Rennie Grove Matters - Autumn 2019
Introducing our brand new twice-annual newsletter - Rennie Grove Matters. Packed with news, stories and events!
Introducing our brand new twice-annual newsletter - Rennie Grove Matters. Packed with news, stories and events!
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<strong>Autumn</strong> <strong>2019</strong><br />
<strong>Rennie</strong> <strong>Grove</strong><br />
<strong>Matters</strong><br />
Inside!<br />
Look out for our<br />
<strong>Rennie</strong> <strong>Grove</strong><br />
Stars and Did you<br />
know facts<br />
Tad’s story<br />
His family tell<br />
how important it<br />
was for him to be<br />
at home<br />
p3<br />
<strong>Grove</strong> House<br />
Appeal<br />
Help us<br />
reach £1m<br />
Brick by Brick<br />
p5<br />
1
Introducing…<br />
Samantha Howard,<br />
Director of Nursing and Patient Services<br />
Sam joined <strong>Rennie</strong> <strong>Grove</strong> in December<br />
2018 as Head of Children’s and Family<br />
Services and became our Director of<br />
Nursing in May <strong>2019</strong>. Prior to joining<br />
<strong>Rennie</strong> <strong>Grove</strong>, Sam worked as both<br />
a children’s and adult nurse and has<br />
extensive experience of running<br />
community nursing teams. Here, Sam<br />
tells us a bit more about herself:<br />
Sum up your job in a sentence?<br />
It’s my privilege to work with trustees,<br />
senior management and nurses and other<br />
clinicians at all levels to ensure that we<br />
give our patients and families the high<br />
standard of care and support they need<br />
and deserve.<br />
What do you like most about your job?<br />
Knowing that I am responsible for a<br />
service that gives people a real choice<br />
about where they die and that we can<br />
make it possible for that to be at home.<br />
Outside of work, I like to….<br />
Ride rollercoasters! Preferably at<br />
Disney World in Florida.<br />
What’s your favourite film?<br />
I love all Disney films but my favourite<br />
is The Little Mermaid. My favourite non-<br />
Disney film is Buster – because I love<br />
Phil Collins.<br />
What’s your favourite food?<br />
Mickey Mouse waffles served with fruit<br />
and yogurt!<br />
For every 1 member<br />
of staff we have<br />
7 volunteers<br />
<strong>Rennie</strong> <strong>Grove</strong>’s child patients<br />
and their families enjoyed<br />
a summer day out at<br />
ZSL Whipsnade<br />
2
Tad’s<br />
story<br />
<strong>Rennie</strong> <strong>Grove</strong>’s nurses cared for Tad<br />
and supported his family as his health<br />
deteriorated. Tad’s wife Ethne said:<br />
“You knew that when a <strong>Rennie</strong> <strong>Grove</strong><br />
nurse was coming you were getting<br />
somebody who really knew what they<br />
were doing. You felt a great sense of<br />
relief that they were on their way and<br />
you knew that when they came they<br />
would be able to cope marvellously.”<br />
“<strong>Rennie</strong> <strong>Grove</strong>’s nurses cared for Tad<br />
at home for three weeks before he died.<br />
Our sons and daughters were frequent<br />
visitors – often staying overnight – and<br />
we felt very lucky that he was able to<br />
spend time with all the family while he<br />
was at home.”<br />
Read more about Tad and other<br />
patients we have cared for at<br />
renniegrove.org/stories<br />
Brothers Graham<br />
and Tony cycled<br />
516 miles of the<br />
NC500 in Scotland<br />
in memory of their<br />
dad. They raised an<br />
amazing £2,500!<br />
<strong>Rennie</strong> <strong>Grove</strong> Stars<br />
New greenhouse<br />
for <strong>Grove</strong> House<br />
Ray is one of our Day<br />
Services patients and was<br />
the first to use our new<br />
greenhouse in our <strong>Grove</strong><br />
House garden. Patients<br />
will be using it as part of<br />
our new gardening workshops. Thank you<br />
to The Rank Foundation and Hospice UK for<br />
making this happen.<br />
3
Trek<br />
Retrace the footsteps of the Second<br />
World War escapees who fled Nazioccupied<br />
France to Barcelona and beyond<br />
on our four-day trek of a lifetime.<br />
The Freedom Trail will take you<br />
along the vibrant Costa Brava and the<br />
rugged Pyrenees.<br />
If you’d like to take part in the<br />
trek from 12-17 June 2020,<br />
get in touch with our fundraising team<br />
by emailing events@renniegrove.org<br />
or visit renniegrove.org/trek2020 for<br />
more information.<br />
Thank you<br />
An idea inspired by Ann, our Flackwell<br />
Heath retail manager, to say a personal<br />
and special thank you to our volunteers in<br />
Volunteers’ Week enabled line managers of<br />
volunteers to write a personal message of<br />
thanks to each of their volunteers. Here is<br />
some feedback from our volunteers:<br />
“It was lovely to receive the little thank-you<br />
card, thank you. I have displayed it on my<br />
bookcase, where it is a bit of a talking point for<br />
my more observant visitors, and I can continue<br />
to enjoy its happy picture and remember the<br />
jolly times I have had standing (and walking),<br />
sometimes in the rain, on my exploits to<br />
support <strong>Rennie</strong> <strong>Grove</strong>’s fundraising efforts.<br />
Keep on doing what you are doing.”<br />
“It was lovely to receive my thank you card.<br />
Although everyone says thank you when I come<br />
in, it was a nice extra thank you to receive a card,<br />
made me feel very appreciated. Volunteering is<br />
a two way thing – volunteers get as much out<br />
of helping as the charity gets for their help.”<br />
“Thank you for the thank you card, I hadn’t<br />
appreciated you had written a personal<br />
different message on everyone’s card.”<br />
<strong>Rennie</strong> <strong>Grove</strong> has<br />
85 different types<br />
of volunteer roles<br />
4
Transforming<br />
<strong>Grove</strong> House<br />
£10<br />
Buy a virtual brick<br />
£100<br />
Buy a row of<br />
virtual bricks<br />
£50<br />
Buy a block of<br />
virtual bricks<br />
We’ve launched an appeal to raise £1m<br />
to transform our <strong>Grove</strong> House building<br />
into a community hub for those living<br />
with a life-limiting illness. Can you help<br />
us reach our target by supporting our<br />
Brick by Brick campaign?<br />
Have fun with family, friends and<br />
colleagues and fundraise to buy as many<br />
bricks as you can.<br />
Or why not buy bricks to celebrate<br />
a special occasion such as a birthday,<br />
anniversary or in memory of a loved one?<br />
Please share and help us spread the<br />
word to get the local community behind<br />
this campaign.<br />
Find out more and watch<br />
the walls grow at<br />
renniegrove.org/GHAppeal<br />
Together we can ensure that the changing<br />
needs of local families are met now and<br />
in the future by:<br />
trebling the space we have to deliver the<br />
services people need<br />
expanding our range of services<br />
creating the facilities needed so we can<br />
open up the building to the children we<br />
care for and their families<br />
providing a welcoming and relaxing<br />
environment to support<br />
more local people to<br />
live well throughout<br />
their illness.<br />
Help us<br />
reach our<br />
£1m<br />
target<br />
Artist’s drawings by Ben Adams Architects<br />
5
Spotlight on<br />
volunteers<br />
We have 72 Day<br />
Services volunteers<br />
at <strong>Grove</strong> House<br />
Richard<br />
Richard has volunteered<br />
at our Little Chalfont shop<br />
since 2017. He has recently<br />
been a fantastic support to<br />
a local community school<br />
based in Chesham. School<br />
Governor, Jackie Cox,<br />
called into the shop and<br />
provided Richard<br />
with a list of books the<br />
school needed. Over<br />
four months he has kept<br />
a keen eye out when<br />
sorting through the books<br />
donated to the shop and<br />
managed to amass all the<br />
books on the list. Jackie<br />
was delighted to pick<br />
them up adding, “Richard<br />
has been very helpful<br />
with my request and is a<br />
credit to <strong>Rennie</strong> <strong>Grove</strong><br />
as a volunteer”.<br />
Steve<br />
Steve has been an<br />
invaluable support to Liz,<br />
Facilities Team Leader,<br />
who recently joined<br />
<strong>Rennie</strong> <strong>Grove</strong>. Steve has<br />
been volunteering for over<br />
six years and his knowledge<br />
of the infrastructure of the<br />
day hospice alongside his<br />
practical skills has enabled<br />
Liz to get on with the<br />
“day job” working across<br />
all our office bases.<br />
Steve will tackle most<br />
projects from coordinating<br />
a team of volunteers to<br />
moving the summerhouse<br />
in the garden of <strong>Grove</strong><br />
House to re-roofing the<br />
shed. Steve gets on with<br />
his tasks with good cheer<br />
and a huge amount<br />
of commitment.<br />
Joy<br />
Joy has been<br />
volunteering as part of<br />
the Receptionist Team<br />
at <strong>Rennie</strong> House in Tring<br />
for just over two years.<br />
She said: “I really enjoy<br />
the role; it’s lovely to<br />
meet new people and<br />
to feel that you are<br />
helping such a wonderful<br />
local organisation.<br />
Our main role on<br />
reception is to answer<br />
the switchboard and<br />
to open the door and<br />
welcome everyone.<br />
However we get involved<br />
in many administrative<br />
tasks, for example making<br />
up hampers for events,<br />
sending out mail shots<br />
advertising events<br />
and much more.<br />
We made 348 Supporting Hands visits<br />
from 1 April 2018 – 31 March <strong>2019</strong><br />
6
The Hospice Lottery<br />
has raised over<br />
£3.6 million for<br />
<strong>Rennie</strong> <strong>Grove</strong><br />
Hospice Care<br />
We have received over £3.6 million in<br />
funding from The Hospice Lottery since<br />
1997, thanks to all of the dedicated<br />
supporters that take part in the weekly<br />
lottery to support <strong>Rennie</strong> <strong>Grove</strong> and other<br />
local hospices.<br />
Playing The Hospice Lottery is a fun<br />
way to help raise vital funds for people<br />
in need of hospice care, while also giving<br />
supporters the chance to win some great<br />
cash prizes each week.<br />
To find out more about<br />
how you can take part,<br />
visit hospicelottery.org.uk<br />
1 st prize<br />
£1,000<br />
3 x £100<br />
30 x £20<br />
£4.34<br />
per month<br />
OR<br />
£1<br />
per ticket<br />
80 x £10<br />
Plus<br />
Rollover<br />
prize up to<br />
£10,000!<br />
Find out more at<br />
hospicelottery.org uk<br />
Fashion in our shops<br />
Sara and Chris have been visiting our shops<br />
where they found these stunning outfits suitable<br />
for holidaying on a cruise, going to a wedding<br />
or lunching with friends. Our shops are now<br />
stocking autumn and winter collections so call<br />
in to the one close to where you live or work<br />
and take a look at our quality range.<br />
Retail volunteers Chris (right) and Sara (left)<br />
look great wearing their pre-loved dresses<br />
purchased from our shops.<br />
7
Working with our partners<br />
People are sometimes surprised to<br />
learn that we regularly work alongside<br />
colleagues from neighbouring hospices<br />
to deliver the best possible end-of-life<br />
care for our patients.<br />
A great example of partnership<br />
working took place over the summer<br />
when the Hospice of St Francis (HoSF)<br />
in Berkhamsted temporarily closed<br />
its inpatient beds to enable essential<br />
refurbishment work to take place.<br />
<strong>Rennie</strong> <strong>Grove</strong>’s nurses caring for<br />
patients in Dacorum and St Albans<br />
were delighted to welcome five<br />
nurses and three healthcare assistants<br />
from HoSF into their teams on a<br />
temporary basis.<br />
Jenny Roberts, Hospice at Home Nurse<br />
at <strong>Rennie</strong> <strong>Grove</strong> said: “It’s been really<br />
great working alongside nurses from the<br />
Hospice of St Francis and making joint<br />
visits to patients. There are times when our<br />
hospice at home patients opt to move into<br />
a bedded hospice so we already have great<br />
relationships with other charities providing<br />
end-of-life care but being able to actually<br />
work together for a few weeks has been<br />
a really positive experience for us all.”<br />
Kate, who is a healthcare assistant at<br />
the Hospice of St Francis said: “Thank you<br />
very much for making us so welcome and<br />
making this placement such a positive<br />
experience. Here’s to an even stronger<br />
relationship in the future!”<br />
<strong>Rennie</strong> <strong>Grove</strong> Stars<br />
Annabel and Charlotte<br />
raised £120 by creating<br />
a treasure hunt for the<br />
children who live down<br />
their road and sold<br />
delicious cakes to the<br />
neighbours, too.<br />
8
eBay<br />
Our eBay shop is a virtual<br />
Aladdin’s cave of treasure and<br />
provides a healthy contribution<br />
to the funds we need to provide<br />
our service to patients and their families.<br />
From the traditional vintage cameras and<br />
watches to the more contemporary designer<br />
suits and dresses, we have recently had<br />
some more unusual items on sale including<br />
a set of miniature porcelain cowboy boots<br />
and some new wigs! The items for sale<br />
change on a very regular basis so take<br />
a look to see what’s on offer now at<br />
ebay.co.uk/str/renniegrovehospicecare<br />
New shop<br />
for Aylesbury<br />
28 28<br />
We are on track to open our latest shop<br />
– number 28 in our retail chain – in<br />
the autumn. It is located at Berryfields<br />
in Aylesbury and we look forward to<br />
welcoming new customers and meeting<br />
up with those who already support our<br />
shop in Bedgrove.<br />
For information on the location of<br />
all our retail premises please visit<br />
renniegrove.org/shops<br />
Family support<br />
Following a successful pilot of our<br />
Supporting Hands service in Bucks,<br />
a £64,955 grant from the National Lottery<br />
has enabled us to expand the service<br />
into Herts.<br />
Supporting Hands offers supportive<br />
companionship, including practical and<br />
emotional assistance to our patients –<br />
children and adults – and their carers.<br />
From helping people to get out of the<br />
house, for example a visit to the garden<br />
centre, offering an extra pair of hands to<br />
the parents of children we care for, to<br />
preparing a light meal or helping with a<br />
bit of gardening, the tasks taken on by<br />
Supporting Hands volunteers help lighten<br />
the load for local people and their families<br />
facing particularly challenging times.<br />
The emotional support and companionship<br />
comes from having time to talk over a cup<br />
of tea which can often be what’s needed<br />
to make life feel less challenging.<br />
All our volunteers are fully trained and<br />
are then matched with a patient/family<br />
who will benefit from their help.<br />
9
Light up a Life<br />
services<br />
Join us to celebrate and light a candle<br />
in memory of a loved one at one of our<br />
seven Light up a Life services across<br />
Bucks and west Herts. All services are<br />
open to anyone in our community,<br />
not just people whose loved one was<br />
cared for by <strong>Rennie</strong> <strong>Grove</strong>.<br />
Epic turnout for<br />
Chilterns 3 Peaks<br />
Challenge<br />
Nearly 900 of you joined us in<br />
September to walk 7, 11 or 20 miles<br />
in our Chilterns 3 Peaks Challenge.<br />
Walkers took advantage of the sunshine<br />
and the chance to get together with<br />
friends, colleagues, family, children and<br />
dogs to enjoy a day out taking in the<br />
panoramic views along the Ridgeway<br />
National Trail. Thank you to everyone<br />
who took part or helped to make the<br />
day such as success.<br />
If you are unable to attend<br />
a service but would like to<br />
dedicate a light in memory<br />
of a loved one, please go online to<br />
renniegrove.org/lual or complete the<br />
donation form in the Light up a Life<br />
leaflet and return it to our Tring office.<br />
The total number of<br />
eBay listings each<br />
year is 3,750<br />
<strong>Rennie</strong> <strong>Grove</strong> Stars<br />
We received a<br />
very generous grant<br />
of £16,200 in March from<br />
The John Apthorp Charity –<br />
a local charity awarding grants<br />
to benefit residents of Herts,<br />
Beds and Bucks – that enabled<br />
us to purchase a new van<br />
for our retail team.<br />
10
<strong>Rennie</strong> <strong>Grove</strong> Stars<br />
We have 127 clinical<br />
and Family Support<br />
Service volunteers<br />
Sue Hobley,<br />
<strong>Grove</strong> House volunteer<br />
Head Gardener leads our team of<br />
dedicated gardeners to carefully nurture<br />
and maintain the stunningly beautiful<br />
<strong>Grove</strong> House gardens. Organising and<br />
hosting the first NGS open garden event<br />
at <strong>Grove</strong> House this June, Sue was able to<br />
raise vital funds for <strong>Rennie</strong> <strong>Grove</strong> as well<br />
as launching our horticultural therapy<br />
project with the official opening of<br />
our new greenhouse funded by<br />
The Rank Foundation through<br />
Hospice UK.<br />
Reduce, Reuse, Recycle<br />
with <strong>Rennie</strong> <strong>Grove</strong><br />
Our donation system is simple and effective<br />
as our shops provide the opportunity for<br />
consumers to bring in their used items<br />
including clothing, shoes, accessories, books,<br />
bric-a-brac, media… the list is extensive.<br />
We can also sell higher value items from<br />
our eBay shop.<br />
Our retail and trading team then take over<br />
and sort and prepare items for recycling.<br />
✓<br />
Stocking a<br />
nylon shopper<br />
made from<br />
two and a half<br />
plastic bottles<br />
We reuse by offering items for sale in<br />
our shops and recycle other items using<br />
alternative sources. Last year we sold<br />
textiles, books, electrical and household<br />
items that were unsuitable for sale in<br />
our shops onto a merchant generating<br />
approximately £162k of income in a year.<br />
We have identified more initiatives to support<br />
reduce, reuse and recycle. These include:<br />
✓ ✓ ✓ ✓<br />
Removing<br />
cellophane<br />
wrap on<br />
greeting cards<br />
Phasing out<br />
glitter and<br />
gold foil on<br />
stationery<br />
Recycling<br />
mobile phones<br />
and spectacles<br />
Working<br />
with Ziffit to<br />
recycle books,<br />
DVDs, vinyl<br />
and CDs<br />
We take every opportunity to work with like-minded partners to support the reduce, reuse<br />
and recycle message and create supporting window displays throughout the year.<br />
11
A collection of<br />
cricketing dads from<br />
Garden of Fields Cricket Club,<br />
known as Men of Fields,<br />
tackled the famous Ridgeway.<br />
They walked 85 miles<br />
across four days and have<br />
raised £23,500.<br />
<strong>Rennie</strong> <strong>Grove</strong> Stars<br />
Herts 10K<br />
Our flagship fundraiser is back.<br />
The Herts 10K takes place on<br />
Sunday 13 October starting at<br />
Rothamsted Research in Harpenden.<br />
Beat your personal best time, walk<br />
with friends and family, take part in<br />
your first running event or enter the<br />
junior division.<br />
Sign up now at herts10k.com<br />
The total number of<br />
hours our shops open<br />
each year is 65,664<br />
Management matters<br />
The day-to-day management of <strong>Rennie</strong><br />
<strong>Grove</strong> is the responsibility of the chief<br />
executive and the senior management<br />
team who are accountable to a board of<br />
trustees. Our team of 12 volunteer trustees<br />
bring a mix of skills and experience in<br />
healthcare, retail, business, finance and<br />
other charities to the governance of<br />
<strong>Rennie</strong> <strong>Grove</strong>.<br />
The trustees support, monitor and<br />
challenge the strategic direction and<br />
activities of the charity. They do this<br />
through four meetings of the main board<br />
each year and membership of one or<br />
more governance sub committees:<br />
clinical governance committee, finance,<br />
risk and operations committee and the<br />
governance committee.<br />
Find out more about our trustees<br />
at renniegrove.org/trustees.<br />
Email us your questions about how<br />
<strong>Rennie</strong> <strong>Grove</strong> is run and managed<br />
communications@renniegrove.org.<br />
12
A day in the life of…<br />
Jack Short, Communications Officer<br />
“My role is quite varied and although this<br />
is not a ‘typical’ day it gives a snapshot of<br />
what happens when I spend a day filming.”<br />
9am Following weeks of planning and<br />
preparation, my colleague Rachel and I pile<br />
a whole range of equipment into the car<br />
ready for a day on shoot. From cameras and<br />
lighting to tripods and location lists, shoot<br />
days need to be meticulously planned so<br />
we make the most of the time kindly given<br />
to us by patients and family members.<br />
9:30am Set up begins at the first location.<br />
We’re spending the day filming Erika, whose<br />
mother Anne was cared for by <strong>Rennie</strong> <strong>Grove</strong><br />
last year. Two cameras are lined up and<br />
programmed to make the most of the scene.<br />
Lighting equipment is adjusted to flood<br />
the shot in light, but it has to be balanced<br />
just right – too yellow and the shot looks<br />
unnatural, too white and Erika will be<br />
bombarded by brightness. Initial shots<br />
are taken to confirm we’re happy with the<br />
setting before Erika arrives, so that she can<br />
get on with the tough task of talking about<br />
her mum on camera.<br />
10am Erika arrives and we have tea and<br />
a chat so we’re all feeling relaxed and<br />
positive about the day ahead. Shooting<br />
begins with Erika holding photographs<br />
of her and her mum up to the lens.<br />
These photos create an impact that goes<br />
beyond words on the film – visual indicators<br />
of a loved one lost that paint a picture<br />
for the viewer. Erika also goes through<br />
a recipe book hand-written by her mum,<br />
to demonstrate her mum’s creativity.<br />
10:20am The hardest part begins – we talk<br />
through some questions with Erika that<br />
help the direction of the conversation.<br />
With such<br />
a sensitive<br />
subject, it is<br />
important that<br />
the questions<br />
generate<br />
honesty and emotion, but don’t overstep<br />
the line. Erika talks with admiration and<br />
love as Rachel and I keep an eye on the<br />
cameras to ensure the footage is consistent<br />
in shoot.<br />
11am Erika takes a few moments to relax<br />
as we review samples of the shoot<br />
and when we’re happy we load up the<br />
equipment ready for the next location.<br />
11:45am We’re at Sally’s Sewing Box in<br />
Princes Risborough for a shoot that has<br />
been prearranged with the shop owner.<br />
Erika and Anne came here all the time<br />
and Erika browses as the camera follows<br />
her down memory lane.<br />
1pm We’ve moved on to Shepherd’s Crook,<br />
the pub Erika and Anne went to many<br />
times. Erika tell us about the time her<br />
mum enjoyed a delicious meal here despite<br />
not having much of an appetite because of<br />
her illness.<br />
3pm Our time with Erika comes to a<br />
close with a dog walk in Cowleaze Woods<br />
where she often came with her mum.<br />
Then the video editing begins back in<br />
<strong>Rennie</strong> House. This can sometimes take<br />
hours but the work pays off as this video<br />
can now be shown at fundraising and<br />
other events to show the community how<br />
<strong>Rennie</strong> <strong>Grove</strong> cares for local patients and<br />
their families.<br />
13
<strong>Rennie</strong> <strong>Grove</strong> retail<br />
So much more<br />
than simply a job<br />
in a shop<br />
Here at <strong>Rennie</strong> <strong>Grove</strong> Hospice Care<br />
our retailers are just as diverse as the<br />
community and customers they serve.<br />
Creativity, fun and vibrancy are just as<br />
important to us as compassion, customer<br />
service and sensitivity.<br />
<strong>Rennie</strong> <strong>Grove</strong> retailers forge connections<br />
across their local community. From daily<br />
shoppers and donation droppers to story<br />
sharers and family carers – our special<br />
teams welcome all types of people with<br />
all kinds of reasons for visiting into their<br />
working lives each day.<br />
Our retailers are part of a great network<br />
of colleagues who each add their own<br />
skills to the mix and are happy to share<br />
them with others. They are supporters<br />
of great causes like sustainable fashion,<br />
social inclusion and bringing in the<br />
community to raise funds that support<br />
<strong>Rennie</strong> <strong>Grove</strong> and its work.<br />
The total number<br />
of different window<br />
displays in our shops<br />
each year is 1,350<br />
Keeping families<br />
together this<br />
Christmas<br />
The Basey family tell us about how it was<br />
mum Amanda’s wish to make sure they<br />
could all spend one last Christmas together<br />
in our appeal this festive season.<br />
With support from <strong>Rennie</strong> <strong>Grove</strong>, Amanda,<br />
who was diagnosed with lung cancer, was<br />
able to enjoy one of her favourite times of<br />
the year with her family.<br />
James, Amanda’s son, recalls “Mum’s main<br />
aim was to get past Christmas with all her<br />
family around her and in her own words she<br />
had the best Christmas ever”.<br />
Read the full story at<br />
renniegrove.org in November<br />
and donate to our appeal by visiting<br />
renniegrove.org/donate and adding<br />
‘best ever’ in the Reason for Donation box.<br />
Interested? We hope so! Take a<br />
look at our retail opportunities<br />
and all our vacancies at<br />
renniegrove.org/jobs<br />
14
Bereavement<br />
support line<br />
St Albans<br />
Earlier in the year we opened a new<br />
bereavement support phone line for people<br />
who are coping with the loss of a loved one.<br />
Initially the line is being piloted in<br />
St Albans and Harpenden with a view to<br />
rolling it out across Bucks in the not too<br />
distant future.<br />
The phone line is run by friendly<br />
volunteers who have been trained in<br />
conjunction with the Samaritans and<br />
who are supervised by our team of family<br />
support professionals. Our volunteers<br />
provide a supportive and non-judgmental<br />
listening ear for people in St Albans and<br />
Harpenden coming to terms with their<br />
grief who want someone to talk to.<br />
The phone service is open on Tuesdays<br />
and Fridays between 1:30pm and 4pm.<br />
You don’t have to be “known” by <strong>Rennie</strong><br />
<strong>Grove</strong> to use the phone line. The only<br />
criterion is that you live in the St Albans<br />
and Harpenden area and have been<br />
affected by bereavement.<br />
So please call 01727 638008 if<br />
you find yourself needing to talk.<br />
What’s On<br />
Bridge Drive, Flackwell Heath<br />
Golf Club, High Wycombe on<br />
Monday 4 November<br />
Come and enjoy a bridge drive<br />
that includes afternoon tea, a raffle and a<br />
prize to the player with the highest score.<br />
Tickets cost £40 per table of four.<br />
Carol Concert at St Peter’s Church,<br />
St Albans on Wednesday 11 December<br />
Enjoy an evening of festive music from<br />
The Amici Singers and The King of Herts,<br />
hosted by Pam Rhodes.<br />
Tickets cost £15.<br />
See a full list of our upcoming events on our What’s On page at<br />
renniegrove.org/whatson or call 01442 890222 for more information.<br />
15
Origin<br />
Charity<br />
Week<br />
We are very proud to be the chosen charity for Bucks based company,<br />
Origin, who recently hosted a week of exciting fundraising activities.<br />
Staff organised bake sales, pamper sessions, a dress down day and<br />
donated pre-loved clothes for our charity shops, with Origin match<br />
funding every pound staff raised. It’s thanks to partnerships<br />
like this that we’re able to continue offering our vital services to<br />
patients in the community.<br />
If you work for a company<br />
and you would like<br />
to get them involved,<br />
please get in touch with<br />
the corporate team by<br />
email at corporate@<br />
renniegrove.org<br />
or call 01442 820720.<br />
The value of our volunteers<br />
is £1.5 million<br />
<strong>Rennie</strong> <strong>Grove</strong> Stars<br />
YOU helped<br />
to raise £15,434<br />
in just 14 days as part<br />
of our Big Give Without You<br />
campaign. That is enough<br />
to fund 617 hours of adult<br />
and children’s hospice<br />
at home care.<br />
<strong>Rennie</strong> <strong>Grove</strong><br />
has 1,500 volunteers<br />
in total<br />
16
Make your Will Month<br />
Making a Will helps you to make plans –<br />
it’s a positive way to talk openly about<br />
your wishes.<br />
To kick start 2020, our Make Your Will<br />
Month supporting solicitors will be on<br />
hand to help you write your Will during<br />
February for a donation to <strong>Rennie</strong> <strong>Grove</strong>.<br />
Widmer End<br />
Combined School<br />
raised over £4,000 from<br />
their fundraising festival<br />
which included a little<br />
welly obstacle course<br />
and cake sale.<br />
<strong>Rennie</strong> <strong>Grove</strong> Stars<br />
Full details of supporting<br />
solicitors will be<br />
published in the autumn at<br />
renniegrove.org/makeyourwill<br />
Help us to keep caring Make a donation today<br />
£14 £25 £50<br />
could pay for two<br />
stethoscopes<br />
would fund an<br />
hour of specialist<br />
nursing care<br />
could pay for a family<br />
support session for<br />
a bereaved child<br />
✂<br />
✂<br />
To make a donation visit renniegrove.org/<br />
donate or call 01442 890222 or return this<br />
form in the freepost envelope enclosed.<br />
Name<br />
Address<br />
Telephone<br />
We will keep you informed about <strong>Rennie</strong> <strong>Grove</strong>’s<br />
activity including news, fundraising and events by post.<br />
If you would like to receive our monthly Enews and<br />
emails about our events and fundraising, please give<br />
us your email address.<br />
Email<br />
You can change your contact preferences at any time<br />
at renniegrove.org/preferences or call 01442 890222<br />
or by emailing preferences@renniegrove.org.<br />
I would like to make a donation of:<br />
My choice £<br />
£25 £50 £100<br />
I enclose a cheque for £<br />
made payable to <strong>Rennie</strong> <strong>Grove</strong> Hospice Care<br />
Please turn over to make a regular gift<br />
Or you can debit my MasterCard/Visa/CAF card/Debit/<br />
Maestro (delete as appropriate). Unfortunately we<br />
cannot accept Amex.<br />
Issue no Valid from /<br />
Expiry date /<br />
Signature<br />
Date / /<br />
Make your gift worth more<br />
at no extra cost to you<br />
Please treat all donations I make in the future or have<br />
made to <strong>Rennie</strong> <strong>Grove</strong> Hospice Care in the last 4 years<br />
as Gift Aid donations, until I notify you otherwise. I am<br />
a UK tax payer and understand that if I pay less Income<br />
Tax and/or Capital Gains Tax than the amount of Gift Aid<br />
claimed on all my donations made in that tax year it is<br />
my responsibility to pay any difference. I understand that<br />
<strong>Rennie</strong> <strong>Grove</strong> will reclaim 25p on every £1 that I give.<br />
Please let us know if your tax circumstances or name<br />
and address details change so we can amend our records.<br />
Full name<br />
Signature<br />
Date / /<br />
Data Protection: We promise to protect your privacy and will<br />
manage all information you give us in accordance with current<br />
data protection legislation. For further details go to our<br />
Privacy Notice at renniegrove.org/privacy. Registered Office:<br />
<strong>Grove</strong> House, Waverley Road, St. Albans, Herts, AL3 5QX.<br />
17<br />
Registered charity no. 1140386.
✂<br />
Your views matter<br />
We really hope that you have enjoyed<br />
reading <strong>Rennie</strong> <strong>Grove</strong>’s new look newsletter.<br />
We took on board the feedback from the<br />
more than 200 responses we had to the<br />
survey contained in the last edition of<br />
Doorstep and this is the result. We have<br />
addressed some of your questions such as<br />
how we work with other organisations<br />
(page 8) and how the charity is run (page 12).<br />
Please let us know what you think of<br />
<strong>Rennie</strong> <strong>Grove</strong> <strong>Matters</strong> and if there are any<br />
features you would like to see in future<br />
editions or if you have questions about our<br />
charity that you would like us to answer in<br />
the newsletter. You can do that by emailing<br />
communications@renniegrove.org or by<br />
calling 01442 890222. We will do our best<br />
to respond to them in future editions.<br />
Thank you to all those who responded to<br />
the survey and to all our readers for taking<br />
the time to find out what’s been going on<br />
at <strong>Rennie</strong> <strong>Grove</strong> and for supporting us so<br />
generously in the way that you do.<br />
Become our Friend Make a regular gift<br />
£5 £10 £25<br />
a month over a<br />
year could buy<br />
nine stethoscopes<br />
a month over a<br />
year would fund<br />
nearly five hours of<br />
specialist nursing care<br />
a month over a<br />
year could pay for<br />
six family support<br />
sessions<br />
✂<br />
To make a regular gift visit renniegrove.org/<br />
donate or call 01442 890222 or return this<br />
form in the freepost envelope enclosed.<br />
Name<br />
Address<br />
Telephone<br />
We will keep you informed about <strong>Rennie</strong> <strong>Grove</strong>’s<br />
activity including news, fundraising and events by post.<br />
If you would like to receive our monthly Enews and<br />
emails about our events and fundraising, please give<br />
us your email address.<br />
Email<br />
You can change your contact preferences at any time<br />
at renniegrove.org/preferences or call 01442 890222<br />
or by emailing preferences@renniegrove.org.<br />
I’d like to make a regular gift of (min £3 per month):<br />
£5 £10 £20<br />
Other amount £<br />
Monthly/Quarterly/bi-Annually/Annually (please circle)<br />
Start date: 1 8 15 22 (please circle)<br />
Month<br />
18<br />
Year<br />
Name of bank/building society<br />
Name of account holder(s)<br />
Account no<br />
Sort code<br />
Originators ID 4 3 0 3 5 4<br />
Instruction to your Bank or Building Society<br />
to pay by Direct Debit<br />
Please pay <strong>Rennie</strong> <strong>Grove</strong> Hospice Care Direct Debits<br />
from the account detailed in this instruction subject to<br />
the safeguards assured by the Direct Debit Guarantee.<br />
I understand that this instruction may remain with<br />
<strong>Rennie</strong> <strong>Grove</strong>, and, if so, details will be passed<br />
electronically to my bank/building society.<br />
Signature(s)<br />
Date / /<br />
Banks and building societies may not accept Direct Debit<br />
instructions for some types of account.<br />
Make your gift worth even more by completing the<br />
Gift Aid declaration form overleaf to increase the<br />
value of your donation by 25%.<br />
Please turn over to make a single donation
106 volunteers<br />
support our Family<br />
Support Services<br />
Holly is one of our new<br />
Pets as Therapy dogs who<br />
visits our Day Services<br />
patients in<br />
<strong>Grove</strong> House.<br />
Our patients<br />
love spending<br />
time with her.<br />
Lead volunteer at our Chesham shop, Emma,<br />
has been busy creating this gorgeous lemon<br />
and lime themed shop window. Visit our<br />
discount store at 116 High Street, Chesham.<br />
Stories from social media<br />
Best of luck to all Herts 10K runners who<br />
are taking part on Sunday 13 October.<br />
You can sign up today at<br />
herts10k.com<br />
<strong>Rennie</strong> <strong>Grove</strong> Hospice Care<br />
Follow <strong>Rennie</strong> <strong>Grove</strong><br />
on social media<br />
<strong>Rennie</strong> <strong>Grove</strong> Hospice Care<br />
Baking queen<br />
Mary Berry<br />
presented prizes<br />
to the bake<br />
off winners at<br />
Buckingham<br />
House Care Home<br />
in Gerrards Cross<br />
in July.<br />
@renniegrove<br />
@renniegrovehospicecare<br />
Visit our website<br />
renniegrove.org<br />
19
Sunday 1 December <strong>2019</strong><br />
Waterend Barn, St Albans<br />
Headline Sponsor:<br />
Wear your best Christmas<br />
outfit to bound around the<br />
5K and 1.5K route and<br />
we’ll provide antlers!<br />
Sign up now and help raise<br />
vital funds for adults and children<br />
with life-limiting illnesses in<br />
your community<br />
Rudolph Run (5K): Open to over 10s<br />
Age 10 - 15 £10 • Age 16+ £14<br />
Includes antlers and medal<br />
Fun Run (1.5K): Open to all ages up to<br />
age 15 £6 • Age 16+ £10 Includes<br />
antlers and medal<br />
To enter, please visit<br />
renniegrove.org/rudolphrun<br />
or call 01727 731009<br />
20