Magazine - AutumnWinter Issue 2
In this issue we have included articles such as an in-depth overview of the changes in PPE legislation, an article from behavioural economist Roger Martin-Fagg who has provided us with an update on the Economic Outlook. Our design team have been travelling throughout Europe to bring you the latest Trend Guide which showcases the up and coming trends in the fashion world.
In this issue we have included articles such as an in-depth overview of the changes in PPE legislation, an article from behavioural economist Roger Martin-Fagg who has provided us with an update on the Economic Outlook.
Our design team have been travelling throughout Europe to bring you the latest Trend Guide which showcases the up and coming trends in the fashion world.
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Issue 2 - Autumn/Winter 2018
The Trend Guide
Volume 3
PPE: All You
Need To Know
Dimensions
Celebrates
30 Years
1 dimensions.co.uk Autumn/Winter 2018
Contents
Contributor:
Roger Martin-Fagg
14
Personal protective
equipment: The
low-down 22
29
Dimensions
celebrates
30 years
50
4
Turning the tide
on pollution
6
Understanding
commodity
prices
8
Lean six sigma
11
The future of
ethical trading
12
Happy feet
17
Do you know
your care
labels...?
20
The birth of a
uniform
25
Understanding
changes in PPE
legislation
26
Health enables
returns; changing
lives through the
HERproject
28
Equality in the
supply chain
47
Rich Conti named
“Product Manager
of the year”!
48
How the past
30 years are
shaping today’s
wardrobes
54
Commemorative
charity challenge
2 dimensions.co.uk Autumn/Winter 2018
Welcometo Autumn/Winter
edition
I’m delighted to welcome you to the second edition of the Dimensions magazine.
Thank you to everyone who has shared their thoughts on our launch edition; I’m
thrilled that it was so well received.
From your comments, we have included articles in this edition that you suggested
you’d like to see, including an in-depth overview of the changes in PPE legislation
which you will find on page 22.
Lots of you were interested in the thoughts from behavioural economist Roger
Martin-Fagg so we have invited him back to provide you with an update
on the Economic Outlook (page 14).
Our design team have also been travelling throughout Europe to bring
you the latest Trend Guide (page 29) which showcases the up and
coming trends in the fashion world.
We hope you enjoy this issue as much as the last. We’d love to hear your
feedback and any suggestions you’d like to see in the next issue – contact details are
at the bottom of this page!
Hayley Brooks
Managing Director
Dimensions (MWUK Ltd) @dimensions_mwuk dimensions_mwuk
web: www.dimensions.co.uk tel: +44 (0)1332 856 800 email: hello@dimensions.co.uk
Autumn/Winter 2018 dimensions.co.uk 3
TURNING THE TIDE
ON POLLUTION
Other
types
of pollution that
pose threats
to the health
of marine
creatures include
pharmaceuticals in sewage and
agricultural runoff, radioactive
waste, noise and light
Across the
globe, we
produce
more than
300 million
tonnes of plastic
per annum
Textile waste
is the second
biggest
polluter after
oil and coal
4 dimensions.co.uk Autumn/Winter 2018
It is said that there are 500 times more
pieces of microplastic in the sea than there
are stars in our galaxy and by 2050 it is
estimated there will be more plastic than
fish in our oceans.
Thanks to David Attenborough who
exposed the harsh reality of the changing
seas and how it is affecting the natural
habitat of the ocean’s inhabitants in the
TV programme Blue Planet, we are now
more aware than ever of the issues that are
negatively affecting our planet.
Closer to home however, was the recent
programme of ‘Fashion’s Dirty Secrets’
with Stacey Dooley, highlighting some
very disturbing issues relating to textile
production specifically.
So, whilst consumers are waging the war
on plastic by reducing single-use items,
avoiding plastic packaging and increasing
recycling activity, the real question is “What
can businesses do to turn the tide on
pollution?”
As a positive, pro-active and forward
thinking company, Dimensions is fully
aware of the importance of environmental
considerations when making garments and
understands that it is absolutely critical to
limit the direct impact of our business.
We have already made great strides in
improving the working environments
of the workers within our factories
which you can read about on page 26,
and we are committed to continue
with this work by reaching out to more
people in the future. However, as we
move forward, we also recognise the
impact that we are having on the world
around us and understand what we need
to do to minimise the affects that garment
production has on the environment.
Larger, well-known brands, many of whom
are our customers, have also adopted this
approach and are taking steps to tackle this
world-wide issue by asking their suppliers to
follow suit in order for them to achieve their
social responsibility goals.
Therefore, as both a supplier and a
brand, it is important for us to take
a look at our own processes to see
what improvements can be made; not
only to protect and promote our own
brand, but to support our customers
to reach their sustainability goals. And,
because it is the right thing to do for
future generations and the longevity of
the planet.
In order to assess our processes, we
must consider several factors that make
up our supply chain that could be having
an adverse effect on our environment:
1. Discharge of hazardous chemicals and
waste water from the factories and mill
2. Transportation methods
3. Packaging (from production to delivery)
4. Lifecycle of the garment
We are and will, continue to put a lot
of emphasis on the chemicals used in
manufacturing our fabrics to drive for
cleaner materials that are monitored,
although clearly the answer is to have
zero discharge of hazardous chemicals
(ZDHC); this is the ultimate goal that we
will strive to meet.
In 2017, we implemented a
packaging initiative that has
reduced our packaging by
40%; saving the equivalent
of 480,000 plastic bottles.
In addition, we have introduced a
number of initiatives that will help us to
reduce our impact on the environment
and we hope to share further results in
our Spring/Summer 2019 magazine.
Unfortunately, there is not one solution
to the challenges that we face, the
only way to be successful is to share
collaborative research and force change
through various government lobbying.
In the Stacey Dooley documentary, she showed
harmful effluent being put directly into the rivers
in Indonesia; this has a direct impact on the
environment and the people who live near and
use those rivers.
Devex, the media platform for the global
development community, states that “Textile
mills are […] a huge contributor, about one-fifth,
to the world’s industrial water pollution, using
thousands of toxic chemicals during production,
some of which are found to be carcinogenic.”
Indeed, it is a fact that this is an illegal practice
and there are Country Laws to stop this from
happening, however, there are several reasons
that these are not always enforced at a local
and international level. As such, Governments
must outlaw this practice and close down the
businesses that do this. Also, clothing suppliers
must drill back into their supply chain to get
full transparency to stop this happening. There
is no alternative to stop this illegal dumping of
chemicals.
The good news though is that many countries
are already beginning to take action on their
environmental issues; according to the Sourcing
Journal “China has been cracking down on
pollution in an effort to improve the country’s
poor air quality, and […] crackdown has led to
more than 80,000 factories being shut down at
one point or another.”
So, as governments, NGOs and business unite
to take a stand, improvements and change
can be seen, however, the quest for a more
sustainable textile industry is a long journey; one
that Dimensions is committed to and proud to
be on.
But, one thing is clear. We cannot afford to wait.
We have to instigate policies and procedures
now in order to effect the change in our supply
chain and we believe, that our initiatives,
however small, will make a difference to the
future of our planet.
References:
How plastic is damaging planet Earth; The Independent
Foresight Future of the Sea Report; Government Office for Science
Mapping the environmental impacts of China’s textile industry; Devex
China Shutters 80,000 Factories in Pollution Crackdown; Sourcing Journal
Autumn/Winter 2018 dimensions.co.uk 5
6 dimensions.co.uk Autumn/Winter 2018
Autumn/Winter 2018 dimensions.co.uk 7
To remain competitive in an increasingly competitive
world, businesses must boost operational efficiency
wherever possible. However, process improvement
can be challenging and to achieve significant and
sustainable change, it is imperative that the greatest
asset of any business – its people – have the right
skills and attitude to implement such change.
MWUK’s Logistic Centre, based in the East Midlands,
dispatches up to 20 million garments per year for the group’s
three corporate apparel brands; Dimensions, Alexandra and
Yaffy. Covering 630,000 sq ft, the centre is located in an
area of growth where over the next 3 to 4 years, there will
be 6000 employment opportunities within the East Midlands
‘logistics epicentre’.
In addition, much of the labour within our Logistics Centre
(LC) is from Eastern Europe and having been in the UK for
up to 15 years, and perhaps due to the uncertainty of Brexit,
some of the workforce are now beginning to return home to
mainland Europe or are moving on to higher skilled roles.
So, when faced with the increasing challenge of retaining
labour and future proofing the LC’s operation, MWUK’s
Steve Cassapi FCILT, knew that he needed to look
at improving processes and had the options of either
introducing automation or improve performance of the
existing workforce by removing identifiable waste within
processes.
Whilst automation is appropriate for certain industries, the
complexity of providing a bespoke service to individual
wearers, along with lease restrictions and the intricacy of the
layout of the buildings, meant that automation could be a
part solution, but not a full resolution as the level of service
required needs human intervention.
An alternative solution therefore was to look at the existing
workforce and get a productivity gain within the existing
environment, by getting those ‘who do it every day’ to
identify what could be improved and implement the changes
accordingly. Having seen Lean Six Sigma in operation at a
printing business, Cassapi knew that the methodology could
work in the Logistics Centre and as part of the leadership
team, he could drive the initiative and champion the change.
Lean Six Sigma not only reduces process defects and waste,
but also provides a framework for overall organisational
culture change. Based on the Japanese martial art belt grades,
Lean Six Sigma uses coloured belt ranking terminology to
define the level and function of Six Sigma practitioners.
BUSINESS TRANSFORMATION
THE LEAN SIX SIGMA WAY
White Belt
Yellow Belt
Understands the structure
and goals of Lean Six Sigma
Uses basic Lean Six Sigma
vocabulary terms
Reports process issues to
Green and Black Belts
Understands basic Lean
Six Sigma concepts
Reports process issues to
Green Belts and Black Belts
Participates on project teams
and receives just-it-time training
8 dimensions.co.uk Autumn/Winter 2018
Of companies that introduce Lean Six Sigma, a high
percentage are unsuccessful as they fail to create a culture
that allows every person within the organisation to have a
voice, or more importantly they fail because they don’t allow
these people to be heard.
Cassapi was determined that this wouldn’t be the case for
MWUK, and as Lean Six Sigma champion, he brought in
consultant and trainer, Master Black Belt Dave Hunt, to
educate people in new ways of understanding processes and
solving problems.
At the beginning of the journey in January 2018, 14
candidates were identified and embarked on an intensive 10
day green belt course. Having qualified, the green belts went
into action, but it quickly became apparent that whilst they
had passed the course, they didn’t realise the key principles
and found it difficult to be analytical yet interpersonal at the
same time. By using terminology such as kaizen (change for
good); gemba (place of action / energy) and kanban (control
boards / signals), without complete understanding, was
alienating the majority of the workforce and was having an
adverse effect.
As such, Cassapi introduced active coaching sessions by
the Master Black Belt to reiterate the cause and effect
methodology. By adopting gemba walks, operator
workshops and prioritising efforts, within 2 weeks over 100
opportunities for improvement were identified.
By creating a structure, which included an in-house
continuous improvement team, and delivering the first of
four kaizen events (project that can be achieved within 5
days) year one costs of the three-year programme were
repaid within two months. By end September 2018, the year
one training cost was already repaid tenfold.
To keep the momentum of the programme, a further
12 candidates were selected to be trained to yellow belt
standard; all of whom have now been deployed onto
projects. In addition, to ensure that everyone understands
the structure & goals of Lean Six Sigma and in order that the
culture can be truly embedded into the organisation, it was
decided that everybody would be given the opportunity to
achieve their white belt.
Within days of the white belt training, the terminology was
adopted and process issues were being reported to yellow
and green belts, with some team members asking for
additional training so that they could achieve the advanced
black belt status. 400 opportunities for improvement have
been identified and each one has been prioritised by project,
irrespective of who suggested them.
Green Belt
Black Belt
Starts and manages Lean Six
Sigma projects
Has Lean Six Sigma expertise
but in less detail than Black
Belts
Provides just-in-time training
to others
Can report to a
Master Black Belt
Has advanced Lean Six
Sigma expertise
Functions as a coach,
mentor, teacher, and project
leader for project teams
Autumn/Winter 2018 dimensions.co.uk 9
When asked about the Lean Six Sigma programme, Cassapi
said: “I am delighted that I have been able to create an
environment that allows people to express themselves and
try change. We have no hierarchy at the LC, it’s a very open
culture. I strongly believe that we should allow everyone
to have a go at something regardless of job title or “rank.”
Everyone should have an equal voice and be inspired to
put forward ways to do things more ethically or more
productively.
Lean Six Sigma is perfect for those who work hard, but don’t
necessarily get promoted through the business as positions
may not be available. With Lean Six Sigma, any white belt
who works hard and adopts a self-learning approach can
achieve black belt status.”
With an ambitious three year plan which will culminate in a
complete organisational culture change, Cassapi is positive
about the future: “With the increasing challenge of retaining
labour and future proofing the LC’s operation, it was
important that I looked at what would make a great place to
work an even greater place to work.
However, I believe that as long as the basics such as reward
and recognition are competitive, then the added extras
that Lean Six Sigma gives us, such as an environment that
encourages fun & active participation and the opportunities
to engage in projects through workshops or kaizen events,
will make us the employer of choice within the ‘logistics
epicentre’ and give us the competitive advantage.”
When asked “What’s next?” Cassapi said “The evolution
of Lean Six Sigma never stops. We need to build on the
solid foundations we have created. So, the next year will be
focussed on building capability within the LC and ensuring
everyone has a voice and the opportunity to make this facility
the best it can be. Persistence, patience and practice are
required to truly change the culture of a business.”
So, how could your company benefit from using Lean
Six Sigma? ... Your company could be an organisation
that can implement change, develop and grow to remain
competitive in an increasingly competitive world.
Yes there is a risk that you create great people who may
wish to move on, and retention is the key to our success.
Master Black Belt
Champion
Works with leaders to identify
gaps and select projects
Coaches, mentors, teaches,
monitors and leads projects
Responsible for Lean Six Sigma
implementation and culture
change
Executive leader who
drives the initiative
Helps select projects
and remove barriers
for project teams
Supports change and develops
a Lean Six Sigma culture
10 dimensions.co.uk Autumn/Winter 2018
THE FUTURE
OF ETHICAL
TRADING
Compliance and ethical trading has
come a long way since its origins in the
1940’s, and when looking at the most
heavily scrutinised industries, textiles
and manufacturing definitely ranks
highly. Consumers are becoming more
aware of the origins of their products
and demand, quite rightly, ethically
sourced and produced items.
We sat down with Georgina Howard
and Derek Boyden, Ethical Compliance
Officer and Director of Compliance
respectively, to ask them what they
think is the future of ethical trading and
how this affects the manufacturer, the
client and the wearer.
Georgina begins to explain how
the role of transparency is affecting
compliance already; “We are finding
that some customers are wanting
more transparency further down
their supply chain, not just where
their garments are sewn and in much
more detail. Some customers like to
know where the fabric was made,
where the cotton was picked and
even who the farmer was that picked
it.”
“The current compliance challenges
aren’t new to us, through our Ethical
Trading Initiative membership we
have been aware of them for a while
and we are constantly working on
transparency in our supply chain.
There will always be pressure for a
transparent solution, and the industry
is in the early stages of working
towards this. I definitely think in the
future consumers will be able to
digitally track their garments’ origins
right down to the names and a bio of
the workers who have produced the
clothing.”
Currently, the supply base must be
declared to our customers, but there’s
no obligation to declare this to the
wearer. Dimensions do have some
clients that ask for more in depth details
on their garments, for example, which
orders were placed in which factory
and where the individual components
of their uniform have come from.
Derek continues; “People need
assurances that there is no exploited
labour in their supply chains. In the
future there needs to be complete
transparency from seed cotton to
the end consumer. At the moment,
we can tell our clients where their
fabric and branded components are
from, we are completely transparent
with our customer and over the next
5 years we will be drilling deeper
through the supply chain to map
every element.”
Gender equality is gaining more traction
in the West, and as such it filters
through to the textiles industry. Clients
need assurance that the factories do
not discriminate against gender, religion,
race or caste, usually in line with their
own stance. However, the cultural
differences between the West and
the East means this is difficult to put a
date on the blanket implementation of
this. Companies need the buy in from
the local governments and individual
organisations before this issue can be
addressed, but both Georgina and
Derek believe the pressure will be on
governments to publish their gender
equality issues such as gender pay gap
and address any issues that are raised.
Derek explains that although
ethical trading is on the forefront
of consumers’ minds, the issue of
environmental damage is hot on its
heels (read the article Turning the tide
on pollution on page 4). “The making
of garments unfortunately does
harm the environment. Millennials
are more aware of the impact on
the environment, and as such are
demanding of businesses to do
more to counteract the damage.
Dimensions are already working on
a goal of zero discharge from our
suppliers, dyers and finishers within
10 years’’.
Georgina continues; “Before, you
were allowed certain pollutants
by law, but clients and businesses
are expecting more with their
independent initiatives and we
manage those expectations
accordingly. Again, the political
climate affects initiatives on climate
change, but it’s something that is
always high on our agenda, whether
at home or overseas. In the future
there will be more pressure to find
alternatives for the legal pollutants
and manufacturers will be expected
to have zero discharge from their
factories.”
Autumn/Winter 2018 dimensions.co.uk 11
HAPPY FEET
12 dimensions.co.uk Autumn/Winter 2018
No we are not talking about an animated, dancing penguin!
We are looking at how you can keep your feet happy at work
as it is estimated that around 80% of the adult population has
some form of foot problem¹ and whilst not all of these are as
a result of work activities, it is reported that a large proportion
are.
100 moveable parts
“THE HUMAN FOOT
IS A MASTERPIECE
OF ENGINEERING
AND A WORK OF
ART”
20 muscles
26 bones
Leonardo da Vinci quoted “the human foot is a masterpiece
of engineering and a work of art” and with each foot having
100 moveable parts, including 26 bones and 20 muscles, that
make up around a quarter of all the bones in your body, this
statement is indeed true, yet we take our feet for granted
much of the time.
THE AVERAGE
PERSON WILL
WALK APPROX.
150,000 MILES IN
THEIR LIFETIME
You may be surprised to learn that the average person will walk
approx. 150,000 miles in their lifetime which is more than four
times around the earth and for every mile you walk, you shift
the equivalent weight of a blue whale just by moving your own
body forward², so it is little wonder that the majority of adults
have a foot problem; the five most common being heel pain,
athlete’s foot, bunions, corns and calluses, ingrowing toenails.
So, what can be done to keep your feet happy in
the workplace?
Many problems are caused by inadequate footwear, therefore
it is imperative that workers should be able to wear the
footwear that is appropriate to their occupation, working
environment, and feet.
If safety shoes are appropriate for the occupation, then they
should be comfortable and correctly fitted. Despite the
misconception that safety shoes, particularly with protective
toecaps, are uncomfortable, if shoes are padded and fitted
correctly, toecaps should not be felt at all.
It is reported that many minor foot ailments can be relieved
with properly fitted and carefully selected shoes, so anyone
can have happy feet in the workplace!
Further information
For further information on foot health, go to: www.feetforlife.org
or give us a call today 01332 697045
¹Working feet and footwear – health and safety at work guidance TUC
² The College of Podiatry
Autumn/Winter 2018 dimensions.co.uk 13
ECOMONY
UPDATE
Roger Martin-Fagg BA HONS
In my last piece, I suggested that the second half of this year should show some improvement
and I can report that there is some good news and some bad.
The good news is that real wages are growing as forecast. The bad news is that the real price
of fuel (gas and electricity will follow) is at record levels. Therefore, the net effect is that there
is a bit more in the consumers pocket before they fill their car, but their discretionary income
is basically unchanged afterwards.
Looking ahead as the Trump sanctions on Iran bite we should expect further increases in the
price of oil but I doubt if wages will rise further to compensate.
If the price of oil stays above $80 and sterling remains at $1.30 or less for the next six months,
then there could be a recession; the chart shows that whenever the oil price doubles the UK
goes into recession within 18 months.
14 dimensions.co.uk Autumn/Winter 2018
In January 2016, the price of a barrel of oil in GBP was £20, in October 2018 it
was £59; this is an increase of almost 200%. Oil underpins the entire structure of
energy prices as well as the cost of building materials, pharma, transport, fertilizer,
plastics, clothing and chemicals.
The second chart shows that retailers have maintained volumes by holding prices.
The summer weather encouraged spending (some of it on credit), but it can be
assumed that margins are being squeezed somewhere along the value chain.
Autumn/Winter 2018 dimensions.co.uk 15
I regret to say that retail can expect further pain over the next year. If there is a no deal Brexit then
import prices will rise as sterling weakens to around $1.18 and supply chains will be disrupted. There
will be a recession.
If there is a deal which extends the transition period to three years, we can expect the economy to
avoid recession but continue to slow down as our export markets lose momentum due to the global
slowdown caused by rising US interest rates and oil prices.
The final chart maps the degree of exposure to the EU of UK business. UK retail is less exposed than
many sectors such as automotive. The retail exposure is essentially reduced quality labour supply and
disrupted EU supply chains.
Unfortunately business cannot control its environment, but it can control how it responds.
Make sure you, and all who work
with you, have a full understanding
of what makes your business
distinctive and compelling. Be clear
on who you want as customers
and suppliers, and stick to it. Do
not join the race to the bottom
with employee benefits. A happy
workforce means happy customers.
Do not rely on external factors to
give you decent margins; instead
rely on innovation, design, ease of
doing business, attitude, and working
smarter - not harder.
16 dimensions.co.uk Autumn/Winter 2018
DO YOU KNOW YOUR
CARE LABELS…?
Whatever line of work you are in, it is
probable that you wear some form of
uniform – whether that be a suit or overalls,
an apron or a polo shirt. Uniforms are
made up of garments that we must wear
on a regular, if not daily, basis. This means it
is essential that you know how to take care
of your uniform appropriately, to ensure
that it lasts for as long as necessary.
Not only do your uniform garments need
to last, but they need to keep looking fresh
and smart in order to continue representing
your brand to the highest standard; whether
that be the brand of the company that you
work for, or your own personal ‘brand’.
Make sure that you show your uniform
the love that it deserves with our guide to
looking after your clothes…
Nearly all garments now contain care labels
with advice on the most effective ways to
look after clothes to ensure that they last,
but the meanings of the symbols are still
not widely communicated or understood.
This means that unfortunately, clothes and
uniforms in particular, do not always last as
long as they could. To help with this, we
have compiled guidelines on how to get the
most out of your uniform, with a symbolby-symbol
explanation.
Is there anything I should know
before washing my uniform?
When it comes to washing your uniform,
we advise that you wash shirts, tops and
polo shirts after each wear, in order to limit
the damage that perspiration can cause to
fabrics. Most other garments do not need
cleaning after each wear unless they are
visibly stained, in fact, washing items after
each wear unnecessarily can damage the
shelf life of the garment as it can subject the
garments to needless wear and tear.
Always separate lights from darks to
prevent colour running and if possible,
divide by fabric type as well. With all
garments, we recommend fastening the
garments in whatever way necessary in
order to prevent stretching and to protect
the rest of your laundry, as open zips can be
quite damaging to other garments. It is then
a good idea to turn the clothing inside out
to ensure that they hold their colour and
wash clothes on a cooler cycle in order to
prevent fading.
Most garments now, including suiting, are
machine washable which means that the
need to dry clean is limited. This is beneficial
for the shelf life of your uniform as the
strong chemicals used in the dry cleaning
process can affect that, but it can also be an
expensive process!
What about drying it?
When it comes to drying your clothes, it is
advisable to air dry them rather than use
a tumble dryer, as it is gentler on clothing
and can also prevent shrinking. Once dry,
you are better to steam your clothes rather
than iron them as it is less damaging. Invest
in a steamer or for a less costly alternative, it
can work just as well to hang the garments
that you want to remove creases from in
the bathroom while you have a hot shower
- GREAT TRAVEL TIP!
What is the best way to store my
garments?
When it comes to storing your uniform,
lighter fabrics, or those that are more liable
to creasing, should be hung up in your
wardrobe on good quality hangers – either
wooden or velvet. Plastic or wire ones
tend to be weak and do not support the
shaping of the garments.
However, try not to hang too much in your
wardrobe, or this will lead to creasing if your
clothes are packed too closely together.
Instead, fold heavier items such as knitwear
and denim and store them on shelves or in
drawers, so that they keep their shape for
longer.
Whilst this advice has been formed on
the basis of research, these are guidelines
only. You should always follow the specific
wash care instructions on your garments, in
order to care for them properly and make
them last as long as possible.
17 dimensions.co.uk Autumn/Winter 2018
Autumn/Winter 2018 dimensions.co.uk 18
19 dimensions.co.uk Autumn/Winter 2018
Award winning designs don’t appear overnight,
they’re a combination of hard work, dedication
and talent. We sat down with Dimensions’ Senior
Designer Sally-Anne to discuss how uniforms are
created.
All great designs start with a brief and uniforms are no
exception. This could be a written brief, a face to face
meeting or a Skype call, either for an existing client
or a potential new customer. Our team of designers
work closely with the Business Development
team or the Account Manager to really dissect and
understand the client’s requirements.
Sally explains; “We have to understand the client
company in order to design an effective uniform
and we need to know their brand guidelines so
we can design to reflect these accurately. We also
work to understand what they’re trying to achieve
with their uniform. For example, the client could
be currently dressed in a smart formal range but
they’d like to make a change to a casual range,
or they’d like to add to their current range with
more pieces.”
The birth of
a uniform
The designers then work on understanding the
wearer, and what kind of environment they work in.
Often, they undertake site visits to different locations
to speak to the wearers and understand how they
feel about their current uniform and what they feel
their requirements are for their job. Our aim is to
always make the wearers feel comfortable, proud
and happy, as this is reflected in how they interact
with their customer so it is important to take their
opinions into account when designing the uniform.
“Once we’ve understood the brief and conducted
wearer research, the design project really starts
in earnest,” Sally says, “We go away and research
relevant trends to inspire our ideas, going to fabric
fairs, fashion shows, shopping trips and looking
at WGSN for future predictions. When we talk
about looking at trends, it’s quite different to retail
where items are designed seasonally, we need to
make sure our designs look modern whist having
20 dimensions.co.uk Autumn/Winter 2018
longevity. We look at everything…colour, fabric, details,
shapes, necklines and more! We are looking for timeless
styling that will still look fresh in years to come.”
Our designers then put their talents to work, producing trend
boards, mood boards and colour palettes. Working closely
with the Fabric team, they source the most suitable fabrics
for the functionality of the uniform, this could be simple, tried
and tested basics or more complex fabric innovations such
as the new 37.5 technology. Our team then put together
design boards and figure illustrations. Sometimes they’ll work
on flat format designs or they’ll illustrate the garments onto
figures, this could be for a single product or the entire range
plan. The design process is always guided by the customer’s
requirements.
Sally explains the next step: “We then present the ideas to
the customer, it’s interesting because we often present
to different stakeholders, in one company this could be
Marketing but in the next we’re presenting to the HR team
or the whole executive board.”
For some customers, we also hold focus groups of wearers
that vary in age, shape and size. Our design team work through
the potential designs with the group and give them samples and
fabric swatches for their opinion. Any feedback we get from the
client or the focus group is taken back to be considered and
implemented.
Once the designs have been agreed with the client, they then
move to the sampling stage. This involves working closely with
the Product Development team who liaise with our specialist
manufacturers in order to create the samples required. When
the garments arrive at Dimensions, they are closely scrutinized
by all the teams to make sure they meet our high quality
standards before presenting to the customer.
Sally explains the next step; “Once we have the go ahead from
the client we organise a wearer trial. This is usually one or
more customer sites that are chosen to trial the uniform
to ensure the fit, style and look are well received by the
wearers, and the garments are practical for the job roles.
This gives us the opportunity to perfect the final designs
before they go into production and are rolled out.”
But the designers’ involvement doesn’t end there, Sally
continues;
“Our aim is to make sure that the customer is happy so
we always follow up with their Account Manager to see
that everything has gone smoothly. We’re always on hand
to move a range forward, it could be as simple as new tie or
other accessory or extending the range!”
Autumn/Winter 2018 dimensions.co.uk 21
PERSONAL
PROTECTIVE
EQUIPMENT:
22 dimensions.co.uk Autumn/Winter 2018
THE
LOW-DOWN
No matter what industry your business operates
in, you will be familiar with Personal Protective
Equipment otherwise known as PPE. Earlier
this year, the PPE Directive 89/686/EEC was
replaced by the Regulation 2016/425 in a bid to
improve health and safety at work.
Many business owners will be questioning
what this means for their organisation and what
changes this could pose to their overall operations
both in the UK and across the European Union
(EU). Opposed to the former directive, the new
regulation is a binding legislative act that must
be applied in its entirety across the EU without
requiring separate national legislation.
It can’t be denied that the western world has
witnessed many changes regarding working
practices — with an abundance of innovative
technology paving the way for new methods of
production; both in machinery and employee
workwear.
Previously, the PPE Directive was completely
focused on manufacturers who placed products
into the market. However, this new regulation
that was put into action on 21st April 2018
will involve the entire supply chain. As a result,
anyone who is part of the supply or distribution
chain must abide by the Regulations and meet
the standard requirements that have been set
out — while also having an understanding that
only products that meet the standards will be
made available on the market.
The Main Standards:
• Making sure PPE complies with the essential health and safety requirements.
• Making sure technical documentation has been drawn up.
• When compliance has been demonstrated the EU declaration of conformity has been drawn
up and a CE mark affixed.
• Retention of documents for ten years.
• Sample testing.
• Duty to take action in relation to non-conforming PPE.
• Labelling requirements.
• Providing instructions and cooperating with the national authority.
Autumn/Winter 2018 dimensions.co.uk 23
Although there is a one-year transition period (ending on
the 21st April 2019) where both the former Directive and
current Regulation are both applicable to businesses, it’s
essential to understand what will be expected when the
Regulation is the only legislation that applies. However, any
EC type-examination certificates and approvals issued under
the Directive will remain valid until the 21st April 2023 unless
they have an earlier expiry date.
Personal Protective Equipment Categories:
There are three main categories associated with PPE which
determine the necessity of the workwear.
Category I (simple design) – where workers assess the
level of protection needed against minimal risks. This could
include the use of garden gloves, footwear or ski goggles for
example.
Category II (neither simple or complex) – clothing
that does not clearly fall within the descriptions of Category
I or Category III, which can include the likes of dry and wet
suits.
Category III (complex design) – any item that falls
under this section is complex in design and is intended to
protect workers against mortal dangers and any irreversible
harm that could impact a person’s health. To give you an
idea, this could potentially include harnesses and respiratory
equipment.
Are Workers Compliant With PPE?
It’s no secret that employers have a duty to ensure personal
protection across their workplace – but are workers showing
a willingness to wear such clothing? Figures have suggested
that 98% of employees have seen colleagues not wearing
PPE when they were supposed to, with a further 30% saying
this happens on a regular basis.
Excuses varied as to why employees were not wearing the
appropriate workwear with some suggesting that it looked
unattractive, made them too hot, was a poor fit and was not
very practical which should most definitely not be the case
for workwear.
98 % supposed to.
of employees have
seen colleagues
not wearing PPE
when they were
There are many statistics that highlight the importance of PPE.
Did you know that 9% of all injuries are head injuries because
the majority of such occurrences have not been wearing the
proper headwear?
As well as this, 25% of all workplace injuries involve a person’s
fingers and hands which could be reduced by 60% if safety
gloves are worn. 25% of employees are exposed to noise
that are higher than the recommended level too, but such
damage can be reduced 99% by wearing the right type of
hearing protection.
From the figures above, it’s evident that workers across
all industries need to be better educated on PPE and
how it can protect them from physical threat. However,
businesses must also take away from this article that workers
feel uncomfortable in the PPE workwear that has been
distributed to them – you must strike a balance between
safety requirements and comfort to ensure that staff wear
such equipment when needed.
Sources:
https://ec.europa.eu/growth/sectors/mechanical-engineering/personal-protective-equipment_en
https://www.bsigroup.com/en-GB/blog/Built-Environment-Blog/ppe-directive-changes/
http://www.hse.gov.uk/toolbox/ppe.htm
http://www.legislation.gov.uk/uksi/2018/390/made
https://legislationupdateservice.co.uk/news/new-personal-protective-equipment-regulation/
https://outlook.office.com/owa/?path=/mail/sentitems
24 dimensions.co.uk Autumn/Winter 2018
With the introduction of the new PPE
Directive, we recently caught up with
Mick Spencer, Quality Assurance &
Production Manager at Dimensions to
find out what this means for businesses.
We understand that the old PPE
Directive 89/686/EEC has been
repealed and replaced with a new
Regulation 2016/425, please tell us
more about the change.
The new regulation is one
of the most significant
changes to the rules
surrounding PPE in over
20 years. The change
from a ‘Directive’ to a
‘Regulation’ is a substantial
alternation as a ‘Regulation’
is a binding legislative act
that sets out an objective that all EU
countries must achieve by a given date.
Why has the Directive changed?
The changes have been made to
improve ownership within the supply
chain which will drive suppliers to keep
up-to-date with current technology,
processes for development and
production techniques. The new
regulation also enhances consumer
safety and ensures fair competition
between companies.
What does this mean to our
customers?
It’s important to note that whilst
employers do have duties concerning
the provision and use of personal
protective equipment at work, PPE
should only be used as a last resort.
UNDERSTANDING
CHANGES IN
PPE LEGISLATION
Making the workplace safe is the
first priority which includes providing
instructions, procedures, training and
supervision to encourage people to
work safely and responsibly.
However, should personal protective
equipment be a requirement, our
customers can have peace of mind that
all the necessary steps are being taken
to assure all our items of PPE will be in
conformance with the new regulation.
This will provide the confidence
that our customers are investing in a
product that will protect their greatest
asset: their workforce.
What does this mean to
Dimensions?
We currently have a comprehensive
register of all the PPE we supply.
Due to the change in legislation we
have taken the opportunity to create
a dedicated system for coding and
traceability of PPE.
We are working with our manufacturing
base and our notified body to ensure
all products will be manufactured in
conformance to the new regulation and
timeline. We are also working closely
with our inspection partner for ongoing
surveillance of PPE within our supply
chain.
Is there any advice you’d like to
give to our customers?
The most important piece of advice I
can give to our customers is that they
need to make sure that they buy their
PPE from a reliable, fully compliant
supplier.
Autumn/Winter 2018 dimensions.co.uk 25
HEALTH ENABLES RETURNS;
CHANGING LIVES THROUGH
THE HERPROJECT
It is no secret that global supply chains are a major employer of
women; indeed, women represent an average of 68% of the
garment workforce and 45% of the textile sector workforce.
These low-income working women often face significant and
specific challenges, such as a low status in the workplace, low
skill levels, irregular and excessive hours, harassment, violence,
and discrimination; these challenges are reinforced by a lower
status in society. It is a fact that some female factory workers
are vulnerable due to low educational levels and live away
from their families in rented premises and are mainly migrants
from rural areas.
The Ready Made Garment industry provides women access
to a formal economy, stable employment, and some measure
of social security and social acceptability, but in spite of these
opportunities for advancement, women workers are still at
risk of different forms of harassment in the workplace. Many
female workers also experience violence at home and in their
community.
Factory middle management, mostly men, do not possess
essential skills to manage workplace relationships; they also
have difficulty behaving appropriately in a high-pressure
environment. Moreover, factory management needs more
support in strengthening factory policies and systems to
protect and promote workers’ well-being. Positive working
relationships and empowered workers are inextricably linked
to higher productivity and sustainable supply chains.
To help enable these women to take greater control of
their lives, and ensure that they can make and act on the
choices that they value, we are proud to collaborate with
Business for Social Responsibility (BSR) in implementing the
HERproject.
The HERproject is the leading collaborative effort to
empower low-income women at work, reaching over
800,000 women workers in numerous countries:
Bangladesh, Egypt, Kenya, China, India, Pakistan, Cambodia,
Indonesia & Vietnam. The HERproject predominantly
focuses on building women’s awareness in the supply chain
on their health, financial and gender equality needs through
three programmes:
26 dimensions.co.uk Autumn/Winter 2018
1HERrespect provides targeted workplace-based training over a 12-month period. HERrespect raises
gender awareness among management and workers and builds their skills to prevent and address
harassment. The training activities, materials, and impacts are locally driven and respond to local
needs.
2
3
HERhealth increases women’s health awareness and gives access to health services through
sustainable workplace programmes.
HERfinance helps to build financial knowledge of low income workers by delivering workplace
financial educational programmes and connecting facility employees to suitable financial services.
Through the HERproject we can change the lives of the
women who work in our supply base and we are actively
engaged with the HERproject as a key part of our business
strategy.
We have successfully implemented the HERrespect
programme into two of our Bangladeshi suppliers reaching
over 4000 workers. The baseline assessment was conducted
in March 2017, and the end of programme (midline)
report was conducted in March 2018. A further end line
assessment is scheduled to take place by the end of 2018
and the results will be shared on our website,
www.dimensions.co.uk.
The programme has had great success in the two factories
with awareness on gender equality and harassment in the
workplace, community and home improving dramatically.
We will continue to work with our suppliers to ensure the
principles of the programme have longevity and the workers
and management systems continue to develop and grow.
We hope to roll this programme
out in our other sourcing
countries to widen our reach
with workers in our supply chain.
We intend to expand our involvement with HERhealth
further around our global supply chain, impacting women,
families and communities whilst building management
relationships.
Participating in the HERfinance programme enables us
to provide low-income workers with easy to understand
information about personal finance in a culturally relevant
manner through a series of brief workshops that take place in
the workplace. Some of these employees are then selected
as peer educators for the rest of the workforce and for their
local communities. This project creates a powerful ripple
effect along existing communication networks with 77% of
workers sharing information they learned from their peers.
Taking part in this programme will enhance the lives of both
the men and women who work in our supply chain.
With all of the HERproject initiatives we encourage our
facilities and customers to partner with us in developing and
running these projects.
HERhealth is currently running
in Indonesia where we hope to
impact around 4000 women both
in the workplace and community.
Taking part in this programme
will not only benefit the women
but also the workplace. Since
running this project, facilities
that have taken part have seen
a reduction in absenteeism,
increased productivity, increased
cleanliness of the facility, increased
use of PPE and improved worker
– management relationships.
Autumn/Winter 2018 dimensions.co.uk 27
EQUALITY
IN THE SUPPLY CHAIN
The environment for women in our sourcing
countries is known to be unequal when compared
to men. In order for us to understand the level of
male to female workers in our supply chain we
have undertaken a gender mapping exercise. As
a result of this, we can now split out by gender
the worker, supervisor and management level of
females in our tier 1 supply chain.
Our research has shown that in our Bangladesh
supply chain 66% of the workforce is female,
but only 10% of females have made it to
supervisor level, and even less, 2%, have made
it to management level. Comparing this to our
China supply chain where 68% of the workforce
is female the breakdown into higher level jobs
is much more even. 66% of the supervisors
are female and 54% of the management are
female which represents a much more even split
considering the overall female to male ratio.
Our participation in programmes such as the
HERproject and Business Action for Women
will help towards raising awareness for female
workers and promoting them in the workplace.
When implementing these programmes we
purposely target specific regions with low female
management or supervisor representation to
encourage gender equality in our supply chain.
The implementation of these programmes will
help us to train factory owners in the importance
of fair representation by women at management
and supervisor levels.
Following the gender mapping exercise we intend
to conduct a gender pay analysis throughout our
supply chain. This will be completed with the help
of local companies and employees who are able
to understand local pay requirements.
By conducting the gender mapping research we
have been able to identify areas which need our
focus. This is a big challenge but we recognise if
we manage to have an impact it will make a huge
difference.
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DON’T MISS
OUR NEXT
ISSUE...
BREXIT
SUSTAINABILITY
TREND
GUIDE
VOLUME 4
Don’t forget to keep up to date
www.dimensions.co.uk
46 dimensions.co.uk Autumn/Winter 2018
RICH CONTI NAMED
“PRODUCT MANAGER OF THE YEAR”!
Following our announcement in the
Spring/Summer edition of the magazine,
that we were shortlisted in the
computing Digital Technology Leaders
Awards, we are delighted to announce
that Richard Conti’s hard work and
dedication was recognised and he won
the much coveted “Product Manager
of the Year” award for his work on our
bespoke ordering system Detail.
Dimensions first began investing in
providing a bespoke online solution
in 2007 by the name of DUOS,
but by 2015, whilst the offering was
functionally rich, it was beginning to
look dated to users. The Detail project
aimed to remove the hassle of uniform
management and create a seamless
solution from order to delivery.
Hotel in Grosvenor Square. The
project director said; “Richard and his
team faced enormous challenges to
deliver the breadth of functionality
in Detail, but Richard never faulted
in his leadership, working tirelessly
with his team and keeping his famous
sense of humour! It’s brilliant to have
such inspiring leaders in the team, and
Richard’s win was well deserved.”
Richard said; “I was shocked to be
nominated, and to win was fantastic.
I couldn’t have won without the
support of my team, who made the
Detail project the success it was. It’s
a huge personal achievement for me
and I’m thrilled to have won against
such strong competition.”
Members of the original Detail project
team attended the glittering awards
ceremony at the London Marriott
Autumn/Winter 2018 dimensions.co.uk 47
How the
past 30
years are
shaping
today’s
wardrobes
“Fashion comes
and goes but style
”
lasts forever
- Coco Chanel
48 dimensions.co.uk Autumn/Winter 2018
The last 3 decades have seen many changes in style
and silhouette, yet when looking through our archives
this summer, in preparation for our 30th anniversary,
it was fascinating to see how the fashion of the last
30 years is still influencing today’s wardrobes; be it at
home or in the work place.
The ‘80s was a decade of bold, contrasting colours &
patterns and strong silhouettes, known for its shoulder
pads and perms! Men’s fashion was relaxed with
oversized sportswear styles and loose fitting tailoring,
whereas women’s working wardrobes boasted power
suits and strong body shapes.
The ‘90s marked the end of the yuppie era (Young
Urban Professional) and fashion became more relaxed.
Men were heavily influenced by the music of the day
and the sports clothing that the artists wore. Women
had a softer silhouette wearing slip dresses with kitten
heels or Dr. Martens’ combat boots if you were part of
the grunge scene. Utility-styled cargo trousers with lots
of pockets were also a staple of this era; especially if
they were camouflage!
The noughties were heavily influenced by globalisation
with Middle Eastern and Asian styling being
incorporated into mainstream fashion. The movement
in sustainable fashion was also prevalent in the 00’s
with an increased focus on ethical clothing and ecofriendly
practices such as up-cycling or shopping for
vintage pieces.
If we look at the latest trend guide (pages 29 - 44),
we see ‘90s inspired sports clothing and big logoed
items; bold colours of the ‘80s and brave patterns that
contrast to create innovative prints; recycled objects
made from discarded clothes and work wear inspired
utility pieces reminiscent of the ‘00s.
The current decade places emphasis on gender fluidity
and the importance of being comfortable in your own
skin, but however you choose to dress, the fact is
undeniable that the last 30 years are still influencing
today’s wardrobes!
Autumn/Winter 2018 dimensions.co.uk 49
NO
GRIT,
NO
PEARL
From our small beginnings in 1988, over the last 30
years we have grown into an international company
that dispatches almost 20 million garments a year and
we are proud to dress approximately 13% of the
UK’s workforce.
To celebrate our Pearl anniversary, an exciting day of
celebrations was held for the staff in June, where we
looked back over the years, highlighting significant
events and achievements, along with providing a
glimpse into the future of what the next 30 years
could bring. We also interviewed members of staff
to learn about their journeys and how the working
world has changed over the last 3 decades, which we
have been sharing on our website in our “my story
so far…” series.
To commemorate such a milestone, we also set
ourselves the charity challenge of walking 40 miles in
under 24 hours; you can read about our moorland
adventures on page 54!
50 dimensions.co.uk Autumn/Winter 2018
But, the fun wasn’t just
reserved for our staff,
to celebrate our journey,
we created bespoke
anniversary bears for all our
customers, each complete
with their own uniform as
a memento of our special
anniversary.
Hayley Brooks, Managing Director said:
“Dimensions has certainly grown up since 1988
when we first set out, but we haven’t lost our
ambition or hunger to improve and help more and
more people love how they look at work.”
“We would not have been able to achieve this
without the support of our colleagues and
customers; some of which have been with us
from the very beginning. As we have grown and
evolved our offering over the years we are proud
to have helped our clients grow their businesses
and brands. We are so incredibly grateful for the
support and loyalty our customers show us. We
are dedicated to continuing the high service levels
our customers have come to expect.”
Hayley concludes: “Looking forward to the future
I see a very bright one for Dimensions. We will
always embrace new ideas and challenges with
the tenacity that Dimensions is known for! We’ve
come a long way since 1988 and all my teams are
excited to see where the next 30 years takes us.”
If you’d like to see more of our celebrations, hop
over to our social media channels and look for
#DimensionsPearl.
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Autumn/Winter 2018 dimensions.co.uk 53
COMMEMORATIVE
CHARITY CHALLENGE
In June 2018, 36 of our staff took on
the Lyke Wake Walk charity challenge
to commemorate our anniversary
milestone. The Lyke Wake Walk is a 40
mile hike across Yorkshire moorland, it
must be completed in under 24 hours,
and the going is tough and unforgiving.
The 28th June dawned on our team
of walkers and the Met Office issued
a weather warning for extreme heat
in excess of 30 degrees Celsius. It was
recorded as one of the hottest days of
the year; rail tracks buckled in the intense
heat and road surfaces melted!
The support team were concerned for
the walkers and made sure they were
well watered and had shade wherever
possible. The walkers certainly felt the
heat during the hike…with the exception
of Fabric Technical Assistant, Paul, who
completed the walk wearing a 37.5 suit,
complete with shirt, trousers, socks, tie,
blazer and cap!
“Working in the technical team we see
a lot of fabric innovations we love to
try before offering them to our clients.
After seeing an article in the Dimensions
magazine about a man running a
marathon in 37.5 fabric, I thought that
54 dimensions.co.uk Autumn/Winter 2018
hiking 40 miles in a 37.5 suit in both the
freezing cold and blistering hot would
be the perfect opportunity to put the
fabric to the test ourselves.”
37.5 has had a lot of publicity and in 2017
Felix Mayerhoefer ran the Hamburg
marathon wearing a 37.5 suit, and set a
new Guinness world record! Tests have
shown that when athletes are wearing
37.5 garments their performance is
improved by 26%. Despite these
impressive findings Paul was still a little
sceptical.
Paul explains, “In all honesty I was
probably the most sceptical out of the
team. I’d said beforehand I was getting
a little concerned, so just in case I also
packed a shorts and t shirt! I was aware
that it’s not a magic fabric, so if I got too
hot I wanted to have other options but
unbelievably I didn’t need them. As daft
as it sounds I could have gone further…
don’t test me on that though!”
37.5 Technology is cutting edge, designed
to be responsive to the wearer, cooling
when it’s hot and warming when it’s cold.
The temperature of the Lyke Wake Walk
fluctuated between 8 degrees at the
coldest point in the night, to 31 degrees
at the hottest part of the day. With no
shelter up on the moor, the walkers
certainly felt the wrath of the elements.
Paul said; “During the night part of the
walk, the temperature was low and
my colleagues were wearing jumpers,
scarves and snoods. I didn’t need to
wear anything else, my suit kept me at
a nice temperature. In the heat the suit
wicked moisture away from my body
and left me feeling cool, I don’t think I
would have been any cooler in shorts
and a t-shirt.”
An impressive feature of the fabric is that
recovery time is sped up after a period
of exhaustion and Paul was pleasantly
surprised by these findings and remarked
that he was keen to get going after rest
breaks and didn’t feel as exhausted as he
had expected. In fact, Paul was one of
the first back and completed the walk
in the amazing time of 16 hours and 15
minutes and was delighted to find out he
won the much coveted “Best Dressed”
award too!
All the team made it in under 24 hours
and raised a phenomenal £16,000
for our chosen charities; a significant
achievement in an historical year.
We hope you have enjoyed this
edition of our magazine which we
have developed to bring you the
latest in innovation, market trends
and industry news.
We’d love to hear your feedback and
any suggestions of articles you’d like
to see in the next issue! Email us at
marketing@dimensions.co.uk
Join the conversation:
@dimensions_mwuk
Dimensions (MWUK Ltd)
dimensions_mwuk
Fancy a chat about your uniform
needs? Give us a call today
01332 697045
or email us at:
hello@dimensions.co.uk
Autumn/Winter 2018 dimensions.co.uk 55
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