Dustin Haisler, Manor, Texas Daniel Connolly, Spigit

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Dustin Haisler, Manor, Texas Daniel Connolly, Spigit

Dustin Haisler, Manor, Texas

Daniel Connolly , Spigit

Twitter Handles @dustinhaisler, @cityofmanor, @manorlabs


Where is Manor, Texas?


MANOR TECHNOLOGY

Just Four Years Ago....


• –noun

in·no·va·tion

• 1. something new or different introduced

• 2. the act of innovating; introduction of

new things or methods.

Internal or External?


Is The Crowd Wise?

Yes, But They Need Direction

Flickr: mararie


Current Government Innovation?

http://www.jpb.com/pictures/ipm_cartoon_multi.jpg


Manor’s Innovation Process

1

2

3

4


The Platform

www.ManorLabs.org


Step 1- Submit Idea

STAGE

1


Step 2- Idea Vetted By Participants

Ideas Are Vetted By Users

STAGE

1


Step 3- Reviewed By Department

Is There Enough Information To Proceed?

YES or NO

STAGE

2


Step 3- Reviewed By Innovation Committee

STAGE

3


Step 4- Implemented or Aborted

Flickr: camknows

Ste

STAGE

4


Innovation Process Recap


What’s The Difference From Other

Platforms?


Powered By Spigit


How Do You Make It Sustainable?

Answer: Game Mechanics


Be Rewarded For Participation

Users Receive “Innobucks” For

Participation (Which Can Be Traded In

For Real Products)


• Innobucks

How Are They Rewarded?

– A virtual online currency that can be traded in for

real tangible products and services from the Manor

Labs storefront.

• Users receive Innobucks in various quantities

depending upon the action they complete.

– For example: Users receive 5,000 Innobucks when

submitting an idea for us to consider.

Twitter @manorlabs Web www.manorlabs.org


What Are Some Of The Tangible Benefits?

• $25 Gift Certificate To Restaurant

• Ride-out With Chief of Police

• Week Named In Your Honor

• Be Mayor For A Day


Ranking

• Participants Are Also Ranked Based Upon

Their Value To The System.

• This ranking, which we call a “reputation,” is

adjusted daily based on the other platform

participants.


Leaderboards


What To Look For In A Platform?

• Graduated Idea Advancement (Idea Funnel)

• Mechanism That Encourage Sustainability

(Game-Mechanics)

• Idea Management Component (Project

Management System)


Sneak Peak At Version 2


Collaborative Element – Share Value


How Will Manor Labs Participate With OCW?

Manor Labs will reward Individuals For

Participating in OCW Courses (“X” Innobucks

Per Course)

Manor Labs will create a Certificate Program

to encourage Open Courseware participation.

• Publish 10 OCW courses by May 2012

– Examples: Urban Planning, Governmental

Innovation, Persuasive Technology, etc.

• Encourage other agencies to focus on

empowering citizens with open education.

Twitter @manorlabs Web www.manorlabs.org


How Else Can This Be Applied?


Information Dissemination


Distributed 311


How To Start?

Rethink How You Interact With Citizens


Traditional Means of Citizen Interaction

CITY

GOVERNMENT

CITIZENS


Interaction With Web 2.0 Tools

CITY

GOVERNMENT

CITIZENS


Closing Thoughts

Why Pass Power To The People?


Ways To Start

1. Form an Internal Innovation Committee (Start

Within Your Own Department)

2. Find A Platform To Help Harness/Manage

Ideas

3. Start Small With R&D

4. Find Higher Education Institutions & Private

Companies To Partner With

5. Cookie Cut (Learn What Others Have Done,

And Apply It)


Any Questions?

Thank You For Your Time

Dustin Haisler, Assistant City Manager & CIO

(512) 272-5555

dhaisler@cityofmanor.org

Text “Haisler” To 50500 For My Contact Information

Daniel Connolly, Vice President of US East (Spigit)

(703)786-5400

dconnolly@spigit.com

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