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Rennie Grove Matters - Autumn 2019

Introducing our brand new twice-annual newsletter - Rennie Grove Matters. Packed with news, stories and events!

Introducing our brand new twice-annual newsletter - Rennie Grove Matters. Packed with news, stories and events!

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<strong>Autumn</strong> <strong>2019</strong><br />

<strong>Rennie</strong> <strong>Grove</strong><br />

<strong>Matters</strong><br />

Inside!<br />

Look out for our<br />

<strong>Rennie</strong> <strong>Grove</strong><br />

Stars and Did you<br />

know facts<br />

Tad’s story<br />

His family tell<br />

how important it<br />

was for him to be<br />

at home<br />

p3<br />

<strong>Grove</strong> House<br />

Appeal<br />

Help us<br />

reach £1m<br />

Brick by Brick<br />

p5<br />

1


Introducing…<br />

Samantha Howard,<br />

Director of Nursing and Patient Services<br />

Sam joined <strong>Rennie</strong> <strong>Grove</strong> in December<br />

2018 as Head of Children’s and Family<br />

Services and became our Director of<br />

Nursing in May <strong>2019</strong>. Prior to joining<br />

<strong>Rennie</strong> <strong>Grove</strong>, Sam worked as both<br />

a children’s and adult nurse and has<br />

extensive experience of running<br />

community nursing teams. Here, Sam<br />

tells us a bit more about herself:<br />

Sum up your job in a sentence?<br />

It’s my privilege to work with trustees,<br />

senior management and nurses and other<br />

clinicians at all levels to ensure that we<br />

give our patients and families the high<br />

standard of care and support they need<br />

and deserve.<br />

What do you like most about your job?<br />

Knowing that I am responsible for a<br />

service that gives people a real choice<br />

about where they die and that we can<br />

make it possible for that to be at home.<br />

Outside of work, I like to….<br />

Ride rollercoasters! Preferably at<br />

Disney World in Florida.<br />

What’s your favourite film?<br />

I love all Disney films but my favourite<br />

is The Little Mermaid. My favourite non-<br />

Disney film is Buster – because I love<br />

Phil Collins.<br />

What’s your favourite food?<br />

Mickey Mouse waffles served with fruit<br />

and yogurt!<br />

For every 1 member<br />

of staff we have<br />

7 volunteers<br />

<strong>Rennie</strong> <strong>Grove</strong>’s child patients<br />

and their families enjoyed<br />

a summer day out at<br />

ZSL Whipsnade<br />

2


Tad’s<br />

story<br />

<strong>Rennie</strong> <strong>Grove</strong>’s nurses cared for Tad<br />

and supported his family as his health<br />

deteriorated. Tad’s wife Ethne said:<br />

“You knew that when a <strong>Rennie</strong> <strong>Grove</strong><br />

nurse was coming you were getting<br />

somebody who really knew what they<br />

were doing. You felt a great sense of<br />

relief that they were on their way and<br />

you knew that when they came they<br />

would be able to cope marvellously.”<br />

“<strong>Rennie</strong> <strong>Grove</strong>’s nurses cared for Tad<br />

at home for three weeks before he died.<br />

Our sons and daughters were frequent<br />

visitors – often staying overnight – and<br />

we felt very lucky that he was able to<br />

spend time with all the family while he<br />

was at home.”<br />

Read more about Tad and other<br />

patients we have cared for at<br />

renniegrove.org/stories<br />

Brothers Graham<br />

and Tony cycled<br />

516 miles of the<br />

NC500 in Scotland<br />

in memory of their<br />

dad. They raised an<br />

amazing £2,500!<br />

<strong>Rennie</strong> <strong>Grove</strong> Stars<br />

New greenhouse<br />

for <strong>Grove</strong> House<br />

Ray is one of our Day<br />

Services patients and was<br />

the first to use our new<br />

greenhouse in our <strong>Grove</strong><br />

House garden. Patients<br />

will be using it as part of<br />

our new gardening workshops. Thank you<br />

to The Rank Foundation and Hospice UK for<br />

making this happen.<br />

3


Trek<br />

Retrace the footsteps of the Second<br />

World War escapees who fled Nazioccupied<br />

France to Barcelona and beyond<br />

on our four-day trek of a lifetime.<br />

The Freedom Trail will take you<br />

along the vibrant Costa Brava and the<br />

rugged Pyrenees.<br />

If you’d like to take part in the<br />

trek from 12-17 June 2020,<br />

get in touch with our fundraising team<br />

by emailing events@renniegrove.org<br />

or visit renniegrove.org/trek2020 for<br />

more information.<br />

Thank you<br />

An idea inspired by Ann, our Flackwell<br />

Heath retail manager, to say a personal<br />

and special thank you to our volunteers in<br />

Volunteers’ Week enabled line managers of<br />

volunteers to write a personal message of<br />

thanks to each of their volunteers. Here is<br />

some feedback from our volunteers:<br />

“It was lovely to receive the little thank-you<br />

card, thank you. I have displayed it on my<br />

bookcase, where it is a bit of a talking point for<br />

my more observant visitors, and I can continue<br />

to enjoy its happy picture and remember the<br />

jolly times I have had standing (and walking),<br />

sometimes in the rain, on my exploits to<br />

support <strong>Rennie</strong> <strong>Grove</strong>’s fundraising efforts.<br />

Keep on doing what you are doing.”<br />

“It was lovely to receive my thank you card.<br />

Although everyone says thank you when I come<br />

in, it was a nice extra thank you to receive a card,<br />

made me feel very appreciated. Volunteering is<br />

a two way thing – volunteers get as much out<br />

of helping as the charity gets for their help.”<br />

“Thank you for the thank you card, I hadn’t<br />

appreciated you had written a personal<br />

different message on everyone’s card.”<br />

<strong>Rennie</strong> <strong>Grove</strong> has<br />

85 different types<br />

of volunteer roles<br />

4


Transforming<br />

<strong>Grove</strong> House<br />

£10<br />

Buy a virtual brick<br />

£100<br />

Buy a row of<br />

virtual bricks<br />

£50<br />

Buy a block of<br />

virtual bricks<br />

We’ve launched an appeal to raise £1m<br />

to transform our <strong>Grove</strong> House building<br />

into a community hub for those living<br />

with a life-limiting illness. Can you help<br />

us reach our target by supporting our<br />

Brick by Brick campaign?<br />

Have fun with family, friends and<br />

colleagues and fundraise to buy as many<br />

bricks as you can.<br />

Or why not buy bricks to celebrate<br />

a special occasion such as a birthday,<br />

anniversary or in memory of a loved one?<br />

Please share and help us spread the<br />

word to get the local community behind<br />

this campaign.<br />

Find out more and watch<br />

the walls grow at<br />

renniegrove.org/GHAppeal<br />

Together we can ensure that the changing<br />

needs of local families are met now and<br />

in the future by:<br />

trebling the space we have to deliver the<br />

services people need<br />

expanding our range of services<br />

creating the facilities needed so we can<br />

open up the building to the children we<br />

care for and their families<br />

providing a welcoming and relaxing<br />

environment to support<br />

more local people to<br />

live well throughout<br />

their illness.<br />

Help us<br />

reach our<br />

£1m<br />

target<br />

Artist’s drawings by Ben Adams Architects<br />

5


Spotlight on<br />

volunteers<br />

We have 72 Day<br />

Services volunteers<br />

at <strong>Grove</strong> House<br />

Richard<br />

Richard has volunteered<br />

at our Little Chalfont shop<br />

since 2017. He has recently<br />

been a fantastic support to<br />

a local community school<br />

based in Chesham. School<br />

Governor, Jackie Cox,<br />

called into the shop and<br />

provided Richard<br />

with a list of books the<br />

school needed. Over<br />

four months he has kept<br />

a keen eye out when<br />

sorting through the books<br />

donated to the shop and<br />

managed to amass all the<br />

books on the list. Jackie<br />

was delighted to pick<br />

them up adding, “Richard<br />

has been very helpful<br />

with my request and is a<br />

credit to <strong>Rennie</strong> <strong>Grove</strong><br />

as a volunteer”.<br />

Steve<br />

Steve has been an<br />

invaluable support to Liz,<br />

Facilities Team Leader,<br />

who recently joined<br />

<strong>Rennie</strong> <strong>Grove</strong>. Steve has<br />

been volunteering for over<br />

six years and his knowledge<br />

of the infrastructure of the<br />

day hospice alongside his<br />

practical skills has enabled<br />

Liz to get on with the<br />

“day job” working across<br />

all our office bases.<br />

Steve will tackle most<br />

projects from coordinating<br />

a team of volunteers to<br />

moving the summerhouse<br />

in the garden of <strong>Grove</strong><br />

House to re-roofing the<br />

shed. Steve gets on with<br />

his tasks with good cheer<br />

and a huge amount<br />

of commitment.<br />

Joy<br />

Joy has been<br />

volunteering as part of<br />

the Receptionist Team<br />

at <strong>Rennie</strong> House in Tring<br />

for just over two years.<br />

She said: “I really enjoy<br />

the role; it’s lovely to<br />

meet new people and<br />

to feel that you are<br />

helping such a wonderful<br />

local organisation.<br />

Our main role on<br />

reception is to answer<br />

the switchboard and<br />

to open the door and<br />

welcome everyone.<br />

However we get involved<br />

in many administrative<br />

tasks, for example making<br />

up hampers for events,<br />

sending out mail shots<br />

advertising events<br />

and much more.<br />

We made 348 Supporting Hands visits<br />

from 1 April 2018 – 31 March <strong>2019</strong><br />

6


The Hospice Lottery<br />

has raised over<br />

£3.6 million for<br />

<strong>Rennie</strong> <strong>Grove</strong><br />

Hospice Care<br />

We have received over £3.6 million in<br />

funding from The Hospice Lottery since<br />

1997, thanks to all of the dedicated<br />

supporters that take part in the weekly<br />

lottery to support <strong>Rennie</strong> <strong>Grove</strong> and other<br />

local hospices.<br />

Playing The Hospice Lottery is a fun<br />

way to help raise vital funds for people<br />

in need of hospice care, while also giving<br />

supporters the chance to win some great<br />

cash prizes each week.<br />

To find out more about<br />

how you can take part,<br />

visit hospicelottery.org.uk<br />

1 st prize<br />

£1,000<br />

3 x £100<br />

30 x £20<br />

£4.34<br />

per month<br />

OR<br />

£1<br />

per ticket<br />

80 x £10<br />

Plus<br />

Rollover<br />

prize up to<br />

£10,000!<br />

Find out more at<br />

hospicelottery.org uk<br />

Fashion in our shops<br />

Sara and Chris have been visiting our shops<br />

where they found these stunning outfits suitable<br />

for holidaying on a cruise, going to a wedding<br />

or lunching with friends. Our shops are now<br />

stocking autumn and winter collections so call<br />

in to the one close to where you live or work<br />

and take a look at our quality range.<br />

Retail volunteers Chris (right) and Sara (left)<br />

look great wearing their pre-loved dresses<br />

purchased from our shops.<br />

7


Working with our partners<br />

People are sometimes surprised to<br />

learn that we regularly work alongside<br />

colleagues from neighbouring hospices<br />

to deliver the best possible end-of-life<br />

care for our patients.<br />

A great example of partnership<br />

working took place over the summer<br />

when the Hospice of St Francis (HoSF)<br />

in Berkhamsted temporarily closed<br />

its inpatient beds to enable essential<br />

refurbishment work to take place.<br />

<strong>Rennie</strong> <strong>Grove</strong>’s nurses caring for<br />

patients in Dacorum and St Albans<br />

were delighted to welcome five<br />

nurses and three healthcare assistants<br />

from HoSF into their teams on a<br />

temporary basis.<br />

Jenny Roberts, Hospice at Home Nurse<br />

at <strong>Rennie</strong> <strong>Grove</strong> said: “It’s been really<br />

great working alongside nurses from the<br />

Hospice of St Francis and making joint<br />

visits to patients. There are times when our<br />

hospice at home patients opt to move into<br />

a bedded hospice so we already have great<br />

relationships with other charities providing<br />

end-of-life care but being able to actually<br />

work together for a few weeks has been<br />

a really positive experience for us all.”<br />

Kate, who is a healthcare assistant at<br />

the Hospice of St Francis said: “Thank you<br />

very much for making us so welcome and<br />

making this placement such a positive<br />

experience. Here’s to an even stronger<br />

relationship in the future!”<br />

<strong>Rennie</strong> <strong>Grove</strong> Stars<br />

Annabel and Charlotte<br />

raised £120 by creating<br />

a treasure hunt for the<br />

children who live down<br />

their road and sold<br />

delicious cakes to the<br />

neighbours, too.<br />

8


eBay<br />

Our eBay shop is a virtual<br />

Aladdin’s cave of treasure and<br />

provides a healthy contribution<br />

to the funds we need to provide<br />

our service to patients and their families.<br />

From the traditional vintage cameras and<br />

watches to the more contemporary designer<br />

suits and dresses, we have recently had<br />

some more unusual items on sale including<br />

a set of miniature porcelain cowboy boots<br />

and some new wigs! The items for sale<br />

change on a very regular basis so take<br />

a look to see what’s on offer now at<br />

ebay.co.uk/str/renniegrovehospicecare<br />

New shop<br />

for Aylesbury<br />

28 28<br />

We are on track to open our latest shop<br />

– number 28 in our retail chain – in<br />

the autumn. It is located at Berryfields<br />

in Aylesbury and we look forward to<br />

welcoming new customers and meeting<br />

up with those who already support our<br />

shop in Bedgrove.<br />

For information on the location of<br />

all our retail premises please visit<br />

renniegrove.org/shops<br />

Family support<br />

Following a successful pilot of our<br />

Supporting Hands service in Bucks,<br />

a £64,955 grant from the National Lottery<br />

has enabled us to expand the service<br />

into Herts.<br />

Supporting Hands offers supportive<br />

companionship, including practical and<br />

emotional assistance to our patients –<br />

children and adults – and their carers.<br />

From helping people to get out of the<br />

house, for example a visit to the garden<br />

centre, offering an extra pair of hands to<br />

the parents of children we care for, to<br />

preparing a light meal or helping with a<br />

bit of gardening, the tasks taken on by<br />

Supporting Hands volunteers help lighten<br />

the load for local people and their families<br />

facing particularly challenging times.<br />

The emotional support and companionship<br />

comes from having time to talk over a cup<br />

of tea which can often be what’s needed<br />

to make life feel less challenging.<br />

All our volunteers are fully trained and<br />

are then matched with a patient/family<br />

who will benefit from their help.<br />

9


Light up a Life<br />

services<br />

Join us to celebrate and light a candle<br />

in memory of a loved one at one of our<br />

seven Light up a Life services across<br />

Bucks and west Herts. All services are<br />

open to anyone in our community,<br />

not just people whose loved one was<br />

cared for by <strong>Rennie</strong> <strong>Grove</strong>.<br />

Epic turnout for<br />

Chilterns 3 Peaks<br />

Challenge<br />

Nearly 900 of you joined us in<br />

September to walk 7, 11 or 20 miles<br />

in our Chilterns 3 Peaks Challenge.<br />

Walkers took advantage of the sunshine<br />

and the chance to get together with<br />

friends, colleagues, family, children and<br />

dogs to enjoy a day out taking in the<br />

panoramic views along the Ridgeway<br />

National Trail. Thank you to everyone<br />

who took part or helped to make the<br />

day such as success.<br />

If you are unable to attend<br />

a service but would like to<br />

dedicate a light in memory<br />

of a loved one, please go online to<br />

renniegrove.org/lual or complete the<br />

donation form in the Light up a Life<br />

leaflet and return it to our Tring office.<br />

The total number of<br />

eBay listings each<br />

year is 3,750<br />

<strong>Rennie</strong> <strong>Grove</strong> Stars<br />

We received a<br />

very generous grant<br />

of £16,200 in March from<br />

The John Apthorp Charity –<br />

a local charity awarding grants<br />

to benefit residents of Herts,<br />

Beds and Bucks – that enabled<br />

us to purchase a new van<br />

for our retail team.<br />

10


<strong>Rennie</strong> <strong>Grove</strong> Stars<br />

We have 127 clinical<br />

and Family Support<br />

Service volunteers<br />

Sue Hobley,<br />

<strong>Grove</strong> House volunteer<br />

Head Gardener leads our team of<br />

dedicated gardeners to carefully nurture<br />

and maintain the stunningly beautiful<br />

<strong>Grove</strong> House gardens. Organising and<br />

hosting the first NGS open garden event<br />

at <strong>Grove</strong> House this June, Sue was able to<br />

raise vital funds for <strong>Rennie</strong> <strong>Grove</strong> as well<br />

as launching our horticultural therapy<br />

project with the official opening of<br />

our new greenhouse funded by<br />

The Rank Foundation through<br />

Hospice UK.<br />

Reduce, Reuse, Recycle<br />

with <strong>Rennie</strong> <strong>Grove</strong><br />

Our donation system is simple and effective<br />

as our shops provide the opportunity for<br />

consumers to bring in their used items<br />

including clothing, shoes, accessories, books,<br />

bric-a-brac, media… the list is extensive.<br />

We can also sell higher value items from<br />

our eBay shop.<br />

Our retail and trading team then take over<br />

and sort and prepare items for recycling.<br />

✓<br />

Stocking a<br />

nylon shopper<br />

made from<br />

two and a half<br />

plastic bottles<br />

We reuse by offering items for sale in<br />

our shops and recycle other items using<br />

alternative sources. Last year we sold<br />

textiles, books, electrical and household<br />

items that were unsuitable for sale in<br />

our shops onto a merchant generating<br />

approximately £162k of income in a year.<br />

We have identified more initiatives to support<br />

reduce, reuse and recycle. These include:<br />

✓ ✓ ✓ ✓<br />

Removing<br />

cellophane<br />

wrap on<br />

greeting cards<br />

Phasing out<br />

glitter and<br />

gold foil on<br />

stationery<br />

Recycling<br />

mobile phones<br />

and spectacles<br />

Working<br />

with Ziffit to<br />

recycle books,<br />

DVDs, vinyl<br />

and CDs<br />

We take every opportunity to work with like-minded partners to support the reduce, reuse<br />

and recycle message and create supporting window displays throughout the year.<br />

11


A collection of<br />

cricketing dads from<br />

Garden of Fields Cricket Club,<br />

known as Men of Fields,<br />

tackled the famous Ridgeway.<br />

They walked 85 miles<br />

across four days and have<br />

raised £23,500.<br />

<strong>Rennie</strong> <strong>Grove</strong> Stars<br />

Herts 10K<br />

Our flagship fundraiser is back.<br />

The Herts 10K takes place on<br />

Sunday 13 October starting at<br />

Rothamsted Research in Harpenden.<br />

Beat your personal best time, walk<br />

with friends and family, take part in<br />

your first running event or enter the<br />

junior division.<br />

Sign up now at herts10k.com<br />

The total number of<br />

hours our shops open<br />

each year is 65,664<br />

Management matters<br />

The day-to-day management of <strong>Rennie</strong><br />

<strong>Grove</strong> is the responsibility of the chief<br />

executive and the senior management<br />

team who are accountable to a board of<br />

trustees. Our team of 12 volunteer trustees<br />

bring a mix of skills and experience in<br />

healthcare, retail, business, finance and<br />

other charities to the governance of<br />

<strong>Rennie</strong> <strong>Grove</strong>.<br />

The trustees support, monitor and<br />

challenge the strategic direction and<br />

activities of the charity. They do this<br />

through four meetings of the main board<br />

each year and membership of one or<br />

more governance sub committees:<br />

clinical governance committee, finance,<br />

risk and operations committee and the<br />

governance committee.<br />

Find out more about our trustees<br />

at renniegrove.org/trustees.<br />

Email us your questions about how<br />

<strong>Rennie</strong> <strong>Grove</strong> is run and managed<br />

communications@renniegrove.org.<br />

12


A day in the life of…<br />

Jack Short, Communications Officer<br />

“My role is quite varied and although this<br />

is not a ‘typical’ day it gives a snapshot of<br />

what happens when I spend a day filming.”<br />

9am Following weeks of planning and<br />

preparation, my colleague Rachel and I pile<br />

a whole range of equipment into the car<br />

ready for a day on shoot. From cameras and<br />

lighting to tripods and location lists, shoot<br />

days need to be meticulously planned so<br />

we make the most of the time kindly given<br />

to us by patients and family members.<br />

9:30am Set up begins at the first location.<br />

We’re spending the day filming Erika, whose<br />

mother Anne was cared for by <strong>Rennie</strong> <strong>Grove</strong><br />

last year. Two cameras are lined up and<br />

programmed to make the most of the scene.<br />

Lighting equipment is adjusted to flood<br />

the shot in light, but it has to be balanced<br />

just right – too yellow and the shot looks<br />

unnatural, too white and Erika will be<br />

bombarded by brightness. Initial shots<br />

are taken to confirm we’re happy with the<br />

setting before Erika arrives, so that she can<br />

get on with the tough task of talking about<br />

her mum on camera.<br />

10am Erika arrives and we have tea and<br />

a chat so we’re all feeling relaxed and<br />

positive about the day ahead. Shooting<br />

begins with Erika holding photographs<br />

of her and her mum up to the lens.<br />

These photos create an impact that goes<br />

beyond words on the film – visual indicators<br />

of a loved one lost that paint a picture<br />

for the viewer. Erika also goes through<br />

a recipe book hand-written by her mum,<br />

to demonstrate her mum’s creativity.<br />

10:20am The hardest part begins – we talk<br />

through some questions with Erika that<br />

help the direction of the conversation.<br />

With such<br />

a sensitive<br />

subject, it is<br />

important that<br />

the questions<br />

generate<br />

honesty and emotion, but don’t overstep<br />

the line. Erika talks with admiration and<br />

love as Rachel and I keep an eye on the<br />

cameras to ensure the footage is consistent<br />

in shoot.<br />

11am Erika takes a few moments to relax<br />

as we review samples of the shoot<br />

and when we’re happy we load up the<br />

equipment ready for the next location.<br />

11:45am We’re at Sally’s Sewing Box in<br />

Princes Risborough for a shoot that has<br />

been prearranged with the shop owner.<br />

Erika and Anne came here all the time<br />

and Erika browses as the camera follows<br />

her down memory lane.<br />

1pm We’ve moved on to Shepherd’s Crook,<br />

the pub Erika and Anne went to many<br />

times. Erika tell us about the time her<br />

mum enjoyed a delicious meal here despite<br />

not having much of an appetite because of<br />

her illness.<br />

3pm Our time with Erika comes to a<br />

close with a dog walk in Cowleaze Woods<br />

where she often came with her mum.<br />

Then the video editing begins back in<br />

<strong>Rennie</strong> House. This can sometimes take<br />

hours but the work pays off as this video<br />

can now be shown at fundraising and<br />

other events to show the community how<br />

<strong>Rennie</strong> <strong>Grove</strong> cares for local patients and<br />

their families.<br />

13


<strong>Rennie</strong> <strong>Grove</strong> retail<br />

So much more<br />

than simply a job<br />

in a shop<br />

Here at <strong>Rennie</strong> <strong>Grove</strong> Hospice Care<br />

our retailers are just as diverse as the<br />

community and customers they serve.<br />

Creativity, fun and vibrancy are just as<br />

important to us as compassion, customer<br />

service and sensitivity.<br />

<strong>Rennie</strong> <strong>Grove</strong> retailers forge connections<br />

across their local community. From daily<br />

shoppers and donation droppers to story<br />

sharers and family carers – our special<br />

teams welcome all types of people with<br />

all kinds of reasons for visiting into their<br />

working lives each day.<br />

Our retailers are part of a great network<br />

of colleagues who each add their own<br />

skills to the mix and are happy to share<br />

them with others. They are supporters<br />

of great causes like sustainable fashion,<br />

social inclusion and bringing in the<br />

community to raise funds that support<br />

<strong>Rennie</strong> <strong>Grove</strong> and its work.<br />

The total number<br />

of different window<br />

displays in our shops<br />

each year is 1,350<br />

Keeping families<br />

together this<br />

Christmas<br />

The Basey family tell us about how it was<br />

mum Amanda’s wish to make sure they<br />

could all spend one last Christmas together<br />

in our appeal this festive season.<br />

With support from <strong>Rennie</strong> <strong>Grove</strong>, Amanda,<br />

who was diagnosed with lung cancer, was<br />

able to enjoy one of her favourite times of<br />

the year with her family.<br />

James, Amanda’s son, recalls “Mum’s main<br />

aim was to get past Christmas with all her<br />

family around her and in her own words she<br />

had the best Christmas ever”.<br />

Read the full story at<br />

renniegrove.org in November<br />

and donate to our appeal by visiting<br />

renniegrove.org/donate and adding<br />

‘best ever’ in the Reason for Donation box.<br />

Interested? We hope so! Take a<br />

look at our retail opportunities<br />

and all our vacancies at<br />

renniegrove.org/jobs<br />

14


Bereavement<br />

support line<br />

St Albans<br />

Earlier in the year we opened a new<br />

bereavement support phone line for people<br />

who are coping with the loss of a loved one.<br />

Initially the line is being piloted in<br />

St Albans and Harpenden with a view to<br />

rolling it out across Bucks in the not too<br />

distant future.<br />

The phone line is run by friendly<br />

volunteers who have been trained in<br />

conjunction with the Samaritans and<br />

who are supervised by our team of family<br />

support professionals. Our volunteers<br />

provide a supportive and non-judgmental<br />

listening ear for people in St Albans and<br />

Harpenden coming to terms with their<br />

grief who want someone to talk to.<br />

The phone service is open on Tuesdays<br />

and Fridays between 1:30pm and 4pm.<br />

You don’t have to be “known” by <strong>Rennie</strong><br />

<strong>Grove</strong> to use the phone line. The only<br />

criterion is that you live in the St Albans<br />

and Harpenden area and have been<br />

affected by bereavement.<br />

So please call 01727 638008 if<br />

you find yourself needing to talk.<br />

What’s On<br />

Bridge Drive, Flackwell Heath<br />

Golf Club, High Wycombe on<br />

Monday 4 November<br />

Come and enjoy a bridge drive<br />

that includes afternoon tea, a raffle and a<br />

prize to the player with the highest score.<br />

Tickets cost £40 per table of four.<br />

Carol Concert at St Peter’s Church,<br />

St Albans on Wednesday 11 December<br />

Enjoy an evening of festive music from<br />

The Amici Singers and The King of Herts,<br />

hosted by Pam Rhodes.<br />

Tickets cost £15.<br />

See a full list of our upcoming events on our What’s On page at<br />

renniegrove.org/whatson or call 01442 890222 for more information.<br />

15


Origin<br />

Charity<br />

Week<br />

We are very proud to be the chosen charity for Bucks based company,<br />

Origin, who recently hosted a week of exciting fundraising activities.<br />

Staff organised bake sales, pamper sessions, a dress down day and<br />

donated pre-loved clothes for our charity shops, with Origin match<br />

funding every pound staff raised. It’s thanks to partnerships<br />

like this that we’re able to continue offering our vital services to<br />

patients in the community.<br />

If you work for a company<br />

and you would like<br />

to get them involved,<br />

please get in touch with<br />

the corporate team by<br />

email at corporate@<br />

renniegrove.org<br />

or call 01442 820720.<br />

The value of our volunteers<br />

is £1.5 million<br />

<strong>Rennie</strong> <strong>Grove</strong> Stars<br />

YOU helped<br />

to raise £15,434<br />

in just 14 days as part<br />

of our Big Give Without You<br />

campaign. That is enough<br />

to fund 617 hours of adult<br />

and children’s hospice<br />

at home care.<br />

<strong>Rennie</strong> <strong>Grove</strong><br />

has 1,500 volunteers<br />

in total<br />

16


Make your Will Month<br />

Making a Will helps you to make plans –<br />

it’s a positive way to talk openly about<br />

your wishes.<br />

To kick start 2020, our Make Your Will<br />

Month supporting solicitors will be on<br />

hand to help you write your Will during<br />

February for a donation to <strong>Rennie</strong> <strong>Grove</strong>.<br />

Widmer End<br />

Combined School<br />

raised over £4,000 from<br />

their fundraising festival<br />

which included a little<br />

welly obstacle course<br />

and cake sale.<br />

<strong>Rennie</strong> <strong>Grove</strong> Stars<br />

Full details of supporting<br />

solicitors will be<br />

published in the autumn at<br />

renniegrove.org/makeyourwill<br />

Help us to keep caring Make a donation today<br />

£14 £25 £50<br />

could pay for two<br />

stethoscopes<br />

would fund an<br />

hour of specialist<br />

nursing care<br />

could pay for a family<br />

support session for<br />

a bereaved child<br />

✂<br />

✂<br />

To make a donation visit renniegrove.org/<br />

donate or call 01442 890222 or return this<br />

form in the freepost envelope enclosed.<br />

Name<br />

Address<br />

Telephone<br />

We will keep you informed about <strong>Rennie</strong> <strong>Grove</strong>’s<br />

activity including news, fundraising and events by post.<br />

If you would like to receive our monthly Enews and<br />

emails about our events and fundraising, please give<br />

us your email address.<br />

Email<br />

You can change your contact preferences at any time<br />

at renniegrove.org/preferences or call 01442 890222<br />

or by emailing preferences@renniegrove.org.<br />

I would like to make a donation of:<br />

My choice £<br />

£25 £50 £100<br />

I enclose a cheque for £<br />

made payable to <strong>Rennie</strong> <strong>Grove</strong> Hospice Care<br />

Please turn over to make a regular gift<br />

Or you can debit my MasterCard/Visa/CAF card/Debit/<br />

Maestro (delete as appropriate). Unfortunately we<br />

cannot accept Amex.<br />

Issue no Valid from /<br />

Expiry date /<br />

Signature<br />

Date / /<br />

Make your gift worth more<br />

at no extra cost to you<br />

Please treat all donations I make in the future or have<br />

made to <strong>Rennie</strong> <strong>Grove</strong> Hospice Care in the last 4 years<br />

as Gift Aid donations, until I notify you otherwise. I am<br />

a UK tax payer and understand that if I pay less Income<br />

Tax and/or Capital Gains Tax than the amount of Gift Aid<br />

claimed on all my donations made in that tax year it is<br />

my responsibility to pay any difference. I understand that<br />

<strong>Rennie</strong> <strong>Grove</strong> will reclaim 25p on every £1 that I give.<br />

Please let us know if your tax circumstances or name<br />

and address details change so we can amend our records.<br />

Full name<br />

Signature<br />

Date / /<br />

Data Protection: We promise to protect your privacy and will<br />

manage all information you give us in accordance with current<br />

data protection legislation. For further details go to our<br />

Privacy Notice at renniegrove.org/privacy. Registered Office:<br />

<strong>Grove</strong> House, Waverley Road, St. Albans, Herts, AL3 5QX.<br />

17<br />

Registered charity no. 1140386.


✂<br />

Your views matter<br />

We really hope that you have enjoyed<br />

reading <strong>Rennie</strong> <strong>Grove</strong>’s new look newsletter.<br />

We took on board the feedback from the<br />

more than 200 responses we had to the<br />

survey contained in the last edition of<br />

Doorstep and this is the result. We have<br />

addressed some of your questions such as<br />

how we work with other organisations<br />

(page 8) and how the charity is run (page 12).<br />

Please let us know what you think of<br />

<strong>Rennie</strong> <strong>Grove</strong> <strong>Matters</strong> and if there are any<br />

features you would like to see in future<br />

editions or if you have questions about our<br />

charity that you would like us to answer in<br />

the newsletter. You can do that by emailing<br />

communications@renniegrove.org or by<br />

calling 01442 890222. We will do our best<br />

to respond to them in future editions.<br />

Thank you to all those who responded to<br />

the survey and to all our readers for taking<br />

the time to find out what’s been going on<br />

at <strong>Rennie</strong> <strong>Grove</strong> and for supporting us so<br />

generously in the way that you do.<br />

Become our Friend Make a regular gift<br />

£5 £10 £25<br />

a month over a<br />

year could buy<br />

nine stethoscopes<br />

a month over a<br />

year would fund<br />

nearly five hours of<br />

specialist nursing care<br />

a month over a<br />

year could pay for<br />

six family support<br />

sessions<br />

✂<br />

To make a regular gift visit renniegrove.org/<br />

donate or call 01442 890222 or return this<br />

form in the freepost envelope enclosed.<br />

Name<br />

Address<br />

Telephone<br />

We will keep you informed about <strong>Rennie</strong> <strong>Grove</strong>’s<br />

activity including news, fundraising and events by post.<br />

If you would like to receive our monthly Enews and<br />

emails about our events and fundraising, please give<br />

us your email address.<br />

Email<br />

You can change your contact preferences at any time<br />

at renniegrove.org/preferences or call 01442 890222<br />

or by emailing preferences@renniegrove.org.<br />

I’d like to make a regular gift of (min £3 per month):<br />

£5 £10 £20<br />

Other amount £<br />

Monthly/Quarterly/bi-Annually/Annually (please circle)<br />

Start date: 1 8 15 22 (please circle)<br />

Month<br />

18<br />

Year<br />

Name of bank/building society<br />

Name of account holder(s)<br />

Account no<br />

Sort code<br />

Originators ID 4 3 0 3 5 4<br />

Instruction to your Bank or Building Society<br />

to pay by Direct Debit<br />

Please pay <strong>Rennie</strong> <strong>Grove</strong> Hospice Care Direct Debits<br />

from the account detailed in this instruction subject to<br />

the safeguards assured by the Direct Debit Guarantee.<br />

I understand that this instruction may remain with<br />

<strong>Rennie</strong> <strong>Grove</strong>, and, if so, details will be passed<br />

electronically to my bank/building society.<br />

Signature(s)<br />

Date / /<br />

Banks and building societies may not accept Direct Debit<br />

instructions for some types of account.<br />

Make your gift worth even more by completing the<br />

Gift Aid declaration form overleaf to increase the<br />

value of your donation by 25%.<br />

Please turn over to make a single donation


106 volunteers<br />

support our Family<br />

Support Services<br />

Holly is one of our new<br />

Pets as Therapy dogs who<br />

visits our Day Services<br />

patients in<br />

<strong>Grove</strong> House.<br />

Our patients<br />

love spending<br />

time with her.<br />

Lead volunteer at our Chesham shop, Emma,<br />

has been busy creating this gorgeous lemon<br />

and lime themed shop window. Visit our<br />

discount store at 116 High Street, Chesham.<br />

Stories from social media<br />

Best of luck to all Herts 10K runners who<br />

are taking part on Sunday 13 October.<br />

You can sign up today at<br />

herts10k.com<br />

<strong>Rennie</strong> <strong>Grove</strong> Hospice Care<br />

Follow <strong>Rennie</strong> <strong>Grove</strong><br />

on social media<br />

<strong>Rennie</strong> <strong>Grove</strong> Hospice Care<br />

Baking queen<br />

Mary Berry<br />

presented prizes<br />

to the bake<br />

off winners at<br />

Buckingham<br />

House Care Home<br />

in Gerrards Cross<br />

in July.<br />

@renniegrove<br />

@renniegrovehospicecare<br />

Visit our website<br />

renniegrove.org<br />

19


Sunday 1 December <strong>2019</strong><br />

Waterend Barn, St Albans<br />

Headline Sponsor:<br />

Wear your best Christmas<br />

outfit to bound around the<br />

5K and 1.5K route and<br />

we’ll provide antlers!<br />

Sign up now and help raise<br />

vital funds for adults and children<br />

with life-limiting illnesses in<br />

your community<br />

Rudolph Run (5K): Open to over 10s<br />

Age 10 - 15 £10 • Age 16+ £14<br />

Includes antlers and medal<br />

Fun Run (1.5K): Open to all ages up to<br />

age 15 £6 • Age 16+ £10 Includes<br />

antlers and medal<br />

To enter, please visit<br />

renniegrove.org/rudolphrun<br />

or call 01727 731009<br />

20

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