FY18 Annual Report


Hildebrand Family Self-Help Center, Inc.'s annual report for fiscal year 2018.

Increasing Impact

2018 Annual Report

Table of Contents

Message from Leadership


Program Impact


Homeless Demographics


FY’18 Financials


Supplemental Supports


A Story: From Homeless Refugee to Home Owner


Engagement & Advocacy


Community Partners & Memberships


FY’18 Supporters



Every family has a home.


Hildebrand partners with families experiencing homelessness. We endeavor to break the

cycle of homelessness by providing shelter, permanent housing, training and work readiness

programs, and life skill development. We restore hope and build brighter futures.

A Message from Leadership

Dear Friends,

This year Hildebrand increased its impact on families in shelter, and within the community at large. We

forged new partnerships that enabled us to expand services, and advocate across systems. One such

advocacy strategy involved partnering with Boston City Councilor-at-large, Annissa Essaibi-George, who

with our encouragement, formed the Family Shelter Providers Roundtable, bringing together area shelter

providers with local and state entities such as the Departments of Elementary and Secondary Education,

Department of Transitional Assistance, and the Boston Housing Authority. Our group seeks to improve

service coordination, reduce barriers to housing, and increase access to resources that families need in

order to sustain themselves. Finding and maining affordable housing is a pressing priority.

Escalating rents has been a major barrier for placing families quickly back into housing, and has

contributed to longer lengths of stays in shelter in the Boston area. The average length of stay has risen

from 343 days in 2015 to 471 in 2018 for area shelter providers, and is directly tied to the availability of

affordable housing. The ratio of affordable housing units per extremely low-income family is 46 to 100,

which makes it increasingly challenging for families to find an apartment, move out of shelter, and

sustain themselves.

Forty percent of heads of household at Hildebrand are employed, and their ability to earn wages and

increase their earnings is critical to the family’s long-term success, and can be done, with our help! Please

read about Mohammad on page 7. Housing instability not only effects physical, emotional, and mental

health of adults and children; it also decreases school performance, which is why this year we made a

commitment to ensure that every school aged child gain access to an enriching summer experience.

Summer camps and other enrichment activities enable parents to: maintain their work schedules; remain

engaged in education/ training; and stay focused on job search pursuits. This year we partnered with

nine summer camps that provided an average of 5 weeks of campership experiences to fifty-one

children, an increase in enrollment of 168% over last year.

Every new partnership helps to advance our mission and impact. We recognize that because

low-income families are most at risk for displacement, eviction and homelessness, Hildebrand must be

much more than a safety net, but also a partner in advocating for more affordable housing,

eviction prevention, livable wages, childcare and summer activities, immigration reform,

and effective systemic changes.

Thank you!

Shiela Y. Moore & Kelly Blackburn

Shiela Y. Moore, CEO

Kelly Blackburn,


of Directors

Board of Directors


Kelly Blackburn, Chairman

Kelly S. Mann, Vice-Chair

Clifford Long, Treasurer

Glenda Allsopp, Clerk


Wendell Bourne

Anthony D. Galluccio, Esq.

Dina M. Scianna

Reverend Ellis Washington


Reverend Dr. LeRoy Attles, Sr.

Reverend Richard W. Richardson

Myra Rodrigues, LICSW

www.hild-selfhelp.org 2

Program Impact

Our Programs

Emergency Shelter & Transitional Support

This program is designed to help homeless families increase their economic mobility to become more

self-sufficient on their journey to permanent, affordable housing. As one of the largest family shelter

providers in Metro-Boston, we offer individualized intensive case management, workshops and

trainings, supplemental resources, seasonal support, and more to 126 families in shelter every day.

Stabilization Services

The goal of this program is to ensure once families leave shelter they have the support network and

tools necessary to maintain their housing and continue to increase their economic standing to

become more self-sufficient. The Stabilization Services Program supports families in identifying

community resources, building and maintaining good tenant/landlord relationships, and identifying

and eliminating obstacles for continued success.

Permanent Housing

The Property Manager & Tenant Support Specialist provides individualized case management

support to the families in permanent housing beyond the period of stabilization, connects them with

community resources to build their support network, and teaches them what it means to be a good

tenant and good neighbor.

By the Numbers

660 Individuals were provided shelter in

220 families; of those individuals, 400 were children.

91 Families were supported through the

stabilization services program.

90% of Families that moved out

of shelter remained stably housed for at least one year


71 Families successfully transitioned out of

shelter and into their own housing.

40% of Families had at least one adult

member of the household employed with a median income

of $14,145 if working part-time and $24,336 if working

full-time. Hildebrand families earn over 60% less than

Boston’s median household income of $62,021.

3 2018 Annual Report

Homeless Demographics

Homelessness in Massachusetts

During FY’18, 4,895 unique families were assisted with

emergency shelter and/or HomeBASE diversion assistance,

out of the 8,145 families who sought assistance, a decrease

from FY’18. Nearly 40% of families were denied assistance.

During the 2017-18 academic year, 24,071 public

school students experienced homelessness, an increase

of nearly 3,000 students over the previous year.

During the point-in-time survey, conducted in January of

2018, 20,068 people in Massachusetts were experiencing

homelessness. Of those represented, 66% or 13,257

were people in families with children.

Citizens’ Housing and Planning Association (CHAPA)

estimates a shortage of 158,769 affordable rental homes

for extremely low-income households in Massachusetts

(November 2017).

Our Families

www.hild-selfhelp.org 4

Audited Financials

Revenue and Support

Program Fees



Investment Income

Other Income

Total Revenue


Housing & Supporting Services

General & Admin Support


Total Expenses

Statements of Activities







$6,449,976 $6,463,176






Revenue and Expenses












Statements of Financial Position


Current Assets

Property & Equiptment


Total Assets


Current Liabilities

Long-Term Liabilities

Net Assets


Temporarily Restricted

Total Net Assets









Total Liabilities $1,017,798

Total Liabilities & Net Assets




















2018 2017







5 2018 Annual Report

Supplemental Support

Summer Camp

51 Children attended summer camp

programs, and 8 was the average age of campers.

168% Increase in summer camp

enrollment over FY’17, up from 19 children.

5 Weeks the average length of time these

children attended their summer camp program

12 Teens completed summer work programs

and received free monthly MBTA passes.

Holiday Supports

83 Turkeys and pies were distributed to

families to celebrate Thanksgiving.

894 Gifts were distrbuted to 298 children

thanks to our supporters during the holidays.

60 Families attended Christmas in the

City’s annual fesitivities in Boston for homeless families.

Workshops & Trainings

31 Trainings and informational sessions were held internally.

248 Participants attended these trainings and info sessions.

12 Organizations facilitated one or more training.

www.hild-selfhelp.org 6

From Homeless Refugee to

Home Owner

In 2010, Mohammad and his family escaped war-torn Sudan

as political refugees. They witnessed children being shot in

the streets, kidnapped and forced to join the army.

Mohammad was imprisoned for refusing to join the army

and participate in mass genocide.

Marc Jean-Jacques, Housing

Search Specialist (left) with

Mohammad (right)

His family realized they

needed to leave Sudan in

order to survive. The decision

to leave did not come easily. It

was only after he recognized

that “this is war and you must

leave everything to survive war

– even your clothes,” he made

the decision to flee.

He fled the country where he

worked as an architect, walking

through the night in order to

cross the border undetected

with his wife, infant, and two

older children. Before coming

to Boston, they spent time in

time in refugee camps in Egypt,

where they were alone,

knowing no one.

Upon arriving to Boston, Mohammad (pictured above, right)

and his family lived in a hotel for seven months before

coming to Hildebrand in 2011. The hotel they lived in was

unhealthy for his three children, exacerbating their asthma

and requiring multiple visits to the doctors and emergency


While at Hildebrand, Mohammad found employment at

Logan Airport, and he and his wife attended college. His

family also chose to apply for citizenship because they

believed in the American dream of opportunity, and the hope

of building a better life and future for their children.

In 2013, he and his family moved out of shelter into their own


For many years, Mohammad worked three jobs to save

money and support his family. His wife endured heart

surgery while attending school to become a teacher. In spite

of all the challenges they faced, the family continued to

persevere. In the summer of 2017 they purchased their own

home in Sharon, MA. “We are so happy to be here,”

Mohammad reflected. “We love America and we are

American now. As a family we accept everyone and love all

traditions. We live and die for America.”

Cambridge Mayor, Marc McGovern, presenting

proclaimation Liam Hannon of Liam’s Lunches o


Staff attended Homes for Families’s annual day

legislative action to meet with state legislators

advocate for the reinstatement of MRVP fundin

$120 million.

7 2018 Annual Report

Engagement & Advocacy



Krystle Kelly, Director of Development, honors Liam

Hannon for his selflessness and support through

our Back to School Drive.

Volunteers from the Margaret Hazel Women

Missionary Society of St. Paul AME Church sorted

and organized holiday donations for the children

living in shelter.



g to

Michelle Novelle, Shiela Y. Moore, Boston City

Councilor-at-Large, Annissa Essaibi-George, and

Krystle Kelly, meet at Morse House to discuss

housing, homelessness in Boston.

Board members, Dina Scianna, Anthony Galluccio,

and Rev. Ellis Washington gather with staff and

volunteers to distribute Thanksgiving turkeys to


www.hild-selfhelp.org 8

Community Partners & Memberships

American Civil Liberties Union


Birthday Wishes

Boston Continuum of Care

Boston Health Care for the Homeless

Boston Housing Authority

Budget Buddies

Cambridge Community Learning Center

Cambridge Community Television

Cambridge Continuum of Care

Cambridge Savings Bank

Community Servings

Cradles to Crayons

Department of Children and Families

Department of Housing and Community


East End House

Families First Parenting Programs

Horizons for Homeless Children

Institute for Health and Recovery

Jewish Vocational Services

Liam’s Lunches of Love


Massachusetts Coalition for the Homeless

Metro Housing Boston

The Mission Continues

The Parenting Journey

Project Hope

Project Place

Share Our Strength’s Cooking Matters

Whole Foods

YWCA Cambridge

YW Boston

9 2018 Annual Report

FY’18 Supporters

Afshan Bokhari

Alice Poltorick

Alice Wolf

Allison Kroner

Allison Van Leuvan

AmazonSmile Foundation

Amireh Rezaei-


Andrew Sucoff

Andy Mann

Anthony D. Galluccio, Esq.

Ashley Ganem

B&B Pest Control

Barbara Pitcher

Beacon Hill Nursey


Beth Plunkett

Birthday Wishes

Boston Beer Company

Boston Children’s


Boston College School of

Social Work

Brett Barenholtz

Brian Damico

Bruce and Angieszja


Bruce Miller

Buckingham Browne &


Cambridge Public


Cambridge Trust


Cathy Meehan

Century 21 North Shore

Charles M. Durrah

Citizens Bank Energy

Grant Corporation

City of Cambridge

Clifford & Kym Long

Community Servings

Combined Jewish


Diaper Circle

The DiGiovanni Family


Dignity Matters

Dina Scianna

Doug & Beth Freeman

East End House

Ellen Semonoff

Eric & Rhonda Forman

Ethlyn Davis Fuller

Fidelity Charitable


Follen Church Society

Glenda Allsopp

Goragot Arrenu

Gretchen Atkins

Harpoon Brewery

Hong Kong Restaurant

iCorps Technologies


Jacqueline Richardson

James Hockhousen

Jennifer & Philip Costa

Jim Spriggs

Jodi Collier

JP Plunket

Judith Thomas

Kelly Blackburn

Kelly Mann

Krystle Kelly

Lisa Lewtan

Lowell M. Hunt

Luke Mastrangeli

Mark H. Lippolt

Mary Caulfield

Mary Short

Mary Rita Weschler

Massachusetts Institute of


Mehran Givehchi

Michelle Novelle

Mission Church of Christ

Nature Springs Water


Network for Good

New Fed Mortgage

NOFA Homeworks Grant

North Cambridge

Cooperative Bank

Northeastern University

Latino Student Cultural


Novartis Institutes of

BioMedical Research

Parish of the Messiah/

Trinity Parish of Newton


Patty Kelly

Paige Mcginn

Pamela Harding

Rebecca Abrams

Richard & Judith Cohen

Robert Hughes

Robert Ryter

Roger & Janet Lehrberg

Rotary Club of Lexington,


Russ Haims

Shawn McBridge

Shiela Y. Moore

St. James Church

St. Paul AME Church

Susan Shale

Toys for Tots

Trevor Laliberte

Trinity Property


United Way

Vinco Properties

Vince O’Neill

Wendell and Margo


Whole Foods

Scott Hannon, pictured right, from Liam’s Lunches of

Love with Program Manager, Mike Short, donating

school supplies from their Back-to-School drive.

www.hild-selfhelp.org 10

Family Self-Help Center, Inc.

614 Massachusetts Avenue, 3rd Floor

Cambridge, Massachusetts 02139

617-491-5752 | www.hild-selfhelp.org



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