MM Covid 19 Handbook

THE RESTAURANT 2.0
When the Government lifts restrictions and sites are then allowed to begin to
re-open, certain controls will be required to be in place. As more information is
provided by the Government on how the country should operate for the
foreseeable future, we shall update our guidance and create a formal policy on
eat-in for our clients, which will be assured by our Primary Authority.
In the meantime, please familiarise yourself with the guidelines below:
• Customer seating separated by 2m ² distances
• Potentially creating a ‘collection table’ for customers to collect orders
from to take to their own table
• Removing all condiments, table signs etc. from tables, if required; sanitise
between uses and replace
• Replace all items on table between each customer; napkins, cutlery,
menus
• Recyclable paper menus may be temporarily be introduced to prevent
sharing, or a large menu that can be read from different tables to avoid
wastage of single use menus
• Any re-fill cutlery or condiment stations will be removed from use
• 20-minute sanitisation reminders will be in place of any customer contact
areas such as drinks machines, toilet doors
• Ensure clear routes to and from each table from the entrance and for
customers to use toilets
• Place a lock or sign on toilets to ensure only one person uses them at a
time, with a clearly marked out queuing system following social distancing
guidelines
• Designate and mark out a queuing area and host to co-ordinate for tables
when busy
• Run all glasses, plates and cutlery through dishwasher at end of night or
first thing in morning regardless of whether they have been used.
• Follow the ‘family unit’ rule where possible
C O V I D - 1 9 H A N D B O O K M I S S I O N M A R S 2 0 2 0