ITB Asia News 2020 - Day 2

I CONFERENCES I
Live Conferences
DAY 2 - THURSDAY, OCTOBER 22
10:00 AM - 10:10 AM
Keynote: Travelling in the New Normal
Axel Hefer, Managing Director & CEO, trivago
10:10 AM - 10:30 AM
Keynote: Leadership in Times of Crisis
Deep Kalra, Founder & Group Executive Chairman, MakeMyTrip; Philip
C. Wolf, Founder, PhoCusWright, Mentor & Serial Board Director
10:30 AM - 10:45 AM
Keynote: The Experience Starts Online: Attracting Travelers
With Memorable and Easy to Book Tours and Activities
Ben Drew, President, Viator; Kristin Dorsett, VP of Supply, Viator;
Shiyi Tay, Manager, Business Planning, Tour East Group
10:45 AM - 11:00 AM
C-Suite Talk: The Tour Operator of the Future
James Thornton, CEO, Intrepid Travel
11:00 AM - 11:15 AM
C-Suite Talk: Care and Prepare: Your Guide to Re-commencing
Travel
Brett Thomson, General Manager, Corporate Travel, TAG; Tony
Loughran, CEO, Zero Risk International
11:15 AM - 11:30 AM
Rethink and Reshape: Pivoting to Domestic Tourism
Chuan Sheng (C.S.) Soong, VP, Corporate Development, Klook
11:30 AM - 11:45 AM
Getting Creative: Bringing Back Group Bookings
Edward Wright, Regional Vice President, South East Asia, Hospitality,
Amadeus
11:45 AM - 12:00 PM
C-Suite Talk: “I Want It – and I Want It Now!”: How Can Smart
Offline Data and AI-Empower Omni-Channel Strategy?
Miron Mironiuk, Founder & CEO, Cosmose
12:00 PM - 12:15 PM
C-Suite Talk: The Future of Business-to-Business Payments
Kurt Knackstedt, CEO, Troovo
12:15 PM - 12:30 PM
C-Suite Talk: The New Normal of Incentive Travel Market
SD Nandakumar, President & Country Head, B2B & Foreign Exchange,
SOTC Travel
12:30 PM - 12:45 PM
The Secret Sauce for Winning ‘The New Guest’
Kamesh Shukla, Executive Vice President - Asia Pacific, Middle East &
Africa, RateGain
12:45 PM - 1:00 PM
Safety First: A Guide to Destination Marketing as Travel
Recovers
Sarah Mathews, Group Head of Destination Marketing APAC,
Tripadvisor
1:15 PM - 1:30 PM
C-Suite Talk: How Virtual Reality is Changing the Way We
Experience Travel
Laura Olin, COO & Partner, ZOAN
1:30 PM - 1:45 PM
C-Suite Talk: How to Prepare Your Travel Programme for Post
COVID
Ken Kuguru, Managing Director, APAC, Egencia
1:45 PM - 2:00 PM
Global Flight Search Trends and Key Traveller Insights
Paul Whiteway, Senior Director APAC, Skyscanner
2:00 PM - 2:15 PM
C-Suite Talk: The Traveler’s New Purchasing Behaviours We
Need to Know
Marco Corradino, CEO, lastminute.com; Alessandra Di Lorenzo, CEO
of Forward, lastminute.com
2:15 PM - 2:30 PM
Is It ‘Sayonara’ to Online Booking in Corporate Travel?
Carl Jones, Vice President, Head of Travel, Asia Pacific & Greater China,
SAP Concur
2:30 PM - 2:45 PM
C-Suite Talk: The Rise of the Phoenix: How Online Experiences
Shape the Future of Travel
Matthijs Keij, CEO, Withlocals
2:45 PM - 3:00 PM
C-Suite Talk: COVID-19 as a Fast Track to Fully Digital Travel
Distribution
Oliver Dlouhy, Co-Founder & CEO, Kiwi.com
3:00 PM - 3:15 PM
C-Suite Talk: Doing Things Differently – The Changing Ways
People Discover, Book and Experience Restaurants During
a Pandemic
Yuki Imai, Chief Supply Officer, Quandoo; Ayran Myhill, Director of
Business Development, Quandoo
3:15 PM - 3:30 PM
C-Suite Talk: The Future of Travel Technology
Amit Madhan, President & Group Head - Technology & eBusiness,
Thomas Cook India
3:30 PM - 3:45 PM
The Marketing Gurus: Rebounds and Revenge Travel
Martin Stoll, CEO, Sparkloft Media
3:45 PM - 4:00 PM
C-Suite Talk: In Search of Customer Loyalty Post COVID-19:
A New Ecosystem and How to Make It Work
Spencer Lee, CEO, BIGLIFE
4:00 PM - 4:15 PM
C-Suite Talk: Leveraging an Intelligent Back Office
in Turbulent Times
Mike Tansey, Managing Director - Growth Markets Travel Leader,
Accenture; Sean Carpenter, Client Account Lead (Middle East and
Africa), Accenture; Kevin Tanzola, VP, Finance Operations, Middle East
Africa, Marriott International
4:15 PM - 4:30 PM
C-Suite Talk: Restoring Confidence in Air Travel After
the COVID-19 Shutdown
Alexandre de Juniac, Director General & CEO, International Air
Transport Association (IATA)
4:30 PM - 4:45 PM
MICE Insights: How to Build a Thriving Online Community
in 4 Achievable Steps
Nisha Sharma Mullatti, Global Account Director & Head, Global
Growth & Client Solutions, MCI Group
4:45 PM - 5:00 PM
MICE Insights: The COVID-induced Metamorphosis of MICE
Travel
Amanda Kotze-Nhlapo, Chief Convention Bureau Officer, South
African Tourism; Mayank Nagpal, Head of Africa & Director, Travel &
Tourism, Grail Insights
5:00 PM - 5:15 PM
C-Suite Talk: The Future of Booking, Distribution & Metasearch
With SuperApps
Kei Shibata, Co-Founder & CEO, LINE TRAVEL jp & Trip101; Timothy
Hughes, Vice President, Corporate Development, Agoda
5:15 PM - 5:30 PM
C-Suite Talk: Helping Travelers Fight Jet Lag With Rocket
Science, and Strengthen Their Immune Function in the Process
Mickey Beyer-Clausen, Co-Founder & CEO, Timeshifter® - The Jet Lag
App®
5:30 PM - 5:45 PM
C-Suite Talk: Opportunity Through Crisis: Deeper Connections
With Your Customers
Andy Owen Jones, Co-Founder & CEO, bd4travel
5:45 PM - 6:00 PM
C-Suite Talk: Travel Manager 4.0: A New Role in the New World
Mayank Kukreja, Co-Founder & CEO, ITILITE
DAY 3 - FRIDAY, OCTOBER 23
10:00 AM - 10:15 AM
China’s Session: How to Revive Homestays After the Pandemic?
Jennifer Li, EVP & Chief Business Officer, Tujia
10:15 AM - 10:30 AM
China’s Session: Welcoming Tourists Back in China and What
the World Can Learn From the China’s Recovery
Jackey Yu, Associate Partner, McKinsey & Company
10:30 AM - 10:45 AM
5 Steps to Building a Post-pandemic Responsible Travel
Program and Why You Should Care
Elis Kodra, Director, CWT Solutions Group Asia Pacific
10:45 AM - 11:00 AM
C-Suite Talk: From Physical to Virtual Tours, Pre to Post Trips:
How Every Concept of Experiences Will Change
Wataru Futagi, President & CEO, VELTRA
11:00 AM - 11:15 AM
Startup Talk: The Importance of Technologies in the Hospitality
Industry for the Upcoming Generation of Travellers
Sakdidet Poolsawad “Pete”, CEO & Co-Founder, HandiGo
11:15 AM - 11:30 AM
China’s Session: The Outlook for Tours & Activities in
China’s Market
Brian Bergey, CEO & Co-Founder, Lost Plate Food Tours
11:30 AM - 11:45 AM
C-Suite Talk: Optimizing Your Platform for the Post-COVID-19 Era
Chen Ming-ming, Founder & CEO, KKDay;
Agnes Chiao, SEA Marketing Director, KKDay
11:45 AM - 12:00 PM
C-Suite Talk: Food & Beverage Tourism in a Post COVID-19 World
Erik Wolf, Founder & Executive Director, World Food Travel Association
(WFTA)
12:00 PM - 12:15 PM
Tours & Activities: Preparing for Recovery
Kasia Jawien, Director, Account Management, Activities, Expedia
Group
12:15 PM - 12:30 PM
Three Steps to Make Business Travel Sustainable
Teresa Matheson, Senior Director, Accounts Management, Egencia
12:30 PM - 12:45 PM
C-Suite Talk: The Changing Consumer’s Appetite for Experiences
Joost Timmer, Managing Director, iVenture Card International
12:45 PM - 1:00 PM
C-Suite Talk: In a VR-driven World, What Does It Mean to Have
an Event?
Daniel Wishnia, Chief Digital Transformation Officer, Aroundtown SA,
Co-Founder, Vivent
1:00 PM - 1:15 PM
MICE Insights: 3 Things I’ve Learned From Running a Virtual
Event and What It Means to Plan for a Hybrid Show
Iain Bitran, Executive Director, ISPIM - The International Society for
Professional Innovation Management
1:15 PM - 1:30 PM
C-Suite Talk: New Booking Strategies for Recovery
Chris Atkin, CEO, Rezdy
*all live sessions will run in Singapore time (UTC/ GMT+8)
Watch all keynotes, live and
on-demand sessions and replays
@ itb-community.com
8 ITB ASIA NEWS • THURSDAY 22 OCTOBER 2020
www.itb-asia-news.com