The Recycler Issue 335

Where are we now? 

As we learn to live with the virus, the children 

go back to school and businesses can assess 

the impact and start thinking about how they 

KickStart 2021. 

Starts page 4 

October 2020 

Issue 335 | £10 

ETIRA demands ‘fast action’ following 

EU’s Circular Economy report 

The European Toner and Inkjet 

Remanufacturers Association (ETIRA) has 

issued an open letter to the EU, demanding 

‘fast action’ to stop the ‘devastating impact’ 

the printing industry is having on the 

environment. 

Page 14 

Epson loses patent and legal costs 

awarded against them 

The Argentine Federal Courts has confirmed 

Seiko Epson’s abandonment of its patents and 

ordered Epson to pay GTC’s costs. 

Page 15 

HP Inc. Q3 results are in… 

HP reports printing revenues down 20% with 

consumer hardware sales up 3%, but supplies 

revenues down 19% and reports strong 

momentum in consumer, including Instant Ink, 

benefiting from working from home. 

Page 23 

ECS expands to Australia, reports 

impressive growth and calls for increased 

efforts towards a circular economy 

Effective Consumable Solutions (ECS) 

announced the addition of a new distributor 

as part of their already successful distributor 

scheme and its collection arm. 

Page 28

IN THIS ISSUE 

• Chips 

• Inkjet Cartridges 

• Laser Cartridges 

• Toner 

• PCR/DR 

Contact us: 

www.dl-kg.com 

hbdl@dinglongchem.com 

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“This colour polymerised toner has a high level of consistency and printing characteristics equal to 

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displays true devotion to customer satisfaction.” - From a German Customer 

Long working 

relationship 

Wide range 

of products 

Continually 

developing products 

High quality 

colour toners 

We are proud to be celebrating our 202020 birthday this year. 

2 Issue 335 October 2020

EDITORIAL 

Good News, but you 

will have to lobby for it 

▲ Stefanie Unland Editor 

& Publisher, The Recycler 

As we went to press the EU’s new Green 

Procurement Policy (GPP) Criteria for 

Imaging Equipment was published. Big 

deal you say? Well it is. GPP for Imaging 

Equipment applies to printers, copiers, 

multifunctional devices and scanners, 

enabling public authorities to endorse 

sustainable printing by lowering the 

environmental impact of devices purchased, 

and favouring the use of remanufactured 

cartridges. Yes, you read it correctly - 

favouring the use of remanufactured 

cartridges. 

The challenge for the reuse channel is to 

get active and lobby local and national public 

bodies in every member state to ensure they 

follow the GPP. 

Continuing on an EU theme, the draft 

Voluntary Agreement (VA) will have been 

published by the time you receive your copy 

of The Recycler. 

The VA between a group of OEMs, 

remanufacturers, EU officials and others 

has to be agreed ahead of the EU’s January 

2021 deadline. In the event that a VA is 

not concluded the EU would introduce 

legislation as part of “The Green Deal” 

published earlier this year. 

Would a VA work for the whole industry? 

Our view is that legislation could be enacted 

within 2 - 3 years as most of the groundwork 

has been done in developing the GPP. 

Legislation would apply to the whole market 

and would avoid a two tier market. 

Unless something significant happens, 

Paperworld is going ahead in January 2021 

and Messe Frankfurt have put extra measures 

are in pace sand seen them in action at their 

first show. Good news, because fostering 

personal relations is a key aspect of any trade 

event, to see, touch and order new products 

and to get lots of inspiration. A day at the 

show is as busy as a week in the office, but 

the buzz, the ideas, the opportunities all 

make it worthwhile. Look for our feature in 

the next issue with all the details. 

KickStart 2021 

October is just around the corner and for 

me it has a different vibe. It's the sudden, 

urgent resumption of the year after the 

summer hiatus - back to work, back to 

school, back to life, a new season, a new 

term, the biggest turning point of the year. 

A time to start thinking forward and time to 


It seems that in six months of the dreaded 

C word (COVID) the market has contracted 

the equivalent of six years. It is fair to 

say most OEMs are in a tailspin as they 

try to reposition themselves. A bit like a 

super tanker entering grand prix. Time to 

KickStart 2021 and move forward because 

there is still so much opportunity still to play 

out and achieve. 

The challenge for the reuse channel is to get active 

and lobby local and national public bodies in every 

member state to ensure they follow the GPP. 

Here at The Recycler we are launching 

our “Kickstart 2021” programme to help 

promote, share and signpost, you, your 

company and what you are doing 

to “Kickstart 2021” The “Kickstart 2021” 

programme will run from October 2020 

to the end of March 2021. Just email us 

your news at news@therecycler.com and 

we will take care of it. 

For more information on “Kickstart 

2021” visit our website : 

www.therecycler.com/Kickstart-2021/. ■ 


Issue 335 

October 2020 

3

FEATURE 


As we learn to live with the virus, the children go back to school and businesses 

can assess the impact and start thinking about how they KickStart 2021. 

FEATURED 

A R TIC L E 

We have invited Keypoint Intelligence’s 

Christine Dunne and John Shane and 

Lightwords Peter Mayhew to share their 

perspectives on the events this year, the 

trends and what they see happening in 

the market. Ahead of that here is our take 

on the market from The Recycler’s audience 

perspective. 

It should not be news to you that no matter 

whether you are an OEM, remanufacturer 

or a reseller, the market shrank rapidly as 

a result of the pandemic. Everyone felt the 

impact, but some felt it more than others. 

The market 

Year-on-year the market has contracted 

about 1.6%, but fell off the cliff in the first 

half of the year with estimates of a market 

contraction of 80% at its peak. Fortunately, 

growth has resumed in the couple of 

months and we estimate is at around 

50% of 2019. 

Going forward it is too early to see how 

much market share changes between the 

OEM, reuse and new build channels. 

The OEMs 

In the consumables market contractual 

supplies sold via MPS programmes are 

the bread and butter earners for the 

OEMs. As work and home schooling 

became the norm, office based MPS 

revenues plummeted in March, April 

and May as much as 85% for some 

OEMs and only started to rise again is 

June and as we went to press our best 

guess is that MPS revenues are at 

45% – 50% of 2019 revenues. 

If there was good news for the OEMs 

it was that small desktop printers and 

2020 Imaging Market Covid Trend 

consumables were flying off the shelves 

to support work and home schooling. 

Good news, but not really. First of all, 

the supply chain could not react quickly 

enough and by April it appeared to be 

easier to find a four leaf clover than a 

printer and a set of consumables. 

A couple of firmware updates did not 

endear HP to their consumers, judging 

by the number of complaints we received. 

If there was good news for thee OEMs 

it was that small desktop printers and 

consumables were flying off the shelves 

to support work and home schooling. 

MPS at home has started to emerge, but 

the challenge is to persuade consumers to 

enable that concept. MPS programmes 

can collect a lot of data and do consumers 

want to share their domestic / work print 

activities? The jury is out on that one. 

That said, app based printer management 

has had a good reception from consumers. 

120 

100 

80 

60 

40 

20 

0 

Jan Feb Mar 

April May Jun Jul Aug 

The challenge for every OEM now is to 

understand what businesses are going 

to do. Will everyone return to the office 

and get back to whatever normal will be. 

Which they would want, especially for 

their 2021 forecasts. 

But as one OEM told us recently: “Being 

an OEM at the moment is like driving in 

the fog, we think we know where we are, 

but we are not sure. We don’t really know 

where our competitors are and we are not 

sure where our customers are, what they 

are doing and that makes it hard to plan.” 


You can contact The Recycler via Twitter at @RecyclerMedia 

The unspoken challenge is how consumers 

are thinking. The historical reliance on 

brand loyalty in the imaging channel is not 

as strong as it once was. Consumers have, 

are and will rethink their brand choices. 

New build 

If you are into conspiracy theories, you 

might think the virus was a deliberate plan 

because the impact happened on the peak 

of the supply chain. 

In November, December and January 

production increased in China to ensure 

there was maximum stock in the channel 

ahead of Chinese New Year at the end of 

January. While China remained closed for 

several weeks, the stock was on its way to 

market. Perfect timing because just as the 

OEM channel was starting to dry up, new 

build stock was arriving to fill the gap. 

In October 2019 the EU, in their Revision 

of Voluntary Agreement on Imaging 

Equipment report included a market 

assessment. 

2019 EU Market Share 

Single Use Market Share 

Reuse Market Share 

Source: Connett & Unland GbR 2019 market study. 

29% 

71% 

The unspoken challenge is how consumers 

are thinking. The historical reliance on brand 

loyalty in the imaging channel is not as 

strong as it once was. 

Estimated sales of consumables (ink and toner cartridges and containers) 

Ink cartridges 

Ink containers 

Toner cartridges 

Toner containers 

Our EDI Partners... 

Switch on your CTS Fusion Catalogue today! 


October 2020 

5

FEATURE 

Remanufacturing 

The remanufacturing channel probably 

needs to reposition its image as the reuse 

channel because reuse was a winner in 

many ways. 

Some companies closed their 

remanufacturing operations for several 

weeks depending on local regulations, 

but sales teams were working seamlessly 

from home processing orders. Stock and 

availability were issues that were overcome 

by collaborating with other businesses. 

On the surface the traditional silo style 

of business positively mutated into a 

collaboratively thinking business. One 

remanufacturer who did not close saw 

their core sales drop 50% compared to 

2019, but they picked up 30% new business 

producing for other brands. 

Work and home schooling also created a 

demand for reuse printers and consumables, 

and the normal brand barriers don’t appear 

to have held up. Buying a reused printer 

with a warranty anecdotally overcomes 

barriers to buying a reused cartridge. 

Reused printer warranties are easy to give, as 

one company explained. For every hundred 

used printers we buy in, we know that even 

though the printer is three years old, it has 

hardly been used. 60% will have printed less 

than 50,000 pages, 28% will have printed 

between 50,000 and 100,000 pages and 12% 

will have printed more than 100,000 pages. 

It is easy to give a warranty on printers with 

low print volumes and we have seen an 

uptake in demand across Europe. However, 

this presents other challenges as our market 

has reversed from exporting 80% of our 

printers outside of Europe. Now only 20% 

2019 EU Reuse Cartridge Market 

Imported Reused 

EU Resued 

EU Refilled 

34% 

12% 

54% 

a strong acceptance of alternative inkjet 

brands who scored way better than the 

OEM brands that were tested. 

Reuse, especially of printers, appears to be 

a catalyst for reused consumables. It will 

be early 2021 before the OEMs really have 

a feel for how well MPS has recovered and 

what share has been lost to reduced overall 

demand to alternative and reuse brands. 

KEYPOINT 

INTELLIGENCE 

Move to A4 Devices, Home 

Working Shaping OEM 

Cartridge Use and Purchasing 

Three outcomes of the COVID-19 

pandemic and a shift to working from 

home are lower overall print volumes, a 

shift to greater reliance on A4 laser and 

inkjet technology versus A3, and a potential 

increase in third party supplies use due to 

many home users paying for their own ink 

and toner. 

Overall print volume down, 

driven by layoffs and a move 

to home-based working 

Source: Connett & Unland GbR 2019 market study. 

Reused printers were the big winner in 

the reuse channel. Typically sold into 

other markets, the demand or reused 

printers took off in Europe. Several factors 

created the demand, mainly workplace 

social distancing rules where the printer 

is a people pinch point, so more printers 

facilitates social distancing. 

get exported and we see a clear ongoing 

demand for reuse that is growing. 

It is too early to determine the impact 

of the virus on the market or how it 

will impact long term, but there are 

green shoots of a change in perspectives 

towards brands. A recent report by the 

UK consumer organisation Which? saw 

According to Keypoint Intelligence 

estimates, office print volume is expected 

to decline about 30% this year in the 

United States and Western Europe 

— driven by former office workers working 

at home and industry job losses. Some of 

the pages lost in the office will re-emerge 

in homes as workers continue to try to do 

their jobs at home. While some pages will 

be lost forever, the home environment is 

expected to see a 130% increase in printing 

in 2020. 

US Print Volume Impact from Covid-19 2020 & 2021 Summary 

FEATURED 

Source: Keypoint Intelligence Print Volume Estimates 

2020 2021 

A R TIC L E 




October 2020 

7

FEATURE 

More A4 inkjets being 

used for work 

As workers and pages move to the home, 

it is more likely that A4 inkjets are being 

used but A4 laser will also have a role. In 

a new Keypoint Intelligence survey titled 

The Future Office Survey: Working from 

Home During COVID-19, slightly over 

two-thirds of new at-home workers in the 

United States and Western Europe were 

using an inkjet printer or MFP for work. 

This number is probably higher as we find 

people often mistake inkjet printers for 

laser technology. 

Of these new at-home workers, about 60% 

of those in the U.S. and 44% of those in 

Western Europe said they pay for the ink 

or toner that they use for work-related 

printing. The number could be lower in 

Western Europe as businesses in this region 

tend to cover certain employee expenses 

(e.g., smartphone use) at a higher rate 

compared to other regions. 

100% 

80% 

60% 

40% 

20% 

0% 

Whether companies 

cover consumables costs 

may shape use of OEM 

cartridges at home 

We have found that within traditional 

office environments, IT decision makers 

and procurement professionals tend to 

purchase supplies that are made by the 

printer/MFP manufacturer, followed by 

those that are remanufactured by a third 

party. They often have relationships that 

encourage the use of these products and/or 

they perceive them to be of a higher quality. 

Within home office environments, 

however, the use of original supplies may 

be less prioritised—particularly when 

the worker is responsible for purchasing 

his or her ink and toner. He or she may 

be more likely to opt for much lowercost 

options, including clone cartridges 

available on websites like Amazon. That 

said, considering that many employers 

(especially in Western Europe) cover the 

Do you pay for the ink or toner that you 

use for work-related printing? 

40% 

60% 

United States 

Western Europe 

N = 289 N = 292 

cost of at-home workers’ cartridges—it is 

very possible they maintain their preference 

and requirements for OEM versions. 

How employers pay for 

consumables may shape use 

of OEM cartridges at home 

One factor may be how the cartridge is 

purchased. If the employee buys it on his 

own, and then expenses it, it’s perhaps more 

likely he or she will opt for a non-OEM 

product (though some companies may have 

guidelines for the type of supply that is 

permitted). But if the company purchases 

Within home office environments, however, the 

use of original supplies may be less prioritised 

— particularly when the worker is responsible 

for purchasing his or her ink and toner. 

56% 

44% 

Source: The Future Office Survey: Working from Home During COVID-19 (Keypoint Intelligence, 2020) 

No 

Yes 

the cartridge, or an auto-resupply plan is 

used, there is perhaps a greater likelihood 

an OEM cartridge will be selected. 

Printer and MFP manufacturers are 

encouraged to help set companies up 

with auto-resupply plans for their home 

workers to the extent that they are able, 

helping to control and incite the use of 

their ink and toner. 

Potential move to A4 print 

devices in traditional offices 

With many employees having moved out 

of traditional offices, the sale and use of 

A3 print devices is suffering. Not only 

are fewer workers in the office to use these 

devices, but there’s a potential move to 

A4 products for safety reasons. 

Indeed, some workplaces may choose to 

move away from centralized (A3) printing 

to having more A4 lasers and/or inkjets 

distributed about the office (e.g., small 

workgroup class or even personal class 

printers on individual desks or individual 

offices) as a way to help encourage social 

distancing and prevent workers from 

touching shared surfaces—helping to 

slow the spread of the coronavirus. 

Kyocera Document Solutions America 

is one vendor taking advantage of this 

opportunity. In a letter to partners, 

President and CEO Óscar Sánchez stated: 

“The physical layout of the offices we 

return to will have changed. There will 

be a focus to limit the sharing of office 

equipment such as MFPs and printers. 

Therefore, after many years of centralised 

printing and a reduction in the number 

of desktop devices, it is likely that 

we see a reversal of this trend: 

companies will revert back 

to decentralised printing and 

individual desktop A4 MFPs 

and printers.” 

FEATURED 

A R TIC L E 



REACH 

READY 

20 

05/20 


October 2020 

9

FEATURE 

FEATURED 

A R TIC L E 

Keypoint Intelligence believes an 

opportunity exists for all vendors who 

offer workgroup and personal-class laser 

products and/or inkjet A4s. 

Conclusion 

There are a number of ways the OEM 

supplies market is being impacted by the 

COVID-19 pandemic and the resultant 

shift to home working and new safety 

protocols for workers returning to the 

office. Not only are A4 inkjet and laser 

devices and consumables taking on greater 

importance, both in home and traditional 

office settings, but there appears to be 

a growing threat to the use of OEM ink 

and toner—driven by the greater 

control workers now have over their 

supplies purchasing. 

For more information on print volume 

forecasting and our new The Future Office 

Survey: Working from Home During 

COVID-19 survey, please contact sales@ 

keypointintelligence.com. 

Some sectors experienced unprecedented 

growth while others have seen the opposite 

effect on their business. 

Wide-format printing 

In 2019, Lightwords estimated the Wide 

Format printing market to be worth about 

$25 billion (€21 billion). By August 2020, 

billions of dollars of business had shifted 

from one wide-format market segment to 

another, with some segments experiencing 

high, double digit increases. 

The speed with which this industry pivoted 

to target new applications was impressive. 

All those distance markers on floors in 

of the pandemic, hundreds of thousands of 

square meters of floor graphics media were 

air freighted to keep up with demand. 

The advertising industry also realised that 

new media and adhesives meant every 

surface is a candidate for a social distancing 

sign with a brand or marketing message. 

Expect more and bigger graphics, placed 

almost anywhere. 

Then there is Personal Protective 

Equipment (PPE). Want your logo, brand, 

or logo on the fabric, then its likely to be 

wide format printed onto the fabric. 

It is the same solution for customised, 

colourful facemasks. 

In the early days of the pandemic, hundreds 

of thousands of square meters of floor 

graphics media were air freighted to keep 

up with demand. 

LIGHTWORDS 

IMAGING 

State of the Industry: 

Wide-format and 

commercial printing 

The first six months of 2020 have had a 

dramatic effect on the printing industry. 

shops, restaurants, and public spaces; 

most were produced by wide-format inkjet 

printers and, cut to shape by the same 

service providers. The partitions and new 

signage appearing between counters, cut 

to size and installed by the wide-format 

industry. Many prompting previously 

unplanned, simultaneous brand and 

signage refreshes. 

The industry worked 24/7, three shifts a day 

to keep up with demand. In the early days 

Fashion brands learned a lot from the 

pandemic, they see opportunities for more 

personalised clothing designs. Expect to see 

greater use of digital technology to print 

fabrics and shorten supply chains. 

There are losers as well. The premium 

photography market has stalled because 

graduations, weddings, and other 

celebratory events were postponed or 

remain restricted. But there has been 

unprecedented demand for photobooks. 

Cancelled trade shows, conferences, and 


Search for The You Recycler can contact Facebook The Recycler for more via news Twitter and at industry @RecyclerMedia coverage 

sporting events meant fewer graphics 

or banners to be produced. 

The consequence of all this disruption 

is a decline in sales of printers, a 

dramatic change in the types of inks 

and paper demanded by the market 

(see chart below) and a big shift in 

demand towards sustainable and 

responsibly produced media. 

Commercial printing 

Another story of market bubbles, winners, 

and losers. Remember the shortages of 

essential foods and household goods 

caused by just-in-time supply chains 

unable to meet demand? Part of the 

problem was long lead times for packaging 

and labels printed lithographically. This 

meant digital presses were used to produce 

smaller batches with a greater range of 

customized messaging to meet the targeted 

demand required by the market. 

There has also been strong demand for 

flexible packaging. Specifically, the 

bags, pouches and bottle wraps used 

for everything from candy to cat food. 

Although flexographic printing takes care 

of the longer print runs, smaller batches 

can be produced digitally. Technologies for 

these applications only came to market in 

the last few years. Until the pandemic they 

were considered unproven. Now digitally 

produced flexible packaging is the “must 

have” for many brands and marketeers. 

The corrugated box and luxury packaging 

markets, already growing before the 

pandemic, have seen a steepening of 

demand caused by online shopping. The 

Until the pandemic they were considered 

unproven. Now digitally produced flexible 

packaging is the “must have” for many brands 

and marketeers. 

most practical way to get many products 

to consumers securely is in a cardboard 

box. That packaging requires branding 

and labels which reflect the goods 

within. Marketeers want that packaging 

personalised. Again, digital presses provide 

the answer, consuming huge quantities of 

cardboard, paper, and ink. 

The corona virus pandemic was not good 

news for general, commercial printing, 

a market already under pressure from 

shortening print runs. Although there 

remains a market for thousands or millions 

of the same printed page, these jobs are in 

decline. Production capacity now exceeds 

demand and many Litho presses sit idle 

for many hours a day. A recent British 

Printing Industries Federation (BPIF) 

Printing Outlook report identifies that 

in May 2020, 51% of British printers were 

operating and less than 50% capacity. 

Both the wide-format and commercial 

print industries are seeing pockets 

of opportunity, many of these new 

applications are likely to continue 

for the foreseeable future. The key 

advantage many print service providers 

are realising is that their digital printers 

can produce more than just one 

application or service. And there 

is where the opportunity exists. ■ 

Worldwide Wide Format Media Shipments 

2019 Actual vs FY 2020 Estimate (8/2020) 

Copyright © 2020 LightWords Ltd 


October 2020 

11

IN THIS ISSUE 

On the cover 


Hubei Dinglong celebrate 

20 years in 2020. 

The lucky 202020. 

34 

HP offers a deal to 

European remanufacturers 

4 

38 

Editorial 

3 Good News, but you will have 

to lobby for it 

Feature 

4 Where are we now? 

World Focus 

14 ETIRA demands ‘fast action’ 

following EU’s Circular 

Economy report 

15 Epson loses patent and legal costs 

awarded against them 

16 HP: More firmware pandemic issues 

17 Brother busts counterfeit network 

in Germany • Ricoh looks at 

automation 

18 Record high for printer shipments 

in China 

19 Canon continues fight to defend 

its IP 

20 News from India, Middle 

East & Africa… 

City News 

22 OEM share prices September 

2020 • Hubei Dinglong reports 

H12020 results 

23 Turbon AG‘s printing segment 

impacted by COVID-19 

• HP Inc. Q3 results are in… 

24 Office Depot sells Spanish Viking 

business • Ninestar releases 

half-yearly results 

Around the Industry 

26 Brother v Aster USITC “to and fro” 

continues • Update: The Recycler 

Live Prague 

27 MediaMarkt in Spain adds 

InkCenters 

28 ECS expands to Australia, reports 

impressive growth and calls for 

increased efforts towards a 

circular economy 

29 Apex receives five awards 

30 A busy month for Ninestar…. 

31 Topjet seals the roof on their new 

industrial park • Asolvi hires in the UK 

32 Print-Rite Pelikan expands 

Synaxon relationship and 

announces new hires 

33 Germany’s Tonerdumping becomes 

Lexmark partner • PCL completes 

their move • Katun partners with TSC 

Feature 

34 Hubei Dinglong celebrate 20 years 

in 2020. The lucky 202020. 

38 HP offers a deal to European 

remanufacturers 

Products & Technology 

40 CET announces latest products 

• IR Italiana Riprografia expands 

product line 

41 Biuromax adds thermal rolls 

to product line • Aster launches 

new solution 

42 Static Control adds to MICR 

cartridge range • HYB showcases 

latest products 

43 Katun introduces new products and 

catalogue • CTS Toner Supplies 

adds to product range 



October 2020 

13

WORLD FOCUS 

EUROPE ETIRA, Open Letter, Circular Economy 

ETIRA demands ‘fast action’ following 

EU’s Circular Economy report 

The European Toner and Inkjet Remanufacturers Association (ETIRA) has issued an open letter to the EU, demanding 

‘fast action’ to stop the ‘devastating impact’ the printing industry is having on the environment. 

The letter, published on ETIRA’s 

website, responds to the EU’s Circular 

Economy report, stating that at present, 

consumers and small business owners 

are currently tied to buying expensive, 

environmentally damaging ink cartridge 

replacements from the Original 

Equipment Manufacturer (OEM), rather 

than being given the choice to reuse them 

time and again. 

ETIRA is calling on the European 

Commission to end this negative cycle, 

by banning chips and firmware updates, 

introducing a minimum number for reuse 

cartridges, and by stopping the import of 

cheap and polluting single-use cartridges 

from outside the EU. 

Javier Martinez, President of ETIRA, 

said: “We need fast action to stop 

consumers and smaller business owners 

being held hostage by the big OEMs. 

“A change to the rules would give 

consumers the freedom to choose the type 

of ink cartridges they purchase, putting 

environmentally friendly reuse cartridges 

on the table. This will lead to a true 

business model change, completely aligned 

with the EU’s Green Deal and the EU’s 

2020 Circular Economy Action Plan. 

“It is hard to believe, but today you need 

26 cartridges to print 10,000 pages vs just 

one cartridge 20 years ago! 

“With green issues so high on the agenda 

across Europe we need to see legislation 

to help us in the printing industry work 

to reduce, remake and recycle – creating a 

circular economy in printing, in line with 

the EU’s Circular Economy Action Plan.” 

According to ETIRA, “The current 

printing business model has a devastating 

impact on the environment, creating huge 

waste due to the short operational life of 

the printing hardware, combined with 

single-use cartridges.” 

ETIRA cites a recent EU report on 

a voluntary agreement in the printing 

industry, found that: 

• Cartridges create 2.5% of total small 

and medium electronic appliances waste 

• Both the Small Office (SOHO) and 

home printer repair rate is zero 

• The average operating time for home 

printer usage is only five hours during 

its expected four years of operational 

life. 

• The average total cartridge operating 

time is just 19 minutes 

Martinez added: “Sadly, buying a new 

machine is often cheaper than buying 

a new set of cartridges, meaning people 

throw away both the device and reusable 

cartridges. This has to stop. 

“We support the EU’s 2020 proposal for 

a Circular Economy. However, its current 

suggestion to reduce the environmental 

impact of printing through a Voluntary 

Agreement for the printing sector can only 

be a real solution if it stops anti-cartridge 

reuse factors such as chips and firmware 

updates, creates a minimum number for 

reuse cartridges, and stops the invasion of 

cheap and polluting single-use non-OEM 

cartridges from outside the EU. “ 

ETIRA points to some new EU Circular 

Economy Action Plan highlights: “(…) 

have reduced impact due to the limitations 

of voluntary approaches. In fact, there is 

no comprehensive set of requirements to 

ensure that all products placed on the EU 

market become increasingly sustainable 

and stand the test of circularity. Priority 

will be given to addressing product groups 

identified in the context of the value chains 

featuring in this Action Plan, such as 

electronics, ICT and textiles”. 

Martinez added: “We hope our Open 

Letter is effective in communicating 

this message and raising awareness 

of the urgent need for change”. Can 

anybody present an abuse case which 

is similar to the actual linear razor and 

blades printing model? 

"ETIRA believes there is a real 

opportunity for change. New legislation 

in this industry would see environmental 

improvements and generate up to 25,000 

new jobs across Europe. 

“There is so much good to be gained 

from changes to this sector and we want 

to see this pushed up the agenda and 

discussed,” concluded Martinez. 

To read ETIRA’s open letter to the 

European Commission, visit: 

www.etira.org. ■ 


visit www.therecycler.com for all the breaking news 

LATIN AMERICA Argentina, Seiko Epson, GTC, IP 

Epson loses patent and 

legal costs awarded 

against them 

The Argentine Federal Courts has confirmed Seiko Epson’s 

abandonment of its patents and ordered Epson to pay 

GTC’s costs. 

In the long running patent dispute 

between Seiko Epson and Argentinian 

based GTC a Federal Judge confirmed 

the abandonment by the Japanese 

company of its patent and its withdrawal 

of infringement claims against the 

Argentine company GTC. The Judge 

also ordered Seiko Epson to pay GTC’s 

attorneys fees, court costs including 

experts’ fees. 

The lawsuit relates to validity of 

patents connected to Epson Seiko printer 

cartridges that were very popular in 

the Argentine market. Seiko Epson had 

accused GTC of infringing several of its 

patents and had then blocked the GTC 

sales in Argentina for several years. 

In November, The Recycler reported 

that Seiko Epson lost a patent lawsuit 

in Argentina and quit patent claims on 

several of its printer cartridges. Based on 

this decision, GTC would move on to sue 

Epson Seiko for damages. 

There remains other pending litigation 

involving Seiko Epson in the federal 

Argentine courts, where Seiko Epson has 

also withdrawn its claims and requested 

not be sanctioned by the court as in the 

previous case. 

The Recycler understands that 

the Federal Trade Ministry is still to 

decide on the final settlement of the 

Seiko Epson patent conflict after 

the Japanese company requested the 

abandonment of its patents with the 

Argentine Patent Office. ■ 


October 2020 15

WORLD FOCUS 

GLOBAL HP, Supplies, Dynamic Security, Lockout, Firmware 

HP: More firmware pandemic issues 

A UK care home is impacted by HP’s latest firmware actions affecting HP 903xl 

and 953xl cartridges in the United Kingdom market. 

Richard Pateman of UK based World 

of Inks Ltd reports again that customers 

are experiencing problems when installing 

remanufactured cartridges and the cartridges 

will not work again until new chips are 

available. 

Commenting that HP “strikes again” 

Pateman reports that the latest firmware 

update dated 14/15 July that the following 

updates are now locking out v9 chips installed 

on non-OEM cartridges: 

• 903XL – MCP2CN2025AR 

• 953XL – ELISXLP1N003.2024A.00 

Commenting on the HP action, Pateman 

said: “During lock down, luckily I was open, 

a care home rang me to say they have put a set 

of inks in their printer, they were desperate to 

print and had the message damaged cartridge 

and to replace. 

“(953xl printer) They had a few spare sets 

which I told them; they must contact the 

seller as they will no longer work due to the 

update. 

“They did not buy the inks from me, 

they were buying from Amazon, but were 

not given any sheets or information about 

turning off this update (I give a sheet to every 

sale on 903 and 953xl inks). 

“This is also something every seller should 

be doing. Educating customers to turn off 

and to explain about firmware updates. 

“Luckily, I had one set in stock of the 

originals which they came and collected 

which got them out of trouble.” 

If the printer is set to automatic update 

the updates in question allow the installed 

cartridges to continue to work until they 

are empty. When installing replacement 

cartridges, they fail to work. 

HP carried out a similar firmware update at 

the height of the pandemic in Europe on the 

17 March 2020 when the following updates 

locked out v8 chips installed on non-OEM 

cartridges: 

• 903XL Printers = MCP2CN2006BR 

• 953XL Printers = ELLISXLP1N003. 

2007A.00 

Commenting further Pateman said: ”Also 

with the shortage of HP items in the market 

at the moment, these updates cause even more 

stress to the consumer when they do, I cannot 

believe they did a update in lockdown (March 

2020) and then again in July 2020.” 

To check your current firmware status, 

print a status page from the LCD screen 

menu, this can be found in reports. this will 

have the firmware version on it. 

To turn off automatic firmware updates: 

• Click “Setup” on printer screen (this looks 

like a cog or wheel) 

• Click on “Printer Maintenance” 

• Click on “Update the Printer” 

• Click on “Printer Update Options” 

• Click on “Do Not Check” 

You then need to select “No” on the 

question that pops up. 

If you clicked yes on the last message, it 

would discard the change. 

A few days later HP announced that 

effective 1st December 2020 certain HP ink 

cartridges may no longer work in HP printers. 

HP advises consumers that from the 1st 

December 2020 HP 902, 903, 904, 905, 

906XL, 907XL, 908XL, and 909XL 

cartridges with Warranty Ends date of Apr 

2021 or earlier might not be compatible with 

the following specific HP OfficeJet printers. 

Region 

North America 

Europe, Middle 

East, Africa 

Latin America 

Asia Pacific and 

Japan 

Printer Series 

HP OfficeJet 6950, 6954, 6958 

Series, HP OfficeJet 6960, 6962, 

6963, 6968 Series, HP OfficeJet 

Pro 6970, 6975, 6978 Series 

HP OfficeJet 6950, 6951 Series, 

HP OfficeJet 6960 Series, HP 

OfficeJet Pro 6970, 6974 Series 

HP OfficeJet 6960 Series, 

HP OfficeJet Pro 6970, 6978 Series 

HP OfficeJet 6950, 6956 Series, 

HP OfficeJet 6960 Series, 

HP OfficeJet Pro 6970 Series 

There is more: 

Again, from the 1st December 2020 the 

following ink cartridges HP 952, 953, 954, 

955, 956XL, 957XL, 958XL, and 959XL 

cartridges might not be compatible with these 

HP OfficeJet Pro printers where the warranty 

ends date is January 2021 or earlier. 

HP said they began shipping a new updated 

version of the ink cartridges from early 2019. 

The cartridges are HP 902, 903, 904, 905, 

906XL, 907XL, 908XL, 909XL, 952, 

953, 954, 955, 956XL, 957XL, 958XL, 

and 959XL. The updated ink cartridges are 

compatible with both current and future 

printers that use these cartridge numbers. 

Cartridge and printer availability and 

The printers affected are: 

Region 

North America 

Europe, Middle 

East, Africa 

Latin America 

Asia Pacific 

and Japan 

Printer Series 

HP OfficeJet Pro 7720 Wide Format 

All-in-One Series, HP OfficeJet 

Pro 7730 Wide Format All-in-One 

Series, HP OfficeJet Pro 7740 Wide 

Format All-in-One Series, 

HP OfficeJet Pro 8210, 8216 Series, 

HP OfficeJet Pro 8700, 8702 

Series, HP OfficeJet Pro 8710, 8715 

Series, HP OfficeJet Pro 8720, 

8725, 8726 Series, HP OfficeJet 

Pro 8730 Series, HP OfficeJet Pro 

8740, 8746 Series 







HP OfficeJet Pro 8710 Series, HP 

OfficeJet Pro 8720, 8725 Series, 


OfficeJet Pro 8740 Series 




Series, HP OfficeJet Pro 7740 

Wide Format All-in-One Series, 

HP OfficeJet Pro 8210 Series, 


OfficeJet Pro 8720 Series, HP 

OfficeJet Pro 8730 Series, HP 

OfficeJet Pro 8740 Series 










HP OfficeJet Pro 8740, 8745 Series 

compatibility may vary by region. 

HP advises that original HP cartridges 

installed in these printers prior to December 

1, 2020 function normally and without 

interruption and that you should continue 

to buy and use the cartridge number that is 

compatible with your printer. 

The updated cartridges are compatible with 

all printers that use the existing cartridges and 

that you should install cartridges with the 

earliest Warranty Ends date first. 

No advice was given about exchanging 

cartridges with an early expiry date. 

Editor’s Opinion: You could not make 

this up could you. In the run up to the 

Christmas holiday, HP will lock out their 

own cartridges and to compound this, offer 

no guidance on swopping out cartridges with 

the short expiry dates. ■ 



EUROPE Brother, OEM, Counterfeits, IP, ICCE 

Brother busts counterfeit 

network in Germany 

ICCE reports on Brother’s recent success in Germany where Brother discovered 

a network of counterfeiters selling fake toner cartridges on Amazon. 

Brother International Europe Ltd. is the 

European sales headquarter of Brother 

Industries, Ltd. Towards the end of 

2019, Brother received several customer 

complaints and negative reviews on 

its products sold on marketplace giant 

Amazon, the Imaging Consumables 

Coalition of Europe, Middle East and 

Africa (ICCE) reported. 

According to the report, after months 

of conducting investigations, Brother 

discovered a network of counterfeit sellers 

that led to a highly successful raid operation 

in conjunction with German authorities 

in Berlin. During the raid in late 2019, 

thousands of counterfeit Brother retail 

packaging boxes with fake holograms were 

seized. Amongst the findings, there was a 

clear lead to additional implicated sellers in 

this criminal network. 

ASIA Ricoh, Manufacturing, Automation 

Ricoh looks at automation 

In early 2020, Brother conducted a second 

successful warehouse raid in conjunction 

with German authorities where thousands 

more counterfeit products were confiscated 

which included pallets of counterfeit flat 

packaging and retail boxes, fake labels 

and other packaging materials bearing the 

Brother trademark. 

A spokesperson from Brother said: 

“Brother places its customers first 

everywhere, every time. We are committed 

in detecting counterfeits online by working 

with our partners and law enforcement 

authorities in order to protect our 

customers.” 

Brother is a member of ICCE, the 

Imaging Consumables Coalition of 

Europe, Middle East and Africa. ICCE 

has been operating since 1997 and is an 

authoritative, effective and respected global 

voice leading the fight against intellectual 

property crime in imaging consumables. 

It is the collaboration between law 

enforcement and ICCE members that 

enables the effective pooling and exchange 

of intelligence which achieves results in the 

fight against counterfeiters. ■ 

The COVID-19 pandemic has prompted a look into factory floor 

setups due to the new social distancing rules. 

Reuters reported that Japans 

manufacturing sector is taking the 

COVID-19 pandemic to focus on a 

rethink of setups on factory floors. The 

report says that new social distancing 

rules have stimulated “increased use of 

robots and other technology for quality 

control, including remote monitoring 

which was already being adopted before the 

pandemic.” 

As part of the group of manufacturers, 

Reuters writes that Ricoh Co Ltd is 

looking into automating “all of the 

production processes for drum units 

and toner cartridges at one of its Japan 

plants by March 2023. Robots perform 

most of the processes already, and since 

April, technicians have been monitoring 

equipment on the factory floor from home.” 

This could eventually mean that staff 

numbers can be reduced and monitoring of 

robots could be done from home. Kazuhiro 

Kanno, General Manager at Ricoh’s 

printer manufacturing unit explained: “Of 

course, you need to be on site to assess and 

execute solutions when issues come up but 

identifying and confirming are tasks we can 

now do from home.” ■ 

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October 2020 17

WORLD FOCUS 

ASIA IDC, China, Printer Shipments 

Record high for printer 

shipments in China 

IDC’s latest "China Printing Peripheral Market Quarterly 

Tracking Report (Q2 2020)" shows that in the second 

quarter of 2020, China’s print peripherals market shipped 

5.438 million units. 

This latest quarterly report shows that 

the market has seen a year-on-year increase 

of 19.1%. Inkjet accounts for 1.871 

million units, a year-on-year increase of 

42.5% and laser printers count for 2.958 

million units, a year-on-year increase of 

19.9%; thermal print technology accounts 

for 607,000 units, a year-on-year decrease 

of 22.4 %. 

According to IDC, the consumer 

demand in the market remained strong, 

and the shipment of inkjet products 

in the consumer market reached 1.277 

million units in the second quarter. IDC's 

latest consumer printing user behaviour 

research report shows that ink cartridge 

products account for more than 40% of 

the overall consumer market. 

IDC said that as manufacturers 

continue to improve the awareness of ink 

tank products among consumer users, 

coupled with its lower printing cost 

advantages, ink tanks have greater growth 

potential in the consumer market. IDC 

predicts that in the second half of 2020, 

the pandemic situation in some areas may 

see a second wave. There will be some 

home users preparing for home office or 

online learning, so there is still a need to 

buy printers. In the second half of the 

year, consumer market shipments can still 

maintain positive year-on-year growth. 

There are regional differences in the 

degree of recovery of commercial demand 

in the laser market: the procurement of 

commercial printing equipment in the 

eastern and southern coastal areas have 

recovered faster, while the northern and 

western regions have been affected by 

repeated local outbreaks and the recovery 

of commercial equipment procurement 

has been slow. 

In addition to regional differences, 

shipment channels have also been 

adjusted, IDC said. Manufacturers 

and channel vendors are paying more 

attention to online live broadcasts, 

short video e-commerce, corporate 

procurement e-commerce and other 

diversified customer acquisition methods. 

In the second half of the year, there 

are still two major uncertainties in the 

commercial market. One is the recovery 

speed of the economic environment, 

and the other is the degree of progress in 

digital transformation of new formats 

such as online services and collaborative 

offices. IDC added that the acceleration 

of digital transformation will inevitably 

lead to a decrease in print volume. 

Because the digital transformation of 

enterprises will promote the paperless 

process, traditional printing requirements 

such as online approval of all processes 

and online cross-regional meetings may be 

affected, which will result in print volume 

reduction in the commercial market. 

The thermal printer market is facing 

greater risks this year. The latest 

document issued by the State Council 

requires that “by the end of 2020, special 

VAT invoices will be basically realised 

electronically, and the main tax-related 

services will be basically handled online”. 

As local tax authorities accelerate the 

process of upgrading public service 

platforms for VAT electronic invoices, 

the application scenarios of printing 

bills on devices will shrink sharply. IDC 

expects annual shipments to decline by 

approximately 28.9% year-on-year. 

IDC Imaging, Printing and Document 

Solutions Market Analyst Cao Min 

believes that manufacturers and 

distributors should be more cautious 

in formulating production and sales 

plans for the second half of the year. 

On the one hand, with the traditional 

off-season in July and August, the pace 

of thermal printer sales has slowed down 

significantly, and the inventory turnover 

cycle of distributors has been lengthened. 

It is necessary to prevent the risk of 

inventory backlog. 

On the other hand, as the overseas 

pandemic has not been effectively 

controlled, and the COVID-19 outbreaks 

have been repeated in some parts of 

the country, manufacturers need to 

make preparations for "anti-pandemic 

normalisation", optimise supply chain and 

sales management, and develop flexible 

supply and marketing plans. ■ 


Search for The Recycler on Facebook for more news and industry coverage 

GLOBAL Canon, Patents, IP, Counterfeits, Amazon Removals 

Canon continues fight to defend its IP 

Canon has requested more removals of toner cartridges offered by Amazon 

resellers and announced settlements of patent disputes in Germany. 

Over the month, Canon has requested 

more removals of toner cartridges, 

including cartridges offered by 3WM 

Office Supplies, Neqtiq., ShanXiBai 

QuDianZiShang WuYou XianGongSi 

and YuLinShi HengShanQuQing 

LangWenTiYongPin XiaoShouZhon. 

from Amazon UK and MENGYAN 

STORE from Amazon in the US. 

Canon also announced the filing of 

an infringement report with Amazon. 

ca seeking the removal of an Amazon.ca 

listing for certain toner cartridges sold by 

GAOPF1. 

Additionally, in America, Canon filed 

an infringement report with Amazon. 

com seeking the removal of Amazon.com 

listings for certain toner cartridges sold 

by AB VOLTS for use in HP laser beam 

printers. 

Canon also announced that it filed 

Report Infringement Forms with 

Amazon.de, Amazon.co.uk, Amazon. 

it and Amazon.es based on the alleged 

use of claims 1 and 2 of the German, UK 

and Italian portion of Canon's European 

Patent EP 1 977 289 ("EP '289") regarding 

certain models of toner cartridges offered 

by MAGPIE OFFICE SOLUTIONS LTD 

under the following ASINs (see table). 

In the UK, Canon filed Report 

Infringement Forms with Amazon UK 

Country Cartridge Model ASIN 

Italy CE320A, CE321A, CE322A and CE323A B07D4DZXTC 

UK CE320A, CE321A, CE322A and CE323A B07D4DZXTC 

Germany CE320A, CE321A, CE322A and CE323A B07D4DZXTC 

based on the alleged use of claims 1 and 2 

of the UK portion of Canon's European 

Patent EP 1 977 289 ("EP '289") regarding 

the cartridge models CC530A, CC531A 

and CB540A offered by Photo Paper 

Direct Ltd. under the ASINs (Amazon 

Standard Identification Numbers) 

B002RDYJGO, B002RDV52U and 

B002FKLINQ. 

In the District Court Düsseldorf, Canon 

settled two further patent disputes. 

Canon and Inbusco GmbH as well 

as its managing director agreed to resolve 

their pending patent dispute by signing 

a settlement agreement. 

Inbusco GmbH inter alia accepted a 

preliminary injunction (docket no. 4a 

O 5/19) of the District Court Düsseldorf 

based on the infringement of the German 

portion of Canon's European Patent EP 2 

087 407 B1 as final and binding between 

the parties. 

Furthermore, Inbusco GmbH has 

agreed to pay damages for past 

infringement to Canon. 

Canon and Nixim Europe Ltd., trading 

as "Top Cartridge," as well as its managing 

directors also agreed to resolve their 

pending patent dispute by signing a 

settlement agreement. 

Nixim Europe Ltd. inter alia accepted a 

preliminary injunction (docket no. 4a O 

76/18) of the District Court Düsseldorf 

based on the infringement of the German 

portion of Canon's European Patent EP 2 

087 407 B1 as final and binding between 

the parties. 

With respect to the UK portion of EP 

2 087 407 B1, Nixim Europe Ltd. has 

voluntarily agreed to refrain from making, 

offering, putting into circulation and/or 

importing and/or possessing laser toner 

cartridges comprising a drum unit with a 

certain coupling member for use in various 

models of HP and/or Canon laser beam 

printers in the United Kingdom. 

Furthermore, Nixim Europe Ltd. 

has agreed to pay damages for past 

infringements to Canon. 

Further details of the settlement 

agreements are confidential. ■ 

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October 2020 19

WORLD FOCUS 

IMEA Middle East, Africa, India, HCP Market 

News from India, Middle East & Africa… 

The overall Middle East and Africa (MEA) hardcopy peripherals (HCP) market contracted in both units and value 

in Q2 2020, according to the latest insights from International Data Corporation (IDC). 

The global technology research and 

consulting firm's Worldwide Quarterly 

Hardcopy Peripherals Tracker shows 

that 1.01 million units were shipped in 

the region in Q2 2020 for a total value of 

$263.81 million (€221.68 million), down 

16.5% and 38.7%, respectively, year-onyear. 

These declines can primarily be 

attributed to supply-chain disruptions 

and subdued demand caused by the 

outbreak of the COVID-19 pandemic, 

IDC said. 

According to the latest research, the 

performance of the region's major markets 

varied widely. While demand for HCP 

products in South Africa, Turkey, and 

the UAE was adversely impacted, Saudi 

Arabia saw notable unit growth due to a 

surge in consumer spending ahead of the 

rate of VAT being increased to 15%. It is 

also worth noting that the Kenyan and 

Ethiopian markets experienced tripledigit 

unit growth in Q2 2020 due to 

upcountry expansion and an online sales 

push by certain vendors. 

Looking at the MEA region as a whole, 

inkjet shipments were up 7.5% year-onyear 

in Q2 2020 to total 218,241 units, 

while the segment's value was up 21.2% 

to $25.27 million (€21.24 million). This 

growth was primarily driven by demand 

for entry-level inkjet devices from the 

price bracket of $0


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October 2020 21

CITY NEWS 

OEM share prices 

September 2020 

Share Prices 

Prices correct as of 1 st September 2020 

ASIA Hubei Dinglong, Financials, Toner, Cartridges, Inkjet 

Company AUGUST SEPTEMBER 

Brother Industries (Yen) ¥ 1694 1693 

Canon (Yen) ¥ 1793.5 1745 

Dainippon Ink & Chemicals (Yen) 

Sun Chemicals parent company 

¥ 2669 2497 

HP Inc. (US$) $ 18.27 19.3 

Hubei Dinglong (RMB) ¥ 19.59 18.2 

Jadi (MYR) M 0.13 0.12 

LG Chem (S Korean Won) W 746k 743k 

Matsushita Electric Industrial Co. 

(Yen) Panasonic parent company 

¥ 891.2 953.4 

Mitsubishi Chemicals (Yen) ¥ 604.4 641.8 

Ninestar Corporation (RMB) 

Formerly Apex Microelectronics 

¥ 39.37 34.55 

Oki (Yen) ¥ 973 1012 

Seiko Epson (Yen) ¥ 1175 1231 

Turbon AG (Euro) € 1.62 2.5 

Xerox (US$) $ 16.35 18.37 

UK Waste Prices 

price per tonne 

Aluminium € 43.15 27.97 

Plastic € 112.89 41.96 

Paper € 12.12 8.44 

Currency 

€/US$ 1.18 1.19 

€/£ 0.9 0.89 

£/US$ 1.31 1.33 

£/€ 1.11 1.12 

Oil Price 

Crude oil - (US$) 'Brent Crude 

futures, 1-Pos IPE close' per barrel* 

Shipping Prices 

Europe 

(Hamburg/Antwerp/Felixstowe 

/Le Havre) 

Mediterranean 

(Barcelona/ Valencia/Genoa/Naples) 

USWC 

(Los Angeles/Long Beach/Oakland) 

USEC 

(New York/ Savannah /Norfolk 

/Charleston) 

$ 44.74 44.32 

$ 910 1042 

$ 940 1082 

$ 3144 3758 

$ 3504 4538 

Sources: HMRC, FT.com, krx.co.kr tse.or.jp, Environment Exchange, 

packagingnews.co.uk *Brent Crude price is for August 2020 

Hubei Dinglong reports 

H12020 results 

The company celebrates their 202020 birthday this year 

with a tough Q1 but a positive Q2. 

In the first quarter of 

2020, the impact of the 

COVID-19 pandemic, led 

to the company’s Wuhan 

headquarters, factory and 

subsidiaries outside the 

province being closed for 

a period of time while 

inspections were carried 

out in accordance with 

the announcement and 

requirements of the local 

pandemic prevention 

guidelines. 

Delays in kickstarting the 

in resumption of work were 

caused by various factors from 

traffic restrictions, prevention 

of personnel returning to work 

and the company’s factories 

had insufficient capacity 

utilisation led to some limited 

product delivery delays. 

In the second quarter, 

the company proactively 

responded by continuously 

increasing investment, 

expanding sales channels and 

ensuring the rapid recovery 

of production and operations 

and a steady increase in overall 

performance compared with 

last year. 

At the end of the reporting 

period, Hubei Dinglong 

Group recorded an operating 

income of RMB 811.016 

million ($117.340 million/ 

€99.133 million), a 45.16% 

increase compared to the 

same period of the previous 

financial year. Net profit was 

attributable to shareholders 

of listed companies was RMB 

199.147 million ($17.238 

million/ €14.563 million), an 

increase of 41.52% over the 

previous year. 

For the consumables 

segment, its three core 

products (colour polymerised 

toner, chips, and developer 

rollers) sales slightly increased 

for the colour polymerised 

toner, chip sales remained 

stable and Dinglong’s new 

material development roller 

sales increased by 90% yearon-year. 

Its finished cartridge 

sales increased, and the 

incorporation of the inkjet 

segment has been progressing 

and sales increased 34%. 

In its report Hubei Dinglong 

said: “The company has 

formed a full-industry chain 

model with a competitive 

advantage in the printing and 

copying general consumables 

industry and has mastered 

the core materials of the toner 

cartridge industry.” ■ 



EUROPE Turbon AG, Financials, Business, Remanufacturing 

Turbon AG‘s printing segment 

impacted by COVID-19 

COVID-19 impacts on sales, but the company expects 

their electrics division to grow against a decline in print 

as the company continues its business transformation. 

Turbon AG (Turbon) has released figures 

for the first half of 2020 and its outlook for 

the full year and beyond. 

The company commented that the 

measures taken from March 2020 to 

contain the effects of the Coronavirus 

pandemic affected both its electrics and 

printing segment in the second quarter 

of 2020. 

Over the last three years the company has 

been restructuring the former core business 

of producing remanufactured laser toner 

cartridges (printing segment) with and in 

particular the extensive debt relief achieved 

in the course of the measures. The company 

added that it expects the Group will emerge 

from the COVID-19 crisis as a stronger 

business. 

In the first six months of 2020, the 

companies in the Turbon Group achieved 

Group sales of €21.5 million ($25.47 

million) compared to €29.5 million ($34.95 

million) in the same period last year. 

The printing segment accounted for 

€14.9 million ($17.65 million) compared to 

the previous year’s €22.9 million ($27.12 

million) Within the printing segment €6.6 

million ($7.81 million) of business were due 

to remanufactured laser toner cartridges 

sales, compared to €13.9 million ($16.46 

million) during the same period of the 


Turbon said that the decline in sales in 

the group of €8.0 million ($9.47 million) 

exclusively concerned its printing segment. 

Earnings before taxes for the printing 

segment were -€0.6 million (-$0.71 

million) compared to -€2.2 million (-$2.6 

million) in the same period of last year, 

whereby within the segment the result in 

the business with laser toner cartridges was 

-€0.9 million (-$1.07 million) compared 

to -€2.5 million (-$2.96 million) in the 


Turbon adopted its forecasts for the 

printing segment sales, which it now 

predicts to be in the region of €29.0 to 

€30.0 million ($34.33 to $35.51 million), 

revised down from its original forecast of 

€30.0 to €33.0 million ($35.51 to $39.06 

million). In this amount are one-time 

expenses for inventory devaluations 

(printing segment, laser toner cartridges) 

of €0.4 million ($0.47 million) and for 

brokerage costs in connection with the 

letting of the property in Hattingen. 

Turbon AG said that the sale of the 

properties in Thailand is still planned but 

the COVID-19 restrictions have delayed 

this for the time being. 

The company sees an ongoing 

demand for digitalisation in the 

COVID-19 era and core growth for the 

electrics division, weaker sales for the 

printing division especially the sales of 

remanufactured laser toner cartridges. 

The company said it will particularly be 

looking at its investment in Dubai and 

focus on Berolina’s end-user business. ■ 

GLOBAL HP Inc., Financials, OEM, Business 

HP Inc. Q3 results are in… 

HP reports printing revenues down 20% with consumer hardware sales up 3%, but supplies revenues down 

19% and reports strong momentum in consumer, including Instant Ink, benefiting from working from home. 

HP Inc. and its subsidiaries (“HP”) 

announced fiscal 2020 third quarter net 

revenue of $14.3 billion (€12.01 billion), 

down 2.1% from the prior-year period. 

Printing net revenue was down 20% yearover-year, 

at $3.9 billion (€3.27 billion) with 

a 12.2% operating margin of $480 million 

(€403 million). Total hardware units were 

down 2% with commercial hardware units 

down 32% and consumer hardware units up 

3%. Supplies net revenue was down 19% yearover-year. 

HP said that there was a “strong 

momentum in consumer, including Instant 

Ink, benefiting from working from home” 

and that office and graphics usage did see an 

improvement through the quarter from the 

impacts of COVID-19. 

Personal Systems net revenue was up 7% 

year-over-year with a 5.5% operating margin. 

Commercial net revenue decreased 6% and 

Consumer net revenue increased 42%. Total 

units were up 11% with Notebooks units up 

32% and Desktops units down 30%. 

“Our strong Q3 results and solid beat for 

the quarter, in the face of unprecedented 

uncertainty, reflects the agility of our 

teams and the strength of our portfolio,” 

said Enrique Lores, HP’s President and 

CEO. “We’re leveraging our leadership 

across consumer and commercial markets 

to capitalise on opportunities - from the 

essential role of the PC in an era of remote 

work and school to the rise of subscriptionbased 

business models to enable greater 

flexibility. Our diverse portfolio and 

disciplined execution are powering our 

performance and we’re well positioned 

to drive continued value creation.” 

The third quarter returned $1.2 billion 

(€1 billion) to shareholders in the form 

of share repurchases and dividends. ■ 


October 2020 

23

CITY NEWS 

EUROPE Office Depot, Spain, 

Viking, Acquisition 

Office Depot 

sells Spanish 

Viking business 

Office Depot Europe is set to sell 

its Spanish direct business unit to 

strategic buyer Bruneau Spain. 

Earlier this month, Office Depot 

Europe, a portfolio company of 

AURELIUS Equity Opportunities SE & 

Co. KGaA has agreed to sell its Spanish 

contract business unit to Lyreco, a 

provider of office supplies headquartered 

in Marly, France. 

Office Depot Europe has now also 

agreed to sell its Spanish direct business 

unit, which runs on the commercial 

brand Viking, to strategic buyer Bruneau 

Spain, a subsidiary of French Bruneau 

Group. Bruneau is a mail order company 

for office supplies headquartered in 

Villebon sur Yvette, France. 

Office Depot Europe said it will 

hereby completely exit the Spanish 

market following the successful sale of 

its Spanish contract business unit on to 

Lyreco on 23 July. 

Bruneau said it will integrate the 

business into its existing platform 

and further develop it. The business 

has excellent sales capabilities and 

the buyer is ensuring continuity for 

its approximately 24,000 existing 

customers. 

Since Office Depot Spain was acquired 

in January 2017 commercial and 

technological ecommerce capabilities 

have been strategically developed as part 

of a digital transformation project. 

The sale of the Spanish direct 

business unit is part of the ongoing 

transformation of Office Depot Europe. 

AURELIUS said that the sale will allow 

Office Depot Europe to focus on its 

core European markets and ecommercecentric 

business. 

It is the fourth exit of an Office Depot 

business to complete in the past nine 

months. Office Depot Europe sold its 

Central Eastern European business in 

November 2019, its Nordic division 

in May 2020 and its Spanish contract 

business unit as of 23 July 2020. 

Financial details have not been 

disclosed. ■ 

ASIA Ninestar, Lexmark, Pantum, Static Control, Financials, Business 

Ninestar releases half-yearly results 

Pantum shipments were up 50%, while Lexmark maintained profitability, 

consumable sales up 23%, with remanufactured 50% year-on-year. SCC sales were 

impacted by COVID in US and European markets with revenues down 25%. 

During the reporting period, the 

COVID-19 pandemic continued to spread 

around the world, causing substantial 

economic turbulence, also impacting the 

Ninestar Group of companies. 

The economic situation of various 

countries in the world continued to decline, 

and more and more users and enterprises 

chose home office working environments, 

and the printing volume of SMB corporate 

offices decreased. However, with the 

implementation of remote office and home 

learning, the demand for home printing 

increased significantly. 

During the reporting period, the company 

achieved a total operating income of RMB 

9.988 billion ($1.455 billion/ €1.211 billion), 

a decrease of 8.26% from the same period of 

the previous year. Net profit attributable to 

listed companies was RMB 358.91 million 

($51.279 million /€43.031 million), a yearon-year 

decrease of 3.72% over the same 

period. 

Pantum’s various operating data continued 

to grow rapidly. Global printer shipments 

increased by more than 50% year-on-year, and 

shipments of original consumables increased 

by 60%. Sales revenue maintained continuous 

growth. 

Lexmark achieved operating income of 

RMB 7,220 billion ($1.05 billion/ €883 

million), a year-on-year decrease of 13.39%, 

and net profit of RMB 112.94 million 

($16.46 million/ €13.81 million), an increase 

of 290.62% year-on-year. Ninestar explained 

that affected by COVID-19 pandemic in the 

first half of 2020, the global printer industry 

was severely hit, and the overall business of 

the industry fell by double-digit numbers. 

Ninestar reported that Lexmark has 

effectively maintained the company's 

profitability by implementing a series of 

effective cost reduction and management 

cost saving measures. 

During the reporting period, the 

consumable asset package achieved operating 

income of RMB 1,491 billion ($217.21 

million/ €182.45 million), an increase of 

23.37% year-on-year. The company recorded 

net profit of RMB 154.35 million ($22.48 

million/ €18.88 million) for the segment, 

an increase of 1.98% year-on-year. The main 

reason why the increase in revenue was 

higher than the increase in profit was that the 

sales growth in the first half of the year was 

dominated by household models and highvalue 

products, Ninestar explained. 

The company said that gradually normal 

production capacity resumed from March, 

with continuous innovation in toner 

cartridge shipments from April to May. Since 

May, the shipment volume of ink cartridges 

has continuously exceeded 10 million, 

achieving a record high. In the first half of 

the year, the company actively expanded 

overseas online sales by more than 40% over 

the same period last year. 

In terms of products: the sales of 

remanufactured toner cartridges and 

remanufactured ink cartridges increased by 

more than 50% year-on-year. 

SCC achieved operating income of RMB 

320.83 million ($46.73 million/ €39.25 

million), a year-on-year decrease of 25.49%, 

and net profit of RMB -12.55 million (-$1.83 

million/ -€1.53 million), a year-on-year 

decrease of 307.44%. The main reason is 

Europe and the US market has been affected 

by the new crown epidemic, the demand 

for core products has dropped sharply, 

and the scale of manufacturing costs and 

procurement costs is uneconomic, Ninestar 

explained. During the reporting period, more 

than 250 new products have been launched. ■ 




October 2020 

25

AROUND THE INDUSTRY 

NORTH AMERICA Brother, Aster Graphics, USITC, GEO 

Brother v Aster USITC “to and fro” continues 

Earlier in July, Administrative Law Judge Clark S. Cheney (ALJ) recommended that the Commission issue a general 

exclusion order and various cease-and-desist orders following Brother’s complaint to the USITC. 

Aster responded to the initial 

determination (ID) of Administrative Law 

Judge Clark S. Cheney, requesting that its 

newly designed cartridges specifically get 

excluded from any 

of the GEOs, LEOs or CDOs issued 

by the USITC. 

Aster said in its statement: “Were the 

ID to be adopted without making clear 

that Aster’s Newly Designed Products are 

outside the scope of any remedial orders, 

the parties’ agreement regarding the new 

designs would be nullified against their 

wishes and the exclusion of Aster’s Newly 

Designed Products would adversely affect 

competitive conditions in the United 

States economy by depriving United States 

consumers of non-infringing 

toner cartridge product choices.” 

Aster states that “there is nothing 

in the ID reflecting or appreciating 

the significance of the Joint Stipulation or 

the Agreement Aster executed with Brother 

with regard to Aster’s new designs.” 

Within days of Aster issuing the statement 

to the USITC, Brother responded with 

a motion to strike Aster Graphics, Inc.’s 

statement. Brother requests that “the 

Commission strike Respondent Aster 

Graphic’s Statement on the Public Interest 

(“Aster’s PI Statement”) (EDIS Doc 

ID 717995) for failure to comply with 

Commission Rule 210.50.” 

Brother states: “Aster’s PI Statement, 

which alleges that the ALJ made an 

“error” and seeks a carve-out for certain 

of its products from the recommended 

General Exclusion Order (“GEO”), is an 

impermissible petition for review of the 

ID/RD, rather than a true public interest 

statement under Commission Rule 

210.50(a)(4)(i).” 

Brother also corrected in its motion 

that it has not stipulated that Aster’s new 

designs do not infringe, but that “the Newly 

Designed Products “will not be covered 

by any remedial order that issues in this 

Investigation” and that Brother “will not 

argue or otherwise contend” that the Newly 

Designed Products infringe the Asserted 

Patent Claims in this Investigation—a 

stipulation Brother made solely “to avoid 

litigating certain issues relating to certain 

products in this Investigation and to 

streamline this Investigation.” ■ 

EUROPE The Recycler Live, Prague 

Update: The Recycler 

Live Prague 

Dates change and a refreshed format and new features and 

elements will be introduced to The Recycler Live Summer 

Conference in Prague. 

The Recycler Live Summer Conference 

will no longer take place in Prague in 

September 2020, due to the continued 

public health risks and business disruption 

caused by the global COVID-19 pandemic. 

The Recycler Live Summer Conference 

will now take place at the Holiday Inn, 

Prague Convention Centre, from 20-21 

May 2021, and are now planning new 

features and elements to incorporate into 

the event. 

The Recycler Editor and Publisher, 

Stefanie Unland explains: “In March 

2020 we acted quickly and took the 

decision to delay The Recycler Live 

Summer Conference by four months 

in the face of the advancing pandemic 

and its implications for our sponsors, 

speakers and delegates. Since then the 

development of COVID-19 has been 

dynamic and unpredictable. While many 

regions are now gradually emerging from 

lockdown, we consulted extensively, and 

we cannot be confident that we could 

match sponsor, speaker and delegate 

expectations if we were to go ahead in 

September this year.” 

She continues: “May 2021 offers the 

strongest alternative, giving our sponsors, 

speakers and delegates time to recover 

and ourselves time to prepare fully for 

any new operational requirements. 

Feedback from the market indicates that 

having faced the considerable commercial 

challenges of 2020, our community will 

welcome The Recycler Live Summer 

Conference in May 2021 as an important 

event to for business recovery and forward 

progress next year.” 

Prague is a popular and proven 

destination city for events and has 

accessibility via road and rail from so 

many areas of northern and central 

Europe will be an advantage for many 

visitors at this time. ■ 



EUROPE RIS, InkCenter, Spain, MediaMarkt 

MediaMarkt in Spain adds InkCenters 

Retail Inkjet Solutions (RIS) has partnered with MediaMarkt to pilot its inkjet 

cartridge refill service at select store locations throughout Spain. 

While shopping, MediaMarkt customers 

can simply drop off their empty inkjet 

cartridges at the InkCenter service area to be 

refilled by a qualified service team member. 

"RIS is excited to be partnering with 

MediaMarkt, especially as environmentally 

friendly products and services are becoming 

more widely popular within the retail space," 

said David Lenny, President & CEO of RIS. 

"We recently formed our newest entity, Retail 

Inkjet Solutions Spain, and we believe that 

MediaMarkt offers a wealth of credibility and 

strategic thinking that complements our own 

personal approach. A less expensive way 

to print will really help many people having 

to work from home in the current 

Coronavirus situation." 

RIS has displayed a strong ambition 

to expand throughout continental Europe 

by working with several major retailers 

such as MediaMarkt. "Our goal is to bring 

exceptional quality ink and print clarity to the 

public, much more affordably," added Lenny. 

"MediaMarkt is an incredible brand to bring 

under the RIS InkCenter network and offers 

maximum eco-friendly exposure throughout 

European retail stores." 

The RIS InkCenter features a patented, 

precision refill system that professionally 

cleans, fills and tests each cartridge to ensure 

flawless performance while maximizing the 

number of times a cartridge can be refilled. 

With up to 70% cost savings, the InkCenter 

system aims to save customers time and 

money, while also helping the environment. 

"We are delighted to be launching our first 

InkCenter pilot programme in Spain with 

MediaMarkt," said Vincent Hormovitis, Vice 

President of Sales & Business Development at 

RIS. "Their management team is passionate 

about offering their customers unbeatable 

added value and service. After observing 

major retail market growth in a number 

of other European countries, we decided 

that now is the perfect time to develop a 

partnership with MediaMarkt so together 

we can better respond to consumer needs 

in Spain." 

RIS is confident that the ink cartridge 

refilling service will serve MediaMarkt 

customers very well and will lead to expansion 

into other locations. The InkCenter system 

is now available at several MediaMarkt 

stores including Madrid and Barcelona, 

and in Leon. 

"MediaMarkt is very proud to be part of this 

move by RIS. We are a consumer electronics 

company with a responsibility to offer our 

customers a range of environmentally friendly 

alternatives. Cartridge refill is a quality 

service that underlines our environmental 

commitment," said Henry Serrano, Head of 

Service Operations at MediaMarkt Iberia. ■ 


October 2020 

27


EUROPE ECS, The Greener Side, Circular Economy 

ECS expands to Australia, reports impressive growth and 

calls for increased efforts towards a circular economy 

Effective Consumable Solutions (ECS) announced the addition of a new distributor as part of their already 

successful distributor scheme and its collection arm, ECS The Greener Side (TGS), the Collector of the Year, 

has experienced exceptional growth for their toner cartridge recycling service despite current circumstances. 

The Remanufacturer and Collector 

of the year is delighted to announce 

the addition of Toner On Demand 

to their portfolio of distributors as their 

Authorised Distributor for Australia. 

Toner On Demand are one of the largest 

distributors of toners and inks in Australia 

who aim to provide superior quality at 

competitive prices. With an already large 

range of products, Toner On Demand 

will now gain complete access to ECS’s 

complete range of remanufactured, 

compatible and original consumables 

across all major manufacturer brands. 

Director Chris Fink added: “We’ve 

gained yet another fantastic partner 

in Toner On Demand as one of our 

authorised distributors – a Partnership 

which will be extremely beneficial 

to both sides. ECS’s remanufactured 

products will continue to grow their 

reputation overseas while providing our 

Partners’ customers with fantastic, high 

quality UK remanufactured toners 

at competitive prices” 

The company added that the benefits 

of being an authorised ECS Distributor 

go far beyond performance, profitability 

and convenience and that one of the main 

advantages of their distributor agreement 

is the ability to gain exclusivity within an 

area/region/country for their entire range 

of products. 

Where other areas of the recycling 

industry have struggled due to forced 

closures and difficulties to meet new 

COVID-19 operating requirements, 

The Greener Side said it has pressed on, 

working closely with more and more 

local authorities, OEM manufacturers 

and signing new government and council 

contracts. 

Adrian Lovatt, Director of Recycling, 

said that The Greener Side’s ability to 

operate seamlessly regardless of the change 

in circumstances, combined with their 

already high standard of service is what 

has allowed them to reach their recent 

achievements. 

Director of ECS, Chris Fink, said: 

“The Greener Side is a major branch 

of our business providing a key 

function in returning cartridges to our 

remanufacturing plant where they can be 

remanufactured into fully functioning 

products, reducing the amount of 

empty cartridges on the market that are 

incinerated or sent to landfill. TGS is also 

a major factor in our contribution to a 

UK circular economy, which has always 

remained one of our priorities.” 

The Greener Side recycle over 1,000,000 

toner cartridges every single year, 

preventing thousands of cartridges 

from entering landfill and reducing a 

potential enormous negative impact on 

the environment. The remanufacturer 

and recycler strives to reuse every single 

cartridge that it can, and even ones which 

cannot be remanufactured are stripped 

down to each raw material and recycled 

with their approved recycling partners 

who reuse each raw material in entirely 

new products. 

ECS has suggested that all industries, 

including the remanufacturing industry 

must increase efforts to push towards 

circularity - a more circular economy 

which reuses resources rather than 

requiring the constant use of new 

raw materials. The Study by The Pew 

Charitable Trusts suggests that at the 

worlds current rate of operation there 

will be double the amount of plastic 

on the market in 20 years’ time, while the 

amount of plastic entering our oceans will 

have tripled. 

ECS’s Director Felicity Rabbitte said: 

“Working towards a complete circular 

economy will enable us to reduce the 

amount of plastic entering our oceans by 

80%, reduce greenhouse gas emissions 

by 25% and create thousands of jobs, 

however, at our current rate of production, 

combined with our methods of packaging, 

we’re going in the opposite direction to 

where we should be heading.” 

For our industry, ECS suggests that the 

use of remanufactured cartridges and 

increased level of recycling are becoming 

more necessary in order to combat the 

consequences of our current levels of 

pollution. The remanufacturer has also 

suggested three major goals to keep in 

mind for all businesses: 

• Eliminate plastics which are not 

necessary – in particular the plastics 

used in packaging 

• Design effective products – ones that 

are made of materials that can and 

will be recycled and don’t use any 

product that cannot be reused 

• Innovative – create business models 

and actions which work towards a 

circular economy rather than away 

from it 

During their own processes, ECS 

explained, that not a single material goes 

to waste during their remanufacturing and 

recycling processes, even parts which are 

no longer required or are damaged. These 

specific items are sent to their approved 

recycling partners who make further use 

of the materials, therefore prolonging their 

lifecycle and reducing the need for more 

raw materials. ■ 



ASIA Awards, Zhuhai, Apex, Innovation 

Apex receives five awards 

The company received five awards at the ZSIA annual 

meeting 2020 held recently. 

The Zhuhai Software Industry 

Association (ZSIA) held the 20 th 

anniversary ceremony in the Zhuhai 

Holiday Resort Hotel. More than 200 

people including IT department leaders, 

special guests, business representatives and 

media representatives attended the meeting. 

At this annual conference, the ZSIA 

reviewed the brilliant achievements for 

the past 20 years in industry development 

and commended the entrepreneurs with 

outstanding contributions, outstanding 

figures and enterprises, and innovative 

products in software and IC industry in 

Zhuhai, aiming to inspire greater passion 

for the peers, devoting themselves to the 

software development. 

During the awards ceremony, Apex 

received five awards. The company 

commented on the wins: “All the 

laurels given to Apex means the high 

recognition for our comprehensive 

strength in the printer aftermarket industry, 

and fully embodies the Apex R&D 

capabilities and competitiveness 

in innovation technology.” 

“As always, Apex will continue to focus 

on the development of IC industry, seize 

the opportunity in information technology 

and innovation industry and help to build 

the Zhuhai model in ecological economic 

development, realising independent control 

of key core technologies in the industry and 

making its effort to the construction of the 

Guangdong-Hong Kong-Macao Greater 

Bay innovation centre,” Apex added. ■ 


October 2020 

29


GLOBAL Ninestar, Automation, Production, Employees, Blue Angel 

A busy month for Ninestar…. 

The company has had a busy month receiving prestigious Blue Angel Environmental Award, announcing the first 

Chief Printing Officers, adding a new automated production line in its factory and announcing the start 

of the building project for its employee complex. 

G&G, a leading provider of printing 

consumables has announced that their 

range of replacement HP / Canon 

cartridges has received the prestigious 

Blue Angel certificate for environmental 

excellence. 

The Blue Angel award is issued to 

products that meet a high standard of 

ecological performance. Certified products 

are recognized for achievements such 

as efficient energy consumption, use of 

recycled paper and recyclable materials, 

and low waste. Systems must meet strict 

regulations for emissions of dust, heat, 

ozone, and noise. 

Started in 1978, the Blue Angel is an 

environmental certification recognized 

and respected worldwide. Backed by the 

German federal government, the Blue 

Angel is supported by the Environmental 

Label Jury, the Federal Ministry for the 

Environment, Nature Conservation, 

Building and Nuclear Safety, the Federal 

Environmental Agency and RAL gGmbH. 

It highlights products that are more 

environmentally friendly than alternative 

products. In addition, products with the 

Blue Angel label fulfil their intended 

function to a high level of quality. 

G&G said it is China’s first-ever 

compatible printing supplies brand to 

receive Blue Angel certification. “The 

standards set by the Blue Angel place a 

particular focus on examining the impact 

that products have on the environment, 

which require G&G to design and 

manufacture products with environmental 

responsibility in mind,” said Ni Ming, 

Director of Ninestar Quality Management 

Department. “We are honoured to 

receive this certification because it is 

promoted by respected, independent and 

credible German public institutions.” 

Ninestar continues to invest in the 

manufacturing automation and has 

recently launched a new fully automated 

production line dedicated to the assembly 

of patented and dependable replacements 

for HP CF226 series toner cartridges. 

Ninestar explained that implementation 

of this line was to stabilise quality and to 

keep up with the demand for Ninestar’s 

popular product, its patented replacements 

for HP CF226 series, which feature 

Ninestar’s latest patented workaround for 

the Canon dongle gear products. 

“We believe that the opening of this 

new fully automated line will elevate 

customer benefits to the next level,” said 

Johnson Qiang, Vice General Manager of 

Ninestar Image and Vice General Manager 

of Printing Consumables BU, Ninestar 

Corporation. “This new intelligent 

manufacturing line supports fast delivery, 

increased cost efficiency and consistent 

high quality standards. We’re confident the 

products manufactured by this new line 

will amaze our partners and users.” 

Ninestar began investing in automation 

in 2012. Today, much of Ninestar’s ink 

cartridge production has been automated 

and four fully automated toner cartridge 

production lines have come online. 

The first CPO announced was Joewan 

Salihi, the Creative Director of Jox Creative 

Studio from Berlin, Germany. This was 

swiftly followed by the second winner, 

Jesaeng Hospital, a well-renowned medical 

centre located in Seoul, South Korea. 

Although any individual, organisation 

or company can apply for CPO, Jesaeng 

Hospital’s participation was still a 

surprise and welcome news to G&G, 

the company said. 

The Ninestar employee residential 

project is located on 78,000m2 of land in 

Pingsha Town, Zhuhai, near the popular 

Wenloushan Park. The land was acquired 

by Ninestar in December, 2019 for CNY 

634 million (€78 million / $92 million). 

The employee residential project is located 

3.5 kilometers away from Ninestar’s highend 

Printer Manufacturing Base. Once 

opened the commute time will be greatly 

reduced to just 10 minutes. 

In a deal recently signed between Ninestar 

and Foshan based Country Garden, the 

property development and management 

company will firstly develop and then 

operate the Ninestar residential project. 

With 125,000 employees and revenues 

of $33 billion (€27.9 billion), Country 

Garden, is an experienced developer and 

operator of residential communities and 

in 2018 ranked 353rd in the in Fortune 

Global 500 List. 

Ninestar excited about this latest project, 

said: “Cost of living often is top of mind 

for talents considering locating for work. 

Ninestar’s development on this project aims 

at attracting and retaining more talents 

by providing them with satisfactory and 

affordable housing. Ninestar hopes this 

would result in the company’s sustained 

success and more happy staff.” ■ 



ASIA Topjet, Ninestar Corporation, Zhuhai 

Topjet seals the 

roof on their new 

industrial park 

On 3 August Tony Zhou, the founder 

and the members of the Topjet board 

celebrated the roof-sealing of the new 

industrial park. 

The new industrial park will become 

operational in May 2021 following the 

roof sealing or topping out ceremony. 

Topjet said: “This ambitious project was 

envisioned in response to the domestic 

and global need for better quality and 

cost-effective products. Every aspect of 

the new estate has been designed to suit 

intelligent equipment and innovative 

development.” 

“Topping Out” or sealing the roof is 

a builders' rite traditionally held when 

the last beam (or its equivalent) is placed 

atop a structure during its construction. 

In modern times it has come to mean the 

finishing the structure of the building. 

Established in 2009 the company has 

been in the business of development, 

production and sales of printing 

consumables such as toner cartridges 

and ink cartridges with strong overseas 

markets. Topjet exports account for 90% 

of their total revenues mainly to the USA. 

In 2017 the Ninestar Corporation 

took a 49% stake in the company 

which was later increased to 51%, but 

in April 2020, Tony Zhou, the founder 

withdrew from the agreement for the 

Ninestar Corporation to acquire 100% 

of the company. ■ 

EUROPE Asolvi, New Hire, 

Business, UK 

Asolvi hires in 

the UK 

The company announced last month 

on LinkedIn the appointment 

of Kevin McNally to the position 

of UK Sales Director. 

In its announcement Asolvi said that 

McNally has 25 years experience within 

the industry, starting his career with 

Electroversal, a company specialising in 

delivering component level electronic 

repairs for the likes of Canon, HP and 

Apple. He then worked for a number of 

MPS providers like Annodata and First 

Choice Office Solutions. 

McNally returns to Asolvi strengthening 

the UK sales team, following the recent 

acquisitions of Vantage Online, Purpose 

Software and PC Data. 

Commenting on the appointment, Asolvi 

Chief Sales & Marketing Officer Tony 

Milford said: “We're thrilled to welcome 

Kevin to this new role. His experience, 

connections within the industry and 

understanding of our markets will be of great 

benefit to both clients and our own business. 

I know Kevin is keen to reconnect with as 

many key clients and friends around the UK 

and Ireland as quickly as possible, and I look 

forward to working with him as we continue 

to ensure our solutions and services play a key 

role in supporting our clients through these 

most unique of times.” ■ 


October 2020 

31


EUROPE Synaxon, Print-Rite Pelikan Solutions, New Hires 

Print-Rite Pelikan expands Synaxon relationship 

and announces new hires 

Following the successful launch with Synaxon UK, Print-Rite Pelikan Germany have 

expanded the relationship to launch the Pelikan printing supplies range with Synaxon AG in Germany. 

This partnership will mean that Synaxon 

dealers in Germany will be able to access 

and supply their customers with the Pelikan 

brand laser toner cartridges, ink cartridges, 

ribbons and labels and from August 

onwards, the Pelikan bio-based cartridges. 

Steve Weedon, CEO of PrintRite Pelikan 

GmbH commented: "We are very excited 

about the launch with Synaxon Germany. 

There is a natural synergy between their 

approach to the market and their dealers 

and the way we have been developing our 

business in Germany and across Europe". 

Weedon went on to say: "The Pelikan brand 

delivers consistent high quality, backed up 

by a three-year guarantee. In fact, the Pelikan 

brand was actually founded in Germany 

nearly 180 years ago and as such it has 

incredible brand recognition with End Users 

and Dealers". 

Synaxon’s members will be automatically 

approved to join the Pelikan Rewards Club. 

This is a rewards programme which allows 

dealers to claim points for every Pelikan 

product that they sell. The points can be 

accumulated and claimed against hundreds 

of products and gifts. 

Print-Rite Pelikan said that in addition to 

rewards for dealers, Pelikan have gone even 

further to help dealers win business and retain 

customers by extending the Pelikan Rewards 

Club to end user customers. They too can 

register to benefit in exactly the same way. 

When asked to summarise his strategy for 

growth in Germany Weedon said: “This is 

an incredibly exciting time. We have joined 

forces with Synaxon Germany, who are very 

strong and well placed to help customers 

benefit from Pelikan printing supplies. We 

have a fantastic way of rewarding dealers and 

end-user customers and to help increase repeat 

purchase with our Pelikan Rewards Club 

and we have a robust channel pricing strategy 

which helps encourage high margin sales. 

“But there’s more - in August we will 

finally launch the Pelikan bio-based cartridge 

range. These amazing new products will 

change the game! 48% of the toner powder 

is derived from organic material and 57% 

of the actual plastics are also derived from 

organic materials. The cartridges are specially 

designed to be remanufactured using 

standard parts and of course we want to 

collect them and do exactly that. 

“But, if they were to end up in landfill 

they would actually start to decompose 

at around 180 days in typical composting 

conditions. These new Bio Based cartridges 

will completely change the game and any 

end-user customer who genuinely cares 

about the environment or has serious CSR 

targets or ambitions simply has to consider 

using them.” 

The company also announced new 

additions to its management team. 

Print-Rite Pelikan Solutions announced 

that Henrik Montgomery joins the 

management team as Chief Finance 

Officer (CFO). 

Montgomery was born in Sweden, studied 

at Leeds and Bremen Universities and has a 

passion for business and numbers. He has 

held senior positions in finance and business 

controls and is CIMA qualified. 

He will be based in the Print-Rite Pelikan 

Solutions offices in Hannover. 

“Henrik joined us in March and has 

done a great job getting to grips with this 

industry”, said Steve Weedon CEO. “He 

has a lot of experience, gets involved, is a 

great communicator and has already made a 

significant contribution to our business.” 

Based in the company’s Nottingham and 

Hannover offices, Collings joins Print-Rite 

Pelikan Solutions as its new SAP, IT Officer. 

Neil is a 25-year veteran working with SAP, 

a software platform to organise and control 

large global businesses. 

“If you have a fighter jet you better get 

a good pilot, and we got the best” said 

Steve Weedon CEO of Print-Rite Pelikan 

Solutions and Print-Rite Europe Limited. 

The company said that Neil’s contribution 

to take the platform forward in a few short 

months has been at a break-neck pace 

that has improved customer service as 

well as provided state of the art inventory 

management controls and EDI customer 

connections. 

“We still have a lot to do and the emphasis 

is on customer services and great customer 

experiences,” said Collings. 

Print-Rite Pelikan Solutions added: “Neil 

enjoys biking, and running and obviously 

Lycra as he is often seen wearing numerous 

colours of shorts and shirts in the office, 

however he found time recently to hook up 

the SAP system to Synaxon AG systems as 

the two companies contracted to supply 

and distribute the Pelikan brand of laser and 

inkjet products.” 

Synaxon AG has 2616 resellers in their group 

based in Germany and follows the earlier 

business partnership with Synaxon UK. ■ 



EUROPE Tonerdumping, Lexmark, 

Printers, MFPs 

Germany’s 

Tonerdumping 

becomes 

Lexmark partner 

Tonerdumping has recently 

become a Lexmark Partner, 

expanding the company’s offering 

to include printers. 

The COVID-19 pandemic has fuelled a 

strong demand for printer’s as home offices 

are set up and offices adjust and change to 

new smaller work groups etc. Supply chain 

issues has led to channel delays for some 

products. Tonerdumping took action and 

reent was appointed a Lexmark partner. 

In a blog, Daniel Orth wrote: 

“Tonerdumping has officially been a 

Lexmark partner for a few months and 

we therefore have access to a few special 

conditions. However, stocks are also scarce 

here. Lexmark is now a printer brand that 

has discontinued its inkjet range and only 

produces laser printers.” 

In regards to stock levels, Orth 

continued: “For the home offices, either 

a black and white printer, a black and 

white multifunctional device or a colour 

multifunctional device is suitable. The 

multifunctional devices and colour 

printers are currently sold out. However, a 

replacement has been ordered and should 

arrive in the next few days.” ■ 

EUROPE PCL Direct Group, UK, Relocation 

PCL completes their move 

Taking to LinkedIn, UK based PCL Direct have confirmed that their move 

to new premises is complete and they are open for business. 

PCL Direct is a “Dealers only” provider 

of OEM and Generic products including 

Print Monitoring Software and bespoke 

technical solutions for the MFP and 

Printer markets. 

In an interview with The Recycler in 

February 2020, Ian McIntyre, Sales 

Director at PCL Direct Group said 

“We have invested a lot of time and money 

during the past 18 months, which is 

now paying dividend. The company has 

GLOBAL Katun, Partnership, Distributor 

Katun partners with TSC 

been growing by 33% year on year for the 

past three years, with revenues forecast 

to achieve more than £5 million ($6.5 

million/ €5.5 million) in 2021. I think we 

are bucking the trend at the moment.” ■ 

The new premises are located 20 minutes 

away at: Units 1 & 2 Eastboro Fields, 

Nuneaton, West Midlands, CV11 6GL, 

United Kingdom 

Tel. Number - +44 (0) 2476 66 33 66 

Email - sales@pcl-direct.com 

Katun Europe has announced a new partnership with TSC Auto ID 

Technology Co., Ltd. (TSC) to enhance its portfolio with barcode printers. 

Katun Europe launched a range of 

Barcode Label Printers thanks to the recent 

distribution partnership with TSC Auto 

ID Technology Co., Ltd. (TSC), a global 

supplier of high-quality barcode printers. 

“TSC products stand out for their userfriendly 

design and rugged durability,” 

said Heidi Boller, Katun EAME General 

Manager. “We are very pleased to offer our 

customers this new addition to our product 

portfolio.” 

The company is comprised of twoindustry-leading 

brands, TSC and 

Printronix Auto ID and has over 65 years 

of combined industry experience. Rooted 

in Taiwan, TSC serves the world and since 

its establishment in 1991, TSC has sold 

more than five million bar code printers to 

customers in the automatic identification 

system industry market globally. ■ 

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October 2020 

33

FEATURE 

Hubei Dinglong celebrate 20 years 

in 2020. The lucky 202020. 

As 2020 opened, Hubei Dinglong was preparing to celebrate twenty years, a milestone in today’s 

industry, but the virus took hold and the company, like the rest of the industry has had to face 

many challenges. A 20-year anniversary is a milestone that should not go unspoken. As the company 

marks this important milestone it is time to look back on the business growth, accomplishments 

and relationships built with customers, staff and the community. 

Founded in 2010 by Mr. Shuang Quan 

Zhu and his brother, the company is best 

known for their chemical toner. But in the 

early days Hubei Dinglong (HDL) actually 

started out manufacturing charge control 

agents for Japanese toner manufacturers. 

The colour toner project only got 

underway in 2005 and it was 2011 before 

colour toner was available commercially 

and another year before it was available 

internationally. Today HDL produces 

thousands of tons of toner and an 

awful lot more! 

In 2005 chemical toner was exclusively 

for the OEMs who either developed 

the toner themselves or with their 

OEM manufacturing partners. Some 

commentators felt that chemical toner 

would be the beginning of the demise of 

the aftermarket who could not produce 

FEATURED 

A R TIC L E 

chemical toner or afford the $50 kilo price 

point. Spherardised pulverised toner 

because the toner of choice that met 

the need for finer particle size and a 

lower price point. 

It was a heady time as manufacturers of 

pulverised toners looked at entering the 

chemical toner market. In India, NAND 

IPL were starting from the ground up 

to build a chemical toner business with 

consistent quality ad an affordable price 

point, but never really got the in depth 

commercialisation off the ground to 

capture significant market share. 

For the winners, the rewards were strong, 

but the challenges were many. On paper, 

chemical toner is a simple process, but 

The focus is across functional chemical 

materials, integrated circuit design and 

process, aftermarket print consumables 

and research and development. 

▲ Mr. Shuang Quan Zhu 

the manufacturing technology, materials 

development and the manufacturing 

process all had to be developed from 

scratch. The biggest challenge of course 

was the huge amount of intellectual 

property wrapped around chemical toner. 

But there is much more to HDL than toner. 

The focus is across functional chemical 

materials, integrated circuit design and 

process, aftermarket print consumables 

and research and development. Today 

Hubei Dinglong is a national high-tech 

enterprise, national tech innovation model 

enterprise, national intellectual property 

rights model enterprise. 

From their headquarters in the Wuhan 

Economic and Technological Development 

Zone, the group has expanded and now 

has over 10 wholly-owned or holding 

controlled subsidiaries, with businesses 

in Wuhan, Yangtze River delta area, Pearl 

River delta area, etc. 



In 2010 the company listed on the 

Shenzhen Stock Exchange and currently 

the group’s equity capital is almost RMB 

1 billion and total assets almost RMB 4 

billion ($58.47 million/ €49.54 million). 

The group currently develops more than 

100 high-tech products in international 

high-end segments, including CPT, 

Application Specific Integrated Circuit 

(ASIC) and System On a Chip (SOC) 

chips, Magnetic Carrier, Charge Control 

Agents (CCA), Primary Charge Rollers 

(PCR), Doctor Blades (DR), compatible 

cartridges and parts, etc. 

The heart of the business is the diligent 

focus on research and development and 

understanding intellectual property. 

HDL currently holds 540 domestic and 

overseas patents and more copyright on 

more than 60 integrated circuit (IC) layout 

designs and software, and eight national 

industry standards. 

Mastering key materials of upstream 

industry chain and core process technology, 

Hubei Dinglong has is uniquely placed 

to cooperate with the top 500 global 

enterprises providing supply chain service 

for international high tech enterprises. 

Going forward Hubei Dinglong will continue to 

focus on value extension and customer service. 

Going forward Hubei Dinglong will 

continue to focus on value extension and 

customer service. Lay solid foundation on 

printing consumables, realize dream of 

chips & displays. Based in China and facing 

the world, Hubei Dinglong will grow as a 

global integrated supplier of aftermarket 

printing consumables . 

Specialists in the Purchase 

of Unused OEM Toner for 

over 10 years 

Purchasing 

WE BUY SURPLUS UNUSED PRINTER TONERS & INKS 

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October 2020 

35

FEATURE 

In Europe Hubei Dinglong is represented 

industry veteran Ian Copsey. Here is his take 

on working for HDL: 

I sometimes struggle to believe that 29 Years 

ago when I first became involved with the 

European Cartridge Remanufacturing 

business that OPC Prices were $13.75 

(€11.64) for an HP SX OPC and a typical 

Kilo of HP Mono Toner was $30 (€25) - 

1991 was a long time back and yes my hair 

was darker! 

The importance of this journey in our 

industry has helped me appreciate today what 

European toner cartridge remanufactures 

need and want from a sophisticated chemical 

colour toner manufacturer like Hubei 

Dinglong Co., Ltd. 

Having spent the last eight years 

representing Hubei Dinglong Co., Ltd in 

pursuit of European business it is clear to 

see they can meet the high standards of 

performance & service required by European 

Remanufactures. 

As in all business, integrity, honesty and 

transparency are the key aspects of a customer 

relationship. I think for some European 

customers these can be the biggest challenges 

to overcome when working with Asian 

suppliers. What I find particularly rewarding 

is that many customers we started with eight 

years ago still work with us today and those 

that were the “slow adopters” in 2015 are now 

the happy customers in 2020. 

Having personally supported numerous 

customer visits and audits to our facility 

in Wuhan it is clear the biggest surprise for 

most visitors is the level of investment made 

into R&D in both staff and equipment but 

also time taken to test and reverse engineer 

the OEM Toner or Carrier. Often customers 

depart from these visits with a very different 

view of who and what Hubei Dinglong is 

as a company. They then understand we 

are a Chemical Company that came to the 

Imaging Industry 20 years ago and now lead 

the development of sophisticated chemical 

colour toner through significant investment. 

High quality product performance is a 

given in 2020, but the expectation to meet 

ongoing product continuity and offer a Toner 

that can sit within a customer’s BOM and 

offer same output for its entire life cycle is 

another challenge. For this reason, we always 

offer customers a certificate of analysis for 

each order / batch of toner they purchase, 

thus assuring the performance is the same 

compared to the original product they 

specified and tested Months or Years ago. 

This open and honest approach has 

certainly won us praise and confidence 

Of course, at times raw materials or 

production sites can change based on 

external factors. However, we always advise 

our customers and give them the chance to 

re-verify material in the unlikely event of a 

change. This open and honest approach has 

certainly won us praise and confidence from 

many customers as was the case with our 

recent Brother Toner transition. 

It is rewarding to read below the positive and 

supportive comments from our customers 

as they congratulate us on our 20 Year 

Anniversary within the imaging industry – 

From a UK customer – “We have had 

a very successful partnership with Ian 

Copsey & Hubei Dinglong for over 5 years and 

find them to be a reputable company that 

supplies high end Laser & Copier Toner Powder 

which is supported by professional Sales & 

Technical Teams who are readily available to 

show support if and when required. Supplies of 

product are available through their European 

Distribution network which means orders for 

product can be turned around from point of 

order within 2/3 days. As a company we would 

like to congratulate them on their 20 th 

anniversary and are looking forward to the next 

5 years in our partnership.” 

From a European customer 

- “Our company is working with 

HUBEI DINGLONG group since a long time. 

The quality of HUBEI DINGLONG chemical 

colour toners is highly appreciated and 

corresponds to the high quality standard we 

need to satisfy our customers. The strength of 

HUBEI DINGLONG is also coming from a 

strong involvement on new products, the wide 

range of products and the excellent service 

provided. We are focusing on future and are 

still sharing many projects. Reliable partners 

allow us to offer our customers the best cartridges 

quality and HUBEI DINGLONG is one of 

the successful partnerships we are building with 

our suppliers.” 

From a European customer 

- “Working with Hubei Dinglong has 

been a pleasure since I joined the company in 

2017, especially with Ian our main contact. 

Their professionalism, honest feedback and their 

knowledge of our product portfolio needs makes 

our co-operation easy. I really trust we will work 

together for many years to come. 

From a German customer 

– “We have been using Hubei Dinglong 

toner, in our products since their early days in 

Europe, almost 7 years ago. This color 

polymerized toner has a high level of consistency 

and printing characteristics equal to or better 

than OEM toners. The technical support thru 

Ian and their technical division from China 

displays true devotion to customer satisfaction.” 

Summary - In a challenging market it is 

particularly re-assuring to read these positive 

and supportive comments. Our customers 

sell on their own brand and thus promote 

as a European sustainable product. Hubei 

Dinglong is proud to be part of their story 

albeit for many a silent partner. We look 

forward too many more productive Years with 

our European Remanufacturing clients. ■ 

www.dl-kg.com 

hbdl@dl-kg.com 




October 2020 

37

FEATURE 

HP offers a deal to 

European remanufacturers 

HP has been reaching out to European remanufacturers to encourage 

them to support an OEM voluntary agreement and offers a new 

exclusive programme. 

FEATURED 

A R TIC L E 

HP has been reaching out to European 

remanufacturers to garner support for 

the Voluntary Agreement (VA) OEMs, 

Remanufacturers, EU officials and others 

are currently negotiating ahead of the 

January 2021 deadline. In the event that 

a VA is not concluded the EU would 

introduce legislation as part of “The Green 

Deal” published earlier this year. 

The OEM’s (Brother, Canon, Epson, 

HP, Konica Minolta, Kyocera, Lexmark, 

OKI, Sharp, Toshiba and Xerox) meet 

through their EuroVAprint ASBL which is 

a non-profit association grouping all major 

manufacturers of imaging equipment that 

operate in Europe. 

EuroVAprints current President is HP’s 

Sara Rodriguez Martinez who is on 

record of favouring “a VA over regulation 

because a specific understanding and the 

technological knowledge will most probably 

not be reflected to a sufficient extent in 

a regulation” and that a “VA would be 

timewise more efficient than a regulation” 

The VA was originally signed in February 

2011 and applied to hardware and did not 

include consumables (cartridges), which 

came under the WEEE directive later. 

In discussion a new agreement aims to 

reduce the environmental footprint 

of imaging equipment and consumables 

and help customers make informed 

choices during purchase and usage of 

the equipment and consumables. 

For the first time European remanufacturers 

are now being engaged to discuss how a VA 

would only be applicable to the signatories 

and supporters of the new VA. 

Currently, 3T Supplies AG/Peach, ARMOR 

SAS, Clover Imaging Group, Delacamp, 

KMP AG and Printerre are in negotiations 

regarding both the VA and a series of Bilateral 

Agreements (BA) between the respective 

OEMs and the aftermarket supporters. 

The BA’s would come into force once the 

VA was agreed. 

A person familiar with both the VA and BA 

told The Recycler that HP would be proposing 

a new programme to Remanufacturing 

companies under a bilateral arrangement, 

where the remanufacturer is a supporting 

signatory to the VA. The BA would be 

offered on commercial reasonable terms (not 

For the first time European remanufacturers 

are now being engaged to discuss how a VA 

would only be applicable to the signatories and 

supporters of the new VA. 

yet disclosed) but could include access to 

OEM empty cartridges, OEM chip resetting, 

functioning ink or toner level gauge, for 

printing with reused cartridges in OEM 

signatory products. 

A BA would be a separate agreement between 

HP and the remanufacturing company for 

this programme. 

ETIRA, the European Toner and Inkjet 

Remanufacturers Association commented on 

a recent EU study (Task 1-7 assessment) on the 

deliverables of the last Voluntary Agreement. 

They found: 

• Cartridges create 2.5% of total small and 

medium electronic appliances’ waste 

• Both the Small Office (SOHO) 

and home printer repair rate is zero 

• The average operating time for home 

printer usage is only five hours during 

its expected four years’ life. 

• The average total operational cartridge 

life is just 19 minutes 

• Globally, the recovery thresholds for 

producers are far from being reached, 

and some OEM’s still incinerate 100 % (!) 

of what they recover 

ETIRA commented on the report 

“it is shocking to see that today you need 

26 cartridges to print 10,000 pages vs. just 

one cartridge 20 years ago!” 

Regarding the VA, “ETIRA fears that 

it will be close to impossible for a Voluntary 

Agreement to achieve these objectives.” 

“It is a crucial time,” said David Connett, 

Partner at Connett & Unland GbR and 

a member of the ETIRA board. “If an 

agreement can be reached, a VA could 

be in place as early as next year but would 

only be binding on the signatories. Nonsignatories 

would not be obliged to abide 

by the VA or be able to benefit from any 

OEM bilateral agreements. 

Legislation on the other hand, would cover 

the whole industry and ensure everyone is 

operating by the same rules in a similar way 

to the motor industry, but it will take longer 

to put in place. 

Market forces and the COVID situation has 

the OEMs with their backs to the wall at the 

moment. The market is rapidly changing 

and their old linear business model no longer 

appears to be fit for purpose in the 21st 

century. It is my view that the OEM landscape 

will change rapidly over the next three to five 

years with as few as eight OEMs surviving. 

A VA will enable them to kick legislation into 

the long grass and avoid the long overdue 

dismantling of the linear business model.” ■ 



30. 1. – 2. 2. 2021, Frankfurt am Main 

paperworld.messefrankfurt.com 

Trade Fairs work 

As we KickStart 2021 make sure 

Paperworld / Remanexpo is on 

your agenda. Here’s why: 

Fostering personal relations is a key aspect of 

business and any trade event. To see, touch and 

order or sell new products and where to get lots 

of inspiration. A day at the show is as busy as a 

week in the office, but the buzz, the ideas, the 

opportunities make it worthwhile. 

Messe Frankfurt events - all under safe conditions: 

• Covid-19 conformed hygiene and safety programme 

• Space - 600,000 square metres – equivalent 

to 84 football pitches 

• Fresh air refreshed up to five times per hour. 

• Wider aisles and a one-way system 

• High-ceilinged exhibition halls 

• Contactless access controls 

• Electronic admission tickets and payment 

See you in Frankfurt 

30 Jan – 2 Feb 2021 

Powered by 

Visit www.therecycler.com/live 

for more information 


October 2020 

39

PRODUCTS & TECHNOLOGY 

GLOBAL CET Group, New products, 

Aftermarket 

EUROPE IR Italiana Riprografia, Drum Units, Cartridges, Remanufacturing 

CET announces 

latest products 

The company has launched new 

products for use in various copier 

machines as well as announcing 

instruction videos. 

Latest products announced by CET 

include replacement black and colour 

drum units for use with Konica 

Minolta DR-313K drums. 

Also available now are drum rebuild 

kits for use in Canon GPR-55 

cartridges, which consist of replacement 

OPC drum, drum cleaning blade, 

primary charge roller and drum chip. 

The product range was further 

expanded with new build drum units 

for use with Kyocera DK-150/170, Sharp 

MX-40NUSA and Ricoh D244-2209. 

CET added heater plates to its 

product range for use in Brother 

DCP-L5500D/5500DN/5502DN/ 

5600DN/5602DN/5650DN/ 

5652DN/6600DW, Brother 

HL-5580D/5585D/5590DN/ 

L5000D/5100DN/5100DNT/5102DW, 

Brother HL-L5200DW/5200DWT 

/5202DW/6200DW/6200DWT/62 

02DW/6250DN/6250DW, Brother 

HL-L6300DW/6300DWT/6400D 

W/6400DWT/6002DW, Brother 

MFC-8530DN/8535DN/8540DN/ 

L5700DN/5700DW/5702DW/5750DW, 

Brother MFC-L5755DW/5800DW/5802 

DW/5850DW/5900DW/5902DW/6700 

DW/6702DW and Brother 

MCF-L6750DW/6800DW/6900DW 

/6902DW devices. 

CET also launched instruction video 

for its replacement drum unit rebuild kit 

for use with Canon GPR-55 cartridges. 

The video is also supported with 

instructions on how to use the kit as well 

as all product details. ■ 

The video can be 

watched here, by 

scanning the QR code. 

IR Italiana Riprografia 

expands product line 

The company has announced new compatible toner cartridges and new 

remanufactured drum units for use in Ricoh and Konica Minolta devices. 

IR Italiana Riprografia has extended 

its product portfolio with new 

compatible toner cartridges for use in 

Konica Minolta Bizhub C360i devices 

with page yields of 28,000 for the black 

and colour cartridges. 

Completing the range are also new 

remanufactured black and colour drum 

units for use in the above-mentioned 

devices. 

The company’s Konica Minolta range 

was further expanded with the addition 

of remanufactured drum units for use in 

Konica Minolta Bizhub C552 machines. 

Available are all CMYK colours. 

IR Italiana Riprografia also widened 

its product portfolio with new 

remanufactured drum units for use in 

Ricoh Aficio MP C3004 devices. The 

company has now remanufactured black 

and colour drum units available. Also 

added to the range were remanufactured 

drum units, black and colour, for use in 

Ricoh Aficio MP C3003 devices. 

IR Italiana Riprografia is proud to 

say that both compatible toners and 

remanufactured drum units provide not 

only “OEM equivalent print quality,” 

but also “100 percent compatibility” with 

OEM products, as well as “significant 

savings” over the OEM. The compatible 

toner cartridges also offer MSDS in 

compliance with REACH. 

Additionally, these items are produced 

“in a certificated environment” 

including the ISO 9001:2015 quality 

management system certificate; the ISO 

14001:2015 environmental management 

system certificate; and the BS OHSAS 

18001:2007 occupational health and 

safety management system certificate. 

The product performances of several 

items distributed by IR follow the 

standards set by STMC and ISO 19752 

and ISO 19798. The company added 

that its products are in compliance with 

the RoHS II directive (when required). ■ 

For more information on the 

above-mentioned new remanufactured 

drum unit and compatible toners 

or any other products 

in IR Italiana 

Riprografia’s product 

range, please scan the 

QR code: 



EUROPE Biuromax, Thermal Rolls, New products, Bisfenol-free 

Biuromax adds thermal rolls to product line 

The company has added a brand new product line to its portfolio, Bisfenol-free thermal rolls for cash registers. 

Thermal rolls are receipts in cash registers 

at every shop or service point that are 

obliged to keep sales records. Regardless 

of goods or services offered these rolls 

are a necessary part of office equipment. 

Biuromax explains: 

What are thermal rolls? 

These are currently the most popular 

option of a cash receipt printout. The rolls 

are made of paper that is covered with a 

chemical layer that prints when heated. 

Advantages of such method is printout 

speed and quality. This characteristic paper 

is wound on a roll and used in many other 

printing devices: cash registers, payment 

terminals, shop printers, parking meters 

etc. We all come across these technologies 

every day, namely printed thermal 

receipts. Meanwhile, recent research shows 

that receipts printed on thermal foil with 

use of BPA are harmful to people's health. 

BPA & BPS FREE 

Above-mentioned harmfulness of BPA 

thermal rolls has been analysed by a series 

of independent research teams worldwide. 

Their results clearly confirm scientists' 

fear: any paper used to manufacture a 

cashier roll, containing Bisfenol A (BPA) 

and Bisfenol S (BPS) is dangerous to health. 

The above-mentioned harmfulness of BPA 

thermal rolls has been analysed by a series 

of independent research teams worldwide. 

Biuromax believes that their results clearly 

confirm scientists' fear: any paper used 

to manufacture a cashier roll, containing 

Bisfenol A (BPA) and Bisfenol S (BPS) 

is dangerous to health. The latter is the 

reason why use of BPA & BPS in thermal 

rolls was forbidden in all EU countries, 

starting from January 2, 2020. All receipts 

handled from that date need to be free of 

this substance. BPA/BPS FREE products 

to cash registers can be found in our offer. 

In May 2020 Biuromax started 

cooperation with the biggest thermal 

roll manufacturer in Poland which allows 

the company to offer competitive pricing, 

fast stock delivery and high quality 

durable print reproduction as standard. 

Our cash register rolls are safe to use and 

comply with latest standards. 

Biuromax, pleased with this new 

addition, said: “Our offer includes thermal 

rolls that are made of certified, bisfenolfree 

thermal substance. We also execute 

personalised orders - black and white or 

multicolor rolls with individual design. A 

company logotype can be included for a 

personalized fiscal paper (which may turn 

into a distinguishing company feature in 

the market). Customised receipt sizes are 

available for all non-standard parameters of 

sleeve (thimble).” 

Thermal rolls are required to be durable 

and long life print reproduction. Biuromax 

says it guarantees its readability and 

durability for up to five years (under 

appropriate storage conditions). Benefits 

for longer lasting print images make it 

easier for people to manage warranties, 

reconcile future tax issues and many more. 

These benefits not only save time and 

money but decrease the burden on the 

environment by eliminating the need to 

photocopy multiple receipts onto more 

stable printed paper. 

The proper condition, aesthetics and 

durability of rolls depend on original 

packing. Rolls are welded with shrinkwrapped 

film in 10/8/6 pieces as standard. 

The rolls' quality - monitored and repeated 

regularly - stands behind failure-free use of 

printing devices for many 

years, Biuromax added. ■ 

To contact Biuromax, 

scan the QR code here: 

EUROPE Aster, Cartridges, New Products 

Aster launches new solution 

The company has released its latest solution for use in HP Laser devices. 

The latest announcement from Aster 

is a replacement toner cartridge for use 

in HP Laser 408dn and HP laser MFP 

432fdn devices. The monochrome 

cartridges come with chip and are 

available in two different page yields. 

The “A” version of the cartridge comes 

with a page yield of 5,000 and the 

“X” version come with a page yield 

of 15,000. ■ 

Aster’s new toner cartridges are now 

available. For more 

information on the 

above or any other of 

Aster’s products, please 

scan the QR code here: 


October 2020 

41

PRODUCTS & TECHNOLOGY 

GLOBAL Static Control, MICR Cartridges, Remanufacturing 

Static Control adds 

to MICR cartridge range 

The company has added a series of remanufactured MICR toner cartridges 

and added a range of parts for use with the HP M607 printer series to its 

product portfolio. 

The latest addition to Static Control’s 

products range is a PCR and Mag Roller 

solution for use in CF237A/X (HP 

37A;37X) cartridges used in the HP 

M607 printer series, which also includes 

the M608, M609, M631, M632, M633 

printers. 

Static Control highlighted that 

the company offers a full range of 

remanufacturing items for this cartridge. 

The chip, toner, wiper blade and shipping 

protector are all available, along with a 

compatible cartridge. 

The latest additions to its MICR 

cartridge product range are 

remanufactured replacement MICR 

toner cartridges for use in HP Laserjet 

Enterprise 500 MFP M 525 DN, Laserjet 

Enterprise 500 MFP M 525 F, Laserjet 

Enterprise Flow MFP M 525 C, Laserjet 

Enterprise P 3010, Laserjet Enterprise P 

3015 D, Laserjet Enterprise P 3015 DN, 

Laserjet Enterprise P 3015 X, Laserjet 

Enterprise P 3015, Laserjet M 521 DN, 

Laserjet M 521 DW, Laserjet M 521, 

Laserjet P 3010, Laserjet P 3015 D, Laserjet 

P 3015 D, Laserjet P 3015 DN, Laserjet 

P 3015 X, Laserjet P 3015, Laserjet Pro 

M 521 DN, Laserjet Pro M 521 DW and 

Laserjet Pro M 521 devices. “A” and “X” 

versions of the cartridges are available. 

Also now available are remanufactured 

MICR toner cartridges for use in HP 

LaserJet Pro 400 M 401 A, HP LaserJet 

Pro 400 M 401 D, HP LaserJet Pro 400 

M 401 DN, HP LaserJet Pro 400 M 

401 DNE, HP LaserJet Pro 400 M 401 

DW, HP LaserJet Pro 400 M 401 N, HP 

LaserJet Pro 400 MFP M 425 DN and 

HP LaserJet Pro 400 MFP M 425 DW 

machines. 

The MICR product range was also 

expanded with remanufactured toner 

cartridges replacing HP CF287, HP 

CE505X and HP CF237A cartridges. 

Static Control commented on the 

launch: “These remanufactured cartridges 

deliver consistent signal strength for the 

full cartridge life cycle. Like all of Static 

Control’s MICR products, these cartridges 

meet US ANSI and Canadian 006 MICR 

standards.” ■ 

If you would like to 

learn more about the 

above or any other of 

Static Control’s products, 

please scan the QR code. 

ASIA HYB Toner, Cartridges, New Products 

HYB showcases latest products 

HYB Toner announced new compatible toner cartridges for use in various Konica Minolta Bizhub and Ricoh devices. 

The latest addition to HYB’s product 

portfolio are compatible toner cartridges 

for use in Konica Minolta Bizhub 

7223/7121i devices. These monochrome 

cartridges come with page yields of 

11,000 pages at 5% coverage. 

Also now available, is a full CMYK set 

of compatible toner cartridges for use 

in Konica Minolta Bizhub C450i/C550i/ 

C650i machines. These compatible 

cartridges are available with page yields 

of 28,000 for the black cartridges and 

28,000 for the colour cartridges 

at 5% coverage. 

HYB Toner said that these cartridges are 

“patent safe cartridges developed under 

HYB own IP” and come with “OEM 

equivalent page yield assured”. 

HYB Toner also expanded its portfolio 

with a compatible monochrome toner 

cartridge for use in Ricoh IM350F/350 

and Savin IM350F/350 devices. 

The company said that the cartridges 

have been tested for compatibility and 

reverse compatibility in their laboratory 

and by its customers. The monochrome 

compatible cartridge comes with a page 

yield of 14,000 at 5% coverage. ■ 

For more information 

on the above and 

other products from 

HYB, please scan the 

QR code. 



GLOBAL Katun, Catalogue, Products, Business 

Katun introduces new 

products and catalogue 

Katun Corporation announced the introduction of new supplies and hardware 

to help dealers increase their profitability in Europe and released its 2020/2021 

version of its accessory products catalogue online. 

A great addition to Katun’s toner cartridge 

portfolio is the Katun Access toner cartridge 

for use in Canon imageRUNNER 1435-series 

printers, the Katun Performance toner 

cartridge for use in Brother HL-L2310/2370- 

series printers and MFPs and Katun 

Performance toner cartridge for use in Ricoh 

IM550/600 printers and MFPs. Katun said 

that all these toner cartridges have been 

tested in Katun’s Research and Development 

laboratory in Minneapolis, Minnesota 

to ensure they meet Katun’s high quality 

standards. 

New Katun waste toner containers for use 

in HP Color LJ Managed CM3530-series and 

for use in HP LJ Managed E72425-series and 

SAM MultiXpress K3250-series machines are 

also now available. 

These products have been manufactured in 

facilities that have earned the ISO 9001:2015 

quality management system certificate and the 

ISO 14001:2015 environmental management 

system certificate, the company added. 

The Katun Certified remanufactured 

Lexmark M3150 page printer has been 

introduced and is now available to order 

online. Also added to the range are the Katun 

Certified remanufactured Lexmark MX511 

DE and Lexmark MX711 DE MFP’s. 

Katun Europe also launched a range of 

Barcode Label Printers thanks to the recent 

distribution partnership with TSC Auto ID 

Technology Co., Ltd. (TSC), a global supplier 

of high-quality barcode printers. “TSC 

products stand out for their user-friendly 

design and rugged durability,” said Heidi 

Boller, Katun EAME General Manager. “We 

are very pleased to offer our customers this 

new addition to our product portfolio.” 

Katun has introduced the DA210/DA220 

series, direct thermal desktop printers, the 

TE200 series, desktop thermal transfer 

printers, the MB240 series, industrial thermal 

label printers and the TSC Alpha-4L 4-inch 

(102 mm) direct thermal portable label printer. 

The high-performance TSC Thermal 

Label and Direct Thermal Printers and their 

consumables are available on Katun Online 

Catalogue or by contacting Katun sales 

representatives. 

To help businesses stabilize and support 

a safe return to work as COVID related 

restrictions lift, Katun has expanded its 

PPE product range, offering a selection of 

face masks, gloves and hand sanitisers. The 

full range is available in the “Personal Care 

& Safety” section on the Katun Online 

Catalogue. 

The company also launched its 2020/2021 

version of its accessory products catalogue 

online. 

The new North American market version 

of the catalogue was launched online in July 

this year. 

The catalogue itself is an extract from 

Katun’s web shop in PDF format, just to give 

a swift overview of what kind of (new) service 

accessories the company currently carry in 

their offering. All these products can be easily 

and swiftly ordered through the Katun Online 

Catalogue. 

The new version of the catalogue is the latest 

version of the accessory products catalogue, 

which Katun have been providing to their 

customer base for many years. Katun’s 

product catalogue includes its complete line 

of tools, tool kits, cleaning supplies, vacuums, 

PPE and much more. ■ 

The catalogue can be 

downloaded here by 

scanning the QR code. 

EUROPE CTS Toner Supplies, Bother, 

Dymo, Label Tape, New products 

CTS Toner 

Supplies adds to 

product range 

The company has announced new 

compatible cartridges for use in 

various HP Color Laser devices 

and new compatible labelling tape 

casettes. 

CTS have added their latest edition of 

IP-protected compatible toner cartridges 

to their catalogue for use in HP Color 

laser MFP 179fnw and MFP 178nw 

devices. 

The HP W2070A (117A) series of 

compatible colour toner cartridges have 

a page yield of 1,000 for the black and 

700 for the colour and are expected to be 

very popular for both home and office 

environments. 

CTS Toner Supplies (CTS) has 

introduced compatible Brother DK-22251 

continuous paper tape label in red/black 

on white, a compatible Brother DK-44605 

continuous paper tape black on yellow 

and a compatible Brother DK-11240 roll 

of 600 barcode labels black on white. 

For Dymo devices CTS has added the 

following range: 

• Compatible Dymo 12267 labelling 

tape cassette black on clear 12mm x 4m 

LetraTAG 

• Compatible Dymo 91203 labelling 

tape cassette black on red 12mm x 4m 

LetraTAG 

• Compatible Dymo 91204 labelling tape 

cassette black on green 12mm x 4m 

LetraTAG. 


cassette black on blue 12mm x 7m, 


cassette black on green 12mm x 7m 


cassette red on white 12mm x 7m. 

Also recently added to the CTS 

portfolio is their IP-protected compatible 

toner cartridges to their catalogue for use 

in HP Color laser MFP 179fnw and MFP 

178nw devices. ■ 

For further information 

on the above or other 

products available from 

CTS Toner Supplies, 

please scan the QR code. 


October 2020 

43

MARKETPLACE 

TONER MANUFACTURER 

COLLECTOR 

COLLECTOR 

CBC (Europe) GmbH 

toner@cbc-europe.com 

Tel: +49 211 530670 

www.cbc-europe.com 

FBO Organisation, S.L. 

fbo@fbo-org.com 

Tel: +34 936724863 

www.fbo-org.com 

LVL 

hb.sales@lvlcartridge.com 

Tel: +33 251 70 14 58 

www.lvl.fr 

REMANUFACTURER 

RESELLER 


wta Carsten Weser GmbH 

info@wta-suhl.de 

Tel: +49 3681 4529710 

www.wta-suhl.de 

Copyclic 

info@copyclic.com 

Tel: +33 01 60 78 78 78 

www.copyclic.com 

Integral GmbH 

info@integral-international.de 

TEL: + 49 (0) 28 33 60 60 

www.integral-international.de 

MARKET INTELLIGENCE 

CARTRIDGE CLEANING SYSTEMS 

SUPPLIER 

LightWords Imaging 

admin@lightwords.co.uk 

Tel: +44 1270 878850 

www.lightwordsimaging.com 

Futor Cleaning System AG 

info@futorag.ch 

+41 716800549 

www.futorag.com 

TOKO Srl 

toko@toko.ro 

Tel: +40212327270 

www.toko.ro 

SUPPLIER 

BROKER AND RECYCLER 


Freckles Ltd 

info@freckles.bg 

Tel: +359 2 955 5560 

www.freckles.bg 

The Greener Side 

info@greener-side.co.uk 

Tel: +44 1427 700 700 

www.greener-side.co.uk 

Primedia Products 

tmiller@primediamicr.com 

Tel: +1 304-277-2050 

www.primediamicr.com 


Contact us to advertise here: t.01993 899800 e. info@therecycler.com 

Airbags for Toner Cartridges 

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repacking toner cartridges 

• Universal and reusable 

• Fast, free delivery throughout the EU 

• European stocks at affordable prices 

• Terms available 

Visit our new webstore now: 

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ETIRA membership benefits include: 

Meeting new clients and partners at our 

network meetings! 

A strong fight against clever chips, unfair 

patents, waste transport rules etc.! 

PR-work to tell the world about remanufactured 

cartridges and why they are good for both 

consumers and the environment! 

Promotion of top-quality remanufacturing 

(standardisation)! 

Join our business Code of Conduct, and sell 

more cartridges thanks to our logo! 

Meeting 60 top remanufacturers already 

members of ETIRA... 

ETIRA brings the remanufacturing Industry 

together. Be part of the family! 

Haydnlaan 13, 4837 CS Breda, 

The Netherlands Tel: + 31 6 414 614 63 

info@etira.org 

www.etira.org 

ETIRA: WORKING FOR ALL REMANUFACTURERS AND PARTNERS 


October 2020 

45

NEXT ISSUE 

November 2020 

Issue 336 

Time to 

Repurpose the 

Office MFP? 

ISSN 2045 - 2047 (PRINT) OCTOBER 2020 EDITION 335 PUBLISHED 24 SEPTEMBER 2020 

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