Valparaiso Magazine - Winter 2021

VOL. 21 ISSUE 1 | WINTER 2021 

Tech 

for 

success 

SHAWN MASSA 

CEO of Golden Tech 

REWORKING 

THE WORKPLACE 

THE NEW AGE 

OF TECHNOLOGY 

FOR COMMERCE

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Tech 

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STORIES... 

CONTENTS | WINTER 2021 

SECTIONS... 

CHAMBER FOCUS 

>> Leadership Academy 2020 

PAGE 20 

MEMBER INVESTOR 

ANNIVERSARIES 

PAGE 23 

BUSINESS SNAPSHOTS 

PAGE 24 

NEW MEMBER INVESTORS 

>> New Board-approved members 

PAGE 26 

AROUND TOWN 

>> Local Business News 

PAGE 30 

PAGE 4 

REWORKING 

THE WORKPLACE 

PAGE 14 

THE NEW AGE OF TECHNOLOGY 

FOR COMMERCE 

A LOOK BACK 

>> “Valparaiso Enters the Information Age” 

PAGE 34 

BUSINESS SPOTLIGHT 

PAGE 37 

A PEEK @ THE PARKS 

>> “Valpo Parks” 

PAGE 38 

Valparaiso Magazine circulates 18,000 copies per issue by direct mail to all businesses, and, on a rotating basis, to most households in the 46383, 46384, and 46385 zip codes. 

A PUBLICATION OF THE GREATER VALPARAISO 

CHAMBER OF COMMERCE 

162 W Lincolnway, Valparaiso, IN 46383 

Phone (219) 462-1105, Fax (219) 462-5710 

info@valpochamber.org 

www.valpochamber.org 

GREATER VALPARAISO CHAMBER OF COMMERCE 

Rex G. Richards, CCE, President 

Julie Gaskell, Executive Vice President 

Danielle Oeding, Vice President, Sales & Marketing 

Kurt Gillins, Vice President, Programs & Communications 

Christine Pazdur, Chief Financial Officer 

Sue Stymiest, Resource Director 

Donna Austin, Assistant Resource Director 

VALPARAISO MAGAZINE 

PUBLISHER Rex G. Richards, CCE 

EDITOR Kurt Gillins 

SALES Danielle Oeding 

DESIGN AND PRODUCTION 

Kre-Eight Design Marketing 

FEATURE WRITING Doug Ross 

COVER/FEATURE PHOTOGRAPHY 

Aran Kessler Photo.Imaging 

PRINTING Boy-Conn Print & Copy 

MAILING Flanagin’s Bulk Mail Service 

The Valpo Chamber has been 

chosen as the best Chamber of 

Commerce by The Times in their 

Best of the Region Awards 

FOR ADVERTISING INQUIRIES: 

call (219) 462-1105, Attn: Danielle 

or danielle@valpochamber.org 

ValpoChamber.org

tech for success | REWORKING THE WORKPLACE 

Be sure to have a comfortable home office setup 

including an ergonomic chair. — Steve Massa 

Having dual monitors improves productivity 20 to 30 

percent. You can avoid making typos by using a 

real keyboard instead of the one built into 

the laptop. —Tim Bucher 

STEVE MASSA 

president of 

Golden Tech 

REWORKING 

THE WORKPLACE 

By Doug Ross 

4 VALPARAISO MAGAZINE | WINTER 2021

eroes have been on everyone’s minds lately. We’ve 

gained greater appreciation for what lengths some 

people go to in order to serve others. There are 

technology heroes working behind the scenes to keep 

businesses operating in the office and at home– the ones who keep 

businesses running the best and safest way possible. They handle 

everything from security, making sure workers and data are safe, to 

keeping workplaces clean and safe. 

SHAWN MASSA 

CEO of Golden Tech 

In 2020, they got the added responsibility of equipping workers 

to do their jobs remotely. When the pandemic hit, Golden Tech 

employees realized their clients’ needs were going to change. “It 

dawned on us everybody is going home,” said Shawn Massa, CEO 

of Golden Tech. “We took customers’ names and as a team, started 

calling our clients. What are your plans, and what are you going 

to do?” 

Golden Tech is a family owned technology company located at 

2402 Beech Street in Valparaiso. They specialize in Managed IT 

Services, Code Computing, Data Backup and Recovery and more. 

(219-462-7200 | www.golden-tech.com) 

Earlier in the year, they loaned out equipment and sent employees 

out to pack up workstations for clients. Those clients arranged for 

each employee to arrive at a certain time to pick up the contents 

of their desks. “It was an eerie feeling to pack up other peoples’ 

desks,” Massa added, “It almost feels like you’re rearranging 

someone’s office.” She mentioned that clients also ordered 

“a lot of laptops” for employees. 

TIM BUCHER 

president of 

BucherTech 

“We sold a lot of laptops in March and April because 

people went home,” agrees Tim Bucher, president of 

BucherTech. BucherTech is located in downtown 

Valparaiso at 6 Michigan Ave. They formed in 2001 

to empower Northwest Indiana organizations 

and support their digital transformation. 

(219-465-4500 | www.buchertech.com) 

>> 

ValpoChamber.org 5


>> Working from home is, for the most 

part, not bad, said Joe Grossbauer, security 

analyst for GGNet Technologies. GGNet 

Technologies’ mission is for people to 

get more done with less time, effort, and 

frustration by setting up computers and 

software the way each person needs them 

to work. They are located in Valparaiso. 

(219-926-6800 | www.ggnet.net) 

With cloud computing, which stores the data 

on a remote server, it’s possible to work from 

anywhere there is an internet connection. 

Your connection to the office doesn’t require 

a desk; it could be just about anywhere. “It’s 

from the beach. It’s from the park. It’s from 

your back deck,” Massa said. “It is moving 

forward at breakneck speeds now.” 

But employee productivity isn’t just a matter 

of sitting down and opening the lid of a 

laptop. One of the considerations for people 

who work from home is to have a comfortable 

home office setup. That includes ergonomic 

chairs. “Workers need a chair they can sit in 

for more than half an hour without their back 

hurting,” Massa said. 

“We’ve never sold as many chairs as we 

have this year,” Greg Fox, president of 

Pulse Technology added. Some companies 

offered employees a choice of chairs with 

the understanding that the chairs would be 

brought to the office when workers returned 

to the workplace. 

Pulse Technology is an office solutions 

business with headquarters in 

Schaumburg and a local office at 

312 Roberts Rd. in Chesterton. 

(800-837-1400 | www.pulsetechnology.com) 

The advantage for the employee was a caring 

employer who even thought about details like 

comfortable seating. The advantage for the 

employer was more productive employees 

and new office furniture when they returned 

to the office. 

Bucher took his two monitors with him. 

“Having dual monitors improves productivity 

20 to 30 percent,” he said. A real keyboard 

is better than the one built into the laptop. 

With the touchpad sensitive to a dragging 

thumb, “all at once you’re typing in the wrong 

paragraph,” he said. 

Pulse Technology sells other office equipment 

for the home, including printers. “That area 

of business has gone through the roof,” 

Fox interjected. 

Security experts are concerned that nothing 

bad goes through the firewall. “It’s really 

important to control your own data,” Massa 

said. In the office, workers typically don’t 

think about having a firewall to secure data. 

When they work remotely, however, security 

should be a concern. 

“Firewalls are a real thing. It’s a wall to protect 

us,” Bucher said. “Most of us don’t have a 

firewall at home. Their router can work like 

a firewall, but it’s very rudimentary,” he said. 

“Rule No. 1 is without having that firewall, you 

can walk right into that person’s PC.” 

Bucher’s firm has encountered ransomware 

that tried the 10 most popular passwords. 

Choose passwords carefully rather than using 

one that is easily guessed. 

Encryption is an important concern, too. 

Grossbauer had a client hit firewall limits in 

the fall because of the increased number of 

VPN (virtual private network) connection. A 

VPN uses encryption to protect data being 

sent and received. That enhances security 

but can slow traffic. It creates double traffic 

because the data has to be encrypted, 

decrypted and validated each time. Failed 

packets of data get resent. 

“My personal internet at home is getting a 

little more shaky during the day,” Grossbauer 

noticed, with more people working at home. 

“Be very careful when handling sensitive 

data,” including credit cards, medical records 

and clients’ sensitive or confidential records, 

Grossbauer said. Networks in the workplace 

typically protect data well. “You need to take 

extra caution when working remotely,” he 

said. That could include a business-grade file 

storage service like Dropbox with point-topoint 

encryption.“If you’re handling normal 

types of stuff, it’s not a big deal,” he added. 

Make sure laptops are secure to prevent 

concerns about data being lost. “Don’t store 

data on a laptop or other mobile device,” 

Grossbauer warned. 

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— Joe Grossbauer 

Bucher has seen an explosion in the usage 

of two-factor authentication. That can mean 

checking a code on your phone when you log 

in so the computer can verify you’re really the 

person trying to access it. “It’s a quantum leap 

in protection,” he said. Computer security is 

a bit like encountering a bear in the wild. “To 

survive, you have to be faster than your friend 

to get away,” he said. The idea is to deter 

a hacker so the criminal will seek another 

victim elsewhere. He also likened it to getting 

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>> 

Securing data is important, but so is securing reliable internet service 

for workers operating out of their homes. Golden Tech helps pay for 

its work-from-home employees’ internet service because it’s part of 

their job. Internet shouldn’t be an option, Shawn Massa said, but a 

universal public utility. 

“You can’t do business in a library. You can’t stay in a McDonalds 

forever,” interjected Steve Massa, president of Golden Tech. Whether 

working from a public venue or at home, there are some security 

considerations for using the internet. A helpful hint from Steve Massa 

is remembering when accessing a website, make sure the URL has 

“https” at the beginning to indicate it’s a secure site. 

At home, workers should be using company equipment if 

possible. “It’s much, much better if there’s a company laptop,” 

Grossbauer said. With a family computer, there’s no 

telling what a kid might do that could jeopardize 

company data. But companies have to make decisions 

on a cost basis, too, he said. 

GREG FOX 

president of 

Pulse Technology 

— Greg Fox 

Pulse Technology sells a backpack device 

(like a fog machine) for disinfecting indoor spaces 

to eliminate up to 99 percent of viruses. 

Pulse Technology can guarantee consistent 

delivery of, sometimes scarce, bleach wipes 

to customers who purchase 

for long term. 

“Workers who were sent home to do their jobs got better at it as they 

grew accustomed to the new routine. Along the way, they learned 

new skills, too. Everyone in the area has already vastly improved at 

collaborating online,” Steve Massa said. They’re sharing screenshots 

and screen snipping now instead of just pointing to a chart. “These 

guys are working around, kind of evolving as they do it,” he added. 

Cloud-based software has made a big difference, Shawn Massa 

mentioned, with online versions of standard programs like Microsoft 

Office combined with videoconferencing software like Microsoft 

Teams, Zoom and others. “It really came at the perfect time,” Steve 

Massa said. 

SharePoint allows coworkers to share documents, too. But be 

cautious about oversharing.“You’re a vendor. Do I really want the 

entire customer list shared?” Shawn Massa said. Make sure you 

understand and are aware of all the features of software like 

that and shared network drives. “There’s a fine line there,” 

she said. 

It remains to be seen how so many people working from 

home will affect a company’s culture. “The office water cooler 

does more than hydrate employees. It’s where problems are 

shared, where esprit de corps and loyalty are built,” Fox said. 

“It’s a joy to see a staff member show up at the office to pick up a 

part,” Shawn Massa said. 

“When workers return to the office, they want to be socially 

distanced from coworkers now, Fox added. Architects and interior 

designers are now taking that concern into consideration when 

planning workspaces. >> 


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>> tech for success | REWORKING THE WORKPLACE 

>> “Deep cleaning is here to stay, too,” Fox 

said. “It’s been a real challenge to meet 

the demand out there.” One of the more 

popular products Pulse Technology sells 

is a backpack device to disinfect a room. 

“It’s almost like a fog machine,” Fox said. 

The office gets sprayed thoroughly, then 

everyone stays out for at least two hours. 

When it reopens, 99 percent of the viruses 

are gone. “The challenge right now is getting 

enough of them to meet demand,” Fox said. 

Bleach wipes have been subject to scarcity, 

too, but Pulse Technology can guarantee 

consistent delivery to companies purchasing 

for the long term. 

Pulse Technology gets samples of new 

products and test-drives everything. “We’re 

inundated with all kinds of new solutions,” 

Fox said. “We have people who are very 

well-schooled, and we are not going to put 

any product out there that is substandard.” 

The 2020 whiplash 

of changes to 

work lives came 

at a rapid pace. 

For some, it was 

the challenge of 

setting up a home 

office. For others, it 

was getting accustomed 

to videoconferencing with 

other workers – and often their 

pets. Some had to find new ways to 

connect with customers. Still others found 

it a challenge to deep-clean the workplace 

to protect employees from COVID-19. 

Throughout it all, technology heroes did 

their best to ease the process of protecting 

businesses, their employees and their 

customers while helping everyone operate 

as efficiently as possible. 

Choose passwords carefully rather than using 

one that is easily guessed. Use two-factor 

authentication when available. 

— Tim Bucher, BucherTech 

When accessing a website, make sure the 

URL has “https” at the beginning to 

indicate it’s a secure site. 

— Steve Massa, Golden Tech 

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tech for success | THE NEW AGE OF TECHNOLOGY FOR COMMERCE 

THE NEW AGE OF TECHNOLOGY 

FOR COMMERCE 

By Doug Ross 

M 

aintaining the physical presence for 

businesses, at the workplace and at 

home offices, has been a challenge 

lately. Maintaining an online presence 

is important, too. Businesses might want their 

customers to get in line, but they’re going 

online first. There are many skilled people 

working to help our businesses not only keep 

alive but also thrive. 

Commerce doesn’t just happen at the 

cash register or over the phone now. There 

are many pieces to the puzzle, and it seems 

the pieces keep moving. It takes highly 

skilled people to keep all the correct pieces in 

the correct places. It’s important to have 

an online presence now. More than 70 

percent of consumers rely on the internet 

before using a business. That statistic was 

from before the pandemic. 

“The power lies in the hands of the consumer, 

if you aren’t meeting them where they are 

(online), then you’re missing an opportunity. 

Having information on pricing, product 

attributes, payment and delivery options 

is just a starting point. If they can’t find 

information about your product or service on 

your web and social channels, they’ll find it 

from your competitors.” 

JRS Mar/Com is a digital marketing agency 

focused on helping businesses be seen and 

be heard. The develop professional online 

personas for businesses. They have a local 

office at the Purdue Technology Center (9800 

Connecticut Dr. Crown Point, IN 46307). 

(312-339-9359 | www.jrsmarcom.com) 

The pandemic also drove shoppers to look 

online to see whether a product is in stock, 

whether the shop is open, what colors and 

styles the product comes in and what the 

store’s price for it is before running to the 

store. It’s especially important now to let 

customers know whether you have enough 

of a product to meet their needs. That’s 

especially true if supplies are tight. Businesses 

don’t want to have a shopper at their store 

expressing disappointment about an inability 

to keep enough inventory on hand to meet 

their needs. It’s all about building good 

rapport with the customers. 

Creating a digital 

strategy 

Marketers’ relationships with clients start with 

one key step – figuring out what the client’s 

goals are. “What are their objectives? What 

are their six-month, six-year goals?” said 

Courtney Nicholson, founder and CEO of 

“People were using technology to check 

out businesses before COVID,” said Chris 

Barbauld, president of Barbauld Agency. 

The Barbauld Agency is located at 158 S 

Napoleon St., Ste 305, in Valparaiso and 

specializes in branding, website, strategy 

development, marketing and more. 

(219-649-1227 | www.barbauldagency.com) 

Molly Randolph, vice president 

and Chris Barbauld, president, 

THE BARBAULD AGENCY 


219 Media Consulting. 219 Media Consulting, which began in 2014, 

provides strategic social media marketing services to businesses. 

(219-309-9187 | www.219mediaconsulting.com) 

For marketers, that goal is obvious – to drive revenue, to drive 

business for the client, added Sean Hay, self-described Chief of 

Many Things Officer at JCMA, Inc. 

JCMA’s mission is to help small business underdogs stand out 

from the crowd by helping them build their presence and 

outshine the competition in today’s online world. JCMA is 

located at 5 Washington St., Ste 150, in Valparaiso. 

(219-728-4188 | www.jcma.biz) 

What clients are looking for can differ greatly. Some don’t want 

to grow much, while others are looking for explosive growth. For 

some, the message to marketers is, “I’m just starting out. Let’s turn 

this machine on,” Hay said. 

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Knowing the budget makes a difference, too. A limited budget can 

mean just getting a program up and running. For a bigger budget, 

the goal could be to get running fast at once. 

For retail, a marketing pro can photograph products, create videos, 

check out the competition, write the right message in the right tone 

and determine the best time to schedule the post, Nicholson said. 

“What people are looking for is authenticity, something that feels 

real regardless of the business,” Hay said. “Are they trustworthy? 

Do they share values? Some customers want to establish a 

relationship before they make a decision. In person, you can read 

body language,” but digital makes that more difficult. >> 

1stsource.com | Member FDIC 

ValpoChamber.org 15


Joseph Skibbie, 

director of 

JRS MAR/COM 

along with 

business 

marketing 

super heros 

>> Every business 

needs a website 

Communicating online begins with a website. 

“An updated website is more important 

than ever now,” Barbauld said. “If you have a 

business, even if you’re not selling products or 

services online, you need a website.” 

“That’s whether you’re business-to-business 

or business-to-consumer,” agrees Molly 

Randolph, vice president of Barbauld Agency. 

A website serves as a communications tool. 

It not only tells about available products and 

services but also the latest news about the 

business, whether it’s a sale or a shortage or 

news about industry trends. Some companies 

use a chat feature to connect with customers. 

A chat bot can answer frequently asked 

questions. A “contact us” button should also 

be as easy as possible to find, especially on 

a mobile device. Customers want to know 

what the business is like, and responses to 

comments say a lot about the business. 

“When responding, don’t go negative, 

because that can backfire,” Nicholson said. 

“Be a fountain, not a drain. Respond to 

negative comments or reviews in a positive, 

solution-focused manner. And never engage 

in conversation that could be perceived 

as argumentative with anyone contacting 

your business on social media. Responses 

to comments and reviews are available for 

public viewing, and ought to be considered 

an essential means of providing a positive 

customer service experience.” 

Designing a website 

Metrics are another tool to use when creating 

an exceptional customer experience. “We’re 

able to constantly amend design elements 

based on the available data. For instance, 

should our Buy Now button be placed at the 

top of the page or under a line of header 

copy. These minor tweaks in user experience 

can have a major impact in sales conversion 

rates. Without the correct data measurement 

and analysis, you are missing opportunities to 

maximize revenues. Content can be 

measured in the same way. What topics a 

re resonating with your consumers? We 

can answer that with both web analytics as 

well as social measurement and e-Notice 

distribution tools.” 

SEO, as search engine optimization is known, 

is all about how to draw more eyeballs to the 

page and for a longer duration. It’s an everevolving, 

complex calculation. Marketers want 

to know where traffic comes from, how deep 

into the site they go, duration on a page and 

other details. Other criteria marketers look at 

includes how fast the website loads. “Speed is 

very, very important,” Skibbie added. 

“The website needs to be updated 

frequently,” Barbauld emphasized. “It also 

needs to be well designed. Designing a 

website is a multidisciplinary project. We talk 

about this often with our prospects.” 

Programmers are skilled at developing 

something that functions well. Graphic 

designers make things look their best. A 

marketing person who designs a website 

wants it to say, “BUY NOW” as a high priority. 

A copywriter can blog well. 

“At our company, we employ all four of those 

disciplines. That way, we design a website 

with the end user in mind,” Barbauld said. 


“Most importantly, does the website convert a user to a customer? 

That’s really the goal of the website.” 

How to do social media well 

For businesses, social media has the same goal. “Social media can 

communicate urgent messages well to potential customers,” Nicholson 

said. She spends a lot of time on social media not just connecting with 

customers but also checking metrics to measure performance and 

seeing what new social media outlets develop and what they offer. “It 

is essential that I am spending time on all the platforms,” she added, to 

make sure clients’ messages are being heard and that they’re timely. 

Skibbie applauded early adopters who went right to social media to 

immediately communicate changes in hours and service offerings 

following the pandemic. Restaurants in particular were responsive to the 

frequent changes implemented via Gov. Holcomb’s stay at-home order. 

Other businesses have been slow to embrace social media as a 

marketing tool. With businesses built on a handshake and smile’ it’s 

difficult to realize the slow erosion of market share as their competitors 

win the numbers game. The efficiencies of marketing to people via 

social media provides a competitive advantage. 

“What they’re missing is the growth opportunities that come from 

connecting with people online. Social media offers thousands of 

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now social media,” he added. “It really is a mind-boggling array 

of opportunities.” 

Distinguishing your business on social media is becoming harder as 

competition increases. While nothing replaces the daily authenticity of 

staff photos, interior images, and desk dogs, we are seeing increases in 

engagement determined by unique creative. Animations, illustrations 

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Creators are rewarded on social media, even if you can’t afford 

someone to manage your online presence, daily snapshots, updated 

stories, and fun videos will create authentic opportunities for your 

clients to engage. 

Hay reiterated that one of the advantages of a social media presence 

is to learn what people are saying. 

BB 

“Small business owners don’t always have the time to keep busy on 

social media. They’re often too busy with all the other aspects of 

running a business. That’s where a professional comes in,” 

Nicholson added. >> 

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ValpoChamber.org 17


>> Check your listing on Google 

One of those professionals, Molly Randolph, vice president of Barbauld Agency, urges 

clients to take full advantage of the Google My Business listing. She expressed that 

companies can and should build it out themselves. “This is one of the easiest 

and more powerful things a local business can do for their business.” 

“What a lot of people are missing or misunderstanding is that 

it’s more important than any social media channel,” she said. 

“Update your hours of operation, too. “Boy, do people get 

ticked off if it looks like you’re open and you’re closed.” 

Sometimes, Google can steer customers wrong – literally. 

Maps associated with business listings have been known 

to direct customers and deliveries to previous locations or 

even locations in another state altogether. There’s a big 

difference between Valparaiso, Indiana and Valparaiso, 

Florida or Valparaiso, Nebraska. 

Courtney Nicholson, 

founder and CEO of 

219 MEDIA 

CONSULTING 

Measuring effectiveness 

“There’s a big difference in how effective a digital strategy can 

be, too. Marketers spend a lot of time on data analysis. Metrics are 

always evolving, and social platforms are always changing,” Hay said. 

Every month, his office team figures out what’s working or what isn’t for 

Advisors you want. Advocates you need. 

156 Washington St, Valparaiso, IN 

www.bcclegal.com p. (219) 531-0134 


clients. Early on, Hay sent detailed reports to clients, 

then he learned they didn’t know how to read them. 

Now he interprets the data for them. 

Where marketing expertise can make a difference is in interpreting the metrics to 

determine effectiveness. “I like to offer gentle guidance when I feel that things should 

be shifted in a gentle direction,” Nicholson said. “I’m just a piece of the puzzle. 

Simply putting the content out there is one step. But does it matter? A business 

owner wants to know where sales are coming from. Working with a marketer can 

help pinpoint that source.” 

“Clients that have been using digital marketing a long time know who their market is, 

and they’re really tuned in,“ Hay said. Start-ups might not know this as well. For them, 

the strategy can be to test and fail, test again and fail again, and evaluate to see what 

works. “We’re not pouring concrete here,” he said. “The situation is more fluid.” 

“They may not be the most lucrative clients, but they can be the most fun,” Hay said. 

It’s difficult to argue with having fun while helping businesses create, shape and 

maintain an effective digital strategy. But expertise is vital in making it all work 

successfully – building a strategy for a digital presence, building and maintaining a 

modern, updated website, posting on the right social media with the right strategy, 

making sure Google knows where to find your business and measuring how well 

your digital efforts are succeeding. That takes hard work even if it can be fun. 

Sean Hay, 

Chief of Many 

Things Officer 

for JCMA, INC. 

BACKPACKS 

UNITED 

“The Barbauld Agency has helped 

us develop a COMPREHENSIVE 

MARKETING STRATEGY and we are 

seeing great results.” 

Ken Pylipow 

President/CEO • Von Tobel 

During the ongoing COVID-19 pandemic, ever-increasing numbers 

of children and families in Porter County are suffering from hunger. 

In the Valparaiso school district alone, nearly 2x as many children 

are hungry and need your help. Will you help hungry children in 

our community eat today for a brighter future tomorrow? 

GIVE TODAY 

Visit unitedwaypc.org/backpacks-united 

• Digital Marketing 

• Websites 

• Traditional Marketing 

Chris Barbauld & Molly Randolph 

© 2020 United Way of Porter County 

219.649.1227 • BarbauldAgency.com 

ValpoChamber.org 19

CHAMBER FOCUS | LEADERSHIP ACADEMY 2020 

>> CH 

I feel more prepared 

to lead and am further 

connected to my city 

by investing my 

resources in the 

Leadership Academy. 

Robert Bober 

Edward Jones 

I am grateful to the 

Chamber for the 

opportunity. I learned 

a lot about myself as a 

leader, about our 

community and got 

to know some great 

up and coming leaders. 

Katherine Cortes 

Teachers Credit Union 

It was a pleasure to 

be part of the Valpo 

Chamber Leadership 

Academy. I enjoyed 

meeting new people 

who are and will be 

great leaders for 

the Community. 

Cynthia Fortenberry 

St. Mary Medical Center 

As a newcomer to Valpo, 

it gave me a chance to 

get a more well-rounded 

understanding of the 

community. I learned 

practical ideas that 

I’m already using with 

our team. 

Lynda Gravier 

Housing Opportunities 

I learned Valparaiso, 

and the surrounding 

areas, have so many 

hidden gems and 

amazing leaders 

working behind the 

scenes to build a 

thriving community. 

Christina Serrano 

HealthLinc, Inc. 

Leadership Academy 2020 

The Valpo Chamber Leadership Academy is 

a collaborative effort meant to provide a 

growing leadership pool of willing and 

able leaders and volunteers for current and 

future civic, charitable, and governmental 

organizations in Valparaiso. 

The Leadership Academy program, with the 

assistance of Purdue Extension – Porter County, 

brings together business and community 

leaders to create a network of speakers and 

mentors who participate in coaching sessions, 

small-group discussions, and skill-building 

exercises with the program participants. 

Admission to the program is for Valpo 

Chamber members only and participants 

must have the full support of their employers. 

The Leadership Academy is not just about 

training. From day one, participants are 

encouraged to find their passion for service 

and act on it. The Academy’s dynamic 

curriculum not only exposes participants to 

pressing community issues, but also introduces 

them to key community leaders. 


AMBER FOCUS 

I highly recommend 

Leadership Academy 

to anyone who wants 

to build a local network 

and find a deeper 

connection to business 

in Valparaiso. 

Donald Duncan 

Shive-Hattery 

TOP ROW left to right 

Robert Bober, Edward Jones 

Vanessa Brown, Express 

Employment Professionals 

Katherine Cortes, Teachers 

Credit Union 

Daniel Delaney, Brightway 

Wealth Management 

Donald Duncan, Shive- 

Hattery 

Jose Escalera Martinez, 

Classic Cuts Barbershop 

What a wonderful 

opportunity to meet 

local professionals in 

a welcoming and safe 

learning environment! 

Sessions at the park 

& businesses with local 

leaders inspired me. 

Sue Lawler 

Ivy Tech Community College 

APPLICATIONS 

FOR THE 2021 

LEADERSHIP 

ACADEMY ARE 

NOW AVAILABLE 

ONLINE AT 

valpochamber.org 

MIDDLE ROW left to right 

Cynthia Fortenberry, St. Mary 

Medical Center 

Lynda Gravier, Housing 

Opportunities 

Kari Huff, Valparaiso 

Country Club 

Bill Hunt, Weichert Realtors, 

Wold Group 

Sue Lawler, Ivy Tech 

Community College 

Jessica Matson, Northwest 

Health 

Leadership Academy 

paints a clear image 

of what makes 

communities successful. 

If you want to be a 

leader in any capacity, 

this class will guide you 

in the right direction. 

Jake Wright 

Indiana Beverage 

BOTTOM ROW left to right 

Kenny Morales, Indiana Farm 

Bureau Insurance 

Stephanie Rosenbaum, 1st 

Source Bank 

Christina Serrano, HealthLinc, 

Inc. 

Edward Simokaitis, CLH, CPAs 

& Consultants 

Dawn Wolf, Realty Executives 

Premier 

Jacob Wright, Indiana 

Beverage 

During the focused eight sessions, August 

through November, participants are infused 

in the community, exploring the public sector, 

city government sector, private business 

sector, and non-profit organizations that 

currently benefit from local leaders. Upon 

completion, participants are expected to take 

the insights, skills, and contacts gained in 

the Leadership Academy and apply them to 

community organizations. 

Leadership Academy is, at its heart, about 

connection – connection between young 

professionals and seasoned community 

leaders, and connection between an 

individual’s desire to serve and opportunities 

to demonstrate leadership that will make a 

meaningful difference in our community. 

The 2020 Leadership Academy was sponsored by Valpo Chamber Partners: Northwest Health, NITCO, 

1st Source Bank, Blue Chip Casino, Hotel & Spa, CLH CPAs & Consultants, St. Mary Medical Center, 

Teachers Credit Union, BMO Harris Bank, Centier Bank, Comcast Business, First Merchants Bank, 

General Insurance Services, Horizon Bank, The Lakes of Valparaiso, and Realty Executives Premier. 

ValpoChamber.org 21


CHAMBER ANNIVERSARIES >> 

ANNIVERSARY 

HAPPY 

A showcase of member investors who have demonstrated 

an ongoing commitment 

45 

Years 

• Adams Radio 

Group 

• Bartholomew 

Funeral Home 

• Blachly Tabor 

Bozik & Hartman, 

LLC 

• Brown Tire of 

Valparaiso, Inc. 

• Chicago Title 

• Davidson 

Manor, Inc. 

• General Insurance 

Services, Inc. 

• Indiana 

Beverage, Inc. 

• Indiana Farm 

Bureau Insurance 

• Moeller Funeral 

Home, Inc. 

• R. B. Smith 

Co., Inc. 

• The Times 

Media Company 

• Town & Country 

Market 

• Union Electric 

Steel 

• Valparaiso 

University 

• Valparaiso Family 

YMCA 

40 

Years 

• Ivy Tech Community 

College 

35 

Years 

• Indiana Dunes 

Tourism 

• Indiana University 

Northwest 

30 

Years 

• United Way of 

Porter County 

25 

Years 

• 1st Source Bank 

• First Merchants 

Bank 

• Union Township 

School 

Corporations 

20 

Years 

• Allegius Federal 

Credit Union 

• Center of Workforce 

Innovations 

• Golden Tech 

• Harley Snyder – 

Civic Member 

• Heartland 

Christian Center 

• Kelsey’s Steak House 

• L & S Metal Recycling 

• Midwest Telecom 

of America 

• NITCO 

15 

Years 

• American 

Limousine Service 

• Transamerica 

Financial Advisors 

10 

Years 

• Le Peep Restaurant 

• Sign Write Signs, LLC 

5 

Years 

• 219 Media 

Consulting 

• American 

Greyhound, Inc. 

• Boy Scouts of 

America-LaSalle 

Council 

• Bradley 

Company, LLC 

• Centers for Pain 

Control and Vein 

Care 

• Century 21 

Affiliated – 

Stan Arbuckle 

• Chiropractic 

Concepts, Inc. 

• Ford of Valpo 

• Keller Williams 

NW Indiana 

• Kiwanis Club of 

Valparaiso 

• Lakeshore Public 

Media 

• Northwest 

Indiana Group 

Thrivent Financial 

• Ruff Luxury Inn 

• The Lakes of 


• Troyer Group 

• Washington Park 

Zoological Society 

ValpoChamber.org 23

BUSINESS 

>> BUSINESS SNAPSHOTS 

SNAPSHOTS 

CHESTER INC., 

INFORMATION 

TECHNOLOGIES 

555 Eastport Centre Dr, Valparaiso 

219-464-9999 

chesterinc.com 

Contact: Chris Kotul 

VALPO CHAMBER 

For nearly 40 years, Chester Information Technologies has 

been delivering IT solutions to business owners in Valparaiso 

and Northwest Indiana. Whether it’s adapting to a changing 

competitive landscape, achieving business growth, protecting 

customer data or reaching new clients, you can quickly and 

affordably meet your business goals with our expertise and 

IT services. Stay competitive by using technology to your 

advantage. Our managed IT services are designed to grow your 

business, which gives you the flexibility to start with the solutions 

you need now and add services as your needs evolve. 

M 

B 

E M 

R 

SINCE 1990 

E 

THE GROSSBAUER 

GROUP 

5 Lincolnway, Ste 3 Valparaiso 

219-926-1000 

grossbauer.com 

Contact: Adam Ispas 

The Grossbauer Group is a fullservice 

marketing agency – a 

tightly-knit team of integrated 

marketing strategists, creators, 

and collaborators. We work with you to design highly 

personalized integrated marketing experiences. We believe 

there’s magic in the intersection of your ideas and our own. 

For more than three decades, our integrated marketing 

collaborations have delivered high-powered results for a 

loyal client base that includes established and emerging 

businesses, non-profits, and educational organizations. 

Services include branding, graphic design, advanced website 

development, social media, SEO, advertising, direct mail, and 

more. We love to do good work for good people…and we 

love being part of the Valpo business community! 

Business Snapshot businesses are selected among Valpo Chamber Members related to the overall 

theme of the Magazine issue. 

VALPO CHAMBER 

M 

B 

E M 

R 

SINCE 2008 

E 


INITIUM CREATIVE 

Kouts, IN 46347 

219-230-6003 

initiumcreative.com 

Contact: Braden Walker 

VALPO CHAMBER 

M 

B 

E M 

R 

SINCE 2020 

E 

Your Super 

Social Media Team! 

We are digital storytellers that help you clarify your company’s 

message. Whether through video/audio production and/or your 

website, we have a proven process that our customers love that tells 

their story better than they could on their own. We partner with our 

clients to help them find that right narrative that shows how they can 

help their clients solve problems. From ADA compliance and secured 

hosting for your website to making sure your video is engaging with 

the right audience, we know what needs to be taken care of on the 

technical side of your project. 

Contentia 

A gifted wordsmith 

able to concisely 

communicate ad copy. 

VALPO CHAMBER 

MIDWEST TELECOM 

OF AMERICA, INC. 

1567 East 93rd Ave 

Merrillville, IN 46410 

219-750-1803 

www.pickmta.com 

Contact: Cary W. Smith 

MTA provides a unique one-stop shopping 

experience for business owners looking to form a 

trusted partnership with the best Network Security 

and Managed IT Services Company in Northwest Indiana. MTA will 

create solutions for its client’s voice, video and data requirements. 

MTA’s Network Security and Managed IT Service solutions will 

improve client’s customer’s satisfaction and retention, increase 

client’s revenue, maximize client’s dollars invested and increase 

client’s profitability. 

M 

B 

E M 

R 

SINCE 2001 

E 

viscom 

creating stories one image, 

video or .gif at a time 

backstack 

tech, web building, 

and devops into any 

marketing campaign 

Where beautiful 

beautiful 

smiles begin! 

begin! 

begin! 

Where beautiful 

smiles begin! 

ny nthony tillo Dr. Puntillo Anthony Puntillo Dr. Puntillo Anthony Puntillo 

Crane 

Dr. Christopher Crane Crane Dr. Christopher Crane Crane 

n arolyn Dr. Gardiner Carolyn Gardiner Dr. Gardiner Carolyn Gardiner 

Dr. Anthony Puntillo 

Dr. Christopher Crane 

Dr. Carolyn Gardiner 

follow us! @jrsmarcom 

(312) 339-9359 

#beseen #beheard 

Crown Point Crown Point Crown Point Crown PointMerrillville 

Crown Merrillville 

Point Merrillville Merrillville Schererville 

Merrillville Schererville Schererville Schererville Valparaiso Schererville Valparaiso Valparaiso Valparaiso Valparaiso 

Crown Point 

Merrillville 

Schererville 


1539 S Court 1539 StS Court 1539 StCourt 1539 1539 S StS Court St St 200 1539 West S 200 Court 84th West St Dr 

200 84th West West Dr 84th 200 84th Dr West Dr 84th 1000 200 Dr Caroline 1000 West 1000 Caroline 84th Caroline Ave 1000 Ave Dr Caroline Ave 1000 Caroline Ave911 Wall 911 Ave St 1000 Wall Caroline St 911 Wall Ave 911 St Wall 911 St Wall St 911 Wall St 

Crown Point, Crown IN Point, 46307 Crown IN Point, 46307 Crown IN 46307 Point, IN Merrillville, IN 46307 Crown Merrillville, Point, IN 46410 IN Merrillville, 46307 IN 46410 Merrillville, IN 46410 IN 46410IN 46410 Merrillville, Schererville, IN IN IN Schererville, 46410 46375IN 46375 Schererville, IN 46375 Valparaiso, IN Valparaiso, Schererville, 46375 IN 46383 Valparaiso, IN 46383 IN Valparaiso, 46375 IN 46383 Valparaiso, IN 46383IN 46383 Valparaiso, IN 46383 

(219) 662-2264 

(219) 769-7447 

(219) 322-8552 

(219) 462-3537 

www.pandcsmiles.com (219) 662-2264 (219) 662-2264 (219) 662-2264 (219) 662-2264 (219) (219) 769-7447 662-2264 (219) 769-7447 (219) 769-7447 (219) 769-7447 (219) (219) 322-8552 769-7447 (219) 322-8552 (219) 322-8552 (219) 322-8552 (219) (219) 462-3537 322-8552 (219) 462-3537 (219) 462-3537 (219) 462-3537 (219) 462-3537 

www.pandcsmiles.com www.pandcsmiles.com 

Let our team of social pros 

write, design, schedule and 

report for you. 

ValpoChamber.org 25

MEMBERS 

NEW 

Ballet 5:8 

1155 Marsh St, Ste D 

46385 

249-1188 

Rachel Miller 

Dance 

https://school.ballet58.org/valparaiso 

Ballet 5:8 Valparaiso Campus is a nonprofit 

dance education center that serves as a satellite 

location of Ballet 5:8 School of Arts in Orland 

Park, IL. We are a faith-based school offering 

classes to ages 3+ in the Valparaiso community. 

Our goal is to make high quality dance training 

accessible to students of all ages and levels 

of ability in a nurturing environment where 

students thrive. 

Fred Astaire 

Dance Studio 

107 Lincolnway 

510-0123 

Mark Smith 

Dance 

Bridal Products/Services 

Retail Stores 

www.fredastaire.com/valparaiso 

Fred Astaire Dance Studio is a locally owned 

studio. We are required to maintain the 

highest standards of excellence through 

our International Dance Council and Fred 

Astaire Franchised Dance Studios curriculum 

THE VALPO CHAMBER WELCOMES BOARD-APPROVED NEW MEMBERS 

WHO JOINED DURING SEPTEMBER, OCTOBER AND NOVEMBER, 2020. 

All addresses are in the 46383 zip code and phone numbers are 219 area code unless otherwise indicated. 

Interested in joining the largest and most active chamber in Northwest Indiana? 

Contact Danielle Oeding at (219) 462-1105 or danielle@valpochamber.org. 

certification. Our studio produces a wealth 

of amateur and professional dancers who are 

the living embodiment of Fred Astaire’s style 

and grace. 

Home Team Valpo, Inc. 

PO Box 504 

46384 

548-4827 

Lori Simon 

Organizations 

www.hometeamvalpo.org 

Non-profit created to assist qualifying 

homeowners in maintenance of their homes 

located within the city limits of Valparaiso. 

Northern Indiana 

Chapter, National 

Electrical Contractors 

Association 

105 Woodland Ct 

Michigan City 46360 

872-3151 

Matthew LaFree 

Electrician 

www.necani.org 

The National Electrical Contractors Association 

is the national trade association for electrical 

contracting firms. United for industry-wide 

action, the NECA has been the traditional 

champion of the electrical contracting industry 

since 1901. The national headquarters, founded 

in Buffalo, New York, now resides in Bethesda, 

Maryland. Throughout the country there are 

four regional offices who oversee 119 local 

chapters across 10 districts. 

OTES:Outstanding 

Tradeshow Exhibit 

Services, Inc. 

5235 W State Rd 10 

North Judson 46366 

260-418-3447 

Nan Wellman 

Exhibits/Tradeshows 

www.otesinc.com 

Outstanding Tradeshow Exhibit Services is 

a woman-owned business specializing in 

affordable, custom booths for rent or purchase. 

Our focus is making your company stand-out 

on the show floor by providing full turn-key 

services. With over 75 years of combined 

experience, we pride ourselves on delivering 

quality displays and services. Nothing we 

design can be found in a catalog. We design 

based on your needs. Our diverse experience 

allows us to create a unique tradeshow exhibit 

that suits your growing business with the 

greatest impact on the show floor. >> 

ELEVATE 

YOUR BRAND — 

not your marketing budget. 

Free estimates 

Call 219-561-1040 


A health plan 

that may give you 

$6,016 * back? Nice. 

Managing employee health care costs is critical — now more than ever. All Savers® Alternate Funding from 

UnitedHealthcare is designed to give you more ways to save, including a possible surplus refund if employee 

medical claims are lower than expected. In fact, more than a third of All Savers customers in northwest Indiana 

received a surplus refund last year, the average of which was $6,016.* 

More freedom 

Exemption from most 

Affordable Care Act regulations 

and state insurance mandates. 

More stability 

Safeguards for your employee 

benefit plan that help protect 

it from unexpected high 

medical claims. 

More ways to save 

Wellness programs at no additional 

cost to you designed to help your 

employees get healthier and lower 

costs for everyone. 

To learn more, contact your broker or visit uhc.com/southshore 

* Yep, that’s a real number. Over a third of UnitedHealthcare’s All Savers customers in northwest Indiana received a refund in 

2019, the average of which was $6,016. Please consult a tax and/or legal advisor to determine if, by receiving this surplus 

refund, there are any restrictions or obligations, or whether the surplus refund is taxable. 

Administrative services provided by United HealthCare Services, Inc. or their affiliates. Stop-loss insurance is underwritten by 

All Savers Insurance Company. 3100 AMS Blvd., Green Bay, WI 54313 (800) 291-2634. 

B2B EI20227604.0 7/20 ©2020 United HealthCare Services, Inc. 20-227606-A 

ValpoChamber.org 27

MEMBERS 

OTES Signs & Graphics 

5235 W State Rd 10 

North Judson 46366 

574-242-2236 

Nan Wellman 

Signage/Banners 

Promotional/Specialty Products 

www.otesinc.com 

OTES offers a variety of signs and graphics 

options: banners, signs, posters, t-shirts, decals 

and more! 

Peddlers Pizza Pub 

5 Lincolnway 

477-4992 

George Douglas 

Restaurants 

www.peddlerspizzapub.com 

Peddlers Pizza Pub is a fun, casual, familyfriendly 

experience in downtown Valpo. We 

offer gourmet pizzas, sandwiches, wings, and 

salads and much more from our custom-built 

bar. We are open six days a week for lunch, 

dinner and carryout. 

Rhythm N’ Beets 

880 E Sidewalk Rd 

Chesterton 46304 

252-3721 

Yana Pinkhasov 

Health & Wellness/Products & Services 

www.rhythmnbeets.com 

Rhythm N’ Beets’ comprehensive wellness and 

therapy facility is here to guide you and your 

family towards achieving a healthier lifestyle. 

We provide integrative services that promote 

holistic health and empower you to sustain 

good habits for a lifetime. Services include 

pediatric speech, language and feeding therapy, 

occupational therapy, physical therapy, 

holistic health coaching, alternative therapies 

including reiki, access bars, dry needling, 

and acupuncture, as well as a yoga and 

pilates studio. 

Ryan Ross 

937-371-4226 

Civic Member 

Skinologie Studio 

203 Monroe St 

307-3793 

Lauren Ulman 

Salons/Spas 

www.skinologiestudio.com 

Skinologie is a boutique spa offering a wide 

range of skincare and massage therapy services 

including: facials, peels, waxing, therapeutic 

massage, reiki, and cupping. 

MEMBERS 

NEW 

If you need to get across the City, to Chicago, or to the South Shore 

Train Station, Valpo Transit has a bus to get you there! Valpo Transit offers 

features like bus tracking and mobile ticketing to make your trip affordable, 

Valpotransit.com for routes and schedules. 

for you! The South Shore Connect has six bus departures to Dunes Park Train Station 

every day, allowing you to travel to Chicago or South Bend with ease. 

Free Parking is located in Valparaiso at 260 Brown St. 

Make your commute stress free! Sit back, relax and enjoy the ride. 

Chicago. With airplane -style seating, the Dash buses are equipped with free Wi-Fi, 

Service throughout the City of Valparaiso. The V-line can take 

you to the City's top destinations! Whether it be just down the 

street, across the city, or downtown for an event, the V-Line will get you there! 


T-Mobile 

1400 Opus Pl, Floor 6 

Downers Grove, IL 60515 

312-848-6644 

Tara Bolz 

Telecommunications 

www.t-mobile.com 

T-Mobile provides wireless voice, messaging, 

and data services in the US, Puerto Rico and 

the US Virgin Islands. The company operates 

the second largest wireless network in the US 

market with over 95 million customers and 

annual revenues of $32 billion. Its nationwide 

network reaches 98 percent of Americans. 

The Finishers, LLC 

707-1905 

Joe Wontorski 

Paint Products/Services 

www.thefinishersllc.com 

All types of interior painting, specializing in 

kitchen cabinet painting. We also provide 

exterior painting/ceramic, glass, and tile 

backsplash and more! 

TLC Companies 

2650 Barley Rd, Ste 110 

800-926-8440 

Stacey Gibson 

Employment-Human Resources/ 

Staffing/Training 

Payroll Processing 

Transportation Services 

www.tlccompanies.com 

TLC Companies is the largest and most trusted 

transportation specific Professional Employer 

Organization in the United States. Today, the 

TLC Companies partners with over 500 clients 

representing worksites ranging in size from 

1 to over 900 employees. Our state of the art 

service has been able to consistently provide our 

client solutions for everyday challenges facing 

business owners, including providing the 

transportation industries best workers’ 

compensation and risk management solutions. 

Wise Guys 

Discount Liquors 

2154 W Morthland Dr 

46385 

286-7995 

Sam Liubakka 

Liquor Stores 

www.wiseguysliquors.com 

Wise Guys is best in class in the package liquor 

store space, providing expertise for all your 

bottle needs and we do it with an extra level of 

service and customer service! 

Hrs: M-TH-9:00am-9:00pm, F & SA-9:00am- 

10:00pm, SU 12:00pm-8:00pm 

Would You Like $ 33.00 Off 

the Best Service We Offer? 

When you’ve got a heating 

or cooling need, you’ve got a 

lot of options. And chances are, 

you can ask your neighbors or 

friends on Facebook who they 

use, and you’ll get 35 different 

answers but no real information 

on WHY one company is better 

than the other. So, here’s a little 

information to help you get to 

know us… 

• Our highly trained technicians 

can install and fix ANY brand. 

• 10-year component warranty on 

new heating and cooling systems 

and 365-day warranty on all 

service repair parts. 

• Upfront pricing! No surprises. 

NO HIDDEN CHARGES. 

Now is the time to call... instead of dealing with an unexpected emergency! 

any service repair RECEIVE A on your old heating 

w/ part replacement 

- or - $ 

420 TRADE-IN and/or cooling system. 

GET $ 33 OFF 

Offer valid until April 30, 2021. Coupon must be presented to technician or comfort consultant at time of sale. 

FIBER 

GREAT FOR 

BUSINESS 

With our 99.999% guaranteed uptime, NITCO 

Fiber is your business’ most reliable option. 

NITCO Fiber Internet, Voice, & TV services are 

ideal for every business, from home-based 

offices to large corporations. 

» Reliability » Flexibility 

» High Speeds » Personalized for you 

» Redundancy » Localized staff 

kentheatingandac.com 

info@kentheatingandac.com 

To learn more about NITCO Business Internet, reach out to 

our sales team at marketing@nitco.com or call: 

219-996-2981 | nitco.com 

ValpoChamber.org 29

AROUND 

The Indiana Hospital Association (IHA) 

has presented the Family Birthing Centers of Community 

Healthcare System, which includes St. Mary Medical 

Center, with the INspire Hospital of Distinction 2020 

award in October 2020. The award recognizes staff 

for their commitment to doing everything possible to 

ensure the health of new moms and their babies from 

conception through postpartum care. “We are proud to 

be able to lead the way in creating effective solutions to 

help women and their babies have a healthy successful 

first year in life,” says Brittany Pankiewicz, Family Birthing 

Center nurse manager. Some of those creative solutions 

have led St. Mary Medical Center to be designated as 

a Baby-Friendly Hospital by Baby-Friendly USA. The 

nursery also has received Level II OB and Level II nursery 

from the Indiana State Board of Health. For more about 

the Family Birthing Centers of Community Healthcare 

System, visit COMHS.org/baby. 

Alissa and Mike 

Johns of The 

Johns Group 

are pleased to 

announce their 

recent affiliation 

with @properties. 

@properties is 

the #1 brokerage 

firm in Chicago 

AROUND TOWN is an important element to the local business coverage of Valparaiso 

Magazine. Submissions are permitted by chamber member businesses only. Articles are 

business announcements - i.e. awards, new additions to staff or promotion of title, and 

change of business location. Sales promotions, advertisements, or coupon ads may not 

be accepted. Submissions must be 130 words or less, are subject to approval, and may 

be edited. Send to info@valpochamber.org 

and has recently expanded into Northwest Indiana. The 

Johns Group understands the importance of marketing, 

technology, and exposure which is why they decided to 

align their business with a firm that offers cutting-edge 

sales and marketing programs and a culture that values 

innovation, relationships, and a strong local focus. Alissa 

and Mike know that the connection to Chicago that @ 

properties provides, paired with unparalleled marketing 

resources, will indoubtedly allow their buyers and sellers 

to dominate in Northwest Indiana as well. Contact The 

Johns Group at 219-928-3688. 

Corbey Dukes has 

been appointed as 

the new President 

of the Valparaisoheadquartered 

international nonprofit, 

Kids Alive 

International. 

Dukes has served as 

Kids Alive’s Country 

Director in Guatemala since 2009, where he established 

and led the development of a program that rescues girls 

and young women survivors of sexual violence, walking 

with them to wholeness and seeking justice for their 

abusers. Dukes has held various leadership positions in 

the corporate world as well as serving as administrative 

and missions pastor in Pawley’s Island Community 

Church, South Carolina. Dukes is married to Janie and 

they have two adult daughters. Kids Alive International 

is a Christian organization that rescues, redeems, and 

restores young lives to wholeness and freedom by 

providing physical and spiritual care for orphans and 

at-risk children. It currently has offices in 12 countries in 

Africa, Asia, Europe, Eastern Europe, Latin America, and 

the Middle East. Kids Alive International is located at 

2507 Cumberland Dr. Contact them at 219-464-9035. 


Northwest Health - Porter announced that it 

has opened a specialized clinic to help patients who have 

been told they have a lung nodule, often called a “spot 

on the lung.” The clinic’s goal is to help patients get a 

fast, accurate, and efficient diagnosis and coordinated 

management of suspicious or cancerous lung nodules. 

Lung cancer is a leading cause of death in the U.S. and, 

according to the CDC, the third most common cause of 

cancer. More people die from lung cancer than any other 

type of cancer. Patients who visit the Lung Nodule Clinic 

will benefit from a multi-disciplinary team of physicians 

who work together to facilitate early diagnosis and timely 

care for patients. The Lung Nodule Clinic can be reached 

at 219-983-LUNG (5864). The clinic is located in the 

Medical Plaza on the Northwest Health Porter campus at 

85 East US Highway 6, Valparaiso. 

Reins of Life, Inc. 

is here to help educators 

and parents in this new virtual 

world by offering Zoom field 

trips, e-lessons and safe 

on-site programming! 

‘Educate with Equines’ 

makes learning fun using 

our furry friends to help 

introduce new languages, 

STEM concepts and activities 

for both children and 

professionals! >> 

2020Bestof NorthwestIndianaBusiness 

LocalTelecommunicationsCompany 

As voted by the readers of Northwest Indiana Business Magazine 

Creating Next Generation 

Voice, Video, and Data 

Solutions Since 1992. 

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Call MTA today and set 

up a live demonstration 

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Enterprise Level Wi-Fi Systems 

Hosted/Cloud Unified 

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ALWAYS OPEN 

MEMBER FDIC 

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Compare MTA to your current provider and save $$$! 

Call us at 1-877-PickMTA 

or email us newsales@pickmta.com 

ValpoChamber.org 31

AROUND 

>> ‘Lessons-in-a-Box’ sensory, art and activity boxes 

are tailored to needs and interests of riders with safe 

contact-less pick-up. ROL also hosts Reading Buddies 

appointments; where new readers practice literacy skills 

with patient and surprisingly attentive equine listeners; 

A HORSE OF COURSE! Looking for a way to GET 

INVOLVED? Visit our website, social media or YouTube 

for virtual programs and at-home activities. Email or 

call ROL to volunteer, be part of the HAPPY HORSES 

CHARITABLE CAMPAIGN or share a review as a way to 

continue showing your support. Contact Reins of Life at 

574-232-0853 for more information. 

A new, modern dental 

practice has come to 

Valparaiso! Dr. Emily 

Svetanoff, a Valparaiso 

native, is excited to bring 

Restoration 

Dental Studio 

to her hometown. If you 

are searching for a new 

dental home, it’s time to book an appointment! 

Dr. Svetanoff will be providing the city of Valparaiso’s 

residents with personalized general, cosmetic, and 

family dental services to patients of all ages. Restoration 

Dental Studio is proud to offer exceptional in-house 

technologies, a modern aesthetic, and a variety of 

advanced services. These include laser dentistry, same 

day crowns, and digital impressions. Dr. Svetanoff and 

her team are beyond excited to serve Valpo and keep 

everyone’s smiles healthy and beautiful! We can’t 

wait to meet you! For more information, please 

contact info@restorationdentalstudio.com or call 

219-476-3100. Restoration Dental Studio is located 

at 4400 N Calumet Avenue, Suite 300 in Valparaiso 

just north of the intersection of Burlington Beach 

Road and Calumet Avenue. 

BACKPACKS UNITED, a program of United Way of 

Porter County, helps hungry children eat today 

for a brighter future tomorrow. During the ongoing 

COVID-19 pandemic, an ever-increasing number of 

children and families are suffering from hunger. While 

schools are working hard to provide students free 

breakfasts and lunches during the school week, children 

are still going hungry on the weekends. In the Valparaiso 

school district alone, nearly twice as many children are 

now affected and need your help. Through your donation 

to Backpacks United, students are given enough food for 

weekend meals—so they can go to school ready to learn 

on Mondays. A gift of $240 sponsors one child for the 

whole school year. Will you help? Donate at unitedwaypc. 

org/backpacks-united. 

www.boyconn.com • projects@boyconn.com 

Almost 

Childcare & Early Childhood Education • 

Afterschool Care • Food Pantry 

Call Today: (219) 462-2665 


WELCOME 

TO AN EVEN 

BIGGER, BETTER 

NETWORK 

Now that T-Mobile and Sprint have merged, T-Mobile has 

added more towers, more engineers and more coverage. 

So you don’t have to choose between an amazing network 

and great prices. At T-Mobile, you get both! 

Check out your coverage at t-mobile.com/coverage-map 

Proud Partner of Valparaiso Chamber of Commerce. 

Coverage not available in some areas. See Terms and Conditions (including arbitration provision) at www.T-Mobile.com for additional information. T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of 

Deutsche Telekom AG.© 2020 T-Mobile USA, Inc. 

ValpoChamber.org 33

A LOOK BACK 

>> A LOOK 

Valparaiso Enters the 

Information 

By Kevin Pazour 

W 

hen Urschel Laboratories purchased its first computer, the 

industrial firm had been producing food-processing machinery 

for over fifty years. Around 1963, Urschel Labs installed a 

computer onsite to control aspects of its manufacturing operation, 

to write payroll, and to handle its accounts payable and receivable. 

Employee Roy Kruse realized the potential of this machine. He approached Joe 

Urschel with the idea of starting a data processing company as a wholly owned 

subsidiary of Urschel Labs. After all, the industrial giant had extra cash on hand that 

it needed to allocate. 

Indiana Information Controls opened its doors in 1967 with Roy Kruse as Executive 

Vice President. Kruse knew that banks would be IIC’s primary, and most lucrative, 

customer base — though the firm would also provide data processing services for 

a multitude of other commercial and governmental enterprises. A June 1967 IIC 

advertisement in the Vidette-Messenger warned companies that “You can rent or 

buy a computer for peanuts. It’s just the programming time, specialists, operating 

expenses, special room, modifications, unused time and over head that cost you 

your shirt.” IIC offered its customers the ability to pay only for the services they 

required. With such expensive machinery and complex technology, IIC’s offer 

appealed to many companies. 

Photo of 

IIC Machinery from 

The Vidette Messenger, 

January 29, 1977 

IIC could process checks faster and 

at a lower cost than companies who 

traditionally oversaw their own 

billing and payroll programs. In 

late 1968, IIC took over the billing 

and payroll for the Valparaiso 

Water Department. The Water 

Department could produce one 

bill for twenty cents — IIC could 

do it for thirteen cents. It took 

workers at the Water Department 

about ten days a month to 

process billings, while IIC could 

complete the work in a matter 

of hours. Further, IIC’s computer 

system could provide the 

Water Department with an 

unprecedented wealth of data 

on municipal water usage, 

expanding the searchable 

IIC logo as printed in The Videtter-Messenger, June 12, 1967 

categories from two to twenty-five. According 

to Water Department Chief Engineer Philip 

Coote, the IIC system “shows everything that’s 

now on the ledger card, but better.” 

A few years later, IIC took over the payroll 

program for the Porter Memorial Hospital 

and the billing program for a few other local 

water departments. However, the firm’s 

real profitability came from its number one 

customer: banks. By 1969, only two years 

after opening its doors, IIC performed data 

processing for fourteen banks in Northern 

Indiana and Southern Michigan. IIC now 

employed thirty people and had added a 

second Honeywell 1200 computer system to 

its state of the art Valparaiso computer center 

at 2401 Calumet. By 1971, IIC expanded its 

computer center by 4,000 square feet, bringing 

it to a total of 12,000 square feet, in order to 

accommodate the swelling demand caused by 

its ever-increasing number of banking clients. 

By 1975, IIC was processing data for fortyseven 

banks in Indiana, Michigan, and Illinois. 

The firm had begun to offer “on-line” services 

to its bank customers, and was in the early 

stages of introducing a system that would allow 

customers of client banks to withdraw money 

from their checking accounts twenty-four 

hours a day — a device that would eventually 

be known as the automated teller machine, 

or ATM. Though engineers at IIC did not 

invent the ATM, the company was the first to 


BACK 

Age 

IIC 

ATM 

introduce the device to Indiana. In 1976, the first ATM 

equipment in Porter County was installed at the East 

Lincolnway and Portage branches of the First National 

Bank. That year also witnessed another milestone 

accomplishment for IIC — they fielded their own 

softball team. 

IIC continued to grow rapidly. In 1977, the firm opened 

a new data processing center in Indianapolis — it now 

provided processing services for seventy-six banks in 

Indiana, Michigan, and Illinois. By 1982, IIC was without 

a doubt the largest financial data processing center 

in Indiana. This allowed the company to provide the 

customers of its bank clients with a statewide network 

of ATMs. Gradually, all of IIC’s customer banks were 

connected to online service. 

However, by the early 1990s, the demands of Urschel’s 

flourishing international business made it impossible 

for the parent company to dedicate sufficient time to 

its subsidiary. In 1992, Computer Services Inc. (CSI) 

of Paducah, Kentucky purchased IIC. At this time 

the Valparaiso computer center had 155 full- and 

part-time employees, with 255 total. The annual 

revenues for each company in the year preceding their 

consolidation were nearly equal — CSI generated $19 

million, while IIC pulled in $14 million. CSI’s acquisition 

of IIC made it one of the largest financial data 

processing firms in the country. 

ValpoChamber.org 35

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BUSINESS SPOTLIGHT >> 

> BUSINESS SPOTLIGHT 

SPOTLIGHT 

YOUR BUSINESS 

with a 2”x2” ad. Reach 18,000+ Readers Quarterly! 

Call Danielle Oeding, at the Valpo Chamber 

(219) 462-1105 | danielle@valpochamber.org 

219-464-9871 

www.mybulkmail.com 

Not just different. Better 

Valparaiso, Merrillville, Highland 

and LaPorte Locations Available 

(219)246-2240 

www.libtitle.com 

Email: Cynthia.Reed@libtitle.com 

NITCO Fiber– 

Great for business! 

Our 99.999% guaranteed 

uptime makes our Fiber 

ideal. Now servicing 

customers over ValpoNet! 

219-996-0286 | nitco.com/valpo 

A CITY-INSPIRED & VOLUNTEER-DRIVEN NONPROFIT THAT HELPS 

QUALIFYING HOMEOWNERS RESTORE & MAINTAIN THEIR HOMES. 

Taking Care of Our Neighbors 

JOIN THE TEAM! VOLUNTEER OR DONATE TODAY! 

219.548.4827 | HomeTeamValpo.org 

Life Care Center 

of Valparaiso 

3405 N. Campbell Rd | Valparaiso 

219-462-1023 ~ www.lcca.com 

NEW YEAR! NEW LOOK! NEW SERVICES! 

RELY ON SECURESHRED FOR YOUR CONFIDENTIAL DATA 

DESTRUCTION. YOUR NEED IS OUR OPPORTUNITY. 

219-476-1905 

SecureShred.org 

SecureShred is a social enterprise of Opportunity Enterprises– 

providing purpose with a paycheck for individuals with disabilities. 

NOW OFFERING EXPANDED SERVICES 

American Limb 

& Orthopedic 

Company 

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AmericanLimbValparaiso.com 

(219) 531-7479 

219-464-9871 

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FOR ALL YOUR PRINTING NEEDS 

Stationery & Business Cards 

Tickets • Invitations • Flyers & More 

Blueprints • Photocopies 

Layout Design • Binding 

Lamination • UPS & Fax Service 

306 E. Lincolnway, Ste. A 

Valparaiso | 219.462.1108 

diane@mrcopyrite.com 

www.mrcopyrite.com 

Dedicated & Focused in “Keeping it Legal” 

VITELLO LAW FIRM 

• Business & Corporate Law • Real Estate Law 

• Estate Planning & Probate 

Susan Vitello 

Attorney, Advisor and Consultant 

Licensed in Illinois & Indiana 

219-476-7755 | Susan@vitellolaw.com 

ValpoChamber.org 37

TALKING TOURISM 

>> A PEEK @ 

The mission of the 

We all have been challenged by the 

unique, unprecedented circumstances 

Valparaiso Department 

of 2020 in our business and professional 

lives. of Parks Valpo Parks and is no Recreation 

exception. With 

a priority mission to gather our families 

is to be a leading partner 

and neighbors together in places and in 

programs in preserving, as a community, developing, 

we have had 

to find ways to safely meet that mission 

and promoting Valparaiso’s 

in new and innovative ways. Just like 

you, unique we evaluate quality the environment of life. daily 

and project our course of action with 

the facts before us to plan our future 

course. We have learned to be nimble 

and change course as circumstances 

continue to evolve. 

Field at Tower Park 

018 

Overall, 2020 has been an extraordinary 

year of service, financial sustainability, 

and growth thanks 

to our exceptional 

staff and volunteers 

led by our Park 

Board, Park 

Foundation 

Board, and City 

Leadership Team 

led by Mayor Matt Murphy, City 

Administrator Mike Jessen and Clerk- 

Treasurer Holly Taylor. A major 

key to any successful year for parks has 

been the incredible legacy of private 

partnerships of our local business 

community even during these 

tumultuous times. You have been 

steady and encouraging. 

As a result, we have had stability in 

our traditional programs and created 

innovations such as virtual concerts, 

social distance runs, and modified iceskating 

lessons and venue protocols, 

just to name a few. 

Along the way, we have had some 

remarkable outcomes. Open per the 

Governor’s safety guidelines, golf at 

Forest Park and Creekside experienced 

the highest number of rounds and 

revenue in 15 years! Our Creekside 

Classic for Kids Golf Outing was our 

safest and most successful fundraiser in 

its 18-year history. 

Rogers-Lakewood Park had its highest 

attendance season and highest revenue 

year in more than 10 years! Guests 

enjoyed the great outdoors with paddle 

boats, disc golf, fishing, hiking, biking 

and picnicking with family and friends. 

ValPAWaiso Dog Park opened in May 

of 2020 with expectations of selling 

300 memberships the first year. The 

Parks is now clearing our wait list to 

fill requests for 600 memberships 

and counting! Our partnership with 

Maggie Clifton, the City’s Community 

Engagement Director and with the 

City’s Redevelopment Commission 

has resulted in improvements at three 

neighborhood parks — Jessee-Pifer, 

Banta, and Will Parks. 

Amid ongoing operations, we are in the 

process of completing The Valpo Parks 

five-year Master Plan with an ongoing 

task force for youth sports facilities, senior 

services, and skate park development. 

We look forward to reporting to you 

soon about those plans. So far over 1,400 

citizens have been virtually engaged in 

these discussions. 

None of these positive results would 

have been possible without the 

leadership of our Board members, 

most of whom are Chamber members, 

with many serving as past and present 

Chamber officers. They care deeply 

about this community and its people 

and families! 

May our perseverance through 2020 

give us a renewed sense of hope, 

selflessness, and love for each other 

as a community in 2021! 

We are Valpo! 

rks.org • 219-462-5144 


VALPO CHAMBER GIFT CERTIFICATES 

GREAT FOR ANY OCCASION! REDEEMABLE AT OVER 120 LOCAL BUSINESSES! 

Nearly $ 200,000 is spent each year to purchase 

Chamber Gift Certificates. That is a significant amount of money 

kept right here in our community to support local businesses, 

creating jobs and stimulating our economy. 

To purchase gift certificates, call the chamber office at (219)462-1105 or 

visit www.valpochamber.org and click purchase gift certificates to order online. 

All major credit cards, checks and cash accepted. 

For more information about Valpo Chamber Membership or participating in the Chamber 

Gift Certificate program, contact Danielle Oeding, 219.462.1105 or danielle@valpochamber.org. 

ValpoChamber.org 39

Look Forward 

Introducing Northwest Health 

All through life, we look forward. We look forward to things that excite us, fulfill us, and help us. When life 

is challenging, we look forward to when we will overcome, and find our strength again. Now, La Porte, 

Porter Regional and Starke Hospitals have joined together to help you LOOK FORWARD. 

Northwest Health combines the resources of three hospitals in a comprehensive healthcare system of specialty care sites 

and virtual care services. Our more than 3,000 caregivers across multiple locations share a passion for providing highquality, 

integrated care in a seamless experience for patients, and making care available when and where it’s needed. 

We are here to be your health partner, helping you look forward in the joyful moments that take your breath away, and 

in the anxious moments that hold your breath. Helping you look forward to living well, staying strong, reaching your 

goals, and being with the ones you love. Northwest Health. Look Forward. 

NWHealthIN.com 

40 Northwest VALPARAISO Health – Porter MAGAZINE is owned in part | WINTER by physicians. 2021

Valparaiso Magazine - Winter 2021

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