SO Responsibilityreport_2018

More documents

Recommendations

Info

1Responsibility – everyday acts This SOL Responsibility report is the ninth report in this form. The guide is published in Finnish and English every spring on the company’s website. We want to constantly develop our operations and make our services more sustainable and responsible, taking into consideration the needs of our customers and stakeholders. The guide contains an introduction to the subject, key figures regarding the actions implemented and the future goals. At SOL, responsible business operations mean spontaneous responsibility that supports the company’s business and that are determined by the company’s values and objectives, while also taking into account key stakeholders. Many practical issues related to responsibility are addressed in our everyday work. These issues include occupational safety, good managerial work, improvements in working methods, environmental issues, work ethics, a pleasant work community, caring about others and about customers, correct salary payments, the development of competence and many other minor aspects. Our goal is to be an excellent corporate citizen, focusing in particular on the continuity of operations, supply chain responsibility, our customers’ superior service experience, responsible environmental management, well-being at work as well as continuous improvement and development. Responsible operations are essential and global. Ethical and responsible choices are increasingly dictating our procurement decisions and consumption. The figures reported below are those of the SOL Group, unless otherwise stated in the text. The segments are Finland and the foreign subsidiaries, and the services are the business lines of SOL Palvelut Oy: property services, cleaning and facility services and security services, the laundry services of SOL Pesulapalvelut Oy and the personnel services of SOL Henkilöstöpalvelut Oy. 4 Responsibility 2018 | www.sol.fi
International service locally Turnover 306 milj. eur €€€€€ Number of personnel 14 000 Customer satisfaction visits 42 000 www.sol.fi | Responsibility 2018 5
Page 1 and 2: www.sol.fi Responsibility report 20
Page 3: 4 Responsibility - everyday acts 10
Page 7 and 8: 1.2 SOL Future SOL Future has endea
Page 9 and 10: 1.5 Managing Director’s review La
Page 11 and 12: Highlights of 2018 Multiculturalism
Page 13 and 14: Highlights of 2018 Juhana Olkkola S
Page 15 and 16: At the sources of Solar energy SOL
Page 17 and 18: Gross investments (MEUR) Figure 3.
Page 19 and 20: Management principles, illustrating
Page 21 and 22: we will operate responsibly by prov
Page 23 and 24: Customer satisfaction Figure 5. Cus
Page 25 and 26: We comply with the UN Global Compac
Page 27 and 28: Group net sales, MEUR Change in net
Page 29 and 30: The quality prizes of 2018 were awa
Page 31 and 32: All procurement is governed by writ
Page 33 and 34: We reduce the consumption of paper
Page 35 and 36: Commitment 2050 targets and actions
Page 37 and 38: SOL Palvelut was the first in Finla
Page 39 and 40: Energy utilisation rate of waste 41
Page 41 and 42: Environmental aspects at SOL Enviro
Page 43 and 44: Wages and social security expenses
Page 45 and 46: 4,0 3,5 3,0 2,5 2,0 1,5 1,0 0,5 0,0
Page 47 and 48: Electronic occupational safety tool
Page 49 and 50: 22 SOL members completed the SOL Li
Page 51: We are all equal SOL is widely know

SO Responsibilityreport_2018

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?