CE China Daily Day 2 Edition

cleverdis

TRADE TALK

It’s all about

customer

experience

A. Dennis Sary

Marketing Director,

Passfeed

An American

in Guangzhou

Vishal Mewani

Managing Director,

Kohinoor Electronics

A. Dennis Sary, Marketing Director of the e-Commerce platform

Passfeed, has travelled from New York to Guangzhou specifically

to attend CE China. We asked him to tell us a little about his

company.

Kohinoor Electronics is a retail chain based in Mumbai, and its

Managing Director Vishal Mewani is at CE China for the first

time, to track the latest trends in the industry. We started by

asking him to tell us more about his business.

We consider the customer

experience to be the most

important feature of our retailing

business. Our high standards in

customer experience insulate

our retailing company from the

vagaries of the market fluctuations

and probable economic

downturn. High-end customers

and millennials comprise the bulk

of our customers, so the latest

technology products are always

on the wish-list for our stores.

Is this the first time you will

be attending CE China? If so,

what has attracted you to the

event?

This is my first visit to CE China. My

quest is to experience technology

has been the driving force behind

attending CE China. I’m keen

to find out about how the area

of artificial intelligence (AI), the

Internet of Things and robotics

technology is progressing, along

with the latest power saving

technology in appliances. This

experience will help us shape

our efforts for retailing in our

stores in the near future. My main

objectives of the CE China visit

are to check, experience, visualise

and plan, keeping the future

retail scenario of India in mind.

Having heard so much about the

excellent organisation, magnitude

and technology centricity of this

event, I was attracted enough to

attend this time. I would also like

to explore tie-ups with exciting

IN THE

FUTURE, I WOULD

LIKE TO MARK

OUT CE CHINA

IN MY ANNUAL

CALENDAR AS

A MUST-VISIT

EVENT

and upcoming brands, which

are technology driven. Having

attended many such events all

over the world in the past, I

respect the IFA pedigree attached

to this event and my expectation

and excitement is very high. In the

future, I would like to mark out CE

China in my annual calendar as a

must-visit event

Passfeed is reinventing online

shopping. Our Fintech/

eCommerce experience

combines the best features of

social shopping and banking.

Consumers can shop, store and

send money, share gift certificates

and even take advantage of

our Paylater service. Passfeed

provides an exciting shopping

experience uniquely paired with

a robust digital wallet. Users are

able to choose from over 1.5

million of the trendiest fashions,

incredible household gifts and

even electronics. Building on the

social nature of online shopping,

consumers can shop, save and

earn Rewards and iPoints just

sharing with friends and relatives

– all within the user-friendly App.

It’s basically a place where people

can not only shop, but can also

get the financial services normally

restricted to banks.

What kind of products are you

looking for at CE China?

We are looking for the best new

products in the fields of consumer

electronics and small appliances.

Many of the manufacturers

here at CE China have made

some amazing technological

advancements to take a wellconnected

home to the next level.

When these new technologies

enter the market, they will ensure

the daily life of Americans will get

easier. Passfeed is excited to bring

MANY OF THE

MANUFACTURERS

HERE AT CE CHINA

HAVE MADE

SOME AMAZING

TECHNOLOGICAL

ADVANCEMENTS

TO TAKE A WELL-

CONNECTED HOME

TO THE NEXT

LEVEL

all these products to its platform

and enhancing the way that

people live. I am here looking for

suppliers for new equipment that

we can put on the front page of

our app! We are always looking

for new shiny things, and this

show has plenty!

What are your thoughts on the

move by IFA organisers to put

the show on here?

I really think it is a smart decision.

You know China is a giant global

market and it keeps developing

ahead of other countries. I am sure

CE China will help grow further

business relationships between

Chinese manufacturers and

foreign customers. Navigating this

show is very easy. It is structured

with a very nice flow and is very

professional

CE China Daily • Friday 20 September 2019

7

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