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Is BACK<br />
Issue 1 - <strong>Oct</strong>ober - 20<strong>19</strong><br />
The Methodex Summit<br />
Mediclaim<br />
20<strong>19</strong><br />
Growth<br />
in<br />
Healthcare<br />
WHAT'S<br />
INSIDE<br />
Handy<br />
Tips<br />
Fun<br />
@Work
Is BACK<br />
Is BACK<br />
Friends,<br />
In 2014 we started an initiative called<br />
CONNECT–a quarterly internal<br />
newsletter, to ensure that we are all more closely connected with each other.<br />
This not only helped in building an environment of healthy, transparent &<br />
ongoing dialogue, but also helped in inculcating a desire in all of us to<br />
transparently share ideas, opinions and suggestions. There was then a pause<br />
for several quarters as we all got busy in multifarious activities.<br />
It is time now to start getting connected again through this medium. So here<br />
we present you the next series of <strong>Connect</strong>. Let us continue communicating,<br />
sharing ideas, sharing opinions, our happiness, our achievements on this<br />
common platform called <strong>Connect</strong>.<br />
You are most welcome to send us<br />
your personal and professional<br />
achievements as well as articles of common interest for publishing in the<br />
subsequent editions of <strong>Connect</strong>. Our editorial team shall edit the content if &<br />
wherever required & thereon take it forward for publishing.<br />
Look forward to everyone taking out sometime & contributing to connecting<br />
through CONNECT !
KEEP YOUR BATTERIES CHARGED<br />
Editor's Pick<br />
Just think about it... When you face an unfavorable situation or a setback and that makes you<br />
feel like giving up, it is your inner drive, your self-motivation that pushes you to go on. If you<br />
are self motivated, you will continue to learn and grow regardless of the specic situation.<br />
That's why it's such an essential requirement for achieving your goals, realizing your<br />
dreams, and emerging as an achiever. The fact is that the most important driving force of<br />
life is self motivation. Fortunately, there are some self-motivation techniques that can help<br />
you get on track. By tapping into the power of your mind, you can supercharge yourself and<br />
be motivated to achieve anything you want. Go ahead:<br />
Visualize<br />
Imagine how you would feel to<br />
achieve your goals. What will be your<br />
emotions? Visualize achieving your<br />
goal and you as the winner having<br />
achieved everything that you want.<br />
Accept Failures as Learning<br />
Keep track of your goals<br />
You may have the impression that<br />
you’re not going anywhere;<br />
because you’re skipping all those<br />
little milestones you go through<br />
every day. Challenge yourself to<br />
a c c o m p l i s h y o u r g o a l s o n<br />
deadlines set by you.<br />
Failure, like success, is just a<br />
result of your actions, nothing<br />
more. No one on this earth has<br />
achieved success without a pinch<br />
of failures. Having learnt how not<br />
to do a task, start with an<br />
alternative approach with double<br />
vigor and determination.<br />
Reward Yourself<br />
If you accomplish any task,<br />
reward yourself with anything<br />
you love. You can even tell<br />
someone else to reward you<br />
when you achieve your goal/<br />
milestone. Believe me; it can be<br />
fun and is really effective.<br />
Associate with Positive People<br />
Look for the company of<br />
positive, optimistic,<br />
energetic people that will<br />
shift your vibrations in<br />
the right direction. Be<br />
selective and choose your<br />
friends to make sure that<br />
you are surrounded with<br />
positive people.<br />
De-stress Yourself<br />
Each individual has different<br />
ways to relieve stress. It could<br />
be music for some and walk for<br />
others; or yoga and meditation<br />
for some or watching a movie<br />
for some. Identify what relieves<br />
your stress and use that<br />
whenever you feel the need.<br />
Read Success Stories<br />
Get inspiration from the<br />
success stories of the people<br />
who inspire you. Admire them<br />
after reading about their<br />
success. The external factors<br />
alone are not enough; but<br />
they greatly supplement your<br />
internal motivation to multiply<br />
the effect.<br />
Focus<br />
Lack of focus drifts you to doing<br />
other things and you will not<br />
advance much in your main goal.<br />
As a consequence, you will not see<br />
signicant progress resulting into<br />
de-motivation. Ensure that your<br />
goals remain under your focus –<br />
always! There is no better time to<br />
act than NOW. You can achieve<br />
whatever you want. Charge your<br />
batteries and go ahead.<br />
Having decided to keep your goals in sight, and yourself on a positive track, nothing–neither other people, nor your<br />
own fears, nor lack of condence–can hold you back. Remember that self-motivation is not a one time activity; you<br />
need to keep on working on it and gradually it becomes a part of your personality...<br />
Nalin Mathur
Growth in Healthcare Industry<br />
Industry News<br />
Healthcare has become one of India's largest sectors both in terms of revenue and employment.<br />
The industry is growing at a tremendous pace owing to its strengthening coverage, services and<br />
increasing expenditure by public as well private players.<br />
During 2008-22, the market is expected to record a CAGR of 16.28 per cent.<br />
• The total industry size is estimated to<br />
touch USS 160 billion by 2017 and US$<br />
372 billion by 2022.<br />
• The hospital industry in India stood at Rs.<br />
4 trillion (US$ 61.79 billion) in F¥17 and is<br />
expected to increase at a Compound Annual<br />
Growth Rate (CAGR) of 16-17 per cent to<br />
reach Rs 8.6 trillion (USS 132.84 billion)<br />
by FY 22.<br />
Healthcare sector growth<br />
trend ($ Billion) 280.0<br />
59.5<br />
68.4<br />
72.8<br />
81.3<br />
104.0<br />
110.0<br />
160.0<br />
2010 2011 2012 2014 2015 2016 2017 2020<br />
Major Segregation can be done under 4 heads<br />
Healthcare Infrastructure<br />
• Additional three million beds needed for India to achieve the target of 3 beds per 1,000<br />
people by 2025.<br />
• Additional 1.54 million doctors and 2.4 million nurses required to meet the growing demand<br />
for healthcare; 58,000 job opportunities are expected to be generated in the healthcare<br />
sector by the year 2025.<br />
• Over US$ 200 billion is expected to be spent on medical infrastructure by 2024.<br />
• Over the years, India has made strategic interventions in National Health Mission and the<br />
national disease control programs to ensure quality and affordable healthcare for all.<br />
Research<br />
• Contract research is a fast-growing segment in the Indian healthcare industry.<br />
• Cast of developing new drugs is as low as 60 per cent of the testing cost in the US.<br />
Medical Tourism<br />
• In 2018-<strong>19</strong> the medical tourism market is expected to double due to the easier norms<br />
for medical visa approvals. The value of medical tourism is forecasted to reach US$ 9 billion<br />
by 2020.<br />
• Cost of surgery in India is nearly one-tenth of the cost in developed countries.<br />
• There are 21 Joint Commission International (JC!) - accredited hospitals in India and growing.<br />
Medical Devices<br />
• The medical devices market is expected to reach US$ 11 billion by 2022, backed by rising<br />
geriatric population, growth in medical tourism and declining cost of medical services.
Indenpence Day Celebration<br />
AHMEDABAD<br />
Fun@Work<br />
NAGPUR<br />
PITHAMPUR PLANT<br />
MUMBAI<br />
PATRIOTISM INFUSED<br />
We all have heard the quote - Be the change<br />
you want to see in the world!! Pune team<br />
proved it right when it was required the most.<br />
When major part of country reels under wrath<br />
of ood and rest of us are busy watching plight<br />
of people on TV, Pune team steps ahead and<br />
sets an example by doing their bit in offering<br />
relief to the ood hit families of Kolhapur in<br />
Maharashtra.
The Method<br />
On 7th June’20<strong>19</strong>, Bhopal became the rst region to host The Methodex Summit, for a second<br />
time. First event of this year and second in this series in Bhopal, was held at Courtyard by<br />
Marriott. The event was adorned by senior ofcial from various Government departments &<br />
other big corporates and were given an insight into end to end solutions provided by Methodex.<br />
Here is a glimpse of the event.<br />
Meet & Greet
Cover Story<br />
ex Summit<br />
Talking about Methodex<br />
Product Gallery<br />
Virtual Reality<br />
Drinks & Dinner
Sales<br />
Smile<br />
“A simple way to make a good rst impression.” Every business<br />
encounter-across the desk, at the customer’s front door, and even on<br />
the telephone-should begin with a smile.<br />
Listen<br />
Customers and clients want to hear what you have to say, but they<br />
want you to hear what they have to say rst. Beyond that, consider<br />
this: How can you know what customers need if you don’t give them<br />
chance to tell you?<br />
Avoid<br />
arguments<br />
This would seem to be almost a “given,” but far too many people,<br />
perhaps in their zeal, engage in arguments with a customer who<br />
shows resistance or says he or she likes another brand. Be respectful<br />
of the customer’s opinion. Do not argue, criticize, or condemn.<br />
If<br />
appropriate,<br />
apologize<br />
If, at any point in a sales transaction or pitch, you discover you have<br />
made an error, don’t make excuses. Say you are sorry and do so<br />
emphatically. Move on ! You may be surprised at how quickly the whole<br />
incident is forgotten.<br />
CRM<br />
Tasks Shortcut Key<br />
Select the calendar<br />
Save<br />
Save and Close<br />
Save and then open a new form (Save and New) (when forms are in edit mode)<br />
Move to the next option, option group, or eld<br />
Move to the previous option, option group, or eld<br />
Go to the Command Bar<br />
For Quick Search in<br />
CRM - Use " * (asterisk) "<br />
in a different way. For<br />
example, if you want to<br />
search an account<br />
"B M Education Foundation<br />
Trust Ayurved Nursing Training<br />
Centre Pilani" then search it<br />
like " *Trust *Pilani ". You will<br />
get your result pretty fast.<br />
This will help you in cases,<br />
where you are not sure about<br />
exact customer name or any<br />
other search criteria.<br />
Enter or Spacebar<br />
Ctrl+S<br />
Alt+S<br />
Ctrl+Shift+S<br />
Tab<br />
Shift+Tab<br />
Ctrl+[ Or Ctrl+]
Tips & Tricks<br />
GeM<br />
1. GeM works best when opened in an incognito<br />
mode in Google Chrome.<br />
2. Price Barrier of a GeM bid, is the offer price of<br />
the product on which the bid is made by the<br />
customer.<br />
3. Check these parameters to ensure that a<br />
product is ours and not any reseller’s. This can be<br />
seen by clicking on the “View Seller Details“ tab<br />
after opening a product.<br />
Health<br />
Maintain proper posture<br />
The top of your screen<br />
should be at eye level<br />
The chair should<br />
completely support<br />
your thighs<br />
Your legs should<br />
be bent in a 90-to<br />
110-degree angle<br />
Your feet should be<br />
flat on the floor<br />
Make sure you relax<br />
your shoulders<br />
Your forearms<br />
should be parallel<br />
to the floor<br />
The chair should<br />
have a backrest that<br />
supports your lower<br />
back<br />
Skip Elevators<br />
TAKE<br />
THE<br />
STAIRS<br />
Stay Hydrated<br />
Drinking an adequate<br />
amount of water-eight<br />
to 10 glasses every day<br />
20/20/20<br />
TO PREVENT DIGITAL EYE STRAIN<br />
GIVE YOUR EYES<br />
A BREAK<br />
Follow<br />
20/20/20 Rule<br />
TAKE A<br />
20<br />
SECOND<br />
BREAK<br />
EVERY<br />
20<br />
MINUTES<br />
LOOK IT<br />
SOMETHING<br />
20<br />
FEET<br />
AWAY<br />
Do not sit for long duration at a stretch.<br />
Stretch or move in place. Touch your toes, walk or march in place for a few minutes.
Group Mediclaim Policy: 20<strong>19</strong>-20<br />
Policy Guide<br />
Ÿ<br />
Ÿ<br />
Ÿ<br />
TPA: STAR HEALTH & ALLIED INSURANCE COMPANY LTD.<br />
Points To Remember<br />
Period: 8-June-20<strong>19</strong> to 7-June-2020<br />
All eligible employees have been sent e-Cards on their ofcial email ID ( please check junk folder too).<br />
The same can also be downloaded from the following link:<br />
www.portal.starhealth.in/Agent/NewGen/GenerateIdCard.aspx<br />
You may use Policy No: P/161130/01/2020/013922 along with individual employee Id {ER code & date of<br />
birth} to download the individual E cards.<br />
Mid Term Enrollment is allowed only for new joinees and new dependents. Please update Administration<br />
department for enrollment under policy within 15 days from date of event.<br />
Pre hospitalization expenses upto a duration of 30 days and post hospitalization expenses upto a duration<br />
of 60 days are covered under the policy.<br />
If cashless facility is not availed ,or treatment is availed at non-network hospital, the insured will have to settle the bills<br />
directly with the hospital and subsequently claim reimbursement by submitting the following document within 30 days<br />
from the date of discharge to Prudent Insurance brokers.<br />
• Claim form duly signed by the claimant<br />
• No of bed should be 15 & registration no. of hospital is also required<br />
• Original Discharge card / Discharge summary<br />
• Original Hospital bill with complete breakup of all items<br />
• Original payment receipt against the nal bill ( cash receipt or Credit/Debit card receipt)<br />
• Prescription, Pre hospitalization bills, and bills of medicine<br />
• Surgical appliances if purchase , along with duly stamped receipt.<br />
• In Patient- Department(IPD) papers, if required<br />
• Cancel cheque for NEFT process<br />
• GPLA conrmation in case of maternity claim<br />
Note: Please Keep one set of photocopy of all documents submitted for reimbursement without fail.<br />
Useful Contact Numbers<br />
The Insurance Advisor/Broker is: Prudent Insurance Brokers Pvt. Ltd, having dedicated team members who will<br />
be available 24X7 for any type of assistance relating to the policy, claim settlement and other related matters<br />
on hospitalization, cashless facilities etc. In case of any support, please get in touch with them at:<br />
For Claims (Cashless & Reimbursement):<br />
Cashless<br />
Mr. Shiva Pandey<br />
+91 8800398708<br />
cashless-ggn@prudentbrokers.com<br />
Mr. Rishu<br />
+91 8527<strong>19</strong>2295<br />
cashless-ggn@prudentbrokers.com<br />
Reimbursement<br />
Mr. Ashwini<br />
+91 8448183970<br />
delhiclaims@prudentbrokers.com<br />
Escalation<br />
For Escalation-Servicing Head<br />
Mr. Sunil Sharma<br />
+91 9560102962<br />
sunil.sharma@prudentbrokers.com<br />
For Policy Administration<br />
Account Manager<br />
Mr. Sankhadeep Banerjee<br />
+91 8130466055<br />
sankhadeep.banerjee@prudentbrokers.com<br />
Dr. Kiran<br />
+91 9910106398<br />
delhiclaims@prudentbrokers.com
Know Your Colleague<br />
NEERAV DUBEY, DGM–Production, Indore<br />
Q. Something interesting you might not know about me is.....<br />
Ans. I love to dance and sing & try to make everyone happy.<br />
Q. If you could date any celebrity, who would it be and why?<br />
Ans. Kishore Kumar, my singing idol. (But sadly he is no more with us)<br />
Q. If you were blind for the rest of your life, what thing/person would you miss seeing the most?<br />
Ans. My two lovely princess : My Daughters.<br />
Q. What do you love most about living in this country?<br />
Ans. The beauty of cultural diversity and the nationalism.<br />
Q. If you could be invisible for a day, what would you do?<br />
Ans. I would love to go to my past and correct the wrong things which I have done.<br />
Q. If you could have had the lead role in one lm already made, which movie would you pick?<br />
Ans. Agnipath (<strong>19</strong>90) - Amitabh Bachchan (Vijay Chouhan). I have seen this movie 49 times.<br />
Q. What was your favourite TV show when you were growing up?<br />
Ans. Vikram aur Betal.<br />
UPS CHAUHAN, Zonal Service Head, Agra<br />
Q. Something interesting you might not know about me is.....<br />
Ans. I try to be a perfectionist in my day to day life.<br />
Q. If you could date any celebrity, who would it be and why?<br />
Ans. Chef Vikas Khanna as he is an excellent cook and I can learn some world class recipes from him.<br />
Q. If you were blind for the rest of your life, what thing/person would you miss seeing the most?<br />
Ans. My Family.<br />
Q. What do you love most about living in this country?<br />
Ans. Our rich cultural heritage.<br />
Q. If you could be invisible for a day, what would you do?<br />
Ans. Give a good beating to the street urchins.<br />
Q. If you could have had the lead role in one lm already made, which movie would you pick?<br />
Ans. Aandhi.<br />
Q. What was your favourite TV show when you were growing up?<br />
Ans. Buniyad.<br />
MAMTA KAPALE, Sr. Ofce Assistant, Nagpur<br />
Q. Something interesting you might not know about me is.....<br />
Ans. I try to be a perfectionist in my day to day life.<br />
Q. If you could date any celebrity, who would it be and why?<br />
Ans. Chef Vikas Khanna as he is an excellent cook and I can learn some world class recipes from him.<br />
Q. If you were blind for the rest of your life, what thing/person would you miss seeing the most?<br />
Ans. My Family.<br />
Q. What do you love most about living in this country?<br />
Ans. Our rich cultural heritage.<br />
Q. If you could be invisible for a day, what would you do?<br />
Ans. Give a good beating to the street urchins.<br />
Q. If you could have had the lead role in one lm already made, which movie would you pick?<br />
Ans. Aandhi.<br />
Q. What was your favourite TV show when you were growing up?<br />
Ans. Buniyad.<br />
SANTOSH KUMAR SAHU, Accounts Executive: Compliance, Head Ofce<br />
Q. Something interesting you might not know about me is.....<br />
Ans. I really admire people who are verbally captivating and can hold a group, whether big or small,<br />
spellbound with a good joke or story.<br />
Q. If you could date any celebrity, who would it be and why?<br />
Ans. Kareena Kapoor. I love the character of "Geet" in "Jab We Met" a lot<br />
Q. What do you love most about living in this country?<br />
Ans. In India we know how to solve problems. Basically we have “jugad” for everything.<br />
Q. If you could be invisible for a day, what would you do?<br />
Ans. I would sit in a closed session of a government body & nd out “Why they do, What they do”. I also<br />
want to be a part of a therapy session (or worse, a confessional booth) & hear somebody's deepest<br />
darkest secrets.<br />
Q. If you could have had the lead role in one lm already made, which movie would you pick?<br />
Ans. Deewar-role of Amitabh Bachchan.<br />
Q. What was your favourite TV show when you were growing up?<br />
Ans. Vikram aur Betal, Karam Chand and Buniyaad.<br />
Q. What is your biggest fear or phobia?<br />
Ans. Fair Rides (Mela ka Jhula).
YOUR FAMILY, YOUR KIDS AND THEIR ACHIEVEMENTS,<br />
YOUR ACHIEVEMENTS, YOUR SPECIAL MOMENTS,<br />
YOUR CELEBRATIONS<br />
ALL MATTER...<br />
YOU AND YOUR PET<br />
BECAUSE<br />
CONNECT IS<br />
ALL ABOUT<br />
YOU!<br />
Your funny story,<br />
your winning story,<br />
your heartfelt story,<br />
YOUR STRANGE<br />
ENCONTER<br />
YOUR RECOMMENDED<br />
LOCAL DELICACIES<br />
TO TRY<br />
BOOKS<br />
MOVIES<br />
PLACES TO VISIT<br />
YOUR TEAM<br />
PARTY PIC