<br />

KPI showed a decline in its<br />

performance.<br />

The problem was, however,<br />

that the KPI they had chosen<br />

was not the right one to be<br />

using.<br />

In both situations, the KPI<br />

figure shown to the board was<br />

the overall website conversion<br />

rate, with month on month<br />

comparisons. As a first impression,<br />

that sounds like a robust<br />

KPI, but it can actually lead to<br />

bad decisions.<br />

It was true that both websites<br />

had seen a sharp decline<br />

in the overall website conversion<br />

rate – which is what<br />

raised alarm bells. However,<br />

sales had increased.<br />

One of the two clients has<br />

an ecommerce store, so we’re<br />

able to measure their exact<br />

Agility key for<br />

tech start-up<br />

There’s a technology<br />

start-up at <strong>Waikato</strong><br />

Innovation Park whose<br />

workforce have something in<br />

common – they are all graduates<br />

of the University of<br />

<strong>Waikato</strong>.<br />

Torutek is an R&D-focused<br />

organisation where the team<br />

members pride themselves<br />

on both their agility and their<br />

ability to meet customer needs.<br />

The staff work on a variety<br />

of projects: facial recognition<br />

systems for helping problem<br />

gamblers; indoor security and<br />

tracking systems; Internet of<br />

Things (IoT) and edge computing<br />

solutions; and hi-tech<br />

consultancy services.<br />

Last year Torutek launched<br />

a University of <strong>Waikato</strong> scholarship<br />

for an undergraduate<br />

student studying either a Bachelor<br />

of Engineering (majoring<br />

in software engineering) or a<br />

Bachelor of Computing and<br />

Mathematical Sciences. This<br />

year they’re offering the scholarship<br />

again.<br />

The scholarship is worth<br />

$4000 and includes the opportunity<br />

for a paid summer internship<br />

at Torutek. Quenton Buser<br />

was the inaugural recipient and<br />

he has spent the summer working<br />

at Torutek enhancing their<br />

core systems and gaining valuable<br />

experience across the full<br />

development stack.<br />

Another intern, Luke<br />

Schwarz, is about to start the<br />

final year of his computer science<br />

degree. He’s been working<br />

on developing an embedded<br />

safety device which can<br />

keep track of mobile workers<br />

within large buildings and<br />

facilities. Schwarz says the<br />

work experience has been fantastic.<br />

“My learning has gone<br />

crazy!”<br />

Company directors Chris<br />

Yu, David Leaver and James<br />

McCosh all graduated from<br />

<strong>Waikato</strong> with Bachelor of<br />

Engineering (Hons) degrees<br />

majoring in software engineering.<br />

McCosh says the young<br />

business is establishing a reputation<br />

for creating solutions<br />

that seamlessly blend software<br />

and hardware. “Software is a<br />

great enabler,” he says. “But<br />

often, software alone can only<br />

take you so far. One of our key<br />

advantages is our ability to<br />

develop custom hardware and<br />

software solutions to solve the<br />

really tricky problems, which<br />

in turn delivers the maximum<br />

value to our customers.”<br />

In developing their maiden<br />

product, Torutek worked with<br />

New Zealand gaming trusts,<br />

sales through analytics. Their<br />

sales from our digital ad campaigns<br />

had just achieved their<br />

best month ever. Yet their conversion<br />

rate was down.<br />

The other client is a<br />

leads-focused business,<br />

because sales happen offline.<br />

Their leads had showed very<br />

strong growth. In the month<br />

the directors were concerned<br />

about, their leads were 140<br />

percent more than just four<br />

months earlier – so leads had<br />

more than doubled. Yet their<br />

overall website conversion<br />

rate was now half of what it<br />

was those four months prior.<br />

How can that be?<br />

The short answer was that<br />

we had increased the amount<br />

of display ads (image ads) that<br />

were being run for these clients.<br />

Display ads are different<br />

from Google search ads,<br />

because if you search for<br />

something on Google you are<br />

shown text-based search ads<br />

that match what you were<br />

searching for. Whereas display<br />

ads are image ads that<br />

sit alongside articles or other<br />

content on websites. Display<br />

ads appear on news sites, blog<br />

sites, TradeMe and millions of<br />

other sites online.<br />

The downside of display<br />

ads is that traffic from these<br />

ads have a much lower conversion<br />

rate than other forms<br />

of traffic.<br />

But the upside of display<br />

ads is that this traffic is very<br />

cheap, they put your company<br />

in front of your target market<br />

which builds awareness, and<br />

you get leads and sales from<br />

them. While a much smaller<br />

percentage will buy or enquire<br />

straight away, other users will<br />

return later and convert.<br />

When we increased the<br />

amount of display traffic coming<br />

to the websites it had a<br />

direct result of decreasing the<br />

overall conversion rate. However,<br />

it also helped increase the<br />

number of sales/leads from the<br />

sites, for the same amount of<br />

money spent.<br />

If we had followed the<br />

directors’ concerns and tried<br />

to fix the overall conversion<br />

rate, it would have been easy<br />

– just turn off display advertising.<br />

However, this would have<br />

decreased the total amount of<br />

sales/leads they were getting<br />

from their advertising spend<br />

each month.<br />

So, if the overall conversion<br />

rate is not the right KPI,<br />

what figures should directors<br />

look at?<br />

Firstly, for ecommerce<br />

sites, I recommend directors<br />

ask for the Return On Ad<br />

Spend (ROAS) figure. This is<br />

the total cost of ads divided<br />

by the total revenue generated<br />

from those ads. For example,<br />

From left, Quenton Buser, Caine Jameson, Chris Yu,<br />

James McCosh, Ryan Jones, Jessica Xiao, Dave Leaver.<br />

the Ministry of Health, the<br />

New Zealand Gambling Commission,<br />

treatment providers,<br />

and another New Zealand company<br />

called COMS systems,<br />

to create a facial recognition<br />

solution for problem gamblers.<br />

The product, known as<br />

Guardian, matches a person’s<br />

face against a database of<br />

self-excluded problem gamblers,<br />

so that if they turn up to a<br />

gambling establishment they’ll<br />

be spotted and turned away.<br />

“The entire process is voluntary,”<br />

Yu says. “A problem<br />

gambler must sign up for the<br />

list. It’s a way for them to protect<br />

themselves and it makes it<br />

easier for all parties to comply<br />

with and meet their obligations<br />

if you spent $1000 on digital<br />

ads and this generated $5100<br />

in ecommerce revenue, your<br />

ROAS is 5.1. The higher the<br />

number the better the return.<br />

Alternatively, for lead-focused<br />

businesses the best KPI<br />

would be the Cost Per Acquisition<br />

(CPA) – which is the<br />

total ad spend divided by the<br />

number of leads. If you spent<br />

$1000 on ads and received 20<br />

leads you have a CPA of $50<br />

per lead.<br />

These are excellent toplevel<br />

figures directors can<br />

compare month to month.<br />

The above figures only<br />

show the performance of<br />

online advertising, so it is still<br />

helpful to include a KPI that<br />

will show the overall website<br />

performance across all traffic<br />

sources.<br />

To do this, I recommend<br />

directors look at a filtered<br />

overall conversion rate. This is<br />

simply the overall conversion<br />

rate but with display ads traffic<br />

filtered out. This will give<br />

directors a reliable conversion<br />

rate figure that can be compared<br />

month-to-month.<br />

If directors, CEOs or managers<br />

look at the wrong figures,<br />

it can lead to making bad<br />

decisions that can hurt company<br />

growth. But by choosing<br />

the right KPIs, good decisions<br />

can be made that can result in<br />

long-term success.<br />

under the New Zealand gaming<br />

laws.”<br />

Guardian is currently active<br />

in more than 30 gaming venues<br />

and has proven to be a very<br />

effective tool in reducing harm<br />

caused by problem gambling.<br />

Yu says one of the advantages<br />

in being small is that they<br />

can respond quickly to requests<br />

or ideas, use their skills to take<br />

a new or emerging technology<br />

and apply it to a real world<br />

problem, and turn that solution<br />

into a product that can be sold<br />

to other customers.<br />

McCosh says Torutek tries<br />

to make sure their staff are<br />

happy, healthy and engaged.<br />

“We have a high-performing<br />

team of very talented individuals<br />

who are passionate about<br />

what they do, and our job as<br />

an employer is to make sure<br />

that they enjoy coming to work<br />

every day.<br />

“Engineering is as much<br />

about people as it is about<br />

problem solving. If you are<br />

trying to solve a problem without<br />

thinking about the customers<br />

or the stakeholders, you<br />

aren’t going to succeed. <strong>Business</strong><br />

is the same; whether it is<br />

colleagues or customers, what<br />

matters most is people.”<br />

For more information on the<br />

University of <strong>Waikato</strong> Torutek<br />

scholarship go to: https://www.<br />

waikato.ac.nz/scholarships/s/<br />

torutek-software-engineering-scholarship<br />

Pedalling for<br />

prostate<br />

Cyclists are encouraged to start<br />

training now for the third annual<br />

Pedal4Prostate at Hampton<br />

Downs on Sunday October<br />

13. The 196 cyclists who took<br />

part in last year’s event raised<br />

more than $137,000 for the<br />

Prostate Cancer Foundation.<br />

The event is open to teams of<br />

two to four riders (or superfit<br />

individuals) and this year<br />

sees the introduction of two<br />

new categories – E-Bike and<br />

Over-60s. On offer is a range<br />

of prizes including a trip for<br />

two to Hawaii for the entrant<br />

who raises the most funds.<br />

Pedal4Prostate is open to<br />

everyone over the age of<br />

16. Registrations are open<br />

now. For more information<br />

and to register, visit https://<br />

pedal4prostate.org.nz/<br />

$20,000 gift for<br />

first birthday<br />

A significant financial gift was<br />

‘the cherry on the top’ at the<br />

<strong>Waikato</strong> Women’s Fund’s<br />

recent first birthday ‘cake<br />

breakfast’. The fundraiser<br />

was attended by 140 guests,<br />

who heard from speakers<br />

Ninakaye Taanetinorau and<br />

Professor Margaret Wilson.<br />

Both pointed to the struggles<br />

women and girls continue to<br />

face and mapped out their<br />

hopes for future generations.<br />

Fund Committee member<br />

and Momentum <strong>Waikato</strong><br />

trustee Pam Roa then<br />

announced a $20,000 gift to<br />

the <strong>Waikato</strong> Women’s Fund<br />

from Momentum <strong>Waikato</strong>.<br />

“This means that our Fund<br />

now has $92,000 in pledged<br />

donations, well on our way<br />

towards our goal of $200,000<br />

by June 2020,” she said.<br />

HGB makes<br />

appointments<br />

Hamilton-based strategic<br />

marketing consultancy HGB<br />

has appointed five new team<br />

members. Strategic marketing<br />

consultant James de Clifford<br />

has joined from Unitec, along<br />

with marketing consultant<br />

Monique Kimber-Bell from<br />

Livingstone Building NZ,<br />

marketing consultant Amy<br />

Walsh from Wove Social,<br />

Hanna Nicholls from Zealong<br />

Tea Estate, and recent<br />

Ara Institute of Canterbury<br />

graduate Adhish Prakash.<br />

LIC boosts<br />

profitability<br />

Livestock Improvement<br />

Corporation (LIC) has<br />

announced its financial<br />

results for the year ending<br />

May 31. Reporting a<br />

significant increase in<br />

profitability, as well as new<br />

records in strength of balance<br />

sheet, operating cash flow,<br />

and total revenue, the co-op<br />

will return $15.6 million in<br />

dividend to shareholders.<br />

This fully imputed dividend<br />

equates to 10.98 cents per<br />

share and represents a yield<br />

of 12.2 percent based on<br />

the current share price of<br />

90 cents. The dividend is up<br />

from 1.71 cents last year and<br />

is the largest the co-op has<br />

paid since 2013. Board chair<br />

Murray King said the result<br />

was in line with expectations<br />

and reflects a turnaround<br />

in the co-operative’s<br />

performance and profitability.


28 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

THE TOOLSHED<br />

The ToolShed<br />

celebrates 21 years<br />

It all started more than 40 years ago from<br />

very humble beginnings.<br />

After negotiating a sale<br />

for the business he was<br />

working in, Graeme and<br />

Wayne Giles’s father, Colin,<br />

was made redundant.<br />

With 30 years’ experience<br />

and after some discussion<br />

between Graeme and Colin, it<br />

was decided that they should<br />

set out in business in engineering<br />

supplies. Graeme and Colin<br />

had a grand total of $5000 each<br />

to put into the business and so<br />

Giles Industries was formed.<br />

A Ford Cortina stationwagon<br />

was purchased for<br />

$6500 and the room at the<br />

back of the garage at the family<br />

home was cleared to make<br />

room for stock.<br />

Graeme, a carpenter by<br />

trade, decided to keep running<br />

his building company, which<br />

had the franchise for Intalok<br />

Natural Timber homes. This<br />

helped prop up the engineering<br />

supplies business as it got<br />

going.<br />

Twelve months later,<br />

Wayne had finished his<br />

building apprenticeship. It was<br />

decided he would take the green<br />

Bedford van from the building<br />

company and deck it out with<br />

tools to travel around selling to<br />

customers. To help pay for this,<br />

Wayne had to sell his beloved<br />

Ford Escort.<br />

After running up to five<br />

gangs of builders, the economy<br />

hit hard times in the late 80s so<br />

they decided to close the building<br />

business. Graeme joined<br />

his father and brother and,<br />

with his expertise in carpentry,<br />

worked on explaining the product<br />

range. Wayne focused on<br />

importing tools, firstly out of<br />

Taiwan and Italy and then later<br />

from mainland China. These<br />

tools were sold through Giles<br />

Industries and some larger<br />

chain stores throughout New<br />

Zealand.<br />

“Recognising the volatility<br />

of brand exposure in these<br />

larger distributers, we realised<br />

that the market would change.<br />

We had to control incoming<br />

and outgoing product, while<br />

minimising extra margins taken<br />

by ‘middlemen’,” says Graeme.<br />

“After being a part of a<br />

loose group selling power tools<br />

we decided to focus and start<br />

our own franchise.”<br />

Twenty-one years ago, The<br />

ToolShed was formed. It was a<br />

place where the tradie, farmer<br />

or DIYer could shop comfortably<br />

and get the best prices and<br />

Continued on page 30<br />

Graeme and Wayne Giles outside the new building.<br />

Colin Giles in the driveway of the first store at Pine Ave in<br />

Hamilton. This is the Bedford van Wayne sold tools from.<br />

Inside the first 100sqm store in Colombo St in Frankton.<br />

HAMILTON<br />

475 Anglesea Street, Hamilton Central, Hamilton 3204<br />

07 847 2954 | hamilton@thetoolshed.co.nz<br />

TE RAPA<br />

81 Arthur Porter Drive, Hamilton 3200<br />

07 595 0636 | terapa@thetoolshed.co.nz<br />

BATTERY<br />

AND CHARGER<br />

INCLUDED!<br />

ToolShed Heated Jackets<br />

$199.00 EA<br />

SAVE<br />

$40!<br />

Jackets will operate for around 3 hours on high, 7 hours on medium<br />

and 12 hours on low in a single charge. The Li-Ion battery comes<br />

with a USB port so you can charge your phone on the go! Full<br />

battery recharge time is 5 hours.<br />

Mens Sizes: L, XL, 2XL, XL Womens Sizes: 12, 14, 16, 18<br />

TSE<br />

TSJ<br />

SAVE<br />

$15!<br />

$24.90<br />

ToolShed Engraver<br />

Powered by a 13w motor this neat little machine features an<br />

interchangeable tungsten tip. It also features ergonomic styling with<br />

a rubber hand grip. Five speed settings up to 6000rpm offer a great<br />

range for engraving.<br />

TSCK12<br />

ToolShed XHD Cordless Impact Drill &<br />

Impact Driver 18v 3Ah<br />

Kit includes the following ToolShed XHD cordless tools:<br />

TSC4 - XHD Cordless Drill<br />

TSC5 - XHD Cordless Impact Driver<br />

TSC12 - 2 x 18v, 3Ah Li-Ion Batteries<br />

TSC2 - Fast Charger<br />

PLUS a Nylon carry bag!<br />

SAVE<br />

$30!<br />

ToolShed Post Hole Borer 51cc<br />

Comes complete with a 200mm diameter auger<br />

which will enable you to bore a 700mm deep<br />

hole. Complete with its 51cc, two stroke, air<br />

cooled, single cylinder gasoline engine fitted to<br />

a diaphragm carburetor and a 1.2 litre fuel tank.<br />

$369.00<br />

SAVE<br />

$60!<br />

$299.00<br />

TSPHB5<br />

$499.00<br />

TSFN03<br />

SAVE<br />

$30!<br />

ToolShed Gas Framing Nail Gun<br />

Takes most standard size 34 degree clipped head nails from<br />

50-90mm in length and most standard type gas cartridges. The gun<br />

with battery weighs only 3.4Kg and has a strong belt clip on the side<br />

- great if you’re working off a ladder.<br />

TSSH03<br />

ToolShed Chipper 7hp Petrol<br />

$1350.00<br />

SAVE<br />

$149!<br />

New highly efficient machine will chip up to 100mm diameter with<br />

its 7hp petrol motor. Great for turning prunings or garden foliage<br />

into ground cover to help retain water and keep weeds down.<br />

* SALE ENDS 30 SEPEMBER <strong>2019</strong>. PRICES INCLUDE GST<br />

Every $100 spent on DeWalt product at The ToolShed from<br />

1 <strong>August</strong> - 30 September <strong>2019</strong> gives you an entry in the draw to win a<br />

$10,000 TOOLSHED SHOPPING SPREE!<br />

For full terms and conditions visit www.thetoolshed.co.nz


THE TOOLSHED<br />

WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

29<br />

Opening of the previous Norton Road store in<br />

Frankton, around 25 years ago, with Mayor<br />

Margaret Evans, Colin, Wayne and Graeme Giles.<br />

The new premises at Arthur Porter Drive.<br />

HAND TOOLS<br />

ACCESSORIES<br />

Congratulations ToolShed on<br />

the opening of Te Rapa Store<br />

& Distribution Centre.


30 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

THE TOOLSHED<br />

The ToolShed<br />

celebrates 21 years<br />

From page 28<br />

top service. This was a concept<br />

that Kiwis could relate to.<br />

“The business had quite a<br />

few moves over the years,”<br />

says Graeme. “We moved from<br />

the house in Melville to 100sq<br />

m in Colombo Street, to 350 sq<br />

m in Bandon Street, then 500<br />

sq m at 20 Norton Road. Then<br />

there was a major move across<br />

the road into 2200 sq m at 11<br />

Norton Road.<br />

“Recently we have moved<br />

into our new premises at 81<br />

Arthur Porter Drive that is<br />

more than 3600 sq m. The new<br />

facility has gone from 1200 pallet<br />

spaces to more than 4300.<br />

We’ve also moved our national<br />

support office, webstore and<br />

opened a second store in Hamilton.”<br />

Starting out with only two<br />

stores, the ToolShed now has<br />

26 outlets from Whangarei in<br />

the north to Invercargill in the<br />

south.<br />

The ToolShed brings top<br />

value serious DIY, trade and<br />

professional tools.<br />

It is one of the largest<br />

authorised dealers in New Zealand<br />

for Milwaukee, Makita,<br />

DeWalt, HiKoki and Powerbuilt<br />

tools all backed up by<br />

Continued on page 32<br />

CUSTOM BROKERS EXPORT FREIGHT<br />

IMPORT FREIGHT<br />

We are proud to be associated with The Tool Shed<br />

Dean Freight International Ltd<br />

19C Maui Street, Hamilton<br />

Phone: 847 4784 | Email: admin@deanfreight.co.nz<br />

www.deanfreight.co.nz<br />

202452AA<br />

The right choice for fire engineering<br />

www.firedesigns.co.nz Phone: 07 855 0032<br />

202508AA


THE TOOLSHED<br />

WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

31<br />

GA Pickford Roofing providing quality,<br />

innovative roofing in <strong>Waikato</strong>, since 2006.<br />

The Team at GA Pickford Roofing are proud to be<br />

associated with Foster Construction and The Tool Shed.<br />

111c Kent Street, Frankton<br />

0800 766 3349<br />

202430AA<br />

Solutions for every surface<br />

Solutions for every surface<br />

are proud Baker Tilly Staples<br />

We to are associated proud to be with associated the Jumpflex with new build<br />

Rodway <strong>Waikato</strong> wish to<br />

MMERCIAL / The INDUSTRIAL Tool Shed new / RESIDENTIAL build PAINTING<br />

congratulate The ToolShed<br />

SPECIALIST COATING • WATERPROOFING • MEMBRANE ROOFING<br />

hamilton@cantecservices.co.nz<br />

• TANKING • JOINTING • INJECTION GROUTING on their new premises.<br />

118 Norton Rd • Hamilton<br />

hamilton@cantecservices.co.nz<br />

Tel 07 846 7166 Mob 027 220 8969<br />

We are proud to have been<br />

118 Norton Rd • Hamilton<br />

working together for a<br />

COMMERCIAL / INDUSTRIAL /<br />

Tel 07 RESIDENTIAL 846 7166 Mob PAINTING 027 220 8969<br />

number of years and look<br />

www.cantecservices.co.nz<br />

forward to our continuing<br />

relationship.<br />

LICENSED APPLICATOR FOR:<br />

ALLNEX • VIKING SPECIALIST ROOFSPEC COATINGS • EQUUS • JAYDEX • WATERPROOFING • NURALITE • ALTEX • • ZONE • SIKA<br />

MEMBRANE ROOFING • TANKING • JOINTING •<br />

INJECTION GROUTING<br />

LICENSED APPLICATOR FOR<br />

ALLNEX • VIKING ROOFSPEC • EQUUS • JAYDEX • SIKA•<br />

NURALITE • ALTEX • FIRE ZONE • AKZO NOBEL<br />

202463AA<br />

www.bakertillysr.nz<br />

202451AA


32 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

THE TOOLSHED<br />

Proud to support<br />

The Tool Shed new build<br />

Electrical, Data and Security services.<br />

www.feisst.co.nz<br />

202438AA<br />

New Zealand’s largest most<br />

respected national supplier of<br />

of<br />

Concrete Products<br />

Certified Concrete • Masonry • Paving<br />

Retaining Walls Floors • • Veneer Floors Walls<br />

• Veneer Walls<br />

Certified Concrete • • Masonry • • Paving • • Retaining Walls<br />

www.firth.co.nz<br />

795 Te Te Rapa Road<br />

0800 800 www.firth.co.nz<br />

576 • • 07 07849 4879<br />

Hamilton, 795 Te 3200<br />

Rapa Road<br />

0800 FIRTH • 07 849 4879<br />

Hamilton, 3200<br />

202431AA<br />

13464<br />

13464<br />

The ToolShed<br />

celebrates 21 years<br />

From page 30<br />

New Zealand service, warranties<br />

and specifications.<br />

It also imports a massive<br />

range of quality tools under the<br />

ToolShed brand. Many of these<br />

products are sourced out of<br />

factories that manufacture for<br />

some well-known brand names.<br />

“Our import programme<br />

gives us the ability to highly<br />

specify the tools that we import<br />

to ensure quality with New Zealand,<br />

European and Australian<br />

standards,” says Graeme.<br />

“We buy large quantities and<br />

sell direct to you, at extremely<br />

good prices, cutting out the<br />

middleman.<br />

“When Dad initially set up,<br />

he wanted a family company.<br />

Our sister Wendy has been<br />

involved with the business in<br />

some form for more than 30<br />

years and is now the business<br />

manager.<br />

“Dad would also be happy<br />

that more than 12 years ago<br />

grandchildren Blair and Brent<br />

came on board, and they are<br />

now the import product manager<br />

and general manager<br />

respectively. More recently<br />

Nathan has come on as manager<br />

of our webstore and Katie<br />

is our graphic designer.<br />

“The ToolShed now has<br />

more than 100 employees<br />

nationwide, some of whom<br />

have been with us for many<br />

years. Dad would be proud to<br />

know that we like to think of<br />

and treat them as part of the<br />

extended family.”<br />

MAKING CONNECTIONS<br />

Congratulations to The Tool Shed<br />

team. We are proud to be the<br />

suppliers of all The Tool Shed’s<br />

signage for their new building.<br />

202474AA<br />

Your local commercial and residential tiling specialist for over 13 years.<br />

Proud to be associated with the Tool Shed new build<br />

PBT Hamilton<br />

279 Kahikatea Drive, Frankton<br />

Hamilton<br />

07 846 8550<br />

Contact<br />

HARTLEY TILING LTD<br />

www.hartleytiling.co.nz | 0800 558 453<br />

richard@hartleytiling.co.nz


34 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

‘Good Morning<br />

World’ from <strong>Waikato</strong><br />

goes global<br />

Abseiling into one of New Zealand’s<br />

deepest caves, visiting our world-famous<br />

movie set and experiencing our magical<br />

glowworms are just some of ‘The Mighty<br />

<strong>Waikato</strong>’ attractions featuring in Tourism<br />

New Zealand’s new global campaign.<br />

Tourism New Zealand<br />

global campaign<br />

launched on 1 <strong>July</strong><br />

under the banner of ‘100%<br />

Pure New Zealand Welcome’<br />

that showcases what makes<br />

Aotearoa special and unique<br />

through our warm and welcoming<br />

people.<br />

For 366 days, a different<br />

video message from locals<br />

around the country saying<br />

“Good Morning World” from<br />

their favourite tourism spot or<br />

experience will be released on<br />

social media channels.<br />

The Mighty <strong>Waikato</strong> has<br />

had extensive exposure in the<br />

campaign which has featured<br />

a ‘good morning world’ message<br />

from friendly faces at<br />

Waitomo Adventures, Hobbiton<br />

Movie Set and Waitomo<br />

Glowworm Caves so far, with<br />

a number of other <strong>Waikato</strong><br />

locals and locations to follow.<br />

The campaign is being<br />

shown in New Zealand’s<br />

largest international visitor<br />

market, Australia, as well as<br />

China, India, the United Kingdom,<br />

US/Canada, Germany,<br />

Brazil, Argentina, Japan, Singapore<br />

and Korea.<br />

Having <strong>Waikato</strong> featured<br />

throughout the Good Morning<br />

World campaign is a fantastic<br />

way to showcase the region<br />

and our people on a global<br />

stage and help inspire more<br />

travellers to visit our part of<br />

the country.<br />

Highlighting our region’s<br />

iconic and emerging attractions<br />

reinforces they are a<br />

‘must-do’ on international<br />

travellers’ itineraries when<br />

visiting New Zealand.<br />

International visitor expenditure<br />

and guest nights continue<br />

to increase for the region<br />

and Tourism New Zealand’s<br />

global campaign will no doubt<br />

further enhance this trend.<br />

We are already seeing<br />

<strong>Waikato</strong> securing first and last<br />

nights for international visitors<br />

and we encourage visitors<br />

to explore more lesser-known<br />

parts of our region to deliver<br />

wider economic, social and<br />

cultural benefits for our community.<br />

<strong>Waikato</strong> businesses and<br />

residents are also encouraged<br />

to create their own video and<br />

share their favourite place<br />

with the world.<br />

“Think everyday locations,<br />

your local café, your dog walking<br />

spot, your favourite beach<br />

or even your local pie shop<br />

– we want to capture classic<br />

Kiwi life and what makes it<br />

so special,” says Tourism New<br />

Zealand chief executive Stephen<br />

England-Hall.<br />

To find out more how to<br />

create your own Good Morning<br />

World video in three easy<br />

steps, check out the instruction<br />

video at: www.youtube.com/<br />

TELLING WAIKATO’S STORY<br />

> BY JASON DAWSON<br />

Chief Executive,<br />

Hamilton & <strong>Waikato</strong> Tourism<br />

watch?v=QenSdr1eb-o<br />

Make sure you tag #Good-<br />

MorningWorldNZ in your<br />

video and social media posts,<br />

plus follow the<br />

Campaign’s Instagram<br />

account @goodmorningworldnz<br />

and watch each daily<br />

greetings from around New<br />

Zealand.<br />

Growth sees<br />

Attwoods move<br />

to purpose-built<br />

flagship premises<br />

ATTWOODS IN HAMILTON. ON THE MOVE AGAIN.<br />

Sustained growth means after only 7<br />

years at The Boulevard we have moved<br />

to larger premises.<br />

From small beginnings in 1967 at<br />

Keddell St, Frankton, subsequent<br />

moves to Sunshine Ave then The<br />

Boulevard and now 1356 Arthur Porter<br />

Drive sees Attwood’s after 52 years<br />

continuing to grow in the <strong>Waikato</strong>.<br />

efficient and user-friendly environment<br />

to cater to our ever-expanding<br />

customer base.<br />

We wish to acknowledge the talents of<br />

our own Stephen van Wonderen who<br />

has worked closely with Jeff Downey<br />

and his team, including many local<br />

subcontractors and businesses to bring<br />

this project to completion.<br />

Branch Manager Tere Campbell and<br />

his team are proud of their new<br />

surroundings which provides a more<br />

Make sure you stop by and meet our<br />

friendly team who will assist you with<br />

your packaging requirements.<br />

Address: 1356 Arthur Porter<br />

Drive, Burbush<br />

Phone: 07 849 4846<br />

1356 Arthur Porter Drive, Burbush | 07 849 4846<br />

Website: www.attwoods.co.nz<br />

www.attwoods.co.nz


WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

35<br />

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36 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

Leading firm’s<br />

donation launches<br />

Hamilton CBD Fund<br />

CBD Fund will link Hamilton’s generous<br />

businesses and corporates to<br />

transformational projects<br />

<strong>Waikato</strong>’s leading construction<br />

company is<br />

kick-starting a new<br />

philanthropic investment fund<br />

that aims to transform the public’s<br />

experience of downtown<br />

Hamilton.<br />

Foster Construction Group<br />

has donated $50,000 to<br />

Momentum <strong>Waikato</strong>’s Hamilton<br />

CBD Development Fund<br />

and will follow this up with<br />

$25,000 a year for the next four<br />

years, for a total initial contribution<br />

of $150,000.<br />

Local businesses, corporate<br />

offices and philanthropists keen<br />

to see Hamilton’s downtown<br />

become a major drawcard for<br />

the city are being invited to join<br />

them in backing the fund.<br />

“Fosters is all about creating<br />

‘great communities through<br />

strong foundations’,” says<br />

group director and Momentum<br />

<strong>Waikato</strong> Chair Leonard<br />

Gardner, who spoke at the<br />

CBD Fund’s breakfast launch,<br />

held in <strong>July</strong> at FMG Stadium<br />

<strong>Waikato</strong>.<br />

“As a proud <strong>Waikato</strong> company,<br />

we want to give back to<br />

Victoria on the River makes a connection to the<br />

<strong>Waikato</strong> River – the CBD Fund aims to enhance<br />

Hamilton’s city centre and increase river access.<br />

the city that enables our success<br />

and is home to most of our dedicated<br />

team and their families.<br />

“We’re hoping that by<br />

seeding this fund, we are able<br />

to work alongside other CBD<br />

landlords and businesses to<br />

enable improvements in the<br />

urban environment that would<br />

not occur under the usual funding<br />

processes.<br />

“We invite other local businesses<br />

keen to see the CBD<br />

play a bigger part in attracting<br />

talent to <strong>Waikato</strong> to join Fosters<br />

in taking advantage of the simplicity<br />

and focus that Momentum<br />

<strong>Waikato</strong> offers with the<br />

new CBD Fund.”<br />

Momentum <strong>Waikato</strong> chief<br />

executive Kelvyn Eglinton says<br />

the CBD Fund will link Hamilton’s<br />

generous businesses<br />

and corporates to transformational<br />

projects that enhance<br />

the vibrancy and attractiveness<br />

of the city centre and increase<br />

access to its greatest natural<br />

asset – the <strong>Waikato</strong> River.<br />

“It is an exciting time to be<br />

making things happen downtown.<br />

The CBD Fund is a simple<br />

and effective way for companies<br />

to contribute towards<br />

making Hamilton Central even<br />

better.”<br />

The CBD Fund’s Disbursements<br />

Group will be convened<br />

annually by Momentum<br />

<strong>Waikato</strong> to identify the projects<br />

it will support. It will initially<br />

consist of representatives or<br />

nominees from Fosters Construction,<br />

<strong>Waikato</strong> Chamber<br />

of Commerce, the Hamilton<br />

Central <strong>Business</strong> Association<br />

and the <strong>Waikato</strong> branch of the<br />

Property Council. Any contributor<br />

that donates more than<br />

$25,000 in a given year will be<br />

invited to join the Disbursements<br />

Group for that year.<br />

To find out more about the<br />

Hamilton CBD Development<br />

Fund contact Kelvyn Eglinton<br />

at Momentum <strong>Waikato</strong> via kelvyn@momentumwaikato.nz<br />

or<br />

(07) 834 0404.<br />

Banks ruthless over loan repayments<br />

Few businesses get away<br />

without taking out a<br />

loan, even if it’s only to<br />

launch their bright and new<br />

endeavours in the business<br />

world.<br />

Establishing a new business<br />

or expanding an established<br />

business is an exciting time.<br />

There’s usually much enthusiasm<br />

and passion involved,<br />

and you might hear plenty of<br />

encouraging and supportive<br />

words from your bank manager,<br />

too.<br />

However, when it comes to<br />

protecting that loan they’ve so<br />

readily given you, banks are<br />

ruthless.<br />

It’s their job to play hardball,<br />

keeping proceedings<br />

‘strictly business.’ A loan is a<br />

loan and must be repaid. The<br />

emotions your family will be<br />

experiencing if you die or are<br />

seriously disabled have no<br />

bearing on a bank’s lending<br />

terms.<br />

As recently as last year, we<br />

recommended a small business-owner<br />

take out insurance<br />

to cover his debt. However, he<br />

preferred to simply give a personal<br />

guarantee to the bank,<br />

along with the normal terms of<br />

the loan agreement.<br />

Distressingly, he was later<br />

involved in an accident which<br />

left him with severe injuries,<br />

including serious head trauma.<br />

There was no prospect of his<br />

ever returning to work.<br />

As far as a bank is concerned,<br />

that situation is the<br />

equivalent of his having died.<br />

His bank moved very quickly<br />

to recover their loan. The business<br />

was wound up and the<br />

assets were sold under fire sale<br />

circumstances.<br />

Had the business owner<br />

taken our advice, the debt<br />

insurance would have covered<br />

the loan re-payment to<br />

the bank. The business could<br />

have been wound up or sold in<br />

a more orderly manner – and<br />

undoubtedly would have realised<br />

a much higher sale price<br />

for the now-disabled owner<br />

and his family.<br />

Debt insurance is ideal for<br />

a number of business loan situations,<br />

from loans for updating<br />

or purchasing equipment and<br />

machinery to loans for buying<br />

out one’s business partner or<br />

perhaps to complete a research<br />

and development project.<br />

There are just as many loan<br />

options available as there are<br />

reasons for wanting one. They<br />

include term loans, revolving<br />

credit, mortgage finance,<br />

Contemporary NZ art works for hire<br />

in workplaces & private homes.<br />

FrEE consultation & installation<br />

Consultancy services available.<br />

Portfolio Art Hire<br />

Janet Knighton<br />

P 021 059 0028 E art.hire@xtra.co.nz<br />

corporate finance and lease<br />

arrangements. These can be<br />

secured in several ways, such<br />

as putting in place loan agreements<br />

or mortgages, a personal<br />

guarantee or a deed of debt.<br />

Unfortunately, the risks<br />

associated with debt are<br />

numerous and daunting. Potential<br />

financial disasters come in<br />

the form of bankruptcy, bank<br />

foreclosure, major issues with<br />

key people – directors and<br />

shareholders – and all the possible<br />

events which render a<br />

business incapable of repaying<br />

a loan (or the interest) on its<br />

due date or on demand.<br />

As always, in business, the<br />

stress, distress and grief which<br />

come with the injury or death<br />

of a business owner or shareholder<br />

impact heavily on those<br />

left behind – even causing<br />

life-changing or life-threatening<br />

health issues. Insurance<br />

is damage-control which is<br />

so much easier to put in place<br />

than it is to manage the fall-out<br />

from not having debt insurance<br />

cover at all.<br />

This year’s Kudos Awards finalists continue<br />

to show that science thrives in Hamilton and<br />

<strong>Waikato</strong>.<br />

Eighteen finalists have been named in the region’s<br />

science excellence awards recognising research and<br />

scientific innovations in agriculture, medical, engineering,<br />

environmental, ICT and education.<br />

Finalist achievements range from new ways to<br />

reduce and eliminate the use of antibiotics for mastitis<br />

in cattle to genetic variations reducing nitrogen leaching,<br />

and from improving outcomes for trauma patients<br />

to world leading research on survival of marine species<br />

and coastal impacts shaping our coastlines.<br />

An eminent scientist to be named on the night will<br />

also receive the supreme award for lifetime contribution<br />

to science.<br />

“Our finalists are a reflection of the calibre of scientists<br />

living and working across our region,” says Prof<br />

Ross Lawrenson, chair of the Kudos Science Trust.<br />

“Being able to showcase the wealth of scientific<br />

expertise and achievements from <strong>Waikato</strong> is inspiring<br />

for our community and region.”<br />

The awards will also acknowledge the achievements<br />

of <strong>Waikato</strong>’s top science students who will share<br />

the limelight when this year’s winners are announced<br />

at the 13th Annual Kudos Awards Gala Dinner on September<br />

5.<br />

• Tickets to the Kudos Awards on September 5 can<br />

be purchased at https://www.thekudos.org.nz/thekudos-awards/#tix<br />

INSURANCE MATTERS<br />

> BY DAVID COONEY<br />

David Cooney is a director of Cambridge-based Cooney Insurance<br />

Kudos Awards name science finalists<br />

the <strong>2019</strong> finalists are:<br />

Wintec Secondary Science<br />

Teacher/Educator Award<br />

Lynnette Rogers, Kukutaaruhe<br />

Education Trust<br />

Ricci Wesselink, Wintec<br />

Rachael Goddard, University of<br />

<strong>Waikato</strong><br />

Hill Laboratories Laboratory<br />

Technologist Award<br />

John Williamson, DairyNZ<br />

Karen Thompson, NIWA<br />

Raewyn Keene, St Pauls Collegiate<br />

Kudos Science Trust Food & Ag<br />

Award<br />

CRV Ambreed LowN<br />

Farm Medix<br />

Hamilton City Council ICT<br />

Award<br />

Matthew Luckie, University of<br />

<strong>Waikato</strong><br />

<strong>Waikato</strong> Data Portal Team, <strong>Waikato</strong><br />

Regional Council<br />

Datamars Engineering Science<br />

Award<br />

Amir Tarighaleslami, University of<br />

<strong>Waikato</strong><br />

Lee Streeter, University of <strong>Waikato</strong><br />

<strong>Waikato</strong> Regional Council<br />

Environmental Science Award<br />

Jonathan Caldwell, <strong>Waikato</strong> Regional<br />

Council<br />

Drew Lohrer, NIWA<br />

Julia Mullarney, University of<br />

<strong>Waikato</strong><br />

<strong>Waikato</strong> DHB Medical Science<br />

Award<br />

Doug White, <strong>Waikato</strong> DHB<br />

Midland Trauma Research Centre<br />

Ruth Martis, Wintec<br />

University of <strong>Waikato</strong> Lifetime<br />

Achievement Award<br />

Recipient announced at the Kudos<br />

Awards Gala Dinner on 5th<br />

September


FROM THE GROUND UP<br />

WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

37<br />

The greatest opportunity given<br />

When we took over this company it was<br />

with a heavy heart, we lost Alan Masters<br />

he was a mate, a mentor and a downright<br />

good man, But he left us with his legacy 5<br />

years ago to continue and to grow.<br />

With lots of changes<br />

over the years we<br />

have added to the<br />

staff and lost staff but it really<br />

has become a family affair with<br />

Sam’s mother and Duncan’s<br />

wife Lorretta joining the team<br />

we also have Rachael who<br />

is in the office and Jeremy in<br />

the workshop our new friendly<br />

truck driver is Willy our team<br />

is always available to help out<br />

with any needs.<br />

Over the last 5 years we<br />

have gone from strength to<br />

strength, don’t get me wrong,<br />

we have faced our fair share of<br />

challenges and are competing<br />

with the bigger companies with<br />

the likes of Fletchers and Steel<br />

and Tube but we are still here.<br />

We have had to make changes<br />

where we buy our steel from as<br />

the steel prices have escalated<br />

over the years due to steel prices<br />

rising all over the world. We<br />

had to do in depth research into<br />

other suppliers and have found<br />

one that best fits our needs.<br />

With New Zealand Steel<br />

being expensive to buy now<br />

we no longer are in the position<br />

to stock New Zealand<br />

made steel which is such a<br />

shame as we loved to support<br />

the New Zealand market. We<br />

are not one of the cheapest in<br />

town but we pride ourselves on<br />

our turnaround times and ensuring<br />

that that customers are<br />

always taken care of and have<br />

their steel on time and it’s correct.<br />

With new computer software<br />

to make things faster and<br />

easier for Sam to get quoting<br />

out faster and more accurate,<br />

things are starting to heat up<br />

around here.<br />

We still have the regular Joe<br />

We have formed<br />

new partnerships<br />

and new friendships<br />

with new customers,<br />

and we appreciate<br />

all who come to buy<br />

products off us.<br />

Bloggs come in off the street to<br />

purchase steel or mesh but we<br />

are doing loads of residential<br />

and some commercial. It’s exciting<br />

to see around town what<br />

we have helped build, in a<br />

sense, as without the steel you<br />

wouldn’t have a sturdy foundation.<br />

I have watched Hamilton<br />

and surrounding towns expand<br />

so much and looking back 20<br />

or so years you wouldn’t have<br />

imagined that all those houses<br />

or commercial buildings are on<br />

land that you once used to hang<br />

out at as teenagers.<br />

It’s so good to see something<br />

that you work so hard to<br />

ensure is successful is going<br />

from strength to strength. The<br />

team that we have now works<br />

so well together we are just<br />

like a small family here and it’s<br />

a great atmosphere<br />

We are looking forward<br />

to the many years that are to<br />

come for this company and<br />

can’t wait to see in the next<br />

five years the growth we<br />

would have achieved. We hope<br />

that somewhere, wherever the<br />

man and mentor is, that he is<br />

looking down on us and is so<br />

very proud of us and all that we<br />

have achieved.<br />

- Advertorial<br />

Limited<br />

We specialise in reinforcing<br />

steel and mesh with all<br />

recycled NZ supplied steel.<br />

Family owned and operated.<br />

Contact us for free,<br />

no obligation quotes.<br />

ReinfoRcing<br />

Steel SupplieS<br />

28B Foreman Road<br />

07 849 8196<br />

reosupplies@xtra.co.nz


38 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

FROM THE GROUND UP<br />

Scafpro stands out for safety<br />

There’s only one place to go to that<br />

provides the full package for safety across<br />

residential and commercial projects around<br />

<strong>Waikato</strong>, and that's with Scafpro.<br />

Scafpro Ltd stands out<br />

from the rest by providing<br />

clients all three areas<br />

of safety expertise: scaffolding<br />

- utilising the latest Ringlock<br />

systems - safety nets and temporary<br />

fencing requirements.<br />

They provide a range of safe<br />

and reliable scaffolding for hire<br />

on residential and commercial<br />

buildings, have qualified<br />

installers who provide a range<br />

of different sized safety nets<br />

and can keep your workplace<br />

safe around the clock with tem-<br />

porary construction site fencing<br />

panels. Temporary fencing can<br />

also include swimming pools<br />

under construction, demolition<br />

sites, landscaping and property<br />

development, and temporary<br />

boundary fencing.<br />

The company began three<br />

years ago in Te Awamutu.<br />

<strong>Business</strong> was booming, and in<br />

that small amount of time they<br />

have grown from three workers<br />

to a team of twelve.<br />

In November last year, to<br />

keep up with demand they relocated<br />

to a bigger site at Titanium<br />

Park, near Hamilton Airport.<br />

The new location is closer<br />

to the main highways, proving<br />

beneficial in saving crucial time<br />

on travelling to their clients in<br />

the wider <strong>Waikato</strong> region.<br />

“<strong>Business</strong> has been going<br />

non-stop and growing since we<br />

started,” Scafpro director Karl<br />

Morrow said. “Our team has<br />

been working extremely hard<br />

to provide and facilitate for a<br />

range of single and multilevel<br />

builds for commercial and residential<br />

projects.”<br />

Morrow said their main<br />

goal is to keep maintaining<br />

their professional service,<br />

doing their jobs well and continuing<br />

to do better. But most<br />

importantly, it is about being<br />

safe and promoting safety in<br />

the workplace.<br />

“Safety is paramount in this<br />

industry, safety pays the bills,<br />

so treat it with respect,” Morrow<br />

said. “It is not only about<br />

people paying us to keep them<br />

safe, but keeping our own guys<br />

safe as well."<br />

The new addition of a Hiab<br />

hire crane has made deliveries<br />

and picking up scaffolding<br />

more efficient. Morrow said<br />

upgrading the work vehicles<br />

lifts the positive professional<br />

look. The company is also<br />

looking into more hire equipment,<br />

such as scissor lifts.<br />

Current projects keeping<br />

them busy are the new Summerset<br />

retirement villages in<br />

Rototuna, Hamilton, and the<br />

Chatsfield subdivision in Te<br />

Awamutu. They have recently<br />

worked on a range of construction<br />

projects in Hamilton,<br />

Cambridge, and Te Awamutu.<br />

Your first call for all Scaffolding, Safety Net<br />

and Temporary Fencing requirements in the<br />

<strong>Waikato</strong> region - Residential & Commercial.<br />

Be Safe with the team from Scafpro.<br />

Scafpro takes care of all of your height and access<br />

requirements with one easy call to the friendly team.<br />

Karl Morrow | karl@scafpro.co.nz | 0800 655 655 | 143 Ingram Road, Rukuhia | www.scafpro.co.nz | https://www.facebook.com/scafprowaikato/


Rodney Stirling<br />

FROM THE GROUND UP<br />

WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

39<br />

Coresteel <strong>Waikato</strong><br />

unveils new building<br />

fit for a king<br />

Stirling<br />

The Te Awamutu-based team have added<br />

Rodney<br />

another big name to their long list of<br />

satisfied clients.<br />

EXPERT CONCRETE GRINDING, POLISHING & SEALANTS / COATINGS FOR FLOORS & WALLS<br />

Coresteel Buildings’<br />

<strong>Waikato</strong> franchise is<br />

making big waves in the<br />

steel frame building industry,<br />

with its latest project for Storage<br />

King, the largest self-storage<br />

organisation in Australasia,<br />

reinforcing its place on<br />

the construction ladder.<br />

With a prime location near<br />

Professional &<br />

Considerate<br />

Our team<br />

is Consistent, Reliable,<br />

Hamilton Airport, the finished<br />

building took just under four<br />

months to complete and features<br />

multiple storage units in<br />

different sizes and layouts, as<br />

well as offices and reception<br />

areas.<br />

Eager to take advantage of<br />

the previously empty land and<br />

expand their locations, Storage<br />

King worked closely with<br />

the <strong>Waikato</strong> team to create a<br />

bespoke building that best represented<br />

their company values.<br />

The Te Awamutu team<br />

comprised of Trina White,<br />

Gary White, and John Morrow<br />

were the very first Coresteel<br />

Buildings franchise to launch<br />

in 2008. Since then, the team<br />

have won multiple awards,<br />

achieved record sales numbers<br />

and worked with many big<br />

names such as Placemakers,<br />

Stihl Shop and more.<br />

A Storage King spokesperson<br />

says: “We had a great<br />

experience with this build.<br />

From start to finish, Coresteel<br />

made every decision easy with<br />

great communication and simple<br />

solutions.<br />

“Nothing was a problem,<br />

even when we introduced outside<br />

contractors to install the<br />

access control and security<br />

systems. It was a seamless<br />

Certified Contractor<br />

experience and the Coresteel<br />

staff were a pleasure to work<br />

with. For us, it always comes<br />

down to people with great attitudes<br />

and great attitudes start<br />

from the top.<br />

‘Well done to Gary, Trina,<br />

John and the entire team for<br />

another successful building<br />

experience.”<br />

Trina says, “We’re excited<br />

to be part of this development<br />

and we look forward to getting<br />

underway with Stage Two of<br />

the Storage King expansion,<br />

starting soon.”<br />

Coresteel Buildings is<br />

a New Zealand owned and<br />

operated company which specialises<br />

in the specific design,<br />

manufacture and construction<br />

of large-scale steel buildings.<br />

Unparalleled in its systems<br />

technology, Coresteel has fast<br />

become a leader in the commercial<br />

and industrial steel<br />

frame building industry. With<br />

its unique systems, Coresteel<br />

can manufacture larger steel<br />

HTC<br />

Superfloor<br />

TM<br />

sections than anyone else in<br />

the country.<br />

- Supplied copy<br />

Our team<br />

Our team<br />

is Consistent, Our team<br />

Reliable,<br />

is Consistent,<br />

is Consistent, Our teamReliable,<br />

Professional Reliable,<br />

&<br />

is Consistent, Professional<br />

Professional Reliable,<br />

Considerate &<br />

Professional Considerate<br />

Considerate<br />

Considerate<br />

HTC<br />

HTC Superfloor<br />

HTC<br />

Superfloor TM<br />

TM<br />

HTC Superfloor TM<br />

HTC Superfloor TM<br />

Superfloor TM<br />

Certified Contractor<br />

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EXPERT Rodney CONCRETE and the team GRINDING, are proud to POLISHING be associated & SEALANTS with Kingsbeer / COATINGS Construction FOR on FLOORS the Burnsco & WALLS build.<br />

EXPERT CONCRETE GRINDING, POLISHING & SEALANTS / COATINGS FOR FLOORS & WALLS<br />

EXPERT CONCRETE GRINDING, POLISHING SEALANTS COATINGS FOR FLOORS WALLS<br />

Rodney Stirling<br />

Rodney Stirling<br />

www.thepolishedconcretecompany.co.nz<br />

201865AA


40 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

FROM THE GROUND UP<br />

New, award-winning industrial quality<br />

for lease at 600 Arthur Porter Drive<br />

Opportunities to occupy a new facility in one of the <strong>Waikato</strong>’s<br />

fastest growing and most attractive industrial parks don’t come<br />

along every day. However, a new 1,558sqm facility is being<br />

created by Chalmers Properties at 600 Arthur Porter Drive in the<br />

60-hectare Te Rapa Gateway precinct, northern Hamilton, and the<br />

opportunity to lease the facility is now.<br />

Comprising 249sqm of<br />

office, 1060sqm warehouse<br />

and 249sqm canopy,<br />

the facility will be ready<br />

for occupation on 1st December<br />

<strong>2019</strong>. It follows the same design<br />

style and features as its neighbours,<br />

which won recognition<br />

at the recent Property Council<br />

New Zealand’s Property Industry<br />

Awards. It is also being created<br />

by the same team of builders<br />

and architects.<br />

Michael Clark, Sales and<br />

Development Manager for Te<br />

Rapa Gateway, says that the<br />

new facility will have a number<br />

of features over and above<br />

requirement as Te Rapa Gateway<br />

aims to set a new standard<br />

for industrial development in<br />

New Zealand. “In order to create<br />

an attractive, fit-for-purpose<br />

facility that will generate longterm<br />

value for the occupier,<br />

we are building in ultra-fast<br />

broadband, on-site parking,<br />

nine-metre high stud, clear span<br />

warehousing, roller doors, tilt<br />

slab construction, and appealing<br />

office layouts with air-conditioning.<br />

“Furthermore, the new<br />

premises will have drivethrough<br />

capability onto a joint<br />

right of way that will effectively<br />

provide a multi-directional<br />

route that allows trucks to pass<br />

each other. This creates more<br />

options and flexibility for occupiers<br />

and eliminates the need for<br />

yard-consuming turning circles<br />

within the boundaries of each<br />

individual lot.”<br />

The new building’s neighbours<br />

have already attracted<br />

high quality tenants Prochem<br />

Group and Metropolitan Glass<br />

& Glazing Ltd on long-term<br />

leases. They join several large<br />

businesses now housed at Te<br />

Rapa Gateway including Bidvest,<br />

Lely and Normans Transport,<br />

Southpac Trucks, roofing<br />

manufacturer Metalcraft Industries,<br />

Hynds Pipes and Viridian<br />

Glass.<br />

Clark says that Te Rapa<br />

Gateway’s rapid growth has<br />

been driven by economic confidence<br />

in the <strong>Waikato</strong>, low<br />

interest rates and industrial land<br />

prices half of those in key Auckland<br />

industrial areas.<br />

“This project is filling a hole<br />

in Hamilton’s tight industrial<br />

leasing market. With industrial<br />

vacancy rates at all-time lows,<br />

the market has been waiting<br />

for a new industrial offering<br />

in Te Rapa, and builders are<br />

struggling to keep up with<br />

demand. Most of the new space<br />

is taken up before building even<br />

begins.”<br />

He says the new premises<br />

will appeal to an array of<br />

high-quality tenants looking<br />

to get a foothold in the rapidly<br />

growing Hamilton market. “A<br />

major drawcard for tenants is Te<br />

Rapa Gateway’s location alongside<br />

the <strong>Waikato</strong> Expressway<br />

and The Base, the region's biggest<br />

shopping centre.<br />

“This is Hamilton's fastest<br />

growing industrial area, and its<br />

zoning provides for a diverse<br />

range of warehousing, bulk<br />

storage, processing and manufacturing.<br />

It won’t be long<br />

before this new opportunity is<br />

snapped up.”<br />

Anyone interested in learning<br />

more about the new building<br />

and/or Te Rapa Gateway should<br />

contact Michael Clark on 0800<br />

GATEWAY | 0800 428 392.<br />

-Advertorial<br />

HAMILTON’S PRIME<br />

INDUSTRIAL PARK<br />

DESIGN. BUILD. LEASE.<br />

Create a business premises tailored to you. A custom,<br />

standalone, clear span warehouse with office can be built<br />

to your specification to suit your every business need.<br />

The large scale of Te Rapa Gateway provides space and<br />

flexibility for premises to range from 1,000m2 to 16,000m2<br />

plus. All benefiting from this ideal location with great<br />

transport connections.<br />

0800 GATEWAY<br />

TERAPAGATEWAY.COM


FROM THE GROUND UP<br />

WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

41<br />

McCracken & Cheal – one month on<br />

Last month we wrote about the merger<br />

of McCracken Surveys with Cheal and<br />

the benefits the combination of the two<br />

companies brings to land development<br />

projects in <strong>Waikato</strong>.<br />

Geotechnical engineering<br />

is one of those benefits<br />

and Cheal’s highly qualified<br />

team of international geotechnical<br />

engineers provides a<br />

wide range of experience.<br />

Geotechnical engineering<br />

used to be one of those professions<br />

that flew under the radar.<br />

It wasn’t until the Christchurch<br />

earthquakes that everything<br />

changed, and overnight geotechnical<br />

engineering was thrust<br />

into the limelight. People were<br />

introduced to terms like “liquefaction”,<br />

“lateral spread” and<br />

“foundation improvements”<br />

and these days anyone wanting<br />

to undertake land development<br />

projects is likely to come across<br />

the requirements for geotechnical<br />

engineering early in the<br />

process.<br />

As a consequence of the<br />

Christchurch earthquakes, regulatory<br />

authorities around New<br />

Zealand have become more<br />

aware of the damaging effects<br />

of earthquakes, and in particular<br />

how critical the geotechnical<br />

aspects of a building projects<br />

can be. This has led to revised<br />

engineering guidelines and<br />

greater scrutiny on the wider<br />

engineering profession.<br />

So what does a geotechnical<br />

engineer do? Simply put, a geotechnical<br />

engineer is half a geologist<br />

and half a civil engineer.<br />

All structures, be it a building,<br />

a road or an earth structure such<br />

as a dam, are supported by the<br />

ground, and therefore one of the<br />

key roles of the geotechnical<br />

engineer is to determine what<br />

the local soils are and how they<br />

will react when the load from a<br />

structure is placed on it. A geotechnical<br />

engineer interprets the<br />

“real world” of soil and rock,<br />

and converts it into a series<br />

of numbers that represents its<br />

strength and can be used in<br />

equations to determine if the<br />

loads and forces that are generated<br />

from a given structure can<br />

be balanced against the strength<br />

of the soil or rock.<br />

Cheal has an experienced<br />

team of geotechnical engineers<br />

operating within the Central<br />

North Island. Within the rural<br />

sector we specialise in the remediation<br />

of existing irrigation<br />

dams and the design and construction<br />

of new ones. Cheal<br />

also has experience in foundation<br />

design for farm infrastructure<br />

such as milking shed platforms,<br />

stock underpasses, farm<br />

culverts and bridges.<br />

These larger projects tend<br />

to require a multidiscipline<br />

approach and Cheal’s wider<br />

team of civil and structural<br />

engineers, surveyors and planners<br />

provides the support and<br />

expertise to ensure efficiencies<br />

and overall satisfaction.<br />

As for an update on the<br />

merger between the two organisations?<br />

The McCracken team<br />

has now moved from Norton<br />

Road into Cheal’s office at 533<br />

Anglesea Street. They look forward<br />

to seeing you there!<br />

- Supplied copy<br />

engineers | surveyors | planners<br />

Ph: +64 7 858 4564<br />

Level 1, 533 Anglesea Street, Hamilton 3204


42 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

FROM THE GROUND UP<br />

Making your home safe and sound<br />

the Smartway<br />

There are a number of ways to make your<br />

home safer, firstly:<br />

1. Lighting<br />

No intruder likes to be under<br />

the spotlight and so installing<br />

good lighting in and around<br />

your home is the first level of<br />

defence.<br />

External Motion sensor<br />

lights will help to put thieves<br />

off.<br />

Plus make sure that you<br />

leave a light on inside the<br />

house when you go out at night<br />

or if you are going away for<br />

a few days. You can also get<br />

timers for the lights so you can<br />

set them to automatically turn<br />

on during the evening.<br />

2. Locks<br />

Decent locks are a must, but<br />

don’t then make the mistake of<br />

hiding a key as burglars know<br />

all the usual hiding places!<br />

In addition, make sure you<br />

change locks when you move<br />

into a new house.<br />

3. Security system<br />

Investing in a quality security<br />

system is a good idea. There<br />

are lots of options on the market<br />

to suit every budget.<br />

From high-tech smartphone<br />

operated ones to more basic<br />

models, a good security system<br />

and proper stickers on the<br />

windows are a great deterrent.<br />

4. CCTV<br />

Once you have an alarm system<br />

installed the next level is<br />

to install CCTV so when the<br />

alarm goes off you can look<br />

at the cameras and see what is<br />

happening.<br />

CCTV cameras are far<br />

more popular nowadays with<br />

technology better than you can<br />

imagine.<br />

The prices are very realistic<br />

and we can install a system in<br />

a few hours.<br />

We can also bring our<br />

CCTV demo truck to show you<br />

what the cameras can see – at<br />

your house.<br />

Seeing a photo of a camera<br />

on a piece of paper or<br />

just receiving a price is not<br />

enough. Call us today for an<br />

appointment.<br />

5. Windows<br />

Popping out to the shops?<br />

Even if you are only going<br />

to be gone for a few minutes<br />

take the time to close all your<br />

windows and lock the doors,<br />

otherwise it’s an open invitation<br />

to any burglar.<br />

6. Neighbours<br />

Finally, be on good terms with<br />

your neighbours because they<br />

are your eyes and ears when<br />

you’re not home.<br />

7. Service<br />

The only thing left is to call<br />

Roger @ Smartway Security<br />

& Technologies for a free visit<br />

to see how they can help you to<br />

stay safer – oh and ask to see<br />

their CCTV truck.<br />

Smartway 0800 936 363


Partner with <strong>Waikato</strong>’s<br />

biggest property ‘owner’<br />

In the few years of working<br />

in the <strong>Waikato</strong> region,<br />

Access | Partners in Property<br />

has worked on over 500<br />

buildings. The company<br />

offers a comprehensive suite<br />

of services from internal and<br />

external building maintenance<br />

and repair work, building and<br />

roof washing, gutter cleaning<br />

and industrial abseiling<br />

right through to project<br />

management, waterproofing<br />

and construction works such<br />

as extensions and internal<br />

fitouts. Each building Access<br />

engages with is treated as if<br />

the building is their ‘own’,<br />

and so Access | Partners in<br />

Property may just have the<br />

biggest property portfolio in<br />

the region.<br />

FROM THE GROUND UP<br />

As a property owner, your<br />

priority will be to maintain and<br />

build the value of your buildings.<br />

This could be through<br />

a building wash or an interior<br />

fitout. By engaging with Access<br />

| Partners in Property for these<br />

works, you will have the confidence<br />

knowing that your property<br />

is dealt with by trusted<br />

experts. As a company who has<br />

serviced countless buildings in<br />

<strong>Waikato</strong>, with offices in Bay of<br />

Plenty and Auckland, Access<br />

| Partners in Property will be<br />

YOUR partners in property. We<br />

work with you, whether you are<br />

in the commercial or industrial<br />

sector, to help meet your property<br />

needs.<br />

With qualified technicians<br />

and specialized equipment,<br />

Access | Partners in Property<br />

can access multi-storey buildings<br />

to complete work, safely<br />

and efficiently. Our team have<br />

the experience and knowledge<br />

to complete any property work<br />

you may have in mind.<br />

You may not know how<br />

much repair work your building<br />

may need. We offer thorough<br />

building inspections<br />

through our state-of the art QA<br />

reporting tool. We take live<br />

photos and document areas<br />

that require remedial or maintenance<br />

work, so you can act<br />

before they become a major<br />

problem.<br />

Get in touch now to talk to<br />

one of our team<br />

www.access.kiwi.nz<br />

WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

43<br />

<strong>Waikato</strong>’s Leader in Industrial Park<br />

& Cold Storage Facilities<br />

InduStrIaL Land<br />

There are a number of lots available for long-term lease<br />

or design build scenarios.<br />

Lot 1 7,878m 2 Lot 5*<br />

Lot 2 6,727m 2 Lot 6 4,670m 2<br />

Lot 3 11,756m 2 Lot 7 3,001m 2<br />

Lot 4 4,095m 2 Lot 8 5,109m 2<br />

* existing site with land & building areas available for lease and development<br />

The lots available at Aotearoa Park have the potential to house<br />

large industrial buildings for a variety of industrial uses but are<br />

especially suited to food processing, logistics, distribution and<br />

related industries.<br />

SItE SErVICES aVaILaBLE:<br />

Electricity - 11kv underground ring main<br />

cable reticulated around the Park<br />

Water - Watermain supply with a<br />

diameter of 150mm<br />

Fibre - Ultra fast fibre to each Lot<br />

Cold Storage & Blast Freezing - Access<br />

to 3PL cold storage and blast freezing<br />

Waste Water - Front lots connected<br />

to Waipa District Council’s reticulated<br />

wastewater system. Rear lots connect to<br />

site trade waste pipes to Council ponds<br />

at rear of site.<br />

Gas - Rear lots serviced with a MP4<br />

50mm PE gas main. Front sites have the<br />

ability to connect to the First Gas MP4<br />

80mm PE gas main.<br />

Call us for further information: 021 773 609 - libby@cochranesgroup.co.nz - www.aotearoapark.co.nz


44 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

Electronic<br />

scooters approved<br />

E-scooters are set to hit the<br />

city's streets. Hamilton City<br />

Council approved a six-month<br />

trial, for the hire of personal<br />

transportation devices from<br />

public spaces in the city, with<br />

permits available from <strong>July</strong> 1.<br />

New management team at Lodge<br />

City Rentals delivers benefits<br />

to landlords<br />

Get smart, Hamilton<br />

The interactive Smart Space<br />

has just opened beside the<br />

Garden Place Library. It is<br />

designed to tell stories of<br />

how technology is making<br />

a difference in addressing<br />

real problems facing our<br />

community and enabling<br />

innovation. Visitors are<br />

encouraged to provide<br />

feedback and thoughts on<br />

how emerging technologies<br />

may be applied to create a<br />

smarter society. Open to the<br />

public from 10am to 4.30pm<br />

Wednesday to Friday. For<br />

more information visit https://<br />

www.smarthamilton.nz/<br />

Māori walking tour<br />

of Kirikiriroa<br />

Te Ahurei Mā ori Tourism has<br />

just launched a guided tour in<br />

the CBD that will take you on<br />

a journey, across the scared<br />

lands of Kirikiriroa (Hamilton<br />

CBD). The tour is using<br />

prestigious visual art and lush<br />

surrounding landscape of<br />

Kirikiriroa, to tell the fascinating<br />

stories of the Tainui people.<br />

Follow them on Facebook at<br />

teahureimaoritourism<br />

Boon after dark<br />

Boon After Dark is bringing<br />

to the Hamilton CBD an<br />

incredible display of temporary<br />

sculpture to Garden Place by<br />

the art collective Hybycozo,<br />

support by CBD Events,<br />

Hamilton City Council and<br />

Beca. It will be installed in<br />

Garden Place from <strong>August</strong> 2<br />

to November 30. Follow Boon<br />

After Dark on Facebook for<br />

updates and invites.<br />

Lodge City Rentals has seen a change<br />

in management recently as real estate<br />

industry guru David Kneebone steps away<br />

from his role as general manager.<br />

Though Kneebone<br />

stepped aside in June, he<br />

remains part of the executive<br />

team and continues to<br />

provide advice and expertise to<br />

property investors, clients and<br />

the wider team.<br />

Branch manager Jason<br />

Waugh has taken up the reins<br />

from Kneebone who, Waugh<br />

says, has been exceptional in<br />

creating a team culture that is<br />

focused on excellence.<br />

The Healthy<br />

Homes Standards<br />

set minimum<br />

requirements for<br />

modern heating,<br />

proper insulation<br />

in floors and walls,<br />

ventilation in highmoisture<br />

rooms,<br />

moisture ingress and<br />

drainage, and draught<br />

stopping.<br />

“David has been instrumental<br />

in instilling the core<br />

values in our team. The transition<br />

of myself into the general<br />

manager role will be a matter<br />

of continuing the great work<br />

David has accomplished in his<br />

21 years of service to Lodge<br />

City Rentals. The goal of providing<br />

a high level of customer<br />

service remains our team’s<br />

focus,” says Waugh.<br />

Waugh has been part of<br />

the Lodge City Rentals team<br />

for 18 years. This experience,<br />

coupled with his background<br />

in the construction industry,<br />

has given him the nous to work<br />

closely with clients to help<br />

them build value in their property<br />

portfolios.<br />

“We’re fortunate that David<br />

is remaining within the Lodge<br />

Rentals team capacity so we<br />

can continue to draw on his<br />

expertise and knowledge.<br />

“His key focus has shifted<br />

to developing our service<br />

offering to landlords. He will<br />

work closely with clients in a<br />

property investment advisory<br />

role,” explains Waugh.<br />

Matthew-Shane Berryman<br />

has been promoted to branch<br />

manager.<br />

Berryman joined Lodge<br />

City Rentals in 2016 after<br />

Jason Waugh, left, and Matthew-Shane Berryman.<br />

working overseas as an investment<br />

consultant and banker.<br />

He has extensive experience in<br />

both the real estate and banking<br />

industries.<br />

On the immediate horizon,<br />

Waugh says the team<br />

is focused on ensuring the<br />

Healthy Homes Standards,<br />

which came into force on <strong>July</strong><br />

1, is rolled out by all landlords<br />

across all rental properties<br />

under management.<br />

The Healthy Homes Standards<br />

set minimum requirements<br />

for modern heating,<br />

proper insulation in floors<br />

and walls, ventilation in<br />

high-moisture rooms, moisture<br />

ingress and drainage, and<br />

Intelligent automation<br />

should lighten the load<br />

David Kneebone<br />

draught stopping.<br />

“We are putting the right<br />

steps in place to ensure the<br />

rental properties under our<br />

management are dry, warm and<br />

to the standard they should be.”<br />

CBD celebration<br />

awards<br />

The CBD Celebration Awards<br />

are sponsored by Spark<br />

<strong>Business</strong> and brought to<br />

you by Hamilton Central<br />

<strong>Business</strong> Association and<br />

The Breeze. Support your<br />

favourite business for the<br />

People’s Choice awards, open<br />

from <strong>August</strong> 1-21, vote at<br />

hamiltoncentral.co.nz.<br />

CBD activation in<br />

spotlight<br />

The CBD will be on show<br />

when Hamilton Central<br />

<strong>Business</strong> Association presents<br />

at the International Cities, Town<br />

Centres and Communities<br />

(ICTC) Conference -<br />

Transformative Cities, held in<br />

Townsville in October. HCBA<br />

has been invited to speak<br />

on CBD Activation - bringing<br />

vibrancy to public spaces<br />

through activation, events<br />

and people. Visit ictsociety.<br />

org/<strong>2019</strong> to find out more.<br />

Snippets supplied by<br />

Hamilton Central <strong>Business</strong><br />

Association<br />

TECHNOLOGY SECURITY<br />

> BY AARON STEELE<br />

Aaron Steele is a senior manager at PwC <strong>Waikato</strong>.<br />

Email: aaron.steele@pwc.com<br />

Intelligent automation (IA)<br />

is ushering in the fourth<br />

industrial revolution by<br />

disrupting and creating new<br />

business models. In order to<br />

thrive in the digital revolution,<br />

we must balance business<br />

understanding with technology<br />

innovation and human<br />

insight.<br />

Seventy-six percent of<br />

CEOs in our <strong>2019</strong> global<br />

survey are worried about the<br />

speed of tech change. And<br />

64 percent acknowledge that<br />

changes in the technology<br />

used to run their businesses<br />

will be disruptive over the<br />

next five years.<br />

PwC have analysed the<br />

business impact and commercial<br />

viability of more than<br />

250 emerging technologies<br />

and have a list of the essential<br />

eight core technologies<br />

that will matter the most for<br />

business, across all industries,<br />

over the next three to<br />

five years. These are artificial<br />

intelligence, augmented reality,<br />

virtual reality, blockchain,<br />

drones, 3D printing, Internet<br />

of Things (IoT) and robotics.<br />

IA has the ability to transform<br />

how your business operates<br />

and delivers services in<br />

the future, but implementing<br />

new technology just because<br />

it’s the latest thing, in isolation<br />

from your business<br />

strategy and with inadequate<br />

upfront assessment, can lead<br />

to a failure to achieve the benefits.<br />

There is a broad spectrum<br />

of IA and some areas such as<br />

virtual assistants/chatbots and<br />

robotic process automation<br />

(RPA) are already well developed<br />

and used by a large number<br />

of businesses.<br />

One of the most visible<br />

elements of IA at the moment<br />

is the virtual assistants, such<br />

as Amazon Alexa or chatbots<br />

that pop up when you visit a<br />

website to enable automated<br />

enquiries and customer support.<br />

This is conversational<br />

intelligence that is based upon<br />

natural language processing<br />

and artificial intelligence to<br />

enable a computer program to<br />

conduct a conversation based<br />

upon audio and/or textual<br />

input.<br />

RPA is less visible, but can<br />

have a major impact on your<br />

business processes, freeing up<br />

staff for customer-focused and<br />

value-add activities. Essentially,<br />

RPA transforms how a<br />

business deals with manual<br />

repetitive processes through<br />

automation which increases<br />

workforce capacity. In 2018<br />

Gartner said that RPA will be<br />

adopted by three in four financial<br />

controllers within two<br />

years.<br />

RPA is computer software<br />

(a “bot”) that sits on top of<br />

existing systems (it is technology<br />

agnostic) to perform<br />

tasks normally performed by a<br />

human, using rule-based processes.<br />

There are no changes<br />

to existing software or additional<br />

interfaces required,<br />

your existing systems view<br />

the RPA bot as just another<br />

user and interacts with the<br />

system through the graphical<br />

user interface (GUI). The<br />

best processes for automation<br />

are high volume, rules-based,<br />

digital and often involve interaction<br />

between multiple systems/tools.<br />

For example, we had a client<br />

that was replacing approximately<br />

20,000 assets per year<br />

and had a manual process to<br />

update the asset records with<br />

the new asset information. It<br />

took six minutes per asset for a<br />

human to perform this simple,<br />

repetitive process, whereas<br />

the RPA bot took just one minute<br />

and could work 24/7. By<br />

automating this process, staff<br />

didn’t have to perform a task<br />

that they didn’t like doing and<br />

their time could be used on<br />

more productive tasks.<br />

RPA is becoming easier to<br />

implement, and can lead to<br />

quick improvements in terms<br />

of efficiency and cost savings.<br />

Like all technologies, RPA<br />

only works if it is applied to<br />

the right processes and if it is<br />

implemented well, with the<br />

old saying “garbage in equals<br />

garbage out” applying.<br />

Intelligent automation<br />

should put the human back<br />

in the people, increasing<br />

employee morale, customer<br />

experience and satisfaction<br />

by allowing people do what<br />

they do best. If it doesn’t, then<br />

come and talk to us.<br />

The comments in this<br />

article of a general nature<br />

and should not be relied on<br />

for specific cases. Taxpayers<br />

should seek specific advice.


THE<br />

ADVENTURE<br />

BEGINS HERE...<br />

KIDS NOW RIDE FREE<br />

ALL WEEKEND IN HAMILTON.<br />

WHERE’S YOUR NEXT ADVENTURE?


Ang<br />

An<br />

46 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

CHILD FOCUS<br />

Creators early learning<br />

centres - why we’re<br />

investing in nature<br />

At Creators, nature is a place of learning<br />

and wonder. Children should be free to<br />

explore and discover the beauty of the<br />

natural world.<br />

When a child is playing<br />

outdoors, they are<br />

doing many things:<br />

problem solving, testing boundaries<br />

and, importantly, learning<br />

to fall in love with nature. This<br />

is why we have made a commitment<br />

to providing opportunities<br />

for our tamariki to get out and<br />

experience the environment.<br />

Whether it be in our outdoor<br />

spaces or on regular adventures<br />

in the community, it’s something<br />

we are passionate about.<br />

Creators Educational Trust<br />

general manager Kym Gibson<br />

explains: “A focus for all of<br />

our centres last year was the<br />

environment and how we learn<br />

through regular interaction<br />

with nature. We’re continuing<br />

this line of inquiry moving forwards.<br />

“The natural world provides<br />

us with endless resources and<br />

opportunities for play-based<br />

learning and there are numerous<br />

benefits to being outside for<br />

children, but also for the future<br />

of the environment.”<br />

We find ourselves in an age<br />

where “Children are becoming<br />

increasingly disconnected<br />

from the natural world”, and<br />

where “Without purposeful<br />

connection to nature, children<br />

are missing the opportunity<br />

to experience optimal health,<br />

wellbeing and development”<br />

(Children in Nature, NZ).<br />

We also have a responsibility<br />

to assist our tamariki in<br />

developing a connection with<br />

the world that they can carry<br />

through to adulthood. “You protect<br />

what you fall in love with,”<br />

says cinematographer, director<br />

and producer Louie Schwartzberg.<br />

Early childhood is regarded<br />

as the critical period for the formation<br />

of positive environmental<br />

attitudes where social action<br />

towards change can take place.<br />

Our aim at Creators is to equip<br />

David and Kym Gibson, CEO and GM of Creators Educational Trust.<br />

the future generations with positive<br />

interactions and a social<br />

awareness that enables them to<br />

care for our natural world.<br />

All weather centres<br />

As an organisation, it is important<br />

for us to be connecting<br />

with nature through every season.<br />

Creators chief executive<br />

David Gibson says: “We are<br />

ambassadors for breaking down<br />

those barriers that keep today’s<br />

kids inside more than ever. We<br />

operate all-weather centres,<br />

meaning as long as tamariki<br />

have their weather-appropriate<br />

clothing, we’ll be outside<br />

enjoying all the environment<br />

has to offer.” We aim to use real<br />

world experiences to initiate<br />

and contribute to daily learning,<br />

because, as author Richard<br />

Louv says: “Time in nature is<br />

not leisure time; it’s an essential<br />

investment in our children’s<br />

health.”<br />

- Supplied copy<br />

Jazz Unlimited Dance Studio<br />

American Jazz, Ballet,<br />

Hip Hop, Tap, Contemporary,<br />

Musical<br />

Theatre, Acting classes and<br />

K-Pop dance classes - 3 years<br />

to adult.<br />

Enrol now! Some new<br />

classes, e.g. K-Pop dance,<br />

begin on 12 <strong>August</strong>.<br />

Learn in a caring, positive,<br />

joyful, inclusive and successful<br />

studio culture. You are<br />

welcome to visit our upmarket<br />

facility. We have highly<br />

trained teachers, superb exam<br />

results, the biggest range of<br />

top-quality syllabi, and fabulous<br />

end-of-year Shows.<br />

Teaching standards are<br />

extremely high, and exams<br />

are moderated by external<br />

experts. It’s a great place to<br />

be.<br />

We have the best facilities<br />

in the region - a new,<br />

custom-designed, 4-studio<br />

complex, with sprung floors,<br />

commercial air conditioning,<br />

a separate ventilation system,<br />

wall-length safety mirrors,<br />

double ballet barres, with the<br />

latest health and safety features,<br />

viewing areas, and free<br />

parking. We’ve been in Hamilton<br />

for 30 years. Weekend<br />

classes are available. Class<br />

sizes are limited. Fees are paid<br />

by the term.<br />

- Supplied copy<br />

Two locally owned centres,<br />

Hillcrest CENTRAL and Hamilton CITY Central<br />

LOCATION<br />

OPENING 2017<br />

PENING EARLY 2017<br />

rs<br />

Founders<br />

Theatre<br />

CENTRAL CITY LO<br />

Locally owned and operated<br />

Enrol now for Term 3 (and 4).<br />

OPENING Licensed for 80 children<br />

OPENING<br />

EARLY in three rooms 2017<br />

High-quality ratios with qualifi ed teachers<br />

Spaces<br />

EARLY<br />

may be limited.<br />

Nutritious meals provided<br />

Please pre-register by email<br />

Register your interest online<br />

Both Centre’s feature:<br />

CENTRAL CENTRAL CITY CITY LOCATION LOCATION<br />

OPENING EARLY 2017<br />

Transport<br />

Centre<br />

Centre Place<br />

Locally owned New Save and operated<br />

Seddon Park<br />

Register your Locally interest owned and online operated<br />

Asian Fresh<br />

Licensed for 80 children in three rooms<br />

at www.curiouscubs.co.nz Licensed Supermarket for 80 children or in<br />

High-quality with The phone three rooms<br />

Warehouse or<br />

High-quality ratios with qualifi ed teachers<br />

teachers<br />

visit our Hillcrest High-quality centre ratios with 07 qualifi 856 ed 4424 teachers<br />

Nutritious meals provided<br />

109 Cambridge<br />

Nutritious<br />

meals Road,<br />

meals<br />

Kmart<br />

Hillcrest<br />

provided<br />

Register your interest Register online your interest online<br />

at curiouscubs.co.nz<br />

Curious Founders Cubs City Founders Early Learning City Centre: 150 at 07 curiouscubs.co.nz<br />

Tristram 839 4130 Street, Hamilton Central, Hamilton<br />

Theatre<br />

Theatre facebook.com/curiouscubscity<br />

Located up the driveway email jenni@curiouscubs.co.nz<br />

behind facebook.com/curiouscubscity<br />

150 Tristram Street, New Hamilton Save Asian Central Fresh Supermarket.<br />

Register your email jenni@curiouscubs.co.nz<br />

interest online<br />

or phone 07 839 or 4130 phone 07 839 4130<br />

Seddon Road<br />

Norton Road<br />

Tristram Street<br />

London Street<br />

at curiouscubs.co.nz<br />

facebook.com/curiouscubscity<br />

email jenni@curiouscubs.co.nz<br />

or phone 07 839 4130<br />

Bryce Street<br />

Barton Street<br />

OUR NEW LOCATION<br />

Locally Nutritious owned meals and provided. operated<br />

London Street<br />

Anglesea Street<br />

Licensed for 80 children in three rooms<br />

Norton Road<br />

Stimulating environments inside and out that<br />

encourage children’s curiosity and hunger to learn.<br />

Qualified enthusiastic teachers with good teacher to child ratios.<br />

London Street<br />

Barton Street<br />

at curiouscubs.co.nz<br />

OUR NEW LOCATION OUR NEW LOCATION<br />

facebook.com/curiouscubscity<br />

Norton Road<br />

London Street<br />

Barton Street<br />

Ward Street<br />

Barton Street<br />

Victoria Street<br />

Victoria Street<br />

Victoria Street<br />

B5525H<br />

Victoria Street<br />

Jazz Unlimited Dance Studio: Hip Hop,<br />

Contemporary, Classical ballet, American Jazz and Tap,<br />

Musical Theatre, and Acting. Ages 3 years to adult<br />

Email: jazzunlimited@xtra.co.nz<br />

Phone: 838 0096.<br />

The timetable is on www.jazzunlimited.co.nz.<br />

We are at 188 Kent Street, Frankton (Norton Road end).<br />

Visitors are welcome.<br />

Planet Dance: Ballroom, Latin, Salsa, Argentine<br />

Tango, Modern Jive. 12 years to adult. We are also<br />

wedding dance specialists.<br />

Email: planetdance@xtra.co.nz


CHILD FOCUS<br />

WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

47<br />

CREATORS<br />

FOREST LAKE<br />

85 FOREST LAKE ROAD, HAMILTON<br />

At Forest Lake, play is at the heart<br />

of all we do. Our Reggio Emilia<br />

approach to learning means our<br />

teachers walk alongside tamariki,<br />

with children’s natural curiosity and<br />

wonderings leading the learning that<br />

happens each day.<br />

We are an all weather centre meaning<br />

rain or shine you will find us exploring<br />

our outdoor spaces. We love to play<br />

in the mud kitchen, create with loose<br />

parts, climb trees and explore all<br />

nature has to offer.<br />

Our Forest Adventures offer regular<br />

opportunities for children of all<br />

ages to get out of the classroom,<br />

interacting with the community and<br />

the environment.<br />

We give our tamariki the chance to<br />

take risks and challenge themselves,<br />

building their self-confidence and<br />

celebrating each child’s individual<br />

talents.<br />

CREATORS<br />

AT WAIPA<br />

CREATORS<br />

ON GRANDVIEW<br />

162 GRANDVIEW ROAD, HAMILTON<br />

A hidden gem in the heart of<br />

Grandview, we are a multicultural<br />

centre that thrives on love and<br />

relationships. With strong links into<br />

our community, we believe it takes a<br />

village to raise a child and consider<br />

it an honour to be part of the village.<br />

We offer purpose-built, nurturing<br />

environments designed to draw out<br />

children’s curiosity. Our learning is<br />

child-led and is based on exploring<br />

tamariki’s individual ideas and<br />

theories.<br />

We place value in primary<br />

connections and love getting to<br />

know our tamariki on a 1:1 basis.<br />

Observing each child individually<br />

allows us to expand on their interests<br />

and tend to their needs in a natural<br />

and respectful way.<br />

91 CHAPEL DRIVE, TE AWAMUTU<br />

Our beautiful centre is situated on the<br />

campus of Waipa Christian School.<br />

Our innovative centre design allows<br />

our children to grow in creativity and<br />

empathy for one another.<br />

The hallmark of our centre is the<br />

strong relationships we form with<br />

families on a daily basis. We believe<br />

that you can’t look at the child apart<br />

from their whānau, and when you<br />

enrol your child with us, you become<br />

part of our supportive community.<br />

We enjoy our links with the wider<br />

community- spending time regularly<br />

with the neighbouring school,<br />

our local retirement village and<br />

tending to our community garden.<br />

Creators at Waipa is truly a unique<br />

environment offering an abundance<br />

of opportunity for children to explore,<br />

learn and grow.<br />

CONTACT US TO FIND OUT<br />

ABOUT OUR VACANCIES<br />

WWW.CREATORS.ORG.NZ 0800 CREATORS


48 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

Publisher<br />

Deidre Morris<br />

Ph: (07) 838 1333<br />

Mob: 027 228 8442<br />

Email: deidre@nmmedia.co.nz<br />

Editor<br />

Richard Walker<br />

Ph: (07) 838 1333<br />

Mob: 027 814 2914<br />

Email: richard@nmmedia.co.nz<br />

Studio manager<br />

Tania Hogg<br />

Ph: (07) 838 1333<br />

Email: production@nmmedia.co.nz<br />

Graphic designer<br />

Kelly Gillespie<br />

Ph: (07) 838 1333<br />

Email: kelly@nmmedia.co.nz<br />

Graphic designer<br />

Tammy Johnson<br />

Ph: (07) 838 1333<br />

Email: tammy@nmmedia.co.nz<br />

ADVERTISING INQUIRIES<br />

Please contact:<br />

Advertising account managers<br />

Joanne Poole<br />

Ph: (07) 838 1333<br />

Mob: (021) 507 991<br />

Email: joanne@nmmedia.co.nz<br />

Anne Terry<br />

Ph: (07) 838 1333<br />

Mob: (027) 493 9494<br />

Email: anne@nmmedia.co.nz<br />

Carolyn Jonson<br />

Ph: (07) 838 1333<br />

Mob: (027) 821 5777<br />

Email: carolyn@nmmedia.co.nz<br />

ELECTRONIC FORWARDING<br />

Editorial:<br />

<strong>News</strong> releases/Photos/Letters:<br />

richard@nmmedia.co.nz<br />

Production:<br />

Copy/Proofs:<br />

production@nmmedia.co.nz<br />

Subscriptions:<br />

accounts@nmmedia.co.nz<br />

12 Mill Street, Hamilton PO Box 1425,<br />

Hamilton, 3240. Ph: (07) 838 1333<br />

Fax: (07) 838 2807 | www.nmmedia.co.nz<br />

Keeping an employee’s position<br />

open during parental leave<br />

From <strong>July</strong> 1 <strong>July</strong> last year, primary carer leave<br />

(colloquially referred to as “maternity leave”)<br />

increased from 18 weeks to 22 weeks paid<br />

leave, and the payment rate increased from<br />

$538.55 to $564.38 gross per week.<br />

The primary reason behind<br />

these changes was to<br />

allow a longer bonding<br />

period between an infant and its<br />

primary carer (not restricted to,<br />

but usually the birth mother) and<br />

to allow breastfeeding mothers<br />

to breastfeed for the first six<br />

months of an infant’s life, as recommended<br />

by the World Health<br />

Organisation.<br />

This article sets out only the<br />

most basic rights pursuant to the<br />

Parental Leave and Employment<br />

Protection Act 1987 (PLEPA). It<br />

is a complex, unwieldy piece of<br />

legislation that would be impossible<br />

to fully summarise in 800<br />

words, and reading the full act<br />

is highly recommended for anyone<br />

suffering from insomnia.<br />

For a primary carer to be<br />

entitled to paid primary carer<br />

leave, they must have worked<br />

continuously, on average for<br />

more than 10 hours per week,<br />

for the period of six months<br />

immediately before the birth or<br />

agreed date of the leave commencing.<br />

A person eligible for primary<br />

carer leave may also take<br />

extended leave. Those who<br />

have worked for six months<br />

before the leave are entitled to<br />

26 weeks’ leave (which includes<br />

the 22 weeks of paid leave with<br />

the remainder unpaid), and those<br />

who have worked for 12 months<br />

or more before commencing<br />

parental leave are entitled to 52<br />

weeks (including the 22 weeks’<br />

paid leave, with the remainder<br />

being unpaid).<br />

Employers may need<br />

to throw the net wide,<br />

including considering<br />

contractors and<br />

temping agencies,<br />

given most employees<br />

would be unwilling to<br />

leave a permanent job<br />

for a temporary role.<br />

Section 41 of the PLEPA<br />

contains a presumption that an<br />

employer will keep an employee’s<br />

position open for the periods<br />

set out above, and the<br />

options for an employer to override<br />

this presumption are very<br />

limited. In a nutshell, the options<br />

are either that, due to the key<br />

nature of the employee’s position,<br />

it is not reasonably practicable<br />

to replace the employee on<br />

a temporary basis (Option 1), or<br />

where there is a genuine redundancy<br />

situation (Option 2).<br />

In the case of Option 1, an<br />

employer would need to be able<br />

to satisfy two arms of the test:<br />

first that the employee is in fact<br />

a key employee, which, among<br />

other things, factors in the size<br />

of the employer and the training<br />

period and skills required for<br />

the position, and secondly, that<br />

it is ‘not reasonably practicable’<br />

to temporarily replace the key<br />

employee. Satisfying this test is<br />

considerably trickier than it may<br />

sound.<br />

It would be a rare case and<br />

difficult to argue that a key<br />

employee cannot be replaced<br />

on a temporary basis, given all<br />

employees are entitled to four<br />

weeks’ annual leave a year. An<br />

employer would need to be able<br />

to demonstrate that while the<br />

employee could be temporarily<br />

replaced for four weeks, that<br />

would not be possible for the<br />

duration of the parental leave<br />

period.<br />

EMPLOYMENT LAW<br />

> BY ERIN BURKE<br />

Employment lawyer and director at Practica Legal<br />

Email: erin@practicalegal.co.nz phone: 027 459 3375<br />

Further, in Auckland Provincial<br />

District Local Authorities'<br />

Officers IUOW v Onehunga<br />

Borough Council [1989] 1<br />

NZILR 476 (LC), Judge Castle<br />

held that:<br />

…the use of the word ‘practicable’<br />

in our view has to be<br />

looked at as something far different<br />

from the words ‘possible’<br />

or ‘available’ or ‘practical’, all of<br />

which necessarily implies a subjective<br />

test. It could be argued<br />

perhaps that whatever the Legislature<br />

meant by the words ‘not<br />

reasonably practicable’ could be<br />

construed as ‘virtually impossible’.<br />

That to us appears to be the<br />

broad position under the Act….<br />

So an employer would need<br />

to argue that temporarily replacing<br />

an employee on parental<br />

leave would be ‘virtually impossible’,<br />

and there is also case law<br />

that states even a difficulty or<br />

impossibility in finding a temporary<br />

replacement is not relevant<br />

to this test, unless it arises<br />

out of the nature of the position<br />

(as opposed to the employer<br />

simply not being able to find<br />

someone, for example, due to<br />

unavailability or remote geographical<br />

location).<br />

Option 2 (redundancy situation)<br />

needs to be approached<br />

very cautiously, given the significant<br />

increase in judicial scrutiny<br />

that now applies to contested<br />

redundancies, as described in<br />

last month’s column. While a<br />

genuine redundancy situation<br />

may arise before or during a<br />

period of parental leave, redundancies<br />

which are suspected of<br />

being carried out with the intention<br />

of defeating an employee’s<br />

rights pursuant to the PLEPA are<br />

likely to end with reinstatement<br />

of the employee and an order<br />

for the employer to pay significant<br />

remedies to the employee<br />

to boot.<br />

The PLEPA requires<br />

employees to apply for primary<br />

carer leave at least three<br />

months before its commencement.<br />

Employers are urged to<br />

use this time well and to take<br />

all necessary steps to replace<br />

the employee temporarily, if that<br />

is what is needed. Employers<br />

may need to throw the net wide,<br />

including considering contractors<br />

and temping agencies,<br />

given most employees would be<br />

unwilling to leave a permanent<br />

job for a temporary role.<br />

<strong>Waikato</strong> Automotive Group appoints new<br />

general manager<br />

<strong>Waikato</strong> Automotive Group (WAG) is proud to announce the<br />

promotion of Amber McBeth as general manager.<br />

Amber was employed<br />

by Lightning Automotive<br />

Te Rapa in 2015<br />

to answer phones. It quickly<br />

became apparent that she was<br />

capable of much more and her<br />

role within the company grew.<br />

Within 18 months, Amber<br />

was running the Te Rapa<br />

branch of Lightning Automotive<br />

and by 2017 she was leading<br />

two branches.<br />

Fast forward to <strong>2019</strong> and<br />

Amber is now in charge of<br />

Hamilton WOF Station, Power<br />

Steering Services and all<br />

three Lightning Automotive<br />

branches with a total of 20<br />

staff.<br />

<strong>Waikato</strong> Auto Group owner<br />

Keith Marshall says Amber<br />

has great vision and leadership<br />

skills which allow her to get<br />

the best from those around her.<br />

Amber says the people she<br />

works with are a highlight of<br />

the job, along with the lovely<br />

customers she has met over the<br />

years.<br />

“Also my promotion has<br />

been a big highlight for me.<br />

I’ve been given room to grow<br />

and learn new skills with the<br />

support of my whole team so<br />

that’s been amazing too.<br />

“My team is amazing. We<br />

are like family. We are all close<br />

and we all look out for each<br />

other. It’s a really fun environment<br />

to work in because<br />

we all make jokes at each other’s<br />

expense and have a good<br />

laugh. Ninety-nine percent of<br />

the time you will walk in and<br />

someone is singing at the top<br />

of their lungs too, which is<br />

always hilarious.”<br />

Amber’s rapid rise is quite<br />

an achievement considering<br />

she had zero car knowledge<br />

and no staff management experience<br />

when she started. Especially<br />

when you consider that<br />

she is only 26 years old and a<br />

full-time mother to two young<br />

children who she idolises.<br />

“The biggest challenge in<br />

the beginning was the fact I had<br />

very little knowledge of cars in<br />

general. I struggled massively<br />

in the first six months just<br />

getting my head around the<br />

different repairs and services<br />

we offer. With that being said,<br />

it’s also made the job so much<br />

more fun because I’m constantly<br />

learning.”<br />

Due to flexible hours,<br />

Amber is able to do the school<br />

run and spend afternoons with<br />

her children, then finish her<br />

working day in the evening.<br />

When she first started, her<br />

daughter was 2 and her son was<br />

only 9 months old which meant<br />

she was still getting up in the<br />

night to them and then working<br />

45 hours a week as well.<br />

“There were definitely<br />

times I thought of giving up<br />

because I was exhausted but<br />

then I would remind myself<br />

that I have my two little ones<br />

watching me and I need to be a<br />

role model they can look up to.<br />

“Now my kids are older, so<br />

we juggle work, school, kindy<br />

and sports! We are busy, but<br />

we love it.”<br />

Keith says Amber’s ability<br />

to manage and resolve conflict<br />

both internally and externally<br />

sets her apart.<br />

“We are already seeing<br />

gains from plans implemented<br />

by Amber to give staff more<br />

responsibilities and ownership<br />

of their individual stores.<br />

“Amber sets the standard<br />

for the business culture and is<br />

a role model to the people she<br />

works with.”<br />

0800 WAG GROUP<br />

- Advertorial


WORKPLACE HEALTH AND SAFETY<br />

Safe Road Services:<br />

Who we are, and<br />

WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

49<br />

what we do<br />

Safe Road Services is a Waipā-based,<br />

complete traffic management company<br />

that pride ourselves on offering safe,<br />

effective solutions for all temporary traffic<br />

management requirements. From the<br />

beginning stages of training, to traffic<br />

management plan (TMP) drawings,<br />

temporary traffic management and even<br />

reinstatements after the work is complete.<br />

Safe Road Services was<br />

first established in 2017.<br />

Since then we have<br />

grown to include a team of<br />

nearly 30 full time and on-call<br />

staff, qualified in all aspects<br />

of traffic management. We<br />

have the equipment and are<br />

adequately trained to set up<br />

sites of all sizes and durations.<br />

We can also provide 24/7<br />

emergency response crews.<br />

Our current clientele includes<br />

everything from reputable<br />

civil construction and highway<br />

maintenance companies<br />

through to tree trimming and<br />

utilities.<br />

We are a very safety-conscious<br />

company and have a<br />

strong focus on ensuring everyone<br />

returns home safe, whether<br />

it be our staff, our clients or<br />

the general public - everyone's<br />

safety is our priority. We regularly<br />

provide traffic management<br />

sites to suit a variety of<br />

works, roads and durations.<br />

These sites are to ensure a<br />

safety barrier between the<br />

travelling public and the workers<br />

who are working within<br />

the road corridor. With the<br />

increase in health and safety<br />

legislation over recent years,<br />

more and more businesses are<br />

beginning to understand the<br />

need to have adequate traffic<br />

management when working<br />

around the roads, to ensure the<br />

safety of their staff as well as<br />

the public.<br />

Our management staff are<br />

qualified and experienced<br />

in creating and designing<br />

TMPs for all different scopes<br />

of work. Once we have created<br />

the TMP, we then submit<br />

it to the appropriate road<br />

controlling authorities for<br />

approval.<br />

As well as TMP drawings<br />

and temporary traffic management<br />

sites, we provide<br />

training courses which are<br />

run by our in-house certified<br />

provider with a wealth of<br />

on-the-job experience. Graduates<br />

of all Site Traffic Management<br />

courses receive a NZ<br />

Transport Agency-approved<br />

certification, qualifying them<br />

to work on road networks<br />

throughout New Zealand. We<br />

offer a one-day Traffic Controller<br />

(TC) training course,<br />

a two-day level 1 Site Traffic<br />

Management Supervisor<br />

(STMS) course as well as a<br />

one-day refresher, and a halfday<br />

WCTL course - which is<br />

necessary if you drive a waste<br />

control vehicle.<br />

Here at Safe Road Services,<br />

we are strong believers in giving<br />

back to the community. We<br />

choose to show our support<br />

by sponsoring local sporting<br />

teams and events within the<br />

Waipa. We are proud sponsors<br />

of the Cambridge High School<br />

second XV rugby team, and<br />

the special children’s Christmas<br />

parties.<br />

Feel free to call us anytime,<br />

we are happy to help<br />

take bookings or answer any<br />

queries.<br />

- Supplied copy<br />

“Safety. All day… everyday”<br />

✓ Traffic Management<br />

✓ Project Management<br />

✓ Construction & Reinstatements<br />

✓ TMP Design & Drawings<br />

✓ Consultancy & Training<br />

✓ 24hr Emergency Response<br />

ndel<br />

0800 SAFE TTM (72 33 88) www.saferoad.co.nz<br />

Hamilton | Waipa | Franklin | Matamata | Otorohanga | Waitomo | <strong>Waikato</strong> | Hauraki | Coromandel


50 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

WORKPLACE HEALTH AND SAFETY<br />

Workplace Health and Safety<br />

Legally Compliant Employment Investigations.<br />

Increasingly Employers are encountering situations that<br />

require a formal investigation to be undertaken. These<br />

may be employment or health and safety related and may<br />

involve several people being interviewed.<br />

The requirements regarding Procedural Fairness and<br />

Natural Justice must be met in any investigation process to<br />

ensure the final report is not jeopardised on a procedural<br />

basis. Procedural Fairness requires that the parties being<br />

interviewed are provided with all information relevant to the<br />

investigation prior to the date of their interview, that they<br />

are given the opportunity to comment / respond to this and<br />

are advised of their rights to seek independent support and<br />

representation. Natural Justice is the rule against bias and the<br />

right to a fair hearing.<br />

When required to undertake an investigation into an<br />

employment related matter, the Employer should ensure that<br />

their actions or presence do not unreasonably compromise<br />

the integrity of the investigation process. A simple checklist<br />

would include:<br />

• Have you been involved in the matter requiring investigation?<br />

• Do you have sufficient knowledge of the matter requiring<br />

investigation?<br />

• Are you able to look at the matter objectively?<br />

• Are you independent of the parties’ subject to the investigation?<br />

• Will your involvement compromise the integrity of the<br />

investigation?<br />

• Do you have the skills to undertake a thorough investigation?<br />

• Do you have the time available to undertake the investigation<br />

efficiently?<br />

If you are not able to say ‘yes’ to each of the above principles<br />

the final investigation outcome may be compromised<br />

and open to legal challenge by the Employee under investigation.<br />

Often Employers have the required skills and knowledge<br />

to investigate a situation, they may even have the required<br />

skills to be able to undertake a comprehensive investigation,<br />

however their relationship with the parties under investigation<br />

may be too ‘familiar’ with this opening their outcome<br />

report to allegations of bias and predetermination – even if<br />

they have sought to adopt an independent stance throughout<br />

the process. In such cases, the Employer should consider<br />

assigning the investigation to another manager from outside<br />

the immediate work area associated with the investigation or<br />

engage a suitably skilled independent party to manage the<br />

Russell and Linda-Maree Drake<br />

Russell Drake Consulting<br />

Phone: (07) 838 0018<br />

Email: info@russelldrakeconsulting.co.nz<br />

www.russelldrakeconsulting.co.nz<br />

investigation on their behalf.<br />

With the costs of successful Personal Grievance claims<br />

increasing significantly in the last 12 months, the Employer is<br />

often faced with the question as to save costs by undertaking<br />

the investigation internally – possibly increasing their risk<br />

of Personal Grievance, or invest money in an independent<br />

investigator and potentially reduce the risks of a successful<br />

and expensive Personal Grievance.<br />

If you are uncertain as to whether your own involvement<br />

in an investigation is a risk or not, please feel free to call us<br />

to discuss your options.<br />

202518AA<br />

Connecting businesses and people with health and safety<br />

• Health and safety management<br />

processes<br />

• Investigations<br />

• Audits, inspections, reviews<br />

• Health and safety education<br />

• Guidance, advice and<br />

information<br />

• Management of health and<br />

safety<br />

We are passionate about connecting<br />

people with health and safety. We<br />

will consult with business owners/<br />

directors, provide education to staff,<br />

supply tailored health and safety<br />

documentation, or help you put the<br />

right systems and processes in place. If<br />

you want to create a culture change in<br />

your business, we can provide you with<br />

practical solutions. We can give you<br />

the guidance, support and assistance<br />

you need, enabling you to understand<br />

and own your health and safety, while<br />

ensuring your processes are simplistic<br />

and meet compliance requirements.<br />

Is your <strong>Waikato</strong><br />

business ready for the<br />

tightening H&S rules?<br />

This is a question that <strong>Waikato</strong> based<br />

Health & Safety consultant, Gavin<br />

Lysaght thinks about a lot. In his<br />

work for Securo Health & Safety, he visits<br />

clients in-person according to a regular<br />

schedule throughout the year.<br />

Gavin has found that these on-site visits<br />

are a key way for clients to ensure they<br />

are making incremental improvements to<br />

their Health & Safety system “Having a<br />

third-party visit your office or worksite on a<br />

regular basis makes you view your facility<br />

through fresh eyes” explains Gavin.<br />

“When the next wave of rule changes<br />

come along, many of our clients have a very<br />

short to-do list in order to comply, because<br />

they are already operating at a best-practice<br />

level.”<br />

“Starting with our Securo Site Audit is a<br />

popular option for businesses wanting such<br />

a fresh perspective” explains Gavin. To find<br />

out more visit www.Securo.co.nz/site-audit.<br />

To make an appointment or to<br />

talk over your options, contact Gavin<br />

Lysaght, on 027 239 3096 or email<br />

securowai@securo.co.nz.<br />

www.Securo.co.nz<br />

To connect with us, contact:<br />

Tracey (Director)<br />

027 417 3664<br />

Lionel (Consultancy Assistant)<br />

027 227 4889<br />

www.hsconnexions.co.nz<br />

202467AA


WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />

51<br />

Lot 25 Earthmover Cres, Te Rapa, Hamilton<br />

The Industrial property sector is the commercial market darling and it is easy to<br />

understand why. The structures are build to last and with good design they are<br />

inherently flexible as they service a wide range of business uses and industries.<br />

This aids leasing demand and strong resale prospects.<br />

With a range of unit sizes for sale from 75sqm to 130sqm, and priced from $299,000<br />

to $529,000, these units are a superb opportunity for owner occupiers and investors<br />

to purchase at affordable levels. Given their size they are well suited for storage,<br />

trade use or simply a toy shed for the classic car, boat or caravan.<br />

This site was selected as a preferred location for the development owing to its easy<br />

access to the motorway interchange, The Base and catchment of residential precincts<br />

to the north including Pukete and the rapidly growing Rotokauri. Attributes that have<br />

also attracted large corporate neighbours including Porters, Mainfreight and NZ Post.<br />

Contact the exclusive agents today for more details and secure your future!<br />

Price From $299,000 to $529,000<br />

Web Ref LCOM02457<br />

Dean Abraham<br />

M 027 333 3822<br />

B 07 838 0042<br />

E deana@lodge.co.nz<br />

Vaughan Heslop<br />

M 021 400 515<br />

B 07 838 0042<br />

E vaughanh@lodge.co.nz<br />

Growing <strong>Waikato</strong> <strong>Business</strong>es<br />

Our business growth advisors are here to help<br />

Our business growth services are aimed at helping businesses<br />

gain knowledge, connect with the right people, and grow.<br />

Services include a free business needs assessment to<br />

support business growth plans, along with free access to<br />

the government funding programmes offered by NZTE and<br />

Callaghan Innovation and <strong>Business</strong> Mentors New Zealand.<br />

To find out more contact us at enquiry@tewaka.nz<br />

<strong>Waikato</strong> Innovation Park<br />

07 857 0538 | tewaka.nz


“I choose to work with Foster Engineering because the result is always excellent.”<br />

The Torro Churro kiosk in Auckland’s Sylvia<br />

Park mall is the latest bespoke project by Foster<br />

Engineering. Owner Rajesh (Raj) Thakkar is<br />

thrilled with the finished product, describing<br />

the finely engineered steel fabrication as both<br />

“beautiful and unique”.<br />

Raj has worked with Foster Engineering before,<br />

refurbishing nine of his mobile Torro Churro<br />

trailers to date. However, a standalone kiosk<br />

within an open shopping mall was something<br />

new for both Raj and the Foster Engineering<br />

team. Apart from a completely new concept,<br />

challenges included installation and the long<br />

term security of the ‘shop’.<br />

“I gave the team an idea of what I wanted. It only<br />

took two meetings and they understood exactly<br />

what was needed” says Raj.<br />

The only item supplied was the deep-frying<br />

unit. Foster Engineering designed and made<br />

everything else, including bespoke stainlesssteel<br />

benches, sinks, storage draws and units,<br />

water and waste tanks.<br />

Kiosk and contents were created in Foster’s<br />

Hamilton workshop, then transported (by<br />

Foster Transport) to Sylvia Park for installation.<br />

Foster’s also oversaw the fitting of the electrics,<br />

plumbing, flooring and signwriting. The project<br />

was completed in the six-week timeframe, which<br />

included over 300 hours in steel fabrication.<br />

“Every detail of this project was carefully<br />

considered by the Foster Engineering team. The<br />

result is a kiosk that’s not only fit for purpose,<br />

it’s an easy working space that everyone can<br />

operate” continues Raj.<br />

“Our new water and waste tanks are a good<br />

example of innovative design. What was the<br />

most difficult thing for me and my staff to<br />

manage is now a simple matter of emptying and<br />

renewal, because they were made to be easily<br />

mobile.<br />

“I choose to work with Foster Engineering<br />

because the result is always excellent. They<br />

have a professional approach; their designs<br />

are brilliantly practical, and they use the best<br />

materials.<br />

“You don’t mind spending a little bit more for<br />

exceptional quality.”<br />

FOSTERS.CO.NZ . 07 849 3849


SKYCITY HAMILTON<br />

WAIKATO<br />

CUP 19<br />

DON’T CROSS THE LINE LAST<br />

Book your Xmas Do<br />

at Te Rapa NOW!<br />

Saturday 14 December<br />

SKYCITY HAMILTON WAIKATO CuP DAY<br />

Saturday 21 December<br />

Lodge Christmas Raceday<br />

Packages start from $65pp<br />

teraparacing.co.nz<br />

<strong>Waikato</strong> Racing Club


07 849 2839<br />

Te Rapa Racecourse<br />

Ken Browne Drive<br />

Te Rapa, Hamilton 3200<br />

Phone 07 849 2839<br />

Email events@teraparacing.co.nz<br />

www.teraparacing.co.nz

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