October / November 2019 issue of the independent North Devon-based business magazine covering news about business and enterprise in Barnstaple, Bideford, Braunton, Chulmleigh, Combe Martin, Holsworthy, Ilfracombe, Lynmouth, Lynton, South Molton, Torrington, Woolacombe and more.
This issue includes the event guide for the BBxpo business exhibition and networking event in Bideford on Thursday 24 October 2019.
Business Action Plan and magazine subscribers receive priority access of new issues of Business Action on publication. Subscribe at http://www.business-action.co.uk/plans
NEWS New laundry offers flexible service Edwards Laundry Services has launched in Holsworthy to provide tailored and bespoke services for holiday let owners, hotels and property management companies. The company is owned by Amy Parker and David Drewery, and named after their 10-month-old son. “For the past seven years I have been managing local holiday let properties,” says Amy. “Throughout the years laundry has always been an issue. Either the larger companies were not interested, due to not having an order over £500 a week, or I would be put into a contract where we were builder Phil Cook, SD Martin Plumbing and Heating, Terry Graves Electrical and North Cornwall Bottled Gas and Solid Fuel Centre. The response to the service has been enthusiastic and customers include hotels and holiday companies. “We do not tie companies into a contract,” says Amy. “I believe our customers stay with us because we give them a good service and quality. We understand that everyone’s requirements will be different, which is why we offer tailored and bespoke laundry services to all our customers.” Amy adds that all staff have charged even if we were quiet. previously worked either with Bespoke laundry services: (from left) David Drewery and Amy Parker “Three years ago, I started holiday lets or in hotels so my own laundering and bought linen and towels for a property in Bude. Over the years, due to demand, it has just grown.” Dave adds, “It’s a new adventure and an act of faith in Amy and her staff. “I saw the amount of laundry Amy and her staff would have to do and at times I was found at the ironing board, ironing for hours. We decided to open a laundry business and employ local people.” Amy and Dave acquired their 2,100 sq. ft. premises on Holsworthy Industrial Estate in late June. They are grateful to a range of local suppliers who helped them prepare to launch Edwards Laundry Services in July, including they care and understand how important it is to have clean bedding and that the tablecloths in a hotel or restaurant have to have lines that match up to look right. ■■Details 01409 259872 or edwardslaundryservices.co.uk Smart people have too much power Smart people have too much power is the topic of the latest Clovelly Lecture on Saturday 12 October at Clovelly. The talk will be presented by David Goodhart, who will examine ‘Democracy in Crisis – Understanding Political Disaffection in the West’. As an influential journalist and head of the Demography, Immigration and Integration Unit at the think tank Policy Exchange, Goodhart will lead the discussion, which will provide the opportunity for the audience to ask questions directly on some of the most important issues of the current time. David Goodhart founded, current affairs magazine Prospect in 1995, was director of the London-based think tank Demos and took up his Policy Exchange role in 2017. He has been a correspondent for the Financial Times, has written for The Times, The Independent and The Guardian and presented documentaries for BBC Radio 4. The purpose of Clovelly Lectures is to provide information on policy directions for making informed choices. They aim to bring influential people out of the corridors of power and into a more relaxed setting where people can meet them and hear what they have to say. The David Goodhart event includes reception, lecture, debate and optional dinner. It runs from 6.00pm from 8.20pm with the dinner running until 10.30pm. ■■Book on 01237 431200 or email@example.com Details at clovellylectures.com Friendly, Reliable, Affordable • Accounts • Bookkeeping • Limited Companies • VAT • Tax • Payroll / CIS Over 20 years experience - Free initial meeting firstname.lastname@example.org T: 01409 254817 M: 07811 164428 The Old Orchard | Holsworthy | Devon | EX22 6LT First Thursday of every month is Steak Night! 01237 473399 49 Torrington Street, East the Water, EX39 4DP www.theriverbankbistro.co.uk email@example.com 2 business action | October / November2019 | business-action.co.uk
Blind Pig Media, which has creative hubs in both Bude and London, has been named a Facebook official Marketing Partner. Recognition by a corporation of this size is a significant achievement for the growing digital marketing agency, and will open up more opportunities for both the agency and its clients. According to Facebook, “Marketing Partners are painstakingly vetted not only for capability and expertise, but also for a solid track record of success”, meaning that when a company is in need A trio of the Bude Blind Pig Team: (from left) Steve Brookes, Alice Edmonds and Erin Michie. Two of the piglets are Hippo and Lily! Media pigs fly with Facebook approval of marketing assistance, they can head straight to this list of proven partners all across the world to find an agency who will help –Blind Pig Media now being one of them. The benefits of this recognition include early access to new product releases, a direct connection to the Facebook team, as well as a wide variety of training resources and events right at the tip of the team’s fingers. These can be fed back to clients, which include SMEs and FTSE100 companies, to further improve their digital marketing and business success. Exeter ranked a top five UK airport Exeter Airport has again been ranked in the top five of UK airports for customer satisfaction, according to the consumer group Which? Exeter went up one place this year to fourth out of 17 airports across the UK with fewer than 10 million passengers. Based on a range of member measures, Exeter scored 73%, up one percent on the previous report, in the survey competed by more than 6,000 Which? passengers. Matt Roach, managing director of Exeter Airport, said: “Our passengers appreciate the convenience of flying from their local airport and the Which? survey results show that our staff at Exeter Airport have again helped bring about the high scores for customer satisfaction.” ■■Details exeter-airport.co.uk Steve Brookes, co-founder of Blind Pig Media says, “We are delighted to have received this partnership accreditation from Facebook and to be recognised for our expertise and the results achieved for our clients. “I am very proud of the team’s efforts and hard work that have got us to this stage as a business, and I am even more excited for the future of Blind Pig Media and what’s to come.” Blind Pig Media was originally established in London and relocated to Bude in 2016, while retaining its London presence. One of the William Bolton, 22, has won the Exmoor Society’s 2019 Pinnacle Award for Young Entrepreneurs, worth £3,000. William has a passion for bee-keeping, learnt from his grandfather, and is determined to follow in his footsteps by producing heather honey from hives on Exmoor. He will continue the practice of moving hives on and off the moor by reviving these sites and finding main reasons for moving to the South West was the level of creative talent emerging from Falmouth University. Client account associate Alice Edmonds adds: “I also love the fact that you can get out for a walk on the beach in your lunch break or before work – it definitely helps the creativity to flow.” The Blind Pig ‘litter’ now numbers 14 and its services range from content creation to growth and engagement, SEO and web design. ■■Details 020 3745 65 75 or blindpigmedia.co.uk Rural award winner busy with bees new ones in his enterprise WBee, based on his initials. William attended school in Wiveliscombe before working on several bee farms in New Zealand. He said: ‘‘It is an honour to have been chosen by the Exmoor Society for this award and I look forward to growing my business for the benefit of the environment and my community.” ■■Details exmoorsociety.com @businessactionm | October / November2019 | business action 3