Waikato Business News July/August 2019
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
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JULY/AUGUST VOLUME 27: ISSUE 7 <strong>2019</strong> WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS<br />
Let the campaigning begin<br />
By RICHARD WALKER<br />
Hamilton City Council chief<br />
executive Richard Briggs is<br />
asking some big questions as this<br />
year’s local body elections loom.<br />
Questions like, “What role<br />
should Hamilton City<br />
Council have (if any) in<br />
affordable housing?”<br />
And: “What position should<br />
our council have on climate<br />
change?”<br />
And, really pushing it:<br />
“What’s your vision for Hamilton?”<br />
This is just a sample of<br />
posers for potential candidates<br />
included in a pre-election<br />
report called Shape your City,<br />
launched in <strong>July</strong>.<br />
The reports are required by<br />
law; the difference this time<br />
round for Briggs rests in the<br />
focusing of attention through<br />
his questions.<br />
My goal is that<br />
we get as many<br />
individuals with as<br />
many diverse views<br />
as possible standing<br />
so that we can have<br />
the community<br />
engaged.<br />
They are grouped under five<br />
challenges he sees for the city,<br />
including identity and managing<br />
growth.<br />
He talks of an ecosystem, in<br />
which a tweak to one element<br />
will inevitably affect others; the<br />
key for candidates is to understand<br />
that.<br />
“Candidates can have a position<br />
on anything; they can stand<br />
for anything; they can make as<br />
many promises as they like to<br />
the community; that's entirely<br />
on them,” he says.<br />
Briggs says that might, for<br />
example, see a candidate saying<br />
they want to make Hamilton<br />
the tech hub city of New Zealand,<br />
to invest with subsidies for<br />
tech companies, to reduce their<br />
development contributions and<br />
cut their rates. That of course<br />
carries a financial impact.<br />
“All I want them to say is,<br />
well, this is how I think we<br />
can fund it. And that way the<br />
community can understand that<br />
there are compromises.”<br />
Part of the purpose of the<br />
report is to engage, not only<br />
with candidates but with voters.<br />
Hamilton voter turnout during<br />
local body elections has been<br />
poor, and the report is not only<br />
concerned with sharpening<br />
thinking around the election but<br />
is also part of a new approach<br />
to fostering community engagement<br />
more generally.<br />
“My goal is that we get<br />
as many individuals with as<br />
many diverse views as possible<br />
standing so that we can have<br />
the community engaged, have<br />
some opportunity to really test<br />
whether or not these individuals<br />
are going to stand up and actually<br />
shape the city in the way<br />
they are doing it.”<br />
The question about the<br />
vision for Hamilton comes<br />
in the identity section, which<br />
Hamilton City Council chief<br />
executive Richard Briggs has<br />
some questions on his mind.<br />
Briggs says is relevant given the<br />
number of people migrating to<br />
the city - to the tune of about 40<br />
a week. A large chunk of those<br />
come from Auckland, he says,<br />
and another chunk from smaller<br />
towns, while he is seeing a<br />
slight drop in migration from<br />
overseas.<br />
“One of the things that's<br />
interesting though is we have a<br />
population of about 170,000 but<br />
there are a significant number<br />
of people that move in and out<br />
every day as well. They don't<br />
get a chance to vote unless they<br />
live here but we would still like<br />
them to be informed, because<br />
the debate we're trying to create<br />
involves everyone.”<br />
Wherever the people are<br />
coming from, it pushes growth<br />
towards the top of the agenda<br />
for the city.<br />
Growth was a big part of the<br />
10-year plan discussions which<br />
the pre-election report is, by<br />
law, based on. Growth means<br />
cost. That saw the city council<br />
pass a $2 billion capital programme<br />
to support the existing<br />
city as well as growth infrastructure,<br />
Briggs says.<br />
“We know that we’ve got to<br />
build out for the 10 year period,<br />
so that’s quite expensive. It’s<br />
step changes, so we’ve got to<br />
build ahead of the curve.”<br />
To that end, one of the possibly<br />
more provocative questions<br />
in the report is: “Are you<br />
comfortable with annual rate<br />
increases of 3.8 percent through<br />
to 2028?”<br />
Importantly for Briggs, that<br />
is immediately followed by “If<br />
not, what do you propose?”<br />
The 3.8 percent is to ensure<br />
the council has the capacity to<br />
fund growth.<br />
“And the outlook is for longer<br />
than the 10 year plan. We<br />
want to make sure that we don't<br />
end up in a position where we<br />
are constrained in year 11 by the<br />
stuff that we haven't considered,<br />
so we do a 30 year infrastructure<br />
plan to cover that off as well.”<br />
When the 10 year plan was<br />
being finalised last year, there<br />
was some well publicised disgruntlement<br />
on the part of<br />
developers over the contributions<br />
they were facing.<br />
It’s questionable, however,<br />
just how many developers carried<br />
out a threat that was in the<br />
air to quit the city, and Briggs<br />
describes council relations with<br />
developers as good.<br />
None of that is to say solutions<br />
are simple. Even if development<br />
can be taken off a council’s<br />
books via special purpose<br />
vehicles, someone has to pay.<br />
And who should that be?<br />
That is where the conversation<br />
needs to change in the<br />
community, Briggs says. “The<br />
developers are saying the costs<br />
are too high. Well, the costs are<br />
what they are; the challenge is,<br />
Continued on page 3<br />
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2 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
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WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
3<br />
Let the campaigning begin<br />
Hill Laboratories<br />
founder honoured<br />
From page 1<br />
are there are other benefits in<br />
putting that development ahead<br />
that would make sense therefore<br />
for the ratepayer to contribute<br />
towards it?”<br />
Council runs a calculation,<br />
based on who benefits when.<br />
Briggs uses the example of a<br />
bridge.<br />
“Let's say we put a bridge<br />
into a new growth cell and what<br />
we've got to identify, is that<br />
bridge required because of the<br />
growth cell or does it provide<br />
some value to the existing residents<br />
to give them other ways<br />
of alleviating congestion? So<br />
let's say its 50:50 - 50 percent<br />
for growth, 50 percent for congestion.<br />
“Fifty percent for the growth<br />
goes to the developers through<br />
development contributions; the<br />
50 percent for congestion goes<br />
to the existing ratepayers at that<br />
point in time.”<br />
He makes the point that<br />
Hamilton is providing city-standard<br />
services, which comes at a<br />
cost.<br />
That saw, for instance Visy<br />
setting up at Titanium Park by<br />
the airport rather than in Hamilton.<br />
“Titanium Park is on a state<br />
highway so there are no significant<br />
development contributions<br />
for roads because NZTA has<br />
paid for that; the water system<br />
isn't as complex and the wastewater<br />
system isn't piped, it isn't<br />
a reticulated system so they run<br />
septic tanks and so the cost to<br />
them was to introduce water<br />
tanks and septic tanks.”<br />
The upcoming election sees<br />
<strong>August</strong> 16 as the cutoff for can-<br />
didates to enter the race and<br />
October 12 as the final date for<br />
voting.<br />
For those thinking of standing,<br />
Briggs says the opportunity<br />
is to represent their communities<br />
and make a difference.<br />
“There's probably an opportunity<br />
for businesses to get on<br />
board and bring some real life<br />
experience to the table around<br />
what the impacts of council's<br />
decisions are.<br />
“If they're smart, ambitious<br />
and wish to make Hamilton the<br />
greatest city in New Zealand,<br />
then go for it.”<br />
The pre-election report is<br />
available here: https://www.<br />
yourcityelections.co.nz/assets/<br />
Shape-Your-City-Hamilton-<br />
City-Council-Pre-election-Report.pdf<br />
Tackling the construction<br />
sector<br />
Richard Briggs has been<br />
appointed to the National Construction<br />
Sector Accord steering<br />
group as New Zealand<br />
looks for ways to build resilience<br />
in the construction sector<br />
after some high-profile company<br />
failures.<br />
The steering group is made<br />
up of 24 industry and government<br />
leaders with the aim of<br />
developing a transformation<br />
plan by December.<br />
Briggs is the sole council<br />
voice at the table after being<br />
appointed by Local Government<br />
NZ.<br />
The intention is for local<br />
government to get the value<br />
out of a robust construction<br />
sector, but also for Briggs<br />
to feed back into the local<br />
government sector about things<br />
that it needs to change.<br />
“For example, you could<br />
argue that strong local government<br />
procurement processes<br />
have done a great job of pushing<br />
risk away as well as keeping<br />
margins low which is probably<br />
part of the reason why some of<br />
these construction firms have<br />
found it hard to continue to<br />
operate,” he says.<br />
“From a council point of<br />
view, we want a vibrant, successful<br />
construction sector that<br />
gives us the opportunity to have<br />
choice. It’s one of the challenges<br />
we have at the moment - sometimes<br />
we go out for tender and<br />
only one tender comes back.”<br />
The group’s comprehensive<br />
approach will incorporate<br />
innovative ways of procuring,<br />
looking at different ways of<br />
contracting, certification of<br />
products, health and safety, and<br />
risk, with Briggs on the building<br />
regulations workstream.<br />
“It’s definitely exciting and<br />
I’m really pleased to be on it.”<br />
Have your say<br />
Or, if you are a candidate, email a 150<br />
word statement to richard@wbn.co.nz for<br />
We want to play our part in the local body<br />
elections, so we are inviting you to have your<br />
say. We’ve got a question of our own. It’s simple:<br />
if you are a voter, what do you want to see<br />
from your next council? That could be the city<br />
council or your district council, depending on<br />
where you live - we cover the region. Just<br />
make sure you indicate your council. Email<br />
richard@wbn.co.nz or, better still, jump in<br />
and join the conversation on our Facebook<br />
page where you can also be in to win a Helm<br />
voucher. We will publish a selection in next<br />
month’s <strong>Waikato</strong> <strong>Business</strong> <strong>News</strong>.<br />
us to publish in the next <strong>Waikato</strong> <strong>Business</strong><br />
<strong>News</strong>. This is your chance to reach out to<br />
our business community - we go to business<br />
PO boxes throughout greater <strong>Waikato</strong>,<br />
and are also available at some distribution<br />
points. So think about exactly what you<br />
want to say to business owners in your area.<br />
No photos, just words, put “Candidate statement”<br />
in the subject line, and make sure you<br />
indicate which council you are standing for.<br />
Our next <strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> goes<br />
to print on <strong>August</strong> 21, so you will need<br />
to get your candidate statement to us by<br />
<strong>August</strong> 16.<br />
Roger Hill<br />
Dr Roger Hill from analytical<br />
testing lab Hill Laboratories,<br />
has been awarded the J<br />
Benton Jones Jr Award, at the<br />
16th International Symposium<br />
on Soil and Plant Analysis. The<br />
biennial Symposia, held this<br />
year in The Netherlands, are<br />
organised by the US Soil and<br />
Plant Analysis Council. The<br />
award recognises an individual<br />
who has made an outstanding<br />
contribution to the scientific<br />
profession of soil and plant<br />
analysis. “I am extremely honoured<br />
to receive this award,<br />
as it places me in some very<br />
prestigious company,” says<br />
Hill. Dr Hill, with his wife Anne,<br />
established Hill Laboratories<br />
35 years ago.<br />
Bolger steps down<br />
Jim Bolger has finished his<br />
term as Chancellor of <strong>Waikato</strong><br />
University. He has been a<br />
member of the University<br />
Council since 2007 and has<br />
served as Chancellor for all of<br />
his 12 year council term. The<br />
completion of the law building<br />
with the associated additional<br />
space for the <strong>Waikato</strong> Management<br />
School, and the completion<br />
of the first building in the<br />
new Tauranga CBD campus<br />
were highlights of his term. The<br />
new chancellor will be elected<br />
by the University Council at its<br />
meeting in <strong>August</strong>.<br />
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4 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
Join the Chamber<br />
Why?<br />
Simple, basically we are<br />
here to help you do better<br />
in your business, through<br />
networking, education,<br />
advocacy and events.<br />
We probably can’t be more<br />
clear than that.<br />
There’s a whole lot of<br />
member benefits where if you<br />
join you can save through<br />
discounts, and we advocate<br />
on your behalf – basically get<br />
stuck into local and central<br />
government around where they<br />
can do better.<br />
We aren’t government, or<br />
local government funded, so<br />
we aren’t conflicted.<br />
We are just here for you, the<br />
member, to help you grow a<br />
more profitable business in our<br />
local community.<br />
Also, we are a super<br />
friendly bunch of great people<br />
that are here to help you, your<br />
business and our community<br />
grow richer through sharing<br />
ideas, supporting business and<br />
helping with continuing your<br />
education/learning around how<br />
to do your business better.<br />
And, if you are a little shy<br />
when networking, let us know,<br />
we will introduce you to good<br />
people at an event, so you aren’t<br />
feeling stink on your own!<br />
So, without overcomplicating<br />
Chris Simpson<br />
this column, just a very simple<br />
message – join the Chamber of<br />
Commerce and leverage it for<br />
your own business needs.<br />
After all, it’s what we were<br />
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Thanks for reading, and yell<br />
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And, you can join here:<br />
https://waikatochamber.co.nz/<br />
membership<br />
Cheers<br />
Chris, Paula, Kirstie, Karen<br />
and Imali!<br />
<strong>Business</strong> Floor, Wintec House Cnr Nisbet and Anglesea Street, HAMILTON<br />
07 839 5895 | help@waikatochamber.co.nz<br />
www.waikatochamber.co.nz<br />
<strong>Waikato</strong> firm<br />
poised for medicinal<br />
cannabis wave<br />
By RICHARD WALKER<br />
<strong>Waikato</strong> firm Cannasouth has been<br />
building a big surfboard. That's because<br />
it's got a big wave to catch<br />
The wave is medicinal<br />
cannabis and the analogy<br />
comes from the company's<br />
chief executive, Mark<br />
Lucas.<br />
Cannasouth recently listed<br />
on the NZX, the first company<br />
to do so in two years, and the<br />
first medicinal cannabis company<br />
to take the step.<br />
It recently appointed a new<br />
product development manager,<br />
scientist David Gill, and is well<br />
underway with developing cannabinoid<br />
products using its labs<br />
at Innovation Park and Hamilton<br />
East’s secure growing facility.<br />
Timing is everything, and<br />
the introduction of the Misuse<br />
of Drugs (Medicinal Cannabis)<br />
Amendment Act last year has<br />
been followed by the release for<br />
feedback in <strong>July</strong> of a discussion<br />
document aimed at setting up a<br />
regulatory scheme, with Cannasouth<br />
set to be among those<br />
submitting before the <strong>August</strong> 7<br />
cutoff.<br />
“It's like surfing,” Lucas<br />
says. “The big wave surfers get<br />
on the weather maps and they<br />
know when there's a storm out<br />
there. It might be a week before<br />
the waves arrive. They fly to to<br />
get those waves. But to surf big<br />
waves you need a big board.<br />
“We were out there and we<br />
realised, well this wave’s pretty<br />
big; to compete, or to get on the<br />
wave, we need to build a big<br />
board and that's raising capital.”<br />
The listing in June at 50c a<br />
share was oversubscribed and<br />
saw the company raise $10 million.<br />
We have to start<br />
producing the basic<br />
medicines that you<br />
see in this space<br />
but we also have<br />
to be looking well<br />
beyond that into the<br />
future and looking<br />
at developing these<br />
next generation<br />
medicines.<br />
Lucas is at pains to stress<br />
they are in for the long haul,<br />
after being frustrated by some<br />
negative media commentary<br />
around the listing, which he<br />
says implied the cofounders<br />
and early investors would look<br />
to quickly sell their shares.<br />
The price has since steadied<br />
around 37c at time of writing,<br />
and Lucas says the share<br />
price may have been affected<br />
by the commentary, as well as<br />
potential confusion around the<br />
medicinal cannabis scheme and<br />
the adult recreational debate.<br />
He points out the rigorous<br />
process of listing involves<br />
extensive preparation and documentation.<br />
“We're building quality<br />
systems right throughout the<br />
business, all our policy document,<br />
everything we're doing,<br />
is about long term success,<br />
not just about some short term<br />
flurry,” he says.<br />
“We're focused on building<br />
the business and we're confident<br />
that as we hit our milestones<br />
that we've got lined up,<br />
that market will see that and<br />
see this business is a long term<br />
project.”<br />
He and chief operating<br />
officer Nic Foreman can also<br />
point to long track records after<br />
working in the hemp industry<br />
since the ‘90s, first as importers<br />
and then as growers for fibre<br />
including research partnerships<br />
with <strong>Waikato</strong> University.<br />
The idea for Cannasouth<br />
was born when they could see<br />
the uptake of medicinal cannabis<br />
overseas and calculated it<br />
would probably be only a matter<br />
of time for New Zealand to<br />
catch up.<br />
Cannasouth has been heavily<br />
involved in research, developing<br />
its own IP, but Lucas and<br />
Foreman, with their business<br />
backgrounds, recognise the<br />
commercial realities as well.<br />
“There's going to be a lot of<br />
competition but the space itself<br />
is also looking like it's going to<br />
be rather large.”<br />
The medicinal potential of<br />
cannabinoids has been touted<br />
as potentially helping with a<br />
range of conditions from anxiety,<br />
through inflammation to<br />
epilepsy and crohn’s disease<br />
among others.<br />
Exporting is part of Cannasouth’s<br />
plan and it intends<br />
to take a broad approach in<br />
the market; while its focus has<br />
been on developing medicines,<br />
there is also potential in neutraceuticals<br />
potentially including<br />
fortified waters and sports<br />
recovery drinks.<br />
“[You have] highly refined<br />
medicines at one end and very<br />
basic health and wellness products<br />
at the other end for generic<br />
conditions. We endeavour to<br />
be vertically integrated and<br />
playing in all of those spaces,<br />
so we are exploring all of those<br />
opportunities,” Lucas says.<br />
“The market's going to start<br />
small but there is the potential<br />
that there's a very big market at<br />
the end of it.”<br />
The “holy grail” would<br />
be to come up with their own<br />
medicine that can treat a specific<br />
condition and be “novel<br />
and unique”.<br />
“We have to start producing<br />
the basic medicines that you<br />
see in this space but we also<br />
have to be looking well beyond<br />
that into the future and looking<br />
at developing these next generation<br />
medicines.”<br />
Lucas is broadly happy with<br />
the discussion document that<br />
The growing facility.<br />
has gone out for feedback. “We<br />
have been involved with the<br />
New Zealand Medical Cannabis<br />
Council, which is a group<br />
of licensed companies, and as<br />
part of that we have regular<br />
monthly interactions with the<br />
Ministry of Health, who have<br />
been doing a great job of consulting<br />
with industry.”<br />
He says the biggest concern<br />
they are hearing is around the<br />
need for specialist approval of<br />
prescriptions that include THC.<br />
“What is being implied at the<br />
moment is GPs aren't qualified<br />
to be able to write a prescription<br />
for a medicine that may<br />
produce a narcotic effect - well<br />
they can do that already for a<br />
host of different medicines. I<br />
can understand the arguments;<br />
some doctors will say that we<br />
don't want to be pressured<br />
into writing prescriptions, but<br />
doctors already face that pressure<br />
with a range of medicines<br />
today.”<br />
He says a big challenge will<br />
be education of doctors, most<br />
of whom see the therapeutic<br />
benefit but will want data<br />
around what conditions to prescribe<br />
it for, the dosage level<br />
and drug interactions.<br />
“Doctors will say, show me<br />
the clinical data,” he says. “As<br />
governments around the world<br />
are starting to allow these<br />
medicines to exist, now you're<br />
getting clinical data starting to<br />
catch up.<br />
“I think the thing to remember<br />
is it's going to start off very<br />
slowly. Doctors are not just<br />
going to start writing prescriptions<br />
on day one of the scheme.<br />
It will move slowly but eventually<br />
it will be a common medicine.”<br />
The final regulations are<br />
due out by the end of the year.<br />
That will be followed in Cannasouth’s<br />
case by applications<br />
for licences, which will poten-
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
5<br />
HMC recruit brings<br />
agribusiness<br />
experience<br />
Kate Robinson<br />
Kate Robinson (nee Webber)<br />
has joined the HMC Communications<br />
team as senior<br />
account manager, bringing<br />
with her sound knowledge<br />
and experience in agriculture<br />
and more than 22 years public<br />
relations experience. Born<br />
and bred on a dairy farm near<br />
Cambridge, Robinson spent<br />
nearly six years with Baldwin<br />
Boyle Group in Hamilton and<br />
Auckland providing public<br />
relations counsel to some<br />
of New Zealand’s largest<br />
agricultural businesses, and<br />
joined the communications<br />
team at DairyNZ in 2007. She<br />
was also part of the team that<br />
coordinated the transition<br />
from Dexcel to DairyNZ, which<br />
included a major rebranding<br />
campaign. Robinson is based<br />
in Kinloch and has two children<br />
aged 6 and 8.<br />
Once widely prescribed before prohibition<br />
in the early 20th century, medicinal<br />
cannabis is experiencing a revival as<br />
the endacannabinoid system becomes a<br />
subject of study.<br />
“The premise of medical cannabis<br />
is everyone's got an endocannabinoid<br />
system,” says Cannasouth chief operating<br />
officer Nic Foreman. “Us and all<br />
the animals have endocannibinoids that<br />
we use for the functioning of a lot of<br />
our physiological subsystems, and it<br />
just turns out that the compounds in the<br />
[cannabis] plant mimic the ones in the<br />
body.”<br />
“It's like you live in a house,” says<br />
chief executive Mark Lucas, who has a<br />
deft way with analogies. “You thought<br />
you had two storeys and then you realise<br />
there's a third floor to the house,<br />
that's how big a deal the endocannibitially<br />
be issued within a month<br />
or two, and then by growing<br />
cultivars, with two or three<br />
months to grow the first crop.<br />
“Then we go into the manufacture<br />
medicine space. You’re<br />
not just doing a simple extract,<br />
there's your product, you're<br />
going into a space where it's<br />
GMP [good manufacturing<br />
processes] quality, you've got<br />
to validate, you've got to have<br />
shelf life.<br />
“It's going to take time, and<br />
we’ve been clear all the way<br />
through, this is a marathon and<br />
not a sprint.”<br />
That said, they are putting<br />
in a burst at the moment.<br />
“We live and breathe it. We<br />
love it. Entrepreneurs just love<br />
this stuff, this is a dream come<br />
true.<br />
“If you can’t make the most<br />
of a once in a lifetime opportunity<br />
by working hard and<br />
surrounding yourself with the<br />
smartest people you can find<br />
then you've made a mistake.”<br />
Research has been a focus for chief executive Mark Lucas and the Cannasouth team.<br />
Plant’s unique qualities<br />
noid system is.<br />
“The fact that the plant has cannibinoids<br />
is interesting but the fact that we<br />
have an endocannibinoid system that<br />
controls so many of our regulatory subsystems,<br />
now that's really interesting.”<br />
That sees Cannasouth using expensive<br />
equipment to research the individual<br />
cannabinoids in the cannabis plant,<br />
but also how they might work together<br />
in different combinations.<br />
The two main cannibinoids are CBD<br />
and THC, the latter producing the high.<br />
Treatment of some conditions may<br />
require an element of THC. “These<br />
things work in unison, if you isolate a<br />
single molecule it's often not as effective,<br />
there seems to be some synergistic<br />
effect that goes on.”<br />
He points out that most people taking<br />
the medicines don’t want to be high,<br />
but just want to feel better, though there<br />
may be a place for the wellbeing effect<br />
for the likes of palliative care.<br />
“We're really just at the beginning<br />
of the journey of discovery as to what<br />
the individual cannabinoids can do and<br />
what in unison with other cannibinoids<br />
you can start to target,” says Lucas.<br />
“I put it this way: it's like notes of<br />
music - there's only a limited number<br />
of notes but you can put them together<br />
in an almost limitless number of ways.”<br />
Ken Webb and Ben<br />
Kershaw, Hunter Campbell<br />
Recruitment<br />
firms merge<br />
Specialist recruitment firms<br />
Hunter Campbell and Numeric<br />
have joined forces. Cambridge-based<br />
Numeric, which<br />
specialises in tax recruitment<br />
as well as accounting and<br />
finance, will now operate as<br />
Hunter Campbell <strong>Waikato</strong><br />
following a merger with Auckland-based<br />
Hunter Campbell.<br />
Hunter Campbell <strong>Waikato</strong> is<br />
led by Ben Kershaw, who has<br />
extensive experience building<br />
and leading teams in professional<br />
services firms and large,<br />
global organisations in New<br />
Zealand and Australia. Hunter<br />
Campbell is a privately-owned<br />
firm specialising in recruiting<br />
accounting and finance as<br />
well as supply chain, procurement<br />
and operations roles.<br />
CRV appoints<br />
AB manager<br />
CRV Ambreed has appointed<br />
Craig Scott as its new national<br />
artificial breeding manager.<br />
Scott joins the CRV team from<br />
pregnancy testing company<br />
Ultrascan Limited, where he<br />
was the national franchise<br />
manager. Scott, who grew<br />
up on a Taumarunui sheep<br />
and beef block, has worked<br />
in the agricultural, sports<br />
and information technology<br />
sectors, including a 10-year<br />
stint as manager for Verusco<br />
Technologies, supplying video<br />
analysis software and statistics<br />
to rugby union teams.
6 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
The Māori economy in <strong>Waikato</strong>:<br />
What is it, and why does it matter?<br />
Guest column by KIM HILL<br />
<strong>Business</strong> strategist and Te Waka board director<br />
When we talk about “the Māori economy”,<br />
we’re generally referring to a collection<br />
of aspects that make up the broader<br />
contribution of Māori to economic<br />
development - both regionally in <strong>Waikato</strong><br />
and in the rest of New Zealand.<br />
At its core, the Māori<br />
economy is made up<br />
of a range of authorities,<br />
businesses and employers<br />
who identify as Māori.<br />
Economic development from<br />
a Māori perspective is diverse<br />
and collaborative, encompassing<br />
contributions from iwi,<br />
Māori businesses, whanau<br />
enterprises, entrepreneurs and<br />
individuals.<br />
In New Zealand, Māori own<br />
a range of significant assets<br />
across the primary sectors<br />
(fishing, forestry, meat production,<br />
and dairy), and there<br />
is growing investment in geothermal,<br />
digital, services, education,<br />
tourism and housing.<br />
Here in <strong>Waikato</strong>, the Māori<br />
economy is very much alive<br />
and well. The most recent figures<br />
indicate that Māori businesses<br />
contribute $1.4 billion<br />
to the GDP of the <strong>Waikato</strong><br />
region (8 percent of total<br />
GDP), and with steady growth<br />
we can expect that figure to be<br />
higher when the next round of<br />
figures is released.<br />
The key areas where the<br />
<strong>Waikato</strong> region’s Māori economy<br />
is strongest are in health<br />
and community services, property<br />
and business services,<br />
manufacturing and agriculture.<br />
Additionally, based on our<br />
research into emerging industries<br />
we know opportunity for<br />
Māori business lies in key sectors,<br />
such as cultural tourism<br />
and education.<br />
However, it’s important to<br />
not view Māori contribution<br />
to these larger industries as<br />
the sole marker of economic<br />
success, as Māori SMEs and<br />
entrepreneurs also play a big<br />
role in developing and growing<br />
the Māori economy.<br />
In measuring economic<br />
development, it’s important<br />
to look at other indicators of<br />
success than simply relying on<br />
GDP and other financial markers,<br />
simply because they don’t<br />
paint a whole picture of wellbeing.<br />
This rings particularly<br />
true for the Māori economy.<br />
Benefits from the Māori<br />
economy should be viewed<br />
holistically. Alongside financial<br />
indicators, we also take<br />
into account the four dimensions<br />
of Hauora (health and<br />
wellbeing): Taha Tinana (physical<br />
wellbeing), Taha Hinengaro<br />
(mental and emotional<br />
wellbeing), Taha Whanau<br />
(social wellbeing), and Taha<br />
Wairua (spiritual wellbeing).<br />
In the work I do with Te<br />
Humeka (<strong>Waikato</strong> Māori<br />
<strong>Business</strong> Network) and Stratigi<br />
within the Māori sector, I<br />
constantly see opportunity for<br />
our Māori economy to grow<br />
into a strong ecosystem. With<br />
support, resources and funding,<br />
Māori business will thrive<br />
and grow, with Hauora at the<br />
forefront of decision making<br />
to ensure we see not only economic<br />
but social impacts as<br />
well.<br />
The desire for more support<br />
was most evident at a recent<br />
MBIE event I facilitated at Te<br />
Wānanga o Aotearoa where<br />
more than 100 people with<br />
economic development interests<br />
came along to learn about<br />
the resources and opportunities<br />
available to them from<br />
the Government. Government<br />
support aims to grow Māori<br />
SMEs, support Māori youth,<br />
maximise the value of iwi and<br />
collectives, and develop our<br />
regions.<br />
As a regional economic<br />
development agency, Te Waka<br />
is tasked with working alongside<br />
other relevant agencies<br />
to ensure this support is readily<br />
available to help grow our<br />
regional Māori economy, and<br />
create the right environment<br />
Kia ora<br />
We have an invitation<br />
and a new feature<br />
this month.<br />
The invitation is to join our<br />
coverage of the upcoming local<br />
body elections. We want to provide<br />
a forum for debate around<br />
the most important democratic<br />
decision you will make this<br />
year.<br />
You can do this either as a<br />
candidate or as a voter. If you<br />
are a voter we want to hear<br />
what you want from your next<br />
council and if you are a candidate<br />
you have an opportunity<br />
to reach out to the greater<br />
<strong>Waikato</strong> business community.<br />
The details of how to do this are<br />
for collaboration to occur –<br />
collaboration that is crucial for<br />
the Māori economy to prosper.<br />
Now, more than ever, is<br />
the time for Māori business<br />
to be supported properly so<br />
they can thrive. That’s why Te<br />
Waka’s priorities are aligned<br />
to economic actions in the<br />
Māori Economic Development<br />
Action Plan, for example, supporting:<br />
• Major Māori economic<br />
development projects<br />
across the <strong>Waikato</strong> region<br />
to gain funding and support<br />
• Development of a <strong>Waikato</strong><br />
regional Māori business<br />
hub to support Māori business<br />
capability, capacity<br />
and success<br />
• Iwi to implement a social<br />
procurement programme to<br />
enable opportunities to be<br />
part of the growing <strong>Waikato</strong><br />
economy<br />
• Māori tourism initiatives<br />
Kim Hill is an independent<br />
business strategist specialising<br />
in working with Māori enterprise<br />
with a focus on encouraging<br />
and promoting Māori<br />
economic participation and<br />
growth. Kim is a director on<br />
the board of Te Waka, <strong>Waikato</strong>’s<br />
regional economic development<br />
agency.<br />
From the editor<br />
on page 3.<br />
And the new feature is all<br />
about bringing you more. Think<br />
of it as your business briefing<br />
- it’s a new way of packaging<br />
the news from around the<br />
Kim Hill<br />
region and giving it to you in<br />
easy-to-read bite-sized pieces.<br />
The snippets run as columns on<br />
the side of the page, and have<br />
been designed to be easily distinguishable<br />
from our usual stories.<br />
We’re pretty pleased with<br />
this first up offering - it means<br />
we are able to give you a whole<br />
bunch more relevant news and<br />
information about things that<br />
are happening around <strong>Waikato</strong>.<br />
If you have a business item to<br />
add in future, feel free to email<br />
it to me for possible inclusion.<br />
It really is a case of the more the<br />
merrier.<br />
My email is richard@wbn.<br />
co.nz<br />
Ngā mihi<br />
Richard Walker<br />
Editor<br />
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WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
7<br />
Company-X becomes New Zealand<br />
partner for RealWear head-mounted tablet<br />
Company-X is the first and only New Zealand and Australia<br />
reseller for head-mounted tablets from established global<br />
innovation leader, RealWear.<br />
The agreement adds<br />
additional capability to<br />
Company-X, which also<br />
recently purchased Augmented<br />
and Virtual Reality (AR/VR)<br />
business Pepper Creative.<br />
RealWear is a leading manufacturer<br />
of head-mounted tablets,<br />
or HMT-1s, as well as the<br />
intrinsically safe HMT-1Z1 for<br />
areas where explosive gasses<br />
are present. The lightweight<br />
headset has a narrow “boom<br />
arm” with a “micro-display”<br />
that appears as though the<br />
worker is viewing a 7” tablet<br />
screen. The screen can be positioned<br />
just below line of sight,<br />
so the user can easily see glance<br />
on the screen like a dashboard.<br />
To keep the experience completely<br />
hands-free all inputs are<br />
entirely voice-activated.<br />
“Essentially, it’s a ruggedized<br />
tablet computer completely<br />
optimised for handsfree<br />
use that clips on a hard hat”<br />
Company-X’s AR/VR specialist<br />
Lance Bauerfeind explains.<br />
“It runs off the Android operating<br />
system and apps, so we can<br />
write customised apps for our<br />
clients, exactly like you can<br />
for a tablet. The core functions<br />
that are built into the headsets<br />
are the voice command functionality<br />
that has been enabled<br />
for all existing apps and navigation.”<br />
Lance and his team first<br />
came across RealWear’s HMT<br />
hands-free wearables when<br />
looking for a device for a client’s<br />
onsite inspections and<br />
audits. They had already tried a<br />
competitor’s device but found<br />
the first option blocked the<br />
user from seeing people, which<br />
was a barrier. The HMT-1 or<br />
HMT-1Z1 is designed specifically<br />
to maintain situational<br />
awareness while improving<br />
productivity.<br />
“We’d heard of RealWear,”<br />
Lance explains, “but were initially<br />
sceptical of the smaller<br />
screen. Our concerns were<br />
unfounded as it is very user<br />
friendly as the screen is mostly<br />
a reference check for the voice<br />
commands.”<br />
“We are pleased to find a<br />
partner that adds a powerful<br />
sales channel in the Australian<br />
and New Zealand market,<br />
with real experience in<br />
the application and use-cases<br />
of wearable technology,” said<br />
Rocky Scales, Executive Vice<br />
President, RealWear. “This<br />
channel will help accelerate<br />
RealWear’s market growth and<br />
expand our userbase and ecosystem<br />
in a country that is well<br />
recognised as an innovation<br />
leader.” Scales continued: “We<br />
carefully select our resellers<br />
who add additional value and<br />
have proven relationships with<br />
their regions and reach. We<br />
have found such a reseller in<br />
Company-X.”<br />
“Being part of Company-X<br />
strengthens our ability<br />
to develop apps for use with<br />
the HMT headsets, including<br />
back-end connectivity and<br />
databases,” explains Lance.<br />
“We can build the apps to<br />
incorporate functions clients<br />
need in one place, rather than<br />
having to step out of the app<br />
and use other tools, such as<br />
taking photos or transcribing<br />
observations that the user can<br />
narrate into the device.<br />
Company-X<br />
developers can<br />
reformat existing<br />
apps, add voice<br />
functionality and<br />
take existing apps<br />
to redesign the User<br />
Interface for the<br />
small screen.<br />
One project using RealWear<br />
HMT is a proof of concept with<br />
off-site monitoring requirements,<br />
as Lance outlines.<br />
“The challenge was to help<br />
technicians onsite at remote<br />
distribution hubs. The technicians<br />
carry out repair and<br />
maintenance on site so using<br />
the HMT needs no computer<br />
or laptop. You can’t take a<br />
laptop into an explosive area,<br />
which was needed here, but<br />
you can the head-mounted<br />
tablet, and the HMT-1Z1<br />
Photo courtesy RealWear.<br />
model is certified as intrinsically<br />
safe.”<br />
Because it’s handsfree,<br />
users can carry on working, so<br />
for testing, inspecting, repairing<br />
functions, troubleshooting<br />
is going to be more efficient.<br />
The device can also be<br />
used just like a smartphone<br />
for remote voice calls. Users<br />
can also share camera feed for<br />
picture-in-picture video calling.<br />
This means a technician<br />
can discuss an issue, record it<br />
and save it. Information stored<br />
in the device is synced back to<br />
their corporate systems.<br />
Anything you can do with<br />
an app on your phone, you can<br />
do through this headset but just<br />
using voice commands instead<br />
of tapping the screen.<br />
The opportunities for companies<br />
like Company-X in the<br />
wearable devices space are significant.<br />
As a result of their initial<br />
projects with RealWear,<br />
Pepper Creative has built up<br />
a good relationship with the<br />
HMT team. When RealWear<br />
was looking for resellers in the<br />
Australasian market, Company-X<br />
jumped at the opportunity.<br />
“They’ve spent over seven<br />
years perfecting the product,<br />
so the usability is excellent,”<br />
says Lance. “We believe in the<br />
product and are excited about<br />
the opportunities.”<br />
“You only have to see<br />
the rise of tools like Siri and<br />
Alexa,” says Lance. “Pepper<br />
Creative’s integration into<br />
Company-X has meant that<br />
there’s now the resources to be<br />
a full reseller here. Being able<br />
to provide the hardware as well<br />
as the software means we can<br />
offer a fully integrated service,<br />
as well as opening up further<br />
business opportunities in Australia.”<br />
Smartphones have sped up<br />
the development of these technologies<br />
by miniaturising components<br />
and developing new<br />
technologies. Now hardware is<br />
catching up to make big ideas<br />
possible, accessible and more<br />
affordable.<br />
“What’s exciting for us,<br />
is that these technologies are<br />
now within reach for local<br />
businesses here,” Lance adds.<br />
TACKLING YOUR<br />
PROBLEMS HANDS-ON<br />
AND HANDS-FREE<br />
Company-X is now a reseller for RealWear<br />
headmounted tablets, using creative software<br />
expertise to bring your ideas to life.<br />
500<br />
Technology<br />
Fast 500<br />
2018 APAC
8 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
CONVERSATIONS WITH<br />
MIKE NEALE OF NAI<br />
HARCOURTS HAMILTON<br />
Thinking of selling? What<br />
to consider in a changing<br />
market<br />
The property market, whether it be<br />
residential, rural or commercial,<br />
is and always will be a cycle. Often<br />
the decision of when to sell is driven<br />
by other factors that relate to personal<br />
circumstance or choice, not necessarily<br />
where we may be in the cycle.<br />
With a changing market and in fact any<br />
market, there are always opportunities for<br />
both sellers and buyers. Everybody has<br />
different reasons for selling and in New<br />
Zealand there are several methods of selling<br />
property which sellers need to consider<br />
- this will often relate to the situation or<br />
specifics of the particular property.<br />
When you are considering selling a<br />
property, it is important to understand the<br />
process and the various methods, whether<br />
it will be marketed widely or not, with<br />
or without a price and if there is a fixed<br />
timeframe.<br />
Auctions:<br />
• No fixed price<br />
• Creates urgency through a fixed timeframe<br />
• Creates open transparent competition<br />
between buyers<br />
• Bidders are purchasing on an unconditional<br />
basis<br />
Tenders:<br />
• No fixed price<br />
• Creates urgency through a fixed time<br />
frame<br />
• Creates an element of competition<br />
• Purchasers are likely to be conditional<br />
i.e. due diligence or finance<br />
Deadline Private Treaty<br />
• No fixed price<br />
• Creates urgency through a fixed time<br />
frame, but can be sold prior to the<br />
deadline date.<br />
• Creates an element of competition<br />
• Purchasers are likely to be conditional,<br />
although the incentive of being unconditional<br />
early can motivate some potential<br />
purchasers to avoid competition<br />
(Tenders or Deadline Private Treaty<br />
sale methods should be considered for<br />
complex properties or where there are<br />
ownership structures that have complex<br />
signoff or approval processes).<br />
Private Treaty<br />
• Usually with a fixed or ‘asking’ price<br />
• No time pressure or urgency for pur-<br />
Mike Neale - Managing Director,<br />
NAI Harcourts Hamilton.<br />
chasers to act<br />
• Will likely either be sold quickly<br />
(therefore potentially undersold) or<br />
remain on the market for an extended<br />
period of time (purchasers may deem<br />
the asking price to be unrealistic and<br />
therefore not enquire)<br />
• Conditional and unconditional offers<br />
can be made<br />
Tips:<br />
1. In a changing market it is more important<br />
than ever to have a robust marketing<br />
programme in place, to leave no<br />
stone unturned in order to find not just<br />
any buyer, but the best buyers.<br />
2. In relation to your particular property,<br />
check the track record and specialist<br />
market knowledge of the agents who<br />
you are selecting from. Interview more<br />
than one agent for the job.<br />
3. Consider incentivising the fee structure<br />
for the sale. With an incentivised<br />
commission structure, sellers and<br />
agents are both rewarded - the harder<br />
the agent works and the higher the<br />
price, the agent then also gets some<br />
added financial benefit. I recall one incentivised<br />
fee structure that started at<br />
2 percent as a base, which increased to<br />
20 percent for an absolute premium –<br />
and you will be glad to know that we<br />
got to that premium level.<br />
4. The element of competition is key to<br />
maximising any sales price.<br />
5. Not all auctioneers are created equal<br />
– and it’s not just about showing confidence<br />
and building rapport with the<br />
room, but most importantly about their<br />
negotiation skills with the potential<br />
purchasers to maximise the price they<br />
will pay, especially if the reserve is not<br />
yet met<br />
Cash is becoming king again, as finance<br />
becomes more difficult to secure,<br />
so you need to be dealing with the most<br />
credible buyers.<br />
Remember you only have one opportunity<br />
to put the property on the market<br />
for the first time – and the longer the property<br />
remains on the market unsold, the<br />
more purchasers ask the question about<br />
the issues with the property and whether<br />
the vendor’s price expectation is realistic<br />
or not.<br />
Little known fact:<br />
<strong>Waikato</strong> hospital has 24 operating theatres<br />
– according to my anaesthetist (due<br />
to my recent misadventure!).<br />
NAI Harcourts Hamilton<br />
Monarch Commercial Ltd MREINZ Licensed<br />
Agent REAA 2008<br />
Cnr Victoria & London Streets, HAMILTON<br />
07 850 5252 | hamilton@naiharcourts.co.nz<br />
www.naiharcourts.co.nz<br />
J5460P<br />
The Instillery’s Mike<br />
Jenkins addresses the<br />
Grow <strong>Waikato</strong> audience.<br />
<strong>Waikato</strong> tech sector<br />
poised for growth<br />
By RICHARD WALKER<br />
<strong>Waikato</strong> is the region of opportunity<br />
when it comes to tech. It has been New<br />
Zealand’s fastest growing tech area for<br />
the past two years, and exporting is a<br />
particular strength.<br />
Company-X co-founder<br />
David Hallett highlighted<br />
the opportunities<br />
during a Grow <strong>Waikato</strong><br />
forum in <strong>July</strong>.<br />
They exist partly because<br />
the sector has ground to make<br />
up. <strong>Waikato</strong>’s tech sector comprises<br />
6 percent of regional<br />
GDP, below the New Zealand<br />
average of 8 percent.<br />
Meanwhile, tech makes up<br />
4 percent of employment in the<br />
region, also lagging the larger<br />
regions.<br />
Matching the national average<br />
would see more than 2000<br />
jobs created and $350 million<br />
added to GDP, currently<br />
around $1.5 billion.<br />
Hallett highlighted exporting,<br />
an area where <strong>Waikato</strong><br />
punches above its weight with<br />
a 7.7 percent share of tech<br />
exports.<br />
“The best way to grow is<br />
to export. Trade surplus is a<br />
really good thing because it<br />
means the market's no longer<br />
constrained,” said Hallett,<br />
one of four speakers on digital<br />
technology at the event.<br />
“When you're exporting<br />
and have great international<br />
vision it means you're paying<br />
your taxes with foreign<br />
dollars. That's a really really<br />
cool place to be, and it helps<br />
us grow our country,” he said.<br />
“That's what the tech industry<br />
enables us to do.”<br />
A government initiative,<br />
Growing Innovative Industries<br />
in New Zealand, released<br />
earlier in the day, earmarked<br />
digital technology as one of its<br />
four industry transformation<br />
plans.<br />
Hallett welcomed its reference<br />
to supporting growth in<br />
the ICT export industry, along<br />
with its mention of a level<br />
playing field for New Zealand<br />
firms to compete for government<br />
business.<br />
“The procurement process<br />
in New Zealand is horribly<br />
broken so obviously they 're<br />
going to have a look at this.”<br />
Hallett was joined by CultivateIT<br />
operations manager<br />
Jannat Maqbool, Instillery<br />
director Mike Jenkins and<br />
South <strong>Waikato</strong> economic<br />
development manager Paul<br />
Bowden at the Grow <strong>Waikato</strong><br />
forum organised by Labour<br />
MP Jamie Strange and held at<br />
Wintec’s Atrium.<br />
Maqbool outlined CultivateIT’s<br />
involvement in<br />
<strong>Waikato</strong> events in its role as<br />
a connector, and Jenkins, who<br />
is on the NZTech board, gave<br />
a background to his company’s<br />
rapid growth as a cloud<br />
enabler.<br />
That was helped by the<br />
“epic young talent” in <strong>Waikato</strong><br />
coming out of the tertiary providers,<br />
he said.<br />
It’s the kind of young talent<br />
Bowden wants to see in his<br />
district, aided by a proposed<br />
digital development hub in<br />
Tokoroa. The hub, which is<br />
likely to require PGF funding,<br />
will include a space for developing<br />
young people’s digital<br />
skills, support for startups and<br />
a co-working space.<br />
“It's designed to be at the<br />
heart of the community, at<br />
the heart of everything we're<br />
trying to do in the South<br />
<strong>Waikato</strong>,” Bowden said.<br />
He described the growth of<br />
IT as central to the district’s<br />
traditional primary industries<br />
base, including dairy farming<br />
and forestry.<br />
“The forestry sector will<br />
be operating remote drones,<br />
it will be operating remote<br />
cutting devices, autonomous<br />
vehicles will be taking the logs<br />
to ports, so they as industries<br />
need IT skills,” he said.<br />
“What we're trying to do is<br />
not just about the future businesses,<br />
startups and entrepreneurs,<br />
it's also about supporting<br />
existing businesses that<br />
we've got to make them even<br />
more successful, and to create<br />
great opportunities to reduce<br />
digital disadvantage and<br />
inequality in South <strong>Waikato</strong>.”<br />
Hallett welcomed the<br />
planned Tokoroa hub as part of<br />
the way forward.<br />
“What they are talking<br />
about in South <strong>Waikato</strong> is<br />
really important to assist people<br />
and help them go through<br />
those formative stages of<br />
building a company.”<br />
In future, he also wanted to<br />
see more companies in the AI<br />
space, “playing with robotics,<br />
virtual reality, augmented reality.<br />
These are the areas where<br />
you can achieve amazing<br />
things.”<br />
The time was ripe for disruption<br />
of existing methods.<br />
“If we look at the way we do<br />
things and apply automation<br />
and some of these ideas we<br />
can achieve some really cool<br />
businesses and have global<br />
potential.”<br />
Startup seed capital was<br />
important, as was a regulatory<br />
environment suited to rapid<br />
growth businesses.<br />
“It would be great to see<br />
a lot more joint ventures<br />
between tech companies or<br />
tech entrepreneurs and existing<br />
companies to leverage<br />
their IP.<br />
“My big one, which is<br />
really important - CultivateIT<br />
is really enabling this - is the<br />
fostering of inter-company<br />
collaboration, businesses that<br />
traditionally compete, fostering<br />
that relationship so they<br />
can work together. If we work<br />
together for the economic benefit<br />
of our regions, of our country,<br />
that's the win for all of us.”<br />
• NZTech chief executive<br />
Graeme Muller says there<br />
are nearly 21,000 firms in<br />
the New Zealand tech sector,<br />
collectively investing<br />
$580 million in research<br />
and development, 35 percent<br />
of all R and D in the<br />
country. Tech employs more<br />
than 108,000 people and<br />
contributes to nine percent<br />
of New Zealand’s total<br />
exports.
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
9<br />
Support for young Pacific people<br />
Pacific young people living in <strong>Waikato</strong> will<br />
get backing to help access life-changing<br />
learning and earning opportunities.<br />
Five <strong>Waikato</strong> providers<br />
signed up at the <strong>July</strong><br />
launch of the Tupu<br />
Aotearoa initiative in Hamilton.<br />
“Tupu Aotearoa is about<br />
changing young people’s lives<br />
through new opportunities and<br />
pastoral support. Whether it is<br />
help finding the right kind of<br />
job or training, advice on preparing<br />
for interviews, or career<br />
counselling,” says Minister for<br />
Pacific Peoples Aupito William<br />
Sio.<br />
“Tupu Aotearoa will<br />
empower young people aged<br />
15 to 39 years to grow new life<br />
skills, kick-start their career<br />
prospects, and earn a good living,<br />
as well as provide employers<br />
with a skilled, motivated<br />
talent pool they need.<br />
“There are now more Pacific<br />
Te Wānanga o Aotearoa<br />
launches centre of innovation<br />
and entrepreneurship<br />
people born in New Zealand<br />
than ever before. Pacific have<br />
one of the fastest growing<br />
youth populations in Aotearoa,<br />
many proudly bilingual with<br />
bicultural parentage throughout<br />
regional New Zealand. This is a<br />
generation that is fast becoming<br />
the future workforce and consumers,<br />
entrepreneurs, sports,<br />
creative and community leaders<br />
that regional economies will be<br />
reliant on.”<br />
Tupu Aotearoa is the new<br />
name for the Pacific Employment<br />
Support Service (PESS)<br />
which reflects the expansion of<br />
the programme to regional New<br />
Zealand.<br />
The five <strong>Waikato</strong> providers<br />
are:<br />
The launch of Ahikōmako.<br />
Te Wānanga o Aotearoa<br />
has launched Ahikōmako,<br />
the Centre of<br />
Māori Innovation and Entrepreneurship.<br />
Ahikōmako is an entrepreneurial<br />
whare (house) where<br />
Māori innovation and business<br />
ideas can seed and prosper.<br />
Based at the Mangakōtukutuku<br />
campus of Te Wānanga o<br />
Aotearoa in Glenview, Hamilton,<br />
Ahikōmako provides<br />
a modern co-working space,<br />
business support, training,<br />
resources and business connections<br />
to help build sustainable<br />
business success.<br />
Ahikōmako houses an<br />
innovation hub - Te Toiotua<br />
- a vibrant, creative space<br />
that uses modern technology<br />
from 3D printing and movie<br />
production to photography,<br />
robotics and augmented reality<br />
to further advance business<br />
ideas.<br />
Ahikōmako will house<br />
exisiting programmes (kaupapa)<br />
such as Kōkiri, our<br />
Māori business accelerator<br />
programme, and Pakihi, a<br />
series of workshops and mentoring<br />
sessions designed for<br />
Māori business success.<br />
Aisha Ross, director of<br />
the Innovation Development<br />
Group at Te Wānanga<br />
o Aotearoa, said the Ahikōmako<br />
name was inspired by<br />
the ancient Māori legend<br />
when Māui tricked his ancestor<br />
Mahuika into sharing fire<br />
with him.<br />
After realising Māui had<br />
deceived her, Mahuika set<br />
the world alight. The inferno<br />
was eventually doused but the<br />
remnants of fire remained in<br />
the kōmako tree.<br />
“Our tupuna (ancestors)<br />
• K’aute Pasifika Trust - a charitable<br />
trust based in Hamilton<br />
that provides health, education<br />
and social services to<br />
Pasifika communities and all<br />
other ethnicities.<br />
• Solomon Group – the largest<br />
youth services provider in<br />
the country.<br />
• SENZ Charitable Trust – a<br />
charitable trust aimed at<br />
improving economic wellbeing<br />
and living standards and<br />
strengthened Pacific families<br />
and communities. SENZ is<br />
an existing provider of support<br />
services through Tupu<br />
Aotearoa in Auckland.<br />
• In-Work New Zealand Limited<br />
– New Zealand’s largest<br />
provider of government<br />
support services designed<br />
to help people into work.<br />
In-work is an existing provider<br />
of support services<br />
through Tupu Aotearoa in<br />
Auckland.<br />
• Alignz Recruitment - a<br />
Samoan family-owned and<br />
operated New Zealand Company<br />
discovered they could make<br />
fire by rubbing pieces of<br />
kōmako together.”<br />
“Fire evokes us to think, to<br />
be creative and to bring people<br />
together. We see Ahikōmako<br />
as playing a key part in building<br />
and growing sustainable<br />
Māori businesses for regional<br />
economic success.”<br />
Ahikōmako is supported<br />
by foundation partners<br />
<strong>Waikato</strong>-Tainui, Te Humeka,<br />
Te Waka, and Hamilton &<br />
<strong>Waikato</strong> Tourism. Major<br />
funders for this new venture<br />
are the Provincial Growth<br />
Fund and Te Puni Kōkiri.<br />
At the signing of the Tupu Aotearoa Collaboration Agreement were, from left, Laulu Mac<br />
Leauanae, chief executive, Ministry for Pacific Peoples, Meta Tyrell, national relationship<br />
manager, Alignz Recruitment, Adrian Roberts, managing director, In-Work Zealand Ltd,<br />
Nouha Achmar-Tavita, director, Moving Mountains, Barrett Ruakere, director, SENZ Charitable<br />
Trust, Leaupepe Rachel Karalus, chief executive, K’aute Pasifika Trust, Ruanna Tagalosa<br />
Letalu, director community relationships, Solomon Group, Patrick Rennell, chief executive,<br />
Horowhenua Learning Centre Trust.<br />
Experience care as it<br />
should be, experience<br />
the Braemar way.<br />
Braemar Hospital is one of the largest<br />
private surgical hospitals in New Zealand,<br />
and it’s here in Hamilton.<br />
With more than 100 world class specialists,<br />
10 state-of-the-art operating rooms, 84 beds<br />
including 32 private rooms, at Braemar<br />
you’ll receive the highest level of care.<br />
Choose the very best.<br />
Choose Braemar.<br />
braemarhospital.co.nz<br />
<strong>Waikato</strong> Branch – Upcoming events/courses<br />
At the Institute of Directors<br />
we’re on the pulse of governance.<br />
Connecting, equipping and<br />
inspiring directors through thought<br />
leadership and our extensive<br />
network, professional governance<br />
courses, events and resources.<br />
16 <strong>August</strong> <strong>2019</strong><br />
‘Budget <strong>2019</strong>’ with Minister Grant Robertson<br />
Time: 12.00pm – 2.00pm, FMG Stadium <strong>Waikato</strong><br />
Function in partnership with the <strong>Waikato</strong> Chamber of Commerce.<br />
21 <strong>August</strong> <strong>2019</strong><br />
‘Women in <strong>Business</strong> Leadership and Governance’<br />
Time: 12.00pm – 2.00pm, Avantidrome, Cambridge<br />
CPD: 2 points<br />
CPD: 2 points<br />
To register, please contact:<br />
Megan Beveridge,<br />
Branch Manager<br />
<strong>Waikato</strong>.branch@iod.org.nz,<br />
021 358772 or www.iod.org.nz<br />
5 September <strong>2019</strong><br />
‘Lessons from sports governance'<br />
Time: 5.00pm – 7.00pm, Arena Lounge, Claudelands Event Centre<br />
Function in partnership with the <strong>Waikato</strong> Pacific <strong>Business</strong> Network<br />
CPD: 2 points<br />
<strong>Waikato</strong> branch is kindly sponsored by:<br />
J1121P
10 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
Is your shop window gathering dust?<br />
PR AND COMMUNICATIONS<br />
> BY HEATHER CLAYCOMB<br />
Heather Claycomb is director of HMC Communications, a<br />
Hamilton-based, award-winning public relations agencys.<br />
When I was a little girl growing up in<br />
the US, one of the special activities my<br />
grandmother and I would do together is<br />
shopping at the largest department store in<br />
Lancaster, Pennsylvania – Watt & Shand.<br />
One of the most exciting<br />
parts of those regular<br />
shopping excursions<br />
was the anticipation of seeing<br />
the huge shop windows –<br />
some as large as eight to ten<br />
metres long – and the fashion<br />
stories told through the creative<br />
mannequin displays.<br />
Christmas was an especially<br />
exciting time of the<br />
year and driving by the big<br />
downtown department store<br />
windows was, if you can<br />
believe it, on the top of the list<br />
of holiday activities.<br />
Fast forward to <strong>2019</strong> and<br />
most businesses no longer<br />
have a shop window. Even for<br />
those retail shops that do, little<br />
effort is put into telling a<br />
story within them. When’s the<br />
last time you stopped to look<br />
at a creative window display?<br />
What hasn’t changed from<br />
now to then, however, is that<br />
people will visually seek<br />
out information, messages,<br />
imagery and stories before<br />
they purchase your product<br />
or service.<br />
What has changed is that<br />
nowadays your ‘shop window’<br />
is your online presence,<br />
specifically your website.<br />
So, what does your shop<br />
window say? Just like the<br />
purpose of the old department<br />
store display, is it visually<br />
beautiful, easy to interpret at<br />
a glance, positive, rich with<br />
clever content and constantly<br />
changing?<br />
And most importantly,<br />
does your online presence<br />
invite people inside to get<br />
them one step closer to purchase?<br />
For some businesses, their<br />
online shop window is dusty,<br />
covered in cobwebs with a<br />
few dead bugs in the corner,<br />
their mannequins have broken<br />
limbs and are wearing fashions<br />
from 2005.<br />
If you think it might be<br />
time to freshen up your online<br />
shop window, here are a few<br />
things to consider before you<br />
get started:<br />
Build it on the right platform<br />
You would never locate your<br />
exclusive dress shop inside an<br />
industrial building in Te Rapa.<br />
It’s critical to get your<br />
platform right. There are an<br />
incredible number of website<br />
companies and platforms<br />
available. If you need a very<br />
complex website for a major<br />
organisation, that’s going<br />
to require a very different<br />
technology system behind it<br />
than an online brochure for a<br />
start-up SME.<br />
Get the guts right<br />
The experience inside your<br />
store must live up to the hype<br />
promised in the window.<br />
A beautiful home page<br />
can draw your visitor to look<br />
at additional pages on your<br />
website, but if you don’t have<br />
compelling written and visual<br />
content, you’ll lose your shopper<br />
quickly. Find a writer who<br />
understands how to write for<br />
the web, because it’s a special<br />
skill. And ensure every<br />
element on the page works<br />
together to create a logical<br />
flow that’s easy on the eye.<br />
Invest in imagery<br />
No one’s going to inquire<br />
about buying your latest fashions<br />
if your mannequins are<br />
dressed in rags.<br />
The photos, videos and<br />
graphics on your website need<br />
to be suited to an online environment<br />
and they need to be<br />
of the highest quality. Work<br />
with professionals to get it<br />
right and put in place a regular<br />
routine to keep it fresh.<br />
Don’t forget the signposts<br />
A shop won’t survive if it<br />
depends solely on passers-by<br />
and impulse shopping.<br />
Once you’ve got your website<br />
ready, don’t forget to lead<br />
people there with some basic<br />
Google, online and social<br />
ads. It doesn’t always take a<br />
huge budget to ensure your<br />
company is popping up when<br />
people are searching for the<br />
goods or services you provide.<br />
So, ensure your web<br />
investment includes an ongoing<br />
budget for essential online<br />
wayfinding.<br />
Gender diversity and governance<br />
By JULIE HARDAKER<br />
Lawyer and governance<br />
professional and Chair of<br />
Women on Boards NZ<br />
There is no shortage of<br />
female candidates for<br />
board roles in New Zealand.<br />
There are plenty of qualified<br />
and capable women in<br />
this country with the skills and<br />
expertise to fill board positions<br />
in all sectors.<br />
It’s always a cause for celebration<br />
when there is a positive<br />
move in gender diversity at<br />
governance level. Last month<br />
the Minister for Women, Julie-<br />
Anne Genter, announced that<br />
women occupying seats on<br />
state sector boards and committees<br />
had reached a record<br />
level of 47.4 percent for 2018,<br />
up from 45.7 percent in 2017.<br />
The New Zealand government<br />
set a target of 50 percent last<br />
year for the more than 2600<br />
appointments that are made to<br />
state sector boards every year<br />
from large SOEs through to<br />
community trusts and it seems<br />
to be working.<br />
But the results from the<br />
private sector are sobering.<br />
Fewer than one in four directors<br />
of New Zealand’s top 100<br />
companies are women, and 20<br />
of our top 100 corporates have<br />
no female board members at<br />
all. And at senior management<br />
level, only four of the CEOs<br />
running the NZX’s top 100 are<br />
women. Why are women not<br />
getting appointed and are gender<br />
diversity targets required in<br />
the private sector?<br />
Mandatory quota targets<br />
are being used in other countries<br />
to reduce unconscious<br />
bias and closed shop selection<br />
to overcome barriers to gender<br />
equality in governance. A common<br />
example used to illustrate<br />
quotas is Norway where in<br />
2003 it became law for listed<br />
companies to have at least 40<br />
percent female members on<br />
their boards. The results show<br />
good progress.<br />
In New Zealand the argument<br />
put forward for mandatory<br />
quotas is that progress on<br />
gender equality has been painfully<br />
slow and a step change<br />
is needed. Those opposed say<br />
quotas will result in appointing<br />
women without the skills and<br />
experienced needed and that<br />
‘making up the numbers’ is<br />
demeaning for women.<br />
Another approach to<br />
achieving equality was recently<br />
presented by academic Lata<br />
Gangadharan, an experimental<br />
economist at Monash University<br />
who has been undertaking<br />
research about an opt-out<br />
system. Under this system,<br />
women must choose to opt-out<br />
of a selection process which<br />
automatically has everyone<br />
in the running, rather than<br />
women opting in and putting<br />
themselves forward. She told<br />
the New Zealand Association<br />
of Economists conference in<br />
Wellington a few weeks ago<br />
that this system statistically<br />
brings more female candidates<br />
to the selection pool and can be<br />
used to improve gender diversity.<br />
She says this system can<br />
also bring to the surface people<br />
with a far broader range of personality<br />
traits and experiences<br />
and diversity.<br />
The Ministry for Women<br />
has a database of experienced<br />
women that boards can access<br />
to find suitable candidates.<br />
Women on Boards and the<br />
Institute of Directors also have<br />
access to a large database of<br />
women who are experienced<br />
governance professionals.<br />
Board appointments are<br />
about appointing the best candidates<br />
for the job ensuring<br />
that fair consideration is given<br />
to all candidates whatever their<br />
gender.
Julie Hardaker Lawyers<br />
juliehardaker.co.nz<br />
+64 21 284 8618<br />
EMPLOYMENT<br />
LAW<br />
RELATIONSHIP<br />
PROPERTY<br />
PUBLIC<br />
LAW
-<br />
12 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
EU free trade talks close<br />
in on tougher issues<br />
By RICHARD WALKER<br />
A New Zealand free trade agreement with<br />
the European Union by the end of the year<br />
looks unlikely as the EU grapples with<br />
Brexit and other issues.<br />
With the fifth round of<br />
talks just concluded<br />
in Brussels, senior<br />
MFAT official Michelle Slade<br />
told a room of <strong>Waikato</strong> exporters<br />
that the tougher issues are<br />
starting to come to the fore.<br />
That is set to include the<br />
thorny issue of geographical<br />
indications, though the Treaty<br />
of Waitangi exception to safeguard<br />
the interests of Māori -<br />
often dealt with towards the end<br />
of other negotiations - has been<br />
agreed up front.<br />
Along with Brexit, the EU<br />
has been preoccupied with<br />
finishing a deal with the Mercatur<br />
group of Argentina, Brazil,<br />
Uruguay and Paraguay, as<br />
well as going into a change of<br />
administration, Slade said at the<br />
event organised in <strong>July</strong> by the<br />
<strong>Waikato</strong> branch of ExportNZ.<br />
That means concluding<br />
an agreement this year as<br />
originally planned is looking<br />
increasingly unlikely.<br />
Slade described the EU as<br />
the “big missing link” in New<br />
Zealand’s FTA framework, and<br />
the numbers suggest the potential<br />
benefits are large.<br />
The EU is New Zealand’s<br />
third largest trading partner<br />
after China and Australia, with<br />
$23 billion in two way trade in<br />
2018. Minus the UK, two-way<br />
trade with continental EU will<br />
still be $15 billion a year.<br />
When it comes to services<br />
trade, the EU is second largest<br />
for New Zealand, and in 2018<br />
the EU accounted for more than<br />
14 percent of New Zealand's<br />
total trade.<br />
The EU agreement, once<br />
concluded, will mean around<br />
65 percent of New Zealand’s<br />
trade would be covered by preferential<br />
and improved free trade<br />
agreements, Slade said.<br />
She said agricultural market<br />
access was an important objective<br />
for New Zealand, with a lot<br />
of trade currently under quite<br />
restricted quota conditions.<br />
“That is something we are<br />
seeking to address in the negotiations.<br />
It is a very sensitive<br />
area with the EU; they have<br />
long resisted those kinds of<br />
more open provisions.<br />
“So we're not under any illusions<br />
that that area is going to<br />
be an easy one, but New Zealand's<br />
objective remains seeking<br />
comprehensive tariff elimination<br />
for goods and seeking<br />
ways in which we can address<br />
the sensitivities.”<br />
One of the trickier areas is<br />
set to be around geographical<br />
indications, most commonly<br />
used for European wines and<br />
spirits.<br />
“Champagne is a very classic<br />
example, where the geographical<br />
indication, the quality<br />
and reputation of that particular<br />
product, is anchored in where<br />
the goods come from, and is<br />
able to be established as such.<br />
“The EU has a very active<br />
policy on pursuing protections<br />
for its geographical indications.”<br />
The system is elaborate<br />
and not black and white even<br />
for countries within the union.<br />
Slade gave feta as an example,<br />
with debates about whether<br />
Denmark can produce a product<br />
called feta or only Greece<br />
can.<br />
The EU is seeking protection<br />
for around 2100 names in<br />
its negotiations with New Zealand,<br />
most of them for wines.<br />
“We already have legislative<br />
protection for wine and<br />
spirit geographical indications,<br />
but in New Zealand we don't<br />
extend that GI protection at the<br />
moment to food products, and<br />
so this is likely to be a very central<br />
and challenging part of the<br />
negotiations.”<br />
Meanwhile, Slade said both<br />
the UK and New Zealand had<br />
been clear since the Brexit<br />
referendum that they would<br />
look to negotiate an early and<br />
high-quality free trade agreement<br />
once Britain is in a position<br />
to do so.<br />
She said New Zealand had<br />
been quick to establish trade<br />
policy dialogue with the UK, as<br />
one of three priority free trade<br />
agreement partners along with<br />
Australia and the US.<br />
Significant progress has<br />
been made on regulatory continuity<br />
with similar agreements<br />
negotiated to those with the<br />
EU, ready to kick in once Britain<br />
leaves.<br />
There has also been discussion<br />
around market access<br />
arrangements. Slade described<br />
that as a complex area, with<br />
New Zealand’s access into<br />
Britain governed for the past<br />
quarter century by WTO commitments<br />
made by the UK as<br />
part of the EU. “You may have<br />
seen some references in the<br />
media to the way that the UK<br />
would like to propose to deal<br />
Michelle Slade said the EU was the “missing link”<br />
in New Zealand’s free trade agreements.<br />
with those, post-Brexit, that<br />
give rise to very real concerns<br />
for our exporters as to diminished<br />
quality and quantity of<br />
the access.”<br />
MFAT has also been seeking<br />
to raise awareness of potential<br />
practical issues of trade disruption,<br />
including issues like large<br />
queues at customs checkpoints.<br />
“The bulk of these practical<br />
issues won't be New Zealand-specific,<br />
they will be much<br />
more to do with the requirement<br />
in a no-deal Brexit situation for<br />
each side of the Channel to be<br />
doing customs inspections and<br />
things that they haven't been<br />
doing for 40 years. There's a<br />
lot of potential for third parties<br />
like New Zealand traders to be<br />
caught up in that.”<br />
Getting the most from<br />
free trade agreements<br />
Slade urged exporters in her<br />
audience to access the ministry’s<br />
tariff finder (https://www.<br />
tariff-finder.govt.nz/) in order<br />
to maximise benefits from free<br />
trade agreements. It gives comparative<br />
benefits under different<br />
schemes and Slade said it<br />
was worth keeping a watch on<br />
because in some agreements<br />
tariffs are phased over time.<br />
She also said to let the ministry<br />
know if there were concerns<br />
over non-tariff measures.<br />
“As tariffs at border<br />
have come down, regulatory<br />
requirements have become<br />
more significant, and we have<br />
seen in some instances non-tariff<br />
measures have sprung up.<br />
“In some cases, particularly<br />
onerous labelling requirements<br />
or particularly complicated<br />
standards or the way they are<br />
enforced can be more than you<br />
would expect in that circumstance<br />
and therefore something<br />
we can take up. Let us know.”<br />
Complementary is key: local companies partner<br />
for beverage showcase<br />
After a long and stressful<br />
day at work, some may<br />
come home and put<br />
the jug on, while others might<br />
choose to pour themselves a<br />
dram and unwind.<br />
Whether you find yourself<br />
in camp tea or on team whisky,<br />
two <strong>Waikato</strong> businesses have<br />
teamed up to demonstrate how<br />
the two beverages are more<br />
alike than you might think.<br />
Zealong Tea Estate’s blend<br />
master Amy Reason, together<br />
with Ash Parmar from Eight<br />
PM, have pooled their expertise<br />
and created a one-off tasting<br />
menu which pairs select Zealong<br />
teas with rare whiskies.<br />
While each pairing will be<br />
accompanied by a bite-sized<br />
“flavour cue”, the menu is<br />
unique in that the focus is on<br />
two beverages, rather than pairing<br />
one beverage with food.<br />
Amy explains that pairing<br />
the whiskies with the teas is all<br />
about identifying the flavour<br />
notes in both that will work in<br />
harmony with each other.<br />
“You don’t want to just<br />
match up the same flavours,<br />
rather identify flavour notes<br />
that complement each other<br />
and highlight the different complexities<br />
of each.”<br />
And with both kinds of beverage<br />
boasting aroma and tasting<br />
notes spanning from smoky<br />
to floral and everything in<br />
between, it is not a simple task.<br />
Luckily, Amy has 15 years of<br />
tea industry experience behind<br />
her, and Ash has been in the<br />
whisky business for 14 years.<br />
The two will share their<br />
knowledge during an event for<br />
Father’s Day, demonstrating<br />
how to taste, smell, and appreciate<br />
whisky and tea like a connoisseur,<br />
and highlighting the<br />
reasons they have chosen each<br />
pairing.<br />
They will also give insight<br />
into how provenance and production<br />
methods can allow<br />
these different flavours to<br />
develop.<br />
The featured whiskies are<br />
from The Single Cask, an<br />
award-winning label which<br />
Eight PM is importing into<br />
New Zealand for the first time.<br />
“This whisky company has<br />
an interesting concept — they<br />
select just one cask at a time<br />
from an independent Scotch<br />
distillery and allow it to age<br />
before releasing it at cask<br />
strength with no additives, so<br />
it’s whisky presented to you at<br />
its purest form,” Ash says.<br />
This results in rare whisky<br />
expressions, a perfect match for<br />
pure New Zealand-grown tea,<br />
which is itself a prize-winning<br />
rarity in the tea world.<br />
For whisky-lovers or<br />
tea-lovers, those who enjoy<br />
both or those who are new to<br />
either, this upcoming event is<br />
the perfect introduction to how<br />
the worlds of premium tea and<br />
fine whisky intertwine.<br />
Father’s Day Whisky & Tea<br />
Pairing will be held at Zealong<br />
Tea Estate on <strong>August</strong> 31,<br />
6pm-9pm. Tickets include:<br />
• Tasting menu of five Zealong<br />
teas and five The Single Cask<br />
whiskies, each accompanied<br />
by a petite flavour cue<br />
• Tea and whisky expertise<br />
from the menu designers,<br />
guiding you through<br />
each pairing<br />
• A selection of canapés<br />
inspired by the tasting menu<br />
A cash bar will be available<br />
following the tasting, for those<br />
who wish to further indulge in<br />
their favourite whisky or tea.<br />
Tickets are limited and<br />
available now from www.zealong.com/shop<br />
(under Vouchers).<br />
- Supplied copy<br />
-
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
13<br />
Chamber sets out blueprint for future<br />
<strong>Waikato</strong> Chamber of Commerce chief<br />
executive Chris Simpson is promoting a<br />
blueprint called Pro <strong>Waikato</strong>, charting a path<br />
forward until 2030.<br />
It includes five “cultures”,<br />
with opportunities and<br />
actions for each one. They<br />
are <strong>Business</strong> and Community,<br />
Information, Rates and Development<br />
Contributions, Transport<br />
and Best <strong>Business</strong> Services.<br />
The blueprint describes<br />
the future as fast changing and<br />
dynamic and says: “The real<br />
opportunity for the Chambers<br />
(on behalf of business) is to<br />
make sure that the solutions are<br />
in place so <strong>Waikato</strong> can benefit<br />
from the disruption that is rapidly<br />
becoming the norm.”<br />
Chris Simpson answers<br />
10 questions from <strong>Waikato</strong><br />
<strong>Business</strong> <strong>News</strong>.<br />
Why a blueprint now? It’s<br />
pretty simple – demand and<br />
supply. We are probably going<br />
to see a bigger migration by<br />
business and people to <strong>Waikato</strong><br />
when the expressway opens.<br />
So, with the <strong>Waikato</strong> expressway<br />
about to open fully and the<br />
rapidly changing face of commerce,<br />
the most important thing<br />
that we can as an advocacy body<br />
is to push for what we want. We<br />
are 113 years old, and we must<br />
show leadership about what we,<br />
as business, need. And what we<br />
believe local and central government<br />
must work towards to<br />
deliver the most productive and<br />
profitable business community.<br />
So, we think the time is now,<br />
before the expressway dumps<br />
Auckland on our back doorstep.<br />
Where are you at with the process?<br />
We are currently going out<br />
to our members checking with<br />
them what they see the next 10<br />
years as delivering. We don’t<br />
want to write a blueprint that<br />
is esoteric and ambiguous. The<br />
blueprint must be exactly that,<br />
a blueprint that we will follow<br />
to deliver on a prosperous future<br />
for all <strong>Waikato</strong> business people,<br />
entrepreneurs and people who<br />
have jobs in our industries.<br />
Who do you envisage being<br />
on the proposed action group<br />
to deliver the cultures of<br />
purpose? Leaders from the<br />
IT, property, logistics and HR<br />
world will be key movers on<br />
this. Also, capital in the form of<br />
banks and venture capitalists –<br />
they must be represented. It’s<br />
about getting the balance right<br />
of place, people, and money.<br />
Otherwise if it’s not done in unison,<br />
the blueprint will become<br />
nothing more than a glorified<br />
coffee table magazine. However,<br />
it must have a driver that’s<br />
based on what’s good for ensuring<br />
we can deliver profitable<br />
and sustainable business here in<br />
<strong>Waikato</strong>.<br />
In Culture 1, you refer to a<br />
“reforecasting of councils’<br />
long-term plans to reflect<br />
the issues and opportunities<br />
facing business in <strong>Waikato</strong>”.<br />
This seems to suggest you<br />
think they are not doing that<br />
at the moment. What needs<br />
to change and how will you<br />
work towards that? Yeah,<br />
good question. You only have<br />
to look at Hamilton and the<br />
productivity of the city is going<br />
backwards, something like -0.2<br />
percent in 2018. So, no, we<br />
don’t think they are at all and it’s<br />
important that we in business,<br />
in a collective way, point out<br />
where things can be done better<br />
through planning. Which is why<br />
it’s important that we bring the<br />
right people to the conversation<br />
with councils.<br />
In general, there are a lot of<br />
areas in the blueprint that<br />
involve local government.<br />
How do you intend to work<br />
with councils to achieve your<br />
goals? With about 12 councils<br />
that we have to deal with in the<br />
area, it is all about working with<br />
them. However, we are looking<br />
at taking it a step further. We<br />
will push a conversation about<br />
local body amalgamation. It<br />
seems nuts to have so many<br />
councils and a regional council<br />
for only 500,000 people. There<br />
must be a better way, and it’s a<br />
better way that we want to tease<br />
out through this Blueprint.<br />
You refer to pushing for local<br />
body amalgamation where<br />
appropriate. The government<br />
has ruled out local body amalgamation<br />
and mayors were<br />
not receptive when you raised<br />
this a few months ago. Is it a<br />
dead duck? This government<br />
has ruled it out. But, this government<br />
also will listen to the<br />
will of the people. So, a proper<br />
campaign that is well thought<br />
out and shows them where there<br />
is opportunity for <strong>Waikato</strong> is<br />
something we must push. And,<br />
if this government doesn’t do<br />
anything, well, approx. every<br />
1095 days there’s a new general<br />
election, so we will get a government<br />
in the future to agree<br />
with us! After all, with this one<br />
we have history on our side.<br />
When it comes to Culture 2,<br />
you want “proper analysis,<br />
analytics and an open source<br />
<strong>Waikato</strong> digital platform to<br />
share data with the end user<br />
in real time” as an achievement<br />
for the first year. That’s<br />
a tight timeframe - how will<br />
you achieve this? It is a tight<br />
timeframe, and it’s a timeframe<br />
that needs to be the focus. The<br />
best way to deliver on data like<br />
this is to work with both central<br />
and local government to see<br />
where we can work together<br />
to pull this data through for us<br />
here in <strong>Waikato</strong>. There are also<br />
opportunities to bring our members<br />
into providing relevant data<br />
which will help them make better<br />
investment decisions. Is it<br />
pie in the sky? Well, based on<br />
what we need for tomorrow re<br />
better information and analytics,<br />
the question will be how do we<br />
do it – and that’s something that<br />
must be pushed.<br />
<strong>Waikato</strong> Chamber of Commerce<br />
chief executive Chris Simpson.<br />
You refer to creating a “G3”<br />
Economic Development Zone,<br />
between Auckland, <strong>Waikato</strong><br />
and Tauranga/Bay of Plenty.<br />
Who do you envisage being<br />
part of this group? And how<br />
do you see it being set up?<br />
This is where the Chambers of<br />
<strong>Waikato</strong>, Auckland and Tauranga<br />
have strength combined.<br />
It’s how we leverage our international<br />
connections and our<br />
membership to the International<br />
Chambers of Commerce to<br />
bring good ideas and investment<br />
to all three of our areas. And,<br />
because we aren’t council/government<br />
funded, it’s something<br />
that we can do in a very nimble<br />
and expedient way.<br />
Who do you see being involved<br />
in a <strong>Waikato</strong> infrastructure<br />
and business committee under<br />
Culture 3? And your suggested<br />
<strong>Waikato</strong> infrastructure/rates<br />
committee? If that<br />
includes councils, how will<br />
you encourage their involvement?<br />
This one is the key. By<br />
infrastructure, we don’t just<br />
mean roads, we mean IT. And<br />
the people and organisations<br />
that will be involved here must<br />
be from the logistics and export<br />
sector. A keen focus here is on<br />
how we can help both drive better<br />
productivity in our region, as<br />
well as getting practical advice<br />
from this committee which we<br />
can share and engage with at<br />
an international and local level.<br />
Either with our members/business,<br />
or with government and<br />
local government.<br />
Do you see the <strong>Waikato</strong><br />
Municipal Endowment Fund<br />
working quite differently<br />
from the current Hamilton<br />
Endowment Fund? Great<br />
question – yes, very much. It’s<br />
how we direct local government<br />
and their strategic property arms<br />
to think about where they will<br />
get the best investment return<br />
for their bucks. Again, we need<br />
the right analytics and people<br />
involved to help steer the conversation<br />
as to where the best<br />
investment should happen. And<br />
the current Hamilton endowment<br />
fund, well, a lot of that is<br />
sitting in a bank account offsetting<br />
debt. That’s not what the<br />
Act of Parliament says it should<br />
be doing. So, we must advocate<br />
better investment choices for<br />
councils.<br />
Phone 07 834 6000<br />
Email lawyers@nwm.co.nz<br />
Web www.nwm.co.nz<br />
We’re growing and adding expertise to our firm. Meet our newest team members.<br />
Geraldine Austin<br />
Senior Associate<br />
Private Client<br />
Robert Davies<br />
Associate<br />
Commercial Disputes/Employment<br />
Damandeep Sadhra<br />
Senior Solicitor<br />
Family Disputes<br />
Tia Faiaoga<br />
Solicitor<br />
Private Client<br />
Hannah Mills<br />
Solicitor<br />
Private Client<br />
Alex Fanning<br />
Solicitor<br />
Family Disputes<br />
Jordyn Coxhead<br />
Law Clerk<br />
Corporate & Commercial
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1. Life Unlimited administrators Sue Davies, left,<br />
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2. Life Unlimited chair John Dobson, left, and<br />
chief executive Mark Brown, right, with guest<br />
speaker Mohamud Mohamed at the Life<br />
Unlimited in-service held at Hotel Jet Park,<br />
Hamilton Airport, <strong>July</strong> 4-5, celebrating 40<br />
years of working for Living Independence for<br />
Everyone.<br />
3. Guest speaker Stewart Best of Male Support<br />
Service, Hamilton, with Altogether Autism<br />
national manager Catherine Trezona and<br />
PRISM sales and delivery Amanda Phillips.<br />
4. Life Unlimited staff from all over New Zealand<br />
gathered for the annual in-service.<br />
5. Celebrating at the Jukebox Diner and Classics<br />
Museum in Dinsdale, Hamilton with the<br />
Drifters Rock n Roll Club.<br />
6. Mobility scooter service technician Sean<br />
Keliher, left, chats with hearing therapist<br />
Susan Lennie.<br />
7. The organising committee for the Life<br />
Unlimited in-service, from left, Kelly Booth,<br />
Todd Stephenson, Judy Preston, Sue Davies,<br />
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WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
15<br />
All about people, says 40-year stalwart<br />
Long-serving Life Unlimited chair John<br />
Dobson remembers selling roses on<br />
a windswept Victoria Street in the<br />
organisation’s early days, and realising<br />
things needed to change.<br />
Since then the organisation<br />
has become more businesslike<br />
and extended<br />
its reach throughout New Zealand,<br />
providing services for<br />
people with disabilities.<br />
Life Unlimited Charitable<br />
Trust marked its 40th birthday<br />
in <strong>July</strong> with more than two<br />
thirds of its staff attending a<br />
two-day in-service programme<br />
at Hamilton Airport’s Hotel Jet<br />
Park.<br />
Dobson has been a trustee<br />
since the organisation’s inception<br />
as the Disabled Living<br />
Centre (<strong>Waikato</strong>) Trust in<br />
1979, and became chair in<br />
1991.<br />
He told attendees the organisation<br />
was founded when<br />
three charities looking after<br />
various parts of the disability<br />
sector decided they needed to<br />
work more closely together.<br />
That goal proved elusive and<br />
the organisation turned to identifying<br />
gaps.<br />
“It wasn't about repeating<br />
what's been done; as long as<br />
it's being done well by someone<br />
out there and servicing a<br />
need we didn't have to be there.<br />
So we started off, we ran the<br />
total mobility system around<br />
Hamilton with vans as taxis<br />
with ramps on the back, so we<br />
ran that until the taxis took it<br />
over, and we got out of it.<br />
“That to me is one of the<br />
philosophies that has remained<br />
with us: don't do it if you don't<br />
have to, but if there's a need<br />
let's get in there, identify it and<br />
make a good job of it.”<br />
The approach saw them<br />
pick up Hearing Therapy services.<br />
“There was a need there;<br />
the organisation that was running<br />
at the time had got into<br />
a little bit of strife,” he said.<br />
“The beauty of that service is<br />
strategically it gave us a footprint<br />
across New Zealand, and<br />
it's been the springboard for a<br />
number of other services we've<br />
been able to successfully provide.”<br />
That kind of business acumen<br />
has driven the organisation,<br />
with a step shift coming<br />
when they realised street<br />
bucket collections weren’t<br />
going to be sufficient.<br />
“I remember selling roses<br />
in Victoria St every year, and<br />
the wind would be whistling<br />
up bloody Victoria St and<br />
you'd be begging people to put<br />
some money in a bucket. We<br />
soon realised we weren't going<br />
to make a difference if we followed<br />
that philosophy. So we<br />
became more businesslike.”<br />
The organisation made an<br />
important appointment, Adri<br />
Isbister as chief executive.<br />
“Adri was a young woman<br />
who came to us with no experience,<br />
an absolutely amazing<br />
person. We took a punt on her,<br />
and we said, we want to make<br />
this self-sustaining, go away<br />
and get us some income-earning<br />
businesses, which we've<br />
done.”<br />
The name was changed<br />
to Life Unlimited in 1997 to<br />
reflect the wider scope of services<br />
provided.<br />
In 2006, Life Unlimited<br />
won the Westpac <strong>Waikato</strong><br />
<strong>Business</strong> of the Year award.<br />
Dobson remembered looking<br />
at the graph they put in with<br />
their application, showing their<br />
revenue growing over six years<br />
from about $300,000 to $6<br />
million, and profitability also<br />
increasing. “We spent every<br />
damn cent of that money on<br />
good causes, which is great.”<br />
It’s been a long journey<br />
since the organisation got<br />
its start in a house rented off<br />
council for $40 a week. “You<br />
would have a board meeting in<br />
the back and if you dropped a<br />
marble on the floor as you got<br />
up from the table it would beat<br />
you to the front door. it was a<br />
shocking building, but it pulled<br />
us all together and gave us a<br />
home.<br />
“We've got a lot more businesslike<br />
about the way we do<br />
things and I don't think that's<br />
bad. We've got to be careful<br />
that we're still a caring organisation.<br />
it's all very well to be<br />
businesslike but if you forget<br />
about people you've lost your<br />
plot. The people are at all levels,<br />
they are our customers,<br />
they are our funders, and more<br />
importantly our people within<br />
the organisation.”<br />
As a not for profit organisation<br />
Life Unlimited’s responsibility<br />
is to people who access<br />
its services which includes:<br />
· Needs assessment service<br />
coordination in the Hutt<br />
Valley and Gisborne.<br />
· Free and independent<br />
national Hearing Therapy<br />
services.<br />
· Disability and autism information<br />
and advice.<br />
· <strong>Waikato</strong> community programmes<br />
for people with<br />
disabilities.<br />
· An extensive range of products<br />
through its Mobility<br />
Centre stores in Lower<br />
Hutt, Hamilton, Tauranga,<br />
Gisborne and Rotorua.<br />
“What underpins it for me<br />
is the word ‘equality’.” Dobson<br />
said. “I think everyone<br />
should have the same opportunities<br />
in this society and that's<br />
what we've got to work to.”<br />
Chair John Dobson, left, receives a 40th anniversary<br />
certificate from chief executive Mark Brown.<br />
Don’t spend<br />
money on<br />
marketing…<br />
unless you really know where it will take you<br />
It’s easy to be tempted<br />
by the latest gizmos or<br />
by what sounds like a great<br />
media discount. But without<br />
a clear direction, you could<br />
be travelling the wrong path.<br />
A common-sense approach<br />
to building your brand and<br />
telling your story.<br />
Do you need to step back and<br />
reassess if your brand looks and<br />
feels right for your business?<br />
Do your marketing activities<br />
genuinely fit with your goals or<br />
your changing marketplace?<br />
If you have any doubts that your brand or marketing strategies<br />
are right for your business, let’s get you back on track.<br />
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16 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
Retailer plays part in<br />
bringing life back to town<br />
By TE AHUA MAITLAND<br />
It’s a big risk to open a retail store in<br />
a small town, but Nicola Waea loves a<br />
challenge.<br />
Her shop, Ironic, is the<br />
newest retail business<br />
in the South <strong>Waikato</strong><br />
town of Tokoroa. The store<br />
sells homeware, clothing, gifts<br />
and florist and opened in May,<br />
down what was once a thriving<br />
one-lane street. Today, there<br />
are noticeably many empty<br />
shops around the town and<br />
Waea is trying to change that<br />
by bringing back life and faceto-face<br />
interaction.<br />
“I wanted to bring back<br />
communication and interaction,<br />
so people coming into<br />
the store and not ordering<br />
everything online,” she said.<br />
“No one walks around town<br />
any more, and that’s a challenge<br />
that all small-town stores<br />
face.”<br />
Some have said she’s crazy<br />
- but Waea knows if it doesn’t<br />
work out, she’s at least given it<br />
a shot.<br />
“I am a risk taker and I<br />
felt our town deserved something<br />
like this,” she said. “You<br />
see similar stylish shops in<br />
<strong>Waikato</strong>, such as Cambridge,<br />
Te Awamutu, Matamata, and I<br />
thought there was definitely a<br />
market for one here.”<br />
The store sells everything<br />
from fresh flowers to candles,<br />
baby items, artwork and jewellery.<br />
It also has a website.<br />
People no longer have to head<br />
out of town after work to the<br />
nearest Hamilton, Rotorua or<br />
Taupō for last minute gifts.<br />
Waea had heard many people<br />
complain that there was<br />
“nothing” in the town, so she<br />
hopes those people utilise the<br />
shop and choose to support<br />
local businesses.<br />
The town’s main shopping<br />
precinct, which runs alongside<br />
the main highway, SH1,<br />
is undergoing a $4 million<br />
makeover. Construction began<br />
in March on the road, parking<br />
and walkways and there will<br />
be new plaza area for visitors<br />
and locals, public toilets,<br />
Talking Pole artwork and 100<br />
car parks.<br />
Waea sees the CBD development<br />
as only a positive thing<br />
and hopes the makeover will<br />
help promote the town and<br />
Nicola Waea wants to bring back<br />
communication and interaction.<br />
encourage people to support<br />
local.<br />
Waea is no stranger to<br />
owning her own business and<br />
likes to not keep her eggs in<br />
one basket. She owns a painting<br />
business, Y-R’s Painters,<br />
and The Sign Shop, a graphic<br />
design store. She has seen the<br />
ups and downs of small-town<br />
businesses over the years, from<br />
strikes out at Kinleith Mill to<br />
changing seasonal work. But<br />
they’ve always adapted and<br />
made it through.<br />
“It’s hard work with all the<br />
businesses, but I am passionate<br />
about helping out this town. I<br />
would love to see more shops<br />
and more people taking risks.<br />
Even if there were more shops<br />
like Ironic - competition is not<br />
a bad thing, it’s constructive.<br />
There is money in this town<br />
and we just have to change our<br />
mindset.”<br />
Young women experience<br />
infrastructure industry<br />
Hundreds of young<br />
women throughout the<br />
country have experienced<br />
a taste of working in<br />
the infrastructure industry in a<br />
programme designed to showcase<br />
different career options.<br />
The industry is forecast to<br />
require around 44,000 more<br />
people over the next five<br />
years. New recruits are vital<br />
to keep the industry operating<br />
and women are significantly<br />
underrepresented, only<br />
accounting for about 6 percent<br />
of new trainees.<br />
Every year Connexis – the<br />
Industry Training Organisation<br />
(ITO) for infrastructure<br />
–targets young women with<br />
its annual Girls with Hi-Vis<br />
(GWHV) campaign. This year<br />
the campaign was held in May<br />
and June.<br />
The nationwide campaign<br />
sees companies in the civil,<br />
energy, telecommunication<br />
and water industries open<br />
their doors for a day to women<br />
who are interested in knowing<br />
more about what they do and<br />
the career opportunities available.<br />
Getting behind the controls<br />
of a digger was a huge hit at<br />
the GWHV event in Hamilton<br />
at Connell Contractors.<br />
So much of a hit that Connell<br />
Contractors are planning to<br />
help one of the Putaruru College<br />
students who attended the<br />
open day into a job.<br />
Putaruru College careers<br />
adviser Margaret Brunton says<br />
the day was a great success<br />
with the girls, especially the<br />
‘digger school’, which offered<br />
a practical aspect. They also<br />
enjoyed hearing first-hand<br />
about working in the industry<br />
from female staff at Connells.<br />
Connexis chief executive<br />
Toby Beaglehole said<br />
the support from industry<br />
and employers for this year’s<br />
GWHV was “fantastic”.<br />
“We’ve seen our future<br />
apprentices, engineers, and<br />
leaders arrive, cautious and<br />
slightly hesitant, and leave<br />
curious, enthusiastic and<br />
engaged.”<br />
GWHV held 18 events<br />
from Northland through to<br />
Invercargill with a total of 450<br />
attendees.<br />
Digger driving – a huge hit at Connell Contractors’ GWHV event.
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
17<br />
Te Waka helping to boost<br />
business in <strong>Waikato</strong><br />
This month marks Te Waka’s one year<br />
anniversary. Looking back over this last<br />
year, it’s important for us to reflect on<br />
how far we have come, where we plan to<br />
go, and what our influence has been with<br />
regards to the <strong>Waikato</strong> region’s economic<br />
development.<br />
Though Te Waka has<br />
only been around for 12<br />
months, our <strong>Business</strong><br />
Growth Team has been operating<br />
for a number of years and<br />
has assisted many regional<br />
businesses with their goals of<br />
expansion. Such businesses<br />
include local start-up company<br />
Torutek, who work on a<br />
variety of projects including<br />
facial recognition systems that<br />
help identify problem gamblers.<br />
Like many businesses we<br />
work with, Torutek had excellent<br />
potential and growth aspirations<br />
– they just needed the<br />
right guidance to turn their<br />
business into a reality.<br />
Our business growth<br />
DRIVING DEVELOPMENT<br />
> BY MICHAEL BASSETT-FOSS<br />
Chief executive, Te Waka: <strong>Waikato</strong>’s economic development agency<br />
team manager, Craig Purcell,<br />
worked closely with Torutek<br />
in securing office space at<br />
<strong>Waikato</strong> Innovation Park, and<br />
start-up grants through Callaghan<br />
Innovation. Torutek is<br />
now thriving, have sustainable<br />
cash flow, positive profitability,<br />
and in its own words,<br />
“couldn’t have hoped for<br />
better.” (See Torutek’s story,<br />
page 51.)<br />
Our assistance and influence<br />
with businesses in the<br />
region continues to progress,<br />
and recently Te Waka,<br />
along with the <strong>Waikato</strong> District<br />
Council, has been working<br />
with Australia’s biggest<br />
bed-maker, Comfort Group,<br />
in developing a $1 billion<br />
manufacturing and housing<br />
community.<br />
Despite the challenge<br />
of getting new<br />
businesses underway,<br />
we have contributed<br />
to the region’s<br />
wider economic<br />
development and<br />
I sense this will<br />
become even more<br />
prevalent in the near<br />
future.<br />
Comfort Group, who owns<br />
Sleepyhead, SleepMaker and<br />
Dunlop Foams, has bought<br />
176ha of rural land where it<br />
is intended to build a mixeduse<br />
community with more<br />
than 1000 new homes, while<br />
enhancing its manufacturing<br />
space.<br />
We expect to see more projects<br />
like this on the horizon<br />
given <strong>Waikato</strong> is in a unique<br />
central location, and home to<br />
a high concentration of innovation<br />
and business potential.<br />
This being said, it has become<br />
more evident that new businesses<br />
need support to achieve<br />
their goals and strategic priorities.<br />
Our team here will continue<br />
to work closely with<br />
businesses in finding out what<br />
their challenges and aspirations<br />
are, and how we can<br />
best move forward in terms of<br />
planning and connecting them<br />
to the right people.<br />
A key component for a lot<br />
of businesses, particularly<br />
those getting off the ground,<br />
is funding. What many people<br />
may not know is that Te Waka<br />
can provide access to this.<br />
Our NZTE Capability<br />
Voucher funding assists businesses<br />
with partial funding<br />
towards capability development<br />
and training. We also<br />
provide access to Callaghan<br />
Innovation grants that provide<br />
R&D funding for new<br />
businesses. As we are a strong<br />
supporter of Māori business,<br />
we can also link people with<br />
Māori trusts throughout the<br />
region.<br />
In the last 12 months, Te<br />
Waka has supported $90m in<br />
applications to the Provincial<br />
Growth Fund (PGF) and<br />
approximately $26m in central<br />
government funding has been<br />
secured. Despite the challenge<br />
of getting new businesses<br />
Michelle Hollands has been appointed strategic<br />
partnerships and projects manager.<br />
underway, we have contributed<br />
to the region’s wider<br />
economic development and I<br />
sense this will become even<br />
more prevalent in the near<br />
future.<br />
Our move to increase capability<br />
in the team also continues<br />
to be a key focus going forward.<br />
Recently we appointed<br />
Michelle Hollands to the role<br />
of strategic partnerships and<br />
projects manager – a role that<br />
will involve working alongside<br />
businesses developing<br />
and implementing sector strategies.<br />
Michelle comes to us<br />
from Sport <strong>Waikato</strong>, where she<br />
managed and led the implementation<br />
of the Regional<br />
Sports Facilities Plan.<br />
Before that, she was a<br />
self-employed strategy consultant<br />
and worked with some of<br />
New Zealand’s leading companies<br />
to guide and facilitate<br />
the development of market-led<br />
research plans.<br />
Her expertise adds to our<br />
effort in increasing capacity in<br />
the team, and we look forward<br />
to welcoming her as we continue<br />
to expand and enhance<br />
our impact in <strong>Waikato</strong>.
What’s with the why?<br />
What do you want out of your marketing and communications?<br />
Because if you don’t really know, it won’t really be effective.<br />
Doesn’t sound like rocket science, does it?<br />
As the world celebrates<br />
the 50th anniversary of<br />
the first moon landing,<br />
I keep thinking about the story<br />
of the NASA janitor. You may<br />
have heard it, but here it is just<br />
in case.<br />
The story goes that, before<br />
the Apollo 11 mission, President<br />
John F Kennedy was touring<br />
the NASA facility. As he<br />
was walking around talking to<br />
staff, he came across a janitor.<br />
When the President asked him<br />
what he did for NASA, he got<br />
an unexpected reply.<br />
The janitor could have given<br />
a short-term response. “I’m<br />
sweeping this corridor.” But he<br />
chose to not be blinkered by his<br />
immediate goals and environment.<br />
His answer could have been<br />
driven by his personal KPIs and<br />
the needs of the other NASA<br />
staff, his stakeholders, by saying<br />
“I’m keeping this place<br />
clean for the everyone who<br />
works here”.<br />
But he didn’t. He took the<br />
ultimate big picture view. He<br />
was a living example of what<br />
the organisation was there to<br />
do. He had the understanding<br />
to see beyond his own world –<br />
literally.<br />
“I’m helping put a man on<br />
the moon.”<br />
This is what the current<br />
buzzword lexicon calls the<br />
‘why’. It might also be referred<br />
to as the purpose, the key proposition,<br />
the reason for being or<br />
core objective. Ironically, some<br />
might call it the mission. (See<br />
what we did there.)<br />
But whatever you call it,<br />
and wherever it fits into other<br />
parts of your planning, if you<br />
can’t explain what you want<br />
to achieve, you’re probably<br />
going to be floating aimlessly<br />
in space.<br />
Fifty years on, we could say<br />
that putting a man on the moon<br />
was really one objective on the<br />
way to a broader ‘why’ in terms<br />
of what mankind would achieve<br />
as a result of this incredible feat.<br />
But the example does serve as a<br />
reminder for us to think big and<br />
step away from the detail and<br />
the now.<br />
I was at a networking event<br />
where we had to introduce ourselves<br />
and say what our business<br />
was all about. A standout<br />
answer for me was from the<br />
owner of a restaurant and bar.<br />
He could have said he sold food<br />
and drink. He could have said<br />
he gives customers great dining<br />
experiences in a place for people<br />
to socialise. But no, he said<br />
he “creates memories through<br />
food and friends”.<br />
I have lost track of how<br />
many times over the years I’ve<br />
had to ask clients or potential<br />
clients that ultimate question,<br />
rather than it be one of the first<br />
things they tell me.<br />
We’d regularly have clients<br />
come to us asking for a<br />
brochure, for example, only<br />
to work through the process to<br />
discover that a brochure wasn’t<br />
what they needed at all. Their<br />
problem could be solved by a<br />
smart bit of PR, or their message<br />
could hit home harder through a<br />
well-targeted advertising campaign.<br />
Yes, a brochure might<br />
have been right for some circumstances,<br />
but it shouldn’t<br />
necessarily have been the first<br />
tactic, leapt to purely because it<br />
was what other companies did<br />
or because it was a format they<br />
could relate to themselves.<br />
It wasn’t our job to shake<br />
them out of their comfort zone<br />
or say they were wrong in their<br />
thinking. It was our job to find<br />
out what outcome they wanted<br />
and help them get there.<br />
That’s not a criticism. In<br />
business, we all naturally find<br />
times when we get focused<br />
TELLING YOUR STORY<br />
> BY VICKI JONES<br />
Vicki Jones is director of Dugmore Jones, Hamilton-based brand<br />
management consultancy. Email vicki@dugmorejones.co.nz<br />
on immediate needs, market<br />
demands or reactive responses<br />
to whatever our competitors<br />
are doing. Or we jump on the<br />
bandwagon of a new technological<br />
idea or marketing trend,<br />
or build an approach around<br />
themes that are in vogue.<br />
Yes, all those influences,<br />
and more, should be part of our<br />
marketing and communications<br />
planning, as we have to understand<br />
the people we’re targeting<br />
and the environment in which<br />
they make their decisions.<br />
But we also have to relate<br />
this to what our brand is there<br />
to do and how our marketing<br />
will achieve that. Where does<br />
this campaign or piece of collateral<br />
fit in to the wider story<br />
we want to tell? What problem<br />
are we trying to solve, what are<br />
we trying to change, what need<br />
are we trying to fulfil? Does it<br />
sit comfortably with how we<br />
want to be perceived?<br />
I’m not suggesting every<br />
piece of marketing demands a<br />
soulful weekend retreat of navel<br />
gazing, getting in touch with<br />
your business’s inner feelings.<br />
But take time to put yourselves<br />
in the shoes of NASA’s janitor,<br />
and think beyond the immediate<br />
tangible outcomes of your<br />
marketing to the bigger story<br />
your brand needs to tell.<br />
Commercial Property<br />
Management & Valuation<br />
At Bayleys, we believe relationships are what businesses are built on and how they succeed.<br />
We understand that to maximise the return on your property you need:<br />
Professional property management<br />
Expert valuation advice<br />
A business partner that understands your views and goals<br />
Mike Gascoigne<br />
Branch Manager<br />
P 07 834 6690 M 027 430 8311<br />
mike.gascoigne@bayleys.co.nz<br />
Curtis Bones<br />
Senior Commercial Property Manager<br />
P 07 834 3826 M 027 231 3401<br />
curtis.bones@bayleys.co.nz<br />
James Harvey<br />
Commercial Facilities Manager<br />
P 07 839 0700 M 027 425 4231<br />
james.harvey@bayleys.co.nz<br />
Matt Straka<br />
Registered Valuer<br />
P 07 834 3232 M 021 112 4778<br />
matt.straka@bayleys.co.nz<br />
SUCCESS REALTY LTD, BAYLEYS, LICENSED UNDER THE REA ACT 2008<br />
ALTOGETHER BETTER<br />
Residential / Commercial / Rural / Property Services
TŪ TONU NEW BUILD<br />
New rehabilitation<br />
centre combines<br />
best of both worlds<br />
Tū Tonuis a physical rehabilitation centre with a Māori twist.<br />
It is the first of its kind in the <strong>Waikato</strong>, possibly even New<br />
Zealand, and provides a community of practice where<br />
clinicians and traditional healers work collaboratively. From<br />
physiotherapists to traditional Māori healing, massage therapy,<br />
counselling, yoga, personal training and acupuncture.<br />
Their vision is “to be a<br />
leading rehabilitation<br />
centre that exists to<br />
improve health and well-being<br />
by delivering high quality care<br />
and preventative services.”<br />
Tū Tonu combines clinically-proven<br />
rehabilitation<br />
and preventative methods<br />
with indigenous processes to<br />
improve your health. Through<br />
this unique blended model of<br />
delivery along with their education<br />
programmes, It aims<br />
to address rampant long-term<br />
health conditions that have a<br />
disproportionate impact on<br />
Māori - such as diabetes, lung<br />
disease and chronic pain.<br />
The facility officially<br />
opened on Wednesday 17 <strong>July</strong><br />
in Hamilton. There is a beautiful<br />
feeling when you step<br />
through the doors of Tū Tonu.<br />
There is no judgement and<br />
a real sense of purpose and<br />
connectivity. You are greeted<br />
warmly at reception and then<br />
taken through to the number<br />
of services provided. There’s<br />
consult rooms for massage<br />
therapy, cupping and podiatry,<br />
an indoor basketball court,<br />
large space for group classes,<br />
a gym with all the equipment<br />
for strength and rehabilitation,<br />
a kitchen to help with nutrition<br />
and an artificial running track.<br />
Tu¯ Tonu founder and managing director Timi Tapara.<br />
The layout of the facility<br />
moves in a circle as you make<br />
your way around, starting from<br />
being immobilised and can’t<br />
move well, to playing sport<br />
and completely functioning<br />
and managing your own programme,<br />
balancing in the other<br />
services to maximise your<br />
well-being.<br />
Tū Tonu Founder and Managing<br />
Director Timi Tapara<br />
said it is a place for everyone.<br />
No matter your age, fitness<br />
level, ethnicity, sexuality, you<br />
are all welcome.<br />
“It doesn’t matter who you<br />
are, this is not just a Māori<br />
organisation that only serves<br />
Māori. We’ve worked really<br />
hard to break that stigma. It is<br />
a service that can help uplift<br />
and provide for all that wish to<br />
utilise it.”<br />
The name “Tū Tonu” can be<br />
interpreted in a variety of ways<br />
- the word Tū refers to standing<br />
up and overcoming adversity,<br />
Continued on page 20<br />
TŪ TONU REHABILITATION CENTRE NOW OPEN<br />
Tū Tonu is a New Zealand based health<br />
company dedicated to establishing new<br />
rehabilitation standards that will contribute<br />
to improved health and well-being for all.<br />
OUR VISION<br />
To be a leading rehabilitation centre that<br />
exists to improve health and well-being<br />
by delivering high quality care and<br />
preventative services.<br />
EXPERIENCE TŪ TONU JOURNEY<br />
Step into our world and experience<br />
“hauora” a holistic state of well-being.<br />
Come and experience it for yourself.<br />
ACC Accredited primary treatment<br />
provider – No Referrals needed.<br />
Phone 07 595 0611<br />
20 Karewa Place<br />
Pūkete, Hamilton 3200<br />
GET SOCIAL WITH US<br />
www.tutonu.com
20 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
TŪ TONU NEW BUILD<br />
Locker Bros<br />
CONSTRUCTION<br />
New rehabilitation<br />
centre combines best<br />
of both worlds<br />
• New Housing<br />
• Renovations<br />
• Site Work<br />
• Retaining Walls<br />
• Commerical & Residential<br />
Tim and Andy are proud to be associated<br />
with Kingsbeer Construction on the new build of<br />
Tū Tonu New Zealand Rehabilitation Centre<br />
Andy 0274621176 | Tim 0272969880 | Locker@xtra.co.nz<br />
From page 19<br />
which within its context can<br />
translate to health concerns<br />
through injury or illness.<br />
The word Tonu suggests<br />
an elongated period, which<br />
speaks to their long-term commitment<br />
to help those back to<br />
full health. To connect with<br />
whānau, hapū and iwi, and<br />
to advocate for, educate and<br />
promote sustained lifestyle<br />
changes that will improve<br />
long-term overall health.<br />
Tū Tonu aspires to<br />
contribute to each<br />
kete through the<br />
sharing of knowledge<br />
and practices that<br />
further support<br />
hauora.<br />
The design logo encompasses<br />
a whare made from<br />
two ‘T’ letter forms, which<br />
stand for the ‘Tū Tonu’ name.<br />
The whare symbolises stability,<br />
safe space, kaitiakitanga,<br />
manaakitanga, and shelter.<br />
Inside the whare stands a figure<br />
who represents Tūmatauenga,<br />
“God of War”. Tūmatauenga is<br />
holding a tewhatewha, which<br />
symbolises strength, courage,<br />
and resilience. In Tainui narratives<br />
as the ancestor of humankind.<br />
The woven pattern through<br />
the logo represents interconnectedness<br />
and the confluence<br />
of holistic hauora services in<br />
this space. The harakeke itself,<br />
pays tribute to its wide-ranging<br />
uses including rongoā or<br />
medicinal applications, associated<br />
with traditional Māori<br />
healing practices. Lastly,<br />
through the art of strips of the<br />
harakeke come together to<br />
create a kete, which is a representation<br />
of the repository<br />
of skills, tools and knowledge<br />
that tangata whaiora bring into<br />
this space.<br />
Tū Tonu aspires to contribute<br />
to each kete through<br />
the sharing of knowledge and<br />
practices that further support<br />
hauora.<br />
There is a dedicated professional<br />
team of 28 that work<br />
with their clients and their<br />
whānau to help them with their<br />
general hauora (well-being).<br />
The custom-built facility is<br />
1000 square metres and took<br />
18 months to build by Hokioi<br />
Builders, a Tainui whānau<br />
business established by two<br />
passionate creators, Natasha<br />
and Paddy Willison-Reardon.<br />
Continued on page 22<br />
Another Successful Build<br />
What we do:<br />
• Steel and Timber Framing<br />
• Full or Partial Project Management<br />
• Commercial Builds<br />
• Building Maintenance for residential properties<br />
• Renovations<br />
• Shop fit-outs<br />
• Multi-story commercial building<br />
Project management Residential Commercial<br />
Hokioi is a whanau business established by two passionate creators Natasha and Paddy<br />
Willison-Reardon.<br />
By starting Hokioi they were able to help other people bring their building needs to reality, with<br />
over 25 years in the industry Hokioi has been able to grow and establish a reputable portfolio.<br />
Paddy started his study specialising in Plaster Board fixing and finishing, he then continued<br />
on with a passion for the industry and gained qualifications in Carpentry, Specialist Interiors<br />
(Proprietary partitions and suspended ceilings), Project Management and Apprenticeship<br />
Assessor. He has been involved in many large scale commercial projects of some wellknown<br />
franchise chains Burger King, Burger Fuel, Hardy’s Health Shops, Braemar Private<br />
Hospital. Paddy also has experience with both timber and steel frame residential builds,<br />
completing builds such as duplex builds, large scale 700+ sqm steel frame homes, new<br />
builds, extensions and renovations.<br />
Since starting Hokioi, Paddy and Natasha have brought their children and grand-children<br />
on-board and they now work as a collective to ensure Hokioi is always providing quality,<br />
efficient workmanship.<br />
CONTACTS:<br />
021-024-47450<br />
info@hokioisolutions.com<br />
www.hokioisolutions.com
TŪ TONU NEW BUILD<br />
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
21<br />
HAVING A CLEAR OUT?<br />
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• Household Waste Service<br />
• Commercial Waste Service<br />
• Organic Waste Service<br />
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• Competitive Rates<br />
Weekly collections, fortnightly collections and<br />
monthly collections.<br />
240 Litre WHEELIE BINS<br />
Think local - Think Cambridge Hire Bins<br />
Leanne and her team would like to congratulate<br />
Kingsbeer Construction on the new build for<br />
Tū Tonu Rehabilitation Centre<br />
BIG enough to compete SMALL enough to care!<br />
07 827 3375<br />
202569AA<br />
Placemakers are<br />
proud to be a chosen<br />
supplier to Kingsbeer<br />
Construction<br />
Building supplies • timber<br />
• frame and truss • power tools<br />
• hand tools<br />
• bathroom supplies • paint<br />
• Longrun Roofing<br />
CHIEFS!<br />
• Architectural Profiles<br />
• Metal Tiles<br />
• Rainwater Products<br />
• Accessories<br />
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CONGRATULATIONS<br />
ON YOUR WIN<br />
The Official Community Partner<br />
07 282 0710 | waikato@theroofingstore.co.nz<br />
THE TEAM BEHIND NEW ZEALAND’S INVESTEC THE SUPER TEAM BEHIND RUGBY NEW TEAMS ZEALAND’S<br />
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22 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
TŪ TONU NEW BUILD<br />
Combine Concrete Cutting (2004) Ltd is proud<br />
to associated with Kingsbeer Construction and<br />
Tu Tonu Rehabilitation in the construction<br />
of the new centre.<br />
New rehabilitation<br />
centre combines best<br />
of both worlds<br />
From page 20<br />
Tapara said the idea to build<br />
something like this came to<br />
him while living in Australia.<br />
He was born and raised there,<br />
and while he was completing<br />
his Masters in Physiotherapy<br />
at Victoria University, they<br />
looked at health strategies for<br />
the Indigenous population.<br />
“Some barriers were they<br />
didn’t like to come to the<br />
‘concrete jungle’, they didn’t<br />
like driving two hours for a<br />
20 minute appointment and<br />
they didn’t like the individual<br />
one on one concept because<br />
they’ve never lived like that,”<br />
Tapara said.<br />
“So we started devising<br />
meaningful times that groups<br />
of 10 could come to places,<br />
and instead of coming in for 20<br />
minutes, they would come for<br />
two hours and work with us in<br />
a meaningful block.”<br />
Tapara is no stranger to the<br />
health and fitness industry. He<br />
was once a promising young<br />
rugby player coming through<br />
the Australian age-group levels,<br />
until he suffered many<br />
injuries including four knee<br />
surgeries by the time he was<br />
21 years old. He had to retire<br />
early, and went on to become a<br />
physiotherapist.<br />
He returned to New Zealand<br />
and opened his eyes to<br />
te reo and Māori tikanga. He<br />
began to understand the interconnection<br />
of emotional, spiritual<br />
and mental wellbeing<br />
when we are physically hurt.<br />
“We’ve always just been<br />
given Western rehabilitation -<br />
you must do this and do that.<br />
We isolate the injury straight<br />
away. So it’s now about understanding<br />
the entire person first<br />
and foremost and planting the<br />
seeds of returning back to what<br />
we were always designed to<br />
be - functioning in a community<br />
and connecting all of our<br />
hauora.”<br />
He said Māori often feel<br />
the Western world makes<br />
them feel isolated, alone and<br />
rejected. He wants to change<br />
that. And while Tū Tonu won’t<br />
magically fix you, it will help<br />
provide the right services to<br />
make you embrace that inner<br />
warrior. You will push the<br />
boundaries of health and wellness<br />
and be a part of meaningful,<br />
holistic health care.<br />
The building space is<br />
owned by property developers<br />
Kingsbeer Properties Ltd. Special<br />
mention to Trent McIntosh<br />
at Macos Builders, CM Glass,<br />
Xtreme Fit for the workout<br />
gear, Jamieson Design, Regal<br />
Joinery, Burgeon Signs, International<br />
Sports Service for the<br />
basketball courts and Unreal<br />
Lawns for the running tracks.<br />
Call us today: 027 495 2793
TŪ TONU NEW BUILD<br />
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
23<br />
One-stop shop<br />
to help business<br />
people grow<br />
Paul Kingsbeer and Timi Tapara.<br />
Paul Kingsbeer, founder and director<br />
of Kingsbeer Properties Ltd, has more<br />
than 30 years’ experience in the building<br />
industry and commercial property market.<br />
Kingsbeer Properties<br />
was born from business<br />
people approaching<br />
Paul wanting a new<br />
purpose-built commercial<br />
building that would fit the<br />
needs specifically for their<br />
business, but who were leading<br />
busy lives and needed<br />
someone to take care of the<br />
whole project.<br />
“What we found is that<br />
successful business people,<br />
whose companies are in a<br />
time of growth, were wanting<br />
a one-stop shop that will take<br />
care of their physical premises<br />
growth requirements,” Paul<br />
says.<br />
A prime example of this<br />
was finding the right site,<br />
council zoning requirements<br />
and specifications for their two<br />
tenants at 20 Karewa Place,<br />
Tū Tonu and Burnsco. Both<br />
businesses had very individual<br />
and specific requirements, and<br />
they were able to meet both<br />
their needs for future growth.<br />
“As a keen fisherman and<br />
frequent visitor of Burnsco it<br />
was great to be part of their<br />
new flagship retail outlet,”<br />
Paul says.<br />
Both Paul and Sue Kingsbeer<br />
were especially excited<br />
to be part of the Tū Tonu<br />
development with their belief<br />
in integrating modern conventional<br />
medicine with alternative<br />
well-being practices.<br />
“At long last there is a centre<br />
for everyone that combines<br />
traditional ACC recognised<br />
specialists, with alternative<br />
practices” says Sue, whose<br />
professional ballet career was<br />
cut short due to injury.<br />
“I for one, will never go<br />
anywhere else when injured.”<br />
For an injured person to<br />
have the ability to access all<br />
of these resources in one place<br />
is amazing. These facilities<br />
include, physio, specialist<br />
rehab gym trainers, acupuncture,<br />
massage and nutritionists,<br />
to name a few. Each specialist<br />
has full access to the<br />
files and information on where<br />
an individual is at in their<br />
injury recovery which makes<br />
the transition from injury to<br />
full recovery so much easier.<br />
“As a busy and active person,<br />
this is something I have<br />
been searching for, for a long<br />
time” says Sue.<br />
“Paul and I fully support<br />
Timi and his team with their<br />
successful and innovative<br />
healthcare business. We are<br />
proud to have been right there<br />
next to them in assisting them<br />
fulfil their dream of providing<br />
the next level of injury based<br />
and sports professional healthcare<br />
to New Zealanders.”<br />
Paul and Sue believe that<br />
these success stories are<br />
becoming more and more<br />
common in Hamilton and the<br />
greater <strong>Waikato</strong>, as our best<br />
business people mix innovation,<br />
hard work and risk,<br />
which is a formidable formula<br />
for success.<br />
But to enable the growth<br />
required to meet their strategic<br />
plans, they are often in a<br />
position of needing to relocate<br />
their business to a purpose-built,<br />
desirable location.<br />
Understandably many business<br />
people are reluctant to<br />
make the move with fears that<br />
it will interrupt their business<br />
productivity and focus.<br />
This is where Kingsbeer<br />
Properties can be of major<br />
assistance. Paul and Sue<br />
Kingsbeer can source the<br />
land, work with the planners<br />
to meet council planning<br />
restrictions, design buildings<br />
to the client’s specific requirements,<br />
complete the full scope<br />
of works, assist in the interior<br />
design consultations and fitout<br />
the final works.<br />
The Kingsbeers are<br />
co-owners of the 100 percent<br />
New Zealand owned company<br />
Steel Shed Systems NZ Ltd,<br />
which has branches throughout<br />
New Zealand, and having<br />
been award winning Registered<br />
Master Builders for over<br />
25 years in both commercial<br />
and residential builds, clients<br />
can be assured that the quality<br />
will be of the second to none.<br />
So the next question is: ‘to<br />
build - or to lease?’ This is an<br />
important factor that needs<br />
to be discussed with financial<br />
advisors and will depend<br />
largely on growth plan and<br />
financial strategies.<br />
Kingsbeer Properties specialises<br />
in providing either<br />
option to meet business<br />
requirements.<br />
“Whether you are wanting<br />
us to source the land and build<br />
a building to meet your businesses<br />
growing needs, for you<br />
to lease long term, or you own<br />
a piece of land that you would<br />
like us to build on that you<br />
will own, is totally up to you.<br />
“Either way KPL are here<br />
to assist you in providing the<br />
physical building requirements<br />
for you to meet your<br />
long term growth and financial<br />
goals.”<br />
- Supplied copy<br />
SPECIALISING IN RURAL, COMMERCIAL AND INDUSTRIAL BUILDINGS.<br />
We are your nationwide design and build specialists<br />
• Rural • Commercial • Industrial • Warehouses • Fitness centres • School halls • Shed/house combinations • Milking sheds<br />
201854AA<br />
Kingsbeer Construction Ltd 5 Karewa Place, Te Rapa, Hamilton<br />
phone 07 8466442 or mobile 0274 439 136 email paulk@steelshedsystems.co.nz<br />
www.steelshedsystems.co.nz
24 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
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HAMILTON<br />
1 The Boulevard, Te Rapa, Hamilton<br />
WWW.WINGER.CO.NZ<br />
(07) 838 1249
<strong>Waikato</strong> architecture wows<br />
A minimalist Japanese inspired home and<br />
a refined bush lodge are just two of the<br />
award-winning designs recognised in <strong>July</strong><br />
as winners of <strong>Waikato</strong> Regional ADNZ<br />
Resene Architectural Design Awards.<br />
Every year, the awards<br />
celebrate innovative,<br />
sustainable and exceptionally<br />
designed projects from<br />
around New Zealand. Awarding<br />
designs in multiple categories,<br />
the awards recognise residential,<br />
commercial, alterations,<br />
interiors and multi-use projects<br />
designed by members of Architectural<br />
Designers New Zealand<br />
(ADNZ).<br />
This year, nine awards were<br />
presented to four designers in<br />
the <strong>Waikato</strong> region. The winners<br />
were Kris Wilson of Design<br />
House Architecture Ltd, Tane<br />
Cox of Red Architecture, Noel<br />
Jessop of Noel Jessop Architecture<br />
and Adam Taylor of Adam<br />
Taylor ARCHITECTURE.<br />
Kris Wilson was a major winner<br />
on the night, receiving three<br />
awards for two projects. His<br />
design, EUCALYPT-HAUS,<br />
won the Residential New Home<br />
between 150m2 and 300m2<br />
Architectural Design Award and<br />
the Resene Colour in Design<br />
Award. A Hamilton renovation<br />
project also by Wilson titled<br />
‘Test of Character’ received<br />
the Residential Alterations and<br />
Additions Architectural Design<br />
Award.<br />
EUCALYPT-HAUS sits<br />
on an incredible Raglan site<br />
with a backdrop of eucalyptus<br />
trees and views of mountain<br />
ranges and sea. A relaxed and<br />
refined bush lodge, the design is<br />
intended to be elegantly brutal.<br />
Judges said the home sits<br />
with assurance on its site, carefully<br />
arranging angles, volumes,<br />
and sightlines to choreograph<br />
domestic life. This is demonstrated<br />
from the welcoming<br />
frontage facing the approach up<br />
the long driveway, to the external<br />
room that almost projects<br />
residents out into the view.<br />
Tane Cox of Red Architecture<br />
received two architectural<br />
design awards for Shibui<br />
House in Tamahere. The home<br />
received a Residential New<br />
Home over 300m2 Architectural<br />
Design Award and the Residential<br />
Interiors Architectural<br />
Design Award.<br />
The brief for Shibui House<br />
was for a sophisticated, modern<br />
family home with generous<br />
space and volume. Despite having<br />
a large footprint, the spatial<br />
arrangement needed to facilitate<br />
intimate connections between<br />
the space and people. It also<br />
needed to create a sense of journey<br />
and enhance the experience<br />
of the client’s collection of artworks.<br />
In response to this brief, the<br />
Duncan & Ebbett - Volvo<br />
Japanese discipline of shibui<br />
was adopted for its celebration<br />
of complexity and restraint.<br />
The house has been stripped<br />
of adornment and presents a<br />
strong, minimal composition.<br />
A detached asymmetric timber-shingled<br />
ancillary building,<br />
a gravel garden and a long path<br />
create a minimalist, sculptural<br />
approach to the house. Inside<br />
the house, interiors have been<br />
treated with the same shibui<br />
principles.<br />
Judges said the home tells<br />
a coherent story through the<br />
extraordinary commitment to its<br />
concept.<br />
“The use of colour is subtle,<br />
with the delicate use of pinks<br />
and the rich warm timber central<br />
to the theme. This is a design<br />
that strongly reflects the way the<br />
clients want to live.”<br />
Noel Jessop of Noel Jessop<br />
Architecture received the Commercial/Industrial<br />
Architectural<br />
Design Award for his work on<br />
the first free-standing Volvo<br />
car dealership in New Zealand<br />
called ‘Duncan & Ebbett –<br />
Volvo’.<br />
The design of the building<br />
had to meet the international<br />
corporate identity of the Volvo<br />
brand, as well as creating a<br />
space that would seamlessly<br />
accommodate two other vehicle<br />
brands.<br />
Judges praised Jessop for<br />
his pragmatic and functional<br />
design, saying it expressed the<br />
crisp, cool, precise qualities<br />
associated with the brand.<br />
In addition to the commercial/industrial<br />
award, Noel<br />
Jessop also received a Highly<br />
Commended in the residential<br />
new home between 150m2 and<br />
300m2 category for his work on<br />
Durham, and a Commended in<br />
the residential new home over<br />
300m2 category for his work on<br />
a Hamilton project titled ‘Open<br />
Home’.<br />
Adam Taylor of Adam Taylor<br />
ARCHITECTURE received<br />
a highly commended in the new<br />
home over 300m2 category<br />
for his design, Pauanui Vice.<br />
Sitting on a wide elbow site at<br />
the extreme edge of Pauanui<br />
waterways in the Coromandel,<br />
the home is a refined executive<br />
residence with incredible views<br />
of canals, harbour and ranges<br />
beyond.<br />
Architectural Designers<br />
New Zealand CEO Gregory<br />
Watts said <strong>Waikato</strong> designers<br />
were pushing boundaries and<br />
reaping the rewards.<br />
“In the new home over<br />
300sqm category, three <strong>Waikato</strong><br />
designers received recognition.<br />
This is highly unusual but<br />
demonstrates the talent and<br />
EUCALYPT-HAUS<br />
innovation in the region. From<br />
Japanese inspired minimalist<br />
design, to car dealerships and<br />
elegant homes of distinction,<br />
the <strong>Waikato</strong> has wowed us all,”<br />
says Watts.<br />
Regional ADNZ Resene<br />
Architectural Design Awards<br />
are being held across the country<br />
in the leadup to the national<br />
ADNZ <strong>2019</strong> REGIONAL AWARD WINNER<br />
DESIGNHOUSE.CO.NZ<br />
awards. National award winners<br />
and the Supreme Award winner<br />
will be announced on Friday 18<br />
October <strong>2019</strong> at a gala awards<br />
ceremony in Queenstown.
26 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
EDUCATION = OPPORTUNITY<br />
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confidence do with a<br />
boost this school year?<br />
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over the past 34 years their<br />
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All our new students are<br />
given a free assessment and<br />
intro lesson where we identify<br />
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It’s this personalised and targeted<br />
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“We cater for students<br />
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get ahead, we can tailor a tuition<br />
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If your child is struggling,<br />
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- Supplied copy<br />
ADVERTORIAL<br />
Trainee teachers help<br />
with te reo and tikanga<br />
A<br />
trainee<br />
teacher<br />
asks a group of<br />
pupils: “who knows<br />
anything about kings and<br />
queens?”<br />
“They wear a crown, they<br />
have lots of money .... and<br />
they speak Māori,” answers<br />
a young boy, who is probably<br />
eight or nine years old.<br />
“Great,” says the teacher<br />
in learning.<br />
“Now, who can tell me<br />
who is the current Māori<br />
king?” she asks.<br />
Another boy puts up his<br />
hand.<br />
“Is it Matariki?” he asks,<br />
hopefully.<br />
The year two and three<br />
students from the St Columbas<br />
Catholic School in Hamilton<br />
are participating in a<br />
micro teaching day hosted by<br />
He Korowai Ākonga (Bachelor<br />
of Education, Primary)<br />
students from Te Wānanga o<br />
Aotearoa (TWoA).<br />
In small groups, the children<br />
move through a series of<br />
short but engaging 20-minute<br />
classes focussing on today’s<br />
kaupapa - the Kīngitanga, or<br />
the Māori King movement -<br />
and not Matariki, the cluster<br />
of stars that signal the Māori<br />
new year.<br />
The micro teaching days<br />
are part of a collaboration<br />
that He Korowai Ākonga<br />
students have with a number<br />
of primary schools around<br />
the <strong>Waikato</strong>.<br />
While similar to practicums<br />
and placements in<br />
schools, the students plan,<br />
co-design and run the micro<br />
teaching days themselves.<br />
“These trainee teachers<br />
set up an entire day of lessons<br />
while the children’s teachers<br />
take a back seat and watch<br />
them,” says He Korowai<br />
Ākonga graduate and now St<br />
Columbas teacher, Charlotte<br />
Manning.<br />
“This is real teaching<br />
experience, it’s also networking<br />
and an opportunity for<br />
these people to shine. They<br />
have a great relationship with<br />
our school and our principal<br />
gets to see these prospective<br />
teachers in action.”<br />
TWoA practicum co-ordinator<br />
Moana Woods, says the<br />
organisation has facilitated<br />
the micro teaching scheme<br />
for the past seven years at a<br />
number of schools throughout<br />
the <strong>Waikato</strong>.<br />
She says the programme<br />
gives practical experience in<br />
a monitored and safe environment<br />
for the children and<br />
He Korowai Akonga’s trainee<br />
teachers, 90 per cent of<br />
whom find employment with<br />
schools upon graduating.<br />
“Our graduates are<br />
getting picked up quite early<br />
because of their cultural<br />
responsiveness and understanding,”<br />
says Ms Woods.<br />
He Korowai Akonga current<br />
tauira leading students<br />
in an activity about the<br />
kingitanga.<br />
She says the scheme is in<br />
demand among other schools<br />
and TWoA was finding it<br />
challenging to prioritise<br />
where its students can go.<br />
St Columbas principal<br />
Gareth Duncan said the<br />
micro teaching days were<br />
culturally enriching for his<br />
staff, some of whom were<br />
able to base lesson plans<br />
from watching the trainee<br />
teachers.<br />
“This arrangement<br />
supports our teachers cultural<br />
awareness particularly with<br />
te reo Māori and tikanga<br />
Māori,” says Mr Duncan.<br />
“The offset of this partnership<br />
is offering them a<br />
school that they can come<br />
back to where they can do<br />
their practicums.”
LIFT OUT<br />
Retirement<br />
PLANNING FOR<br />
A WAIKATO BUSINESS NEWS SUPPLEMENT<br />
WBN.CO.NZ • JULY/AUGUST <strong>2019</strong><br />
Linda Jones Retirement Village<br />
Where community shapes the heart of your retirement<br />
1775 River Road Hamilton | 07 853 3382<br />
rymanhealthcare.co.nz
2 WAIKATO BUSINESS NEWS PLANNING FOR RETIREMENT <strong>July</strong> <strong>2019</strong><br />
ADVERTISEMENT<br />
Lots happening at Linda Jones<br />
As the fi rst group of<br />
townhouse residents<br />
settle into their new<br />
homes at Linda Jones<br />
Retirement Village, the<br />
construction team are<br />
onto getting the next<br />
lot of townhouses and<br />
apartments ready for<br />
move-ins elsewhere<br />
on site.<br />
The very rst residents<br />
moved in at the end of<br />
May and the second<br />
group in late <strong>July</strong>. By the end<br />
of <strong>August</strong> there will be around<br />
60 residents enjoying life in<br />
townhouses at Linda Jones and<br />
by early November, the rst<br />
apartments are set to be ready<br />
for their new owners to move in.<br />
Sales Advisor David de<br />
Veth says the new residents<br />
are already adapting well to<br />
village life and are enjoying<br />
participating.<br />
“We have set up a temporary<br />
village centre in one of the<br />
townhouses and that’s where<br />
everyone goes for the weekly<br />
Happy Hours, Triple A exercise<br />
classes and for morning and<br />
afternoon teas.<br />
“Happy Hour is a blast and<br />
the residents are all loving it,<br />
they’re like old friends now,”<br />
David said.<br />
Adds fellow Sales Advisor<br />
Sharon Tainui, “We have an<br />
awesome new staff member<br />
Ann-Maree who is our<br />
Activities Coordinator.<br />
“She’s been organising lots<br />
of outings and fun activities<br />
and on 16 <strong>July</strong> we had a<br />
very successful event at the<br />
Hamilton Golf Club with<br />
Vicki Lee singing a tribute to<br />
Dame Vera Lynn with songs of<br />
yesteryear.<br />
“There were 94 people<br />
altogether who were a mixture<br />
of residents from the village<br />
and those who will be moving<br />
in soon and they all enjoyed<br />
the great event and lovely<br />
catering,” said Sharon.<br />
There are lots more exciting<br />
events to look forward to,<br />
including a presentation<br />
from fashion designer Annah<br />
Stretton.<br />
A number of showhome<br />
open afternoons are also<br />
scheduled for <strong>August</strong> which<br />
will give members of the public<br />
the chance to have a tour of the<br />
brand new showhome and get<br />
a taste of what’s on offer.<br />
Sharon said there were still<br />
some great homes available to<br />
buy.<br />
“We have apartments for<br />
sale with fantastic outlooks.”<br />
she said.<br />
“It will be great once that<br />
rst apartment block is open as<br />
people will be able to get onto<br />
the site and see the outlook<br />
from the apartments, some of<br />
Village family is growing - first residents Jillian and Clifford moved in to the village in May.<br />
which look over neighbouring<br />
Featherstone Park and some<br />
over the <strong>Waikato</strong> River.<br />
“It is truly going to be a<br />
beautiful village,” she said.<br />
The village will be comprised<br />
of a mixture of townhouses<br />
and apartment blocks on land<br />
which gently slopes down<br />
from River Road towards the<br />
<strong>Waikato</strong> River.<br />
The main village centre,<br />
which will open in 2020, will<br />
house the communal lounge<br />
and dining room along with<br />
a library, beauty and hair<br />
salons, gymnasium, pool and<br />
village café.<br />
David said it had been the<br />
‘coolest thing’ to see residents<br />
move in and get a taste of what<br />
was to come.<br />
“I have got to know them<br />
over quite some time and I feel<br />
very close to them.<br />
“Part of our job is to do what<br />
we can to make their transition<br />
easier and it’s a real privilege to<br />
be able to help people through<br />
the process.”<br />
Many older people can feel<br />
isolated in their communities<br />
as their neighbours are often<br />
out at work all day or leading<br />
such busy lives they don’t have<br />
time to socialise, Sharon says,<br />
but at Linda Jones it’s the<br />
opposite.<br />
“At the village there’s already<br />
that sense of community<br />
growing where you know all<br />
your neighbours and share<br />
experiences with them.<br />
“That has been the best part<br />
of my job, seeing that evolve,”<br />
she said.<br />
For both David and Sharon,<br />
working at Ryman is more<br />
than just a job.<br />
David sums it up: “It’s like<br />
the residents have become a<br />
part of the Linda Jones family,<br />
and I’m part of the Linda<br />
Jones family, so they’re part of<br />
my family.<br />
“It’s a pretty special<br />
experience really.”<br />
LINDA JONES RETIREMENT VILLAGE<br />
Brand new<br />
apartment plans<br />
available now!<br />
For more information or to view our<br />
brand new apartment plans, phone<br />
Sharon or David on 853 3382<br />
1775 River Road, Hamilton
Supporting the<br />
Hamilton Community<br />
for over 50 years<br />
WAIKATO BUSINESS NEWS PLANNING FOR RETIREMENT <strong>July</strong> <strong>2019</strong><br />
3<br />
James R. Hill Funeral Directors has been<br />
part of the Hamilton community for many<br />
years and is proud to be one of the area’s<br />
most established businesses.<br />
At James R Hill Funeral<br />
Directors you can be<br />
assured of a full range<br />
of professional funeral services<br />
including cremations and buri-<br />
als, full headstone and monuments<br />
supplied and a choice of<br />
memorials, caskets and urns are<br />
available during your appointment<br />
with qualified funeral<br />
directors and embalmers.<br />
Our dedicated team is available<br />
at any time to help you<br />
arrange the funeral ceremony of<br />
your choice. Understanding your<br />
wishes and needs at a time of loss<br />
is our priority. You can be assured<br />
of a caring and professional service<br />
with James R. Hill Funeral<br />
Directors.<br />
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4 WAIKATO BUSINESS NEWS PLANNING FOR RETIREMENT <strong>July</strong> <strong>2019</strong><br />
Major development<br />
for Tamahere Eventide<br />
Advertorial<br />
Tamahere Eventide is making a major investment in the future,<br />
building both a hospital and new resident apartments to add to its<br />
extensive offering on SH1 just south of Hamilton.<br />
The $12 million build<br />
and fitout will see 16<br />
apartments and 24 hospital-level<br />
rooms, along with<br />
reception area, dining room<br />
and lounges.<br />
Progress is good, says Chief<br />
Executive Officer Louis Fick,<br />
with the building on schedule<br />
for completion in December<br />
<strong>2019</strong> and opening in January<br />
2020<br />
Tamahere Eventide already<br />
offers residential care facilities<br />
ranging from rest home<br />
care to independent living,<br />
with its practices seeking to<br />
value its elderly clients and<br />
their families.<br />
There is a Café & Community<br />
Centre on site which<br />
includes a pool table, library<br />
and bowling green.<br />
“Residents also have access<br />
to our gully that is developed<br />
with walkways, ponds and<br />
native trees,” says Fick.<br />
“We are a Christian based<br />
organisation providing service<br />
to all of the community within<br />
our mission of ‘To provide<br />
a quality caring service for<br />
older people, in a Christian<br />
environment’.”<br />
Fick says the hospital start<br />
was delayed by the expressway<br />
build nearby but there is safe,<br />
well signed and defined access<br />
to the site from Bollard Road.<br />
It will provide for aged-care<br />
hospital-level service provision,<br />
with any person assessed<br />
as requiring hospital level care<br />
qualifying for admission.<br />
“The rooms are built as<br />
premium rooms with private<br />
ensuite, telephone, TV, ceiling<br />
track hoists and specialised<br />
bedroom furniture.”<br />
The hospital will see total<br />
staff increase by about 35, with<br />
cleaners, kitchen hands, diversional<br />
therapists, caregivers,<br />
registered nurses, and a physiotherapist.<br />
Meanwhile, the majority<br />
of apartments in stage 1 have<br />
already been selected by interested<br />
purchasers and only a<br />
few are remaining.<br />
Of the 16 apartments, 15<br />
are on first floor level and one<br />
on ground level. There are 15<br />
one-bedroom apartments ranging<br />
in size from 51 sq m to 54<br />
sq m and one two-bedroom<br />
apartment of 80 sq m.<br />
Stage 2, to be completed<br />
in October 2020, includes 18<br />
apartments on ground level<br />
with 14 one-bedroom (50 sq m<br />
to 54sq m) and four two-bedroom<br />
apartments (60 sq m to<br />
70 sq m)<br />
The purchaser of an apartment,<br />
which is done through<br />
an Occupation Rights Agreement,<br />
receives 80 percent of<br />
the capital gain.<br />
“The apartments have a<br />
well-designed modern kitchen<br />
fitted with a fridge freezer,<br />
dishwasher, cooktop and<br />
Bosch oven,” Fick says.<br />
“The laundry is fitted with<br />
a tub and Bosch washer/dryer<br />
with large storage cupboards.<br />
A telephone system, call<br />
bell system, TV connections,<br />
central air conditioning and<br />
residents lounge are just a few<br />
of the items included.”<br />
Village vans are available<br />
for shopping trips and other<br />
outings.<br />
The hospital and apartments<br />
were designed by James<br />
White of Style Designs and<br />
the builder is John MacEwan<br />
Builders with subcontractors<br />
from Hamilton.<br />
For further information<br />
or to contact the Tamahere<br />
Eventide Home Trust, go to<br />
tamahere.co.nz<br />
You may have noticed some building work going on at our<br />
site on State Highway 1 as you drive from Hillcrest on the<br />
way to Cambridge. We are building a ground floor hospital<br />
further expanding our aged care facility. The first stage will<br />
contain 16 apartments that will be sold under occupation rights<br />
agreements as part of our retirement village. (As defined under<br />
the retirement villages act 2003)<br />
We are also currently renovating a number of two bedroom villas<br />
in the village that will be ready for occupation soon.<br />
The facilities are owned and operated by Tamahere Eventide<br />
Home Trust, a registered charitable entity, with Trustees<br />
appointed by the Methodist Church.<br />
Our mission statement: “To provide a quality caring service for<br />
older people, in a Christian environment.”<br />
Accredited member of the Retirement Villages Association of<br />
New Zealand Inc.<br />
Interested in coming in and seeing<br />
what we have to offer?<br />
Telephone David McGeorge on 07 8591581 or<br />
021 0289 1213 for an appointment and viewing.<br />
Telephone Sue Pollock on 07 8591583 for all<br />
hospital care enquiries.<br />
Easy access to the village is currently via Cherry Lane<br />
whilst this building work is taking place.<br />
www.tamahere.co.nz
The Atawhai Assisi rest home<br />
and hospital has been owned by<br />
Tamahere Eventide since early 2018<br />
and has a Catholic Church heritage<br />
and a good local reputation for care.<br />
We run a day programme that allows<br />
those living in the community, time<br />
out of their normal routines to mix<br />
with other people of a similar age.<br />
The Sisters and Chaplin offer<br />
pastoral care regardless of religious<br />
affiliation to residents, their families<br />
and staff.<br />
Our experienced staff<br />
are motivated by Christian<br />
love and compassion for<br />
the people they serve.<br />
07 856 3019<br />
admin@assisi.co.nz
MAHOE<br />
GLENVIEW<br />
HOSPITAL<br />
CBD<br />
THE BASE
WAIKATO BUSINESS NEWS PLANNING FOR RETIREMENT <strong>July</strong> <strong>2019</strong><br />
7<br />
MRI ULTRASOUND X-RAY CT BONE DENSITY<br />
No ACC surcharge for those aged 65 and over<br />
We provide a walk in service for all x-ray<br />
examinations and urgent diagnostic imaging.<br />
Pacific Radiology operates at four convenient,<br />
comfortable and modern locations with<br />
parking at the door.<br />
Call Pacific Radiology on 0800 633 462 for an<br />
appointment today or visit www.pacificradiology.com<br />
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35 Pembroke Street, Hamilton Lake<br />
21 Von Tempsky Street, Hamilton East<br />
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202551AA
Local, Independent, Trusted,<br />
Family Hearing Care<br />
Advertorial<br />
Supplied by<br />
Te Awamutu<br />
Courier<br />
“Its been adream come true to move to New Zealand,<br />
life really did begin at 40! Now it’s afurther dream<br />
come true to form Total Hearing Care, in Te Awamutu,<br />
my home town.” Martin Stratton shared.<br />
Martin has worked with hearing aid wearers for nearly<br />
30 years, beginning in the National Health Service<br />
in the UK. He began his career at 20 years old, as<br />
an Audiology student at Manchester Royal Infirmary<br />
in the Ear Nose and Throat department. He worked<br />
his way up to aSenior NHS Grade before moving<br />
into the private hearing health sector. Martin began<br />
specialising in the smallest custom fit devices in the<br />
Harley Street area of London. Martin was very touched<br />
to win the Boots The Chemist Hearing Aid Audiologist<br />
of the Year in 2007.<br />
Martin now lives on the edge of Te Awamutu ona<br />
small life style block near Paterangi with his family.<br />
He has created an Olive grove of 150 Tuscan variety<br />
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He also provides aloving home for many adopted<br />
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agentle golden Labrador, Molly an eccentric but<br />
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Martin has worked with Hearing Aid wearers in the<br />
<strong>Waikato</strong> area since arriving in New Zealand in May 2013.<br />
“We have found aperfect Hearing Clinic location,<br />
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Martin explained that Total Hearing Care was his baby,<br />
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The first step could be afast, free hearing check. Total<br />
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If aperson knows that there isahearing problem, a<br />
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“It was absolutely crucial to us that Total Hearing<br />
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Martin Stratton<br />
able to prescribe hearing aids of any make and design.<br />
Ibelieve people like choice. This means choice of the<br />
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“We look forwards to welcoming you to our clinic”<br />
Martin Stratton<br />
Total Hearing Care <strong>Waikato</strong><br />
197 Alexandra St, Te Awamutu<br />
07 214 2277<br />
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*conditions apply
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
27<br />
The wrong KPI that many<br />
directors are using<br />
THE DIGITAL WORLD<br />
> BY JOSH MOORE<br />
Josh Moore is the head marketing fanatic at Duoplus, a<br />
Hamilton-based digital marketing agency that helps clients<br />
across NZ grow faster. www.duoplus.nz<br />
Last month I had two different clients<br />
call me to say their board of directors<br />
were deeply concerned about the drop in<br />
conversion rate on their website.<br />
Both times I had to<br />
explain that, although<br />
the overall conversion<br />
rate had indeed dropped, the<br />
directors were incorrect in<br />
their conclusion that something<br />
was wrong. They were<br />
actually misunderstanding<br />
the figures – and more importantly,<br />
were focused on the<br />
wrong figure.<br />
It wasn’t their fault. Few<br />
directors have been trained in<br />
understanding digital marketing<br />
analytics, and what figures<br />
they should be comparing.<br />
The truth was, if we fixed<br />
the “problem” that the directors<br />
were concerned about, it<br />
would actually hurt the company’s<br />
sales.<br />
The role of a board of<br />
directors is governance. As<br />
such, they need to review<br />
overall high-level figures that<br />
give them a sense of whether<br />
the company is heading in the<br />
right direction. Their job is not<br />
to get into the nitty-gritty detail<br />
that day-to-day managers need<br />
to take care of. Instead, their<br />
reports should be high level,<br />
but with enough detail for<br />
them to either be confident<br />
things are working well, or be<br />
able to raise concerns in areas<br />
where things appear to be<br />
going off track.<br />
In both cases, the board of<br />
directors were doing their job<br />
– they were looking at some<br />
overall KPIs and were raising<br />
genuine concerns where the<br />
KPI showed a decline in its<br />
performance.<br />
The problem was, however,<br />
that the KPI they had chosen<br />
was not the right one to be<br />
using.<br />
In both situations, the KPI<br />
figure shown to the board was<br />
the overall website conversion<br />
rate, with month on month<br />
comparisons. As a first impression,<br />
that sounds like a robust<br />
KPI, but it can actually lead to<br />
bad decisions.<br />
It was true that both websites<br />
had seen a sharp decline<br />
in the overall website conversion<br />
rate – which is what<br />
raised alarm bells. However,<br />
sales had increased.<br />
One of the two clients has<br />
an ecommerce store, so we’re<br />
able to measure their exact<br />
Agility key for<br />
tech start-up<br />
There’s a technology<br />
start-up at <strong>Waikato</strong><br />
Innovation Park whose<br />
workforce have something in<br />
common – they are all graduates<br />
of the University of<br />
<strong>Waikato</strong>.<br />
Torutek is an R&D-focused<br />
organisation where the team<br />
members pride themselves<br />
on both their agility and their<br />
ability to meet customer needs.<br />
The staff work on a variety<br />
of projects: facial recognition<br />
systems for helping problem<br />
gamblers; indoor security and<br />
tracking systems; Internet of<br />
Things (IoT) and edge computing<br />
solutions; and hi-tech<br />
consultancy services.<br />
Last year Torutek launched<br />
a University of <strong>Waikato</strong> scholarship<br />
for an undergraduate<br />
student studying either a Bachelor<br />
of Engineering (majoring<br />
in software engineering) or a<br />
Bachelor of Computing and<br />
Mathematical Sciences. This<br />
year they’re offering the scholarship<br />
again.<br />
The scholarship is worth<br />
$4000 and includes the opportunity<br />
for a paid summer internship<br />
at Torutek. Quenton Buser<br />
was the inaugural recipient and<br />
he has spent the summer working<br />
at Torutek enhancing their<br />
core systems and gaining valuable<br />
experience across the full<br />
development stack.<br />
Another intern, Luke<br />
Schwarz, is about to start the<br />
final year of his computer science<br />
degree. He’s been working<br />
on developing an embedded<br />
safety device which can<br />
keep track of mobile workers<br />
within large buildings and<br />
facilities. Schwarz says the<br />
work experience has been fantastic.<br />
“My learning has gone<br />
crazy!”<br />
Company directors Chris<br />
Yu, David Leaver and James<br />
McCosh all graduated from<br />
<strong>Waikato</strong> with Bachelor of<br />
Engineering (Hons) degrees<br />
majoring in software engineering.<br />
McCosh says the young<br />
business is establishing a reputation<br />
for creating solutions<br />
that seamlessly blend software<br />
and hardware. “Software is a<br />
great enabler,” he says. “But<br />
often, software alone can only<br />
take you so far. One of our key<br />
advantages is our ability to<br />
develop custom hardware and<br />
software solutions to solve the<br />
really tricky problems, which<br />
in turn delivers the maximum<br />
value to our customers.”<br />
In developing their maiden<br />
product, Torutek worked with<br />
New Zealand gaming trusts,<br />
sales through analytics. Their<br />
sales from our digital ad campaigns<br />
had just achieved their<br />
best month ever. Yet their conversion<br />
rate was down.<br />
The other client is a<br />
leads-focused business,<br />
because sales happen offline.<br />
Their leads had showed very<br />
strong growth. In the month<br />
the directors were concerned<br />
about, their leads were 140<br />
percent more than just four<br />
months earlier – so leads had<br />
more than doubled. Yet their<br />
overall website conversion<br />
rate was now half of what it<br />
was those four months prior.<br />
How can that be?<br />
The short answer was that<br />
we had increased the amount<br />
of display ads (image ads) that<br />
were being run for these clients.<br />
Display ads are different<br />
from Google search ads,<br />
because if you search for<br />
something on Google you are<br />
shown text-based search ads<br />
that match what you were<br />
searching for. Whereas display<br />
ads are image ads that<br />
sit alongside articles or other<br />
content on websites. Display<br />
ads appear on news sites, blog<br />
sites, TradeMe and millions of<br />
other sites online.<br />
The downside of display<br />
ads is that traffic from these<br />
ads have a much lower conversion<br />
rate than other forms<br />
of traffic.<br />
But the upside of display<br />
ads is that this traffic is very<br />
cheap, they put your company<br />
in front of your target market<br />
which builds awareness, and<br />
you get leads and sales from<br />
them. While a much smaller<br />
percentage will buy or enquire<br />
straight away, other users will<br />
return later and convert.<br />
When we increased the<br />
amount of display traffic coming<br />
to the websites it had a<br />
direct result of decreasing the<br />
overall conversion rate. However,<br />
it also helped increase the<br />
number of sales/leads from the<br />
sites, for the same amount of<br />
money spent.<br />
If we had followed the<br />
directors’ concerns and tried<br />
to fix the overall conversion<br />
rate, it would have been easy<br />
– just turn off display advertising.<br />
However, this would have<br />
decreased the total amount of<br />
sales/leads they were getting<br />
from their advertising spend<br />
each month.<br />
So, if the overall conversion<br />
rate is not the right KPI,<br />
what figures should directors<br />
look at?<br />
Firstly, for ecommerce<br />
sites, I recommend directors<br />
ask for the Return On Ad<br />
Spend (ROAS) figure. This is<br />
the total cost of ads divided<br />
by the total revenue generated<br />
from those ads. For example,<br />
From left, Quenton Buser, Caine Jameson, Chris Yu,<br />
James McCosh, Ryan Jones, Jessica Xiao, Dave Leaver.<br />
the Ministry of Health, the<br />
New Zealand Gambling Commission,<br />
treatment providers,<br />
and another New Zealand company<br />
called COMS systems,<br />
to create a facial recognition<br />
solution for problem gamblers.<br />
The product, known as<br />
Guardian, matches a person’s<br />
face against a database of<br />
self-excluded problem gamblers,<br />
so that if they turn up to a<br />
gambling establishment they’ll<br />
be spotted and turned away.<br />
“The entire process is voluntary,”<br />
Yu says. “A problem<br />
gambler must sign up for the<br />
list. It’s a way for them to protect<br />
themselves and it makes it<br />
easier for all parties to comply<br />
with and meet their obligations<br />
if you spent $1000 on digital<br />
ads and this generated $5100<br />
in ecommerce revenue, your<br />
ROAS is 5.1. The higher the<br />
number the better the return.<br />
Alternatively, for lead-focused<br />
businesses the best KPI<br />
would be the Cost Per Acquisition<br />
(CPA) – which is the<br />
total ad spend divided by the<br />
number of leads. If you spent<br />
$1000 on ads and received 20<br />
leads you have a CPA of $50<br />
per lead.<br />
These are excellent toplevel<br />
figures directors can<br />
compare month to month.<br />
The above figures only<br />
show the performance of<br />
online advertising, so it is still<br />
helpful to include a KPI that<br />
will show the overall website<br />
performance across all traffic<br />
sources.<br />
To do this, I recommend<br />
directors look at a filtered<br />
overall conversion rate. This is<br />
simply the overall conversion<br />
rate but with display ads traffic<br />
filtered out. This will give<br />
directors a reliable conversion<br />
rate figure that can be compared<br />
month-to-month.<br />
If directors, CEOs or managers<br />
look at the wrong figures,<br />
it can lead to making bad<br />
decisions that can hurt company<br />
growth. But by choosing<br />
the right KPIs, good decisions<br />
can be made that can result in<br />
long-term success.<br />
under the New Zealand gaming<br />
laws.”<br />
Guardian is currently active<br />
in more than 30 gaming venues<br />
and has proven to be a very<br />
effective tool in reducing harm<br />
caused by problem gambling.<br />
Yu says one of the advantages<br />
in being small is that they<br />
can respond quickly to requests<br />
or ideas, use their skills to take<br />
a new or emerging technology<br />
and apply it to a real world<br />
problem, and turn that solution<br />
into a product that can be sold<br />
to other customers.<br />
McCosh says Torutek tries<br />
to make sure their staff are<br />
happy, healthy and engaged.<br />
“We have a high-performing<br />
team of very talented individuals<br />
who are passionate about<br />
what they do, and our job as<br />
an employer is to make sure<br />
that they enjoy coming to work<br />
every day.<br />
“Engineering is as much<br />
about people as it is about<br />
problem solving. If you are<br />
trying to solve a problem without<br />
thinking about the customers<br />
or the stakeholders, you<br />
aren’t going to succeed. <strong>Business</strong><br />
is the same; whether it is<br />
colleagues or customers, what<br />
matters most is people.”<br />
For more information on the<br />
University of <strong>Waikato</strong> Torutek<br />
scholarship go to: https://www.<br />
waikato.ac.nz/scholarships/s/<br />
torutek-software-engineering-scholarship<br />
Pedalling for<br />
prostate<br />
Cyclists are encouraged to start<br />
training now for the third annual<br />
Pedal4Prostate at Hampton<br />
Downs on Sunday October<br />
13. The 196 cyclists who took<br />
part in last year’s event raised<br />
more than $137,000 for the<br />
Prostate Cancer Foundation.<br />
The event is open to teams of<br />
two to four riders (or superfit<br />
individuals) and this year<br />
sees the introduction of two<br />
new categories – E-Bike and<br />
Over-60s. On offer is a range<br />
of prizes including a trip for<br />
two to Hawaii for the entrant<br />
who raises the most funds.<br />
Pedal4Prostate is open to<br />
everyone over the age of<br />
16. Registrations are open<br />
now. For more information<br />
and to register, visit https://<br />
pedal4prostate.org.nz/<br />
$20,000 gift for<br />
first birthday<br />
A significant financial gift was<br />
‘the cherry on the top’ at the<br />
<strong>Waikato</strong> Women’s Fund’s<br />
recent first birthday ‘cake<br />
breakfast’. The fundraiser<br />
was attended by 140 guests,<br />
who heard from speakers<br />
Ninakaye Taanetinorau and<br />
Professor Margaret Wilson.<br />
Both pointed to the struggles<br />
women and girls continue to<br />
face and mapped out their<br />
hopes for future generations.<br />
Fund Committee member<br />
and Momentum <strong>Waikato</strong><br />
trustee Pam Roa then<br />
announced a $20,000 gift to<br />
the <strong>Waikato</strong> Women’s Fund<br />
from Momentum <strong>Waikato</strong>.<br />
“This means that our Fund<br />
now has $92,000 in pledged<br />
donations, well on our way<br />
towards our goal of $200,000<br />
by June 2020,” she said.<br />
HGB makes<br />
appointments<br />
Hamilton-based strategic<br />
marketing consultancy HGB<br />
has appointed five new team<br />
members. Strategic marketing<br />
consultant James de Clifford<br />
has joined from Unitec, along<br />
with marketing consultant<br />
Monique Kimber-Bell from<br />
Livingstone Building NZ,<br />
marketing consultant Amy<br />
Walsh from Wove Social,<br />
Hanna Nicholls from Zealong<br />
Tea Estate, and recent<br />
Ara Institute of Canterbury<br />
graduate Adhish Prakash.<br />
LIC boosts<br />
profitability<br />
Livestock Improvement<br />
Corporation (LIC) has<br />
announced its financial<br />
results for the year ending<br />
May 31. Reporting a<br />
significant increase in<br />
profitability, as well as new<br />
records in strength of balance<br />
sheet, operating cash flow,<br />
and total revenue, the co-op<br />
will return $15.6 million in<br />
dividend to shareholders.<br />
This fully imputed dividend<br />
equates to 10.98 cents per<br />
share and represents a yield<br />
of 12.2 percent based on<br />
the current share price of<br />
90 cents. The dividend is up<br />
from 1.71 cents last year and<br />
is the largest the co-op has<br />
paid since 2013. Board chair<br />
Murray King said the result<br />
was in line with expectations<br />
and reflects a turnaround<br />
in the co-operative’s<br />
performance and profitability.
28 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
THE TOOLSHED<br />
The ToolShed<br />
celebrates 21 years<br />
It all started more than 40 years ago from<br />
very humble beginnings.<br />
After negotiating a sale<br />
for the business he was<br />
working in, Graeme and<br />
Wayne Giles’s father, Colin,<br />
was made redundant.<br />
With 30 years’ experience<br />
and after some discussion<br />
between Graeme and Colin, it<br />
was decided that they should<br />
set out in business in engineering<br />
supplies. Graeme and Colin<br />
had a grand total of $5000 each<br />
to put into the business and so<br />
Giles Industries was formed.<br />
A Ford Cortina stationwagon<br />
was purchased for<br />
$6500 and the room at the<br />
back of the garage at the family<br />
home was cleared to make<br />
room for stock.<br />
Graeme, a carpenter by<br />
trade, decided to keep running<br />
his building company, which<br />
had the franchise for Intalok<br />
Natural Timber homes. This<br />
helped prop up the engineering<br />
supplies business as it got<br />
going.<br />
Twelve months later,<br />
Wayne had finished his<br />
building apprenticeship. It was<br />
decided he would take the green<br />
Bedford van from the building<br />
company and deck it out with<br />
tools to travel around selling to<br />
customers. To help pay for this,<br />
Wayne had to sell his beloved<br />
Ford Escort.<br />
After running up to five<br />
gangs of builders, the economy<br />
hit hard times in the late 80s so<br />
they decided to close the building<br />
business. Graeme joined<br />
his father and brother and,<br />
with his expertise in carpentry,<br />
worked on explaining the product<br />
range. Wayne focused on<br />
importing tools, firstly out of<br />
Taiwan and Italy and then later<br />
from mainland China. These<br />
tools were sold through Giles<br />
Industries and some larger<br />
chain stores throughout New<br />
Zealand.<br />
“Recognising the volatility<br />
of brand exposure in these<br />
larger distributers, we realised<br />
that the market would change.<br />
We had to control incoming<br />
and outgoing product, while<br />
minimising extra margins taken<br />
by ‘middlemen’,” says Graeme.<br />
“After being a part of a<br />
loose group selling power tools<br />
we decided to focus and start<br />
our own franchise.”<br />
Twenty-one years ago, The<br />
ToolShed was formed. It was a<br />
place where the tradie, farmer<br />
or DIYer could shop comfortably<br />
and get the best prices and<br />
Continued on page 30<br />
Graeme and Wayne Giles outside the new building.<br />
Colin Giles in the driveway of the first store at Pine Ave in<br />
Hamilton. This is the Bedford van Wayne sold tools from.<br />
Inside the first 100sqm store in Colombo St in Frankton.<br />
HAMILTON<br />
475 Anglesea Street, Hamilton Central, Hamilton 3204<br />
07 847 2954 | hamilton@thetoolshed.co.nz<br />
TE RAPA<br />
81 Arthur Porter Drive, Hamilton 3200<br />
07 595 0636 | terapa@thetoolshed.co.nz<br />
BATTERY<br />
AND CHARGER<br />
INCLUDED!<br />
ToolShed Heated Jackets<br />
$199.00 EA<br />
SAVE<br />
$40!<br />
Jackets will operate for around 3 hours on high, 7 hours on medium<br />
and 12 hours on low in a single charge. The Li-Ion battery comes<br />
with a USB port so you can charge your phone on the go! Full<br />
battery recharge time is 5 hours.<br />
Mens Sizes: L, XL, 2XL, XL Womens Sizes: 12, 14, 16, 18<br />
TSE<br />
TSJ<br />
SAVE<br />
$15!<br />
$24.90<br />
ToolShed Engraver<br />
Powered by a 13w motor this neat little machine features an<br />
interchangeable tungsten tip. It also features ergonomic styling with<br />
a rubber hand grip. Five speed settings up to 6000rpm offer a great<br />
range for engraving.<br />
TSCK12<br />
ToolShed XHD Cordless Impact Drill &<br />
Impact Driver 18v 3Ah<br />
Kit includes the following ToolShed XHD cordless tools:<br />
TSC4 - XHD Cordless Drill<br />
TSC5 - XHD Cordless Impact Driver<br />
TSC12 - 2 x 18v, 3Ah Li-Ion Batteries<br />
TSC2 - Fast Charger<br />
PLUS a Nylon carry bag!<br />
SAVE<br />
$30!<br />
ToolShed Post Hole Borer 51cc<br />
Comes complete with a 200mm diameter auger<br />
which will enable you to bore a 700mm deep<br />
hole. Complete with its 51cc, two stroke, air<br />
cooled, single cylinder gasoline engine fitted to<br />
a diaphragm carburetor and a 1.2 litre fuel tank.<br />
$369.00<br />
SAVE<br />
$60!<br />
$299.00<br />
TSPHB5<br />
$499.00<br />
TSFN03<br />
SAVE<br />
$30!<br />
ToolShed Gas Framing Nail Gun<br />
Takes most standard size 34 degree clipped head nails from<br />
50-90mm in length and most standard type gas cartridges. The gun<br />
with battery weighs only 3.4Kg and has a strong belt clip on the side<br />
- great if you’re working off a ladder.<br />
TSSH03<br />
ToolShed Chipper 7hp Petrol<br />
$1350.00<br />
SAVE<br />
$149!<br />
New highly efficient machine will chip up to 100mm diameter with<br />
its 7hp petrol motor. Great for turning prunings or garden foliage<br />
into ground cover to help retain water and keep weeds down.<br />
* SALE ENDS 30 SEPEMBER <strong>2019</strong>. PRICES INCLUDE GST<br />
Every $100 spent on DeWalt product at The ToolShed from<br />
1 <strong>August</strong> - 30 September <strong>2019</strong> gives you an entry in the draw to win a<br />
$10,000 TOOLSHED SHOPPING SPREE!<br />
For full terms and conditions visit www.thetoolshed.co.nz
THE TOOLSHED<br />
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
29<br />
Opening of the previous Norton Road store in<br />
Frankton, around 25 years ago, with Mayor<br />
Margaret Evans, Colin, Wayne and Graeme Giles.<br />
The new premises at Arthur Porter Drive.<br />
HAND TOOLS<br />
ACCESSORIES<br />
Congratulations ToolShed on<br />
the opening of Te Rapa Store<br />
& Distribution Centre.
30 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
THE TOOLSHED<br />
The ToolShed<br />
celebrates 21 years<br />
From page 28<br />
top service. This was a concept<br />
that Kiwis could relate to.<br />
“The business had quite a<br />
few moves over the years,”<br />
says Graeme. “We moved from<br />
the house in Melville to 100sq<br />
m in Colombo Street, to 350 sq<br />
m in Bandon Street, then 500<br />
sq m at 20 Norton Road. Then<br />
there was a major move across<br />
the road into 2200 sq m at 11<br />
Norton Road.<br />
“Recently we have moved<br />
into our new premises at 81<br />
Arthur Porter Drive that is<br />
more than 3600 sq m. The new<br />
facility has gone from 1200 pallet<br />
spaces to more than 4300.<br />
We’ve also moved our national<br />
support office, webstore and<br />
opened a second store in Hamilton.”<br />
Starting out with only two<br />
stores, the ToolShed now has<br />
26 outlets from Whangarei in<br />
the north to Invercargill in the<br />
south.<br />
The ToolShed brings top<br />
value serious DIY, trade and<br />
professional tools.<br />
It is one of the largest<br />
authorised dealers in New Zealand<br />
for Milwaukee, Makita,<br />
DeWalt, HiKoki and Powerbuilt<br />
tools all backed up by<br />
Continued on page 32<br />
CUSTOM BROKERS EXPORT FREIGHT<br />
IMPORT FREIGHT<br />
We are proud to be associated with The Tool Shed<br />
Dean Freight International Ltd<br />
19C Maui Street, Hamilton<br />
Phone: 847 4784 | Email: admin@deanfreight.co.nz<br />
www.deanfreight.co.nz<br />
202452AA<br />
The right choice for fire engineering<br />
www.firedesigns.co.nz Phone: 07 855 0032<br />
202508AA
THE TOOLSHED<br />
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
31<br />
GA Pickford Roofing providing quality,<br />
innovative roofing in <strong>Waikato</strong>, since 2006.<br />
The Team at GA Pickford Roofing are proud to be<br />
associated with Foster Construction and The Tool Shed.<br />
111c Kent Street, Frankton<br />
0800 766 3349<br />
202430AA<br />
Solutions for every surface<br />
Solutions for every surface<br />
are proud Baker Tilly Staples<br />
We to are associated proud to be with associated the Jumpflex with new build<br />
Rodway <strong>Waikato</strong> wish to<br />
MMERCIAL / The INDUSTRIAL Tool Shed new / RESIDENTIAL build PAINTING<br />
congratulate The ToolShed<br />
SPECIALIST COATING • WATERPROOFING • MEMBRANE ROOFING<br />
hamilton@cantecservices.co.nz<br />
• TANKING • JOINTING • INJECTION GROUTING on their new premises.<br />
118 Norton Rd • Hamilton<br />
hamilton@cantecservices.co.nz<br />
Tel 07 846 7166 Mob 027 220 8969<br />
We are proud to have been<br />
118 Norton Rd • Hamilton<br />
working together for a<br />
COMMERCIAL / INDUSTRIAL /<br />
Tel 07 RESIDENTIAL 846 7166 Mob PAINTING 027 220 8969<br />
number of years and look<br />
www.cantecservices.co.nz<br />
forward to our continuing<br />
relationship.<br />
LICENSED APPLICATOR FOR:<br />
ALLNEX • VIKING SPECIALIST ROOFSPEC COATINGS • EQUUS • JAYDEX • WATERPROOFING • NURALITE • ALTEX • • ZONE • SIKA<br />
MEMBRANE ROOFING • TANKING • JOINTING •<br />
INJECTION GROUTING<br />
LICENSED APPLICATOR FOR<br />
ALLNEX • VIKING ROOFSPEC • EQUUS • JAYDEX • SIKA•<br />
NURALITE • ALTEX • FIRE ZONE • AKZO NOBEL<br />
202463AA<br />
www.bakertillysr.nz<br />
202451AA
32 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
THE TOOLSHED<br />
Proud to support<br />
The Tool Shed new build<br />
Electrical, Data and Security services.<br />
www.feisst.co.nz<br />
202438AA<br />
New Zealand’s largest most<br />
respected national supplier of<br />
of<br />
Concrete Products<br />
Certified Concrete • Masonry • Paving<br />
Retaining Walls Floors • • Veneer Floors Walls<br />
• Veneer Walls<br />
Certified Concrete • • Masonry • • Paving • • Retaining Walls<br />
www.firth.co.nz<br />
795 Te Te Rapa Road<br />
0800 800 www.firth.co.nz<br />
576 • • 07 07849 4879<br />
Hamilton, 795 Te 3200<br />
Rapa Road<br />
0800 FIRTH • 07 849 4879<br />
Hamilton, 3200<br />
202431AA<br />
13464<br />
13464<br />
The ToolShed<br />
celebrates 21 years<br />
From page 30<br />
New Zealand service, warranties<br />
and specifications.<br />
It also imports a massive<br />
range of quality tools under the<br />
ToolShed brand. Many of these<br />
products are sourced out of<br />
factories that manufacture for<br />
some well-known brand names.<br />
“Our import programme<br />
gives us the ability to highly<br />
specify the tools that we import<br />
to ensure quality with New Zealand,<br />
European and Australian<br />
standards,” says Graeme.<br />
“We buy large quantities and<br />
sell direct to you, at extremely<br />
good prices, cutting out the<br />
middleman.<br />
“When Dad initially set up,<br />
he wanted a family company.<br />
Our sister Wendy has been<br />
involved with the business in<br />
some form for more than 30<br />
years and is now the business<br />
manager.<br />
“Dad would also be happy<br />
that more than 12 years ago<br />
grandchildren Blair and Brent<br />
came on board, and they are<br />
now the import product manager<br />
and general manager<br />
respectively. More recently<br />
Nathan has come on as manager<br />
of our webstore and Katie<br />
is our graphic designer.<br />
“The ToolShed now has<br />
more than 100 employees<br />
nationwide, some of whom<br />
have been with us for many<br />
years. Dad would be proud to<br />
know that we like to think of<br />
and treat them as part of the<br />
extended family.”<br />
MAKING CONNECTIONS<br />
Congratulations to The Tool Shed<br />
team. We are proud to be the<br />
suppliers of all The Tool Shed’s<br />
signage for their new building.<br />
202474AA<br />
Your local commercial and residential tiling specialist for over 13 years.<br />
Proud to be associated with the Tool Shed new build<br />
PBT Hamilton<br />
279 Kahikatea Drive, Frankton<br />
Hamilton<br />
07 846 8550<br />
Contact<br />
HARTLEY TILING LTD<br />
www.hartleytiling.co.nz | 0800 558 453<br />
richard@hartleytiling.co.nz
34 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
‘Good Morning<br />
World’ from <strong>Waikato</strong><br />
goes global<br />
Abseiling into one of New Zealand’s<br />
deepest caves, visiting our world-famous<br />
movie set and experiencing our magical<br />
glowworms are just some of ‘The Mighty<br />
<strong>Waikato</strong>’ attractions featuring in Tourism<br />
New Zealand’s new global campaign.<br />
Tourism New Zealand<br />
global campaign<br />
launched on 1 <strong>July</strong><br />
under the banner of ‘100%<br />
Pure New Zealand Welcome’<br />
that showcases what makes<br />
Aotearoa special and unique<br />
through our warm and welcoming<br />
people.<br />
For 366 days, a different<br />
video message from locals<br />
around the country saying<br />
“Good Morning World” from<br />
their favourite tourism spot or<br />
experience will be released on<br />
social media channels.<br />
The Mighty <strong>Waikato</strong> has<br />
had extensive exposure in the<br />
campaign which has featured<br />
a ‘good morning world’ message<br />
from friendly faces at<br />
Waitomo Adventures, Hobbiton<br />
Movie Set and Waitomo<br />
Glowworm Caves so far, with<br />
a number of other <strong>Waikato</strong><br />
locals and locations to follow.<br />
The campaign is being<br />
shown in New Zealand’s<br />
largest international visitor<br />
market, Australia, as well as<br />
China, India, the United Kingdom,<br />
US/Canada, Germany,<br />
Brazil, Argentina, Japan, Singapore<br />
and Korea.<br />
Having <strong>Waikato</strong> featured<br />
throughout the Good Morning<br />
World campaign is a fantastic<br />
way to showcase the region<br />
and our people on a global<br />
stage and help inspire more<br />
travellers to visit our part of<br />
the country.<br />
Highlighting our region’s<br />
iconic and emerging attractions<br />
reinforces they are a<br />
‘must-do’ on international<br />
travellers’ itineraries when<br />
visiting New Zealand.<br />
International visitor expenditure<br />
and guest nights continue<br />
to increase for the region<br />
and Tourism New Zealand’s<br />
global campaign will no doubt<br />
further enhance this trend.<br />
We are already seeing<br />
<strong>Waikato</strong> securing first and last<br />
nights for international visitors<br />
and we encourage visitors<br />
to explore more lesser-known<br />
parts of our region to deliver<br />
wider economic, social and<br />
cultural benefits for our community.<br />
<strong>Waikato</strong> businesses and<br />
residents are also encouraged<br />
to create their own video and<br />
share their favourite place<br />
with the world.<br />
“Think everyday locations,<br />
your local café, your dog walking<br />
spot, your favourite beach<br />
or even your local pie shop<br />
– we want to capture classic<br />
Kiwi life and what makes it<br />
so special,” says Tourism New<br />
Zealand chief executive Stephen<br />
England-Hall.<br />
To find out more how to<br />
create your own Good Morning<br />
World video in three easy<br />
steps, check out the instruction<br />
video at: www.youtube.com/<br />
TELLING WAIKATO’S STORY<br />
> BY JASON DAWSON<br />
Chief Executive,<br />
Hamilton & <strong>Waikato</strong> Tourism<br />
watch?v=QenSdr1eb-o<br />
Make sure you tag #Good-<br />
MorningWorldNZ in your<br />
video and social media posts,<br />
plus follow the<br />
Campaign’s Instagram<br />
account @goodmorningworldnz<br />
and watch each daily<br />
greetings from around New<br />
Zealand.<br />
Growth sees<br />
Attwoods move<br />
to purpose-built<br />
flagship premises<br />
ATTWOODS IN HAMILTON. ON THE MOVE AGAIN.<br />
Sustained growth means after only 7<br />
years at The Boulevard we have moved<br />
to larger premises.<br />
From small beginnings in 1967 at<br />
Keddell St, Frankton, subsequent<br />
moves to Sunshine Ave then The<br />
Boulevard and now 1356 Arthur Porter<br />
Drive sees Attwood’s after 52 years<br />
continuing to grow in the <strong>Waikato</strong>.<br />
efficient and user-friendly environment<br />
to cater to our ever-expanding<br />
customer base.<br />
We wish to acknowledge the talents of<br />
our own Stephen van Wonderen who<br />
has worked closely with Jeff Downey<br />
and his team, including many local<br />
subcontractors and businesses to bring<br />
this project to completion.<br />
Branch Manager Tere Campbell and<br />
his team are proud of their new<br />
surroundings which provides a more<br />
Make sure you stop by and meet our<br />
friendly team who will assist you with<br />
your packaging requirements.<br />
Address: 1356 Arthur Porter<br />
Drive, Burbush<br />
Phone: 07 849 4846<br />
1356 Arthur Porter Drive, Burbush | 07 849 4846<br />
Website: www.attwoods.co.nz<br />
www.attwoods.co.nz
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
35<br />
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36 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
Leading firm’s<br />
donation launches<br />
Hamilton CBD Fund<br />
CBD Fund will link Hamilton’s generous<br />
businesses and corporates to<br />
transformational projects<br />
<strong>Waikato</strong>’s leading construction<br />
company is<br />
kick-starting a new<br />
philanthropic investment fund<br />
that aims to transform the public’s<br />
experience of downtown<br />
Hamilton.<br />
Foster Construction Group<br />
has donated $50,000 to<br />
Momentum <strong>Waikato</strong>’s Hamilton<br />
CBD Development Fund<br />
and will follow this up with<br />
$25,000 a year for the next four<br />
years, for a total initial contribution<br />
of $150,000.<br />
Local businesses, corporate<br />
offices and philanthropists keen<br />
to see Hamilton’s downtown<br />
become a major drawcard for<br />
the city are being invited to join<br />
them in backing the fund.<br />
“Fosters is all about creating<br />
‘great communities through<br />
strong foundations’,” says<br />
group director and Momentum<br />
<strong>Waikato</strong> Chair Leonard<br />
Gardner, who spoke at the<br />
CBD Fund’s breakfast launch,<br />
held in <strong>July</strong> at FMG Stadium<br />
<strong>Waikato</strong>.<br />
“As a proud <strong>Waikato</strong> company,<br />
we want to give back to<br />
Victoria on the River makes a connection to the<br />
<strong>Waikato</strong> River – the CBD Fund aims to enhance<br />
Hamilton’s city centre and increase river access.<br />
the city that enables our success<br />
and is home to most of our dedicated<br />
team and their families.<br />
“We’re hoping that by<br />
seeding this fund, we are able<br />
to work alongside other CBD<br />
landlords and businesses to<br />
enable improvements in the<br />
urban environment that would<br />
not occur under the usual funding<br />
processes.<br />
“We invite other local businesses<br />
keen to see the CBD<br />
play a bigger part in attracting<br />
talent to <strong>Waikato</strong> to join Fosters<br />
in taking advantage of the simplicity<br />
and focus that Momentum<br />
<strong>Waikato</strong> offers with the<br />
new CBD Fund.”<br />
Momentum <strong>Waikato</strong> chief<br />
executive Kelvyn Eglinton says<br />
the CBD Fund will link Hamilton’s<br />
generous businesses<br />
and corporates to transformational<br />
projects that enhance<br />
the vibrancy and attractiveness<br />
of the city centre and increase<br />
access to its greatest natural<br />
asset – the <strong>Waikato</strong> River.<br />
“It is an exciting time to be<br />
making things happen downtown.<br />
The CBD Fund is a simple<br />
and effective way for companies<br />
to contribute towards<br />
making Hamilton Central even<br />
better.”<br />
The CBD Fund’s Disbursements<br />
Group will be convened<br />
annually by Momentum<br />
<strong>Waikato</strong> to identify the projects<br />
it will support. It will initially<br />
consist of representatives or<br />
nominees from Fosters Construction,<br />
<strong>Waikato</strong> Chamber<br />
of Commerce, the Hamilton<br />
Central <strong>Business</strong> Association<br />
and the <strong>Waikato</strong> branch of the<br />
Property Council. Any contributor<br />
that donates more than<br />
$25,000 in a given year will be<br />
invited to join the Disbursements<br />
Group for that year.<br />
To find out more about the<br />
Hamilton CBD Development<br />
Fund contact Kelvyn Eglinton<br />
at Momentum <strong>Waikato</strong> via kelvyn@momentumwaikato.nz<br />
or<br />
(07) 834 0404.<br />
Banks ruthless over loan repayments<br />
Few businesses get away<br />
without taking out a<br />
loan, even if it’s only to<br />
launch their bright and new<br />
endeavours in the business<br />
world.<br />
Establishing a new business<br />
or expanding an established<br />
business is an exciting time.<br />
There’s usually much enthusiasm<br />
and passion involved,<br />
and you might hear plenty of<br />
encouraging and supportive<br />
words from your bank manager,<br />
too.<br />
However, when it comes to<br />
protecting that loan they’ve so<br />
readily given you, banks are<br />
ruthless.<br />
It’s their job to play hardball,<br />
keeping proceedings<br />
‘strictly business.’ A loan is a<br />
loan and must be repaid. The<br />
emotions your family will be<br />
experiencing if you die or are<br />
seriously disabled have no<br />
bearing on a bank’s lending<br />
terms.<br />
As recently as last year, we<br />
recommended a small business-owner<br />
take out insurance<br />
to cover his debt. However, he<br />
preferred to simply give a personal<br />
guarantee to the bank,<br />
along with the normal terms of<br />
the loan agreement.<br />
Distressingly, he was later<br />
involved in an accident which<br />
left him with severe injuries,<br />
including serious head trauma.<br />
There was no prospect of his<br />
ever returning to work.<br />
As far as a bank is concerned,<br />
that situation is the<br />
equivalent of his having died.<br />
His bank moved very quickly<br />
to recover their loan. The business<br />
was wound up and the<br />
assets were sold under fire sale<br />
circumstances.<br />
Had the business owner<br />
taken our advice, the debt<br />
insurance would have covered<br />
the loan re-payment to<br />
the bank. The business could<br />
have been wound up or sold in<br />
a more orderly manner – and<br />
undoubtedly would have realised<br />
a much higher sale price<br />
for the now-disabled owner<br />
and his family.<br />
Debt insurance is ideal for<br />
a number of business loan situations,<br />
from loans for updating<br />
or purchasing equipment and<br />
machinery to loans for buying<br />
out one’s business partner or<br />
perhaps to complete a research<br />
and development project.<br />
There are just as many loan<br />
options available as there are<br />
reasons for wanting one. They<br />
include term loans, revolving<br />
credit, mortgage finance,<br />
Contemporary NZ art works for hire<br />
in workplaces & private homes.<br />
FrEE consultation & installation<br />
Consultancy services available.<br />
Portfolio Art Hire<br />
Janet Knighton<br />
P 021 059 0028 E art.hire@xtra.co.nz<br />
corporate finance and lease<br />
arrangements. These can be<br />
secured in several ways, such<br />
as putting in place loan agreements<br />
or mortgages, a personal<br />
guarantee or a deed of debt.<br />
Unfortunately, the risks<br />
associated with debt are<br />
numerous and daunting. Potential<br />
financial disasters come in<br />
the form of bankruptcy, bank<br />
foreclosure, major issues with<br />
key people – directors and<br />
shareholders – and all the possible<br />
events which render a<br />
business incapable of repaying<br />
a loan (or the interest) on its<br />
due date or on demand.<br />
As always, in business, the<br />
stress, distress and grief which<br />
come with the injury or death<br />
of a business owner or shareholder<br />
impact heavily on those<br />
left behind – even causing<br />
life-changing or life-threatening<br />
health issues. Insurance<br />
is damage-control which is<br />
so much easier to put in place<br />
than it is to manage the fall-out<br />
from not having debt insurance<br />
cover at all.<br />
This year’s Kudos Awards finalists continue<br />
to show that science thrives in Hamilton and<br />
<strong>Waikato</strong>.<br />
Eighteen finalists have been named in the region’s<br />
science excellence awards recognising research and<br />
scientific innovations in agriculture, medical, engineering,<br />
environmental, ICT and education.<br />
Finalist achievements range from new ways to<br />
reduce and eliminate the use of antibiotics for mastitis<br />
in cattle to genetic variations reducing nitrogen leaching,<br />
and from improving outcomes for trauma patients<br />
to world leading research on survival of marine species<br />
and coastal impacts shaping our coastlines.<br />
An eminent scientist to be named on the night will<br />
also receive the supreme award for lifetime contribution<br />
to science.<br />
“Our finalists are a reflection of the calibre of scientists<br />
living and working across our region,” says Prof<br />
Ross Lawrenson, chair of the Kudos Science Trust.<br />
“Being able to showcase the wealth of scientific<br />
expertise and achievements from <strong>Waikato</strong> is inspiring<br />
for our community and region.”<br />
The awards will also acknowledge the achievements<br />
of <strong>Waikato</strong>’s top science students who will share<br />
the limelight when this year’s winners are announced<br />
at the 13th Annual Kudos Awards Gala Dinner on September<br />
5.<br />
• Tickets to the Kudos Awards on September 5 can<br />
be purchased at https://www.thekudos.org.nz/thekudos-awards/#tix<br />
INSURANCE MATTERS<br />
> BY DAVID COONEY<br />
David Cooney is a director of Cambridge-based Cooney Insurance<br />
Kudos Awards name science finalists<br />
the <strong>2019</strong> finalists are:<br />
Wintec Secondary Science<br />
Teacher/Educator Award<br />
Lynnette Rogers, Kukutaaruhe<br />
Education Trust<br />
Ricci Wesselink, Wintec<br />
Rachael Goddard, University of<br />
<strong>Waikato</strong><br />
Hill Laboratories Laboratory<br />
Technologist Award<br />
John Williamson, DairyNZ<br />
Karen Thompson, NIWA<br />
Raewyn Keene, St Pauls Collegiate<br />
Kudos Science Trust Food & Ag<br />
Award<br />
CRV Ambreed LowN<br />
Farm Medix<br />
Hamilton City Council ICT<br />
Award<br />
Matthew Luckie, University of<br />
<strong>Waikato</strong><br />
<strong>Waikato</strong> Data Portal Team, <strong>Waikato</strong><br />
Regional Council<br />
Datamars Engineering Science<br />
Award<br />
Amir Tarighaleslami, University of<br />
<strong>Waikato</strong><br />
Lee Streeter, University of <strong>Waikato</strong><br />
<strong>Waikato</strong> Regional Council<br />
Environmental Science Award<br />
Jonathan Caldwell, <strong>Waikato</strong> Regional<br />
Council<br />
Drew Lohrer, NIWA<br />
Julia Mullarney, University of<br />
<strong>Waikato</strong><br />
<strong>Waikato</strong> DHB Medical Science<br />
Award<br />
Doug White, <strong>Waikato</strong> DHB<br />
Midland Trauma Research Centre<br />
Ruth Martis, Wintec<br />
University of <strong>Waikato</strong> Lifetime<br />
Achievement Award<br />
Recipient announced at the Kudos<br />
Awards Gala Dinner on 5th<br />
September
FROM THE GROUND UP<br />
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
37<br />
The greatest opportunity given<br />
When we took over this company it was<br />
with a heavy heart, we lost Alan Masters<br />
he was a mate, a mentor and a downright<br />
good man, But he left us with his legacy 5<br />
years ago to continue and to grow.<br />
With lots of changes<br />
over the years we<br />
have added to the<br />
staff and lost staff but it really<br />
has become a family affair with<br />
Sam’s mother and Duncan’s<br />
wife Lorretta joining the team<br />
we also have Rachael who<br />
is in the office and Jeremy in<br />
the workshop our new friendly<br />
truck driver is Willy our team<br />
is always available to help out<br />
with any needs.<br />
Over the last 5 years we<br />
have gone from strength to<br />
strength, don’t get me wrong,<br />
we have faced our fair share of<br />
challenges and are competing<br />
with the bigger companies with<br />
the likes of Fletchers and Steel<br />
and Tube but we are still here.<br />
We have had to make changes<br />
where we buy our steel from as<br />
the steel prices have escalated<br />
over the years due to steel prices<br />
rising all over the world. We<br />
had to do in depth research into<br />
other suppliers and have found<br />
one that best fits our needs.<br />
With New Zealand Steel<br />
being expensive to buy now<br />
we no longer are in the position<br />
to stock New Zealand<br />
made steel which is such a<br />
shame as we loved to support<br />
the New Zealand market. We<br />
are not one of the cheapest in<br />
town but we pride ourselves on<br />
our turnaround times and ensuring<br />
that that customers are<br />
always taken care of and have<br />
their steel on time and it’s correct.<br />
With new computer software<br />
to make things faster and<br />
easier for Sam to get quoting<br />
out faster and more accurate,<br />
things are starting to heat up<br />
around here.<br />
We still have the regular Joe<br />
We have formed<br />
new partnerships<br />
and new friendships<br />
with new customers,<br />
and we appreciate<br />
all who come to buy<br />
products off us.<br />
Bloggs come in off the street to<br />
purchase steel or mesh but we<br />
are doing loads of residential<br />
and some commercial. It’s exciting<br />
to see around town what<br />
we have helped build, in a<br />
sense, as without the steel you<br />
wouldn’t have a sturdy foundation.<br />
I have watched Hamilton<br />
and surrounding towns expand<br />
so much and looking back 20<br />
or so years you wouldn’t have<br />
imagined that all those houses<br />
or commercial buildings are on<br />
land that you once used to hang<br />
out at as teenagers.<br />
It’s so good to see something<br />
that you work so hard to<br />
ensure is successful is going<br />
from strength to strength. The<br />
team that we have now works<br />
so well together we are just<br />
like a small family here and it’s<br />
a great atmosphere<br />
We are looking forward<br />
to the many years that are to<br />
come for this company and<br />
can’t wait to see in the next<br />
five years the growth we<br />
would have achieved. We hope<br />
that somewhere, wherever the<br />
man and mentor is, that he is<br />
looking down on us and is so<br />
very proud of us and all that we<br />
have achieved.<br />
- Advertorial<br />
Limited<br />
We specialise in reinforcing<br />
steel and mesh with all<br />
recycled NZ supplied steel.<br />
Family owned and operated.<br />
Contact us for free,<br />
no obligation quotes.<br />
ReinfoRcing<br />
Steel SupplieS<br />
28B Foreman Road<br />
07 849 8196<br />
reosupplies@xtra.co.nz
38 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
FROM THE GROUND UP<br />
Scafpro stands out for safety<br />
There’s only one place to go to that<br />
provides the full package for safety across<br />
residential and commercial projects around<br />
<strong>Waikato</strong>, and that's with Scafpro.<br />
Scafpro Ltd stands out<br />
from the rest by providing<br />
clients all three areas<br />
of safety expertise: scaffolding<br />
- utilising the latest Ringlock<br />
systems - safety nets and temporary<br />
fencing requirements.<br />
They provide a range of safe<br />
and reliable scaffolding for hire<br />
on residential and commercial<br />
buildings, have qualified<br />
installers who provide a range<br />
of different sized safety nets<br />
and can keep your workplace<br />
safe around the clock with tem-<br />
porary construction site fencing<br />
panels. Temporary fencing can<br />
also include swimming pools<br />
under construction, demolition<br />
sites, landscaping and property<br />
development, and temporary<br />
boundary fencing.<br />
The company began three<br />
years ago in Te Awamutu.<br />
<strong>Business</strong> was booming, and in<br />
that small amount of time they<br />
have grown from three workers<br />
to a team of twelve.<br />
In November last year, to<br />
keep up with demand they relocated<br />
to a bigger site at Titanium<br />
Park, near Hamilton Airport.<br />
The new location is closer<br />
to the main highways, proving<br />
beneficial in saving crucial time<br />
on travelling to their clients in<br />
the wider <strong>Waikato</strong> region.<br />
“<strong>Business</strong> has been going<br />
non-stop and growing since we<br />
started,” Scafpro director Karl<br />
Morrow said. “Our team has<br />
been working extremely hard<br />
to provide and facilitate for a<br />
range of single and multilevel<br />
builds for commercial and residential<br />
projects.”<br />
Morrow said their main<br />
goal is to keep maintaining<br />
their professional service,<br />
doing their jobs well and continuing<br />
to do better. But most<br />
importantly, it is about being<br />
safe and promoting safety in<br />
the workplace.<br />
“Safety is paramount in this<br />
industry, safety pays the bills,<br />
so treat it with respect,” Morrow<br />
said. “It is not only about<br />
people paying us to keep them<br />
safe, but keeping our own guys<br />
safe as well."<br />
The new addition of a Hiab<br />
hire crane has made deliveries<br />
and picking up scaffolding<br />
more efficient. Morrow said<br />
upgrading the work vehicles<br />
lifts the positive professional<br />
look. The company is also<br />
looking into more hire equipment,<br />
such as scissor lifts.<br />
Current projects keeping<br />
them busy are the new Summerset<br />
retirement villages in<br />
Rototuna, Hamilton, and the<br />
Chatsfield subdivision in Te<br />
Awamutu. They have recently<br />
worked on a range of construction<br />
projects in Hamilton,<br />
Cambridge, and Te Awamutu.<br />
Your first call for all Scaffolding, Safety Net<br />
and Temporary Fencing requirements in the<br />
<strong>Waikato</strong> region - Residential & Commercial.<br />
Be Safe with the team from Scafpro.<br />
Scafpro takes care of all of your height and access<br />
requirements with one easy call to the friendly team.<br />
Karl Morrow | karl@scafpro.co.nz | 0800 655 655 | 143 Ingram Road, Rukuhia | www.scafpro.co.nz | https://www.facebook.com/scafprowaikato/
Rodney Stirling<br />
FROM THE GROUND UP<br />
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
39<br />
Coresteel <strong>Waikato</strong><br />
unveils new building<br />
fit for a king<br />
Stirling<br />
The Te Awamutu-based team have added<br />
Rodney<br />
another big name to their long list of<br />
satisfied clients.<br />
EXPERT CONCRETE GRINDING, POLISHING & SEALANTS / COATINGS FOR FLOORS & WALLS<br />
Coresteel Buildings’<br />
<strong>Waikato</strong> franchise is<br />
making big waves in the<br />
steel frame building industry,<br />
with its latest project for Storage<br />
King, the largest self-storage<br />
organisation in Australasia,<br />
reinforcing its place on<br />
the construction ladder.<br />
With a prime location near<br />
Professional &<br />
Considerate<br />
Our team<br />
is Consistent, Reliable,<br />
Hamilton Airport, the finished<br />
building took just under four<br />
months to complete and features<br />
multiple storage units in<br />
different sizes and layouts, as<br />
well as offices and reception<br />
areas.<br />
Eager to take advantage of<br />
the previously empty land and<br />
expand their locations, Storage<br />
King worked closely with<br />
the <strong>Waikato</strong> team to create a<br />
bespoke building that best represented<br />
their company values.<br />
The Te Awamutu team<br />
comprised of Trina White,<br />
Gary White, and John Morrow<br />
were the very first Coresteel<br />
Buildings franchise to launch<br />
in 2008. Since then, the team<br />
have won multiple awards,<br />
achieved record sales numbers<br />
and worked with many big<br />
names such as Placemakers,<br />
Stihl Shop and more.<br />
A Storage King spokesperson<br />
says: “We had a great<br />
experience with this build.<br />
From start to finish, Coresteel<br />
made every decision easy with<br />
great communication and simple<br />
solutions.<br />
“Nothing was a problem,<br />
even when we introduced outside<br />
contractors to install the<br />
access control and security<br />
systems. It was a seamless<br />
Certified Contractor<br />
experience and the Coresteel<br />
staff were a pleasure to work<br />
with. For us, it always comes<br />
down to people with great attitudes<br />
and great attitudes start<br />
from the top.<br />
‘Well done to Gary, Trina,<br />
John and the entire team for<br />
another successful building<br />
experience.”<br />
Trina says, “We’re excited<br />
to be part of this development<br />
and we look forward to getting<br />
underway with Stage Two of<br />
the Storage King expansion,<br />
starting soon.”<br />
Coresteel Buildings is<br />
a New Zealand owned and<br />
operated company which specialises<br />
in the specific design,<br />
manufacture and construction<br />
of large-scale steel buildings.<br />
Unparalleled in its systems<br />
technology, Coresteel has fast<br />
become a leader in the commercial<br />
and industrial steel<br />
frame building industry. With<br />
its unique systems, Coresteel<br />
can manufacture larger steel<br />
HTC<br />
Superfloor<br />
TM<br />
sections than anyone else in<br />
the country.<br />
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Our team<br />
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is Consistent, Our teamReliable,<br />
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EXPERT Rodney CONCRETE and the team GRINDING, are proud to POLISHING be associated & SEALANTS with Kingsbeer / COATINGS Construction FOR on FLOORS the Burnsco & WALLS build.<br />
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Rodney Stirling<br />
www.thepolishedconcretecompany.co.nz<br />
201865AA
40 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
FROM THE GROUND UP<br />
New, award-winning industrial quality<br />
for lease at 600 Arthur Porter Drive<br />
Opportunities to occupy a new facility in one of the <strong>Waikato</strong>’s<br />
fastest growing and most attractive industrial parks don’t come<br />
along every day. However, a new 1,558sqm facility is being<br />
created by Chalmers Properties at 600 Arthur Porter Drive in the<br />
60-hectare Te Rapa Gateway precinct, northern Hamilton, and the<br />
opportunity to lease the facility is now.<br />
Comprising 249sqm of<br />
office, 1060sqm warehouse<br />
and 249sqm canopy,<br />
the facility will be ready<br />
for occupation on 1st December<br />
<strong>2019</strong>. It follows the same design<br />
style and features as its neighbours,<br />
which won recognition<br />
at the recent Property Council<br />
New Zealand’s Property Industry<br />
Awards. It is also being created<br />
by the same team of builders<br />
and architects.<br />
Michael Clark, Sales and<br />
Development Manager for Te<br />
Rapa Gateway, says that the<br />
new facility will have a number<br />
of features over and above<br />
requirement as Te Rapa Gateway<br />
aims to set a new standard<br />
for industrial development in<br />
New Zealand. “In order to create<br />
an attractive, fit-for-purpose<br />
facility that will generate longterm<br />
value for the occupier,<br />
we are building in ultra-fast<br />
broadband, on-site parking,<br />
nine-metre high stud, clear span<br />
warehousing, roller doors, tilt<br />
slab construction, and appealing<br />
office layouts with air-conditioning.<br />
“Furthermore, the new<br />
premises will have drivethrough<br />
capability onto a joint<br />
right of way that will effectively<br />
provide a multi-directional<br />
route that allows trucks to pass<br />
each other. This creates more<br />
options and flexibility for occupiers<br />
and eliminates the need for<br />
yard-consuming turning circles<br />
within the boundaries of each<br />
individual lot.”<br />
The new building’s neighbours<br />
have already attracted<br />
high quality tenants Prochem<br />
Group and Metropolitan Glass<br />
& Glazing Ltd on long-term<br />
leases. They join several large<br />
businesses now housed at Te<br />
Rapa Gateway including Bidvest,<br />
Lely and Normans Transport,<br />
Southpac Trucks, roofing<br />
manufacturer Metalcraft Industries,<br />
Hynds Pipes and Viridian<br />
Glass.<br />
Clark says that Te Rapa<br />
Gateway’s rapid growth has<br />
been driven by economic confidence<br />
in the <strong>Waikato</strong>, low<br />
interest rates and industrial land<br />
prices half of those in key Auckland<br />
industrial areas.<br />
“This project is filling a hole<br />
in Hamilton’s tight industrial<br />
leasing market. With industrial<br />
vacancy rates at all-time lows,<br />
the market has been waiting<br />
for a new industrial offering<br />
in Te Rapa, and builders are<br />
struggling to keep up with<br />
demand. Most of the new space<br />
is taken up before building even<br />
begins.”<br />
He says the new premises<br />
will appeal to an array of<br />
high-quality tenants looking<br />
to get a foothold in the rapidly<br />
growing Hamilton market. “A<br />
major drawcard for tenants is Te<br />
Rapa Gateway’s location alongside<br />
the <strong>Waikato</strong> Expressway<br />
and The Base, the region's biggest<br />
shopping centre.<br />
“This is Hamilton's fastest<br />
growing industrial area, and its<br />
zoning provides for a diverse<br />
range of warehousing, bulk<br />
storage, processing and manufacturing.<br />
It won’t be long<br />
before this new opportunity is<br />
snapped up.”<br />
Anyone interested in learning<br />
more about the new building<br />
and/or Te Rapa Gateway should<br />
contact Michael Clark on 0800<br />
GATEWAY | 0800 428 392.<br />
-Advertorial<br />
HAMILTON’S PRIME<br />
INDUSTRIAL PARK<br />
DESIGN. BUILD. LEASE.<br />
Create a business premises tailored to you. A custom,<br />
standalone, clear span warehouse with office can be built<br />
to your specification to suit your every business need.<br />
The large scale of Te Rapa Gateway provides space and<br />
flexibility for premises to range from 1,000m2 to 16,000m2<br />
plus. All benefiting from this ideal location with great<br />
transport connections.<br />
0800 GATEWAY<br />
TERAPAGATEWAY.COM
FROM THE GROUND UP<br />
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
41<br />
McCracken & Cheal – one month on<br />
Last month we wrote about the merger<br />
of McCracken Surveys with Cheal and<br />
the benefits the combination of the two<br />
companies brings to land development<br />
projects in <strong>Waikato</strong>.<br />
Geotechnical engineering<br />
is one of those benefits<br />
and Cheal’s highly qualified<br />
team of international geotechnical<br />
engineers provides a<br />
wide range of experience.<br />
Geotechnical engineering<br />
used to be one of those professions<br />
that flew under the radar.<br />
It wasn’t until the Christchurch<br />
earthquakes that everything<br />
changed, and overnight geotechnical<br />
engineering was thrust<br />
into the limelight. People were<br />
introduced to terms like “liquefaction”,<br />
“lateral spread” and<br />
“foundation improvements”<br />
and these days anyone wanting<br />
to undertake land development<br />
projects is likely to come across<br />
the requirements for geotechnical<br />
engineering early in the<br />
process.<br />
As a consequence of the<br />
Christchurch earthquakes, regulatory<br />
authorities around New<br />
Zealand have become more<br />
aware of the damaging effects<br />
of earthquakes, and in particular<br />
how critical the geotechnical<br />
aspects of a building projects<br />
can be. This has led to revised<br />
engineering guidelines and<br />
greater scrutiny on the wider<br />
engineering profession.<br />
So what does a geotechnical<br />
engineer do? Simply put, a geotechnical<br />
engineer is half a geologist<br />
and half a civil engineer.<br />
All structures, be it a building,<br />
a road or an earth structure such<br />
as a dam, are supported by the<br />
ground, and therefore one of the<br />
key roles of the geotechnical<br />
engineer is to determine what<br />
the local soils are and how they<br />
will react when the load from a<br />
structure is placed on it. A geotechnical<br />
engineer interprets the<br />
“real world” of soil and rock,<br />
and converts it into a series<br />
of numbers that represents its<br />
strength and can be used in<br />
equations to determine if the<br />
loads and forces that are generated<br />
from a given structure can<br />
be balanced against the strength<br />
of the soil or rock.<br />
Cheal has an experienced<br />
team of geotechnical engineers<br />
operating within the Central<br />
North Island. Within the rural<br />
sector we specialise in the remediation<br />
of existing irrigation<br />
dams and the design and construction<br />
of new ones. Cheal<br />
also has experience in foundation<br />
design for farm infrastructure<br />
such as milking shed platforms,<br />
stock underpasses, farm<br />
culverts and bridges.<br />
These larger projects tend<br />
to require a multidiscipline<br />
approach and Cheal’s wider<br />
team of civil and structural<br />
engineers, surveyors and planners<br />
provides the support and<br />
expertise to ensure efficiencies<br />
and overall satisfaction.<br />
As for an update on the<br />
merger between the two organisations?<br />
The McCracken team<br />
has now moved from Norton<br />
Road into Cheal’s office at 533<br />
Anglesea Street. They look forward<br />
to seeing you there!<br />
- Supplied copy<br />
engineers | surveyors | planners<br />
Ph: +64 7 858 4564<br />
Level 1, 533 Anglesea Street, Hamilton 3204
42 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
FROM THE GROUND UP<br />
Making your home safe and sound<br />
the Smartway<br />
There are a number of ways to make your<br />
home safer, firstly:<br />
1. Lighting<br />
No intruder likes to be under<br />
the spotlight and so installing<br />
good lighting in and around<br />
your home is the first level of<br />
defence.<br />
External Motion sensor<br />
lights will help to put thieves<br />
off.<br />
Plus make sure that you<br />
leave a light on inside the<br />
house when you go out at night<br />
or if you are going away for<br />
a few days. You can also get<br />
timers for the lights so you can<br />
set them to automatically turn<br />
on during the evening.<br />
2. Locks<br />
Decent locks are a must, but<br />
don’t then make the mistake of<br />
hiding a key as burglars know<br />
all the usual hiding places!<br />
In addition, make sure you<br />
change locks when you move<br />
into a new house.<br />
3. Security system<br />
Investing in a quality security<br />
system is a good idea. There<br />
are lots of options on the market<br />
to suit every budget.<br />
From high-tech smartphone<br />
operated ones to more basic<br />
models, a good security system<br />
and proper stickers on the<br />
windows are a great deterrent.<br />
4. CCTV<br />
Once you have an alarm system<br />
installed the next level is<br />
to install CCTV so when the<br />
alarm goes off you can look<br />
at the cameras and see what is<br />
happening.<br />
CCTV cameras are far<br />
more popular nowadays with<br />
technology better than you can<br />
imagine.<br />
The prices are very realistic<br />
and we can install a system in<br />
a few hours.<br />
We can also bring our<br />
CCTV demo truck to show you<br />
what the cameras can see – at<br />
your house.<br />
Seeing a photo of a camera<br />
on a piece of paper or<br />
just receiving a price is not<br />
enough. Call us today for an<br />
appointment.<br />
5. Windows<br />
Popping out to the shops?<br />
Even if you are only going<br />
to be gone for a few minutes<br />
take the time to close all your<br />
windows and lock the doors,<br />
otherwise it’s an open invitation<br />
to any burglar.<br />
6. Neighbours<br />
Finally, be on good terms with<br />
your neighbours because they<br />
are your eyes and ears when<br />
you’re not home.<br />
7. Service<br />
The only thing left is to call<br />
Roger @ Smartway Security<br />
& Technologies for a free visit<br />
to see how they can help you to<br />
stay safer – oh and ask to see<br />
their CCTV truck.<br />
Smartway 0800 936 363
Partner with <strong>Waikato</strong>’s<br />
biggest property ‘owner’<br />
In the few years of working<br />
in the <strong>Waikato</strong> region,<br />
Access | Partners in Property<br />
has worked on over 500<br />
buildings. The company<br />
offers a comprehensive suite<br />
of services from internal and<br />
external building maintenance<br />
and repair work, building and<br />
roof washing, gutter cleaning<br />
and industrial abseiling<br />
right through to project<br />
management, waterproofing<br />
and construction works such<br />
as extensions and internal<br />
fitouts. Each building Access<br />
engages with is treated as if<br />
the building is their ‘own’,<br />
and so Access | Partners in<br />
Property may just have the<br />
biggest property portfolio in<br />
the region.<br />
FROM THE GROUND UP<br />
As a property owner, your<br />
priority will be to maintain and<br />
build the value of your buildings.<br />
This could be through<br />
a building wash or an interior<br />
fitout. By engaging with Access<br />
| Partners in Property for these<br />
works, you will have the confidence<br />
knowing that your property<br />
is dealt with by trusted<br />
experts. As a company who has<br />
serviced countless buildings in<br />
<strong>Waikato</strong>, with offices in Bay of<br />
Plenty and Auckland, Access<br />
| Partners in Property will be<br />
YOUR partners in property. We<br />
work with you, whether you are<br />
in the commercial or industrial<br />
sector, to help meet your property<br />
needs.<br />
With qualified technicians<br />
and specialized equipment,<br />
Access | Partners in Property<br />
can access multi-storey buildings<br />
to complete work, safely<br />
and efficiently. Our team have<br />
the experience and knowledge<br />
to complete any property work<br />
you may have in mind.<br />
You may not know how<br />
much repair work your building<br />
may need. We offer thorough<br />
building inspections<br />
through our state-of the art QA<br />
reporting tool. We take live<br />
photos and document areas<br />
that require remedial or maintenance<br />
work, so you can act<br />
before they become a major<br />
problem.<br />
Get in touch now to talk to<br />
one of our team<br />
www.access.kiwi.nz<br />
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
43<br />
<strong>Waikato</strong>’s Leader in Industrial Park<br />
& Cold Storage Facilities<br />
InduStrIaL Land<br />
There are a number of lots available for long-term lease<br />
or design build scenarios.<br />
Lot 1 7,878m 2 Lot 5*<br />
Lot 2 6,727m 2 Lot 6 4,670m 2<br />
Lot 3 11,756m 2 Lot 7 3,001m 2<br />
Lot 4 4,095m 2 Lot 8 5,109m 2<br />
* existing site with land & building areas available for lease and development<br />
The lots available at Aotearoa Park have the potential to house<br />
large industrial buildings for a variety of industrial uses but are<br />
especially suited to food processing, logistics, distribution and<br />
related industries.<br />
SItE SErVICES aVaILaBLE:<br />
Electricity - 11kv underground ring main<br />
cable reticulated around the Park<br />
Water - Watermain supply with a<br />
diameter of 150mm<br />
Fibre - Ultra fast fibre to each Lot<br />
Cold Storage & Blast Freezing - Access<br />
to 3PL cold storage and blast freezing<br />
Waste Water - Front lots connected<br />
to Waipa District Council’s reticulated<br />
wastewater system. Rear lots connect to<br />
site trade waste pipes to Council ponds<br />
at rear of site.<br />
Gas - Rear lots serviced with a MP4<br />
50mm PE gas main. Front sites have the<br />
ability to connect to the First Gas MP4<br />
80mm PE gas main.<br />
Call us for further information: 021 773 609 - libby@cochranesgroup.co.nz - www.aotearoapark.co.nz
44 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
Electronic<br />
scooters approved<br />
E-scooters are set to hit the<br />
city's streets. Hamilton City<br />
Council approved a six-month<br />
trial, for the hire of personal<br />
transportation devices from<br />
public spaces in the city, with<br />
permits available from <strong>July</strong> 1.<br />
New management team at Lodge<br />
City Rentals delivers benefits<br />
to landlords<br />
Get smart, Hamilton<br />
The interactive Smart Space<br />
has just opened beside the<br />
Garden Place Library. It is<br />
designed to tell stories of<br />
how technology is making<br />
a difference in addressing<br />
real problems facing our<br />
community and enabling<br />
innovation. Visitors are<br />
encouraged to provide<br />
feedback and thoughts on<br />
how emerging technologies<br />
may be applied to create a<br />
smarter society. Open to the<br />
public from 10am to 4.30pm<br />
Wednesday to Friday. For<br />
more information visit https://<br />
www.smarthamilton.nz/<br />
Māori walking tour<br />
of Kirikiriroa<br />
Te Ahurei Mā ori Tourism has<br />
just launched a guided tour in<br />
the CBD that will take you on<br />
a journey, across the scared<br />
lands of Kirikiriroa (Hamilton<br />
CBD). The tour is using<br />
prestigious visual art and lush<br />
surrounding landscape of<br />
Kirikiriroa, to tell the fascinating<br />
stories of the Tainui people.<br />
Follow them on Facebook at<br />
teahureimaoritourism<br />
Boon after dark<br />
Boon After Dark is bringing<br />
to the Hamilton CBD an<br />
incredible display of temporary<br />
sculpture to Garden Place by<br />
the art collective Hybycozo,<br />
support by CBD Events,<br />
Hamilton City Council and<br />
Beca. It will be installed in<br />
Garden Place from <strong>August</strong> 2<br />
to November 30. Follow Boon<br />
After Dark on Facebook for<br />
updates and invites.<br />
Lodge City Rentals has seen a change<br />
in management recently as real estate<br />
industry guru David Kneebone steps away<br />
from his role as general manager.<br />
Though Kneebone<br />
stepped aside in June, he<br />
remains part of the executive<br />
team and continues to<br />
provide advice and expertise to<br />
property investors, clients and<br />
the wider team.<br />
Branch manager Jason<br />
Waugh has taken up the reins<br />
from Kneebone who, Waugh<br />
says, has been exceptional in<br />
creating a team culture that is<br />
focused on excellence.<br />
The Healthy<br />
Homes Standards<br />
set minimum<br />
requirements for<br />
modern heating,<br />
proper insulation<br />
in floors and walls,<br />
ventilation in highmoisture<br />
rooms,<br />
moisture ingress and<br />
drainage, and draught<br />
stopping.<br />
“David has been instrumental<br />
in instilling the core<br />
values in our team. The transition<br />
of myself into the general<br />
manager role will be a matter<br />
of continuing the great work<br />
David has accomplished in his<br />
21 years of service to Lodge<br />
City Rentals. The goal of providing<br />
a high level of customer<br />
service remains our team’s<br />
focus,” says Waugh.<br />
Waugh has been part of<br />
the Lodge City Rentals team<br />
for 18 years. This experience,<br />
coupled with his background<br />
in the construction industry,<br />
has given him the nous to work<br />
closely with clients to help<br />
them build value in their property<br />
portfolios.<br />
“We’re fortunate that David<br />
is remaining within the Lodge<br />
Rentals team capacity so we<br />
can continue to draw on his<br />
expertise and knowledge.<br />
“His key focus has shifted<br />
to developing our service<br />
offering to landlords. He will<br />
work closely with clients in a<br />
property investment advisory<br />
role,” explains Waugh.<br />
Matthew-Shane Berryman<br />
has been promoted to branch<br />
manager.<br />
Berryman joined Lodge<br />
City Rentals in 2016 after<br />
Jason Waugh, left, and Matthew-Shane Berryman.<br />
working overseas as an investment<br />
consultant and banker.<br />
He has extensive experience in<br />
both the real estate and banking<br />
industries.<br />
On the immediate horizon,<br />
Waugh says the team<br />
is focused on ensuring the<br />
Healthy Homes Standards,<br />
which came into force on <strong>July</strong><br />
1, is rolled out by all landlords<br />
across all rental properties<br />
under management.<br />
The Healthy Homes Standards<br />
set minimum requirements<br />
for modern heating,<br />
proper insulation in floors<br />
and walls, ventilation in<br />
high-moisture rooms, moisture<br />
ingress and drainage, and<br />
Intelligent automation<br />
should lighten the load<br />
David Kneebone<br />
draught stopping.<br />
“We are putting the right<br />
steps in place to ensure the<br />
rental properties under our<br />
management are dry, warm and<br />
to the standard they should be.”<br />
CBD celebration<br />
awards<br />
The CBD Celebration Awards<br />
are sponsored by Spark<br />
<strong>Business</strong> and brought to<br />
you by Hamilton Central<br />
<strong>Business</strong> Association and<br />
The Breeze. Support your<br />
favourite business for the<br />
People’s Choice awards, open<br />
from <strong>August</strong> 1-21, vote at<br />
hamiltoncentral.co.nz.<br />
CBD activation in<br />
spotlight<br />
The CBD will be on show<br />
when Hamilton Central<br />
<strong>Business</strong> Association presents<br />
at the International Cities, Town<br />
Centres and Communities<br />
(ICTC) Conference -<br />
Transformative Cities, held in<br />
Townsville in October. HCBA<br />
has been invited to speak<br />
on CBD Activation - bringing<br />
vibrancy to public spaces<br />
through activation, events<br />
and people. Visit ictsociety.<br />
org/<strong>2019</strong> to find out more.<br />
Snippets supplied by<br />
Hamilton Central <strong>Business</strong><br />
Association<br />
TECHNOLOGY SECURITY<br />
> BY AARON STEELE<br />
Aaron Steele is a senior manager at PwC <strong>Waikato</strong>.<br />
Email: aaron.steele@pwc.com<br />
Intelligent automation (IA)<br />
is ushering in the fourth<br />
industrial revolution by<br />
disrupting and creating new<br />
business models. In order to<br />
thrive in the digital revolution,<br />
we must balance business<br />
understanding with technology<br />
innovation and human<br />
insight.<br />
Seventy-six percent of<br />
CEOs in our <strong>2019</strong> global<br />
survey are worried about the<br />
speed of tech change. And<br />
64 percent acknowledge that<br />
changes in the technology<br />
used to run their businesses<br />
will be disruptive over the<br />
next five years.<br />
PwC have analysed the<br />
business impact and commercial<br />
viability of more than<br />
250 emerging technologies<br />
and have a list of the essential<br />
eight core technologies<br />
that will matter the most for<br />
business, across all industries,<br />
over the next three to<br />
five years. These are artificial<br />
intelligence, augmented reality,<br />
virtual reality, blockchain,<br />
drones, 3D printing, Internet<br />
of Things (IoT) and robotics.<br />
IA has the ability to transform<br />
how your business operates<br />
and delivers services in<br />
the future, but implementing<br />
new technology just because<br />
it’s the latest thing, in isolation<br />
from your business<br />
strategy and with inadequate<br />
upfront assessment, can lead<br />
to a failure to achieve the benefits.<br />
There is a broad spectrum<br />
of IA and some areas such as<br />
virtual assistants/chatbots and<br />
robotic process automation<br />
(RPA) are already well developed<br />
and used by a large number<br />
of businesses.<br />
One of the most visible<br />
elements of IA at the moment<br />
is the virtual assistants, such<br />
as Amazon Alexa or chatbots<br />
that pop up when you visit a<br />
website to enable automated<br />
enquiries and customer support.<br />
This is conversational<br />
intelligence that is based upon<br />
natural language processing<br />
and artificial intelligence to<br />
enable a computer program to<br />
conduct a conversation based<br />
upon audio and/or textual<br />
input.<br />
RPA is less visible, but can<br />
have a major impact on your<br />
business processes, freeing up<br />
staff for customer-focused and<br />
value-add activities. Essentially,<br />
RPA transforms how a<br />
business deals with manual<br />
repetitive processes through<br />
automation which increases<br />
workforce capacity. In 2018<br />
Gartner said that RPA will be<br />
adopted by three in four financial<br />
controllers within two<br />
years.<br />
RPA is computer software<br />
(a “bot”) that sits on top of<br />
existing systems (it is technology<br />
agnostic) to perform<br />
tasks normally performed by a<br />
human, using rule-based processes.<br />
There are no changes<br />
to existing software or additional<br />
interfaces required,<br />
your existing systems view<br />
the RPA bot as just another<br />
user and interacts with the<br />
system through the graphical<br />
user interface (GUI). The<br />
best processes for automation<br />
are high volume, rules-based,<br />
digital and often involve interaction<br />
between multiple systems/tools.<br />
For example, we had a client<br />
that was replacing approximately<br />
20,000 assets per year<br />
and had a manual process to<br />
update the asset records with<br />
the new asset information. It<br />
took six minutes per asset for a<br />
human to perform this simple,<br />
repetitive process, whereas<br />
the RPA bot took just one minute<br />
and could work 24/7. By<br />
automating this process, staff<br />
didn’t have to perform a task<br />
that they didn’t like doing and<br />
their time could be used on<br />
more productive tasks.<br />
RPA is becoming easier to<br />
implement, and can lead to<br />
quick improvements in terms<br />
of efficiency and cost savings.<br />
Like all technologies, RPA<br />
only works if it is applied to<br />
the right processes and if it is<br />
implemented well, with the<br />
old saying “garbage in equals<br />
garbage out” applying.<br />
Intelligent automation<br />
should put the human back<br />
in the people, increasing<br />
employee morale, customer<br />
experience and satisfaction<br />
by allowing people do what<br />
they do best. If it doesn’t, then<br />
come and talk to us.<br />
The comments in this<br />
article of a general nature<br />
and should not be relied on<br />
for specific cases. Taxpayers<br />
should seek specific advice.
THE<br />
ADVENTURE<br />
BEGINS HERE...<br />
KIDS NOW RIDE FREE<br />
ALL WEEKEND IN HAMILTON.<br />
WHERE’S YOUR NEXT ADVENTURE?
Ang<br />
An<br />
46 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
CHILD FOCUS<br />
Creators early learning<br />
centres - why we’re<br />
investing in nature<br />
At Creators, nature is a place of learning<br />
and wonder. Children should be free to<br />
explore and discover the beauty of the<br />
natural world.<br />
When a child is playing<br />
outdoors, they are<br />
doing many things:<br />
problem solving, testing boundaries<br />
and, importantly, learning<br />
to fall in love with nature. This<br />
is why we have made a commitment<br />
to providing opportunities<br />
for our tamariki to get out and<br />
experience the environment.<br />
Whether it be in our outdoor<br />
spaces or on regular adventures<br />
in the community, it’s something<br />
we are passionate about.<br />
Creators Educational Trust<br />
general manager Kym Gibson<br />
explains: “A focus for all of<br />
our centres last year was the<br />
environment and how we learn<br />
through regular interaction<br />
with nature. We’re continuing<br />
this line of inquiry moving forwards.<br />
“The natural world provides<br />
us with endless resources and<br />
opportunities for play-based<br />
learning and there are numerous<br />
benefits to being outside for<br />
children, but also for the future<br />
of the environment.”<br />
We find ourselves in an age<br />
where “Children are becoming<br />
increasingly disconnected<br />
from the natural world”, and<br />
where “Without purposeful<br />
connection to nature, children<br />
are missing the opportunity<br />
to experience optimal health,<br />
wellbeing and development”<br />
(Children in Nature, NZ).<br />
We also have a responsibility<br />
to assist our tamariki in<br />
developing a connection with<br />
the world that they can carry<br />
through to adulthood. “You protect<br />
what you fall in love with,”<br />
says cinematographer, director<br />
and producer Louie Schwartzberg.<br />
Early childhood is regarded<br />
as the critical period for the formation<br />
of positive environmental<br />
attitudes where social action<br />
towards change can take place.<br />
Our aim at Creators is to equip<br />
David and Kym Gibson, CEO and GM of Creators Educational Trust.<br />
the future generations with positive<br />
interactions and a social<br />
awareness that enables them to<br />
care for our natural world.<br />
All weather centres<br />
As an organisation, it is important<br />
for us to be connecting<br />
with nature through every season.<br />
Creators chief executive<br />
David Gibson says: “We are<br />
ambassadors for breaking down<br />
those barriers that keep today’s<br />
kids inside more than ever. We<br />
operate all-weather centres,<br />
meaning as long as tamariki<br />
have their weather-appropriate<br />
clothing, we’ll be outside<br />
enjoying all the environment<br />
has to offer.” We aim to use real<br />
world experiences to initiate<br />
and contribute to daily learning,<br />
because, as author Richard<br />
Louv says: “Time in nature is<br />
not leisure time; it’s an essential<br />
investment in our children’s<br />
health.”<br />
- Supplied copy<br />
Jazz Unlimited Dance Studio<br />
American Jazz, Ballet,<br />
Hip Hop, Tap, Contemporary,<br />
Musical<br />
Theatre, Acting classes and<br />
K-Pop dance classes - 3 years<br />
to adult.<br />
Enrol now! Some new<br />
classes, e.g. K-Pop dance,<br />
begin on 12 <strong>August</strong>.<br />
Learn in a caring, positive,<br />
joyful, inclusive and successful<br />
studio culture. You are<br />
welcome to visit our upmarket<br />
facility. We have highly<br />
trained teachers, superb exam<br />
results, the biggest range of<br />
top-quality syllabi, and fabulous<br />
end-of-year Shows.<br />
Teaching standards are<br />
extremely high, and exams<br />
are moderated by external<br />
experts. It’s a great place to<br />
be.<br />
We have the best facilities<br />
in the region - a new,<br />
custom-designed, 4-studio<br />
complex, with sprung floors,<br />
commercial air conditioning,<br />
a separate ventilation system,<br />
wall-length safety mirrors,<br />
double ballet barres, with the<br />
latest health and safety features,<br />
viewing areas, and free<br />
parking. We’ve been in Hamilton<br />
for 30 years. Weekend<br />
classes are available. Class<br />
sizes are limited. Fees are paid<br />
by the term.<br />
- Supplied copy<br />
Two locally owned centres,<br />
Hillcrest CENTRAL and Hamilton CITY Central<br />
LOCATION<br />
OPENING 2017<br />
PENING EARLY 2017<br />
rs<br />
Founders<br />
Theatre<br />
CENTRAL CITY LO<br />
Locally owned and operated<br />
Enrol now for Term 3 (and 4).<br />
OPENING Licensed for 80 children<br />
OPENING<br />
EARLY in three rooms 2017<br />
High-quality ratios with qualifi ed teachers<br />
Spaces<br />
EARLY<br />
may be limited.<br />
Nutritious meals provided<br />
Please pre-register by email<br />
Register your interest online<br />
Both Centre’s feature:<br />
CENTRAL CENTRAL CITY CITY LOCATION LOCATION<br />
OPENING EARLY 2017<br />
Transport<br />
Centre<br />
Centre Place<br />
Locally owned New Save and operated<br />
Seddon Park<br />
Register your Locally interest owned and online operated<br />
Asian Fresh<br />
Licensed for 80 children in three rooms<br />
at www.curiouscubs.co.nz Licensed Supermarket for 80 children or in<br />
High-quality with The phone three rooms<br />
Warehouse or<br />
High-quality ratios with qualifi ed teachers<br />
teachers<br />
visit our Hillcrest High-quality centre ratios with 07 qualifi 856 ed 4424 teachers<br />
Nutritious meals provided<br />
109 Cambridge<br />
Nutritious<br />
meals Road,<br />
meals<br />
Kmart<br />
Hillcrest<br />
provided<br />
Register your interest Register online your interest online<br />
at curiouscubs.co.nz<br />
Curious Founders Cubs City Founders Early Learning City Centre: 150 at 07 curiouscubs.co.nz<br />
Tristram 839 4130 Street, Hamilton Central, Hamilton<br />
Theatre<br />
Theatre facebook.com/curiouscubscity<br />
Located up the driveway email jenni@curiouscubs.co.nz<br />
behind facebook.com/curiouscubscity<br />
150 Tristram Street, New Hamilton Save Asian Central Fresh Supermarket.<br />
Register your email jenni@curiouscubs.co.nz<br />
interest online<br />
or phone 07 839 or 4130 phone 07 839 4130<br />
Seddon Road<br />
Norton Road<br />
Tristram Street<br />
London Street<br />
at curiouscubs.co.nz<br />
facebook.com/curiouscubscity<br />
email jenni@curiouscubs.co.nz<br />
or phone 07 839 4130<br />
Bryce Street<br />
Barton Street<br />
OUR NEW LOCATION<br />
Locally Nutritious owned meals and provided. operated<br />
London Street<br />
Anglesea Street<br />
Licensed for 80 children in three rooms<br />
Norton Road<br />
Stimulating environments inside and out that<br />
encourage children’s curiosity and hunger to learn.<br />
Qualified enthusiastic teachers with good teacher to child ratios.<br />
London Street<br />
Barton Street<br />
at curiouscubs.co.nz<br />
OUR NEW LOCATION OUR NEW LOCATION<br />
facebook.com/curiouscubscity<br />
Norton Road<br />
London Street<br />
Barton Street<br />
Ward Street<br />
Barton Street<br />
Victoria Street<br />
Victoria Street<br />
Victoria Street<br />
B5525H<br />
Victoria Street<br />
Jazz Unlimited Dance Studio: Hip Hop,<br />
Contemporary, Classical ballet, American Jazz and Tap,<br />
Musical Theatre, and Acting. Ages 3 years to adult<br />
Email: jazzunlimited@xtra.co.nz<br />
Phone: 838 0096.<br />
The timetable is on www.jazzunlimited.co.nz.<br />
We are at 188 Kent Street, Frankton (Norton Road end).<br />
Visitors are welcome.<br />
Planet Dance: Ballroom, Latin, Salsa, Argentine<br />
Tango, Modern Jive. 12 years to adult. We are also<br />
wedding dance specialists.<br />
Email: planetdance@xtra.co.nz
CHILD FOCUS<br />
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
47<br />
CREATORS<br />
FOREST LAKE<br />
85 FOREST LAKE ROAD, HAMILTON<br />
At Forest Lake, play is at the heart<br />
of all we do. Our Reggio Emilia<br />
approach to learning means our<br />
teachers walk alongside tamariki,<br />
with children’s natural curiosity and<br />
wonderings leading the learning that<br />
happens each day.<br />
We are an all weather centre meaning<br />
rain or shine you will find us exploring<br />
our outdoor spaces. We love to play<br />
in the mud kitchen, create with loose<br />
parts, climb trees and explore all<br />
nature has to offer.<br />
Our Forest Adventures offer regular<br />
opportunities for children of all<br />
ages to get out of the classroom,<br />
interacting with the community and<br />
the environment.<br />
We give our tamariki the chance to<br />
take risks and challenge themselves,<br />
building their self-confidence and<br />
celebrating each child’s individual<br />
talents.<br />
CREATORS<br />
AT WAIPA<br />
CREATORS<br />
ON GRANDVIEW<br />
162 GRANDVIEW ROAD, HAMILTON<br />
A hidden gem in the heart of<br />
Grandview, we are a multicultural<br />
centre that thrives on love and<br />
relationships. With strong links into<br />
our community, we believe it takes a<br />
village to raise a child and consider<br />
it an honour to be part of the village.<br />
We offer purpose-built, nurturing<br />
environments designed to draw out<br />
children’s curiosity. Our learning is<br />
child-led and is based on exploring<br />
tamariki’s individual ideas and<br />
theories.<br />
We place value in primary<br />
connections and love getting to<br />
know our tamariki on a 1:1 basis.<br />
Observing each child individually<br />
allows us to expand on their interests<br />
and tend to their needs in a natural<br />
and respectful way.<br />
91 CHAPEL DRIVE, TE AWAMUTU<br />
Our beautiful centre is situated on the<br />
campus of Waipa Christian School.<br />
Our innovative centre design allows<br />
our children to grow in creativity and<br />
empathy for one another.<br />
The hallmark of our centre is the<br />
strong relationships we form with<br />
families on a daily basis. We believe<br />
that you can’t look at the child apart<br />
from their whānau, and when you<br />
enrol your child with us, you become<br />
part of our supportive community.<br />
We enjoy our links with the wider<br />
community- spending time regularly<br />
with the neighbouring school,<br />
our local retirement village and<br />
tending to our community garden.<br />
Creators at Waipa is truly a unique<br />
environment offering an abundance<br />
of opportunity for children to explore,<br />
learn and grow.<br />
CONTACT US TO FIND OUT<br />
ABOUT OUR VACANCIES<br />
WWW.CREATORS.ORG.NZ 0800 CREATORS
48 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
Publisher<br />
Deidre Morris<br />
Ph: (07) 838 1333<br />
Mob: 027 228 8442<br />
Email: deidre@nmmedia.co.nz<br />
Editor<br />
Richard Walker<br />
Ph: (07) 838 1333<br />
Mob: 027 814 2914<br />
Email: richard@nmmedia.co.nz<br />
Studio manager<br />
Tania Hogg<br />
Ph: (07) 838 1333<br />
Email: production@nmmedia.co.nz<br />
Graphic designer<br />
Kelly Gillespie<br />
Ph: (07) 838 1333<br />
Email: kelly@nmmedia.co.nz<br />
Graphic designer<br />
Tammy Johnson<br />
Ph: (07) 838 1333<br />
Email: tammy@nmmedia.co.nz<br />
ADVERTISING INQUIRIES<br />
Please contact:<br />
Advertising account managers<br />
Joanne Poole<br />
Ph: (07) 838 1333<br />
Mob: (021) 507 991<br />
Email: joanne@nmmedia.co.nz<br />
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Ph: (07) 838 1333<br />
Mob: (027) 493 9494<br />
Email: anne@nmmedia.co.nz<br />
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Ph: (07) 838 1333<br />
Mob: (027) 821 5777<br />
Email: carolyn@nmmedia.co.nz<br />
ELECTRONIC FORWARDING<br />
Editorial:<br />
<strong>News</strong> releases/Photos/Letters:<br />
richard@nmmedia.co.nz<br />
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12 Mill Street, Hamilton PO Box 1425,<br />
Hamilton, 3240. Ph: (07) 838 1333<br />
Fax: (07) 838 2807 | www.nmmedia.co.nz<br />
Keeping an employee’s position<br />
open during parental leave<br />
From <strong>July</strong> 1 <strong>July</strong> last year, primary carer leave<br />
(colloquially referred to as “maternity leave”)<br />
increased from 18 weeks to 22 weeks paid<br />
leave, and the payment rate increased from<br />
$538.55 to $564.38 gross per week.<br />
The primary reason behind<br />
these changes was to<br />
allow a longer bonding<br />
period between an infant and its<br />
primary carer (not restricted to,<br />
but usually the birth mother) and<br />
to allow breastfeeding mothers<br />
to breastfeed for the first six<br />
months of an infant’s life, as recommended<br />
by the World Health<br />
Organisation.<br />
This article sets out only the<br />
most basic rights pursuant to the<br />
Parental Leave and Employment<br />
Protection Act 1987 (PLEPA). It<br />
is a complex, unwieldy piece of<br />
legislation that would be impossible<br />
to fully summarise in 800<br />
words, and reading the full act<br />
is highly recommended for anyone<br />
suffering from insomnia.<br />
For a primary carer to be<br />
entitled to paid primary carer<br />
leave, they must have worked<br />
continuously, on average for<br />
more than 10 hours per week,<br />
for the period of six months<br />
immediately before the birth or<br />
agreed date of the leave commencing.<br />
A person eligible for primary<br />
carer leave may also take<br />
extended leave. Those who<br />
have worked for six months<br />
before the leave are entitled to<br />
26 weeks’ leave (which includes<br />
the 22 weeks of paid leave with<br />
the remainder unpaid), and those<br />
who have worked for 12 months<br />
or more before commencing<br />
parental leave are entitled to 52<br />
weeks (including the 22 weeks’<br />
paid leave, with the remainder<br />
being unpaid).<br />
Employers may need<br />
to throw the net wide,<br />
including considering<br />
contractors and<br />
temping agencies,<br />
given most employees<br />
would be unwilling to<br />
leave a permanent job<br />
for a temporary role.<br />
Section 41 of the PLEPA<br />
contains a presumption that an<br />
employer will keep an employee’s<br />
position open for the periods<br />
set out above, and the<br />
options for an employer to override<br />
this presumption are very<br />
limited. In a nutshell, the options<br />
are either that, due to the key<br />
nature of the employee’s position,<br />
it is not reasonably practicable<br />
to replace the employee on<br />
a temporary basis (Option 1), or<br />
where there is a genuine redundancy<br />
situation (Option 2).<br />
In the case of Option 1, an<br />
employer would need to be able<br />
to satisfy two arms of the test:<br />
first that the employee is in fact<br />
a key employee, which, among<br />
other things, factors in the size<br />
of the employer and the training<br />
period and skills required for<br />
the position, and secondly, that<br />
it is ‘not reasonably practicable’<br />
to temporarily replace the key<br />
employee. Satisfying this test is<br />
considerably trickier than it may<br />
sound.<br />
It would be a rare case and<br />
difficult to argue that a key<br />
employee cannot be replaced<br />
on a temporary basis, given all<br />
employees are entitled to four<br />
weeks’ annual leave a year. An<br />
employer would need to be able<br />
to demonstrate that while the<br />
employee could be temporarily<br />
replaced for four weeks, that<br />
would not be possible for the<br />
duration of the parental leave<br />
period.<br />
EMPLOYMENT LAW<br />
> BY ERIN BURKE<br />
Employment lawyer and director at Practica Legal<br />
Email: erin@practicalegal.co.nz phone: 027 459 3375<br />
Further, in Auckland Provincial<br />
District Local Authorities'<br />
Officers IUOW v Onehunga<br />
Borough Council [1989] 1<br />
NZILR 476 (LC), Judge Castle<br />
held that:<br />
…the use of the word ‘practicable’<br />
in our view has to be<br />
looked at as something far different<br />
from the words ‘possible’<br />
or ‘available’ or ‘practical’, all of<br />
which necessarily implies a subjective<br />
test. It could be argued<br />
perhaps that whatever the Legislature<br />
meant by the words ‘not<br />
reasonably practicable’ could be<br />
construed as ‘virtually impossible’.<br />
That to us appears to be the<br />
broad position under the Act….<br />
So an employer would need<br />
to argue that temporarily replacing<br />
an employee on parental<br />
leave would be ‘virtually impossible’,<br />
and there is also case law<br />
that states even a difficulty or<br />
impossibility in finding a temporary<br />
replacement is not relevant<br />
to this test, unless it arises<br />
out of the nature of the position<br />
(as opposed to the employer<br />
simply not being able to find<br />
someone, for example, due to<br />
unavailability or remote geographical<br />
location).<br />
Option 2 (redundancy situation)<br />
needs to be approached<br />
very cautiously, given the significant<br />
increase in judicial scrutiny<br />
that now applies to contested<br />
redundancies, as described in<br />
last month’s column. While a<br />
genuine redundancy situation<br />
may arise before or during a<br />
period of parental leave, redundancies<br />
which are suspected of<br />
being carried out with the intention<br />
of defeating an employee’s<br />
rights pursuant to the PLEPA are<br />
likely to end with reinstatement<br />
of the employee and an order<br />
for the employer to pay significant<br />
remedies to the employee<br />
to boot.<br />
The PLEPA requires<br />
employees to apply for primary<br />
carer leave at least three<br />
months before its commencement.<br />
Employers are urged to<br />
use this time well and to take<br />
all necessary steps to replace<br />
the employee temporarily, if that<br />
is what is needed. Employers<br />
may need to throw the net wide,<br />
including considering contractors<br />
and temping agencies,<br />
given most employees would be<br />
unwilling to leave a permanent<br />
job for a temporary role.<br />
<strong>Waikato</strong> Automotive Group appoints new<br />
general manager<br />
<strong>Waikato</strong> Automotive Group (WAG) is proud to announce the<br />
promotion of Amber McBeth as general manager.<br />
Amber was employed<br />
by Lightning Automotive<br />
Te Rapa in 2015<br />
to answer phones. It quickly<br />
became apparent that she was<br />
capable of much more and her<br />
role within the company grew.<br />
Within 18 months, Amber<br />
was running the Te Rapa<br />
branch of Lightning Automotive<br />
and by 2017 she was leading<br />
two branches.<br />
Fast forward to <strong>2019</strong> and<br />
Amber is now in charge of<br />
Hamilton WOF Station, Power<br />
Steering Services and all<br />
three Lightning Automotive<br />
branches with a total of 20<br />
staff.<br />
<strong>Waikato</strong> Auto Group owner<br />
Keith Marshall says Amber<br />
has great vision and leadership<br />
skills which allow her to get<br />
the best from those around her.<br />
Amber says the people she<br />
works with are a highlight of<br />
the job, along with the lovely<br />
customers she has met over the<br />
years.<br />
“Also my promotion has<br />
been a big highlight for me.<br />
I’ve been given room to grow<br />
and learn new skills with the<br />
support of my whole team so<br />
that’s been amazing too.<br />
“My team is amazing. We<br />
are like family. We are all close<br />
and we all look out for each<br />
other. It’s a really fun environment<br />
to work in because<br />
we all make jokes at each other’s<br />
expense and have a good<br />
laugh. Ninety-nine percent of<br />
the time you will walk in and<br />
someone is singing at the top<br />
of their lungs too, which is<br />
always hilarious.”<br />
Amber’s rapid rise is quite<br />
an achievement considering<br />
she had zero car knowledge<br />
and no staff management experience<br />
when she started. Especially<br />
when you consider that<br />
she is only 26 years old and a<br />
full-time mother to two young<br />
children who she idolises.<br />
“The biggest challenge in<br />
the beginning was the fact I had<br />
very little knowledge of cars in<br />
general. I struggled massively<br />
in the first six months just<br />
getting my head around the<br />
different repairs and services<br />
we offer. With that being said,<br />
it’s also made the job so much<br />
more fun because I’m constantly<br />
learning.”<br />
Due to flexible hours,<br />
Amber is able to do the school<br />
run and spend afternoons with<br />
her children, then finish her<br />
working day in the evening.<br />
When she first started, her<br />
daughter was 2 and her son was<br />
only 9 months old which meant<br />
she was still getting up in the<br />
night to them and then working<br />
45 hours a week as well.<br />
“There were definitely<br />
times I thought of giving up<br />
because I was exhausted but<br />
then I would remind myself<br />
that I have my two little ones<br />
watching me and I need to be a<br />
role model they can look up to.<br />
“Now my kids are older, so<br />
we juggle work, school, kindy<br />
and sports! We are busy, but<br />
we love it.”<br />
Keith says Amber’s ability<br />
to manage and resolve conflict<br />
both internally and externally<br />
sets her apart.<br />
“We are already seeing<br />
gains from plans implemented<br />
by Amber to give staff more<br />
responsibilities and ownership<br />
of their individual stores.<br />
“Amber sets the standard<br />
for the business culture and is<br />
a role model to the people she<br />
works with.”<br />
0800 WAG GROUP<br />
- Advertorial
WORKPLACE HEALTH AND SAFETY<br />
Safe Road Services:<br />
Who we are, and<br />
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
49<br />
what we do<br />
Safe Road Services is a Waipā-based,<br />
complete traffic management company<br />
that pride ourselves on offering safe,<br />
effective solutions for all temporary traffic<br />
management requirements. From the<br />
beginning stages of training, to traffic<br />
management plan (TMP) drawings,<br />
temporary traffic management and even<br />
reinstatements after the work is complete.<br />
Safe Road Services was<br />
first established in 2017.<br />
Since then we have<br />
grown to include a team of<br />
nearly 30 full time and on-call<br />
staff, qualified in all aspects<br />
of traffic management. We<br />
have the equipment and are<br />
adequately trained to set up<br />
sites of all sizes and durations.<br />
We can also provide 24/7<br />
emergency response crews.<br />
Our current clientele includes<br />
everything from reputable<br />
civil construction and highway<br />
maintenance companies<br />
through to tree trimming and<br />
utilities.<br />
We are a very safety-conscious<br />
company and have a<br />
strong focus on ensuring everyone<br />
returns home safe, whether<br />
it be our staff, our clients or<br />
the general public - everyone's<br />
safety is our priority. We regularly<br />
provide traffic management<br />
sites to suit a variety of<br />
works, roads and durations.<br />
These sites are to ensure a<br />
safety barrier between the<br />
travelling public and the workers<br />
who are working within<br />
the road corridor. With the<br />
increase in health and safety<br />
legislation over recent years,<br />
more and more businesses are<br />
beginning to understand the<br />
need to have adequate traffic<br />
management when working<br />
around the roads, to ensure the<br />
safety of their staff as well as<br />
the public.<br />
Our management staff are<br />
qualified and experienced<br />
in creating and designing<br />
TMPs for all different scopes<br />
of work. Once we have created<br />
the TMP, we then submit<br />
it to the appropriate road<br />
controlling authorities for<br />
approval.<br />
As well as TMP drawings<br />
and temporary traffic management<br />
sites, we provide<br />
training courses which are<br />
run by our in-house certified<br />
provider with a wealth of<br />
on-the-job experience. Graduates<br />
of all Site Traffic Management<br />
courses receive a NZ<br />
Transport Agency-approved<br />
certification, qualifying them<br />
to work on road networks<br />
throughout New Zealand. We<br />
offer a one-day Traffic Controller<br />
(TC) training course,<br />
a two-day level 1 Site Traffic<br />
Management Supervisor<br />
(STMS) course as well as a<br />
one-day refresher, and a halfday<br />
WCTL course - which is<br />
necessary if you drive a waste<br />
control vehicle.<br />
Here at Safe Road Services,<br />
we are strong believers in giving<br />
back to the community. We<br />
choose to show our support<br />
by sponsoring local sporting<br />
teams and events within the<br />
Waipa. We are proud sponsors<br />
of the Cambridge High School<br />
second XV rugby team, and<br />
the special children’s Christmas<br />
parties.<br />
Feel free to call us anytime,<br />
we are happy to help<br />
take bookings or answer any<br />
queries.<br />
- Supplied copy<br />
“Safety. All day… everyday”<br />
✓ Traffic Management<br />
✓ Project Management<br />
✓ Construction & Reinstatements<br />
✓ TMP Design & Drawings<br />
✓ Consultancy & Training<br />
✓ 24hr Emergency Response<br />
ndel<br />
0800 SAFE TTM (72 33 88) www.saferoad.co.nz<br />
Hamilton | Waipa | Franklin | Matamata | Otorohanga | Waitomo | <strong>Waikato</strong> | Hauraki | Coromandel
50 WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
WORKPLACE HEALTH AND SAFETY<br />
Workplace Health and Safety<br />
Legally Compliant Employment Investigations.<br />
Increasingly Employers are encountering situations that<br />
require a formal investigation to be undertaken. These<br />
may be employment or health and safety related and may<br />
involve several people being interviewed.<br />
The requirements regarding Procedural Fairness and<br />
Natural Justice must be met in any investigation process to<br />
ensure the final report is not jeopardised on a procedural<br />
basis. Procedural Fairness requires that the parties being<br />
interviewed are provided with all information relevant to the<br />
investigation prior to the date of their interview, that they<br />
are given the opportunity to comment / respond to this and<br />
are advised of their rights to seek independent support and<br />
representation. Natural Justice is the rule against bias and the<br />
right to a fair hearing.<br />
When required to undertake an investigation into an<br />
employment related matter, the Employer should ensure that<br />
their actions or presence do not unreasonably compromise<br />
the integrity of the investigation process. A simple checklist<br />
would include:<br />
• Have you been involved in the matter requiring investigation?<br />
• Do you have sufficient knowledge of the matter requiring<br />
investigation?<br />
• Are you able to look at the matter objectively?<br />
• Are you independent of the parties’ subject to the investigation?<br />
• Will your involvement compromise the integrity of the<br />
investigation?<br />
• Do you have the skills to undertake a thorough investigation?<br />
• Do you have the time available to undertake the investigation<br />
efficiently?<br />
If you are not able to say ‘yes’ to each of the above principles<br />
the final investigation outcome may be compromised<br />
and open to legal challenge by the Employee under investigation.<br />
Often Employers have the required skills and knowledge<br />
to investigate a situation, they may even have the required<br />
skills to be able to undertake a comprehensive investigation,<br />
however their relationship with the parties under investigation<br />
may be too ‘familiar’ with this opening their outcome<br />
report to allegations of bias and predetermination – even if<br />
they have sought to adopt an independent stance throughout<br />
the process. In such cases, the Employer should consider<br />
assigning the investigation to another manager from outside<br />
the immediate work area associated with the investigation or<br />
engage a suitably skilled independent party to manage the<br />
Russell and Linda-Maree Drake<br />
Russell Drake Consulting<br />
Phone: (07) 838 0018<br />
Email: info@russelldrakeconsulting.co.nz<br />
www.russelldrakeconsulting.co.nz<br />
investigation on their behalf.<br />
With the costs of successful Personal Grievance claims<br />
increasing significantly in the last 12 months, the Employer is<br />
often faced with the question as to save costs by undertaking<br />
the investigation internally – possibly increasing their risk<br />
of Personal Grievance, or invest money in an independent<br />
investigator and potentially reduce the risks of a successful<br />
and expensive Personal Grievance.<br />
If you are uncertain as to whether your own involvement<br />
in an investigation is a risk or not, please feel free to call us<br />
to discuss your options.<br />
202518AA<br />
Connecting businesses and people with health and safety<br />
• Health and safety management<br />
processes<br />
• Investigations<br />
• Audits, inspections, reviews<br />
• Health and safety education<br />
• Guidance, advice and<br />
information<br />
• Management of health and<br />
safety<br />
We are passionate about connecting<br />
people with health and safety. We<br />
will consult with business owners/<br />
directors, provide education to staff,<br />
supply tailored health and safety<br />
documentation, or help you put the<br />
right systems and processes in place. If<br />
you want to create a culture change in<br />
your business, we can provide you with<br />
practical solutions. We can give you<br />
the guidance, support and assistance<br />
you need, enabling you to understand<br />
and own your health and safety, while<br />
ensuring your processes are simplistic<br />
and meet compliance requirements.<br />
Is your <strong>Waikato</strong><br />
business ready for the<br />
tightening H&S rules?<br />
This is a question that <strong>Waikato</strong> based<br />
Health & Safety consultant, Gavin<br />
Lysaght thinks about a lot. In his<br />
work for Securo Health & Safety, he visits<br />
clients in-person according to a regular<br />
schedule throughout the year.<br />
Gavin has found that these on-site visits<br />
are a key way for clients to ensure they<br />
are making incremental improvements to<br />
their Health & Safety system “Having a<br />
third-party visit your office or worksite on a<br />
regular basis makes you view your facility<br />
through fresh eyes” explains Gavin.<br />
“When the next wave of rule changes<br />
come along, many of our clients have a very<br />
short to-do list in order to comply, because<br />
they are already operating at a best-practice<br />
level.”<br />
“Starting with our Securo Site Audit is a<br />
popular option for businesses wanting such<br />
a fresh perspective” explains Gavin. To find<br />
out more visit www.Securo.co.nz/site-audit.<br />
To make an appointment or to<br />
talk over your options, contact Gavin<br />
Lysaght, on 027 239 3096 or email<br />
securowai@securo.co.nz.<br />
www.Securo.co.nz<br />
To connect with us, contact:<br />
Tracey (Director)<br />
027 417 3664<br />
Lionel (Consultancy Assistant)<br />
027 227 4889<br />
www.hsconnexions.co.nz<br />
202467AA
WAIKATO BUSINESS NEWS <strong>July</strong>/<strong>August</strong> <strong>2019</strong><br />
51<br />
Lot 25 Earthmover Cres, Te Rapa, Hamilton<br />
The Industrial property sector is the commercial market darling and it is easy to<br />
understand why. The structures are build to last and with good design they are<br />
inherently flexible as they service a wide range of business uses and industries.<br />
This aids leasing demand and strong resale prospects.<br />
With a range of unit sizes for sale from 75sqm to 130sqm, and priced from $299,000<br />
to $529,000, these units are a superb opportunity for owner occupiers and investors<br />
to purchase at affordable levels. Given their size they are well suited for storage,<br />
trade use or simply a toy shed for the classic car, boat or caravan.<br />
This site was selected as a preferred location for the development owing to its easy<br />
access to the motorway interchange, The Base and catchment of residential precincts<br />
to the north including Pukete and the rapidly growing Rotokauri. Attributes that have<br />
also attracted large corporate neighbours including Porters, Mainfreight and NZ Post.<br />
Contact the exclusive agents today for more details and secure your future!<br />
Price From $299,000 to $529,000<br />
Web Ref LCOM02457<br />
Dean Abraham<br />
M 027 333 3822<br />
B 07 838 0042<br />
E deana@lodge.co.nz<br />
Vaughan Heslop<br />
M 021 400 515<br />
B 07 838 0042<br />
E vaughanh@lodge.co.nz<br />
Growing <strong>Waikato</strong> <strong>Business</strong>es<br />
Our business growth advisors are here to help<br />
Our business growth services are aimed at helping businesses<br />
gain knowledge, connect with the right people, and grow.<br />
Services include a free business needs assessment to<br />
support business growth plans, along with free access to<br />
the government funding programmes offered by NZTE and<br />
Callaghan Innovation and <strong>Business</strong> Mentors New Zealand.<br />
To find out more contact us at enquiry@tewaka.nz<br />
<strong>Waikato</strong> Innovation Park<br />
07 857 0538 | tewaka.nz
“I choose to work with Foster Engineering because the result is always excellent.”<br />
The Torro Churro kiosk in Auckland’s Sylvia<br />
Park mall is the latest bespoke project by Foster<br />
Engineering. Owner Rajesh (Raj) Thakkar is<br />
thrilled with the finished product, describing<br />
the finely engineered steel fabrication as both<br />
“beautiful and unique”.<br />
Raj has worked with Foster Engineering before,<br />
refurbishing nine of his mobile Torro Churro<br />
trailers to date. However, a standalone kiosk<br />
within an open shopping mall was something<br />
new for both Raj and the Foster Engineering<br />
team. Apart from a completely new concept,<br />
challenges included installation and the long<br />
term security of the ‘shop’.<br />
“I gave the team an idea of what I wanted. It only<br />
took two meetings and they understood exactly<br />
what was needed” says Raj.<br />
The only item supplied was the deep-frying<br />
unit. Foster Engineering designed and made<br />
everything else, including bespoke stainlesssteel<br />
benches, sinks, storage draws and units,<br />
water and waste tanks.<br />
Kiosk and contents were created in Foster’s<br />
Hamilton workshop, then transported (by<br />
Foster Transport) to Sylvia Park for installation.<br />
Foster’s also oversaw the fitting of the electrics,<br />
plumbing, flooring and signwriting. The project<br />
was completed in the six-week timeframe, which<br />
included over 300 hours in steel fabrication.<br />
“Every detail of this project was carefully<br />
considered by the Foster Engineering team. The<br />
result is a kiosk that’s not only fit for purpose,<br />
it’s an easy working space that everyone can<br />
operate” continues Raj.<br />
“Our new water and waste tanks are a good<br />
example of innovative design. What was the<br />
most difficult thing for me and my staff to<br />
manage is now a simple matter of emptying and<br />
renewal, because they were made to be easily<br />
mobile.<br />
“I choose to work with Foster Engineering<br />
because the result is always excellent. They<br />
have a professional approach; their designs<br />
are brilliantly practical, and they use the best<br />
materials.<br />
“You don’t mind spending a little bit more for<br />
exceptional quality.”<br />
FOSTERS.CO.NZ . 07 849 3849
SKYCITY HAMILTON<br />
WAIKATO<br />
CUP 19<br />
DON’T CROSS THE LINE LAST<br />
Book your Xmas Do<br />
at Te Rapa NOW!<br />
Saturday 14 December<br />
SKYCITY HAMILTON WAIKATO CuP DAY<br />
Saturday 21 December<br />
Lodge Christmas Raceday<br />
Packages start from $65pp<br />
teraparacing.co.nz<br />
<strong>Waikato</strong> Racing Club
07 849 2839<br />
Te Rapa Racecourse<br />
Ken Browne Drive<br />
Te Rapa, Hamilton 3200<br />
Phone 07 849 2839<br />
Email events@teraparacing.co.nz<br />
www.teraparacing.co.nz