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November-December<br />
City of Elgin<br />
2020 Newsletter<br />
At Your Service<br />
Introducing Officer Edwin Alva<br />
Officer Edwin Alva is the newest member of the Residential<br />
Officer Program of Elgin (ROPE) unit. ROPE was created with the<br />
vision that by working and living in a distressed neighborhood,<br />
the department can enhance police service and outreach<br />
initiatives. It is hoped that their presence empowers residents to<br />
work together to problem solve, improve their quality of life<br />
and independently take ownership of the neighborhood. He is<br />
stepping in to replace Officer Heather Farrell, who is returning<br />
to patrol after participating in the ROPE program for seven<br />
years. He will be residing at 3<strong>10</strong> N. Spring Street in the<br />
Northeast Neighborhood.<br />
Officer Alva was born and raised in Elgin and lived on the east<br />
side for the entirety of his childhood. He’s an alumnus of<br />
McKinley Elementary School, Ellis and Larsen Middle School<br />
and Elgin High School. Growing up he had the opportunity to<br />
Meet Elgin’s New ROPE Officer<br />
participate in Elgin police programs such<br />
as Shop with a Cop and D.A.R.E.<br />
These, along with other programs,<br />
have allowed him to experience<br />
firsthand the positive results that<br />
community policing can have.<br />
When asked what he hopes to<br />
achieve in his role as a ROPE officer,<br />
Officer Alva said, “I look forward to<br />
engaging, communicating and<br />
working with my future neighbors<br />
and improving the quality of life while<br />
also reducing crime.”<br />
Officer Alva can be reached by phone at 224-523-4438 or by<br />
email at alva_e@cityofelgin.org.<br />
Elgin 311<br />
Consider Elgin 311 your personal hotline to faster service,<br />
improved communication and a stronger connection with<br />
your City and community. Elgin 311 citizen advocates answer<br />
general questions and process non-emergency service<br />
requests. From reporting potholes to a missed garbage<br />
collection to processing water bill payments, our highly<br />
trained citizen advocates are ready to assist you.<br />
Hours of Operation<br />
Monday - Friday, 7:00 a.m.- 5:00 p.m.<br />
CALL. CLICK. CONNECT.<br />
Dial 311. If you're outside the city limits, dial 847-931-6001.<br />
Email elgin311@cityofelgin.org 24 hours a day, 7 days a week.<br />
Download the Elgin 311 mobile app for iOS and Andriod to submit<br />
requests on-the-go and keep up with what's happening in Elgin.<br />
Submit a request through the community portal:<br />
cityofelgin.org/311request<br />
*Email, mobile app and portal requests will be answered during<br />
regular business hours.<br />
Fall Trash Drop Off Event<br />
Saturday, November 7, 8:00 a.m. to 12:00 p.m.<br />
Waste Management Transfer Station,1245 Gifford Road<br />
Bring your vehicle filled with household waste for just $20<br />
(cash). The event includes secure document shredding.<br />
No electronics recycling (find options on Page D).<br />
Absolutely no household hazardous waste will be accepted.<br />
Elgin residents only (proof of residency required with<br />
state-issued I.D.) Face coverings also required.<br />
GAILBORDEN.INFO<br />
CITYOFELGIN.ORG | 311 (OR 847-931-6001)<br />
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