2019 Annual Report

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KEEPING FAMILIES CLOSE ®

KEEPING FAMILIES CLOSE ®

2019 Gratitude Report

Charleston

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We believe in the

HEALING POWER OF FAMILY

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KEEPINGFamilies CLOSE ®

Every family that relied on Ronald McDonald House Charities of

Charleston in 2019 has their own story. And although the details

of each family story are unique, there is always one common

element - hope. That came from you. Your kindness gives our

families hope - for a positive recovery, for seeing their child

smile, for taking their child home.

We are inspired by the strength of our guest families and

grateful for the endless amount of love and support given to

them by you, our volunteers, and our team. You may not get to

meet every family, but know that they feel the impact of your

support. We see it in the smiles of a child playing with Gardy

after a long day at the hospital, and in the way parents go from

strangers to friends who swap baby pictures and catch up over

dinner at the House. Your support provides not only the

physical space to families; but also, the emotional support

that is so critical during a medical crisis.

Our focus is always on maintaining this core mission of support

to children and families when it’s most important. At the same

time, we’re always looking for ways to enhance these services

and meet the needs of even more families who are dealing with

the unthinkable.

Thank you for making 2019 another great year. As we continue

to implement our multi-year strategic plan, I cannot wait to see

what we can accomplish in this decade, with your help.

Kenneth Bate

Chairman

OUR

Mission

Kathy ‘kp’ Papadimitriou

Chief Executive Offi cer

The mission of Ronald McDonald

House Charities of Charleston is to

create compassionate environments

and programs that provide families

the best chance of success in

caring for their child with

complex medical needs.

Because of you, our donors, RMHC Charleston saved families with children

at MUSC Shawn Jenkins Children’s Hospital approximately

$3 , 500,000

in the value* of out-of-pocket expenses, lodging, and meals last year.

Value based on current Federal Per Diem reimbursement standards for Charleston, SC in 2019

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OurPROGRAMS

Ronald McDonald House ®

RMHC Charleston is a safe haven for 32 resident families every night, nurturing the entire

family in addition to the critically ill child. Our House provides the comforts of home –

including comfortable beds, warm meals, living areas, kitchen and laundry facilities, and

Gardy, our four-legged friend.

In 2019, there were 929 family stays.*

*40 of the stays were through an Airbnb Pilot Program.

BabyBLOOMS (Bond-Learn-Observe-Organize-Monitor-Support)

BabyBLOOMS offers support and resources designed to strengthen and assist families as they

move from the hospital to home. Through weekly learning and activity sessions, BabyBLOOMS

seeks to enhance the parenting experience using evidence based practices, while creating an

opportunity to enrich bonding, infant care, and development.

In 2019, 431 family members participated.

Day Pass Program

Not all families need overnight accommodations, but they may need a place to rest and regain

strength while their child receives care. In an effort to serve more families in need, families

on our waiting list or who live locally, but still too far to commute back and forth, can enjoy a

shower, a home-cooked meal, or a smile from Gardy, all just steps from MUSC Shawn Jenkins

Children’s Hospital.

In 2019, 304 day passes were used.

Gardy, The House Dog

Gardy, our 6 year old mini labradoodle, works and lives here at the House. He is on-call 24

hours a day, spreading love and comfort to our families when they need it most. Dubbed our

‘Guardian Angel’, Gardy is named after Brett Gardner, a player with the N.Y. Yankees, who

graciously sponsored him with his wife Jessica.

Gardy’s other close friends include: The Animal Medical Center of Mount Pleasant, Susan’s VIP

Grooming, and Royal Canin USA, who have all donated their services and products.

Red Shoe Society

A group of young professionals working together for good. The

Red Shoe Society (RSS) serves as a philanthropic arm of RMHC

Charleston. The RSS seeks to engage, empower, and inspire

young professionals to participate in philanthropic and leadership

endeavors while building awareness for our organization.

As stewards of RMHC Charleston, RSS members work together

to raise money, donate their time, and provide needed volunteer

efforts to benefi t the House.

In 2019, RSS members raised over $11,500 through their

annual dues, social events, and annual fundraiser!

2019 RSS Board Members:

Sarah Burbridge - President

Ryan Espy - Vice President

Amber Nyberg - Secretary

Allie Darby

Emily Fleming

Amie McInerney

Laura Taylor

Margaret Todd Truluck

Thomas Szymanski

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KEEPING FAMILIES CLOSE ®

Junior Board

In an effort to promote leadership, community

awareness, and philanthropy in our local youth, RMHC

Charleston formed the Junior Board in 2007. The Junior

Board is designed for junior and senior high school

students who learn fi rsthand the different forms

philanthropy can take by participating in meaningful

service and fundraising activities.

Scholarships are awarded for leadership, creativity,

and service.

2019-2020 Scholarship Winners:

$1,000 Leadership scholarship –

Emma Stockton

$750 Visionary scholarship –

Hope Lanier

$500 Pacesetter scholarship –

Bryan Lassoe

Honorable Mention -

Laura Glanville

GLOBAL RONALD McDONALD

HOUSE PROGRAM IMPACT

Research shows that a Ronald McDonald House program, which is a core program of Ronald McDonald House

Charities ® , helps families worldwide stay close to their children while receiving hospital care, increasing the

caregivers’ ability to spend more time with their child, interact with their clinical care team, and participate in

medical care decisions. It also allows siblings and other family members to be present and engaged.

Why do families stay at a Ronald McDonald House?

Children whose families stay at a Ronald McDonald House tend to be the sickest, have

traveled the furthest distances for care and spend the longest time in the hospital. The

Houses allow families to access the best medical care for their child and being nearby

helps children heal and cope better together. 1

Positive Overall Hospital Experience Studies show that families who stayed at a Ronald

McDonald House reported a more positive overall hospital experience than families who

did not. 2

Better Perceived Quality of Life Researchers found that children and their parents, who stayed

at a Ronald McDonald House, had a better perceived quality of life than expected for

children with chronic diseases. 3

Proximity to Hospitals The proximity of Ronald McDonald House programs to hospitals provides important benefi ts

for children and their caregivers, such as improved psychological well-being and better perceptions of their child’s

recovery. 4

1. Lantz et al., Journal of Health Organization and Management (2015)

2. Franck et al., Medical Care Research and Review (2015)

3. Sanchez et al., Archivos Argentinos de Pediatría (2014)

4. Franck et al., Families, Systems, & Health (2013)

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TheMAHAFFEY FAMILYStory

Last year, on New Year’s Eve, I

was transferred from Coastal

Carolina Hospital in Hardeeville,

SC to MUSC Children’s Hospital

in Charleston, SC because I had

a small rupture in my placenta. I

was 32 weeks pregnant and had

no idea what to expect next. I

spent New Year’s Day just praying

that doctors would send me home

even if it was on bed rest. But at

the end of the day, right after my

husband was already home (we

live 2 hours away), the doctor told

me they needed to take me in for

an emergency C-Section. At only

32 weeks I was so scared. Luckily

all went well. My baby girl,

Olivia, was healthy, but very

tiny and needed to stay in the

hospital. I was scared, stressed,

and emotional all at the same

time. I had no idea what I was

going to do, and where I was

going to stay. Someone at the

hospital mentioned Ronald

McDonald House Charities of

Charleston. I wasn’t familiar with

it so my husband called and they

put us on a waiting list. We didn’t

know what to expect but we got

the call 2 days later saying a room

had opened up. RMHC Charleston

is literally right across the street

from the hospital.

“The House was a

ray of light during

those first rough

days... and it really

makes a big

difference knowing

you can be closer

to your children.”

–Fabianna Mahaffey

The House was a ray of light

during those fi rst rough days. The

room had 2 beds, which

was perfect because

my mother-in-law stayed with

me. There was even a Hospital

grade pump in the room! It was

so convenient. Everyone was so

nice and welcoming, and always

asking us if we were OK or if we

needed anything. All the meals

were brought to the House by

different volunteers, and the

families were given all the

necessities they needed.

It is so comforting knowing that

organizations like RMHC Charleston

exist to help all of us with little

ones in the hospital, and it really

makes a big difference knowing

you can be closer to your children.

I will be eternally thankful to

everyone at RMHC Charleston for

all the help, the love, the words

that gave me strength to keep

going, and for a place to stay and

food when I needed it the most.

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KEEPING FAMILIES OurImpact CLOSE ®

2019: OUR YEAR IN NUMBERS

NUMBER OF

PEOPLE SERVED

LONGEST

STAY

5,153

238 6,816

AVERAGE STAY

PER FAMILY

nights

12

nights

miles

GREATEST

DISTANCE TRAVELED

(VLADIVOSTOK, RUSSIA)

10,798

NUMBER OF FAMILY NIGHTS

OF LODGING

929

NUMBER OF

FAMILY STAYS

744

NUMBER OF FAMILIES’

REQUESTS TURNED AWAY

GUEST ROOM USAGE BY DIAGNOSIS

Heart

33%

Premature 15%

TOP 10 SC COUNTIES SERVED

1. Horry

2. Beaufort

3. Greenville

4. Florence

5. Spartanburg

6. Georgetown

7. Richland

8. Berkeley

9. Anderson

10. Orangeburg

Other

28%

Cancer 11%

Respiratory 7%

Neurology 6%

93%

from SC

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VOLUNTEERImpact

The volunteers who help our families, whether it’s answering phone calls, organizing closets, making

lunches, assisting at a special event, or providing meals for our families, are simply invaluable. Nearly

4,500 generous, kindhearted volunteers gave their time and talents last year to care for our families

and most importantly, to give them hope.

VOLUNTEER view

“I recently retired

and wanted to give

back. Because I

personally experienced

the loss of a

child and a NICU

stay for another,

volunteering at the

House holds a

special meaning to me. RMHC Charleston

provides a safe haven for parents experiencing

the worst days of their life by providing food,

shelter, and support. I have also met so many

wonderful staff.

I have volunteered to bake, to be part of a

group providing meals, assembled On-the-

Go Meal Kits, collected Wish List items from

my neighbors, and even was fortunate enough

to be Santa’s helper on Christmas Day. I

cherish each moment I spend supporting

RMHC Charleston, and believe that it is truly

the ‘The House that Love Built ® ’!”

14,689

NUMBER OF

VOLUNTEER HOURS

$373,541

EXPENSES SAVED

4,404

NUMBER OF

VOLUNTEERS

3,161

NUMBER OF MEALS

PREPARED BY VOLUNTEERS

- Pat Good - House Volunteer

RMHC Charleston volunteers helped save the House

$373,541.27

in expenses in 2019 through their time, talent, and effort.*

But, the truly invaluable outcome was their caring

accomplishments for the families in need.

*Based off Independent Sector Value of Volunteer Time of $25.4 Per Hour.

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DONORImpact

4,832

NUMBER OF

DONORS

100%

RMHC CHARLESTON

BOARD MEMBERS

GIVE BACK

2,959

NEW DONORS

85%

INDIVIDUAL

DONORS

KEEPING FAMILIES CLOSE ®

Our Community

Hosting a Facebook fundraiser, gathering friends for

a wish list drive, collecting pop tabs, or organizing a

fi shing tournament are just a few examples of how

our amazing community helps our families. Their

thoughtfulness and time,

and of course the funds

they raise, make a difference.

Their efforts not

only inspire others to get

involved, help and give

back, but also expand

the hope that’s provided

to our families focusing

on their sick children.

DONOR view

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“As a pediatric anesthesiologist at MUSC, I see on a daily basis the strain that having

a child in the hospital, whether for a night or several months, can put on families.

From taking Gardy on walks when I fi rst moved to Charleston, to monthly dinners

prepared by a group from the hospital, I’ve greatly enjoyed donating to Ronald

McDonald House Charities of Charleston to help fulfi ll their mission to keep

families close and allow them to focus on what’s most important.”

- Christopher Heine M.D.

A huge thank you

to our in-kind donors who contribute wish list items,

cook meals for our families, and offer supplies and

services to the House! In 2019, these gifts totaled:

$386,072


FINANCIALImpact

Ronald McDonald House Charities of Charleston is an independent IRS designated 501(c)(3) and

is tasked with raising its own funds each year. Individual donors, corporate partners, foundations,

and grants, along with multiple special events, enable the House to operate efficiently and

effectively with annual revenues of $3,190,746 in 2019.

Program Funds

$184,499

10%

Company &

Organization

Contributions

$149,517 | 8%

3rd Party

Fundraising

$150,016

8%

Individual

Contributions

$428,485

24%

Grants

$125,759

7%

In-Kind Contributions

$386,072 | 21%

McDonald’s

$52,334 | 3%

Signature

Events, Net

$319,761 | 18%

SOURCES OF

REVENUE

Total Revenue: $3,190,746

Operations*: $1,796,443

Capital Campaign: $1,394,303

*Used for chart percentages

Total Net Assets: $8,279,318

Program Expenses

$1,486,521 | 81%

EXPENDITURES

Total Expenses: $2,149,364

Operations*: $1,818,416

Capital Campaign: $330,948

*Used for chart percentages

RMHC Charleston receives $0

in federal or state grants.

100% of the donations stay in our

community and to support

the families we serve.

Administration

$154,757 | 9%

House

$1,445,037 | 79%

Family Room

$25,920 | 1%

BabyBLOOMS

$15,564 | 1%

Fundraising

$177,138 | 10%

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OurPARTNERS

Business

Partner Spotlight:

Charlestowne

Hotels

“Since its founding 40 years ago,

hospitality has always been the

cornerstone of Charlestowne

Hotels’ core values. Charlestowne

has always made care

for guests and for employees its

highest priorities. Supporting

Ronald McDonald House

Charities of Charleston is a

natural fit for the Lowcountry-based

hotel management

company. The warmth, care, and

generosity the staff of RMHC

Charleston show their guests

are exactly what the team at

Charlestowne seek to provide

their hotel guests on a daily

basis. The Charlestowne Hotels

team couldn’t be more excited

to partner with RMHC

Charleston and support this

phenomenal organization.”

– Chris Harvey -

Operations Manager

McDonald’s, Our Mission Partner

One of our largest supporters

is the Low Country McDonald’s

owner/operators who have

generously helped thousands

of families since we opened

our doors 36 years ago. Their

support happens in many ways

including hosting restaurant

campaigns, serving on our Board

of Directors and committees,

donating and preparing meals

for our families, and sponsoring

special events.

In 2019, McDonald’s unveiled

Round-Up for RMHC where

patrons can support families

with sick children by choosing

to round up their total at the

counter or drive-thru.

In 2019

customers at our local

McDonald’s restaurants

contributed over

$50,000

in store fundraisers,

Round-Up for RMHC, and

RMHC Donation Box Programs.

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We are grateful to our corporate

Business Partners who continue to make

a difference through their generosity.

AAP

Adams Outdoor Advertising

Anchor Sign

Charlestowne Hotels

Children’s Cancer Cooperative

Crews Chevrolet

Crews Subaru of Charleston

Kiawah Development Partners, LLC

McDonald’s - Charleston

MUSC Shawn Jenkins Children’s Hospital

Phillips Industrial Services

Select Health of South Carolina

State Farm - Troy Herndon

Board of Directors

Officers of the Board and

Executive Committee

Ken Bate | Chairman

Tom Butz | Vice Chairman

Brett Lashley | Secretary

Ellen Cole, CPA | Treasurer

Patti Hart, CPN, NE-BC, MSN, RN |

Medical Representative

Bob Horne | McDonald’s

Owner/Operator Representative

Alvin Williams | Personnel

Members at Large

Jim Booth

Johnny Bouvette

Robert Crews

Mark Elam, J.D.

Amy Hauser, BSN, MBA, MHA,

RN, NEA-BC

Barbara Kraemer

Bill Lacey

Chris Matthews, CPA, CGMA

Felicia Preston, J.D.

Lisa Quadrini, CFP ®

Mary B. Ramsay, J.D.

Greg Taylor

Courtnay Thompson

Chris Valdes, J.D.

Conrad Williams, M.D.

Honorary Board Members

Horace Curry, Jr.

Charles P. Darby, Jr., MD

Emory S. Main

Bert Hefke, Chairman Emeritus

Bill Walsh

81 Gadsden St. Charleston SC 29401

RMHCharleston.org | (843) 723-7957

@RMHCCharleston | #KeepingFamiliesClose

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