July/August 2020

Pluggedin.media

JUL/AUG 2020

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

News & Views

Solid Roofing

Remote Selling

FEATURES

• BACK TO BUSINESS: DON’T LET

GREEN HOMES GRANT CONFUSION

STOP YOU WINNING WORK

• IN THE PINK: THE STANDOUT

COLOUR TREND TAKING

COMPOSITE DOORS BY STORM

• CRITICAL COMPONENT: THE

CRUCIAL FACTORS TO CONSIDER

WHEN RETROFITTING FIRE GLASS

>>> • WINDOW SYSTEMS • GLASS INSTALLATION • TOOLS & WORKWEAR • >>>



Editor’s Comment

SOPHIE STEVENS

EDITOR

SOPHIESTEVENS@MEDIA-NOW.CO.UK

01892 732047

COVER PIC:

COURTESY OF

DECEUNINCK

ALUMINIUM

I’m sure Rishi Sunak had the best intentions when he launched the Green

Homes Grant - but in the glazing sector, the scheme has been met by

strong criticism and urgent calls for clarity.

Post-lockdown business was booming, buoyed by latent demand, as a

nation confined to the home decided that new windows, a new door, or

perhaps a roof lantern would make life so much better. After all, what else is

there to spend your furlough money on with summer effectively cancelled?

But the Chancellor’s suggestion of potential discounts come September

has wreaked havoc with order books as consumers delay purchases while

they wait to find out if glazing will be eligible for the scheme, and if so, in

what capacity?

At the time of writing, we are still waiting for confirmation of exactly what

the grant will cover, with Eurocell’s CEO, Mark Kelly, among the industry

voices calling on the government to clarify the situation as quickly as

possible. In the meantime however, Mark has some excellent advice on how

installers can win back any business lost as a result of the confusion, and

you can read his suggestions on page 12.

Indeed, as we continue to battle the coronavirus pandemic, there is plenty in

this issue to help installers take advantage of the opportunities presented by

‘the new normal’.

From the latest composite door colour trend (see p.26), to remote selling

guidance (see p.40), to maintaining good van hygiene (see p.48), Total

Installer has it covered...

I hope you enjoy the issue.

Sophie

Head over to www.total-installer.co.uk to find out more and view a video on the

new Decalu163 Lift-and-Slide aluminium patio door from Deceuninck Aluminium.

FOLLOW US @INSTALLERTOTAL

SIGN UP FOR YOUR REGULAR E-BLAST AT

WWW.TOTAL-INSTALLER.CO.UK

Editorial Director: Matt Downs

DD: 01892 732047

Mob: 07963 330774

Email: mattdowns@media-now.co.uk

Advertising:

Publishing Director: Andy Dunn

DD: 01892 732047

Mob: 07963 330777

Email: andydunn@media-now.co.uk

Registered office: 1 Forstal Road, Aylesford, Kent, ME20 7AU

Commercial Manager: Jake Roxborough

DD: 01892 732047

Mob: 07956 133314

Email: jakeroxborough@media-now.co.uk

The content of Total Installer magazine (and website) does not necessarily reflect the views of the editor or publishers and

are the views of its contributors and advertisers. The digital edition may include hyperlinks to third-party content, advertising,

or websites, provided for the sake of convenience and interest. The publishers accept no legal responsibility for loss arising

from information in this publication and do not endorse any advertising or products available from external sources. No part

of this publication may be reproduced or stored in a retrieval system without the written consent of the publishers. All rights

reserved.

Supported by:

find us on facebook

FROM

ONLY

£345

per leaf

Including

delivery

Aluminium Bi-Fold

make the smarter choice

Doors

* Per leaf price is unglazed and may vary depending on size and specification of

the door. Lead time is based on a standard colour. Postcode restrictions apply

*

Quote turnaround

within hours

Up to 1200mm sash

widths

Stock colours:

White, Black, Grey,

Grey on White

Call: 01642 610799

www.madefortrade.co

ORDER TO

DELIVERY FROM

A FAST10

Working Days

Lead Time

GET A QUOTE TODAY:

sales@madefortrade.co

CONTRACTOR NOW_66x190mm_Bifold 2020.indd 1 26/11/2019 07:45

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

JULY/AUGUST 2020 T I 3


Contents

FROM THE COVER

26

12 BACK TO BUSINESS

Eurocell’s Mark Kelly explores how installers

can win back business following the Green

Homes Grant confusion

26 IN THE PINK

RegaLead’s Guy Hubble explores how the

lockdown trend for pink front doors can attract

new business for installers

34 CRITICAL COMPONENT

Pyroguard’s Steve Goodburn explores the

factors to consider when replacing fire safety

glazing in an old system

20

FEATURES

20 INSTALLER BENEFITS

Garnalex’s Roger Hartshorn explores what Sheerline

Classic can offer installers

22 WHAT HOMEOWNERS WANT

Origin’s Ben Brocklesby discusses how the company’s

Slimline Window meets the needs of consumers

32 SAFE RETURN

As glass screens in offices and other public buildings

become commonplace, CRL Europe’s Simon Boocock

looks the opportunities for installers

36 TAKING ADVANTAGE

SupaLite says it’s time for installers to reap the

benefits as homeowners look to expand their living

space amid the Covid-19 pandemic

44 SMART ABOUT SMART

Smart Ready’s Giovanni Laporta says the implementation

of industry-wide compliance standards will be beneficial

for everyone

48 KEEP IT CLEAN

Tim Alcock of LeaseVan.co.uk gives his six tips for good

hygiene in the van to help keep staff and customers safe

from coronavirus

4 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


REGULARS

11 THE BUSINESS

PILOT BAROMETER

Headline analysis of the key trends defining

window and door retail

14 THE VIEW FROM CERTASS

Jon Vanstone discusses the steps underway to

improve construction standards

16 IN GEAR: RACING FOCUS

Made For Trade bikers Thomas Fielding and Chris

Wann are racing season ready!

INDUSTRY NEWS

06 GRANT SCHEME CONFUSION

The industry awaits clarity from the governement on

glazing’s inclusion in the Green Homes Grant scheme

11 FIT AND READY FOR 2021

FIT Show organisers have reported record stand sales

throughout June for next year’s event

SECTIONS:

WINDOWS

20

DOORS

26

GLAZED

EXTENSIONS

36

HOME

IMPROVEMENTS

42

14

08

VEHICLES, TOOLS

& WORKWEAR

48

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

JULY/AUGUST 2020 T I 5


Industry News

NEW GROUP LOOKING

FOR ACQUISITIONS

An industry veteran with 30 years’

experience has announced plans to build

a group of installation companies and is

currently seeking potential acquisitions.

Neal Harper has stepped down from his role

as director of a regional home improvement

company to launch the new venture.

He commented: “Over the years I’ve met

many owners of window companies who

want to sell or retire, but domestic double

glazing companies are notoriously difficult to

sell. Some of these owners have spent years

building a great name and reputation, and

have loyal staff they want to look after. My aim

is to acquire a small number of these firms

and continue the great work of these owners.”

Neal points to major uncertainty over the last

few years, from the 2016 Referendum and

Brexit, elections and now the coronavirus

pandemic, as the ‘final straw’ for many

business owners.

Neal’s new venture will be under the

‘Sustainium Group’ brand and holding

company, although businesses will continue

to operate under their own names. He said: “I

am talking to several interested parties and

would encourage anyone who is thinking about

selling to contact me – they may even want

to stay on in a consultancy or advisory role.”

Sustainium will initially be operating

throughout the Midlands and the M5/M4/M40

triangle. www.sustainium.co.uk

Sustainium’s Neal Harper is looking for acquisitions

INDUSTRY AWAITS SCHEME CLARIFICATION

As Total Installer goes to press, the industry

awaits clarification on glazing’s position within

the Green Homes Grant scheme.

Fenestration industry voices, including Certass

TA have expressed concerns about the

impact of Chancellor Rishi Sunak’s

£2bn Green Homes Grant scheme

on consumer demand in the

three months to its launch this

September, as consumers cancel

orders and delay purchases ahead of

government updates on the scheme.

In a letter to Alok Sharma, Secretary of State for

Business, Energy & Industrial Strategy, Certass

chair Jon Vanstone explained how the scheme’s

announcement had had ‘the unintentional

consequence of damaging the glazing industry” by

giving ‘false hope’ to consumers hoping to ‘acquire

glazing work in September through a funded

programme’. Vanstone spoke of the ‘unintended

handbrake’ applied to the sector as it began to

build back successfully with new and postponed

business following lockdown.

Demand was further dented following coverage

of the scheme on the Martin Lewis Money Show

in which Lewis told consumers to hold off buying

double glazing until September, despite the

position of glazing being unclear.

At the time of writing, an

announcement that the scheme

will be limited to the replacement

of single to double glazing, as

a secondary measure behind

the primary insulation measures,

is expected imminently. This means it

is likely the scheme will not include upgrading

double glazing with double glazing.

In an announcement on the Certass Facebook

Forum, Jon Vanstone explained the clarification

around the single to double glazing option ‘will

still present some opportunities for our industry’

but noted that, more importantly, ‘consumers

should know that replacing double glazing is not

included very soon’, enabling the market to get

back to the increased levels it was experiencing

prior to the scheme’s announcement on 8th July.

DRAFT BUILDING SAFETY BILL IS WELCOMED

The publication of the government’s draft Building

Safety Bill, heralded as the biggest change

in building safety for a generation, has been

welcomed by industry voices including the Health

and Safety Executive (HSE) and Dame Judith

Hackitt, author of the Independent Review of

Building Regulations and Fire Safety.

The publication of the draft Bill follows the

announcement made by Housing Secretary Robert

Jenrick, in January, that HSE would create a new

Building Safety Regulator (BSR), with the aim of

implementing reforms that go further and faster

to improving building safety following the Grenfell

Tower tragedy.

The BSR will oversee the new, more stringent

building safety regime for higher-risk buildings,

which prioritises blocks of flats more than 18m

high or more than six storeys tall in England.

It will also have a broader oversight role in the

safety and performance of buildings; and in

For more news and the latest updates, visit www.total-installer.co.uk

Jon Vanstone

promoting improvements in the competence and

organisational capability of all those working in the

built environment.

Sarah Albon, HSE chief executive, said: “HSE

fully supports the measures set out in the draft

bill to move forward and enhance building safety

across England. HSE is currently working with

other parts of government, key regulators and

industry to establish how the new legislation can be

implemented in a practical way and create a new

regime that improves building safety standards and

competence across the industry.”

Dame Judith Hackitt described the draft Bill

as “an important milestone in delivering the

fundamental reform this industry needs to make

residents and buildings safer”, adding that those

in the construction sector should not wait for

the Bill to become law before they implement

changes, adding “we expect them to start taking

action now.”

6 TI JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


NEW

CUSTOMER

10%

DISCOUNT

QUOTE REF:

TI-B01

Aluminium

Bi-Fold Doors

FROM

ONLY

£345

per leaf

Including

delivery

*

MAKE THE

SMARTER

CHOICE

GET A PRICE

COMPARISON

TODAY

Struggling

with supply ?

Request a Made for

Trade quote today

and let’s get you

building...

Fast quote

turnaround

Up to 1200mm sash

widths

Stock colours:

White, Black, Grey,

Grey on White

www.madefortrade.co

Tel: 01642 610799

* Per leaf price is unglazed and may vary depending on size and

specification of the door. Lead time is based on a standard colour.

Postcode restrictions apply

* 10% Discount applies to new trade customers and first, single item

purchase only of a single set of Bi-folding Doors.

find us on facebook


Industry News

LEAD PROVIDER SAYS

‘NO PITCH, NO FEE’

A leading provider of double qualified

sales leads in the home improvement

industry has launched a new service for

installers that will see them only have to

pay for a lead if they sit and pitch it.

And to make things easier, not only will the

lead come with a fixed appointment, but

installers will only be competing against one

other company for the job.

Since coming back from lockdown, Leads 2

Trade says it has taken the opportunity to

look at the industry and environment post-

Covid, adapting its business model to suit.

Instead of its traditional, pre-Covid model of

providing the consumer with up to four no

obligation quotes from installers from their

local area, the company will now provide just

two. And for installers that means it will be

just you and one other supplier.

Andy Royle, co-founder of and director at

Leads 2 Trade, explained: “Due to social

distancing, we understand that consumers

are not as confident at having multiple

companies in their home, so, instead of giving

the consumer up to four companies to arrange

appointments with, we will now only provide

them with two pre-arranged appointments.

“For the consumer, it means that they are

still getting the comparison service, but it will

be much more controlled...

“For the contractor, it means they are only

competing against one other company but,

more importantly, they only have to pay for

the lead if they actually sit and pitch to the

customer.” www.leads2trade.co.uk

2 CAMPAIGNS AIM TO BOOST CONFIDENCE

Two separate campaigns have been launched by industry organsiations, TrustMark and the Glass and

Glazing Federation, designed to boost consumer confidence surrounding building works in the home in

the wake of Covid-19.

‘Work Safe. Safe Work - TrustMark

The ‘Work Safe. Safe Work’ campaign is

a collaboration between TrustMark, the

government endorsed quality scheme for

tradespeople, and the Department for Business,

Energy and Industrial Strategy (BEIS).

The guidance includes a booklet giving practical

advice to homeowners about what Covid safety

measures should be discussed and carried out

before, during and after work is done in and

around their home. It also sets out the need for

conversations to be had with the tradesperson

and what actions they should expect the

tradespeople to deliver. It provides simple

and clear information on tasks that should be

completed and a list of helpful questions to ask.

Simon Ayers, chief executive of TrustMark, said:

“As the lockdown restrictions begin to ease

across the country, more homeowners will want

work carried out in their homes. This is vital in

not only the construction industry’s recovery to

the coronavirus pandemic, but also the country’s

recovery. However, we know that many people

have reservations about what is expected of

them and what they need to provide and do

when the work is taking place to ensure it is

safe. In providing clear and simple information,

the Work Safe. Safe Work campaign will inform

homeowners and give them confidence in this

new reality we are finding ourselves in.”

Trade association Certass was among the

industry voices pledgeing its support for the

new campaign, with chairman Jon Vanstone

commenting: “Work Safe. Safe Work’ is a

great campaign that will bring real clarity and

confidence to homeowners who are ready to have

home improvements carried out.”

‘Stay Safe with MyGlazing’ - GGF

The Glass and Glazing Federation (GGF) has

launched the ‘Stay Safe with MyGlazing’

campaign, as research reveals that one in five

UK homeowners still feel nervous about letting

tradespeople into their home.

Driven from MyGlazing.com, the GGF’s

independent consumer advice site, this campaign

centres around a new ‘Stay Safe’ hub hosted on

the MyGlazing.com website and features a series

of advice articles and top tips.

Content covers a range of consumer-related

topics linked to the pandemic, including health

and safety, trusting companies to install domestic

glazing products professionally, but most

importantly, safely.

James Lee, GGF director of External Affairs, said:

“During the pandemic, the GGF has worked

consistently with government departments to

ensure we have been providing the most accurate

and up-to-date information regarding Covid-

19. Now lockdown measures have eased and

tradespeople can begin working again, it is time

for us to pass on the confidence we have in our

members and the industry, to homeowners.”

Collaborating with PR agency, Refresh PR and

digital marketing agency, SLX Marketing, the

campaign will be supported by search engine

marketing and optimisation activity and a six

month social media drive across key consumer

social media platforms under the hashtag

#StaySafewithMyGlazing.

Lucy Moore, account director at Refresh,

added: “Understandably there’s hesitation

from some homeowners regarding getting home

improvements done in the current climate.

The ‘Stay Safe with MyGlazing’ campaign is a

great way for homeowners to establish trust in

home improvement companies and to improve

their homes.”

8 TI JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


CHOOSE MADE FOR

TRADE FOR YOUR

NEXT GLOBAL

ROOF

Struggling

with supply ?

Request a Made for

Trade quote today

and let’s get you

building...

FREE

GET A PRICE

COMPARISON

TODAY

Precision fabrication

Reliable & efficient

Expert plan and

estimating service

Fast quote

turnaround

Competitive roof

glass prices

www.madefortrade.co

Tel: 01642 610799

* Postcode restrictions apply

find us on facebook


Industry News

NEW RECRUIT AT ODL

ODL Europe has appointed Paul Kitching to

the position of operations manager at the

Bootle-based business.

Nathan Barr, managing director of ODL Europe,

said: “Paul’s appointment is part of our

strategic growth plan and I am delighted to

welcome him to the team. He brings with him

a wealth of experience that will be invaluable

to our rapidly-growing business.”

Paul is joining ODL Europe from Polyframe,

Halifax. He spent 13 months at the company

in the position of general manager and offers

extensive management, leadership and

operational experience.

Paul’s role will be to lead and deliver ODL

Europe’s operational strategy.

Commenting on his appointment, Paul

said: “I am delighted to have joined ODL

Europe. It’s a well-respected company and

continues to grow its market share. The

company constantly invests to bring new

technically-lead products and the culture

and ethos of both the UK operation and its

US parent company is refreshing. They are a

people-focussed company and I am delighted

to have joined such a strong and innovative

Global business.”

ODL Europe offers a range of products

including the TriSYS frame system, the

Capstone composite door slab and Blink

integral blinds. The business has witnessed

strong growth in all areas and continues to

invest in its products and services, including

a six-figure investment in its in-house door

prepping facility.

Paul Kitching

has joined ODL

NEW HOUSING MUST CONSIDER RESIDENTS

New housing developments should consider

the people and environment around them

according to recent research from Eurocell.

Building homes ‘fit for modern lifestyles’ was a key

theme in Eurocell’s survey of 1,000 UK residents.

Eurocell reports that homes with built-in working

spaces and increased digital connectivity will

likely see an increase in demand, with windows

that allow for more natural light and soundproofed

walls becoming even more important factors in

creating optimal working environments.

Many respondents also wanted communities

of the future to have a reduced environmental

impact. 75% of respondents said that tomorrow’s

homes should be made using sustainably

sourced materials and a further 76% said that

communities should provide habitats for wildlife.

Commenting on the findings, Ian Kemp, sales

director at Eurocell, said: “The construction

industry was already facing a challenge with the

government’s target to build 300,000 new homes

a year. Now, as work-life patterns have changed

and many are spending more time in their houses

than ever before, the importance of making

sure these new homes satisfy the demands of

residents has become even more vital.

“To ensure that the UK truly ‘builds back better’,

we need to make sure that we are listening to the

demands of the country’s residents.”

FENSA PARTNERS WITH ALERT SERVICE

Fensa has launched a new partnership with

WiredGov, the government and public sector

news alerting service, that enables Fensa

Approved Installers to receive the latest

government and public sector news including

contract alerts delivered direct to subscribers’

desktops and mobile phones, at significantly

reduced subscription fees.

The service is used by private and public sector

organisations to keep up to date with news

including case studies, white papers, contract

awards, Public-Private Partnerships (PPP) and

success stories from public sector trading agencies.

It includes key features such as the site’s

Contracts Locator, which provides registered

users with online and email updates on all

government and public sector contracts worth

over £10,000.

Fensa has negotiated a discount on the usual

subscription to WiredGov for its Approved Installers,

and Fensa Approved Installers can register for this

offer via the Fensa online Installer Portal.

Chris Beedel, Fensa director of membership,

commented: “This partnership with WiredGov will

allow Fensa Approved Installers to be amongst

the first to learn about key policy decisions

affecting their businesses, and crucially receive

up to the minute notifictions about public sector

and commercial contracts. This is an important

benefit through which our community of installers

may grow their businesses. As the country exits

lockdown the focus of Fensa is to present our

Approved Installers with every opportunity to get

back up to speed as quickly as possible, and

this partnership discount with WiredGov is an

excellent example of that.”

10 TI JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


INDUSTRY BACKS FIT

BAROMETER SHOWS RETAIL BOOM IN JUNE

FIT Show organisers have reported record

stand sales throughout the month of June

for its May 25-27th, 2021 event.

The uplift in sales, which amounted to almost

1,000m 2 in June alone, follows hot on the

heels of companies across the industry

returning to work inline with the easing in

government-imposed Covid-19 restrictions.

Organisers have secured the backing of a

number of fenestration industry names,

with more than 50% of space now sold

for FIT Show ‘21. The month of June saw

the addition of Extrudaseal, Smart Ready,

Haffner​, Cooke Brothers, Prodim, Apeer, DL

Chemicals, Band of Builders and Shandong

Ambit Building Materials to the floorplan.

The bumper sales month is supported by

a 170% increase in traffic to the FIT Show

website in comparison to the same period in

the campaign for FIT Show 2019.

Speaking about its record-breaking June sales,

Nickie West, FIT Show event director, said:

“We have been having positive conversations

with various brands throughout the Covid

pandemic but did not anticipate to see the

surge in stand sales that we did throughout

the month of June – it’s been fantastic!

“Naturally, we have had some making up to do

for the quieter months of April and May at the

peak of the lockdown, but we have surpassed

sales for every June on record for FIT.”

Alongside returning brands such as Profine,

AluK, Insight Data, Promac, Cortizo and Epwin,

visitors will be able to see FIT Show debuts

from the likes of plastic and metal frame

manufacturer; Finnsworth, machinery giant

Italmac and aluminium extruder; Exlabesa.

Kevin Warner, Exlabesa sales director, said:

“FIT Show 2021 is the ideal platform to

showcase the complete product range of

Exlabesa Building Systems as it is the major

exhibition for the fenestration industry in the

UK. It will help us reach our target market

of fabricators, installers, architects and

specifiers all under one roof.”

Business Pilot Barometer:

Edition 6: April/May/June 2020

The latest monthly analysis of the key trends

defining window and door retail, the Business

Pilot Barometer, has revealed that the fenestration

industry is currently booming with retail demand

“through the roof”. However, according to Neil

Cooper-Smith, senior analyst at Business Pilot,

the current trend is “unsustainable” leaving

uncertainty over the market’s future.

In his headline analysis, Cooper-Smith said:

“The window and door industry is seeing a boom;

figures for June reinforce what any installer will

tell you – retail demand has gone through the

roof since the restrictions placed on working in

people’s homes were lifted on 11th May.

“The figures are startling; average leads were

up 70% June on May – and a staggering 453%

on April. Sales were up 46% on May and almost

560% on April.

“This can be attributed to a number of

factors. The furlough scheme has guaranteed

household incomes, while with little else to do,

holidays refunded, and spending time in their

properties, consumers have focussed on home

improvements. There has also been a release

of latent demand, with leads and jobs carried

forward from earlier in the year. This growth

and demand is and will not be sustainable.

It wouldn’t be even during times of economic

boom. The question is will demand ‘settle’ to

sustainable levels of growth, or will it slip back

into contraction?

“The answer will be dependent on multiple

factors. Boris Johnson may be ‘Fit as a butcher’s

dog’, but the economy is clearly not. Analysts

agree that his announcements on planning

and housing reform at the beginning of the

month formed little more than a repackaging of

measures already announced.

“At the time of writing, it is expected that the

chancellor Rishi Sunak, will commit to further

fiscal stimulus package this month [July] – but

with growing job losses and the end of furlough

looming on the horizon, more will need to be done

if the UK is to avoid a downturn in the autumn.

The impact of this on the window and door

industry specifically will ultimately be dependent

on consumer confidence.

No one is predicting a crash

“At the end of June, the media made much of

the stagnation of the housing market, but no

one, however, is predicting a crash and what is

clear from our own statistics is that consumers

continue to invest in home improvements.

“As a final takeaway from this month’s barometer

figures, average order values dropped by around

30% from £4,290 to £3,077 May to June. We

need to, however, apply a level of analysis. The

industry has seen vastly more sales this month

than last, something which by definition will push

down average prices.

“This aside, we commented last month on a shift

to single purchases, particularly bi-folding, inline

sliding and composite doors, which the figures

suggest continued into June.”

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

JULY/AUGUST 2020 TI 11


Business advice

BACK TO BUSINESS...

Mark Kelly

Mark Kelly, CEO of PVC-U window and door manufacturer,

Eurocell, explores how installers can win business back

following the Green Homes Grant confusion.

The government’s Green Homes Grant

scheme has caused chaos and concern

in the sector in recent weeks, with the

announcement causing many homeowners to

pause work which the sector needs now in order

to recover from the pandemic.

When the government announced the scheme in

July, Eurocell joined a number of other glazing

businesses, systems houses, installers and

industry bodies in calling for greater clarity

around the scheme and for the September

start date be brought forward, so it doesn’t risk

inadvertently damaging the sector. Unfortunately,

the response from the Department of Business,

Energy and Industrial Strategy (BEIS) published

on the 22nd July is simply a reaffirmation of the

objectives of the scheme and doesn’t clarify the

position for homeowners. It’s frustrating that

whilst government is trying to support our sector,

it is damaging it in the short term and putting

jobs at risk.

Perhaps most pertinently for our sector, from what

we know at the time of writing (Thursday 23rd

July), it’s expected that the scheme will focus

heavily on insulation as a primary measure, with

measures for glazing not thought to extend beyond

upgrading single glazing windows or secondary

glazing to double glazing. If this is true, double

glazing to double glazing upgrades appear to be off

the table, meaning that many customers should be

able to comfortably reinstate their orders. However

the scheme proceeds, it’s likely to be bound up in

bureaucracy, with an energy efficiency assessment

required and then implementation through a

competent persons scheme.

At the time of writing, many points around the

scheme still need clarifying by government,

and we know many in the industry have been

extremely disappointed with its communication

around the issue. But, rather than lamenting over

what has happened, now’s the time for installers

to look to the future and how they can play their

part in helping with the recovery of the sector

following the setback. So, what can window and

door installers do to convince customers to start

placing orders again?

Be an expert source

We know that many installers have found the past

few weeks incredibly frustrating – battling with

dropped orders and uncertainty. The scheme has

been difficult enough for the industry to get its

head around, never mind the general public. So,

once they have all of the information, installers

should be acting as a trusted source of information

to customers. The announcement will have left

many confused, so once the finer details have

been confirmed, installers have a part to play in

explaining it to customers, plus their options in light

of any new details that are announced.

Put safety first

Amongst all this, we can’t forget we’re still in

the middle of a global pandemic. As well as the

confusion around the grant pausing orders, we must

also remember that lots of homeowners are stalling

work in general because they’re still nervous

about letting tradespeople into the home. So,

installers need to be able to demonstrate they are

taking safety seriously when it comes to working

in homes and complying with latest guidelines –

and communicate this properly to customers.

Offer the right products

Those installers that are able to not only advise

homeowners on the latest guidance and safety

measures, but also offer them products suited to

our news ways of life will win more business and

help play their part in reviving the sector.

The home improvement market has boomed

during lockdown, so the opportunities absolutely

are there. By assessing the current landscape,

installers will be able to gauge the products that

are likely to increase in demand. For example,

many homeowners will be looking for ways

to increase natural light in their homes and

homeworking spaces, as they adapt to spending

much more time inside. So we’ll probably see

more demand for bi-fold doors, big windows, and

solid roof systems such as Eurocell’s Equinox

Vega, which improves ventilation and energy

efficiency, as well as letting natural light flood

into a room.

With today’s consumer more conscious than ever,

installers should also be able to demonstrate

they’re using energy efficient and sustainable

products and be able to easily explain their

features to customers.

It’s not going to be an easy year for window and

door installers who will need to work hard to build

their businesses back up and get the market

moving again – but there will be opportunities

for those that are agile. Seeing various players in

the industry, big and small, come together over

the past couple of weeks to lobby the government

and speak out about the clarification needed just

proves how strong and collaborative our sector is.

Eurocell will continue to work with others in the

industry to try and influence government to clarify

the situation as quickly as possible, so that we

can return quickly to servicing the needs of our

customers.

Contact Eurocell:

0800 988 3049

eurocell.co.uk

@eurocellplc

12 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST



The View from Certass

TIME TO RAISE THE BAR

Jon Vanstone

Jon Vanstone, chair of Certass, discusses the steps

underway to improve construction standards and why

consumer education is key in the fight against the cowboys

As restrictions and ways of living under

Covid-19 are assumed into our daily lives,

the government has returned to the much

needed drive for improved standards throughout

construction.

July saw the launch of the draft Building Safety

Bill, legislation that will ultimately deliver the

most fundamental improvements to building

safety regulations in 40 years; a drive towards

ensuring that residents will be, and will feel, safer

in their homes.

Government is determined to strengthen the whole

regulatory system for building safety, ensuring

greater accountability and responsibility for fire

and structural safety issues throughout the entire

lifecycle of buildings (design, construction, and

occupation). Whilst work is currently concentrating

on higher-risk residential buildings (HRRBs), once

the new Building Safety Regulator is active there

will be a focus across all buildings.

MTCs review

Fitters who register work through competent person

schemes need to be aware of the launch of a review

of the Mandatory Technical Competencies (MTCs)

that underpin the compliance for their business.

Glazing is one of 10 sectors to be reviewed and

the working group of schemes will need to produce

a pathway forward that ensures consistent

evaluation of compliance with the changing

regulatory landscape.

The concern for many in our sector will be that

difference in focus on those who follow the rules

as opposed to those – often termed cowboys –

who work around the system.

We need to ensure that, across the UK, knowledge

levels within the consumer mindset regarding

home improvement are raised. Often this can

only be done when homeowners are looking to

undertake improvements, so the focus needs

to be on those who truly talk to consumers

as opposed to those who simply pretend they

do because they ran a few TV ads and a nonindependent

survey.

It is with this concern in mind that there has

been greater collaboration by businesses such

as Certass with other cross-industry schemes to

ensure promotion of those who work correctly.

Greatly increased information from bodies such

as LABC, Checkatrade and TrustMark will be

disseminated into the consumer market to ensure

that only properly accredited businesses are used

by homeowners.

“We need to ensure

that knowledge levels

within the consumer

mindset regarding

home improvement

are raised”

Not enough is known by consumers about how to

tell a good tradesperson from bad, and with so

much deliberately conflicting information we need

to ensure that collaboration between the right

bodies is done for the collective good of us all.

The work programme for the new competency

standards starts within a month and will answer

questions on how installers and installing

businesses prove they are competent in the years

to come. What we need beyond this is a concerted

effort by all to ensure that the consumer

knows the difference. A lot of this starts with

government, and as an opening gambit the

manual to the Building Regulations has been

updated to be launched in July 2020. This is inline

with recommendations from Expert Group

following the Dame Judith Hackitt led Independent

Review of Building Regulations and Fire Safety

following the Grenfell Tower tragedy.

The manual is only a summary, but should

give insight to all people of how the Building

Regulations system currently works and when

they apply. It carries information concerning the

use of competent person schemes and aims to

ensure that consumers are never far away from

getting accurate information.

Shortcut to short-term gain

Our industry has been blighted by Covid-19

and impacted by some poor announcements on

additional funds which has made the finances of

many businesses incredibly thin. We will recover

but we need to ensure that in doing so we do not

try and shortcut a route for some perceived shortterm

gain that puts businesses on the wrong path.

I have seen some recent marketing that suggests

that no MTC is apparently a good thing, as is no

insurance backed guarantees. This is clearly in

contradiction to the path that our industry needs

to take and is only a position that a non-certified

body would take.

The recent letter signed by nine companies

supporting our industry with the Green Homes

Grant Scheme was a show that our industry can

unite when required – long may such activity

continue as the task ahead has become more

difficult, and due to the financial position of

many, more important than ever before.

Contact Certass:

01292 502 398

www.certass.co.uk

@CertassLtd

14 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


NO PITCH, NO FEE

Sales Appointment Guarantee

Leads for Conservatories, Conservatory Roofs and Double Glazing

Guaranteed booked appointments

meaning less hassle

Premium leads delivered to

only 1 other company

Only pay if you sit and pitch

More than 1000 leads generated

per week throughout the UK

Supplying quality, double-qualified

sales leads to installers since 2006

Full UK coverage - so whatever

your area, we’ve got you covered

Get 2 FREE

appointed leads when

you open a trial account *

*For a minimum spend of 10 leads

“At Leads 2 Trade we have changed the way to

deliver our double-qualified sales leads for the

better. So, instead of buying a sales lead, you

are now buying a confirmed appointment.”

Andy Royle, Director

leads 2 trade

increasing sales. increasing profit.

To become a trusted local supplier and take

advantage of our no pitch, no fee service

Telephone 0800 124 4308

or visit www.leads2trade.co.uk


In Gear: Racing Focus

READY TO RUMBLE...

With the motorcycle race season finally approaching, Made

For Trade’s Thomas Fielding reveals how he and teammate

Chris Wann have been preparing for battle on the track...

In just a few short weeks we will be

taking to the track competitively for the

first time. The prospect of this is both

very exciting and slightly daunting. It looks

as though the first round at Snetterton

will be well-subscribed in all classes – so

should make for some entertaining racing.

Thomas (left) and Chris

Coverage is not available on the TV but I

constantly update my social media page

with content and will be uploading any

race footage to my YouTube account. Be

sure to like/subscribe to the pages if you

would like to be kept up to date:

@tommyfielding556

556tom

Smashing in the miles

Chris and I have been getting the practice in

where we can and since the last update have

taken part in trackdays at Croft and Cadwell Park

as well as the continued minibike practice on

Tuesday nights at Teesside Autodrome. Chris has

been smashing in the miles on his bicycle like a

true World Superbike star.

Croft went well for us both, starting with four dry

sessions and finishing the day with some wet

weather running which was great. The wet track

usually means a lot of riders don’t risk going out

due to the reduced grip levels which makes the

track time more enjoyable; you don’t have to

think about what the riders you are catching are

doing as much because they are encountered

less frequently. For myself it was the first time

out on my new bike, a Yamaha R6 with lots of

aftermarket parts. It performed flawlessly and I

was able to beat my previous best time by 1.5

seconds with definite room for improvement.

Cadwell Park, however, did not get off to the best

of starts. I had an off caused by going too hard

too soon and just touching the grass with my front

tyre. The datalogger tells me I crashed at 72mph

and thanks to my protective gear I only suffered

some superficial injuries to my hand... wish the

same could be said for the bike! I would like to

thank DRC leathers for keeping me safe – my

leathers are currently being repaired in time for

the next outing at Snetterton on Sunday 26th July.

Chris had a great time at Cadwell, improving on

his previous best time by more than 2 seconds,

which is no mean feat around this circuit in

particular, as the mountain section through to the

start finish line is pretty hairy to say the least.

In the next update we will be bringing you all the

news from our first race. Stay tuned...

Chris (above) and Thomas

(below) in action

Race Dates:

1-2 August Snetterton 300

14-15 August Oulton Park

12-13 September Cadwell Park

10-11 October Donington GP

No Limits Racing is the UK’s only National

Endurance Championship which also features

a variety of hugely competitive sprint races.

Contact Made For Trade:

01642 610799

www.madefortrade.co

@MadeForTrade1

Thomas got off lightly in

a recent crash, but his

bike was not so lucky...

16 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


THE AWARD WINNING

ALUMINIUM ROOF

LANTERN

Struggling

with supply ?

Request a Made for

Trade quote today

and let’s get you

building...

FASTER

Glazed in seconds

NEW

CUSTOMER

10%

DISCOUNT

QUOTE REF:

TI-K01

FITTED

IN

MINUTES

STRONGER

Performance Engineered

WARMER

Thermally Broken

SLIMMER

Uninterrupted Sight Lines

SUPPORT

The best trade lantern

www.madefortrade.co

Tel: 01642 610799

* Discount applies to new trade customers and first, single item

purchase only of the Korniche Roof Lantern.

find us on facebook


Door & Window System

Door & Window Systems Trade Only Supplier

Contact us us now to to find out how we

Call:

Call:

0116

0116

236

236

4656

4656

email: trade


s Trade Only Supplier

ms Trade Trade Only Only Supplier Supplier

Quick quote system and trade dedicated team

Trade prices to increase your sales capabilities

Trade technical, marketing and sales support

State of the art equipment = precision engineered products

Innovative product range that inspires your customers

Trusted Brands - One

Trusted Stop Trusted

Brands for Doors Brands - One

- One and

Stop for Doors and

Stop for Windows Doors and

Windows

Windows

can make your 2020 vision profitable

e can make your 2020 vision profitable

n make your 2020 vision profitable

@uws.co.uk visit: www.uws.co.uk

de@uws.co.uk

email: trade@uws.co.uk visit: www.uws.co.uk visit: www.uws.co.uk

uws.co.uk visit: www.uws.co.uk


Sheerline Classic

MAKING INSTALLERS' LIVES EASIER

Roger Hartshorn, Garnalex CEO, says Sheerline Classic has been designed with installer

benefits that include fast, easy installation to minimise remedial work and callbacks.

As a passionate convert to aluminium

and its potential, I was surprised by the

lack of significant product development

compared to PVC-U. Service also fell short. Often

the answer to my questions about poor service,

product finish or the amount of waste was “that’s

just how it’s done in aluminium”.

So, we set up Garnalex in 2018 with a mission

to improve product and service and shake up

the aluminium market. Our designers and top

technical experts looked at every aspect of

aluminium windows and doors, from fabrication,

installation, looks and all-round performance.

For installers, we’ve developed an aluminium

window system with features that make

installation easier and more controllable to

minimise remedial site visits. Sheerline Classic

launched in July with a host of benefits including:

Fast, trouble-free installation

• Sheerline’s unique, patented corner

construction brings profiles together in a

controlled and precise manner to form a rightfirst-time

mitre joint for perfect corners and a

high-end finish. This construction method also

allows larger outer frames to be taken to site in

kit form for on-site assembly, where access or

transportation is an issue.

• One-man installation: Sheerline’s patented

clip-in hinge supports holds the sash in the

correct position while the hinge is screwed

securely in place. This means, subject to safe

handling limits, sashes can be installed easily by

a single fitter.

• Sheerline Classic is supplied pre-glazed to

reduce installation time on-site. Glass is delivered

protected in the frames to reduce the risk of glass

damage and missing sealed units. It also reduces

the number of suppliers installers need.

• Easy glass adjustment: Sheerline’s integral glass

adjustment device, pre-tensioned in the factory,

allows for any toe and heeling to be carried out onsite

with a simple Allen key.

• Neater finish: the back face of Sheerline cills

sit perfectly in-line with the window frame for a

flush finish, eliminating the small ‘lip’ commonly

seen at the back of windows sat on cills.

Instead, there’s a perfect edge to create a plumb

installation for neater internal finishes, even

when used with cavity closures.

• Sheerline’s co-extruded weather seals on cills

and other ancillaries minimise the use of silicone

sealing, saving time and money on-site. This also

ensures more consistent, reliable, weatherproof

installations that cut the risk of call-backs.

Top security, energy performance and

beautiful looks

Sheerline Classic combines performance and

aesthetics with:

• Outstanding security: Sheerline’s unique

construction securely locks the glass away

within a completely sealed unit and removes

the need for separate glazing beads. Coupled

with high security multipoint locking and unique

hinge protectors, Sheerline Classic achieves

unparalleled security and passed PAS24:2016 by

a large margin. The window is also available with

Secured By Design accreditation.

• Energy efficiency: Using Thermavic, we

developed a patented multi-chambered thermal

break at the heart of Sheerline windows and

doors that gives outstanding energy performance

with U-values as low as 1.4 W/(m 2 K) for double

glazed windows.

• Beautiful looks: Sheerline Classic has been

designed to look good from all angles. Ultra-slim

59mm profiles help maximise natural light and

equal sightlines, narrow mullions and concealed

drainage give clean, balanced lines.

• Choice. Sheerline windows come in a choice of

two opening sash styles: ‘Stepped’ – inspired by

traditional steel windows – and ‘Contemporary’ with

a modern, minimalist aesthetic. Both styles come in

a standard outer frame or a ‘flush’ option that brings

the outer-frame and sash perfectly in-line with each

other. Classic comes in a choice of 11 standard

colours including three anodised colours, and a

range of bespoke and dual colour options.

You can discover more about Sheerline and its

installer benefits from our series of informative,

upscale videos at www.sheerlinevideo.com.

Sheerline Classic is available now through selected

fabricators. Our main window and door system,

Sheerline Prestige, will launch later this summer.

Contact Sheerline:

01332 883960

www.sheerline.com

@SheerlineSystem

20 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Unrivalled security

performance

Your home is at the heart of your family,

creating moments you will treasure forever.

Our Rio flush fit window is PAS24 security

accredited, giving you peace of mind that

your home and family are protected by an

added level of security.

Windows. Reinvented for modern life.

www.rehau.uk/rio


The Slimline Window

WHAT HOMEOWNERS WANT

Ben Brocklesby, director at Origin, the UK manufacturer of aluminium doors and windows,

talks us through the Origin Slimline Window (OW-70) and discusses what homeowners are

looking for from their window systems.

For homeowners, choosing the right window

for their property is often a challenge as

there is so much to think about. They will

need to consider everything from sightlines

and aesthetics, through to thermal efficiency

and the security features. Installers need to be

able to share their industry knowledge and help

homeowners navigate the difficult decisions, and

ultimately select the perfect system for them.

However, the sharing of knowledge does need to

be a two-way street. At Origin, we provide our

installers and partners with as much information

and collateral about our systems as possible, but

they are the ones interacting with homeowners on

a daily basis. They can see where the gaps in the

market are and what products are missing from

our offering, so hearing their feedback enables us

to assess the market and innovate if appropriate.

A prime example of this is our Slimline Window

offering, which was a feedback-led launch.

Homeowners wanted slimmer sightlines and

reduced costs; we listened, we innovated, and

homeowners have benefited from the upgrades.

So, what do installers need to know about the

OW-70 window system in order to be able to

appropriately advise homeowners?

The Slimline Window

The OW-70 is ideal for whole house replacements

and new-builds, offering sightlines of just 65mm.

This makes it a great choice for anyone wanting

more natural light or uninterrupted views of their

outdoor space. Due to the innate strength of

aluminium, the OW-70 can support apertures of up

to 4.8m 2 in a picture window. It is also available

as a casement window, dummy sash and bay

window, which can all be configured to the specific

needs of the homeowner and their property.

Bespoke appearance

The window is available in more than 150 RAL

shades, boasting a dual colour option too. This

allows homeowners to match the window to the

interior style, whilst being slightly more quirky on

the outside, or vice versa. They can even choose

the finish in matt, gloss or satin, to ensure the

system looks exactly how they want it to.

If the window is specified in one of the

popular colours, then the OW-70 is available

for installation in just one week. This allows

the project to be planned by the day, giving

homeowners and installers a much more

accurate timescale to work with.

The system also features an external flush

casement, which means that when the window is

shut, it sits in line with the frame on the outside,

for an ultra-sleek and clean finish.

Functionality

For homeowners, the security and safety of any

window system plays a major part in the final

decision making process. The OW-70 is Secured

by Design accredited and meets the stringent

PAS 24:2016 regulations. Plus, the lock, which

has been tested for every break-in technique, is

impenetrable and highly durable.

When it comes to thermal efficiency, the Slimline

Window is just as impressive, boasting a U-value

of 1.2 and energy rating of A, exceeding all

requirements. This, coupled with Origin’s industry

leading guarantee of up to 20 years, offers

homeowners peace of mind.

In summary

Armed with this knowledge, installers can ensure

that homeowners understand what the OW-70

can offer, and why it is a standout product within

the marketplace.

Designed with installers’ feedback in mind,

it ensures projects and homeowners are not

compromising on style, finish, efficiency or

timescales. Plus, everyone involved in the project

can rest assured that with such a long-lasting

guarantee, the product is built to last.

Contact Origin:

0808 168 5816

origin-global.com

@Originbifolds

22 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Integral blinds

made even easier

Our new app allows users to open and close the motorised MB

System integral blinds from a tablet or smartphone – and easily

integrate them into home automation systems.

Quotes

available in

60 minutes.

ORDER TODAY

Tel: 0113 277 8722

Email: info@morleyglass.co.uk

Direct fax for quotations: 0113 277 8723

www.morleyglass.co.uk

from

Morley Glass & Glazing Ltd, Unit 3, Leeds 27 Industrial

Estate, Bruntcliffe Way, Leeds LS27 0HH


Window updates

R7 ON FARROW & BALL'S INSTA

For further info on all these window updates and more, visit www.total-installer.co.uk

Paint and wallpaper manufacturer, Farrow & Ball, known for its historic colour palettes, recently featured an R7

window from the Residence Collection of premium windows and doors in Chalk White on its official Instagram

page, which boasts more than 968k followers, and the post itself has enjoyed 8,961 likes.

The paints featured are Strong White and Moles Breath, with the R7 window in Chalk White complementing them perfectly.

The Residence Collection says it is highly active on social media, with several mood boards on Pinterest to inspire style

savvy consumers, and traffic amounting to more than 143k monthly views.

Sarah Hitchings, sales and marketing director of The Residence Collection, said: “I was genuinely taken aback when

I saw that Farrow & Ball had featured an R7 window on their Instagram home page. Yes, we’ve aligned ourselves

with them on several mood boards, but nonetheless it’s hugely inspirational for our brand.”

She added: “Our consumer marketing and social media engagement in particular, really help us stand out and that’s

great for our trade partners and ultimately for consumers.” www.residencecollectiontrade.co.uk

NEW HERITAGE HANDLES FROM MILA

Mila has launched its own range of Heritage espag handles, combining what it describes as ‘elegant styling with

intelligent design and security features’.

Available in both Monkey Tail and Pear Drop designs and in both left and right-handed options, Mila says the new

handles are the perfect option for homeowners who want a traditionally styled sculptured, chamfered or flush sash

window. They even come with a range of fully suited peg stays and faux butt hinges to complete the overall look.

Designed in-house by Mila’s experienced team, the new Heritage handles combine lots of fabricator and installerfriendly

features which, according to Mila, make them easy to fit as well as easy to sell.

These include a simple push-to-fit, design-registered screw cover incorporating a faux clocked screw for authentic

styling and a push-button locking mechanism, complete with a rosette deadlock key. www.mila.co.uk

ABCELL WELCOMES WARMCORE RETURN

Abcell, the UK’s largest trade fabricator of Warmcore, has welcomed the acquisition by

Profine UK Extrusions, which secures the future of the brand and means that Abcell will

continue to manufacture outstanding Graf welded bi-folds, patio doors, doors and windows.

Paul Ford, Abcell managing director, said: “We couldn’t be happier with this news. We’ve been

fabricating Warmcore since June 2017 and it’s been a big success with trade customers.

“When Graf welded, Warmcore is a truly brilliant product. There are so many benefits to the

range and it really offers something different. It has the sleek lines and high strength of aluminium

combined with all the advantages of PVC-U, including superior thermal performance with U-values

as low as 1.0 W/m²K on bi-folds and 0.8 W/m²K on windows. www.abcell.co.uk

REFLECTING THE LATEST TRENDS IN COLOUR

Epwin Window Systems says its new Colour Collection has been designed to help

its customers ‘lead the way in colour by offering the latest trends in colour today

and the favourites of the future’.

Gerald Allen, marketing manager at Epwin Window Systems, said: “By reflecting the

latest colour trends and direction, we can give our customers a clear point of difference.”

The new Colour Collection includes an expanded number of popular heritage shades, including Sage, Claystone, Pebble Grey, Anthracite Grey Smooth and

Cream on White. Gerald commented: “The new additions to the range reflect the latest market research and feedback from our customers. The trend is for

understated, natural shades that recall times gone by – it’s something that’s echoed in the popularity of Farrow & Ball colours, for example. Our new colours

tap into this trend and take it one step further.” www.epwinwindowsystems.co.uk

24 T I JULY/AUGUST 2020

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Half Page L/scape Glass Times Ad.qxp_Layout 1 17/06/2019 13:57 Page 1

Inox

Hardware

a re

Transforming

Composite Doors

Custom

Sidelights

New!

Grey

Woodgrain

Stain

New!

Alucame

Decorative

Glass

Urban

Glazing

Cassette

Colorline

Matching

Frame

RegaLead Limited

Columbus House I Altrincham Road

Sharston I Manchester M22 9AF

Telephone 0161 946 1164

Email sales@regalead.co.uk

www.regalead.co.uk

Tools for Fabricators Tools for Installers Consumables - NEW for 2020 Over 300 Stockists

sales@xperttools.co.uk

www.xperttools.co.uk

Find your local stockist: www. xperttools.co.uk/stores

Xpert is celebrating 10 years of

successfully helping tradespeople

work faster, smarter and safer

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

JULY/AUGUST 2020 TI 25


Composite doors

THINKING PINK UNDER LOCKDOWN

Guy Hubble, joint managing director at RegaLead, explains why he feels the lockdown trend

for pink front doors can attract new business for installers

Over the last few years,

there has been a lot of

emphasis on the back of

houses with bi-fold doors and

glazed extensions, but recently

front doors have come back into

focus. They’ve been the backdrop

for our neighbourly chats as

we’ve been clapping to support

the NHS and front-line workers

every Thursday.

Pink is the colour of the moment,

and it is not surprising as it

radiates positivity, creativity,

care and passion. But what’s

more surprising is the extent

that pink front doors have been

trending during lockdown. A quick

search shows there are 61,235

pictures using the hashtag

#pinkdoor on Instagram and a big increase in

those numbers has come in the last few months.

Marmite response

While there’s been a lot of love for pink doors

on social media from homeowners, there’s been

more of a Marmite response on industry forums.

But even if installers would not choose it for their

own homes, there’s a definite opportunity to sell

more doors when offering a more interesting

colour palette. As the composite door market

is reaching maturity, everyone is looking for

more stand-out products to entice customers

who already have a composite door to make the

change. We’ve seen this with more contemporary

designs and increased colours choices, and

hardware companies like Brisant Secure have

added rose gold to their Sweet range to tempt

new customers.

We have made it really easy for installers to

Homeowners are tickled pink with

shades such as Cotton Candy (above

left), and Miami Sky, above right.

“There’s been a lot of

love for pink doors

on social media from

homeowners”

offer pink composite doors as part of their

range to attract new customers by adding two

new shades: Miami Sky and Cotton Candy to

our Door Colour range. While they’re both soft,

muted pinks, Cotton Candy is light and airy and

perfect for heritage homes; and Miami Sky takes

its inspiration from the colour of the clouds at

sundown over the ocean and while still muted, it

offers a brighter and more intense pink. We have

created inspiration images for installers to use

in their marketing for both Miami Sky and Cotton

Candy so they can get bang on trend and easily

integrate these new colours into their offering.

When composite doors first hit

the mainstream for homeowners,

recolouring of doors was not an

option so they choose from the

limited colours available, the one

they thought they could live with

the longest. But now the idea

of keeping a front door colour

for life is a thing of the past.

We’ve seen a growing number of

companies offering a respray of

front doors from around £150 a

time. Increasingly, savvy installers

are adding on-site painting to

their services or teaming up with

companies who can do it. There

are opportunities for installers to

up-sell too, as well as the colour

being changed, decorative glazed

units, furniture and cylinders can

all be upgraded.

RegaLead is seen as the primary coatings supplier

to the composite door market. We have a collection

of more than 100 Door Colour curated colours, in

addition to our range of more than 15,000 bespoke

colours already available to customers looking for

something more unique. All colours are available in

both solvent GRP and PVC paint and the industry

leading water-based FeneCoat.

With much of the supply chain using RegaLead for

coatings, it is easy to add the latest colours, just ask

your fabricator or door supplier direct. Or, contact

the RegaLead sales office for images, colour

swatches and marketing support materials to

help you attract new business and get in the pink!

Contact RegaLead:

0161 946 1164

www.regalead.com

@RegaLead

26 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


What you get when you self-certify

installations with Certass

Competent Persons Scheme

LOG IN

Talk to us on

01292 292 095

Free CERTASS

Trade Association

membership

with access to

Dispute Resolution,

Debt Recovery

and exclusive

Consumer Finance

FREE

FREE

FREE

FREE

Company page

on Certass Find

an Installer

Homeowner

Reviews

HR

advice

Health & Safety

advice

Backing great installers

FREE

FREE

FREE

FREE

Technical &

installation

advice

Digital

marketing

support

Legal

advice

Tax

advice

www.certass.co.uk

01292 292 095 | membershipsales@certass.co.uk


Bi-folds for balconies

A SKYFORCE TO BE RECKONED WITH

Shifting design trends have seen a rise in the use of French and bi-folding doors for second

storey installations, driving demand for Juliet balcony systems. Below, we take a look at the

Skyforce balcony system from Bohle and explore the benefits for installers...

PGS Glass recently completed a Skyforce installation

across two 3m aluminium bi-folding doors

we can, we try get people

to go with it,” says Paul Groves,

“Where

contracts manager at PGS Glass.

He is talking about the Skyforce Juliet balcony

system from Bohle. “It’s because it’s so easy to

fit, especially where you’re going directly into the

frame. It massively cuts down your time on site.

It’s a very neat system.”

Shifts in architectural design to include more

glass – including French and bi-folding doors

as part of a second storey installation – have

driven new demand for Juliet balcony systems.

Installation, however, can be complex, plus you

have the challenge of working at height.

SkyForce, according to Bohle, has been designed

and developed to overcome these hurdles,

simplifying installation and saving time on site.

Tested to General Building Inspection Test ABP

and BS6180, SkyForce accommodates single

“SkyForce is good to fit,

the guys like it and

it’s very neat”

Paul Groves, PGS Glass

glass width of up to 3000mm using one complete

two-part aluminium fixing and glazing system.

It’s suitable for use with all aluminium French

doors and PVC-U and wooden French doors

dependent on the type of reinforcement used

or type of wood, with specialist fixing anchors

available for each material type.

Where being installed directly into the wall

substrate, specialist fixings are also available for

masonry, concrete and stone.

PGS Glass has recently completed a Skyforce

installation across two 3m aluminium bi-folding

doors, which led out onto a non-walk-on flat roof.

The doors had already been installed, PGS Glass

using SkyForce’s dedicated aluminium fixings

as part of the installation. Paul continues: “At

three metres, we were on the limits of what the

system can do but even then everything was very

straightforward. You’re using dedicated fixings for

aluminium which means securing the system to

the door is very easy.

“In this installation, the real plus was that

the developer and owner of the property had

remembered not to put handles on the outside of the

doors – it happens a lot!”, Paul adds. “That meant

we could go directly into the frame, otherwise we

would have to go into the substrate.”

Skyforce is supplied by Bohle direct to fabricators

and installers in three pre-assembled profile sets

for glass heights of 900, 1000 and 1100mm.

These can accommodate multiple glass

28 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Installation in

five easy steps:

Profile is pre-applied or drilled and fixed

1 on site to a suitable French Door Frame or

masonry using suitable fixing anchors.

Glass is offered up to and sat on base of

2 profile/frame.

Aluminium fascia clips and slides into place to

3 conceal fixings and secure glass.

4Gasket applied using glazing tool.

5End/weather sealing

caps applied to the top

of each profile.

thicknesses from 12mm to 21.52mm, depending

on the rubber glazing set selected. There’s no

processing or drilling of glass required on site.

Because SkyForce has been designed to offer

an uninterrupted view, it doesn’t use a toprail

system which means you need to specify

laminated glass with a structural interlayer to

ensure that it meets loading requirements.

In its installation, PGS Glass used 21.5m

clear toughened laminate to achieve minimum

horizontal line loadings of 0.74 (kN/m).

Colour matched

SkyForce is available from Bohle in anodised

aluminium, anthracite grey and mill-finished

options, which means that it can be colourmatched

and powder-coated to any RAL colour.

The doors, which in PGS’ installation had already

been installed, were finished in RAL9005 black

and colour-matched by Bohle to it.

“There’s no question

about it, Juliet

balconies are in vogue”

Paul Groves, PGS Glass

“Bohle sorted the powder-coating process for

us. We didn’t have to do anything other than give

them the RAL number and everything came ready

to go,” Paul says.

Although in this case PGS installed Skyforce as part

of a retro-fit installation, because it can be fixed

directly to the frame, it can also be sold complete

with the doors ready to accept the glass, as part of

the fabrication process.

This delivers an additional advantage in that

it eliminates challenges of working at height,

in many cases removing the requirement for

specialist equipment.

“There’s no question about it, Juliet balconies

are in vogue. In the past couple of years, we’ve

done more and more of them. They’re part of an

architectural trend in the residential sector to have

openings above ground level.

“SkyForce is a really tidy system. It’s good to

fit, the guys like it and it’s very neat. On this

installation, powder-coated to the same colour as

the bi-folding doors it melts away into the doors.

You don’t really see it.

“It’s by far and away our preferred system

because it removes the complexities associated

with installation of standard systems and that

means we spend less time on site.”

Contact Bohle:

0800 616151

www.bohle.com

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

JULY/AUGUST 2020 TI 29


Door Updates

PINK DOOR RANGE FOR KELLY

DoorCo has launched an exclusive range of pink doors in support of We Mind & Kelly Matters,

a mental health awareness and suicide prevention charity, set up by Glazerite’s John Hewitt in

memory of his daughter Kelly. 20% of door blanks sold from the pink range will go to the charity.

For further info on all these updates and more, visit www.total-installer.co.uk

Dan Sullivan said: “During lockdown we did some reviews on our products and in particular, colour.

There was a lot of talk about pink doors and we remembered Kelly Hewitt because pink was her favourite

colour. We had a good relationship with Kelly when she worked at Glazerite and we were all affected by

her suicide. We were aware of Kelly’s Heroes, the cycling challenge John and his friends are undertaking

in August and wanted to show our support...So what better way to support We Mind & Kelly Matters than to create a pink door in Kelly’s honour.

“We’ve created an exclusive collection of four doors, each one in a new shade of pink. We’ve opted for a more traditional style, using our best-seller

Carnoustie and half-glazed Lytham, but adding a modern twist with brand new exclusive glass options, some designed by Jeyda, and all produced for us by

RegaLead. The design is completed with the stunning Rose Gold Sweet hardware from Brisant.” www.door-co.com

VALUABLE OPPORTUNITIES ON THE HORIZON

Composite door supplier, Distinction Doors, believes that the government’s Green Homes Grant

scheme will create valuable opportunities for those who fabricate and install its doors.

Bethaney Larkman, marketing manager for Distinction, said of the initiative, set to launch in September:

“We provide the most energy efficient composite door on the market, so, if insulated composite doors

qualify for the grant, we are the ideal choice for those wishing to take advantage of the scheme.”

Distinction says its GRP composite doors were proven to be 19% more thermally efficient than a

48mm solid timber core composite door and 17% more thermally efficient than a 44mm traditional timber

panelled door, after testing at the University of Salford’s Energy House. The doors also achieve energy

ratings between A and C, with A delivering the best performance levels. www.distinctiondoors.co.uk

PATIO DOOR INTEREST 'GOOD NEWS FOR INSTALLERS'

Reports of record levels of interest in patio doors despite the impact of Covid-19 will be good

news for savvy installers. That’s the view of Allan Little, production director of Gloucester-based

aluminium specialist CDW Systems.

According to Allan, CDW Systems’ range of patio door products will provide a valuable route to market

for ambitious installers. He said: “Lockdown has seen homeowners gain a new appreciation of their

homes, while the recent spell of fantastic weather will have provided them with a renewed desire to

bring the outdoors in. With long-haul holidays off the menu for the foreseeable future, they will be

searching online for ways to invest in their homes and achieve it, and patio doors can provide the perfect

link between a home and garden.” www.cdwsystems.co.uk

STELLAR SYSTEM OFFERS EASY, SPEEDY FITTING

Stellar, the aluminium system from Epwin Window Systems, has been setting a new standard

for the industry ever since it was launched last year. And one of its features is proving more

important than ever at the moment: its speed and ease of fitting.

According to Epwin, there are several reasons why Stellar is so easy to fit. It is fully internally glazed and

it uses patent-pending knock-in beads which makes glazing rapid. The system has flat rebates so fitting

glazing packers is simple and because the frames are flat-backed, it’s simple to position them perfectly.

Installer Darren Young, of DP Young Joinery in Stoke-on-Trent, summed up the experience of fitting

Stellar: “I recently fitted my first Stellar bi-fold door and it was the best bi-fold I’ve ever fitted.”

www.stellaraluminium.co.uk

30 T I JULY/AUGUST 2020

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST



Glass installation

A SAFE RETURN TO THE OFFICE

As businesses become operational again, while complying with government guidelines

post-lockdown, Simon Boocock, managing director of CRL Europe, looks at how the

installation of glass screens in offices could present an opportunity for installers

Glass has often been used in

office design, to zone large,

open-plan areas and to

enhance the feeling of light space.

In a new pandemic era, glass

partitions take on an even greater

significance in office interiors,

creating a hygienic barrier against

the spread of germs and helping

people to social distance.

With more businesses in England

now being encouraged to re-open

in a Covid-secure way, installers

are likely to be called on to fit

appropriate glass screens to help

employees feel confident and safe. In this ‘new

normal’ world it is important that, while social

distancing measures continue to be adhered to,

offices convey a sense of what is familiar so that

staff and visitors feel confident in returning to

them.

Open-plan offices have long been a popular

layout choice, because they encourage team

work, create a sense of collaboration and make

the workplace a pleasant and sociable place to

be. For a lot of people, working from home for

months has meant an abrupt end to this way of

working and many won’t have had any contact

with colleagues other than on video calls. It is

important, therefore, that installers are able to

offer a solution that doesn’t impact negatively on

the open-plan and cohesive feeling of the modern

office environment, and glass partitions are an

effective solution to this.

Glass screens can be used to provide a physical

barrier to the transmission of respiratory

illnesses, yet as a fully transparent material, still

enable close interaction between colleagues.

Workstations can be retro-fitted with

glass screens without the need for very

much reconfiguration of the space itself.

“A glass screen is a

visible statement that

will help reassure

returning staff”

Glass can also be easily cleaned at regular

intervals to maximise hygiene levels.

While not causing a visual obstruction and

enabling light and sound to flow as normal, a

glass screen is a visible statement that will help

reassure returning staff.

Glass screens in reception areas will be the first

visual sign of a Covid-secure working environment

for staff and visitors and the screen itself needn’t

detract from the design of the space itself, cause

an obstruction or take up a great deal of space.

Reception and entrance areas in general are a

high-risk zone as this is where there is the greatest

movement of people. There is often a constant

flow of delivery people and visitors, for example.

Glass can therefore be used to help maintain the

character of entrance spaces within the workplace,

Contact CRL:

01706 863600

www.crlaurence.co.uk

@CRL_Europe

while providing maximum

protection for all concerned.

Within the office itself,

workstations can be retrofitted

with glass screens

without the need for very much

reconfiguration of the space itself

at all. Being able to use glass

screens that are portable will be

key for many businesses looking

to adapt their offices to comply

with new health and safety

regulations fast. Simple and very

quick to set up, such screens will

have fittings that don’t need to

be screwed into furniture, which is good news for

those not wishing to make permanent alterations

or to potentially risk damaging existing fixtures.

Such workstation screens also help overcome the

challenge of social distancing in environments that

simply won’t allow for the 2m rule, thereby helping

more businesses to get back to business sooner.

Usefully, portable partition fittings are also

available in a variety of finishes so that the whole

thing can seamlessly blend into the environment

without looking out of place. Those with an antislip

base will be particularly useful for high traffic

areas around the office, while fittings that can

be easily extended to increase the width of the

barrier as required will be a good all-rounder

that can be adapted as required to ensure a

Covid-secure, safe and healthy workplaces going

forward.

32 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Established 1985

Steel Look

Heritage Range

Slimmest Aluminium

Frame On The Market

Frame Depth of Just

33 mm

Easy Installation - No Cutting Back

10 Year Guarantee

PAS 24 Security Tested

Double Glazed - Krypton Filled

Contact us for prices and marketing assistance

01268 681612 | sales@duration.co.uk | www.duration.co.uk


Fire glass installation

WHY YOU SHOULD NEVER TAKE

SHORT-CUTS WITH FIRE GLASS

With fire glass a critical component in the integrity of a building’s passive fire protection,

Steve Goodburn, business development director at Pyroguard, explores the factors to

consider when replacing glass in an old system as part of a retrofit or refurb project.

As the construction industry and economy

starts to recover following the coronavirus

outbreak, retrofit projects are predicted to

become a growing market for glazing installers.

With fewer new-development projects taking

place, budgets and attention may instead be

focused on refurbishing and improving our

existing buildings. For example, this could involve

replacing traditional wired fire glass with modern,

more aesthetically pleasing fire glass, improving

a building’s fire protection by replacing old glazing

with fire safety glass, or – for older buildings

– upgrading single glazing to double glazing,

assisting with both improved energy efficiency

and fire safety.

However, before approaching projects such as

these, there are various factors to be aware of –

some of which are unique to the retrofit market.

Dangerous misconception

There remains a common misconception within

the construction, glazing and fire safety industries

that fire glass itself, as an isolated product, is

enough to deliver protection against fire. This

could result in old glass being removed from an

existing window frame and new fire safety glass

simply inserted in its place, with the view that a

fire-resistant glazed system has been created.

This approach is entirely incorrect and could have

potentially devastating consequences.

It is first important to recognise that fire safety

glass is not a stand-alone product. Instead, it

is just one element in a fire protection system,

performing in conjunction with other components

to deliver the required level of fire safety.

A good example of this is fire doors. According

to recent figures, a shocking 76% of fire doors

inspected in 2019 by the Fire Door Inspection

Scheme (FDIS) were deemed as unfit for purpose.

This could be due to numerous reasons, such as

the door being installed incorrectly, issues around

smoke sealing and intumescent strips, or poorly

adjusted door closers. There are multiple factors

that make up its fire protection, going beyond just

the door itself.

In Dame Judith Hackitt’s review into UK Building

Regulations and Fire Safety, she talked about the

importance of taking a system approach to the

specification and testing of building products; to

consider and evaluate how products will perform

together, once in-situ. With this in mind, it is vital

that fire safety glass is considered, and tested, as

part of a total system, including the glass, frame,

intumescent strips and any other components.

Practical pointers

So, what does this mean in practical terms? You

may be working on a retrofit project where you

are replacing ordinary window glazing with fire

safety glass and the existing frames are standard

aluminium. Even if you were to replace the old

glass with fire safety glass, the frame is not likely

to be a fire rated system.

34 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Contract Talk

In the case of a non-fire rated aluminium frame,

without cooling inserts, the aluminium metal is

likely to melt in the event of a fire, rendering the

glazing’s fire protection value useless.

Pictured below and left: A fire safety glazing system was

created at Marr College using the original timber window

frames in-situ and the installation of Pyroguard toughened

glass with the appropriate glazing seals

Likewise, if you are working with simple steel

frames that haven’t been fire-rated, PVC frames

or timber frames, where the wood density is too

low or the sections too narrow, the result could be

equally devastating.

Regardless of the classification of fire safety

glass being installed, it will only perform as

intended if it is correctly installed within a

suitable frame. It is because of this that test

evidence – as a complete system, including

the frame – is so vital, for only then can you be

assured of its performance.

“It is vital that you

consider the firesafety

glazing as a total

system, as opposed to

the glass product in

isolation”

On any retrofit project, you therefore need to first

identify exactly what type of frame is already insitu

in the building and take this information to

your fire glass manufacturer or supplier, who will

be able to offer specification and technical advice.

Existing (or new) fire test evidence can be used

to evaluate the current frame, its suitability and

ensure the correct fire glass product is installed.

Alternatively, depending on the existing frame, it

may be safer and more cost-effective to replace

both the glass and the frame with a fully fire

tested and approved system.

Whichever approach is taken, you can be

confident that a fire-safe system will be

constructed, one that will perform as intended in

the unfortunate event of a fire.

Marr College refurb

The refurbishment and expansion of Marr College,

in Troon, Scotland is just one example. Due to the

building’s listed status, it was important to ensure

that its architecture and heritage was preserved

and respected, while simultaneously making the

building more suited to modern demands and

ensuring the necessary safety requirements of

today’s building regulations were met. With the

help of Pyroguard’s technical team and the use of

existing test evidence, a fire safety glazing system

was created using the original timber window

frames in-situ and the installation of Pyroguard

toughened glass and the appropriate glazing seals.

While retrofit projects may, on the surface, seem

straight forward, approached incorrectly the

consequences could be severe. It is vital that you

consider the fire-safety glazing as a total system,

as opposed to the glass product in isolation.

With fire testing and test evidence being central

to ensuring a fire safe glazing system is installed,

seek out technical and specification advice from

your fire glass supplier first.

Contact Pyroguard:

01942 710 72

www.pyroguard.eu

@pyroguard

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

JULY/AUGUST 2020 T I 35


Roofs & rooflights

TAKING ADVANTAGE WITH TILES

A high-performance tiled conservatory roof system is an attractive prospect for homeowners

looking to expand their living space amid the Covid-19 pandemic, and according to solid

roof system supplier SupaLite, it’s time for installers to reap the benefits...

W

ith a spike in Google searches for

‘conservatories, ‘home office,’ and

‘home gyms’ since lockdown, it appears

that the home is set to change from a living space

to a multi-functional space.

And according to SupaLite, that’s good news

for registered installers of its tiled roof system,

for which, the company expects, demand will

increase as a result.

Steve Hacking, managing director of Prestonbased

SupaLite, said: “Despite the country slowly

easing out of lockdown, people are finding that

working from home, whether full-time or parttime,

is the new norm. And, despite gyms being

given the go-ahead to open their doors again,

many are not willing to take that chance, and

instead want to continue exercising at home.

“With a potential

second wave of the

virus this winter,

getting extra space

sorted at home is the

number one priority

for people”

Steve Hacking, SupaLite

“And with the recent news that there could be a

potential second wave of the virus in the winter,

getting the right extra space sorted at home for any

eventuality is the number one priority for people.

“They will be looking at ways to achieve it,

whether through replacing their inefficient

conservatory with a retro-fit product or investing

in a brand-new conservatory, complete with a

high-performance solid tiled roof.”

A space transformed

The SupaLite tiled roof system uses lightweight

aluminium beams and rafters, 100mm highdensity,

humidity-proof insulation and highperformance

ExtraLight roof tiles to achieve a

U-value rating of 0.18W/m²K.

It undergoes thorough testing and is subject to

extensive research, producing what SupaLite

describes as a compliant, resilient product, which

is compatible with all roof styles. Easy-to-install

and fully accredited for Building Regulations

approval, the SupaLite system is capable of

transforming any tired conservatory into a

welcoming living space, free from wind and rain

noise, leaks, and extreme temperature fluctuations.

“The SupaLite system instantly transforms a

conservatory into a usable space all year round,

opening up a whole host of possibilities for

whatever the homeowner has in mind, whether

that’s an office, gym or an extra space to relax,”

said Steve.

Take advantage

While the SupaLite tiled roof system is a market

leader when it comes to high-performance, the

company says it’s the support that it provides

alongside its product that sets it apart.

The company now has a dedicated training space

and showroom site near its headquarters in

Preston for its partners to utilise.

And along with its original SupaLite roof, it

offers solutions to suit all types of conservatory

and orangery and a full range of design and

customisation options across all roof systems,

with the showroom and the training refreshed

and updated regularly. The company says that

becoming a SupaLite Registered Installer has

never been easier.

Continued on page 38

36 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


We make money with

AluFoldDirect

Installers first choice for aluminium

delivered in

ONE

WEEK

unglazed

TWO

WEEKS

glazed

ORDER NOW

Call: 01706 260700

Email: info@alufolddirect.co.uk

www.alufolddirect.co.uk

Bi-Fold Doors • Sliding Doors

Slimline Windows • Commercial Glazing

EVERYTHING ALUMINIUM ON TIME EVERYTIME


Roofs & rooflights

Continued from page 36

“After months of lockdown, homeowners have

gained a new appreciation of their homes with a

renewed desire to increase their living space and

the way the industry has bounced back in the last

month or so has backed that up,” added Steve.

“People have been used to spending Monday-

Friday at home instead of in the office or at the

gym, and the reality is things may not change for

a while yet, so this will be a boost for the industry

and home extensions. And with the Summer

Budget announcing the abolition of stamp duty

up to £500k, there will be even more incentive

for homeowners to invest. It really is the time for

installers to take advantage.”

“The SupaLite system

instantly transforms

a conservatory”

Steve Hacking, SupaLite

Contact SupaLite:

01772 828060

www.supaliteroof.co.uk

@SupaLiteRoofs

Case Study: Renaissance reports solid success

Conservatory specialist Renaissance Conservatories has seen great success since adding highperformance

solid tiled conservatory roof systems from SupaLite to its range.

The Devon-based company, which also provides high-quality PVC-U and aluminium windows and doors,

has been offering SupaLite tiled conservatory roofs since 2014 and they have become hugely popular

with customers according to Renaissance Conservatories director, Ben Cogavin.

Ben said: “For homeowners, a fully functioning conservatory really is a wonderful space and a SupaLite

Tiled Conservatory Roof allows it to perform to its maximum. Thanks to its amazing energy efficiency it

retains exceptional amounts of heat in the winter and keeps the temperature cool during the summer,

meaning our customers can take advantage of the glorious weather in Devon.”

A SupaLite roof uses lightweight aluminium beams and rafters, 100mm high-density insulation and

high-performance ExtraLight roof tiles to achieve an exceptionally low U-value rating of 0.18W/m²K.

Ben added: “As a family-run business we pride ourselves on offering the best products for our

customers and being one of the few SupaLite approved installers in Devon ensures we can do that.”

HOWELLS OFFERS SUPPLY CHAIN STABILITY

Howells Patent Glazing says it understands

the value of a robust supply chain partner,

and as such, has increased capacity to

manage a notable rise in orders as customers

seek stability and continuity of supply.

Specialising in the design and manufacture of

glazed products, including rooflights, canopies

and patent glazing bars, Howells offers supply

only and supply and fit options for both

domestic and commercial applications.

One of the advantages of the supply only

service is Howells’ white label offering, where

both the products and delivery vehicles are

unbranded to give customers greater flexibility,

manageability and profitable opportunity.

The completed rooflight is assembled in the

factory and photographs shared with the

customer, to minimise problems. Anything below

20ft is delivered ready assembled, while anything

over that is disassembled and then reassembled

(if requested) at the other end. Having already

been assembled, all the holes are pre-drilled, and

Howells says it will fit first time.

Operating two storage areas allows the Howells

team to stockpile aluminium bar in a variety of

sizes and powder-coated finishes, alongside a

selection of glazing.

Unbeholden to a systems house, every

rooflight system is bespoke; designed and

manufactured by Howells in an ISO 9001:2015

certified facility.

Products are independently tested for weathertightness

(BS 6375 Part 1) and resistance to

snow and permanent load (EN 14351). They

are also PAS 24 certified and achieve Secured

by Design status.

Installers benefit from written instructions

with every delivery and can access installation

video guides. The company also offers a

Rooflight Familiarisation Workshop, the first

GQA approved rooflight course in the UK,

alongside an online familiarisation workshop in

slimline rooflight assembly.

www.howellsglazing.co.uk

38 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Get FENSA Approved and start

winning more work.


Remote selling guidance

YOUR GUIDE TO SELLING SAFELY

As we continue our efforts to keep the coronavirus at bay while going about our daily

business, Andy Ball, managing director at Balls2 Marketing, reveals his top tips for

adapting to remote selling practices in order to minimise home visits.

With the UK starting to return to some

level of normality, the effects of

coronavirus are likely to be felt for a

long time. For installation companies, this means

making some adaptations to the way they do

business, especially to help limit the number of

visits to a home.

At Balls2 Marketing, we’ve done the research

and created a guide packed with advice on how

installers can adjust their sales techniques,

make the most of cost-effective online tools and

software and make sales remotely. So, the only

time you need to visit the property is for survey

and installation.

Here are our top six tips for getting going

with remote selling:

1Choose Your Platform

There are plenty of free options available for

video calls. Zoom, GoToMeeting and Google

Hangouts are all simple to set-up and use and

there are free options available.

We have a quick video guide to Zoom conference

calling on our website to help you get started. It’s

a good idea to practice video calls with family and

friends to check you can be seen and heard clearly

and get confident with screen sharing.

2Prepare Your Space

Even though you’re selling online, first

impressions still count, so make sure

that you and your surroundings give the right

representation of your business. It is worth

investing in a good webcam with a noise-cancelling

microphone. This will make the world of difference

to how you look and sound on screen.

Avoid sitting with a window behind you as

this can make your face look like a silhouette

and make sure your space is away from any

distractions. Also, turn off your phone or mute all

notifications during your call.

3Lead Generation

Social media and your website are both

great ways to get enquiries. Facebook has

everything you need and can help you massively

with remote selling. Try chatting to homeowners

via Messenger and add the Book Now button to

create an easy way for potential customers to

book a remote consultation with you.

The Balls2 Marketing Remote Selling Pack has been

approved by Certass

Your website can be your best salesperson, so

make sure that it is a great representation of your

business. Get those latest installation photos

uploaded from your phone and make sure that your

product and service pages are bang up to date.

4Be Available 24/7

Chatbots are a great way to be available

to answer questions 24/7, even if you’re

installing on site or busy on another call. These can

be easily added to your website or Facebook profile.

Window and door design apps are a great

low-cost addition to your website and will help

generate sales leads on your site. They are

particularly popular with homeowners searching

for home improvements in the evenings or at

weekends, when you may not be available to take

phone calls.

5Plan Your Call

Schedule a time for your video consultation

and treat it just like you would a first

survey. Using calendar scheduling apps will help

you get organised. You can try the Facebook ‘Book

Now’ button, or try something like Calendly which

will send homeowners an invitation via email.

You can also use our free Consultation Checklist

to send to potential customers when you’re

arranging calls. It will give them a good idea of

what information you need from them to help

them achieve their dream installation.

6Design Tools

Adding design apps and software such as

composite door, bi-fold or window designers

to your website will help your customers to

visualise their new home. We’ve teamed up with

sales software experts, The Consultancy and

Windowlink to offer a range of great design and

quoting app options for installation companies.

These range from bi-fold door designers and

composite door configurators to full conservatory

design software packages.

We’ve spoken to top experts in remote selling

to get extra tips for installers to include in our

guidance. If you would like more help and ideas,

check out the Balls2 Marketing Remote Selling

Pack, which has been approved by Certass, and

is available free to download at:

www.balls2marketing.co.uk.

Contact Balls2 Marketing:

01332559406

www.balls2marketing.co.uk

@balls2marketing

40 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


WORLD-CLASS

SASH WINDOWS

ARE JUST THE

BEGINNING

You don’t get to lead the field with great products

alone. Our sash windows are world-class – the most

authentic, innovative sash windows on the market.

But that’s just the beginning...

OVER 40 YEARS OF

EXPERTISE

AWARD WINNING

PRODUCT RANGE

UNPARALLELED

PRODUCT INNOVATION

COMPETITIVE

PRICING

INDUSTRY LEADING

TECHNICAL SUPPORT

OUTSTANDING

MARKETING &

SHOWROOM MATERIAL

Call today on 01234 712 657

www.roseview.co.uk


Article Technology

TOP TECH TIPS FOR TRADESPEOPLE

With one fifth of tradespeople admitting that their working practices are outdated, Mhairi

McDougall, country manager UK and Ireland at roof window manufacturer Dakea, explores

the modern technology that’s changing the way tradespeople work.

It feels like every day there’s a new website, app

or piece of technology that’s promising to change

the way we live and work forever. While this

might be a slight exaggeration, there are definitely

a lot of technological innovations out there which

were unthinkable only a few years ago.

It’s important for the trade industry to stay

abreast of these advances, especially as in a

recent survey we conducted it was revealed that

1/5 of tradespeople are concerned that the way

they are currently working is outdated and 10%

admitted that they barely use any technology

during their daily work. 25% of the 500 roofers,

installers and local contractors we questioned

said that they believe the entire trade industry

needs to be better at adopting tech in the

workplace and a further 1/5 acknowledged that

they don’t use technology effectively.

With the current pressures on the construction

industry forcing trade professionals to work in

new and innovative ways, it’s imperative that

everyone has the skills required to work faster,

quicker, better and safer. To make sure that

tradespeople can get to grips with the technology

they need to know, we’ve created a selection

of guides that includes advice on key websites,

apps, tools and tech.

Video calls

With social distancing still encouraging us to

avoid face to face contact, video call technology

has never been more in demand. Using video

calls will also help you to save time when talking

to customers, as you no longer need to call round

to show them samples or see parts of the project.

Drones

Using a drone is a great way to get an idea of

the state of a roof without having to spend time

Modern technology means it’s never been easier to learn

new skills thanks to online training.

and money putting up scaffolding. With the right

drone and software, it’s even possible to get some

extremely accurate measurements and data such

as square footage, roof features, pitch, surface

area and slope. Drones can also help with health

and safety issues, as using the drone to carry out

survey work avoids having team members working

at heights.

Finance software

Finance apps mean you can record expenses on

the move and complete all finance processes

from the comfort of your van. As well as saving

time, moving to an automated digital process

could save you money, as updating receipts in

real time will ensure no records are lost. If this

sounds intriguing there’s quite a few options out

there to try, check out Xero, Sage or Kashflow to

get started.

Online lead generation

Online platforms provide multiple opportunities

for tradespeople to get their name out there. Once

a little time has been spent building up an online

presence, this can become a great way to funnel

new business opportunities to your inbox with only

minimal time investment. A couple of places to

make sure you appear in online searches include

social media websites and online directories. Make

sure that your presence appears professional and

encourage customers to leave as many reviews as

possible on your profiles.

Training

It’s never been easier to learn a new skill

thanks to online training. YouTube, for example,

holds a wealth of instructional videos and

many manufacturers have uploaded helpful

guides on how to install their products. If

you’d prefer a more formal education, check

out online compliance and training platforms

like Citation or Able Skills. These allow you to

sign up to comprehensive online courses and

earn certificates to prove you’ve completed the

training.

We hope that you’ve found the advice in this article

useful and that it’s encouraged you to embrace

a new type of technology as part of your daily

work. Just remember that it’s never too late to

embrace new tech and sometimes you don’t know

how much it’ll help until you’ve given it a go. If

you’d like more advice on any of the above or on

similar ideas for getting stuck into new technology

for tradespeople, visit www.tradematters.co.uk/

technology to download our free guides.

Contact Dakea:

www.dakea.co.uk

@dakea_uk

42 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Flush-fitting, with a simple, elegant beauty,

Cedral Click brings a low-maintenance modernity

to any commercial or residential application

Easy to install

UV resistant

Low maintenance

Factory applied colour

Water resistant


Article Smart Hardware

GETTING SMART ABOUT SMART

Giovanni Laporta, inventor and innovator of Smart Ready, considers how aligning the

interests of consumers, insurance providers, and most importantly, the industry, will only be

successful with the implementation of industry-wide compliance standards.

While our freedom has been infringed in

recent months, new standards

and regulations affecting

our behaviour have been vital for

our individual safety and for the

greater good. Throughout history

rules, laws and standards have been

developed as a benchmark of conduct

and provided behavioural guidance. Many

believe that a society without laws, would be a

society in chaos.

As an avant-garde reformer, I believe one of the

most important characteristics of benchmarks

and standards is that they help us to measure

and compare – and ultimately, push us to be

better by exposing mediocrity and complacency.

Compare apples with apples

In practical terms, standards affect us all, every

day of our lives. Whenever we buy something or

use a service, there’s a high chance there’s a

standard to cover the product offering. Doing the

laundry, using the phone, driving a car, going on

holiday, choosing new windows and doors – there

are standards for all these kinds of things. These

standards make things better, whether that’s

easier to use, safer, improved quality, or fit for

purpose. Standards can highlight what’s good

and what perhaps isn’t so good, so people have

peace of mind that they’re comparing apples with

apples, not apples with bananas.

Best practice from the start

When it comes to smart windows and doors, with

the industry still in its infancy, there is a golden

opportunity now for us all to commit to industry

leading and benchmarked best practice. The

Smart Ready standard ensures the technology

companies behind smart windows and doors are

delivering consistency and simplicity. Complying

Giovanni Laporta

“Standards can give

people peace of

mind that they’re

comparing

apples with

apples, not apples

with bananas”

with the Smart Ready standard for our industry

at least, will make sure consumers will not be

let down when, for example, it comes to long

battery life, the right chip-sets, reliable System

Handshake software, alarms, failproof back-ups

and fall-backs and protection from hackers. Smart

Ready promotes simplicity through a simple set of

requirements and works with all certified suppliers

to adopt mass market products, not smart tech

that has no real credible benefit to the homeowner.

Its conception is based on learning from past

experience and crafting fit-for-purpose standards

that incentivise innovation but still deliver what

consumers expect – and more.

Alarming presumptions?

An example. Having immersed myself in smart

home tech for the last five years, I’ve learned a

lot of things I didn’t know before. Worryingly, I’ve

discovered some shocking holes in the market

when it comes to the perceived security of

traditional domestic alarm systems.

Valued at about £1.5 billion and naturally working

hand in hand with our insurance premiums, did you

know that there is no alarm system (or alarm security

accreditation) that knows that doors and windows

are physically locked? Seriously, that’s nuts. Most

consumers will recognise – with some help from

the Aviva TV ads – they need to meet certain

specs for their insurance claim to be valid – be

that BS3621 for locks, or BS7950 for windows, for

example – but I question what kind of cover and

value this gives?

I suppose it’s all well and good to know you have

the right door or window lock fitted, but without

knowing for certain that its physically locked,

insurance companies are insuring based on

Continued on page 46

44 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


IN UNCERTAIN TIMES YOU NEED

A PARTNER YOU CAN TRUST

Sometimes, you need a safe pair of hands to help you navigate your journey.

Purplex is the trusted marketing partner across trade, retail and commercial

sectors. With deep industry knowledge and commercial insight, we have the

skills and resources to grow your brand and attract loyal customers.

Marketing Strategy

PR & Social Media

Branding & Creative

Website Development

Digital Marketing

Advertising and Lead Gen

Contact us now for a no obligation review or confidential advice.

@Purplexuk

/Purplex-marketing

/Purplexmarketing

/Purplexmarketing

Contact Us

Call 01934 808 132

E: grow@purplexmarketing.com

www.purplexmarketing.com


Article Home Improvement Updates

For further updates visit www.total-installer.co.uk

Continued from page 44

FRAMEPOINT INSTALLERS QUOTE £26M

assumption. Surely knowing for certain should

be a basic requirement? It’s flawed at the core.

Add this to the emergence of new smart tech

for doors and windows, something our industry

knows not too much about, and you can soon see

how a ‘Wild West’ could easily develop if we don’t

provide a framework as an industry.

Evolving the status quo of now

The status quo of now has been a natural

progression. It is a combination of how we sell

hardware, how we sell windows and doors, and

how we sell alarms. They are disparate, and

this fragmentation means nobody has asked

the questions that really matter. The door and

window sector hasn’t really ever thought about it,

and why would the alarm market want to change

anything that will affect its archaic hefty on-site

maintenance contracts?

Proof there’s real appetite from homeowners

to spend money on windows and doors is

plain to see in the latest activity statistics

from TommyTrinder.com. The value of quotes

prepared by installers on its Framepoint sales

app has doubled month-on-month through

lockdown, topping £26 million in June alone.

Chris Brunsdon, CEO of Tommy Trinder, said:

“Is it business as usual? No. But it’s business all

the same for installers that have found their ‘new

normal’ and are actively selling using our platform to secure the future of their companies. We’re

adding 30-40 new installation companies every month, and now have over 500 individual users.”

Mark Ramsey, managing director of Kent-based installer, Kestrel Home Improvements, who

subscribed to the app at the beginning of March, said: “During lockdown Framepoint allowed us to

embrace remote selling and keep building our pipeline.

“We sold 12 jobs over lockdown and 30 since, all using Framepoint. We’re booked until mid-

September and orders keep coming in!”

Mark continued: “There will always be customers who prefer face-to-face interaction, but we plan to

continue with remote selling in the long-term. We get more quotes done – and many customers prefer

it.” www.tommytrinder.com

Installers like Kestrel HI quoted for £26m projects on

Tommy Trinder’s Framepoint in June

“We are on the brink

of a monumental

security shift within

our industry”

We are on the brink of a monumental security

shift within our industry, and to ensure its

success, we have to build on strong foundations

and get it right now, so that we don’t waste time

fixing things later down the line.

Smart Ready windows and doors are going

to significantly disrupt the traditional alarm

market, so we need to show credibility at the

core. The eyes of the insurance giants, Avia, Axa,

AIG around the world will be on us, looking for

credibility, modern performance, relevance, and

functionality. Let’s not screw it up.

Contact Smart Ready:

smartready.com

www.linkedin.com/company/smartready

AN APP BUILT AROUND PEOPLE

Business Pilot, the cloud-based business

management tool for installers, has rolled out

its new single app solution which has been built

to simplify running an installation business,

regardless of the roles performed by its users.

Rolled out to all Business Pilot customers in July,

the new app has been developed to recognise the

fact that in many installation businesses, people

perform multiple roles.

With the flexibility to turn on and turn off functionality dependent on the work carried out by a

particular individual in a business, the app can be adapted to ‘real-life usage’.

“There are a number of systems that have gone down the route of creating multiple apps for

different functions, so they have a sales app, an installation app, a surveying app, and so on,” said

Elton Boocock, managing director, Business Pilot.

“That makes things more complex, you have to download multiple apps dependent on job function,

and it also doesn’t recognise the fact that in a lot of installation businesses people perform more than

one role, so for example the sales guy might also survey.

“We have built our app around people, not function. It allows you to give your team access to the

tools in the app to do their job regardless of the functions they fulfil and to turn-off the elements that

they don’t need.” www.businesspilot.co.uk

46 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


insulation

noise

security

secondary glazing

made simple.

simple to survey

simple to order

simple to install

simple to sell

window systems

Secondary glazing is one of the fastest growing sectors in the

industry, and offers simple sales with great profits. Should you

be offering it to your customers? The decision is simple.

phone: 01234 240404

web: incarnationwindows.co.uk

twitter: @IncarnWinSys


Health & safety

6 TIPS FOR GOOD VAN HYGIENE

Despite the easing of some restrictions, observing the new health and safety guidelines is

essential while the threat of Covid-19 remains. Below, Tim Alcock, of LeaseVan.co.uk, gives

his six tips to practice good hygiene and stay safe whilst inside or using a van

Hygiene is one of those things that everyone

is on top of whilst out and about in public

spaces, but it can soon be forgotten about

in the comfort of your own space, including that

of your van.

At the moment the majority of the population is more

clued up when it comes to hygiene than ever before,

as would be expected during a global pandemic, but

it’s important that this is related to our buildings and

vehicles, and not just personal hygiene.

“If you share your van

with other people, it’s

important to ensure

that masks are worn

and social distancing

is observed”

Getting into good habits such as cleaning down

tools after each person has used and touched them

and making sure everything is cleaned down before

being put into your van will help keep everyone

safer. If you share your van with other people when

travelling to or from work, it’s important to ensure

that masks are worn and social distancing is

observed as much as possible. It’s also important

to try and limit the amount of people who come in

contact with the van.

These are my six top tips when it comes to

practising safe van hygiene:

1Food

As tempting as it can be to have a drivethrough

or eat in your van, it’s better for you

– and the hygiene in the van – if you eat outside.

Find a park or pull over by a river and spend a

few minutes taking in the fresh air. It means that

you won’t find any crumbs in the van, helping

keep it tidier and more hygienic. Any rubbish you

may carry should also be disposed of straight

away. Keeping your van tidy is definitely more

hygienic, and it will have a positive impact on the

way employers and customers look at you.

2Sanitiser

Hand sanitiser is one of the easiest ways

to stop any germs you pick up being

transferred into the van. Get into the habit of

always sanitising or cleaning your hands before

you get into the van to reduce the number of

germs in the cab. Keeping sanitiser about your

person, and using it before you open the door is a

great habit to get into.

3Passengers

If you normally travel with a passenger,

it’s important that social distancing is

maintained at all times. It should also become

a habit to wear a face mask when sharing the

cab with another person. Try to also reduce the

number of people that come into contact with the

vehicle as much as possible.

4Clean

Give your van a good clean inside with an

antiseptic wipe at the end of every day or

in-between jobs. Pay special attention to places

you touch a lot, such as the steering wheel and

gear stick. However, make sure you don’t ignore

the harder-to-reach areas, such as pockets and

dashboards, as this is often where most of the

dirt collects.

5Tools

Wipe down all your tools as they enter

the van to ensure unwanted germs aren’t

brought in. This is especially important if several

people have been touching the tools – although

they should also be cleaned in between uses.

6PPE

Depending on the type of PPE you use and

how close you come in contact with other

people whilst on the job, it may be necessary to

wear a new set as you enter each new building

or place of work. Gloves will stop germs being

carried on your skin, but if you don’t take them off

or clean them before entering your van, the germs

will also be spread inside – ready for you to pick

them up if you drive with no gloves.

Contact LeaseVan:

0344 745 1616

www.leasevan.co.uk

48 T I JULY/AUGUST 2020 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


Market

Intel

New

customers

Diversify

1 New customers 2 MARKET INTEL 3 DIVERSIFY

Instantly target new customers

from our database of 60,000

fabricators, installers, builders,

contractors, merchants and

architects.

Access in-depth business

information to help your sales

team win more business - and

avoid bad risk prospects.

Open up new customers

and routes to market across

commercial, new build, trade

and merchants.

Insight Data’s online platform, Salestracker TM , is designed

to help sales and marketing people win more business.

Call 01934 808 293,

or email hello@insightdata.co.uk

for a free online demo.

www.insightdata.co.uk

@insightdata


V,T&W Updates

NEW XGT PRODUCTS FROM MAKITA

Makita has expanded its XGT 40V Max range of cordless power tools with four new brushless angle

grinders – engineered to deliver the power needed for high-demand applications, with the added

flexibility and improved safety of cordless. Also added to the range is the CF001GZ 40V Max ‘swing fan’,

ideal for keeping air circulating and staying cool in all seasons.

Brushless angle grinders GA022GZ, GA023GZ, GA028GZ and GA029Z have been added to the XGT 40V Max

line up. Launched in June 2020, XGT 40V Max is the highest power cordless solution from Makita – offering

the high-output, durability and fast charge times needed for high-demand applications.

To improve comfort on-site, Makita has also added the cordless, portable CF001GZ 40V Max swing fan to

its XGT range. The ‘ultra-quiet’ fan has three wind speed settings with a maximum air speed of 120m/min

- 190m/min, depending on the setting. The fan can run for up to 730 minutes when using a 2.5Ah battery

without oscillation, or 655 minutes using a 2.5Ah battery with oscillation. www.makitauk.com

COOL AND SMART THIS SUMMER

Everyone needs to be cool, dry and safe at work – to maintain wellbeing and efficiency on-site. That’s

why Snickers says its new Topwear will make work ‘a real breeze’ this summer.

With brand new LiteWork trousers and shorts, plus a special-offer 100% cotton t-shirt ‘two-pack’, Snickers

says there are three different easy-care colour and design options to complement whatever you’re wearing – at

work or play.

There are also new hoodies, sweatshirts and hi-vis ProtecWork protective wear in a range of styles and colours

that are super-light and quick-drying with advanced ventilation to keep you cool when it’s warm.

They all feature body-mapping designs for what Snickers describes as ‘an amazing fit, outstanding

functionality and long-lasting comfort – all day, every day’. www.snickersworkwear.co.uk

REWRITING THE RULES OF GRINDING

Norton has expanded its Quantum3 offering with the addition of a range of light comfort grinding

KLOBER’S

(LCG) discs for multiple applications. Faster, smoother and more precise than the 7mm counterparts,

Norton says these 3mm lightweight discs are ‘rewriting the rules of grinding’.

From tight spaces and t-sections to corners and curves – the new Norton Quantum3 LCG wheels grind

it all, providing easier access and control, and better visibility when in use. The new grinding discs remove

light welds, burrs and excess material quickly and effectively, while users can expect speed,

accuracy and comfort through reduced vibration.

Norton says the Quantum3 LCG discs are a cost-effective solution for smaller jobs that need

extra precision and are a great alternative to flap and fibre discs. www.nortonabrasives.com

For further updates visit www.total-installer.co.uk

STEP IN THE RIGHT DIRECTION: NEW GUIDE FOR EN131

Despite having been introduced to the UK over two years ago, WernerCo says there are still many

misconceptions around the EN131 standards and what this means to those working at height.

With this in mind, WernerCo has developed a guide explaining what the changes mean and to ensure

tradesmen are equipped with the right information when choosing a ladder. It will also explain in full the

two new classifications of standards and advise users on when to purchase new equipment. Paul Bruton of

WernerCo commented: “At WernerCo, we fully support the introduction to EN131 in helping to create safer

environments when working at height. However, in order to fully reap the benefits of the changes brought in by

EN131, it is important that tradesmen have the correct information in order to make informed choices about the

equipment they are using.” Download the guide: www.wernerco.com/eu/en/literature/en-131

50 T I JULY/AUGUST 2020

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST


You Wouldn’t

Climb A Mountain

Without The

Right Gear

So Why Settle For Second Best

When It Comes To Your Hardware?

Supplying Window, Door & Patio Door

Hardware Since 1975

Top quality products

with a MULTI-BRAND

security guarantee

We focus on innovation, security and reliablity

through our greenteQ product range, to help

our customers win more business.

info@vbhgb.com

www.vbhgb.com

@vbhgb

01634 263 300


FIT FASTER

WITH FEWER

CALLBACKS

Ultra slim window

system

IT’S TIME TO

DEMAND MORE

FROM ALUMINIUM

Choice of stepped,

contemporary and

flush styles

No onsite beading or gasketing means

quicker installations. While Sheerline’s

patented corner joint method means

an end to stepped frames, leaving a

beautiful true mitred finish through the

bead line that homeowners love.

Available from

11

Colours

from stock

including

Duals

and anodised

PAS24

1.4 U-value

W/(m²K)

Double glazed

Call 01296 66 88 99 for enquiries

or contact us for a quotation

Fax: 01296 66 80 48 | enquiries@garrardwindows.co.uk

www.garrardwindows.co.uk

More magazines by this user
Similar magazines