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TNT

TRULY NOLEN TIMES

TRULY NOLEN TIMES

APRIL 2020

TRULY SPRING


Contents

Letter from the Editor

From the

Nolen Family 1

Pathway to

Leadership 2

Franchise 3

Employee Spotlight 4

Events & PR 5

Wellness 6

TRULY Spring 8

TRULY Babies 9

Ask the Expert 10

District Spotlight 12

Branch of the Month 14

The Funnies! 15

Milestone

Anniversaries 16

Anniversaries 17

Welcome to our Spring Newsletter!

Spring is a fresh season of newness. We come out

of hibernation and out of stagnation that the

winter months produce within us and our lives.

It’s now time to wake up, stretch and move

forward so that you can bloom and grow!

For this issue of the TNT, we are seizing the

season to go above and beyond! At our annual

Managers’ Meeting, the executive team

introduced the Yellow Standard. What does going

above and beyond mean to you? There is no exact

deinition and in this issue, you will ind several

stories of what the Yellow Standard means to our

Truly Nolen family.

Inside, you will also ind beautiful scenic photos

taken by your colleagues. Truly Nolen is all over

the country and in many places, the season

brings mild temperatures in the 60s and 70s.

Check out page 8 to see what spring looks like in

other cities!

We are excited to share the irst issue of 2020 and

we hope you enjoy the outdoors this spring

season!

Seleena Alvarez

Best wishes,

Marketing


From the Nolen Family

Truly Nolen of America, Inc. has a long history of going the extra mile for our

customers —particularly during times of great need. In the early days, as the world

was coming out of the Great Depression, Truly W. Nolen was not only taking care of the

rats, but he was treating each customer like family. He would do anything — visit them

in the hospital, ix plumbing late on a Sunday, buy groceries — any opportunity to help

a customer well beyond killing bugs.

Truly David Nolen continued that tradition in good times and in bad. For example,

during Hurricane Andrew when other companies were shutting down, Truly gave the

marching orders to give our fume tarps out to whomever needed a tarp for a

temporary roof. This outside-the-box thinking, afforded us long, meaningful

relationships. Ultimately, we came out of the ‘storm’ stronger than ever. We take care of

our customers, not just their bugs.

During these uncertain times, there is one thing that is certain — following the Golden

Rule. We have an opportunity not only as a company, but also as an industry. Consider

this: we are accustomed to wearing gloves and masks. We routinely educate people on

sanitation and often help in that process. We talk to people during stressful situations

often about pests that they frequently cannot see. Although there is nothing that can

quite prepare for the impact of this pandemic, Truly Nolen has a unique opportunity to

truly serve our community.

We have an opportunity to go beyond killing bugs. We have an opportunity to give to

and serve our communities at the highest level ensuring that the experience is

exceptional, even during uncertain times. This is what the Yellow Standard is all about.

A special thank you to all of our partners who are in the ield and out servicing

the community!

Stay Strong! Follow the Golden Rule.

The Nolen Family

From the Nolen Family

1


Welcome to the family!

December October Pathway 2019 Pathway to Leadership to Leadership Class - Tucson, Class - Tucson, Az. Az.

Back row: Santos Lopez 060, Johnathan Strickland 025, Samantha Wright 014, Andrue Noriega 026, Tyler Nickel 049, Christopher VanHouten 041, Guy Halverson 011/305. Front row: Michelle McCarty 014.

January 2020 Pathway to Leadership Class - Tucson, Az.

November Pathway to Leadership Class - Tucson, Az.

Back row: Terry Vaughn 033, Jeovani Chavez 064, Michael Rodriguez 066, Justice Smith 020, Doelis Pankey 985, Yisel Palafox 047, Guy Lacheta 046. Front row: Megan Ray 139.

February 2020 Pathway to Leadership Class - Tucson, Az.

Pathway to Leadership

Left to Right: Leroy Conlogue 041, John Gelhard 061, Eric Rodriguez 021, Grady Sanders 033, Sarah Decorte 622, John Kane 046, Raul Fernandez 061, Thomas Booe 014, Francisco Maldonado 014, Reynaldo

Gonzales 014, Omar Garcia 029, Paul Opocensky 011, Shawn Burnell 020. Sitting with Truly: Elizabeth Centeno 055.

2


2020 Domestic Franchise Owners Meeting

The Franchise Team proudly hosted its 2020 Domestic Franchise

Owners Meeting in February in Orlando, FL. The meeting was a

huge success! Much like corporate, the franchises participated in

the Yellow & Black Color War challenge, debating topics that affect

each of them as small business owners.

Congratulations to the Yellow Team on their victory!

Franchise

Stellar performances from

the franchisees in 2019

• Randy Watson - 349 Grand Island, NE

66.7% growth

• Matt & Chrissy Rippetoe - 353 Savannah, GA

61.5% growth

• Pete & Jeff Manhaimer & Vic Hainline - 313 Charleston, SC

$124,220 growth

• Rick Balowski (369 Lancaster, PA)

$106,040 growth

Congratulations to our 2019 Revenue Top Dogs:

• Pete & Jeff Manheimer and Vic Hainline

(313 Charleston, SC) - $1,099,415

• Chris Mehalic (329 Charlotte, NC) - $1,073,632

Vic Hainline, Pete & Jeff Manheimer

| Franchise 313

Matt & Chrissy Rippetoe

| 353 Savannah, GA

A huge congratulations (and thank you) to

Canadian Award of Excellence winner

Andrew Wheelock (504 Halifax, NS) and

Franchise of the Year winner Bob Toledo

(331 Columbus, OH). Both franchisees

went above and beyond in 2019,

demonstrating professionalism, dedication

to the franchise system, customer advocacy,

and quality service.

Andrew Wheelock | 504 Halifax, NS)

Bill McDole, Bob Toledo F 331, Lance Washington

Franchise

Thank you for an amazing 2019! We can’t wait to see what you do in 2020.

3


Employee Spotlight

Erin Petersen Branch 048

Jenny Ensign Branch 072

I think Erin Petersen’s story about getting his own

businesses card from a competitor would make a good

addition to the magazine! Check out his post on Yammer!

- Chris Cline | Manager Branch 048

From Erin’s Yammer post:

“I meant to post this yesterday. This was to funny not to

share. Now I have given many, many business cards out. I

have also received many. This one however will now always

be special to me. While enjoying some time off yesterday

with my wife and grandson we stopped for gas. I could not

help but notice the Baron’s Pest Control truck parked at the

pump right by me. So when the technician came out I just had

to stop him. I asked him what they do for bedbugs. His

response was “well between you and me. If you want it done

right....” he then got into his truck and handed me this card.

“Call this number. I have been told that she knows what she is

talking about.” I just stared at him. Thanked him and walked

away. I did not have the heart to tell him that I was the same

person that he just handed the business card for. Talk about

yellow standards. Well, you don’t get more yellow than your

competition handing out your card.”

This is Jenny Ensign. In the midst of a lot of worry and

negativity, Jenny always wears a smile and has an awesome

attitude.

- Stella Diaz | Manager Branch 072

What are they saying about us?

This is just one of the great things our customers are

saying about our company.

Employee Spotlight

If you would like to recognize a special team member, share a

great story or acknowledge a special event send us an email at

seleena.alvarez@trulymail.net so we can feature it in our next

issue of the TNT!

076 – Cape Coral

We noticed a few degraded boards under our roof lashing

that needed to be replaced before adding gutters. It didn't

appear to be from termites but we weren't sure. Just to be

safe we called Truly Nolen. Chuck arrived within an hour,

assessed the boards and let us know it was not from

termites. He explained their available services without a

hard sell, gave me his card, and he was off to his next job. I

appreciate honest companies and people like Truly Nolen

and Chuck. We're new to the area and will use them for any

future pest control needs we have. Thanks Chuck!

- Bill C.

4


TRULY in the Community

Events & PR

Annual Manager Meeting Featured the

Yellow Standard, Color War in Orlando

Truly Nolen of America held a successful 2020 Manager Meeting January

7-9. The meeting was held in Orlando at the Rosen Plaza and featured a

paperless, digital set-up all three days. The meeting included Scarlett

Nolen, Justin Bellet, and Matt Wild's unveiling of the Yellow Standard

along with a Team Yellow versus Team Black Color War that built

camaraderie all week long. Some of the other highlights included an

amazing Hot Sauce challenge between Justin and Matt, the unveiling of

the marketing team's new commercial with the iconic Mouse Car as the

centerpiece, and some terriic breakout sessions with the District

Managers leading the way. The crowd also gave Bob Hartley a standing

ovation honoring his 50 years with the company, which was highlighted

with a video Grant Hunker put together for the occasion and a wonderful

introduction by Vickie Nolen. In addition, the week included a trip to Howl

at the Moon, where Toby Srebnik's high school classmate Ken Gustafson

kept everyone entertained with some great dueling piano tunes

(including one about the company!) and an awards ceremony where

managers were recognized for their awesome achievements in 2019. We

look forward to everyone living the Yellow Standard in 2020!

Above & Beyond for Fox 35 Orlando

While learning about the Yellow Standard, several team members showed what it was like

to work together as a team during the Manager Meeting. Fox 35 Orlando called Toby at

10:45a Wednesday January 8 on deadline wanting to do a story between 1p-2p in Orlando

on ire ants. Normally, this would be plenty of time to arrange something; however, with at

least three of the people I would normally use for a segment being in attendance at the

meeting with me, Toby was not sure if he could deliver what the station wanted.

Fortunately, through a quick series of on-site conversations with Josh Bewley, Don Kitchens

and Mike Duncan and a phone call with David Apgar, all four pushed Toby in the right

direction to Isaac Brown, who was available during the window and located a ire ant

mound in Hunter’s Creek to stage a shot. We thank Isaac for knocking this opportunity out

of the park and to everyone else who helped meet the deadline on short notice. The story

aired on that evening's 10p news as well as multiple times the next morning.

Robert Guaderrama FOX 35

and Isaac Brown | Branch 711

The Happy Exterminator!

Bill Reinwald | Franchise 501

With Domestic Franchising holding their annual meeting in Orlando at Walt Disney World's

Boardwalk Resort February 18-20, there was plenty of time to smile while learning about The

Yellow Standard. In this case, we thank Joanne Reinwald of our Southampton, Ontario

franchise for sharing this photo of her son Bill which she has affectionally dubbed "The Happy

Exterminator." While we don't necessarily know where in the Magic Kingdom this was taken,

Joanne was quick to point out the rarity of such a picture of Bill like this! Keep on smiling, Bill,

and thank you, Joanne, for always demonstrating the Yellow Standard north of the border.

Events & PR

5


Wellness

What a way to kick-off 2020!

Earlier this year many TN partners participated in the Lighten Up Challenge and after its

completion, 29 employees reported a total of 160 pounds lost! We are very excited about the

overall participation and are looking forward to seeing what kind of results we can accomplish

going forward. Keep up the good work!

Upcoming Challenges

These are the upcoming featured challenges you can

participate in next, remember that you don't have to be

enrolled in the Truly Nolen Medical Beneits Program to

participate. If you would like to enroll, send us an email at

wellness@trulymail.net to gain access.

April 13 - May 25

Pick Up the Pace

Sync an approved itness device or mobile app on the Challenges page

in Health Park to automatically track your activity. Log at least 100

miles of activity in six weeks to successfully complete the challenge.

July 13 - August 24

Water Wise

Improve your brain function, energy and overall health with proper

hydration. Aim to drink at least 64 ounces each day. Log at least 300

servings during the six weeks to successfully complete the challenge.

October 12 -

November 23

Unwind Your Mind

Wellness

Reclaim your calm and improve your mental focus with stress

relieving activities throughout this six-week challenge. Log at least

100 points from a variety of healthy habits to successfully complete

the challenge.

6


Wellness

Invest in yourself and reap your rewards

Make a commitment to your health this year by joining the

Truly Well Program. Your workplace wellness program offers

opportunities to improve your physical and emotional health

so that you can engage in the activities you enjoy most. Invest

in yourself and look ahead to a healthier, happier future.

Save on Annual Health Insurance Fees

& Premiums

Lighten Up Weight Loss

Challenge Winner

(Based only on % of weight lost and not additional

activities tracked)

Employees and spouses who complete the steps

below by November 30, 2020 will save.

Health Screening

Meet or Improve

Health Targets

Random participant winners!

$50 Dick’s Sporting Goods Gift Cards

TODD SMITH

JONATHAN KLATT

KIMBERLY AGUILAR

Nicotine-Free

Employees save up to $840 annually and

Spouses save up to $600 annually!

$50 Hello Fresh Gift Cards

MARGARITA MATTY

ANTHONY LATIMORE

TIMOTHY BRADY

Wellness

7


It's TRULY Spring!

We asked you to show us what spring looks like where you are from, and these are the pictures you sent in.

Thanks for sharing!

David Peavy | Branch 020

Bruce Corn | Branch 096 Bruce Corn | Branch 096

Emily Gannon | Branch 622

Toby Srebnik & Son Bailey | PR

TRULY Spring

Thayer Thacker | Training Really Nolen | R&D Really Nolen | R&D

8


Truly Babies!

If you would like to have a new member of your family

featured in the TNT send us pictures and your branch

information to seleena.alvarez@trulymail.net

Colton Lynn

Born 1/14/20

Grandpa: Chris Lynn - Branch 025

James Yamauchi

Born 8/17/19

Grandpa: Greg Bohne - Director of Mktg and Sales

More Truly Partners in the making...

Troy Phillips

Tim Phillips' grandson

Branch 032

Cade Harrison

CoryWatts' son

Branch 032

TRULY Babies

9


Ask The Expert Scott Svenheim, ACE

Springtime Pests, Truly Nolen

& The Yellow Standard

As our customers are swinging their doors and windows wide open to welcome the fresh spring air, they’re also rolling out

the red carpet for commonly known pests such as cockroaches, rodents, and house lies – to name a few. Not only are these

pests a nuisance, but do your customers know they pose a threat to their health? In addition to possibly biting and stinging,

these common pests also spread irritating allergies, bacteria, and disease. Education plays a big part of Truly Nolen’s ‘Yellow

Standard,’ allowing us to provide the best in pest control service for our customers. Identifying and controlling pests,

educating ourselves and our customers on the various health and safety concerns associated with these pests will help

improve everyone’s health and wellbeing.

Cockroaches

In recent years, several studies have surfaced, pointing out the distinct

connection between cockroaches and asthma. The National Institute of

Allergy and Infectious Diseases (NIAID) reported that 1-in-5 children in

the United States have severe sensitivities to cockroach allergens, which

can cause or increase the severity of asthma symptoms. These allergens

are commonly exposed in homes through fecal droppings, saliva, shed

skins, and decomposing bodies of cockroaches. This has a direct negative

impact on our customer’s home interior air quality.

Commonly found in the kitchen or bathroom areas, cockroaches naturally

carry up to 33 various kinds of bacteria on the spines of their legs and

body, which can contaminate food, cooking equipment, and food surfaces.

Educate your customers on the importance of keeping foods

properly sealed and stored, cleaning their kitchens daily,

maintaining dry and well-ventilated basements and crawlspaces, if

the home has them, and disposing of garbage regularly, helping

prevent or control an infestation of these germ spreading pests.

Ask the Expert

Rodents

Regular inspections and monitoring for signs of rodent activity are

paramount to effective rodent control. Part of that inspection is always

being on the lookout for rodent droppings, urine stains, and gnaw marks.

Mice and rats pose a signiicant threat, given their capacity to produce more

than 25,000 fecal pellets annually in addition to irritating allergies. They

are known to spread many diseases, including Hantavirus, Pulmonary

Syndrome, which is a respiratory illness with lu-like symptoms.

10


Ask The Expert

This disease can cause headaches, fever, nausea, diarrhea, and abdominal

pain. Rodents can also expose our customers to the rodents hitchhiking

buddies, leas, mites, ticks, and lice.

Educate your customers to stay consistent with cleaning to ensure

there are no food crumbs or spills left behind, keep their garbage

and storage spaces free of clutter to deter rodents that are on the

hunt for nesting spots. Prune overhanging tree branches away from

the home’s rooline. Keep vines, bushes and ground covers neatly

trimmed and away from the house if possible, to remove hiding areas

around the exterior. Regularly checking windows, screens, door

seals, plumbing, and pipe entries for potential entryways that could

be sealed or excluded.

House Flies

We are all too familiar with this common pest. These household

disturbances are widespread because of their remarkable ability to

reproduce quickly and in large quantities.

House lies are premier carriers of infectious diseases, given their

capability to transfer more than 100 pathogens, including malaria,

salmonella, and tuberculosis. Not to mention they defecate regularly and

instantly contaminate food and surfaces by spreading disease-ridden

organisms that are picked up on their bodies and through their saliva.

Educate your customers on how to prevent these tiny pests from

becoming health burdens. Ensuring doors, windows, and vents are

kept closed as much as possible. Looking for properly itted screens

and repairing any rips or tears in those screens that are found. An

essential part of ly management is also keeping pet droppings

picked up and disposed of regularly and keeping trash picked up and

in closed receptacles, away from the house, if possible.

For our health’s sake, and that of our customers and their families, we owe it

to everyone to take all the necessary steps to identify the pests accurately, keep

ourselves and our customers educated, providing unsurpassed quality service

and “TRULY Living the Yellow Standard.”

Ask the Expert

11


District Spotlight - Featuring District 601

We service customers from all walks of life as well as famous people. In branch 072, we service Jimmy Johnson’s home.

Not only was he one of the best coaches for the “U” (University of Miami), Johnson was the irst of three football coaches

to lead teams to both a major college football championship and a Super Bowl victory. Out of branch 081, Iggy Pop, an

American singer, songwriter, musician, record producer, and actor, has been a long-time TC customer of Truly Nolen. Out

of branch 090, Chuck Panozzo, an American musician best known as the bass player for the rock band Styx, is one of our

long-time customers.

We are privileged to live where people come for

vacation. This diverse paradise has the best beaches

in the world and the best Mojitos. Let’s not forget

about Cuban coffee. Another fun fact, Miami oficially

became a city in 1896 after local businesswoman Julia

Tuttle encouraged one railroad mogul to expand into

the area—making Miami the only major U.S. city to be

founded by a woman.

- Rafael Masferrer - District Manager 601

Miami, FL.

Lee Starks | Branch 081

District 601

One partner that is very special to us

is Lee Starks from branch 081. Lee

Starks has trained, developed, and

helped many partners throughout his

career of 39 years with Truly Nolen.

He is one of many partners that we as

well as our customers can depend on.

12


District 601

Branch 052 “Bombers” Branch 072 “Team Elite” Branch 080 “The Miami All-Stars”

Branch 081 “Team Ridge Rats”

Branch 083 “Team Insect Bravo Squad”

Branch 084 “Team Termidors” Branch 090 “Team Squids” Branch 091 “Team Sunrise Lakes”

District Facts

Number Branches: 9

Number of employees: 110

Annual Revenue: $15,090,097

Number of routes >$1,000: 45

Number of customers: 19,331

Location:

District 601

13


Branch of the Month

Branch of the Month!

NOVEMBER

Branch 062

Temecula, CA.

DECEMBER

Branch 711

Orlando Commercial

JANUARY

Branch 072

Key Largo, FL.

14


The Funnies! Core Value #12

The Funnies!

15


Milestone Anniversaries

Bob Hartley Celebrates 50 Years at Truly Nolen

Our Vice President of Safety and Insurance Bob Hartley started with the company on Jan. 9, 1970.

Milestone Anniversaries

In loving memory of Bob’s dog Midas who passed away

earlier this year. He was a joy to everyone who met him.

Milestone Anniversaries

16


Anniversaries

50

42

37

32

21

21

21

17

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17

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JANUARY

Robert W Hartley - Loss Control

May Hoag Trees - Accounting

Patricia Z Nolen - Board Member

Mervin P Robinson - Pompano Beach

Aaron T Pratt - Lehigh

Dena F Marschke - San Diego

Sean A Dreis - Accounting

Pauline C Roth - Ft Myers Commercial

Claude L Blair Jr. - District 102

William J Stoeber - Venice

Efrain Hernandez - Palm Desert

Tracy L Yelton - IT

Veronica Tamayo - La Quinta

Bertha Williams - Broward Commercial

Eduardo Gato - Naples

Tony Layman - Fort Myers

Hector E Quintana-Huertas - Palm Desert

Joseph Jayne - Naples

Marcus W Barnes - Fort Myers

Matthew K Cavins - Largo

Oscar Chacon - El Paso

Pierre M Pierre Jean - Key Largo

Scarlett Nolen - President

Truly S Nolen - R&D

Christopher J Brainard - Marketing

Charles J Mitchell - Tampa

Charles R Curry - R&D

David A Peavy - Tucson

Matthew A Nelson - Tucson Commercial

Erick C Ringlstetter - Palm Desert

Jeffrey A Worrel - Naples

Gerette A McKenzie - National Commercial

Joanna E Doughty - Accounting

Zachary M Dominguez - North Tucson

5

5

5

5

5

5

5

4

4

4

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4

4

4

3

3

3

2

2

2

2

2

2

2

2

2

2

2

1

1

1

1

1

1

1

1

Tony S Vincent - East Tucson

Norman A Dunham - Ogden

Michael J Darling - Lake Havasu

Giavonna M Funches - San Diego

Beth A Adams - Cape Coral

Shaun M Judy - South Miami

Margarita J Matty - National Commercial

Timothy R Hassman - Inside Sales

Larry Acedo Jr. - Tucson Commercial

Jimmy Alvarez - Green Valley

David Cazares-Mata - Yuma

Adrian D Prover - Anaheim

Martin D Crapser - Melbourne

Corby L Stewart - Eastern Admin Center

Kyle C Wheelin - Green Valley

Mark A Elliott - Fort Worth

Janisse M Ramos - Eastern Admin Center

Sebastian P Noriega - Customer Care Center

Stephanie L Quintero - Customer Care Center

Alexis F Valdez - Inside Sales

Manuel Garcia - Marco Island

Travis B Guertin - East Valley Commercial

Kyle A Casey - San Marcos

Stacy L Cook - Palm Beach

Justin G Caban - Sarasota

Adam R Carpenter - Naples

Michael C Hays - Largo

Brittany T Baldridge -Eastern Admin Center

Matthew C Sanders - Customer Care Center

Greg J Tellam - East Tucson

Alberto Sandoval Garcia - Marco Island

Cedric D Watkins - Houston

Bill R Weisner - Tucson Commercial

Mathew A Cellini - Las Vegas

Christian Rosa Santiago - West Broward

Mariah Burrola - El Paso

1 Anna J Wallace - Cape Coral

1 Nancy Birchfield - Port Charlotte

1 Jo Anne C Trejo - San Diego Commercial

1 Alisa Frisch - HR

FEBRUARY

47 Lynn Roberts - Corporate

39 Lydia Mosquera - North Miami

32 Jacob Lopez - Tucson Commercial

28 Alan A Prevost - Corporate

26 David P Jenkin - Commercial Operations

25

Robert L King - District 305

JULY

24

19

Ruben J Contreras - Tucson Commercial

Richard K Niblick - Melbourne

18 Gregory Rowe - Hollywood

16 Oscar A Lopez - Dade Commercial

15 Steven C Bradley - Tampa

14 Nicholas D Neubauer - Tucson

14 Juan J Verduzco Moreno - Valley

14 Lydia Hernandez - Melbourne

13 Travis J Kimbell - North Tucson

13 Brian I Barajas - San Diego

12 Misty Atkinson - Eastern Operations

12 Shea Callahan - Sierra Vista

12 Harold J Baxter - East Valley Commercial

12 Percio Medrano - Bonita Springs

11 Desi D Rodriguez - District 103

10 Kristen M Germano - Bonita Springs

10 Kevin M Fulmer - Port Charlotte

10 Chris D Sisemore - Fort Myers

9 Alexander Lim - East Valley Commercial

8 Edward J Henry - Lakeland

8 William T Hopkins - Broward Comm.

8 Nathan A Wilson - IT

7 Thayer T Thacker - Corporate

Anniversaries

District Spotlight

17

17


Anniversaries

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2

FEBRUARY

James R Reed - Fort Worth

Jason N Halper - North Tucson

Joseph P Mehlmann - Fort Worth

Aaron J Coronel - Yuma

Matthew A Lindsay - Port St Lucie

Jeannie D Paz - South Miami

Osmel Simon - Miami Beach

Craig G Wortman - Melbourne

Joseph M Poling - Melbourne

Bradley E Johnson - Ft. Myers Tip

Shelby L Gaither - Accounting

Michael D Pallanes - North Tucson

Alberto Romero - Green Valley

Daniel R Morrow - East Valley Commercial

Rickie C Mitton - Key Largo

Juan R Vasquez - Tucson Tip

Jessica S Murdock - Inside Sales

Nicole M Apolinar - Inside Sales

James W Leishman - Ogden

Daniel J McKenzie - Prescott

David D Evans - Palm Desert

Daniel Alvarado-Galvan - La Quinta

Joe A Duer III - Fort Myers

Sean N Smith - Inside Sales

Joe Orta - Tucson

Ryan S Anderson - Tucson

Richard P Palys - Marco Island

Lawrence A Hagberg - Ogden

Michael R Haynes - Albuquerque

Maryann Orr - Tampa Commercial

Dennis A Cabrera - Central Miami

Jasmin Cordero - Kissimmee

Jerry V Dufreine - Fort Myers

Kelly M Barrows - Accounting

Joel A Granados - Customer Care Center

Maria D Orozco - Customer Care Center

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2

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43

39

34

26

24

23

23

22

Marissela M Del Cid - Customer Care C.

Stephanie M Charter - Customer Care C.

Nathaniel E Broadnax - Inside Sales

Robert M Folino - Tucson

Michael J Dempsey - Marco Island

Christopher J Baker - Fort Worth

Maurice R Avery - Yuma

Kevin E Crawford - Moreno Valley

Luis A Martinez - Dade Commercial

Brian K Daviau - Pompano Beach

Kelly E Baten - Tampa

Diana A Monreal - National Commercial

Emily E Gannon - Western Admin Center

Seth E Joyner - Orlando TIP

Roy M Baldenegro - HR

Hannah Stakley - Public Relations

Jesse D Stephenson - Prescott

David K Schupp - Palm Beach

Christopher T Louzon - Cape Coral

Michael A Bratvold - Sarasota

Osmel Ricardo - Sarasota

Samuel P Nocerino - Sarasota

Ronald D Steele - Tampa

Tammy S Posey - Western Admin Center

Adrian Davis - Orlando Commercial

Doelis A Pankey - HR

MARCH

Vickie L Nolen - Board Member

Lee M Starks - South Miami

David L Grueschow - Albuquerque

Gloria J Doud - Loss Control

Benny E Thomas - Accounting

Juan T Contreras - East Tucson

Steven M Weisenburger - Port Charlotte

Estrella Diaz - Key Largo

Anniversaries

21 Joseph Miles - Hollywood

21 Ken G Smith - Port Charlotte

20 Karen S Duffy - Accounting

19 Carmen L White - Bonita Springs

18 Randall K Hartman - Management

18 Training

17 Encel C Daley - Naples

15 Scott M Carlson - Palm Desert

15 Ronda A Candelario - Chandler

15 David C Stokes - Mesa

15 Gilmer R Reisiger - Bonita Springs

14 Matthew L Barker - Fort Myers

13 James M Hutchens - Orlando Comm.

13 Yasmin M Calzada - Palm Desert

12 William E Gloeckner - Naples

11 Anthony Molina - East Tucson

Special Congratulations

11

Manuel Sanchez - Central Miami

11 Charles Cifarelli - Broward Commercial

10 Matthew Brown - Miami Beach

9 Juan Acuna - San Diego

9 Michael S Willey - Phoenix

9 Leonzo Esquivel - El Paso

9 Antonio Briceno - North Miami

8 Alejandro J Bello - District 603

8 Frank K Carranza III - Fort Myers

7 John M Finnegan - Pompano TIP

7 Kathy J Hartung - Corporate

7 Christopher F Jimenez - Anaheim

6 Steven D Gonzales - North Valley

6 Adi Kuric - East Tucson

6 James P Hosea - East Tucson

6 Braden L Hogue - Sierra Vista

6 Richard A Vickers - Dallas

6 Jennifer A Ensign - Key Largo

6 Alexander Miranda - Central Miami

6 Franklin G Suzana - Dade Commercial

6 Daniel S Rhodes - Fort Myers

Anniversaries

18


6

6

6

6

5

5

5

MARCH

David D Hunter - Fort Myers

Edward Gibbons - Fort Myers

Gustavo M Teixeira - Fort Myers

Emily A Colan - Venice

Gary Garcia - San Diego Commercial

Casey E Levo - Galveston

Jessica A Griffin - Houston

1

1

1

1

1

1

1

Antonio P Aguilar - Tucson

James Schnorr - Tucson Commercial

Adrian Giraldo - West Broward

Michael A Rodriguez - La Quinta

Jayson H Kish - Ft Myers Commercial

Jason M Dernier - Port Charlotte

Ashley M Wobschall - Eastern Admin. C.

Anniversaries

5

Tom J Larrabee - Keller

5

Lawrence E Arnold - Dade Comm.

5

Kilohana P Kealohapauole - Tampa

4

Douglas S Akers - Largo

4

George H Quintero Jr. - Customer Care

4

Scott E Johnson - Green Valley

4

Robert W Ritter - Prescott

4

Stephen G Nyberg - Cape Coral

3

Scott A Freiborg - Tampa

3

Ashli L Streiff - Customer Care Center

3

Minerva Lopez - Customer Care Center

3

Skylar X White - Inside Sales

3

Corey L Ashcraft - North Tucson

3

Keith E Thomas - Tucson Commercial

3

Jason C Campbell - Rio Rancho

3

George Espinosa - Sante Fe

3

Debra A Menez - La Quinta

3

Derek L Gilbert - Port Charlotte

3

Michael Reardon - Port Charlotte

3

John R Campisi - National Commercial

2

Ronald K Dieterle - Orlando Comm.

2

Austin J Vidal - Tucson Commercial

2

Ismael Torres - Tucson Commercial

2

Valerie C Mitchell - San Antonio

2

Paul E Balthazor - Phoenix

2

Hector Sierra-Menendez - Albuqueque

2

2

2

2

Joshua J Oaxaca - El Paso

Luigi Falsone - Central Miami

Terry W Willis - Pompano Beach

Chance J Cano - HR

Anniversaries

19


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