Issue n. 4 - September 2005Download pdf - BLM GROUP
Issue n. 4 - September 2005Download pdf - BLM GROUP
Issue n. 4 - September 2005Download pdf - BLM GROUP
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INSPIRED FOR TUBE<br />
THE TUBE PROCESSING TECHNOLOGY<br />
No. 4 - 9/2005<br />
UK
Contents<br />
INSPIRED FOR TUBE<br />
2<br />
INSPIRED FOR TUBE<br />
Edited by:<br />
Area Comunicazione<br />
<strong>BLM</strong> <strong>GROUP</strong><br />
Emanuela Colombo<br />
Antonio Farese<br />
Cristina Guzzetti<br />
e-mail: pr@blm.it<br />
tel. +39 031 7070 200<br />
4<br />
6<br />
8<br />
10<br />
12<br />
14<br />
Contents<br />
INSPIRED FOR TUBE<br />
Also available in <strong>pdf</strong> format on:<br />
www.blmgroup.com<br />
Produced by:<br />
<strong>BLM</strong> <strong>GROUP</strong><br />
Via Selvaregina 30<br />
22063 Cantù (CO) Italy<br />
www.blmgroup.com<br />
Number<br />
INSPIRED FOR TUBE<br />
Nr. 4 - 09/2005<br />
Lasertube - Sub-Contracting<br />
Three “Laser tube”<br />
generations<br />
Cells - Motorcycle<br />
The “5S” of the Kaizen<br />
Lasertube - Sub-Contracting<br />
First time quality<br />
Lasertube - Farm equipment<br />
Same day delivery<br />
Bending - Automotive<br />
When the tube bender becomes<br />
a star performer<br />
<strong>BLM</strong> <strong>GROUP</strong> SA - The Group<br />
The Rainbow Nation<br />
Graphic Design<br />
Studio Grafico Page<br />
Vincenzo De Rosa<br />
Fabrizio Santini<br />
Printed by:<br />
Intergrafica Verona S.r.l.<br />
Verona<br />
Photography:<br />
Aeffe<br />
BBR<br />
Reproduction of all or part of<br />
articles or illustrations published<br />
in this edition cannot<br />
be used without prior authorisation.
Opinion<br />
Paolo Colombo, Anna Mascheroni, Pietro and Emanuela Colombo.<br />
People make the real difference<br />
As a manufacturer of high technology machines<br />
and systems for tube processing, on a daily ba-<br />
sis we must confront the challenge of a constantly<br />
changing market. What we offer today is the product<br />
of past decision and what is being developed<br />
today should foresee future market needs. What<br />
is beyond doubt is that all the related decisions<br />
and actions will be taken by people: hence it can<br />
only be people that can make the real difference.<br />
In <strong>BLM</strong> <strong>GROUP</strong> human resources have always<br />
been highly valued: 12,800 hours were dedicated<br />
to training activities in 2004 involving more than<br />
65% of our employees. The entire sales and service<br />
network took part in training programs, including<br />
our subsidiaries abroad who face the extra<br />
dimension of fulfilling customer demands<br />
locally and independently from the HQ.<br />
Human resource is one of three pillars of <strong>BLM</strong><br />
<strong>GROUP</strong>’s strategy together with innovation and market<br />
development. A long established <strong>BLM</strong> <strong>GROUP</strong><br />
principle is that over 5% of our turnover must always<br />
be invested in R&D, additional initiatives in 2005 include<br />
the support of market development with our<br />
sales and after sales service teams empowered<br />
to ensure we are meeting and exceeding customer<br />
expectations by regular personal contact.<br />
<strong>BLM</strong> <strong>GROUP</strong>’S latest innovations for the market<br />
are focused on increasing added value to tube<br />
processing operations and include:<br />
• New ALL-ELECTRIC ranges of Tube benders<br />
and Endformers to complement our established<br />
market leading hydro-electric ranges.<br />
• New laser cutting options to process open sections<br />
as well as tube.<br />
• A new version of the ADIGE CM502 combined<br />
sawing and machining centre, now covers a much<br />
wider range of machining applications.<br />
Added to this is the new product philosophy we<br />
are successfully establishing on the world market:<br />
“Processes...Combining and Integrating Multiple<br />
Operations into Competitive Solutions” which<br />
we introduced during INTUBE 2005 in May, the<br />
last <strong>BLM</strong><strong>GROUP</strong> Open House.<br />
To fully support this philosophy and to meet the<br />
growing customers’ demand for customised<br />
working cells and integrated manufacturing<br />
lines, a separate ‘Production Systems Department’<br />
has been established, dedicated to the<br />
design and supply “turnkey” machines and systems<br />
for tubular applications, based on the specific<br />
technologies and demands of the individual<br />
customer.<br />
Human resources, technological innovation, customization,<br />
on-site evaluation of customer needs<br />
and new markets are our daily routines. They determinate<br />
our decisions and make us look at the<br />
future with a positive outlook, because we work<br />
so closely with our customers sharing winning<br />
ideas and winning solutions.<br />
Pietro Colombo<br />
<strong>BLM</strong> <strong>GROUP</strong>, President<br />
INSPIRED FOR TUBE<br />
3
INSPIRED FOR TUBE Sub-Contracting<br />
4<br />
Three laser tube cutting systems of different<br />
generations work side by side.<br />
Three “Laser tube”<br />
generations<br />
That fortune favours the brave is a matter of fact<br />
at Metrio in Ense-Hohingen. Despite being located<br />
in Nordrhein-Westfalen, Germany, an area<br />
overflowing with laser cutting sub-contractors,<br />
Metrio have established a market-leading position<br />
in only six years by specialising in the laser<br />
tube processing. At the beginning, this was truly<br />
a gamble for the two founders Wolfgang Peuker<br />
and Ulrich Duser. “We started up from zero<br />
in December 1998 - without any customers or<br />
contracts - but pretty confident our idea would<br />
get a positive response from the market, which<br />
needed an operation like Metrio”.<br />
The Laser tube revolution<br />
Wolfgang and Ulrich clearly remember the early<br />
days after taking delivery of their first laser tube<br />
cutting system; the LT651 from ADIGE in Italy. “In<br />
the first six months, when time was available, we<br />
literally “played” with the machine, to enable us<br />
to discover and exploit the potential of the laser<br />
tube cutting technology, and to really get to grips<br />
with even the most obscure features of the machine.<br />
We did not want to make our customers<br />
promises, that we could not keep and we wanted<br />
to give them the optimum benefit of this then<br />
ground-breaking technology,” says Ulrich.<br />
“Our first customers were from the lighting, furniture<br />
and sports equipment industries” explains<br />
Ulrich. “With us they found what they had never<br />
had before: high flexibility and fast deliveries.<br />
The next step was to establish both ourselves<br />
and the massive potential of the<br />
“revolutionary” (at the time) laser tube technology.<br />
We arranged an open house for potential<br />
customers, to highlight the differences between<br />
laser tube cutting and traditional<br />
machining. It was not just a matter of how laser<br />
tube cutting could radically improve product<br />
design and manufacture and final-assembly;<br />
but mostly how it eliminated old and cost-inefficient<br />
processes such as tube, sawing, milling,<br />
punching, notching, deburring etc”. This convinced<br />
even the most sceptical customers.<br />
A unique know-how for tube<br />
After this provident start, Metrio saw the possibility<br />
to win new customers in the automotive<br />
industry, who, along with the usual accuracy<br />
pre-requisite, demand the ultimate in on-time<br />
delivery.<br />
“The need of another machine was at once clear<br />
- explains Ulrich – and this happened in the year<br />
2000 (less than two years from the first machine
eing installed). The choice was again ADIGE,<br />
this time the new model LT652, and not only because<br />
of the excellent service.<br />
“Our experience with ADIGE has been positive<br />
in all respects: firstly, we always have the same<br />
contact point, which provides the necessary support,<br />
and let’s not forget the prompt delivery of<br />
spare parts, usually received within 24 hours from<br />
<strong>BLM</strong> <strong>GROUP</strong> Deutschland GmbH, a subsidiary<br />
of <strong>BLM</strong> <strong>GROUP</strong>, or directly from the ADIGE Headquarters<br />
in Levico Terme”.<br />
“Moreover” - adds Ulrich - “<strong>BLM</strong>-ADIGE possesses<br />
a unique know-how for tube processing,<br />
which is very important for quickly resolving<br />
any application problems. ADIGE regularly<br />
draws on customers’ experiences to develop<br />
innovative and efficient solutions, which are then<br />
implemented in the new machines to make our<br />
work easier”.<br />
Special and irregular profiles<br />
With new contracts undertaken for the automotive<br />
and motorcycle industries, the two laser tubes<br />
were soon filled with jobs and working three shifts.<br />
In 2004, three new people joined the company<br />
staff, which now totals twelve.<br />
In the same year came the third new machine,<br />
the latest generation ADIGE LASERTUBE LT712D,<br />
with a customised selection of accessories to also<br />
handle and process irregular shaped tube and<br />
section.<br />
“We now have three laser systems, of different<br />
generations, working side-by-side 24-7, producing<br />
components in stainless steel and mild steel<br />
in batches from 1 offs, to 30,000 pieces per<br />
month.” The first machine the LT651 is still going<br />
strong, working all-day, every-day” says Wolfgang<br />
Peuker. “We recently replaced a key part<br />
of the machine, which had worn, and although<br />
the machine has been out of production for five<br />
years, the part was available from stock and was<br />
fitted immediately, it was as if it had been manufactured<br />
in Germany”… praise indeed.<br />
Metrio GmbH<br />
Metall- und Laserbearbeitung<br />
Auf der Breihe 5<br />
59469 Ense-Höingen<br />
Tel. 02938/97982-0<br />
Fax 02938/97982-9<br />
E-Mail: info@metrio.de<br />
www.metrio.de<br />
No. 4 - september 2005 INSPIRED FOR TUBE Sub-Contracting<br />
5
INSPIRED FOR TUBE Motorcycle<br />
6<br />
TMC Supplies tubular components directly to the assembly<br />
lines of Italian Honda with a very low defective level.<br />
The “5S” of the Kaizen<br />
Going through the doors of TMC S.r.l. in Vasto, it<br />
would be easy to believe you were entering a<br />
Japanese factory: at the centre of the workshop<br />
you can clearly see a large, dominant poster with<br />
the famous “5S” of the Kaizen, continuous improvement.<br />
Mr Gabriele Tumini, who runs this Italian company,<br />
decided some years ago that in order to<br />
supply the Japanese successfully, it was necessary<br />
to find a “common denominator”.<br />
And the “continuous improvement” culture became,<br />
at once, the principal practise at TMC, enabling<br />
them to become one of the few firms which<br />
supplies Italian Honda and which guarantees the<br />
supply of components with a defective level of<br />
0,0015 – 0,0019 ppm (parts per million). A good<br />
result, achieved thanks to reliability (on time delivery),<br />
quality (ISO9001, ISAO 14001 and Vision<br />
2000 certification) and efficiency (good quality to<br />
price ratio).<br />
100% inspection of all components.<br />
TMC s.r.l. employs around 90 people, producing<br />
tubular components ready for assembly and metal<br />
component. The tubular components are used<br />
in the motorcycle sector (handlebars, stands,<br />
frames), in high quality furniture, and sports equipment.<br />
With its wealth of expertise in tube manipulation,<br />
TMC carries out all the aspects tube fab-
ication: cutting to length, bending, end forming,<br />
welding, finishing and 100% inspection of all<br />
components, and then delivering, just in time, directly<br />
on to the Honda assembly lines. Included<br />
amongst its other customers are Fiat, Sevel, Pilkington<br />
and Denso and Knoll.<br />
1.2 million pieces every year.<br />
Visiting his workshop, it is evident that Mr Tumini,<br />
has reached these results by investing in the most<br />
advanced <strong>BLM</strong> tube forming technology.<br />
In fact, they have installed two <strong>BLM</strong> fully automatic<br />
working cells. The first one is capable of producing<br />
1.2 million pieces per annum and works<br />
on three shifts, with an integrated robot continuously<br />
loading and unloading between a <strong>BLM</strong><br />
Swing Tube Bender and a <strong>BLM</strong> Tube form Endformer.<br />
Such has been the success of this first cell; a second<br />
has been recently installed.<br />
Many of the major advantages these <strong>BLM</strong> manufacturing<br />
solutions have provided were not so<br />
self evident.<br />
Obviously there are the traditional benefits of reduced<br />
cycle times and the possibility to work lights<br />
out.<br />
However TMC now find they enjoy a workflow with<br />
almost perfect optimization, rejects have been reduced<br />
to acceptable levels, the management flexibility<br />
of the cell for batch work has eliminated other<br />
non-efficient machines/processes from the<br />
production cycle, there are no pallets of semimanufactured<br />
components (work-in-progress)<br />
around the workshop and the peak efficiency of<br />
the welding lines has been greatly improved.<br />
But Mr. Tumini’s greatest satisfaction is taking the<br />
development of his company to a higher level<br />
or competency, with partner suppliers with the<br />
same work belief, and customers who recognise<br />
the value of good work.<br />
The fundamental given is that of trust in the customer<br />
and the acceptance of an equal supplier/customer<br />
partnership not just of supplier exploitation.<br />
TMC s.r.l.<br />
Zona Industriale Punta Penna<br />
66054 Vasto (CH)<br />
tel. 0873 3108.1<br />
fax. 0873 3108.228<br />
e-mail: info@tmcvasto.com<br />
No. 4 - september 2005 INSPIRED FOR TUBE Motorcycle<br />
7
INSPIRED FOR TUBE Sub-Contracting<br />
8<br />
From steel stockholder to a sophisticated<br />
laser tube processor.<br />
First time quality<br />
Hierros Lleopart, S.A. in Barcelona, Spain, was<br />
established in 1962 selling iron and steel, but<br />
in the last 12 years there has been a radical<br />
change, transforming the company into a high<br />
value-added processor of steel tube with three<br />
Adige laser tube cutting systems working 24-7.<br />
With around 25 employees and managed by<br />
the two brothers Jorge and Jaime Isert (second<br />
generation), the past of Hierros Llopart lies only<br />
with the name. With spirit, investment and dedication<br />
to service, the company has continuously<br />
changed during the years, growing day<br />
by day with the most up-to-date technology<br />
available on the market.<br />
Hierros Llopart typical customers are involved<br />
in industries such as lighting, metal furniture,<br />
agricultural machinery, tubular frames and motorcycles.<br />
Over the years the company had purchased<br />
several Adige Production Saws and felt<br />
very comfortable with them. Then in 2001 they<br />
decided to take a massive step upwards in the<br />
value-added chain by investing in their first Adige<br />
Laser Tube Cutting system, so successful<br />
was it that a second followed in 2003 and recently<br />
a third, the very latest generation Adige<br />
LT712D.<br />
Finished semi-manufactured products.<br />
Of course the change was not so easy but starting<br />
with their existing customer base, the brothers<br />
Isert then started to widen their sphere of action<br />
so that nowadays the old customers are just<br />
a small part of the total clientele.
HIERROS LLOPART S.A.<br />
Carretera Nacional 150, km 3,7<br />
08110 Montcada i Reixac<br />
Barcelona, Spain<br />
tel. +34 93 594 48 60<br />
fax. +34 93 594 48 61<br />
e-mail: lasertubo@hierrosllopart.com<br />
www.hierrosllopart.com<br />
The company itself has undergone a deep transformation<br />
to establish the culture of high technology<br />
tube processing, engaging skilled employees<br />
for programming and operating<br />
high-technology machinery.<br />
Rather than just a cut piece of tube, their customers<br />
now receive a semi-finished product,<br />
ready for final assembly or welding, to the highest<br />
degree of accuracy without any high fixed<br />
investment cost ie. the benefit of a laser cut<br />
product without the cost of investment in the<br />
machine itself.<br />
Customised service<br />
The “customer orientated” culture springs from<br />
the old trade of iron and steel days and continues<br />
to develop. Hierros Llopart is a true partner<br />
supporting their customers throughout the total<br />
process from the CAD engineering (with four dedicated<br />
employees), to product design and manufacture.<br />
We don’t just look at the parts to be<br />
made, we genuinely involve ourselves in our customers<br />
total manufacturing process and product<br />
design - only then can we make legitimate suggestions<br />
on how best we can utilise our vast laser<br />
tube cutting expertise to our customers’ ultimate<br />
benefit in terms of overall cost and quality improvements<br />
- a truly personalised package.<br />
Quality and service are factual for Hierros Lleopart,<br />
both are assured through the reliability and<br />
performance of their three Adige Laser Tube Cutting<br />
Systems running continuously on three shifts.<br />
Being aware that customers are the key of success,<br />
Hierros Lleopart will continue to lead in innovation,<br />
purchasing the very latest high technology<br />
to exceed customers’ demands and to<br />
improve their tube laser processing and customer<br />
service.<br />
No. 4 - september 2005 INSPIRED FOR TUBE Sub-Contracting<br />
9
INSPIRED FOR TUBE Farm equipment<br />
10<br />
Embracing the very latest “laser tube cutting” technology guarantees<br />
unbeatable floor-to-floor times and the lowest possible component cost.<br />
Same day delivery<br />
At RIMA SPA of Montichiari, nothing happens unexpectedly.<br />
Their strategy of controlled growth<br />
and the strictest attention to customer satisfaction,<br />
are the clear business drivers of the company<br />
run by Mr Giorgio Zonta.<br />
RIMA s.p.a. founded in 1972, specialises in the<br />
manufacture of vehicles and equipment for construction,<br />
agricultural and industrial use. In particular,<br />
parking jacks, lifting gear and wheels, as<br />
well as hydraulic components including cylinder<br />
and bearings.<br />
The 8000m2 factory in Montichiari, production<br />
units in England and Rumania, and other strategically<br />
positioned business offices enable us “to<br />
be near to our customers” adds Mr Zonta.<br />
The company has around 170 employees and<br />
rapidly increasing exports account for 40% of<br />
turnover.<br />
The development strategy revolves around two<br />
principal concepts: the differentiation of the products<br />
(hydraulic components) and opening up new<br />
market areas (industrial vehicles and construction<br />
equipment).
The added-value technology is kept<br />
within the company<br />
“Our production – Mr Zonta explains – is characterised<br />
by medium-small batches and increasing<br />
product-customisation/differentiation. So to manage<br />
the variability and variety of the demand in a<br />
flexible and efficient manner, it was decided to retain<br />
within the company, all manufacturing considered<br />
strategic and with a high added-value, for<br />
example, the complex tube machining involved in<br />
many of their products along with welding, assembly<br />
and finishing.<br />
13 job changeovers per shift<br />
The machining of RIMA’s tubular products is now<br />
carried out on the Adige LT652 Laser Tube Cutting<br />
System, which enables them to finish-machine the<br />
product on one machine, in one operation, automatically.<br />
As RIMA use mostly thick-walled heavy<br />
tubes, the consequent elimination of handling between<br />
former traditional machining processes. By<br />
utilising the Adige LT652 Lasertube, has been greatly<br />
appreciated. The versatility and capability of the<br />
ADIGE LASERTUBE has given rise to amazing pro-<br />
ductivity gains, 70% in some cases. Remarkably<br />
the whole machine can be changed from one job<br />
to the next in typically 3 to 4 minutes.<br />
“With the very fast and multi-purpose manufacturing<br />
capability the ADIGE LASERTUBE provides –<br />
Mr Zonta explains again – it is realistic to manage<br />
efficiently and cost-effectively small batches (20<br />
pieces or less) and quickly accommodate any product-customisation<br />
(or even design changes). Very<br />
often there are occasions when job changeovers<br />
on the ADIGE LASERTUBE, exceed 13 times per<br />
shift. With the total flexibility and production capability<br />
of the ADIGE LASERTUBE the advantages<br />
are self-evident and numerous.<br />
Previously in the production cycle we would have<br />
used four or five traditional machines and transferred<br />
the semi-finished product between these machines,<br />
inspecting at each process to try and minimise<br />
the accumulative error associated with<br />
consecutive traditional machining processes. Now<br />
its all done on one machine, the LASERTUBE and<br />
RIMA can turn around customer orders in the very<br />
same day they are received!<br />
RIMA S.p.a.<br />
Via Sigalina a Mattina 32<br />
Località Ro<br />
25018 Montichiari (BS)<br />
tel. +39 030 962161<br />
fax. +39 030 9961397<br />
www.rimaspa.com<br />
e-mail: info@rimaspa.it<br />
No. 4 - september 2005 INSPIRED FOR TUBE Farm equipment<br />
11
INSPIRED FOR TUBE Automotive<br />
12<br />
CNC controlled tube benders boost the processing of tubular<br />
components for the automotive industry.<br />
When the tube bender becomes<br />
a star performer<br />
Giflo Engineering specialises in manufacturing<br />
tubular type components for the automotive industry,<br />
products include the smaller water, oil and<br />
fuel pipes, the larger bull, roll, nudge and side impact<br />
bars and tubular rear bumpers.<br />
Other components include roof racks, seat frames,<br />
dipstick tubes, breather tubes, hood supports,<br />
various mounting brackets, protectors, spare<br />
wheel carriers, chassis frames, and stainless steel<br />
aesthetical components. Located in northern Pre-<br />
toria, South Africa, in the Ga-Rankuwa Industrial<br />
Park, the company has steadily increased its collection<br />
of <strong>BLM</strong> CNC tube bending equipment,<br />
strongly improving their tube manipulation process<br />
and capability. They now have four machines with<br />
a fifth shortly to follow.<br />
Italian Origins<br />
Giflo Engineering was established in 1972 by two<br />
Italian immigrants, Alfonso Benassi and Livio Floresco,<br />
to manufacture jigs and fixtures for Alfa<br />
Romeo and FIAT in South Africa. The third partner,<br />
Dante Altieri, who had been working for Nissan<br />
South Africa, joined the company in 1984.<br />
The majority shareholding of Giflo Engineering<br />
was sold in 1996 to Argent Industrial Holdings, a<br />
company listed on the South African JSE Securities<br />
Exchange.<br />
The Argent group has 18 operations, 17 in South<br />
Africa and one in the US, and Giflo is one of the<br />
stars of the group. With over 340 employees and<br />
headed up by MD Jan Taljaard, Giflo now supplies,<br />
the majority of the OEM’s in South Africa, including<br />
Daimler Chrysler, General Motors and<br />
from this year, Toyota pickup vans.<br />
The next time you find yourself driving on the road<br />
behind a pick up van, take a look at the steel back
umper because it is almost certain to be an Argent<br />
group product.This is because Giflo supplies<br />
virtually all pick up van back bumpers and<br />
a large majority of their roll bars.<br />
Combining fixed and variable radius<br />
bending.<br />
Giflo mainly process tube diameters 44, 63 and<br />
76mm, though products range from tube diameters<br />
8mm up to 130mm. Productivity depends on<br />
the orders flow and varies from 50,000 pieces per<br />
year for the small components, to 18,000 per year<br />
for the bigger ones. Such volumes demand the<br />
output and reliability associated with the four <strong>BLM</strong><br />
tube benders and the AST80NC end-forming machine,<br />
the pride and strength of their tube pro-<br />
cessing department.<br />
Giflo Engineering purchased the first tube bender<br />
in 1983, when it won a contract with one of<br />
the local OEMs, and is now waiting for its fifth <strong>BLM</strong><br />
Bender, a Dynam3, to bend tubes up to OD<br />
63mm. Designed for four stack bending or for<br />
four tool stacks; using formed clamp jaws to bend<br />
components where there is little or no straight between<br />
bends; and where combined fixed and<br />
variable radii bending is required on the same<br />
component. This machine will complement their<br />
much bigger <strong>BLM</strong> Dynam 8 a 5-axes CNC tube<br />
bender with a capacity 130mm diameter. Their<br />
other <strong>BLM</strong> CNC tube benders include: NC880,<br />
capacity OD 80mm, the NC832, capacity OD<br />
32mm; and the NC863, capacity OD 63.5mm.<br />
Giflo Engineering (Pty) Ltd<br />
Stand 245, 4th Street<br />
Industrial Site<br />
Ga-Rankuwa,<br />
North West 0208<br />
South Africa<br />
+27 12 703-3346<br />
+27 12 703-3347<br />
No. 4 - september 2005 INSPIRED FOR TUBE Automotive<br />
13
INSPIRED FOR TUBE The Group<br />
14<br />
<strong>BLM</strong> <strong>GROUP</strong> SA assure local support<br />
with its own staff.<br />
The Rainbow Nation<br />
<strong>GROUP</strong> SA people:<br />
Ian Hutchinson Service Engineer<br />
Cesare Caccia Managing Director<br />
Alan J Turton Sales Manager<br />
Kerry Palmer Book Keeping/Secretary<br />
Tiziano Zanardo Service Engineer<br />
Eight years ago, <strong>BLM</strong> <strong>GROUP</strong> took the opportunity<br />
to set up a subsidiary company in the<br />
emerging market of South Africa. At the time, it<br />
seemed a risk but now the establishment of <strong>BLM</strong><br />
<strong>GROUP</strong> South Africa has turned out to be the key<br />
of success.<br />
The first aim was to make <strong>BLM</strong> <strong>GROUP</strong> and its<br />
products better known in an area where previously<br />
our coverage had been fairly marginal. From<br />
the beginning, we sought to establish relations<br />
based on the credibility of <strong>BLM</strong> <strong>GROUP</strong> as a leading<br />
global player in tube processing machinery,<br />
and on the confidence customers feel when they<br />
can deal with the manufacturer directly. With fully<br />
trained, product dedicated engineers, ensuring<br />
the highest standard of after-sales service and<br />
customer satisfaction – even when 10.000 km<br />
away from Europe, surrounded by the whole<br />
African continent.<br />
Two strategic locations in the territory<br />
As the leading specialist in machines and systems<br />
for tube processing, <strong>BLM</strong> <strong>GROUP</strong> SA is now<br />
enjoying a reputation of reliability and significance,<br />
which is unique in the South-African market. This<br />
is a direct result of the continuous total-support<br />
offered to customers by an experienced staff,<br />
comprised of five South-Africans, two being service<br />
engineers and offices in Johannesburg and<br />
Port Elizabeth. The Port Elizabeth office was established<br />
in 2004 so we could be on the doorstep<br />
of our customers in this heartland of manufacturing,<br />
thereby ensuring the best response time and<br />
service support.<br />
Nowadays <strong>BLM</strong> <strong>GROUP</strong> SA is considered a<br />
first class partner with unrivalled state-of-theart<br />
technology, offering innovative manufactur-
<strong>BLM</strong> <strong>GROUP</strong> SA PTY LTD<br />
Unit 12 Meadowdale Park.<br />
Dick Kemp Street.<br />
Edenvale 1609<br />
P.O.Box Postnet Suite 129<br />
Private Bag X4 - Bedfordview 2008<br />
Tel. : +27 (011) 454 0037<br />
Fax.: +27 (011) 454 2753<br />
Email: blmsa@iafrica.com<br />
ing solutions as well as a skilled and timely after<br />
sale service.<br />
Customer’s satisfaction<br />
The South-African tube processing market fully<br />
embodies the spirit of the “Rainbow Nation” with<br />
a unique variety of companies, ranging from family-owned<br />
furniture companies to multi-national<br />
manufacturers of automotive components. <strong>BLM</strong><br />
<strong>GROUP</strong> SA has developed its own character and<br />
skills to be a flexible and considerate partner, able<br />
to offer a service to meet the different demands<br />
of such a diverse market.<br />
<strong>BLM</strong> <strong>GROUP</strong> SA is unique in its capability to offer<br />
both stand-alone solutions and totally integrated<br />
production cells. The after-sale service is completed<br />
by a show room equipped with machines<br />
for “live” demos and by a spares warehouse.<br />
The future actions of <strong>BLM</strong> <strong>GROUP</strong> SA will be<br />
based on its complete competence and on our<br />
ability to transfer the know-how and the technological<br />
solutions that <strong>BLM</strong> <strong>GROUP</strong> amasses from<br />
its worldwide presence and deep experience, together<br />
with extreme attention to the customerpartnership.<br />
The aim is always the same: customer’s<br />
satisfaction.<br />
No. 4 - september 2005 INSPIRED FOR TUBE The Group<br />
15
INSPIRED FOR TUBE<br />
16<br />
Via Selvaregina, 30<br />
22063 Cantù (CO) Italy<br />
tel. +39 031 7070200<br />
fax +39 031 715911<br />
e-mail: export@blm.it<br />
TUBE BENDERS<br />
TUBE END FORMERS<br />
CUTTING DEBURRING AND WASHING<br />
CUTTING AND END MACHINING<br />
LASERTUBE CUTTING SYSTEMS<br />
LASER CUTTING FOR SHEET AND SHEET&TUBE COMBINED<br />
MATERIALS HANDLING SYSTEMS<br />
3D MEASURING AND INSPECTION<br />
PRODUCTION CELLS<br />
NON CONTACT MEASUREMENT SYSTEMS<br />
PROCESS CONTROL SOFTWARE<br />
Also available in <strong>pdf</strong> format on:<br />
www.blmgroup.com<br />
Via dei Campi, 4<br />
38050 Novaledo (TN) Italy<br />
tel. +39 0461 720007<br />
fax +39 0461 720214<br />
e-mail: sales@adigesystems.it<br />
Via per Barco, 11<br />
38056 Levico Terme (TN) Italy<br />
tel. +39 0461 729000<br />
fax +39 0461 701410<br />
e-mail: export@adige.it