The Business Travel Magazine Dec/Jan 2019/20

online.magazines

Data / TMCs

Comings

AND GOINGS

Online adoption, TMC acquisitions, bleisure travel and more…

76%

...of companies

are generally

supportive of

bleisure travel

if employees

pay their way

(SOURCE: CWT)

94

2.4

%

...of business travellers are willing to share

PERSONAL INFORMATION to improve their

business travel experience

the number of times a

year, on average, that

European business

travellers extend a

trip for pleasure

(SOURCE: CWT)

37 %

...of business travellers feel

the most stress before a trip

when they’re planning, booking

and organising travel

(SOURCE: SAP CONCUR)

(SOURCE: SAP CONCUR)

Notable exceptions

Three TMCs that have regularly featured

in our annual Directory do not appear

in this year's edition following their

respective acquisitions. THEY ARE…

Amber Road (bought by Gray Dawes)

Business Travel Direct (bought by Reed & Mackay)

Ian Allan Travel (bought by Clarity)

The online

adoption challenge

What percentage of your travel

bookings are made through an

online booking tool?

Don’t use

an OBT

6%

Less than

50%

27%

51-75%

25%

(SOURCE: BTS)

What’s

MOST EXCITING

about business travel?

76-95%

26%

96-100%

15%

Don’t know

1%

(SOURCE: BTS)

GLObally

AMERICAS

ASIA-PACIFIC

EUROPE

Visiting new

destinations

33% 35% 34% 28%

(SOURCE: SAP CONCUR)

Face-to-face

networkING

21% 18% 27% 16%

30%

...of travel managers have

considered ditching their TMC

and ‘going it alone’

67%

...of business travellers believe their

company lags behind when it comes to

adopting the latest technologies

Getting out of

your work

roUTINE

Meeting a

colleague for

THE first time

18% 18% 13% 25%

17% 16% 16% 19%

(SOURCE: CWT)

THEBUSINESSTRAVELMAG.com

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