Business Chief USA November 2019

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CLICK TO WATCH: ‘THE ROLE OF CULTURE IN DIGITAL TRANSFORMATION’

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simplify the path to production to create

consistent digital experiences. The

solution, a recipient of the ‘Open Digital

Ecosystem Platform of the Year’ award

at the 2019 TM Forum Awards, is the

Digital Platform - an ecosystem of tools

and solutions that enable teams to

develop and deliver cutting edge customer

experiences in a seamless,

collaborative manner. “As all these

teams spun up to develop new functions,

we recognized the opportunity to

start investing in shared capabilities,

shared technologies and shared

resources across those teams

because their needs are similar across

the capabilities we’re building,”

explains Choi. “Every team is looking to

expand and build their digital presence,

and use these technologies to better

serve our customers.” Through the

Digital Platform, TELUS has an

exceedingly powerful tool that simplifies

the developmental processes for

teams across the organization and represents

an exciting new level of

collaboration. Through the compilation

of resources that can be used again

and again, TELUS has a resilient outlet

for scalability and reliability in its

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