The Business Travel Magazine Dec/Jan 2019/20

online.magazines

ARRIVALS

Contents DECEMBER/JANUARY

2019/20

87

40

Features

18 2020 travel trends

26 Traveller wellbeing

36 Distribution update

89

44

38

Extended feature

Travel

management

companies

(p53-87)

52

12

46

53 Extended feature:

Travel management companies

• Introduction, 54-56

• Debate, 58

• Service delivery, 60-64

• Consolidation, 66-68

• Five Reasons, 73

• New entrants, 75-78

• Insight, 81

The 2020 Directory, 82-85

• Data, 87

Arrivals

6 Opening Shots

8 Everyone's Talking About...

Flygskam (flight shaming)

11 The Knowledge: Making savings

through online adoption

12 Six of the Best:

Boutique hotels in Manchester

14 Event report:

Advantage Symposium

17 Speaking Out: Meetings spend

26

92

14

66

Regulars

23 The Business Travel People

Awards: winner's interview

32 The Conversation:

Robin Chadha, citizenM

35 The Big Picture

38 Technology: Booking tools

40 Talking Travel: Dom Joly

53

89

24

The Review

43 Ten pages of news, views

and the latest developments

Departures

88 On the Road

89 Meeting in: Leeds

90 New Kid on the Block

11

91 On Business in: Amsterdam

92 Focus On: the USA

96 Reality Check

98 The Final Word

32

THEBUSINESSTRAVELMAG.COM

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