2018 Annual Report
Table of Contents
Message from Leadership
A Story: From Homeless Refugee to Home Owner
Engagement & Advocacy
Community Partners & Memberships
Every family has a home.
Hildebrand partners with families experiencing homelessness. We endeavor to break the
cycle of homelessness by providing shelter, permanent housing, training and work readiness
programs, and life skill development. We restore hope and build brighter futures.
A Message from Leadership
This year Hildebrand increased its impact on families in shelter, and within the community at large. We
forged new partnerships that enabled us to expand services, and advocate across systems. One such
advocacy strategy involved partnering with Boston City Councilor-at-large, Annissa Essaibi-George, who
with our encouragement, formed the Family Shelter Providers Roundtable, bringing together area shelter
providers with local and state entities such as the Departments of Elementary and Secondary Education,
Department of Transitional Assistance, and the Boston Housing Authority. Our group seeks to improve
service coordination, reduce barriers to housing, and increase access to resources that families need in
order to sustain themselves. Finding and maining affordable housing is a pressing priority.
Escalating rents has been a major barrier for placing families quickly back into housing, and has
contributed to longer lengths of stays in shelter in the Boston area. The average length of stay has risen
from 343 days in 2015 to 471 in 2018 for area shelter providers, and is directly tied to the availability of
affordable housing. The ratio of affordable housing units per extremely low-income family is 46 to 100,
which makes it increasingly challenging for families to find an apartment, move out of shelter, and
Forty percent of heads of household at Hildebrand are employed, and their ability to earn wages and
increase their earnings is critical to the family’s long-term success, and can be done, with our help! Please
read about Mohammad on page 7. Housing instability not only effects physical, emotional, and mental
health of adults and children; it also decreases school performance, which is why this year we made a
commitment to ensure that every school aged child gain access to an enriching summer experience.
Summer camps and other enrichment activities enable parents to: maintain their work schedules; remain
engaged in education/ training; and stay focused on job search pursuits. This year we partnered with
nine summer camps that provided an average of 5 weeks of campership experiences to fifty-one
children, an increase in enrollment of 168% over last year.
Every new partnership helps to advance our mission and impact. We recognize that because
low-income families are most at risk for displacement, eviction and homelessness, Hildebrand must be
much more than a safety net, but also a partner in advocating for more affordable housing,
eviction prevention, livable wages, childcare and summer activities, immigration reform,
and effective systemic changes.
Shiela Y. Moore & Kelly Blackburn
Shiela Y. Moore, CEO
Board of Directors
Kelly Blackburn, Chairman
Kelly S. Mann, Vice-Chair
Clifford Long, Treasurer
Glenda Allsopp, Clerk
Anthony D. Galluccio, Esq.
Dina M. Scianna
Reverend Ellis Washington
Reverend Dr. LeRoy Attles, Sr.
Reverend Richard W. Richardson
Myra Rodrigues, LICSW
Emergency Shelter & Transitional Support
This program is designed to help homeless families increase their economic mobility to become more
self-sufficient on their journey to permanent, affordable housing. As one of the largest family shelter
providers in Metro-Boston, we offer individualized intensive case management, workshops and
trainings, supplemental resources, seasonal support, and more to 126 families in shelter every day.
The goal of this program is to ensure once families leave shelter they have the support network and
tools necessary to maintain their housing and continue to increase their economic standing to
become more self-sufficient. The Stabilization Services Program supports families in identifying
community resources, building and maintaining good tenant/landlord relationships, and identifying
and eliminating obstacles for continued success.
The Property Manager & Tenant Support Specialist provides individualized case management
support to the families in permanent housing beyond the period of stabilization, connects them with
community resources to build their support network, and teaches them what it means to be a good
tenant and good neighbor.
By the Numbers
660 Individuals were provided shelter in
220 families; of those individuals, 400 were children.
91 Families were supported through the
stabilization services program.
90% of Families that moved out
of shelter remained stably housed for at least one year
71 Families successfully transitioned out of
shelter and into their own housing.
40% of Families had at least one adult
member of the household employed with a median income
of $14,145 if working part-time and $24,336 if working
full-time. Hildebrand families earn over 60% less than
Boston’s median household income of $62,021.
3 2018 Annual Report
Homelessness in Massachusetts
During FY’18, 4,895 unique families were assisted with
emergency shelter and/or HomeBASE diversion assistance,
out of the 8,145 families who sought assistance, a decrease
from FY’18. Nearly 40% of families were denied assistance.
During the 2017-18 academic year, 24,071 public
school students experienced homelessness, an increase
of nearly 3,000 students over the previous year.
During the point-in-time survey, conducted in January of
2018, 20,068 people in Massachusetts were experiencing
homelessness. Of those represented, 66% or 13,257
were people in families with children.
Citizens’ Housing and Planning Association (CHAPA)
estimates a shortage of 158,769 affordable rental homes
for extremely low-income households in Massachusetts
Revenue and Support
Housing & Supporting Services
General & Admin Support
Statements of Activities
Revenue and Expenses
Statements of Financial Position
Property & Equiptment
Total Net Assets
Total Liabilities $1,017,798
Total Liabilities & Net Assets
5 2018 Annual Report
51 Children attended summer camp
programs, and 8 was the average age of campers.
168% Increase in summer camp
enrollment over FY’17, up from 19 children.
5 Weeks the average length of time these
children attended their summer camp program
12 Teens completed summer work programs
and received free monthly MBTA passes.
83 Turkeys and pies were distributed to
families to celebrate Thanksgiving.
894 Gifts were distrbuted to 298 children
thanks to our supporters during the holidays.
60 Families attended Christmas in the
City’s annual fesitivities in Boston for homeless families.
Workshops & Trainings
31 Trainings and informational sessions were held internally.
248 Participants attended these trainings and info sessions.
12 Organizations facilitated one or more training.
From Homeless Refugee to
In 2010, Mohammad and his family escaped war-torn Sudan
as political refugees. They witnessed children being shot in
the streets, kidnapped and forced to join the army.
Mohammad was imprisoned for refusing to join the army
and participate in mass genocide.
Marc Jean-Jacques, Housing
Search Specialist (left) with
His family realized they
needed to leave Sudan in
order to survive. The decision
to leave did not come easily. It
was only after he recognized
that “this is war and you must
leave everything to survive war
– even your clothes,” he made
the decision to flee.
He fled the country where he
worked as an architect, walking
through the night in order to
cross the border undetected
with his wife, infant, and two
older children. Before coming
to Boston, they spent time in
time in refugee camps in Egypt,
where they were alone,
knowing no one.
Upon arriving to Boston, Mohammad (pictured above, right)
and his family lived in a hotel for seven months before
coming to Hildebrand in 2011. The hotel they lived in was
unhealthy for his three children, exacerbating their asthma
and requiring multiple visits to the doctors and emergency
While at Hildebrand, Mohammad found employment at
Logan Airport, and he and his wife attended college. His
family also chose to apply for citizenship because they
believed in the American dream of opportunity, and the hope
of building a better life and future for their children.
In 2013, he and his family moved out of shelter into their own
For many years, Mohammad worked three jobs to save
money and support his family. His wife endured heart
surgery while attending school to become a teacher. In spite
of all the challenges they faced, the family continued to
persevere. In the summer of 2017 they purchased their own
home in Sharon, MA. “We are so happy to be here,”
Mohammad reflected. “We love America and we are
American now. As a family we accept everyone and love all
traditions. We live and die for America.”
Cambridge Mayor, Marc McGovern, presenting
proclaimation Liam Hannon of Liam’s Lunches o
Staff attended Homes for Families’s annual day
legislative action to meet with state legislators
advocate for the reinstatement of MRVP fundin
7 2018 Annual Report
Engagement & Advocacy
Krystle Kelly, Director of Development, honors Liam
Hannon for his selflessness and support through
our Back to School Drive.
Volunteers from the Margaret Hazel Women
Missionary Society of St. Paul AME Church sorted
and organized holiday donations for the children
living in shelter.
Michelle Novelle, Shiela Y. Moore, Boston City
Councilor-at-Large, Annissa Essaibi-George, and
Krystle Kelly, meet at Morse House to discuss
housing, homelessness in Boston.
Board members, Dina Scianna, Anthony Galluccio,
and Rev. Ellis Washington gather with staff and
volunteers to distribute Thanksgiving turkeys to
Community Partners & Memberships
American Civil Liberties Union
Boston Continuum of Care
Boston Health Care for the Homeless
Boston Housing Authority
Cambridge Community Learning Center
Cambridge Community Television
Cambridge Continuum of Care
Cambridge Savings Bank
Cradles to Crayons
Department of Children and Families
Department of Housing and Community
East End House
Families First Parenting Programs
Horizons for Homeless Children
Institute for Health and Recovery
Jewish Vocational Services
Liam’s Lunches of Love
Massachusetts Coalition for the Homeless
Metro Housing Boston
The Mission Continues
The Parenting Journey
Share Our Strength’s Cooking Matters
9 2018 Annual Report
Allison Van Leuvan
Anthony D. Galluccio, Esq.
B&B Pest Control
Beacon Hill Nursey
Boston Beer Company
Boston College School of
Bruce and Angieszja
Buckingham Browne &
Century 21 North Shore
Charles M. Durrah
Citizens Bank Energy
City of Cambridge
Clifford & Kym Long
The DiGiovanni Family
Doug & Beth Freeman
East End House
Eric & Rhonda Forman
Ethlyn Davis Fuller
Follen Church Society
Hong Kong Restaurant
Jennifer & Philip Costa
Lowell M. Hunt
Mark H. Lippolt
Mary Rita Weschler
Massachusetts Institute of
Mission Church of Christ
Nature Springs Water
Network for Good
New Fed Mortgage
NOFA Homeworks Grant
Latino Student Cultural
Novartis Institutes of
Parish of the Messiah/
Trinity Parish of Newton
Richard & Judith Cohen
Roger & Janet Lehrberg
Rotary Club of Lexington,
Shiela Y. Moore
St. James Church
St. Paul AME Church
Toys for Tots
Wendell and Margo
Scott Hannon, pictured right, from Liam’s Lunches of
Love with Program Manager, Mike Short, donating
school supplies from their Back-to-School drive.
Family Self-Help Center, Inc.
614 Massachusetts Avenue, 3rd Floor
Cambridge, Massachusetts 02139
617-491-5752 | www.hild-selfhelp.org