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New Mummy Co - Brochure

Find out more about The New Mummy Co services. We are Canada's leading provider of newborn nannies and postpartum in-home support. We offer a wide range of services to support every stage of your parenting journey.

Find out more about The New Mummy Co services. We are Canada's leading provider of newborn nannies and postpartum in-home support. We offer a wide range of services to support every stage of your parenting journey.

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The <strong>New</strong> <strong>Mummy</strong> <strong>Co</strong>mpany<br />

<strong>Co</strong>ngratulations & Welcome<br />

YOUR<br />

NEWBORN<br />

ANGELO BREWING<br />

EXPERTS<br />

ARE<br />

WAITING<br />

Canada's Trusted Provider For Prenatal and Postpartum Support<br />

<br />

Support For Every Stage of Your Parenting Journey<br />

NEWBORN NANNIES<br />

Day or Night, everything you need<br />

to know about our expert<br />

<strong>New</strong>born Nannies<br />

OUR FAMILIES!<br />

Don't take our word for it, let some<br />

of our past & present families<br />

explain why you will love our team<br />

GET TO KNOW US<br />

We understand you are trusting us<br />

with your most precious gifts.<br />

Get to know us better and how we<br />

go that extra mile for new parents


TABLE OF<br />

CONTENTS<br />

04<br />

Day & Night <strong>New</strong>born Nannies!<br />

Learn more on our newborn<br />

expert Nurses, Midwives &<br />

Certified Doulas<br />

06<br />

We give you an insight into<br />

what makes our newborn<br />

specialists so popular!<br />

08<br />

We introduce you to our online<br />

community. Another great perk<br />

of booking with us.<br />

10<br />

Let our families take you<br />

through real life experiences<br />

with our <strong>New</strong>born Nannies<br />

20<br />

We cover the wide range of<br />

pregnancy & newborn services<br />

which compliment our<br />

<strong>New</strong>born Nannies.<br />

WWW.NEWMUMMYCOMPANY.CA<br />

1-844 237 4686


MARIA<br />

ROBERTSON<br />

GET TO KNOW OUR OWNER!<br />

Firstly, welcome and congratulations if you<br />

have a little one on the way or just given birth!<br />

"MARIA IS THE<br />

BABYWHISPERER"<br />

AMANDA PEET - THE VIEW - ABC<br />

I am extremely proud of the quality and range<br />

of services we provide to families across<br />

Canada and internationally. This is my life's<br />

passion and I love seeing the difference we<br />

make in peoples lives.<br />

I have been very fortunate to have spent the<br />

last 20 years working with newborns and<br />

supporting parents and in my role as a sought<br />

after maternity nurse I have travelled<br />

extensively working with families across the<br />

world.<br />

However I was surprised when I moved to<br />

Canada in 2012 there was not the same access<br />

to much needed support services to parents<br />

that was available in other parts of the world.<br />

In setting up the company, I made it my goal<br />

to take the best aspects of what I had<br />

experienced in other countries and put my own<br />

stamp on how to support you better.<br />

I'm also delighted to launch our <strong>Co</strong>mmunity.<br />

There is no manual that comes with a newborn<br />

baby and I'm excited that we will have our all of<br />

our expert guidance under one umbrella and<br />

available to support our families who have<br />

booked their newborn nanny with us.<br />

I have a thirst for knowledge and I continue to<br />

take courses on all manner of pregnancy & baby<br />

topics, I think at last count I had over 70 courses<br />

taken and I am a bit of a course junkie.<br />

Ensuring that you get the best service possible<br />

and have full confidence in whomever in my<br />

team you are working with is very important to<br />

me. I am personally involved in interviewing and<br />

on-boarding every team member and as the<br />

company CEO I am central to the day to day<br />

running of the company.<br />

If you would like to talk or have a specific<br />

question for me, I am always happy to take a call<br />

and learn more about how I can help you.<br />

" IT'S OK TO ASK<br />

FOR HELP, AS IT<br />

REALLY DOES TAKE<br />

A VILLAGE "


NEWBORN<br />

NIGHT<br />

NANNIES<br />

HOW CAN OUR NEWBORN NIGHT<br />

NANNIES HELP YOUR FAMILY?<br />

Firstly, congratulations on the news of your<br />

pregnancy or the birth of your baby! It's an<br />

amazing time and we are honoured to be able<br />

to help you and your family.<br />

It's likely you have lots of questions so feel free<br />

to give us a call on 1-844-237-4686 if you don't<br />

get your answer within these pages.


WHAT IS A<br />

NIGHT<br />

NANNY?<br />

<strong>New</strong>born night nannies, newborn care<br />

specialists or baby nurses as they are<br />

sometimes known as, are our speciality.<br />

I think now we should also mention you can<br />

also book days! Our newborn experts are<br />

available whenever you need them!<br />

We understand the mixture of uncertainty and<br />

excitement when bringing your baby home<br />

from hospital. We love the reassurance our<br />

newborn experts provide you, as new parents<br />

knowing that you have the assistance of an<br />

extra pair of professional and qualified hands<br />

to help out in those early precious first few<br />

weeks and months .<br />

We are proud that our night nanny team are<br />

all professional, qualified and experienced but<br />

most importantly compassionate and loving.<br />

"SHE WAS<br />

ALMOST<br />

MAGICAL AT<br />

KEEPING MY<br />

TWINS CALM"<br />

Sorensen Family - Toronto<br />

Our team consists of experienced RN's, RPN/LPN's<br />

Midwives and Doulas, We do all the background<br />

checks, police checks, CPR & telephone references<br />

to ensure you can have full peace of mind.<br />

We provide you with a resume, references and<br />

the opportunity to interview your night nanny<br />

without any upfront costs or financial obligation.<br />

Our night nannies will help take care of your<br />

newborn; Settling the baby, swaddling, feeding,<br />

burping, diapering, sterilizing feeding equipment,<br />

breastfeeding support or baby laundry. Your baby<br />

is in great hands and you get a restful nights sleep.<br />

We interviewed some of our night nannies and<br />

amazing families to give you a real-life insight into<br />

the benefits our team bring to you, and your new<br />

family.<br />

Call us at 1-844-237-4686 to learn more.<br />

"SHE HELPED US<br />

TRANSITION BACK TO<br />

THE 'REAL WORLD' AND<br />

WAS SO KIND AND<br />

CARING WITH BOTH US,<br />

AND OUR SON"<br />

Sarah - Toronto


Let's meet<br />

our Night<br />

Nannies<br />

LET US INTRODUCE<br />

OURSELVES<br />

We sat down with some of our Night Nannies to find out<br />

what makes them so awesome with you and your babies<br />

It takes a unique set of skills to be<br />

a night nanny and we are proud to<br />

have selected an amazing team at<br />

The <strong>New</strong> <strong>Mummy</strong> <strong>Co</strong>mpany.<br />

We spent some time with Jenny,<br />

Ivy, Ellen & Melissa to learn more.<br />

WHY DID YOU DECIDE TO BECOME<br />

A NIGHT NANNY?<br />

Ellen : Well, I adore all things baby<br />

related, and I love helping people.<br />

So this role seemed a perfect fit for<br />

me. It's a very rewarding role and a<br />

special opportunity to work closely<br />

with parents and their newborns,<br />

helping to guide and support them<br />

and allow them to catch up on rest<br />

and sleep. It's a very privileged role<br />

to be in.<br />

Ivy : The postpartum period is one<br />

of immense change and often<br />

support during that period is<br />

lacking. Working with new families<br />

during that time can be such a<br />

magical experience. It is beautiful<br />

to see new parents grow into their<br />

roles and learn how to care for<br />

these tiny little beings. The Night<br />

Baby love!<br />

Nanny role allows me to care for<br />

these women and their family as<br />

they experience the biggest<br />

transition of their lives. The baby<br />

cuddles don’t hurt either!<br />

WHAT HAS SURPRISED YOU<br />

ABOUT THE NEW MUMMY CO ?<br />

Ivy : Working with The <strong>New</strong><br />

<strong>Mummy</strong> <strong>Co</strong>mpany is so easy! They<br />

are so organized and prompt that is<br />

makes my life as a Night Nanny<br />

simple! I always feel supported,<br />

which allows me more time to<br />

focus on my families!<br />

Ellen : I am pleasantly surprised by<br />

the support network that is behind<br />

a night nanny in the NMC. We go<br />

into the home as an individual but<br />

knowing there is always support<br />

available in other speciality areas<br />

of newborn and infant care through<br />

my colleagues at the company. This<br />

means each night nanny readily<br />

has lots of information and input<br />

from other expertise - an added<br />

bonus that is essential when hiring<br />

a night nanny, and this support was<br />

not something I had imagined to<br />

have before I began my journey.<br />

YOU GET TO WORK WITH<br />

NEWBORN BABIES! TELL US MORE<br />

ABOUT WHAT IT'S LIKE TO WORK<br />

WITH THE TINY BABIES?<br />

Jenny : For any family to trust me, a<br />

relative stranger, is in itself an<br />

honour. To have an impact on<br />

shaping the experience of a tiny<br />

person at the beginning of their<br />

journey through life is just awesome,<br />

but it’s not just about the newborn.<br />

To have a positive impact on new<br />

parents as they adjust to their new<br />

baby is such an awesome privilege.


Love your sleep!<br />

I remain in awe of this situation<br />

every time it occurs. There are very<br />

few words in the English language<br />

that can truly capture the essence<br />

of what I personally experience.<br />

Ellen : "Dream job" springs to mind!<br />

It's an honour to be working with<br />

parents and their newborns at such<br />

a precious time in their lives. As a<br />

pediatric nurse the hectic hospital<br />

environment doesn't always allow<br />

for as much one to one basic caring<br />

time with newborns as one would<br />

like, so having the opportunity to<br />

spend quality time with beautiful<br />

tiny babies and to help them thrive<br />

and grow is a truly rewarding<br />

experience.<br />

Melissa : It's the best! Who doesn't<br />

want to hold newborns? It's 6<br />

pounds of pure joy and happiness<br />

that we are fully committed for 12<br />

hours. As a mother they all feel like<br />

my nephews and nieces, and every<br />

time an old client sends me a pic I<br />

tear up. I love my job so much!<br />

WHAT DO YOU WISH OTHER<br />

PEOPLE KNEW ABOUT HIRING A<br />

NIGHT NANNY?<br />

Jenny : Hiring a Night Nanny simply<br />

empowers parents to be the best<br />

that they can be. That in itself is a<br />

gift to a newborn.<br />

Ivy : Many people hear the words<br />

Night Nanny and they think of<br />

luxury, lazy parents, and celebrities!<br />

I like to say though that I am not<br />

"doing for” but instead I'm “doing<br />

with”. Although, yes, one of the perks<br />

of hiring a Night Nanny is better<br />

sleep, we are not a babysitting<br />

service.<br />

I help parents establish trust<br />

between themselves and their<br />

infants, I teach parents important<br />

information such as proper breast<br />

milk storage, healthy sleep routines,<br />

and developmental stages.<br />

I work WITH parents to ensure their<br />

transition from independence to<br />

parenthood is as smooth as possible.<br />

Ellen : I think it's a must when<br />

planning for the arrival of your<br />

baby. It is a really positive<br />

experience and can help everyone<br />

settle in to the new world of being<br />

parents. Extra help and support,<br />

particularly at night time is always a<br />

plus that new parents never regret.<br />

Sleepless nights and feeling unsure<br />

as new parents needn't be the case;<br />

with a night nanny you can rest<br />

assured knowing you will have a<br />

professional alongside you as you<br />

begin your journey as parents.<br />

"I AM A BETTER AND MORE EFFICIENT MOTHER AFTER<br />

LEARNING ALL THESE SKILLS FROM MY NIGHT NANNY"<br />

HEATHER - TORONTO


Our Families<br />

Who better to tell you more about our service than new moms<br />

who hired our Night Nannies. We asked Alyson, Stephanie, Kate<br />

and Aviva to tell us more about The <strong>New</strong> <strong>Mummy</strong> <strong>Co</strong>mpany.<br />

Can you tell us the reasons<br />

why you decided to hire a<br />

night nanny?<br />

Kate : We decided to hire a night nurse for a<br />

couple of reasons. The first and most obvious<br />

was that we wanted to sleep. We have a<br />

toddler at home and knew that the option to<br />

sleep when the baby slept wouldn't be an<br />

option the second time around. We knew we<br />

would be better parents and happier people<br />

with sleep.<br />

The night nurses were especially helpful as our<br />

child had severe colic at the time, In addition, I<br />

broke my wrist and the help was so beneficial.<br />

Aviva : As a new mom, I knew I would have<br />

many questions when bringing my baby home<br />

for the first time. We hired a night nanny<br />

because of their wisdom and rich experience.<br />

It was comforting to have someone whom I<br />

trusted and looked to for guidance daily. She<br />

also became familiar with our baby, so the<br />

advice she offered was personalized.<br />

The second reason is that our first daughter<br />

had a choking apnea episode when she was 3<br />

weeks old. It was very important to us, for our<br />

piece of mind that someone be watching our<br />

new baby when we were sleeping to make sure<br />

she was safely cared for and observed<br />

throughout the night.<br />

Alyson : For our first child, family provided us<br />

with the services of a night nurse as a baby gift.<br />

I didn't even know this service existed<br />

and it was such a reassurance to have a<br />

professional come and help me at nights with<br />

our first born. When our second child was born,<br />

it was a no brainer to hire nighttime<br />

help again.<br />

Stephanie : A few weeks after giving birth to<br />

my first child, I felt completely overwhelmed<br />

and exhausted. I had met a rep from <strong>New</strong><br />

<strong>Mummy</strong> <strong>Co</strong>mpany at the Babytime show a few<br />

months prior. I’m pretty sure I sent them an<br />

email at about 3am on a particularly “bad<br />

night”. A few days later, we had met with and<br />

hired Ira & Raman and they both instantly<br />

became part of our family.<br />

"It was comforting to<br />

have someone whom I<br />

trusted" Aviva


<strong>Co</strong>mfort and<br />

Guidance<br />

How did you find the process<br />

of selecting and interviewing<br />

your Night Nanny with us?<br />

Alyson : I found the placement staff very helpful<br />

in researching which night nannies would be<br />

beneficial for our family, based on our wishes<br />

and needs. They were incredibly responsive<br />

and accommodating, and I was able to<br />

interview nannies within a week of letting them<br />

know what we were looking for.<br />

Kate : I had very specific requirements; I wanted<br />

an RN, I wanted someone who assured me that<br />

they would not sleep on the job and I wanted<br />

someone who I felt comfortable would adapt<br />

into our home and family while understanding<br />

boundaries and respecting our family time.<br />

I interviewed several night nannies at The <strong>New</strong><br />

<strong>Mummy</strong> <strong>Co</strong> and felt incredibly fortunate when I<br />

met Linda and Kelsey as they completely<br />

understood my requirements.<br />

Aviva : We clicked with Tammy instantly. She<br />

was not judgmental, was a good listener, and<br />

we felt comfortable with her years of<br />

experience.<br />

Can you tell us about the<br />

benefits of having a Night<br />

Nanny in your home?<br />

Stephanie : I was really stressed over the idea of<br />

bringing a stranger into our home to take care<br />

of our infant during the night. I was worried<br />

about how it would affect our daughter (and<br />

me!) but I was pretty desperate for some sleep<br />

and willing to give it a shot.<br />

We could tell Ira was a very warm, gentle person<br />

from the first time we met her but had NO idea<br />

how great she could be with our baby.<br />

She walked into our house on the first night and<br />

our 4 week old our daughter was screaming her<br />

head off (as was the norm in the evenings).<br />

Within minutes, Ira had her swaddled and<br />

rocking quietly to sleep. She came to be known<br />

as the “baby whisperer” after that day.<br />

I was nursing full-time so, even though I would<br />

wake up to feed the baby, I could rest assured<br />

that Ira was perfectly capable of putting<br />

my baby back to sleep in a calm and peaceful<br />

manner. Not only did she take excellent care of<br />

our little one but she also taught us A TON of<br />

tricks that made our lives much easier when she<br />

wasn’t around.<br />

Regarding Raman, we were looking for a<br />

newborn nanny to watch our baby girl for a few<br />

hours, a few times each week so I could run<br />

errands and have some “alone time”. She had<br />

such a great personality – bubbly, energetic,<br />

outgoing. Plus she was a pediatric nurse so I<br />

figured she was a great candidate to watch our<br />

little girl. Indeed she was! Over the 10 months or<br />

so that Raman worked with us, I never had to<br />

worry when I left the house.<br />

I felt completely confident that she was capable<br />

of handling anything that might arise at home<br />

while I was out. Plus, she and our baby girl<br />

formed a great bond and had lots of fun playing,<br />

singing and hanging out together.<br />

YOUTH<br />

MAGAZINE


Aviva : Additionally, it was important that I<br />

could recover from my labour. Sleep was<br />

critical to my personal recovery and in<br />

regaining my strength, it meant I had more<br />

energy to be an attentive mother.<br />

Alyson : Peace of mind was number one for me.<br />

My husband travels a lot for work too, so it was<br />

such a relief having someone spend the night<br />

when he was away after having our first baby.<br />

Kate : I felt very comfortable with both our<br />

night nannies. I knew our daughter was in safe,<br />

capable and caring hands, this allowed me to<br />

have a full night's sleep and feel energized<br />

during the day.<br />

I loved that they kept such detailed notes in<br />

the journal so I knew everything that had gone<br />

on the night before. Without asking, I always<br />

woke up in the morning and the bottles had<br />

been cleaned and sterilized and baby laundry<br />

done.<br />

How did your night nanny<br />

help your experience with<br />

your newborn?<br />

Stephanie : A little bit of sleep goes a LONG<br />

way. Feeling refreshed made my time with my<br />

daughter so much more enjoyable because I<br />

had the energy to be in the moment with her.<br />

Alyson : I was able to get much-needed rest. I<br />

was also able to speak to a professional about<br />

the questions I had about my children and<br />

their nighttime feedings and sleep schedule.<br />

" From the initial conversation<br />

with Lindsay to Michelle taking<br />

care of JJ, the entire process was<br />

smooth, clear and well<br />

run/managed. "<br />

Hodgkins Family - Toronto<br />

What would you say to<br />

expectant parents thinking<br />

about hiring a night nanny?<br />

Aviva : So many women are concerned with the<br />

pregnancy itself that they forget to think about<br />

postpartum care. Hiring a night nurse was one<br />

of the best decisions we made - it helped us<br />

learn as new parents and contributed towards<br />

my personal recovery.<br />

Kate : I would say if you can afford to do it, it is<br />

the best money you can spend when you have a<br />

new baby. I truly believe it helps the healing<br />

process for the mother, helps the home adjust<br />

to the new living situation, makes the<br />

relationship between mom and dad easier as<br />

this can be a challenging period... I could go on<br />

and on.<br />

Alyson : Put your money towards a night nurse<br />

rather than the unnecessary baby clothes, toys,<br />

gadgets, etc. Sleep is so important, and parents<br />

can suffer through months of sleep deprivation<br />

with children.<br />

Stephanie : DO IT! We are now expecting our<br />

second child and there is no question as to<br />

whether we will hire a night nanny again.<br />

Without family in the city, it was really lovely<br />

having that night nurse come and provide any<br />

suggestions to the questions I had, or just<br />

provide a listening ear.<br />

Kate : You cannot discount the benefits of<br />

sleep. I felt more confident in my ability to care<br />

for the baby because I wasn't exhausted and<br />

because I felt like I had a partner who was<br />

constantly giving me feedback (when solicited)<br />

and offering expertise and advice.<br />

YOUTH<br />

MAGAZINE


Would you recommend The<br />

<strong>New</strong> <strong>Mummy</strong> <strong>Co</strong>mpany to<br />

family and friends?<br />

Alyson : Absolutely. Such a professional,<br />

responsive, accommodating company that<br />

really puts your family's needs as their number<br />

one priority.<br />

"A one-stop shop<br />

for all your baby<br />

needs" Kate<br />

Aviva : Yes! We've had a great experience.<br />

Stephanie : Absolutely. Besides my earlier<br />

comments about our nannies, the entire staff<br />

at NMC was wonderful. My emails were<br />

responded to instantly and whenever I needed<br />

anything, someone was there to help. They<br />

were all a pleasure to deal with.<br />

Kate : I already have recommended TNMC to<br />

some friends! I love that it basically is a one-<br />

stop shop for all your new baby needs. The<br />

placement staff are so incredibly helpful, I was<br />

very detailed in what my requirements were<br />

and Tabatha assured me she would be able to<br />

match me with the appropriate night nurse<br />

and of course she did.<br />

My entire experience with the company has<br />

been incredibly positive. All representatives of<br />

the company have been professional, helpful<br />

and of course most importantly the care for our<br />

baby has been exceptional.<br />

Book Today!<br />

Call Lindsay, Candace or<br />

Nesar today to book<br />

your no obligation<br />

interview with one of<br />

our amazing team<br />

1-844-237-4686<br />

Many thanks to Aviva, Kate, Stephanie & Alyson!<br />

<br />

<br />

<br />

<br />

YOUTH<br />

MAGAZINE


WOrk From<br />

Home Life<br />

MEET THE TEAM<br />

Let us introduce ourselves! Maria, Lindsay, Candace, Nesar, Adriana, Alana & Neil. (& Hamish)<br />

We go above and beyond to make sure you have the<br />

best newborn care in Canada. Our placement team<br />

are here to take care of all scheduling & interviews.<br />

They will make life as simple as possible for you<br />

before, during and after your booking!<br />

We understand you have a lot going on in your life at<br />

the moment. That's why we are available to take the<br />

stress out of the finding the best care and to get<br />

everything running like clockwork for you.<br />

When we are dealing with something as precious and<br />

important as your newborn baby we know you need a<br />

personal touch and top class customer service.<br />

If you would like to learn more about any of our<br />

services please call us on 1-844-237-4686. We would<br />

be delighted to talk to you and answer all your<br />

questions. We are all working from home at the<br />

moment but hope to be back in the office shortly!<br />

"Extremely happy with the service from the team at The <strong>New</strong> <strong>Mummy</strong> <strong>Co</strong>mpany. They all take the time to treat<br />

you with respect and give honest answers to any questions you have.<br />

They appreciate the difficulty of having a newborn. They were vitally important to us and cannot recommend<br />

them highly enough." McKinnon Family - Toronto


Booking Process<br />

Your Needs?<br />

Tell us more about you and<br />

the support required within<br />

our parent application form<br />

STEP<br />

01<br />

STEP<br />

02<br />

Review Resumes<br />

We will share resumes from<br />

our team who apply and<br />

match your requirements<br />

Interviews<br />

You will interview our team<br />

to discuss more about the<br />

role and build a rapport<br />

STEP<br />

03<br />

STEP<br />

04<br />

References<br />

You can chat to references<br />

to gain additional insight &<br />

comfort from past clients<br />

<strong>Co</strong>ntract<br />

We lock the dates and times<br />

into a contract so you are<br />

guaranteed the support.<br />

STEP<br />

05


RECRUITMENT!<br />

WE GO THAT EXTRA<br />

MILE TO EARN YOUR<br />

TRUST<br />

We pride ourselves in our unique onboarding process<br />

which all our staff undertakes, We go that extra mile to<br />

provide you with the peace of mind with the person caring<br />

for your newborn.<br />

1<br />

F I N D T H E R I G H T S K I L L S<br />

We only hire 5 out of 100 applicants, let<br />

that sink in that we have vetted hundreds of<br />

potential night nannies to ensure they have<br />

the correct experience, credentials and<br />

personality to care for your newborn.<br />

2<br />

C E R T I F I C A T I O N S<br />

We only take on team members who have<br />

valid Canadian and international<br />

qualifications. It's surprising the number of<br />

people we don't proceed with due to not<br />

being able to provide physical proof of<br />

certification, we validate everything!<br />

6<br />

M A R I A ' S K N O W L E D G E<br />

We are lucky to have owner Maria involved<br />

throughout our recruitment process, with<br />

over 18 years in the industry and herself an<br />

internationally sought after Maternity and<br />

Baby Nurse she has that essential 6th sense<br />

that comes with experience<br />

3<br />

E X P E R I E N C E<br />

Our team have an amazing reputation and<br />

we protect that at all costs, You could argue<br />

our team are over experienced for the role.<br />

We look for a minimum of 18 months<br />

experience newborn care in a professional<br />

setting. From NICU wards to private homes.<br />

7<br />

C H E C K & C H E C K A G A I N<br />

Background Checks<br />

Address and ID validatation<br />

CPR Certification<br />

Full professional reference verification<br />

Enhanced Police checks<br />

4<br />

P E R S O N A L I T Y<br />

It takes a caring and compassionate<br />

individual to fulfill the role, we understand<br />

through experience the soft skills required<br />

to care for a newborn and the family within<br />

a persons home<br />

8<br />

O R I E N T A T I O N<br />

We invest in an orientation with owner<br />

Maria Robertson so all our team<br />

understand what is expected of a NM<strong>Co</strong><br />

team member working in the family home.<br />

5<br />

I N T E R V I E W ' S<br />

Each team member will be interviewed by<br />

our recruitment team and Maria Robertson<br />

in person. We check for experience and<br />

practical newborn experience to ensure we<br />

only on board the best available team.<br />

9<br />

Y O U R I N T E R V I E W<br />

Unlike most companies we allow you to<br />

interview our Night Nannies with no<br />

obligation, this allows you to find the right<br />

personality and fit for your family


T H E<br />

B A B Y <br />

D R I V E R<br />

Hospital Grade Medela & Ameda<br />

breast pumps and baby weigh<br />

scales available for rent<br />

UNIQUE<br />

DELIVERY<br />

SERVICE<br />

Free delivery and pick up in<br />

Toronto & wider GTHA<br />

Expert set up, instructions and<br />

support by Alana, our Nurse and<br />

trained breast pump expert.<br />

<br />

Rent online at our store<br />

shop.newmummycompany.ca


SAFE SLEEP<br />

We are proud to introduce Yolanda<br />

as our Safe Sleep Expert<br />

Yolanda had a very personal journey to become a<br />

safe sleep expert and increase awareness of Safe<br />

sleep education after losing her second son to<br />

SIDS.<br />

We are passionate about safe sleep and every new<br />

team member enrolls in our safe sleep program<br />

with Yolanda to ensure we provide the best quality<br />

of newborn care.<br />

We are pleased to also offer a private consult with<br />

Yolanda to new parents, Yolanda will visit your<br />

home and spend 90 minutes educating you on<br />

safe sleep & SIDS prevention. Yolanda will also<br />

provide a full nursery/bedroom assessment.<br />

" W E S A L U T E H E R E F F O R T S A N D <br />

A C K N O W L E D G E T H A T S H E H A S <br />

U N D O U B T E D L Y S A V E D L I V E S <br />

T H R O U G H T H E I M P O R T A N T <br />

I N I T I A T I V E S "<br />

The Canadian Foundation for the Study of Infant Deaths<br />

Yolanda is a member of the Canadian Foundation<br />

for the Study of Infant Deaths, and volunteers for<br />

peer support.<br />

Panel member in the creation of Public Health<br />

Canada's statement on Safe Sleep.<br />

Member of advisory panel to create RNAO best<br />

practice guidelines.<br />

<strong>Co</strong>nnected with First Candle (USA).


OUR STORE IS<br />

NOW ONLINE!<br />

HANDPICKED<br />

02<br />

PRODUCTS<br />

Utilizing our vast experience working with<br />

thousands of new parents we have curated a<br />

range 08 of products that will help to make your<br />

life easier.<br />

Maria has been adding on to on our existing<br />

core breastfeeding products. These<br />

complement our breast pump rentals to bring<br />

you a 12 range of pregnancy, maternity, sleep &<br />

newborn care products that are tried & tested<br />

and given our stamp of approval.<br />

We offer free delivery in Oakville and ship<br />

across Canada, with your access to our<br />

<strong>Co</strong>mmunity you can also enjoy 10% of all your<br />

purchases!<br />

22<br />

VISIT OUR STORE<br />

<br />

SHOP.NEWMUMMYCOMPANY.CA


13<br />

Baby CPR &<br />

First Aid<br />

Lactation<br />

<strong>Co</strong>nsultants<br />

Family<br />

Therapy<br />

Our certified instructors will<br />

provide you with the<br />

knowledge & confidence to<br />

react in the event of an<br />

emergency. We also ensure<br />

the class is fun and enjoyable.<br />

Our class is provided in the<br />

comfort and privacy of your<br />

own home where you will<br />

learn practical CPR skills<br />

Our class has been tailored<br />

specifically for new and<br />

expectant parents. We have<br />

fine tuned the content to<br />

include common infant first<br />

aid topics such as choking &<br />

seizures.<br />

We currently have our<br />

classes running over zoom<br />

and hope to be back in your<br />

home and our Oakville HQ<br />

shortly!<br />

Our team of IBCLC qualified<br />

lactation consultants are<br />

available for in home visits<br />

and zoom consultations.<br />

We are proud to support you<br />

on your breastfeeding<br />

journey. Our team are<br />

available to help you with<br />

common breastfeeding<br />

problems such as latching<br />

issues, milk supply, position &<br />

nipple pain.<br />

We have amazing feedback<br />

from hundreds of mothers<br />

we have helped across<br />

Canada overcome these<br />

issues and successfully<br />

breastfeed.<br />

Call us at 1-844-237-4686 to<br />

book your initial 90 minute<br />

consultation.<br />

Ishtar our family therapist<br />

can help you overcome some<br />

of life's challenges.<br />

Available for telephone<br />

support we have proudly<br />

helped families in Canada<br />

and worldwide with behavior<br />

issues, grief counselling,<br />

ADHD & toddler temper<br />

tantrums.<br />

Whether it's anxiety,<br />

developmental concerns,<br />

parenting conflicts or school<br />

challenges, Ishtar will put you<br />

at ease and support you<br />

throughout.<br />

Call us to book your 1 hour<br />

consult.


13<br />

Prenatal<br />

Classes<br />

Sleep<br />

<strong>Co</strong>nsultants<br />

Birth<br />

Doulas<br />

We offer private in home and<br />

group prenatal classes within<br />

our Oakville HQ to give you<br />

the knowledge & confidence<br />

for your birth & beyond.<br />

Our two most popular<br />

courses are "Birth Basics"<br />

and "Baby Basics" which we<br />

have tailored over the years<br />

to cover the most popular<br />

and important topics. We can<br />

also tailor the class to your<br />

needs.<br />

Both classes are taught by<br />

experienced instructors and<br />

each class is approx 3 hours<br />

in length. You can also<br />

combine both classes.<br />

We are currently running our<br />

classes over zoom but hope<br />

to back in our location<br />

shortly.<br />

Are you exhausted and<br />

spending hours rocking,<br />

wearing or cuddling your<br />

baby to sleep? If so, help is<br />

only a phone call away.<br />

Our sleep consultants have<br />

helped families across<br />

Canada with individual<br />

tailored sleep plans designed<br />

for your unique challenges.<br />

We are able to support you<br />

with gentle sleep coaching<br />

which provides another<br />

option than the cry it out<br />

methods.<br />

Call us today to book your 15<br />

minute free no obligation<br />

consult.<br />

The support of a birth doula<br />

has long proven to help<br />

shorten labour, result in less<br />

caesareans and a more<br />

positive overall birth.<br />

At The <strong>New</strong> <strong>Mummy</strong><br />

<strong>Co</strong>mpany, we have a team of<br />

experienced Birth Doulas<br />

available to support you and<br />

your family.<br />

Our Birth Doulas will be your<br />

non medical birth coach and<br />

allow you to gain a better<br />

understanding of what to<br />

expect during your labour.<br />

<strong>Co</strong>ntact us today to arrange<br />

an interview with our<br />

wonderful Birth Doulas.


13<br />

Occupational<br />

Therapy<br />

Nutrition<br />

<strong>Co</strong>nsulting<br />

Potty<br />

Training<br />

Our experienced and trusted<br />

Occupational Therapists are<br />

available to help you with<br />

developmental milestones,<br />

overcome feeding challenges<br />

and help with child anxiety.<br />

Paediatric Occupational<br />

Therapy is covered by most<br />

insurance companies but<br />

please check with your<br />

individual insurance<br />

company.<br />

Book your free no obligation<br />

15 minute consult today to<br />

discuss more Occupational<br />

Therapist.<br />

We are here to guide you<br />

through your prenatal and<br />

postpartum nutrition.<br />

We provide one on one<br />

personal consultations to<br />

ensure you are provided with<br />

the latest nutritional<br />

information for you and your<br />

family.<br />

We can help with picky and<br />

fussy eaters, transitioning to<br />

solids and much more.<br />

Book your 15 minute free no<br />

obligation consult today.<br />

Our popular telephone based<br />

potty training support is in<br />

huge demand.<br />

Nadine & Ishtar have years<br />

of experience working with<br />

infant behaviour issues and<br />

will help identify potty<br />

readiness signs, overcoming<br />

potty objections and help<br />

deal with bowel retention<br />

issues.<br />

You will be provided with a<br />

customized plan to suit your<br />

family's individual needs and<br />

values.<br />

Book your free no obligation<br />

15 minute consult today.


ROSE<br />

VANCOUVER / LA<br />

I couldn't have asked for<br />

better care from them, and<br />

for better service from the<br />

<strong>New</strong> <strong>Mummy</strong> <strong>Co</strong>mpany. I<br />

highly recommend them to<br />

anyone in Vancouver<br />

seeking childcare.<br />

MASSOUD<br />

FAMILY<br />

I would strongly<br />

recommend the <strong>New</strong><br />

<strong>Mummy</strong> <strong>Co</strong>mpany to any<br />

new parents. Words<br />

cannot describe how<br />

happy we are with our<br />

experience.<br />

SORENSEN<br />

FAMILY<br />

Kathryn is an incredible<br />

person and night nanny.<br />

She was almost magical at<br />

keeping my twins calm I<br />

would recommend her to<br />

any family a thousand<br />

times over.<br />

ELLIS<br />

FAMILY - CALGARY<br />

Flo worked for us and our<br />

newborn twins for a few nights<br />

when they were between about<br />

7 and 11 weeks old and she was<br />

amazing. She is calm, competent<br />

and professional. I wouldn’t<br />

hesitate to recommend her to<br />

other parents.<br />

BRABAZON<br />

FAMILY<br />

Stephanie came into our home<br />

to help us with our newborn.<br />

Stephanie was not only an<br />

excellent nighttime caregiver but<br />

also a tremendous source of<br />

knowledge and guidance. Her<br />

easy, friendly, and caring manner<br />

was a delight and her care and<br />

rapport with our baby was<br />

fantastic and made us feel safe<br />

and secure.<br />

VOGEL<br />

FAMILY - TORONTO<br />

Linda is a truly wonderful night<br />

nanny who went above and<br />

beyond to make our entire<br />

family comfortable and happy<br />

and give us all a peaceful<br />

night's sleep.<br />

Sharing<br />

JUSTINE<br />

TORONTO<br />

It was an absolute pleasure<br />

having Lu as my night nanny.<br />

She made my transition home<br />

with my baby worry-free. I<br />

highly recommend Lu and the<br />

whole team at<br />

NM<strong>Co</strong>.<br />

CROWE<br />

FAMILY<br />

Kirsten was highly reliable,<br />

experienced and incredibly<br />

caring and patient with our<br />

newborn son. As a well-trained<br />

nurse, it was very reassuring<br />

having her watching over him<br />

at night<br />

FLAEMRICH<br />

FAMILY - TORONTO<br />

Michelle is great with babies<br />

and her gentle and patient<br />

manner is much appreciated.<br />

She is knowledgeable on<br />

baby's needs and very<br />

diligent.t<br />

MORDUE<br />

FAMILY NY & CALGARY<br />

some love!<br />

The <strong>New</strong> <strong>Mummy</strong> <strong>Co</strong>mpany was<br />

extremely helpful in helping us find<br />

someone reliable and that we<br />

could trust with very short notice.<br />

They were very professional and<br />

knowledgeable which gave us<br />

comfort when organizing care for<br />

our 4 month old

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