Waikato Business News September/October 2020

production3

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

SEPTEMBER/OCTOBER VOLUME 28: ISSUE 9 2020 WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS

hey mama

Exercise entrepreneur keeping

women connected. Page 9

COLLARING THE MARKET

Agritech startup moves fast and

thinks big. Page 13

BUSINESS AWARDS

Fifteen finalists chosen for Westpac

Waikato Business Awards Page 22

‘much needed housing’

for city centre’s

doorstep

Artist’s impression of Jack’s Landing street view

By RICHARD WALKER

With residential land at a premium in central

Hamilton, a rare development will see more

than 100 homes built on a site close to the

city centre.

Three well known Hamilton

builders are combining

forces to create a

mixed community beside Innes

Common and just 2.5km from

the centre of the city.

The 4 ha site will feature

two, three and four bedroom

homes, with a set proportion

selling below Hamilton’s

average house price.

The 110 house development,

achieved under the now

defunct special housing area

legislation, brings together

Anthem Homes, Golden

Homes and Holah Homes.

They are the joint shareholders

of Quentin Residential,

which is buying the Quentin

Drive site off Jack House

Transit.

Dubbed Jack’s Landing in

honour of the long-established

house moving business, earthworks

will begin in November,

with building to start in April

and stage one completed by the

start of 2022.

Jack’s Landing is unusual

in central Hamilton as a large

tract of land zoned residential.

Featuring cycle and pedestrian

access to Rotoroa (Hamilton

Lake), the development

is set to help achieve the city

council’s goal of denser living

in the city.

Blake Richardson, of

Golden Homes, says they want

the development to contribute

to the council’s aspiration

for Hamilton to be a compact,

livable city.

“I think it offers something

that you don’t see really anywhere

else in Hamilton, which

is a mixed community close

to town with lots of amenities

close by,” he says.

Golden Homes co-owner

Craig Smith says communities

need variety. “So one of

the things we’ve tried to do is

make the houses with a range

that could fit all sorts of age

groups.”

He says the group also

wanted to give back, via

the affordable homes in the

development.

The former special housing

area (SHA) legislation provided

a mechanism by which

the land could be rezoned from

industrial to residential. That

came with the condition at

least 10 percent of the homes

Continued on page 8


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From the editor

Kia ora. A couple of

exciting startups with

their roots in the

Waikato feature in this month’s

issue.

Hey Mama, the brainchild

of Hamilton woman

Daz Burns, started simply

as a desire to work out with

friends, and has developed

organically into an online

offering that stays true to that

original impetus but has the

capacity to connect people

around the world. The premise

is simple enough - workout

videos that groups of

friends can exercise to from

wherever they are.

The key is that they can

also interact with each other,

both during and after the session.

That gives the offering a

focus on connectedness and

wellbeing that goes beyond

fitness, and puts it in a highly

unusual space.

Burns has developed the

idea with the support of Soda

Inc, receiving advice and making

connections with mentors

while also, off her own bat,

making contact with Netflix

co-founder Marc Randolph.

One memorable line came

from her connection with

mentor Tara Lorigan, who

owns Company of Women.

“One of her key messages is

‘the obstacle is the way’. And

Covid-19 obviously was one

hell of an obstacle.”

Also this month, we tell the

If there’s a time that we need to be

working differently, it’s now.

There’s a model that’s been proven to

work in terms of systems approaches,

and this is it. We actually have to work

harder and faster.”

Waikato Wellbeing Project co-chair Raewyn Jones on the next

steps for introducing the UN’s sustainable development goals

to the region. See story, page 16

story of Craig Pigott, founder

of Halter, an app-based system

which gives dairy farmers

the ability to monitor and

move their cows remotely. As

value-add tech projects go,

this is right up there, particularly

for the Waikato where

it is getting its initial rollout.

Pigott, thanks to his involvement

with Rocket Lab, had

a clear understanding of the

need for a good board and

investors who can provide

knowhow along with their

dollars. That sees the former

Waikato man, still in his 20s,

poised for the big time.

My hope is that, collectively,

the two entrepreneurs

offer lessons for others to

learn from - plus they were

both really open with me,

which always helps when it

comes to telling a story.

Ngā mihi nui

Richard Walker

WAIKATO BUSINESS NEWS September/October 2020

“Even though

we’ve had a

really interesting

and definitely

challenging year,

and I think we’ve got

some challenging times in front of us,

it was wonderful to see the Waikato

community come out and put their

names forward.”

Westpac Waikato Business Awards chief judge Heather Connolly

at the announcement of this year’s finalists.

See coverage page 22

“If we can be working with the

scientists at the regional councils,

bringing great data science solutions

into play, empowering them to do what

they need to do to help clean up the

country’s water and manage the water

well, that feels good.”

Hill Laboratories’

Jonno Hill on a new

acquisition for the

company as it eyes

continuing growth.

See story, page 14

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Richard Walker

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25 Ward Street, Hamilton

PO Box 1425, Hamilton, 3240.

Ph: (07) 838 1333 | Fax: (07) 838 2807

www.wbn.co.nz

When it’s time to sell, talk to the team who get results.

Call us today for a no obligation appraisal.

Managed Business

Hamilton

Service Based Business

Hamilton

Import, Sales & Installation

Waikato

Infrastructure - Essential Business

Waikato

SOLD

IN AUGUST 2020

SOLD

IN AUGUST 2020

SOLD

IN AUGUST 2020

SOLD

IN AUGUST 2020

This is a business where you can invest and remain very

passive as the owner (i.e: less than 5 hours a week),

and still generate $350k as an annual net cash surplus.

Secure your future income without the need to work

full time! It’s a very well established business with

parking and a long lease.

It has a well set up Hamilton premises, small staff team,

reliable contractors and good reputation, delivering

an average $210,000+ EBPIDT.

This business is a leader for both earthworks and

concrete works, and has provided the owners with

great EBPITD returns year on year of up to $700,000+.

Asking $1,180,000

Asking $775,000

Asking $525,000

Price on application

Scott Laurence

027 473 5425

Scott Laurence

027 473 5425

Tony Begbie

029 200 6515

Craig Paul

021 786 496

Graeme Finch

027 495 3413

Ref 31685

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Successful Nursery Business

Palmerston North

Brand Leader - Sales & Install

Waikato

Insulation - Compliance

Waikato

An Impressive Business

Cambridge

SOLD

IN AUGUST 2020

SOLD

IN AUGUST 2020

SOLD

IN JUNE 2020

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IN JUNE 2020

Firmly established with a respected reputation, this

nursery supplies quality stock for large, national chain

stores right down to small scale gardeners & landscapers.

Strong sales history and EBPTID of approx. $300k p.a.

for a husband & wife, supported by an excellent team.

This established business is located in Hamilton and

has a good reputation, diverse clientele, effective

systems, low overheads and great products.

The reward is a net income of well over $200,000 p.a.

(based on historical trading), and it can be a less than

full-time hours role for the owner.

Asking $1,495,000

Asking $795,000

Asking $550,000

Asking $495,000

Greg Dunn

027 293 0377

Geoff Pridham

027 232 1516

Graeme Finch

027 495 3413

Tony Begbie

029 200 6515

Tony Begbie

029 200 6515

Craig Paul

021 786 496

Scott Laurence

027 473 5425

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4 WAIKATO BUSINESS NEWS September/October 2020

Buyer demand for businesses

riding high

By RICHARD WALKER

Waikato businesses are riding out the

pandemic so far if business buying and

selling is anything to go by.

There is no sign of distressed

business sales,

and instead Waikato

brokers are keen to build up

their stocks as they see strong

demand from buyers, fuelled

partly by returnees from

overseas.

The makeup of those both

buying and selling is largely

unchanged from pre-Covid,

with no more Aucklanders

than usual snapping up

Waikato businesses and the

bulk of activity being driven

locally. Some returning New

Zealanders are also getting

into the market.

Demand is high and prices

are holding, according to

both ABC Waikato business

partner Scott Laurence and

LINK Waikato director and

broker Rick Johnson.

Laurence says during the

lockdown, the ABC team

wondered how the year

would develop, and envisaged

a number of distressed

businesses having to sell.

“And we haven’t listed

one of those yet. Whether

that’s because of the wage

subsidy or whether it’s

because of the resilience and

the strength and the ability to

adapt to business owners, we

just haven’t seen those businesses

that have fallen over.”

That comes with the rider

of the difficult times faced by

some tourism operators.

Instead they are seeing

high levels of buyer interest

from new and existing clients.

Laurence says inquiries

are coming from existing

business owners looking for

acquisitions, from people

facing redundancy or wanting

to leave their corporate job,

and some from New Zealanders

returning from overseas.

Interest from Aucklanders

has been at similar levels pre

and post Covid.

As high demand holds,

the message ABC wants to

send potential sellers is that

they will get a good price for

their business.

Similarly, Johnson sees it

as a seller’s market. “The big

thing at the moment is that

LINK have the most registered

buyers on our database

that we’ve had in our 20

year history.”

We’re actually

recording multi

offers on a number

of the businesses

that we sell - a

higher level of

multi offers than

we would have

experienced

previously, so we’re

really seeing it as

a good time to sell

a business at the

moment.

As with ABC, he says some

of that comes from redundancies,

but Kiwi expats are also

fuelling the numbers.

“Interest rates are at a

record low, so those that can

access money do have the

opportunity.

“We’re actually recording

multi offers on a number of

the businesses that we sell -

a higher level of multi offers

than we would have experienced

previously, so we’re

really seeing it as a good

time to sell a business at the

moment,” Johnson says.

He thinks some potential

sellers might be deterred by

the prospect of a lower price,

due to lockdown affecting

their business’s revenues and

profitability. But he says if

vendors can show volumes

have returned to normal, then

Covid’s impact doesn’t have

to affect the price they can

realise for their business.

“Definitely in those manufacturing,

service type sectors,

the business owners are

reporting good levels of trading

and, in some cases, stronger

than last year.”

Laurence says ABC are

also seeing multi offers, and

like Johnson notes all-time

low interest rates, adding

there is uncertainty around

the sharemarket and people

have realised during Covid-

19 there is also some risk in

commercial property.

He says typically a business

will offer a working

owner between 25 percent

and 40 percent return on

investment.

ABC broker Tony Begbie

says businesses with a recurring

income are always popular

with buyers. That includes

subscription-based businesses

like gyms, security

businesses with alarm subscriptions

or IT businesses

with software subscriptions.

He says people are also

always looking for import

and distribution businesses.

And typically they want to

Rick Johnson

see consistency of revenue

and profit, with potential

for growth. Also on buyers’

minds is the question of how

difficult the business is to

learn and understand.

As for those selling, both

ABC and LINK are seeing

little demographic change pre

and post-Covid. Baby boomers

were already beginning

to exit and that is continuing,

but they say vendors come

from all age groups.

When it comes to buyers,

Johnson says the lockdown

acted like a Christmas

break. “A number of people,

I think, used that period to

reflect and say, ‘What do I

want to do? I’ve had this role

for 10 years, but my passion

lies over there, perhaps it’s

time to have a look and follow

my passion.’ So that’s

where I think those buyer

demographics are coming

from. And we’re not seeing a

Tony Begbie

specific age group. It’s spread

across a reasonable range.”

In the area of mergers

and acquisitions, Johnson

says he is seeing similar

levels of activity to pre-

Covid. “Waikato businesses

are incredibly successful,

and always looking for

opportunities.”

One of the biggest challenges

for potential buyers

is access to finance, Johnson

says, even those with a reasonable

amount of equity.

“The banks have been cautious

and understandably

so, as they look at their

own books. There’s been

some commentary out of

the Reserve Bank, and the

government, around wanting

banks to actively lend

money now.

“The attempts to get banks

to loosen up a bit, we’re seeing

it very slowly evolving,

not as fast as a lot of our

Scott Laurence

buyers would like to see.

And I’m sure banks have

got valid reasons for that.

But it’s certainly something

we’d like to see occur.”

As activity stays strong

in the region, LINK

Waikato are recruiting two

new brokers while ABC’s

Waikato branch are finalists

in November’s real estate

awards, for Small Business

Broking Team of the

Year, and have again been

the best performing office

within ABC nationally,

winning Regional Branch

of the year. ABC business

partner Greg Dunn says the

company is now getting

into corporate advisory,

business syndication, and

has an agri-specialist in the

Waikato office.

Waikato continues to

be a prosperous place that

people want to do business

in, and want to come to.”

Bank sees solid performance tempered by

uncertainty

Waikato businesses

across a range of

industries are performing

well, though uncertainty

over the future is

making it hard to plan. The

biggest challenge for most

businesses is the need to

factor in multiple scenarios,

Westpac Waikato area commercial

manager Hamish

Ward says.

“In general, across the

range of industries, things

are going pretty well - barring

hospitality and tourism

for obvious reasons.

“In terms of all of our

other industries, they’re

actually performing very

well at this point in time.

There is a little bit of increasing

nervousness, because

the future is very uncertain.

It’s very hard for businesses

of all scales to plan at the

moment. That’s probably

the biggest challenge that

every business is having -

just being able to sit down

and plan for their business.

They have to have multiple

scenarios and plans.”

Ward says with

owners tending to be internally

focused on their Covid

response, the bank is seeing

no more than normal activity

in terms of buying and

selling businesses. Similarly,

he has seen no increase

or spike in the number of

businesses falling over.

When it comes to banks,

he says they have plenty of

capacity to lend.

“Liquidity is not an issue

at all. There’s plenty around,

and I think the Reserve Bank

are doing a really good job

of making sure that there’s

liquidity there.”

That’s not to say, however,

that things are unchanged.

“Are we more cautious

than we were six months

ago? Probably we look at

things a bit closer. The future

is more uncertain than it has

been. Our due diligence and

financial analysis, especially

of the forecast, we are putting

more time into that, as

are professional advisors like

accountants and lawyers.”

Lockdowns also now

needed to be factored into

future forecasts. “A common

question for us to clients now

is, how does your business

perform during lockdown at

each level? Six months ago,

we weren’t asking that question,

obviously.

“Now it’s the prudent

thing to do - for us as a bank,

but also for the customer.

They need to have absolute

confidence that their business

can sustain alert levels

1, 2, 3 and 4.

“The other complicating

factor is, we don’t believe

rescue packages from the

Government are going to

be sustainable. So you need

to take that into consideration

as well. We need to

acknowledge that has been

a big help for a lot of businesses.

Equally, there’s a lot

of businesses that have taken

on those rescue packages

that probably didn’t need

it. And the big challenge

for us as a bank is looking

through those support

Are we more

cautious than we

were six months

ago? Probably we

look at things a bit

closer. The future is

more uncertain than

it has been.

packages and looing for the

true underlying performance

of the business.”


WAIKATO BUSINESS NEWS September/October 2020

5

Software specialist Company-X up for three

innovation awards

Software specialist Company-X is a finalist

in three categories of the 2020 Reseller

News Innovation Awards.

Reseller News editor

Leon Spencer named

Company-X finalist in

the Digital Transformation,

Internet of Things (IoT), and

Homegrown Independent

Software Vendor categories

of the Innovation Awards.

Company-X, based in

Hamilton, was nominated

for the awards after building

innovative software solutions

for the world leader in

milking equipment and dairy

solutions DeLaval International,

and multinational

unified tracking provider

TracPlus based in Dunedin.

Company-X has enabled

DeLaval International to

transform the manual voice

translation process essential

to its global operations by

developing a fully automated

digital system using a textto-voice

editor.

The Company-X text-tovoice

editor turns text into

humanlike audio files at a

fraction of the cost of booking

a voice artist, recording

studio and sound engineer.

It allows Speech Synthesis

Markup Language (SSML)

tags to control emphasis,

pitch, speed and tone.

DeLaval’s production

staff can edit and resynthesize

the result at any time

using SSML tags.

TracPlus, which offers

real-time tracking, event

reporting and messaging for

aircraft, vehicles, vessels

and personnel, asked Company-X

to build a mobile

app that enabled satellite

communication when cell

coverage or internet was not

available.

Company-X built a messaging

platform that works

over web, cellular, satellite,

and radio.

Finalists were shortlisted

by Reseller News editor Leon

Spencer, associate publisher

Cherry Yumul, group channel

director Eduardo Silva

and Hall of Fame inductee

Keith Watson.

Company-X co-founders

and directors David Hallett

and Jeremy Hughes were

pleased to see their team

recognised for focussing on

excellence in innovation.

Hallett said: “It’s great for

Company-X to be in the running

again for Reseller News

Innovation Awards.

“At Company-X we are

all about finding innovative

ways of solving our clients’

problems, creating value in

the process.

“Our work for

International

TRACKING WELL: Company-X senior user interface and user experience developer Cory

McKenzie, left, and software architect Luke McGregor, discuss the TracPlus project.

DeLaval

and TracPlus are

both great examples

of our Silicon

Valley level software

savvy, delivered with a

Kiwi can-do attitude.”

“I am humbled and so

excited to be a finalist

in those three categories

revolving around an ethos of

inventing and being innovative,”

Hughes added.

“I am really proud of

the Company-X team,

whose members are

constantly brainstorming

to challenge

the norm and innovate,

and I am also really proud of

our team’s work in this innovative

and inventive space.”

Winners will be selected

by a panel of more than 80

industry judges and named

on October 21.

Company-X won the Independent

Software Vendor

Award in the Reseller News

Innovation Awards in 2019

for the voice-activated food

safety auditing application

developed for food safety

and biosecurity services provider

AsureQuality.

The application runs on

the RealWear HMT-1 headmounted

tablet and enables

AsureQuality’s inspectors to

comment, take photographs

and capture video during an

inspection by voice alone.

Company-X also won

the Homegrown Innovators

Independent Software

Vendors Award in the

Reseller News Innovation

Awards in 2017.

HUMBLED -

Company-X

co-founders

and directors

Jeremy

Hughes, left,

and David

Hallett.

Doing what

you’ve always

done, gets

what you’ve

always got.

Company-X harnesses emerging

technologies to help its clients open

new doors to new opportunities.


6 WAIKATO BUSINESS NEWS September/October 2020

Hamilton airport outlook ‘very positive’

A strategy of diversification has helped Hamilton Airport ride out

Covid-19 without the need for a capital injection from its shareholding

councils.

Both the hotel and the

Titanium Park property

development

were strong contributors to

Waikato Regional Airport

Ltd (WRAL) outperforming

the budget set in the early

stages of the pandemic.

The airport was buffered

by its comparative lack of

exposure to international

tourism and the fact Air New

Zealand had already stopped

flying the Hamilton-Auckland

route.

July passenger numbers

for the airport rebounded

better than expected to 70

percent pre-COVID levels,

with a brief dip to 60 percent

in August when Auckland’s

second lockdown kicked in.

In a stroke of good fortune,

the Jet Park Hotel

owned by WRAL was taken

over by MBIE and is operating

as a managed isolation

facility, under a Ministry of

Health contract that will be

reviewed pre-Christmas.

A further welcome development,

in the form of a partnership

with Nelson-based

Originair, means the Hamilton

to Palmerston North

route will be reinstated later

this month, after Air NZ

chose not to resume its service

post-lockdown.

With no income from Air

New Zealand in April and

uncertainty around shifts

in alert levels, WRAL took

a conservative approach in

setting its budget, which was

finalised in May, but WRAL

chief executive Mark Morgan

says the hotel, even before it

became a managed isolation

facility, started to get a bit

of traction. There were also

some good property sales,

pre-Covid, that will settle

between now and the end of

the year.

For us, it’s exciting

that you’ve got a

small airline that’s

prepared to enter

a new route on the

back of the Covid

environment. But

fortunately, it’s a

proven route so

we know there is a

demand.

“Overall the outlook for

the airport company is very

positive, it’s better than we

budgeted for, it’s better than

our forecast,” said Morgan.

Covid also scuppered the

planned $15 million terminal

upgrade. With the successful

tender due to have been chosen

in the first week of lockdown,

the upgrade was put

on hold and is unlikely to be

back on the table until 2022.

A “handful” of airport jobs

were lost when the groundfloor

store was amalgamated

into the first-floor café,

but fortunately losses have

been minimal, and largely

confined to the casual and

part-time workforce, Morgan

says.

The Originair Hamilton

to Palmerston North service

starts on 19 October, with

one departure and one arrival

each weekday.

“Originair are launching

with just one service a day,

which is a great way to start it

up again and to create awareness

around the availability

of the route,” said Morgan.

“It’s still not ideal though,

because it doesn’t service the

same-day corporate market,

but the intention is to bring

that back towards the end of

January, early February, all

things being equal.”

Based on previous experience,

Morgan expects about

75 percent corporate passengers

on the flights, with

universities and government

agencies contributing.

“For us, it’s exciting that

a small airline is prepared to

enter a new route on the back

of the Covid environment.

But fortunately, it’s a proven

route, so we know there’s

strong demand.”

The schedule will allow

passengers to continue from

Palmerston North to Nelson,

and Morgan says the

medium-term hope is for a

direct Hamilton-Nelson service

as well.

“What we like about

Originair is they run a very

successful airline out of Nelson,”

Morgan said. “Robert

Inglis, Originair’s chief executive,

has flown out of Hamilton

in the past when he ran

Origin Pacific, so he knows

the airport well, and he is a

very experienced operator in

the sector,” he said.

• See: New Titanium Park

stages draw high buyer interest,

page 10

Mark Morgan

“Overall the outlook for the

airport company is very

positive, it’s better than

we budgeted for, it’s better

than our forecast”

We are proud to be finalists in the 2020 NZ Law Awards and

even more proud of our commitment to the Waikato region.

Thanking our dedicated team, and our clients, for their support.


WAIKATO BUSINESS NEWS September/October 2020

7

Waikato business survey reports

mixed signals

A survey of 589 Waikato business owners

and managers has found that while overall

economic sentiment is pessimistic, the

region’s businesses are more optimistic

about Waikato and sector performance

than they are about the New Zealand

economy as a whole.

This optimism is demonstrated

by businesses

signalling they are

recruiting new staff, despite an

environment of skill shortages

and overall sales sitting below

2019 levels. Businesses’ lack

of planning for future scenarios,

however, is of concern.

On average the

Waikato businesses

surveyed rate

confidence in their

own business at 7.1

out of 10, which is a

good result.

Carried out between 3

August and 4 September, the

Waikato Business Sentiment

Survey is the first of its kind

for the region. It was conducted

by Te Waka in partnership with

local authorities, chambers of

commerce, regional tourism

organisations, business associations

and other economic development

partners in the region.

Te Waka chair Hamish Bell

says the survey showed Waikato’s

net business confidence in

the Waikato economy (-14 percent)

is better than their overall

confidence in the national economy

(-31 percent). Respondents

hold a less positive

view than the -26 percent seen

nationally through economic

surveys, such as the ANZ Business

Outlook.

“While we need to acknowledge

the challenging economic

environment, there is optimism

in certain sectors, notably the

professional services sector,

including administration and

support services and the agriculture

sector.

“Those sectors have shown

the fastest growth within the

region since 2000, and it is

understandable that they are

more upbeat.”

The survey results revealed

worrying trends related to business

planning and preparedness.

For businesses with 1-10

employees, 50 percent do not

have business plans, 58 percent

have no cashflow forecast and

78 percent have no business

continuity plan.

“Despite this lack of planning,

the survey results indicate

Waikato businesses feel

they have a handle on the

current economic situation,

even though many have been

forced to apply for wage subsidies

and have seen sales

drop,” says Bell.

“The survey does raise questions

about Waikato businesses’

preparedness. They need to start

thinking ahead about future scenarios.

It’s imperative they are

ready to quickly respond to a

Waikato well-represented at

New Zealand Law Awards

Three Hamilton laws

firms are finalists in

the New Zealand Law

Awards 2020.

The annual awards showcase

the best in legal services

from around the country,

and this year Waikato

firms have a strong presence

once again.

Practica Legal made it to

the finals in the Employment

rapidly changing environment

and remain agile.”

Waikato businesses are generally

confident they have the

skills and resources required

to tackle the challenges ahead.

Only 36 percent of businesses

surveyed said they needed

external advice or support to

move forward.

“I’m not sure this is a good

thing or if it shows complacency

and a lack of appetite to

really kick on,” says economist

Cameron Bagrie who reviewed

survey results to offer his view

on the findings. Skills shortages

come through as a clear concern

for Waikato businesses, with 54

percent of survey respondents

believing there is a skills shortage.

This trend is particularly

pronounced among businesses

Law Specialist Firm of the

Year category for the third year

running, making it one of only

five finalists from around the

country. Practical Legal is also

a finalist in the Litigation and

Dispute Resolution Specialist

category for the second year

in a row, and the only finalist

from outside of the Auckland

region. Tompkins Wake and

Norris Ward McKinnon both

with 11 or more employees,

with 74 percent of these identifying

a skills shortage and the

construction sector where 95

percent of respondents noted

this as a challenge.

“While there were skills

shortages before Covid-19,

the pandemic has accentuated

them, especially for sectors

such as construction,” says

Bagrie.

“There are some massive

changes that need to take place

in certain industries, particularly

across the education and

training sectors, to reset for the

slow reversal of globalisation

and the changed immigration

outlook.

“Ultimately, what matters is

firms’ belief in their own businesses,

which is what they can

go head to head as finalists in

the categories of Mid-size Law

Firm and Managing Partner of

the Year. The latter category

was won by Tompkins Wake’s

Jon Calder last year, and he is

joined this year by Sam Hood,

managing partner at Norris

Ward McKinnon.

While this is a great news

for the law firms themselves, it

is also great news for Hamilton

directly control and influence.

“On average the Waikato

businesses surveyed rate confidence

in their own business at

7.1 out of 10, which is a good

result. This indicates a general

feeling that Waikato businesses

are looking to rebuild, which

is evident in the reported staff

recruitment plans.”

Survey results show that

over the next six months 28

percent of Waikato businesses

expect to hire staff, with only 11

percent expecting to decrease

staff numbers. This trend is

more evident in businesses

with more than 11 full-time

staff, with 39 percent of these

expecting to hire and 15 percent

requiring less staff within the

next six months.

Survey results also show

Waikato businesses expect their

sales revenue in the second half

of 2020 to be below 2019 levels,

though by a far lesser margin

than what was seen between

March and May this year.

to be so well represented - further

evidence that you don’t

need to go to Shortland Street

or Lambton Quay to get great

legal representation. Waikato

Business News wishes all

finalists the best of luck on

the night.

• The winners will be

announced at a black-tie ceremony

in Auckland on 12

November.

Common-sense lawyering at its best

Practica Legal would like to extend a huge thank you to our loyal

clients whose support has again seen us become a finalist, in the

2020 NZ Law Awards, in the following two categories:

• Employment Law Specialist

• Litigation and Dispute Resolution Specialist

We are honoured to be one of only five finalists in the Employment

Law Specialist category from the whole of New Zealand, and

the only practice outside of Auckland to make the category of

Litigation and Dispute Resolution Specialist.

Thank you for your ongoing support.

Practica Legal, your employment law specialists, representing employers

and employees in:

• Disciplinary matters

• Personal grievance claims

• Performance management

• Independent workplace investigations

• Employment Relations Authority cases

• Exit packages/negotiations

• Medical incapacity

• Employee incompatibility

• Restructuring

• Redundancy

• Mediation

• Employment Court cases

Erin Burke

BSc, MSc, LLB (Hons)

Director/Employment Lawyer

Practica Legal

Contact:

erin@practicalegal.co.nz

027 459 3375

www.practicalegal.co.nz

204680AA


8 WAIKATO BUSINESS NEWS September/October 2020

CONVERSATIONS WITH MIKE NEALE

OF NAI HARCOURTS HAMILTON

CBD occupier mix creates

resilience against Covid-19

We have just released our latest

CBD Office Occupancy Survey

in conjunction with CBRE Research,

which is effective to 30 June.

Key points:

- Total office accommodation in the

Hamilton CBD is currently 261,300

sqm.

- Higher quality Grade A and B now

accounts for 30 percent of total office

stock (up significantly from 15 percent

in 2011).

- Grade C makes up 36 percent of the

total office stock (down only slightly

from 39 percent in 2011).

- Lower quality Grades D and E now

accounts for only 34 percent of total

office stock (down significantly from

47 percent in 2011).

Overall, however, vacancy increased

to 7.5 percent in June 2020, up from 6.5

percent in December 2019. Grade A experienced

the largest change in vacancy,

Mike Neale - Managing Director,

NAI Harcourts Hamilton.

increasing from its post 2013 historic low

of 2.1 percent to 5.9 percent in the sixmonth

period due to three spaces becoming

available earlier in the year. At this

stage, this figure is expected to decrease

over the next six months.

Grade E vacancy sits at 20.5 percent,

a 0.2 percent increase from December

2019. This grade remains increasingly

difficult to tenant, with greater emphasis

now being on refurbishment and/or repositioning

to alternative uses. 14, 12 and

now 10 Garden Place is a prime example

of an asset that has been refurbished,

moving from E Grade to B Grade.

Jack's Landing team, from left, Brett Maley,

Douw Van Der Merwe, Craig Smith, Phil Holah.

‘Much needed

housing’ for city

centre’s doorstep

In terms of new developments in the

pipeline, there are several notable projects.

The first being Tristram Precinct on the

corner of Bryce, Ward and Tristram Streets,

which is currently under construction with

a completion date of mid 2021. Consisting

of circa 15,000sqm of high quality office

space over 3 levels, this will be the new

home for the headquarters of the Waikato

Regional Council and also WSP (Opus

International), with one remaining tenancy

still potentially available.

The second major development is

Union Square, which is located on the

corner of Anglesea and Hood Streets.

Transformational for Hamilton, there are

five carefully curated and unique buildings

to be developed on this central city

site with a total combined floor area in

excess of 30,000sqm. Floor plates range

from 650sqm to 1,500sqm to meet any

workplace environment. Fully tenanted,

Rabobank are moving their head office

to the first five-level building situated on

the corner, with the additional floors being

secured by AA Insurance. Currently under

construction, completion is due late 2021.

The third major development is the

announcement of a new $50 million complex

in the CBD by Tainui Group Holdings

(TGH). Split over four-levels and across

three pavilions, the 10,000 sqm environmentally-friendly

complex will be home to

more than 650 ACC staff. In addition to the

building’s 4.5 Green Star rating. Completion

is due in late 2022 where ACC will occupy

the building on a new 15-year lease.

Impact of Covid-19?

The Covid environment impacts on future

work patterns are yet to fully arise in

the Hamilton office market; however, the

occupier mix means that resilience is expected.

The H1 2020 survey showed that

net absorption has been strong. This move

has changed the occupier mix by boosting

Health Care and Social Assistance to a

level comparable to Public Administration

and Safety occupiers, at circa 40,000 sqm

each. At a national level, space requirement

from occupiers in these two categories

have been growing during the pandemic,

which has piqued investor interest in assets

occupied by ‘essential’ businesses.

Hamilton thus far appears to have

shown far more resilience than the likes of

Auckland and Wellington, where significant

amounts of quality sub-lease space

has and is continuing to come to market. At

this stage we have had little or no quality

office space come available for sub-lease,

although there are indications that over the

coming months a limited quantity of such

space may be unearthed. Not having a significant

reliance on large corporate occupiers

or the government sector, as is the case

in Auckland and Wellington, suggests that

Hamilton is likely to be somewhat sheltered

in this regard. There should also be a

corresponding benefit for retailers.

There is increasingly a responsibility

for building owners and business owners

to provide a quality workplace experience,

both in terms of the physical building and

its location in relation to amenities, as well

as the actual work environment and culture.

If this can be achieved successfully,

the work from home model will likely be

short lived, although it has become apparent

that workers are seeking flexibility

in wanting the option to work outside the

office when and where required. International

research is suggesting that there are

significant benefits in terms of learning by

osmosis, social interaction and collaboration

of ideas, in the right physical workplace

situation.

NAI Harcourts Hamilton

Monarch Commercial Ltd MREINZ Licensed

Agent REAA 2008

Cnr Victoria & London Streets, HAMILTON

07 850 5252 | hamilton@naiharcourts.co.nz

www.naiharcourts.co.nz

204369AA

From page 1

will be no more than 90 percent

of Hamilton’s average

house price.

They got in with days to

spare before the SHA scheme’s

doors were closed, and are one

of a small number to get the

go-ahead in Hamilton along

with Rotokauri North and

Te Karearea.

In August they got resource

consent - about two and a half

years after they acquired the

land. Hamilton City Council

growth general manager Jen

Baird pays tribute to the developers.

“It has been a lengthy

process for that team. It is cool

to see them stick at it and deliver

some more much-needed housing

for the city.”

“The other thing that’s really

cool about what they’re doing is

that they’re really stepping into

that affordable quality intensification

space.

“Right through this process

they have been very passionate

about delivering a good

outcome.”

Building will start on the

empty, northern half of the site

before moving, probably in

2022, to the southern half after

Jack House Transit vacates.

Established in 1896 when

George Jack shifted his first

building, Jack House Transit

has remained a family-run business

and is the oldest operating

building removal company in

New Zealand. Smith says the

development team worked

closely to keep the Jack family

name and mana central to the

site’s new purpose.

The developers also say they

have stayed in touch throughout

with the neighbouring Greater

Gilbass Area Residents Association.

“This sort of density is

relatively new for Hamilton,

especially when it’s adjacent to

existing houses which are much

lower density,” says Richardson.

Association secretary Rob

Ebert says they are pleased to

have a good working relationship

with the Jack’s Landing

team. “The development group

have always been willing to

come and talk to us, taking our

feedback on board around traffic

flows and other parts of the

proposal.”

When it comes to design, the

developers have partly taken

their cue from developments

such as Hobsonville Point

in Auckland.

Smith says Hobsonville’s

attention to detail included

where rubbish bins go, types of

letterboxes, and landscaping.

He says they could see the

difference instantly. “The thing

we learned by going around

some of the Auckland developments

was that attention to

detail will make a heck of a difference

to the outcome.”

That sees the Quentin Residential

developers applying a

similar level of detail to Jack’s

Landing.

To provide ready access to

Lake Rotoroa, they are building

a shared cycle/walk way

to Gilbass Ave. Marketing will

include proximity not only to

the lake and town but to major

employers including Waikato

Hospital and Gallagher.

The development is rare, and

so is the collaboration on this

scale. “We all know each other,

and we’ve worked together,

built next to each other,” Smith

says. “Collaborating on this is

a first. Everybody’s been very

open and honest, in my opinion,

and everybody wants the same

outcome.

“I think the key was we all

wanted to make it something a

bit different, and we have different

skill sets that have added

value to the process.”

Fast-growing city needs

housing density

Hamilton continues to

grow rapidly, and is leading

the way when it comes to

housing density, city council

growth general manager Jen

Baird says.

“Hamilton has a level

of intensification that other

cities, other than Auckland,

just don’t have, and we have

been on that journey for some

time,” she says.

“For our council and for

the city at the moment. we

continue to grow at a fair

clip. In this calendar year 57

percent of all the new homes

delivered in Hamilton are in

established suburbs. So from

a density perspective, we’re

still really leading the way.

But that conversation about

intensification and quality

intensification and the kind

of intensification that the city

wants has been a really hot

topic for our elected members

over the last little while,

and will become a key tenet

of the long term plan and our

approach to planning rules.”

She says developers have

embraced new typologies

for the city after the council

enabled intensification. “So

you’re seeing townhouses,

you’re seeing duplexes,

you’re seeing apartments.”

Baird says the National

Policy Statement on Urban

Development, which took

effect in August, is “another

step on the journey”. That

requires high growth councils

including Hamilton to consider

a significant increase

in the level of density that is

enabled through their district

plans.

She says projections suggest

a dip in the speed of

population growth, but only

for a couple of years. “Our

projections also suggest that

there will be a downturn in

development activity. We saw

a dip certainly during the first

lockdown, but since then, it

hasn’t slowed as much as we

had projected. So there is still

strong activity in this space

in Hamilton, and I guess it

remains to be seen what the

impact really is.”


WAIKATO BUSINESS NEWS September/October 2020

9

Exercise entrepreneur keeping

women connected

By RICHARD WALKER

A fitness and wellness programme that

connects women online has launched in

the Waikato - and it may be a world first.

When Hamilton

woman Dairne Burns

came up with the

idea, she assumed the offering

probably already existed. She

had started a workout to pick

herself up after giving birth,

and had invited a few friends

to join her. A few became many

and she ended up with 120

women coming to her garage.

Around then, seeing how

well the social side was working

and the good it was doing

for women, she realised the

approach might also work in an

online environment.

One of the first steps was

to see who else was doing

it. The answer was, no one.

Not here, and not overseas as

far as she could tell.

Dairne Burns and daughter Tessa.

She wrote to Sports Minister

Grant Robertson, he connected

her to the Callaghan Institute

and a business was born.

Both Callaghan and Hamilton

tech firm Enlighten Designs

did further digging and reached

the same conclusion - that the

field was clear.

On 22 June, with a lockdown

intervening along the

way, Burns soft-launched Hey

Mama.

The premise is simple

enough: an online environment

with recorded workouts

for small groups of women to

join in to. The key is that it also

allows those women to interact

with each other during and

after the workout.

Burns’ earlier experience

showed while women came

for the workout and to get fit,

the real benefit came from the

sharing and the sense of connection.

That’s why she put the

social element front and centre

of the virtual workouts.

She is pleased with uptake

as she continues to develop the

site and source fresh content.

Organic growth has seen about

100 women using the site for

workouts, with interest shown

around the world as the tyranny

of distance all but disappears.

“Now that we’re really

confident in the stability of the

platform it’s about taking that

message out,” she says.

Workouts are based on

recorded videos and the site

currently has high intensity,

pilates and yoga, with bar training,

wellness and self defence

to be added by October. Those

contributing their experience

to the training videos include

former Southern Steel netballer

Ngawai Hawera and Smile

Initiative founder Olivia Storm.

Fresh workouts are added

weekly, which CPO Sam

Aldred says is an important “on

trend” initiative. “We live in a

world where people want more

content.”

Crucially, the offering, a

video conferencing system

using technology from Nasdaq-listed

US company Agora,

includes leaving the video link

open after the workout ends,

and Burns says feedback shows

that opportunity to socialise is

one of the key positives of the

experience for women.

Aldred joined the fledgling

business after he saw Burns

doing some media around the

startup and was impressed,

particularly about the

social side of the programme

and the expansion into the

wellbeing space.

“Adding that motivational

resilience content, I think is

really important because it

coincides with the kind of

changes that are happening at

the moment in the market,”

he says. “If you look at apps

like Headspace and Calm,

these are products with 20 million

downloads each across

the world. And given that

the brand’s desire is to make

every woman’s day better, it’s

not just about physical health

and developmental health, it’s

about improving people’s lives

across the board.”

Burns took part in the Soda

Inc Lift programme and was

connected to an “exceptional”

Experience care as it

should be, experience

the Braemar way.

Braemar Hospital is one of the largest

private surgical hospitals in New Zealand,

and it’s here in Hamilton.

With more than 100 world class specialists,

10 state-of-the-art operating rooms, 84 beds

including 32 private rooms, at Braemar

you’ll receive the highest level of care.

mentor, Tara Lorigan, who

owns Company of Women.

“I learned so much from

her, and it was fun because I

got to be with her from January.

So before lockdown, and every

meeting we ever had, one of

her key messages is ‘the obstacle

is the way’. And Covid-19

obviously was one hell of an

obstacle,” Burns says.

“That’s where ‘the obstacle

is the way’ became the key

mantra - like, that’s fine, it’s

another challenge, but what

are we going to do to just keep

moving forward and make sure

we get this right?”

She says Soda also put them

in touch with a wide array of

experts during lockdown, and

she made her own connections,

including making contact via

email and Zoom with Netflix

co-founder Marc Randolph.

Perversely, lockdown may

have had a further benefit, as

Burns says other fitness platforms

jumped in and helped

enable an older generation to

use online exercise.

“So I think lockdown for us

was actually really positive. To

observe and to learn and to see

what works and what doesn’t.”

They have just secured seed

funding from Anglesea Gynaecology

and are getting underway

with marketing.

“I’m really keen to do

hyperlocal and use Waikato

as our test base and really

get them behind us because

it’s mostly Waikato companies

that have worked on it, and

Waikato people.”

Choose the very best.

Choose Braemar.

Working out the Hey Mama way.

braemarhospital.co.nz

TRUSTED BUSINESS

ADVISOR

CO-DRIVER

LET ME HELP YOU DRIVE YOUR

BUSINESS TO EXCELLENCE!

189 Collingwood Street Hamilton

Phone 0274 882 263

Email brenda@bwa.net.nz

www.bwa.net.nz

204425AA


New

Titanium

Park stages

draw high

buyer

interest

Mark Morgan

Buyer interest is high as work resumes

on opening up new commercial and

industrial land at Titanium Park beside

Hamilton Airport.

With stage four of the central precinct

underway, the three previous stages

are already sold out, while on the

southern precinct only one lot remains.

It is a vote of confidence in the staged

development of the business park, a

subsidiary of Waikato Regional Airport

Ltd.

It is also a sign of confidence in the

region generally, with most lots being

bought up by local firms.

Construction of the road to open up

the fourth stage of the central precinct

started in August.

Hamilton Airport property manager

Dion Merson says his phone has been

running hot as people see momentum

gathering.

“Generally when a digger turns up, the

phone starts going. It creates a lot of

excitement.”

The 220 metre extension to Ossie

James Drive and infrastructure will be

a five-month project, and will open up

the two hectares of stage four, allowing

titles to be settled in May 2021.

Stage four, with lots ranging from

2,200sq m to 3,500sq m, was fully

subscribed before Covid-19, after

which three purchasers pulled out.

Three sites are now unconditional with

two under negotiation, and a high

level of interest in the remaining three,

Merson says.

He says the area is set to feature a mix

of office-warehouse developments and

industrial units.

Construction is by Cambridge firm

Camex, which has done both the

central and southern precincts. The

Camex diggers were due to start on

day one of lockdown, but when that

stopped the siteworks, attention turned

to finalising sale of the stage two

southern precinct.

“We're actually ahead of schedule, but

the programme has been altered as a

direct effect of Covid,” says Merson.

Work on the 9ha southern precinct,

started 18 months ago, is virtually

complete, with all services connected

and only one lot of seven left to sell.

Earthworks included lowering the site

by two metres, with 200,000cu m of soil

removed.

“It primarily started off as a safety

aspect to improve the sight lines of the

intersection, but we found it became

better if we lowered the whole site,”

Merson says.

Waikato Regional Authority Ltd chief

executive Mark Morgan says the work

has given the southern precinct a

strong profile on the state highway.

Tyreline has bought the biggest lot of

five in stage one, while agricultural

machinery company Landpower has

bought a 3ha site in stage two.

All sites throughout the business

park are fully serviced with potable

water, waste water, power and

telecommunications.

Titanium Park is a wholly owned

subsidiary of WRAL, which is putting in

all the infrastructure itself and choosing

not to charge developer levies.

“That's been part of our strategy to

make sure we were competitive,”

Morgan says. “There is a fundamental

premise for Titanium Park - the land is

more affordable than north Te Rapa.

There are no development contributions

required and the future connectivity

with the completion of the expressway,

and ultimately Southern Links, means

that you will be well located here to

connect to Taranaki, the Bay of Plenty,

and through to Auckland when the

expressway finishes next year. So I

think people have seen the value.”

Morgan says most of the activity has

taken place in the past four years after

the board and management developed

a 10-year strategic plan for the airport.

“A big part of that plan was a nonaeronautical

component. It was about

how we make best use of the land to

provide a diversified income into the

airport.”

The airport will retain some land, and

has bought more than it has sold,

Morgan says. “We’ve sold land that

isn't strategic for the airport, to recycle

that capital back. It's allowed us to

pump money back into further stage

Hamilton Airport property

manager Dion Merson at stage

four of the central precinct.


developments of the land and it's

allowed us to pay down debt.”

About 200 ha of land that is designated

for either current or future airport

requirements will be retained.

Attention now turns to the northern

precinct, which is the site of a farm

Waikato Regional Airport Ltd bought

about four years ago and which it has

since converted to cropping.

Work is underway on a private plan

change, using consultants Harrison

Grierson, expected to be lodged in

the second quarter of 2021. Forty ha

of the 100 ha site is already zoned

commercial industrial, and in the long

term the precinct could connect to the

proposed Southern Links.

Morgan says no decisions have

been made yet about the precinct’s

development other than it will be

staged. “Whether the airport company

does it on its own or does it with some

other form of partnership is yet to be

determined. That will require some

detailed discussions with the board and

[council] shareholders over the next six

to 12 months.

“Once we have the plan change,

probably the most challenging aspects

will be making sure that Waipā and

NZTA are comfortable with the road

access solution, principally off Raynes

for the initial stage. We will advocate,

and have been advocating, to NZTA

that if they create another spur off the

[proposed] interchange, we could have

direct access into this business park off

Southern Links.

“Waipā are very supportive, and

Hamilton city are very supportive

because they understand the need

for more zoned industrial commercial

land.”

DION MERSON

Property Manager

P: +64 7 848 9027

M: +64 27 470 2710

E: dion@hamiltonairport.co.nz

MARK MORGAN

Chief Executive

P: +64 7 848 9038

M: +64 27 562 3351

E: mark@hamiltonairport.co.nz


12 WAIKATO BUSINESS NEWS September/October 2020

Corporate social responsibility

advocate wins Waikato director award

Hamilton man Kelvyn Eglinton, chief executive of Momentum Waikato

Te Punaawaitanga O Waikato, has won this year’s Emerging Director

Award granted by the Waikato Branch of the Institute of Directors.

will add to the great tradition

of previous winners who have

gone on to contribute to the

region through boards of significance.”

Eglinton will receive

governance training

and development to the

value of $5000, including complimentary

IoD membership

for a year, mentoring with an

experienced director, and a 12

month board role with Hospice

Waikato.

Judging criteria for the

award required the winner be

committed to and have a sound

understanding of governance

principles, senior management

experience, leadership and

interpersonal strengths and also

be committed to developing the

Waikato business community.

In going for the award,

Eglinton said he was currently

responsible for growing

an investment portfolio $30

million and a multi-million

dollar regional endowment

fund. He has had leadership

roles in mining, local and central

government, urban growth

strategy and sport.

Governance was about

bringing diverse thinking to

the table and being aware of

the risks and opportunities for

the business, he said. It also

involved focus on business

value, reputation, and fiduciary

responsibility on behalf of the

shareholders and stakeholders

and employees.

Businesses will be expected

to play a growing role in how

they address impacts in social

and environmental aspects of

their business,” he said.

“My view after returning

to New Zealand, is that New

Zealand business response to

corporate social responsibility

(CSR) remains in its infancy.

Waikato is relatively prosperous

and enjoys good growth.

Our patch leads the world in

agricultural science and is a

growing hub for logistics, education,

healthcare and IT.

“The opportunity before

us requires that we broker

and align these advantages to

address and resolve the region’s

greatest needs and challenges.

“I believe the Waikato is

on a cusp of major influence

within the NZ business sector

and needs greater exposure

to Wellington and to business

methods that enhance our value

proposition within the international

market place.”

“Kelvyn demonstrated

a high level of governance

Kelvyn Eglinton

knowledge with a desire

to develop further and has

a passion to add value to

the region through future

governance positions,” said

one of the judges, chairman

Simon Lockwood. “It was

clear to the judges that Kelvyn

About the IoD

The IoD is a not-for-profit

organisation and New Zealand’s

leading professional

body for directors, at the heart

of the governance community.

“We believe in the power of

good governance to create a

strong, fair and sustainable

future powered by best practice

governance. Our role is to drive

excellence and high standards

in governance. We provide governance

resources and tools to

support and equip our members

who lead a range of organisations

– listed companies, large

private organisations, state and

public sector entities, small and

medium enterprises, not-forprofit

organisations and charities.”www.iod.org.nz

1 2 3

The business of sport

There was a sporting theme to a lunch held by the Waikato

branch of the Institute of Directors. Chiefs chair Tonia

Cawood, Sport Waikato chair Mark McCabe, and Waikato

Rugby Union chief executive Blair Foote spoke on sports

governance at the event held at FMG Stadium.

6 7

4

5

1. Honey Hireme-Smiler, Sally Kerr and Di

Hallifax.

2. Mark McCabe, Tonia Cawood and Blair

Foote.

3. Brad Jackson and Robyn Clements.

4. Kevin Stowers and Kevin Buckley.

5. Natasha Harvey and Sharyn Cawood.

6 Ralph Blackburn, Philip Barron and Aaron

Beere.

7. Hana-Rae Seifert and Erica Amon.

Waikato Branch – Upcoming events/courses

At the Institute of Directors we’re

on the pulse of governance.

Connecting, equipping and

inspiring directors through thought

leadership and our extensive

network, professional governance

courses, events and resources.

October events

6 October - Opening up on Privacy with NZ Privacy Commissioner

13 October - Woman's governance network presents 'The juggle is real' panel discussion

22 October - Driving our communities development with Kelvyn Eglinton

28 October - An interview with Miriam Dean

November events

10 November - New member welcome coffee and morning tea

18 November - From Governance to Diplomacy with Maurice Williamson

To register, please contact

Megan Beveridge

Branch Manager

megan.beveridge@iod.org.nz

waikato.branch@iod.org.nz

021 358 772

www.iod.org.nz


WAIKATO BUSINESS NEWS September/October 2020

13

Craig Piggot

Halter collar

Collaring the market

By RICHARD WALKER

A think-big and move-fast approach looks

set to pay off for a New Zealand agritech

venture following extensive testing on

Waikato farms.

Auckland-based Halter

is poised for

New Zealand expansion

and eyeing overseas

markets four years after its

founding by youthful entrepreneur

Craig Pigott.

The Halter system gives

dairy farmers the ability to

monitor and move their cows

remotely, and is the brainchild

of Pigott, a mechanical engineer

in his mid 20s who was

brought up on a Waikato farm.

Collars with myriad sensors

send data to the farmer via

a smartphone app, including

information on whether a cow

is lame or in heat. The herd,

groups of cows or even individuals

can be moved around

via single pitch sound cue and

vibration from a GPS-enabled,

solar-powered collar. They can

be brought to the shed remotely

for milking and have their grazing

controlled within virtual

fences, with potentially large

time savings for farmers.

Pigott, formerly with Rocket

Lab, says Auckland-based Halter’s

biggest challenges have

been less around the technical

side and more around company

building, especially with

tight timeframes.

“We like to move pretty

fast. And so you’re hiring all

the time, and you’re hiring

from anywhere in the world.”

Often, they haven’t been

able to find the skill set they

want in New Zealand, and have

recruited from the likes of the

US and Europe.

“You get a slightly bigger

profile and then things get a

little bit easier. But even today,

we can easily spend months

looking for the right people to

fill the right roles.”

Pigott has secured big name

investors including The Icehouse’s

Tuhua Ventures, Peter

Beck and Stephen Tindall in

New Zealand, and offshore

investors Promus Ventures and

Peter Thiel’s Founders Fund.

He makes the point that

when it comes to investors,

the key is to align with people

and organisations that

can add value beyond just the

funding they bring.

“It’s the fact that they sit on

other startup boards and they’ve

built many billion-dollar companies

before and they’re able

to guide you through all these

problems. So I’d say from the

very start, one of the things that

worked in our favour was being

really explicit about the fact we

only wanted to work with top

tier investors.”

The board includes heavy

hitters Mike Collett, founder of

Promus, Matt Ocko from Data

Collective and Rocket Lab

founder Peter Beck.

“I was super fortunate,

from my time at Rocket Lab,

to understand the importance

of having really good investors

and having a really good

board.”

The focus has been on raising

capital to accelerate growth,

rather than relying on revenue.

“We’re a startup, we’re

growing, we’re always hiring,

and we raise capital to

help accelerate that growth.

Growing on revenue is often

too slow. You can’t hire explosively

enough.”

That focus on growth

remains key. “It is all about

trying to get onto more farms

and expand around the world.

Investors obviously want you

to build a successful company

and want you to change the

world. And that’s exactly what

we want to do.”

Profit is important and

they keep an eye on it, he

says. “But more important

for us is making a substantial

dent in the industry.”

Prototyping is done in New

Zealand, while full production

is in China. With a single farm

potentially requiring 1,000 collars,

they can easily make thousands

in a short timeframe.

Covid-19 sees Pigott

back in New Zealand after

spending much of his time

overseas building relations and

learning from the experience of

others.

Halter’s focus is on pasture-grazed

dairy cows. “At the

moment for us, we believe the

most value is in dairy and so

that’s why we’ve specifically

targeted dairy farmers.”

I was super

fortunate, from

my time at Rocket

Lab, to understand

the importance

of having really

good investors and

having a really good

board.

In terms of competition,

Pigott says they haven’t yet

come across anything close to

what Halter can do. “From our

perspective, there’s nothing

else out there that has the same

level of kind of understanding

of a cow or value to a dairy

farmer.”

That sees them eyeing a

global market, potentially

as early as next year. “New

Zealand is the best place

in the world to develop it,

and we definitely want to take it

to the world.”


14 WAIKATO BUSINESS NEWS September/October 2020

The Importance of

Education to our

Economy

Education elevates equality

Education provides an escalator out of poverty

Whichever way you look at it

the Waikato is extraordinarily

blessed with some of the most

outstanding education institutions in the

country.

A real world-class university, the only

profitable polytech in NZ, a wonderful

Te Wānanga o Aotearoa, some of the best

Secondary and Primary schools, along

with a diverse and thriving ECE sector.

The Waikato has it all and it adds up

to a very attractive proposition to company

owners when looking to locate their businesses

If you are in the tech and engineering

sectors, the stream of world class graduates

from Waikato University have created

the fast growing companies that are centred

around the Mighty Waikato. When

companies like Aware, Company X, Instillery,

Datacom, Gallagher’s, Prolife,

DEC, Maber’s, Shoof, APL, Greenlea etc

strut their stuff and products in NZ and

overseas, it is on the back of the intellectual

horsepower generated by graduates of

our Waikato Education system.

Which is why it is so good to see the

New Zealand Institute of Skills and Technology,

the peak polytechnic entity setting

up shop in Wintec House and already driving

deep roots into our Waikato business

community. With NZIST we have the opportunity

to practically influence coming

generations of kiwi graduates

There are storm clouds on the education

horizon.

It is of real concern that the Government

has not put any effort into solving the

international students border issue, despite

common-sense suggestions from our educational

leaders across the country.

To put it into a regional and dollar perspective,

take the issues at Waikato University.

They had budgeted for approximately

2200 students at $36,000 each for

a total revenue of $79.2 million. Currently

they have approx 1200 students at $36,000

pa for an actual revenue total of $43.2 million.

A revenue shortfall of approx $36 million.

With staff cost running at about 60

percent of revenue you can see why they

are signalling job cuts.

The kicker for the Waikato is twofold.

Firstly, the multiplier of dollars spent

throughout the wider economy by international

students is accepted at approximately

five times their course costs. It

covers food, accommodation, transport,

By Don Good, Waikato Chamber

of Commerce executive director

etc. So, the net effect of the downturn in

international students coming to Waikato

University on our regional economy is

around $180 million deficit.

Secondly it is not just the University,

you need to add in the same effects in Wintec,

the Wānanga, and all the secondary

schools and private training establishments

in the Waikato and you will see quickly see

a billion dollar deficit in cash spent in the

Waikato over the next three years.

New Zealand universities have a smart

system for managing the safe border crossing

by students. It starts with only taking

students from the so-called Covid-free

“green” and “yellow” countries, subjecting

them to a rigorous Covid-19 pretesting

before leaving their own country, coming

in only on charter flights, into securely

managed isolation with the usual three

and 14 day testing regime,. So, why is the

Government not doing it? That system is

as good if not better than the current one

for returning Kiwis and sports stars such as

rugby, football, cricket and sailing.

If we don’t start soon then job losses at

the University, Wintec, the Wānanga and

our Primary and Secondary schools will

escalate quickly. Those job losses will all

need to be done and dusted in time for the

new school year.

These job cuts will multiply though our

economy.

Our Government’s mantra has been

“Go Hard – Go Early”.

Their strategies may be coming home

to roost in the education sector.

Business Floor, Wintec House Cnr Nisbet and Anglesea Street, HAMILTON

07 839 5895 | help@waikatochamber.co.nz

www.waikatochamber.co.nz

Hill Laboratories sees

continuing growth

By RICHARD WALKER

A flurry of activity has seen Hill Laboratories make three

acquisitions in the space of a month as the Hamilton testing

lab develops on several fronts.

The timing is largely coincidental

but the moves

are a signal of intent as

the company eyes continuing

growth.

It has bought assets in environmental

water, viticulture

and drug testing while also

achieving accreditation for

Covid-19 testing.

The first completed acquisition,

on 31 August, was Hilltop

Software, which operates in

the increasingly crowded environmental

water sector.

Chief executive Jonno Hill

says it was a strategic move

that was 18 months in the making,

and combines hydrology

- the measurement of water

volume and movement - with

water quality.

“We're pretty plugged into

the water quality side because

we do all of that testing for

most of the regional councils in

the country, but the hydrology

is going to be new to us.”

They will work with the

major power generation companies,

whose hydrologists use

Hilltop to manage their data in

order to manage their dams.

Hilltop harvests an enormous

amount of data, including

from the proliferating number

of infield sensors being

used in waterways, particularly

by territorial authorities, to

measure water quality.

Hill says there will continue

to be a place for the “gold standard”

testing Hill Laboratories

does alongside the infield.

“We're not in the business

of hardware design or manufacturing,

we don't want to be.

But data management feels a

lot more comfortable to us,”

Hill says.

“If we stay pretty agnostic

around the platforms for doing

field measurements, but aspire

to do more with managing the

data, making sure that quality

assurance is being applied,

then it's a better fit for us.

“We hope to create additional

tools to help the users

of the data do their jobs more

effectively and efficiently.

“If we can be working with

the scientists at the regional

councils, bringing great data

science solutions into play,

empowering them to do what

they need to do to help clean

up the country's water and

manage the water well, that

feels good.”

The acquisition, which sees

them take on the assets and

two staff, is set to open up new

revenue streams and extend

the relationship with territorial

authorities, which almost all

currently use the Hilltop service,

he says.

“We're looking forward to

exploring in time how we may

be able to broaden the customer

base.”

The other two acquisitions

were more opportunistic. The

first, which settled the day after

the Hilltop deal, was for a viticulture

pathogen testing lab,

VTL. It was an arrangement

made during lockdown when

Blenheim-based Ormond

Jonno Hill

Nurseries general manager

Marcus Wickham got in touch

to say they were acquiring Villa

Maria’s nurseries in a deal that

included the associated pathology

lab, which Ormond didn’t

want to retain.

Hill Laboratories already

had a presence in Blenheim,

and within a week the deal

was done. As with the Hilltop

acquisition, it was for the

assets and customer contracts.

We hope to create

additional tools

to help the users

of the data do

their jobs more

effectively and

efficiently.

“We've got a small lab in

Blenheim that is really focused

on the wine and viticulture

industries,” Hill says. “So

we're really committed to that

footprint and to continue servicing

those industries into the

future. And this is a nice growth

of scope of services and speaks

positively about our intentions

in the future down there.”

The final acquisition is in

the area of drug testing. It is

for the laboratory drug analysis

business of TDDA Omega

Laboratories. The sale encompasses

processes, technologies

and equipment, as The Drug

Detection Agency, which is a

major player in the New Zealand

market, sheds the lab to

focus on its core competencies

such as providing mobile drug

and alcohol testing, policy

design, and drug and alcohol

training.

Hill Laboratories have

secured a multi-year service

agreement with TDDA and

Hill says the two firms have a

mutual desire to work to work

well together into the future.

“TDDA are the first and

probably most important customer

of hopefully many for

us.”

Hill Laboratories employs

400 staff after more than three

decades of growth. They consolidated

from four Hamilton

sites three years ago into the

former NZ Post parcel sorting

building in Frankton, which

they were able to completely

refit internally for their own

purposes.

Hill says they are the leading

independent commercial

lab for environmental and agriculture

testing in the country,

and well positioned to assist

farmers with environmental

stewardship on their land.

“Primary industries are

absolutely central to our reason

for being and we would

expect, like all Kiwis, that they

remain a really important part

of the national economy for the

foreseeable future,” Hill says.

“So we look forward to

being in there recognising

or responding to new

opportunities and growing

with our customers.”


WAIKATO BUSINESS NEWS September/October 2020

15

Sisterfields Bar

Heritage building gets

hotel makeover

A heritage building in central Hamilton has been given a new

lease of life with the opening of a Ramada by Wyndham hotel.

The 69 room hotel on the

corner of Victoria and

Collingwood Streets

features a new streetfront

restaurant-cafe-bar as well as

an onsite gym available free

for guests.

Hotel general manager

Perry de Jager says Wyndham

took over the building as a

shell, with the owners committed

to a multi million dollar

redevelopment.

De Jager arrived in March

last year, when it was branded

as a Days by Wyndham, but

with the refurbishment almost

complete it has transitioned to

the more upmarket Ramada

brand.

As a relative newcomer

to the city, after a globe trotting

career taking in Europe

and Africa and more recently

Christchurch and Auckland,

de Jager is impressed by the

supportive scene in Hamilton.

“I based my career out of

Christchurch and Auckland.

There, you have your amalgamation

of groups, but everyone

sort of fights for their own.

Hamilton is different. You’ve

got a really good leader in

Hamilton & Waikato Tourism

in the form of Jason Dawson.

We have regular hotel GM

meetings and we can see that

if we can fill up Hamilton it

benefits everybody.

“So we’re happy for Hamilton

& Waikato tourism to get

the conferences for business

events. Jason goes out and

sells us as a package, which is

wonderful.”

The impact of coronavirus

is inescapable; now is the time

they would expect Korean

and Chinese tour buses to be

arriving, and the uncertainty

around large gatherings has

also played havoc with the

Claudelands offering, while

Auckland’s second lockdown

hasn’t helped.

However, the relative lack

of exposure to international

tourism is helping, along with

the fact that three hotels are

isolation facilities, reducing

the city’s overall number of

beds. In July at level one, de

Jager says all the hotels were

filling up. He points to big

events in the pipeline, including

an international dragon

boat festival in 2022 and the

delayed Women’s Cricket

World Cup the same year.

De Jager speaks positively

about other operators in the

city and region, and says there

has been an influx of new hotel

general managers to Hamilton

bringing new ideas and

cooperating with each other,

supported by Hamilton Central

Business Association and

Hamilton & Waikato Tourism.

“The Hamilton Central

Business Association are

really good. They drive hard,

led by Vanessa Williams;

Hamilton & Waikato Tourism

led by Jason Dawson - a really

pro-active group of people.”

The hotel will, like other

Ramadas, seek a Qualmark

rating, which de Jager expects

to be three and a half to four

stars.

He says they are aiming

at the midscale, affordable

section of the market, and

promoting the hotel’s central

A room in Ramada by Wyndham

location, close to the SkyCity

casino and within walking distance

of events at Claudelands

Event Centre, the rugby stadium

and Seddon Park. It is

also within a comfortable

drive of Waitomo, Hobbiton

and Rotorua, he says.

Half the hotel’s rooms have

been refurbished, leaving the

apartments and economy and

studio twin rooms to be freshened

up in the new year.

The new eatery and bar,

Sisterfields, opens up onto

Victoria Street, while the

verandah on Collingwood

Street is being given a boost

with planters and tables. Sisterfields,

which will be open

from 6.30am till around 9pm,

is run by the operators of

Cucina on Anglesea Street and

Clarence Street Cafe.

Old-style safes are a feature

of the hotel’s entranceway on

Victoria Street. “They were

just too big and heavy to move

so the architects said, well,

we’ll embrace it and put it in

as part of the design,” de Jager

says.

An upmarket burger bar

is planned for the remaining

streetfront space north of the

lobby, and the hotel also has

a conference space beside the

restaurant.

Upstairs, the refurbished

superior rooms overlooking

Victoria and Collingwood

Streets boast sash windows

that retain their heritage feel,

while the apartments - two

bedrooms with lounge, bathroom

and kitchen - have balconies

with views over Victoria

on the River.

A hallway is decorated with

black and white

photos tracing

the hotel’s history,

including

one

showing the

four likely

lads who

started the

whole thing off.

The Commercial was first

built on the site - in what was

then a paddock - in 1872,

making it one of the earliest

buildings in central Hamilton.

Constructed from timber, it

burned down in the late 1800s,

and again in 1931 before a

rebuild using concrete

which has stayed

the distance.

Perry de Jager

2.3 million.

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each year. Talk to us today to learn about how

LuminateOne can help you and your business make

the most out of technology.

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Nick Humphries Thomas Coats Tim Hampton

027 829 0131 027 406 0604 027 310 3623


16 WAIKATO BUSINESS NEWS September/October 2020

As if I haven’t got enough

to think about now this!

Kiwi business owners

are expert all-rounders

either self-proclaimed

or by necessity. You

often find the conversation of

businesspeople at networking

functions, or the after-work

catch up, over a cleansing ale

or glass of coping juice talking

about yet another “thing” they

now have responsibility for.

Often delight is taken in surprising

the other participants

with yet another job to be

added to the pile that they may

not have been aware of. Still,

invariably the conversation

will turn to how am I going to

get this done? And that where

it gets interesting!

There are those that follow

the “she’ll be right” approach

and hope that this new regulation

or requirement will just

get forgotten, never to cause

anything other than a momentary

pain to their business.

Then there are those that realise

that these new changes will

impact them and if they want

to be like Hillary and say “we

knocked the b@$%^ off” they

are going to have to take time

to understand the challenge,

build a team and take a focused

approach in finding a solution.

One such issue that business

will need to be thinking about

and include in their business

planning is the advice from

Immigration New Zealand that

in 2021 there will changes that

affect some employers and the

migrant workers they employ.

These include:

• introducing a new

William Durning

employer-led visa application

process that will

involve three stages — the

employer check, the job

check and the worker check

• a new temporary work visa

that replaces 6 temporary

work visas, and

• strengthening the labour

market test for low-paid

jobs and open access for

high-paid jobs in rural

regions and lists in cities.

The important point in these

announced changes is that they

will be employer lead. Business

owners who currently

employ migrant staff or who

have traditionally looked

overseas to find the skilled

workers that they need, would

be wise to spend the time now,

talking to us at Pathways to

New Zealand. Our Licensed

Immigration Advisers understand

not only the importance

for business to have skilled

staff but they can also guide

business owners through these

new changes, making sure that

time wisely spend in preparing

and executing the recruitment

process and it’s impacts

in migrant workers results in

the roles that you need filled,

are done so in a timely manner

saving you unnecessary stress

and cost.

So what are you waiting

for, all it takes is a call to get

things going – Let’s Talk.

Wellbeing project

gathers momentum

An appointment is imminent for an executive director of the

Waikato Wellbeing Project as the scheme to meet sustainable

development targets picks up steam.

WEL Energy has

also pledged to

commit $3 million

over five years as part of

an agreement with Waikato

Regional Council.

The cash injection will

help to establish and seed

fund the project’s support

function, which will be

responsible for collaborating

with manutaki – community

leaders who are leading

collaborations to progress

towards achieving the targets.

The executive director

will be tasked with setting up

the support function for the

targets to be achieved across

the region. They will report

to the Waikato Regional

Council chief executive, but

Wellbeing Project co-chair

Raewyn Jones says within a

few months there will be a

separate governance group,

similar to Te Waka though

smaller.

The Waikato Wellbeing

Project identified specific targets

based on the Sustainable

Development Goals set by the

United Nations as a blueprint

to help citizens, governments,

businesses and organisations.

Jones says a lot of work

around the targets has already

been happening organically

around the region, with

manutaki holding meetings

and working out action plans.

She says the intention is

to create a movement, rather

than an organisation. “It’s

about everybody contributing.

So if you’re in MSD,

for example, and people are

organising to reduce youth

unemployment, you should

be saying to yourself, ‘why

aren’t I involved with that?”

If there’s a time

that we need to be

working differently,

it’s now. There’s a

model that’s been

proven to work in

terms of systems

approaches, and

this is it. We actually

have to work harder

and faster.

Jones describes the Sustainable

Development Goals

as being like a risk map for

the world. “They’re not just

these aspirational targets. If

you look at them individually

as a business, every one of

Raewyn Jones

them is a risk for you, whether

it be climate or whether it be

inequality.

“So if investors and business

and government can look

at the SDGs as a risk map, and

as a roadmap for how we can

work towards minimising that

risk - actually, we will do a lot

better.

When Covid first hit, she

says they initially thought:

“We shouldn’t burn this flame

too bright, because there’s big

stuff going on and everyone’s

got other things on their mind.”

But as time went on, she

says she realised there was no

time to rest.

“If there’s a time that we

need to be working differently,

it’s now. There’s a model that’s

been proven to work in terms

of systems approaches, and

this is it. We actually have to

work harder and faster.”

Impact Hub opens

co-working space

Impact entrepreneurs have

a new base in Hamilton

featuring co-working

spaces, hot desking and office

space. Impact Hub Waikato

has opened the new premises

on the corner of Anglesea and

Collingwood Streets, which

also includes a soundproofed

podcast room and meeting

rooms. Cofounder and director

Nanise Ginnen says they

want to build a base for entrepreneurs

who are interested

in both profit and purpose.

“They are dual-purpose

businesses, and often those

two things are tethered to each

other. The more successful

their business becomes, the

bigger their impact is.”

She gives the example

of Hamilton-based Kaupapa

Māori power company Nau

Mai Ra who give a portion of

their profits back to community

power.

“Their cause is to eradicate

power poverty, and we’ve

got lots of smaller businesses

who are starting to work in

that space becoming really

conscious of societal and

environmental issues and

wanting to solve them through

business.

“We envisage this being

a space that will connect and

enable those people.”

She says there will be flexible

coworking options, so people

can pop in and out, along

with some permanent desks.

They have about 50 members,

with networking and

learning opportunities.

Impact Hub is a global

organisation and members can

also access an online platform

that connects them to hubs

around the world.

Level 2

586 Victoria Street

Hamilton 3204

Level 3

50 Manners Street

Wellington 6011

07 834 9222

enquiries@pathwaysnz.com

pathwaysnz.com

Nanise Ginnen, right, at the new space with, from left, cofounders and directors Tony

O’Brien and Paul Kerssens, and programme manager and community coach Ella Stuart.


WAIKATO BUSINESS NEWS September/October 2020

17

Live streaming carries

stock auctions to new level

As Covid-19 pivots go, a Hamilton agritech

firm’s was one of the swiftest.

Online stock auction

company bidr.co.nz

moved fast to add to

its offering during lockdown.

The result, livestreaming with

bidding, has helped it quadruple

the number of registered

users, says general manager

Tania Smith.

The Hamilton firm deals in

both commercial and genetics

sales and so far has had

most success in the latter,

with “great pickup” over the

Covid-19 period, Smith says.

Bidr could see a need, with

farmers concerned as they

headed into lockdown. “These

genetic bull sales, the twoyear-old

bull sales, are a real

landmark for them, and they

are big events in a farmer's

calendar. Some of these guys,

it's their main income, so they

were very concerned, and our

phone ran red hot as it became

apparent we were going into

lockdown.”

Now you can be on

farm, bidding on

farm, and that will

mean those bids

are relayed into the

system, or you can

sit at home and

watch the live stream

and bid from home.

That saw the bidr team

spend three hours with a

PGG Wrightson auctioneer to

co-design a new product.

“My board signed it off and

we got building it and delivered

a livestream product into

the market for those first bull

sales in June,” Smith says.

“That's been stunning, I

think we did 49 bull sales over

Covid, 31 of them were in the

live stream format.”

Bidr, a subsidiary of PGG

Wrightson, was based initially

on sequential auctions where

all bidding is by remote online

buyers and live time slots are

controlled by a computer. It

provided an alternative channel

for farm to farm sales of

commercial stocks, and with

animals moved directly from

farm to farm there was less

stress on livestock, potentially

improving animal welfare and

performance. It also meant

vendors could reach a national

market.

Bidr, using cloud-based

video streaming and collaboration

tool Amazon Chime

from Amazon Web Services,

launched at last year’s Fieldays

and its offering before

Covid-19 was fully online.

“Whereas now you can be

on farm, bidding on farm, and

that will mean those bids are

relayed into the system, or

you can sit at home and watch

the live stream and bid from

home,” Smith says.

She says they carried out a

lot of testing to get the product

to enterprise level, ensuring

it is robust and secure. The

system features sub-second

latency, making the experience

“very seamless” with virtually

no delay, she says.

They have almost 4000

registered users on the platform.

“So it's a decent set of

eyes that can be looking at

stock.

“We've got a lot of traction

in some quite niche areas

like Jersey genetics and deer.

We've had some really successful

deer sales. That's quite

a traditional industry, but they

seem to be really embracing

us.”

She says they are also getting

bookings for ram sales,

following the spring bull

sales, while they have also had

good commercial sales of premium

stock.

Eight agencies are accredited

to the platform, and about

300 agents are signed up to

utilise bidr. “They're the ones

that are potentially on the

ground talking to their clients

about bidr as an option.”

They are looking to grow

commercial sales. “This is a

very new technology to a very

traditional industry. So we are

very much in the early stages

of getting that adoption.”

Hobbiton Movie

Set announces

new event venue

Hobbiton Movie Set

has added The Hub

to its business events

offering, and expects to add

new features to the Hobbtion

experience.

The Hub, Hobbiton’s

architecturally designed

head office building situated

at the top of the visitor

carpark at The Shires Rest,

was constructed to house the

business core operational

teams under one roof with

staff training facilities and

full catering kitchen suitable

to cater lunch for all employees.

The 1600 sq m venue’s

two conjoining rooms, named

the Romney and Angus rooms

after the variety of livestock

breeds that are farmed on the

surrounding Alexander farm,

can be used separately or be

combined for a flexible meeting

space. The Hub can host

up to 130 guests in various

configurations, with breakout

spaces for welcome drinks,

meals or meetings available,

Live streaming at an auction.

all with stunning views overlooking

the surrounding farmland

and rolling green hills.

It joins fully themed structure

The Millhouse as the

latest offerings. “We are very

excited to launch The Millhouse

and The Hub to the

business events market,” Russell

Alexander, CEO of Hobbiton

Movie Set, said. “These

venues are fully operational

and ready for use, complementing

the existing tourism

offering here on site.”

CBD awards by

the river

A transparent marquee on

the riverside will provide the

foundation for a spectacular

night of festivity as the

Hamilton Central Business

Association (HCBA) hosts

the CBD Celebration Awards

at Roose Common Park on

Grantham Street. A highlight

will be a performance by

singer-songwriter Hollie

Smith to end the evening.

HCBA chairperson Connie

Chittick says: “It has been

a particularly challenging

year and to be able to take

some time to recognise the

businesses in our central

city and see what they have

achieved is certainly worthy

of celebration.” The awards

evening will be held on 18

November.

• HCBA has three new

committee members

following its annual general

meeting, held at Panama

Square: Perry De Jager

(Ramada by Wyndam),

Hailey Max (iSite Hamilton)

and Tipene Atama (Waikato

Regional Council).

Seed Waikato on

the move

After co-working for 15 months

with Creators, Seed Waikato

is moving in with Volunteer

Waikato and Graeme Dingle

Foundation Waikato on

London Street. CEO Gemma

Major says the new location

offers a space with like-valued

community change-makers.

“We are passionate about

creating spaces and places

where young people can

flourish, and co-locating with

Volunteer Waikato and Graeme

Dingle Foundation Waikato

gives us an opportunity to

share resources freeing up

others to invest into our

community.”

Joint approach

agreed

Iwi, local government and

central government have

approved a joint approach to

planning for the future of the

Hamilton-Waikato metro area

for the first time. The Hamilton-

Waikato Metropolitan Spatial

Plan is based on a scenario

of 500,000 people living in

the metro area, extending

from Taupiri in the north to

Te Awamutu and Cambridge

in the south. It will deliver

a 30-year priority plan for

development of key

growth areas.

Riverlea Theatre presents

A Pirate Christmas

By Michael Switzer

Nov 21 - Dec 19

www.iticket.co.nz

A hilarious, all-singing, all-dancing,

end of year Christmas function.

Spot prizes to be won each night for Best Dressed.


18 WAIKATO BUSINESS NEWS September/October 2020

BLUE SEPTEMBER

Get your team into

Pedal4Prostate

If you haven’t been personally affected by prostate cancer you’re

bound to know someone who has, so it’s time for you and a

few workmates to saddle up and put your pedal to the metal

for the fun and adrenalin-filled Pedal4Prostate, Hampton Downs

Motorsport Park, Sunday 8 November.

In this time of uncertainty

and the disappointing

cancellation of many

sporting events, including

other cycling challenges,

the relaxing of Covid-19

restrictions has ensured this

popular four-hour endurance

event, Pedal4Prostate,

remains firmly fixed in the

cycling calendar.

This event is not just for

the recreational cyclist but

also for the enthusiast seeking

time trial and training

opportunities.

For workmates, seeking

a team-building day or just

a fun day out on the track,

or those wanting to beat a

personal challenge or pitch

themselves against friends

and whānau, Pedal4Prostate

offers something for

everyone wrapped up in a

fun-filled and action-packed

day. Not to mention a rare

opportunity to tackle an

international motor racing

track, with no cars.

The serious side to Pedal-

4Prostate is that it serves

as a key fundraiser for the

Prostate Cancer Foundation

Continued on page 20

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Blue September


BLUE SEPTEMBER

WAIKATO BUSINESS NEWS September/October 2020

19

The Smart Home Revolution

The start of the computer revolution was back in the 1950s

where big and bulky mainframe computers took up a whole room

and had to be programmed with a punch card. They were used

to automate Accounts and Payrolls.

Then by the 1980s to

2000 the second revolution

started when we

began to have desktop computers

in the office, and then

came the home PC.

The third revolution

was the mobile one which

reduced them in size to be

able to fit in our pockets, so

we could take them anywhere

and use them on the go.

Now the next shift has

started and in our homes,

smart assistants like Google

Home or Amazon Echo

are steadily colonising

our personal spaces, along

with home automation for

smart lighting and security

systems.

There were over 640 million

of these units sold last

year and the market will be

doing twice that by 2023.

By that time we can

expect something like a 50

percent growth in sales of

wearable devices like smart

clothing and fitness trackers

– a huge market that Apple

is looking to – where it will

be approaching 300 mil-lion

units a year.

As for the workplace AI

is starting to take hold where

it is transforming factories

and production lines. Sometimes

referred to as the fourth

revolution or industry 4, this

sector is forecast to double to

over 150 billion by 2023 and

over a trillion dollars by the

early 2030s.

Tech companies will

increasingly seek to improve

our lives with this explosion

of smart devices that will be

crunching the sensor data

from all this hard-ware, as

well as all the activities that

we do on our smart phones.

There are also plenty of startups

staking out their territory

in this new frontier.

When it comes to your

home it is important to know

what you want and when

you “don’t know what you

don’t know” the best thing is

to talk to a company that is

experienced in security systems

before you build and

not settle for a one size fits

all approach that some builders

and electricians install as

a part of a package.

Your Security System is

a personal thing and needs

to be researched correctly to

make sure you know what

you want and how you are

going to use it - because

it’s no good having one

installed if it’s too hard to

use, that would just be a

waste of money.

Smartway Security and

Technology have been

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years and Monitored Security

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Why don’t you give them a

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understand how you can protect

what is important to you.

Remember “Experience

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Call and speak to the team

at Smartway today on 0800

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20 WAIKATO BUSINESS NEWS September/October 2020

Get your team into

Pedal4Prostate

From page 18

New Zealand, with proceeds

from the entry fees and the

participants’ fundraising

making a significant contribution

to helping provide

support to men and their

families.

For those keen to give

e-bikes a go, Electrify NZ

has generously supplied 14

e-bikes for hire, and there

will also be a few for spectators

to try out.

Pedal4Prostate registrations

are open now, with

solo rider, 2-person or

4-person team options.

There are over 60s

and e-bike categories too.

So get a few mates and

workmates together and

sign up today at https://

pedal4prostate.org.nz/

For more information please

contact event manager

Carol Roche on 027 289

3035 or events@prostate.

org.nz

- Supplied copy

The humble pallet -

critical to essential

business supply

If you were one of the millions of Kiwis whose supermarket

shop during lockdown included some milk, meat, apples or

kiwifruit, you probably didn’t think twice about the supply

chain behind them.

Timpack managing director Alan Walters

203055AA

The team at CHP

Electrical are proud

to support

to help spread the

message to look after

your health and get checked

Phone 07 848 2122

or 0800 245 368

Email: info@chp.nz

www.chpelectrical.nz

However, hundreds of

businesses around the

country were relying

on one Waikato-based company

to keep their essential

goods moving during the

nationwide Covid-19 lockdown

earlier this year.

Timpack is one of New

Zealand’s largest wooden

pallet and container manufacturers,

operating in Hamilton

since 1984 and expanding

capacity to seven sites

throughout New Zealand.

Their team of 200 staff produces

more than a million

items of wooden packaging

annually.

“The humble wooden pallet

is used to transport goods

and touches nearly every

product we consume at some

point in its life,” says Timpack

managing director Alan

Walters.

From dairy to horticulture

to meat and metal and packaging,

more than 500 businesses

around the country

count on Timpack. Around

three quarters of Timpack’s

customers are essential businesses,

primarily in the food

industry but including other

products such as hospital

beds.

Lockdown hit during

the busy picking and packing

season for kiwifruit and

apples, requiring a large

amount of pallets and bins in

a very short time period.

“Preparation for lockdown

included checking our supply

chain, which includes nails

from China, as well as adapting

business practices with

changes to shifts, break times

and working practices to

ensure the health and safety

of our staff and to meet social

distancing requirements. The

only real issue was timber

supply from domestic sawmills,

which surprisingly

were not considered essential

business and were forced to

shut,” said Walters.

“With some juggling, prioritising

and outsourcing, we

did everything in our means

to meet demand through lockdown,

but without ongoing

timber supply some of our

customers felt the effects of

the shortages.”

He says the situation could

have become much more serious

had lockdown continued,

with major disruptions to primary

industries.

Walters is president of the

New Zealand Wooden Pallet

& Container Association and

said other members faced a

similar predicament, with the

pallet industry in New Zealand

requiring an estimated

15,000 cu m of timber every

month. That roughly equates

to 375 truck and trailer loads

every month. During lockdown

Mr Walters made a

plea on behalf of the industry

for the Government to

allow sawmills and their supply

chains to operate during

Level 4 lockdown. This was

partially met with the reopening

of some sawmills to process

sawn logs but not the

fresh cutting of logs.

On behalf of the industry

he is calling on Government

to address the issue so that

sawmills and their supply

chains can operate should

New Zealand be placed into

Level 4 lockdown again.

With some juggling,

prioritising and

outsourcing, we

did everything in

our means to meet

demand through

lockdown, but

without ongoing

timber supply some

of our customers felt

the effects of the

shortages.

“Pallets are a vital but

often overlooked part of the

supply chain. It’s time to put

them in the spotlight.

“Allowing sawmills and

their supply chains to operate

in any future lockdown

would enable an uninterrupted

flow of pallets which

are critical to the nation’s

essential industries.”


WAIKATO BUSINESS NEWS September/October 2020 21

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22 WAIKATO BUSINESS NEWS September/October 2020

WESTPAC WAIKATO BUSINESS AWARDS

Jake Campus and Zoe Read (Jake Campus Nutrition).

Amy Attwood (Baby on the Move) and Martin Thomas (Wintec Student Residence Trust)

Westpac Waikato Business

Awards finalists announced

Fifteen businesses have been named

as finalists in the Westpac Waikato

Business Awards, in an event held at

Wintec’s The Atrium.

Waikato Chamber of

Commerce chief

operating officer

Paula Sutton said during lockdown

the organisers talked

about whether to go ahead

with the awards. “We all

agreed to soldier on and keep

going because we knew just

how strong the Waikato region

is - and gladly I can report that

you did not disappoint.”

More than 40 businesses

entered and chief judge

Heather Connolly told the

finalists it was a big achievement

to get this far.

“Even though we’ve had

a really interesting and definitely

challenging year, and

I think we’ve got some challenging

times in front of us,

it was wonderful to see the

Waikato community come out

and put their names forward.

“Those businesses that

did not make a finalist should

not be disappointed, as the

calibre of entrants was very

strong and many have entered

in prior years. Take on board

the feedback provided by the

judges, enhance your business,

and come back stronger

next year.”

The Annual Awards Gala

Dinner is scheduled to take

place on Friday 13 November,

and tickets are available

via the Waikato Chamber

website.

Brett Morris (Skycity), Rachel Adams (Soda Inc) and Michelle Baillie (Skycity)

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WESTPAC WAIKATO BUSINESS AWARDS

Des Ratima and Jeremy Mayall (Creative Waikato)

Frank Sargent, Peter Nation and Janine Monk (NZ National Fieldays Society)

THE 2020 FINALISTS ARE:

Bear & Moo

MEA Mobile

Beca Waikato

NZ National Fieldays Society

Carlyon

Skycity Hamilton

Civtec

The Instillery

Creative Waikato

Waikato Real Estate

Michelle Pearson (Waikato Real Estate)

Good George

Hospice Waikato

Jake Campus Nutrition

Wintec Student Residence

Trust

Yashili New Zealand

Dairy Co

Craig Tamblyn (Hospice Waikato)

Photos: Barker Photography

WWBA 2020 Finalists Nominations: Strategy & Growth + Innovation

nals

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We are the team that delivers

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204717AA


24 WAIKATO BUSINESS NEWS September/October 2020

WESTPAC WAIKATO BUSINESS AWARDS

Graham Hill, Renee Schicker and Peter O’Regan (Beca)

Aaron Rink, David Kraakman, Sandra Kraakman,

Nick Murray and Mathew Fletcher (all Carlyon)

Westpac Waikato

Business Awards

finalists announced

Kevin Flynnie (Good George)

Dieter Kritzinger (Yashili)

Wahnita Kanters (Civtec) and Selena Batt (Pinnacle Health) Hannah Porter (Bear & Moo) Richard Jenkins (The Instillery)

TheInstillery_WaikatoBusinessNews280920.pdf 1 29/09/20 9:35 AM

C

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WESTPAC WAIKATO BUSINESS AWARDS

WAIKATO BUSINESS NEWS September/October 2020

25

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The Team at DP Media would

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We wish you all good luck for the Annual Awards Gala

Get in touch today – info@dpmedia.co.nz | 07 838 1333 | dpmedia.co.nz

Publishers of Waikato Business News, Waikato AgriBusiness News and Showcase Magazine


26 WAIKATO BUSINESS NEWS September/October 2020

In search of the

marketing unicorn

We are a small country. Many of our

businesses run increasingly lean marketing

teams. So how do they recruit for the right

mix of skills they need?

At home, Mr Jones and

I are lucky to be planning

a much-needed

bathroom renovation. We’ve

found a builder we like. He

seems like the type of builder

who can turn his hands to

most things. However, he will

bring in specialists for the specific

trades – plumber, tiler,

gib-stopper, painter, and so on.

Well, you’d generally

expect that, wouldn’t you? Not

only because of the regulations

about registered tradies, but

because we know that certain

things are best left to the

experts.

A painter might be a good

gib-stopper, but the gib-stopper

who gib-stops all the time,

not half the time, is probably

the better gib-stopper. A fair

assumption, don’t you think?

The builder could probably do

the plumbing, but won’t we

feel better if he leaves that in

the capable hands of a professional

plumber? You can bet

your dripping tap we will.

We have developed the

much-celebrated can-do attitude

in New Zealand, born out

of the limitations of our size.

A little bit of expertise and a

willingness to give things a try

has made us champion those

with broad-ranging capabilities,

and that’s not a bad thing.

But is marketing communications

and advertising

becoming particularly prone

to building teams of generalists

and undervaluing specialist

expertise?

I’ve lost track of the ads

I’ve seen for hybrid roles in

marketing teams. The skills

required to develop a communications

strategy, for example,

are somewhat different

from the technical intricacies

of managing Facebook ads,

but I completely understand

that financial constraints

increase the need for a multitasker.

The one that gets me is

when recruitment ads ask for

strategists or managers who

are adept with InDesign, the

highly specialist design software

that designers use. These

are completely different skills,

surely? Yes, there are a few

amazing designers who are

equally adept with big-picture

planning as with coming up

with highly effective design

concepts. But the number of

people who are equally capable

and passionate about both

skills sets is even fewer.

Australian TV’s ‘Master-

Chef Back To Win’ is drawing

to a close and highlights the

issue in the kitchen environment.

All the contestants can

cook pretty much anything far

better than the majority of us.

But they each have their particular

strengths and preferences.

The capable dumpling-maker

might produce the occasional

great parfait, but the pastry

chef will nearly always make

a perfect one.

A small restaurant might

only have a couple of chefs,

each having to tailor their

skills to the menu. Or, more

sensibly, the menu is tailored

to their skills, avoiding cooking

styles that aren’t in their

repertoire or buying in. (I’m

picturing a carrot cake that’s

a familiar feature in numerous

Hamilton cafés…!)

The same applies with the

legal profession. A property

lawyer could give you basic

advice over a dispute with your

boss but, when push comes to

potential shove, you’d talk to

an employment lawyer.

Similarly, having the right

tools doesn’t mean you have

the skills to use them. Creativity,

visualisation, interpreting

a brief, understanding what

appeals to different audiences,

the intricacies of good typography,

illustration or visual

storytelling – these are just a

few of the essential traits for

a good designer. Having these

skills is completely different

from the ability to use InDesign

or other specialist design

software. I can use a pair of

scissors but you wouldn’t ask

me to be your hairdresser.

When businesses are growing

or are forced into being

lean and nimble, I completely

understand the desire to recruit

someone who can bring as

many skills to the table as

TELLING YOUR STORY

> BY VICKI JONES

Vicki Jones is director of Dugmore Jones, Hamilton-based brand

management consultancy. Email vicki@dugmorejones.co.nz

possible. But so many job ads

seem very unclear on what’s

the priority.

I suspect employers are

hedging their bets. It’s like the

house-hunters on TV lifestyle

shows who rock up to Kirsty

and Phil with a completely

unrealistic wish-list. On a rare

occasion, the dream home that

ticks a long list of boxes may

well be available. But the likelihood

is that compromise is

essential and some adjustment

around what’s truly important

helps them get close enough to

their vision.

We’re very lucky in New

Zealand, particularly in the

Waikato, to have an incredible

pool of talented people across

all fields of marketing communications

and design. There is

a place for generalists and that

elusive marketing unicorn is

certainly not a mythical beast.

But, prioritising the needs you

have for your business will

help in the search for the skills

you really need.

How good is your data quality?

Data, facts and statistics

collected for reference

and analysis should

underpin every business decision.

If the quality of that data

you are making decisions on

is bad, so potentially are the

outcomes of those decisions.

This does not bode well for

business.

Bad data quality can lead to

inefficiencies in your business.

Bad data quality can also lead

to excessive costs, compliance

risks and customer dissatisfaction.

Good data quality provides

you with the facts and enables

well-informed decision making.

Having good quality, rocksolid

data removes assumptions,

emotions and politics

from the process.

Good data quality is a priceless

business decision-making

commodity.

If you are making decisions

on data you should consider

and confirm the quality of the

data first.

Company-X has helped

many clients in New Zealand

and overseas improve their

data quality, and make better

data-driven decisions as a

result.

Data quality issues are often

unknown in business until all

of its data is pulled together.

Inconsistency in data

quality often comes from

different regions, offices and

staff recording things in a different

way. It’s hard to draw

any reliable conclusions from

your data when it is affected

by inconsistencies. Drilling

down into the data helps you

discover where the issues are

and can provide insights on

how to improve.

Because you can’t manage

what you don’t measure, we

measure the dimensions of

accuracy, completeness, consistency,

timeliness, usability,

relevance, and uniqueness.

Does zero really mean zero,

or is there no data in the system

for that value? That sort of

thing.

“On one project we heard

a lot of rhetoric that the client

had poor data quality but we

needed to quantify that,” said

fellow Company-X co-founder

and director Jeremy Hughes.

“Is data quality really poor

and is it poor everywhere? Or

is data quality just poor in a

few places? The evidence was

quite anecdotal so we built a

TECH TALK

> BY DAVID HALLETT

David Hallett is a co-founder and director of Hamilton software

specialist Company-X.

set of 63 metrics which quantified

the data quality across

the important data and built

easy to use dashboards so that

people could see where they

needed to put their effort and

investigate further.”

When you measure

data quality and share the

results, everyone learns the

importance of good data quality.

Culture changes and the

business decision-making process

improves.

If you don’t measure the

quality of your data, you run

the risk of having a distorted

view of reality, wasting both

time and energy on perceived

problems rather than real ones.

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WAIKATO BUSINESS NEWS September/October 2020

27

H A M I LTO N ’S BEST

S T E A K H O U S E

1 5 0 V I CTO R IA STREET FURNAC E R E STAU RANT.CO. N Z


28 WAIKATO BUSINESS NEWS September/October 2020

SUMMIT SCAFFOLDING

Summit Scaffolding eyes

growth in Waikato

Summit Scaffolding has expanded its

operations to the Waikato with an eye to

the region’s growth.

The Auckland-based

company, established

in 2010, shifted into its

brand new Waikato storage

warehouse in February this

year.

The 4,100 square metre site

in the Hamilton airport precinct

sees Summit Scaffolding

doubling its storage space.

The cheaper cost of land

in the Waikato compared to

Auckland was part of the

appeal for the company, but

there were also more strategic

reasons for the shift.

The Waikato is

a growth region,

director John Scott

says. It’s mainly

focused on produce,

an area of the

economy that doesn’t

slow.

“The Waikato is a growth

region,” director John Scott

says. “It’s mainly focused on

produce, an area of the economy

that doesn’t slow.

“We see the Waikato as a

dynamic region.”

The building at 127 Ingram

Road was a Foster Construction

project and Scott says

the well-known Waikato firm

couldn’t have been better to

work with.

The firm, which has about

150 staff total, is starting with

12 staff in the Waikato and

aims to increase that to 30.

Summit Scaffolding

Waikato is a leading provider

and installer of residential,

commercial, civil and industrial

scaffolding. The company

also offers an equipment hire

and sales division.

Waikato branch manager

Gary Pearson is originally

from the UK, and is an

advanced scaffolder with 30

years’ experience worldwide.

The company can supply

tools and manpower for any

scaffolding job. It has a focus

on intensive and ongoing staff

training and certification,

exceeding standard certifications.

With its new storage space,

Summit Scaffolding Waikato

is focused on expanding its

services to reach a wide geographical

area. The fleet of 32

working vehicles means it can

easily reach clients north and

south.

It uses four main brands of

scaffold:

• Tube and fitting scaffold.

• Kwikstage scaffolding.

• K Guard Edge Protection

(https://kguard.co.uk/):

Concrete frame edge protection,

steel frame edge

protection, debris guard

barriers, structural steelwork

protection and safety

walkways.

• vertemax.com/products/

catchfan/ (containment system

against falling objects).

Summit Scaffolding

Waikato also provides a working

platform width of 1 metre

- more than the standard usage

of 750mm which it says in its

experience is inadequate for

work access, storing of material

and safety.

The company provides

industrial scaffold and shoring

systems for a full range

of jobs, including capital

projects, upgrades and modifications,

shutdowns and turnarounds.

The management team

is well versed in workplace

safety management practices

including health and safety

assessments, giving quotations,

design plans and site

audits. All installers hold a

current Site Safe Card, and

their supervisors, including

Pearson, hold Site Safe Gold

Cards.

Summit Scaffolding

has been involved in major

Robert Aughey and Gary Pearson

projects in

Auckland and the Waikato.

That includes a three-year

Auckland International Airport

upgrade, undertaken in

a working airport with Summit’s

staff working 24 hours

seven days a week in shift

patterns. It also provided the

access for the two ventilation

buildings and additional tunnel

works in the Waterview

tunnel in Auckland, a project

that ran for two years. Prison

construction and development

work includes for Wiri,

Paremoremo and Springhill.

One major component of

the scaffolding practice is

installing the support mechanisms

which hold a temporarily

non-supported structure

firm and stable. This process,

called propping (falsework)

and shore loading, enables

safe access to a project while

preserving and protecting

the skeleton. Summit Scaffolding

Waikato provides the

propping (or falsework) and

shore loading services needed

to support the weight of the

structure under repair or renovation.

This removes any risk

of building or construction

collapse and allows contractors

safe access while work is

undertaken.

When it comes to residential

requirements, Summit

Waikato covers the range

from installing the scaffold for

a new house paint job, right

through to tailoring scaffold

to access an architecturally

designed ‘tricky to reach’ roof

replacement.

The hire and sales

Commercial

Industrial

Residential

Propping & Shore Loading

Equipment Hire & Sales

Summit Scaffolding

Delivering projects to the highest

standards across the whole range

of scaffolding requirements

Contact: Gary Pearson

0220 432 619

gary@scaffolding.org.nz

www.scaffolding.org.nz


SUMMIT SCAFFOLDING

WAIKATO BUSINESS NEWS September/October 2020

29

Summit Scaffolding offers a wide array of services.

division, managed by Howard

Pan, gives options to engineers,

builders and contractors to hire

short or long-term, or buy the

products Summit backs.

It recommends Kwikserv

equipment, which it has

designed and manufactured

in accordance with Australian

and New Zealand standards in

its factory in China.

Kwikserv products are

manufactured under strict

quality control supervision,

the company says, and meet all

New Zealand and Australian

specifications and have been

certified by SGS to achieve

ISO9001:2000 standards.

Summit Scaffolding

Waikato imports Kwikserv

products including Kwikscaff

and Kwikstage systems, KSL

Tube and Fittings, Ringlock

systems, KSL Falsework, KSL

Propping and accessories.

The company is affiliated

to the SARNZ (Scaffolding,

Access and Rigging New Zealand)

framework. The Health

and Safety Act 2015 and the

Health and Safety in Employment

Regulations 1995 are

central to its procedures.

It is fully compliant with

the Good Practice Guidelines

for Scaffolding in New Zealand

2016. The company uses

the Acute Construction Intelligence

Programme which

monitors health and safety

performance and audits all sites

on a regular basis. This information

is gathered and shared

to ensure full transparency

of all its practices.

Scott founded Summit

Scaffolding in 2010 after a

career that began at the Civil

Engineering College at Bircham

Newton in the UK.

He completed his training

in 1987 as an advanced

scaffolder working around

Portsmouth, UK, where he was

a charge hand on all aspects of

scaffolding including commercial,

residential and marine. He

also worked in London before

migrating to Auckland in 2003,

where he worked for Pacific

Scaffolding, ultimately becoming

contracts manager before

setting up Summit Scaffolding.

Scott holds a National

Certificate in Advanced

Scaffolding and a Site Safe

Gold Card. When it comes

to the Waikato, he sees an

optimistic future.

“It’s a region that’s not yet

filled its full potential but we

see it doing that in the next 10

to 15 years. It’s a good place to

be doing business.”

The team at are

proud to be associated

with Summit Scaffolding


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WAIKATO BUSINESS NEWS September/October 2020

31

Urban Homes

opens new HQ

Urban Homes has opened

the doors to its new

Hamilton headquarters

on the corner of Anglesea

and London Streets. The

move reflects rapid growth

following the establishment

of Urban Homes by Daniel

and Bronwyn Klinkenberg

in 2004. The refurbishment

started in May last year,

with lead contractors

Foster Construction.

The result, designed by

Edwards White Architects,

is a new-look glass exterior,

which provides a glimpse

to the inside and several

large steel K-braces, which

give the building a raw and

industrial feel. The K-braces

have been installed to

comply with earthquake

strengthening regulations.

McCaw Lewis

appoints executive

director

Are we there yet?

Can we just write this year off and start

again in January 2021?

This seems to be a common

statement I’m

hearing from a lot of

business owners and employees

recently! Predominantly

it comes after I’ve asked how

they’re doing and how they’ve

managed during Covid. As a

nation we are tired – feeling

battered and a bit bruised and

generally looking forward to

a holiday. Many employers

have told me that work and

home life stressors are causing

burnout and overall levels

of resilience are low.

So how do we get through

this last two months of the

year before many of us can

switch off from our working

lives? The term burnout

comes to mind for many people

I’m talking with daily.

What causes burnout though?

It’s not a simply a result of

working long hours or juggling

too many tasks, though

those both play a role. Depression,

cynicism and lethargy

are characteristics of burnout

and they most often occur

when a person is not in control

of how a job is carried out –

either at work or at home – or

is asked to complete tasks that

conflict with their values or

their beliefs. Similarly, burnout

comes from lack of support

from others or when an

individual is working towards

goals they don’t support or

don’t understand.

Prevention is better

than cure! So, before

burnout kicks in,

what can we do as

employers to help?

There are oodles

of great resources

online that I’d

encourage you to

check out

Is burnout different from

stress? By definition, burnout

is an extended period of stress

(aka 2020!) that feels like it

can’t be tolerated any longer.

If stress is short lived or tied to

a specific goal, it is most likely

not harmful. If the stress feels

never ending and comes with

feeling of emptiness, apathy,

and hopelessness, it may be

indicative of burnout.

How do we spot burnout?

Firstly, it’s important to understand

that most employees

who suffer from burnout are

likely to remain at work. Being

aware of changes in attitudes

and energy can help with early

identification. Employees may

not actually realise they are

dealing with burnout and may

instead believe they are struggling

to keep us during stressful

times (again 2020!!). Some

PEOPLE AND CULTURE

> BY SENGA ALLEN

Managing Director, Everest – All about people TM

www.everestpeople.co.nz

of the signs and symptoms

that an employee experiencing

burnout exhibit include

reduced efficiency and energy,

lowered levels of motivation,

increased errors, fatigue, headaches,

irritability, increased

frustration, suspiciousness,

and more time spent working

with less being accomplished.

Severe burnout can also result

in self-medication with alcohol

and other substances, sarcasm

and negativity, debilitating

self-doubt.

Prevention is better than

cure! So, before burnout kicks

in, what can we do as employers

to help? There are oodles

of great resources online that

I’d encourage you to check

out – the Mental Health

Foundation is a great place to

start. Here’s an easy to read

guide you mind find helpful

but there are also plenty of

other free resources out there:

https://www.mentalhealth.

org.nz/assets/Working-Well/

WS-tank-on-empty.pdf.

The key message I want

to leave you is that burnout

and stress is real. It’s even

more prominent this year than

it has ever been for many of

our working lives. Take time

to talk with your employees,

check in that they are OK.

Look for the warning signs

from above that they may be

exhibiting. Encourage people

to take some short breaks leading

up to Christmas. Sit down

and really listen to your team

and make sure you are looking

after yourself as well as you do

others. And when you’re stuck

and don’t know what to do

next, please just ask for help.

Kia kaha.

Waikato law firm McCaw

Lewis has appointed

Renika Siciliano as

executive director. Siciliano

leads the firm’s Workplace

Law Team and co-leads

the Mā ori Legal Team. She

is the youngest appointed

leader of the McCaw Lewis

Board of Directors, and

the first Mā ori woman.

She has extensive

knowledge across a range

of areas including Treaty

settlement negotiations,

Mā ori governance and iwi

disputes, and employment

matters.

Philanthropic fund

renamed

A new philanthropic fund

set up to support projects

that bring together the

Waikato’s diverse cultures

now has a foundational

board in place and a

new title. The Waikato

Intercultural Fund (WIF),

previously the Waikato

Cultural Inclusion Fund,

was established by

Momentum Waikato in

March 2019. Foundational

chair Jannat Maqbool

says ‘intercultural’ most

accurately describes the

Fund’s vision and mission.


32 WAIKATO BUSINESS NEWS September/October 2020

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WAIKATO BUSINESS NEWS September/October 2020

33

Spot the difference between

news and advertising

You’re probably reading that headline

and thinking, “Well of course I know the

difference between a news story and

an advert!”

If you’re a company that

includes both types of content

in your marketing strategy,

it’s important every now

and again to remind yourself

of the difference. And with the

rapidly evolving media landscape

the gauge can be rather

fluid. Even my very experienced

team can be surprised

from time to time at what journalists

find newsy and what

they relegate to the ad department.

These questions provide

a three-point test to help you

determine if you’ve got news to

tell or an advert to place.

Is your story about a

product?

In the past week, my team

has written stories about bull

semen, housing developments,

acne cream and fencing systems

amongst others.

These are all products that

have a big sales machine behind

them. Because of that, you’d

never see a straightforward

story in the media touting product

benefits. Journalists simply

will not print anything in the

news section of their publications

that blatantly helps you

sell your product.

The challenge is finding a

newsy angle to your product

story. Do you have something

that’s a New Zealand (or world)

first? Are you launching a new

product no one else has ever

done? Do you have an innovative

way of satisfying an old

problem?

You’ll need to be very clever

to turn a product-related story

into a clickable news story. Otherwise,

buy an ad.

Does your story evoke

emotion?

Ask yourself if something

about your story would make

listeners do a double take. If so,

you might be onto something.

If your story is surprising,

alarming, incredibly

heart-warming or emotive in

other ways journalists will

likely want to hear about it.

And remember to be honest

with yourself. If you’re talking

about the latest semiconductor

innovation on your whatchamacallit

and two of your PhD

friends will find it interesting

while your mother’s eyes glaze

over – well, that’s not newsworthy.

But if all your friends around

the barbecue on a Saturday

afternoon want to hear more,

that’s a potential winning news

story. Otherwise, buy an ad.

Have you got a people

angle?

Humans want to hear about the

lives of other humans. That’s

just how we roll.

Journalists will quickly tire

of a story you’re pitching if

there’s no human-interest angle.

Therefore, work on creating a

story that has a hero.

Do some work on developing

the backstory of people

in your organisation behind an

innovation, customers’ lives

PR AND COMMUNICATIONS

> BY HEATHER CLAYCOMB

Heather Claycomb is director of HMC Communications, a

Hamilton-based, award-winning public relations agencys.

changed by your product or

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your company to the lives of

people in your community

or industry.

Make your story about people

when you can. If there’s no

human component, buy an ad.

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34 WAIKATO BUSINESS NEWS September/October 2020

PINK WALK

Breast cancer clinical trials save lives

2020 marks the 20-year anniversary of

research carried out by the Waikato Breast

Cancer Research Trust (WBCRT).

This local charitable

trust was established

in 2000 by a group

of Waikato Hospital breast

cancer specialist doctors and

nurses.

Over the past 20 years, the

WBCRT has enabled over 45

clinical trials. Every advance

made in treating breast cancer,

worldwide and in the

Waikato, has been the result

of research.

These advancements

include better drug treatments;

both chemotherapy

and hormonal therapies;

improvements in radiotherapy,

breast conserving surgery

instead of mastectomy,

the development of sentinel

node surgical techniques

instead of axillary dissection,

and reducing treatment side

effects and improving quality

of life.

There are many different

types of breast cancer and

clinical trials research can

offer individual women the

best treatment for their type

of cancer to ensure best outcomes.

Clinical trials are vital to

help us determine whether

new treatments are safe and

effective.

“Research ensures evidence

based best practice

and Waikato researchers

want the best for those in our

region diagnosed with breast

cancer,” says Professor Ian

Campbell, Trust founder and

breast surgeon.

As we progress beyond

2020, the WBCRT is enabling

clinical trials which are individualising

treatments more

to the specific features of

each different type of breast

cancer.

For example, drug treatments

are becoming more

targeted to specific growth

factors of a tumour.

As technology develops

there are specialised laboratory

tests which can examine

multiple aspects of a tumour.

The results of these

tests will help guide oncology

doctors to select future

patients who will, or won’t,

benefit from treatments such

as chemotherapy and radiotherapy.

Another area of research

has been the use of decision

aids to help patients

make decisions about more

complex treatment options.

Research achievements;

Reducing surgery to the

armpit

Whether or not cancer has

spread to the armpit (axillary)

lymph nodes remains

the most important indicator

of outcome for women diagnosed

with breast cancer,

and helps predict the need

for further treatment (e.g.

chemo or radiotherapy). Traditionally,

axillary node status

has been determined by

removal of all of the nodes

(called axillary clearance or

axillary node dissection).

This operation may

lead to arm swelling

(lymphoedema), pain, some

abnormal skin sensation, and

shoulder stiffness.

Over the past 20 years

the WBCRT has enabled the

introduction of a reduced

surgery to the armpit called

“sentinel node biopsy”. Sentinel

node biopsy involves

surgical removal of the

lymph nodes most closely

related to the breast cancer

(usually 2-3 lymph nodes).

Since 2001, Waikato

breast surgeons and

researchers have participated

in a learning phase of sentinel

node biopsy, followed

by four international clinical

trials introducing sentinel

node biopsy surgery for different

types of breast cancer.

The sentinel node

biopsy trials have been part

of the journey of reducing

the amount of breast

cancer surgery.

In the 1970s it was

believed that all women with

breast cancer needed mastectomy,

and nowadays most

women don’t need mastectomy,

and breast conserving

Ian

Campbell Ian

Campbell

Oncoplastic

Breast Oncoplastic Surgeon,

Professor Surgeon, Breast

Assoc. Surgeon, Prof

Assoc. Prof

Linda

Gilbert Linda

Gilbert

Breast

Physician Breast

Physician

Renee Diana

Astwood Diana

Edwards

Astwood

Breast

Breast

Care

Care

Breast Care

Nurse

Nurse

NZ leading Private Breast

NZ leading Private Breast

Care Service

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• Specialising in Breast Cancer Diagnosis, Surgery

• and Specialising Medical Care in Breast including Cancer Breast Diagnosis, Reconstruction, Surgery

Reduction and Medical and Care Enlargement. including Breast Reconstruction,

• Investigation

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and

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treatment of Breast Lumps, Breast

• Pain, Investigation Lactation and Problems, treatment Breast of Breast Infections, Lumps, Nipple Breast

Discharge Pain, Lactation and female Problems, and male Breast breast Infections, problems. Nipple

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Street, Hamilton

36 Clarence Street, Hamilton


PINK WALK

WAIKATO BUSINESS NEWS September/October 2020

35

surgery is performed in a

majority of cases.

Prior to the early 2000s

all women underwent axillary

clearance and nowadays

more women undergo

sentinel node biopsy.

A new surgical technique

for the treatment of

breast cancer related

lymphoedema seeks

participants

Whilst sentinel node biopsy

is able to be safely carried

out in more and more

women, there are still women

for whom axillary node dissection

is performed as part

of breast cancer surgery.

This extensive surgery

is recommended to remove

lymph nodes with, or is

known, to contain cancer

spread. Lymphoedema is

a condition experienced

by 10-20% of women who

undergo axillary lymph

node dissection. It can be

a disabling condition causing

discomfort and impacting

upon the function and

cosmetic appearance of the

swollen arm.

Breast cancer survivors

with arm lymphoedema

have been found to

experience poorer quality

of life and more psychological

distress than those

without lymphoedema.

The current standard of

care for lymphoedema is

conservative management

which includes self-administered

massage, therapeutic

exercise, and use of a compression

garment.

When conservative management

does not help

enough, surgery can be

Website: www.brightasabutton.co.nz

Facebook: waikatobreastcancerresearchtrust

considered. There is some

evidence to suggest that

transferring lymph nodes

from elsewhere in the body

to the affected limb can help

to reduce the size of the

affected arm.

A new, surgical technique,

called lymph node grafting,

was developed and tested in

a pilot study in the Waikato.

The pilot study demonstrated

promising results for lymph

node grafting as a treatment

for moderately severe treatment-resistant

lymphedema.

Following the pilot study

researchers needed further

evidence to be certain that

this technique is safe and

effective, as well as standardise

and develop the

lymph node grafting technique

further and a larger

clinical trial is now taking

place.

The clinical trial is

determining whether lymph

node grafting produces a

greater reduction in lymphoedema

volume and improved

quality of life, compared

with standard treatment.

Waikato plastic surgeon

Winston McEwan, who has

developed the lymph node

grafting technique, is heading

this trial. Surgeries and

trial visits are carried out at

either Alison Surgical Centre,

Braemar Hospital, Tu

Tonu Rehabilitation Centre,

and/or Waikato Hospital (all

Hamilton based) by Winston

McEwan or Associate Professor

Ian Campbell.

Waikato researchers continue

to seek participants with

breast cancer related lymphoedema

for the clinical trial

and for more information,

please contact; Heather Flay,

Research Nurse, on telephone

07 8398726 Ext 97960 or email

Heather.Flay@waikatodhb.

health.nz

ENTER NOW!

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THURSDAY 29TH OCTOBER 2020,

HAMILTON LAKE - INNES COMMON

Entertainment from 4.30pm | Warm up 5.30pm

Walk and Run 5.45pm

Wear your best pink finery (to support breast cancer

awareness) AND/OR yellow finery (to support local research)

Prizes for BEST dressed woman, man, little person, young

person, group and pooch.

Pink walk distance: 1 lap | Button Run distance: 1.5 laps

Proudly supported by

Braemar is proud

to provide a Medical

Oncology & Cancer

Care service with

specialist led Oncology

staff, allowing you to

experience a private

environment when you

need it most.

Proud Gold Sponsor

of the Waikato

Breast Cancer Trust

Pink Walk and Pink

Challenge, Thursday

29th October 2020

• Minimal waiting times

• Outstanding facilities

• Personal discreet service

• All health insurers accepted

• Access to treatments not

available in the public sector

Ask for Braemar

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24 Ohaupo Road Hamilton | Phone 07 843 1899 | Fax 07 843 9815


36 WAIKATO BUSINESS NEWS September/October 2020

PINK WALK

Prosthesis and bra fitting specialists

Supporting women

participating in clinical trials

Our friendly staff can help you with:

• Your new prosthesis

• Post surgery bar fitting

• Ministry of Health funding applications

Proud supporters of

Waikato Breast Cancer

Research Trust

Hot Gossip Bra Shop Te Awa, The Base, Te Rapa Road,

Hamilton | 07 849 2662 | www.brashop.co.nz

Positioning

Fleur

Excellence

Ruth

For more than 30 years, we’ve been aligning

great candidates with great opportunities, and

‘positioning excellence’ throughout Waikato.

We strive for excellence and quality in all we do. As part of our

commitment to excellence, we’re focussed on finding the right fit for

both job-seeker and employer.

Dedicated Waikato breast specialist staff

meet women at a very vulnerable time in

their lives.

Whilst dealing with

a diagnosis of

breast cancer there

are difficult decisions for

them to make about their

treatment options.

What treatments available

to them is directly related

to the evidence provided in

clinical trials. This is why

breast cancer clinical trials

are so important, they provide

every patient with the

treatment choice that will

give them the best chance of

long-term cure.

Without the women who

agree to be a part of a clinical

trial, better outcomes for

future generations would not

happen.

When asked why breast

cancer research is so important

to her, Jo, a participant

on one of the sentinel node

biopsy trials says, “When you

get cancer you suddenly discover

so many women around

you have been where you are

about to go.

My treatment and experience

was all the more

successful because of the

research done by, and assisted

by other women in my situation.

So every bit you

can do helps.

Collectively it can be a

pretty powerful thing. I like

the aspect of being a part of

something bigger”.

For the last twenty years,

Waikato Breast Cancer

Research Trust researchers

have been inspired by the

courage and determination

of many women who have

enabled us to gain knowledge

and are part of the

journey of saving lives from

breast cancer.

Are you a business looking

for a Waikato charitable

trust to support?

Consider making a difference

and supporting women like

Jo. In the Waikato, more than

one woman every working

day is diagnosed with breast

cancer. That’s upwards of

over 400 Waikato women a

year (plus 2-3 men). These

women are your grandmothers,

whaea, mothers,

aunts, sisters, wives, partners,

workmates, friends and

neighbours.

The Waikato Breast Cancer

Research Trust needs your

support to enable clinical

trials and research projects

from the Waikato/Midlands

Breast Cancer Patient Register,

so that more women have

a chance of cure. The Trust

is not government funded

and relies on the Waikato

MISS LOU HAYES

MB ChB FRCS

Oncoplastic Breast Surgeon

community for funding.

See www.wbcrt.org.nz

to see how you can help

raise much needed funds for

our Waikato breast cancer

research programme.

Pink Walk & Button Run

Thursday 29th October

5.30 pm Hamilton Lake

Get your workmates together

(and your boss) and enter

a team, dress up in pink for

breast cancer awareness,

and yellow for breast cancer

research, and see if your

business or organisation can

win an incredible morning or

afternoon tea grazing table

donated by The Little Lunch

Company.

There is also a $300 Midas

Jewellers Voucher up for

grabs for everyone that registers

online, a $200 Lawrenson

Group voucher for

the BIGGEST team registered

plus spot prizes for the

best dressed. Join us at the

Pink Walk and Button Run

for breast cancer to be held

Thursday 29th October at

Hamilton Lake.

The Pink Walk is a 3.8 km

fun walk around Hamilton

Lake and the Button Run is

approx. a 5 km fun run around

the lake and Innes Common.

This Pink Walk was

first organised in 2006 by

a group of health promoters

and breast cancer survivors

who wanted to raise

breast cancer awareness in

Penny Breast Care Ltd

So, if you’re currently looking to hire or would like to discuss your

career opportunities, get in touch with our team.

Temporary | Permanent | Executive | Industrial

07 839 3685 | www.assetrec.co.nz

Supporters of the Waikato Breast Cancer Research Trust

• Breast reconstruction

• Breast cancer surgery & management

• Benign breast disease

Penny Breast Care Ltd

Anglesea Imaging Centre

Gate 2, Thackeray St, Hamilton

pennybreastcare@hamrad.co.nz

Ph: 07 838 9599 | Fax: 07 838 0352

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the Waikato community.

The WBCRT have

been recipients of funds

raised each year. Braemar

Hospital have always had a

large contingent of walkers/

runners enter and in 2011

became Gold Sponsor of the

event. Sponsorship ensures

that all funds raised go to, and

are invested in breast cancer

research.

So dress up and come

along on the 29th, join some

of the players from the Splice

Construction Waikato BOP

Magic netball and players

from the Waikato Rugby

Union. Go to https://pinkwalk.co.nz/

to ENTER NOW

with your family or friends, a

work team of other group!

PINK WALK

Breast cancer awareness month is a time

to raise awareness of breast health.

If you are a woman and

you are getting older,

you have the two main risk

factors for breast cancer. One

of the best things we can do to

improve outcomes from breast

cancer is early detection. This

is important for all women, but

especially so for Māori women

who are at even higher risk of

developing breast cancer than

non-Māori, and have over

double the death rate compared

to NZ European women.

Research work supported by

the Waikato Breast Cancer

Research Trust has shown that

Māori women with cancers

detected through screening

do just as well as non-Māori.

Breast cancer cure in these

women is high with 94% breast

cancer survival at 10 years.

Early detection saves lives

Regular mammograms

• A screening mammogram

is the best method for the

early detection of breast

cancer in women with no

symptoms.

• We recommend women

start having annual

screening mammograms

between 40-49 and then

once every two years from

50 years (and up to age

80 – as long as women

remain in good health).

BreastScreenAotearoa

is

HAMILTON RADIOLOGY

Offering unparalleled care and expertise

Hamilton Radiology is the Waikato’s

largest private medical imaging facility.

WAIKATO BUSINESS NEWS September/October 2020

Regular breast screening can find what you can’t feel

Don’t put it off, it could save your life. Freephone : 0800 270 200. Free for eligible woman aged 45 - 69. www.breastscreen.govt.nz

October is breast cancer

awareness month

New Zealand’s free breast

cancer screening programme.

It checks women for signs of

early breast cancer using mammograms.

You can have a free mammogram

every two years

through BreastScreen Aotearoa

if you are between 45-69 years.

Please phone 0800 270 200 to

enrol in this programme. You

can also enrol on line at www.

nsu.govt.nz

Mammograms

• Can show changes in the

breast before anything can

be seen or felt. In most

cases the changes will not

be cancer.

• Can detect breast cancer

early, which means a very

good chance of cure.

• Can detect about 75 percent

of unsuspected cancer

in women under 50 and 85

percent in women over 50.

• Cannot prevent you getting

breast cancer and cannot

always prevent death from

breast cancer.

• Are safe because only very

small amounts of radiation

are used in two-yearly

screening.

Be breast aware:

You can examine your breast

by looking at yourself in

the mirror with your hands

on your head.

Changes in the breast to

look out for and report to your

doctor:

• A new lump or thickening

• Skin dimpling or puckering

• Any change in one nipple,

such as discharge that

occurs without squeezing

or a turned-in nipple

• Or a rash or reddening or

scalyness of the nipple

While most lumps and

other symptoms are not due to

cancer, proper assessment is

needed to determine this.

If you see something different,

see your GP for a check-up

and get referred for appropriate

further followup.

More and more women

than ever before are surviving

a diagnosis of breast cancer

thanks to early detection and

more effective, safe and tailored

treatments developed

through research.

Healthy lifestyle and

reducing breast cancer risk:

Physical activity (e.g. moderate

exercise up to 3-5 hours

per week), maintaining a

healthy weight and eating a

healthy diet, are all factors

that help with reducing breast

cancer risk, and reducing

risk of recurrence for those

who have had a breast cancer

diagnosis.

There are many other

benefits to healthy lifestyle

including improved general

health, increased vitality, and

enhanced wellbeing.

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With the latest medical imaging equipment and a

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20 local radiologists, we offer an unparalleled standard

of care and expertise.

Appointments are essential for Ultrasound, CT and

Mammograms: Please phone our freephone 0800 426 723

No appointments needed for plain x-ray films, all referrals

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available on Tuesday evenings.

37

204653AA

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Anglesea Imaging Centre, Gate 2, 11 Thackery St, Hamilton

Anglesea Imaging Centre - Anglesea Clinic - Hamilton East - Rototuna - St Andrews - Morrinsville - Cambridge - Te Awamutu – Glenview


38 WAIKATO BUSINESS NEWS September/October 2020

TAXATION AND THE LAW

R&D Tax Incentive

(RDTI)

The Government has set a target of raising the amount of

research & development (R&D) activity undertaken in New Zealand

to 2 percent of gross domestic product (GDP) by 2028.

Although a survey completed

by Stats NZ

showed businesses

spent $2.4 billion on R&D in

2019, double what was spent

in 2012, New Zealand’s total

R&D expenditure as a proportion

of GDP is still half

of the OECD average of 2.4

percent. The R&D Tax Incentive

(RDTI) is designed to

encourage businesses already

performing R&D to do more,

and other businesses to start

undertaking R&D. Businesses

spending between $50,000 and

$120 million a year on R&D

may be eligible to claim a 15

percent tax credit on eligible

R&D core activities.

Businesses tend to underinvest

in R&D as the business

itself may not capture all the

benefits of the investment.

Society typically benefits

from the knowledge generated

from business R&D when it

is shared by the business. The

government considers these

wider benefits to New Zealand

to justify the provision of a

subsidy.

What are the essentials of

the RDTI?

• applies from the 2019/20

income tax year

• 15 percent tax credit applied

against income tax liability

• minimum spend of $50,000

on R&D, capped at $120

million per year

• there is no minimum

spend requirement if businesses

engage through an

approved research provider

• 10 percent of overall eligible

supporting R&D can be

conducted overseas

• cash refundability for

loss-making entities

What are eligible R&D core

activities?

Core R&D activities must do

all the following:

• be performed to acquire

new knowledge, or create a

new or improved process,

service or good

• seek to resolve a scientific

or technological uncertainty

• use a systematic approach

• happen in New Zealand

• not appear on the list of

ineligible R&D activities

In order for your R&D to

be eligible you must seek to

resolve a scientific or technological

uncertainty.

This refers to a knowledge

gap in a particular field. In

other words, applying existing

knowledge in a new situation

won’t fit the criteria.

You must be trying hard to

solve a difficult problem or do

something that professionals in

the same field don’t know how

to do without going through an

investigative process to find

the answer.

Questions you need to ask

to find out if your business is

eligible:

1) Is your business developing

a new or improved

product, service or process

and/or new knowledge?

The knowledge, processes,

services or goods must

be new to the world, not

merely new to your business

or New Zealand. Your

business’s R&D would

meet this test even if your

activity has been done

before, but there is no publicly

available information

on how to do it.

It isn’t necessary that the

R&D is successful. Unsuccessful

R&D activities

can still qualify as it also

increases knowledge.

2) Is your R&D trying to

resolve a scientific or technological

uncertainty?

If a professional in that

field, with access to publicly

available information, does

not know if what you want

to do is achievable, there

may be scientific and technological

uncertainty.

It’s important to note that

scientific and technological

uncertainty does not exist if:

> BY TRACEY CLARK

Tracey Clark is a PwC director based in the Waikato office.

Email: tracey.e.clark@nz.pwc.com

• The information to

resolve uncertainty is

publicly available, or

• A competent professional

could resolve uncertainty

without conducting a

systematic process to

create new knowledge or

test possible solutions.

3) Are you using a systematic

approach to conduct

R&D?

A systematic approach is

a planned, structured and

documented process to test

possible solutions for scientific

and technological

uncertainty.

The systematic approach

requirement is intended to

disqualify accidental discoveries

or using methods such

as trial and error.

4) Is your activity to resolve

scientific or technological

uncertainty taking place in

New Zealand?

Eligible core R&D activities

must be performed in New

Zealand. However, up to 10

percent of your total eligible

expenditure can be for supporting

activities conducted

overseas, provided the

activity is supporting a core

activity taking place in New

Zealand.

More information on the RDTI

can be found on the IRD &

RDTI websites.

Other R&D tax credits and

grants:

There are currently two other

channels available to companies

in relation to R&D:

Callaghan Innovation

Grants – The RDTI replaces

the Callaghan Innovation

Growth Grant which retires in

the 2021-22 tax year. If you

received or are associated with

an entity already receiving

a Growth Grant, you cannot

claim the RDTI. However,

Callaghan grants such as the

Project Grant and Student

Grant are still available for

R&D intensive companies.

Research and Development

Loss Tax Credit (RDLTC) –

The RDLTC regime has been

in place since 2016, with many

companies receiving significant

cash refunds from the

IRD as a result of their R&D

expenditure. Cashflow can be

a significant issue, particularly

for R&D intensive start-up

companies. In the past, when

an R&D intensive company

made a tax loss, it could only

carry forward the loss to offset

against future years’ income.

The RDLTC regime allows

for eligible losses arising from

eligible R&D expenditure to

be refunded in cash each year.

It’s important to note you can

only claim under this regime if

your company is in a tax loss

position.

The comments in this article

are of a general nature and

should not be relied on for specific

cases. Taxpayers should

seek advice.

Dramatic rise in Covid legal

cases causing havoc

New Zealand got off

mercifully light with

only 25 deaths to date

from the Covid-19 pandemic.

The massive capacity created

by hospitals in anticipation

of a deluge of patients,

thankfully, was not required.

The Employment Relations

Authority (‘Authority’), however,

has not been let off so

lightly.

The backlog of cases (of

the legal kind) that could not

proceed through Covid-19

response levels 3 and 4 have

been swelled by a larger number

of personal grievances

that have arisen as a result

of redundancies and remuneration

deductions during

Covid-19. Cases are figuratively

lying in the corridors,

waiting rooms and out

EMPLOYMENT LAW

> BY ERIN BURKE

Employment lawyer and director at Practica Legal

Email: erin@practicalegal.co.nz phone: 027 459 3375

beyond the carpark.

As the first determinations

start to be published, it is

clear that what most employment

lawyers were warning

employers about, namely, that

employment law had not been

cancelled due to Covid-19 and

breaches would be frowned

on before the Authority, is

proving true.

For those employers who

struggled to understand their

obligations while on the

Government Wage Subsidy

(‘GWS’), the case of Raggett

v Eastern Bays Hospice Trust

provided some answers on 30

June 2020. Eastern Bays Hospice

Trust trading as Dove

Trust (‘Dove’) operates six

hospice shops in Auckland,

all of which had to close

during the Level 4 lockdown.

On 23 March 2020, Dove

applied for the GWS for its

employees, and signed the

required declaration which

stated “You agree you will,

using best endeavours, retain

the employees named in your

application in employment

on at least 80 percent of their

regular income for the period

of the subsidy.”

On 25 March, Dove sent

a memorandum to all staff

stating that their normal salaries

would be paid to the pay

period ending 29 March, and

that from 30 March to 22 April

(the anticipated duration of

the lockdown) they would be

paid at 80 percent of their salary.

The matter was then to be

reviewed at that time. Dove

did not mention if or when it

would pay the shortfall and it

is important to note here that

staff were merely informed

that this was happening, but

were not asked for or gave

their agreement.

During the period 30

March to 7 April, the employees

each received a letter

proposing a restructure that

would disestablish their jobs,

and were invited to give

feedback, which they did.

Between 7 April and 1 May,

the employees each received

letters informing them that

their positions were being

disestablished effective as at

the date of the letter. They

were informed there would be

an extended notice period of

eight weeks (rather than their

contractual four weeks) and

that the first four weeks would

be paid at 80 percent and the

second four weeks would be

paid only at the GWS rate of

$585.80 gross per week. The

employees were not expected

to attend work during this

period.

The employees filed an

urgent application with the

Authority claiming that

their employer’s deductions

were unlawful pursuant

to the Wages Protection

Act 1983 (‘WPA’), their

individual employment

agreements (‘IEA’) and

sought penalties against Dove

for the breaches.

Dove first tried to argue

that they had not breached

the WPA or their employees’

IEAs, because due to Covid-

19, the employees were not

ready, willing and able to

work. They also argued that

the extended notice period

was offered on specific terms,

which the employees had

agreed to.

The issue the Authority

faced was whether, by accepting

the GWS, Dove was

released from its wage obligations

pursuant to the employees’

IEAs and the WPA. The

IEAs only contained the standard

allowances for deductions

such as overpayments,

monies owed, unreturned

property or insufficient notice

period. There was no category

in which deductions for

Covid-19 or the non-performance

of work would fit.

The Authority noted that

the law did not allow for

employment terms to be

unilaterally altered and that

where wages become payable

pursuant to s 4 of the

WPA they must be paid without

deductions, unless for

a lawful purpose and with

written consent pursuant to

s 5. The Authority noted that

the workers had not provided

agreement or consent

to the deductions.

Regarding the deductions

during the notice period, the

Authority noted that although

Dove had generously doubled

the contractual notice period,

that did not allow for them

to pay it at a different rate

than in the IEA. Dove’s argument

that the employees had

accepted this variation to the

notice period was rejected,

as the employees had merely

been informed of, not offered

or accepted, the changes.

Dove could have consulted

with employees and obtained

their agreement, but did not.

Dove’s other arguments

that the WPA didn’t apply

because the workers were not

working, that the definition

of wages in the WPA was for

work performed and that the

employees were not ready

and willing to work were also

rejected. Dove was ordered to

pay all outstanding amounts,

and the issue of penalties was

adjourned for a later date.

The take-home tip from

this, and other cases that are

starting to emerge, is that

Covid-19 and the GWS did

not relieve employers from

their usual obligations under

the relevant employment

laws, and employers who

are currently facing personal

grievances over these matters

should seek legal advice on

what remedies they may need

to pay. All employers are

urged to update their employment

agreements in light of

what we now know.


WAIKATO BUSINESS NEWS September/October 2020

39

Business growth drives appointment

of inaugural chief executive

Business growth has driven the

appointment of an inaugural chief

executive at engineering, surveying and

planning firm Cheal.

Rebecca (Beck) Hawke

has been appointed to

take on the leadership

role after 14 years with the

company.

Starting out as a small

Taupō-based consultancy in

1940, Cheal now has six offices

across the central North Island

and more than 80 employees.

Company director Phil Rielly

says there are no signs of business

slowing down.

My vision is to have a

cohesive leadership

team that together

can grow and nurture

tomorrow’s Cheal.

We’ve been in this

business for 80 years

and we are well placed

to do another 80.

“We have seen steady

growth in our business

over the past year and are

If people are searching

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online, running

Google Ads campaigns is a

no-brainer. But there’s a little-known

secret to getting

better Google Ads results that

few businesses are using.

Google processes approximately

75,000 search queries

every second! That equates

to 6.5 billion searches every

day, or 2.5 trillion searches

each year.

As you’ll already know,

nearly every time one of these

searches happens on Google,

Google shows “Google Ads”

at the top and bottom of the

search results. Generally, the

first four results on the search

results page are ads. The ads

look almost identical to the

organic search results, except

for the bold text saying “Ad”

just beside the URL.

If you’re not familiar with

Google Ads, they are incredibly

powerful, because as an

advertiser you or your digital

marketing agency can choose

confident about the next 12

months despite the current

economic climate. Land development,

particularly with residential

sub-divisions, continues

to provide us with a steady

stream of business, as does the

energy sector.

“As Cheal continues to

grow, the creation of a chief

executive role means our

directors can focus more on

governance and technical service

to staff and clients rather

than day-to-day business

operations.”

Hawke has spent the last 14

years as Cheal’s business manager

and principal. Rielly says

she was a clear choice for the

new position.

“During her tenure with

the company, Beck has gained

an in-depth knowledge of

our industry, company, staff,

clients, and markets. She is

greatly respected both internally

and externally, and continues

to show a high level of

commitment to the ongoing

success of Cheal.”

Hawke immigrated to New

Zealand from the UK 22 years

ago. Her career spans 30 years

across the business administration

and professional services

consultancy sectors.

She has also served six

Newly appointed chief executive Beck Hawke.

years on the board of the Taupō

Chamber of Commerce and

Industry (now Taupō Business

Chamber).

“My vision is to have a

cohesive leadership team that

together can grow and nurture

tomorrow’s Cheal. We’ve

been in this business for 80

years and we are well placed

to do another 80.”

Hawke says Cheal has the

business acumen, systems and

technology to compete with

larger consulting firms, but is

small enough to maintain close

relationships with its clients.

“We’re not a big city consulting

firm. We want to

maintain our regional feel

and support the local

communities in which

we operate.”

She took up the position

of chief executive

at the beginning of

September. She is based in

Taupō where she lives with

her husband and

two children.

The secret weapon for improving

Google Ads results

THE DIGITAL WORLD

> BY JOSH MOORE

Josh Moore runs Duoplus, a Hamilton-based digital marketing

agency that helps businesses get better results through highly

measurable online marketing. www.duoplus.nz

what words you want your

ads to show for. What’s more,

you only pay when someone

actually clicks on your ad.

This provides highly targeted

ad campaigns that enable

you to show your offering to

customers right when they’re

searching for your products or

services.

Sometimes people ask me,

“Does anybody actually click

on the ads?” The short answer

is, yes, they absolutely do.

In the campaigns we ran

for our Duoplus clients last

month we had over 63,000

clicks on ads. In total, just

over 70 percent of Google’s

annual revenue is from clicks

on ads. So yes, Google Ads

certainly work.

There is one secret weapon

we recommend for our all

clients that helps improve

our Google Ads results. The

power of Google Ads comes

not just from measuring clicks

on ads, but from measuring

how many leads you get

from the ads. We called these

“conversions”.

If someone clicks on an ad

and then contacts you, that’s

a conversion. So, if someone

fills in the contact form after

clicking on an ad, Google Ads

can tell us exactly which ad

was clicked and which keyword

they searched for before

converting as a lead.

Does anybody actually

click on the ads? The

short answer is, yes,

they absolutely do.

But most businesses we

work with get a lot more

phone calls that website

form fills. This means that

if you’re only tracking form

fills as conversions you’re

missing out on measuring

where most of your results are

actually coming from.

That’s why our secret

weapon for measuring results

in Google Ads is “call tracking”.

We use special call tracking

technology that means

you can measure exactly how

many people clicked on an ad

and then phoned your business.

Even if they search on

a desktop computer, click

on your ad, and then call on

their mobile, advanced call

tracking technology can tell

you that the phone call came

from someone who clicked on

Google Ads. Not only that, but

we can also tell exactly which

ad they clicked on and which

keyword they searched for

before making the phone call!

By using call tracking technology

like this you get highly

accurate measurement of how

many leads you are really getting

from Google Ads.

A few years ago, we had a

client who didn’t think they

needed call tracking. They

felt 90 percent of their leads

were coming from form fills

on their website, so they didn’t

think call tracking would add

much benefit. They finally

agreed to give call tracking a

go and were astounded with

the results.

In the first month that

call tracking was turned on

they had 73 phone calls from

ads and 75 form fills. It was

almost a 50/50 split. This

meant that up until that point

they were only tracking half

of all of their leads from Google

Ads. Many of our other

clients will have up to 80

percent of their leads come

through phone calls.

The big danger of missing

this out of your conversion

data is that you can

think that your “cost per

lead” is far higher than it

actually is. This can lead

to bad decisions that negatively

impact your business

growth, such as investing

less in your best performing

marketing because

it’s not clear how well

it is working.

In addition to that, to

optimise Google Ads you

want to spend more money

on the keywords and ads

that are producing the best

results and turn off the ones

that aren’t performing. If

you remove the majority of

your conversion data from

your results, you might

end up turning off ads that

are actually performing

really well.

So, in your business, if

your aim from Google Ads

campaigns is for people to

contact you by form fill or

phoning, then definitely

use an agency that provides

advanced call tracking

technology.

This will give you accurate

tracking for the number

of phone calls your ads are

generating, which ads are

generating them, and a true

measure of your cost per

lead, giving you the best

data to make good business

decisions.

Pan Pasifika hub a

step closer

A new Pan Pasifika

community centre in

central Hamilton is a step

closer after Hamilton City

Council agreed to lease

part of Hinemoa Park to

the K’aute Pasifka Trust.

The Hamilton-based

charitable trust plans to

create a $10.6m multipurpose

community hub

on the land, beginning with

refurbishment of a former

bowling clubhouse.

Papakā inga opens

The Ngā ti Koroki-Kahukura

Trust is celebrating the

opening of a papakā inga

on their whenua in

Waikato after two years of

navigating new approaches

to housing. Whā nau have

moved into new homes

they have built with GJ

Gardner below Pō hara

marae in Maungatautari.

Tammy Tauroa, who has

led the project for the Trust,

says they were able to

partner with organisations

like Westpac and

Nevermann Bennett Law

to overcome some of the

greatest barriers into home

ownership – the ability to

raise a deposit and meet

lending criteria.

Peacocke contract

to HEB

Hamilton City Council has

awarded its biggest ever

construction contract to

HEB Construction for the

new transport network

to open the Peacocke

neighbourhood. The

$135m project includes

construction of a new

bridge over the Waikato

River and surrounding

roads. Work is set to get

under way in October.

Ardern tours

Innovation Park

Prime Minister Jacinda

Ardern has visited the

Waikato Innovation Park

where she toured the

newly-completed $50

million industrial spray dryer

situated on the campus.

CEO of Food Waikato and

the Waikato Innovation

Park, Stuart Gordon,

says the dryer will meet

the burgeoning demand

for sheep milk products,

with the industry aiming

to double in size year-onyear

for the next three

years. The new spray dryer

is tailored to the unique

requirements of sheep milk.

Stuart Gordon and Prime

Minister Jacinda Ardern


40 WAIKATO BUSINESS NEWS September/October 2020

NAYLOR LOVE

Naylor Love makes mark with

design and build offering

Naylor Love is making great strides in the Waikato and Bay of

Plenty design and build construction market, where they take

a project from conception right through to completion, working

closely with the client right through the process.

They’ve recently completed

two design and

build projects in Hamilton,

a student accommodation

hub for the University

of Waikato and the second

stage of the Poets’ Corner

retail development at Five

Cross Roads. Naylor Love is

also branching out into other

Papamoa Plaza office developement

regions, successfully delivering

a design and build office

development in Tauranga. The

company has completed the

design phase of a retail project

for the same client and is also

involved in a major design and

build project in Taupo.

After setting up a permanent

base in Hamilton in

2012 following the successful

completion of Te AWA at The

Base, Naylor Love Waikato

/ Bay of Plenty has been on a

growth trajectory. They opened

a Tauranga office in 2016, and

recently acquired a neighbouring

warehouse to expand their

Hamilton premises.

The growth comes after the

company saw an opportunity

in the market, drawing on their

well-established building/construction

background to offer

a complete design and build

package to commercial clients.

It is a strategic move for the

construction company, based

in Pukete, Hamilton. Rather

than the traditional tendering

process, a client will typically

approach them with a brief for

their project. Naylor Love then

works collaboratively with

trusted architects and consultants

to come up with a design

that meets the brief, including

scope and cost.

Director Kris MacCauley

says on design and build projects,

Naylor Love engages the

consultant team and oversees

the entire process from building

consent to code of compliance.

“All the client needs to

do is tell us what they want,

when they want it and what

their budget is. We take full

control of the process from

there, inviting a trusted team

to the table who understand the

brief and can help them turn

their vision into a reality.”

Once the client’s scope is

agreed, Naylor Love leads the

design team to design strictly

to the budget and takes the

lead on buildability, safety in

design and construction efficiency.

The noticeable advantage

with the design and build

process is the close collaboration

between the designers and

University of Waikato Accomodation

the builder, with Naylor Love

ensuring that their input on

what works on the building site

is integrated into the design on

the drawing board. The process

streamlines communication

and coordination with the

entire project team and reduces

risk for the client, providing

them with programme and cost

certainty.

Buildability, the specialist

knowledge of construction

methods and materials, is

where Naylor Love’s in-house

experience plays a crucial role.

Naylor Love’s Waikato staff

bring a wealth of hands-on

experience and knowledge

of the building process to the

table, and can also draw on

the company’s nationwide

expertise, with over 800 staff

throughout the country.

Project Manager Chris

Haswell says their teams have

strong connections with not

only architects, engineers and

consultants, but also subcontractors

and the supply chain

throughout the regions.

“Construction is not just

about buildings, it’s about

strong relationships - to deliver

projects within the budget or

within the time, you have to

have strong local relationships

and knowledge.”

Our mission is to be

measurably the best construction

company in New Zealand

• Single line accountability design and build

• Pre-construction services, including Early

Contractor Involvement

• Interiors/Fitouts

• Heritage building refurbishments

• Seismic strengthening and earthquake-resistant

new builds

• Innovative engineered timber projects

• Environmentally sustainable design

and construction

31 McKee Street, Pukete, Hamilton Phone (07) 839 7023 www.naylorlove.co.nz


NAYLOR LOVE

WAIKATO BUSINESS NEWS September/October 2020

41

He adds that the trade and

practical backgrounds of Naylor

Love’s team strengthens the

process. “We're not architects,

but we know how to build.

By working together through

the early design phase, we can

streamline buildability, which

is a really big advantage in

saving not only cost but also

time.”

When it came to the University

of Waikato student accommodation

project, Naylor Love

completed construction within

11 months following a sixmonth

design process. The

accommodation on Silverdale

Road features three two-storey

blocks, with each of the 53

units fully self-contained and

built to a high acoustic and fire

rating performance.

Haswell says the University

had filled the units well before

project completion. “They're

perfectly suited to what they

were designed for and there's a

demand for them, so the model

works.”

MacCauley says that they

got around the table with the

University stakeholders from

the start, gaining a clear understanding

of their priorities.

“We continuously assessed

the project through the design

phases, ensuing that design

was going to fulfil every aspect

of the University’s brief,” he

says. The build phase progressed

smoothly, a benefit

of the design and build process

which sees the technical

requirements considered and

resolved early. Once the first

block was closed in, Naylor

Love completed a unit to give

the University the opportunity

to get an appreciation of the

layout and inner working of

the apartments. This proved

invaluable and provided the

opportunity for some minor

refinements to the final design,

allowing the fit out to proceed

with confidence. The first two

blocks were occupied on 25

February, with the remaining

block completed by 20 March

Continued on page 42

MODERN

CONSTRUCTION

LIMITED

GENERAL & STRUCTURAL ENGINEERS BUILDING CONTRACTORS

Modern Construction is

proud to be associated with

Naylor Love Construction

Multi storey • Design and build • Warehouses

Factories • Commercial structural steel

Proud to be associated with

Proud to be associated with

Downey Naylor Construction

Love and

University

Downey Construction

and and of Waikato

Crestline

P5454W 201687AA

Ph 07 Ph 855 07 855 1391 1391 office@upl.net.nz

www.upl.net.nz

10 Lake 10 Lake Road, Road, Frankton, Hamilton 3204

P5454W

Ph 07 846 1995 • 45B Duke Street, Hamilton

PO Box 8018, Hamilton • www.modernconstruction.co.nz


42 WAIKATO BUSINESS NEWS September/October 2020

NAYLOR LOVE

Waikato’s premier interior fit out company

Proud to be associated with

Naylor Love Construction

on the University of

Waikato’s Build.

Naylor Love makes

mark with design

and build offering

From page 41

and occupied after the Covid-

19 restrictions were eased.

Naylor Love have also

completed the design and

build of a commercial development

at Five Cross Roads,

with tenants including Texas

Chicken and Black Bull

Liquor, following completion

of stage one of the development.

“The major design and

build project we've got at

the moment is in a consortium

with Fuji Electric and

Sumitomo Corporation for

a geothermal power station

in Taupo,” MacCauley says.

Naylor Love’s portion of the

$500 million project is a $100

million component for the civil

and structural elements. They

are currently on site completing

ground testing and an

early enabling works contract.

With its Project and Interiors

division, Naylor Love can also

complete a variety of smaller

fit out and maintenance type

work, and currently have multiple

projects under $2 million

on the go in the Waikato and

Bay of Plenty.

Their Projects and Interiors

team has done a lot of work for

the Ministry of Justice, completing

a cell safety upgrade

project in court buildings all

over New Zealand last year.

They have just been

awarded a project to upgrade

court docks, which will be

another national rollout.

Naylor Love’s Hamilton

office will again coordinate

procurement and logistics

for the Ministry contract on

behalf of other Naylor Love

offices all over the country.

“We bulk order everything,

bring it in here and assemble

it, and then we distribute from

here up and down the country

to streamline the project

delivery,” MacCauley says.

“We reckon we’re the only

construction company in

the country who can efficiently

and effectively

deliver a nationwide contract

like this.”

07 847 3449

89 Killarney Lane,

Frankton

University of Waikato Accomodation

is a top-performing commercial construction company

with extensive local carpentry and concrete trade

resources. We provide construction services to a wide

range of market sectors in New Zealand.

Papamoa Plaza Office New Build

After more than 100 years in construction, we recognise that our business is built on our return clients and, most

importantly, their successes. When Tinline Property Group needed five new office tenancies at Papamoa Plaza

designed, built and ready for occupation, they knew who to call, and they are extremely happy with the outcome

and the quality addition to their property portfolio.

31 McKee Street, Pukete, Hamilton Phone (07) 839 7023 www.naylorlove.co.nz


22 Naylor Street

Hamilton

0800 225 999

LINKBUSINESS.CO.NZ

Smart Connection Technology

$800,000

Waikato

· Established for over 20 years

· Highly experienced staff and contractors.

· Impressive sales and prots

· Large project and forward work orders

· Excellent vendor assistance included in sale

· Price includes plant and stock

linkbusiness.co.nz/BPW00911

Rick Johnson 021 991 485

rick.johnson@linkbusiness.co.nz

Rugby Lovin’ Sales Star $160,000

Relocatable

· Long history & top reputation

· Average cash surplus of $122,000 per year

· Ideal skills: relationship building, sales and/or

digital marketing

· Did I mention enjoys rugby?

linkbusiness.co.nz/WK00109

Alanah Eagle 021 606 345

alanah.eagle@linkbusiness.co.nz

Creative Business $250,000

Waikato

· Well-established, reputable

· Marketing & design business

· $130K+ annual returns to working owner over

last 12 months (including period of reduced

income due to Covid)

· Owner currently manages small team from afar

linkbusiness.co.nz/WK00119

Alanah Eagle 021 606 345

alanah.eagle@linkbusiness.co.nz

Beautiful Semi-Managed Eatery $485,000

Waikato

· Successful 7 day a week eatery

· Weekly sales $19,500 incl gst per week

· Net Surplus $217,700 (semi-managed)

· Lease per month $3274 plus gst

· Fabulous purpose-built space

· Excellent staff allowing for easy transition

linkbusiness.co.nz/BPW01068

Therese Bailey 021 707 641

therese.bailey@linkbusiness.co.nz

Light Construction $195,000

Waikato

· Substantial forward orders

· One-stop shop for design, consent & build

· Work from home

· Project management, contract builders

· Light construction not requiring LBP

linkbusiness.co.nz/WK00118

Andrew Whyte 022 097 0065

andrew.whyte@linkbusiness.co.nz

Electrical Contractor $650,000

North Island

· Excellent reputation

· Residential and light commercial market

· Specialists in renewable energy

· Impressive sales and prots

· Turnkey operation

linkbusiness.co.nz/WK00112

Reuben Haddon-Silby 021 133 0624

Rick Johnson 021 991 485

reuben.haddonsilby@linkbusiness.co.nz

Home & Income FHGC $1,399,000

Your

Waikato

business sales

specialists

Coromandel

· Enjoy this stunning vista & lifestyle

· Generous 1531sqm land; stunning outlook

· 4 deluxe apartments

· 3-bedroom home, wrap-around decking

· Extensive chattels list

· Price plus gst (if any)

linkbusiness.co.nz/WK00105

Therese Bailey 021 707 641

therese.bailey@linkbusiness.co.nz

Reuben Haddon-Silby

Proven Protability Record $530,000

Hamilton

· Consistent performance record

· Multiple revenue streams

· Low stock requirements

· Continued growth opportunities

· Full training and vendor support on offer

linkbusiness.co.nz/WK00103

Atul Gupta 021 190 6052

atul.gupta@linkbusiness.co.nz

A Business For Foodies $120,000

Waikato

· Niche market; strong growth

· Mix of revenue streams - café & retail

· Large commercial kitchen

· Extensive hand over and training

· Option to further expand wholesale business

· Price plus stock

linkbusiness.co.nz/WK00117

Alanah Eagle 021 606 345

alanah.eagle@linkbusiness.co.nz

Alanah Eagle Rick Johnson Andrew Whyte Therese Bailey Atul Gupta

All LINK NZ ofces are licensed REAA08


Anna Greentree, owner Vetro Mediterranean Foods

122 ROSTREVOR STREET has been

reformed, polished, and transformed into

Hamilton’s newest and trendiest food shop:

Vetro Mediterranean Foods.

Under the experienced team at Foster

Maintain, this once tired and neglected

building is now an upmarket, architecturally

designed space with an industrial finish.

Foster Maintain was chosen for the project

partly due to a long-standing relationship

between the developer and the Foster Group.

“Bigger than that (relationship)” says the

developer, “is the quality of Foster’s work,

their reputation and their accountability. We

know they always deliver a good product.”

Owners of Vetro, Anna and Daryl Greentree

have worked closely with Foster Maintain

on the project, to ensure the new fitout met

their specific requirements as a specialty food

retail outlet.

The renovation was extensive with the entire

building gutted and reshaped. A new kitchen

and office area were added and the existing

concrete floors polished. Foster Engineering

made and installed the stunning new

architecturally designed black louver screen

façade, completing the shop front and entry.

“Fosters went above and beyond to give us

access to the building and work in with our

contractors. They literally accommodated

whatever we wanted while making sure we

did it right” she says.

“There were specific requirements I didn’t

realise we required! Fortunately, Fosters were

all over the legal requirements and consent

process. And they were very thorough in

getting the right information out of our

contractors.

“The shop is beautiful and matches what we

envisaged, for sure” Anna concludes. “I would

absolutely work with Fosters again; they

really know what they’re doing.”

FOSTERS.CO.NZ . 07 849 3849

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