EDGE Services Newsletter March 2021
EDGE Services Newsletter March 2021
EDGE Services Newsletter March 2021
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EDGE services
Spring 2021
NEWS
LETTER
Welcome to the new edition of EDGE Services’ Newsletter
As you may be aware, EDGE paused face-to-face training delivery in line with the implementation of the third national
lockdown. However, I am delighted to say that, with the slow loosening of restrictions and the apparent success of the
vaccination programme, we were able to resume training activities on the 8th of March.
We would like to take this opportunity to thank all our clients for their understanding during the hiatus and their
appreciation that the safety of our team and delegates is paramount. We trust that those whose courses have been
postponed will bear with us as our schedule is rearranged and hope to be able to meet your training needs at the
earliest opportunity.
Our ‘Need to Know’ feature in this edition focuses on how EDGE-trained key trainers can manage their moving and
handling responsibilities remotely using our online Resources Library while face-to-face training opportunities are
more limited and until such a time that ‘normal’ services can safely resume.
You will also notice our bidding a fond (albeit not final) farewell to much-loved trainer Phil Essex as he enters
retirement, and a very warm welcome to our new trainer Vanessa Martin. We wish you both all the very best.
People Handling Practical Skills Videos
EDGE Services are delighted to announce that Modules
1 - 3 of our new people handling techniques videos are
available on the Resources Library.
EDGE Services’ trainers have filmed an extensive
and thorough range of people handling techniques as
a resource for our moving and handling ‘Key Trainer’
qualified delegates. These were made in direct response
to requests received during the spring 2020 lockdown to
make a video resource available that would help make
distance learning for the practical techniques a more
viable option.
The new videos are split into four separate modules
and they enable EDGE-trained ‘Key Trainers’ (who
hold a current certificate) to deliver practical people
handling skills to their front-line colleagues remotely, via
a video conferencing system such as Zoom, Teams or
Hangouts. While they are not intended to take the place
of supervision and monitoring of staff, the videos may
reduce the amount of hands-on contact that our key
trainers are required to have when face-to-face training
opportunities are more limited.
The modules increase in complexity as staff move up
the modules and cover over 45 individual practical
techniques in total.
www.edgeservices.co.uk
01904 677853
Techniques demonstrated and explained without
equipment include:
• Getting the client ready to stand.
• Sit to stand techniques.
• Chair to chair transfer techniques.
• Managing the slouched client.
• Managing the falling client.
• Assisted walking etc.
Techniques using of a wide range of equipment (both
small handling aids and larger pieces of kit) that are
demonstrated and explained include:
• Managing the fallen client with equipment.
• The use of handling slings and handling belts.
• The use of turntables/rotating boards.
• The use of transfer boards.
• The use of rotating turners and perched transferring aids.
• The use of slide sheets and in-bed turning systems.
• The use of oval gliding boards.
• The use of a very wide range of hoists and slings
including a gantry hoist system etc.
We feel sure that the videos will prove yet another
invaluable resource from the team at EDGE Services and
we hope our clients/delegates enjoy using them.
Module 5 of the practical skills video series is due to be
filmed later this year, if there is anything that our clients/
delegates would like to see demonstrated or included in
this module, we would love to hear from you.
2 Spring 2021 Newsletter
Price Increase from
1 April 2021
EDGE Services would like to advise our clients
that our course prices are set to increase from
1 April 2021. The increase equates to less than
7.5% on our existing fees and has been brought
in to offset the rise in our own costs over recent
years. We have not increased our prices for over
three years.
Course prices will continue to include our
professionally bound, full colour course
textbooks, proposed onward training materials,
access to our invaluable post training support
service for the duration of training certificates
and, for our ‘people’ and ‘children’ handling
courses, access to our exclusive online
Resources Library, which includes videos of
practical skills, additional training tools and a
theoretical e-learning programme.
Additional moving and handling practical skills
videos and e-learning modules are currently
under development and will follow later this
year and we are working with leading experts in
dementia care regarding the further development
of our understanding and managing challenging
behaviour training programme - watch this
space!
Discounted places on public training courses and
on in-house training weeks will still exist and will
be communicated periodically on our website.
All training: public and in-house, booked and
confirmed before 1 April 2021 will still be charged
at the current (lower) rate.
EDGE and the Environment
One of our company New Year resolutions in 2020 was to
take steps to further reduce our carbon footprint and we were
delighted to partner with Make it Wild – a Yorkshire-based
company whose aim is to encourage a greater knowledge,
understanding and enjoyment of the natural world - and their
Carbon Mitigation through Tree Planting scheme. Having
already taken measures as a company to reduce our carbon
footprint we were thrilled to have found a way in which we
could offset some of what remained.
After a year in which green, open spaces have become a
lifeline for so many people, we are delighted to partner with
Make it Wild again in 2021.
The Make it Wild scheme involves their planting trees on
their nature reserves in Summerbridge, North Yorkshire and
ensuring that enough of them reach maturity to offset your
carbon footprint. You can choose how much carbon to offset
– for your business or as an individual – and there is a handy
calculator on their website for you to work out how much to
do.
As they grow, the trees absorb and then trap carbon dioxide
from the atmosphere. Calculations have shown that one
tree can typically trap 3.7 tonnes of carbon dioxide during its
lifetime which is significant in contributing to the lowering of
greenhouse gases in the atmosphere.
One of the best possible ways to compensate for some of
our unavoidable carbon footprint and to help ensure that
woodland continues to grow, is through the planting of trees
and we would love to see more people and companies –
including our clients and delegates - getting involved in this
and similar schemes.
To find out more about Make it Wild, their Carbon Offsetting;
Nature Dedications, Mediation and Reiki Retreats,
Conservation Volunteering, Holiday Cottage and Sustainable
and Eco-friendly Products contact them direct: https://www.
makeitwild.co.uk/
EDGE services
Legal Cases
Spring 2021 Newsletter 3
Nursing Home Fined Following
Breaches of Bedrail Safety
A nursing home has been fined after a resident’s leg was
repeatedly trapped in a bed rail.
Merthyr Tydfil Magistrates’ Court heard how in November
2018, a resident at a care home in Rhayader had to
receive treatment after her leg was repeatedly trapped
between her mattress and the bed rail, becoming
discoloured and cold to the touch.
An investigation by the Health and Safety Executive
(HSE) into the incident found that there was a lack
of training and guidance on how to complete a bed
rail assessment. Employees at the home had not
received any training on the safe use of bed rails and
were unaware of the risks from bed rail entrapment.
It also found that, despite the resident’s leg becoming
repeatedly trapped between September and November
2018, no review on the use of bed rails was carried out.
The provider pleaded guilty to breaching Section 3 (1) of
the Health and Safety at work Act 1974 and have been
fined £25,000 and ordered to pay costs of £11,747.
Speaking after the case HSE inspector Sarah Baldwin-
Jones said: “The incident could so easily have been
avoided by simply conducting a detailed bed rail risk
assessment.
“Those who manage bedding equipment, should ensure
that there are no gaps between the mattress and bed rail,
where someone could get trapped.
“Employees involved in the provision and use of bed rails
need to be aware of the key risks and know what to do
if they suspect someone may be at risk of entrapment.
In this case none of the employees recognised the risks
and despite repeated entrapments, nothing was done to
prevent recurrence.
“Companies should be aware that HSE will not hesitate
to take appropriate enforcement action against those that
fall below the required standards.”
Care Home Fined £80,000 After
Man Dies After Falling Out of a
Window
A Surrey care home has been fined £80,000 after a
57-year-old man died after falling from a window while in
their care.
The home pleaded guilty to failing to provide safe care
and treatment, resulting in avoidable harm to a resident at
Croydon Magistrates’ Court.
The home was also ordered to pay £3,474 in prosecution
costs plus a £170 victim surcharge.
The court heard how the resident was found in the care
park outside the home on 17 October 2017 after an
unwitnessed fall from his bedroom. After being attended
by paramedics onsite, he was taken by ambulance to St
George’s Hospital where he died two days later.
The window from which the resident fell was secured by
a single metal chain attached by screws to an aluminium
frame which had been in place for at least 15 years.
A health and safety consultant attended the home the
day after the incident advised that all window restrictors
with chains be replaced as they were not strong enough.
They were replaced in February 2018 with built-in window
restrictors.
Neil Cox, CQC’s Head of Inspection for Adult Social Care,
said: “This is a distressing case and our sympathies are
with the victim’s family and with those affected closely by
his death.
“Where we find any provider has put people using its
services at risk of harm, we take action to hold them to
account and protect people.
“We hope this prosecution reminds care providers that
they must always ensure people’s safety and manage
risks to their wellbeing.”
www.edgeservices.co.uk
01904 677853
4 Spring 2021 Newsletter
Important Notice Regarding EDGE Services
Certificated Key Trainers
EDGE Services have put a three-month training certificate extension in place for staff who were due to update
their ‘People/Children Handling and Risk Assessment Key Trainer’s Certificate’ training in January, February and
March 2021.
This means you will still be able to deliver training within this period (three-months post-certificate expiration) and
you will still get our full support in terms of having access to our trainers for clinical or training advice either via
email or telephone. You will still be able to call upon us for legal support and any other form of consultancy that
we offer that can be delivered either over the telephone or via email. For this same period (three-months) you can
continue to have full access to our Resources Library, e-learning programme etc from us upon email request.
Furthermore, we have left in place the three-month eligibility window, post your training certificate expiring, to
allow flexibility with regards to attending a suitable ‘Refresher/Update’ course date and location. While we have
put additional public course dates in place recently, demand is currently extremely high and to secure a place we
strongly advise you to book at your earliest convenience: www.edgeservices.co.uk/courses.
We hope that this demonstrates our commitment to supporting our Key Trainers at this difficult time. Please
contact us if you have any questions: info@edgeservices.co.uk
Woman Fined for Running West Yorkshire
Care Agency Illegally
A woman who ran a Morley-based domiciliary care
agency has been ordered to pay over £12,000 after she
admitted to providing care illegally.
As a result of the prosecution, brought by the Care
Quality Commission (CQC), she was fined £1,500,
ordered to pay £10,380.91 costs and a £170 victim
surcharge at Leeds Magistrates’ Court on Thursday, 7
January 2021.
Prior to her sentencing, she pleaded guilty to providing
a regulated activity – personal care – in people’s own
homes through her company, without CQC registration.
This is a criminal offence.
Personal care includes assisting people to eat and drink,
dress, bathe and use the toilet.
CQC brought the prosecution after it received feedback,
in September 2018, from a relative of a person who
used her service which, at this time, was not registered
with CQC. This prompted CQC to begin investigating
the company, and inspectors visited its premises,
unannounced, three weeks later, in October 2018.
On arrival, they found a large window sticker advertising
personal care which falsely stated that the firm was
CQC-approved.
EDGE services
Inspectors also found evidence that the company
had 23 staff providing personal care to at least seven
people. They also saw staff time sheets and invoices
demonstrating that it had been operating illegally.
In April 2020, the home care service successfully applied
for CQC registration – following a robust process –
meaning it can now provide a lawful service.
The service was inspected in November 2020 and rated
Requires Improvement. CQC continues to monitor it,
including through future inspections, to ensure people’s
safety.
Joyce Frederick, CQC’s deputy chief inspector of
registration, said: “It is unacceptable that this woman
risked people’s safety by running a care service
without the benefit of CQC registration, so I welcome
her guilty plea. The registration process is important
to appropriately assess services before they care for
people. Services are then monitored and inspected
to ensure that they continue to meet standards that
people should be able to expect. Unregistered services
operate without oversight, putting people at risk of harm.
Monitoring of domiciliary care agencies is especially
important, as people who receive care in their own
homes can be particularly vulnerable because of their
circumstances. When we find providers operating
illegally, we do not hesitate to act to protect people.”
Call for Key Workers to be
Compensated
A new report by the Centre for
Progressive Policy – Pay, productivity
and social value: why key workers
deserve a better deal – calls for the
government to compensate those
working on the frontline for their
contribution during the covid-19
pandemic.
CPP argued that society should
acknowledge the vital work done by
these people in offering a one-off
compensation payment in recognition
of the personal risks they have taken.
It says that while some key workers
are well paid and/or represented by
trade unions, others suffer insecure
job contracts and poor enforcement
of minimum wage standards. Care
workers are cited as an example
with their hourly earnings almost
30% below the median, with a third
employed on zero-hours contracts.
The CPP reasons that respecting
and properly renumerating key
workers is essential beyond the
pandemic claiming that paying
care workers a fair wage would
both improve care outcomes and
contribute to the levelling up agenda
at a time when the demand for care
is extremely high.
Rosie Stock Jones, senior research
analyst, Centre for Progressive
Policy, said: ‘Key workers have been
invaluable to society over the past
year, with many taking huge personal
risk whilst the rest of us stay home –
yet these workers are often low paid,
with many on insecure contracts.
‘This discrepancy between social and
‘market’ value must be rectified, and
there is widespread public support for
this. CPP calls on government bodies
to work together to ensure that the
pay and working conditions reflect
the contribution key workers make to
society, starting with compensation
for the risks taken during the
pandemic.’
CPP is calling on the government
to remunerate key workers for risks
taken throughout the pandemic and to
ensure all key workers receive a fair
wage relative to their social value by:
• Making all key workers eligible
to apply to HMRC for a tax-free
coronavirus compensation payment
of between £200 and £1,200 at the
March Budget at an estimated cost
of £1.5bn – £4bn.
• Consulting on developing sector
specific, minimum pay and
employment conditions that better
reflect the social value and risk
associated with key worker roles.
• Funding local councils to pay all
publicly funded care workers the
real living wage as a minimum.
• Building social care up as a
profession by developing nationally
agreed skills and competencies
frameworks and providing
progression pathways.
Laura Gardiner, director, Living Wage
Foundation, said: ‘In these difficult
times, it is more important than ever
that those who are continuing to risk
their health and wellbeing to keep our
economy going are paid what they
need to live.
‘Key workers are providing a crucial
service in supporting and caring for
the vulnerable and their families. As
a society, we have a responsibility
to go beyond the clapping, and to
compensate these key workers fairly
for their contribution.
‘Paying the real Living Wage is not
only the right thing to do, but is also
beneficial financially for firms, a
fair wage increases motivation and
productivity.
‘And in sectors like social care where
wages are driven by public spending,
we need to move beyond words of
appreciation – policy makers should
commit to a Living Wage for care
workers and increase funding for the
sector accordingly.’
Spring 2021 Newsletter 5
NHS Reforms
Planned
Reforms of the NHS in England,
that will see the law changed
to reverse reforms of those
introduced under Prime Minister
David Cameron in 2012, have
been published in a White Paper
on 11 February 2021.
The planned restructure will
enable health and care services
to work more closely together,
Health Secretary Matt Hancock
said it will mean a focus “on the
health of the population, not just
the health of patients.”
The timing of the changes has
been brought into question by
Labour, but ministers believe
the changes will put the NHS
in a better position to cope with
an ageing population and a rise
in people with complex health
conditions with Mr Hancock
telling MPs that the pandemic
has made the changes more,
rather than less urgent.
The new system would see the
NHS and local councils take
decisions about local health
together. “Integrated Care
Systems” – organisations which
already exist in some parts of
the country - will be set up in
each part of England and be
responsible for funding to support
that area’s health, providing
a holistic and preventative
approach to treating the ill health
of individuals.
Training Across the UK
• People Handling
• Children Handling
• Inanimate Object Handling
• Understanding and Managing
Behaviour that Challenges
• Bespoke and Advanced Skills
In-house Training
www.edgeservices.co.uk
01904 677853
6 Spring 2021 Newsletter
The Most Highly Endorsed and Accredited Peo
People Handling and Risk Assessment
Key Trainer’s Certificate
Course Accreditations:
Level 4 Award
Our flagship FOUR-DAY
course has long established
EDGE as a leading provider
of manual handling and risk
assessment training to the
healthcare and social care
sectors.
Course Overview
This course will provide delegates
with the knowledge, skills and
confidence to train others in the
moving and handling of people and
in the conducting of manual handling
risk assessments.
Certification
This course is accredited as
a Level 4 Award by RoSPA
Qualifications. Furthermore, it is
a Royal College of Occupational
Therapists (RCOT) Approved
Learning Award, certified by the
CPD Certification Service and
aligned to the Skills for Care Core
Skills Training Framework (CSTF).
Upon successful completion of
this training you will receive a
certificate from EDGE Services
and a Level 4 Award from RoSPA
Qualifications. Both certificates are
VALID FOR TWO YEARS.
Forthcoming Public Training Courses Include:
27 - 30 April 2021, Birmingham
27 - 30 April 2021, Edinburgh
4 - 7 May 2021, London
11 - 14 May 2021, Exeter
18 - 21 May 2021, Oxford
18 - 21 May 2021, Glasgow
25 - 28 May 2021, York
8 - 11 June 2021, London
8 - 11 June 2021, Glasgow
15 - 18 June 2021, Manchester
22 - 25 June 2021, Oxford
29 June - 2 July 2021, York
6 - 9 July 2021, York
6 - 9 July 2021, Cardiff
Course Duration: 4 Days
Public Course Cost:
£780+VAT per delegate,
£910+VAT per delegate in
London
From 1 April 2021 Public Course
Cost will be: £820+VAT per
delegate (£955+VAT per delegate
in London). Certificates remain
valid for TWO years.
01904 677853 www
Public Training Courses
Delivered at 12 public locations across the UK. For the benefit of
individuals and organisations requiring one or a small number of
places.
The cost of a public four-day course place is £780+VAT per
delegate (£910+VAT – London). Delegate certificates are valid for
TWO years, making the cost per delegate per year of certification
ONLY £390+VAT (£455+VAT – London)
The cost of a public two-day ‘Refresher/Update’ course place
is £500+VAT per delegate (£565+VAT – London). Delegate
certificates are valid for TWO years, making the cost per delegate
per year of certification ONLY £250+VAT (£282.50+VAT – London)
From 1 April 2021 Public Course Cost will be: £525+VAT per
delegate (£262.50+VAT per delegate per year of certification)
and £590+VAT per delegate in London (£295+VAT per delegate
per year of certification). Certificates remain valid for TWO years.
Visit our website: www.edgeservices.co.uk/courses to book and
for the most up to date course details.
Not All Manual Handling Training Providers Are The Same
Spring 2021 Newsletter 7
ple Moving and Handling Training in the UK!
People Handling and Risk Assessment
Key Trainer’s Certificate (Refresher/Update)
Course Accreditations:
Advanced
Level 4 Award
This TWO-DAY course has
further consolidated EDGE’s
position as a renowned provider
of manual handling and risk
assessment training to the
healthcare and social care
sectors.
Course Overview
To ensure trainers keep up-to-date
with legislation and developments
in manual handling, EDGE
recommends a ‘Refresher’ at least
every two years. This course will
advance delegates’ professional
development and manual handling
skills, and provide opportunity to
share experience with others.
Certification
This course is accredited as an
Advanced Level 4 Award by RoSPA
Qualifications. Furthermore, it is
a Royal College of Occupational
Therapists (RCOT) Approved
Learning Award, certified by the CPD
Certification Service and aligned
to the Skills for Care Core Skills
Training Framework (CSTF). Upon
successful completion of this training
you will receive a certificate from
EDGE Services and an Advanced
Level 4 Award from RoSPA
Qualifications. Both certificates are
VALID FOR TWO YEARS.
.edgeservices.co.uk
In-House Training Courses
Delivered onsite, at a venue provided by and on dates convenient for
our clients with a programme tailored to suit clients’ specific learning
needs.
The cost of an in-house four-day course is £4100+VAT for up
to 10 delegates. Delegate certificates are valid for TWO years, if
maximum numbers (10) attend the cost per delegate,
per year of certification is ONLY £205+VAT.
The cost of an in-house two-day ‘Refresher/Update’ course
is £2050+VAT for up to 10 delegates. Delegate certificates are
valid for TWO years, if maximum numbers (10) attend the cost per
delegate, per year of certification is ONLY £102.50+VAT.
From 1 April 2021 the cost of an in-house four-day course will be
£4400+VAT for up to 10 delegates (£220+VAT per delegate per
year of certification) and for an in-house two-day ‘Refresher/Update’
course will be £2200+VAT for up 10 delegates (£110+VAT per
delegate per year of certification). Certificates remain valid for TWO
years.
Call: 01904 677853 or E-mail: enquiries@edgeservices.co.uk for
more information.
Forthcoming Public Training Courses Include:
15 & 16 April 2021, London
20 & 21 April 2021, Manchester
22 & 23 April 2021, Birmingham
27 & 28 April 2021, York
29 & 30 April 2021, Glasgow
13 & 14 May 2021, Oxfordshire
27 & 28 May 2021, London
1 & 2 June 2021, Birmingham
1 & 2 June 2021, Glasgow
3 & 4 June 2021, York
8 & 9 June 2021, Brighton
17 & 18 June 2021, Oxfordshire
22 & 23 June 2021, Manchester
22 & 23 June 2021, Edinburgh
24 & 25 June 2021, Glasgow
1 & 2 July 2021, London
6 & 7 July 2021, Exeter
8 & 9 July 2021, Glasgow
8 & 9 July 2021, Cardiff
22 & 23 July 2021, York
27 & 28 July 2021, London
29 & 30 July 2021, Birmingham
5 & 6 August 2021, Glasgow
31 Aug & 1 Sept 2021,
Peterborough
Course Duration: 2 Days
Public Course Cost:
£500+VAT per delegate,
£565+VAT per delegate in
London
From 1 April 2021 Public
Course Cost will be: £525+VAT
per delegate (£590+VAT
per delegate in London).
Certificates remain valid for
TWO years.
8 Spring 2021 Newsletter
Children Handling and Risk
Assessment
Children Handling and Risk
Assessment (Refresher/Update)
KEY TRAINER’S
CERTIFICATE
Public Training Courses
Course Duration: Four Days
KEY TRAINER’S
CERTIFICATE
Public Training Courses
Course Duration: Two Days
This four day course
will provide you with the
knowledge, skills and
confidence to train others
in the moving and handling
of children/young adults
and how to conduct manual
handling risk assessments.
20 - 23 July 2021, Brighton
23 - 26 November, Birmingham
In-House Training Courses
Available in-house across the UK.
This two day Refresher/
Update course will further
advance your professional
development and manual
handling skills, and provide
you with a valuable opportunity
to trade experience with
others.
29 - 30 June 2021, Brighton
2 - 3 December 2021, Brighton
In-House Training Courses
Available in-house across the UK.
Course Duration: Four Days
Course Duration: Two Days
We can tailor-make this course to suit
your requirements.
Please call us on 01904 677853 to
discuss your requirements.
We can tailor-make this course to suit
your requirements.
Please call us on 01904 677853 to
discuss your requirements.
Course Accreditations:
Course Accreditations:
For more details please
visit our website www.
edgeservices.co.uk/courses
For more details please
visit our website www.
edgeservices.co.uk/courses
Understanding and Managing
Behaviour that Challenges
KEY TRAINER’S
CERTIFICATE
Public Training Courses
Course Duration: Four Days
Understanding and Managing
Behaviour that Challenges (Refresher/
Update)
KEY TRAINER’S
CERTIFICATE
Public Training Courses
Course Duration: One Day
This four day course
will provide you with the
knowledge, skills and
confidence to train others in
de-escalation and breakaway
techniques, which can be
adopted to deal with individuals
exhibiting challenging
behaviour.
20 - 23 April 2021, York
20 - 23 July 2021, Birmingham
23 - 26 November 2021,
Glasgow
In-House Training Courses
Available in-house across the UK.
Course Duration: Four Days
We can tailor-make this course to suit
your requirements.
Please call us on 01904 677853 to
discuss your requirements.
This one day Refresher/Update
course will further advance
your professional development,
de-escalation and breakaway
skills and provide you with a
valuable opportunity to trade
experiences with others.
19 April 2021, York
19 July 2021, Birmingham
22 November 2021, Glasgow
In-House Training Courses
Available in-house across the UK.
Course Duration: One Day
We can tailor-make this course to suit
your requirements.
Please call us on 01904 677853 to
discuss your requirements.
Course Accreditations:
Course Accreditations:
For more details please
visit our website www.
edgeservices.co.uk/courses
For more details please
visit our website www.
edgeservices.co.uk/courses
EDGE services
EDGE News!!
Wishing Trainer Phil Essex,
a Happy (semi) Retirement
It is with sincere gratitude for
his service that we announce
the retirement of trainer Phil
Essex from the EDGE training
team.
Phil joined EDGE in 2010
and, during this time, he has
been fundamental in helping
the company to grow and in
promoting our reputation for
high quality training.
Spring 2021 Newsletter 9
A Warm Welcome to new Trainer:
Vanessa Martin
We are delighted to welcome new trainer Vanessa to the
EDGE team! An occupational therapist with 20 years’
experience across the NHS, social care and hospice
care, Vanessa has experience working largely in the
community, and in diverse settings including stroke
rehabilitation, palliative care, wheelchair services,
children’s services and learning disabilities.
Vanessa brings a wealth of
experience to our training
team and we are excited to
have her on board.
Extensive redecorating plans not-withstanding, we have
not completely seen the last from Phil and are delighted
that he will be staying on with EDGE as an associate
trainer, allowing us to continue to benefit from his skill and
expertise, just a little bit longer.
We raise a glass of good whiskey to wish him and
wife Sheila a very long and very happy (semi-for-now)
retirement!
Health and Care Staff urged to get
Covid-19 Vaccine
Leading health and social care
professionals, including the country’s
top nurse, social care nurse, midwife,
GP, pharmacist, allied health
professional, healthcare scientist and
dentist, along with the NHS National
Medical Director and Chief People
Officer, have released a united call
for frontline colleagues to get their
dose of the Covid-19 vaccine over
the coming weeks, to ensure they
protect themselves and others.
They are encouraging workers
eligible for the vaccine within the
NHS, council, and social care to do
their “collective duty” and “lead by
example” by taking up the offer of the
vaccine.
At present, it is not compulsory for
health and care staff to receive the
Covid-19 vaccine - though they
are being actively encouraged to
receive it. For the currently approved
vaccines, the first dose delivers
most of the protection, gained two
weeks after administration and it
significantly reduces the chances of
staff becoming ill if they encounter
the virus, before the secondary dose
bolsters the protection.
At present, none of the vaccines
will completely prevent Covid-19
infection; rather, it will help offer
protection for those vaccinated by
limiting the risk of serious illness
and minimising the potential for
transmission.
Eligible staff are being invited for their
vaccination either where they work,
at a local hospital hub, a vaccination
centre or through a local GP-led
service. Non-NHS employers, such
as local authorities and home care
providers, are working together with
local vaccination teams to identify
eligible workers and arrange for them
to be vaccinated.
Forthcoming
Winter 2019 Newsletter 5
Events
22 June 2021
Future of Care Conference,
Cavendish Square – London
www.futureofcare.co.uk/
30 June - 1 July 2021
(Virtual Event)
Royal College of Occupational
Therapists – Annual Conference
www.rcot.co.uk/
13 - 14 October 2021
Care Show - Birmingham
https://www.careshow.co.uk/
welcome
www.edgeservices.co.uk
01904 677853
10 Spring 2021 Newsletter
Care Home Sale
The UK’s largest care homes company is to sell 52
of its homes (closing an additional four) and focus on
more specialised high-dependency care for people with
complex dementia and other needs. This announcement
comes amid warnings that care operators are being
pushed to the brink of closure.
Elsewhere in the sector, a drop in occupancy caused
by Covid and falling fees from councils are threatening
the viability of some private homes. Some councils have
told providers they will not be able to increase fees for
residents next year to offset rising costs as a result of the
pandemic.
Care England, the industry body that represents major
providers, had called on the chancellor, Rishi Sunak, to
inject £7bn into social care in the recent budget.
Vic Rayner, the executive director of the National Care
Forum (NCF) said “The sustainability of many services is
coming under significant pressure across the not-for-profit
sector. There is a very real concern that providers may
not be able to continue to operate existing services.”
The chief executive of the group said the changes had
been planned before the pandemic to meet increasing
demand for more specialist and complex care facilities,
but that families had become more wary of sending loved
ones to live in residential care homes during the crisis
for fear of not being able to visit due to infection control
procedures. He also said that growing demand for care
at home was putting additional pressure on the traditional
residential care home market.
Care England have called for support from the
government to help the sector survive.
Training Across the UK
• People Handling
• Children Handling
• Inanimate Object Handling
• Understanding and Managing
Behaviour that Challenges
• Bespoke and Advanced Skills
In-house Training
Music for Dementia Publishes
Guide to Ease Vaccine Anxiety
A new guide has been published to show how music can
be used to help alleviate COVID-19 vaccine anxiety for
people living with dementia.
The one-page guide includes advice for carers, health
practitioners and individuals illustrating how music
can help manage the physiological symptoms and
psychological response to vaccinations among people
with dementia, making the experience more pleasant.
Grace Meadows, programme director of Music for
Dementia, said: “There is no situation that is immune to
the power of music. We have seen this time and time
again during the pandemic. The vaccination experience
is no different; the calming and soothing properties
of music can help reduce anxiety around having the
vaccination, particularly for those living with dementia.
You can download a copy of the guide: https://
musicfordementia.org.uk/wp-content/uploads/2020/11/
musicalguide.pdf
Eating Nuts could help
delay Dementia
Researchers at the National University of Singapore
have published a study, in the journal Age and Ageing,
which found that people who began eating nuts in their
40s twice a week or more were more than a fifth less
likely to have problems with memory when they were
over 60, compared with those who ate nuts less than
around once a month. Furthermore, it suggested that
those who ate nuts once a week experienced nearly the
same benefit, becoming 19 per cent less likely to have
impaired cognitive function in their 60s, 70s and 80s.
The University of South Australia published a study
with similar results in 2019 finding that nut consumption
could improve the thinking, memory, and reasoning
(of their study group of over-55s) by up to 60 per cent,
compared with those who did not eat nuts.
According to the NHS, more than 850,000 people in
the UK are living with dementia, and it affects one in 14
people over 65. It is estimated that, by 2025, there will
be more than one million people in the country living
with the condition.
EDGE services
Spring 2021 Newsletter 11
Need to know
Quick Guide to Delivering Moving and Handling Training
Remotely for EDGE Services Trained Key Trainers
All the below information is found
via www.edgeservices.co.uk. Go
to the top of the page on the bar
at the right-hand side and click on
Resources.
This takes you to our Profile page.
Type in your Delegate ID, a five-digit
code found in brackets on the lower
left of your EDGE certificate. For your
password type in your surname, this
is case sensitive.
This takes you to your EDGE
Services Account page - from here
you can access all the options
detailed below.
Delivery of Theory Training
Remotely
Option 1 – Workbook
Click onto Resource Library.
Click onto the blue jigsaw puzzle
piece titled Delegate Pack. Choose
PHRA if you obtained a certificate for
people handling training for adults
or CHRA if you obtained a certificate
for children and young adult handling
with us. A 25-page workbook can be
downloaded and printed from Folder
6. This will take your learner about 30
to 45 minutes to complete they will
then return it to you to be marked.
Option 2 – E-learning
Click onto Learner Management from
your accounts page.
Add up to 100 learners by name.
They will be issued a user name.
They can then log into our e-learning
via the main website (see above) and
commence their e-learning program.
After 100 learners have been
registered, you can request EDGE
Services to increase this limit.
There are 18 multiple choice
questions and would take between
30 to 45 minutes to complete. The
learner will not know if they have
got the questions right or wrong but
you will get this information via your
‘Learner Management’ page so you
can give them feedback. You may
choose to ask them to re-do the
program if you feel they have not
received a satisfactory result.
They will need to answer each
question before the program will
allow them to go to the next page.
They do not have to undertake the
E-learning in one sitting.
Delivery of Practical Training
Remotely
Video Conference Delivery
Click onto Resources Library from
your accounts page.
At the bottom you will see ‘Videos of
People (Adult) Handling Techniques’.
There are currently four modules (a
5th module is planned for the autumn
of 2021).
Under each module number is a
brief overview of the content and
the number of moves contained
within it. The modules start at basic
techniques (Module 1) to more
advanced techniques (Module 4).
You might use only the first module
as part of your induction training and
then use additional modules for your
staff’s refresher/update courses.
Show each technique via a video
conference system, then ask staff
to practice that technique. You may
need to show the video several
times, or pause the video, before
asking the staff to demonstrate the
technique for you. It’s important to
give them feedback before going
onto the next technique. The time
required to complete the practical
training will vary, depending on the
skill set/experience as well as the
number of staff members attending
your video conference. As a guide,
allow 45 minutes for 3 moves. Some
moves such as hoisting take longer
so this is merely an average but
hopefully gives you some idea of
what you can achieve in your allotted
time.
Please Note.
None of the above remote learning
options are a replacement for
effective risk assessment of manual
handling techniques or for a robust
policy/procedure to define the
parameters that staff should work
within. It remains the Key Trainer’s
responsibility to ensure their learners
are competent and proficient at safe
manual handling. Hands on, face to
face training remains EDGE Service’s
preferred option for the delivery of
manual handling. However, during
these unprecedented times creative
solutions need to be used to deliver
a service. If in doubt, face to face
training may be necessary to ensure
the safety and well-being of the
clients in your care.
www.edgeservices.co.uk
01904 677853
EDGE services
What Makes Us
Exceptional?
✔ Healthcare Professionals All EDGE Services Trainers
are nurses, occupational therapists or physiotherapists with
at least ten years clinical experience and at least ten years
training experience in this field.
✔ Fully Accredited All our People and Children Handling
and Risk Assessment Key Trainer’s Certificate courses are
accredited by RoSPA Qualifications to Level 4 or Advanced
Level 4. They are RCOT (The Royal College of Occupational
Therapists) Approved learning Awards, certified by the CPD
Certification Service as providing continual professional
development and they are aligned to the Skills for Care
Core Skills Training Framework (CSTF).
✔ Compliance with Professional Training
Standards All EDGE Manual Handling Key Trainer
events comply with The National Back Exchange Training
Standards (2010); The All Wales NHS Manual Handling
Training Passport and Information Scheme (2010) and The
Scottish Manual Handling Passport Scheme (2014).
✔ Invaluable Training Resources Professionally
produced, fully illustrated and comprehensive 256-page
course textbook. Plus proposed documentation to assist
and support in onward training delivery, these include:
course agendas, hand-outs, PowerPoint, four modules
of practical skills videos (demonstrating 45 moving and
handling practical techniques and tips for staff training
and assessing.
✔ On-Line Resources Library Our training is supported
by an extensive and informative on-line resources library
offering training tips and tools to develop and enhance
onward training.
✔ E-Learning Module Our training is supported by a
dynamic and user-friendly e-learning module designed for
front-line staff’s use.
✔ Post Training Support Recognising that many
questions from delegates happen after the training event,
our full-time administrative team will put you in touch with
one of our senior trainers to assist you.
Tel: 01904 677853
Follow Email: enquiries@edgeservices.co.uk
us on: /EdgeServices
Web: www.edgeservices.co.uk
@EDGEhandling
EDGE services
01904 677853
enquiries@edgeservices.co.uk
EDGE
edgeservices.co.uk